wavelength
Your BCH newsletter#BCHwavelength
WIN!!
£500!!
page 6
VOYAGER
PROJECT
MY STORY
‘GEMMA’
PLUS: TASTY
VEGGIE CHILLI
WHAT GOES
ONLINE
STAYS ONLINE
WHAT IS
THE BENEFIT
CAP?
WHAT’S
ON?
AUTUMN 2016
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welcome to our autumn
edition of wavelength
Welcome to our
Autumn 2016 edition
of Wavelength!
This edition marks a
special occasion for us
as it’s our first digital
version that is available
on our websites and
social media channels.
Thank you to everyone
who contacted us to
request a paper copy,
we have a very limited
amount printed so if
you would like one
please get in touch!
This edition is packed full of
interesting articles – from
changes to the benefit cap to
learning more about how to
be safe on the Internet, along
with all our usual info about
how you can get involved
with us at Blackpool Coastal
Housing.
We are always looking for
volunteers to help look at
and read the content of
Wavelength before it is sent
to print.
Don’t forget you can also
keep up to date with news
and community events by
following us on Twitter
@bchblackpool or ‘like us’
on Facebook at www.
facebook.com/bchblackpool.
If you would like to join the
group or for more information
contact the Involvement and
Communications Team.
Best wishes,
The Involvement and
Communications Team
autumn 2016
Welcome to this edition of Wavelength. You will
notice some changes in how we are communicating
with you as we seek to find the best way to keep
you informed and to get your views about how
we are doing. This digital edition of our newsletter
along with our Twitter and Facebook pages will give
you a more immediate and up to date view of what
BCH is doing and is also a way you can let us know
your views, so please tell us what you think – it’s
important we get our conversation with you right.
Thank you very much to our
Reading Panel members who
once again helped to ensure
that this edition of Wavelength
is customer friendly.
If you would like to write an
article for Wavelength then
we would love to hear from
you and help you to achieve
this! We would also love to
receive any recipes, puzzles
that you think our readers
might like, plus please send in
your photos of events that are
happening in your community!
You can also visit our website
at www.bch.co.uk.
2
a message from john
– our chief executive
Our Reading Panel tell us
whether the information is
relevant, clear and of interest
to customers.
CONTENTS…
Money Advice
4
Customer Training
and Support
8
Go Online
10
Community News
14
What’s on
18
Contact us
20
To quote a famous author “We
are cursed to live in interesting
times”. Not only do we have
the Housing and Planning Bill
to deal with we have also seen
a vote to leave the EU and
the threat of a new recession
on the back of “Brexit”. As
you would expect BCH is
preparing to implement the
changes in the new housing
bill sympathetically for our
tenants within the rules laid
down by the government,
but this is not an easy task.
This edition of Wavelength
explains how the changes to
the benefits cap will work and
in future communications we
will explain the detail of the
“Pay to Stay” regulations and
how we will handle the levy
that will be charged to BCH
for the compensation paid to
Housing Associations for them
implementing “Right to Buy.”
Without a doubt we face
challenging times financially
but the Board and the staff
are working hard to deliver the
best value for money that we
can in partnership with you as
responsible tenants. We have
reduced the number of empty
properties and the time it
takes to let a property once it
becomes empty, which means
we have more money to spend
on your properties and estates.
We are about to embark on
the second phase of the new
Queen’s Park development
following the demolition of
the remaining tower blocks.
This significant change to the
Blackpool skyline is one that
is well overdue and which is
producing high quality, family
accommodation in the new
development. We have only
been able to undertake the
Queen’s Park scheme because
we have been able to be
efficient and save money.
You are a crucial partner in
our future investment, every
pound we save on not having
to do repairs because you have
looked after your property
or garden means we have
that saving to reinvest in
new kitchens or bathrooms,
improvement to your estates
or support to help you and
your neighbours back into
work and training.
Given the challenges we
face, working in partnership
with you is our best option
for continuing to deliver the
homes and communities you
all want to live in, so please
use this first digital edition
of Wavelength to keep
yourself informed but also as
the start of a conversation
with BCH about how we can
work together to make our
communities places we are all
proud of.
#bchwavelength
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MONEY!
