Nicollet County Strategic Plan

Nicollet County Strategic Plan
Adopted: November 12, 2013
Amended: December 16, 2014; December 15, 2015; June 28, 2016 and December 13, 2016
Nicollet County
Mission Statement, Core Values, Vision Statement
and Strategic Plan Strategies
(June 2016)
Mission Statement
Providing efficient services with innovation and accountability.
Core Values
1.
Leadership –
Having a vision, sharing that vision and inspiring others to support our vision while creating their own.
2.
Efficiency-
Our ability to do things well, successfully and without waste.
3.
Accountability
To account for our activities, accept responsibility for them and to disclose the results in
a transparent manner.
4.
Innovation
Our transformation of an idea into a service that creates value.
5.
Integrity
Our decisions and actions display a consistent commitment to moral and ethical values.
Vision Statement
Setting the standard for providing superior and efficient county government services through
leadership, accountability and innovation to a growing and diverse society.
icollet County
STRATEGIC PLAN
Our Outcome
To create a unified vision and direction for Nicollet County that respects the roles of the County Board and staff and provides for a respectful,
trusting, effective and collaborative workplace.
Our Process
Historically, the Nicollet County Board would convene periodically to discuss longer term county priorities and strategies. Several critical
variables are present today that stimulated county leaders to more formally organize a structured strategic planning session. These variables
include, among others:
•
•
•
•
New County Administrator that supports the initiative
Ongoing economic and financial challenges
Increasing demand for county programs and services
Collaborative and cooperative Board-staff culture
The process began with a department head questionnaire asking for input on four questions: 1) What are the three most important priorities of
your Department over the next 1-3 years; 2) What are the top three issues you believe the County is facing over the next 1-3 years; 3) What are
the three long term Department priorities over the next 5-10 years; and 4) What are three qualities that presently define the Nicollet County
workplace. This information was aggregated and presented during the work session. Input from the County Board was provided through
discussions with the County Administrator and a pre-session phone call with the Facilitator.
The Board-staff work session was held on June 10, 2013 at a conference room on the campus of Gustavus Adolphus. All five County
Commissioners and 16 staff members participated in the session. The meeting began at 8:30 a.m. and adjourned at 2:30 p.m. There were four
stated goals:
• An opportunity for productive and engaging discussion
• Support the transitions underway in the County
• Highlight important projects and priorities
• Discuss the organizational culture
The discussion was participatory, comprehensive and inclusive of many ideas, perspectives and opinions. Direction was provided to prepare an
outline of a draft strategic plan.
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Nicollet County Strategic Plan
Our Strategies
Strategic planning is a deliberate and intentional process to define an organizational strategy or direction, and then make decisions to allocate resources to
pursue this strategy. The outcomes of the County’s strategic plan are designed to serve a variety of purposes and objectives. These include the following
four areas: a decision-making tool, a leadership and management tool, and a communication tool. By effectively using these four tools, the County ensures
that the process and outcomes will support the short-term and long-term objectives identified in the plan.
These five major themes emerged as the most important operations, policy and service areas of the County. These five strategies are in no particular order
of importance or priority. Each strategy includes a brief definitional phrase. They are designed and aggregated to represent the most important priorities
today as well as into the immediate future.
1. Collaborative Workplace – sustain the core values of our organizational culture
2. Facilities and Space – preserve, maintain and build our assets
3. Technology Solutions – invest in tools to create efficiencies
4. Programs and Services – providing efficient services with innovation and accountability
5. Financial Security – prudent use of taxpayer resources
Each strategy is comprised of descriptive Characteristics and Goals. The Characteristics identify qualities and considerations within the strategy. The Goals
are specific projects and activities that implement the strategy. The Goals are divided into Action Steps with assignments and deadlines to track and monitor
progress.
The strategic plan is designed to be a guide and roadmap for the County moving forward. A strategic plan has varying lengths – generally three to five years
is the norm. A strategic plan is updated as needed, both informally and formally. It is prudent to officially update the plan on an annual basis as determined
by the County Board in partnership with the staff.
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Nicollet County Strategic Plan
Strategy One: Collaborative Workplace – sustain the core values of our organizational culture
 Characteristics
o Leadership
o Efficiency
o Accountability
o Innovation
o
o
o
Integrity
Continuous Improvement Practices
Evaluate Reorganization/Restructuring
o
o
o
Talent Management
Embracing Change
Respectful – Trusting Organizational
Culture
Goals
1.) Make Lean/Continuous Improvement a culture for Nicollet County operations (Administration)
Action Steps
a. Require every department to complete multiple Continuous Improvement projects every
year.
b. Hire a Continuous Improvement/Training/Staff Development/Leadership/Business Analyst
Coordinator.
Assigned
Department Heads
Deadline
Ongoing
Administration/HR
12/31/17
2.) Create a leadership development program for Nicollet County employees to help identify and grow our future leaders within the
organization. (Administration)
Action Steps
Assigned
Deadline
a. Create a leadership development program starting in 2017.
Administrator’s
1/1/2017
Office
3.) Market and promote the County’s mission and vision statements and core values (Administration)
Action Steps
Assigned
a. Install signs and displays that state our mission, vision and core values.
Administrator’s
Office
b. Redo the Nicollet County logo.
Administrator’s
Office
Deadline
12/31/2017
12/31/2017
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Nicollet County Strategic Plan
4.) Implement LEAN Practices for Traffic Court (Attorney)
Action Steps
a. Evaluate Traffic Court Procedures.
b. Implement changes, if any, following evaluation event.
c. Formally evaluate implemented changes for increased efficiency and implement further
changes as necessary.
Assigned
Attorney’s
Office/Courts/Court
Services/City
Attorneys
Attorney’s
Office/Courts/Court
Services/City
Attorneys
Attorney’s
Office/Courts/Court
Services/City
Attorneys
Deadline
March 2017
May 2017
August 2017
5.) Continuously improve the performance and delivery of delegated environmental health programs in Nicollet County (BrownNicollet CHS)
Action Steps
a. Complete a self-assessment of all delegated Environmental Health Programs and activities to
provide a guide to develop and monitor goals and objectives for continuous improvement.
b. Work collaboratively with partners in Brown and Nicollet Counties to revise the current
Public Health Nuisance Ordiance and prepare for adoption process.
c. Ensure EH staff complete required professional development training as required annually.
d. Ensure the adoption of revised Regulation of Food and Beverage Establishments Ordinance
within timeline proposed by the Minnesota Department of Health.
Assigned
EH Director and
staff
EH Director/Co.
Attorney’s
Office/Co. Board
EH Director/EH
Specialist
EH Director/County
Board
Deadline
Annually
December
2016
Annually
2018
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Nicollet County Strategic Plan
6.) Develop material and opportunities to aide in environmental health succession planning (Brown-Nicollet CHS)
Action Steps
a. Format and develop EH Program Manual design.
