REDCENTRIC
SYSTEM RESTORE FROM BOOTABLE
MEDIA CREATOR VERSION 8.00.2949
RELEASE NOTES, AUGUST 21, 2015
System Restore from
Bootable Media Creator version 8.00.2949
Release Notes, August 21, 2015
______________________________________________________________________
Contents
1 OVERVIEW
1.1 Release History
1.2 Supported Platforms
2
NEW FEATURES
3 INSTALLATION NOTES
3.1 Installation Requirements
3.2 Conditional Requirements
3.3 Licensing
3.4 Installation Files
4 FIXES AND KNOWN ISSUES
4.1 Fixes
4.2 Known Issues
5 PRODUCT SUPPORT
5.1 Technical Support
5.2 Product Updates
5.3 Documentation
______________________________________________________________________
1 OVERVIEW
This document contains release notes for System Restore (SR) version 8.0. SR is a solution
for recovering a system after catastrophic failure.
SR can restore systems from BMR backups created using the Windows Agent or the Image
Plug-in.
Note: BMR backups created using Windows Agent or Image Plug-in version 8.0 cannot be
restored using an SR version earlier than 8.0.
Before you start using System Restore, you need to create an ISO image using the Bootable
Media Creator (BMC) utility. BMC allows you to create a new ISO image, or inject drivers
into an existing image.
1.1
Release History
System Restore from BMC version 8.00,2949, August 21, 2015
1.2
Supported Platforms
Bootable Media Creator (BMC) is supported on 64-bit versions of the following Microsoft
platforms:

Windows Server 2012

Windows Server 2008 R2

Windows Server 2008

Windows 8

Windows 7
BMC requires the Windows Preinstallation Environment (WinPE), which is a component of
the Windows Assessment and Deployment Kit (ADK). BMC supports the ADK for Windows
8.1 and the ADK for Windows 8.0. The ADK must be installed before you can create an
image using BMC.
Note: BMC is only supported in English.
1.2.1
Supported Operating Systems
On 64-bit hardware, System Restore (SR) can restore systems with the following 64-bit
Microsoft operating systems:
Supported Operating
System
Editions
Service
Pack
Windows Server 2012 R2
Foundation, Essentials, Standard, Datacenter
Windows 8.1
Enterprise
Windows Server 2012
Foundation, Essentials, Standard, Datacenter
Windows 8
Enterprise
Windows Small Business
Server 2011
Essentials, Standard, Premium
Windows Server 2008 R2
Standard, Enterprise, Datacenter
Windows 7
Enterprise, Premium, Professional, Ultimate
Windows Server 2008
Standard, Enterprise, Datacenter
SP2
Windows Small Business
Server 2008
Standard, Premium
SP2
SP1
On 64-bit hardware, SR can restore systems with the following 32-bit Microsoft operating
systems:
Supported Operating System
Editions
Windows 8.1
Enterprise
Windows 8
Enterprise
Windows 7
Enterprise, Premium, Professional, Ultimate
Service
Pack
Windows Server 2008
Standard, Enterprise, Datacenter
SP2
Windows Storage Server 2008
Basic
SP2
Note: SR is not supported on 32-bit hardware.
1.2.2
Supported file systems
This version of SR supports NTFS for recovery of Windows and data volumes. The
application also supports FAT and FAT32 for volumes that are required for the boot
process.
1.2.3
Supported disk layouts

MBR

GPT
1.2.4
Supported storage types

Vault

SAN

USB drives

NAS

DAS
1.2.5
Supported OEM partitions
0x12 // EISA partition (Compaq)
0x84 // Hibernation partition for laptops
0xA0 // Diagnostic partition on some Hewlett-Packard notebooks
0xDE // Dell partition
0xFE // IBM IML partition
1.2.6
Limitations
SR is not supported on 32-bit hardware.
Encrypted volumes (BitLocker, TrueCrypt, etc.) are not supported.
SR is not supported on VMware ESX 4.x.
UEFI backups cannot be restored to Generation 1 Hyper-V virtual machines, which do not
have support for UEFI.
2 NEW FEATURES

Ability to restore systems from BMR backups created using Windows Agent or
Image Plug-in version 8.0
3 INSTALLATION NOTES
Before you start using System Restore, you need to create an ISO image using the Bootable
Media Creator (BMC) utility.
BMC allows you to create a new ISO image, or inject drivers into an existing image. To see
instructions for using BMC to produce the bootable image, refer to the System Restore
User Guide.
3.1
Installation Requirements
3.1.1
BMC Requirements
BMC requires the Windows Preinstallation Environment (WinPE), which is a component of
the Windows Assessment and Deployment Kit (ADK). BMC supports the ADK for Windows
8.1 and the ADK for Windows 8.0. The ADK must be installed before you can create an
image using BMC.
Note: ADK for Windows 8.1 includes the latest drivers from Microsoft. These drivers are
required for restoring Hyper-V generation 2 VMs and other devices. A Hyper-V generation
2 VM will not have a keyboard and mouse if booted from an SR image built with ADK 8.0.
You can download the ADK for Windows 8.1, and use it to create SR images.
General requirements for BMC:

