Position Description
Administration Officer – Work Integrated Learning
Position No:
NEW
College:
College of Science, Health and Engineering (SHE)
Department:
Experiential Learning, College PVC Office
Campus/Location:
Melbourne (with travel to regional campuses as required)
Classification:
Higher Education Officer Level 5 (HEO5)
Employment Type:
Continuing, Full-Time
Position Supervisor:
Number:
Coordinator, Placement Operations (HEO7)
Other Benefits:
http://www.latrobe.edu.au/jobs/working/benefits
Further information about:
La Trobe University - http://www.latrobe.edu.au/about
College of Science, Health and Engineering – http://www.latrobe.edu.au/she
For enquiries only contact:
Martine Davis TEL: 9479 5865 Email: [email protected]
Marnie Long TEL: 9479 6795 Email: [email protected]
Position Description
Administration Officer (Work Integrated Learning)
Position Context
The College of Science, Health and Engineering comprises 9 Schools and 16 Departments across
La Trobe’s multi-campus operations. The College offers a range of general and specialist
undergraduate and postgraduate courses that are rigorous and attuned to meeting the needs of
students in ensuring their readiness to work in changing environments. Our courses are
appropriately linked to emerging trends and critical global issues. The College research
achievements have an outstanding reputation for their innovation and contribution to society
and are at the forefront of building strong relationships with industry partners.
Based within the Partnership Operations team and reporting to the Coordinator, Placement
Operations, with direction and guidance also provided by the Experiential Learning Advisor
(WIL), this position will provide a range of administrative services to support the delivery of
Work Integrated Learning programs across a variety of disciplines. This position involves
extensive stakeholder management and will have responsibility for the provision of high quality
customer service and advice to industry partners, academics and students involved in Work
Integrated Learning Programs across the College.
Duties at this level may include:
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In accordance with set procedures evaluate, process and tracking work integrated learning
placement requests, rostering students and liaising with various stakeholders
Assist in the development, documentation and implementation of procedures relating to work
integrated learning Programs to ensure consistent business processes
Act as the main point of contact for students, staff and work integrated learning agencies,
dealing with enquiries, providing support and guidance
Assist with the development and maintenance of work integrated learning Program promotional
materials for industry and students
Liaise effectively with organisational units and staff beyond the immediate unit to gather
information, stay informed and contribute to the requirements of the Partnership Operations
portfolio
Apply relevant and applicable policies and procedures to ensure the provision of effective and
efficient administration of placements and work integrated learning partnership agreements
Update existing work integrated learning program materials
Provide factual and accurate information, as appropriate to internal and external stakeholders
regarding work integrated learning experiences
Access and maintain relevant University data bases and systems, including developing and
maintaining an employer database
Provide a range of administrative support services such as word processing, drafting routine
correspondence, taking minutes and action items, organising meetings, room bookings for pre
placement workshops and following up on relevant action items
Commitment to providing excellent customer service to students, staff and the community
which may require assisting other staff across the work integrated learning Portfolio as directed
by Coordinator, Placement Operations and the Experiential Learning Advisor (WIL) during peak
periods and at other times as required
Work collaboratively as a member of the College’s administrative staff and undertake other
administrative functions and tasks as required.
Key Selection Criteria
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Completion of a degree without subsequent relevant work experience; or an equivalent
combination of relevant experience and/or education/training.
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Demonstrated office administration and administration management experience.
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Excellent written and oral communication and interpersonal skills, including the ability to
communicate with a variety of stakeholders at different levels (students, academics, industry
etc).
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Develop and maintain excellent working relationships with colleagues, internal stakeholders
and external providers.
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Demonstrated capacity to work independently and organise work effectively and efficiently
whilst also contributing positively to an effective team.
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Demonstrated ability to work in a multi-functional team environment and contribute proactively to an effective team.
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Demonstrated ability to deliver high quality customer services, prioritise customer
requirements and an ability to liaise with a diverse customer base
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High level of proficiency in computer software packages including word processing,
spreadsheets, databases, electronic mail and the internet, and the ability to maintain a high
level of accuracy in administrative functions including data entry and document proofing
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Experience of planning and progressing work activities within general guidelines, using
initiative and judgement
Desirable
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Knowledge and understanding of work practices, policies, processes and procedures
relevant to the role, which may include broader sector awareness
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Operational knowledge of the work and activities relevant to delivery of Work Integrated
Learning Programs
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Knowledge of placement management system inPlace, SISone, Allocate plus and LMS
La Trobe Values
At La Trobe we:
 take a world view
 pursue ideas and excellence with energy
 treat people with respect and work together
 are open, friendly and honest
 hold ourselves accountable for making great things happen.
For Human Resource Use Only
Initials:
Date: