WELCOME TO ESCAP BANGKOK IIN NFFO OR RM MA ATTIIO ON NG GU UIID DEE This document is intended for the general guidance and information of new staff members. Some information contained in this document might also appear in the “Conditions of Service”, attached to the offer of appointment. The United Nations Staff Regulations and Rules constitute the authoritative text establishing the rights and obligations of staff members. The information in this document is subject to change at short notice. Latest revision: January 2012 CONTENTS I. THE UNITED NATIONS SYSTEM.........................................................................................................1 A. Worldwide ................................................................................................................... 1 B. ESCAP ........................................................................................................................ 1 II. GENERAL INFORMATION ON THAILAND .....................................................................................3 A. Geography and climate ...................................................................................................... 3 B. History ......................................................................................................................... 4 C. Economy and Society ........................................................................................................ 5 D. Religion ........................................................................................................................ 5 E. Culture ......................................................................................................................... 5 F. Language ...................................................................................................................... 6 G. Thai cuisine ................................................................................................................... 6 H. Miscellaneous ................................................................................................................. 7 III. PRE-ARRIVAL.................................................................................................................................................8 A. B. C. D. E. F. G. H. I. Pre-arrival checklist ............................................................................................................................8 Immigration requirements...................................................................................................................9 Immunization requirements ................................................................................................................9 Medical examination.........................................................................................................................10 Travel arrangements..........................................................................................................................10 Shipment of personal effects and household goods ..........................................................................11 Import of household effects and cars ................................................................................................13 What to bring and not to bring ..........................................................................................................14 Important documents ........................................................................................................................15 IV. SETTLING IN .................................................................................................................................................16 A. Accommodation................................................................................................................................16 B. Education ..........................................................................................................................................17 C. Transport...........................................................................................................................................19 D. Health................................................................................................................................................21 E. Shopping ...........................................................................................................................................21 F. Recreation and entertainment............................................................................................................22 G. Other useful services.........................................................................................................................23 V. OFFICE LIFE...........................................................................................................................................25 A. Your first day......................................................................................................................................25 B. Your first week ...................................................................................................................................26 C. Your first pay......................................................................................................................................27 D. Miscellaneous .....................................................................................................................................27 VI. USEFUL REFERENCES ........................................................................................................................30 i Annexes I Shipping entitlements ..................................................................................................... 31 II Restricted occupations for aliens.................................................................................... 33 III List of temporary accommodation.................................................................................. 34 IV Salaries and Related allowance/benefits......................................................................... 35 V ESCAP Secretariat Structure .......................................................................................... 39 VI Map of Bangkok ............................................................................................................. 40 VII The location and Layout of the buildings within the ESCAP Compound...................... 41 ii I. THE UNITED NATIONS SYSTEM A. Worldwide The United Nations works worldwide through six major organs: • • • • • • General Assembly Secretariat Security Council Economic and Social Council Trusteeship Council International Court of Justice All are based at the United Nations Headquarters in New York, except for the International Court of Justice which is based in The Hague. In addition there are 10 United Nations bodies and about 20 specialized agencies and international organizations, located mostly in the developed world, but with a few headquartered in developing countries. The following organizations have regional or liaison offices in Bangkok: United Nations Children’s Fund (UNICEF), United Nations Development Fund for Women (UNIFEM), United Nations Development Programme (UNDP), United Nations Environment Programme (UNEP), United Nations High Commissioner for Refugees (UNHCR), United Nations Office on Drugs and Crime (UNODC), United Nations Population Fund (UNFPA), Joint United Nations Programme on HIV/AIDS (UNAIDS), International Labour Organization (ILO), Food and Agriculture Organization of the United Nations (FAO), United Nations Educational, Scientific and Cultural Organization (UNESCO), World Health Organization (WHO), World Bank, International Civil Aviation Organization (ICAO), Universal Postal Union (UPU) and International Telecommunication Union (ITU), as well as United Nations Office for Project Services (UNOPS), United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) and United Nations International Strategy for Disaster Reduction (UN ISDR). B. ESCAP The regional arm of the United Nations Secretariat for the Asian and Pacific region is the Economic and Social Commission for Asia and the Pacific (ESCAP). It is located in the United Nations Building, Ratchadamnoen Nok Avenue, Bangkok, Thailand. The functions of ESCAP have been defined by the SecretaryGeneral as follows: (a) Promoting economic and social development through regional and subregional cooperation and integration; (b) Serving as the main economic and social development forum within the United Nations system for the ESCAP region; (c) Formulating and promoting development assistance activities and projects commensurate with the needs and priorities of the region while acting as an executing agency for relevant operational projects; (d) Providing substantive and secretariat services and documentation for the Commission and its subsidiary bodies; (e) Carrying out studies, research and other activities within the terms of reference of the Commission; (f) Providing advisory services to governments at their request; (g) Developing and executing programmes of technical cooperation; (h) Coordinating ESCAP activities with those of the major departments/offices of the United Nations at Headquarters and specialized agencies and intergovernmental organizations. To carry out these functions, the ESCAP secretariat comprises the Office of the Executive Secretary, the Office of Deputy Executive Secretary, the Strategic Communications and Advocacy Section and the following divisions, regional institutions and subregional offices: • • • • • • • • • Administrative Services Division Environment and Development Division Information and Communications and Disaster Risk Reduction Division Macroeconomic Policy and Development Division Programme Management Division Social Development Division Statistics Division Trade and Investment Division Transport Division 1 • • • • • • • • • CAPSA, Bogor, Indonesia UN-APCAEM, Beijing, China APCTT, New Delhi, India APCICT, Incheon, Republic of Korea SIAP, Chiba, Japan Subregional Office for Pacific, Suva, Fiji Subregional Office for East and North-East Asia, Incheon, Republic of Korea Subregional Office for North and Central Asia, Almaty, Kazakhstan Subregional for South and South-West Asia, New Delhi, India Annex V shows ESCAP Secretariat Structure. 2 II. GENERAL INFORMATION ON THAILAND A. Geography and climate Located in South-East Asia, Thailand is bordered by Malaysia and the Gulf of Thailand to the south, Myanmar and the Andaman Sea to the west, Cambodia to the east and the Lao People’s Democratic Republic to the north and north-east. Thailand covers about 513,000 square kilometres, stretching approximately 1,715 kilometres from north to south and 915 kilometres at its widest point from east to west. As of April 2000 it had a population of 60.6 million, one of the most homogeneous in South-East Asia with a sprinkling of ethnic Chinese, Malays, Cambodians, Vietnamese, Burmese, Indians, non-Thai hill tribes and others. In terms of population it is the fourth largest state in South-East Asia. The country can be divided into four natural regions: the mountainous north, where temperatures are cool enough for the cultivation of lychees and strawberries; the north-east, a rolling semi-arid plateau bounded on the north and east by the Mekong River; the isthmus of the south with its hilly rubber plantations, fruit orchards, coves and bays; and the central region, the basin of the Chao Phraya River and a most fertile rice-growing area. This region has become the administrative, political and commercial centre of the country. Bangkok has a tropical monsoonal climate with high humidity, but it is located outside the typhoon belt. Most of the country experiences three seasons, the cool season from November to January, the hot season from February to April and the rainy season from May to October. The average rainfall (mostly in the form of heavy showers in the rainy season) is 142 centimetres and the annual mean temperature is 28 degrees Celsius, ranging from a night minimum of 20 degrees Celsius in the cool season to a maximum day temperature of 38 degrees Celsius in the hot season. With the high humidity the weather can be oppressive, but the widespread use of air-conditioners alleviates the heat and humidity. Bangkok Bangkok, known as Krung Thep (City of Angels) in Thai, has been the capital since 1782. It has grown rapidly in recent years as the percentage of urban residents in Thailand has increased to 40 per cent in 1999 from only 13 per cent in 1970. Bangkok’s official population figures are 6.3 million, making it the predominant urban area in Thailand. Unofficially the total could reach 10 million. Almost all major domestic and foreign companies are located in the capital, as are all government ministries and most of the country’s leading educational and medical facilities, and sporting and cultural activities. Bangkok is the focal point of Thailand’s aviation, railroad and communications networks, as well as the first destination for the majority of tourists who come to occupy its more than 20,000 hotel rooms. Bangkok, with its huge and diverse population, its shopping centres and high-rise office buildings, its many Western-style apartment buildings, and its cosmopolitan sophistication, is truly an international city, but it still retains temple compounds, Chinese shophouses and a vibrant street life. The rapid growth of Bangkok has severely strained its facilities, causing a number of serious problems. The city now has over a million registered motor vehicles and because of the limited road surface, traffic congestion is heavy in downtown areas. Traffic, construction work and industries located in the suburbs all contribute to an increasing pollution problem, with dangerously high levels of suspended particulate matter from diesel and two-stroke vehicle engines. Western influence and the predominance of the young have created a taste for new fashions and new lifestyles, reflected in the growing popularity of tennis and golf, delicatessens and boutiques, music and drama, architecture and interior decoration. Fast foods from the West, such as hamburgers, fried chicken and pizzas, have become popular with young and old alike. Annex VI is a map of Bangkok showing the location of ESCAP. 