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To Whom It May Concern:
It is my pleasure to provide this letter of reference for Marnie Long. I have known Marnie since 2007 when
she was our agent while we built a custom home. I have worked with many realtors over the years and
Marnie is by far the best without question.
Marnie did a wonderful job for us during the entire custom home project. She provided invaluable input
during the planning phase. Her vast knowledge of the market allowed us to design the custom home we
always wanted while ensuring that our choices would also attract buyers when the time comes to place it
for sale. She was always up to date on the building process and assisted us and the builder when situations
arose that required new decisions. She is a highly effective communicator and she guided us skillfully
through the borrowing process and her positive influence with the community lenders, title companies and
closing agents led to a very smooth and stress-free closing. Even after we moved in, Marnie stayed in
contact with us to make sure that all of the items in the house which needed attention from our builder
were resolved to our satisfaction.
Marnie has many valuable traits that contribute to her success as a top performing realtor locally and
nationally. She has consistently kind and positive attitude. Her knowledge of the real estate market,
particularly in northern Colorado, is unsurpassed. She is very connected throughout the region and she is
able to utilize her contacts in order to assist clients in countless ways. Marnie is extremely dependable; she
always executes on the expectations she sets and consistently “over-delivers”. Marnie is very calm in
stressful situations and confidently handles conflict. She is an effective negotiator when critical situations
arise. Marnie is able to firmly represent her clients professionally, without compromising her integrity.
Since working with Marnie, I have referred friends, colleagues and employees to her and she has always
provided the same level of excellent service to each of them. I highly recommend Marnie Long to anyone
considering a real estate transaction. If you have any questions, please feel free to contact me directly at
(contact Marnie Long for phone number).
Sincerely,
Michael Walts. M.D.
Page 1 of 16
~~~~~
Marnie,
Just wanted to thank you again for your amazing work! Your ability to keep us informed with the ever
changing offer status those last 48 hours was incredible. We know you are very popular and have multiple
homes on the market, yet you were able to make us feel like we were your only clients. There is no doubt
that your knowledge and expertise is what enabled us to come through with the patience to hold out for
the home run offer we received. I told Kristie that after my brief encounter with the winning couple, I
prayed that they would be the ones to take over the house. They reminded me a lot of ourselves…young,
active, 3 little kids, Huskers! Thanks for your professional services, and thanks for your friendship! Big
Hug!
Jeff Raymond M.D.
~~~~~
It is truly an anxious time buying a new house. Marnie's honesty, integrity, and local knowledge made me
feel very confident that I was buying the right house in the right neighborhood. She was very responsive to
every question and demand along the way. Marnie walked me step by step through a very complex
process.
On a personal note she is very compassionate, patient, and understanding. I highly recommend Marnie
without reservation.
Chad Stoltz M.D.
~~~~~
What I like about Marnie the best is she has her client’s best interest in mind. She tells you the good and is
looking out for the bad, too. She won’t lead you into anything, just for the sale.
Kathleen Klibbe
~~~~~
Very happy with the attention to detail and commitment to sell my house for maximum price. Gave me
advise on what I needed to do so my house would “show” well. Marnie was always quick to resond to my
questions every step of the way to keep me informed.
Mark Bishop
~~~~~
Marnie is a proven Marketing Agent. I would recommend her to anyone for all their real estate needs, buy
or sell. People in her industry trust and admire her. Other Realtors know any deal involving her will be
built on honesty, integrity, and with follow through for a stress free closing.
Bill Gurski
Page 2 of 16
~~~~~
Upon first meeting Marnie Long I was impressed with her excellent people skills; warm, friendly, honest,
and communicates well, I felt like I had known her all my life. Down to earth and attentive, she is someone
you will enjoy working with. During the last 30 years I have relocated several times and have worked with
multiple real estate agents, Marnie is one of the best I’ve encountered. She is a hard working real estate
professional who pays attention to detail and delivers results. I thoroughly enjoyed working with her and
give her my highest recommendation!
Mary Tyler
~~~~~
Thank you Marnie for making our home purchasing adventure so great! From your knowledge to
accessibility (to hiking interests) we felt supported through the entire process. We are so happy to have
found our family home and so thankful you were there to guide us. Good luck to you and your family in the
future and thank you for a job well done.
Marnie helped us find the perfect home in a very specific neighborhood. She was professional,
knowledgeable, and kind! During the entire experience, she showed she was a true professional and guided
us through every step. Even after we closed, she kept in contact, helped resolve an issue with the buyer,
and stays in touch. I would recommend her with no reservations to anyone I meet! Thanks Marnie!
Sincerely,
The Ruffers
~~~~~
Marnie was thorough, and knowledgeable about the homes on the market in the areas I was looking for.
She helped me get a great home in a very competitive market. I would recommend her to friends, and use
her again.
James Bleakley
~~~~~
She listed my house and provided me with professional guidance that was very helpful. She was very
pleasant to work with and very proactive with marketing. I strongly recommend her.
Mo Shahin
~~~~~
Marnie is exceedingly professional yet personable and accessible. We were selling our home and working
with a relocation company, and she handled all aspects of the homes sale and interworkings of a relocation
with ease. Whatever your real estate transaction, you will be in capable hands with Marnie!
Anna Yelton
Page 3 of 16
~~~~~
Marnie is extremely professional! We purchased and sold our home through her. During both
transactions, we were either moving from another state or moving out of state. These moments were high
stress for our family of five. Marnie was a source of reason and calm for us. She helped us make informed
decisions, and navigate the real estate market. Marnie is a great listener and found us the perfect home in
Colorado, became our friend, and when it was time to leave she was right there ready to do what she could
to sell our home and help us start our new chapter of life in Washington. She comes highly recommended
by our family!
Cindy Bryant
~~~~~
Having never worked with a realtor before we weren't sure what to expect. Marie was wonderful to work
with. She put us at ease immediately with her genuineness and her extensive knowledge of the market. Her
professionalism combined with her ability to listen and understand our specific needs resulted in us getting
what we wanted. I would recommend her to anyone looking in the Northern Colorado area.
Melanie Baker
~~~~~
Marnie is a fantastic agent. She got to know our likes and dislikes and then made sure we found the perfect
house to make a home. She sold our home and simultaneously found us a home that met our
specifications. Marnie is the agent you want representing you!
Patricia Stanczyk
~~~~~
Marnie has helped us with two purchases and she has been wonderful in many ways. She has been a great
resource, provides timely responses and is a strong negotiator. I also appreciate her use of electronic
documents. Makes the process so much easier. Would not hesitate to use her again or recommend to
friends.
Jessica
~~~~~
I was referred to Marnie Long by a coworker when looking to buy my first home in Ft Collins. Still relatively
new to Northern Colorado, I was grateful for Marnie's experience in the community and keen awareness of
the local real estate climate. Marnie provided me with sound advice and direction and acted as a true
advocate for me when my lack of real estate savvy may well have left me otherwise vulnerable. Thank you,
Marnie!
Kim Olsen
~~~~~
Page 4 of 16
Marnie is simply the best real estate professional in Northern Colorado!
John Sollenberger
~~~~~
Marnie is an excellent realtor. I have and will continue to recommend her in the future. She is highly
knowledgeable of the area and market trends. She is ALWAYS available. As a mother herself, she is
incredibly supportive when it comes to working around naps and needing to bring the little ones along to a
showing.
Charlotte Lay
~~~~~
After interviewing several potential realtors, we hired Marnie Long to market and sell our southwest Ft.
Collins home in late March 2010. We selected Marnie based on her experience, track record, and
professionalism in her initial presentations. After following Marnie’s guidance in preparing and positioning,
we listed our home with her, and immediately had very strong showings, sometimes 2 or 3 per day. After
only 23 days on the market we had competing offers, even in the face of a continuing soft market for real
estate. We accepted a very clean and well qualified offer which was well above our asking price. She
continued to professionally coordinate all parties, communicate clearly and proactively, and steer the deal
to close in approximately 30 days from contract. We would very highly recommend Marnie, without
reservation.
Sincerely, Doug Merrill
~~~~~
Marnie is wonderful to work with. She kept all of my best interests at heart. She has helped me buy and sell
3 different homes. I couldn't ask for a better realtor to work with. Flexible, understanding and a lot of fun to
be around. She helps take the stress out of buying and or selling.
Mundy Miller
~~~~~
Marnie is the best! She showed us dozens of homes and was very patient with us throughout the process.
The lender that I originally chose to help fund our loan was unable to get our loan approved on time.
Marnie found us a new lender who had our loan processed in 10 days! She has great contacts and is an
asset in this market.
