Registration Guide: Water Users
A guide for the registration of Water User
information under the National Water Act,
(Act 36 of 1998)
Registration Guide for Water User Information (Second Edition July 2013)
Page 1
Table of Contents
Table of Contents
1.
2.
3.
4.
5.
6.
7.
PURPOSE AND STRUCTURE OF THIS REGISTRATION GUIDE ................................. 3
REGISTRATION OF WATER USE ................................................................................... 4
DEFINITIONS USED IN THIS GUIDE .............................................................................. 7
OVERVIEW OF REGISTRATION FORMS ..................................................................... 10
HOW TO COMPLETE REGISTRATION PART 1 FORMS ............................................. 14
HOW TO COMPLETE REGISTRATION PART 2 FORMS ............................................. 21
REGISTRATION HELP LINES AND CONTACTS .......................................................... 22
Registration Guide for Water User Information (Second Edition July 2013)
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SECTION 1
1. PURPOSE AND STRUCTURE OF THIS REGISTRATION GUIDE
This Registration Guide is aimed specifically at explaining how water users must register with the
Department of Water Affairs.
Section 1 - explains the set up and structure of this registration guide
Section 2 – explains an overview of water use registration process- why water users should
register their water use with the Department, which users should and should not register, and
when they must register
Section 3 - explains some important definitions that will assist users to complete their Part 1
application forms
Section 4-6 – explains practical information on the water use registration forms and how to
complete them.
Section 7 - provides a list of registration help lines and contact details of the Department’s various
offices around the country where users may obtain the forms and assistance to complete the
forms.
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SECTION 2
2. REGISTRATION OF WATER USE
WHY
REGISTER?
Registration of water use is required in terms of section 26 (1)(c) and 34(2) of the
National Water Act (Act 36 of 1998). There are several reasons why water users
are required to register their water use with the Department. Most important are:
to manage and control water resources for planning and development
to protect water resources against over-use, damage and impacts
to ensure fair allocation of water among users.
Registration is also the first step in recovering the true and actual costs of water
use in a fair and systematic manner. These funds in turn will be used to achieve
the above goals.
Registration is to the benefit of the country as a whole, and not only to water
users.
South Africa is one of the most water-scarce countries in the world. We are on the
threshold of being what is internationally defined as a country “under water
stress.” Estimates are that all freshwater resources will be fully allocated in about
20-30 years from now, depending on economic growth scenarios.
Impacts on freshwater resources from waste discharges can limit the value of
water for other use. Contamination can also lead to health problems and can
damage the aquatic environment.
Good water resource management and long-term planning are thus essential for
South Africa. In order to do this, it is important to understand how much water we
have, who is using it and where.
WHAT IS WATER
USE
REGISTRATION?
Registration is the process of officially notifying the Department of a water use
and where the applicable water use is.
Registration is required in terms of a Notice issued under the Registration
Regulations, or under a General Authorization published in the Government
Gazette.
Water use is registered by completing the official forms obtainable from the
Department.
WHO DOES NOT
HAVE TO
REGISTER?
The following water use need NOT be registered:
if the water use is listed in Schedule 1 of the Act (see Section 3).
if the water use is excluded from the requirement to register in terms of a
Notice issued under the Registration Regulations, or under a General
Authorization (see Section 3).
if the water use is part of the services offered by a Water Services
Provider,
such as a Local Authority (municipality) or a Water Board.
An example of this is
water and sanitation provided to households by
a municipality. Each household is
not required to be registered.
However, the municipality must register its use.
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WHO MUST
REGISTER
THEIR WATER
USE?
WHEN MUST
USERS
REGISTER?
Individuals – such as farmers, small-holders, land-owners or lessees
Communities – such as communal enterprises, traditional farmers
groups
National or Provincial Government
Companies and businesses – including partnerships, public companies,
private
companies, companies not for gain, guarantee companies,
foreign companies,
incorporated private companies, closed
corporations etc.
Water User Associations.
Water Services Providers, including Water Boards and Local
Government.