3 B. History Historically Thailand has been a South-East Asian migratory, cultural and religious crossroads. Indeed there are conflicting opinions as to the origins of the Thai people. It was thought that they originated in north-western Szechuan in China about 4,500 years ago and later migrated to their present homeland. The first recorded mention of the Thai people occurs in the records of the southern Chinese kingdom of Nan Chao which existed in the Yangtze River region in 700 AD. However, the discovery of prehistoric artifacts in Ban Chiang in north-eastern Thailand, including evidence of a bronze metallurgy in 3000 BC, and a rice-growing culture going back to 4000 BC suggest that these people later scattered to various parts of Asia. A third theory suggests the Thais were originally of Austronesian, rather than Mongoloid, stock and migrated northwards from the Malay archipelago. People of Indian origin came to South-East Asia around the third century BC, bringing with them Buddhism and Brahmanism. By the ninth to the eleventh century AD an “Indianized” civilization, called Dvaravati, existed in central and western Thailand. Its people, the Mons, established Theravada Buddhism as the dominant religion, but little else is known of them. By the eleventh to twelfth centuries, Mon dominance was replaced by the Khmer empire to the east. This was a tightly organized society with remarkable capacities for territorial and cultural expansion. From its capital in Angkor, it stretched into the north-east, centre and west of Thailand. The Khmers played a significant role in the evolution of Thai art, architecture and court life. In the thirteenth century as Khmer power was waning, the first uniquely Thai kingdom was founded in northern Thailand at Sukhothai. It was a brief, but brilliant era, during which the third king, Ramkhamhaeng, devised an alphabet for the Thai language, purified the local Buddhism, established diplomatic relations with China and encouraged a flowering of artistic expression in sculpture and architecture. During the latter half of the fourteenth century, poor leadership and the emergence of strong Thai states further south, particularly Ayutthaya, led to the decline of Sukhothai. For over 400 years, Ayutthaya was the dominant power in the Chao Phraya basin. Thai culture flourished and the nation’s political power was greatly extended, spanning parts of present-day Cambodia, the Lao People’s Democratic Republic, Malaysia and Myanmar. To administer this kingdom a hierarchical social system, with the monarchs seen as god-kings, and a complex administrative system, precursor of the present Thai bureaucracy, was evolved. Foreigners arrived in the sixteenth century, international trade flourished and Ayutthaya became one of South-East Asia’s richest emporia, comparing favourably with Paris and London. Unfortunately, Ayutthaya’s relations with its neighbours were not always cordial and in 1767, after a 15-month siege, the Burmese captured Ayutthaya, sacking and burning the city, and destroying most of its artistic treasures and official archives. Yet within a few years of this shattering defeat, a halfChinese general, Phraya Taksin, had not only defeated all his rivals but also the Burmese invaders. He became king and established his capital in Thonburi, strategically situated near the mouth of the Chao Phraya River. However, the strain of fighting the invaders and building a new state took its toll on the king. Following an internal political conflict in 1782 a fellow general, Chao Phraya Chakri, was chosen king. The new king, Rama I, established Bangkok as the capital and founded the Chakri dynasty of which the ruling monarch, King Bhumibol Adulyadej, is the ninth king. The first three kings devoted themselves to nation-building. The following two kings, Rama IV and Rama V, through clever diplomacy and westernizing policies, were able to avoid the colonial fate of Thailand’s neighbours. Rama V abolished slavery and corvee labour, introduced postal and telegraph services, built railways and secular schools and reorganized and modernized government ministries. For these achievements, he is the most loved and honoured of all past Chakri kings. The absolute monarchy continued until 1932, when the global economic depression and the return of Western-educated Thais led to demands for reform. The king (Rama VII) had written a new constitution, but before he could persuade his conservative relatives to accept it, a bloodless revolution took place, establishing a constitutional monarchy on 10 December 1932. Two years later, Rama VII abdicated and the throne passed to his nephew, the young King Ananda Mahidol (Rama VIII) who continued his studies in Switzerland. During the Second World War, the Thai Government allied itself with the Axis powers, but there was a very strong Free Thai movement, which was of great help to the Allies. Consequently, Thailand was spared having to make severe wartime reparations. Rama VIII returned to Thailand after the Second World War, reigning until 1946. He was succeeded by his brother, King Bhumipol, the present monarch. Their Majesties King Bhumibol and Queen Sirikit are very active 4 in promoting numerous national development, agricultural and social welfare projects. They are highly respected and deeply loved by the entire population and thus are a strongly unifying force. C. Economy and Society The Thai economy is dynamic, with exports of goods and services accounting for over 70 per cent of GDP in 2008. Main export commodities include rice, textiles and computer technology. Tourism also contributes significantly to the Thai economy, accounting for about 6 per cent of GDP. Thailand has had a long history of international dealings and trade with other countries that have influenced its economy. Thailand has been fortunate to have a rich supply and diversity of natural resources, as well as large stretches of fertile land and favorable growing conditions. This base of natural resources and cultivatable soil gave Thailand a strong agrarian foundation on which it has built a complex, multifaceted economy, which is now well established in the industrial and high technology sectors. In the 1970s, an industrial sector based on import substitution began to emerge. By the 1980s, the emphasis had changed to export-oriented manufacturing based on labor-intensive products. This enabled Thailand, from the mid-1980s, to embark on a decade of rapid economic growth, averaging close to 10 per cent a year. By the 1990s, the fastest growing export commodities were highertechnology goods, such as computer accessories and motor vehicle parts. The standards of living improved dramatically, an aspiring middle class emerged, and skyscrapers dominated Bangkok’s skyline. As a focal point of the Asian financial crisis of 1997, Thailand was severely hit and a decade long economic boom ended with a sharp GDP decrease of 10 per cent in 1998. The country’s economy recovered, however, and reached annual growth rates of around 5 per cent over the recent decade while considerably reducing poverty. As the world experienced economic crisis in late 2008, GDP contracted in tandem with most countries. However, the Thai economy was more resilient than in 1997 due to regulatory reforms over the past decade and prudent macroeconomic management. The Thai currency is the Baht, which is divided into 100 satang. Coins are issued in 10 Baht, five, two and one Baht, as well as 50 and 25 satang, denominations. Notes are issued in denominations of 1,000, 500, 100, 50 and 20 Baht. The current US dollar to baht exchange rate can be found on the following web sites: www.ethailand.com or http://bangkokpost.com . D. Religion Buddhism is the national religion of Thailand but there is total religious freedom and all major religions can be found in practice. Many of the Thai festivals are linked not only to Buddhist, but also to Brahman rituals. There is absolute freedom of religion – Islam, Christianity, Hinduism and other faiths are practiced and protected by the constitution. Buddhism is the faith of 95 per cent of the population, 4 per cent are Muslims, 0.5 percent are Christians, and the remainder Hindus, Sikhs and other religion. E. Culture The Thai people are traditionally noted for their politeness, tolerance, peaceful way of life and love of freedom. Although Thailand has suffered periodic invasions, and was occupied by Japan in the Second World War, the strong desire for freedom has not been dampened. Bloodless coups and the absence of civil wars are evidence of the strong desire for a peaceful way of life. It is a society of relationships, not one of law. To understand Thai culture, knowledge of Buddhist philosophy is helpful. The Thais have a genius for absorbing outside influences while retaining their own identity. For example, from about 1850 until just after the Second World War there was a steady flow of immigrants from China who established themselves in commerce throughout the country. The Government has successfully encouraged the assimilation of the Chinese people, with the result that second and third generation Tae Jiu, Cantonese and Hokkien regard themselves first and foremost as Thais. There are certain recognizable Thai cultural markers that, if ignored, could make life in the office a little difficult. Well over 90 per cent of the ESCAP General Service staff are Thai nationals. Some of these markers will be familiar to other Asian peoples: 5 1. Face People are accorded their own personal dignity so it is considered very impolite to cause them to lose their dignity through confronting them over a mistake or embarrassing them. Avoiding confrontation, embarrassment or negativity allows people to “save face”. 2. Sanook (fun) Anything worth doing should have an element of fun or it becomes pure drudgery. Of course, this is easier if several people are working together rather than in isolation. This possibly dates back to the days when the whole community would be involved in the rice harvest or in building someone a new house. One of the meanings of the Thai word for “work” is “party”. 3. Relationships/deference Since the time of Ayutthaya, Thai society has been hierarchical in terms of age, social class, wealth and power. Therefore, it is difficult to find two people who are equal in all respects. In order to lubricate this rather rigid system, a set of duties and rights for unequal relationships has been evolved. It is sometimes called the patron-client relationship. The clients respect the patrons (for example, subordinates do not challenge their boss in meetings, preferring to work behind the scenes) and the patrons are obligated to care for or sponsor their clients (for example, the clients can ask for favours involving money and jobs and the patron always has to pay the restaurant bill!). 4. Comportment Thailand is a relatively formal country where looks and behaviour are important and can determine how foreigners are perceived and treated. A neat and clean appearance, discreet relations with the opposite sex, and subtle, quiet modes of expression are respected. Thus, casual leisure wear is not seen in the office and displays of impatience and temper are very much frowned upon. Skimpy beach wear, loud behaviour and an unkempt appearance are offensive to Thai people. 5. Respect for the monarchy and religion It is taboo to speak disrespectfully of the royal family and of Buddhism. Not to stand for the royal anthem or to enter a temple wearing shorts and a singlet is considered very disrespectful. Any derogatory act that can be construed as lèse-majesté is a criminal offence. In addition there are certain social norms, such as the “wai” (the placing together of both hands and raising them to the chest or face) rather than the handshake. Some social taboos are as follows: Do not: • • • • • Touch another person’s head Point with the feet (be careful when sitting with one leg crossed over the other) Wear shoes in the house or in a temple Touch a monk, however inadvertently, if you are a woman Make public displays of affection between the sexes F. Language Thai is the official language of the country, taught in all the schools, with four distinct dialects in the different regions. It is a tonal language with five tones: rising, falling, mid, high and low. This means that one letter may have several different sounds and one sound may be represented by different letters. Mostly monosyllabic, Thai has few tenses, but a great abundance of pronouns that are used to reflect status. The literacy rate is 93.8 per cent. The English transliteration of Thai words may vary considerably, for example, the street on which the United Nations Building stands can be written as: Rajdamnoen, Rajdamnern, Rajadamnern, Rajadamnoen or Ratchadamnoen. G. Thai cuisine Thai cuisine is justifiably world famous. It is a subtle and complex blend of Chinese, Indian, Malay and Polynesian influences. Seasoned with garlic, ginger and chilies, it mixes lime juice, lemon grass, fresh coriander, basil, galanga root, tamarind juice, ground peanuts and coconut milk. Dishes range from pungent curries, spicy salads, barbecued meat and seafood, to mild noodle dishes that can be made spicy by adding different sauces. It surprises in its mix of meat and seafood in the same dish and in the way it is served. There are some very sweet desserts, some deriving from Portuguese dishes, and a great range of tropical fruits. In a Thai meal, all the dishes are put in the centre of the table to be shared, 6 but only one serving at a time is eaten with the rice. Serving spoons are not always provided. Thai food is eaten with a spoon in the right hand and a fork in the left hand. Chopsticks are used for noodle dishes. H. 1. Miscellaneous Local weights and measures The metric system is generally used, although the following Thai weights and measurements are still in common use: (a) Surface measurements - one rai equals 1,600 square metres (one acre = two and a half rai; one hectare = six and a quarter rai); one square wah equals four square metres (1 wah = 2 meters) one niew equals one inch (b) Weights - one keed equals 100 grams 2. Electricity supply: 220 volts and 50 cycles; equipment using 110 volts can only be used in Thailand with a good transformer. 3. Calendar: Although the Western calendar is widely used, the official Thai calendar follows the Buddhist era (BE) that begins with the nirvana of the Lord Buddha 2,548 years ago. The difference between the western and Thai calendar is 543 years. Thus, the conversion formula is to add 543 to the western year to arrive at the Thai year. (For example, 2005 in Western calendar is 2548 in Thai.) 4. DVDs and Videocassettes: The PAL system is used, although television sets, DVD players and VCRs can be bought which are dual-voltage and multi-system. In addition, Thailand falls under region 3 of the DVD standard. This means that the DVD encoded for use in a different region may not play in Thailand unless one has a region free player or a player that allows the region to be selected. Recordable DVDs such as those created on a home computer should be playable in any DVD player. 7 III. PRE-ARRIVAL A. Pre-arrival checklist This is only for guidance. The list is not exhaustive and in some instances will include steps that may not be needed depending on the staff member’s contractual status. (For further information, please contact the Human Resources Management Section at [email protected], or send a fax request to 662-288-1045. ) Tasks • Visas Information/documents required by To be sent to ESCAP • Passport details of staff member and Staff Administration Unit/HRMS eligible family members including household help for whom visas are requested • Location of nearest Thai consulate Contact person Human Resources Assistant • Travel arrangements • Staff member’s intended travel date • Names of eligible family members who will accompany staff member to the duty station • Hotel accommodation if required • Immunization Yellow fever certificate only if coming Medical Service from Africa or South America Medical Officer • Medical examination Full medical report Medical Officer Staff Administration Unit/HRMS Medical Service Human Resources Assistant • Shipping arrangements • Origin/destination of shipment • For staff members entitled to full removal entitlement (please see Annex I), ESCAP must be informed in writing whether full removal or non-removal allowance is requested Staff Administration Unit/HRMS • Important documents/ items that will be submitted upon arrival • Passports for staff member, spouse and dependent children • Marriage certificate • Proof of attendance at school or university including start date of term (for children between the ages of 1821) • Birth certificates of spouse and children, if passports not available • Travel documents 9 used air tickets 9 boarding passes 9 travel-related receipts such as airport fees, travel tax, visa fees, excess baggage, medical examination fee and other approved expenses. • Photographs 9 Six 2”x2” photographs per person for Thai stay permit, ID card and UNLP (staff member only) 9 Two 1”x1” for driving license • Detailed valued inventory and other shipping documents Staff Administration Unit/HRMS Human Resources Assistant Protocol Office and Staff Administration Unit/HRMS Visa Assistant Human Resources Assistant (to be introduced to you on arrival) Protocol Office 8 Human Resources Assistant Shipping Assistant (to be introduced to you on arrival) I. B. Immigration requirements All non-immigrant visas must be obtained from Thai