Assigned
EH Director/staff
b. Develop electronic version of EH Manual to share with Brown and Nicollet Public Health.
EH Director/staff
c. Provide Leadership Training opportunities for Senior Environmental Health Specialist.
EH Director/staff
Deadline
December
2016
December
2017
As available
7.) Develop a Damage Assessment Team LEAN (Emergency Management)
Action Steps
a. Work with the PPSD office to create damage assessment teams which would reduce
duplicate site visits and paperwork.
Assigned
EM Staff/PPSD
Staff
Deadline
April 2017
Assigned
U of M Regional
Office and County
Admin. Office
Deadline
Ongoing
Assigned
Admin/Personnel
Committee
Facilities Maint.
Admin/Personnel
Com./Fac. Maint.
Admin/Personnel
Com./Fac. Maint.
Deadline
2017
8.) Stronger presence with Nicollet County Government Center Departments (Extension)
Action Steps
a. Pursue the opportunity to have a locally based educator represent our department for internal
county business.
9.) Expand Facilities Maintenance into two entitites (Facilities Maintenance)
Action Steps
a. Allow for additional custodial positions - after one years time re-evaluate our needs to
determine if any additional help is needed.
b. Continue re-alignment of tasks to help with work load.
c. Assess the need for a second staff and reconfigure into maintenance unit/custodial unit.
Continue with forming custodial unit and maintenance unit and duties.
d. Determine if additional position is warranted for 2018.
2017
2017
2017
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Nicollet County Strategic Plan
10.) Cash drawer (Finance Department)
Action Steps
a. Identify and implement a system to balance daily cash.
Assigned
Finance Director
Deadline
12/31/17
Assigned
Finance Team and
Finance Director
Finance Team/
Technologies
Deadline
12/31/17
11.) Process receipts and disbursements successfully (Finance Department)
Action Steps
a. Implement standard form.
b. Implement state receipt download.
3/31/17
12.) Centralize all Human Resources Personnel Files (in preparation for scanning in 2016) (Human Resources)
Action Steps
a. Have all departments personnel files stored in HR.
b. Scan half of Personnel Files for electronic storage.
Assigned
HR Admin Asst
HR Admin Asst
Deadline
Complete
12/31/17
Assigned
HR Admin Asst
HR Admin Asst
HR Admin Asst
Deadline
3/1/17
6/30/17
6/30/17
Assigned
HR Director
Deadline
12/31/16
13.) Consolidate Payroll files with HR files (Human Resources)
Action Steps
a. Work with Payroll to determine what is in current files.
b. Go through all files and sort paperwork appropriately.
c. Research any storage requirements and determine where certain items belong.
14.) Work with the State to succesfully withdraw from Merit (Human Resources)
Action Steps
a. Continue to work towards developing own Merit System.
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Nicollet County Strategic Plan
15.) Revise FMLA Policy (Human Resources)
Action Steps
a. Review and revise language to more adequately fit our practices and Statute.
b. Have County Attorney review.
c. Provide updated policy to all employees.
Assigned
HR Director
Cty Attorney
HR Director
Deadline
4/1/16
5/15/16
7/1/16
Assigned
HR Director
HR Director
Deadline
4/1/16
6/1/16
Assigned
HR Director
HR/Admin
HR Director
Deadline
6/1/17
7/1/17
8/1/17
16.) Conduct Training on Respectable Workplace Policy (Human Resources)
Action Steps
a. Research outside trainer options.
b. Schedule dates for training.
17.) Implement Hiring for Attitude concepts in interviewing (Human Resources)
Action Steps
a. Create survey.
b. Gather data from employees.
c. Analyze all data and create interview questions.
18.) Understanding and respecting what each Human Service department does and how we work together (Human Services)
Action Steps
a. Monthly meetings to discuss and implement ideas to promote a positive work environment
and provide staff development opportunities. Continue to sponsor monthly motivational
treats. Continue to organize and implement work place development training based on
employee feedback. We will continue to develop icebreaker/teamwork exercises at our All
Staff meetings. This past year we developed “have you ever” and “the alphabet game” We
will continue “Who’s Who of Social Service” to share pictures and get to know each other
with questions and answers about our staff.
b. Implement joint unit staff meetings to learn how another unit operates and discuss how one
units work affects another unit’s work. More specific job related cross training will be
developed.
c. Continue Supervisor updates at all staff meetings.
Assigned
Intra-Agency
Members
Deadline
Ongoing
Supervisors
Ongoing
Supervisors
Ongoing
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Nicollet County Strategic Plan
d. Intra-Agency will recognize years of employee service at each all staff meeting.
e. Intra-Agency members will invite new employees to an Intra-Agency meeting to understand
the Intra-Agency mission and workplace culture.
f. Work toward innovative ways to use staff across departments to create efficiency for all
Nicollet County. Focus for 2017 will be clerical.
g. Implement Mission, Vision and Core Values (MVCV) All Staff challenge ideas and
materials into the work place.
Intra-Agency
members
Intra-Agency
Members
HS Director
HS Clerical
Supervisor
PH Director
Intra-Agency
Members
HS Director
HS Supervisors
HS Staff
Ongoing
Ongoing
12/31/17
12/31/17
19.) Lean Practices: Develop a culture of LEAN within Nicollet County Probation and surrounding departments in the criminal justice field
(Probation)
Action Steps
a. Continue with a constant improvement mindset and participation with LEAN events.
b. Complete two A3 events within the office in 2017.
Assigned
Director/Stacy
Director/Staff
Deadline
Ongoing
September
Assigned
Director/Staff
Director/Staff
Director/Staff
Deadline
February
April
March
20.) Develop and create a PSI questionnaire for department use (Probation)
Action Steps
a. Invite agents to discuss what is required in the new questionnaire.
b. Create new PSI questionnaire.
c. Begin utilizing new forms.
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Nicollet County Strategic Plan
21.) Respectful – Trusting culture: Frequent communication between the criminal justice departments (Probation)
Action Steps
a. Invite judges to staff meetings and invite other criminal justice partners to staff meetings to
communicate and educate – Ongoing.
Assigned
Director/staff
b. Have staff bring topics to monthly staff meetings. Allow open supportive discussions on
communication within Probation and other departments – Ongoing.
Staff
Deadline
January/
QuarterlyOngoing
Monthly
22.) All current licensed Certified Minnesota Assessors who will be responsible for appraising property after 2019, will obtain Accredited
Minnesota Assessors license by July 1, 2019 as mandated by State Statute (PPSD-Property Assessment)
Action Steps
a. Secure financing for classes.
b. Mentor and support CMA’s in their effort.
c. CMA’s to complete the steps for Accreditation.
