GLOBAL SPECIALISTS Annual Report 2016 CORPORATE SPONSORSHIP As specialists in what we do, we partner with specialists who deliver winning results. This is why we are proud to partner with professional British cycling team JLT Condor, triple Olympic gold-medal winning cyclist Ed Clancy OBE, the British Bobsleigh and Skeleton Association, some of Britain’s leading racecourses and the Australia Football League (AFL). JLT CONDOR JLT Condor is the UK’s longest-standing UCI Continental cycling team and they rounded off a very successful 2016 race season by adding the Revolutions Series indoor track title in December to the UK national Tour Series, Motorpoint Grand Prix Series, London Nocturne and National Circuit Race Championships. The team also raced across Asia, Australia and northern Europe and will look to continue to dominate in races around the globe in 2017. ED CLANCY OBE 2016 was an outstanding year for JLT-sponsored cyclist Ed Clancy who was crowned Olympic track cycling champion for the third time in a row, claiming gold in Rio in August. Ed brought his gold medals to the London offices upon his return to the UK to meet JLT clients and staff. Ed was also recognised for his sporting achievements in the 2016 Queen’s New Year Honours List, being awarded an OBE. OFFICIAL PARTNER OF GREAT BRITAIN SKELETON Reigning Olympic Champion and JLT ambassador Lizzy Yarnold, who had taken a season away from competing, returned to racing in the 2016-17 World Cup season with an immediate return to form. Laura Deas was named 2016 British Skeleton Athlete of the Year having won her first World Cup gold medal at the opening World Cup race of 201516 season. This specialised sport is now looking ahead for more Winter Olympic success in Pyeonchang in early 2018. JLT AND HORSE RACING JLT is proud to be a partner of Cheltenham, Aintree, Ascot and Newbury racecourses and sponsor premium Grade 1 jump races including The JLT Novices Chase and the JLT Melling Chase. The JLT Novices Chase takes place on the third day of the famous Cheltenham Festival. In 2016 the race saw joint favourite, Black Hercules, ridden by Ruby Walsh, take the win over the line. The JLT Melling Chase takes place on Ladies’ Day at Aintree and in 2016 was won by God’s Own after the favourite fell, and was unhurt, leaving the race wide open. JLT COMMUNITY SERIES JLT Australia’s community driven partnership with the Australia Football League (AFL) brings the excitement of the game to regional and suburban communities across Australia. Supporting the AFL’s pre-season, reflects our shared focus of connecting the elite level with community football. From the boardroom to the changing rooms, we have been creating safer sporting communities as the AFL’s risk and insurance partner for more than a decade. Together, we are growing the game – no matter how good you are or where you’re from. CONTENTS This section includes an introduction to JLT with a brief review of 2016, including performance highlights, information on our people, our culture and our Mission, Strategy and Values. 54 CORPORATE GOVERNANCE Global Specialists Financial Highlights Where we Operate Our Mission, Strategy & Values Our People, Clients and Culture Our Businesses at a Glance JLT International Network STRATEGIC REPORT 11 STRATEGIC REPORT 2 4 5 6 7 8 10 OVERVIEW 2 OVERVIEW This section includes a review of our corporate governance and summaries of the work of our Board and its Committees. Corporate Governance Report Audit & Risk Committee Report Nominations Committee Report Directors’ Remuneration Report Directors’ Report 101 108 109 110 111 112 113 119 172 Independent Auditors’ Report Consolidated Income Statement Consolidated Statement of Comprehensive Income Consolidated Balance Sheet Consolidated Statement of Changes in Equity Consolidated Statement of Cash Flows Significant Accounting Policies Notes to the Financial Statements Company Financial Statements SHAREHOLDER INFORMATION 180 ADVISORS & SHAREHOLDER INFORMATION This section includes the Group and Company financial statements and related notes. 55 63 71 73 92 181 Group Five Year Review 182 Advisors & Shareholder Information 183 Principal JLT Offices This section includes the Group five year review and information about advisors, shareholders and the Group’s principal offices. Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS 100 FINANCIAL STATEMENTS CORPORATE GOVERNANCE 12 Chairman’s Statement 15 Chief Executive’s Review 18 Our Market Context 22 Our Business Model This section includes the 23 Delivering on our Strategy Chairman’s Statement, 26 Key Performance Indicators Chief Executive’s and Finance 27 Group Executive Committee Director’s Reviews as well as 28 Review of Operations details of our markets, business 37 Finance Director’s Review model, strategic progress, 42 Risk Management Report operations and key risks. 46 Corporate Responsibility 1 OVERVIEW GLOBAL SPECIALISTS Focusing and growing in specialist areas where we offer distinctive products, services and independent choice, such as: AEROSPACE ENERGY more than 39% 30% JLT represents 39% of the world's large airline operators, with individual fleet values in excess of USD50m 2 JLT handles in excess of 30% of the world's mobile drilling rig fleet Jardine Lloyd Thompson Group plc Annual Report 2016 CONSTRUCTION 100bn £ JLT's London construction team arranged coverage for projects globally with a total value of £100bn OVERVIEW STRATEGIC REPORT CORPORATE GOVERNANCE EMPLOYEE BENEFITS LIFE SCIENCE 14bn 6 10 £ Our Specialty, Property & Casualty team provides services to 6 of the top 10 global pharmaceutical companies UK's No.1 JLT is the UK's largest administrator of private sector pensions Jardine Lloyd Thompson Group plc Annual Report 2016 SHAREHOLDER INFORMATION Our Financial Lines Group placed M&A insurance on transactions with a total value of £14.4bn in 2016 of the top FINANCIAL STATEMENTS FINANCIAL LINES 3 OVERVIEW FINANCIAL HIGHLIGHTS We are pleased to be able to present a good set of results that reflect the Group’s sustained overall momentum. £m Total revenue Underlying trading profit* Excl. US investment** Underlying profit before tax* Excl. US investment** Reported profit before tax 2016 1,261.3 193.7 220.7 172.6 199.6 134.9 2015 1,155.1 187.5 208.0 170.1 190.6 155.0 Change 9% 3% 6% 1% 5% (13%) Pence per share Underlying diluted EPS* Reported diluted EPS Total dividend per share 2016 51.4p 37.8p 32.2p 2015 52.2p 48.0p 30.6p Change (2%) (21%) 5% * Underlying results exclude exceptional items ** Excludes the US investment of £27.0m in 2016 (2015: £20.5m) On a restated basis: see Note 9 of the Financial Statements on page 129 SEGMENTAL BREAKDOWN 2016 Turnover by Division 2016 Turnover by Location of Client Employee Benefits £300.3m 24% Risk & Insurance £956.3m £1,256.6m Rest of the World 4% United Kingdom 29% Europe 8% Australia & New Zealand 13% Asia 16% £1,256.6m 76% Americas 30% Total Revenue (£m) 9 + % Underlying Trading Profit* (£m) 1,104.1 1,155.1 1,261.3 196.8 187.5 193.7 2014 2015 2016 52.2 51.4 2015 2016 3 + % 2016 Growth Rate 2016 Growth Rate 2014 2015 2016 Underlying Profit Before Tax* (£m) Underlying Diluted EPS* (pence) 183.0 1 170.1 172.6 + % 2016 Growth Rate 57.1 (2)% 2016 Growth Rate 2014 2015 2016 2014 Turnover = Revenue excluding investment income 4 Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW WHERE WE OPERATE STRATEGIC REPORT JLT is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. We are specialists. Our deep expertise and entrepreneurial culture give us the insights, creative freedom and tenacity to go beyond the routine and deliver better results for our clients. Because at JLT, clients come first. JLT owns offices in 40 territories and has more than 10,000 colleagues. Supported by the JLT International Network, we service clients in over 135 countries. 40 TERRITORIES 10,000+ EMPLOYEES CORPORATE GOVERNANCE 135+ COUNTRIES* FINANCIAL STATEMENTS Owned locations Argentina Macau Australia Malaysia Bahrain Myanmar Barbados Netherlands Bermuda New Zealand Brazil Norway Canada Peru Chile Philippines China Singapore Colombia South Africa Denmark South Korea Finland Sweden France Switzerland Germany Taiwan Guernsey Thailand Hong Kong Turkey India UAE (Dubai) Indonesia UK Ireland USA Japan Vietnam SHAREHOLDER INFORMATION Associates Austria/ Central & Eastern Europe India Italy Malta Mexico Spain * See page 10 for more detail on the JLT International Network Jardine Lloyd Thompson Group plc Annual Report 2016 5 OVERVIEW OUR MISSION, STRATEGY & VALUES OUR MISSION INDEPENDENT CLIENT FIRST RESULTS BASED We advise our clients without influence or bias and value innovation and creativity. We act in our clients’ best interests and bring the best of JLT to all of our clients. We expect to be judged and rewarded based on our performance. OUR STRATEGY The five pillars of our strategy balance the interests of our four key stakeholders - our clients, our people, our trading partners and our shareholders. Focusing and growing in specialist areas Building our international reach and relevance Improving our efficiency and effectiveness Providing a distinctive working environment Operating collaboratively as ‘One JLT’ Focusing and growing in specialist areas within our operations where we can offer distinctive products, services and independent choice. Building our international reach and relevance, especially in the world’s high growth economies, to better meet the needs of local and multi-national clients and trading partners. Improving the way we work and serve clients through innovation and by investing in the efficiency and effectiveness of our people, systems and processes. Providing a distinctive, entrepreneurial and results-based work environment that attracts, develops and retains the best individuals. Operating collaboratively as ‘One JLT’ to bring the best of JLT to our clients and trading partners anywhere in the world. OUR VALUES COLLABORATION AGILITY RIGOUR We recognise that our people drive our success. We think fast, move swiftly and act decisively. We work with integrity and discipline and stand up for what we believe in. Our people work together as ‘One JLT’ to share knowledge, solve problems and deliver the best solutions for our clients. Our entrepreneurial drive gives us the freedom to take on new challenges, think creatively and capture opportunities that others cannot. Our work is thorough and our solutions are robust, because it matters to us to do what is right for our clients, our people, our trading partners and our investors. 6 Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW OUR PEOPLE, CLIENTS AND CULTURE CLIENT FIRST INDEPENDENT ANALYTICAL OUR OUR CULTURE S ENTREPRENEURIAL NER INNOVATIVE LD RT PA EH O G AR EXPERT ER S TR OUR AD IN OUR CLIENTS OUR CULTURE Our culture is about having the best people who specialise and work to serve clients. Our culture helps us attract and retain the very best talent by valuing and recognising their expertise. Our clients, colleagues and trading partners work with us because our culture delivers consistent outcomes. We have two flagship training programmes, the International Senior Management Programme and the Emerging Leaders Programme. Both provide intensive and immersive multi-day training to better prepare our leaders across the business. INTERNATIONAL SENIOR MANAGEMENT PROGRAMME Each year JLT runs the International Senior Management Programme (ISMP), for some of our most promising leaders drawn from across the Group. Its purpose is to build worldclass leadership capabilities, deepen people’s understanding of the JLT Group, promote greater collaboration, strengthen relationships and preserve the Group’s culture. Employees attending the 2016 ISMP included: Stuart Beatty, Rick Burridge, Catherine Christiansen, David Gordon, Andres Guiulfo, Keith Harrison, Ed Hochberg, Guy Holland-Bosworth, David Payne, Dave Richards, Damian Schinck, Doug Turk, Hans Van Heukelum, Conor Whelan and Nick Williams-Walker. SHAREHOLDER INFORMATION We are fiercely protective of our culture and, as we grow, we take care to preserve it. We ensure that it always supports the very best talent and creates successful and compelling client results. Collaboration is one of JLT's core values. Our employees work together to share their strengths globally for their clients, pooling experience and developing each other’s expertise. We continue to listen to our people. Using this insight, action plans were created and implemented locally to address issues raised by the survey. FINANCIAL STATEMENTS Our culture allows our specialists to solve complex risk with creativity and collaboration. We are 'client-first' and put our clients at the centre of everything we do. We are not all things to all people. We understand that success requires focus and trade-offs, and when specialty and expertise are aligned we achieve unparalleled results for our clients. We also ran our employee survey, which showed strong completion rates and high overall engagement. CORPORATE GOVERNANCE SH COLLABORATIVE OUR PEOPLE We believe that our people are the best in the industry. We attract and retain the very best people and invest in them by offering a comprehensive range of learning and development opportunities that stretch far beyond mandatory training courses. STRATEGIC REPORT R In 2016 we embedded our new mentoring framework and made it available to a broader range of colleagues at multiple levels across the business. Our London office alone hosted more than 149 work experience placements, created 18 apprenticeships and hired 10 graduates. OUR CL IE LE OP PE S NT OU Our people are the reason for JLT's success. Our people collaborate, take personal accountability and are recognised and rewarded for their efforts. Jardine Lloyd Thompson Group plc Annual Report 2016 7 OVERVIEW OUR BUSINESSES AT A GLANCE RISK & INSURANCE Our Risk & Insurance business comprises our global specialty insurance and reinsurance broking operations and our wholesale insurance broking business. Our specialist teams focus on those sectors where we have a distinctive level of knowledge and expertise. Working in partnership with clients to manage the key risks they face, we act as their intermediary with insurers and reinsurers and provide related risk management, analytical, advisory and other services. OUR GLOBAL RISK & INSURANCE BUSINESSES PROVIDE SERVICES INCLUDING: Advice and consultancy Brokerage and placement Advice to our clients on their insurance and reinsurance requirements, ensuring that they understand the likelihood and potential severity of the risks they face, the options available to mitigate those risks and the potential cost of doing so. Acting on our clients’ behalf, using our specialist knowledge to negotiate and place insurance cover with insurers and reinsurers all over the world. RISK & INSURANCE 2016 Revenue Specialist insurance products Providing our clients with access to certain exclusive insurance facilities, binders and other products, without taking any balance sheet underwriting risk. CONTRIBUTION TO GROUP REVENUE 2016 Underlying Trading Profit £960.9m £166.6m 11% + 2015: £866.6m 4 + % 2015: £160.9m Trading Margin Employees 17% 5,460* 2015: 19% 2015: 5,602 * Excludes employees in shared service operations 8 Jardine Lloyd Thompson Group plc Annual Report 2016 76% Other services Providing a range of related services to our clients and insurance market counterparties in areas such as captive management, claims management and administration, and capital raising and corporate insurance advice. OUR BUSINESSES JLT Specialty p29 JLT Re p29 JLT Australia & NZ p30 JLT Asia p30 JLT Latin America p30 JLT US Specialty p31 JLT Canada p31 JLT Europe, Middle East and Africa p32 JLT Insurance Management p32 OVERVIEW EMPLOYEE BENEFITS STRATEGIC REPORT Our Employee Benefits business offers a comprehensive range of employee benefits advice and services to companies, pension trustees and individuals. Our specialist teams act as advisers, intermediaries and service providers in the areas of pensions consultancy and administration, employee benefits and healthcare, life insurance and wealth management. OUR GLOBAL EMPLOYEE BENEFITS BUSINESSES PROVIDE SERVICES INCLUDING: Trustee & Corporate Benefits Consulting Wealth and Investment Management Integrated risk management services to UK pensions trustees and corporate sponsors, including actuarial, investment and risk transfer consultancy, scheme design, governance and independent trustee services. Advice and support to high net worth individuals on financial planning, at-retirement support and life protection requirements. Discretionary management of assets for both high net worth individuals and company pension schemes, in addition to asset-hosting services. Employee health and benefit programmes, medical claims administration, occupational health services and placement of health and risk protection policies. EMPLOYEE BENEFITS 2016 Revenue CONTRIBUTION TO GROUP REVENUE 2016 Underlying Trading Profit 4 + % 14% + 2015: £288.5m 2015: £43.6m Trading Margin Employees 16% 2,656* 2015: 15% 2015: 3,121 24% Provider of one of the most widely-used UK pensions administration and fund accounting software platforms to private sector pension schemes. Providing integrated web solutions for access to information and services and benefits management. OUR BUSINESSES UK & Ireland p34 Asia p34 Australia & NZ p34 Latin America p35 Canada p35 Europe, Middle East and Africa p35 * Excludes employees in shared service operations Jardine Lloyd Thompson Group plc Annual Report 2016 9 SHAREHOLDER INFORMATION £300.4m £49.5m Technology Solutions FINANCIAL STATEMENTS Providing a range of administration services designed to meet the requirements of pension trustees, corporate sponsors and scheme members, from back-office support to fully outsourced administration. Supplemented with payroll, communication, documentation and technical services. CORPORATE GOVERNANCE Pension Administration OVERVIEW JLT INTERNATIONAL NETWORK The JLT International Network offers our multi-national clients insurance risk management and employee benefit solutions in over 135 countries, making it one of the largest insurance broking networks in the world. The Network is comprised of majority-owned, associate and non-owned partner operations and provides wa distribution channel for JLT’s specialty, wholesale, reinsurance and employee benefits activities. All brokers in the Network are carefully selected for their specialist knowledge, local market reputation and quality of service. We expect them to have the capability not only to service JLT’s multinational clients to the highest standards, but to compete for and win the largest accounts in their own territories in collaboration with JLT’s specialty, wholesale and reinsurance teams. Service standards are underpinned by a set of clear operating procedures to ensure that each client, regardless of their size, consistently receives the highest level of care and attention in the delivery of risk management, insurance broking, and advisory services. Each member of the network is also required to adhere to JLT’s Code of Ethical Conduct. 