embassies or consulates prior to entering Thailand. If you obtain a tourist visa upon arrival in Bangkok, this visa cannot, under any circumstances, be converted to a non-immigrant visa. Consequently, you have to leave Thailand at your own expense before the tourist visa expires in order to obtain a non-immigrant visa. Staff Member Internationally recruited staff members (new recruits and transferees from other United Nations duty stations) must obtain a valid non-immigrant visa, category “F”. Passport details and the exact location of the Thai embassy/consulate nearest to you must be provided to the Human Resources Management Section upon acceptance of an offer of appointment or official notification of transfer. (Note: Consultants and experts should consult with the ESCAP Human Resources Management Section.) Family members The visa required for family members is also non-immigrant, category “F”. The names and passport details of the accompanying spouse and dependent children for whom entry visas are required, should also be sent to the Human Resources Management Section. To facilitate travel outside Thailand, individual family members should have their own passports. If children are only included on the national passport or the Laissez-Passer of the staff member or on the national passport of the spouse, Thai law requires the children to leave the country at the same time as the parent on whose passport they are included. Procedures for obtaining the visa Upon receipt of the above information, the United Nations will request the issuance of visas to the staff member, his/her spouse, dependent children and household help, if any, through the Thai Ministry of Foreign Affairs. Please note that the visa, which is usually issued soon after the embassy/consulate receives the authorization from the Ministry, must be collected in person from the embassy/consulate. If the embassy/consulate is outside the city of your residence, a courier service may be used to obtain the visa. Following arrival in Thailand, staff members and eligible family members must obtain a stay permit and a re-entry visa. The ESCAP Protocol Office will arrange this and a number of photographs are required. C. Immunization requirements No inoculations or vaccinations are required unless a visitor is coming from countries where yellow fever is prevalent, in which case a yellow fever vaccination is required. The United Nations Medical Service recommends vaccinations against tetanus-diphtheria every ten years and against typhoid, oral or injectable, every three years for staff members and their dependents. A consultation with the Medical Service is advised for inoculations against hepatitis A and B, Japanese encephalitis, oral polio, influenza vaccine and meningococcal meningitis. Vaccines for children and vaccines for pre- and post-exposure to rabies are available in hospitals. For up-to-date information, consult International Travel and Health: Vaccination Requirements and Health Advice published annually by the World Health Organization (see web site: http://www.who.int/ith/en/index.html) 9 D. Medical examination All appointments to the United Nations are subject to satisfactory medical clearance. Please arrange to be examined by physicians at the nearest well-established local hospital preferably one connected with a Medical School and with X-ray facilities, or a designated United Nations Examining Physician in your country (a list will be provided depending on your country of origin) . This must be done as soon as possible, as we cannot complete your appointment and arrange for your travel until we have received a satisfactory report from our Medical Officer. If the physician named is not available, or if no one has been designated, please go to the nearest well-established local hospital preferably one connected with a Medical School and with X-ray facilities. Examining physicians should use the enclosed MS. 2 medical form and ensure that pages 3 and 4 of the form are filled up completely. Candidates also need to complete the first 2 pages of the form. As soon as the examining physicians have the results of the chest X-ray and the necessary laboratory tests, they should forward the full report by registered airmail to the Medical Officer, United Nations Medical Service, UN-ESCAP, United Nations Building, Ratchadamnoen Nok Avenue, Bangkok 10200, Thailand. Please note that no chest X-ray film should be forwarded to the Medical Officer, however, a detailed report from the radiologist has to be submitted and should be sent at the same time as the rest of the report. To expedite the medical clearance, a faxed copy of the full medical examination report may also be sent to (66 2) 288 1044. However, please note that such copy does not replace the original medical examination report. The United Nations will reimburse you for the cost of this pre-placement medical examination, consisting of the required laboratory tests, namely: Urinalysis, Stool exam (if indicated), CBC and ESR, VDRL, Fasting Blood Sugar, Creatinine or B.U.N., Uric Acid, Cholesterol, Triglycerides, Total Bilirubin, AST (Aspartate Aminotransferase), ALT (Alanine Aminotransferase), LDH (Lactate Dehydrogenase), GGT (Gamma-Glutamyl Transferase), and Chest X-ray. Electrocardiogram is required for candidates over 40 years. Pap smear is required for married female candidates. It is expected that the cost of pre-placement medical examinations will be consistent with the prevailing medical fees of the country concerned. The United Nations will not be responsible for fees for medical procedures which are not required by this pre-placement examination and will not on any account be responsible for fees exceeding the equivalent of US$450 for U.S.A. and Japan; US$400 for European Community and US$350 for the rest of the world. You are requested to pay the examining physician, obtain a receipt of the bill and submit the original receipt to us for reimbursement. E. Travel arrangements As soon as the provisional offer of appointment or transfer has been confirmed by the Organization, the travel will be authorized. Necessary arrangements will then be made in consultation with the staff member and the tickets will be issued by the designated travel office. All tickets for transportation involving official travel of staff members and eligible family members shall be purchased by the United Nations in advance of the actual travel, unless the staff member concerned is specifically authorized to purchase the tickets owing to exceptional circumstances. In addition to the cost of tickets, a fixed amount of terminal expenses for such incidental expenditures incurred during travel as taxi fares, bus fares, and the like may be authorized. Air ticket stubs and all other transport receipts incurred during travel must be retained and submitted with a request for reimbursement on a claim form (F.10) which should be submitted through the Administrative Assistant of your section/division after your arrival at the duty station. Route, mode and standard of transportation The route, mode and standard of transportation are established and approved in advance by the United Nations. As a rule, the normal route for travel shall be the most direct and economical route. If the travel is undertaken by the approved direct route and mode under arrangements which are less expensive than the approved entitlement, the United Nations will only pay the actual cost incurred. If a staff member wishes to deviate from the approved route, he/she must inform the Human Resources Management Section and obtain the necessary approval before beginning the travel. Please note that if one travels by an indirect route, the entitlement in terms of time and cost will not exceed that 10 which one would be entitled to if he/she were travelling by the route and mode established by the Organization. Travel of dependants Staff members holding appointments for one year or more are entitled to payment of travel expenses to bring their spouse and dependent children under the age of 18 to the duty station from the place of recruitment or from the place of home leave. If any of the children are between the ages of 18 and 21, proof that they are in full-time attendance at a school or university (or similar educational institution) or that they have been admitted to such an institution from the beginning of the next term must be submitted if the United Nations is to authorize travel as dependants. It is also necessary to indicate when their next school term begins, since the education grant travel, if applicable, will not be paid if the Organization considers the timing unreasonable. As soon as possible, the names and ages of the accompanying spouse and any dependent children must be provided to Human Resources Management Section including the best estimate of the date of departure from the place of recruitment. If the spouse and dependent children are travelling from other than the place of recruitment, this information must be provided to Human Resources Management Section as well. However, it must be noted that the United Nations will not pay for costs beyond the authorized entitlement. When final arrangements have been made for travel to Bangkok, Human Resources Management Section, Administrative Services Division, must be informed of the date and time, flight number and name of carrier and whether arrangements for hotel accommodation in Bangkok are required. Accompanied excess baggage: Under United Nations rules, United Nations travellers shall be entitled to payment of the cost of accompanied excess baggage, in respect of themselves and their eligible family members for one bag in addition to their free baggage allowance or up to 25 kg per traveller. Charges for excess baggage beyond the limits provided for in the above-mentioned shall not be reimbursable. Hence, detailed receipts must be obtained showing the weight or number and size of pieces of the excess baggage and the rate charged for any payments made. The Organization will reimburse up to the amount of the entitlement for the staff member and each of his/her family member eligible to travel at the expense of the Organization, provided the receipts are submitted with the claim. F. Shipment of personal effects and household goods ESCAP Human Resources Management Section will arrange the shipment of personal effects and household goods for staff members, including insurance coverage up to their entitlement as specified in the relevant Staff Rules. (The entitlement will vary according to the length and type of appointment. Please refer to Annex I for details.) Personal effects and household goods include all effects and goods normally required for personal or household use. Animals, boats, automobiles, motorcycles, trailers, other power assisted conveyances and flammable or hazardous materials will not be considered as such effects and goods. Consumable goods, such as food, liquors and wines, should also not be included in the shipment of personal effects, nor should they be sent separately, as it is not possible to clear them through customs. It is also advisable not to include jewellery, currency or coins in shipments. Insurance companies generally charge higher premiums on articles of special or unusual value, as well as on antiques, jewellery, furs, coins and stamp collections, irrespective of their value. In such cases, any cost above the normal premium has to be borne by the staff member. The Thai Government requires that the import of facsimile machines, Buddha images, bicycles and sports equipment can only be done with the prior approval of the government, on a case-by-case basis. Staff on temporary assignments are normally exempt from customs duty on accompanied or unaccompanied baggage, but this privilege is not guaranteed. Therefore, only used personal effects should be included in the baggage. The import of all vegetables, fruits and plants is subject to quarantine control and the import of certain perishables is prohibited. Should a staff member intend to make such imports, advice should be sought from the Human Resources Management Section. Pets may enter as the passenger’s checked baggage, in the cabin or as cargo, but they need a health certificate. Dogs and cats also need a rabies certificate. 11 Permission is required from the Ministry of Foreign Affairs and the Police Department for the import and local purchase of firearms and ammunition. Applications for such permission must have the prior approval of ESCAP Administration. However, as there is no sport shooting of game or wild fowl in Thailand, the import of firearms and ammunition is very strongly discouraged. Flammable and hazardous materials cannot be shipped at the expense of the Organization. Shipping arrangements The United Nations will designate a local moving company for the packing and shipping of personnel effects and household goods. Prior to the arrival of the moving company's estimator, the staff member should determine which goods are to be packed and shipped. It will be his/her responsibility to ensure that the goods are available at the time of pick-up or packing of the shipment. Only one pick-up per shipment is authorized at the United Nations expense. Costs for storage, if any, are the staff member’s personal responsibility and should be paid directly to the moving company before the goods are shipped. Exception: Split shipments Shipment shall normally be made in one consignment. However, unaccompanied shipments for appointments of one year or longer and removal of household effects may be split into not more than two shipments if the cost of the combined weight and volume of the two shipments does not exceed the total entitlement. Split shipments on appointment may be authorized between the following places of departure and destination; (a) one of the shipments must be to the initial duty station and may be from anywhere; (b) the other shipment may be from the place of recruitment to the place of home leave, or to the place where the staff member’s spouse and/or dependent children reside. Requests for split shipment should be made before the staff member’s departure and not later than two months after arrival at the initial duty station. Insurance coverage for shipments ESCAP will arrange on your behalf with the United Nations Headquarters, New York, in-transit insurance coverage not exceeding $16,000 for you, $8,000 for the first family member, and $4,800 for each additional family member for authorized unaccompanied baggage shipments. In order to obtain this coverage you are required to submit shipping documents together with a detailed inventory by airmail to ESCAP giving the replacement value of each article, including containers (trunks, suitcases etc.) in United States dollars. The total dollar value of all items must be shown in order for you to know if you have exceeded your entitlement and are thereby responsible for bearing such excess insurance premium costs. Articles of special or unusual value (such as antiques, jewellery, furs, coins, stamp collections and paintings) are subject to special rates and will be insured at your expense. These items should therefore be listed separately on the inventory. Insurance coverage is arranged by United Nations Headquarters upon receipt of the itemized valued inventory and a written request from you agreeing to pay your share of the premium costs. If the total value of the inventory exceeds the entitlement, you will be charged the extra premium costs since insurance coverage is provided at United Nations expense only up to the amount of the entitlement. If you do not agree to pay the extra insurance premium costs in cases where the valuation of the shipment exceeds your entitlement or where articles subject to special rates are included in a shipment, the shipment will not be covered fully and claims may be challenged by the insurance company and settled on a pro-rated basis. ESCAP will arrange on your behalf with the United Nations