Eric Evertson1, Kristen Andrews, and Brandy Holfelder2 This paper was presented at the Association for Challenge Course Technology 22nd Annual International Symposium and Conference on 10 February 2012 in Boston, Massachusetts. It was also presented at the New Mexico Higher Education Assessment and Retention Conference on 1 March 2013 in Albuquerque, New Mexico. The purpose of this study was to assess the leadership development of participants within the "leadership laboratory" at New Mexico Military Institute. Sixty-six cadet participants, divided among eight teams, reported the impact of their participation in 6.0 hours of leadership and teambuilding activities at a low and high course and Leadership Reaction Course (a structured, "Super" Low Ropes typically used for military exercises). The program focused on effective leadership across four domains: communication, self-motivation, team development, and confidence building. Likert scale results of self-reported dispositions indicated increasing internalization of “motivation” and “confidence.” The greatest impacts were on the external behaviors of “communication” and “team development.” Participants reported that the Leadership Reaction Course provided the most impactful experience in developing leadership behaviors across the four domains. Supporting this was a mentoring program where experienced facilitators partnered up with those recently trained. Having a partner and mentor provided encouragement and confidence to the new facilitator. An experienced facilitator who was able to give immediate feedback on the program design, risk management, and presentation of activities guided them through. Success in the digital and globally integrated world of the 21st Century requires skills in selfmotivation, self-confidence, communication and teamwork. Generally speaking, students need two sets of skills to succeed as leaders: cognitive intelligence and social/emotional intelligence3 (self-management, interpersonal skills, etc). The former focuses on how to think, and the other on how to interact. The former challenges students to conclusions and compels them to concede them; the latter removes doubts as experience finds rest in truth.4 A growing body of research reveals that students engaged in activities that require applying classroom-acquired knowledge to real-world problems contribute to a richer, deeper understanding of lessons 1 Eric Evertson is the Manager of the Yates Leadership Challenge: Ropes & Leadership Reaction Course at New Mexico Military Institute. He has been in the industry for 13 years as a facilitator and manager. He has a passion for youth to excell and is a licensed teacher with a Masters Degree in Education. 2 Kristen Andrews is a college freshman at New Mexico Military Institute, and Brandy Holfelder is a high school junior at New Mexico Military Institute. 3 Gardner, H. (1983). Frames of mind. New York: Basic Books. 4 Roger Bacon, 1268 1 learned5. Additionally, Durlak and Weissberg6, upon an analysis of 207 programs involving emotional and social activities, linked these programs with the academic success, positive life skills, and increased aptitude in leadership ability. With increasing educational demands on our students, we must recognize the importance of enriching the learning environment with high quality experiences that help them to connect the real world. Often times this means that skills developed for success cannot be learned in a traditional classroom setting. In recent years, challenge courses have been utilized as a methodology for improving interpersonal skills7 and to encourage personal growth8. A challenge course is a series of supervised individual and or group challenges that can be used for recreation, educational, developmental, or therapeutic purposes. Though testimonial findings indicate positive impact research to validate these claims must substantiate these statements. To this end, the challenge course provides unique Effective leadership is taught… situations that require participants to draw upon …through the use of shared projects and genuine team process skills; and develops, events as they identify, apply and emphasizes and reinforces leader, follower, and practice various skills, teamwork skills at both the individual and work…through active learning where students team levels (e.g., squad, platoon, and troop). A state step into defined leadership roles, and of disequilibrium or disorder allows emphasis to be must take risks, be encouraged to make placed upon both task and process-related themes mistakes, and revise various strategies as the group has to organize itself around the to accomplish various tasks, challenge. Effectiveness of learning is enhanced …as individuals work with others in a through its kinesthetic imprint or whole body positive collaborative manner, learning of cognitive principles because the learning …where adults engage students as is graphic as it involves physical, mental, and mentors, guides, and collaborators in behavioral dimensions. Input from all team learning, members is required to produce outcomes from …raising students’ awareness and activities that are specifically designed to not suit developing the capacity for excellent just one team role, style or behavior. One person communication and problem-solving. cannot possibly succeed alone, so the interdependence of the team is highlighted along with the importance of diversity within the team. The environment provides a highly enjoyable way to learn and develop team and management process skills. Fun is a powerful aspect of effective learning with participants becoming more open to the experience and creative whilst participating in it.9 5 Darling-Hammond and others. (2008). Powerful Learning: What We Know About Teaching for Understanding, Durlak, J. A., and Weissberg, R. (2007). The Impact of After School Programs That Promote Personal and Social Skills. Chicago, IL: Collaborative for Social and Emotional Learning. 