ANTICORRUPTION POLICY Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 Index I. Objective ................................................................................................... 2 II. Initial Remarks ........................................................................................... 2 III. Scope ........................................................................................................ 2 IV. Concepts .................................................................................................... 2 V. Guidelines in relation to the Anti-Corruption Act .............................................. 4 VI. Incentive to reporting of Harmful Acts, verifiable or not, to the Public Administration, committed by employees, Cielo administrators and other Recipients of this Policy. ......................................................................................................... 4 VII. Penalties .................................................................................................... 5 VIII. Disclosure .................................................................................................. 6 IX. Approvals ................................................................................................... 6 Revision History Version: Issue Date: History: 01 12/17/2013 Document preparation 1/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 I. Objective As a rule of corporate value "Ethics in All Relationships", also explained in the Corporate Responsibility Policy and Code of Ethics for Employees, Managers and outsourced service providers, suppliers and their agents Recipients of this Policy, in accordance with the legislation in effect, Cielo reinforces its emphatic rejection and continuous fight against corruption. II. Initial Remarks 2.1 Brazilian Law nº 12.846/2013 (“Anti-Corruption Act”), regulates the civil and administrative corporate liability for harmful acts against public administrations, either domestic or foreign, and the joint liability of Corporate and imposes strict penalties to those who participate in acts or omissions defined as violation of the Law. 2.2 Global Compact’s Principle 10 (www.unglobalcompact.org/) proposes that “Businesses should work against all forms of corruption, including extortion and bribery”. It refers to the United Nations Convention Against Corruption topic (Medina, Mexico June 24, 2004). Passive corruption, graft, administrative corruption, collusion in bids, crimes against the economy and tax crimes, among others are considered forms of corruption. 2.3 Without prejudice to specific training, regulations, booklets and manuals that will be presented timely by Cielo, with mandatory participation to all Cielo’s employees, without exceptions, this policy is an instrument that should guide the conduct of the Recipients of this Policy regarding prevention, fighting and suppression on acts or omissions, by any Recipient of this Policy, which characterize the form of active or passive corruption, and any and all violation that might be considered harmful to the Foreign or National Public Administration, pursuant to the Anti-Corruption Act. III. Scope This policy must be known to all staff and should be followed by all Cielo’s employees, its subsidiaries and affiliates, including its Directors (Directors, Board of Directors and Committees members), as well as all their suppliers, their respective employees and managers and agents linked to them, according to contract provisions, in Brazil and abroad (hereinafter called "Recipients of this Policy"). IV. Concepts 4.1 In order to facilitate the understanding of the legal and practical terms that Cielo wants to fight, we present some important definitions: Public Administration: is the set of bodies, offices and state agents as well as other public legal persons (such as local authorities) which ensure the satisfaction of various collective needs, such as safety, culture, health and welfare of the people. Is the entirety of the state, at all levels (Federal, State and Municipal) and branches (Executive, Legislative and Judicial) for the provision of public services, the management of public assets and interests of the community as well as their respective representatives. 2/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 Public Officer: Anyone who represents the government, providing a public service, being a public employee or not, being paid or not, carrying out a temporary or permanent service. Anyone who exercises by election, appointment, assignment, hiring any form of endowment or bond, office, position, employment or public role, even temporarily or unpaid. Harmful Acts: Any acts or omissions that cause direct or indirect harm to the interest and/or public assets over of the interests of third parties that is contrary to the principles of Public Administration (e.g., impersonality, morality, efficiency, legality and publicity) and international commitments undertaken by Brazil. Ethics Channel: Cielo’s Ethics Channel is available to employees, suppliers or any third party so they may provide complaint or information about conduct that they consider potentially offensive or contrary to the Company’s values or the legislation, including the Anti-Corruption Act. Code of Ethics: It is the set of rules, periodically updated by Cielo, whereby the Company enforces, before its employees, directors, third-parties and suppliers, the respect for its values and the prohibition to acts that tend to disregard ethics, company’s values or legislation in force, including the AntiCorruption Act. CNEP – Cadastro Nacional de Empresas Punidas (National Register of Penalized Companies): is the register that gathers and publicizes the sanctions imposed by agencies or entities of the Executive, Legislative and Judicial. Corruption: is the act or effect of corrupting herself/himself, offering something to a Public Officer for the purpose of obtaining an undue advantage for herself/himself or for another. Bidding: is the mandatory formal administrative procedure for hiring services or acquisition of products by the entities of the direct or indirect Public Administration. In Brazil, the bidding process by entities making use of public funds, is governed by the laws 8.666/93 and 10.520/02. Strict liability of Legal Entities: is the accountability of Legal Entities for Harmful Acts committed in their interest or benefit and/or third parties’, exclusive or not, regardless of negligence (intent) or blame of its employees, officers or directors. Administrative penalties for convicted Legal Entities: penalties provided in the Act to the company held responsible for the practice of harmful acts. Penalties are: o Administrative Fine, in the amount ranging from 0.1% to 20% of the responsible Company’s gross revenue, excluding taxes. If, however, authorities are unable to assess the gross revenues, an alternative fine applies, which ranges from R$6,000.00 to R$60,000,000.00; o Extraordinary Publication of the conviction in general circulation media in the place of violation or, failing that, on publication of national circulation, 