10 Jardine Lloyd Thompson Group plc Annual Report 2016 A further area of differentiation is JLT’s Global Service Team, a multilingual group that provides clients with a single point of contact who can manage their global programme and help resolve any issues on a daily basis. This central function acts as the focal point for JLT’s international account co-ordination and is used as a centre of excellence, delivering insights to clients and colleagues globally on market practices, regulation and the compliance of global insurance programmes. Overall responsibility for the Network sits with the JLT International Network Management team, whose role is to ensure common service standards by sharing expertise and best practices across the Network, whilst offering a clear channel through which to escalate and resolve issues with speed and efficiency. OVERVIEW STRATEGIC REPORT CORPORATE GOVERNANCE FINANCIAL STATEMENTS STRATEGIC REPORT This section includes the Chairman’s Statement, Chief Executive’s and Finance Director’s Reviews as well as details of our markets, business model, strategic progress, operations and key risks. 12 15 18 22 23 26 Chairman’s Statement Chief Executive’s Review Our Market Context Our Business Model Delivering on our Strategy Key Performance Indicators 27 28 37 42 46 SHAREHOLDER INFORMATION Group Executive Committee Review of Operations Finance Director’s Review Risk Management Report Corporate Responsibility Jardine Lloyd Thompson Group plc Annual Report 2016 11 STRATEGIC REPORT CHAIRMAN’S STATEMENT “ On behalf of the Board I would like to thank everyone at JLT for their continued hard work and contribution to the Group's results in 2016. Geoffrey Howe “ I am pleased to present the Group’s Annual Report for the financial year ended 31 December 2016. before tax increased by 1% to £172.6 million. The Group's trading profit margin reduced from 16.2% to 15.4%. JLT has delivered a good set of financial results in 2016, when set against the continued challenging trading environment. In 2016 we have continued to face severe external headwinds in the economies in which we operate, in the industries in which we specialise and in the insurance market. We are also addressing the challenges that have been specific to JLT, including the build-out of our organic start-up in US Specialty and the challenges posed by legal and regulatory changes in our UK Employee Benefits business. We now have a clear line of sight to the benefits that will flow from all our efforts to address those challenges. The reduction in the Group’s underlying trading profit reflects JLT's continued investment in building out its US Specialty operation and the challenging business environment. More detail on both of these are set out in the Chief Executive’s Review on pages 15 to 17. PERFORMANCE Total revenues increased by 9%, or 3% at constant rates of exchange, to £1.26 billion with overall organic revenue growth of 2%. The Group’s underlying trading profit increased by 3% to £193.7 million; however at constant rates of exchange it decreased by 9%. Underlying profit Excluding the US Specialty net investment of £27.0 million, the Group’s underlying profit before tax would have increased by 5%, and the Group’s trading profit margin would have been broadly maintained at 18.1%, compared with 18.4% for 2015. Our reported profit before tax reduced by 13% to £134.9 million, which includes the impact of exceptional costs of £37.7 million and, as a consequence, reported diluted EPS decreased to 37.8p and underlying diluted EPS decreased to 51.4p. INCREASED DIVIDEND The Directors have recommended a final dividend of 20.6 pence per share (2015: 19.5 pence) for the year to 31 December 2016. The dividend will be paid on 4 May 12 Jardine Lloyd Thompson Group plc Annual Report 2016 2017 to shareholders who are on the register as at 31 March 2017. This will bring the total dividend for the year to 32.2 pence per share, an overall increase of 5.2% and the eighth consecutive year that JLT has paid an increased dividend. The business has delivered a Total Shareholder Return (TSR) of 195% over the past 8 years, as illustrated in the chart on page 88. £1,261.3m TOTAL REVENUE 9% INCREASE ON 2015 20.6p FINAL DIVIDEND CORPORATE ACTIVITY HIGHLIGHTS JLT Re achieved market leading organic revenue growth of 4%, double 2015’s rate of growth, with an improved trading profit margin of 21%, as that business gained further momentum as a global reinsurance broker and advisor. The build-out of our US Specialty platform continues, with revenues increasing by 57% in the year to US$56 million. With the peak of the investment programme being reached in 2016, we are now fully focused on narrowing our investment losses this year and next, to achieve profits as planned in 2019. In the year the Group completed 7 new acquisitions, for a total consideration of £25.3 million, as it continued to build further scale in its existing businesses and geographies. CORPORATE GOVERNANCE SENIOR MANAGEMENT DEVELOPMENTS There were a number of Board and senior management changes during the year. James Twining stepped down from the Board with effect from 26 April 2016. Bruce Carnegie-Brown joined the Board as a Non-Executive Director on 1 May 2016 and succeeded Richard Harvey as Chairman of the Remuneration Committee on 1 November 2016. Bruce will unfortunately be stepping down from the Board at the end of June, following his appointment as Chairman of Lloyd's of London. Sadly Lord Leach, our Deputy Chairman, died in June 2016 (see next page). Adam Keswick joined the Board as Deputy Chairman with effect from 1 September 2016. Richard Harvey retired from the Board with effect from 31 December 2016 and Jonathan Dawson succeeded him as Senior Independent Director with effect from the same date. I would like to thank Richard and James for their contribution to the Board and wish them both well for the future. Mike Rice, CEO of JLT's US Specialty business, and William Nabarro, Special Adviser to the Group Chief Executive, both joined the Group Executive Committee with effect from 1 May 2016. Lucy Clarke, Deputy CEO of JLT Specialty, joined the Group Executive Committee with effect from 26 September 2016. With effect from 28 February 2017, the following senior management changes are being made: Mike Methley is being appointed as Group Chief Operating Officer. Mark Drummond Brady becomes CEO of JLT Latin America and Chairman of JLT Jardine Lloyd Thompson Group plc Annual Report 2016 13 SHAREHOLDER INFORMATION During the year, the Board and each of its Committees undertook reviews of their effectiveness. The conclusions from these reviews provided useful feedback to each body on its performance. Further details are provided in the Corporate Governance Report on pages 55 to 62. More detail on the relationship with Jardine Matheson is set out on page 60. FINANCIAL STATEMENTS The Board recognises the need for a strong corporate governance framework and supporting processes across the Group and believes that good governance, with tone set from the top, is a key factor in delivering sustainable business performance and creating value for the Group's stakeholders. The Board and I feel that the Board has a good balance of experience, skills and knowledge to support and challenge the management team, and that it is supported by effective governance and controls systems. More information on these systems can be found in the Corporate Governance Report on pages 55 to 62. In addition, the Directors’ Report on pages 92 to 99 reports on JLT’s compliance with the 2014 UK Corporate Governance Code (the Code) during 2016. In March 2016 an amended Relationship Agreement was signed, formalising the processes the Company has in place to control the provision of information to Jardine Matheson and clarifying when and how information may be requested by Jardine Matheson from JLT. CORPORATE GOVERNANCE The recently announced investment in, and partnership with, Construction Risk Partners (CRP), a highly respected Construction specialist broker, will establish a market-leading Construction practice as part of the US Specialty business. The acquisition also completes our global Construction capability and enables us to serve international contractors wherever they operate around the world. STRATEGIC REPORT We successfully implemented the restructure of our UK Employee Benefits business. This included delivering the anticipated savings of £9 million in the year, and a further saving of £5 million will be secured in 2017. The business is now positioned once again to grow its revenues and profits. The strength and support of Jardine Matheson has been, and will continue to be, an important factor in the success of JLT. Since 2014 a Relationship Agreement has been in place with Jardine Matheson, in accordance with the Listing Rules of the Financial Conduct Authority (FCA), which require shareholders with a 30% or more shareholding to comply with certain independence provisions set out in a written and legally binding agreement. OVERVIEW Our Risk & Insurance businesses delivered organic revenue growth of 3% in the year, with particularly strong performances in Construction and Aviation in all markets around the world. JLT’s share incentive schemes are designed to ensure that decisions are made by management to support long-term growth, that the right behaviours are rewarded and that management’s interests are aligned with those of shareholders. Further details of the operation of these schemes can be found in the Remuneration Committee Report set out on pages 73 to 91. STRATEGIC REPORT Canada, in addition to his current role as Deputy Group CEO. Mike Reynolds, Global CEO of JLT Re, assumes responsibility for JLT Insurance Management. Bala Viswanathan, CEO of JLT UK & Ireland Employee Benefits, also becomes International Chairman of Employee Benefits. We are also keen to ensure that we minimise our environmental impact and we take a number of steps to reduce our carbon footprint, such as encouraging the use of teleconferencing facilities where possible, instead of travelling to face-to-face meetings. OUR PEOPLE SHARE BUY-BACK AUTHORITY On behalf of the Board I would like to thank everyone in JLT for their continued hard work and contribution to the Group’s results in 2016. I would also like to welcome all our new colleagues who have joined JLT during the year. We have a distinctive culture at JLT that values agility and entrepreneurial drive, rigour and depth of thought and a collaborative approach that puts customers first. We invest in our people and provide exciting opportunities to develop their careers as well as a first class working environment. There is further information about our people and culture on page 7. We will be seeking renewal of our standing share buy-back authority at the forthcoming Annual General Meeting (AGM), up to a maximum of 10% of the Company’s issued share capital. As in previous years, we will not be seeking shareholder approval for a dispensation under Rule 9 of the Takeover Code in relation to this authority. OUR ROLE IN SOCIETY JLT takes its role in society very seriously and has an active Corporate Responsibility programme. JLT’s approach is coordinated by a Corporate Responsibility Steering Committee, chaired by the Deputy CEO and whose members also include the Group Finance Director, the Group Head of Investor Relations and the Group Company Secretary, as well as representatives from each of the Group's principal businesses. Our Diversity Committee has defined our Diversity agenda on the basis of three pillars: Networking, Sponsorship and Involvement. In 2016 JLT supported a number of initiatives, both internally and in public events in the London and other markets, to help drive a more diverse and inclusive business and to play our part in addressing diversity challenges in our industry. JLT supports the charitable efforts of colleagues around the Group. We currently focus on three strategic partners aligned to our own areas of business: sharing the social benefits of knowledge, wellbeing and resilience. Our current partners on these strategic themes are Udaan Foundation (knowledge), Alzheimer's Society (wellbeing) and RedR (resilience). We manage the majority of our charitable giving business-bybusiness, with a central fund to provide greater support to our strategic partners. We regularly engage clients in joint fundraising activities and see this as an important part of client relationship building. We match pound-for-pound money raised by UK staff in fundraising activities and all UK staff are entitled to take one Charity Day per year, when they can spend company time helping a charity. The Group Charities Committee considers the many requests we receive from charities and takes a particular interest in those charities connected to communities local to our offices. 14 Jardine Lloyd Thompson Group plc Annual Report 2016 This means that if the directors were to initiate a buy-back, then in order to avoid triggering a mandatory offer obligation on Jardine Matheson Holdings (JMH) under Rule 37 of the Takeover Code, JMH would need to be able to participate in those buy-backs so that its overall percentage holding (which as at 10 February 2017 was 40.16%) did not increase following the buy-back. Although the Company has not utilised the authority to buy back shares since 2008, the Board believes it would be in the interests of all shareholders for the Company to have the right to purchase its own shares in the market in the appropriate circumstances. We would only exercise this authority if we believe it is in the best interests of the shareholders and would result in an improvement of earnings per share. Geoffrey Howe Chairman 28 February 2017 Lord Leach Deputy Chairman February 1997 - June 2016 Sadly Lord Leach, our Deputy Chairman and a Non-Executive Director since 1997, and a representative of Jardine Matheson on our Board, died in June 2016. Rodney had been a hugely respected source of great wisdom and invaluable advice to the Board as well as to Dominic, myself and our predecessors over many years. He will be sorely missed. JLT has delivered a good set of financial results in 2016, particularly when set against the continued challenging trading environment, which persisted all year. This included the sustained softness in both the insurance and reinsurance rating environment, depressed commodity prices and lacklustre global GDP growth. The Group entered 2017 with momentum intact and confident that JLT is well positioned to deliver organic revenue growth across the Group’s businesses. The reduction in the Group’s underlying trading profit at CRE largely reflects our continued investment in building out our US Specialty operation and the challenging business environment. Excluding the US net investment of £27 million, the Group’s underlying profit before tax would have increased by 5% to £199.6 million and the Group’s trading profit margin would have been broadly maintained at 18.1%, compared to 18.4% for 2015. RISK & INSURANCE Our global Risk & Insurance businesses, which represent 76% of the Group’s revenue, grew revenues to £960.9 million, an increase of 11%, with organic revenue growth of 3%. JLT Specialty generated a 5% increase in headline revenues to £327.5 million in the year, or a 3% increase both at CRE and on an organic revenue basis, a strong performance in challenging trading conditions which saw insurance rates continue their downward trend across all Specialty lines. The business had to contend in particular with the reduced economic activity in the energy and marine sectors. Trading profit in JLT Specialty increased by 7% to £73.1 million, with the trading margin of 22% maintained at the same level as 2015. We also delivered strong growth in our international Specialty businesses, which together accounted for £437.8 million of revenues, an increase of 15% (or 4% at CRE), with organic growth of 3%. JLT Australia & New Zealand delivered trading profit of £34.1 million, compared with £32.7 million in 2015, but saw a decrease at constant rates of exchange to £30.6 million. The trading environment has been particularly competitive in the region and this, coupled with continued significant pressure on rates in the region, has masked a good underlying performance by the business. Our Latin American operations achieved good revenue growth of 13%, with organic revenue growth of 4%. Trading profit, however, reduced slightly year-onyear, from £21.3 million to £21.1 million, reflecting the planned investment in building specialty capabilities across the region, the benefits of which we expect to start to see in 2017. Jardine Lloyd Thompson Group plc Annual Report 2016 15 SHAREHOLDER INFORMATION JLT achieved total revenues of £1,261.3 million in 2016, an increase of 9% over 2015, or 3% at constant rates of exchange (CRE). This included organic revenue growth of 2%, consistent with that of 2015, once again impacted by the decline in revenues in the UK and Ireland Employee Benefits (UK Employee Benefits) business. Our underlying trading profit increased by 3% to £193.7 million; however at CRE it decreased by 9%. Underlying profit before tax increased by 1% to £172.6 million. The trading profit margin reduced from 16.2% to 15.4%. FINANCIAL STATEMENTS The weakness of sterling from June 2016 was a positive factor in the Group’s results; the estimated impact of £22.2 million, at the underlying profit before tax level, provided a helpful offset to the challenging trading environment. Dominic Burke CORPORATE GOVERNANCE KEY FINANCIAL HIGHLIGHTS “ JLT had a number of successes in the year, demonstrating the fundamental strength and resilience of our global franchise. STRATEGIC REPORT “ OVERVIEW CHIEF EXECUTIVE’S REVIEW STRATEGIC REPORT This business is successfully collaborating with our other offices around the world to win market share. The Group’s operations in Brazil performed strongly despite the difficult economic backdrop in that country. Our US Specialty business has continued to make progress in its second full year of operation, achieving organic revenue growth in excess of 50%, higher than the rate in 2015. We continued with our programme of recruitment, with headcount reaching 223 employees at the year end. Revenues for the year were $56 million, up from $36 million in 2015, while continued investment in the business resulted in losses of $37 million. Our net investment spend in 2016 in this business was £27 million. The recently announced investment in, and partnership with, Construction Risk Partners, will establish a market-leading Construction practice as part of the US Specialty business. The acquisition also completes our global Construction capability and enables us to serve international contractors wherever they operate around the world. JLT Re, our global reinsurance broking business, delivered a strong performance in 2016, with reported revenues increasing by 13% to £195.6 million, representing marketleading organic revenue growth of 4%, twice the rate of 2015. This performance was delivered despite the well documented, multi-year decline in pricing across most lines of reinsurance and in most geographies and the continued consolidation in capital providers. JLT Re’s trading profits increased to £40.5 million and this is reflected in an improved trading margin of 21%, delivering upon management's guidance that profitability would be improved in this business. This margin improvement was achieved while the business continues to invest significantly for future growth, not only in recruiting leading talent to further strengthen its General Property, Casualty and Specialty lines and its analytics capabilities, but also in its infrastructure and systems. EMPLOYEE BENEFITS Within our global Employee Benefits operations, which represent 