Fast, Faster and Fastest:
Carriers With The Best Response Times
Most Responsive Carriers Across All Trade Lanes
1. MCC Transport
2. Safmarine
3. UASC
4. Maersk Line
5. Hamburg Süd
Everyone Benefits
When Carriers
Respond Faster
MCC Transport
Median response time
113
minutes
MCC is
64%
faster
• Operating costs are
reduced
• Process is more
efficient
• Promotes further
automation
• Customers are more
satisfied
Most Responsive Carriers by Trade Lane
Trans-Pacific
Eastbound
Trans-Pacific
Westbound
Europe to Asia
Eastbound
Asia to Europe
Westbound
(median time: 119 minutes)
(median time: 81 minutes)
(median time: 110 minutes)
(median time: 158 minutes)
Maersk is
Maersk is
ZIM is
44%
30%
than median time
than median time
faster
faster
UASC is
25%
47%
than median time
than median time
faster
faster
1. ZIM
1. Maersk Line
1. Maersk Line
1. UASC
2. Maersk Line
3. UASC
2. MSC
2. UASC
3. COSCO
2. Maersk Line
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