Enterprise Risk Management Navigating the Enterprise Risk Management Landscape Alp E. Can Director of Enterprise Risk Management, FHLBank Atlanta North Carolina Bankers Association August 31, 2016 Building FHLBank Atlanta’s ERM Program FHLBank Atlanta • Goal: To help shareholder financial institutions make affordable home mortgages and provide economic development credit to their communities • One of the 11 regional Banks in FHLBank System • 2nd quarter 2016 dividend: 4.64% (LIBOR + 400 bps) 3 FHLBanks and ERM “As a matter of sound practice, each FHLBank should have a risk management function or unit(s) with clearly defined responsibilities that reports directly to executive management and has regular reporting responsibility to the board of directors of a committee thereof. The risk management function should not report to business units that undertake risk positioning.” Federal Housing Finance Agency Advisory Bulletin May 18, 2005 4 FHLBank Atlanta and ERM Years 1 and 2 (2007-2008) • • • • Early challenges Hiring of risk managers and analysts Development of Key Risk Indicators (KRIs) Continuous improvement (assessment quality, reporting) Year 3 and 4 (2009-2010) • • • • Committee refinement Model enhancement and methodology development Better analysis and focus on risk versus return (stress testing) Increased ERM personnel involvement on key projects 5 FHLBank Atlanta and ERM Years 5 through 10 (2011-2016) • • • • • • • Expansion + increased credibility and trust of ERM team Development of risk appetite statement Created an ERM charter Involvement in strategic planning process Creating Model Risk Governance Group Implementing Dodd-Frank Act Stress testing Embed stress testing with strategic planning, risk appetite, and capital planning Future of ERM (2016-beyond) • • Business Intelligence Using new technology and big data to improve future risk assessments 6 Why ERM? ERM Defined Enterprise Risk Management (ERM) is the capability of an organization to understand, control, and articulate the nature and level of the risks taken in pursuit of a risk adjusted return. Categories of risk: • • • • • • • • Credit Liquidity Strategic / Business / Reputation Market Operational Compliance / Legal Financial Capital Adequacy Source: Risk Management Association (RMA) 8 ERM Framework (Rooted in Culture) Ensure the company has significant capital in a stressed environment Stress Testing Develop a response plan to best manage risk Assess how well the company manages risks Response Coverage Control Environment Determine the size and scope of all risks CULTURE Measurement & Evaluation Consider all current and potential risk facing business strategy and operations Risk Appetite Governance & Policies Determine the amount of risk the company is willing to accept Create a strong foundation for risk management Risk Data & Infrastructure Ensure appropriate data is used to manage risk Source: Risk Management Association (RMA) 9 What Makes a Culture Strong? Honesty Tone at the top Integrity Trust CULTURAL VALUES Proper incentives Independence of thought Courage to speak up and act Openness / transparency Respect for the ideas of others Source: Toward Effective Governance of Financial Institutions,G30 Working Group, 2012. 10 Examples of Top Risks/Issues 11 Examples of Recent Risk Events CYBER RISK GEOPOLITICAL RISK • June 2015 • • Exposed PII of over 20 million people June 2016, the U.K. votes to leave the EU • Impacted global stock markets and currency valuation • Negatively impacted forecasted GDP for U.K. and EU 12 ERM: Practical Implementation Steps “Three Lines of Defense” Model Board / Risk or Audit Committees Senior Management Operational Management Risk Oversight Internal Audit Internal Controls Compliance Risk management by business operations Independent risk oversight and compliance Independent evaluation of risk management effectiveness R E G U L ATO R 3rd Line AUDIT 2nd Line EXTERNAL 1st Line 14 Risk Appetite Statement Strategic Plan Risk Assessment Capital Plan Risk Appetite Framework Internal Risk Policies Incentive Comp Plan Risk Committee Reports (i.e., ALCO) Other Key Internal Documents IT Risk Tolerance Statement 15 Stress Testing: A Fundamental ERM Tool Source: Supervisors Raising the Bar on ERM. Promontory, Sightlines in Focus, February 2013. 