Helping you find the right finance option. - Mercedes-Benz

Mercedes‑Benz Finance
Helping you find
the right finance option.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 1
14/09/2015 13:05
At Mercedes‑Benz we believe a great driving experience
should be matched by an equally great ownership
experience. That is why we put just as much thought, time
and effort into designing our finance options, our service
plans and our insurance cover as we do into our vehicles.
Over the next few pages you can read about the products and services we offer,
and see just how cost-effective and hassle-free they can make owning and
running a Mercedes‑Benz.
If you would like to find out more about any of our current offers, simply call into
your local Mercedes‑Benz Retailer where one of our Finance Specialists will be
more than happy to talk you through anything you need to know.
2
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 2
Mercedes-Benz Finance
14/09/2015 13:05
Dedicated Finance Specialists.
To find the right finance package for you.
In all of our Retailers you will find dedicated Finance Specialists who are vehicle
funding specialists. They are equipped with all the knowledge and advice you could
possibly want when it comes to choosing the best options for your chosen vehicle.
Our Finance Specialists are experts in all
aspects of vehicle finance.
They will talk you through your options, advise you as
to which one might suit you best and help you to make
the right decision. Furthermore, they have access to
completely satisfied with the service they received
from the Finance Specialist or Salesperson at their
visited Retailer.*
SAF (Specialist Automotive Finance) Expert
systems and support that will enable quotations and
Mercedes‑Benz Finance is SAF† Approved and our
comparisons to be prepared for you in minutes. We
Customer Service teams are made up of SAF Experts.
want you to be reassured that your Finance Specialist
Our SAF accreditation acts as an independent
will be there with you every step of the way – discussing
recognition of the fact that we are continuously raising
your requirements, making suggestions and outlining
our professional standards and our motor finance
the options available.
expertise for the benefit of our customers.
Don’t just take our word for it
For more information on our Finance and
It is a measure of the lengths we take to meet our
Motor Insurance options, simply talk to one of
customers’ needs that during January – June 2015, 92%
our experienced Finance Specialists today or
of our customers were either satisfied, very satisfied or
visit Mercedes‑Benz.co.uk/fandi.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 3
“The whole experience,
information, attention
to detail was excellent.
I was made to feel like
I was a very valued
customer. All questions
were answered in a
very professional and
friendly manner.” ††
* Taken from our customer satisfaction survey 2015.
† www.financingyourcar.org.uk
†† Taken from the customer satisfaction survey 2015.
Mercedes-Benz Insurance
3
14/09/2015 13:05
Choosing the colour of your Mercedes‑Benz can be difficult.
Fortunately, financing it isn’t.
The good news is you have done the hard part. Now sit down with one of our Finance Specialists and they will be happy to guide you
through our range of finance packages, service options and insurance cover.
At Mercedes‑Benz Finance, we are not in the business of simply providing a loan to fund the purchase of your dream vehicle. We look on it as a journey that we take with you,
from the moment you choose your new Mercedes‑Benz, to helping you in choosing your next one.
You should find our finance packages are more convenient than a traditional personal loan because:
• Funds are immediately available
• We have clear and transparent rates
No waiting for cheques or loans to clear.
The APR we quote is the APR you get.
• There is no security required
• We have friendly Finance Specialists
Either against your home or other assets.
Experts in vehicle finance who can talk you through all of our plans in detail.
We also have a variety of handy online tools to help you make the right decision:
• Finance Expert – www.finance-expert.mercedes-benz.co.uk
The expert tool to help you choose the perfect finance product.
4
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 4
• Price Ladder – www.Mercedes‑Benz.co.uk/priceladder.
Designed to help you choose the right vehicle for your monthly budget.
Mercedes-Benz Finance
14/09/2015 13:05
Our full range of products at a glance.
Your quick guide to what suits you best.
