How does the PAJA work? The Promotion of Administrative Justice Act (the PAJA) The Promotion of Administrative Justice Act (PAJA) was passed to promote and ensure the right to just administrative action in Section 33 of the Constitution. The right to just administrative action is a right in the constitution for all the people living in South Africa. This basic right makes sure that government officials make decisions in a fair way. Section 33 is very broadly worded, and therefore the PAJA explains how this basic human right works in practice. It sets out the general rules and principles to be followed in exercising administrative power. It is important to know that the compliance with the PAJA is non-negotiable. All administrators must comply with the PAJA. For example, the Social Assistance Act 2004 explains to administrators who can qualify for social grants. The administrator must make a decision by accepting or rejecting applications according to the rules of the Act. This Act is called an empowering provision. The definition of “administrative action” is summarised as: • A decision or a proposed decision; • Of an administrative nature; • Made in terms of an empowering provision that is not specifically excluded from the PAJA; • Made by an organ of state or a private person exercising a public power or performing a public function; • That adversely affects rights; and • That has a direct external legal effect. __________________________________ To qualify as administrative actions The PAJA states that administrators The PAJA does not give administrators power, it explains how powers that are given by other laws should be exercised. the PAJA need decisions to be made under an empowering provision. An empowering provision is a law, a rule of law, customary law or an agreement, in terms of which an administrative action can be taken. An administrative action can come from many different pieces of legislation or empowering provisions but these must all comply with PAJA. All legislation or empowering provisions are part of administrative law. must: • Follow fair procedures when making decisions. • Allow people to state their case before taking decisions that may affect their rights. Clearly explain the decisions they take. • Tell people that they can ask for written reasons for the decision. • Explain internal appeals or mention that a person can ask a court to review the decision. “Everyone has the right to administrative action that is lawful, reasonable and procedurally fair.” For any enquiries about grants, phone the SASSA helpline number: LEGAL DISCLAIMER: While every attempt has been made to ensure the information published here is accurate, the Black Sash does not take responsibility for any loss or damage that may arise out of the reliance on or use of this information. The contents do not constitute legal advice. This fact sheet was last updated in July 2012. The Promotion of Administrative Justice Act (the PAJA) 0800 601 011 - Section 33 of the South African Constitution. If you are having difficulty with your grant, contact the Black Sash HELPLINE for FREE paralegal support and advice:
© Copyright 2026 Paperzz