24% of the Group’s revenue, revenues increased by 4% overall, but declined by 3% on an organic basis. These results were impacted by the decline in first half revenues in the UK and Ireland business. Reported revenues for the year for JLT’s UK and Ireland Employee Benefits business (UK Employee Benefits) were £160 million, compared to £167.4 million in 2015, a decline of 4%, or 8% on an organic basis. This reflects the final impact of the cessation of commission revenue from life assurers - which amounted to £5 million earned in 2015. Putting the performance of UK Employee Benefits into context is best done by looking at second half performance, given the restructure programme in 2016. Second half revenues of £85.1 million 16 Jardine Lloyd Thompson Group plc Annual Report 2016 exceeded those of the same period in 2015 of £82.4 million, which was an encouraging indication of the stabilisation in the revenue run rate. At the time of our interim results we indicated that the business would deliver the majority of its profits in the second half and this has been the case. Trading profit for the year was £12.3 million, compared to breakeven at the half year. The business has successfully completed its restructuring programme, which has resulted in a flatter, more client-centric structure and a headcount reduction of over 300 employees. The programme will deliver £14 million of annualised savings in 2017, £9 million of which was delivered in 2016 (£7 million of that in the second half). The focus in 2016 was, and will continue to be into 2017, very much on transitioning and rebalancing the business so that trading profit margins can grow. The emphasis of the business continues to be on investing to strengthen and enhance platforms and to build out the sales function. While the profitability of the business in 2016 was weighted towards the second half of the year, UK Employee Benefits is anticipating organic revenue growth for 2017 and this, taken with the £5 million residual benefit of the restructuring programme, means we are confident that this business is making steady progress towards delivering a 15% trading profit margin for 2018. Our Employee Benefits businesses in other parts of the world performed well. In Asia, PCS, our high net worth life insurance broking business, saw some slowdown in first half revenues due to regional economic uncertainty in South Asia; however, steps were taken in the second half to broaden the range of products offered by the business. This succeeded in pulling revenues back up from the half year position, which had been negative year-on-year. Our Australian Employee Benefits business achieved 36% revenue growth, following the acquisitions made in 2015 and 2016 in rehabilitation services provided in relation to Workers Compensation insurance. Organic growth was 4%. With a series of major client wins as a result of the expanded capability of the business, accelerated revenue growth and improved margins are projected in 2017. The trading margin of the business improved from 16% in 2015 to 20% in 2016. JLT’s Latin American Employee Benefits operations delivered organic revenue growth of 10%. Performance was particularly notable in Colombia - on the back of the Workers Compensation offering - and in Brazil, despite the challenging local economic backdrop. Investment has continued to be made in building out capabilities and expanding the offering in the region; this is the underlying reason for a smaller increase in trading profit and a 200 bps reduction in trading margin. Details of the performance of each individual business are set out in the Review of Operations on pages 28 to 36. 2016 saw some of the most challenging trading and economic conditions that I’ve experienced in my 11 years as Chief Executive. Despite the headwinds, JLT had a number of successes in the year, demonstrating the fundamental strength and resilience of our global franchise. In light of the priority given in the recent UK Government White Paper to protecting the UK’s strength in financial services and to agreeing appropriate transitional arrangements, we are confident that, after the UK leaves the EU, Continental European insureds will still be able to secure continuing access to the London Market insurance expertise that is essential for them to meet their business requirements. Examples of the changes the Group is going through include: • The recently announced investment in and partnership with CRP followed 7 new acquisitions made during 2016 to add further specialty capabilities to our business; as a result, today we have global construction capabilities totalling some 400 colleagues across the Group; • The improving performance of UK Employee Benefits and the re-establishment of its revenue momentum and profit growth; and JLT has entered 2017 with good momentum across all of its businesses. We are therefore confident that we will deliver organic revenue growth more in line with historical rates, generating sustained year-on-year financial progress. SHAREHOLDER INFORMATION JLT’s entrance into the US market as a reinsurance broker in 2013 and then as a specialty player in 2014 marked a pivotal change in the development of the Group. Our capability to serve clients in the industries in which we specialise wherever they operate around the world now defines us as a global broker. We are, however, a global broker with our own distinctive model, able to operate flexibly and collaboratively in the interests of our clients, which positions us to outperform our larger competitors. This standing is beginning to generate substantial benefits throughout the Group’s operations, and particularly in our powerhouse Specialty operations in both reinsurance and specialty broking – as their performance in 2016 demonstrates. At many times in recent years the word ‘resilient’ has perfectly described JLT’s performance. We have grown, evolved and flourished despite setbacks and headwinds. And that is exactly what we have done once again in 2016. Not only have we continued to address external headwinds in the economies in which we operate, in the industries in which we specialise and in the insurance market; we are also addressing the challenges that have been specific to JLT – the challenge of an organic start-up from scratch in our US Specialty business; and the challenges posed by legal and regulatory change in our UK Employee Benefits business. We now have clear sight of the benefits that will flow from all the effort we have put in to address those challenges and opportunities. Dominic Burke Group Chief Executive 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS • The success of JLT Re, now firmly established as a principal component of the Group following the substantial acquisition made 3 years ago. JLT Re’s success has been achieved despite reinsurance premium rate reductions of 30% and more since the acquisition was made. The combination of its strong market position with regional insurers in the US, and the strength of JLT Group’s relationships with global insurers has provided a powerful platform from which to grow. LOOKING FORWARD CORPORATE GOVERNANCE • The disposal of two businesses during the year. One of these was Thistle, in the UK, a business which no longer fitted the Group’s strategy; STRATEGIC REPORT 2016 was also a year of significant change for JLT. The Group continued to evolve and grow, building momentum in ways not always apparent in revenues or profits. There were steady improvements in barometers such as client advocacy scores, new business win rates, staff retention and client renewal rates, which underpin my strong belief that we are well equipped for accelerating progress. OVERVIEW A YEAR OF FURTHER PROGRESS JLT’s operations in Europe, outside of the UK, primarily comprise our subsidiary companies in Ireland and Northern Europe and our associate companies in Southern, Central and Eastern Europe. JLT provides advice in relation to complex risks and access to the London Market for clients across the Continent – but we do not have JLT-owned operations of a significant size in France or Germany. The services we provide to Continental European clients cover only the most specialist portion of their risk management requirements. The Group's aggregate revenues received from EU countries into the UK in 2016 was modest – no more than 4%. 17 STRATEGIC REPORT OUR MARKET CONTEXT JLT is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and services. Our business is influenced by seven major factors: 1 MACRO-ECONOMIC GROWTH TRENDS JLT’s long-term growth prospects are shaped more by underlying macro-economic and demographic factors than short-term insurance and reinsurance rating trends. Higher levels of economic growth are both the cause and effect of greater levels of corporate activity, investment and increasing personal wealth. This activity stimulates demand for our services, whether that is placing the insurance for a major infrastructure project, or helping a company arrange and manage its employee benefits programme. CURRENT TRENDS 2016 was a year of surprises and contrasts. The year started with the spectre of China’s hard landing, falling bond yields, low commodity prices and crumbling global trade. This was compounded by widespread volatility in the stock markets which forced central bankers to adopt unconventional policies such as negative interest rates to combat deflation. However, much of this reversed towards the end of the year. Inflation expectations and growth prospects made a notable comeback with the US presidential election and the anticipation of promised pro-growth policies of a Trump administration. The prospect of a reflationary trend in major economies resulted in higher bond yields and triggered a 'riskon' sentiment. Commodity prices began to recover against the backdrop of easing supply glut. Global trade recovered and the stock markets rose to new highs. Productivity growth and structural reforms, however, continued to remain elusive. 2016 witnessed the outcomes of the Brexit vote and the US elections in particular posing material risks to global trade and migration, which are likely to shape the policy decisions and the major macro-economic trends of 2017. FUTURE OUTLOOK 2017 is likely to see strong growth in the US and Japan, backed by fiscal measures. Populist and protectionist political agendas could, however, adversely affect trade relations, impacting emerging markets the most. Stabilising commodity prices and low unemployment rates in the developed world could assist in reducing deflationary pressures and in normalising monetary 18 Jardine Lloyd Thompson Group plc Annual Report 2016 policies. At the same time, a strong US dollar could adversely affect growth prospects in the US and weakening currencies could exacerbate capital outflows from emerging economies, especially China. A plethora of political uncertainties exists as a number of countries go to vote in early 2017 in Europe, the UK invokes Article 50 to trigger the process of leaving the EU and the new administration takes charge of the White House. If political uncertainties are safely negotiated and various fiscal and structural reforms are implemented, the global economy is likely to grow at a sound rate. IMPACT ON JLT A great deal of preparatory work is currently underway within the UK Government to formulate negotiating positions as regards both the UK’s exit from, and the subsequent trading relationships with, the EU and the rest of the world. JLT is watching these developments closely, and has been contributing to the inputs being made to Government by various insurance industry groups and the financial services industry more generally, to ensure that we are well equipped for the range of possible Brexit outcomes. Our commitment is to ensure that our clients can depend on continuing quality service from their broker and uninterrupted access to markets. Macro-economic headwinds and a volatile geo-political environment inevitably impact demand for insurance-related services as new projects and investments are delayed, scaled back or cancelled and companies look to drive more value out of their broker relationships. Industries or countries with particular exposure to commodity prices (such as mining and energy) or foreign exchange are particularly exposed. JLT is a global business with a Specialty-led strategy that attracts and retains high quality talent and provides differentiated offerings to clients. The business is well placed to collaborate with clients across geographies and capitalise on evolving opportunities. Over the longer term, we also believe that our strategy aligns us well with faster-growing sectors and geographies where demand is driven by long-term and fundamental demographic factors and market trends such as population growth, ageing, medical inflation (in the case of international Employee Benefits), urbanisation and accelerating middle-class wealth. 2 THE (RE)INSURANCE RATING ENVIRONMENT 3 INTEREST RATES CURRENT TRENDS Base rates in the UK and the Eurozone today stand at 0.25% and 0%, respectively. In December 2016, the US again increased its short-term interest rate to 0.75%. Moderating capital inflows, the prospect of higher insured catastrophe losses, reserving volatility and inflationary and interest rate concerns are coalescing to counteract price declines. As a result, downward reinsurance pricing pressure eased in 2016. This was due to: • Limited scope for further price reductions for some classes of business as rates neared technical minimums; • Growing demand for reinsurance as cedents recognised that current pricing levels presented opportunities; and • Increased underwriting discipline amidst elevated loss experiences, growing reserving volatility (with some notable instances of reserve strengthening) and a changing macroeconomic environment (including rising inflation expectations). FUTURE OUTLOOK IMPACT ON JLT FUTURE OUTLOOK Market expectations are that the US will continue to increase interest rates in modest increments during 2017. While there can be no certainty as to future movements in interest rates, those in the UK and Eurozone are expected to remain unchanged during 2017, particularly whilst uncertainty relating to the outcome of Brexit negotiations continues. IMPACT ON JLT Historically, investment income has provided JLT with a significant flow of revenue – 17% of underlying trading profit in 2008. However, for the reasons stated above, by 2016 this had reduced to £4.7 million, 2% of underlying trading profit, despite average balances increasing over the same period by 113% to £797 million. Rising interest rates tend to lead to higher levels of economic activity, which in turn provide more opportunities for JLT to grow its business. The level of interest rates also has an impact on the Group's pension liabilities. We estimate that, for every 1% improvement in our average achieved deposit rate, JLT generates approximately £8 million of additional investment income, assuming broadly consistent average invested balances. Taking into account the overall interest rate outlook for 2017, JLT’s investment income is not expected to increase significantly from that of 2016. SHAREHOLDER INFORMATION JLT is affected by lower insurance and reinsurance pricing as a significant proportion of our income is based on commissions. Lower pricing also often leads to rivals discounting heavily to retain and win business, increasing competition on our feebased business. The rating environment creates challenges for the business delivering organic growth. Our Specialty-led strategy aims to counter these headwinds by creating our own growth by focusing on our Specialty sectors and on economies where there is demand for our distinctive value proposition, and by winning market share from our competitors. FINANCIAL STATEMENTS Nevertheless, excess capital and historically low cession rates continue to prevent any meaningful pricing upturn at present, and unless 2017 sees the market hit by one or more major catastrophic events, and/or there is a sharp increase in the global interest rate environment (which may drive capital to other asset classes), it is hard to see insurance or reinsurance rates firming in the immediate future. Since the global financial crisis, the world economy has been characterised by a sustained period of very low interest rates, most notably in ‘developed’ economies, as policy makers have sought to stimulate growth by reducing the cost of borrowing and boosting exports, as well as injecting unprecedented levels of liquidity into the market in the form of quantitative easing stimulus programmes. CORPORATE GOVERNANCE • Static levels of reinsurance supply due to a marked slowdown in the rate of third-party capital entry in particular; CURRENT TRENDS STRATEGIC REPORT Insurance brokers earn interest income on the fiduciary funds that they hold on behalf of clients. This essentially comprises premiums passing through to underwriters and paid claims being passed back to clients. OVERVIEW he insurance and reinsurance industry is inherently T cyclical, with the price of insurance and reinsurance fluctuating depending on demand for cover and the supply of capital into the market. A lack of capital, typically caused by one or more large losses or by investors choosing to invest in alternative asset classes, can lead to a ‘hard market’, when the cost of insurance and reinsurance increases. An over-supply of capital can lead to a ‘soft market’, which results in premiums reducing. Today, near record levels of capital remain the dominant force in maintaining soft pricing environments, as excess supply chases relatively muted demand. Jardine Lloyd Thompson Group plc Annual Report 2016 19 STRATEGIC REPORT 4 EXCHANGE RATES As a global business, JLT has both ‘translational’ (ie reporting of foreign financial statements in sterling) and ‘transactional’ foreign exchange exposures. Our largest transactional exposure arises in our London Market businesses, which have sterling cost bases, but generate a large amount of US dollar revenue. In 2016, this amounted to some USD 357 million. 2016 Foreign exchange rates 0.85 USD: GBP AUD: GBP 0.8 0.75 0.7 0.65 0.6 0.55 0.5 CURRENT TRENDS Sterling depreciated significantly against other major currencies during 2017, following the outcome of the EU referendum in June 2016. Of particular relevance to JLT are the US dollar and Australian dollar. During 2016, the US dollar versus sterling traded at an annual average rate of c1.36 (£0.74), compared to a 2015 average rate of c1.53 (£0.65). Sterling also weakened against the Australian dollar (which is important to us given the relative size of the contribution of our Australian business to our profits), which traded at an average of 1.83 during 2016 compared to 2.04 in 2015. FUTURE OUTLOOK Market consensus continues to suggest that the US dollar is expected to outperform sterling and other currencies during 2017. This is primarily a reflection of expected relative interest rate yields, with further moderate increases in US interest rates anticipated during 2017 compared to UK and Eurozone GDP growth forecasts, and the continued support from a lower oil price and uncertainty over Brexit negotiations continuing to weigh on both sterling and euro during 2017. 