Shakespeare’s Globe
Access
Guide
Information on general
accessibility and assisted
performances
Contents
3
Welcome
4
Map of the local area
5
Getting to Shakespeare’s Globe
8
Booking and collecting tickets
9
Globe Theatre: Attending a performance
12
Globe Theatre: Seating plans
18
Sam Wanamaker Playhouse: Attending a performance
22
Sam Wanamaker Playhouse: Seating plans
25
Visiting the Globe Exhibition & Theatre Tours
28
Globe Education
30
Globe Shop
31
Eating & Drinking
32
Plans of the Globe Centre and Sackler Studios
38
Access Scheme and Application Form
42
Feedback
43
Contact Us
The Shakespeare Globe Trust is a limited company registered in England and Wales
No. 1152238 and a registered charity No. 266916. Shakespeare Globe Trading Limited
is registered in England and Wales No. 997433. 21 New Globe Walk, London SE1 9DT.
Photographs: Pete Le May, Simon Kane, Hannah Yates.
All information is correct at the time of publication: last updated March 2015.
Design and layout: Pete Le May.
2
Welcome
Welcome to Shakespeare’s Globe.
The team here is passionate about welcoming all our visitors
to our unique venue. We are continually updating and
improving our facilities to make everyone’s day out enjoyable,
whether you are a visitor to the Exhibition and Tour, Globe
Education, either of our theatres, or indeed all of the above.
Inside this guide you will find all the information that you will
need to plan your visit. Our staff and volunteers are on hand
at all times around our sites. Please speak to any of them if you
have any concerns or needs while you are here. They will do
what they can to help.
However, if you feel that it would be useful to contact us in
advance to discuss specific access requirements, please do so.
Contact details can be found at the back of this booklet.
I hope you enjoy your visit.
Sandra Lynes
Head of Visitor Experience, Shakespeare’s Globe
3
Map of the local area
Blackfriars
BANKSIDE
National Theatre
BANKSIDE
To Waterloo
St Paul’s
UPPER TH
AMES STR
EET
Bankside
Pier
BANKSID
Tate Modern
Shakespeare’S
BAGLOBE
NKSIDE
Blackfriars
Tate Modern
Shakespeare’S
Blackfriars
GLOBE
National Theatre
Bankside
Pier
E
SUM
To Waterloo
NEW
NER
STR
EET
SUM
N
R ST
SOUTEH
WRAERE
K
T
UT
THE C
UT
NORTH
NORTH
THE C
Bus stop for routes RV1 and 381
UNIO
N STR
UNIO
EET
SOUT SOUTH
HWAR WARK
K BRI BRIDG
DGE
E
Millennium
Pier
Blackfriars
Millennium
Pier
Mansion House
NEW
GLO GLOB
EW
BE W
ALK
ALK
B
EAR
BEA
R GD
GDN
S
NS
Blackfriars
Temple
To
St Paul’s
UPPER TH
AMES To
STREET
Blackfriars
Mansion House
IL ENNIU
MILLENM
M BRIDG
NIULM
BRIDG
E
E
BLACKFRIARS
BRIDGE
BLACKFRIARS
BRIDGE
Temple
SACKLER STUDIOS
PAR
K ST
SACKLER STUDIOS
To
London
Bridge
PAR
To
London
Bridge
K ST
STREET
SOUTHWAR
K STRE
ET
N STR
EET
Bus stop for route 344
Refer
32RV1for
more detailed
map344of the streets near the Globe.
Bus to
stoppage
for routes
anda381
Bus stop for route
Bankside at the end of New Globe Walk. There are five steps or a shallow ramp between Bankside and street level.
4
Getting to Shakespeare’s Globe
Arriving
on foot
From the east: a wide, even footpath, with ramp, runs for
approximately 150 metres from Southwark Bridge to the
Globe.
From the west: a wide, even footpath that narrows near
the Millennium Bridge (which is also ramped) runs for
approximately 200 metres. A ramp descends from the
riverside footpath to the Globe.
Closest
Underground
stations
The closest London Underground stations to the Globe are:
• Mansion House (District & Circle lines): 600 metres.
• Cannon Street (District & Circle lines): 700 metres.
Please note: Cannon Street is closed from 9.30pm on
weekdays, 7.20pm on Saturdays, and all day on Sundays.
• London Bridge (Northern & Jubilee lines): 800 metres.