7 Springett, N. R. (1987). The evaluation of development training courses. Master's thesis, University of Sheffield, England. 8 Herbert 1996, Nassar Cashwell, Herbert, T. (1996). Use of adventure-based counseling programs for persons with disabilities. Journal of Rehabilitation, 62 9 Luckner, J. & Nadler, R. (1997). Processing the experience: Strategies to enhance and generalize learning. Dubuque, IA: Kendall/Hunt 6 2 Experts in education agree on five key principles that describe effective leadership education— principles that track closely with the key elements of an experiential approach (See sidebar10). These principles are evident at New Mexico Military Institute (NMMI), a four-year college preparatory high school and two-year junior college, whose “whole person” approach with an overarching emphasis to educate tomorrow’s leaders in academic excellence, physical fitness, and leadership, all centered around a Corps of Cadets. The challenge course, designated as the Yates Leadership Challenge, is a “leadership laboratory” supporting leadership taught in a traditional classroom and refining the leadership skills of cadets within the Corps of Cadets. The challenge course facility at NMMI consists of a high ropes, low ropes, and nine leadership reaction course events. Though commonly utilized in various branches of the military, a “field leadership reaction course”, commonly called an LRC or FLRC, is an outdoor adventure-based learning facility with structured "leadership challenges" encouraging participants to think, react, work as a team, and solve problems in order to complete a primary objective in a determined period of time. Leaders receive a mission, brainstorm, execute, and re-adjust to complete the mission under a time restraint. The primary curriculum of instruction from Field Manual (FM) 6-22 Army Leadership, which establishes sound leadership doctrine and fundamental principles in the BE-KNOW-DO context. Development of leadership skills at the challenge course takes part on two fronts – the development of facilitators and the development of participants. Cadet Facilitators are trained on both courses to develop integrated programs that create an atmosphere for other cadets to explore various facets of leadership. These Cadet Facilitators move from simply being a leader to that of mentor and teacher, instructing others about leadership. This means each facilitator must fine-tune his/her leadership and communication skills to adequately present the program, follow the safety procedures without exception, and provide opportunities for reflection and application to various scenarios outside the courses. Facilitators must understand the various stages of group development, assess the needs of the group, be able to recognize individual needs, fears and challenges, and adjust programming appropriately to the audience. When off the course, they are charged with being role-models to those around them as they are encouraged to leave behind a positive legacy in the Corps of Cadets. This study was conducted at the Yates Leadership Challenge Course on the campus of New Mexico Military Institute. During the 2011 fall semester, the challenge course curriculum focused on four of twenty key principles found in the US Army FM 6-22. Cadet Facilitators developed programs designed to build “communication”, “self-motivation”, “team development”, and “confidence building in personal leadership skills”. Diagram 1 identifies the four key leadership qualities evaluated in this study aligned to the US Army’s Leadership Framework. 10 Woyach, R. B. (1996). Five Principles for Effective Youth Leadership Development Programs. Leadership Link-A Quarterly publication of the Ohio State University Extension Leadership Center, Spring. 3 The primary purpose of the leadership Diagram 1 – Four Leadership Qualities Evaluated in this study aligned to the US Army’s Leadership Framework Found in FM 6-22 study was to evaluate the program’s ability to increase self-evaluated Evaluation Tool US Army Leadership Framework Communication Core Leader Competency attitudes of these four leadership facets. o What a leader does These skills were identified for two Communicates reasons. The first reason is that it Self Motivation Core Leader Competency correlated with the desired outcomes of o What a leader does Prepares Self the school and current research has Team Core Leader Competency found that experiential leadership Development o What a leader does education improves students’ personal Develops Others Confidence Attribute management habits (including selfo What a leader is confidence and motivation, increases A leader with presence – social capacity, academic achievement, Confident and develops essential 21st century skills11. The second purpose was to evaluate which events best lead to improvements across four leadership domains. Sequencing is important in correlating the relationship of events participated in to the impact on outcomes. Cadet Facilitators, with guidance from the Challenge Course Manager, designed a questionnaire to acquire data that aligned to the US Army Leadership Framework. We were looking for consistent responses from participants informing us which event had the greatest impact on the development of the group. The final aspect was to debrief the facilitators’ experiences, collecting qualitative data on their personal development and improvement of facilitation skills as the less experienced facilitators shared responsibility of the program design and implementation. Cadet Facilitators