0.45 0.4 1 Jan 5 31 Dec COMPETITION With owned insurance broking and employee benefits operations spanning 40 territories, JLT faces a large number and range of local, regional and international competitors. Given this, it is impossible to comment on the relative individual strengths and weaknesses of all of our competitors. CURRENT TRENDS Macro-economic headwinds and the continued weakening in the insurance and reinsurance rating environment have combined, over recent years, to create a very challenging and competitive environment, with some rivals willing to discount heavily, particularly on fee-based accounts, to retain and win new business, as well as offer very significant remuneration packages to attract new staff. IMPACT ON JLT A depreciation in the value of sterling (in particular versus the US dollar) increases JLT’s revenue relative to its sterling cost base (transactional) and affects the sterling equivalent value of the income statements and balance sheets of our international operations when consolidated at the Group level (translational). Overall, we experienced a favourable foreign exchange impact of £23.5 million on underlying trading profit in 2016 versus 2015. JLT does not hedge its accounting translational foreign exchange exposure. However, to mitigate the transactional impact of foreign currency movements arising from actual cash flows, we operate a rolling currency hedging programme, covering our US dollar exposures in particular, as well as other transactional currency exposures, to reduce the impact of weak sterling on our overall business. While this hedging programme helps smooth the effects of foreign exchange movements, it cannot eliminate these completely. Further detail on our hedging programme and the impact of currency movements is provided on page 39 in the Finance Director’s Review. 20 Jardine Lloyd Thompson Group plc Annual Report 2016 FUTURE OUTLOOK The competitive environment is unlikely to ease significantly in the near future. The nature of our competition is changing, however, as we continue to grow. IMPACT ON JLT JLT has historically been able to attract people and clients due to its differentiated Specialty-led offering and distinctive culture. This can be seen, for example, in how we have been able to consistently attract market-leading talent around the world. We remain confident that our client and people proposition and growth momentum will allow us to continue to attract and retain industry talent and win clients. 6 REGULATION CURRENT TRENDS IMPACT ON JLT As advances in technology take place, both JLT and its clients face rapid changes in how their businesses are run and the risks they face. Technological developments create opportunities for JLT to find ways of carrying out its operations more efficiently and cost-effectively. They also allow us to enhance the service we provide to clients, for example through the collection and use of data to drive better insights for our clients, or through the adoption of new channels for engaging and communicating with them. Technological change also gives rise to new areas, such as cyber risk, in which JLT's expertise in risk management can be applied to support and service clients. On the other hand, the level of risk to our own business from cyber risk continues to increase and requires substantial investment in systems and procedures to counter the threats it poses. Technological advances also potentially enable a new generation of competitors to disrupt existing industries and players. FUTURE OUTLOOK The rapid pace of technological change is likely to lead to further operational efficiencies and a significant increase in the volume of data that can be collected and analysed, which could have a significant impact on the industry’s actuarial understanding of underlying risk trends and how they should be priced. Cyber risk will continue to pose a significant risk for many organisations, including ours, but also an opportunity for risk management organisations. IMPACT ON JLT Jardine Lloyd Thompson Group plc Annual Report 2016 21 SHAREHOLDER INFORMATION JLT is committed to using technology to improve its own operational efficiency and develop its data analytics capabilities, to deliver further insights for clients, and enhance its sales and marketing capability. While the threat of digital disruption exists at the lower end of some of our smaller businesses, our core Specialty-led offering is less prone to disruption due its advice and advocacy-based model. Cyber risk will continue to offer both a threat to our operations and an opportunity to provide risk management advisory services to clients. FINANCIAL STATEMENTS As JLT grows, we can expect a greater level of regulatory scrutiny in line with our increased scale, particularly for those of our businesses that carry consumer ‘conduct risk’. We continue to invest in our risk and compliance frameworks to ensure that we have the right skills to enable us to advise our businesses on the implications of the changing regulatory environment, as discussed in the Risk Management Report on pages 42 to 45. We are committed to working constructively with all of our regulators to ensure that we meet our regulatory commitments and protect our clients’ interests. CURRENT TRENDS CORPORATE GOVERNANCE We also observe that there is more consistency in the type of regulation being introduced across many countries, in areas such as data protection. These trends place additional strain and cost on the business and increase the chances of some form of regulatory action being taken in those jurisdictions. However, we recognise that good regulation also creates a more level playing field and helps stimulate greater client demand. Proportionate and fair regulation is therefore something we welcome as being positive for our clients, our people and the industry as a whole. Technology influences every aspect of life, with implications for the risks our clients face, how we operate as a company and how we adapt to the rapidly-changing external and competitive environment. STRATEGIC REPORT The level of oversight exercised by the various financial services regulators around the world varies from country to country and often by business activity. In previous years, we have stated that the regulatory environments in some of the jurisdictions in which we operate are likely to strengthen, which is proving to be the case in countries such as Hong Kong, South Africa, Malaysia and Japan. Moreover, several are in the process of implementing ‘conduct’ orientated regimes similar to the UK’s FCA. TECHNOLOGY OVERVIEW JLT operates under the jurisdiction of a number of different regulators around the world. Its principal regulator is the UK Financial Conduct Authority (FCA). 7 STRATEGIC REPORT OUR BUSINESS MODEL CLIENTS AND SERVICES Risk & Insurance Employee Benefits Acting as an intermediary for our clients with insurers and reinsurers and providing related risk management, analytical, advisory and other administrative services. Acting as an advisor, intermediary and service provider in the pensions consultancy and administration, employee benefits and healthcare, life insurance and wealth management sectors. Clients include multinational corporations and other public and private sector organisations, retail insurance brokers and individuals. Clients include multinational corporations, public and private sector organisations, pension trustees and individuals. FEES AND COMMISSIONS Fees are typically charged either on a time-cost or a fixed-fee basis and are earned in both the Employee Benefits and Risk & Insurance business groups. These fees are paid by the client rather than the insurer or reinsurer. ACQUISITIONS Commissions are typically based on a percentage of the insurance or reinsurance premium being paid by the client. Frequently, the level of this commission payment is also subject to negotiation with the client. This commission is paid by the insurer or reinsurer rather than the client and is largely earned in the Group’s Risk & Insurance businesses. INVESTMENT INCOME The Group’s Strategy (see page 23) includes a commitment to grow its Specialty-led capabilities and build out its international reach and relevance. Acquisitions have been, and will continue to be, an important element of delivering on this strategy. Investment income arises from the holding of cash and investments on behalf of clients. The holding of client monies largely relates to premium and claims payments which the business holds for a short period of time in its role as the intermediary. In 2016, the Group made 7 new acquisitions for a total consideration of £25.3 million. In the last 5 years, the Group has made a total of 39 acquisitions for a total consideration of £360 million. COSTS PEOPLE The Group continues to retain and recruit market-leading individuals across all of its global operations. JLT now has 10,232 employees working for the Group. Key to the success of our recruitment approach has been retaining and attracting individuals who not only add further capabilities, but also fit JLT’s distinctive culture. The Group is committed to investing in the training and development of all its employees. Two of the largest underlying costs to the business relate to staff and premises. In 2016, these represented 62.3% and 5.1% respectively of total revenues. There is a clear focus on cost discipline with the trading margin being a Key Performance Indicator of the Group. In addition, the Group has a rolling programme of investment in areas such as information technology, process improvement and other enhancements to client service. PROFIT REINVESTED IN BUSINESS 22 Jardine Lloyd Thompson Group plc Annual Report 2016 REMITTED TO SHAREHOLDERS OVERVIEW DELIVERING ON OUR STRATEGY DRIVING GROWTH We seek to drive growth through two main pillars: Our proposition is based primarily on client advocacy, deep knowledge, tailored advice and service excellence. Our aim is to drive strong revenue and profit growth in a way that is sustainable and that balances the interests of our four key stakeholders: our clients, our people, our trading partners and our shareholders. We believe our strategy is distinctive and will allow us to grow and win market share, despite today’s difficult trading environment. To deliver our strategy, we have identified five core pillars: ENABLING GROWTH 2. Building our international reach and relevance 3. Improving our efficiency and effectiveness These two pillars are rooted in our view of long term economic trends relating both to the improving prospects of ‘developed’ world economies, such as the United States, where we are focused on building a significant presence, and the continued opportunity represented by the ‘developing’ world, where factors such as population growth, ageing and increasing personal prosperity are driving long term demand, as detailed in the Our Market Context section (pages 18 to 21). Our specialist focus positions us well to continue to capitalise on those trends, as long term investment in areas such as infrastructure, construction, telecommunications, aviation and healthcare continues. 4. Providing a distinctive working environment We have significantly enhanced the efficiency and effectiveness of our processes, systems and operating models over the last few years to improve the way we serve clients. In 2016 we commenced a global initiative to introduce a consistent Operating Model in all our businesses, supported by improved IT platforms. We continue to invest in our people proposition to ensure that we are able to attract and retain the very best talent in the market. We continue to see significant financial benefit from collaboration between our Specialty operations around the world. SHAREHOLDER INFORMATION We are already amongst the world’s leading construction, offshore energy, aerospace, commodity and brokers of high value life assurance policies, with improving positions in a range of further specialty areas which are set to benefit from global economic activity. 5. Operating collaboratively as ‘One JLT’ On the following pages, we describe in more detail each element of our strategy, selected highlights of our progress in 2016 and priorities for 2017. Geographically, we are very well positioned in fast growing markets. In Asia we also benefit from our relationship with Jardine Matheson and its strong reputation across the region. Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS 1. Focusing and growing in Specialist areas To enable this growth, we are focused on delivering against three further pillars: CORPORATE GOVERNANCE Our strategy is founded on the concept of specialisation. We choose to only operate in those areas where we have deep-seated expertise and knowledge that adds value to clients and provides us with a competitive edge. We carefully prioritise our specialisms based on where we see the best opportunity to establish a leadership position, supported by long-term growth trends. STRATEGIC REPORT Our mission is to be a Client First business that always acts in our clients’ best interests, to be Independent by advising our clients without bias or influence and valuing innovation and creativity, and to be Results Based in our focus on delivering for clients within JLT’s performance-based culture. 23 STRATEGIC REPORT STRATEGY ELEMENT FOCUSING AND GROWING IN SPECIALIST AREAS 1 2 SELECTED ACHIEVEMENTS IN 2016 • Invested further in building our capabilities in key Specialty areas including Representations & Warranties and Fine Art, Jewellery and Specie • Enhanced analytics and modelling capabilities across the Group to improve our client advisory proposition • Completed a number of new acquisitions to deepen our Specialty capabilities in developing markets and economies, including in Peru and in our India associate business BUILDING OUR INTERNATIONAL REACH AND RELEVANCE • Continued the build-out of our US retail operations through organic development • Strengthened our Healthcare capability in Australia by acquiring a further leading occupational health business • Recently acquired a majority interest in Construction Risk Partners, a leading US-based construction risk and surety specialty insurance broker, accelerating JLT’s presence as a focused Specialty broker in the world’s largest insurance market IMPROVING OUR EFFICIENCY AND EFFECTIVENESS 3 • Established a global Operations Forum to deliver more effective working practices across the Group • Commenced a global initiative to improve the Group’s digital capabilities • Rolled out a single common reinsurance platform across the Group’s international operations • Delivered a restructuring programme in our UK Employee Benefits business, which resulted in a structural rationalisation and cost reductions through improvements to processes and more effective use of technology PROVIDING A DISTINCTIVE WORKING ENVIRONMENT 4 • Completed the 2016 Global Employee Engagement Survey, with high levels of participation, identifying opportunities to drive even stronger employee engagement and further improve the working environment • Organised the second Emerging Leaders Programme, helping to develop the next generation of JLT leadership • Progressed a range of programmes to encourage the development of greater diversity in our workforce, led by a global advisory group OPERATING COLLABORATIVELY AS ‘ONE JLT’ 5 24 Jardine Lloyd Thompson Group plc Annual Report 2016 • Continued to win major global accounts through improved collaboration across the Group, including the Group’s largest international Employee Benefits client win to date • Embedded global initiatives in Mining, Construction, Communication, Technology & Media and Credit and Political & Security, to ensure an aligned global approach to identifying, prospecting and servicing key accounts PRIORITIES FOR 2017 OBJECTIVE • Grow our Mining business around the world, leveraging the global practice group and leadership OVERVIEW • Continue to develop our Healthcare offering around the world to take advantage of changing client demands Focusing and growing in specialist areas within our existing operations where we can offer distinctive products, services and independent choice • Continue to invest in strengthening our Specialty offering around the world, both organically and through selective bolt-on acquisitions • Reinforce our retail, Employee Benefits and Reinsurance activities in developing markets, through selected investments, bolt-on acquisitions and partnerships • Rationalise our applications landscape and develop digital-ready IT platforms in our businesses Building our international reach and relevance, especially in the world’s high growth economies, to better meet the needs of local and multinational clients and trading partners CORPORATE GOVERNANCE • Continue to roll out robotic process automation across the Group where relevant to provide faster, more consistent and higher quality processes STRATEGIC REPORT • Invest in the continued build-out of our US Specialty business, through recruitment and selected bolt-on acquisitions Improving the way we work and serve clients through innovation and by investing in the efficiency and effectiveness of our people, systems and processes • Enhance our risk mitigation and control activities across our UK and international businesses FINANCIAL STATEMENTS • Develop global talent pools which will ensure JLT’s talent is being deployed in the right place, at the right time Providing a distinctive, entrepreneurial and results based work environment that attracts, develops and retains the best individuals • Continue development of diversity programmes to ensure that we recruit the best and foster career development without limitation • Build our technical training capability on a global scale • Develop our portfolio management activities across all our operating entities and geographies, supported by an appropriate operating platform SHAREHOLDER INFORMATION • Optimise use of our Customer Relationship Management Tool to improve insight and alignment around key accounts and the opportunity pipeline Operating collaboratively as ‘One JLT’ to bring the best of JLT to our clients and trading partners anywhere in the world Jardine Lloyd Thompson Group plc Annual Report 2016 25 STRATEGIC REPORT KEY PERFORMANCE INDICATORS GROUP Total revenue per employee* Trading Margin** For the Group, revenue per employee increased, reflecting a combination of the reduction in headcount in UK Employee Benefits and the impact of foreign exchange. Across the Group we continued to invest in our Specialty capabilities through the ongoing recruitment of leading industry professionals and targeted acquisitions. The underlying trading margin decreased from 16.2% to 15.4%, reflecting the continued investment in our US Specialty business and the reduction in the revenues of our Energy and Marine businesses. Excluding the cost of the net US Specialty investment, the Group’s trading profit margin would have been broadly maintained at 18.1%, compared to 18.4% for 2015. 114.4 £120.1 108.9 120.1 17.8 15.4 £'000 2014 2015 16.2 15.4 2015 2016 % 2016 2014 Underlying PBT*** Underlying Diluted EPS*** Underlying PBT increased by 1% reflecting the reduction in the revenues of our Energy and Marine businesses, together with the impact of the cost of the investment in building out the US Specialty operation. Excluding the net US investment, the underlying PBT would have increased by 5%. Underlying diluted EPS decreased by 2% in the year. The performance related remuneration of the executive directors and other senior executives within the Group is closely aligned to PBT and EPS performance. This is discussed in more detail in the Remuneration Report on pages 73 to 91. 