Headquarters, New York, in-transit insurance coverage for a removal shipment up to a maximum of US$80,000 for you, or US$130,000 if the shipment includes effects of your spouse or dependent children. This maximum insurance entitlement is reduced by the amount of coverage provided by the United Nations if an advance shipment was made. In order to obtain insurance coverage, you are required to submit a detailed inventory and follow the procedure outlined in the previous paragraph. If you prefer to make your own insurance arrangements, prior approval is required. If such approval has been given, you may receive reimbursement from the United Nations within the limits of your entitlement upon submission of receipted invoices for premium payments together with the detailed valued inventory. The premium reimbursement will not exceed the amount that the United Nations would have paid to obtain insurance coverage taking into account the total valuation of your detailed 12 inventory and the premium rates. In such cases, the United Nations will not render any assistance in the settlement of claims for loss or damage. Customs clearance The ESCAP Human Resources Management Section and the Protocol Office will arrange for unaccompanied shipment to be cleared through diplomatic privilege formalities at the Customs Department in Bangkok upon receipt of the shipping documents and information regarding the scheduled arrival time for the shipment. It is important for the staff member to be in Bangkok and in contact with the Protocol Office before the unaccompanied shipment arrives, as unaccompanied shipments cannot be cleared through Customs until the owner has arrived and completed the necessary forms for this purpose. Two to three weeks should be allowed for clearance of shipments through customs after arrival. It is important that the bill of lading or airway bill, plus an itemized valued inventory of both household and official shipments, be sent to ESCAP in advance as it is not possible to begin clearance procedures without these documents. Unaccompanied shipments and shipping documents including detailed valued inventory should be addressed as follows: Staff Member’s Name c/o UN- ESCAP The United Nations Building Ratchadamnoen Nok Avenue Bangkok 10200 Thailand Storage Storage, insurance, cartage, or warehouse expenses incurred for unaccompanied baggage related to storage will normally be charged to the staff member as these expenses are not normally reimbursed by the United Nations. It is recommended to time the shipment to reach the destination after a residence has been obtained in order to avoid charges for storage and subsequent delivery to residence from storage. G. Import of household effects and cars 1. Free entry privileges Internationally recruited staff with appointments of one year or more are entitled to duty-free privileges for their personal and household effects. These privileges apply to all initial shipments of personal effects, including furniture arriving within six months of the staff member’s arrival in Bangkok. Important information about importing a car Traffic moves on the left side of the road, so a right-hand drive car is necessary. In order to be eligible to purchase a duty-free car, a staff member’s contract with ESCAP should be at least one year. For staff members who wish to import a new car, it is important to order as soon as possible but a prior authorization needs to be obtained from the Ministry of Foreign Affairs of the Royal Thai Government through the ESCAP Protocol Office. Some automobile companies take longer than six months to ship a car. It should also be noted that a car cannot be cleared through Thai customs without the presence of the owner. The current tax structure includes four elements: import tax, excise duty, municipality tax and value added tax. All in all, the overall tax for new cars will range from approximately 213.171 per cent with engines less than 2400 cc to approximately 308.051 per cent for those above 3000 cc. The tax rate for used cars will be lower. 13 Details of the procedures for importing a car can be obtained from the Protocol Office, Administrative Services Division upon arrival. However, for initial guidance, the following should be noted: (a) Staff members in the Professional category and above can buy only one duty free car at a time. The replacement by another duty-free car may be allowed only after at least two years from the registration date of the previous car. (b) In processing the replacement of the car, the staff member will have to initiate a request and obtain approval from the Ministry of Foreign Affairs of the Royal Thai Government to dispose of the current car, which is subject to taxation in accordance with the above structure, after deducting a very marginal depreciation rate, unless: (i) The car is sold to another person who also enjoys such diplomatic privilege (eligible United Nations staff members or officials of diplomatic missions); or (ii) The car has been in Thailand for five years from the date of its arrival at the port. As an alternative to buying a new car, some staff members look for a vehicle being sold by a colleague or another duty-free privileged person (the choice is usually limited) or second-hand cars from abroad. Advertisements of sale of cars and other items are normally placed at the notice board in front of the Cafeteria, located on the 4th floor of the Service Building, and in the ESCAP bulletin board in the Lotus Notes. H. What to bring and not to bring The widespread emulation in Bangkok of the Western style of life ensures that a very wide range of articles is available, although import tariffs on Western goods are high. Very few items are unobtainable, only certain food items that are unique to certain cuisines. Even some of these are available in newer supermarkets or can be purchased through the twice-yearly orders of groceries available to ESCAP staff. Liquor, wine and beer at duty-free prices are also delivered twice a year. 1. What to bring (a) American and European cosmetics are expensive in Thailand so you might wish to bring a three-to-six month supply - cosmetics kept for any longer might not weather the heat and humidity of Bangkok; hair colour is only available in permanent format; (b) If you take a large shoe size or a large width size, you may wish to bring shoes with you or have them made to order in Bangkok; (c) Again, although there is a wide selection of ladies’ clothes available, the larger sizes are limited; however, clothes can be made to order at reasonable prices. Light cotton clothing is needed for outside, but clothing with synthetic fibres can be worn in the air-conditioned office, hotels, shopping malls and restaurants. Short, not long, cocktail dresses are needed for receptions; (d) You may wish to bring items of sports equipment, such as for golf, tennis and squash. They are available locally, but at varying costs; (e) You may also wish to bring some medicine and dietary supplements which can be quite expensive. 2. What not to bring (a) You will only need to bring some woollen or warm clothing for vacations or official trips to colder climates; (b) Do not bring items which cannot stand year-round humidity and dust, such as delicate wallhangings or valuable books unless you are prepared to continuously air-condition and dehumidify the room in which they are placed; (c) Do not bring valuable furniture that could suffer cracking when you return to your own country; (d) A wide range of pharmaceutical products can be bought from the well-stocked pharmacies in Bangkok. However, as previously indicated, some medicine and dietary supplements such as vitamins can be quite expensive. 14 (e) Small electrical and electronics appliances are available in Thailand at reasonable prices. It is cheaper to buy 200v appliances for local use in Thailand than to buy converters to run 100v appliances. I. Important documents The following is a list of the documents that you should bring with you: (a) Personal documents: The United Nations requires certain official documentation from persons newly reporting for duty. A birth certificate or passport is required to confirm your date of birth. If you are married, you must show a copy of your marriage certificate and the birth certificates of your spouse and children, in order to establish your entitlement to dependency allowances and benefits. You will also have to provide evidence of your nationality in the form of a valid passport. (b) Your children’s educational records are useful if you wish to enrol a child in an international school or university in Thailand. In addition, if your children are between the ages of 18 and 21 and are in full-time attendance at a school or university and you wish to claim travel expenses for them, you must have proof (a letter or a receipt) that they are in full-time attendance or have been admitted for the next term. (c) If your spouse has been unable to secure employment before coming to Thailand and wishes to apply for work locally, copies of educational qualifications and work histories are useful. (Please refer also to the section on “Employment for Spouses”.) (d) Air ticket stubs, boarding passes and all other travel-related receipts incurred during travel to the duty station in order to claim reimbursement. (e) A no-claims certificate is useful in obtaining a lower quote for car insurance; international or national driving license. (f) International or national driving license will facilitate in obtaining a local license. 15 IV. SETTLING IN A. Accommodation 1. Temporary accommodation ESCAP Human Resources Management Section can arrange accommodation at hotels that are close to the office and offer special rates. A list of these hotels can be found in Annex III. 2. Permanent accommodation Most expatriates rent a house, townhouse, apartment or a serviced apartment within one to two months of arrival. Following a change in the law, expatriates can now buy a condominium, but not a house or an apartment (the difference between a condominium and an apartment is that in a condominium building, each unit is owned individually whereas all units in an apartment building are owned by one person or group of people). Since the building boom of the early 1990s, there are fewer houses available, but some can still be found in both the centre and the suburbs. However, apartment living is most common. Apartments and condominiums are concentrated in the centre and are usually of a better standard, larger size and have extra facilities such as squash courts, swimming pool, jacuzzi. In addition, there are 24-hour security guards in all blocks of apartments and condominiums. In serviced apartments, laundry and cleaning service, as well as restaurants, are available. According to most expatriates, the standard of accommodation is as good as that of the home country. As Bangkok covers a wide area and suffers from severe traffic congestion, the choice of residence depends on its proximity to the office or school. 3. Type of lease Accommodation is usually rented either fully furnished or partially furnished. For tax purposes, house owners often choose to have two rental agreements, one for the house and one for the furniture. Tenancies are usually for one or two years with a deposit of between one and three months’ rent. It is important that expatriates have the “diplomatic clause” written into their contract so that if they are suddenly reassigned they could break their rental contract on one month’s notice without having to pay for the full rental period. Rentals must be negotiated at the expiration of each lease period. It can be worthwhile to take temporary accommodation before committing to a one-year contract. Houses and apartments usually contain beds, dressing-tables, wardrobes (or built-in closets), dining and sitting room furniture, and the larger appliances such as air-conditioners, refrigerators, cooking stoves and water heaters. Rattan furniture at reasonable prices, if negotiated, can be purchased to supplement the existing furniture or the more expensive teak or rosewood furniture can be bought. Western-style sofas and armchairs are expensive in Bangkok. Smaller kitchen and household appliances, linens, cutlery, china and glassware are not provided but are available on the local market. The United Nations Women’s Club will rent out, for a small fee, a set of cutlery, china, pots and pans for those whose shipment has not yet arrived (you can contact them at: c/o UNDP, P.O. Box 618, Bangkok 10200). 4. Prices Prices are generally higher in the central business area (Sukhumvit and Sathorn Roads, Ploenchit, Rajadamri), but lower across the river to the west and in the eastern and northern suburbs, with the exception of Nichada Park which surrounds the American international school well to the north of Bangkok. Bangrak, Petchburi, Prakanong, Phya Thai, Phaholyothin, Samsen and Dusit are intermediate price areas for accommodation. House rents do not include electricity, gas or water, whereas some apartments do. Monthly rents can vary from 35,000 baht for modest housing to over 100,000 baht for superior accommodation. The average rents for different types of accommodation were collected by ESCAP from three estate agencies in December 2006. In addition, in 1999 ESCAP surveyed rents paid by 57 United Nations staff members who were receiving a rental subsidy and thus paying above the average of other staff members (most staff members pay lower rents than those estimated by the estate agents). The results are given in Annex IV. 16 5. Conditions of accommodation Although houses can feel more spacious than apartments and usually have a reasonably sized garden, they can be more susceptible to burglary and require more maintenance. For this reason, people usually employ two domestic staff so that someone is always on the premises. Check for the following: (a) (b) (c) (d) (e) (f) (g) (h) (i) (j) (k) (l) (m) (n) How far is the home from the office, school and expressway access? Is the water supply adequate? Turn on the taps. Are there obvious electrical hazards? Check the electric points. Check that electrical and gas appliances work. Do balconies have a sturdy, high railing? Do the telephones work? Does the road and the compound flood in the rainy season? Is the road one way? Is the home screened against mosquitoes and flies? Are the surroundings reasonably clean? Is the property adequately fenced against stray dogs and burglars? Ask that gas hot water heaters be exchanged for electrical ones. Visit at least twice to check the noise, traffic congestion and pollution at different times of the day. Ask for improvements if necessary, such as furniture, lamps, fans, repainting. Are there any recreation facilities nearby? 6. Finding accommodation It is preferable to go to an established agency. Recently there have been a number of unqualified people setting up as estate agents. The estate agency fee is paid by the property owner. It is also useful to check the notice board on the fourth floor of the Service Building (near the cafeteria) and the bulletin board, Personal Ads, on Lotus Notes which will be installed on your office computer. One can also walk into the rental office in apartment buildings (not applicable to condominiums) to look at available apartments and negotiate directly with the building management. The followings are websites of real estate agencies that may be useful to you: http://www.bangkokhomequality.com http://www.housecondobangkok.com http://www.propertytosearch.com http://www.condobangkok.com http://www.bkkcitismart.com http://www.bangkok-homes.com http://www.centrepoint.com http://www.thaiapartment.com http://www.accomasia.co.th You can also find real estate agencies advertise in the Bangkok (http://www.bangkokpost.com) and the Nation (http://www.nationmultimedia.com) newspapers. Post B. Education 1. Playgroups There are playgroups in Bangkok, but they are not institutionalized. A mother with young children will set up an informal group, which will be disbanded when the children enrol in school. It is best to ask around once you arrive. Pregnant women and parents of young children can obtain advice and support from Bambi, a non-profit organization (http://www.bambiweb.org/). 