A computer running one of the supported operating systems listed in section 1.2

CPU and RAM to meet the basic requirements of your operating system, as
prescribed by Microsoft

16-bit (or greater) video properties for optimal GUI display

A TCP/IP stack (for downloading the ADK, if it is not already installed on the
computer)

At least 100 MB of free disk space for BMC installation

At least 1.5 GB of free disk space for a one-time download of ADK

At least 2 GB of free disk space for ADK installation

At least 300 MB of free disk space for creating an ISO file
The system drive requires free space to uncompress the packages (regardless of which
drive the installation targets) for installation. The environment variables TEMP and TMP
use %USERPROFILE% by default. Make sure that %USERPROFILE% points to a drive that has
sufficient temporary space.
3.1.2
SR Requirements
System Restore requires the following (minimum) hardware:

Intel Pentium processor

700 MB of RAM

CD/DVD drive

800 x 600 minimum screen resolution
3.2
Conditional Requirements
You might also need specific hardware for SR:

Network interface card (required if you will use a network to restore from a vault)

USB port (required if you will restore from data that has been exported from a
vault)
To restore your system or data, you must have already created a BMR-type backup with
the Windows Agent or Image Plug-in.
3.3
Licensing
SR does not require a license to restore. To back up to a vault, a valid license is required.
For more information, contact your service provider.
3.4
Installation Files
Bootable Media Creator is available in a self-extracting installation kit:
BootableMediaCreator-8-00-2949.exe
BMC produces a bootable image with the following file name: System-Restore8.0.0.2949.iso
To see instructions for using BMC to create the bootable image, refer to the System
Restore User Guide.
4 FIXES AND KNOWN ISSUES
4.1
Fixes
Fast synthetic network cards can now be restored in Hyper-V VMs. (28515)
4.2
Known Issues
After restoring to a Hyper-V Generation 2 VM, non-system boot disks will be offline on
Windows Server 2008 and later versions. You can bring the disks online using Disk
Management after the restore. (30458)
When mapping a volume from an Image backup using SR, even if you drag and drop the
volume to a larger size destination, you might get the following message: "Volume cannot
be mapped. The destination is not of the same size."
WORKAROUND: Right-click the volume, delete the partition on the destination disk, and try
again. (26822)
If you seed BMR backups using a Quick Ship Vault, direct-attached storage, or disk, after
your data is successfully imported into the vault, run a backup to Vault. Failure to do so will
result in you not being able to restore your system. (26829)
For Windows 2008 SP2, BIOS to BIOS restores do not succeed when the system volume is
on an MBR disk, and the boot volume is on a GPT disk. The restore phase might succeed,
but restarting fails. This is because Windows only supports GPT booting for 64-bit editions
on UEFI-based systems. (25893)
Due to a Windows PE limitation, SR restores cannot run for longer than 72 hours. The
Windows PE overview site states, "To prevent its use as a production operating system,
Windows PE automatically stops running the shell and restarts after 72 hours of
continuous use." (25803)
If backup data is reformatted to an unsupported file system (e.g., FAT32), dragging and
merging of an NTFS safeset to the reformatted volume appears to preserve the destination
format (e.g., FAT32). Associated restores, however, will fail. (25631)
Partition B is not selectable for backup (Local System/Data Files). When an NTFS partition B
is created in Windows Disk Management, it is not selectable when you create a BMR-type
backup job. (20867)
Sometimes SR does not retrieve the drive letter for a mapped volume if you drag and drop
a large number of partitions (20 partitions, for example) to a GPT disk. The restore cannot
proceed further. Cancel and try again, selecting fewer partitions. (20854)
SR does not preserve Quota Settings (user hard-disk space settings) for NTFS partitions.
WORKAROUND: Use the Image Plug-in instead of SR. The Image Plug-in preserves quota
settings. (20669)
5 PRODUCT SUPPORT
5.1
Technical Support
Contact information is available from your provider.
5.2
Product Updates
Product updates are available from your provider.
5.3
Documentation
The following documentation is available for System Restore:

System Restore User Guide (PDF)

System Restore release notes (this file)
All documentation is available from your service provider.
HARROGATE (HEAD OFFICE)
LONDON DATA CENTRE
Central House
Beckwith Knowle
Harrogate HG3 1UG
Lifeline House
80 Clifton Street
London
EC2A 4HB
THEALE
2 Commerce Park
Brunel Road
Theale
Reading RG7 4AB
CAMBRIDGE
Newton House
Cambridge Business Park
Cowley Road
Cambridge CB4 0WZ
HYDE
Unit B, SK14 Industrial Park
Broadway
Hyde
SK14 4QF
INDIA
405-408 & 410-412
Block II, 4th Floor, White House
Kundan Bagh, Begumpet
Hyderabad 500016
READING
3-5 Worton Drive
Reading
RG2 0TG
LONDON OFFICE
John Stow House
18 Bevis Marks
London EC3A 7JB
0800 983 2522
[email protected]
www.redcentricplc.com