Isabel 6 Guide Group #1
How to encode SEPA and Non-SEPA
transactions from an ING Belgium
(BBRUBEBB) account?
Version 2.1 – 06-11-2013
How to encode a SEPA and Non-SEPA Payment in Isabel 6?
ING Belgium ordering accounts
Purpose
This document describes how to use the Isabel 6 Payment Wizard and Group Payment
wizard 1 to encode correct SEPA and Non-SEPA transactions using your ING Belgium (BIC:
BBRUBEBB) ordering accounts.
This document will specify in detail how each field in the wizard can be used to ensure a
correct processing of your transaction without incurring any additional costs.
If there are differences between the usage of a field for SEPA and Non-SEPA payments, it
will be indicated by the icons shown below.
This image indicates that it is a SEPA Payment
This image indicates that it is a Non-SEPA Payment
The Isabel 6 Payment Wizard will use these same icons to identify the transaction you are
encoding as SEPA or Non-SEPA. This icon is visible in the top-right corner of the screen
once the Payment Wizard can correctly identify your transaction as SEPA or Non-SEPA.
General Recommendations
In order to achieve the best possible treatment, ING advises to take the following
recommendations in mind when encoding SEPA and Non-SEPA transactions:
o Always use the IBAN account format if possible
o Always use the BIC if possible
Updates from last version
The main updates, compared to previous version, are identified by the attention sign in
the document.
Updated
1
The detailed screenshots in the next pages will explain the Payment Wizard. The differences with
the Group of Payment Wizard of Isabel 6 will be described at the end of this document in
Appendix I.
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1. Open the Payment Wizard
In Isabel 6 eBanking, you can open the Payment wizard by going to the Transactions tab.
Then select New > Payment
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2. Fill in the mandatory fields of the first screen
1) Fill in the Originator Alias. This is a drop-down list containing all ordering accounts
available in your subscription. Once you select an account, all the other fields will be
filled in automatically.
If you click on
shown.
the address and bank details of the selected account will be
•
The account currency must be EURO.
•
If the selected originator account has more than one currencies, the account
currency can be selected from a drop-down list.
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2) Fill in the Beneficiary information. Here you can choose between an own account or
a beneficiary. For the own account or a pre-defined beneficiary, you can use the
Alias, Account Number or Name drop-down lists. If you wish to make a transfer to a
new beneficiary, you must fill in all the mandatory fields.
•
•
Alias: unique identifier for the pre-defined beneficiary or own account
Account Country: drop-down list to select the account country of the
beneficiary. The default country is Belgium.
•
•
The account country must be a SEPA Country
Account Number (IBAN): account number of the beneficiary. This can be
in IBAN, BBAN or Free format. By default the format for the beneficiary
account is the IBAN. ING advises to use the IBAN where possible. However,
if you do not have the IBAN account format, you can select another account
format by clicking the button
.
This opens a screen showing the available account formats for the account
country selected. The IBAN and Local bank account format (BBAN) are
formatted to match the country specifications.
•
The account format must be IBAN.
•
All account formats are supported. You must fill in the account number
in the correct format field (e.g.if you use the IBAN, you must fill it in in
the IBAN field).
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3) Fill in the BIC of the beneficiary account. If you do not know the BIC of the beneficiary
account you can search for it using the button
. If you do not have and cannot
find the BIC, you can also use the name and address of the bank of the beneficiary for
Non-SEPA transactions but this will incur payment processing delays and additional
costs.
•
The BIC must be specified.
•
You may use either BIC or Bank Name. Using the Bank Name may incur
additional costs or even payment rejection is insufficient information is
available for payment execution.
•
The Clearing Code is not supported.
4) Fill in the Name and address of the beneficiary. The name of the beneficiary is
mandatory. The address information is optional but we advise it to be used if possible.
To be able to fill in the full address details click on the
expand the address field.
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In case you introduced a new counterparty you also have here the option to save
this new beneficiary as well as the default amount, currency and message.
5) Fill in the Amount and currency of the transaction. The transaction currency is Euro
by default.
•
The transaction currency must be EUR.