183.0 £172.6 170.1 51.4 £'m 2014 2015 RISK & INSURANCE Total Revenue Per Employee* £’000 57.1 172.6 51.4 2015 2016 Pence 2016 2014 EMPLOYEE BENEFITS Trading Margin** % 144.7 155.6 19 2015 2016 2015 Total Revenue Per Employee* £’000 17 76.3 2016 2015 15 16 2016 2015 2016 * Total revenue (fees, commissions and investment income) per employee is calculated using the average number of employees for the year ** Trading margin represents trading profit, being total revenue less operating expenses, divided by total revenue *** Underlying results exclude exceptional items On a restated basis: see Note 9 to the Financial Statements on page 129 26 Jardine Lloyd Thompson Group plc Annual Report 2016 Trading Margin** % 86.5 HOW WE CALCULATE OUR KEY PERFORMANCE INDICATORS 52.2 *Executive Director of Jardine Lloyd Thompson Group plc GROUP EXECUTIVE COMMITTEE PAUL KNOWLES CEO, JLT Specialty Dominic joined the Group in 2000 when his business Burke Ford was acquired by JLT and became CEO of JLT’s UK Retail and Employee Benefits business. He was appointed Group COO in January 2005 and became Group Chief Executive in December 2005. Paul was appointed CEO of JLT Specialty and joined the GEC in January 2016. He has been with JLT for more than 20 years and has held a number of senior roles, including leading the Construction and Real Estate business and JLT Specialty’s Major Corporate business. MARK DRUMMOND BRADY* Deputy Group CEO, CEO JLT Latin America and Chairman, JLT Canada MIKE METHLEY Group Chief Operating Officer CHARLES ROZES* Group Finance Director Charles joined JLT in September 2015 as Group Finance Director. He is also a director of JLT India. Charles has also held senior roles over a period of 25 years at Barclays, Bank of America, IBM and PricewaterhouseCoopers. WILLIAM NABARRO Special Adviser to the Group Chief Executive William rejoined JLT in early 2016 and became a member of the GEC in May 2016. He previously worked for JLT between 2003 and 2010 in a range of senior roles, including as a plc Director and Executive Chairman of Employee Benefits. Prior to this he worked as a merchant banker with Hambros Bank and Lazards and he was also, for many years, a non-executive director of ICAP Plc, the wholesale money and securities group. MIKE REYNOLDS Global CEO, JLT Re Leo joined JLT Australia in 1985 and was appointed Managing Director of the Risk Services Division in 2000. He became Managing Director of JLT’s Australian and New Zealand businesses in January 2008 and was then appointed CEO and joined the GEC in January 2010. Mike joined JLT in November 2012 as Group Finance Director, before his appointment as Global CEO, JLT Re on 1 September 2014. Mike had worked in a number of senior finance roles in the insurance industry, including as CFO of ACE European Group Limited and Aon Benfield. From 28 February 2017 Mike has assumed responsibility for JLT Insurance Management. ADRIAN GIRLING Chairman, JLT Specialty MIKE RICE JR CEO, JLT Specialty USA Adrian has been with JLT for over 30 years. He was CEO of Jardine Lloyd Thompson UK Limited before being appointed Chairman of JLT Specialty in February 2012. Following the merger of JLT Specialty and Lloyd & Partners Adrian became Chairman of the enlarged business. Mike joined the Group in August 2014 as the CEO of US Specialty, responsible for overseeing JLT's US operations and expansion. He joined the GEC in May 2016. Prior to joining JLT, Mike held several senior positions within Aon over a 25 year career. ROSS HOWARD Executive Chairman, JLT Re DOMINIC SAMENGO-TURNER CEO, JLT Asia Ross joined JLT in November 2013 on completion of the acquisition of Towers Watson Re and joined the GEC in January 2014. Ross was formerly the global leader of Towers Watson’s reinsurance business. Dominic joined JLT and the GEC on 9 February 2015 and was appointed CEO of JLT Asia in May 2015. Dominic joined the Group from Willis, where he spent 20 years, most recently as Co-Chief Executive of Global Specialties and a director of Willis Limited. KEITH JOHNSON Group General Counsel Keith was appointed as General Counsel for the JLT Group in August 2014 and joined the GEC at the same time. He was formerly a partner of Linklaters, with more than 20 years’ corporate and management experience in the UK, Sweden and Asia. He currently serves as Chairman of the LIIBA Aviation Executive, a post he has held for over 20 years. BALA VISWANATHAN CEO, JLT UK & Ireland Employee Benefits, International Chairman of Employee Benefits Bala joined the JLT Group in 2006 as CEO of its operations in India. In April 2014 he was appointed Group COO based in London and joined the GEC at the same time. In October 2015 Bala became CEO of the UK & Ireland Employee Benefits business and from 28 February 2017 he became International Chairman of Employee Benefits. Jardine Lloyd Thompson Group plc Annual Report 2016 27 SHAREHOLDER INFORMATION LEO DEMER CEO, JLT Australia and New Zealand Jonathan joined JLT and became a member of the GEC in 2010. He is a former Chairman of the London and International Insurance Brokers’ Association and sat on the London Market Group. FINANCIAL STATEMENTS JONATHAN PALMER-BROWN Adviser to the Group Chief Executive CORPORATE GOVERNANCE LUCY CLARKE Deputy CEO, JLT Specialty Lucy has worked within the insurance industry in the London market for over 25 years. She joined JLT in 2002 and leads JLT Specialty's Energy and Marine teams. She was appointed as Deputy CEO of JLT Specialty in September 2015 and joined the GEC in September 2016. He has over 35 years’ experience in the industry. Mike joined JLT in 1994. He is a member of the GEC. He was CEO of JLT Latin America from 2013 to 2017 and Chairman of JLT Canada and JLT Insurance Management from 2014 to 2017. Mike was previously Managing Director of JLT Asia. Mike has been appointed as Group Chief Operating Officer with effect from 28 February 2017. STRATEGIC REPORT Mark has been with the JLT Group since 1987. He joined the GEC in 2006 and was appointed Deputy Group CEO in September 2014. He is also a director of JLT’s US Specialty business. From 28 February 2017, Mark assumes the roles of CEO JLT Latin America and Chairman of JLT Canada, in addition to his current role as Deputy Group CEO. OVERVIEW DOMINIC BURKE* Group Chief Executive STRATEGIC REPORT REVIEW OF OPERATIONS RISK & INSURANCE Our Risk & Insurance business comprises our global Specialty insurance and reinsurance broking operations and our wholesale insurance broking business. Our specialist teams focus on those sectors where we have a distinctive level of knowledge and expertise. Working in partnership with clients to manage the key risks they face, we act as their intermediary with insurers and reinsurers, as well as providing related risk management, analytical, advisory and other services. ADVICE AND CONSULTANCY SPECIALIST INSURANCE PRODUCTS Advising our clients on their insurance and reinsurance requirements, ensuring that they understand the likelihood and potential severity of the risks they face, the options available to mitigate these risks and the potential cost of doing so. BROKERAGE AND PLACEMENT OTHER SERVICES Acting on our clients’ behalf, using our specialist knowledge to negotiate and place insurance cover with insurers and reinsurers all over the world. RISK & INSURANCE 2016 Underlying Trading Profit £960.9m £166.6m 2015: £866.6m Providing a range of related services to our clients and insurance market counterparties in areas such as captive management, claims management and administration, and capital raising and corporate finance advice. CONTRIBUTION TO GROUP REVENUE 2016 Revenue +11% Providing our clients with access to certain exclusive insurance facilities, binders and other products, without taking any balance sheet underwriting risk. +4% 2015: £160.9m Trading Margin Employees 17% 5,460* 2015: 19% 2015: 5,602 * Excludes employees in shared service operations 28 Jardine Lloyd Thompson Group plc Annual Report 2016 76 % OUR BUSINESSES JLT Specialty p29 JLT Re p29 JLT Australia & NZ p30 JLT Asia p30 JLT Latin America p30 JLT US Specialty p31 JLT Canada p31 JLT Europe, Middle East and Africa p32 JLT Insurance Management p32 JLT SPECIALTY Underlying trading profit Trading margin 2016 £327.5m 2015 £311.2m % Change 5% £73.1m £68.3m 7% 22% 22% Review of Operations JLT Specialty generated a 5% increase in headline revenues to £327.5 million, or a 3% increase at constant rates of exchange (CRE), all of which was organic. Trading profit increased by 7% to £73.1 million, with the trading margin maintained at 22%. Principal lines of business Accident & Health, Aerospace, Construction, Communications, Technology & Media, Cargo, Credit, Political & Security, Cyber, Energy, Financial & Professional, Fine Art, Jewellery & Specie, Food & Agribusiness, Life Science, Marine, Mining, Power, Renewables, Real Estate and Specialty Property & Casualty. £40.5m £32.4m 25% 21% 19% JLT Re is one of the world’s largest reinsurance brokers, with approximately 700 professionals across 33 locations in 16 countries, delivering world-class risk analysis and risk transfer solutions. Review of Operations JLT Re delivered a strong performance in the year, with reported revenues increasing by 13% to £195.6 million and marketleading organic revenue growth of 4%, twice the rate of 2015. This performance was delivered despite the well documented, multi-year decline in pricing across most lines of reinsurance and in most geographies and the continued consolidation in capital providers. JLT Re has continued to grow revenues and profits steadily despite consecutive years of downward rating pressure. JLT Re’s trading profits increased to £40.5 million, with an improved trading margin of 21% (2015: 19%). This margin improvement was achieved while the business continued to invest significantly for future growth, not only in recruiting leading talent to further strengthen its General Property, Casualty and Specialty lines and its analytics capabilities, but also in its infrastructure and systems. Two acquisitions were completed in December, to deepen our capabilities in Healthcare and in the Central American region. JLT Re operates on a global basis, and all regions delivered organic revenue growth in the year. In the UK & Europe, JLT Re’s most mature market, the organic growth came through initiatives in Facultative, Binders and Healthcare, despite the significant adverse rating environment in International Property, Marine, Energy and Aviation. Asia Pacific once again achieved very strong levels of organic growth, with every territory showing growth. North America continues to deliver strong performance, with the benefits of the significant investments made in talent and infrastructure now beginning to be realised. Looking to 2017 and the recent January renewals, a reduced rate of decline from prior years has been evident, with global property-catastrophe pricing falling by 5.7%; this compares with 8.2% in 2016 and double digit reductions in the two years prior to that. Casualty price reductions were, however, similar to those seen in 2016, with Specialty classes seeing more substantial rate reductions than other areas, but again a reduced rate of decline was noted. Jardine Lloyd Thompson Group plc Annual Report 2016 29 SHAREHOLDER INFORMATION In addition there were important client wins in the Cyber division across a range of major financial institutions and corporate clients, which in turn helped to drive growth across our Financial Lines specialty. % Change 13% FINANCIAL STATEMENTS The revenue base of Specialty is, however, both diverse and well-balanced, which enables JLT better to withstand sector-specific challenges. In 2016 there were particularly strong performances by a number of divisions - including Aerospace, Construction, Cargo and Food & Agriculture – with higher revenues driven by client retention and market share penetration. Trading margin 2015 £173.6m CORPORATE GOVERNANCE This was a strong performance in challenging trading conditions, which saw insurance rates continuing their downward trend across all Specialty lines. The business had to contend in particular with the reduced economic activity in the energy and marine sectors, which led to a lower total value of risk to insure. To put this in context, it has been reported that in excess of $1 trillion of oil and gas capital projects in 2015 and 2016 were deferred, delayed or abandoned. JLT's Energy and Marine divisions saw a £12 million reduction in year-onyear revenues, despite increasing their client bases and market shares, and an estimated £8.5 million negative impact on Group trading profit. Underlying trading profit 2016 £195.6m STRATEGIC REPORT JLT Specialty, which includes our wholesale operations, provides insurance broking, risk management and claims services for clients across a wide range of business sectors. The division employs some 1,400 people, primarily based in London, but who also work in close collaboration with all of JLT’s international offices, supplying them with industry expertise, advice and access to international markets. Total revenue OVERVIEW Total revenue JLT RE STRATEGIC REPORT Today JLT Re is positioned amongst the leading global reinsurance brokers, providing real choice and differentiation. The strong start to the year which this business has had underlines how the strategic investments made are enabling it to continue to take market share from its competitors. All classes of Treaty and Facultative Reinsurance and Corporate Finance Advisory. JLT AUSTRALIA & NEW ZEALAND Underlying trading profit Trading margin Total revenue 2016 £90.3m 2015 £76.6m % Change 18% Underlying trading profit £16.8m £12.7m 33% 19% 17% Trading margin Principal lines of business Total revenue JLT ASIA 2016 £117.7m 2015 £109.5m % Change 7% £34.1m £32.7m 4% 29% 30% JLT Australia & New Zealand is one of the leading insurance brokers in the region, combining international depth with local, specialist expertise to deliver a comprehensive range of insurance and risk solutions products and services to its clients. The division employs over 800 people across 20 offices. Review of Operations On a reported basis our Australia and New Zealand businesses saw revenues increase by 7% to £117.7 million, although this translated to a 4% reduction on a CRE basis. The trading environment has been particularly competitive in Australia and New Zealand and this, coupled with the continued significant pressure on rates in the region, masked a good underlying performance by the business, with high levels of client retention and a number of high profile client wins, particularly in the Financial Lines and Corporate divisions. The new business wins have included an increasing number of ‘coast to coast’ appointments, further underlining JLT’s growing national Specialty presence. Principal lines of business Construction, Energy, Entertainment & Leisure, Financial & Professional Services, Food & Agribusiness, Government, Manufacturing, Mining, People Risks, Real Estate, Retail, SME & Consumer Products, Sport, Transport and Logistics. JLT Asia provides insurance broking and risk management services in selected Specialties across the region. The business’s rich history and in-depth local knowledge, together with the close working relationship it enjoys with Jardine Matheson, have enabled it to become one of the market leaders in Asia. The division employs around 1,000 people across 13 territories. Review of Operations Asia produced a strong performance in the year, with a headline 18% increase in revenues to £90.3 million and a 5% organic growth rate. Trading profits grew strongly, with an increase of 17% at CRE. This was a good performance when set against the challenging economic conditions and fierce rating pressure in the region. Principal lines of business Aviation, Capital Risks, Construction, Cyber, Energy, Entertainment & Leisure, Financial & Professional Services, Food & Agribusiness, Manufacturing, Mining, People Risks, Real Estate, Retail, SME & Consumer Products, Transport and Logistics. JLT LATIN AMERICA Total revenue 2016 £71.4m 2015 £63.1m % Change 13% Underlying trading profit £21.1m £21.3m (1%) 30% 34% Trading margin JLT Latin America provides insurance broking, reinsurance broking and affinity insurance distribution through subsidiary operations in Argentina, Brazil, Chile, Colombia and Peru. One of the largest brokers in the region, the business prides itself on its in-depth capabilities in its chosen Specialties. It employs approximately 700 people across 22 offices in 5 countries. Review of Operations Our Latin American business delivered good revenue growth of 13%, with organic revenue growth of 4%. Operations in Brazil performed strongly despite the difficult economic backdrop in that country. While the Group’s Latin American Risk & Insurance operations experienced good revenue growth, trading profit reduced year-on-year, reflecting the planned investment in building specialty capabilities across the region, the benefits of which we expect to start to see in 2017. 