16 Final Thoughts • Effective ERM = more intelligent risk-taking, fewer loss events • Implementation takes years and commitment • Pace toward maturity determined by CEO and board commitment and demonstrated value • Developing a balanced risk/return culture is a journey • Developing a comprehensive risk assessment that includes emerging risks 17 APPENDIX Organizational ERM Structure/Team Board Board Risk Committee CEO CRO Independent ERM Units Credit Risk Team Market Risk Team Ops Risk Team Model Risk Team 19 Board Committee Structure BOARD OF DIRECTORS • Overall Risks • Business Risks • Strategic Risks • Reputation Risks Audit • Financial Reporting Risks Finance • Market Risks • Liquidity Risks • Overall Compliance Risks • Capital Risks Credit & Member Services • Credit Risks Enterprise Risk & Operations Governance & Compensation • Enterprise-wide Risks • Human Resources Risks • Risk Appetite • Disclosure Risks (CD&A) • Collateral Risks Housing & Community Investment • Affordable Housing Program Compliance Risks • Operational Risks • Fraud Risks • Earnings Risks • Emerging Risks • Internal Controls • Black Swans 20 Management Committee Structure IT Steering Committee IT Governance Committee Security Governance Committee Credit & Collateral Committee Collateral Model Valuation Committee Retirement Plan Committee Asset/Liability Committee Enterprise Risk Committee Financial Management Strategy Committee Operational Risk Committee Community Investment Services Committee Accounting Policy Committee Disclosure Committee 21 Risk Identification and Assessment 22 Risk Assessment: Key Risk Indicators and Trends 23 Risk Appetite Statement/Report (Community Bank Template) Risk Appetite Report As of __________ Sample Template Risk Level Risk Category Current Risk Appetite Levels Risk Appetite Categories Previous Zero Capital Adequacy Capital Adequacy Market Risk / Earnings Market Risk / Earnings Credit Risk (Concentration) Credit Risk (Concentration) Liquidity Liquidity Compliance / Regulatory Compliance / Regulatory Reputation/Strategic Reputation/Strategic Operational Risk Operational Risk Key Risk Indicators: Focus Group vs. All Banks Regulatory Leverage Ratio (%) Texas Ratio 120.0 12.0 9.0 90.0 9.0 6.0 60.0 6.0 3.0 30.0 3.0 0.0 2011Q2 2011Q3 All Banks (Avg) 2011Q4 2012Q1 2011Q3 All Banks (Avg) Loan Loss Reserves / Gross Loans (%) 2011Q4 2012Q1 2011Q2 Focus Group (Avg) Net Non-Core Funding Dependence (%) 3.0 15.0 150.0 2.0 10.0 100.0 1.0 5.0 50.0 0.0 0.0 All Banks (Avg) 2011Q4 2012Q1 Focus Group (Avg) 2011Q4 2012Q1 Focus Group (Avg) Efficiency Ratio (%) 20.0 2011Q3 2011Q3 All Banks (Avg) 4.0 2011Q2 High 0.0 2011Q2 Focus Group (Avg) Moderate NPAs / Assets (%) 12.0 0.0 Low 200.0 0.0 2011Q2 2011Q3 All Banks (Avg) 2011Q4 2012Q1 Focus Group (Avg) 2011Q2 2011Q3 All Banks (Avg) 2011Q4 2012Q1 Focus Group (Avg) 24 Risk Appetite Statement/Report (Community Bank Template) Sample Template Risk Appetite Key Risk Indicators as of __________ Risk Categories Internal Sources Current Previous Risk Board Level Level Trend Oversight Risk Appetite Level Definitions 1. Capital Adequacy 1.a. 1.b. 1.c. 1.d. Achieve satisfactory CAMELS ratings for Capital Adequacy Maintain Total Equity / Total Assets w ithin acceptable limits (%) Maintain capital ratios above regulatory capital requirements Maintain Leverage Ratio w ithin acceptable levels 2. Market Risk / Earnings Zero Not w illing to accept risks under any circumstances Low Low Not w illing to accept risks in most circumstances 2.a. Achieve satisfactory CAMELS ratings for Sensitivity to Market Risk 2.b. 2.c. 2.d. 2.e. 2.f. Maintain Duration Gap above acceptable levels w ith up/dow n 100, 200, 300 bps rate shocks Maintain EVE above acceptable levels w ith up/dow n 100, 200, 300 bps rate shocks Maintain Interest Expense/ Avg. Assets w ithin acceptable limits (%) Rate-sensitive Assets/Assets (%) Rate-sensitive Liabilities/Assets (%) Moderate Willing to accept risks in certain circumstances High Willing to accept risks in most circumstances 3. Credit Risk (Concentration) 3.a. 3.b. 3.c. 3.d. 3.e. 3.f. 3.g. Achieve satisfactory CAMELS ratings for Asset Quality Maintain NPA's (Non-Performing Assets) / Assets w ithin acceptable level (%) Maintain NPL's (Non-Performing Loans) / Loans w ithin acceptable level (%) Maintain ALLL w ithin acceptable level Maintain Commercial Real Estate (CRE) Loans / Total RBC w ithin acceptable level (%) Maintain Residential 1-4 w ithin limits to RBC (%) Maintain C&I w ithin limits to RBC (%) 4. Liquidity 4.a. 4.b. 4.c. 4.d. 4.e. 4.f. Achieve satisfactory CAMELS ratings for Liquidity Maintain satisfactory Net Non-Core Funding Dependence (%) Maintain satisfactory Net Short-Term Liabilities / Assets (%) Maintain satisfactory FHLB funding availability Maintain acceptable liquidity ratios (%) Maintain acceptable levels of pledged securities 5. Compliance / Regulatory 5.a. 5.b. 5.c. 5.d. 5.e. 5.f. Achieve a satisfactory exam report Number of Internal audit reports less than satisfactory (%) Number of external audit reports less than satisfactory Number of customer complaints Number of new or proposed regulations or legislation Minimize Bank Secrecy Act / Anti-Money Laundering related losses ($000s) 6. Reputation/Strategic 6.a. 6.b. 6.c. 6.d. 6.e. 6.f. Achieve satisfactory CAMELS ratings for Management Number of active litigation matters Community Reinvestment Act activities Tone of new s reports (positive/negative) Succession planning in place for senior management / key personnel (%) Achievement of strategic goals 7. Operational Risk 7.a. Number of material w eaknesses 7.b. 7.c. 7.d. 7.e. 7.f. Maintain acceptable level of operational losses ($000s) Maintain high level of critical system availability (%) Maintain adequate insurance coverage (e.g. flood / hazard) (%) Maintain optimal level of employee headcount (%) Minimize confidential data breaches Legend Aggregate Risk Score - 95 - 100 90 - 94.9 - 85 - 89.9 - 80 - 84.9 Individual Risk Level Acceptable At Risk Unacceptable Increasing Risk Stable Risk Decreasing Risk - Less than 80 - n/a Internal Documents BP B udget P lan CP Capital P lan ICP Incentive Co mp P lan IP Internal B ank P o licies Board Committees AC Audit Committee CC Credit Committee ERC Enterprise Risk Committee FC Finance Committee GCC Governance & Compensation Committee 25 Risk Appetite Statement/Report (Community Bank Template) Risk Appetite Key Risk Indicators as of ___________ Sample Metrics / Data 1. Capital Adequacy 1.a. Achieve satisfactory CAMELS ratings for Capital Adequacy 3. Credit Risk 1 3 3.a. Achieve satisfactory CAMELS ratings for Asset Quality 4 1 3 10.9 10.7 3.b. Maintain Non-Performing Assets / Assets within acceptable level (%) 1.b. Maintain Total Equity / Total Assets within acceptable limits (%) 17.5 1.c. Maintain capital ratios above regulatory capital requirements (%) 6 10.3 5.6 4 6 5.9 17.7 6.0 3.c. Maintain Non-Performing Loans / Loans within acceptable level (%) 8 10.4 155 1.d. Maintain Leverage Ratio within acceptable levels (%) 4 5.5 20 159.6 3.d. Maintain ALLL within acceptable level ($000s) 30 379.5 378.2 2. Market Risk / Earnings 2.a. Achieve satisfactory CAMELS ratings for Sensitivity to Market Risk 1 3 4 .12 2.b. Maintain Duration Gap between acceptable levels with up/down 100, 200, 300 bps rate shocks (years) -8 3.e. Maintain CRE Loans / Total RBC within acceptable level (%) 300 400 3.f. Maintain Residential 1-4 within limits to RBC (%) 100 200 3.g. Maintain C&I within limits to RBC (%) 100 150 .12 -7 +7 +8 4. Liquidity 2.c. Maintain EVE above acceptable levels with up/down 100, 200, 300 bps rate shocks 4.a. Achieve satisfactory CAMELS ratings for Liquidity 0.99 0.89 2.d. Maintain Interest Expense/ Avg. Assets within acceptable limits (%) 1 3 7.0 9.5 4.b. Maintain satisfactory Net Non-Core Funding Dependence (%) 33.1 32.2 4 5.8 2.e. Rate-sensitive Assets/Assets (%) 63.7 63.9 7.0 4.c. Maintain satisfactory Net ShortTerm Liabilities / Assets (%) 2.f. Rate-sensitive Liabilities/Assets (%) 4.d. Maintain satisfactory FHLB