•
Following transaction currencies are supported by ING Belgium: AED, AUD,
BGN, BWP, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HRK, HUF, IDR, ILS, INR, ISK,
JPY, KES, KRW, KWD, LTL, LVL, MAD, MXN, NOK, NZD, PLN, RON, RUB, SAR,
SEK, SGD, THB, TND, TRY, USD, ZAR 2. If you wish to make a transfer in a
different currency, please contact your ING account manager.
6) In the Execution date, the date of today is filled in automatically.
If you will not send your payments the same day that you encode them, please make
sure that you modify the date to that of sending the file to the bank as the execution
date. This will ensure that your transactions are executed automatically and without
extra costs.


Single debit: execution date maximum 1 year in the future.
Global debit: execution date maximum 6 months in the future.
7) Fill in the message to the beneficiary. This is an optional field to introduce the
message your beneficiary will view on his account statement. Even though this field is
not mandatory, we advise you to always fill in this field to ensure the purpose of your
transfer can retrieved in your account statements.
If you use the message to the beneficiary, you cannot introduce a structured
message.
This message is limited to 4 times 35 characters. To expand it to these 4 lines, click on
the
option.
2
You can find the list of all currency codes and their full name in Appendix III at the end of this
document.
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8) Fill in the structured message. This is an optional field to introduce a Belgian style
structured communication to your beneficiary. This structured message is used for
automatic reconciliation of your account information.
If you use the structured message, you cannot introduce a message to the
beneficiary.
This field is only available when the beneficiary account country is Belgium.
9) Fill in the Customer reference (End to End identifier) to uniquely identify your
transfer. Isabel by default fills up this field for you with a string composed of a date &
time stamp, sequence number and "ISABEL" (e.g. 201211251224382780ISABEL). You
are free to change this to match your internal accounting references.
•
This reference is passed on from you as originator through all stages of the
payment and delivered integrally to the beneficiary.
•
Only the first 16 characters of this reference can be used and must be unique
within these 16 characters.
•
This reference will be present in your account statement to uniquely identify
each individual transfer but will not be passed on to your beneficiary.
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3. Proceed to the second screen (Define additional payment data)
In this screen you will be able to adapt the additional payment data related to the transfer
you just encoded. These options include the reason for payment (Category Purpose) and
urgency.
Which options are displayed here, depends on the type of transfer you encoded in the
first screen. We will indicate for each field if they are available for SEPA and Non-SEPA
payments.
o
SEPA Fields
o
Non-SEPA Fields
Updated
Updated
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1) Select the Reason of payment of the transaction to specify what type of transfer you
have encoded. Depending on the type of transfer you select here, specific treatment
may be performed by ING.
Updated
•
•
•
•
•
Select the reason “02-Salary” to indicate that this payment is a salary transfer.
This transfer will be executed by default with a high priority at ING Belgium.
Select the reason “09-Intra-company transfer” to indicate that this payment is
an Intra-company transfer. If you use Intra-company mandates in your
company, these will only be verified if you select this reason here for your
Intra-company transactions.
Select the reason “11-Treasury” to indicate that this payment is a treasury
transfer. This transfer will be executed with high priority via TARGET2.
If you select the following reason of payment, the transfer will be executed
with same day value and might incur additional costs:
o “14-Cash management transfer”
o “15-Trade settlement”
o “17-Hedging operation”
o “19-Loan”
o “20-Securities”
o “22-Trade”
All other reasons of payment do not trigger any specific processing.
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Updated
•
•
•
•
Select the reason “09-Intra-company transfer” to indicate that this payment is
an Intra-company transfer. If you use Intra-company mandates in your
company, these will only be verified if you select this reason here for your
Intra-company transactions and the transfer will be executed by default with
same day value.
Select the reason “11-Treasury” to indicate that this payment is a treasury
transfer. This transfer will be executed with high priority via the Real Time
Gross Settlement system (if available).
If you select the following reason of payment, the transfer will be executed
with same day value and might incur additional costs:
o “14-Cash management transfer”
o “15-Trade settlement”
o “17-Hedging operation”
o “19-Loan”
o “20-Securities”
o “22-Trade”
All other reasons of payment do not trigger any specific processing.