Assigned
County Board
Current AMA’s &
SAMA’s
Current CMA’s
Deadline
July 1, 2019
July 1, 2019
Assigned
Assessor and
Clerical
Assessor and
Clerical
Assessor and
Clerical
Deadline
September 1,
2017
September 1,
2017
September 1,
2017
Assessor and
Clerical
September 1,
2017
July 1, 2019
23.) Examine clerical staffing needs (PPSD-Property Assessment)
Action Steps
a. Review current tasks performed by clerical staff throughout the year. Review tasks
delegated to appraisal staff and assessor since elimination of second clerical position.
b. Identify statutorily mandated tasks. Identify and prioritize non-statutorily mandated tasks
with benefit to the public and other department and agencies in mind.
c. Devise and implement strategies to streamline tasks. Investigate whether any duplication of
tasks by other departments or agencies exists. Examine low priority, non-mandated tasks to
determine whether task should be eliminated.
d. Review impact of implementation of streamlined and/or eliminated processes with goal of all
“clerical” functions being performed by current clerical staff.
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Nicollet County Strategic Plan
24.) Plan for staff retirements and staff capacity changes (Public Health)
Action Steps
a. Identify leaders within the organization and promote training and advancement – ongoing
goal. Offer Nicollet County Leadership program to staff identified as potential leaders.
b. Document all staff responsibilities on-going to identify trends and staff capacity.
Focus for 2016 will be MnCHOICES/Waiver CM staff.
c. Apply to Critical Review committee if documentation warrants additional staff.
Assigned
Director
Director
Director and
Waiver supervisor
d. Document staff responsibilities to identify trends and staff capacity. Work toward innovative Director and HS
ways to use staff across departments to create efficiency for all of Nicollet County. Focus
Director and
for 2017 will be clerical, and accounting for HHS building.
Administration
Deadline
December
2016
December
2016
July 2016
June 2017
25.) Staff development (Public Health)
Action Steps
a. Use new Workforce Development plan to identify training needs for staff.
b. Complete Workforce Competency Assessment every 3 years and update Workforce
Development plan based on results of assessment.
c. Look for opportunities for training across Nicollet County Departments as well as across the
Brown-Nicollet CHB.
Assigned
Director
Director
Deadline
June 2017
January 2019
Department Heads
and Administration
December
2017
Assigned
Director and Staff
Deadline
Fall 2017
26.) Future staff development and training of potential Public Health Workforce (Public Health)
Action Steps
a. Offer Student Nurse Clinical experiences for Gustavus Adolphus College and South Central
College. Create an efficient system for working with instructors to develop potential Public
Health Nurses.
b. Offer student internships to GAC or MSU students as staff are available to mentor.
Director, SHIP
Dec. 2017
Coordinator, LSW’s
27.) Understanding what each employee’s part is in the recording function. (Recorder)
Action Steps
a. Cross-train and improve erecording process.
Assigned
Recorders
Deadline
3/2017
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Nicollet County Strategic Plan
28.) Staff development and training of current new County Veteran Services Officer (Veteran Services)
Action Steps
a. New Veteran Services Officer become accredited.
Assigned
Veteran Services
Officer
Deadline
2017
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Nicollet County Strategic Plan
Strategy Two: Facilities and Space – preserve, maintain and build our assets
 Characteristics
o Infrastructure
o Facility Security
o
o
Facility Planning
Facility Accessibility
o
Maintain a Professional and
Historical Appearance
Goals
1.) Conduct facility planning that looks at short and long-term needs of Nicollet County Facilities (Administration)
Action Steps
a. Hire an architect to prepare a facility plan/space needs assessment for the Sheriff’s Office
and Property and Public Services Office.
b. Analyze space and facility needs for the North Mankato Services Building.
c. Hire a consultant/architect to prepare a facility plan/space needs assessment for Public
Works.
Assigned
Administrator,
Sheriff, PPSD,
Board
Administrator
Board
Administrator,
Board, Public
Works
Deadline
7/1/17
2018 or 2019
2020 or 2021
2.) Maintain documents and files as required by law and new storage facilities (Brown-Nicollet CHS)
Action Steps
a. Reduce unnecessary paper files to be moved by scanning documents and develop electronic
files.
b. Ensure Environmental Health Document Retention Policy is followed.
Assigned
EH Adm. Assistant
Deadline
Ongoing
EH Adm. Assistant
Ongoing
3.) Relocate all EM supplies and resources to one location (Emergency Management)
Action Steps
a. Relocate all supplies/equipment to one location for easy access.
Assigned
Denise/Windy/
Maintenance
Deadline
May 2016
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Nicollet County Strategic Plan
4.) Plan for additional storage and maintenance facility (Facilities Maintenance)
Action Steps
a. Acquire land/space/location – continue acquisition of land/space.
b. Design the facility based on needs – plan a space needs study.
c. Accept bids/initiate construction.
Assigned
Cty Board/
Admin/Bldg Com
Bldg Com/Fac
Maint
Board/Bldg Com/
Fac Maint
Deadline
2017
2017
2018
5.) Build and install work space in HHS Boiler Room (Facilities Maintenance)
Action Steps
a. Build and install work space in HHS Boiler Room.
b. Purchase tools and equipment.
Assigned
Facilities
Maintenance
Facilities
Maintenance
Deadline
2017
2017
6.) Assess Equipment and Facility Space (Human Services)
Action Steps
a. Assist in communicating our future furniture and equipment needs. Keep track of items that
need repair or attention regarding the building and its fixtures, technology items and
furniture.
b. Continue Human Service Medical Incident Response Team (MIRT) quarterly meetings to
address Human Service staff and building needs. MIRT members are responsible to analyze
safety concerns and implement material and trainings to address those needs.
c. Evaluate the North Mankato Service Building for efficienty of work flow based on the floor
plan, evaluate employee safety by installing a key card door to the staff work area and to
satisfy FTI requirements.
Assigned
HS Director
HS Supervisors
Deadline
Ongoing
Medical Incident
Response Team
Ongoing
HS Director
HS Supervisors
12/31/17
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Nicollet County Strategic Plan
7.) Facility Security: Safety training made available to other county departments (Probation)
Action Steps
a. Nicollet County Probation certified trainers provide safety training to Social Services –
ongoing.
b. Contact trainers, meet with Department Director and set date and location – ongoing.
c. Offer training to other Departments – ongoing.
Assigned
Director/Staff
Deadline
July/Ongoing
Director/Staff
Director
April/Ongoing
August/Ongoing
8.) Complete review of storage area documents and objects and destroy as identified on department retention schedule (PPSD)
Action Steps
a. Conduct reiew of storage area with pertinent program related staff.
b. Destroy documents or objects as per retention schedule or relocate for accessibility.