Agility*
(Page 6)
Have the option to own your vehicle at the end of the
finance agreement
3
No large initial deposit
3
3
3
3
3
3
Fixed monthly payments
Have a Guaranteed Future Value which will reduce your
monthly payments
Flexible deposit and repayment period
Reduces the risk of unplanned depreciation
Have the option to change your vehicle
every 2-4 years
Rentals include Road Fund Licence for
duration of agreement
Payments are not linked to agreed contract mileage
Operating Lease
(Page 8)
Contract Hire
(Page 10)
Hire Purchase
(Page 11)
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
* Agility is Mercedes-Benz Personal Contract Purchase (PCP) product.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 5
Mercedes-Benz Insurance
5
14/09/2015 13:05
Mercedes‑Benz Agility
Our Personal Contract Purchase (PCP) product.
Mercedes‑Benz Agility is a flexible method of financing a vehicle
over a fixed term. The agreement defers your decision of whether
you purchase, hand back or part-exchange your vehicle until the
end of agreement.
Features for both personal and business users:
• Fixed regular payments mean you can easily budget
• Payments are based only on a proportion of the vehicle’s value
• Our Guaranteed Future Value avoids the risk of unplanned depreciation of your vehicle
How does Mercedes‑Benz Agility work?
• You defer your ownership decision until the end of the agreement
At the start of an Agility agreement, you put down a deposit and decide the term
Additional features for business users:
of your agreement. Your Finance Specialist will advise you of the Guaranteed
Future Value of your chosen Mercedes‑Benz, which offers you the reassurance
• The vehicle is an asset on the balance sheet, therefore tax allowances may be deducted
from taxable profits
of knowing exactly what you will need to pay to own the vehicle outright in the
future (this is known as the Optional Purchase Payment). This helps guard you
against the risk of unplanned depreciation and enables you to benefit from lower
payments as you are only paying a proportion of the vehicle’s value.
At the end of your agreement:
You have three options to choose from.
Throughout your agreement you simply pay your agreed monthly payments and
when the agreement comes to an end, you either purchase, hand back or part-
Manage your finance agreement with Mercedes finance me
exchange your vehicle.
finance me allows you to manage your finance agreement online
24 hours a day, seven days a week and is part of Mercedes me; our
By combining a Service Care option with Mercedes‑Benz Agility you will have
customer hub giving you access to the world of Mercedes-Benz.
the peace of mind that your vehicle will continue to drive the way the engineers
6
intended. All regular maintenance is carried out by Mercedes‑Benz trained
Within finance me you can:
technicians using GenuineParts that come with two years unlimited mileage
• Manage changes to your account details
• Request an Early Settlement quotation
warranty. To find out more about Service Care please turn to page 14.
• Add or amend your bank details
• Change your payment date
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 6
Mercedes-Benz Finance
14/09/2015 13:05
End of agreement options
Option 1:
Purchase your vehicle.
Purchase your Mercedes-Benz by paying the Optional Purchase
Payment and Purchase Activation Fee. Please note the ‘Purchase
Activation Fee’ of £10 will be debited from your account.
This will complete the purchase of your Mercedes‑Benz, leaving
you free to simply enjoy your vehicle.
Your Mercedes‑Benz
Option 2:
Hand back your vehicle.
If you decide to return your vehicle to us, it must be in line with our
Vehicle Return Standards*, as vehicle condition, excess mileage and
other charges may be payable.
Deposit
Monthly payments
Choice of 3 options
Option 3:
Part-Exchange for a new vehicle.
Purchase your Mercedes-Benz by paying the Optional Purchase
Payment and Purchase Activation Fee. Please note the ‘Purchase
Activation Fee’ of £10 will be debited from your account.
This will complete the purchase of your Mercedes‑Benz, leaving
you free to part-exchange for a new vehicle.