MONEY!
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WHAT IS THE
BENEFIT CAP?
WILL YOU BE
AFFECTED BY THE
BENEFIT CAP?
It is a set limit on the total amount of benefits that most
working-age people can claim.
Currently
£500
per week for single parents
and couples with children
Currently
£350
per week for single people
HOW MUCH
IS THE CAP?
The total amount you can
currently claim in benefits is:
• £500 per week for single
parents and couples with
children
• £350 per week for single
people
4
autumn 2016
The cap applies to the benefits
you get as a household. This
means that benefits received
by you, your partner and
dependent children who live
with you, are all included.
Your housing benefit or
universal credit will be reduced
to ensure that you don’t get
more than the benefit cap limit.
Reduced cap from Autumn
£384
per week for single parents
and couples with children
Reduced cap from Autumn
£257
per week for single people
CHANGES TO THE
BENEFIT CAP
The government has announced
reductions to the benefit cap.
These changes will take effect
from Autumn 2016.
The total amount a household
will be able to claim in benefits
is: £384.62 a week
The total amount a single
person will be able to claim in
benefits is: £257.69 a week
Families who receive working
tax credits or who work
enough hours to claim tax
credits are exempt.
If you have been employed
continuously for 12 months, and
you lose your job through no
fault of your own, the benefit
cap won’t apply to you for the
first 39 weeks of your claim.
You are also exempt if you or
your family receive:
• disability living allowance or
the personal independence
payment
• attendance allowance
• support component of
employment and support
allowance
• industrial injuries benefits
The cap doesn’t apply if you are
of pension age, or you receive
war widows’ or war widowers’
pension.
If you claim universal credit,
you won’t be affected if you
have an in-work exemption.
BENEFITS INCLUDED
IN THE CAP
These benefits count towards
the cap:
• housing benefit (unless you
live in supported housing)
• income support (IS)
• jobseeker’s allowance (JSA)
• employment and support
allowance (ESA) (unless you
are in the support group)
• incapacity benefit
• child benefit and child tax
credits
• guardian’s allowance
• carer’s allowance
•m
aternity benefits and
widows benefits paid by the
Department for Work and
Pensions
• severe disablement allowance
• universal credit
BENEFITS NOT
INCLUDED IN THE CAP
These benefits and payments
don’t count towards the cap:
• discretionary housing
payments
• council tax support/reduction
• budgeting loan/advances
• one-off council crisis payments
• free school meals
• child maintenance payments
• winter fuel payments
• statutory maternity, paternity
or adoption pay
• statutory sick pay
• housing benefit for supported
accommodation. This usually
includes domestic violence
refuges and accommodation
where tenants also get care
or support
ACTION TO TAKE IF
YOU ARE AFFECTED
The benefit cap calculation
will be done automatically.
You do not need to provide
any documents.
If you are unable to cover your
housing costs in the short term,
ask your local council about a
discretionary housing payment.
Contact Blackpool Council’s
Housing Options or
Homelessness Service if you are
threatened with homelessness.
HOW HAVE YOU
BEEN AFFECTED BY
THE CHANGES?
We’d really like to hear your
stories and views on the
Government changes to
benefits and the welfare system
and how they are affecting you.
As you heard from our Chief
Executive, at BCH we’re keen to
get your voices heard to inform
and influence the Government’s
proposed changes to social
housing.
Our Rents Team will be
contacting customers affected
by these changes in September
but if you do have any questions
relating to the benefit cap
please call our Rents Team on
01253 477 942 or email them
at [email protected].
If you would like to contribute
an article to Wavelength or
to chat about your views, please
get in touch on 01253 477 909
or email customerinvolvement
@bch.co.uk.
Key Performance Indicator:
Percentage of rent collected
against rent due = target
100%, actual 97.66%,
Q1 - the introduction of
Universal Credit has impacted
on our performance but we
are working hard to improve it!
Info taken from shelter.org
#bchwavelength
5
CLIFTON
HEALTHY
FUTURES
Do you live in the
Clifton Ward area?
Does your Postcode
start with FY4 4__?
Are you looking for work?