2. International kindergartens There are several English-speaking kindergartens scattered around Bangkok. Ones that have been favoured by staff members in the past include Magic Years Preschool in Chaeng Watana (telephone 02 584 6047), the Early Learning Centre in Sukhumvit (telephone 02 381 2919) and the Noddy Play Group in Soi Kaeng Chuan, off Linchi Road (telephone 02 286 6022). Most of the international schools also have kindergarten sections, but the fees are on a par with their primary and secondary departments. 17 3. International schools Seventy-five international schools are registered with the International Schools Association of Thailand in addition to national schools, such as the Indonesian School at the Indonesian Embassy, the Lycée Français de Bangkok, the Swiss-German section of Ruam Rudee International School, and the Thai-Japanese Association School. Details of the international schools can be found on the International Schools Association’s web site: http://www.isat.or.th. English is the medium of instruction in the international schools, with different language classes being offered in different schools. As many of these international schools are new, they do not have a long track record, except by association, for example, Harrow International School which is allied to Harrow School, England and Shrewsbury International School, which is allied with Shrewsbury School in England. Indeed many of the international schools were founded in the 1990s as a result of a government regulation in 1991 that allowed the establishment of new international schools. Consequently parents have a wide choice, but at the same time they need to carefully check the reality behind the glossy brochures. A possible checklist could include the following: (a) Curriculum: Is it American, British, international, Thai? Are teaching methods traditional or child-centered? How much homework is given? (b) Accreditation: All international schools have to be accredited by the Thai Ministry of Education. American schools overseas should be accredited by one of four national accredited agencies, such as the Western Association of Schools and Colleges or the Middle States Association of Schools and Colleges, so that credits and certificates can be transferred if children return to the United States. International schools can be accredited by the European Council of International Schools. Schools following the British or Australian system do not always apply for accreditation if they offer internationally recognized examinations, such as the International Baccalaureate or the International General Certificate of Education (IGCE). (c) Faculty: Do the teachers have professional qualifications and certification? experience do they have and where? How much (d) Location: The three older schools moved out from the city centre over 10 years ago in order to custom-build their classrooms and expand their sporting facilities. Most of the new schools were also built in the suburbs. Consequently, some parents choose to find accommodation near the school of their choice so that their children do not have to spend hours commuting. However, some staff members who have located near their children’s school find that all their children’s friends live in central Bangkok. All the schools provide school buses, at a cost, but parents need to check how the bus service is run, including the condition and size of the buses, the routes, the drivers’ qualifications, the monitors who supervise the children and the provision of seatbelts. (e) Language: If English is the medium of instruction, check how many native English speakers there are in a class. (f) Nationality: Is there a good mix of nationalities or does one predominate? (g) Parent participation: Some schools welcome the close involvement of parents, while others operate on more hierarchical systems that are not democratic. Is there a parents’ association? Are parents welcome in the classroom? Do parents elect a governing body? (h) Special needs: There is only one school in Thailand that caters to children with special educational needs. The St. Andrews International School in Thailand established the first Special Educational Needs Centre at its school on Sukhumvit 71 Road. Most international schools offer English as a Foreign Language classes, but the cost and methods of delivery vary widely, from immediate immersion into the regular class to total withdrawal until some degree of proficiency is acquired. Currently, the children of staff members attend the following schools: − − − − − Bangkok Patana School Harrow International School International School of Bangkok New International School of Thailand Ruam Rudee International School 18 − − − Shrewsbury International School Thai-Japanese Association School Lycee Français International de Bangkok For further information on how to select an international school, look at International Schools in Thailand by Jennifer Sharples and Colin De’Ath, and the education section in the Bangkok Guide by the Australian and New Zealand Women’s Group. 4. Universities Universities in Thailand offer bachelor’s, master’s and doctoral degrees, but the majority are in the Thai language. A listing of public and private universities and institutions can be found on the web site: http://www.internationaleducationmedia.com/thailand/universities.htm. The Asian Institute of Technology is an English medium institution, offering advanced education in engineering, science, planning and management (http://www.ait.ac.th/). Assumption University of Thailand offers bachelor’s as well as master’s and doctoral degrees in English (http://www.au.edu/). Other universities have international programmes offering English language degrees, such as the Sasin Graduate Institute of Chulalongkorn University (http://www.chula.ac.th), Thammasat University (http://interaffairs.tu.ac.th/), Webster University Thailand (http://www.webster.edu/thailand) and SchillerStamford International College (http://www.stamford.edu). C. Transport 1. Air travel The most convenient means of travelling to Thailand is by air. International carriers serve Bangkok direct from Asia, Australia, Europe and the United States. The Suvarnabhumi Airport is about 30 kilometres from the centre of Bangkok. There are plenty of limousines and taxis carrying passengers into the city centre, but newcomers should only use designated taxi stands, limousine counters or hotel shuttle buses. There have been occasional robberies and violence when passengers have engaged unlicensed taxis. Transportation from the airport to downtown areas can be as follows: Type Airport Limousines Expenses Charter rate Contact point Limousine Counter, Level 2, Baggage Hall and Arrival Hall Metered Public Taxis Metered taxi fare plus 50 baht airport surcharge (toll way fees are additional) Taxi Stand, Level 2 (Arrivals), in front of Entrances 3, 4, 7 and 8. Airport Express Buses 150 Baht per person per trip, operates from 5.00 am to midnight Airport Express Counter, Level 1, near Entrance 8. Express Line 150 Baht per person Basement Level Route AE1 Suvarnabhumi – Silom (by expressway) Route AE2 Suvarnabhumi – Khao San Road (by expressway) Route AE3 Suvarnabhumi – Sukhumvit – Wireless Road Route AE4 Suvarnabhumi – Hua Lampong Railway Station (by expressway) Airport Rail Link 19 2. Roads The road system in Bangkok has been much improved in recent years with the construction of elevated highways, but the average Bangkok commuter still spends more than two hours in traffic daily. Traffic drives on the left and most of the traffic signs are in English as well as Thai. In spite of the daily traffic jams, nearly all foreigners use a car, not only because there is no adequate mass transportation system, but also because of the convenience of door-to-door transportation in an air-conditioned, quiet environment. A Thai driving licence is required, but the office can arrange this if a valid and current national driving licence is held by the staff member, without the need for a practical driving test. Under United Nations Staff Rules and according to Thai law third-party risk insurance is compulsory, but it is recommended that full comprehensive cover be taken out through one of the local car insurance companies. The agents of these companies come to the United Nations Building. Due to current rising world oil price, the cost of unleaded petrol (October 2009) fluctuates around 27.00 – 32.00 baht a litre. An extensive network (40,000 kilometres) of good highways exists throughout the country. Care needs to be taken when driving in Thailand. Truck drivers work on a commission basis so they frequently take amphetamines to stay awake and reach their destinations in the shortest possible time. This leads to very dangerous driving. Thai law stipulates that motorcyclists wear safety helmets. Staff members with teenage children should insist that their children wear safety helmets when renting motor cycles at beach resorts, as fatal accidents have occurred, or when riding pillion on a motorcycle taxi in Bangkok. Pedestrians should be aware that they have very few rights in Thailand. Motorists will not stop for people on a pedestrian crossing. 3. Bus transportation Travel by bus, although very cheap, is not easy for foreigners as buses are over-crowded, unpredictable and routes are difficult to understand. However, there is a detailed bus map, the Bangkok Bus Map published by the Bangkok Guide Company, which is invaluable for getting around the capital. There are air-conditioned as well as non air-conditioned buses. 4. Taxis Metered taxis are plentiful in Bangkok and are distinguishable by their yellow number plates and roof-mounted taximeter signs. They are not expensive. Until newcomers have learned some rudiments of the language, it is helpful to have one’s destination written down in Thai. There is also the noisy, inexpensive three-wheeler “tuk tuk”, not recommended for long journeys. These are not metered and it is important to negotiate the fare in advance and usually in the Thai language. There are motorcycle taxis that mostly operate in the small side streets and inexpensive canal and river taxis. Care should be taken when getting on and off the canal taxis. 5. Railways Bangkok’s BTS “skytrain” and MRT “subway” are quick, efficient and air-conditioned means of travel, high above or way below the traffic. They are useful for the centre of the city, but the network has yet to be extended to suburban areas nor is there a station near the United Nations building. Passengers can conveniently connect from the skytrain to the underground or vice versa at interchange stations, separate fares and fare cards are required, since the two operations are run by separate organizations. A railway system connects the major regions of the country and is linked to the railway system in Malaysia. Although slow, there are air-conditioned carriages and it is certainly safer than travelling by bus. 6. Boats River boats can be the quickest way around Bangkok and are also very cheap. For example, a trip from the Grand Palace to the Silom district could take over an hour by taxi whereas a boat ride will only take 15 or 20 minutes. The fares vary slight according to the destination but currently cost only between 15 and 30 baht. The river boats go up and down the Chao Phraya river, and there are around 20 main stops. They are usually coloured white with a red stripe. Boats come every 20 minutes, starting at 5.30 in the morning with the last boat leaving each end at 6 in the evening. 20 D. Health Despite modernization, Thailand still has a fair share of tropical diseases, and in addition lifestyle illnesses and modern pandemics are taking their toll. Some common health risks include: • • • • • • • • • • • • Accidents, particularly traffic, machine and building Gastro-intestinal conditions: diarrhoea from infected water, ice cubes or food and parasite infestation Mosquito-borne diseases: dengue fever, Japanese encephalitis, malaria outside Bangkok Skin infections, rashes, yeast infections Respiratory problems caused by pollution or air-conditioning, such as asthma Rabies from animal bites (there is a large stray dog population in Bangkok) Snake bites, jellyfish stings, sea urchin poisoning, insect bites Worm infestations Over-exposure to the sun and heat cramps/exhaustion/stroke Hepatitis, A, B and non-A, non-B Sexually transmitted diseases and HIV/AIDS Avian influenza Precautions In addition to having the recommended vaccinations, follow high standard of hygiene rules regarding eating, drinking and hand washing: (a) Do not drink water from a tap, only boiled or bottled water (preferably bottles that can be recycled). If in doubt request Chinese tea or a soft drink, avoid ice cubes and crushed ice. Make sure you drink enough, some experts recommend at least one litre a day; (b) Fish, seafood, meats (especially chicken and pork) and egg should be well cooked; (c) Fresh vegetables and fruit should be washed thoroughly or peeled where possible to avoid contamination and insecticides; (d) Avoid unnecessary contact with live fowl by staying away from markets where live chickens and ducks are sold; (e) Search and destroy breeding grounds for mosquitoes, such as water urns, old tires, discarded cans; ensure that living quarters are screened, apply mosquito repellant if outside at night; (f) Take frequent showers and wear proper shoes in the garden; (g) Use suntan lotions and wear good sunglasses that filter out ultraviolet radiation; (h) Do not approach or pet stray dogs; (i) Use latex condoms with new partners, double-check that dentists and other medical personnel use properly sterilized equipment; (j) Drive defensively, be particularly careful with motorcycles, wear a seatbelt and do not drink and drive; (k) Troublemakers occasionally frequent certain cocktail lounges, pubs and bars. Brawls occur and guns can be drawn. Care in what you eat and drink is the most important health rule. The United Nations Medical Service is happy to provide any further information. United Nations staff members are strongly advised to enrol in one of the following medical plans: Van Breda for international coverage or Blue Cross, Aetna, GHI Dental for coverage in the United States. E. Shopping All large hotels and many of the larger shops and restaurants accept major credit cards. Fixed prices are the norm in department stores, which are open seven days a week. Clothing is readily available, ranging from the inexpensive to very expensive designer imports. Tailoring costs are very reasonable. At most other places bargaining is expected; the original price can be lowered by 10 to 40 per cent, depending on your negotiating skills and the vendor’s perception of your familiarity with Thailand. The Weekend Market at Chatujak is a cornucopia of inexpensive items, ranging from clothes, antiques, food, tapes, handicrafts, furniture, plants, to pets. Other street markets, such as Sampeng Lane, Khao San Road, Bobae Market and Towers, are well worth a visit. 