If you would like to find out more about Mercedes‑Benz Agility or any of
our other finance plans, whether for personal or business use, talk to a
Finance Specialist today.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 7
* To find out more information about our Vehicle Return Standards please visit
mercedes-benz.co.uk/vrs
Mercedes-Benz Insurance
7
14/09/2015 13:05
Mercedes‑Benz Operating Lease
Operating Lease is a solution for those who want to drive one of
our vehicles over a fixed term, with lower monthly rentals and
without the worries or commitment of ownership.
Features for both personal and business users:
How does Mercedes‑Benz Operating Lease work?
• Fixed regular monthly rentals means you can easily budget
At the start of your agreement you pay an agreed number of advance rentals
• Rentals are based on your annual mileage agreed at the start of your agreement and
• No large initial deposit
• Pay an agreed number of advance rentals upfront
only on a proportion of the vehicle’s value, keeping your monthly payments lower
upfront. Your monthly rentals are based on the difference between the
initial value of the vehicle and its projected residual value at the end of your
agreement. Therefore, only a proportion of the vehicle’s value is repaid, this
avoids a large initial outlay and keeps monthly payments lower.
By combining a Service Care option with Mercedes‑Benz Operating Lease
Additional features for business users:
• Capital expenditure is eliminated
• Your business gains an additional line of credit
you will have the peace of mind that your vehicle will continue to drive
• Rentals are allowable against taxable profits (proportionally)
the way the engineers intended. All regular maintenance is carried out by
• VAT is reclaimable depending on usage (proportionally)
Mercedes‑Benz trained technicians using GenuineParts that come with two
• The vehicle is not shown as an asset on the balance sheet
years unlimited mileage warranty meeting the above criteria. To find out more
At the end of your agreement:
about Service Care please turn to page 14.
Simply return the vehicle with nothing more to pay, subject to meeting our
Vehicle Return Standards* as vehicle condition, excess mileage and other charges may
be payable.
* To find out more information about our Vehicle Return Standards please visit mercedes-benz.co.uk/vrs
8
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 8
Mercedes-Benz Finance
14/09/2015 13:05
“We have used Mercedes‑Benz
Finance since we purchased
our first vehicle in 2012 and
have always been satisfied with
the level of customer service –
everything is explained to us so
we know what we are paying
and when.” ††
Total value of Mercedes‑Benz
Mercedes‑Benz lease term
Monthly rentals
Return to
Mercedes‑Benz
If you’d like to find out more about Mercedes‑Benz Operating Lease or any
of our other finance plans, whether for personal or business use, talk to a
Finance Specialist today.
†† Taken from the customer satisfaction survey 2015.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 9
Mercedes-Benz Insurance
9
14/09/2015 13:05
Mercedes‑Benz Contract Hire
Mercedes-Benz Contract Hire gives you the ability to enjoy driving
a Mercedes‑Benz without having to take on full ownership. With
this option you lease your vehicle for a fixed period and for a fixed
monthly rental. This also includes the cost of a Road Fund Licence
for the duration of your finance agreement.
Features for both personal and business users:
How does Mercedes‑Benz Contract Hire work?
• Rentals also include the cost of a Road Fund Licence over the length of
At the start of your agreement you pay an agreed number of advance rentals
upfront. Your monthly rentals are based on the difference between the
initial value of the vehicle and its projected residual value at the end of your
agreement. Therefore, only a proportion of the vehicle’s value is repaid, which
• No large initial deposit
• Pay an agreed number of advance rentals upfront
• Fixed regular monthly rentals means you can easily budget
the finance agreement
• Rentals are based on your annual mileage agreed at the start of your agreement and
only on a proportion of the vehicle’s value, keeping your monthly payments lower
• We manage the vehicle taxation process on your behalf, as well as sending MOT
reminders. We will also administer any speeding and parking fines when necessary
avoids a large initial outlay and keeps monthly payments lower.