GAS AND ELECTRICAL
SAFETY CHECKS
LETTINGS
REACCREDITATION
You have to be in to win!!
If you would like to be in
with a chance to win £500,
kindly given by ‘Technical and
Electrical,’ all you need to do is
meet your first appointment for
one of their electricians to carry
out an electrical safety check
of your property.
Technical and Electrical, our
electrical contractor is now
testing in Central Blackpool,
Layton, Spencer Court and
Claremont Court. If you think
you’re due a safety check
please call our contractor on
01253 590303.
You can also be in with a chance
to win £500 donated by ‘Read
& Errington’ for arranging an
appointment for a gas safety
6
autumn 2016
inspector to come to your
house and check that all gas
installations and pipework in
your home are maintained…
a check we need to do on an
annual basis.
Throughout August we will
be carrying out gas safety
checks at Grange Park and from
October to November we will be
carrying out checks in Central
Blackpool.
If you help us to carry out a
check of your home within an
agreed time, you will be entered
into the free prize draw with
a chance to win £500. Please
call Read & Errington on
01253 359985.
We will be announcing the
lucky winners of the £500 in
the next few months so check
out our website and social
media channels for more news!
Key Performance Indicator:
Number of properties
without a current Gas Safety
Certificate - target 0, actual
1, Q1 – we cannot always gain
access to properties but are
working hard to achieve this!
Lettings Team secure
HQN accreditation for
another year.
On 7th June 2016, Blackpool
Coastal Housing played host
to an Accreditor from Housing
Quality Network for our annual
Lettings assessment.
The assessor was impressed
with recent improvements
to the delivery of the service
including:• Properties are being let more
quickly
• Increase in the average length
of tenancies
The assessor positively
commented “Performance
management is clearly in place
at both an operational and
management level and there
is a robust, joined up approach
to service planning. We also
note that there are really close
working relationships between
teams at BCH with a real
focus on creating sustainable
tenancies, which is essential
in the current climate”.
BCH continues to be the only
ALMO in the country to be
awarded this accreditation.
You may be claiming
Employment Support
Allowance (ESA) and want
to consider employment
but are not sure where to
start or how this might affect
your benefits.
You could be unemployed and
want additional support to
help you through this period.
You may be a lone parent
with a child starting school
or nursery and are thinking
about the prospect of work
or be a carer but would also
like to work part time.
Whatever your situation
Clifton Healthy Futures could
be just the thing for you!!
They offer 1-1 employment
support including information,
advice and guidance on
where and how to jobsearch,
benefits, volunteering, work
placements, CV’s, cover
letters etc.
They are based at Mereside
Children’s Centre on
Wednesday’s & Thursday’s
Call Wendy Reeds on
07469 415048 for more
information or to book
an appointment.
#bchwavelength
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CUSTOMER TRAINING AND SUPPORT
CUSTOMER TRAINING AND SUPPORT
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VOYAGER PROJECT MY STORY - ‘GEMMA’
“I HAVE PROVED THEM ALL WRONG AND
HAVE RECENTLY STARTED A NEW PART TIME
POSITION WHICH I AM THRILLED ABOUT.”
8
autumn 2016
“I left school at 15yrs with no
qualifications at all. Over the
last few years I have attended a
number of short courses to get
me closer to the jobs market
however it was very difficult due
to my disabilities. Not working
made me feel frustrated and
sad, everyone thought I wasn’t
able to achieve my goal and
get a job.
Working with the ‘Voyager
Project’ has given me the
opportunity and support to
attend a number of short
courses to build up my self –
esteem and gain the confidence
I needed to achieve my goals.
I attended a number of courses
such as ‘Confidence Building’
and had my Maths assessed and
recently passed my entry level
two qualification. I feel so proud
of myself and looking forward
to the future - if I can do it,
anyone can!
been very popular with our
customers – we have received
so many referrals from people
wanting to get involved. I’m
pleased that the project has
been extended for another 6
months, which is great news
for our customers.”
I have proved them all wrong
and have recently started a new
part time position which I am
thrilled about.”
If you are interested in
accessing the ‘Voyager
Project’ and are a customer
of Blackpool Coastal Housing
then call our Grange Park
office on 01253 477130 and
ask to speak with Lynn Conifey.