Brian Wilke
~~~~~
Marnie has years of experience and we were very impressed with her. Others will not regret having Marnie
as a real estate agent.
Stacy Missimer
Page 5 of 16
~~~~~
Marnie Long represented me in the sale of a number of home sites in the Windsor/Ft. Collins area. I was
referred to Marnie by an associate who told me she was an expert in the area in all respects. As it turned
out, his recommendation was an understatement! Marnie, while working in a tough real estate market,
was able to secure buyers for all my home sites in a timely manner (as noted, in a difficult sales climate).
With respect to the details of the closings on the properties, I did not need to worry about any aspect of the
preparation for the closing or for the closing itself. I’m an extremely satisfied client of Marnie’s! I would
like to have the chance to use her again sometime.
Art Wilkonson
~~~~~
Marnie is super professional:
-knowledgeable about the business of selling a home
-well connected to the other Realtors in the area, with a great reputation
-aggressive and creative in marketing our home
-highly invested in making our sale successful
Greg Younger
~~~~~
Marnie Long helped us sell 2 homes as well as helping us buy a home. She was great. I felt like she went
the extra mile to make sure we were happy. She was very thorough and explained things as we went along.
Kami & Jack Fockler
~~~~~
Great Service
Darren Sunset
~~~~~
I both bought and sold a home through Marnie. She is very professional, set realistic expectations around
price and average time on market. She was able to sell my home in 5 days when the average time in that
price range was 6 months. When buying a new home she listened to my needs and tailored
recommendations based off what I told her. She helped me find a home I am still very happy with after 2
years.
Jenifer Fell
~~~~~
Marnie is a true professional. She is the only Realtor I would consider in Fort Collins. Sold our home before
it hit the market…..She is the best!
Brian Cox
Page 6 of 16
~~~~~
We bought this beautiful home as an investment property in 2004, and sold it to our lessee in 2007.
Marnie Long helped us with both transactions. All aspects of the transactions went smoothly. The
purchase had to close in short order, to meet the deadline for a 1031 exchange. It closed on time. Marnie
was very helpful throughout. I would certainly work with her again.
Richard Ryon
~~~~~
I worked with Marnie to purchase a condo. She was very helpful even with the difficulty of a preconstruction deal. The lead time was longer than normal as construction was delayed but she kept us on
track throughout the process. Her knowledge of the market and process helped me get a great deal on the
purchase. Even 16 years later when I was looking to buy a home she was very responsive even when I was
only asking questions about the market. I would absolutely recommend Marnie Long!
Eddy Duley
~~~~~
Marnie is very knowledgeable about all home buying processes. She is very professional, patient, and
always on top of everything. She really listens to understand what the customer is asking for. She is really
great at handling situations in a non-confrontational manner. We've used Marnie in three homebuying/selling transactions over 14 years and have been more than pleased every time!
Michelle Gentry
~~~~~
Marnie listened to what we were looking for and tailored the properties she showed us accordingly. She
was patient as we worked through what was available and looked at various options. Marnie also followed
up after we closed on the condo to offer contacts for painting, carpeting, etc. and just to find out how we
were doing getting settled.
Charline Livengood
~~~~~
Marnie is very knowledgeable about the northern Colorado area. If you are planning on relocating here or
just moving across town, I highly recommend her. She is thorough in her job and wants nothing but the
best for her clients! You will not regret using her!
Jacob Rotan
~~~~~
Marnie is wonderful and extremely professional. She sold my house for full price in 5 days! Highly
recommended.
Brandon Tolman
Page 7 of 16
~~~~~
Marnie is a professional in all ways. She is knowledgable, energetic, responsible and genuine. We have
bought and sold three homes with Marnie and would recommend her to any buyer or seller. She is by far
the best! Thank you Marnie for all your help and care. You go above and beyond for your clients.
Karen and Tom Smith
~~~~~
Marnie is awesome! Hardworking, dedicated, knowledgeable, patient, kind, and really knows how to sell a
product and read the market. I will certainly use her again in the future.
Quentin Stanczyk
~~~~~
Dear Marnie & Staff,
Thank you all so much for providing Mark and I with the best service selling our home in Fort Collins. You
made the selling process so effortless that we were able to concentrate our energy on finding a new home
in Maryland. The professionalism that you provided was second to none and I have raved about you to
many friends there in Fort Collins. If we are fortunate enough to return to Colorado you will be the first
one I contact because I know you will take great care of us once again.