Please note there is administration charge of £25 per fine
By combining a Service Care option with Mercedes‑Benz Contract Hire you will
have the peace of mind that your vehicle will continue to drive the way the
engineers intended. All regular maintenance is carried out by Mercedes‑Benz
trained technicians using GenuineParts that come with two years unlimited
mileage warranty. To find out more about Service Care please turn to page 14.
• Capital expenditure is eliminated
• Your business gains an additional line of credit, therefore tax allowances may be
deducted from taxable profits
• Rentals are allowable against taxable profits (proportionally)
At the end of your agreement:
• VAT is reclaimable depending on usage (proportionally)
Simply return the vehicle with nothing more to pay, subject to meeting our
Vehicle Return Standards* as vehicle condition, excess mileage and other
charges may be payable.
10
Additional features for business users:
• This vehicle is not shown as an asset on the balance sheet
* To find out more information about our Vehicle Return Standards please visit mercedes-benz.co.uk/vrs
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 10
Mercedes-Benz Finance
14/09/2015 13:05
Take control of your agreement
Contract Hire has four different maintenance
options to choose from.
Total value of Mercedes‑Benz
Mercedes‑Benz lease term
Monthly rentals
Option 1
No Maintenance.
Option 2
Service Only
Routine servicing to maintain
the vehicle.
Option 3
Full Maintenance
All scheduled maintenance, and
repairs including brake pads
and clutches.
Option 4
Full Maintenance with Tyres
All scheduled maintenance, and
repairs including brake pads,
clutches and tyres.
Return to
Mercedes‑Benz
If you’d like to find out more about Mercedes‑Benz Contract Hire or any
of our other finance plans, whether for personal or business use, talk to a
Finance Specialist today.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 11
Mercedes-Benz Insurance
11
14/09/2015 13:05
Mercedes‑Benz Hire Purchase
Hire Purchase is a straightforward, affordable route to ownership.
This is the perfect way to buy a vehicle if you want to work your
way up to full ownership over a period of time and spread the
overall cost of owning a Mercedes‑Benz.
Features for both personal and business users:
• You will own the vehicle at the end of the finance agreement
• Fixed regular payments means you can easily budget
• A flexible deposit and repayment term means you can tailor the financial
How does Mercedes‑Benz Hire Purchase work?
At the start of your agreement you pay a deposit on your chosen
Mercedes‑Benz, then throughout the duration of your agreement you
pay the agreed payments over the agreed term until the remainder of its
agreement to suit you
• Monthly payments are not based on annual mileage
Additional features for business users:
• The vehicle is an asset on the balance sheet, therefore tax allowances may be deducted
value is repaid.
from taxable profits
Manage your finance agreement with Mercedes finance me
finance me allows you to manage your finance
agreement online 24 hours a day, seven days a week
and is part of Mercedes me; our customer hub giving
you access to the world of Mercedes-Benz.
• Payments are not subject to VAT
At the end of your agreement:
You will own the vehicle outright.
Please note that the ‘Option to Purchase Fee’ of £10 will be debited from your account.
This will complete the purchase of your Mercedes-Benz, leaving you free to simply enjoy
your vehicle.
Within finance me you can:
• Manage changes to your account details
• Add or amend your bank details
• Request an Early Settlement quotation
• Change your payment date
12
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 12
Mercedes-Benz Finance
14/09/2015 13:05
“Mercedes‑Benz Finance was
very clearly communicated
to me by the sales person,
all of my questions were
answered very quickly and
accurately. Fantastic.” ††
Your Mercedes‑Benz
Deposit
Monthly payments
Own the vehicle
If you’d like to find out more about Mercedes‑Benz Hire Purchase or any
of our other finance plans, whether for personal or business use, talk to a
Finance Specialist today.
†† Taken from the customer satisfaction survey 2015.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 13
Mercedes-Benz Insurance
13
14/09/2015 13:05
Mercedes‑Benz Service Care
Keep a tight grip on your monthly servicing costs.