From 8 October 1999, all NEW water use must be registered as set out in the
General Authorizations (see Section 3).
Over time, the Department will publish ‘Notices’ in the Government Gazette for
particular catchments or water management areas and water resources, calling
for registration of existing water use.
The ‘Notices’ will specify the time frame in which registration must be done.
Typically the time period will be 60 days from the date of the Notice.
When the ‘Notice’ appears water users will also be advised by other means of
the need to register, such as advertisements in local newspapers and on the
radio.
Ask your local Departmental office to find out if a ‘Notice’ to register water use in
your area has already been issued.
HOW WILL
USERS BE
REGISTERED?
Forms to register are obtainable from any office of the Department (see Section
7)‘
To register with the Department complete all the applicable registration forms
and submit them to Department.
Registration cannot be turned down or denied, if it is for a legitimate water use.
Water uses in respect of which a license was requested and/or approved as well
as non-license related water uses need to be registered.
Incomplete forms may be returned to the water user, and registration suspended
until complete information is provided.
A Registration Certificate will be issued bearing the Register Number as soon as
the forms have been processed.
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WHAT DOES
IT COST TO
REGISTER?
Registration is free of charge if you submit your application to register within the
time period stated in the Government Gazette Notice. If you delay unnecessarily,
you may have to pay for the processing of your registration forms.
Registration certificates are issued free of charge for the first certificate, and for
valid amendments to registration details.
REGISTRATION
NOT AN
ENTITLEMENT
Registration is not an entitlement to use water.
WHAT IS THE
FEE FOR LATE
REGISTRATION?
A late registration penalty, which may be waived in deserving circumstances,
shall be charged for
Registration can be seen as the first step in establishing yourself as a water user
with the Department.
Submitting application for registration of water use not within the
predetermined timeframe or
Failing to submit requested outstanding information within the specified
timeframe as per issued Government Gazette;
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SECTION 3
3. DEFINITIONS USED IN THIS GUIDE
General definitions of key terms in the registration process are provided here to aid the water
user in completing registration forms. Technical definitions for certain fields on the Part 2 forms
are also included.
PART 1
Part 1 refers to an Applicant’s Information.
PART 2
Part2 refers to the applicant’s water use related information.
WATER SERVICES
PROVIDER
A Water Services Provider is defined in the Water Services Act (Act No. 108 of
1997) as a municipality, district or rural council, a Water Board or institution
that provides water services.
Water Services are defined as water supply and sanitation.
WATER USER
ASSOCIATION
A Water User Association is an association of individual water users who
undertake water related activities for their mutual benefit.
A Water User Association is formally established by the Minister, through
publication of a Notice in the Government Gazette after approval of its
constitution.
Water User Associations will be transformed from existing irrigation boards,
subterranean water control boards, water boards established for stock
watering, settlement boards and water conservation boards.
Individuals members of a Water User Association should ideally register their
water use as individuals for water obtained from a distribution system that is
controlled by the applicable Water User Association. However, if the Water
User Association included the applicable individual’s water use in its registered
bulk use, the individual should liaise with both the Department of Water Affairs
and the Water User Association and obtain confirmation that water use
registration requirements have been complied with.
Individual members who have other types of water use (i.e. water not obtained
from a distribution system controlled by the applicable Water User
Association), must register these uses as individuals.
A common example is a farmer who takes water from the canal of a
government water scheme, and also from a borehole on his property. Taking of
water from the scheme need not be registered (if included in the bulk
registration of the Water User Association), but it may be necessary to register
taking of water from the borehole.
WATER USES
Eleven different water uses are listed in section 21 of the National Water Act,
Act 36 0f 1998. For their definitions refer to Raw Water and Waste Discharge
Related Water Use Registration Guides available at
http://www.dwa.gov.za/Projects/WARMS/Registration/registration1.asp
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USE OF WATER
Permissible water use is described in section 22 of the Act as:
Schedule 1 use
Continuation of an existing lawful use
Use authorized under a General Authorization
Licensed use.
SCHEDULE 1 USE
OF WATER
“Schedule 1" refers to Schedule 1 of the Act which lists a range of permissible
water use.