Lynn, our Tenancy Sustainment
Officer, who is involved with the
Voyager Project said “Gemma
has done really great – well
done! The Voyager Project has
#bchwavelength
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GO ONLINE
GO ONLINE
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WHAT GOES
ONLINE STAYS
ONLINE
Young people live in an always-on,
social, digital and connected world and
it’s the only world they have ever known.
We marvel at technology, yet to them
it is the norm. The Internet offers a host
of thrilling new possibilities for learning,
creativity and fun. While the Internet
brings amazing opportunities for young
people to learn, create and socialise, it’s
our duty as adults to help them navigate
this online world safely. Young people
(and adults too!) must recognise that
every click, every post, every purchase
and every photo we upload online leaves
a digital footprint.
Info taken from Digital Parenting and Parentinfo.org
10
Autumn 2016
It’s important to begin
these conversations at
an early stage – to help
set boundaries together
and provide a clear
understanding of when
they are safe to explore
and roam online freely.
A GUIDE
TO DIGITAL
ETIQUETTE –
11 RULES FOR
THE MOBILE
GENERATION
1. Don’t force other
people to listen
to your music
2. Don’t over-share. For adults: remember
your children are entitled to private lives.
For children: don’t post pictures of your
friends online looking ridiculous without
getting their permission first.
4. T
hink before you attack
on social media, especially
if joining in with a lot of
other people. Are you
responding negatively
because it’s necessary or
because it’s making you
feel better?
7. Before you
post, think about
what people in
your life (your
parent, your child
or a colleague)
would think if
they read it.
3. You don’t need to take a picture
to prove to yourself that you have
done something. It’s perfectly OK
to go to a museum or for a walk
and just look at things.
5. Don’t walk down the
street texting or web
browsing – you could
bump into someone.
6. D
on’t say anything online
that you wouldn’t say to
a person’s face.
8. Don’t send messages via your phone in the
cinema, or even read them. We can all see
those little lights…..and don’t imagine that a
vibrating, buzzing phone is in any way silent.
10. On the whole, it’s a good idea
to pay more attention to the
people you are with than to
your devices – so don’t text
while paying in a shop, or be so
busy updating your status you
don’t talk to your family.
9. Don’t wear headphones when
people are trying to talk to you
(and taking out one side is not
good enough)
11. It’s sometimes better
not to speak online.
You don’t always
have to reply. There
is nothing wrong with
keeping quiet now
and then.
Top tip: on many social network
platforms you can access safety and
privacy controls via the three dots
icon (use 3 dot icon here)
#bchwavelength
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SAFETY IN THE HOME
SAFETY IN THE HOME
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THE RISE OF ENERGY
THEFT AND THE DANGERS
OF METER TAMPERING
SAFETY SOCKET COVERS –
HOW MUCH PROTECTION
DO THEY PROVIDE?
Energy theft is a recurring problem across
the UK. It’s a criminal offence to tamper
with gas and electricity meters and is
costing the industry up to £500m a year.
WHAT IS METER
TAMPERING?
When someone alters their
electricity or gas supply without
the authority of their supplier,
they are meter tampering and
this prevents the device from
recording the correct energy
usage.
DANGERS
Meter tampering is highly
dangerous and puts everyone
at risk. Even if you have not
tampered with your own supply
you could be affected by a
neighbour who has tampered
with theirs.
Tampering with gas or
electricity meters can lead to
explosions, fires and sometimes
even death. Those who tamper
with meters may save money
but in doing so are putting
others in real danger. In one year
alone a single energy provider
reported two deaths and 36
injuries as a result of gas theft.
This is not a victimless crime.
12
autumn 2016
British Gas spot around 80% of
all energy theft. It’s important
they do this, as theft costs the
service providers money, which
increases bills for everyone including you!
A way for people to combat
energy theft is by having a
smart meter installed. The
benefits of a tamper-proof
smart meter include more
control over your energy usage,
accurate bills, the elimination of
estimated readings and better
budgeting. The meter readings
will be more closely tracked
enabling you to better monitor
your energy consumption.
Why are we focusing on this?