As well as putting you in control with flexible finance options,
you can also take full control of your routine servicing costs.
Service Care is an affordable way of spreading the cost of servicing at a
Mercedes‑Benz Retailer by offering fixed competitive monthly payments.
Parts and labour costs are fixed for the next two, three or four services, and by signing
up to a simple plan you can relax in the knowledge that all your routine service costs
and any recommended items such as spark plugs, air filters and screen wash are
taken care of.
By choosing Service Care you can:
•Guarantee the price that you pay today is the price for the next two, three or four
services, so your payments won’t increase even if inflation does
•Fix your monthly costs making it easier for you to budget by enabling you to
spread the cost of servicing
•Match the length of the service plan to the length of your finance agreement
•Relax, knowing that, if you have the option to return your car at the end of your
finance agreement, the servicing has been carried out to the standards set by
your agreement
14
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 14
Mercedes-Benz Finance
14/09/2015 13:05
Mercedes‑Benz Service Care Rates
2 Services
A-Class
B-Class
B-Class Electric Drive
C-Class
CLA
CLS
E-Class
G-Class
GL
GLA
GLC
GLE
M-Class
S-Class
SL
SLK
V-Class
3 Services
4 Services
12 months
24 months
12 months
24 months
36 months
12 months
24 months
36 months
48 months
£48.00
£48.00
£48.00
£60.00
£48.00
£60.00
£60.00
£102.00
£60.00
£48.00
£70.00
£72.00
£60.00
£82.00
£82.00
£52.00
£80.00
£24.00
£24.00
£24.00
£30.00
£24.00
£30.00
£30.00
£51.00
£30.00
£24.00
£35.00
£36.00
£30.00
£41.00
£41.00
£26.00
£40.00
£72.00
£72.00
£72.00
£90.00
£72.00
£90.00
£90.00
£153.00
£90.00
£72.00
£105.00
£108.00
£90.00
£123.00
£123.00
£78.00
£120.00
£36.00
£36.00
£36.00
£45.00
£36.00
£45.00
£45.00
£76.50
£45.00
£36.00
£52.50
£54.00
£45.00
£61.50
£61.50
£39.00
£60.00
£24.00
£24.00
£24.00
£30.00
£24.00
£30.00
£30.00
£51.00
£30.00
£24.00
£35.00
£36.00
£30.00
£41.00
£41.00
£26.00
£40.00
£96.00
£96.00
£96.00
£120.00
£96.00
£120.00
£120.00
£204.00
£120.00
£96.00
£140.00
£144.00
£120.00
£164.00
£164.00
£104.00
£160.00
£48.00
£48.00
£48.00
£60.00
£48.00
£60.00
£60.00
£102.00
£60.00
£48.00
£70.00
£72.00
£60.00
£82.00
£82.00
£52.00
£80.00
£32.00
£32.00
£32.00
£40.00
£32.00
£40.00
£40.00
£68.00
£40.00
£32.00
£46.67
£48.00
£40.00
£54.67
£54.67
£34.67
£53.33
£24.00
£24.00
£24.00
£30.00
£24.00
£30.00
£30.00
£51.00
£30.00
£24.00
£35.00
£36.00
£30.00
£41.00
£41.00
£26.00
£40.00
Service Care for AMG models is available separately, please speak to your local retailer for more information.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 15
Mercedes-Benz Insurance
15
14/09/2015 13:05
Mercedes‑Benz Motor Insurance
Rated 5 Stars – just what you’d expect
When Defaqto, a UK independent financial researcher, compared Mercedes‑Benz Motor Insurance to other motor insurance policies.
Mercedes‑Benz Motor Insurance has received a 5 Star Rating. Their highest Rating available, meaning you can be sure of the quality
of Mercedes‑Benz Motor Insurance. Our accreditation ‘Putting the Customer First’ is the national standard for customer service and
affirms our standing and integrity in this area. Superb benefits as standard.