Schedule 1 water use is NOT required to be either registered or licensed.
SCHEDULE 1 IN
DETAIL
The following water use detailed in Schedule 1 need NOT be registered:
EXISTING
LAWFUL USE OF
WATER
GENERAL
AUTHORISATIONS
TO USE WATER
Taking water directly from any water resource to which a person has
lawful access, for:
- Reasonable domestic use in a person's household;
- small gardening (but not for commercial purposes); and
the watering of animals (but not for commercial purposes, thus
excluding feedlots), provided that the use is not excessive in relation to
the capacity of the water resource and the needs of other users.
Storing and using run-off water from a roof.
In emergency situations, taking water from any water resource for
human needs or firefighting.
Recreation, if a person has lawful access to that water resource.
Discharge of waste or water containing waste or run-off water
(including storm water) into a canal, sea outfall or other conduit,
provided these are controlled by persons that have been authorized to
purify, treat or dispose of
this wastewater.
Existing Lawful Use means any lawful use of water authorized by or
under any law which took place at any time during the period from 1
October 1996 to 30September 1998, i.e. the two years before the
National Water Act came into effect.
Stream flow reduction activities and controlled activities also fall under
the requirements of existing lawful use (see Section 3 21(d) and (e)
above for definitions).
Existing Lawful Users can be required to register their use in terms of a
Notice issued under the Registration Regulations.
A General Authorization is an authorization to use water without a licence,
provided that the water use is within the limits and conditions set out in the
General Authorization.
General Authorizations apply only to NEW water use that took place after 1
October 1999 when the Act was fully promulgated. This means that General
Authorizations are not retro-active or “back-dated”.
Schedule 1 water uses are not included under the General Authorizations, as
they are already permissible in terms of the Act and do not require further
authorization.
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REGISTRATION
AND THE
GENERAL
AUTHORISATIONS
The General Authorizations describe the conditions under which a water use
must be registered. Water users must acquaint themselves with the terms and
conditions of the General Authorizations, as there are specific conditions
applicable to certain water use.
For new water use that started after 8 October 1999 and does NOT fall within
the areas or limits set out in the General Authorization, the user must approach
the Department for a license.
The requirements for registration is outlined in the General Authorisations that
are/were published in Government Gazette.
All forms for registration of water use are obtainable from the Regional offices
of the Department, as well as from the Departmental web-site at
http:\\www.dwa.gov.za
LICENCES AND
THE GENERAL
AUTHORISATIONS
Any new water user who does not comply with the terms and conditions of the
General Authorizations must approach the Department for a license.
COMPULSORY
LICENSING
Compulsory licensing is applied in areas which are, or are soon likely to be,
under ``water stress'' (for example, where the demands for water are
approaching or exceed the available supply, where water quality problems are
imminent or already exist, or where the water resource quality is under threat),
or where it is necessary to review prevailing water use to achieve equity of
access to water.
In such cases the responsible authority must publish a notice in the Gazette
and other appropriate media, requiring people to apply for licences in the
designated area. Applicants may be required to submit additional information,
and may also be required to undertake an environmental or other assessment,
which assessment may be subject to independent review.
In determining the quantities of water to be allocated to users, the responsible
authority must consider all applications received, and draw up a schedule
detailing how the available water will be allocated among the applicants. In
drawing up an allocation schedule the responsible authority must comply with
the plans, strategies and criteria set out elsewhere in the Act and must give
special consideration to certain categories of applicants. A responsible
authority need not allocate all the available water in a water resource, and may
reserve some of the water for future needs. Provision is also made for any
water still available after the requirements of the Reserve, international
obligations and corrective action have been met to be allocated on the basis of
public auction or tender. A system of objections and appeals in relation to
proposed and preliminary allocation schedules ensures that licences may be
issued only after the allocation schedule has been finalised.
Licences issued under compulsory licensing replace previous entitlements to
any existing lawful water use by the applicant.