3/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 as well as by posting public notice for minimum period of 30 days, on the premises, visibly to the public and on the company web site; o Forfeiture of property, rights or values obtained with the violation; o Suspension or partial interruption of the company’s activities; o Compulsory dissolution of the legal entity; o Companies may also be banned from receiving government assistance, in the form of incentives, subsidies, grants, loans or donations for a period ranging from one to five years. V. Guidelines in relation to the Anti-Corruption Act 5.1. Cielo does not adopt, encourage nor allow any conduct that would constitute or result in harmful acts to the Public Administration, domestic or foreign, as provided in the Anti-Corruption Act, such as exemplarily: Promising, offering or giving an undue advantage, directly or indirectly, to a public official or a related third party (ex. relatives, friends, etc); Financing, subsidizing or otherwise sponsoring unlawful acts; Utilizing a person or entity as an intermediary to conceal their real interests or the identity of the beneficiaries of the act;; Frustrate, prevent or defraud, by making adjustments or through other means, the performance of any act of public bidding or related contract; Remove or attempt to remove the bidder by fraud or by offering advantage of any kind; Create, fraudulently or irregularly, a legal entity in order to bid for public contracts or to enter into administrative contract; Fraudulently obtain undue advantages or benefits, modifications or extensions of government contracts without authorization under the law, in the act of public bidding announcement or in the corresponding contractual instruments; Manipulate or defraud the economic and financial balance of the public contracts entered into with the government; Obstructing or interfering with the investigation or prosecution of entities or government officials, or intervening in its operations, including in the context of regulatory agencies and supervisory bodies of the national financial system. VI. Incentive to reporting of Harmful Acts, verifiable or not, to the Public Administration, committed by employees, Cielo administrators and other Recipients of this Policy. 6.1. Cielo encourages and supports, in an unlimited way, filing complaints on any act or omission that might configure transgression to the Code of Ethics or to 4/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 the legislation, including the Anti-Corruption Act, pledging to investigate, punish and/or inform the competent authorities, as precisely as possible, any deviations informed. 6.2. The complaint about the performance of acts or omissions that, in the best judgment and knowledge of the complainant, may constitute violation of the Code of Ethics or to the legislation should preferably be made through the Ethics Channel, not excluding any medium or channel available to the complainant, given the impossibility of accessing said Channel. 6.3. All persons mentioned in item III "Scope" of this Anticorruption Policy should, whenever they have evidence or knowledge of the act or omission harmful to the legislation , register the complaint in the Ethics Channel or formalize in the best way possible, any and all any suspicion or evidence of practice forbidden by the Anti-Corruption Act: VII. Such complaints will be received anonymously by the Ethics Channel and will be dealt in a confidential manner. The administration of such complaints is done by an independent company and ascertainment of the records should be initially managed by Cielo’s Internal Audit Department, subject to notification and collaboration with other competent authorities, as it becomes necessary. 6.4. It is desirable that all complaints registered with the Ethics Channel are completed with the names and/or personal information, if any, of all persons alleged to have participated in the harmful act, which contribute to the investigation and accountability of individuals who have committed or contributed to the performance of the act or omission, as well as possible clues or evidence of authorship. 6.5. In case of doubt whether any fact is or is not a harmful act to the Public Administration, the Recipients of this Policy may consult or complain to the Ethics Channel, as appropriate, for review and clarification. Penalties 7.1. Cielo will seek, whenever possible and within the best due diligence, to individualize and particularize the conducts that may be classified as a crime punishable under the Anti-Corruption Act, informing and collaborating with the competent authorities for full investigation and accountability of the involved individuals. 7.2. The responsibility of the Recipients of this Policy will also be assessed and, if confirmed, they shall be held personally accountable for the crimes committed, in accordance with the Act, and also for the eventual compensation for damages suffered by Cielo due to the commission of such acts. 7.3. Recipients of this Policy who have done harmful act and also those who have knowledge of its practice, but have omitted themselves, will be held liable. 5/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 7.4. VIII. IX. Without prejudice to the legal penalties mentioned in item 7.2 above and also those arising out of the work and/or services contract, the employee or member of the Recipients of this Policy shall also be liable for any damages caused to Cielo and/or third parties, including to the Public Administration. Disclosure 8.1. All Recipients of this Policy will be made aware of this Policy and its respective updates, without exception, at least annually, and may be shorter if necessary to do so. Approvals ____________________________________ Rômulo de Mello Dias CEO _____/_____/_____ ________________________________________ Roberto Dumani Executive Vice President of Organizational Development _____/_____/_____ 6/8 Title: Anticorruption Policy Responsible: Department of Internal Controls Version: 01 Issue Date: 12/17/2013 _______________________________________ Dilson Tadeu da Costa Ribeiro Executive Vice President of Products and New Business _____/_____/_____ ________________________________________ Claudio Eduardo Vianna de Oliveira Executive Vice President for Major Accounts _____/_____/_____ _______________________________________ Eduardo Chedid Simões Executive Vice President for Retail Business _______________________________________ Plínio Cardoso da Costa Patrão Executive Vice President of Technology and Operations _____/_____/_____ _____/_____/_____ _______________________________________ Manoel Pinto de Souza Júnior Executive Vice President of Institutional Relations _______________________________________ Clovis Poggetti Junior _____/_____/_____ _____/_____/_____ _____________________________________ Eduardo Magalhães da Costa _____________________________________ Carlos Renato Xavier Pompermaier Internal Control Officer _____/_____/_____ Executive Vice President for Finance and IR Legal Officer _____/_____/_____ 7/8
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