w w w.im d.ch N o . 17 8 O c t o b e r 2 0 0 9 SUPPLY CHAIN FINANCE – WHAT’S IT WORTH? Supply Chain Finance (SCF) represents companies an innovative opportunity to reduce standards and collecting and paying sticking to industry working underlying invoices after 30 or 45 days. Also, mechanism is reverse factoring making most continue to keep suppliers the capital. Its than at arm’s length. One executive we supplier-centric. Implementing SCF is a recently interviewed described his difficult and time-consuming task that company’s approach to negotiating requires top management attention. payment terms as a “no tolerance” Yet, it promises significant savings. Our strategy. technique buyer- rather survey results show that, on average, companies reduce working capital by In the past, suppliers often reacted 13% and suppliers reduce working to these long payment delays by capital by 14%. Three factors differentiate factoring successful implementations of SCF they needed cash. Factoring is a from less successful ones: Choosing transaction in which suppliers sell the right banking partner, ensuring CEO receivables to factors for immediate sponsorship, and involving at least 60% cash. Because the receivables are of the supply-base. sold rather than pledged, factoring their receivables Ralf W. Seifert IMD Professor of Operations Management when 1 is different from borrowing – there Working capital reduction is not are no liabilities on the suppliers’ exactly the new kid on the block: balance sheet. Typically, suppliers Business sell receivables from more than one press articles have 2 heralded its benefits for nearly two buyer. Thus, factors have to evaluate Daniel Seifert decades; it has been explored in detail in scientific journals for about a buyer portfolios before entering an Ecole Polytechnique agreement. This has made factoring Fédérale de Lausanne century; and numerous conferences an expensive source of finance in unite practitioners to discuss best emerging markets. A lack of historic practices every year. But, for some credit information or credit bureaus, companies, the topic has recently fraud, and weak legal environments moved to the top of the agenda. With have meant high operating costs. Research Assistant, banks less willing to hand out loans, companies are finding it difficult to Today some buyers are recognizing maneuver. their suppliers’ difficulties in accessing finance. And instead of Despite the longstanding attention taking a “no tolerance” approach, to reducing working capital, the only they have started to implement component that has dropped over a collaborative approach termed the years is inventory – representing Reverse Factoring or Supply Chain a mere 30% of total working capital. Finance. This technique’s underlying Collection and payment delays have mechanism is factoring. There are, remained largely flat with most however, three important differences. First, since the technique is buyer-centric, factors do not have to evaluate heterogeneous The advantages of this technique are clear. buyer portfolios and can charge lower fees. Truck maker Scania, for example, helped its Second, usually suppliers finance growth when demand surged investment grade companies, factors carry in 2006. Magnus Welander, Head of Cash less risk and can charge lower interest rates. Management, explains: “Our suppliers had Third, as the buyers participate actively, factors difficulties financing the increased demand. The obtain better information and can release funds situation was especially tense because Scania earlier. didn’t encourage traditional factoring. The since these buyers are implementation helped them – especially the smaller ones – to enjoy unprecedented liquidity Buyer issues purchase orders to supplier and bank 1 levels. Now, they sometimes receive payment 3 Citibank checks documents and notifies buyer Supplier delivers 2 goods and presents documents after as little as five days.” Yet, the technique is far from being a main- 4 Buyer accepts stream phenomenon. Some companies have Citibank 5 hesitated to adopt SCF because it is unclear how much buyers and suppliers really save. Citibank advises acceptance Innovators treat their figures confidentially or report numbers that are hard to compare. 7 Citibank debits buyer at due date Electronic platform Additionally, it has not always proved to be a fail- 6 Supplier requests early payment safe solution – stories about companies where the implementation of SCF has failed have been Figure 1 – Example of an SCF process: Citibank making the rounds leaving other firms in the dark as to what it takes to succeed. As a process, SCF is slightly more complicated than factoring. Citibank’s process, for example, Therefore, in collaboration with Springer’s involves seven steps. First, the buyer sends Supply Chain Magazine and IMD, we conducted a purchase order to the supplier and notifies a worldwide survey of executives who use Citibank. Second, the supplier delivers and SCF solutions as buyers. How much were presents documents to Citibank. Third, Citibank they able to reduce their working capital? checks the documents and notifies the buyer. Which approaches to implementing SCF made Fourth, the buyer approves or rejects. Fifth, most sense? The survey’s aim was to assess Citibank notifies the supplier of the buyer’s the benefits of SCF, both quantitatively and acceptance. Sixth, if the supplier requests early qualitatively, and to statistically derive the key payment, Citibank credits the supplier’s account. success factors. We received 213 replies from Finally, when the invoice is due, Citibank debits executives in 55 countries, covering all major the buyer’s account (Figure 1). industries. Of the respondents, 23 reported using an SCF solution. The following analyses Buyers Suppliers 0 – 10% 11 11 – 20% 9 21 – 30% 31 – 40% More than 40% are based on their answers. 10 6 1 6 0 average reduction in working capital of 13% 0 ø13% Our data paint a fairly positive picture: The 23 executives using an SCF solution report an 1 2 Are SCF programs worth their money? ø14% Respondents using SCF solutions, n = 23 Figure 2 – How much has the Supply Chain Finance solution decreased your working capital/your suppliers’ working capital? (Figure 2). Based on average assets of around €8.5 billion, an assumed working capital ratio of 30%, and an average cost of capital of 5%, these reductions represent annual savings of around €16 million (Figure 3). This amount SUPPLY CHAIN FINANCE – WHAT’S IT WORTH? compares with an investment of € 0.1-1.5 million in information technology as suggested by the Aberdeen Group in their Technology Platforms for Supply Chain Finance report. 