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SECTION 4
4. OVERVIEW OF REGISTRATION FORMS
REGISTRATION
FORMS
Registration forms consist of Part 1 and Part 2 and where indicated also
Supplementary forms.
 Part 1 forms – information on the water user and the Water Management
Area where the water use takes place.
 Part 2 forms – information about the water use.
Refer also to the DW901 and DW902 registration forms and to the following
Registration Guides:
• Water Users
• Raw Water Uses
• Waste Discharge Related Water Uses
 Supplementary forms – additional information that may be needed.
Typically an application to register one or more water uses will entail the
completion and submission of the following: One Part 1 form, one or more Part
2 forms (together with relevant supplementary forms) and one or more DW901
and DW902.
The above-mentioned forms & guides are available at:
http://www.dwa.gov.za/Projects/WARMS/Registration/registration1.asp
AMENDMENTS TO
WATER USE
DETAILS
Details about a registered water use may be amended by completing another
registration form with the identical DW reference (e.g. if the original form that
was completed was a DW760 then a new DW760 form needs to be completed
with the details as its needs to be amended):
• amend the registered water use details on a new Part 2 form, quoting
the Register Number & Water Use Number allocated when the water
use was first registered.
• if the applicable property &/or property owner details, where the water
use is taking place, also need to be amended a new DW901 and/or
DW902 form must also be completed and submitted together with the
request to amend the registered water use details.
ADD A NEW
WATER USE
A registered water user may register additional water use(s):
 quote the Register Number and
 give the new water use details on an applicable new Part 2 form.
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SURRENDER OF A
REGISTERED
WATER USE
Once registered, a water use may be surrendered if the water use activity
ceases to take place. Surrendering a water use will result in the closure of the
registered water use:
quote the Register Number and indicate which water use/s are to be
surrendered together with each registered water use’s End Date (i.e.
ccyymmdd).
Note that this notification of surrendering a registered water use may also be
approached in the same manner as indicated in the afore-mentioned section
“AMENDMENTS TO WATER USE DETAILS”:
• complete another Part 2 form registration form with an identical DW
reference (e.g. if the original form that was completed was a DW760
then a new DW760 form needs to be completed with the details as its
needs to be amended), quoting the Register Number & Water Use
Number allocated when the water use was first registered.
• Populate the applicable water use’s End Date (i.e. ccyymmdd), which
will serve to communicate the date from which when the water use is
to be regarded as having been surrendered.
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REGISTRATION
FORM NUMBERS
The DW reference numbers of the various kinds of registration forms are
provided below
REGISTRATION
PART 1 FORMS
DW 756 Individual
DW 757 Water Services Provider (Including Water Boards)
DW 758 Company, Business, Partnership or Community, National or Provincial
Government
DW 759 Water User Association (The various association types provided for
are the following: Established Water User Association; Government Water
Scheme; Irrigation Board; Settlement Board; Subterranean Water Control
Board; Water Board For Stock Watering; Water Conservation Board.)
REGISTRATION
PART 2 FORMS
Refer to the relevant forms and applicable registration guides , Registration
Guide: Raw Water Uses and/or Registration Guide: Waste Discharge Related
Water Uses, available at:
http://www.dwa.gov.za/Projects/WARMS/Registration/registration1.asp
SUPPLEMENTARY
FORM
Property and property owner related forms to be completed are the following:
DW901 Details Of Property Where Water Use Takes Place
DW092 Details Of Property Owner
DW811 Supplementary Property Amendment Form
Other supplementary forms (as well as DW901, DW902 & DW811) are
available at:
http://www.dwa.gov.za/Projects/WARMS/Registration/registration1.asp
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IMPORTANT
NOTES FOR WHEN
COMPLETING
Make sure you have the correct Part 1, Part 2 and Supplementary forms
(e.g. DW901 and DW902) you need.
Please write clearly in black ink.
YOUR FORMS
Use capital letters.
Use one letter or digit per square.
Always start on the first square on the left.
Return completed forms to the nearest office of the Department.
A Registration Certificate cannot be issued unless the information is
complete.
The Department may return any incomplete forms received.