2) Select the Cost attribution for your transaction. Here you can specify how you would
like to settle the costs for the transaction. The options which are presented here are
subject to legal requirements such as the PSD rules.
•
This field is not available for a SEPA payment. SEPA transactions always have
shared costs.
•
If your transfer falls within the parameters defined in the PSD rules, the costs
are Shared by default, except when it concerns a currency conversion (e.g.
the transaction currency is not the same as the ordering account currency). In
this case you can choose between “Shared charges” and “All charges to the
principal”.
If your transfers falls outside of the parameters defined in the PSD rules, you
have all three options with regards to the cost attribution.
•
3) Select the Cost account and Cost account Currency to debit the charges for your
transaction. This field is filled by default with your ordering account and ordering
account currency. The currency field only appears if the cost account selected has
multiple currencies.
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•
This field is not available for a SEPA payment.
•
If you wish to debit your payments costs from another account or in another
currency, you are able to select here any ordering account (and optionally
currency) at ING Belgium that is present in your Isabel 6 subscription.
Selecting a cost account and/or currency different than the ordering account
and currency of the payment will override any setups you have at ING for
debiting your charges from a specific account.
•
4) Define the Payment Modality for the transaction. Here you have the option to
indicate if you wish to pay the exact amount in the transfer currency or an equivalent
of the amount in the ordering account currency. This option only appears if the
ordering account currency is different from the transaction currency (=currency
conversion operation).
•
This field is not available for a SEPA payment. SEPA transactions do not offer
the possibility of mixing currencies.
•
This field is supported as long as both currencies are in the following list of
currencies supported by ING Belgium: AED, AUD, BGN, BWP, CAD, CHF, CZK,
DKK, EUR, GBP, HKD, HRK, HUF, IDR, ILS, INR, ISK, JPY, KES, KRW, KWD, LTL,
LVL, MAD, MXN, NOK, NZD, PLN, RON, RUB, SAR, SEK, SGD, THB, TND, TRY,
USD, ZAR 3. If you wish to make a transfer in a different currency, please
contact your ING account manager.
5) Specify the Exchange Method for the transaction. This offers the option to indicate a
Foreign Exchange Contract Identification for your currency conversion operation.
This option only appears if the ordering account currency is different from the
transaction currency.
3
You can find the list of all currency codes and their full name in Appendix III at the end of this
document.
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•
This field is not available for a SEPA payment. SEPA transactions do not offer
the possibility of mixing currencies.
•
This option is not supported by ING Belgium. If you use this option, the
information entered here will be ignored.
If you wish to indicate a FX contract id in your payment, you must fill this in in
the message to the ordering party bank.
•
6) Fill in the Message to ordering party bank of the transaction. This field offers you the
option to introduce a message to the ordering bank, in this case ING Belgium. This
field can be used to enter a FX (foreign exchange) contract id or a code word you
have agreed with ING Belgium. Entering information in this field will, with the
exception of recognized code words, potentially cause a processing delay and incur
additional costs for your payment.
Updated
•
This field is not available for a SEPA payment. It is not possible to enter a
message to the ordering party bank in a SEPA payment.
•
Only the first 70 characters of the message will be taken into account. Ensure
that any code word or FX contract id you enter in this field is within the first 70
positions.
7) Fill in the Intermediary Bank BIC Code of the transaction. In case you require
having your payment processed via an intermediary bank, you can enter or select the
Intermediary Bank BIC in this field. If you do not know the BIC of the intermediary
bank, you can search for it using the button
•
.
This field is not available for a SEPA payment. It is not possible to use an
intermediary bank in a SEPA payment.
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How to encode a SEPA and Non-SEPA Payment in Isabel 6?
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•
This field is supported for a Non-SEPA Payment.
8) To fill in the Message to beneficiary bank, you may:
• Select one of the options below in the dropdown list:
Updated
•
And /or add a free text message of your choice.
•
This field is not available for a SEPA payment.
•
This field is currently not supported for a Non-SEPA Payment.