• Southwark (Jubilee line): 900 metres.
• St Paul’s (Central line), via Millennium Bridge: 1000 metres.
• Bank (Central line), via Southwark Bridge: 850 metres.
• Blackfriars (District & Circle lines), via Millennium Bridge
or Blackfriars Bridge: 800 metres.
Bankside, near the Exhibition entrance. There is a wide, shallow ramp between Bankside and street level.
5
Closest
train stations
The closest National Rail stations to the Globe are:
• Blackfriars (exit towards Bankside), Cannon Street,
London Bridge, Waterloo.
Arriving
by bus
Local bus routes include:
• 45, 63, 100 to Blackfriars Bridge.
• 15, 17 to Cannon Street.
• 11, 15, 17, 23, 26, 76 to Mansion House.
• 381, RV1 to Southwark Street.
• 344 to Southwark Bridge Road.
Arriving
by boat
There are regular boat services to Bankside Pier, which is
located directly in front of the Globe’s riverside site.
Arriving
by car
Where possible visitors are advised to arrive by public
transport or by taxi. There is an NCP car park to the north of
Southwark Bridge (London Vintry Thames Exchange, EC4R
3TB, open 24 hours, with two disabled bays). There is an
NCP car park to the south of London Bridge station (London
Bridge, SE1 3RU, open 24 hours, with four disabled bays). The
National Theatre operates a car park (SE1 9PX, open to 1am).
Parking around Shakespeare’s Globe itself is limited, but is
possible on New Globe Walk on display of a blue badge.
Shakespeare’s Globe has two bookable disabled parking
spaces, shown on the map on page 34. Please book via the
Access Information line. Spaces are allocated on a first come,
first served basis. For afternoon performances, the spaces
must be vacated by 6.00pm (5.00pm on Sundays).
6
Taxi
services
During the daytime,London black cabs may be found on
New Globe Walk and at the taxi rank to the west of Tate
Modern, about 300 metres from the Globe. A telephone call
to a local mini-cab service may be made at the Welcome
Desk in the Globe’s Main Foyer.
Arriving
by coach
There is a setting down point on Southwark Bridge Road,
with up to 37 uneven steps leading down to the riverside
footpath. We suggest that wheelchair users take Sumner
Street and turn right into Emerson Street, which leads into
New Globe Walk. Refer to the map on page 32.
Transport
for London
helpline
Transport for London’s Access and Mobility helpline:
telephone 0343 222 1234, textphone 020 7918 3015,
email [email protected]
Globe Access
Information
Call the Globe Access Information Line on 020 7902 1409
(Monday to Friday, 10.00am – 5.00pm), or the Box Office on
020 7401 9919 (Monday – Saturday, 10.00am – 6.00pm,
Sunday, 10.00am – 5.00pm).
Main entrance on New Globe Walk.
Bankside Gates entrance (nine steps up from street).
7
Booking and collecting tickets
Booking your
theatre tickets
Tickets are booked through the Box Office on
020 7401 9919. When booking please inform us of any
access requirements. Lines are open Monday – Saturday,
10.00am – 6.00pm, Sunday, 10.00am – 5.00pm.
Alternatively tickets can be booked online at
shakespearesglobe.com/theatre/box-office
Arriving at
the theatre
Entry to the main foyer is through glass doors. There are
three pairs of doors, and a wheelchair-accessible powerassisted door is located in the central pair. It opens outwards.
Outside, the power button is 90cm high, on a post positioned
140cm away from the door. Inside, the power button is
immediately to the left of the door, 100cm high.
Upon entering the main foyer, the Welcome Desk is
the nearest desk on the right.
Collecting
your tickets
All tickets for Globe Theatre and Globe Education events
can be collected from the Box Office desks, adjacent to the
Welcome Desk on the right of the foyer. The sides of the
Welcome Desk and Box Office desks are 77cm high.
Box Office, Welcome Desk and lift in the main foyer.
8
Globe Shop and corridor with accessible toilets.
Globe Theatre:
Attending a performance
Getting to the
Globe Theatre
A lift located to the right of the Welcome Desk holds
six people or one person in a wheelchair and attendant.
The opening is 81cm wide. It gives access to: the piazza level
(marked P); Swan Bar (P); Restaurant (1); and hospitality
areas, such as the Upper Foyer (1) and Balcony Room (2).
The Globe Theatre is on the piazza level.
Stairs to the Globe Theatre are directly ahead. There are
15 steps up to the piazza level. There is a handrail on both
sides. Glass doors open onto the piazza which surrounds
the Globe Theatre.
Wheelchair
accessible
toilets
On the piazza level of the main foyer, there are two accessible
toilets in a corridor along the south side of the Globe Theatre:
one immediately after the shop, and another about 10 metres
away, at the end of the corridor, beyond the gentlemen’s
toilets.
There is one accessible toilet on the west side of the piazza
next to the First Aid room. Please refer to the plan of the
piazza level on page 33.
Entering the
Globe Theatre
The Globe Theatre is entered and exited through large, heavy
wooden doors, staffed at all times. There is provision for one
wheelchair user in the yard, and three (with one companion
each) in ‘Gentleman’s Box P’. The Gentleman’s Box is
accessible by lift, and patrons are accompanied by the Duty
House Manager.
9
The yard accommodates up to 700 people standing. The stage
is 152cm above ground level so sight lines can be limited. One
wheelchair ramp that slightly elevates users is available: please
advise the Box Office when booking. There are 28 steps to the
Middle Gallery and 50 steps to the Upper Gallery.
Staff are on hand to help patrons transit to and from their
seats and can provide a wheelchair for the purpose of escorting
people. The wheelchair cannot be used for the entirety of
the performance.
First Aid
room
There is a First Aid room on the piazza level. If you expect
to need access to the first aid room on your visit, please
inform the Duty House Manager on arrival.
Hearing
induction loop
A hearing induction loop is available at all performances; please
switch hearing aids to the ‘T’ or 3 position. We do not provide
hearing aids. Please note that the Globe Theatre is an openair building and the loop will amplify all sounds. The hearing
loop works best when seated in the Lower Gallery. Please
inform Box Office when booking and they can advise further. If
a hearing aid proves incompatible with our system please inform
the Duty House Manager. We have a small number of hearing
induction loop enhancers which patrons may find helpful.
Audiodescribed
performances
Audio-described performances are provided by VocalEyes.
For the dates and times of these performances, please
telephone the Access Information Line on 020 7902 1409 or
email [email protected]
10
Signed
performances
Each year there are several British Sign Language interpreted
performances by theatresign. The interpreter usually
stands stage-right. Patrons can enjoy a good view from
the yard, and from bays L and N in the Lower Gallery.
For the dates and times of these performances, please
telephone the Access Information Line.
[email protected]
Captioned
performances
Captioned performances are provided by STAGETEXT.
For the dates and times of these performances, please
telephone the Access Information Line.
[email protected]
Enabling
dogs
Enabling dogs are welcome at Globe Theatre performances,
subject to where the owner is sitting. Please advise the Box
Office if you intend to bring a dog.
During performances dogs can be looked after by staff, but
you must inform the Box Office when booking if this will be
necessary. Please contact the Duty House Manager upon
arrival. Note that performances can involve loud noises.
Ticketing
policy
Patrons with access requirements are eligible for discounts,
but are required to join our free Access Scheme, which has
been designed to help us to better understand your needs.
Concessions are not available online. Please call the
Access Information Line on 020 7902 1409 or email
[email protected] for more details.
11
Globe Theatre Seating Plan:
Lower Gallery & Yard
Q
A
Stage
P
B
Door 1
Door 4
Usual position of
sign-language interpreter
N
D
Yard
(standing only)
1
L
E
J
G
2
Door 3
N
O
RT
H
Door 2
H
12
VIEW 1
VIEW 2
Photographs showing the views from the Yard (near Bay L) and Lower Gallery Bay E,
indicated on the seating plan.
13
Globe Theatre Seating Plan:
Middle Gallery
Lords’ Rooms
Gentleman’s
Box Q
Gentleman’s
Box A
3
Gentleman’s
Box B
(Stage below)
Gentleman’s
Box P
N
C
M
D
4
L
E
K
J
H
North
Tower
Stairs
G
N
O
RT
H
East
Tower
Stairs
F
14
VIEW 3
VIEW 4
Photographs showing the views from Gentleman’s Box P and Middle Gallery Bay L,
indicated on the seating plan.
15
Globe Theatre Seating Plan:
Upper Gallery
5
A
Q
(Stage below)
P
B
N
C
M
D
L
E
K
F
J
H
North
Tower
Stairs
G
N
O
RT
H
East
Tower
Stairs
6
16
VIEW 5
VIEW 6
Photographs showing the views from Upper Gallery Bay Q and Bay D,
indicated on the seating plan.
17
Sam Wanamaker Playhouse:
Attending a performance
Getting to
the Sam
Wanamaker
Playhouse
The Sam Wanamaker Playhouse is accessible via the Main
Foyer (ground level and piazza level) and the Upper Foyer.
A lift, located to the right of the Welcome Desk, holds six
people or one person in a wheelchair and attendant. The
opening is 81cm wide. It gives access to: the piazza level
(marked P); Swan Bar (P); Restaurant (1) and hospitality
areas, such as the Upper Foyer (1) and the Balcony Room (2).
Wheelchair
accessible
toilets
On the piazza level of the main foyer, there are two accessible
toilets in a corridor along the south side of the Globe Theatre:
one immediately after the shop, and another about 10 metres
away, at the end of the corridor, beyond the gentlemen’s
toilets. There is one accessible toilet by the Bullring: please
refer to the plan of the level below ground on page 35.
Entering
the Sam
Wanamaker
Playhouse
Staff can provide a wheelchair to help patrons transit to
and from their seats. The wheelchair cannot be used for the
entirety of the performance. There are no handrails, and we
only recommend a transfer into aisle seats on the back row of
the Lower Gallery.
Sam Wanamaker Playhouse from New Globe Walk.
18
Entry to the Sam Wanamaker Playhouse is via the foyer.
The Sam Wanamaker Playhouse is entered and exited
through heavy red doors which are staffed at all times.
There is provision for two wheelchair users in the Lower
Gallery Lords’ Box A, with their carers seated in the row in
front. Patrons are accompanied to and from the spaces by
the Duty House Manager via a door at piazza level, near
the Globe Shop.
Hearing
induction loop
A hearing induction loop is available at all performances;
please switch hearing aids to the ‘T’ or 3 position. We
do not provide hearing aids. Please inform Box Office
when booking and they can advise further. If a hearing aid
proves incompatible with our system please inform the
Duty House Manager. We have a small number of hearing
induction loop enhancers which patrons may find helpful.
Audiodescribed
performances
Audio-described performances are provided by VocalEyes.
For the dates and times of these performances, please
telephone the Access Information Line on 020 7902 1409
or email [email protected].
View from piazza level, with stairs to Upper Foyer.
A view of a corridor around the auditorium.
19
Captioned
performances
Captioned performances are provided by STAGETEXT. For the
dates and times of these performances, please telephone the
Access Information Line on 020 7902 1409.
[email protected]
Enabling
dogs
We advise that hearing and guide dogs are not taken into the
Playhouse except during Touch Tours for Audio-described
performances, due to limited space. Please advise the Box
Office if you intend to bring a dog. During performances dogs
can be looked after by staff, but you must inform the Box Office
when booking if this will be necessary. Please contact the Duty
House Manager upon arrival. Note that performances can
involve loud noises.
Ticketing
policy
Patrons with access requirements are eligible for discounts,
but are required to join our free Access Scheme, which has
been designed to help us to better understand your needs.
Concessions are not available online. Please call the
Access Information Line on 020 7902 1409 or email
[email protected] for more details.
Two positions for wheelchair users in Lower Gallery Lords’ Box A, and a view of the stage from them.
20
VIEW 7
VIEW 8
Photographs showing views in the Sam Wanamaker Playhouse from the Upper Gallery,
seat A9, and the Lower Gallery, seat A9. These positions are indicated in the seating
plans, on the following pages. Please note that the number and positions of candles may
vary between productions and may change during a production.
21
Sam Wanamaker Playhouse
Seating Plan: Pit
Stage
4 steps up from
ground level to row D
22 D
Emergency
Exit Only
C
B
14
10
20
13
9
19
12
8
21
11
18
16
15
A
5
2
4
3
6
5
8
7
7
10
17
A
14
13
C
1
1
2
2
3
3
3
4
4
12
11
2
Cloakroom
5
4
5
6
9
D 1
B
6
8
7
9
10
NORTH
Entry route
from Ground Level
22
Sam Wanamaker Playhouse
Seating Plan: Lower Gallery
BA
AA
AB
AC
6
8
8
8
8
6
5
7
7
7
7
5
4
6
6
6
6
4
5
5
5
5
Door 4
Lords’ Box A
BB
Lords’ Box B
BC
Stage
Door 1
4
4
4
3
3
3
2
2
2
2
1
1
1
1
35
31
24
1
1
34
30
23
2
2
2
29
22
3
3
3
28
21
4
4
27
20
5
5
19
6
33
32
31
30
29
28
26
A
25
C
Door 3
18
B
7
8
17
24
15
22
26
9
16
23
27
A
8
21
25
14 13
12 11
10
11
20 19 18 17 16 15 14 13 12
24
23
22
21 20 19 18 17 16 15
14
6
7
B
1
4
5
6
7
8
C
8
9
10
Access Door to two
wheelchair positions
3
9
Door 2
10
11
12
13
NORTH
Entry route
from Piazza Level
Wheelchair positions
Recommended positions for assisted transfers (refer to page 18)
23
Sam Wanamaker Playhouse
Seating Plan: Upper Gallery
Musicians’ Gallery
CA
4
6
6
8
8
6
6
4
3
5
5
7
7
5
5
3
4
6
4
4
4
5
Door 8
4
Lords’ Box C
DA
Lords’ Box D
DD DC DB
(Stage below)
6
CB CC CD
5
Door 5
4
3
3
2
2
2
1
1
1
1
1
1
1
1
3
3
3
2
2
2
2
2
1
1
1
1
32 32 28
27
3
31 31 27
26
2
2
2
2
30 30 26
29 29
25
28 28
24
27 27
23
26 26 B
C
D
25
3
3
3
3
24
4
4
4
4
5
5
6
6
23
5
6
22
A
B
Door 7
C
8
18
20
24
19
23
7
9
19
17
16 15 14 13 12 11
10
18 17 16 15 14 13 12 11
C
8
10
10
7
C
7
D
B
8
9
6
B
7
20
22
21
25
A
7
21
5
Door 6
9
11
22
21 20 19 18 17 16 15 14 13
NORTH
Entry route
from Upper Foyer
24
Visiting the Globe Exhibition
& Theatre Tours
Arriving
at the
Exhibition
The entrance to the Exhibition is on Bankside: please refer to
the plan on page 34. There is a ramp down from the Bankside
footpath and visitors must then cross a road before reaching
the ramped slope to the glass double-doors of the entrance.
In the reception area and inside the Exhibition on the lefthand side, there are five steps leading from the entrance and
a further two steps to the admissions desk. On the right, there
is a curved ramp leading to the admissions desk. The desk is
75cm high. There are steps and a small ramp from
the ticket desk to the mezzanine level.
The layout of
the Exhibition
The Exhibition is situated on two levels. The route starts
clockwise on the mezzanine level, along a wide, level
corridor and descends to the lower level via a large, curved,
17-stepped, staircase or by wheelchair-accessible lift from the
mezzanine level to the lower level. The lower level is a large
open-plan room with a series of smaller open-plan rooms on
one side. Please refer to the plans on pages 34 and 35.
Exhibition & Tours entrance on Bankside.
Exhibition & Tours admissions desk.
25
Wheelchair
access
All display cases and interactive screens are placed at a low
level. There are wheelchair accessible toilets on both levels.
Exhibition
panels,
touchscreens
and videos
Full commentaries are displayed on panels and interactive
touchscreens throughout the Exhibition. There is a series
of recorded video commentaries in the Exhibition; each
has a hearing aid induction loop; please switch hearing aids
to the ‘T’ or 3 position.
Hearing dogs are welcome. Please see information in this
leaflet under ‘Enabling Dogs’, page 11.
Audioguide
headphones
and printed
transcripts
A hand-held audioguide is provided for visitors to use in the
Exhibition. Tracks and volume controls are operated using
buttons on the handset. Headphones are available to use with
the handsets on request. An induction loop unit is available
to borrow to use in combination with the handset on request.
A printed transcript of the audioguide tracks and the video
commentary screens is available on request.
Exhibition displays, mezzanine level.
26
Exhibition displays, mezzanine level.
Braille panels
Braille panels summarising each section of the Exhibition
display are placed on the walls at intervals.
Globe Theatre
tour
The assembly point for the guided tour of the Globe Theatre
is a large tree at the bottom of the staircase where you will
be met by your guide.
Access to the Globe Theatre as part of the guided tour is
provided by a second lift which goes from the Exhibition’s
lower level (B1) up to the piazza (G), or by a series of
staircases, totalling 47 steps from the tour assembly point.
Staff in the Exhibition can provide assistance.
Booking for
group visits
To guarantee entry, all groups of 15 or more are required
to book in advance. Please contact the Exhibition on
020 7902 1500 (Monday to Friday, 10.00am – 5.00pm), and
you are welcome to discuss your access requirements further.
[email protected]
Live demonstration in the Exhibition, lower level.
Tours in the Globe Theatre yard and lower gallery.
27
Globe Education
Globe
Education
Online
Globe Education Online offers a range of information
and resources for anyone who wishes to discover more
about Shakespeare’s theatre, plays and contemporaries.
Audio interviews and high-quality images are available
for those not able to visit in person.
Visit shakespearesglobe.com/education
Lively Action
programme
To make a booking for a Globe Education Lively Action
programme (for student groups) submit a booking form
online at shakespearesglobe.com/education/learning.
Please note: bookings cannot be taken over the phone.
Special
Educational
Needs
All programmes, from Key Stage 2, up to Post-Graduate
level, can be tailor-made for groups with special
educational needs in consultation with the group leader.
A Key Stage 2 ‘Lively Action’ workshop.
28
Students taking part in ‘Our Theatre’.
Public events
Globe Education’s public lectures and seminars take
place in the Nancy W Knowles lecture theatre which is
accessible by lift and contains a loop system. Please advise
the Box Office at time of booking.
Access
information
Globe Education offers accessible workshop spaces
and lecture rooms. Please discuss individual needs with
regard to deafness, hearing impairment, blindness, visual
impairment and ambulant disability at the time of booking.
The number of any wheelchair users must be specified at
the time of booking. At present, Globe Education does not
provide sign language interpreted workshops.
Contacting
Globe
Education
For information about Globe Education Events please
telephone 020 7902 1430. For general enquiries, telephone
020 7902 1437, fax 020 7902 1401, or email
[email protected].
A talk in the Nancy W Knowles Lecture Theatre.
Globe Education Sackler Studios in Bear Gardens.
29
Globe Shop
Getting to
the shop
The Globe Shop is located on the piazza level of the main
foyer. It is accessed via the stairs in the main foyer or
via the foyer lift. The guided tours of the Globe Theatre
finish by the shop. It is on one level, with a wide entrance
without a door.
In the shop
The shop is well lit. The shop staff can help if assistance is
needed reaching items on high shelves. The shop counter
is 90cm high.
Opening
hours
The shop is open daily. Its core opening hours are
10.00am – 6.00pm, and often remains open later for
evening performances in the Globe Theatre and the
Sam Wanamaker Playhouse.
Purchasing
online
Shop merchandise is also available to purchase online
at shakespearesglobe.com/shop
Entrance to the Globe Shop.
30
The cashiers’ counter in the Globe Shop.
Eating & Drinking at the Globe
Eating and
drinking
reservations
For your pre- and post-theatre food and drink you can visit
the Swan Bar, Restaurant, and Foyer Café Bar. Private
events are held in the Balcony Room and Upper Foyer.
For enquiries and reservations please call 020 7928 9444.
Access via
the main
foyer lift
All eating and drinking venues are accessible via the lift in
the main foyer:
Foyer Café Bar (at Ground level), Swan Bar (lift button P),
Restaurant and Upper Foyer (1), and Balcony Room (2).
Wheelchair
accessible
toilets
On the piazza level of the main foyer, there are two
accessible toilets in a corridor along the south side of
the Globe Theatre: one immediately after the shop, and
another about 10 metres away, at the end of the corridor,
beyond the gentlemen’s toilets.
Theo’s Café
A café with an accessible toilet is also available at the
Globe Education Sackler Studios, at ground level.
Swan Bar entrance on Bankside.
The Foyer Café Bar at ground level.