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SECTION 5
7. HOW TO COMPLETE REGISTRATION PART 1 FORMS
DW756/769
Registration/Licensing Part 1 – Individual
New registration,
Minor change,
Formal
amendment,
Surname:
Mark the appropriate block with an X, to ‘indicate the nature’ of this application.
For minor changes or formal amendments, the registration number
(allocated/provided when the water user was first registered) must be given.
Initials:
Supply initials without spaces – AA
Title:
Use the following; Mr, Me, Ms, Dr etc.
Gender
Make the appropriate block with an X.
Population Group
Make the appropriate block with an X.
ID Number:
Supply the whole number. A South African ID number or temporary ID number
is sufficient for identification. Individuals who do not have a South African ID
number may use a passport number for identification purposes. The expiry
date of passports must be given.
Passport No:
Supply the whole number if the ID number is not used. Foreign ID numbers are
not acceptable. In the case of foreign nationals, supply the passport number,
passport date of issue and country of issue.
Expiry date:
Supply the expiry date of the passport as shown on the applicable passport.
Country of issue:
Supply the country not suburb.
VAT Registration
Number:
If you have registered for Value-Added Tax (VAT), provide the VAT
Registration Number in the space provided.
Postal address:
Supply the postal address as per the following example: (underscore is a
empty square for “space”)
Supply surname as per the following example: Strydom; De_Jonge.
PO_Box_123 or Private_Bag_X123
. Suburb,
Town/City
Postal Code: Give the correct postal code of the applicable Post Office
nearest to the suburb/town/city provided in the postal address.
Street/Physical
address:
Contact telephone
numbers:
E-mail:
Supply the street/physical address as per the following example:
123_Smallstreet.
Suburb
Town
Supply the contact numbers where indicated/required:
Area or cell code: Provide the applicable first 3 digits in the first 3 blocks of the
area marked ‘Area/cell code’
Supply the relevant email address
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CONTACT PERSON DETAILS
In this section provision is made for you to provide the details of the person who must be contacted for
any further/future communication.
Kindly provide the details, where available and/or applicable, for each of the sections indicated (e.g.
Title, Name, Surname, etc.).
In the area provided to indicate “preferred form of communication’, indicate which (landline, cell phone,
fax or email) is your preferred option.
Declaration by applicant
•
•
•
Individual applicants must sign and date the form themselves.
In the case of a power of attorney a certified copy of the appointment must be attached to the
application form.
Use of a thumbprint in the space provided will be acceptable in some cases as an alternative
to an applicant’s signature.
LIST OF PART 2 DOCUMENTS (WATER USE RELATED FORMS)
This section provides the applicant to indicate which other water use related forms have been
submitted with this application.
SECTION IS RESERVED FOR OFFICE USE ONLY
This section is to be utilized by the office (that will receive and process your application) to:
• Identify which Water Management Area is applicable to this application (based on the water
use related information supplied in the Part 2 forms).
• Allocate a file number (i.e. Office Hardcopy Register File No) to the application.
• Indicate which water use Register number was allocated to this application.
•
Etc.
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DW757/770
Registration/Licensing Part 1 – Water Services Provider (This includes
the various municipalities and Water Boards – such as Rand Water,
Umgeni Water and Overberg Water )
This form allows for the registration of water services providers, which includes
the various municipalities and Water Boards – such as Rand Water, Umgeni
Water and Overberg Water.
New registration,
Minor change,
Formal amendment
Mark the appropriate block with an X, to ‘indicate the nature’ of this application.
For minor changes or formal amendments, the registration number
(allocated/provided when the water user was first registered) must be
given.
PARTICULARS OF APPLICANT
Name of Water
Services Provider
Supply the name of the Water Services Provider.
Declaration by applicant
In the case of a power of attorney a certified copy of the appointment must be attached to the
application form.
A delegated person must sign on behalf of the Water Services Provider.
Use of a thumbprint in the space provided will be acceptable in some cases as an alternative to an
applicant’s signature.