We have used Marnie Long as a real estate agent on three separate home buying/selling occasions. We
appreciate her knowledge and professionalism. We would absolutely recommend her as a real estate
agent.
Thanks again for you professionalism and friendship!
Marnie Davison
~~~~~
To whom it may concern:
My husband and I recently relocated to Colorado. We found ourselves with our young daughter and
nervous pup far from our familiar surroundings and friends. As we began our search for a new home in Fort
Collins, some new acquaintances at church strongly urged us to consider their realtor, Marnie Long. She
was a perfect fit from our first phone conversation! She listened patiently and always gave helpful
feedback after each home we viewed. She quickly connected us with the perfect home for our family. She
was always ready with a local connection for us as we navigated the home buying process in Colorado. And
as a loving wife and mother to a daughter of her own she was so flexible with this young mom! True Five
Star Service!
Charlotte Lay
Page 8 of 16
~~~~~
Marnie has great knowledge of the area! She helped us find the perfect home before it was even listed on
the market!
Traci Wilke
~~~~~
The Scale isn’t high enough to adequately commend Marnie’s professionalism and expertise in all things
real estate. Marnie has assisted me in both purchasing and selling several homes – her friendly precise
guidance has made the decisions along the way easy and the process very enjoyable.
Kim Kita
~~~~~
When it came time to sell our home, several neighbors and friends strongly recommended we interview
Re/Max realtor, Marnie Long, for the job.
Marnie met with us, explained her marketing approach, was well informed about the Northern Colorado
housing market, and provided a detailed and organized plan for the sale of our home. Marnie’s
professionalism and attention to detail are exemplary. Because of Marnie’s community connections and
professional reputation she was able to find a buyer who offered full price for our home even before our
property was listed!
For the duration of the selling process, Marnie took care of every detail including home inspection,
seller/buyer negotiations, and the closing process. We never felt like we had to call to check up on the
progress or status or our home sale. We had every confidence that Marnie had it all under control- and she
did! Marnie communicates openly, honestly, fairly, and with the highest integrity.
Marnie Long is a capable, experienced Realtor who has earned her stellar reputation.
Thank You, Marnie! It was a pleasure doing business with you.
Brian and Susan Cox
~~~~~
Marnie:
Thank you so much for your hard work, professionalism, and dedication during this experience. We always
felt so comfortable working with you, and would definitely recommend you for any family or friend.
Thanks again – Take care!
Paul & Andrea Hibma
Page 9 of 16
~~~~~
To Whom It May Concern,
Two Previous clients who had exceptional results referred Marnie Long to my family. We decided that we
had to consult her services! Marnie exceeded our expectations. We have worked with realtors from our
previous home sales and we can honestly say there is a clear difference in having a realtor like Marnie! She
will provide you a service that you can trust and will get your home sold. From start to finish the sale of our
home she was able to make it a process without flaws! She is a driven realtor with lots of charm! My
family appreciated her services and will recommend her to everyone we know!
In Appreciation,
Mike and Wendy Eisenmenger
~~~~~
RE: Marnie Long recommendation
After interviewing several potential realtors, we hired Marnie Long to market and sell our southwest Ft.
Collins home in late March 2010. We selected Marnie based on her experience, track record, and
professionalism in her initial presentations.
After following Marnie’s guidance in preparing and positioning, we listed or home with her, and
immediately had very strong showings, sometimes 2 or 3 per day. After only 23 days on the market we had
competing offers, even in the face of a continuing soft market for real estate. We accepted a very clean
and well qualified offer which was well above our asking price. She continued to professionally coordinate
all parties, communicate clearly and proactively, and steer the deal to close in approximately 30 days from
contract. We would very highly recommend Marnie, without reservation.
Sincerely,
Doug Merrill
~~~~~
Marnie,
Quinn and I want to extend our sincerest thank you for all you did in helping us to locate the perfect home
for his parents in less than 30 days from the initial trip to the final closing.
The thoroughness in which you listen to and ask questions about your clients wants and desires I believe
make you very unique and an incredible agent.
I will continue to carry your business card in my wallet and provide your name with the highest
recommendation that I can offer. You have clients for life with Quinn and me!
Thanks again Marnie.