9) Indicate the Priority of the transaction. Selecting this option will ensure that your
payments are processed urgently.
Updated
•
•
•
For SEPA payments with Reason of payment “02-Salary” or “09-Intracompany” you do not need to select the option “High Priority”. These
transfers are processed urgently by default at ING Belgium.
For the reason of payment “11-Treasury”, the transfer will be executed by
default with high priority via TARGET2. Therefore, checking the “High
Priority” box won’t have any additional effect.
For the following reason of payment, the transfer will, by default, be executed
with same day value and might incur additional costs. Therefore, checking the
“High Priority” box won’t have any additional effect.
o “14-Cash management transfer”
o “15-Trade settlement”
o “17-Hedging operation”
o “19-Loan”
o “20-Securities”
o “22-Trade”
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Updated
•
•
•
For Non-SEPA payments with Reason of payment “09-Intra-company” you do
not need to select the option “High Priority”. These transfers are processed
urgently by default at ING Belgium.
For the reason of payment “11-Treasury”, the transfer will be executed by
default with high priority via the Real Time Gross Settlement system (if
available).
Therefore, checking the “High Priority” box won’t have any additional effect.
For the following reason of payment, the transfer will, by default, be executed
with same day value. Therefore, checking the “High Priority” box won’t have
any additional effect.
o “14-Cash management transfer”
o “15-Trade settlement”
o “17-Hedging operation”
o “19-Loan”
o “20-Securities”
o “22-Trade”
If you select High Priority, the payment file will be indicated with a
Transactions Area.
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4. Set advanced processing options and save your payments
By clicking on the 3rd section of the Payment Wizard screen, the Advanced processing
options, a window opens where you are able to set a number parameters for your
payment as well as change the name of the file as it appears in the Transactions Area.
Here you can also invite signers to sign your file.
You only need to use this screen if you wish to invite additional signers or you want to
change the name of the payment file so it is easier to be found in the Transactions Area.
If you have no need for this, you have a number of options in each section of the Payment
Wizard screens to continue with your work. You can click on:
• Next transaction to commence encoding your next payment.
• Finish to save your payment and return to the Transactions Area.
• Sign to add your signature to the payment file.
• Send to send the payment file to ING. Isabel will ask you to sign the file before
sending it.
• Cancel to stop the wizard and discard the payment you just encoded.
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5. Signing your payments
After you have finished encoding your payments, you will be directed back to the
Transactions area where you will find all your payments.
Select the payments you wish to send to ING and click on Send if only your signature is
needed to authorize these payments. Click on Sign if another signature is required to
authorize them.
You will be presented with the Signing pop-up containing a short summary of the content
of the to-be-signed files. Insert you Isabel 6 smartcard into the card reader and enter
your password to sign these files.
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After the sign process is finished, you will be required to remove your Isabel 6 smartcard
from the card reader. This will finalize the signing process and return you to the
Transactions area.
If you pressed Send, your files are being sent to ING and can be tracked in the Sent
Transactions area.
If you selected Sign, you will find your files in the Transaction area with an indication if
they are sufficiently signed.
Transaction to be signed. No signature has been added to this payment file.
Transaction sufficiently signed. Isabel has added your signature and verified that the
mandates are sufficient to execute the transfer. This file is ready to be sent to ING where a
final verification of the mandates will be done.
Transaction insufficiently signed. Isabel has added your signature and verified that the
mandates are not sufficient to execute the transfer. At least one additional signature is
required to have this transfer executed.
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6. Sending your payments
Once you have sent your payment files to ING, they will be moved to the Sent
Transactions Area. Here you will be able to follow the status of the payment files and
verify if they were correctly received and processed by ING.
You can track the status of your payment file by the Action Icon. Following icons exist:
The file is sent to ING but its receipt has not yet been confirmed by ING. This is the first
status that is assigned to a sent transaction and should change in a number of minutes.
The file was sent to ING but did not get delivered. You will have to recreate the payment(s)
in this file and send them to ING.
The file was sent to ING and its receipt was confirmed by ING. The payment(s) in the file
are being verified by ING. They are not yet executed.