30 Jardine Lloyd Thompson Group plc Annual Report 2016 Principal lines of business OTHER RISK & INSURANCE BUSINESSES JLT CANADA JLT US SPECIALTY Total revenue Underlying trading profit Trading margin 2016 £41.3m 2015 £23.3m % Change 77% (£27.0m) (£20.5m) (31%) - - Review of Operations The business now has proven capability and a track record of winning business in specialist areas such as Financial Lines and Cyber, Energy, Real Estate and Entertainment. Significant over-capacity in the Canadian insurance marketplace remains, which is putting downward pressure on premiums and commissions overall. The underlying performance of the business presents a good outlook for the future, as significant investments and strategic changes to the business have been made to react to the changing economic factors of the Canadian economy. The competitive landscape remains strong, and given our brand strength and specialty focus in areas in which we choose to compete, we have maintained market share and continue to show growth within our core specialties, which include public sector, construction, and healthcare. We continue to invest in attracting specialist talent and positioning JLT Canada to become a leading specialty broker. SHAREHOLDER INFORMATION Given the investments to date in hiring and a steadily growing client list, we are confident that US Specialty revenues will once again see a significant uplift in 2017 and that the level of investment losses will reduce. The progress that has now been made in the US Specialty business means that 2016 represented the maximum level of losses from investment, and the business is on track to deliver profit in 2019. Principal lines of business Energy, Entertainment & Hospitality, Aerospace, Construction, Real Estate, Technology, Financial Institutions and Marine. FINANCIAL STATEMENTS The recently announced investment in, and partnership with, Construction Risk Partners, a highly respected Construction specialist broker, will establish a market-leading construction practice as part of the US Specialty business. The acquisition also completes our global Construction capability and enables us to serve international clients wherever they operate around the world. JLT Canada reported revenue of £19.2 million in 2016, a reduction of 6% on 2015. The business generated a trading loss of £0.5 million, which was due to several factors: firstly, a depressed economic market in natural resources which led to many oil companies ‘right sizing’ which decreased overall premium volumes; secondly, surety activity in Western Canada has been lower than expected due to longer than expected project life cycles, which led to fewer projects being started during the year. CORPORATE GOVERNANCE US Specialty continued to make progress in its second full year of operation, achieving organic revenue growth in excess of 50%, higher than the rate in 2015 and continuing a programme of recruitment, with headcount reaching 223 employees at the year end. Revenues for the year were $56 million, up from $36 million in 2015, while continued investment resulted in losses of $37 million. Review of Operations STRATEGIC REPORT US Specialty was formed in August 2014 as a Specialty broker to serve leading US and global firms within specific industries and product lines where we are able to use our expertise to provide clients with bespoke risk management solutions. The division employs some 220 people in 13 locations across the US. JLT Canada provides insurance broking and risk management services across Canada. We focus on markets central to the Canadian economy, such as construction, public sector, natural resources, life science, healthcare and professional groups. JLT Canada employs approximately 180 people across 7 locations. OVERVIEW Aviation, Construction, Energy & Power, Financial Lines, Marine, Industrial Property & Casualty, Public Sector, Affinity Marketing & Distribution, Reinsurance (Treaty & Facultative). Jardine Lloyd Thompson Group plc Annual Report 2016 31 STRATEGIC REPORT JLT EUROPE, MIDDLE EAST & AFRICA JLT Europe, Middle East and Africa (EMEA) offers insurance broking and risk management expertise in a region with a growing demand for a Specialty offering. The division employs nearly 300 people across 11 countries with owned operations in Denmark, Finland, France, Germany, Netherlands, Norway and Sweden across Europe, and in Bahrain, Turkey, the United Arab Emirates as a regional hub across the Middle East and in South Africa. Review of Operations JLT EMEA reported revenue of £41.8 million in 2016, representing revenue growth of 39%, or 28% growth at CRE. Organic growth was 17%. The business grew its trading profit by 13% to £6.8 million, but its trading margin reduced by 400 bps to 16%, mainly due to investments in people and restructure costs. The European operations in the EMEA region have been transferred to JLT Specialty with effect from 1 January 2017. JLT INSURANCE MANAGEMENT JLT Insurance Management provides leading corporations with Captive Management and Consulting services in Barbados, Bermuda, Guernsey, Malta, Singapore and the US. The business employs approximately 50 people across these locations. Review of Operations Soft insurance and reinsurance markets continued to dampen demand for captives, however the business delivered revenues of £9.3 million, a 13% increase on 2015, or an increase of 2% at constant rates of exchange. Trading profit increased to £0.8 million from £0.5 million in 2015. Through the provision of captive management and consultancy services, JLT Insurance Management supports some of JLT’s largest global clients and, as such, plays a key role in programmes that deliver a significant amount of revenue to the wider JLT Group. 32 Jardine Lloyd Thompson Group plc Annual Report 2016 EMPLOYEE BENEFITS Our specialist teams act as advisors, intermediaries and service providers in the areas of pensions consultancy and administration, employee benefits and healthcare, life insurance and wealth management. OVERVIEW Our Employee Benefits business offers a comprehensive range of employee benefits advice and services to companies, pension trustees and individuals. OUR GLOBAL EMPLOYEE BENEFITS BUSINESSES PROVIDE SERVICES INCLUDING: WEALTH AND INVESTMENT MANAGEMENT Providing an array of administration services designed to meet the requirements of pension trustees, corporate sponsors and scheme members, from back-office support to fully outsourced administration. The range is supplemented with payroll, communication, documentation and technical services. Providing integrated risk management services to the UK pensions market, to meet the requirements of both pension trustees and corporate sponsors, including actuarial, investment and risk transfer consultancy, scheme design, governance and independent trustee services. EMPLOYEE BENEFITS 2016 Revenue Provider of one of the most widely used UK pensions administration and fund accounting software to trustees of UK private sector pension schemes and their administration and accounting teams, whether in-house or through third parties. These are available with integrated web solutions to enable member and trustee access to information and services. JLT also provides a comprehensive online integrated benefits management solution to corporate and trust-based clients. CONTRIBUTION TO GROUP REVENUE 2016 OUR BUSINESSES Underlying Trading Profit +14% 2015: £288.5m 2015: £43.6m Trading Margin Employees 16% 2,656* 2015: 15% 2015: 3,121 24 % UK & Ireland p34 Asia p34 Australia & NZ p34 Latin America p35 Canada p35 Europe, Middle East and Africa p35 * Excludes employees in shared service operations Jardine Lloyd Thompson Group plc Annual Report 2016 33 SHAREHOLDER INFORMATION £300.4m £49.5m +4% FINANCIAL STATEMENTS Our benefits consulting team provides advice on and implementation of employee health and benefit programmes, medical claims administration, occupational health services and placement of health and risk protection policies for corporate workforces, combined with rehabilitation services. Our BenPal software creates the gateway for employees to easily access and manage their benefits package. TECHNOLOGY SOLUTIONS CORPORATE GOVERNANCE TRUSTEE & CORPORATE AND BENEFITS CONSULTING Offering advice and support to high net worth individuals in respect of their financial planning, at-retirement support and life protection requirements. Providing discretionary management of assets for both high net worth individuals and company pension schemes, in addition to asset-hosting services. STRATEGIC REPORT PENSION ADMINISTRATION STRATEGIC REPORT UK & IRELAND Total revenue Underlying trading profit Trading margin ASIA 2016 £160.0m 2015 £167.4m % Change (4%) £12.3m £12.8m (4%) 8% 8% Total revenue 2016 £87.3m 2015 £78.9m % Change 11% Underlying trading profit £27.2m £24.5m 11% 31% 31% Trading margin JLT Employee Benefits is one of the largest employee benefit and pension consultants in the UK, offering a comprehensive range of employee benefits advice and services to companies, pension trustees and individuals. The business employs some 1,500 people across 16 locations in the UK and Ireland. Our Employee Benefits business in Asia primarily focuses on helping companies develop employee benefit programmes and on wealth management for high net worth individuals. The division employs more than 460 people across 13 locations. Review of Operations Review of Operations Reported revenues for the year for our UK EB business were £160.0 million, compared to £167.4 million in 2015, reflecting the final impact of the cessation of commission revenue from life assurers - which amounted to £5 million earned in 2015. Second half revenues of £85.1 million exceeded those of the same period in 2015 of £82.4 million, following the successful completion of the restructure of the business, which was an encouraging indication of the stabilisation in the revenue run rate. In Asia, the Private Client Services (PCS) high net worth life assurance broking business saw some slowdown in first half revenues due to regional economic uncertainty in South Asia; however, steps were taken in the second half to broaden the range of products offered by the business. This succeeded in pulling revenues back up from the half year position, which had been negative year-on-year. At the time of its 2016 interim results the Group indicated that the business would deliver the majority of its profits in the second half and this has been the case. Trading profit for the year was £12.3 million, compared to break even at the half year. The business successfully completed its restructure programme, which has resulted in a flatter, more client-centric structure and a headcount reduction of over 300 employees. The programme will deliver £14 million of annualised savings in 2017, £9 million of which were delivered in 2016 (£7 million of that in the second half). The focus in 2016 was, and will continue to be into 2017, very much on transitioning and rebalancing the business so that revenues and trading profit margins can grow. The emphasis of the business continues to be on investing to strengthen and enhance platforms and to build out the sales function. It is anticipated that UK EB will deliver organic revenue growth for 2017 and this, taken with the £5 million residual benefit of the restructure programme, means the Group is confident that this business is making steady progress towards delivering a 15% trading profit margin for 2018. Principal lines of business Pension Administration, Trustee & Corporate and Benefits Consulting, Wealth & Investment Management, Software Solutions. 34 Jardine Lloyd Thompson Group plc Annual Report 2016 Principal lines of business Healthcare insurance programmes, including Life & Dental, and risk management services including wellness consulting and prevention. Flexible benefit consulting and platform design and implementation. AUSTRALIA & NEW ZEALAND Total revenue Underlying trading profit Trading margin 2016 2015 % Change £27.5m £20.3m 36% £5.5m £3.3m 67% 20% 16% The Employee Benefits business in Australia & New Zealand provides consultancy and administration services to corporate and private clients across a wide range of company-paid and voluntary employee benefits programmes. The business is also one of the region’s leading workplace injury risk consultancies and rehabilitation providers, having acquired Recovre and Workwise Occupational Health in Australia and Alpha in New Zealand over the past two years. The division employs some 300 people across 30 locations. Review of Operations The Australia and New Zealand EB business achieved 36% revenue growth, following the acquisitions made in 2015 and 2016 of rehabilitation services providers in relation to workers compensation insurance. Organic growth was 4%. With a series of major client wins as a result of the expanded capability of the business, accelerated revenue growth and improved margins are anticipated in 2017. The trading margin of the Australian EB business improved from 16% in 2015 to 20% in 2016. Principal lines of business Underlying trading profit Trading margin CANADA Our Employee Benefits business has been providing consultancy, technology and administration services to clients across Canada for over 25 years. LATIN AMERICA Total revenue OTHER EMPLOYEE BENEFITS BUSINESSES OVERVIEW Corporate Health Insurance, Corporate Life & Group Income Protection, Personal Accident Insurance, Workers Compensation, Software Solutions, Occupational Rehabilitation, Workplace Health Safety Consulting. 2016 £21.7m 2015 £18.9m % Change 15% £3.7m £3.5m 7% 17% 19% Review of Operations Principal lines of business Our Employee Benefits business operates in Europe, Middle East and Africa. In South Africa we offer healthcare consultancy to corporate and private clients, as well as retirement fund consultancy services. The division employs over 50 people across the three territories. Review of Operations Our South African business has continued to show progress, delivering revenue growth of 14% on an organic basis, and reporting revenue of £1.9 million for the year. The retirement funding division has shown good growth, now accounting for almost 15% of total income, and we believe this business remains well-positioned for further growth. FINANCIAL STATEMENTS Healthcare insurance programmes, including Life and Dental, and risk management services including wellness consulting and prevention. EUROPE, MIDDLE EAST & AFRICA CORPORATE GOVERNANCE Our Latin American EB operations delivered organic revenue growth of 10%. Performance was particularly notable in Colombia - driven by the workers compensation business and Brazil, despite the challenging local economic backdrop. Investment has continued to be made in building out capabilities and expanding the offering in the region, which drove a small increase in trading profit but a 200 bps reduction in trading margin. Our Canada Employee Benefits business delivered revenues of £2 million, an increase of 35% on an organic basis. The business reported a trading profit of £0.6 million, compared to a loss of £0.2 million reported in 2015. The expansion of the Employee Benefits business in Canada has continued and, with investments to improve branding, software and the addition of new personnel, we remain optimistic about its growth potential and opportunities for national expansion. STRATEGIC REPORT In Latin America, our Employee Benefits business focuses on providing employee benefits programmes, often built around a healthcare insurance offering. This is a rapidly developing market where we see the opportunity to expand our capabilities through health management and consulting. The division currently employs nearly 350 people across our office network. Review of Operations SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 35 STRATEGIC REPORT ASSOCIATES The Group’s income from its Associates in 2016 reduced by £4.5 million to £1.0 million following the disposal of JLT’s stake in the French associate in May 2015. Total underlying contribution to JLT after tax 2016 2015 % Change £1.0m £5.5m (82%) Associate holding at 31 December 2016 GrECo Central & Eastern Europe/CIS 20% MAG-JLT Italy 25% March-JLT Spain 25% JLT Sterling Mexico 36% JLT Independent India 49% GRECO (CEE/CIS) JLT STERLING (MEXICO) JLT has a 20% shareholding in the GrECo Group, a leading specialist insurance broker in Central & Eastern Europe, the Balkans and the CIS regions. With its headquarters in Vienna, GrECo has 53 offices with 770 employees in 16 countries. Sterling Re Intermedio de Reaseguro Sa de CV, which trades as JLT Sterling, is an associate company in which JLT has a 36% shareholding, with the balance of shares being held by Lorant MMS, a leading independent retail insurance broker, based in Mexico City. JLT Sterling provides specialist wholesale and reinsurance services in the Aviation, Casualty, Construction, Energy, Marine, Marine Cargo, Property and Specie sectors. Principal specialist areas are Aviation, Construction & Real Estate, Employee Benefits, Energy, Marine & Marine Cargo, Communications, Technology & Media, Financial Institutions and Hospital & Churches. MAG-JLT (ITALY) JLT INDEPENDENT (INDIA) JLT has a 25% shareholding in MAG-JLT, a leading Specialty broker in Italy with 200 employees in Milan, Naples, Rome and offices in a further 5 cities around the country, as well as a Lloyd’s broking arm in London. JLT has a 49% shareholding in JLT Independent. Our joint venture partner is Sunidhi Group, a leading Indian Financial Services Group. JLT Independent has 250 employees with offices in Mumbai, New Delhi, Chennai, Bengaluru, Hyderabad, Gurgaon and Pune. Key business areas include Energy, Construction, Marine, Aviation, Reinsurance, Employee Benefits, Credit, Political & Security Risks, and Liability. Key business areas are Corporate (Risk Management & Middle Market), Aviation, Marine (Hull & Machinery, Liability & P&I, Cargo), High Net Worth (Yacht, Fine Art, Contingency), and Affinity (Employee Benefits, Motor). MARCH-JLT (SPAIN) JLT has a 25% shareholding in March-JLT, which is the 4th largest commercial insurance broker in Spain. The joint venture partner is Banca March, Spain’s leading privatelyowned financial institution. Its core business is corporatefocused, with Specialty capabilities including Construction, Tourism and Marine. The business employs 130 staff, with offices in Barcelona, Bilbao, La Palmas, Madrid, Mallorca, Seville and Valencia. 36 Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW FINANCE DIRECTOR'S REVIEW INCOME STATEMENT “ I am pleased to present the 2016 Finance Director’s Review for another year of revenue growth and progress for JLT. Charles Rozes Operating costs Our Risk & Insurance businesses, which represent approximately 76% of the Group’s revenue, grew revenues to £960.9 million, an increase of 11%, or 3% on an organic basis. Our Employee Benefits businesses grew revenues by 4% overall, although, reduced by 3% on an organic basis. This was due to a 4% reduction (8% on an organic basis) in the revenues of our UK & Ireland business. reflecting the final impact of the cessation of commission revenues as a consequence of the Total underlying operating costs (excluding exceptional items) increased by £100 million, or 10%, to £1,068 million. Of the increase, £53 million stemmed from changes in foreign exchange rates, our investment in US Specialty added £17 million and £9 million came from JLT Specialty, in line with the continued growth of that business. The mix of the cost base remained broadly unchanged with staff and premises costs being the major individual expense items. £m Total revenue 2016 2015 SHAREHOLDER INFORMATION UNDERLYING OPERATING COST RATIO Variance 1,261 100% 1,155 100% 106 Operating costs: Staff costs 785 62.3% 704 61.0% 81 Premises 64 5.1% 59 5.1% 5 Depreciation & Amortisation 34 2.7% 31 2.6% 3 Travel & entertainment 50 4.0% 46 4.0% 4 Other operating costs 135 10.5% 128 11.1% 7 1,068 84.6% 968 83.8% 100 Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS The 2016 results have been favourably impacted by the significant changes in foreign exchange rates which provided an offset to the continuing weakness in the insurance and reinsurance rating environments, as well as to the investment in our business for growth. Compared with 2015, JLT delivered a 9% increase in total revenue, 3% at constant rates of exchange (CRE), with 2% organic growth. CORPORATE GOVERNANCE Retail Distribution Review. However, this was offset by the performance of our international Employee Benefits businesses which grew by 16%, or 3% on an organic basis. Revenue The Group’s total revenue for the year was £1.26 billion. Underlying profit before tax was £172.6 million, with reported profit before tax of £134.9 million (after exceptional items) and reported profit after tax and non-controlling interests of £81.5 million. Diluted earnings per share (EPS) was 37.8p. STRATEGIC REPORT “ 37 STRATEGIC REPORT Trading profit The Group’s underlying trading profit increased by 3% to £193.7 million and the trading profit margin reduced from 16.2% to 15.4%. Excluding US Specialty, the trading margin was 18.1%, compared to 18.4% in 2015. Associates The Group’s income from its Associates reduced by £4.5 million to £1.0 million, reflecting the reduction in profits following the disposal of our French Associate business in May 2015. Finance costs Net finance costs reduced by £1 million to £22 million as a result of changes in the net pension expense and external borrowing costs, partly offset by foreign exchange movements. Underlying profit before tax The Group’s underlying profit before tax increased by £2.5 million to £172.6 million. The profit of the Group excluding the US Specialty investment increased by 5% to £199.6 million. Exceptional costs In 2016, net