31
Plans of the Globe Centre
and Sackler Studios
EM
R
ER
ST
ST
N
R
SO
EE
T
ER
T
ST
R
SU
EE
T
M
N
EE
Globe
Theatre
T
EW
U
PA
R
N
SO
K
HSBC
ATM
K
SI
D
E
A
A
E
G
G
LK
R
ID
EA
R
R
D
EN
A
Bankside
Pier
LL
EY
Rose
Theatre
S
D
SE
A
O
O
R
R
R
T
ER
34
steps
R
H
T
ER
IV
Financial Times
Building
R
EE
R
T
37
steps
T
EE
33
steps
W
D
SI
K
H
A
N
T
R
A
U
K
B
SO
E
PA
R
K
ST
A
M
ST
ES
PO
Plaque marking
site of the original
Globe Theatre
W
B
B
33
steps
N
E
K
Anchor
Terrace
A
B
R
Sackler
Studios
B
A
LO
W
G
H
Sam
Wanamaker
Playhouse
G
E
O
RT
ID
N
R
H
B
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Plan of the Globe Centre:
Piazza Level
Lift
Lift to
Gentlemen’s
Box P
(backstage)
First Aid
Room
West
Piazza
Globe
Theatre
Yard & Lower Gallery
Door 1
Shop
End point
of tours
Sam
Wanamaker
Playhouse
Door 4
28 steps up to Middle Gallery
50 steps up to Upper Gallery
Friends
Desk
Door 3
Door 2
East
Tower
Stairs up
to Upper Foyer
(19 steps)
North
Tower
Cushions
Cushions
East
Piazza
Lower Gallery
Stairs down to
ground level
(15 steps)
Bankside Gates
Entrance
(9 steps down to
ground level)
N
Stairs up to
Restaurant
(19 steps)
M
T
O
RT
H
ER
IV
R
N
A
LK
B
A
K
W
SI
E
D
H
E
B
Stairs down to
ground level
(12 steps)
N
LO
Swan Bar
A
G
ES
EW
Lift
33
Plan of the Globe Centre:
Ground Level
2 disabled
parking spaces
(see page 6)
Stage Door
Reception
Ramp
Admissions
Desk
Ramp
Exhibition
& Tours
Entrance
Lift
Gates to
parking spaces.
(Press button on
wall to call Stage
Door for access)
Building
Today’s
Globe
Oak Tree
Introduction:
Shakespeare in
Context
Exhibition
Cloakroom
Theatre in
Shakespeare’s Time:
The Tiring Room,
Clothes & Costume,
Music
Bankside in
Shakespeare’s
Time
Foyer
Café Bar
Stairs up to
piazza level
(15 steps)
Bankside Gates
Entrance
(9 steps up to
piazza level)
Stairs down
(30 steps)
Welcome Desk
& Box Office
M
A
H
E
T
B
A
LK
N
A
H
ER
W
IV
E
D
B
Swan Bar
Entrance
R
LO
Stairs up to Swan Bar
(12 steps)
O
RT
G
Lift
SI
EW
(Wheelchair-accessible
button-operated door)
K
N
Main Entrance
ES
Pit seating
N
Sam
Wanamaker
Playhouse
34
Stairs down to
lower level
(18 steps)
Plan of the Globe Centre:
Below Ground
Stairs up to
piazza level
(47 steps)
Lift
Starting point
of tours
Lift
Reading
and Hearing
Shakespeare
Stairs up to
ground level
(18 steps)
Printing
Press
Oak Tree
Demonstrations
area
Exhibition
UnderGlobe
Stage
Nancy W Knowles
Lecture Theatre
‘Bullring’
Stairs up to
ground level
(30 steps)
N
M
T
O
RT
H
ER
IV
R
N
A
LK
B
A
K
W
SI
E
D
H
E
B
A
LO
N
G
ES
EW
Lift
35
Plan of the Sackler Studios:
Third Floor & Second Floor
Stairs to 2nd Floor
(22 steps down,
then 2 steps up)
3
Sam and Charlotte Wanamaker
Studio
Lift
Guthrie
Studio
Music /
Seminar
Room
Lift
Stairs down
to 1st Floor
(20 steps)
N
O
RT
H
2
Stairs to 3rd Floor
(2 steps down,
then 22 steps up)
36
Plan of the Sackler Studios:
First Floor & Ground Level
Poel
Studio
Stairs down to
ground level
(18 steps)
1
Lift
Wood Stevens
Studio
Stairs up to
2nd Floor
(20 steps)
R
O
SE
A
LL
Ronnie Watkins
Studio
EY
step
step
G
ramp
Stairs up:
18 steps to 1st Floor
38 steps to 2nd Floor
58 steps to 3rd Floor
Lift
R
D
N
O
R
ST
K
A
EN
R
G
Reception
S
PA
R
EE
EA
T
B
Entrance
(Wheelchair-accessible
button-operated door)
RT
H
Theo’s Café
37
Access Scheme
Who is it for?