The transaction(s) in your file are being carried out by ING.
You have received feedback from ING that there was an issue with your payment file. The
payment(s) in this file are not carried out. You may see a detailed description of the error
in the transaction details or obtain additional information by contacting the ING Helpdesk.
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Appendix I: How to use the Group of Payments Wizard.
If you want to encode multiple SEPA and/or Non-SEPA transactions are the same time or
you wish to encode transactions for which you want to have one global debit on your
account statement, you can use the Group of payments Wizard in Isabel 6.
You can access the wizard in the Transactions area by clicking the link in the menu on
the left-hand side.
The wizard is divided in 3 big sections:
 Created Group (0): Here you can see an overview of all groups that were
created in this session.
 Payment Data: The standard fields with regards to your payment. These are
exactly the same as for the Payment Wizard (as explained previously in this
document).
 Define additional payment data: The extra payment data fields which are
based on the type of transfer encoded in the Payment Data screen. These are
exactly the same as for the Payment Wizard (as explained previously in this
document).
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Once you have encoded a payment, you can click on “Next transaction” to commence
encoding your next payment. The Group of payments Wizard will automatically create a
new group or assign your payment to an existing group based upon the content of a
number of fields such as:
 what ordering account is used
 whether your payment is SEPA or Non-SEPA
 whether your payment is high priority or not
The total number of groups created since you opened the Group of payments Wizard is
indicated in the top section of the screen.
When you click on the “Created Groups (0)” bar, you will see an overview of all
payments you encoded, divided in groups by Isabel according to the content of each file.
You can expand each group to verify the individual transactions.
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In this overview you can manage both groups as individual transactions:
•
You can edit a single transaction by clicking the
transaction.
•
•
You can delete an individual transaction by clicking the
icon.
You can modify the amount and message to beneficiary for every transaction in a
•
group by clicking the
icon.
You can indicate if you want a global debit by ticking the
•
icon behind an individual
option.
You can modify the group attributes by clicking the
icon behind a group. This will
open a screen where you are able to adapt a number of settings for each transaction
in the selected group.
These include:
 Ordering account number
 Ordering account currency (if more than one currency)
 Execution date
 Reason of payment
 Priority
 Message to beneficiary
•
You can set the advanced processing options for the group by clicking the
icon
behind a group. This will open a screen where you are able to adapt the processing
settings for the selected group or invite signers.
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Appendix II: How to differentiate SEPA vs. Non-SEPA file uploads.
Updated To differentiate whether your file upload will generate SEPA or Non-SEPA payments, you
can use the Transactions area.
1. First, the uploaded files will be included in the list of transactions awaiting for
signature. To access the View transaction details screen, click on the uploaded
file that you would like to verify
2. In the View transaction details screen, the field Transaction type identify
whether the whole batch is considered as a SEPA or Non-SEPA payments.
o
SEPA example
o
Non-SEPA example
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Appendix III: List of available transfer currencies for ING
Belgium ordering accounts.
Code
Currency Name
AED
AUD
BGN
BWP
CAD
CHF
CZK
DKK
EUR
GBP
HKD
HRK
HUF
IDR
ILS
INR
ISK
JPY
KES
KRW
KWD
LTL
LVL
MAD
MXN
NOK
NZD
PLN
RON
RUB
SAR
SEK
SGD
THB
TND
TRY
USD
ZAR
United Arab Emirates dirham
Australian dollar
Bulgarian lev
Botswana pula
Canadian Dollar
Swiss franc
Czech koruna
Danish krone
Euro
British pound
Hong Kong dollar
Croatian kuna
Hungarian forint
Indonesian rupiah
Israeli new shekel
Indian rupee
Icelandic króna
Japanese yen
Kenyan shilling
South Korean won
Kuwaiti dinar
Lithuanian litas
Latvian lats
Moroccan dirham
Mexican peso
Norwegian krone
New Zealand dollar
Polish złoty
Romanian leu
Russian ruble
Saudi riyal
Swedish krona
Singapore dollar
Thai baht
Tunisian dinar
Turkish lira
United States dollar
South African rand
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