21 The consumer movement is in its infancy in Thailand, so when making purchases the buyer should operate under the Buyer Beware policy. Refunds are rare. In addition, foreigners should be aware of the many gem scams that abound in Bangkok. Do not go with any personable individual you may meet in the street to a jewellery shop, whatever blandishments they may offer. First, the blandishments are a confidence trick; second, the individual is on a sales commission; and third, the goods you might buy are probably fake. Food A wide variety of foodstuffs are sold in fresh markets and supermarkets in central Bangkok, while in the suburbs the choice can be more limited. Supermarkets, such Villa Supermarkets, Emporium Department Store Supermarket, Foodland and Tops Supermarket, cater for expatriates and are stocked with goods from Australia, Europe and the United States. Dairy products, baby food and tinned products are only sold in the supermarkets. Beef, pork and poultry are readily available. Imported beef and lamb are available in certain supermarkets and the prices may be quite high. Compared with other countries, there is excellent fish and seafood and a great variety of fruit such as mango, mangosteen, rambutan, papaya, pineapple and lychee. Many types of European vegetables are grown locally. Fruits and vegetables should be carefully washed and peeled before consuming since pesticide residues and other contaminants are common. Imported brands of liquor and wines are available, but at a high price. The duty-free shipments available to internationally-recruited staff members every six months offer better value. Local beer is good, as is the local rice whisky. F. Recreation and entertainment There are many restaurants and hotels in Bangkok offering Thai, Chinese and Western gourmet food in surroundings varying from luxurious to spartan. Tasty snacks are available from street vendors, but caution needs to be exercised because of poor hygiene standards. There is a wide range of prices and restaurants specializing in Italian, French, German, Japanese, Indian, Korean, Indonesian, Vietnamese, Middle Eastern and Mexican cooking. There is a very varied night life catering to all possible tastes. Tipping was not the usual practice in Thailand, but small tips are becoming more common, for example, in restaurant car parks (10-20 baht), beauty salons (20-100 baht), and taxis (round up to the nearest 10 baht). Most hotels and restaurants add a 10 per cent service charge, and a 7 per cent value added tax, adding anything else is optional. There are only a few public parks in the centre of the city and these are crowded at weekends with joggers, footballers, strollers and others in search of physical fitness. However, there is an increasing number of physical fitness centres and gyms, many hotels offering discounts on gym subscriptions. Local tennis courts and coaches are available at reasonable cost. In addition to the six local Thai television channels, there is a company (True Vision) offering satellite services, which include BBC World, CNN, HBO, Star Movies, Hallmark, Animal Planet, Discovery, MTV, Star Sports, NHK and TV5. VCDs and DVDs are easily bought and a wide range of videos and DVDs can be rented. There are a number of daily newspapers in Thai, Chinese and English. Entertainment consumer durables, including computers, are readily available. Bangkok has its own symphony orchestra and various theatre groups that give regular performances. For music lovers there is the Bangkok Music Society and for theatre lovers there is the Bangkok Community Theatre. The Alliance Française, the British Council, the Japan Foundation and the Thai-German Cultural Foundation (known as the Goethe Institut) offer films, concerts and other activities. There are visiting orchestras and ballet companies that give performances. Occasionally various internationally famous rock bands/pop groups also visit Bangkok. Mainly American movies are available at cinemas at reasonable prices. A listing of all cultural events, including art exhibitions, is http://www.thaimyway.com, given in the following web sites: http://www.culture.go.th/culture_en/index.php . The AUA Library, the British Council and the Neilson Hays Library provide library services. Several amusement parks are located on Bangkok’s outskirts, complete with roller coasters, fun rides, shooting galleries and ice cream stalls to keep young visitors cheerfully occupied. There is a zoo in the centre of Bangkok. Outside Bangkok, there are many physical sports and activities to be enjoyed. At the seaside, there is paragliding, diving, snorkelling, windsurfing and sea canoeing. The north offers trekking and 22 river excursions, among other diversions. All are reasonably priced. The Siam Society (http://www.siam-society.org) organizes many interesting trips in Thailand and other regional countries. There are many cultural attractions in Thailand: palaces, museums, temples, monuments. Information can be found on the web site of the Tourism Authority of Thailand (http://www.tat.or.th). However, tourists should use caution in all border areas as owing to the operations of pirates, bandits and drug traffickers, armed confrontations, kidnapping and murders have occasionally taken place. G. Other useful services 1. Banks There are foreign banks in Bangkok, including the Bank of America, Bank of Tokyo, CitiBank, Standard Chartered Bank, Hong Kong and Shanghai Banking Corporation, and many local banks such as Bangkok Bank, Siam Commercial Bank and the Kasikorn Bank. But most of these banks are difficult to get to during office hours. The Siam Commercial Bank has a branch in the United Nations Building, on the first floor of the Service Building. Banking hours are from 0830 to 1530, Monday to Friday. Remittance facilities are provided by the bank subject to exchange control regulations. United Nations staff may maintain offshore deposit dollar accounts. Staff members may bring into Thailand unrestricted amounts of foreign currency, such as traveller’s cheques, drafts, letters of credit or other banking instruments that may be exchanged for Thai currency at the prevailing exchange rates. It may be necessary to declare the amount of foreign currency on arrival to customs at Bangkok International Airport. 2. Hospitals There is a Medical Centre on the fourth floor of the Service Building with a full-time medical doctor and a registered nurse in attendance. They not only provide immediate medical help, but can prescribe repeat medications and advise on specialists in Bangkok hospitals. There are several excellent private and public hospitals in Bangkok, some with doctors trained in the United States and the United Kingdom and therefore English-speaking. Most of the hospitals have dental units, eye clinics as well as the usual Ear, Nose and Throat departments. Names of hospitals where the United Nations Medical Service usually refer patients to are: Bumrungrad, Bangkok, BNH, Mission (Bangkok Adventist), Phya Thai, Samitivej and Vichaiyut. There are some private medical care centres providing qualified nannies, but most of them do not speak English. 3. Postal services Postal services are comprehensive, but occasionally unreliable and vulnerable to theft. Airmail from Europe takes three to seven days, surface mail six to ten weeks. Airmail from North America takes five to ten days, surface mail seven to ten weeks. Parcel post is available to nearly all countries. All incoming packages are subject to customs inspection so it is important to register articles of value. This is also advisable to avoid theft. There is a Thai post office in the United Nations Building, which is open from 0800 to 1600 hours. Overseas telephone calls and fax transmissions can be made at the post office at government-regulated charge rates. For official purposes only, there are United Nations pouch services twice weekly to New York and weekly to Geneva, Rome and Vienna and some countries in the region. There is a home mail delivery service in Bangkok, but it is recommended that the office address be used for personal mail. 4. Communications Thailand has an international telephone service through satellites, with excellent connections worldwide. However, the Bangkok telephone network is overloaded and misconnections are common, hence the phenomenal increase in mobile phones. Long-distance and overseas calls are relatively expensive. Internet-based phone services and phone cards are becoming increasingly popular although the quality varies. 23 5. Domestic services Domestic help is still available and common in Bangkok. Houses and most apartments have servants’ quarters. Household help can be found through reputable agencies, or through recommendations from colleagues. Standards of English (and other languages), competence and honesty vary considerably, so it is important to check references, to ask for copies of ID cards, to pay for a medical examination and to have a month’s trial period. Wages for full-time positions range from Baht 10,000 to 20,000 with accommodation and three meals. For part-time positions, the rates range from Baht 500 to Baht 1,000 for four hours. Internationally recruited staff may be entitled to sponsor one household help from his/her home country depending on the family situation. For further information, please contact the Human Resources Management Section and Protocol Office at the following email address: [email protected] or at fax no. 662-288-1045. 6. Religious services The main places of worship are: Catholic: Assumption Cathedral, 23 Oriental Lane, Charoen Krung Road Holy Redeemer Church, 123/19 Soi Ruam Rudee, Ploenchit Road Muslim: Haroon Mosque, Charoen Krung Road (near the General Post Office) Darool Aman Mosque, Petchburi Road (near Rajthewi Circle) Masjid Jamiul Khoyriya, Banthadathong Road Rajathewee District (nearest to ESCAP) Jewish: Jewish Association of Thailand, 121/3 Soi 22, Sukhumvit Road Episcopalian/Anglican: Christ Church, 11 Convent Road Protestant: Calvary Baptist Church, 88 Soi 2, Sukhumvit Road International Church, Soi 19, Sukhumvit Road Seventh Day Adventist: Bangkok Ekamai Church, 57 Soi Charoenchai, Ekamai Rd. Bangkok Chinese Church: 1325 Rama IV Road 24 V. OFFICE LIFE A. Your first day We have included the following checklist to guide you through your first day. The list is not exhaustive and in some instances will include steps you may not have to take depending on your contractual status. Office 1. Human Resources Management Section, Staff Administration Unit Secretariat Building, 14th Floor, Block A Task • • • • • • • • 2. Protocol Office Secretariat Building, 14th Floor, Block A 3. Security and Safety Section Secretariat Building, 1st Floor, Block B 3. Information Management , Communications & Technology Section Services Building, 2nd Floor, 4. Financial Services Section Secretariat Building, 14thFloor, Block B Contact Human Resources Check-in Induction List Assistant Complete of induction papers Payment of assignment grant Participation in the Health and Life Insurance Plans Submission of F.10 claim for reimbursement of travel expenses and other related expenses Request for certificate of employment for banks purposes Receive briefing on various matters from different offices in Administrative Services Division Receive briefing on allowances and benefits of staff members • Receive briefing with Protocol Office on diplomatic privileges and immunities and visa requirements • Complete stay permit and re-entry visa form (two 2”x2” photographs required) Extension 1973 Visa Assistant 1227 Security Officer 1196 • Receiving briefing on and register for computer facilities at ESCAP Information Management, Communications & Technology Section 2490 • Salary distribution • Payroll instruction Accounting Assistant 1263 Note: Driving license (two 1”x1” photographs required) and Thai government ID card (two 2”x2” photographs required) may be requested after obtaining stay permit and re-entry visa approximately one month after arrival • Provide address • Get grounds pass Important: It is advisable that a local currency and/or a foreign currency accounts be opened on the day of arrival before meeting staff of the Financial Services Section as banking information is required on the salary distribution form. Staff member’s passport, which will be required for opening bank accounts, may not be available for approximately a month after the request for stay permit and re-entry visa is submitted for processing with the Thai Immigration authorities. 25 B. Your first week In your first week during lunch breaks or at convenient times you may wish to familiarize yourself with the following: 1. Catering services (a) (d) (e) Cafeteria, level 1 Conference Centre, serving Western, vegetarian and Thai food lunch : 1130 – 1400 Canteen, Ground Floor, Service Building, 0630 – 1400, serving only Thai food Snack bar, level 1, Conference Centre, serving sandwiches, pastries, tea/coffee and soft drinks 0630 – 1600 Coffee Lounge, Ground Floor, Conference Centre, 0630 - 1600 Coffee ladies, Second, Seventh, Ninth Floor, Secretariat Building 2. Garage facilities (b) (c) Garage parking is provided for staff members once you have registered the vehicle and obtained a decal from the Security and Safety Section. You will need the following forms: a) b) c) d) e) A photocopy of the vehicle registration A photocopy of the staff member’s driving license A photocopy of insurance coverage (compulsory) A photocopy of comprehensive or third party insurance (optional) If a driver is to be employed by the staff member, the driver must obtain an ID card from the Security and Safety Section. A photocopy of the staff member’s ID card will be required. If these documents are not available to you, the Security and Safety Section may issue a temporary decal, valid for one month. There is underground parking for staff members at the following costs: a) First-come first-served: b) Reserve Parking *: Baht 100 / month Baht 350 / month * Staff members interested in applying for a reserve parking space must submit a written request to the Security and Safety Section. If no reserve spaces are available at time of application, the staff member’s name will be placed on waiting list. 3. Library services The UNESCAP Library is located on the first floor of the Service Building. It is open from 07:30 until 16:30 each working day. ESCAP staff members are invited to use library resources and services by visiting the Library, or via the Library's iSeek (http://iseek.un.org/m210.asp?dept=972) or Internet page (www.unescap.org/library). The UNESCAP Library is a specialized collection of United Nations and ESCAP official documents and publications, as well as books, journals and audio visual materials related to economic and social development in Asia and the Pacific. The Library also provides access to a comprehensive collection of electronic resources, including commercial databases and full-text electronic journals and books in a wide variety of subject areas. Staff members of the UN are invited to arrange appointments for comprehensive briefings on the library resources and services by calling ext. 1360 or by e-mail: [email protected]. 4. Medical services First aid and inoculations are available at the UN ESCAP Medical Service on the fourth floor of the Service Building. The Service is staffed with a full-time medical doctor and a registered nurse. 26 Official travel outside Thailand will require up-to-date health certificates. Inoculations and certificates are provided by the Medical Service. Hours are from 0730 to 1545 with a 45-minute lunch break from 1200 to 1245. Staff is encouraged to make an appointment prior to seeking medical consultations for non-urgent cases by email: [email protected] or calling (02) 288 1761/1352. 5. Travel agency There is a travel agent located on the first floor of the Service Building. It arranges official and personal travel. 6. Mutual Assistance Fund The Mutual Assistance Fund provides facilities for savings and loans to its members. The loan rate (June 2009) for members, after buying a 1,000 baht share, is approximately 3.5 per cent. For further information, contact the MAF office on the fourth floor of the Service Building. 