Assigned
PS Staff
PS Staff
Deadline
April 2017
August 2017
Assigned
Public Works
Department
Deadline
12/31/17
Assigned
Recorder & Staff
Recorder & Staff
Deadline
Complete
2017
Assigned
Recorder
Deadline
Ongoing
until finished
9.) Deliver road and bridge capital improvement and maintenance projects. (Public Works)
Action Steps
a. Plan, develop, and deliever 2017 road and bridge capitol improvement and maintenance
projects.
10.) Document Destruction (Recorder)
Action Steps
a. Purge & Destoy ½ of all UCC Files.
b. Purge & Destroy ½ of all UCC Files.
11.) Implement space savings and permanency. (Recorder)
Action Steps
a. Image and Register all Torrens Certificates into new software RecordEASE.
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Nicollet County Strategic Plan
12.) Reduce and inventory files/records. (Recorder)
Action Steps
a. Review and inventory records in basement.
Assigned
Recorder
Deadline
12/2017
13.) Develop plan for additional office/jail/dispatch/storage space (Sheriff)
Action Steps
a. Address current facility space usage and storage.
Assigned
Sheriff’s Office,
County Admin
b. Address heating/cooling, window efficiency, air quality concerns, office remodel and general Sheriff’s Office,
facility maintenance needs.
Maintenance Dept.,
County Admin
c. Implement facility space concerns.
County Board
Deadline
2016
2016
2017
14.) Clean Old Files/Records Retention(Sheriff)
Action Steps
a. Develop process to purge old files.
b. Work with HR on retention and personnel files.
Assigned
Sheriff’s Office
Sheriff’s Office,
Human Resources
Deadline
2017
2017
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Nicollet County Strategic Plan
Strategy Three: Technology Solutions – invest in tools to create efficiencies
o
o
o
 Characteristics
E-Services
Electronic Records Management System
Enhanced Web Services
o
o
IT Strategic Planning
Remote Access for Staff and Citizens
Examine Business Practices
o Security
o
Goals
1.) Implement E-filing and provide training as necessary regarding new filing rules (Attorney)
Action Steps
a. All staff trained in e-filing.
b. Fully implement e-filing.
c. Continue to provide training to Human Services regarding new filing rules and
confidentiality rules.
Assigned
All staff
All staff
County Attorney’s
Office Staff
Deadline
Complete
Complete
Ongoing
Assigned
Office of
Technologies
Deadline
December
2017
Assigned
Facilities
Maintenance/Office
of Technologies
Deadline
2017
Assigned
Finance Director
Deadline
12/31/17
2.) Share vital information with Dispatch and Public Health (Emergency Management)
Action Steps
a. Install a computer program between EM, Dispatch and Public Health and other departments
as needed, sharing files and information.
We continue to work with OT to find a solution for a program which will work.
3.) Upgrade building remote access technology to notebook or laptop (Facilities Maintenance)
Action Steps
a. Work with Technologies to upgrade buiding remote access to notebook or laptop.
4.) Train Staff on Laserfische for electronic records management (Finance Department)
Action Steps
a. Coordinate training for staff on new software.
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Nicollet County Strategic Plan
5.) Develop plan for implementation of imaging documents (Finance Department)
Action Steps
a. Combine imaging areas into one (Finance and Human Services).
b. Develop timeline for implementation.
Assigned
Finance Team
Finance Team
Deadline
12/31/17
12/31/17
Assigned
HR/Payroll/IT
HR/IT/AT/Admin
Deadline
4/1/16
5/1/16
Assigned
HR Director
HR
HR/IT
Deadline
5/1/16
9/1/16
11/1/16
Assigned
HR Director
HR
HR
Deadline
1/1/17
2/1/17
3/1/17
Assigned
HR Director
HR
HR
Deadline
5/1/17
9/1/17
11/1/17
6.) Implement an HRIS system with timecard, payroll and HR modules (Human Resources)
Action Steps
a. Complete full pilot and parallel testing.
b. Go live with new system.
7.) Implement Benefits Self Service on High Line (Human Resources)
Action Steps
a. Coordinate with High Line a timeline for implementation.
b. Participate in training.
c. Go live with new system.
8.) Implement Workflow on High Line (Human Resources)
Action Steps
a. Coordinate with High Line a timeline for implementation.
b. Participate in training.
c. Go live with new system.
9.) Implement Job Application Maintenance system that is paperless (Human Resources)
Action Steps
a. Coordinate with Technologies options.
b. Create or revise current application.
c. Develop a process to review applications without printing.
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Nicollet County Strategic Plan
10.) Implement Electronic Management System (Human Services)
Action Steps
a. Analyze financial resources.
Assigned
Finance Director,
HS Director,
IT Director
Deadline
12/31/17
Assigned
HS Director
HS Clerical
Supervisor
HS Committee
Technologies Dept.
HS Director
HS Clerical
Supervisor
Technologies Dept.
HS Clerical
Supervisor
HS Committee
Technologies Dept.
HS Director
HS Clerical
Supervisor
Technologies Dept.
Deadline
12/31/17
11.) Continue Phase-in Steps (Human Services)
Action Steps
a. Implement plan with Technologies Department to enhance the efficiency of the workflow
through paperless technology. Human Services has developed a Laserfische committee
dedicated to this project.
b. Purchase and install workflow software.
c. Migrate to Laserfiche.
d. Purchase and install document management software.
12/31/17
12/31/17
12/31/17
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Nicollet County Strategic Plan
12.) Successfully Train Staff (Human Services)
Action Steps
a. Document Management.
b. Workflow.
Assigned
HS Director
HS Supervisors
Technologies Dept.
HS Director
HS Supervisors
Technologies Dept.
Deadline
12/31/17
Assigned
HS Director
HS Supervisors
Technologies Dept.
HS Director
HS Supervisors
HS Staff
Technologies Dept.
HS Director
HS Supervisors
Deadline
12/31/17
Assigned
Staff
Deadline
Ongoing
12/31/17
13.) Implement Remote Access (Human Services)
Action Steps
a. Develop User Access Policy.
b. Implement remote access technology to increase productivity and value added time.
c. Evaluate the effects of implementing the new equipement and make adjustments as necessary.
12/31/17
12/31/17
14.) Online information: Keep web page updated and user friendly (Probation)
Action Steps
a. Review website and update monthly or as needed - ongoing.
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Nicollet County Strategic Plan
15.) Begin using the CSTS Broadcast Messaging feature (Probation)
Action Steps
a. Have technologies activate the feature and create a separate email account where emails/text
message from clients will be directed.
b. Run tests to make sure it is working properly.
c. Begin using broadcast feature with clients.
Assigned
Director/Staff
Deadline
January
Director/Staff
Staff
February
March
Assigned
Director/staff
Director/staff
Deadline
May 2016
May 2016
Assigned
Director/Staff
Deadline
April
Director/Staff
Staff
July
July
Assigned
Director/Staff
Director/Staff
Staff
Deadline
January
April
August
16.) E Services: Provide online paperless forms (Probation)
Action Steps
a. Implementing the use of E forms between Court Administration, the Courts and Probation.
b. Train staff affected by new forms on storage and distribution.