Quinn & Lisa Shultz and Romain & Miriam Shultz
Page 10 of 16
~~~~~
Dear Marnie:
EXCELLENT is the only term good enough for your performance!
That you listed and sold our home before a sign could be placed in the yard says more than we could put in
a multi-page letter…and the talent, manner, service and integrity you bring to the forum is inspirational.
We are grateful. Thank you.
Fred & Megan McMurray
~~~~~
Dear Marnie:
Justin and I would like to thank you for all the “attention to details” you have done for us with both selling
and helping us buy our new house. We have moved enough in the past to know how above and beyond
you take each day for you clients. You think of every detail and even provide contacts of others necessary
to help with ease of selling and buying. In both cases our transactions went so smoothly, with nothing but
positive people all around. We feel lucky to have you as our realtor and also friend.
We would always recommend you to anyone we could. After all two houses later you are still the best!
Thank you so much for all your time, effort and such positive vibes all the time. Moving can be so stressful.
It wasn’t for us, thanks to you! We look forward to getting together and showing you our new house once
we are out of boxes!
With much gratitude,
Justin & Ruth Miller
~~~~~
Dear Marnie:
Thank you so much for the recent sale of my house. I never imagined it would go so smoothly, and so
QUICKLY. And that’s due entirely to your guidance and expertise.
I’m not kidding when I say I have to be very thoughtful when celebrating our success around my friends.
Some of them have been trying to sell their homes for years.
Thank you,
Elaine D
Page 11 of 16
~~~~~
Dear Marnie:
Bill and I would like to thank you for making the sale of our house and the purchase of our new house such
an easy and painless transition. Your professionalism and the attention to detail that you have provided us
has been outstanding. Building a new home can be a very stressful experience but you helped to ease the
stress. We felt completely secure in the fact that you were looking out for our best interests, which was of
great comfort. Since the closing of our home we have had to call on you for assistance on other matters
and you have done so without hesitations.
Once again, we thank you for the excellent customer service you have provided us.
Norma Rapagnani
~~~~~
Dear Marnie:
Garry and I have wanted to write to thank you for helping us sell our home. Many people have asked us
how we did selling our home during a recession, when housing prices have dropped and the housing
market in general has plummeted. Our response has been “in 11 days”. Then, the second question we get
is “did you take a big hit?” – to which we reply “not at all”. I believe a big part of that was your hard work
and accurate pricing. You came in and gave honest feedback on what we could do to improve the overall
staging of our home and then did a great job marketing our home.
So, thank you for your friendliness, honesty, and overall professionalism. You are one of a kind and we look
forward to our move back to Fort Collins someday and look forward to using you again.
Thanks again!
Maura & Garry R.
~~~~~
Dear Marnie,
Thank you so much for all of your hard work throughout our property search, purchase and closing. Your
extensive real estate experience and vast knowledge of new construction were absolutely invaluable to us!!
You are so delightful to work with and so patient…even after we crushed your iPhone! ☺ Under your
expert guidance, a stressful and intimidating process became manageable. And, best of all, we made a
fabulous new friend along the way!
Thanks for everything!!
Kim Olsen & Meg Olsen
Page 12 of 16
~~~~~
Marnie,
Just wanted to tell you how happy Martin and I were with your services when you sold our home on Hunter
Ct. You were always very punctual for our meetings, responsive to our phone calls, and quick to keep us
informed of the status of the contingencies. We never had a moment of concern. Your sunny disposition
certainly made the experience more than we could have expected.
Without a doubt we would
recommend you to our family and friends should they need real estate services.
Wishing you all the best
Thank You
Martin and Monique Fink
~~~~~
To whoever may be interested…
Notwithstanding that Marnie Long has been a personal friend for over 12 years, and that knowing her
through that relationship definitely influenced my choice to ask her to help me sell my house, I know that I
made a great choice.
Fall 2008 is a terrible housing market – particularly for sellers. The service from Marnie and her entire
group of associates – personal assistant, office receptionist, showing schedulers, staging professionals – all
the way to the house maintenance and cleaning service contacts…was so professional and timely. It was
also very upbeat with no hint of discouragement or fear from the tough market.
The amenities prepared for the marketing of the house were of the highest quality – demographic
notebook, oversized glossy marketing handout, personal postcard to Marnie’s client list.
I was out of town for the closing and honestly didn’t want to have to understand the details of the
transaction whether I would have been in Fort Collins or not. I had total confidence that my best interests
were primary throughout the process, and I still feel that way now that the sale is complete.