7. Bulletin Boards Bulletin Boards are located throughout the Secretariat and Service Buildings. They include details of events to be held by ESCAP, a listing of internal and external employment opportunities and goods or vehicles for sale by staff members. You can access the electronic bulletin boards through the email program, which will be installed on your office computer. These are very useful as they include guidelines on preparing documents, guidelines on personnel matters and all manner of material from New York. A visit to the Strategic Communications and Advocacy Section (SCAS) on the ground floor of the secretariat lobby is also useful. C. Your first pay Salaries are paid monthly on the day before the last working day of the month. Gross base salary will be subject to United Nations staff assessment, equivalent to an income tax, and withheld at source. Salaries can be paid in two currencies. Salary may be deposited into up to three bank accounts, i.e. a Thai baht account at the Siam Commercial Bank, plus a US dollar account at the Siam Commercial Bank, plus a US dollar account at any bank. Many staff members find it convenient to have a certain proportion of the salary paid in baht so that local expenses can be paid without exchanging foreign currency. Other staff members have all their salary paid in dollars and use the ATM machines to withdraw Thai baht. ATM cards that are CIRRUS compatible can be used with CIRRUS machines, which often provide satisfactory exchange rates. However, many ATM machines are not compatible. The necessary instructions on how the salary should be paid need to be given to Financial Services Section. For information on salaries and related allowances/benefits, please refer to Annex IV. D. Miscellaneous 1. Working hours There is a five-day work week, Monday to Friday, with staggered working hours. Staff members may request to start work between 0645 and 0900 hours and may leave between 1500 and 1715 hours, bearing in mind that the core hours are from 0900 to 1500, and provided that the total working hours per day equal seven hours and a half, excluding the 45-minute lunch break. 2. Number of staff Currently there are 611 staff members working for ESCAP, of which 544 work in Bangkok (as of 28 November 2011). 3. Office temperature The office is air-conditioned and the temperature is maintained at 21 to 25.5 degrees Celsius (70 to 78 degrees Fahrenheit), occasionally warranting the use of a jacket or sweater. During meetings in the Conference Centre a jacket is usually worn. 27 4. Telephone For internal connections, simply dial the number of the extension you require. If you wish to speak to the operator, dial “0”. For an outside line, dial “9”, and wait for the dial tone; then dial the number required. 5. Staff Association All staff members of ESCAP and its associated offices, including personnel employed on a nonreimbursable loan basis, are ipso facto members of the Association. However, only subscribing members are eligible to vote in elections or stand for election. The Staff Association elects on biennial basis the Staff Council, consisting of 10 members, to organize and coordinate various activities of the Association including various sporting and cultural activities. Currently, the Staff Council has established 11 Committees to assist the Council in these staff-related activities. Major activities of the Staff Association are reported on its site in ESCAP’s bulletin board and on its Webpage of ESCAP internal intranet: P:\Intranet\Staff Council\Welcome.html. The Staff Association office is located in the ground floor of the Secretariat Building, Block B. 6. Language classes Staff members can enrol in Arabic, Chinese, English, French, Russian and Spanish language classes (beginner, intermediate and advanced), depending on demand. Details can be obtained from the Organizational Development and Staffing Unit, Human Resources Management Section, located on the 14th floor of the Secretariat Building. If enough students show interest, Thai classes can also be arranged on a paying basis. 7. United Nations group life insurance plan Staff members are eligible to join if they have a letter of appointment for six months or more. Details are available in the document ST/IC/2002/63 and ST/IC/2002/63 Amend.1 on the electronic bulletin board. 8. Dress code There is no written dress code, but men do wear suits for meetings and usually a shirt and tie in the office. Thai ladies dress very well, elegant and coordinated, and this does have an effect on other women in the office. Casual clothes are not worn in the office. 9. Security and Safety Section The Security and Safety Section responds to calls for assistance from staff members on a 24hour basis. Staff may call the Security Control Room emergency line on 0-2288-1102 or 0-2288-1100 at any time during day or night and a United Nations Security Officer will be assigned to provide assistance as required. Staff are advised to report all incidents of a security related in nature, such as petty crime, house break-in, street robberies, to the Security Control Room for assistance and advice. Upon arrival, staff members are to ensure they make arrangements with the Security Plan Officer, on 0-2288-2454 for an in-depth security briefing. The briefing will cover the following: 1. 2. 3. 4. 5. 6. 7. 8. 10. ESCAP Building Facilities Access Control procedures Security Awareness Security Plan Security Clearance Building Fire Drill procedures Reporting of Incidents Security Tips United Nations Women’s Club For wives of staff members, there is a United Nations Women’s Club, which organizes various activities. It can be reached at the following address: c/o UNDP, P.O. Box 618, Bangkok 10200. 28 11. United Nations Local Expatriate Spouse Association (UN LESA) UN LESA in Bangkok is an organization of United Nations spouses and partners assisting newly arrived families to Thailand. The aims of UN LESA in Bangkok are twofold. Firstly, it offers an avenue for new arrivals to expand their social network and meet other partners and spouses of the United Nations employees. Secondly, it also offers help and guidance on career opportunities within the United Nations system for those interested. One can contact UN LESA at [email protected], or on facebook www.facebook.com/unlesabangkok. CONCLUSION After the rather dry administrative details, here is a quote from a staff member after living in Bangkok for one year: “Living in Bangkok is very different from living in other countries. Here you can do all sorts of things that you couldn’t afford elsewhere: live in a house or fairly decent apartment with maid service, run an imported car, take tennis or singing lessons, have regular massages (even in your own home), indulge in beauty treatments, enjoy quality dining, shop at great stores or street markets, go away to a tropical resort for the weekend, and after all that still manage to have some savings!” 29 VI. USEFUL REFERENCES Basic data Address of the ESCAP secretariat: Economic and Social Commission for Asia and the Pacific United Nations Building Ratchadamnoen Nok Avenue Bangkok 10200 Thailand Telephone: (662) 2881234 Facsimile: (662) 2881000 Home page: http://www.unescap.org Please refer to attached map of Bangkok (Annex VI) for the location of the United Nations Building where ESCAP is housed. You may also wish to refer to Annex VII for the layout of the buildings within the ESCAP compound. Web sites http://www.unescap.org (ESCAP web site) http://www.un.org (United Nations web site) http://www.tat.or.th/ (Tourism Authority of Thailand web site) http://www.ethailand.com http:///www.mahidol.ac.th/thailand http://www.lonelyplanet.com http://www.asiatravel.com/ This offers information on palaces, museums, temples, zoos and farms, the arts, libraries, monuments, shopping, parks etc. http://www.travelthailand.net/CSB The web site for Community Services of Bangkok http://www.who.int/ith/english/index.htm (WHO web site) http://www.scb.co.th (Siam Commercial Bank) http://www.thaimyway.com (A listing of cultural events in Bangkok) http://www.siam-hotel.com (One of many web sites offering information on hotels) http://www.nationmultimedia.com (An English-language newspaper in Bangkok) http://bangkokpost.com (An English-language newspaper in Bangkok) http://www.isat.or.th (International Schools Association of Thailand) http://www.truevisionstv.com/ (satellite television company) http://www.jfbkk.or.th http://www.alliance-francaise.or.th http://www.britishemb.or.th/html/bcouncil.html http://www.goethe.de/bangkok Bookshops: Asia Books – it has many branches in shopping malls, but the main one is 221 Sukhumvit Road at Soi 15. Community Services of Bangkok – provides various types of assistance as a public service to the expatriate community; telephone: (662) 258 4998, 258 5652; email: [email protected] Nancy Chandler’s Map of Bangkok - information on out-of-the way places. Tourism Authority of Thailand - the corner of Chakkraphatdiphong Road and Ratchadamnoen Nok Avenue, almost opposite ESCAP. It has lists of hotels in all the regions of Thailand. Tourist Police: telephone 1699 Tourist Service Centre: telephone 1155 30 Annex I Shipping entitlements Note : If the packing company cannot provide a weight or volume figure in net terms, i.e., inclusive only of packing, as well as gross terms, i.e., inclusive also of crating and lift vans, the net weight or volume shall be determined on the basis of two thirds of the gross weight or volume of the shipment. The Organization shall in no case recognize any difference between gross and net weight or volume that exceeds one third of the gross weight or volume. Should the crating exceed one third of the gross weight or volume, the difference shall be considered as part of the net shipment. Category 1: Holders of contracts for at least one year (but less than two years) Staff members under this category are entitled to unaccompanied shipment of personal effects and household goods. Under this arrangement you have a further option to: (a) Have the shipment arranged by the United Nations on a door-to-door basis, by the most economical means as determined by the Secretary-General, through the shipping company authorized by the United Nations. The entitlement expressed in net weight and volume basis which includes packing materials, but excludes exterior cases and liftvans, is as follows: 1,000 kg (2,200 lb) or 6.23 cubic meters (220 cubic feet) for staff member; 500 kg (1,100 lb) or 3.11 cubic meters (110 cubic feet) for the first family member; and 300 kg (660 lb) or 1.87 cubic meters (66 cubic feet) for each additional family member Where surface transportation of your shipment within your entitlement is the most economical means of transport, such shipment may be converted to air shipment on the basis of one half of the weight or volume of the authorized surface entitlement. A portion of up to 10% of the surface entitlement may be converted to air freight on the basis of full weight or volume and shipped as an advanced shipment. For example, if your surface entitlement is 1,000 kg, you may ship up to 100 kg by air freight as advanced shipment. The remaining entitlement of 900 kg can be shipped by surface or half of this amount which is 450 kg by air freight. When availing oneself of the advanced shipment, the staff member may still request split shipments, as described in page 12 under Exception: Split shipments. (b) Receive a relocation grant. By opting for the relocation grant, you agree to waive the entitlement to unaccompanied shipment that would otherwise apply. You will receive a relocation grant payable upon entry on duty of US$10,000 for a single staff member or US$15,000 for a staff member with eligible family members, provided at least one eligible family member travels to the duty station at the United Nations expense. The relocation grant shall not be available on a partial basis or subject to adjustment afterwards. No proof on how the relocation grant is used is required. Its use is at your own discretion, in any manner deemed best to facilitate your relocation. The Organization is not responsible for any delays in the arrival of personal effects or household goods or additional expenses that may be incurred or liabilities that arise as a result of opting for the relocation grant. It is your responsibility to take out appropriate insurance. The Organization will continue assist you in facilitating customs clearance and applicable import/export procedures. In addition to your option either (a) or (b), you will receive a payment of non-removal allowance (in the amount mentioned in the offer of appointment), payable on a monthly basis, for a maximum period of five years. Category 2: Holders of contracts of two years or more Staff members under this category have two options: (a) Full removal of personal effects and household goods as follows (including packing materials but excluding cases, crates and liftvans): 4,890 kg (10,800 lb) or 30.58 cubic meters (1,080 cubic feet) for a staff member without a spouse or dependent children; 8,150 kg (18,000 lb) or 50.97 cubic meters (1,800 cubic feet) for a staff member with a spouse or dependent children 31 Note: When availing oneself of the “full removal” entitlement, the staff member may also be authorized to have an advanced removal of personal effects and household goods which should be made in a single consignment (the actual weight and volume shipped by surface will be deducted from the full removal entitlement). The maximum entitlement that could be taken as advanced removal (including weight or volume for packing but excluding crating and liftvans) is as follows: 450 kg (990 lb) or 2.80 cubic meters (99 cubic feet) for the staff member. 300 kg (660 lb) or 1.87 cubic meters (66 cubic feet) for the first family member. 150 kg (330 lb) or 0.93 cubic meters (33 cubic feet) for each additional family member. If the staff member prefers, he/she may forward an advanced removal by airfreight on the basis of the one-half rule. For example, if the advanced removal entitlement is 750 kg (staff member and one additional family member) up to 375 kg may be shipped by airfreight. The 750 kg will still be the amount deducted from the overall entitlement. Any costs over and above the entitlement will have to be borne by the staff member. (b) Unaccompanied shipment of personal effects and household goods. Please refer to category 1 for details. 32 Annex II Restricted occupations for aliens • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Labour Work in agriculture, animal breeding, forestry, fishery or general farm supervision Masonry, carpentry or other construction work Wood carving Driving motor vehicles or non-motorized carriers, except for piloting international aircraft Shop attendant Auctioning Supervising, auditing or services in accounting, except occasional international auditing Gem cutting and polishing Hair cutting, hair dressing and beautician work Hand weaving Mat weaving or making wares from reed, rattan, kenaf, straw or bamboo pulp Manufacture of manual fibrous paper Manufacture of lacquer ware Thai musical instrument production Manufacture of nielloware Goldsmith, silversmith and other precious metal work Manufacture of bronze ware Thai doll making Manufacture of mattresses and padded blankets Alms bowl making Manual silk product making Buddha image making Manufacture of knives Paper and cloth umbrella fabrication Shoemaking Hat making Brokerage or agency work, except in international business Dressmaking Pottery or ceramics Manual cigarette rolling Legal or litigation work Clerical or secretarial work Manual silk reeling and weaving Thai character type-setting Hawking business Tourist guide or tour organizing agency Architectural work Civil engineering work 33 Annex III List of temporary accommodation Standard rooms: daily rate in Thai baht (as of November 2011) (see www.bangkokpost.com for exchange rate) Daily Rate (approx.) Single Double Royal Princess Hotel 269 Larn Luang Road, Bangkok Tel: (662) 2813088, Fax: (662) 2801314 Website: www.dusit.com 2,500 2,700 Prince Palace Hotel 488/800 Bo Bae Tower Damrongrak Road, Bangkok Tel: (662) 6281111, Fax: (662) 6281000 Website: www.princepalace.co.th 1,700 1,900 Hotel De’ Moc (former Thai Hotel) 78 Prachatipatai Road, Bangkok Tel: (662) 2822831, Fax: (662) 2801299 Website: www.hoteldemoc.com 1,200 1,400 Trang Hotel 99/1 Wisutkasat Road Bangkok 10200 Tel. (662) 2811402-3, 2812141-4 Fax (662) 2803610 Website: www.tranghotelbangkok.com 1,200 Alameda Suites Apartment No daily rate 27/5 Kra-Om Road No weekly rate Pomprab, Bangkok 10100 Monthly rate for ESCAP staff: Tel: (662) 281 4618 Fax: (662) 281 2608 Email: www.alamedasuites.com Juldis River Mansion Daily rate: Samsen Road, Soi Samsaen 3 Monthly rate for ESCAP staff: Bangkok 10200 Tel: (662) 281 0776-8 Fax: (662) 281 5661 1,400 15,000 baht 1,000 baht 13,000–15,000 baht Note: These hotels, Alameda Suites and Juldis River Mansion are within walking distance of the office. 