There are no surprises with Mercedes‑Benz Motor Insurance with benefits that include:
• 24/7 UK accident recovery to your nearest Mercedes‑Benz Approved Repairer
•Guaranteed repairs using Mercedes‑Benz GenuineParts at Mercedes‑Benz
Approved Repairers
•Unlimited cover for in-vehicle audio and telecommunication equipment
(including COMAND systems), fitted by the factory or Retailer
•Your ‘No Claims Bonus’ is unaffected if you are involved in an accident
•180 days cover as standard for temporary visits to most of mainland Europe
with an uninsured driver which is not your fault
(up to 3 months in one trip)
0345 600 2180.
Call us now for a Motor Insurance quote on
All calls charged at local rate.
Or visit Mercedes‑Benz.co.uk/motorinsurance. Take out a policy online and you’ll receive up to a 10% discount.
Our UK based call centre is open Mon to Fri 8.30am – 6pm and Sat 9am – 2pm. For mutual security, calls may be recorded and monitored. Mercedes‑Benz Motor Insurance is
underwritten by Aviva Insurance Limited.
16
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 16
Mercedes-Benz Finance
14/09/2015 13:05
Mercedes‑Benz Motor Insurance
Comparison Table
Cover Level
Mercedes‑Benz
Motor Insurance
Admiral Motor Insurance
Privilege Motor
Insurance
MORE TH>N
Car Insurance
£300 or more
£500
£100
£100
£100
Audio and satellite navigation equipment (manufacturer only)
Unlimited
Unlimited
£1,250
Unlimited
Unlimited
Child Car Seat
Standard
4
8
4
4
Loss of Keys
£1,000 or more
Unlimited
£100
8
8
Maximum Free Foreign Days
90 days or more
180
90
3
8
European Breakdown Cover (excl. UK)
Standard or Optional
Standard
Optional
Optional
Optional
Courtesy Car
Standard
4
4
4
4
Total Loss Courtesy Car
Standard
Standard
Optional
Optional
Optional
Product Features
Personal Belongings
Cover shown is correct at 27.02.15 and is supplied by Defaqto.
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 17
Mercedes-Benz Insurance
17
14/09/2015 13:05
Questions and Answers.
Q.Can I get help choosing the right
finance package?
A.Our Mercedes‑Benz Finance Specialists are
Q.How does my mileage affect my agreement?
A.The mileage of your vehicle will only affect your
to Mercedes‑Benz without making this final payment
(subject to mileage and return conditions).
finance agreement if you have chosen an Agility,
Q.Will I have to pay any fees?
A.For Agility and Hire Purchase agreements there is
trained vehicle funding specialists who are happy
Operating Lease or Contract Hire product. It is
to discuss your needs to establish the most
important that you set your mileage as accurately as
suitable finance package for you. Alternatively visit
possible at the start of the agreement. If you exceed
the Purchase Activation Fee/Option to Purchase Fee
www.financingyourcar.org.uk for impartial advice.
this mileage allowance (shown on your finance
that is required to be paid to own the vehicle.
agreement), there will be an excess mileage charge
Q.My company has opted out of a company car
scheme and I now have a monthly allowance.
Which finance options would be best for me?
A.Our Mercedes-Benz Finance Specialists will be able
to pay, which is calculated on a pence-per-mile basis.
Q.What is a guaranteed future value?
A.At the start of your Agility agreement your Finance
Q.What is the Purchase Activation fee?
A.Agility agreements will include a Purchase Activation
Fee, this is paid if you decide you want to own your
vehicle and exercise your right to purchase at the
to sit with you and discuss which of our finance
Specialist will set a guaranteed future value (optional
end of the agreement. If you have a Hire Purchase
options are best for you, alternatively visit
purchase payment) for the vehicle based on your
agreement this fee is referred to as the Option to
www.financingyourcar.org.uk for impartial advice.
agreement term and anticipated mileage. By adding
Purchase fee.
a guaranteed future value your monthly payments are
18
Q.Do I need to pay a deposit?