The rest of the application form should be completed in accordance with the general guidelines
set for DW756/769 : Registration/Licensing Part 1 – Individual
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DW758/771
Registration/Licensing Part 1 – Company, Business, Partnership or
Community, National or Provincial Government
New registration,
Minor change,
Formal
amendment,
Mark the appropriate block with an X, to ‘indicate the nature’ of this application.
For minor changes or formal amendments, the registration number
(allocated/provided when the water user was first registered) must be
given.
PARTICULARS OF APPLICANT
Company,
Business,
Partnership or
Community,
National or
Provincial
Government
Make a tick mark in the appropriate block, identifying the type of entity for
which the application is being submitted.
PARTICULARS OF COMPANY, BUSINESS OR PARTNERSHIP
Name of company,
Supply the name of the company, business, partnership or community.
business,
With reference to the type of enterprise that is applicable, unless a Parastatal
partnership or
/ Trust / Other, the full name as registered with the Registrar of Companies.
community
Note:
The name provided will be reflected on NRWU Certificates and subsequent
billing documentation that may be generated in the future.
Trading name
Supply the trading name if it is different from the name of the company,
business, partnership or community.
Type of enterprise
Mark the appropriate block, identifying the applicable type of enterprise, with
an X,
The Business enterprise registration number of the following enterprise types
do not have to conform to the format dictated by CIPC (Companies and
Intellectual Property Commission):
- Parastatal
- Trust
- Other [i.e. non-CIPC Company types (e.g. Churches, Schools,
Community Groups, etc.) excluding Trust and Parastatal]
Should you have selected the enterprise type ‘Co-Operative’, you are obliged
to also indicate which one of the following co-operative levels is applicable:
• Primary
• Secondary
• Tertiary
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Business enterprise
registration number
Supply the business registration number. The registration number must be in
the correct format, namely: yyyy/######/##.
Registered businesses must give the business registration number issued (by
CIPC) when the business was registered in terms of the Trade and Industries
Act.
Date established
Supply the date when the Company, Business or Partnership was
established.
Country where established" means a foreign company's country of origin.
("Country where established" is to be completed where the country, where
the foreign company was not established in South Africa.)
Country where
established
VAT registration
number
If you have registered for Value-Added Tax (VAT), provide the VAT
Registration Number in the space provided.
PARTICULARS OF NATIONAL OR PROVINCIAL GOVERNMENT
National Dept
For National Government, supply the National Department’s name in full
(not just an abbreviation).
Province
For Provincial Government Departments, supply the name of the applicable
Province
Provincial
Department
For Provincial Departments, supply the name in full (not just an
abbreviation).
Declaration by applicant
In the case of a power of attorney a certified copy of the appointment must be attached to the
application form.
A delegated person must sign on behalf of a Company, Business, Partnership or Community,
National Government Department or Provincial Government Department.
Use of a thumbprint in the space provided will be acceptable in some cases as an alternative to an
applicant’s signature.
The rest of the application form should be completed in accordance with the general guidelines
set for DW756/769 : Registration/Licensing Part 1 – Individual
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DW759/772
New registration,
Minor change,
Formal amendment
Registration/Licensing Part 1 – Water User Association, (The various
association types provided for are the following: Established Water User
Association; Government Water Scheme; Irrigation Board; Settlement
Board; Subterranean Water Control Board; Water Board For Stock
Watering; Water Conservation Board.)
Mark the appropriate block with an X, to ‘indicate the nature’ of this application.
For minor changes or formal amendments, the registration number
(allocated/provided when the water user was first registered) must be
given.
Mark the appropriate box according to the type of applicant.
- A Water User Association is formally established through publication by the
Minister of a Notice in the Government Gazette.
Formally established Water User Associations must complete the section
“For established Water User Association”.
- Other Water User Associations that intend to become Water User
Associations must complete the section “For non-established Water User
Association”
- If a proposal to establish the Water User Association have been submitted
to the Department (a certified copy of the Register of Properties form (that
was submitted with the proposal to establish your Water User Association)
or the latest approved Schedule of rateable areas should be attached to
this application.