exceptional costs were £37.7 million (2015: £15.1 million), primarily driven by £21.1 million related to a litigation settlement, £13.9 million of restructuring costs associated with the UK Employee Benefits business, and a net loss on the disposal of subsidiaries of £1.6 million. Tax The tax charge for the year was £44.0 million, representing an effective tax rate of 32.6% (2015: 26.8%). The underlying tax expense was £52.3 million, representing an effective tax rate of 30.3% (2015: 27.9%). The year-on-year increase in the underlying tax expense was mainly due to deferred tax assets not being recognised in respect of certain of the Group’s overseas operations combined with the global nature of JLT’s business and the different tax rates across those geographies. • Increase of £10 million in the investments in Associates, £3 million relating to the increase to 49% (from 26%) in the Group’s interest in JLT Independent Insurance Brokers Pvt Limited. Approximately £6 million of the increase related to foreign exchange. • A net increase in working capital of £31 million, which included £14 million in respect of foreign exchange retranslation. The balance of the net increase is predominantly driven by an increase in JLT Specialty Limited’s debtors in line with their business, with debtor days remaining consistent year-on-year. JLT Re’s debtors increased as a result of the nature of their business where, for certain lines, the collection period is more than 12 months from initial revenue recognition. • The pension liability increased to £198 million, from £130 million in 2015 as a result of changes in corporate bond yields and inflation rates. The deferred tax asset attributable to this change was recognised in the tax line. Net debt, defined as own funds less total borrowings net of transaction costs, was £496 million (2015: £440 million). The Group’s principal measure of leverage, the Net Debt:EBITDA ratio, reduced to 1.6:1 (bank covenant basis). At 31 December 2016, the Group had committed long-term unsecured revolving credit facilities of £500 million and drawn private placement loan notes equivalent to £508 million, resulting in total debt facilities equivalent to £1,008 million with maturities between 2017 and 2029. Gross borrowings were £688 million, which includes £671 million of borrowings under the Group’s committed facilities, leaving unutilised committed facilities headroom of £337 million. OPERATIONAL CASH FLOWS £m 2016 2015 2014 2013 2012 209 EBITDA* 238 244 240 219 Profit after tax and non-controlling interests Net interest (15) (15) (15) (9) (6) Working capital (43) 1 (55) (25) (58) Profit after tax and non-controlling interests was £81.5 million (2015: £103.1 million). Diluted earnings per share was 37.8p on a reported basis (2015 restated: 48.0p). (39) (60) (49) (72) (32) Operational free cash flow 141 170 121 113 113 Dividends paid (66) (63) (60) (58) (54) 7 54 (68) (177) (40) Annual capex Acquisitions/disposals Tax paid (46) (37) (37) (41) (35) BALANCE SHEET Net shares acquired (18) (26) (32) (21) (15) The net assets of the Group increased to £351 million from £331 million. The key movements were: Other (33) (30) (21) (22) (8) Net cash (outflow)/inflow (15) 68 (97) (206) (39) (440) (474) (345) (142) (100) (41) (34) (32) 3 (3) (496) (440) (474) (345) (142) • Increase in goodwill of £47 million driven by the retranslation of goodwill recognised in foreign currencies. The Group completed 7 acquisitions in 2016 for a total consideration of £25.3 million, the goodwill impact of which was offset by the two disposals in the year. 38 Jardine Lloyd Thompson Group plc Annual Report 2016 Opening net debt Non-cash movements Closing net debt * EBITDA is represented by underlying trading profit plus depreciation and amortisation, including amortisation of share options; income from associates; less settled exceptional costs excluding net gains on disposals. The Group primarily monitors operational cash flows, which report cash and net debt movements but exclude fiduciary funds; statutory cash flows include movements in fiduciary funds. The Board has recommended a final dividend in respect of 2016 of 20.6p per share. Together with the interim dividend of 11.6p per share, this brings the total dividend to 32.2p per share, an increase of 5.2%. This represents dividend cover of 1.6 times, based on underlying diluted earnings per share, compared to 1.7 times in 2015. BASIS OF PRESENTATION Statutory accounts of individual Group companies are prepared, as required, in accordance with applicable local accounting standards. PRINCIPAL FINANCIAL RISKS The Group has identified four principal financial risks: capital and liquidity risk, foreign currency risk, counterparty risk and the defined benefit pension scheme risk. The total capital of the Group at 31 December 2016 and 2015 was as follows: £m 2016 2015 Total own funds (191.6) (163.5) Borrowings 687.8 603.5 Net debt 496.2 440.0 Total equity 350.9 330.8 Total capital 847.1 770.8 2) Foreign Currency Risk The Group has transactional and translational foreign currency exposures. The transactional exposure arises primarily in the London Market businesses, which have a sterling cost base but which have a significant proportion of US dollar-denominated revenues (USD357 million in 2016, representing some 20% of the Group’s revenue). The Group continues to operate a US dollar hedging programme to reduce the volatility caused by exchange rate movements, by entering into forward foreign exchange contracts. As at 25 February 2017, 80% of these anticipated dollar revenues for 2017 earned in the UK (approximately USD385 million) are hedged at an average rate of USD1.46. For 2018, 70% of expected dollar revenues are hedged at an average rate of USD1.38, for 2019 50% are hedged at an average rate of USD1.32 and 35% are hedged for 2020 at an average rate of USD1.31. Other hedging programmes are Jardine Lloyd Thompson Group plc Annual Report 2016 SHAREHOLDER INFORMATION Following changes to certain of the Group’s equity share plans for staff awards, the basis on which earnings per share (EPS) is calculated has been reviewed and revised, resulting in a small increase to EPS. Comparatives have been restated. The insurance and reinsurance broking operations within the Group operate in a number of jurisdictions where local regulation requires a minimum level of capital to be maintained. The total regulatory capital to be held by the Group is not considered significant in the context of the total available capital. FINANCIAL STATEMENTS The balance sheet of the Company, Jardine Lloyd Thompson Group plc, on page 174, has been prepared in accordance with generally accepted accounting practice in the UK. Following the changes to generally accepted accounting practice in 2015 affecting the Group’s subsidiaries in the United Kingdom, the company has made a revision to the recognition of the employee share trust and the prior year comparatives have been restated. In order to manage liquidity risk, the Group maintains committed, long-term credit facilities to ensure that it is well positioned to meet seasonal capital requirements and to support the strategic growth of the business. There are no restrictions on the use of these facilities in the normal course of business. At 31 December 2016 the facility headroom was £337 million. CORPORATE GOVERNANCE The Group’s 2016 consolidated financial statements include an income statement, statement of comprehensive income, balance sheet, statement of changes in equity and a statement of cash flows. These statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union. The Group manages its balance sheet through monthly reviews, management controls and financial reporting. STRATEGIC REPORT DIVIDENDS The Group’s objectives when managing capital are to safeguard its ability to continue to provide returns for shareholders and benefits for other stakeholders and to maintain an efficient capital structure to ensure an optimal cost of capital. In order to achieve these objectives, the Group may adjust, for example, the amount of dividends paid to shareholders, return capital by a share buy-back, issue new shares or sell assets to reduce debt. OVERVIEW In 2016, the Group generated £238 million of EBITDA, which included £31 million of outflows in respect of exceptional items (2015: £12 million). Operational free cash flows reduced to £141 million, reflecting a 2015 inflow of working capital due to timing differences. A net cash outflow of £15 million was realised in 2016. 1) Capital and Liquidity Risk 39 STRATEGIC REPORT operated for other transactional currency exposures, primarily in respect of the euro, Indian rupee and Canadian dollar. The Group has significant investments in overseas operations. Movements in exchange rates between balance sheet dates will affect the sterling value of the Group’s consolidated balance sheet. The currency profile of the Group’s borrowings is managed to mitigate balance sheet translation exposures where practical and cost effective. In addition to the transactional foreign exchange exposure, JLT is also exposed to translational foreign exchange movements which are not hedged. Given the relative size and profitability of the Group’s Australian business, this is the most material such exposure. 3) Counterparty Risk The Group’s gross exposure to credit risk at 31 December 2016 is £1,613 million, representing own cash, fiduciary funds, investments and deposits, derivative assets, and trade receivables. The Group maintains a counterparty policy based on credit analysis, market data and published credit ratings to manage the concentration of funds and its exposure to individual counterparties. Deposit limits are assigned to each counterparty appropriate to its credit rating and overall financial profile. The Group manages its own cash and invested fiduciary funds in the form of deposits with a number of banks, AA money market funds, and other secure short-term money market instruments. The Group’s counterparty approval criteria include a requirement that financial institutions maintain a minimum longterm investment grade rating, except where this is not possible or practical due to local operating or regulatory requirements. The Group’s credit criteria also include reference to credit default swap spreads and capital ratios. All exposures to individual counterparties are subject to a formal credit limit to control concentrations of credit exposure and limit the impact of default risk. Counterparty limits, ratings and credit default spread rates, together with utilisation levels, are reviewed regularly and reported to the Board. The respective credit quality by rating of each class of financial asset is included within the notes to these accounts. 40 Jardine Lloyd Thompson Group plc Annual Report 2016 4) Defined Benefit Pension Scheme Risk The Group has exposure to movements in the balance sheet, income statement and statement of comprehensive income as a consequence of changes in the valuation of retirement benefit assets and liabilities and the impact of such changes on the Group’s defined benefit pension scheme positions. The Group seeks to manage this exposure through regular monitoring and reporting of scheme asset performance and liability positions, suitable scheme investment and risk mitigation strategies and appropriate funding arrangements based on periodic actuarial valuations. Assets held in the UK defined benefit pension scheme include annuity buy-in contracts which secure the future benefits relating to approximately 73% of pensioner liabilities and which reduce exposure to ongoing longevity and asset risk arising from that portion of the pension scheme liabilities. The pension trustees will conduct a revaluation of the UK defined benefit pension scheme during 2017 and agree a revised deficit recovery schedule by 2018. This is part of the scheduled triennial revaluation process. PERFORMANCE SUMMARY Total Revenue Trading Profit Growth CRE Organic 2015 2016 CRE 2015 2016 CRE 2015 Risk & Insurance 327.5 5% 3% 3% 311.2 22% 21% 22% 73.1 67.8 68.3 JLT Re 195.6 13% 4% 4% 173.6 21% 19% 19% 40.5 34.8 32.4 JLT Australia & New Zealand 117.7 7% (4%) (3%) 109.5 29% 29% 30% 34.1 30.6 32.7 JLT Asia 90.3 18% 5% 5% 76.6 19% 18% 17% 16.8 14.8 12.7 JLT Latin America 71.4 13% 5% 4% 63.1 30% 27% 34% 21.1 17.6 21.3 JLT Insurance Services 46.8 (7%) (11%) (11%) 50.6 2% - 12% 0.9 - 6.0 JLT Europe, Middle East & Africa 41.8 39% 28% 17% 30.1 16% 16% 20% 6.8 6.1 6.0 JLT US Specialty 41.3 77% 57% 52% 23.3 - - - (27.0) (24.0) (20.5) JLT Canada 19.2 (6%) (14%) (14%) 20.4 (2%) (3%) 7% (0.5) (0.6) 1.5 9.3 13% 2% 2% 8.2 8% 8% 6% 0.8 0.7 0.5 960.9 11% 4% 3% 866.6 17% 16% 19% 166.6 147.8 160.9 JLT Insurance Management Employee Benefits UK & Ireland (4%) (5%) (8%) 167.4 8% 7% 8% 12.3 11.9 12.8 87.3 11% (2%) - 78.9 31% 31% 31% 27.2 23.7 24.5 Australia & New Zealand 27.5 36% 22% 4% 20.3 20% 20% 16% 5.5 4.9 3.3 Latin America 21.7 15% 10% 10% 18.9 17% 18% 19% 3.7 3.7 3.5 Europe, Middle East & Africa 1.9 13% 15% 14% 1.7 10% 10% (17%) 0.2 0.2 (0.3) Canada 2.0 47% 35% 35% 1.3 31% 31% (17%) 0.6 0.6 (0.2) 300.4 4% (1%) (3%) 288.5 16% 16% 15% 49.5 45.0 43.6 Central Costs Total - - - - - - - - (22.4) (22.6) (17.0) 1,261.3 9% 3% 2% 1,155.1 15.4% 14.4% 16.2% 193.7 170.2 187.5 Underlying trading profit Underlying share of associates Net finance costs Underlying profit before taxation Exceptional items 2016 2015 193.7 187.5 1.0 5.5 (22.1) (22.9) 172.6 170.1 (15.1) Profit before taxation 134.9 155.0 Underlying tax expense (52.3) (47.5) Tax on exceptional items 8.3 5.9 Non-controlling interests (9.4) (10.3) Profit after taxation and non-controlling interests Underlying profit after taxation and non-controlling interests 81.5 103.1 110.9 112.3 Diluted earnings per share 37.8p 48.0p* Underlying diluted earnings per share 51.4p 52.2p* Total dividend per share 32.2p 30.6p - CRE: Constant rates of exchange. - Underlying results exclude exceptional items. * On a restated basis: see Note 9 to the Financial Statements on page 129. Charles Rozes Finance Director 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 41 SHAREHOLDER INFORMATION Notes: - Organic growth is based on total revenue excluding the effect of currency, acquisitions, disposals and investment income. - Total revenue comprises fees, commissions and investment income. FINANCIAL STATEMENTS (37.7) CORPORATE GOVERNANCE 160.0 Asia STRATEGIC REPORT JLT Specialty OVERVIEW 2016 Trading Margin STRATEGIC REPORT RISK MANAGEMENT REPORT CE IAN PL 2ND LIN 1ST L T ROUP INTERNA EG LA LIN UD I S I R K RD P & U C O O M GR E E E TH BUSI IN SS NE FULLY ACCOUNTABLE FOR THE IDENTIFICATION, ASSESSMENT AND MANAGEMENT OF RISK 3 As a global company, JLT faces a range of risks, any of which has the potential to impact on the achievement of our strategic business objectives, as well as providing opportunity in the right circumstances. INDEPENDENTLY ASSESSES RISK MANAGEMENT AND CONTROL EFFECTIVENESS PROVIDES POLICY ADVICE, GUIDANCE AND CHALLENGE TO THE 1ST LINE JLT’S INTERNAL CONTROL FRAMEWORK • Clear, skilled roles for the control functions in the second line of defence, providing specialist advice and strong oversight to the businesses internationally; and JLT 3 lines of defence • An enhanced focus on risk management disciplines across the business. The Group operates a “3 lines of defence” (3LOD) model as a core component of its governance arrangements, as shown above. The current 3LOD model has been in place and operating for four years across the Group, and has been subject to iterative enhancements during that time. In addition, JLT completed an internal review of its 3LOD model in the UK businesses during Q1 2016, building upon the solid governance framework already in place. The core principles of the review were to deliver: • Enhanced accountability and ownership of risk within the businesses, ensuring that the right people with the right skills are available to the businesses close to decision making processes; 42 Jardine Lloyd Thompson Group plc Annual Report 2016 We have been implementing the recommendations from the review throughout the year and are making good progress. The next phase of the review, starting in early 2017, will focus on the international businesses. JLT regularly reviews its governance arrangements through Board and Audit & Risk Committee (ARC) effectiveness reviews which are carried out on an annual basis. More detail can be found in the Audit & Risk Committee Report on pages 63 to 70. AUDIT & RISK COMMITTEES Key JLT policies include: JLT GROUP PLC BOARD JLT GROUP PLC AUDIT & RISK COMMITTEE Entity Boards Group Risk & Compliance 1st line The Business External Audit 2nd Line Control Functions 3rd Line Internal & External Audit INTERNAL CONTROLS RISK MANAGEMENT FRAMEWORK JLT’s risk management framework has been refreshed during 2016 and is in the process of being rolled out, referencing several recognised standards such as the Institute of Risk Management and ISO 31000. It is based on 7 risk categories (IT, HR, Finance, Operations etc), each of which has a Group level sponsor whose daily role is aligned to the subject matter. The Group specialists are engaged in defining the Group level risk profile, which is used in deriving the Principal Risks shown on pages 44 and 45 and in arriving at the Viability Statement on page 96. In addition to the above, the businesses maintain their own risk registers, which are produced by each Executive team and regularly reviewed by their local ARC. The ARCs consider the key risks and any mitigating action that can be taken to keep the identified risks within the risk appetite of the firm, as well as assessing new opportunities. PRINCIPAL RISKS The principal risks faced by the Group are summarised in the table on pages 44 and 45. FINANCIAL RISKS The principal financial risks are also discussed in more detail in the Finance Director’s Review on pages 39 to 40. SHAREHOLDER INFORMATION Underpinning JLT’s governance is a suite of policies, which are authored and managed by the relevant Group function, signed off by the relevant senior Group executive and accessible to employees via the Group’s Policy Portal. There is also a revolving mandatory programme of e-learning modules for employees to take throughout the year, reinforcing the policy messages. Adherence to the Group’s policies is monitored by the functions who own them and by Group Internal Audit, who refer to them during the course of their audits, which are reported to the local entity ARCs and to the Group ARC. In parallel, the Group’s Compliance team provides assurance that local regulation is adhered to and that clients' interests are at the heart of everything we do. Each business maintains an Operating Procedures Manual, which contains all key procedures for the business to conduct itself in a compliant and sustainable manner. FINANCIAL STATEMENTS Entity Audit Risk & Committees Group Internal Audit The Group has also introduced a revised whistleblowing policy and worldwide confidential whistleblowing help-line during the year. Charles Rozes Finance Director 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 CORPORATE GOVERNANCE The following diagram shows the interaction of 3LOD within the governance model. The Group ARC membership, terms of reference and key areas of focus are outlined in The Audit & Risk Committee section on pages 63 to 70. Anti-money laundering and fraud Conflicts of interest Complaints IT Security Sanctions STRATEGIC REPORT A UK Non-Executive Director forum meets regularly and allows the sharing of new initiatives and discussion of common topics of interest. JLT held its first International NED Seminar during 2016 for the Chairs of each of the ARCs across the Group, supplemented by external speakers on key subjects and a view from the Financial Conduct Authority, JLT's home regulator. Anti-bribery and corruption Gifts and entertainment Market abuse and insider dealing HR related policies Data protection OVERVIEW JLT has implemented a consistent governance model across the Group, run through local Boards and ARCs, which are operated as committees of each Board and are overseen by them. There are over 20 Entity ARCs, most chaired by a NonExecutive Director who, in most instances, is also independent of the JLT Group. The relevant management team (including the Chief Executive Officer, Chief Operating Officer and Chief Financial Officer and others as required) attend ARC meetings to present their view of the risk and compliance environments across their businesses. Group Risk & Compliance and Group Internal Audit also attend meetings and provide independent reporting to ensure that there is adequate discussion of relevant issues, including key risks and mitigating controls. 