Geneva Hudgins
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Thursday, June 30, 2016 4:39 PM
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VA AWWA News
Virginia Section - American Water Works Association
NEWSLETTER
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In This Issue
Appreciation for Our Water
and Wastewater Pros
Webinar: Distribution System
Flushing from the Perspective
of a Water Utility
Crisis Communications
Trench and Excavation Safety
Seminar
Laboratory Practices
Conference
WaterJAM 2016
Appreciation for Our
Water and Wastewater Pros
By Kipp Hanley
The Virginia General Assembly has voted to make June 30
annual Drinking Water and Wastewater Professionals
Appreciation Day.
Conceived by the Prince William County Service Authority
and supported at the regional and state level by numerous
industry associations, the Drinking Water and Wastewater
Professionals Appreciation Day honors the thousands of
men and women that ensure clean drinking water and a
healthy environment for the more than eight million
residents of the Commonwealth of Virginia.
YP Fresh Ideas Poster Contest
38th Annual Customer Service
Workshop
Tap into Virginia!
The Virginia Section of the American Water Works
Association was one of many organizations that supported
the idea of honoring the water and wastewater industry. VA
AWWA Executive Manager Geneva Hudgins called the
folks who work in the industry "unsung heroes."
wE-SPLASH Sponsors
"Their dedication and excellence is unparalleled, often
going unnoticed," Hudgins said. "The Virginia American
Water Works Association extends its deepest thanks for creating a
better world through better water."
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Webinar: Distribution System Flushing
from the Perspective of a Water Utility
July 11, 2016, 11am - 12 noon
This webinar is sponsored by the VA AWWA Education
Committee and will be available on-line only. Member
$15.00; Non-Member $20.00. Certificates for 1.0 PDH
credits will be given to attendees. Register here.
PRESENTERS
TOPIC
11:00 11:30 am
Meg Roberts, Associate,
Hazen & Sawyer
Development of
an effective
flushing program
11:30 12 noon
Bentley Chan, Operation
Implementing a
new uni-directional
Division Director, Henrico
Department of Public Utilities flushing program
Webinar Contacts:
Chris Edwards
Chair, Education Committee
540-507-7304
cedwards@
spotsylvania.va.us
Nicolle Boulay
Vice Chair, Education
Committee
571-291-7745
nboulay@
loudounwater.org
Registration Questions:
Geneva Hudgins
VA AWWA Executive Manager
434-386-3190
[email protected]
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#crisiscommunications Utilizing Social Media and Outreach Tools
July 14 at Noon
Crisis Communications and
Social Media
Social Media - the Who, How,
Why and ROI
Every business is feeling the
pressure to join the social media
movement; however, it's easier
said than done. There are so
many platforms and apps to
choose from. It's difficult to know
where to start and where you will
find the best return on
investment, especially while
being pressed to "do more, with less." This presentation highlights which social media tools
are best for your audience, your customers, and why. More importantly, it shows how
demographics play into this decision-making process, and why it should be important to you.
Also included in the webinar is a Case Study:
The Art and Science of Crisis Communications
Sometimes we are caught off guard and thrown into the stormy waters of a crisis situation
with communities, the media, and others. We will discuss ways to help you anticipate and
prevent the negative impacts of a crisis, better manage those situations that do occur, and
improve your overall professional communication skills and effectiveness. We will discuss the
factors leading up to and during community outrage about a new combined sewer overflow
(CSO) management system that did not live up to agency promises about odor management
and thus triggered immediate and intense negative reaction. We'll also look at other
scenarios where the "art and science" of public relations, media management, and technical
communications led to the rapid turn-around of a crisis to restore trust and recover
organizational reputation.
Click here to register.
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Trench and Excavation Safety Seminar
Thursday, July 21st
7:30 am - 3:30 pm
Augusta County Service Authority
18 Government Center Lane
Verona, VA
Did you miss the training before? No worries, you have one more time to get a seat. There
will be classroom training and field demonstrations offered. Here is a preview of the agenda:
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Trench and Excavation Safety - Jeff Martin, City of Lynchburg
Job Site Hazards at Trenching/Excavation Operations - Neil Norris, Western
Virginia Water Authority
Trench Set-up (Field Demonstration)
Trench Rescue and Safety (Field Demonstration) - Augusta County Fire
Department
*** Please bring the following PPE with you for the Field Demonstrations: Safety glasses,
Gloves, Steel Toe Boots, Hard Hat and Ear Protection.
For more details, please see the seminar brochure or Register now online!