As well as meter tampering
being a crime it is also a breach
of your Tenancy Agreement.
In addition to a possible fine
and a prison sentence of up to
5 years, you are also at risk of
losing your home as BCH will
look to seek possession of your
home through the Courts.
WHAT CAN I DO
ABOUT ENERGY
THEFT AND METER
TAMPERING?
If you suspect someone has
been tampering with their
meter, you can report it to us
completely anonymously.
WE WANT YOU ALL
TO BE SAFE
Staff within the ASB &
Neighbourhood Team at Grange
Park are always on hand to offer
advice, support and assistance,
so please do not hesitate to
contact us, in confidence:
Blackpool Coastal Housing
ASB & Neighbourhood Team
67 Chepstow Road, Grange
Park, Blackpool FY3 7PH
Tel: (01253) 477130 Email:
[email protected] for
Neighbourhood Services or
Email: [email protected] for
Anti-Social Behaviour Services
The British 13 Amp plug and
socket we all have throughout
our homes is considered the
safest in the world.
It was designed in the 1940’s
following UK government
planning to improve building
and safety standards and
the same design is still in use
today. This standard is known
as ‘BS 1363’ and ALL sockets
need to meet this standard.
One of the safety measures
included in their design are
the pin holes, which are too
small for a child to put a finger
in or for them to try and poke
other items into British sockets
– because they have built in
automatic shutters
for protection.
No responsible UK body or
service, including the UK
Government, NHS, Ofsted,
Child Accident Prevention
Trust, Electrical Safety Council
and RoSPA (Royal Society for
the Prevention of Accidents)
recommend using socket
covers as a safety prevention
measure for young children.
The NHS warns “socket
inserts should not be used in
health or social care premises,
nor supplied in a home or
residence. Any socket inserts
currently in use should be
withdrawn from use and
responsibly disposed of”
design of all socket covers there
are even instances where people
can insert a cover upside down
so that the pin is only inserted
in the top hole (where the earth
pin on a plug goes). If these
instances occur, it leaves the 2
pin holes below open, which
can lead to injury if objects
are inserted as the automatic
shutters will be open.
In securing your home and
improving the safety of your
family it is always important
to be aware of all aspects of
items sold as ‘safety prevention
measures’.
These socket covers could also
cause damage to the socket
itself or snap off whilst in the
socket. Due to the unregulated
#bchwavelength
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COMMUNITY NEWS
COMMUNITY NEWS
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Absent - don’t be ‘absent’ from getting these tickets!
ABSENT is a piece of theatre being created in the Winter
Gardens, in and around the Pavillion Theatre, by theatre company
dreamthinkspeak.
ABSENT will take you on a journey through a maze of rooms and
corridors that transform before your eyes. The production mixes
film, architecture, and vast model making installations to create a
world which shifts between the past and the future, following the
story of a young woman over 50 years.
This is not your typical visit to the theatre but something exciting
and unique that we are really proud to see in Blackpool.
‘Tickets are available at www.wintergardenshotel.co.uk.
Just click on the tab that says ‘Book For Absent’ at the top
or phone 01253 74 33 44.’ www.dreamthinkspeak.com
IT’S ALL THE
‘FUN OF THE FAIR’!
We recently held a Facebook competition and our customers
were given the chance to win 4 tickets to see Tramshed
Theatre’s brilliant new performance ‘Fun of the Fair’. James,
the lucky winner of our competition attended the performance
on Friday 14th July and told us ‘It was really great to see
inclusion at the heart of the production. I was smiling and
laughing ... so much work has gone into it!’
Tramshed Theatre holds inclusive workshops with the aim
of bringing individuals together to create outstanding, original
and beautiful theatre which inspires and celebrates everyone.
They have previously received funding from our Tenants Project
Fund to help organise the performances and to run inclusive
workshops that are free for our customers to attend. If you
want to find out more information about the great work that
Tramshed do, please get in touch with them on 07852 498427
or visit www.tramshed.org.uk.
14
autumn 2016
GET INTO
FOOTBALL!
#PROJECT
HAWESIDE
South Shore Youth Football
Club is currently looking
to recruit girls aged between
6 and 10 to join their
football club.