The Access Scheme is for people with physical, sensory or
cognitive disabilities. If you are in receipt of disability-related
state benefits, as a member of our Access Scheme you may be
entitled to a reduction on the cost of your ticket.
All access rate tickets are subject to availability and may be
excluded for certain performances. When joining you will be
asked to let us know about any access requirements, which
makes it easier for us to provide you with a better service.
How do you
join?
If you would like to join the Access Scheme, please complete
and return the attached form and send it to:
Access Scheme
Box Office
Shakespeare’s Globe
21 New Globe Walk
Bankside
London SE1 9DT
38
Access Scheme
Application Form
Please read and complete both sides of the form.
Your details
Name
Address
Postcode
Daytime telephone
Evening telephone
Mobile telephone
Email
Your seating requirements (tick your preferences)
Wheelchair space in Globe Gentleman’s Box / SWP Lords’ Box
Accessible seat for wheelchair transfer
Adjacent seat for assisting companion
Wheelchair ramp (Globe Theatre only)
Seat with a back support
Seat on an aisle: Left leg
Seat on an aisle: Right leg
Provision for guide/enabling dog
Induction loop/enhancer
BSL signed performances
#
Captioned performances
Audio-described performances
If you have more specific seating requirements, please tell us:
Ticket Prices
Terms and conditions
If you are in receipt of disabilityrelated state benefits you may be
entitled to a reduction on the cost
of your ticket.
The Access Scheme is open to
anyone who is restricted in their
ability to access the services
provided in Shakespeare’s Globe
venues, as defined by the Disability
Discrimination Act (1995 & 2005).
Shakespeare’s Globe Box Office
reserves the right to require proof
of eligibility for the scheme.
For example, Disability Living
Allowance (DLA), Tax Credit
disability exemption form/card,
Housing Benefit, council tax
reduction due to disability, or a
Certificate of Visual Impairment.
Patrons and essential companions
are entitled to a discount on seats.
This is only applicable to bookings
made by telephone or in person.
Patrons who intentionally give false
or misleading information will
have their membership revoked.
Shakespeare’s Globe retains the
right to review, amend or withdraw
the scheme at any time and, if
appropriate, to require patrons to
re-apply for membership after review.
Please sign and date your application
to confirm that the information given
is correct and to show that you have
read the terms and conditions.
Signed
Date
#
X
Access Guide, March 2015
Proof of concession eligibility is
required to join the scheme. Please
enclose a copy of proof that you are
in receipt of disability-related state
benefit.
How do you
book tickets?
To book tickets, please call the Box Office on 020 7401 9919.
Our Box Office staff will be happy to assist with your booking.
For audio-described performances please call the
Access Information Line on 020 7902 1409.
[email protected]
When booking tickets please specify your access requirements,
i.e. if you require a wheelchair space, a wheelchair ramp,
an aisle seat, etc. It is not always possible to rectify a booking
after the transaction is complete.
Need more
information?
For further information about the Access Scheme,
access facilities and assisted performances and events,
please call 020 7902 1409.
[email protected]
41
Your feedback
We are continually updating and improving our facilities
at Shakespeare’s Globe for people with disabilities.
We are currently carrying out a phased programme of
improvements to meet the requirements of the Disability
Discrimination Act.
Tell us what
you think
42
We welcome your opinions. If you have any comments
about facilities at Shakespeare’s Globe, or would like to
receive this guide in another format (e.g. large print, audio)
please ask the Duty House Manager for a feedback form,
or call the Access Information Line on 020 7902 1409.
[email protected]
Contact us
Access
Information
Telephone 020 7902 1409
Fax 020 7902 1401
(Monday – Friday, 10.00am – 5.00pm)
[email protected]
Box Office
Telephone 020 7401 9919
Fax 020 7902 1475
(Monday – Saturday, 10.00am – 6.00pm,
Sunday, 10.00am – 5.00pm)
Exhibition
& Tours
Telephone 020 7902 1500
Fax 020 7902 1515
(Monday – Friday, 10.00am – 5.00pm)
[email protected]
Education
Telephone 020 7902 1430
Fax 020 7902 1401
(Monday – Friday, 10.00am – 5.00pm)
[email protected]
By post
Shakespeare’s Globe
21 New Globe Walk
Bankside
London SE1 9DT
Website
shakespearesglobe.com
43
shakespearesglobe.com