34 Annex IV Salaries and related allowances/benefits 1. Salary: Your gross base salary will be subject to United Nations staff assessment which is much like an income tax. The staff assessment is computed at single or dependency rate as appropriate. Deduction is made at the dependency rate for a staff member with a dependent spouse or a dependent child, and at the single rate for a staff member without such dependants. Whether or not your spouse or child is accorded dependent status will be determined by the United Nations definition of dependency (see paragraphs 6 and 7 below). It should be noted that the entire staff assessment is withheld at source. If, in addition to staff assessment, your United Nations emoluments are subject to a national income tax by the country of your nationality or residence, the United Nations will refund such income tax actually due on your United Nations emoluments. 2. Post adjustment: Post adjustment is a non-pensionable amount which is added to the base salary in order to maintain equity in standards of living at different locations. It is paid at single or dependency rate, and is not subject to staff assessment. As the amount can vary from month to month, the post adjustment mentioned is the one applicable during the month in which the offer is made. 3. Rental subsidy: The purpose of the rental subsidy scheme is to ensure a greater degree of equity and to alleviate hardships for staff members whose rented accommodations are of reasonable standard but cost significantly more than the average for the duty station. ESCAP has determined reasonable maximum rent levels based on family size as below. Family Size No. of bedrooms Maximum rent level* Staff member alone or with spouse Plus one child Plus two children Plus three or more children Plus four or more children (2 bedrooms) (3 bedrooms) (4 bedrooms) (5 bedrooms) (>5 bedrooms) Baht 75,000 Baht 95,000 Baht 125,000 Baht 130,000 Baht 140,000 *Please note that this is not the amount ESCAP will pay. Under the scheme, ESCAP will reimburse 80% of the rent in excess of a threshold amount. (The threshold amount is calculated as a percentage of the net salary. It will, therefore vary according to the level of the staff). In addition, the portion of rent which exceeds the reasonable maximum levels is the staff member's own responsibility. The rental subsidy is not payable during the first 30 days after arrival as the staff member will be receiving a daily subsistence allowance. 4. Rental deductions: If you receive housing assistance, including housing provided by the United Nations, by a government or by a related institution, either free of charge or at rents substantially lower than the average residential rents, you may be subject to payroll deductions from your salary. The deduction will be calculated at 80 per cent of the difference between your actual rent and 64 per cent of the individual threshold which would be applicable for rental subsidy purposes. 5. Following your arrival in Bangkok, you will be required to report whether you receive housing assistance. Failure to comply with this reporting requirement, will result in automatic rental deductions through payroll as if you had obtained accommodation free of charge from the Organization, a government or a related institution. For more detailed information, please refer to Sections III and IV of ST/AI/275/Rev.2. 6. Dependency allowance: The United Nations determines dependency status based on its own internal guidelines. A staff member with a dependent spouse or child receives a base salary and post adjustment at the dependent rate. A dependent child is under 18 years old or, if he/she is in full-time attendance at a school or university, must be under the age of 21 years, for whom the staff member provides main and continuing support. A dependent spouse is one whose occupational earnings, if any, do not exceed the current lowest entry level of the General Service gross salary scales in New York, (US$ 40,809 gross per annum as of 1 March 2011). 35 7. For other recognized dependants, dependency allowances are paid at the following rates: For each dependent child other than the first dependent child of a staff member without a dependent spouse * .............. $2,929 net per annum Where there is no dependent spouse; for one secondary dependant, i.e., dependent parent, brother or sister ..................…..$1,025 net per annum * No allowance is payable for the first dependent child of a staff member without a dependent spouse, as such staff member is entitled to receive base salary and post adjustment at the dependent rate. Dependency allowance in the case of a disabled child may be double the amount of the regular allowance for a dependent child. A disabled child is one who is determined to be physically or mentally disabled either permanently or for a period expected to be of a long duration. Please refer to document ST/AI/2000/8, ST/AI/2000/8/Amend.1 and ST/AI/2000/8/Amend.2. If the staff member or his or her spouse receives similar benefits under national laws, the dependency allowances for children are reduced proportionally in order to avoid duplication of benefits and to achieve equality among staff members. For further details, you may refer to the status report and request for payment of dependency benefits (Form P.84). 8. Education grant: If your duty station is outside your home country, an education grant may be paid under certain conditions for each child in full-time attendance at a school, university or similar educational institution. The amount of the grant per scholastic year for each child will be 75 per cent of the cost of attendance and board in respect of actual expenses up to a maximum of $15,668 per year, with a maximum reimbursement of $15,497. If board is not provided by the educational institution, a grant of up to $3,746 is payable for board; the total grant for attendance and board, however, cannot exceed $15,497. If your child attends an educational institution within commuting distance from the duty station, the cost of board is excluded in computing the amount of the grant. 9. The grant is not payable if your child attends a free school. For post-secondary education, the grant is payable up to the fourth year of studies or the award of the first degree, whichever is earlier, but it will not normally be payable beyond the school year in which the child reaches the age of twenty-five. You may refer to Administrative Instruction ST/IC/2009/13 for further details on the education grant and related travel provisions. 10. A special education grant for disabled children is available to all categories of staff who have an appointment for one year or longer. The amount of this grant shall be the equivalent of the educational expenses actually incurred up to a maximum of $15,497. Where both the regular education grant and the special education grant are payable, the total for the two grants shall not exceed $15,497 per year. 11. Assignment grant: If your travel to the duty station was authorized by the United Nations for an appointment expected to last one year or more, you are entitled to an assignment grant. The purpose of an assignment grant is to compensate for the initial extraordinary costs incurred on moving to a new location, as well as the pre-departure expenses associated with relocation. In most cases of assignment or reassignment, the grant consists of a Daily Subsistence Allowance (DSA) portion and a lump sum portion, both payable on arrival at the duty station. However, on an initial appointment of two years or more to a category H duty station, of which New York is one, instead of the lump sum portion you may be entitled to reimbursement of the costs of removal of personal effects and household goods as detailed in paragraphs below. 12. The DSA portion of the assignment grant consists of 30 days DSA in respect of the staff member, at the rate established for the duty station, and 30-day DSA at half rate for each eligible family member. Payment in respect of family members is contingent on their travelling to the duty station at least six months before the staff member's service there is expected to end. If removal costs are not paid, a lump sum equivalent to one month's net base salary and post adjustment is payable, whether or not the dependants travel to the duty station, and in addition, the non-removal element of the mobility and hardship allowance at the applicable rate. Please refer to documents ST/AI/2007/1 for details. 36 13. Repatriation grant: On separation from the Organization, a repatriation grant is payable to staff members who have completed one year or more of service outside their home country, subject to the submission of evidence of relocation away from the country of the last duty station, and subject to the fulfillment of the other relevant conditions of the Staff Regulations and Staff Rules. The amount of the grant is based on net salary. For the first year of service, the grant is equivalent to four weeks of separation payments for staff with a spouse or dependent children and three weeks for staff without a spouse or dependent children. Thereafter, it accrues at rates proportionate to the length of service, up to a maximum of twenty-eight weeks for staff with a spouse or dependent children and sixteen weeks for those without. A detailed schedule is contained in Annex IV to the Staff Regulations. 14. Non-removal allowance: The non-removal grant is for staff members who have contracts of one year or more who have opted not to avail of their entitlement to full removal of household effects. Payment of the non-removal allowance, on a monthly basis, shall be limited to a period of five years at one duty station (ST/AI/2007/1 refers). 15. Medical insurance subsidy: All staff members holding appointments of three months or longer may enrol themselves and eligible family members in the United Nations Vanbreda plan. The United Nations provides subsidy towards the payment of the premium which is calculated as a percentage of the net salary. 16. “Eligible family members” refers to a spouse and one or more eligible children. A spouse is always eligible. A child is eligible to be covered under this scheme until the end of the calendar year in which he or she attains the age of 25, provided that he or she is not married and not in full-time employment. Disabled children may be eligible for continued coverage after age 25. Enrolment in the Vanbreda plan at the time of initial appointment must be accomplished within 31 days of the date of entry on duty. 17. For enrolment purposes, applicants will be required to present proof of eligibility from their respective personnel or administrative officers attesting to their current contractual status. The enrolment of eligible family members requires the provision of evidence of the status of such family members. In most instances, the necessary proof of eligibility will be contained in the personnel action form. Pension Fund 18. Staff members holding appointments for six months or longer become participants in the United Nations Joint Staff Pension fund on appointment. Service prior to the commencement of participation performed with the United Nations or with any other member organization of the Pension Fund may be made pensionable under certain conditions, within the time limit of one year after commencement of participation. Contributions to the Pension Fund are deducted from the pay cheques of participants at the rate of 7.90 per cent of their pensionable remuneration. The Organization contributes at twice the rate applicable to participants. Pensionable remuneration is defined in the Regulations of the Funds. 19. The Fund provides disability, retirement and survivors benefits as well as lump sum withdrawal settlements. The conditions for entitlement to a benefit, as well as the determination of the amount of the benefit, are governed by the Regulations of the Fund. Elements for such determination are the length of contributory service, the amount of the final average remuneration (based on the best 36 months of pensionable remuneration during the last five years of contributory service), the applicable rate of benefit accumulation per year of contributory service and the age on separation. Survivors benefits are paid to spouses and children who fall within the definitions outlined in the Regulations. All benefits paid periodically are adjusted for cost-of-living changes in accordance with the provisions of the Fund's Pension Adjustment System. 20. Participants who leave the Organization after service of less than five years are reimbursed their contributions to the Fund with interest, unless they are eligible for a disability benefit. Staff members may elect to maintain continuity of their pension rights if they come from, enter or return to the service of any of the international organizations or governments with which the Fund has concluded a transfer agreement. There is no reimbursement of taxes paid on periodic benefits. Staff members appointed after 1979 are not entitled to reimbursement of income tax paid on lump sums received from the Pension Fund. 21. The Secretary of the United Nations Staff Pension Committee should be contacted directly for further information regarding any matter affecting participation in the Pension Fund and the obligations and entitlements deriving therefrom during such participation and upon separation. 37 Leave 22. Annual leave: Annual leave accrues at the rate of two and one-half days per month, or 30 working days per cycle (April-March). Annual leave may be taken only when authorized. 23. Home leave: If you serve the United Nations outside your home country and are otherwise eligible under the staff Regulations and Staff Rules, you will be entitled once in every two years of qualifying service to take home leave in the country of your nationality. The place of home leave within your country is, for purposes of travel and transportation entitlements, the location with which you have had the closest residential ties during the period of your most recent residence in your home country preceding appointment. Transportation costs for yourself, your spouse and dependent children are paid by the United Nations. 24. Sick leave: A staff member holding an appointment for one year or longer may be granted sick leave up to three months on full salary and three months on half salary in any twelve consecutive months. A staff member who holds a permanent appointment, a fixed-term appointment for three years or who has completed three years of continuous service will be granted sick leave of up to nine months. The sick leave taken by a staff member can be “uncertified sick leave” of not more than three consecutive working days at a time, for up to seven working days in an annual cycle starting 1 April of each year, when incapacitated for the performance of his or her duties by illness or injury. Part or all of this entitlement may be used to attend to family-related emergencies, in which case the limitation of three consecutive working days shall not apply. 38 Annex V 39 Annex VI Map of Bangkok Annex VII The location and layout of the buildings within the ESCAP compound The three buildings within the compound are: a. The Secretariat Building; b. The Service Building; and c. The United Nations Conference Centre (UNCC). 41 42 43 44
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