17.) Acquire the CSTS mobile web edition (Probation)
Action Steps
a. Choose a deployment strategy consistent with local IT infrastructure and agency/county
security policies.
b. Contact IT to complete appropriate setting.
c. Train staff.
18.) Review computer files and merge into CSTS (Probation)
Action Steps
a. Determine what files need to be merged into CSTS.
b. Merge documents into CSTS.
c. Delete files from G Drive.
Page | 20
Nicollet County Strategic Plan
19.) Implement use of CAMAvision Document Management & Storage (DMS) for non-private data. (PPSD-Property Assessment)
Action Steps
a. Scan 2017 non-private documents into the CAMAvision DMS with goals of less paper, less
physical storage area needed and more efficient staff access to records.
b. As staff availability allows, historical non-private documents will be scanned into the
CAMAvision DMS with goals of less paper, less physical storage area needed and more
efficient staff access to records.
Assigned
All Staff
Clerical
Deadline
December
31, 2017
Ongoing
20.) Transition of current electronic file storage to one location which will store all PPSD-Property Services files (PPSD-Property Services)
Action Steps
a. Create parcel folders by Township, beginning with feedlots and dwellings subfolders.
1) Staff will verify feedlot GIS links.
b. Create subfolders with SSTS documents.
2) Staff will verify SSTS GIS links.
c. As time allows, remaining subfolders will be created and files relocated.
Assigned
PPSD Staff
PPSD Staff
PPSD Staff
PPSD Staff
PPSD Staff
Deadline
Completed
Completed
Completed
Completed
December
2017/Ongoing
21.) Set-up and implement use of secured access Laserfiche electronic retention system for private data, specifically homestead applications
(PPSD-Property Assessment)
Action Steps
a. Coordinate with Technologies Department on set-up and implementation.
b. Scan homestead applications received in 2016 into Laserfiche with goals fo less paper, less
secured storage area needed for these documents, and more efficient staff access to records.
c. As staff availability allows, historical homestead applications will be scanned into Laserfiche
with goals of less paper, less secured storage area needed for these documents and more
efficient staff access to records.
Assigned
OT, Clerical &
Supervisor
Clerical
Clerical
Deadline
In Progress
January 31,
2017
Ongoing
Page | 21
Nicollet County Strategic Plan
22.) Develop and Implement Electronic Health Record exchange and storage of records (Public Health)
Action Steps
a. Continue to orient and train staff to Electronic Health Records use.
b. Continue to learn and expand use of EHR – Nightingale Notes – going well, continue.
c. Complete LEAN process to determine the best way to electronically store files.
d. Implement electronic storage of files.
Assigned
Director, OT,
CHAMP, 4 selected
staff persons
All Public Health
staff
Public Health Staff
with OT assistance
Public Health Staff
with OT assistance
Deadline
Ongoing
Ongoing
December
2017
December
2017
23.) Continuously improve the performance and delivery of all Public Health services by exploring new technology that will streamline
documenation and storage of records (Public Health)
Action Steps
a. Meet with OT to assess current practice and explore possible solutions – possible LEAN
event. LEAN process identified the need for Adobe reader/writer, cell phones, and portable
modems that will create efficiency in waiver staff. Implement new processes and document
efficiencies achieved.
b. Implement new strategies using PDSA principles (Plan, Do, Study, Act).
c. WIC - LEAN process identified need to change postcard reminders for WIC to more
efficient and inexpensive text reminders. One Call Now software was purchased and will be
implemented to create efficiencies.
d. Look for ways to efficiently create and store passwords that will keep integrity within the
computer system and efficiency for staff. Possible LEAN event.
Assigned
Director, OT,
Supervisor, and
staff
Deadline
December
2017
Supervisor and
Staff
Supervisor, OT and
Staff
December
2016
July 2017
Director and staff
with OT assist
December
2017
Assigned
Recorders, WCI,
Finance
Deadline
12/2017
24.) Online searches (RecordEASE web. (Recorder)
Action Steps
a. Work with vendor to implement credit card access for web users.
Page | 22
Nicollet County Strategic Plan
25.) Implement Electronic Medical Records (Sheriff’s Office)
Action Steps
a. Review systems available and analyze needs.
b. Address Medical Records needs.
c. Purchase new Medical Records system.
Assigned
Deadline
Sheriff’s Office
Staff, Office of
Technology
Sheriff’s Office,
Office of
Technology
County Board
2017
2017
2017
26.) Develop/Hire full time person to handle all electronic media management and GIS Mapping (Sheriff’s Office)
Action Steps
a. Review electronic files that need management.
b. Consult with Office of Technology on managing.
c. Develop job description for position.
Assigned
Deadline
Sheriff’s Office
Sheriff’s Office,
Office of
Technology
Sheriff’s Office/HR
2017
2017
2018
27.) Implement rollout schedule and installation for next version of Windows and Office platforms (Technologies)
Action Steps
a. Determine departments and prepare for installation and training for departments.
b. Install and test master image for clients utilizing VDI solution.
c. Setup training for staff.
d. Rollout and train.
Assigned
Office of
Technologies
Technologies
Technologies
Technologies
Deadline
Sept. 2017
Oct. 2017
Nov. 2017
Mar. 2018
Page | 23
Nicollet County Strategic Plan
28.) Move additional departments over to VDI solution for desktop (Technologies)
Action Steps
a. Determine which apps / departments make the most sense for this depolyment.
Assigned
Technologies
Deadline
March 2016
b. Roll out new clients to mobile and web clients.
c. Roll out clients to desktops and train users on new features. Have tested new installations.
d. Continue to move departments over to this platform.
Technologies
Technologies
Technologies
March 2016
October 2016
2017
Action Steps
a. Determine applications that have to be replaced or find solution that meets needs.
Assigned
Technologies
Deadline
Mar. 2017
b. Install solutions and parrell test for needs being met.
Technologies
July 2017
c. Turn off AS/400 and verify all needs are being met.
d. Remove AS/400 from mix of equipment.
Technologies
Technologies
Oct. 2017
Dec. 2017
29.) Remove AS/400 from use
30.) Roll out Laserfiche to departments and incorporate workflow where possible for efficiences (Technologies)
Action Steps
a. All departments as need and time permits.
Assigned
Technologies
Deadline
Ongoing
December
2017
Action Steps
a. Need to replace the application that is currently on the AS400 with a functioning system that
will be able to be updated and provide required reports for MCIT and State Auditor.
Assigned
Technologies
Deadline
December
2016
b. Load and test valitate reports for requirements.
Technologies
March 2017
31.) Implement Fixed Asset Program across the County (Technologies)
Page | 24
Nicollet County Strategic Plan
32.) Install updated and enhanced ticketing system to allow better metrics (Technologies)
Action Steps
a. Continue testing and refining setup from Pilot.