If the Water User Association application is to be registered as a ‘Billing
PARTICULARS OF ESTABLISHED WATER USER ASSOCIATION
Name of Water
User Association
Supply the full name of the Water User Association as published in the
Government Gazette.
Gazette notice
number
Supply Gazette notice number
Gazette notice date
Supply Gazette notice date
PARTICULARS OF OTHER USER GROUP ASSOCIATIONS
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To be completed if the water user association has not been established
Type of
Association
Select the appropriate type of Association
Name of
Association
Supply the full name of the water user group association
Proposal submitted
Indicate whether a proposal to establish a Water User Association has been
submitted to the Department.
Date plan
submitted
If a plan has been submitted, supply the date of submission.
Declaration by applicant
•
•
•
In the case of a power of attorney a certified copy of the appointment must be attached to the
application form.
A delegated person must sign on behalf of the Water User Association.
Use of a thumbprint in the space provided will be acceptable in some cases as an alternative
to an applicant’s signature.
The rest of the application form should be completed in accordance with the general guidelines
set for DW756/769 : Registration/Licensing Part 1 – Individual
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SECTION 6
8. HOW TO COMPLETE REGISTRATION PART 2 FORMS
Refer to the applicable registration guides for Raw Water Uses and Waste Discharge Related
Water uses available at http://www.dwa.gov.za/Projects/WARMS/contacts.asp
Registration Guide for Water User Information (Second Edition July 2013)
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SECTION 7
9. REGISTRATION HELP LINES AND CONTACTS IN THE DEPARTMENT
OF WATER AFFAIRS
The various offices of the Department of Water Affairs around the country may be contacted for
enquiries and to obtain the correct forms to fill in, and if required also to assist you to fill in the
relevant forms.
Forms can also be obtained from the Departmental web-site: (available at
http://www.dwa.gov.za/Projects/WARMS/Registration/registration1.asp) or
Call the toll-free line on 0800 200 200 and ask for the Registration Help Desk at the
Regional Office that serves your area.
Department of Water Affairs Registration Office
Northern Cape (Upington)
Head Office (enquiries only)
Tel: (054) 338 5840
Private Bag X313,
Fax: (054) 338 5849
Pretoria,
Private Bag X5912
0001
Upington
E-mail: [email protected]
8800
[email protected]
E-mail: [email protected]
Call Centre Toll Free Line: 0800 200 200
North West (Hartbeespoort)
Eastern Cape
Tel: (012) 253 1093
Tel: (043) 701 0376
Fax: (012) 253 1905
Fax: 086 510 0918
Private Bag X352
Private Bag X7485
Hartbeespoort
King William's Town
0216
5600
E-mail: [email protected]
E-mail: [email protected]
Free State
KwaZulu-Natal
Tel: (051) 405 9212
Tel: (031) 3362710
Fax: (051) 447 1901
Fax: (031) 3059927
PO Box 528
PO Box 1018
Bloemfontein
Durban
9300
40000
E-mail: [email protected]
E-mail: [email protected]
Northern Cape (Kimberley)
Western Cape
Tel: (053) 836 7600 ext 519
Tel: (021) 941 6000
Fax: 053 842 3258
Fax: (021) 950 7269
28 Central road
Private Bag X16
Beaconsfield
Sanlamhof
Kimberley
7532
8300
E-mail: [email protected]
E-mail: [email protected]
Northern Cape (Upington)
Gauteng
Tel: (054) 338 5840
Tel: (012) 392 1317
Fax: (054) 338 5849
Fax: (012) 392 1422
Private Bag X5912
Private Bag X995
Upington
Pretoria
8800
0001
E-mail: [email protected]
E-mail: [email protected]
Limpopo
LIMPOPO
Tel: (015) 290 1200
Tel: (015) 306 7300
Fax: (015) 0152953249
Fax: (015) 307 6868
Private Bag X9506
Private Bag X4012
POLOKWANE
Tzaneen
0700
0850
E-mail: [email protected]
E-mail: [email protected]
Registration Guide for Water User Information (Second Edition July 2013)
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