LeftCoast were very excited to have
international recording artist Danny Fahey
(TPG) on board to lead a summer programme
of free urban workshops in Haweside.
The club is run by the
Football Association (FA) and
First Aid qualified coaches.
Sessions run every Thursday
from 6-8pm at Stanley Park.
Make new friends, learn a new
sport, have fun!
Interested? Call Sharon
on 07885576162
Young people were given the opportunity to
develop skills such as DJing, graffiti and creating
podcasts.
There were eight workshops in total and at the
end, participants took part in a mini festival to
display their work.
www.dannyfahey.co.uk
Keep in the LeftCoast Loop by liking their
Facebook page or checking out their webpage,
you can also find them on Twitter:
www.facebook.com/leftcoastuk
www.leftcoast.org.uk
twitter.com/LeftCoastUK
#bchwavelength
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COMMUNITY NEWS
BCH BOARD
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NEWBY PLACE
ENVIRONMENTAL
IMPROVEMENTS
As part of our commitment to
improving not just our property
stock but also to enhance and
develop the communities where
our homes are located, we
have carried out an ambitious
environmental project at
Newby Place and Clifton Road.
Following consultation with
local residents, and working
with LeftCoast and Urban
Organic, we recently held
planting events and installed
planters to the balconies outside
each property. The planters
include a variety of flowers and
also herbs that residents can use
in their cooking!
Join us at our ‘Service
Improvement Panels’
Come along and get involved
in an area of the organisation
important to you. We are
always looking for new
members to help us shape
and develop our services. The
meetings last between 1-2 hours
and provide a great opportunity
to meet the staff behind the
scenes. No experience is
required, just bring yourself (and
your enthusiasm!) to one of our
meetings and we’ll provide the
rest! The next round of quarterly
meetings will be held as follows:
New Home Panel monitors our
Empty Property and Lettings
Services
Thursday 10th November
Property Panel oversees the
Asset and Planned Maintenance
Service including planned
improvement works, Gas
Servicing and Stock Investment
Friday 25th November
Safer Neighbourhoods Panel
oversees the delivery of the
Anti-Social Behaviour and
Neighbourhoods Services
Monday 14th November
Sheltered Housing Panel
works with the Sheltered
Housing Team to monitor the
Key Performance Indicator:
Key Performance Indicator:
target 0.11, actual 0.11
(5 properties) Q1
target 97.5%, actual
98.28%, Q1
percentage of properties that
are Non Decent –
percentage of Responsive
Repairs completed on time –
service Friday 11th November,
2pm at Cherry Tree Community
Centre
Money Matters Panel is
responsible for monitoring the
Rents Service
Tuesday 22nd November
Repairs Panel monitors
the work of our day-to-day
Repairs department, including
Responsive Repairs and the
Repairs Hotline Services
Thursday 24th November
Get Involved Panel oversees
the delivery of customer
involvement activities as well as
communications such as
the BCH website, publications
and social media
Monday 28th November
All meetings take place at
2pm at Coastal House (bar
the Sheltered Housing Panel).
Interested in attending or
finding out more? Please
contact the Involvement and
Communications Team on
01253 477911 or email us
at customerinvolvement@
bch.co.uk
Key Performance Indicator:
percentage of residents
satisfied with repairs – target
94%, actual 95.24%, Q1 –
that’s an almost 7% increase
since last Quarter!
UPDATE FROM THE BOARD
Our Board recently met
to review how BCH is
performing and to discuss
any potential topics that
may have an effect on how
we operate. Some key
points were;
• There are changes expected
from the new Housing and
Planning Act, but detailed
regulations have not been
finalised by the Government.
We will have more news on
this as further developments
become clear.
• BCH performance was showing
good progress in all areas.
• Work to consider the future
16
autumn 2016
direction of BCH is being
developed. To help achieve this
we are looking at other
housing organisations and
working with different
departments in the Council
to ensure that any direction
we take helps achieve our
organisation’s vision and
values.
• BCH is part of a Lancashire
wide collaboration for
European funding bids aimed
at supporting tenants to access
help and advice services and
move closer to employment.
• Work to develop our Care and
Repair Service is underway.