Assigned
Technologies
Deadline
Dec. 2016
b. Implement new system and train users.
c. Add additional department into system for better customer service and tracking.
Technologies
Technologies
Mar. 2017
Mar. 2017
Assigned
Administration,
Technologies
Deadline
12/31/17
33.) Enhance the County website (Administration)
Action Steps
a. Hire a consultant to develop a new county website with enhanced features.
Page | 25
Nicollet County Strategic Plan
Strategy Four: Programs and Services – providing efficient services with innovation and accountability
 Characteristics
o Efficient Services
o Preventative Services
o Collaborations and Partnerships
o
o
Measure Return on Investment
Financial Sustainability
o
o
Changing Population and Demographics
Delivery System Models
Goals
1.)
Coordinate and provide continued community collaboration on truancy and educational neglect issues. (Attorney)
Action Steps
a. Develop brochure on causes of truancy and educational neglect.
b. Coordinate presentations to various service providers regarding the causes of truancy
and educational neglect and how the provider can collaborate with others to address
causes.
c. Coordinate Stakeholders for Education Success Meetings.
Assigned
Attorney’s Office
Attorney’s Office
Deadline
1/31/2016
3/30/2016
Attorney’s Office
Ongoing
2.) Coordinate and provide increased Victim-Witness Services (Attorney)
Action Steps
a. Evaluate current victim-witness services in light of best practice recommendations.
b. Implement changes to victim-witness program based upon practice review.
c. Increase collaboration with county and community partners to provide services to crime
victims.
Assigned
Attorney’s
Office/Victim
Witness
Attorney’s
Office/Victim
Witness
Coordinator
Victim Witness
Coordinator/Court
Services/Sheriff’s
Department/Human
Services/Law
Enforcement
Deadline
March 2017
June 2017
Ongoing
Page | 26
Nicollet County Strategic Plan
3.) Implement regular law enforcement training activities (Attorney)
Action Steps
a. Identify key areas of needed training by collaborating with law enforcement agencies.
b. Establish schedule of training.
c. Implement training sessions at least 3 per year.
Assigned
MZF/JPD
LS
All attorneys
Deadline
Ongoing
Ongoing
Ongoing
Assigned
Attorney’s Office,
Human Services
Attorney’s Office,
Human Services
All attorneys
Deadline
Ongoing
Assigned
Attorney’s Office
Attorney’s Office
Administrator/Office
of Technologies
Deadline
Complete
Ongoing
December
2017
4.) Evaluate need and potentially implement regular human service training activities (Attorney)
Action Steps
a. Identify whether there are key areas of training needed by specific human service
departments by collaborating with those departments.
b. Establish schedule of training.
c. Implement training sessions at least 3 per year (as necessary).
Ongoing
Ongoing
5.) Establish web-based access to all County ordinances (Attorney)
Action Steps
a. Identify all County ordinances and effective dates.
b. Renumber all County ordinances so each department has a specific chapter.
c. Publish all ordinances on Nicollet County website.
6.) Maintain Environmental Educational activities and resources for licensed establishments (Brown-Nicollet CHS)
Action Steps
a. Work with BN CHB to re-establish/and hire position of additional Environmental
Health Specialist.
b. Maintain and keep current Environmental Health webpage on Nicollet County Website.
c. Ensure smooth transition of newly appointed Administrative Assistant as result of
retirement of previous Administrative Assistant with 32 years of service.
d. Provide quarterly newsletter to all licensed food and beverage establishments.
Assigned
EH Director
Sr. EH Specialist
EH Director/Sr. EH
Specialist
EH Director
Deadline
December
2016
Monthly
Ongoing
Ongoing
Page | 27
Nicollet County Strategic Plan
e. Provide additional training materials for all licensed food and beverage establishments
to meet requirements necessitated by the implementation of newly adopted Minnesota
Food Code.
EH Director/Sr. EH
Specialist
Fall 20172018
Assigned
EM Staff
Deadline
December
2017
Assigned
EM Staff
Deadline
December
2017
7.) Receive EMPG funding (Emergency Management)
Action Steps
a. Complete all tasks which are required to receive yearly EMPG grant monies.
8.) Increase Citizen Opt In for the Emergency Notification System (Emergency Management)
Action Steps
a. Continue to provide information to residents to sign up for the Emergency Notification
System online.
9.) Increase preparedness presentations via media and various groups within the county (Emergency Management)
Action Steps
a. Present information on Emergency Management and preparedness via media and groups
within the county such as newspapers, boys scouts, church groups, head start, etc.
Assigned
Denise/Windy
Deadline
December
2017
10.) During FY 2017, provide SNAP-Ed eligible young families in Nicollet County increased educational opportunities and access to local
foods to improve their ability to make healthy choices around food and physical activity (Extension)
Action Steps
a. During FY 2017, 50 percent of Nicollet County participants in SNAP-Ed courses will
show an increase in either consumption of fresh fruits and vegetables, or physical
activity.
b. Improve healthy eating and active living behaviors of young families and preschool
children through continuing to develop curriculum that meets the unique needs of this
audience.
Assigned
Deadline
Regional SNAP Ed Ongoing
Extension Educator
Regional SNAP Ed Ongoing
Extension Educator
Page | 28
Nicollet County Strategic Plan
c. Maximize resources and capacity of Nicollet County agencies/communities to support
local access to affordable fresh fruits and vegetables through establishing networking
opportunities during FY 2017.
Regional Snap Ed
Ongoing
Extension Educator
11.) Provide opportunities to low income families with STEM and/or leadership opportunities to promote 21st century learning skills
(Extension)
Action Steps
a. Contact the school administration to discuss possible partnership opportunities.
b. Provide resources and training with volunteers and teachers, to carry out programming
identified during the initial training. These volunteers will provide a return of investment.
c. Assist with additional programming and outreach opportunities to increase the 21st
century learning skills within the youth.
Assigned
Nicollet County 4H
Program
Coordinator
Nicollet County 4H
Program
Coordinator
Nicollet County 4H
Program
Coordinator
Deadline
Ongoing
Ongoing
Ongoing
12.) Ensure Agricultural Producers in Nicollet County have access to eight relevant and timely programs per year. (Extension)
Action Steps
a. Enhance interdepartmental collaboration in county Extension programming, in addition
to leveraging the expertise of state and regional Extension colleagues.
b. Offer technical assistance and resources to producers in farm business and financial
planning through FINPACK and other management bench-marking services.
c. Establish programming plan to reach multiple disciplines of agricultural production
through using information technologies such as social media and web-based
communications.