funding availability Legend Green Risk is within acceptable threshold Yellow Increase in risk as threshold has been breached Red Increase in risk as threshold has been breached 28.6 Current Level 4.e. Maintain acceptable liquidity ratios (%) 12 - month Avg 4.f. Maintain acceptable levels of pledged securities 29.4 30.6 31.5 26 Risk Appetite Statement/Report (Community Bank Template) Sample Metrics / Data Risk Appetite Key Risk Indicators as of _______________ 5. Compliance / Regulatory 5.a. Achieve a satisfactory exam report 2 1 3 5.b. Number of Internal audit reports less 0 than satisfactory (%) 1 0 0 1 75.2 25 5 10 7.b. Maintain acceptable level of operational losses ($000s) 0 3 6 7.c. Maintain high level of critical system availability (%) 0 5 9 7.d. Maintain adequate insurance coverage (e.g. flood / hazard) (%) 0 250 0.17 0 5.f. Minimize Bank Secrecy Act / AntiMoney Laundering related losses ($000s) 0 0 7.a. Number of material weaknesses 500 99.85 50 90 5 10 1 0 100 98 5 7.e. Maintain optimal level of employee headcount (%) 9 80 0 0 50 7.f. Minimize confidential data breaches 100 99.98 1.2 1 0 0 5 0 0 5.c. Number of external audit reports less 0 than satisfactory 5.e. Number of new or proposed regulations or legislation 4 3 2 5.d. Number of significant customer complaints 7. Operational Risk 2 98 90 100 0 0 1 2 6. Reputation / Strategic 6.a. Achieve satisfactory CAMELS ratings 1 for Management 6.b. Number of active litigation matters 3 0 100 4 200 * 6.c. Community Reinvestment Act activities Outstanding or Satisfactory Substantial Noncom pliance Needs to Im prove *P rio r R a t ing 6.d. Tone of news reports (positive/negative) - qualitative measure Legend 95 6.e. Succession planning in place for senior management / key personnel (%) 0 50 85 98 100 Green Risk is within acceptable threshold Yellow Potential increase in risk as threshold has been breached Red Increase in risk as threshold has been breached Current Level 12 mo. Average 6.f. Achievement of strategic goals 27 Risk Appetite Statement/Report (Community Bank Template) Risk Appetite Additional Information as of ____________ Sample Template Risk Appetite Preamble The Bank’s board of directors and management have established this risk appetite statement and risk metrics for controlling and escalating actions based on the seven continuing objectives that represent the foundation of the Bank's strategic and tactical planning: Current Key Issues 3.b. Maintain Non-Performing Assets / Assets within acceptable level (%) Continue to monitor. Capital Adequacy Maintain adequate levels of capital components that protect against the risks inherent on the Bank’s balance sheet and provide sufficient resiliency to withstand potential stressed losses. Market Risk / Earnings 3.e. Maintain CRE Loans / Total RBC within acceptable level (%) - Continue to monitor. Market risk exposure should be managed in such a way that a significant disruption in rates and spreads would not result in a loss that would threaten the Bank's capital plan. Credit Risk (Concentration) Avoid credit losses by managing credit risk exposures within acceptable parameters. Achieve this objective through datadriven analysis (and when appropriate perform shareholder-specific analysis), monitoring and verification. Monitor through enhanced reporting any elevated risk concentrations, and when appropriate, manage and mitigate the increased risk. Liquidity Risk Maintain sufficient liquidity and funding sources to allow the Bank to meet expected and unexpected obligations. Compliance / Regulatory Comply with all applicable laws and regulations. Reputation / Strategic Recognize the importance of and advance positive awareness and perception of the Bank. Operations Manage the key risks associated with operational availability of critical systems, the integrity and security of the Bank’s information, and the alignment of technology investment with key business objectives. 28 Questions and Answers Alp E. Can Director of Enterprise Risk Management FHLBank Atlanta [email protected] Tel: 404.888.5574
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