In summary, - Marnie Long’s passion for what she does as a real estate professional insures that she works
hard, and with integrity for her customers. If we hadn’t already been friends before we signed the
agreement to represent, we definitely would have been new friends after.
If I ever decide to return to the northern Colorado area and buy a house, Marnie will be the first person to
know of my plans.
Gail Hughes
Page 13 of 16
~~~~~
Marnie sold our townhome in less than 2 weeks due to her great marketing (and super clean, staged
home). She really takes time to listen to your needs and understand your expectations. Additionally, she is
very knowledgeable, not only of the buying and selling process, but also of builders, construction and more.
She was extremely patient with us when buying our new home, too. She showed us dozens of properties
over 2-3 months. Finally, Marnie is very professional in all of her dealings.
Chris & Alia C.
~~~~~
Dear Marnie:
We are so excited! Thank you for a wonderful job! You did a fantastic job showing and selling our condo!
We can’t thank you enough. We truly appreciate all of your hard work and dedication!! We will be
recommending you to others!
Thanks!
Valerie & Craig P.
~~~~~
Marnie –
Jerome and I want to thank both you and Danielle for everything you have done in helping us to find our
new home here in Fort Collins. We appreciate all the efforts on your behalf over several months to make
this happen! We are beginning to enjoy our home as we get more organized & the boxes get unpacked –
still a work (a lot of work!!) in progress!
Thank you again, to both of you for making one of our first experiences in our move from Chicago so
positive. We wish you much continued success in your work.
Best regards,
Lisa & Jerome Otto
~~~~~
Dear Marnie:
Thank you so much for all your help with the sale of our old house and for finding a house for us we both
really like! We truly appreciated your patience, sound advice, ability to think outside the box and your
willingness to play with our children whenever we looked at a house. Your kindness and gentleness
towards our children meant a lot to us. Thanks again for all your help!
Annette & Rick Bachand
Page 14 of 16
~~~~~
Hi Marnie!
I am sorry this is late, but I really wanted to thank you for all your help in selling our house. You are the
BEST! Noranne and I couldn’t have been more pleased with your service. It was a very busy time for us and
having you sell our house just felt right.
The next time we sell a house, you will be the first person that we call. You went the extra mile in all areas.
We have already recommended you to some friends and would be happy to recommend you to anyone
interested in having you sell their home.
Once again, thanks for all your help.
Kipp Glover
~~~~~
To Whom It May Concern:
It is with great pleasure that I recommend Marnie Long as a realtor. The thing that definitely makes her
stand out, is not the fact that our house sold after the second showing, but rather the fact that I WAS NOT
AT ALL SURPRISED that it was sold after the second person looked at it. This is the second time I have used
her, and the professionalism that she showed is unparalleled.
There were plenty of houses on the market to look at; however, due to the diligence that Marnie gave our
house, it stood above the rest! You will not regret hiring Marnie; you will see from the beginning that there
is no better agent in Fort Collins.
Sincerely,
Doug Shultz
~~~~~
Marnie,
It’s strange now having less contact with you than “normal”. You truly made our selling and buying
experience much smoother for us and I would go so far as to say we wouldn’t have made it through without
you! You are thoughtful and thorough. Thank you for being so affirming, patient and a great advocate for
us on both ends of our sales. I wish the best for you and the Autumn Harvest house, it was well loved.
Thanks for everything and I’m sure we’ll work together in the future!
Danielle & Aaron Carnes
Page 15 of 16
~~~~~
Dear Marnie:
Thank you! You have done a magnificent job for me with a multiplicity of tasks. You helped me move
furniture to improve the salable appearance of my home. You marketed my home expertly and
enthusiastically. You drove me all over Greeley several times until we decided on this place. You exercised
concerned post purchase follow up in a way I most appreciated.
I needed you at a difficult time. Following Barb’s demise I had impetuously listed with another real estate
company. After recognizing my mistake, I cut off that arrangement and interviewed twelve real estate
agents. You sold yourself with detailed explanations, sincerity, and boundless enthusiasm. Along the way
we then had to cope with other agents less capable than you. You did so masterfully, dealing with them
tactfully, while keeping me at bay with my less than diplomatic comments. You handled both my sale and
purchase with the utmost expertise.
Most gratefully,
Tom Courant
Page 16 of 16