3 Even if the savings are lower than suggested by the above business case, the program should still break even in less than a year. Similarly encouraging is the observation that SCF seems to help suppliers too. The same 23 executives report that, on average, their suppliers were able to reduce working capital Smallest risk premium: 0% Average risk premium: 2% Largest risk premium: 9% Assets 8,531.0 8,531.0 8,531.0 Working capital 2,559.3 2,559.3 2,559.3 332.7 332.7 332.7 10.0 16.4 39.9 Assumptions • Working capital over assets: 30% • Working capital reduction due to SCF: 13% • Risk free rate: 3% Working capital reduction Annual cost savings Averages of 23 companies using SCF solution, € million Figure 3 – Supply Chain Finance – Business Case by 14% by participating in the SCF program. Second, roughly half of these respondents – Asked about intangible benefits, more than 52% – say that internal sponsorship plays an half of the respondents – 57% – say that SCF important role. Consistently, our regressions helps standardize payment terms and 52% found implementations to be more than twice say that SCF helps improve supplier relations as successful when the CEO rather than the (Figure 4). Asked how SCF links back to other CFO leads them. The message is clear – projects, 68% say that its implementation although it might be tempting to delegate, CEOs improves Purchase-to-Pay processes, 14% say should personally lead the effort. Individual that it improves Order-to-Cash processes, and departments do not seem to have the required another 14% say that it improves Record-to- leverage to keep the stakeholders – especially Report processes. Intangible benefits attributed suppliers – at the table. to suppliers include more transparency and fewer disputes (65% and 52% respectively of these respondents). Finally, executives seem to perceive the drawbacks as limited: 30% perceive no drawbacks at all. Of the rest, 44% report reduced credit availability, 31% report pressure to guarantee payments, and 25% Standardization of payment terms Improvement of supplier relations Information gain about suppliers' finances Given the wide range of outcomes, it is None the way businesses implement SCF. What distinguishes a successful from a less successful implementation? Our data reveal three key success factors. 52% Reduction of prices report other drawbacks. legitimate to ask if there are differences in 57% 26% 17% 9% Other 4% Percent of respondents using SCF solutions, n = 23 Figure 4 – What other benefits has your company experienced? First, the majority of executives – 65% – say that the banking partner is a key success factor (Figure 5). We tested this assertion by regressing working capital reduction on banking relationship strength and found this factor to be positively related at a statistically highly significant level. Thus, executives should Banking partner 65% Internal sponsorship 52% Other (mostly supplier involvement) 17% IT implementing partner 13% invest sufficient time into selecting a banking partner. Important criteria that we determined during in-depth follow-up interviews included the bank’s geographic reach, its legal expertise and its financial muscle. Technology platform 0% Percent of respondents using SCF solutions, n = 23 Figure 5 – What were key success factors in implementing the Supply Chain Finance solution? Finally, some executives – 17% – stress the This finding is consistent across different life need for supplier involvement. Our in-depth cycle stages, i.e., implementation and operation. suggest that companies face difficulties in convincing suppliers to participate Given the attractive benefits and the clear key in SCF programs. One executive reported that success factors, we recommend executives suppliers would rather accept late payment take a closer look at SCF. It will not solve the than be involved in a seemingly complicated liquidity issues that some companies will face program understand. over the next months. But it seems a sustainable Executives should, therefore, critically assess approach to reducing working capital in the long which suppliers to include in the first wave run. As our analysis suggests, there are three and which ones to include in the final rollout. key success factors that companies should Our tests suggest that implementations are focus on: Choosing the right banking partner, most successful when they include at least 60% ensuring CEO sponsorship, and involving at of the supply-base in the first wave. least 60% of the supply-base. Contrary to our expectations, cross-functional Admittedly, getting these three factors right is teams do not appear to play a role. At least a difficult and time-consuming task and is one statistically, it does not matter which or how of the reasons that companies have been slow many departments a company involves. The to adopt the technique. But persevere and the most successful implementations involve five payoffs, in terms of working capital reduction, departments (Finance, Purchasing, Supply Chain will be worth working for. So while it may no Management, IT, Legal), but implementations longer be the new kid on the block, it seems that involve only two departments (Finance, working capital reduction will continue to create Purchasing) closely track their performance. a buzz for some time to come. that they did not 1. Some suppliers employ early payment discounts instead of factoring. Early payment discounts, however, are a far more expensive source of finance. The most common discount scheme (2/10 net 30) implies an annual interest rate of over 43% whereas factoring commonly entails an annual interest rate of 6%. 2. There are, however, variants. Recourse factoring, for example, creates a liability that is contingent upon the We recommend executives take a closer look at SCF. buyer’s payment. For further information see Klapper, L. (2005). The Role of “Reverse Factoring” in Supplier Financing of Small and Medium Sized Enterprises. Working Paper, The World Bank, 2005. 3. Aberdeen Group (2007). Technology Platforms for Supply Chain Finance. Aberdeen Group, Inc., Boston, MA, March 2007. IMD is ranked first in executive education outside the US and second worldwide (Financial Times, 2009). IMD’s MBA is ranked number one worldwide (The Economist, 2008). No part of this publication may be reproduced without written authorization © IMD, October 2009 Chemin de Bellerive 23 P.O. 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