designed programs that engaged the participants in various activities at the low ropes, high ropes, and leadership reaction course (LRC). However, LRC events were limited to a program could incorporate only one of three events; the high ropes could only include the Climbing Wall, Vertical Challenge (also known as the Vertical Playpen), Leap of Faith, and Zip Line. Facilitators could choose any of the course’s fifteen low rope events. Sixty-nine adolescent participants, between the ages of 14 and 22, engaged in challenging adventure programming at the challenge course and LRC. All participants were cadet enrolled at New Mexico Military Institute and were scheduled to participate in three 2.0 hour programs. The participants consisted of 58 males (84%) and 11 females (16%). There were eight groups averaging 8 to 12 participants. Six experienced facilitators (4 males and 2 females) were paired up to work together with five facilitators (3 males and 2 females) who completed training prior to the school year. Experienced facilitators, termed “Senior Facilitators” had over 200.0 hours 11 Darling-Hammond, L., Barron, B., Pearson P.D., Schoenfeld, A.H., Stage, E.K. Zimmerman, T.D., Cervetti, G.N., Tilson, J.L. (2008). Powerful Learning: What We Know About Teaching for Understanding. Chapter 1. San Francisco, CA: Jossey-Bass. 4 of direct participant contact. Those just trained, termed “Junior Facilitators” had completed a five day, 40.0 hour leadership training and challenge course certification program. Upon the completion of a 6.0 hour program, each individual completed the survey diagramed in Appendix A. All completed the survey and the data was collected. Finally, the facilitators were debriefed. The manager noted the sequence of events and recorded the results of the group’s data on a form. Both partnered facilitators reflected on the experience and lessons learned. See Participant Leadership Evaluation Form in Appendix B. Diagram 2 – Data Results from a Likert Scale (1 – 5) indicating before and after differences & percentage Results yielded change in perceived attitudes considerable useful data. All areas Average Average Numeric Percent Standard Median Median Correlation showed positive Before After Difference Change Deviation Before After Co-Efficient results, typically Team Development 2.89 4.35 +1.50 29.14% 1.16 3.0 5.0 0.498381 moving from Motivation 3.08 4.42 +1.44 26.77% 1.09 3.0 5.0 0.396061 “average in score” Communication 3.08 4.32 +1.41 24.92% 1.17 3.0 4.0 0.225431 to “above average.” Confidence 3.32 4.41 +1.33 21.82% 0.99 3.0 5.0 0.318938 The greatest difference in self-reported attitude was “Team Development” which increased by 29.14%. This is primarily attributed when groups participated in the LRC events or Team Wall, suggesting that the greater the challenge to the group, both mentally and physically, the more significant the growth. These two events also require a high level of critical thinking and a well-developed plan before beginning the event. Diagram 3 – Area in which the program helped improve (open ended response) With a differential value slightly less than “Team Development,” data indicated that “Motivation” had a selfreported score increasing to 26.77%. Numeric change increased in “Communication” and in “Confidence” 24.92% and 21.82%, respectively. The correlation co-efficient indicates that the data is somewhat consistent however there are some unknown, inherent variables in the data. When asked about what area the experience helped them to improve the top two responses were “Teamwork” at nearly 16.00% and “Trust” at nearly 14.50%. “Communication,” “Confidence,” and “Leadership” were tied at 13.04%. One-third of the respondents remarked that the most impactful event to develop the team was their participation in the LRC with a close second of the Team Wall at nearly 28.00%. 5 Percentage Response Teamwork 15.94% Trust 14.49% Communication 13.04% Confidence 13.04% Leadership 13.04% Motivation 8.70% Overcome Fears 4.35% Others 17.39% Diagram 4 – One event that best helped the development of the group (open ended response) Percentage Response LRC 33.33% Team Wall 27.54% Triangle Traverse 10.14% Climbing Wall 8.70% Leap of Faith 7.25% Low Ropes 4.35% Others 8.69% Four Leadership Domains One can infer that the reason why the top two qualities of “Team Development” and “Motivation” were noted by participants is due to the consistent messaging from event to event during the program. With constant reinforcement of these two aspects, these attributes are better engrained into the minds of the individuals. It is interesting to note that “Confidence” was the attribute least developed among the four characteristics. One explanation may be that the dynamic of NMMI is such that each participant inherently embodies a body of internal confidence. This is evident in the narrow standard deviation (0.99). This may be attributed to environmental factors – such as the society where each cadet grew up before attending NMMI or it may be learned through various imbedded leadership aspects that all cadets participate in at this school. The primary requirement is that each student is to actively participate in the Corps of Cadets. The individuals participating at the course, daily strive toward grasping an opportunity to hold a leadership position within the Corps of Cadets. In order to do so, they have opportunities to assert their command presence in such a way that they will earn respect. In summary, confidence may be a pre-existing quality within the cadets due to the other combined leadership opportunities essential to NMMI. Area Which the Program Most Helped to Improve Aside from the four leadership domains quantitatively evaluated, we wanted to qualitatively assess the participants’ perceptions regarding other leadership behaviors. Not surprising was the primary response of “teamwork” followed closely by “trust.” These attributes are consistently reinforced themes throughout the program. The cadets participating in the leadership programs may have known the people in his or her group anywhere from weeks to years. However this does not necessarily indicate a level of trust in each other. This may be one reason trust is the second highest rated response in that, through reliance on their team members to complete selected events, there is a similar correlation to their ability to more fully rely on each other. Event that Developed the Team the Most Upon evaluating the programs, most teams participated in one event at the Leadership Reaction Course (LRC). Despite the limited time, typically 20 minutes, compared to the hours spent doing the Low Ropes and High Ropes, it had the most consistent responses among participants suggesting that the events at the LRC develops a broader range of leadership attributes. This may be because the LRC focuses on planning, direct leadership, and clearly identified roles throughout each event. The result was so strong that we expect it to be the primary factor generating the positive results across the four leadership domains quantitatively evaluated. Surprisingly the High Rope events of the Climbing Wall and Leap of Faith had the fourth and fifth most common response. The primarily focus on increasing the internal locus of control – in this case the internal workings of Confidence and Motivation. Typical thinking among adults is 6 that “bigger is better” – and those events where participants are put in activities high above ground should be the most impactful. However, considering the responses where the high rope events were not noted as often as the LRC and two Low Ropes events indicates that the participants valued the lessons taught at earlier stages before progressing to the high ropes. This only confirms that when it comes to outcomes, the high ropes, due to its focus on the participant’s internal locus of control, may be best utilized to develop one’s personal, internal qualities (e.g. self-talk and confidence) that must be nurtured on an individual level. Facilitator Mentor Program This semester, a mentoring process that partnered experienced facilitators (termed “Senior Facilitators”) and facilitators just recently trained (termed “Junior Facilitators”) was developed. These junior facilitators had only recently completed a 40.0 hour training course. It was interesting to note the responses that arose from both parties after the completion of the programs. The junior facilitators most commonly remarked that, when working under a senior facilitator, they were able to refine their presentation skills in delivering spotting training. Another common theme was learning about how to better sequence events through writing out plans and discussing the sequence with their partners. They saw firsthand how the order of events can drastically affect group attitude and dynamics – moving the lessons learned from an academic knowledge to an experiential understanding. Partnering allowed the senior facilitator to take a more supportive role by providing encouragement to the other; thereby promoting the confidence of the junior facilitator in their ability to assert their authority if the group was unfocused. During debriefing sessions, the senior facilitator cordially nudged the junior partner guiding them when they occasionally strayed off topic. A number of senior facilitators commented that they had to develop restraint by not directly helping participants during difficult events. Several remarked at their ability to begin the evaluation process to observe (and accept) other styles of leadership that may differ from their own. The senior facilitators noted that, when working with a partner, they were forced to strengthen qualities including, but not limited to, patience, teamwork, effective planning, and debriefing. An interesting concept arose when debriefing. Several facilitators noticed an increase in the focus of the group when events had a particular sequencing. They noticed that their groups were most effective when they began with high-intensity events with moderate risk (such as a timed LRC event), and proceeded to more complicated events (low rope events with a problem solving focus), ending with a number of high rope events. One reason this was effective was because initial events of high intensity force the participants to start the norming allowing them to understand exactly what is going to be expected out of them – full participation and commitment. In addition, if a similar type of event is the last one to be completed, it allows for the participants to see the true growth their group has achieved and the changes that resulted. While many studies have sought to understand challenge courses and their benefits, few studies have sought to understand participants’ perception of these programs. The course and school will not merely accept the idea that “they help”. This study has attempted to answer “how” and “why” challenge courses are positive catalysts for change in leadership behaviors. 