A new way of providing
equipment and a new
approach to the provision of
disabled adaptations is being
developed. More news to
follow soon.
We also bid farewell to Gwen
King as she steps down from her
role of Tenant Board Member.
Over the coming months we
will be looking to recruit a new
Tenant Board Member and
details of how to apply will be
available soon. If you would like
any more information on our
Board please visit our website
www.bch.co.uk/
About-Us/The-Board/
The-Board.aspx
#bchwavelength
17
Bleed off
WHAT’S ON
RECIPE
Bleed off
WHAT’S ON?
Bostonway Residents Association
Meeting, Bostonway Community
Centre at 10.30am on Tuesday
11th October
Bingo sessions weekly on
Tuesdays and Thursdays from
1.00pm andThursday from 7.30pm
and organised trips also arranged.
For details call Carol on
01253 791035
Edmonton Linden and
Washington Residents
Association, Lowmoor
Community Centre (on Edmonton
Place near Trinity Hospice) at
3pm on the second Wednesday
of the month
MBH Tenants Association Meeting
– Sevenoaks Community centre at
6.30pm on Thursday 13th October
Molyneux Drive Friends and
Neighbours Meeting at Molyneux
Community Centre 10am on the
first Wednesday of each month
Lostock, Nesswood and Clayton
Residents Association, Lostock
Community Centre, last Friday of
every month at 2pm
Social Meeting every Wednesday,
10am – 12pm, at Molyneux
Community Centre
Sevenoaks Community Centre
- Over 50’s Club Bingo, every
Monday (11.30am), Wednesday
(1pm) and Friday (11am), Hobart
Place, Thornton-Cleveleys
Fun Bingo every Saturday,
7pm – 9.15pm, at Molyneux
Community Centre
Munster Residents Association,
Lowmoor Community Centre,
Wednesday 12th October at 1pm
Revoe-lution Community Choir
Wednesdays 7pm-9pm at
Christ Church with All Saints,
Palatine Road
Knit and Natter Every Thursday,
2pm at Kilmory Community
Centre. Call Carrol on 864798 for
more information.
Stronsay Scribblers Creative
writing and poetry every other
Monday, 12pm-2pm at Stronsay
Community Centre, Bispham.
Call Jean on 592450 for more
information
Crafting with a difference
Beginners Class; cards, boxes,
flower making etc with tea,
coffee and biscuits provided,
Every Wednesday 10am – 1pm
at Sevenoaks Community Centre,
Hobart Place, Thornton-Cleveleys,
Contact Pat on 351834 or Sylvia
on 855707 for more information
Police and Communities Together
Greenland PACT meetings – held
1st Thursday of the month at
Springfield Methodist Community
Centre, Bispham Road from
6.30pm – 7.30pm
Meetings take place in other local
areas on a regular basis; look out
for more info in nearby shops,
offices, Doctors Surgeries and
Community Centres.
TASTY VEGGIE CHILLI
Hot and spicy – just the thing to warm you up on
those cold evenings (we know they are coming!)
Ingredients
Method
Nutritional information
• 2 tsp vegetable oil
1. Heat the vegetable oil in a large
saucepan and add the onion.
Fry gently for 2-3 minutes, then
add the carrot, garlic, red chilli
and peppers and fry for 2-3 more
minutes, stirring often.
Nutritional analysis,
per serving (1/4 recipe)
• 1 medium onion, chopped
• 1 carrot, finely chopped
• 2 garlic cloves, crushed
• 1 red chilli, deseeded and finely
chopped
• 2 peppers, any colour, deseeded
and chopped
• 300g vegetarian mince
• 420g red kidney beans, in water
• 400g chopped tomatoes
• 2 tsp tomato puree
• 100ml reduced-salt vegetable
or chicken stock
• 200g easy-cook long grain
brown rice
2. Add the frozen mince, beans,
tomatoes, tomato puree and stock.
Bring to the boil, then reduce the
heat and simmer, partially cover,
for 25-30 minutes. At the same
time, put the rice on to cook in
plenty of gently boiling water –
it will take 25-30 minutes.