A.In most cases, yes. This will depend on the finance
reduced as they are calculated on a proportion of the
product you choose and the amount you borrow.
the event that if the market value of your vehicle at the
The higher your deposit or advance rental, the lower
end of the agreement is lower than this guaranteed
your monthly payments will be.
value you can choose to simply hand the vehicle back
vehicle cost. This can also offer you peace of mind in
100% Mercedes-Benz.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 18
Mercedes-Benz Finance
14/09/2015 13:05
Questions and Answers.
Q.What is my APR?
A.APR stands for Annual Percentage Rate. When you
vehicle’s servicing. All servicing and repairs are carried
out at a Mercedes‑Benz Retailer, guaranteeing the
highest quality of specialist service for your vehicle.
borrow money on an agreement regulated by the
accordance with the European Consumer Credit
Consumer Credit Act, lenders are required by law to
quote this rate, which calculates the total amount of
interest that will be paid over the whole term of the
loan while taking into account any additional charges
Q. Are there any penalties for partial
settlement?
A.We charge an additional 30 days interest in
Q.Will the interest rate change throughout
my agreement?
A.No, our offers are fixed rate agreements, so you
that you have to pay. The APR allows you to compare
will know exactly what you will be paying from the
the cost of finance from different lenders.
beginning to the end of your agreement.
Directive legislation.
Q. Can I pay some extra money off my
agreement and if so when?
A.You can pay extra money off your agreement at any
time. This is also known as a partial payment.
Q.Do I need fully comprehensive insurance?
A.If you choose any of our finance options, under the
Q.Can I pay off my agreement early?
A.You have the right to early-settle in accordance
terms of your agreement you must purchase fully
with Consumer Credit formulae and regulations.
comprehensive insurance.
To request an early settlement quotation
visit Mercedes finance me at
Q.How can I cover ongoing maintenance costs?
A. Mercedes‑Benz have a number of service plans that
Alternatively contact our Customer Services are designed to make servicing as convenient and
Department on 0370 840 5000.
Q. What are the payment methods for partial
settlement?
A.We only accepted direct debit payments for partial
settlements.
financeme.Mercedes‑Benz.co.uk
affordable as possible. See page 14 for more details.
Q. Is there a minimum or maximum payment
I can make for partial settlement?
A.Please contact our Customer Services Department
Monthly payments remain the same throughout the
to talk through your options on 0370 840 5000.
term of your plan, allowing you to easily budget for your
Mercedes-Benz Service
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 19
Mercedes-Benz Insurance
19
14/09/2015 13:05
Mercedes‑Benz Finance
Mercedes‑Benz Finance is a trading name of Mercedes‑Benz Financial Services UK Limited. A Daimler Company.
Tongwell, Milton Keynes MK15 8BA, United Kingdom. Tel: 0370 847 0700. Mercedes‑Benz.co.uk
In respect of regulated consumer credit activity, Mercedes‑Benz Financial Services UK Limited is authorised and regulated by
the Financial Conduct Authority.
Mercedes‑Benz Motor Insurance is arranged by Daimler Insurance Services UK Limited and underwritten by Aviva Insurance Limited.
Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Daimler Insurance Services are authorised and regulated
by the Financial Conduct Authority. Aviva Insurance Limited are authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority. For joint protection calls may be recorded and/or monitored.
We may decline to quote in some circumstances.
This brochure provides only an outline of the benefits of the insurance cover available and does not constitute full terms and conditions.
Though accurate and up to date at the time of going to press (09/2015), details may change without prior notice.
MBF330/09/15
Mercedes‑Benz is a registered trademark of Daimler AG, Stuttgart, Germany.
56400 MBPC Introducing Finance FOG Brochure June 2015 AW v7.indd 20
14/09/2015 13:05