7 Recommendations include conducting a larger study. The next time we conduct a study in a manner such as this, we would monitor more than four qualities. Our perception may change regarding how events could be utilized to focus and align to particular leadership outcomes. Developing a more detailed data tool with more specific demographics could identify which age groups are getting the most benefit. Additionally, this study is limited in scope. Evaluating the impact in developing leaders in the Corps of Cadets as a result of their participation at the course is in order. Finally, cadets may like LRC because they are positively predisposed to military situations. This may unintentionally bias the results. Thus, additional studies should include non-cadet groups. It is difficult to narrowly quantify participant attributes among various leadership qualities. Also there is not a baseline score to statistically show an increase in perceived behaviors. In the open-ended section there was a redundancy of answers in relation to the four domains evaluated. It could be that the areas explored were the top attributes developed or that some may not have thorough enough self-understanding to reflect on other leadership aspects. Another variable is that the senior facilitators’ average age is 18.9 years old. This is quite young compared to other studies done at other courses. More experienced, older facilitators might change the dynamics of the lessons learned. Moreover, this study is only a narrow cross-section of the student body. The survey did not include any cadets participating in sports after-school, any of the junior college students prepping for a military academy appointment, or those junior college cadets involved in the Reserve Officer Training Corps program. Administrators suggest that there is a correlation of grades and specific leadership behaviors to positive attitudes in other areas of student life as a direct impact of programs at the Challenge Course and LRC. One major limitation is that no data regarding long-term assessment of leadership skills with a correlation to the programs at the Challenge Course and LRC is available. In an environment like NMMI, it would be easy to monitor these aspects of the participants’ lives, but the true test would be in a civilian lifestyle; one in which students are not always asked to take the initiative and be leaders within their own environments. In summary, feedback was generally positive. The study gave the facilitators a wealth of insight about how to align particular events to the desired outcomes of groups participating at on the course. With these things in mind, the facilitators formulate a curriculum that is specifically tailored to a group’s needs. With these results, the facilitators can now know, and not just assume, what events will strengthen certain characteristics. This will allow the facilitators to 8 create a more useful experience that will strengthen the participants even after they leave our course. Typically, leadership applies to the real world through generalization; a more effective model is to target specific outcomes—i.e. training could be over generalizable and not strongly correlate to applications outside of challenge course settings. This study verifies the challenge course’s ability to promote specific positive leadership attributes. The general sense among facilitators was a newfound sense of responsibility. After years of service on the course, they feel responsible for ensuring that their successors will continue to uphold the standards previously set. There is a sense of increased ownership and, for that reason, mentor the new facilitators to the very best of their abilities. This study has made the facilitators more aware of the importance of evaluating the sequencing of events and how it correlates to various leadership activities. Communication, Self-Motivation, Team Development, and Confidence are qualities and attributes that all should attempt to strengthen. With our program, this is not only possible, but a strong connection has been demonstrated. Acknowledgements We would like to thank COL Natalie Stewart-Smith, COL Terri Waggoner, and MAJ Gustavo Garza for their assistance. 9 Appendix A – Participant Leadership Evaluation Form Participant Leadership Evaluation Form Group _______________________ Today’s Date ________________________ Male___ Female ___ Key 1 – Very Poor 4 – Above Average 2 – Somewhat Poor 5 – Excellent 3 – Average NA – Not Relevant/Applicable Before the Training After the Training (circle 1) (circle 1) 1 2 3 4 5 NA 1 2 3 4 5 NA 1. Motivation Level 1 2 3 4 5 NA 1 2 3 4 5 NA 2. Team Development / Trust 1 2 3 4 5 NA 1 2 3 4 5 NA 3. Confidence in personal leadership skills 1 2 3 4 5 NA 1 2 3 4 5 NA 4. Communication skill development 5. This experience has helped me to improve(one word): 6. 1 event / activity that best helped the group develop: 7. Would you do it again (circle 1) ? Yes / Maybe /No 10 Appendix B – Participant Leadership Evaluation Form Group _________________________________ Date of Evaluation __________________ 1 B 2 A B 3 A B 4 A B 5 A B 6 A B 7 A B 8 A B 9 A B 10 A B 11 A B 12 A B 13 A B 14 A B A 1. Motivation level 2. Team development / trust 3. Confidence in personal leadership skills 4. Communication skill development 5. This experience has helped me to improve: _________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ 6. One event / activity that best helped the group develop: ______________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ 7. Would you do it again? # Yes _____________ / Maybe _____________ / No _____________ Senior Facilitator/s: _________________________________________________________ Junior Facilitator/s: _____________________________________________________ Activities Executed During this Training: Initiatives Low Elements High Elements LRC □ Out Like Flint □ Over the Fence □ Sewers Course Summary, i.e. WHAT WAS REALLY LEARNED or describe the best teachable moments or outcomes actually learned by the participants in the group: _________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________ Senior Facilitator – What did you learn this week about Facilitation? Junior Facilitator – What did you learn this week about Facilitation? 11
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