3. Season the chilli with pepper,
then serve in warm bowls with
the cooked, drained rice
1674kJ / 400kcal
21.5g protein
70g carbohydrate,
of which 16.5g sugars
5g fat, of which 1g saturates
12g fibre
386mg sodium, equivalent
to 0.9g salt
Cooking time
25-30
minutes
• 1 pinch ground black pepper
18
autumn 2016
#bchwavelength
19
CONTACT US
Blackpool Coastal Housing believes in access for all. To ensure the services provided by Blackpool Coastal
Housing are accessible, information can be made available in a variety of formats and languages.
For more information about these services please telephone 01253 477900 or email [email protected]
Spółdzielnia Mieszkaniowa Blackpool Coastal
Housing uznaje, iż świadczone przez nią usługi
powinny być ogólnodostępne, zatem informacje na
ich temat udostępniane są w różnych
formatach i wersjach językowych.
En Blackpool Coastal Housing creemos que la
información debe estar al alcance de todos. Para
asegurar que los servicios de Blackpool Coastal
Housing son accesibles podemos ofrecer
información en diversos formatos e idiomas.
W celu uzyskania szczegółowych informacji na temat
świadczonych usług, proszę zadzwonić pod numer 01253
477900 lub wysłać e-mail na adres [email protected].
Para saber más sobre estos servicios, póngase
en contacto con nosotros en el teléfono
01253 477900 o por email [email protected]
Blackpool Coastal Housing 公司相信每個人都有存取的權利。為確保您能使用
Blackpool Coastal Housing 公司的服務，資訊會以多種格式和語言提供。
有關這些服務的詳情資訊，請致電 01253 477900，或傳送電子郵件至 [email protected]
USEFUL CONTACTS
Blackpool Coastal Housing
Head Office: Coastal House,
17-19 Abingdon Street,
Blackpool FY1 1DG
Tel: 01253 477900
Email: [email protected]
MyHomeChoice Fylde Coast
Coastal House,
17-19 Abingdon Street,
Blackpool FY1 1DG
Tel: 01253 476111
www.myhomechoicefylde
coast.co.uk
The Rents Team
Tel: 01253 477942 Text 07501
921015 Email: [email protected]
Anti-Social Behaviour and
Neighbourhood Services
Tel: 01253 477130
Email: [email protected]
for Neighbourhood Services
or [email protected] for the ASB
Service
Out of hours ASB Reporting
Tel: 0800 0730184
Repairs Hotline
Tel: 0800 073 0184
Email: [email protected]
Text ‘Repairs’ to 07786 201409
Customer Involvement
Tel: 01253 477911
Email:
[email protected]
Homeownership
Tel: 01253 477984
Email:
[email protected]
Citizens Advice Bureau
6-10 Whitegate Drive,
Blackpool FY1 9AQ
Tel: 01253 308400
Supported Housing
Tel: 01253 477898
Email:
[email protected]
Carers Line
Tel: 0808 808 7777
Care & Repair
Tel: 01253 476659
Email: care&[email protected]
Customer First Centre
Municipal Buildings, Corporation
Street, Blackpool FY1 1NF
Tel: 01253 477477
Email:
[email protected]
Trading Standards Advice Team
Tel: 01253 478375
Email:
[email protected]
Housing Benefit
Tel: 01253 478847
Email: [email protected]
Social Services Direct
Tel: 01253 477592
Email:
[email protected]
Age UK
89 Abingdon Street,
Blackpool FY1 1TH
Tel: 01253 622812
Blackpool Carers
Tel: 01253 393748
www.blackpoolcarers.org
Blackpool Police
Tel: 101 (Non emergency)
NHS
Tel: 111 (Non emergency)
Free Fire Safety Advice
Tel: 0800 1691125
(Non emergency)
Lancashire Crimestoppers
Tel: 0800 555 111
National Grid
Tel: 0800 111 999
(FOR GAS LEAKS)
United Utilities
Tel: 0800 330 033
(FOR MAINS WATER LEAKS)
Race Hate Awareness and
Prevention (RHAP)
Tel: 0808 8087398
Broken Rainbow
(LGBT Domestic Violence
Helpline)
Tel: 08452 604460
www.broken-rainbow.org.uk