Assigned
Ag Production
Systems Educator
Ag Production
Systems Educator
Ag Production
Systems Educator
Deadline
Ongoing
Ongoing
Ongoing
Page | 29
Nicollet County Strategic Plan
13.) Successful payroll processing with new Highline payroll system (Finance Department)
Action Steps
a. Coordinate training for staff.
b. Assist in testing and implementation.
c. Develop and put into place procedures for processing payroll.
Assigned
Finance Director
Acct Tech, Payroll,
Finance Director
Acct Tech, Payroll
Deadline
1/1/17
1/1/17
Assigned
HS Child Support
Supervisor
HS MGA
Authorized Users
HS Child Support
Supervisor
Deadline
06/30/17
6/30/17
14.) Implement MGA (Human Services)
Action Steps
a. Implement the MGA process.
b. Administer staff training for MGA.
06/30/17
15.) Increase knowledge of Public Health and Veteran Service’s Programs (Human Services)
Action Steps
Assigned
a Continue collaborative meetings between Human Service and Public Health Management HS Director
staff to gain understanding of programs and services.
HS Supervisors
PH Director
PH Supervisor
b. Supervisors share learned information at their own Unit meetings to increase awareness HS Supervisors
for all staff.
c. Implement collaborative meetings between Human Service and Veteran Service’s
HS Director
Management staff to gain understanding of programs and services.
HS Supervisors
Veteran’s Services
Supervisor
d. Supervisors share learned information at their own Unit meetings to increase awareness HS Supervisors
for all staff.
Deadline
Ongoing
Ongoing
Ongoing
Page | 30
Nicollet County Strategic Plan
16.) LEAN Practices: Develop a culture of LEAN within Nicollet County Human Services and related Departments (Human Services)
Action Steps
a. Continue with a constant improvement mindset and participation with LEAN events.
b. Mandated Supervisor participation in an annual LEAN event utilizing Process
Improvement tools.
c. Implement Mission, Vision and Core Values (MVCV) all staff challenge ideas and
materials into the work place.
Assigned
HS Director
HS Supervisors
HS Staff
HS Director
HS Supervisors
HS Director
HS Supervisors
HS Staff
Deadline
Ongoing
Ongoing
12/13/17
17.) Create and Implement new Chemical Use Assessment Program within our Department (Probation)
Action Steps
a. Agent Deanna Ruffing will attend trainings to become a certified Chemical Use
Assessor.
b. Determine a process to direct clients to Agent Deanna Ruffing for completion of
assessments.
c. Once a process is set begin implementation of program.
Assigned
Director/Agent
Deadline
January
Director/Staff
February
Director/Staff
February
Action Steps
a. Conduct a review of division duties and look for similarities.
Assigned
PPSD Staff
b. Prepare report of similarities and options for division assistance.
PPSD Staff
c. Implement options and reevaluate changes at 3 months.
PPSD Staff
Deadline
December
2016
February
2017
July 2017
18.) Review of Property and Public Services Department Counter Activities (PPSD)
Page | 31
Nicollet County Strategic Plan
19.) Implement Customer Service Training Activities (PPSD)
Action Steps
a. Identify Areas of Training with Assistance of Division Managers.
b. Determine PPSD Training Schedule.
c. Coordinate at least one training session per year for all divisions.
Assigned
PPSD Managers
PPSD Managers
PPSD Managers
Deadline
Quarterly
Ongoing
Ongoing
20.) Develop plan to meet mandated quintile (five year reappraisal) inspections with current staffing levels (PPSD-Property Assessment)
Action Steps
a. Review current quintile plan and inspection process. Review non-appraisal duties
assigned to appraisers.
b. Revise quintile plan if necessary, assign parcel inspection duties, and devise and
implement strategies to streamline the inspection process.
c. Determine whether non-appraisal duties are mandated tasks and prioritize tasks that are
not mandated. Review low priority, non-mandated tasks to determine whether tasks
should be eliminated. Investigate possibility of reassignment of non-appraisal duties to
other staff.
Assigned
Appraisers &
Assessor
Appraisers &
Assessor
Appraisers
Deadline
February
2017
May 2017
Assigned
PPSD-Pub Ser.
Deadline
Ongoing
December
31, 2018
21.) Develop a regular schedule of sale of tax forfeited property (PPSD-Public Services)
Action Steps
a. Review properties yearly and maintain a consistent sale schedule going forward.
2015 tax forfeiture batch in progress. A process has been created to track future tax
forfeiture properties.
22.) Plan and prepare Continue Education Hours (CEH) training schedule for four-year (7/1/16-7/1/20) license period (PPSD-Property
Assessment)
Action Steps
a. Review CEH requirements of each staff member based on license level. Identify
mandatory and optional training requirements.
b. Investigate CEH eligible training opportunities and schedule staff accordingly.
Assigned
Assessor
Assessor
Deadline
December
2016
July 1, 2020
Page | 32
Nicollet County Strategic Plan
23.) Locate county infrastructure (ex. Culvert, tile intakes, and bridge) assets via GIS (PPSD-Property Services, Public Works)
Action Steps
a. Begin to gather culvert and bridge location data from GPS points and aerial
photography.
b. Establish protocol for mapping.
c. Add locations to GIS data.
Assigned
GIS staff/PW
Deadline
January 2017
GIS staff
GIS staff
January 2017
Ongoing
24.) Implementation of the use of credit card machines in various departments (PPSD-Public Services)
Action Steps
a. Work with vendor to set up initial contract.
b. Implement use to departments by phases with phase 1 being the PPSD Department.
Assigned
Public Services
Manager
Public Services
Manager
Deadline
July 2017
Assigned
Public Services
Manager and
Assessor
Public Services
Manager and
Assessor
Deadline
December
31, 2017
July 2017
25.) Review tax abatement procedure (PPSD-Public Services)
Action Steps
a. Review tax abatement policy and make changes as necessary.
b. Review tax abatement application and make changes as necessary.
December
31, 2017
Page | 33
Nicollet County Strategic Plan
26.) Strive to collaborate with community partners to develop cultural competency in the Public Health department.
(Public Health)
Action Steps
a. Participate in community groups such as clinic and hospital partners, schools, volunteer
organizations, and city and county workgroups.
Assigned
All public health
staff
b. Educate staff about Health Equity and Cultural Competency using the Workforce
Development plan as a guide.
Director and SHIP
coordinator
Deadline
Throughout
strategic plan
timeframe
December
2017
27.) Begin work on Community Health Assessment (Public Health)
Action Steps
a. Gather data from recent survey, student survey, and MDH center for statics and begin to
analyze. Look for opportunities to use focus groups to gather additional data.
b. Work with SHIP coordinator to analyze the Health Equity Data Assessment.
c. Work with community members to form a Community Assessment Team.
Assigned
Director
Director and SHIP
coordinator
Director
Deadline
December
2017
December
2017
December
2017
28.) Implement Drainage Repair Policy (Public Works)
Action Steps
a. Revise draft drainage repair policy.
b. Present draft policy to County Board and take comments.
c. Approve and implement drainage repair policy.