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22nd Annual Good Laboratory Practices Conference
The VWEA - VA AWWA Joint Laboratory Practices Committee (LPC) is pleased to announce
that registration is now open for the 22nd Annual Good Laboratory Practices Conference to
be held at the Omni in Charlottesville on July 25th and 26th this year. The event will consist
of six half-day workshops on July 25th with topics on BOD/CBOD/COD/TOC, troubleshooting
for colorimetric analysis, deionized water systems, drinking water microbiology, General
Nutrient Permit reporting and fundamentals of instrumentation including new methodologies.
Technical programs will be presented on July 26th with topics from the areas of drinking
water, wastewater, and management. There will be an exhibitors' reception on the evening of
July 25th with the latest in instrumentation and equipment on display. Additional conference
details, including available CPE credits, may be found on both the VA AWWA and VWEA
websites. Register online here.
For questions regarding registration contact Kathy Rabalais.
The LPC will also be presenting a workshop at this year's Water JAM in Virginia Beach on
September 12th. The theme is "Tools for Fast-tracking Change".
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WaterJAM 2016: One Water
On behalf of the VA AWWA and VWEA boards and the WaterJAM committee, we invite you
to join us in Virginia Beach this September 12-15 for WaterJAM 2016. We're excited about
everything this amazing conference has to offer and look forward to seeing you there!
This year's theme of One Water has been integrated into the superb educational program
planned, including a variety of professional workshops, a stimulating keynote session
featuring Siddhartha Roy the student leader and communications director for the Virginia
Tech Flint Water Study team and HRSD General Manager Ted Henifin, and a top-notch
technical program that focuses on everything from asset management to nutrient removal
and recovery, public outreach and education, and One Water. In addition, we have a wealth
of networking opportunities where you can make connections and develop long-lasting
personal and professional relationships with colleagues from across the industry.
Here are just a few highlights from the week:
* Service Project with the Elizabeth River Project
* Golfing at Signature at West Neck Golf Course
* Clay Shoot at Old Forge Sporting Clays
* Water for People 5K Fun Run
* Orientation Breakfast featuring a Jeopardy-style quiz show game
* Exhibit Hall with more than 180 booths and hands-on demonstrations
* NEW Sewer and Water Art Gallery (SWAG) in the Exhibit Hall
* Operations Challenge exhibition and Distribution Rodeo demonstration
* Networking Reception featuring the Water Reach Silent Auction
* Student Water Challenge and Student Design Presentations
* VWEA and VA AWWA Membership Appreciation and Awards Luncheons
* Awards Banquet and Fun Night
* Tour of the HRSD Nansemond Treatment Plant or City of Norfolk 37th Street Water
Treatment Plant.
Register today at https://www.regonline.com/waterjam2016
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YP Fresh Ideas Poster Contest
Tuesday, September 13, Noon-5:00 p.m. (set up)
Wednesday, September 14, 8:00 a.m.-Noon
VBCC Prefunction AB
The Young Professional Fresh Ideas Poster Contest is open for both students and YPs to
submit abstracts in order to display and present their work at the 2016 WaterJAM.
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Posters displaying their work will be available for all WaterJAM attendees to view
as they enter the conference.
A panel of industry experts will judge the posters, and the top water poster and top
wastewater poster will each receive a $1,000 cash prize from VA AWWA (for waterrelated poster) or VWEA (for wastewater-related poster).
The VA AWWA winner will be invited to represent the Virginia Section at the
AWWA national conference (ACE). Assistance with travel expenses is available.
Submit abstracts by August 1, 2016.
For more information on the Poster Contest, or to submit an abstract, please contact Shekar
Sharma (703-267-2768, [email protected]), or Nathan Kassebaum (757-5487304, [email protected]).
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Contact Dana Fredericks ([email protected]) or Michele Siminari
([email protected]).
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38th Annual Customer Service Workshop!
The 38th Annual AWWA Customer Service
Workshop will be held on October 18th thru the
21st, 2016 at the beautiful Sheraton Virginia
Beach Oceanfront Hotel. On Thursday, course
number three of the certificate program will again
be taught by our own Darlene Mormon, Customer
Service Supervisor for the City of Newport News
Virginia. This course will focus on water industry
operations and the vital importance of teams. The
final course in this certificate program is designed
to develop your skills as a member of a high
performance work team. Darlene's skills and
commitment to teaching this course make a work
session seem like fun. Although it will be a long
day of learning, you will find that Darlene's spirit and creativity will be worth your time. You
may register for this class by going to the AWWA Customer Service Workshop website. We
look forward to offering you another exciting week of learning more of what customer service
is all about.
Click here for workshop details
Click here to register
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Check out our latest issue of Tap into Virginia!
Click on the cover or here to view the latest and past issues.
To view the 2016 Media Kit, click here
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Craig Kelman & Associates, 3rd Floor- 2020 Portage Ave., Winnipeg, Manitoba R3J
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