Assigned
Ditch Inspector,
PWD, Co Atty,
PPSD-Pub. Serv.
Ditch Inspector,
PWD, County
Board, County
Admin
County Board,
Ditch Inspector,
PWD
Deadline
February
2017
April 2017
June 2017
Page | 34
Nicollet County Strategic Plan
29.) Introduce and Promote erecording to all clients (Recorder)
Action Steps
a. Host/train clients on new software and recording options.
Assigned
Recorder
Deadline
6/2017
Page | 35
Nicollet County Strategic Plan
Strategy Five: Financial Stability – prudent use of taxpayer resources
 Characteristics
o Maintain Financial Policies
o Employee Engagement and Investment
o
o
Measure Return on Investment
Revenue Diversification and Cost Control
o
Capital Improvement Planning for Large
Capital Projects
Goals
1.) Develop a new capital improvements plan (Administration, Finance)
Action Steps
a. In conjunction with the Finance Department, develop a new capital improvements plan.
(Administration)
b. Coordinate Public Services Staff and Drainage Inspector’s efforts to make full use of
program.
c. Create a link on County web page for citizen access to this data.
d. In conjunction with the Finance Department and development of a capital improvement
plan, develop a debt service plan that tries to establish a level or near level annual debt
service levy. (Administration)
Assigned
Administrator’s
Office, Finance
Department
Staff, Ditch Insptr
Deadline
12/31/17
Staff, IT Dept.
Administrator’s
Office, Finance
Department
12/31/15
12/31/17
12/31/15
2.) Create and maintain annually a budget category for larger repairs, breakdowns, and replacements of antiquated and older
equipment (Facilities Maintenance)
Action Steps
a. Set starting amount with provision to roll any unused into following budget cycle.
Work with Finance to come up with a plan.
b. Annually evaluate expenditures/add to rollover provision.
c. Utilize funds for repairs/replacements and upgrades of equipment and other capital
improvement projects.
d. Determine funds available, assess priority repairs and implement.
Assigned
Budget Com, Fac
Maint
Budget Com, Fac
Maint
Fac Maint, Bldg
Com, Admin
Fac Maint, Finance
Deadline
2016
2017 Annually
Annually
Annually
Page | 36
Nicollet County Strategic Plan
3.) Implement internal auditing in preparation for State Audit (Finance Department)
Action Steps
a. Monthly and quarterly fiscal system cleanup.
b. Compile data needed for audit and submit to State Auditor by deadline.
Assigned
Accountant,
Finance Director
Accountant,
Finance Director
Deadline
12/31/17
Assigned
Finance Director
HS Director
HS Supervisors
HS Director
HS Supervisors
Deadline
Ongoing
Assigned
Staff, IT Dept.
Deadline
December 31,
2017/Ongoing
Staff, Ditch Insptr
December 31,
2017/Ongoing
December 31,
2017/Ongoing
03/31/17
4.) Financial Reimbursement Analysis (Human Services)
Action Steps
a. Evaluation of the financial ramifications of the new systems and programs.
b. Evaluation on all available reimbursements.
Ongoing
5.) Implement Drainage Records Database Program ( PPSD-Public Services)
Action Steps
a. Scan and index all drainage records – A new scanning process has been implemented to
reduce the amount of research time required and save the documents in one location.
Public Services staff has been trained in the new process. In addition, to the Public
Services staff scanning documents, support will also be provided by Property Services
staff after the division relocation occurs.
b. Coordinate Public Services Staff, OT, and Drainage Inspector’s efforts to make full use
of program.
c. Discuss implementation of County webpage for citizen access to data.
Staff, IT Dept.
Page | 37
Nicollet County Strategic Plan
6.) Become proactive in anticipating expenses to insure a positive balance in all county ditches (PPSD-Public Services)
Action Steps
Assigned
a. Review current and upcoming expenditures annually and account for future expenses to PPSD-Pub Ser
maintain a positive balance.
Deadline
12/31/15/Ongoing
7.) Implement County Board Approved Five Year Road & Bridge Capital Improvement Plan (Public Works)
Action Steps
a. Update current 5 year road & bridge capital improvement plan.
b. Set and hold public hearing on draft 5 year road and bridge capital improvement plan
(2017-2021).
c. Design, fund and construct projects in approved 5 year capital improvement plan.
Assigned
Hwy Engineering
Staff
PWD, County
Admin, County
Board
Hwy Engineering
Staff, County
Admin, County
Board, PPSD-Pub.
Serv.
Deadline
Jan/Feb 2017
Feb/March 2017
Yearly 2017-2021
8.) Implement Redetermination of Benefits on CD 77, Lateral 1 to Branch 4 of CD 77, Lateral 2 to CD 77, Lateral 3 to CD 77, CD
86A, Lateral 1 to CD 86A (Public Works)
Action Steps
a. Appoint ditch viewers and approve contracts for ditch viewing services.
b. View properties and submit ditch benefit report.
c. Approve new ditch benefits.
d. Install buffer strips.
Assigned
County Board,
Ditch Inspector,
PWD
Ditch Viewers,
Ditch Inspector
County Board
Deadline
October 2014
Ditch
Inspector/PWD
Fall 2017 or Spring
2018
Spring 2017
Summer 2017
Page | 38
Nicollet County Strategic Plan
9.) Implement Redetermination of Benefits on CD 24, 38A, 54, 61, 76A, 82, 83, 95, and 97. (Public Works)
Action Steps
a. Appoint ditch viewers, engineer, and approve contracts for ditch viewing services.
b. View properties and submit ditch benefit report.
c. Approve new ditch benefits.
d. Install buffer strips.
Assigned
County Board,
Ditch Inspector,
PWD
Ditch Viewers,
Ditch Inspector
County Board
Deadline
September 2016
Ditch
Inspector/PWD
2017-2018
Fall 2016-Fall 2017
2017-2018
10.) Update Cost Participation Policies Applicable to Cooperative Highway Projects Between Nicollet County and Other Agencies
(Public Works)
Action Steps
a. Revise current adopted Cost Participation Policy (9-22-2009).
b. Present revised draft to County Board of Commissioners.
c. Solicit comments from Cities and Townships within Nicollet County.
Assigned
PWD
PWD/County Board
PWD
Deadline
Feb 2017
March 2017
April-May 2017
d. Present Final draft to County Board for Approval.
PWD
July-Aug 2017
Assigned
Sheriff’s Office,
Human Resources
Sheriff’s Office,
Human Resources
Sheriff’s Office
Deadline
2016
11.) Implement a Night shift jail supervisor and Patrol supervisor(Sheriff’s Office)
Action Steps
a. Develop job description for position.
b. Hire/promote supervisor.
c. Train supervisor.
2017
2017
Page | 39