43 STRATEGIC REPORT PRINCIPAL RISKS NATURE OF RISK RISK MITIGATION JLT’s business is more tied to economic activity and growth than to (re)insurance market rates, since greater levels of corporate activity generally drive greater demand for the Group’s services. There is a risk that economic instability reduces client demand. •G lobal business operations balanced across a broad range of territories and business types. There are risks to the company’s strategic plan arising from changes in the external environment, such as markets, customer behaviour and political developments such as Brexit, as well as risks arising from acquisitions and strategic change initiatives. • Annual strategy review by the Board and the Group Executive Committee. STRATEGIC RISKS Economic Instability Strategic Risks • Well-funded balance sheet and cash generation. • Annual strategy review at Board and Group Executive Committee. • Formal three-year strategic planning process for every business revised annually, which includes consideration of material risks to the business plan. • Acquisition due diligence and risk assessment processes. • Programme governance over strategic change initiatives. OPERATIONAL RISKS Loss of Key Staff The Group’s principal asset is its people; there is a risk that the organisation may not be able to attract and retain market leading talent. • Distinctive entrepreneurial, collaborative, results- and teamorientated culture and environment. • Effective staff reward and retention strategies. • Effective staff appraisal and development programmes. • Succession planning processes. Business Interruption Loss of IT Environment Information Security The Group operates from over 100 offices in 40 territories across the world, each with a unique local environment. There is a risk of a business interruption due to a large, unexpected incident. • Dedicated Group Business Continuity Management function. • Detailed Group business continuity policy and procedures for each business unit. egular independent review and testing of business •R continuity plans. The Group is reliant on the ability to process its transactions on behalf of its clients. Risks arise from non-performance or failure of an IT outsourcing provider/IT supplier, malicious act and/or cyber-crime, and internal operational issues. • Dedicated IT Security function. Intermediaries and pension administrators process and retain confidential data in the normal course of business. Risks relate to loss of customer records or breach of confidentiality due to inadequate security and other key controls. • Dedicated information risk and data protection functions. •M onitoring of compliance with Group IT security policy and service level agreements. • Annual IT disaster recovery plan testing by each business. • Risk-based monitoring and reviews performed by Group IT Security and Group Internal Audit. • Regular reporting to business ARCs. • Data Loss Prevention (DLP) tools and processes. • Mobile device encryption; restrictions on USB devices, and access to personal email. • Technical IT security policies and standards. Data Privacy Risks arising from non-compliance with or misinterpretation of local or international data privacy regulation/legislation/laws. •G roup-wide information classification schema. Regular reviews of Highly Confidential Data and corresponding controls and protections. • Data Protection policy and training. • Data Loss Prevention (DLP) tools and processes. •M obile device encryption; restrictions on USB devices, and access to personal email. • Records management policy. • Technical IT security policies and standards. ormal General Data Protection Regulation •F implementation programme. 44 Jardine Lloyd Thompson Group plc Annual Report 2016 PRINCIPAL RISKS NATURE OF RISK RISK MITIGATION Errors & Omissions Intermediaries run a risk of incurring a loss if the operating procedures in place across the Group in relation to market security, placement and claims are not complied with or alleged negligence/breach of contract in the provision of services/advice becomes apparent. • Continuous training in errors and omissions avoidance. • Central and regional risk and compliance monitoring. OVERVIEW •S trong procedural and systems controls including workflow management. • Regular and ongoing quality assurance programmes. • Professional indemnity insurance programme. •M arket security processes, monitoring and Insurer Impairment Plan. Litigation Litigation risk can arise from a number of different sources such as: • M&A litigation (eg breach of Sale & Purchase Agreement). • Dedicated Legal and M&A functions with oversight responsibilities. • Continuous staff training in HR policies and procedures. • Formal recruitment processes based upon HR and legal advice. STRATEGIC REPORT • Breach of Employment Law. • Tortious liability arising from the recruitment of individuals where appropriate recruitment controls are not adhered to. Regulatory Breach/ Financial Crime (including internal and external fraud) Risks arise from non-compliance with or misinterpretation of local and international regulations and failure to meet regulatory standards both in the present, and retrospectively, in relation to past business activities. • Dedicated Compliance and Financial Crime functions. •R egular sanctions and third party payments screening programme. • Continuous staff training programmes. • Conduct risk requirements. • Regulatory monitoring programmes. • Quality assurance programmes. CORPORATE GOVERNANCE • Central and regional risk and compliance oversight. FINANCIAL RISKS Capital Risk and Liquidity Foreign Currency Risks arising from an inability to maintain an effective and efficient capital structure and ensure an optimal cost of capital, or meet the short-term financial demands of the business. The Group has foreign exchange exposures to: • ‘Translational’ risk arising from the need to convert currencies into GBP for reporting purposes. • ‘Transactional’ risk arising from revenues and costs being denominated in different currencies. There is a risk associated with a failure of a key counterparty resulting in a loss of own cash, fiduciary funds, investments & deposits, derivative assets and/or trade receivables. •C ompliance with regulatory minimum capital requirements and regular stress testing. • Maintenance of a conservative funding profile. •P rudent management of transactional currency exposures through a structured hedging programme. •R egular review and sensitivity analysis of currency translation impacts to financial reports. FINANCIAL STATEMENTS Counterparty Risk • Maintenance of adequate committed credit facilities. • Board-approved investment and counterparty policy to limit the concentration of funds and exposure with any one counter-party. • Defined cash and investments policy. • Active management and monitoring of counterparty limits, financial strength and credit profile of key counterparties. • Regular review by Board and Audit & Risk Committee of counterparty limits, ratings, credit default swap spread rates, utilisation levels and compliance with applicable regulation. Defined Benefit Pension Scheme •A ppropriate scheme investment strategy and diversification. • Triennial actuarial valuations and regular trustee funding updates. • Agreed deficit funding plan. SHAREHOLDER INFORMATION Risk of adverse impact on the balance sheet and income statement as a consequence of increase in the Defined Benefit Pension Scheme deficit. • Regular review of long term de-risking strategy. • Regular scheme membership data verification. • Effective independent trustee governance. • Regular review of employer covenant. Jardine Lloyd Thompson Group plc Annual Report 2016 45 STRATEGIC REPORT CORPORATE RESPONSIBILITY We see it as essential to act in the interests of all our stakeholders – in particular our clients, our people, our shareholders and our trading partners – in order to build a sustainable, long-term business; one that balances risk with opportunity and that makes a positive contribution to the communities in which we live and work. We also recognise that one of the key duties which our Directors have under the Companies Act 2006 (the Act) is to promote the success of JLT for the benefit of its shareholders, whilst having regard to the interests of the Company's broad range of other stakeholders and wider social responsibilities. In this section we review the activities of the Group over the past year in terms of how we have sought to fulfil our Environmental, Social and Governance responsibilities. MANAGEMENT OF CORPORATE RESPONSIBILITY Our approach to Corporate Responsibility (CR) has a strong focus on the interests of our clients. Our clients increasingly seek evidence that their service providers are well governed, and that we make a sustainable, positive contribution to solving the challenges that face our communities, our society and the environment. It is therefore integral to our success that JLT demonstrates high standards of CR – not only delivering the best commercial outcomes for our clients, but also taking every opportunity to do so in the most socially responsible and sustainable way. Our CR Steering Group actively pursues the achievement of higher standards in both our socially responsible behaviours, and our capacity to measure and benchmark those behaviours for our stakeholders. In 2016, we expanded the Steering Group to include senior representation for each of JLT’s main operating companies, worldwide. These designated representatives are responsible for driving CR activity at a local level and liaise closely with the Steering Group. The Group's approach to charitable giving is coordinated by the Group Charities Committee. At JLT our functional teams - including HR, Property Services, Procurement, Finance, Risk and Marketing – have a strong focus on delivering CR-related projects. Each of our businesses across the Group is also closely involved and colleagues around the world regularly volunteer for a wide range of activities. The Group's CR strategy and activities are coordinated by the CR Steering Group, which is chaired by the Deputy Group CEO and has Board, Group Executive Committee and senior management membership. JLT is proud to feature in the FTSE4Good ethical investment index. 46 Jardine Lloyd Thompson Group plc Annual Report 2016 ENVIRONMENTAL SUSTAINABILITY We recognise that climate change and the scarcity of natural resources will pose an increasingly significant OVERVIEW challenge to society over time. We believe that JLT has a social responsibility to minimise our environmental impact as far as possible. We therefore seek to take commercially sustainable measures to manage our environmental impact, including in how we manage our property portfolio. For example, our preference is always to use energy-efficient lighting technologies where we can, and to take measures to use water efficiently. EXECUTIVE SUMMARY The intensity ratio for 2016 is 1.74 tCO2e/employee. CORPORATE GOVERNANCE The scope of JLT's reporting encompasses its operational boundary and includes emissions associated with JLT's offices worldwide. JLT has reported on the mandatory scopes 1 and 2, and for the optional scope 3 has opted to include global business travel (given that air travel in particular is acknowledged as a large contributor to greenhouse gas emissions) and non-purchased electricity (ie used by JLT but purchased by the landlord) where available. As in previous years, to demonstrate JLT's emissions relative to a quantifiable measure of its business activities, JLT has calculated its carbon intensity ratio on the basis of the number of JLT employees, as this is considered to relate to Company growth and GHG emissions. JLT’S GHG EMISSIONS BY SCOPE AND INTENSITY RATIO Scope Details Sub Total Tonnes CO2e Purchased Fuels Natural gas purchased directly by JLT 207.23 Fugitive emissions Refrigerant leaks and top ups for equipment under direct responsibility of JLT 360.13 Transport Transport owned or controlled by JLT 1,507.24 Purchased Electricity Location Based Electricity purchased directly by JLT Purchased Electricity Market Based Total Tonnes CO2e 2015 Base Year Intensity Ratio 2,170.04 2,368.55 0.19 2,591.59 2,591.59 2,829.67 3,842.87 0.23 Electricity purchased directly by JLT 2,319.34 2,319.34 2,713.75 3,842.87 0.21 Air Travel Flights taken by JLT employees for business purposes 11,066.09 Rail Travel (UK Only) Rail Travel by JLT employees for business purposes 181.16 14,782.14 13,406.19 11,908.57 1.32 Non Purchased Electricity Electricity used by JLT but purchased by the landlord 3,534.89 Scope 2 Scope 3 TOTAL LOCATION BASED 19,448.33 19,448.33 18,405.90 18,119.99 1.74 TOTAL MARKET BASED 19,176.08 19,176.08 18,289.98 18,119.99 1.71 1.74 1.74 1.62 2.18 Intensity Ratio (Location Based) *What is tCO2e? It is standard practice to report GHG emissions in tonnes of CO2 equivalents (tCO2e). This is a universal unit of measurement used to indicate the global warming potential of the GHG in relation to the global warming potential of one unit of carbon dioxide. The seven main greenhouse gases that are converted into tCO2e are Carbon dioxide (CO2), Methane (CH4), Hydrofluorocarbons (HFCs), Nitrous oxide (N2O), Perfluorocarbons (PFCs), Sulphur hexafluoride (SF6) and Nitrogen trifluoride (NF3). Jardine Lloyd Thompson Group plc Annual Report 2016 47 SHAREHOLDER INFORMATION 2,074.60 FINANCIAL STATEMENTS Scope 1 Source STRATEGIC REPORT In line with Mandatory Carbon Reporting (MCR) requirements within the Companies Act 2006, this report outlines JLT's Greenhouse Gas (GHG) emissions covering the period 1 January 2016 - 31 December 2016. JLT's total GHG emissions for 2016 were 19,448 tCO2e*. The largest proportion of JLT's GHG emissions can be accounted for by air travel which comprises 57% of the total emissions, equating to 11,066 CO2e. STRATEGIC REPORT JLT’s GHG Emissions by Scope Carbon Intensity Ratio (tCO2e/employee) Scope 1 11% 2.18 1.78 Scope 2 13% Scope 3 76% 2013 2014 1.62 2015 1.74 2016 METHODOLOGY YEAR-ON-YEAR REVIEW The methodology employed to calculate the GHG emissions is in accordance with the GHG Protocol Corporate Reporting and Accounting Standard (revised edition). Data has been collated from JLT's global offices for electricity, fuels, refrigerants and transport directly purchased or controlled by JLT, in line with the mandatory scopes 1 and 2. The total emissions associated with JLT’s operations have increased. The intensity ratio of emissions per employee has increased by 0.12 tCO2e/employee. The number of employees has decreased slightly. There has been a wider data set included this year, for instance more countries able to report on non-purchased electricity, and estimates include increased activity, for example in the USA. With regard to the optional scope 3, JLT has included within its report emissions relating to air travel by its employees for business use as this recognised as a significant contributor to carbon emissions. JLT has also reported on non-purchased electricity usage for countries that have this data available and for the UK only, rail travel. The relevant UK or international emissions factors have been applied. There were some limitations in reporting due to gaps in data, and where necessary every reasonable effort has been made to fill these and estimate data as accurately as possible. For air travel, some countries were excluded as this data is not available for this reporting period. JLT will be working with its global offices to further improve data availability for the 2017 reporting period. 48 Jardine Lloyd Thompson Group plc Annual Report 2016 The wider data set has meant that the scope 3 emissions has increased and both scopes 1 and 2 have decreased. JLT's focus on reducing its environmental impact extends beyond reporting on its emissions. 2016 has seen the design stage of the implementation of an Environmental Management System which will continue to be progressed throughout 2017. RECYCLING We actively promote recycling and encourage the removal of general waste bins and the provision of sorting bins and facilities in our offices. This initiative has been particularly successful in our London headquarters and in our Mumbai operations, which between them represent more than 30% of JLT’s colleagues. OVERVIEW STRATEGIC REPORT In London, the Corporation of London’s Clean City Awards scheme has awarded our London headquarters, The St Botolph Building, a Gold rating for its “zero to landfill” approach to waste management. Where appropriate we will reduce our usage of any mode of travel with teleconferencing and we continue to invest in our teleconferencing infrastructure to reduce both the costs and the GHG impact of business travel, on a per capita measure. We recognise both a cost benefit and an environmental benefit in limiting our consumption of paper, and seek to manage our consumption of paper with the environment in mind. To that end we uphold the following principles: We now use around 80 teleconferencing suites installed in our premises, adding further locations according to need. To use recycled paper for office purposes. This is adopted within the UK and many non-UK offices. We continue to invest in online collaboration platforms, to share knowledge and collaborate more efficiently across all markets, ensuring that our expertise is available to service clients with the most efficient use of air travel. Colleagues seeking expertise and solutions for clients make new links daily across borders via our Chatter platform, for example. To set laser printer defaults to two-sided printing. Adopted in JLT Group IT policy, this requirement is reducing paper consumption and waste. SHAREHOLDER INFORMATION We also monitor air travel usage retrospectively as part of our statutory GHG reporting responsibilities. In 2016, our Group Finance Director commissioned a project to deliver a Group wide view of our airline usage, to enable active management of our air travel usage across the world. We have chosen to remediate wherever possible rather than offset. The CR Steering Group reviews this position on a regular basis. Circulate documents (eg meeting agenda and papers) in a format that avoids the need for printing. The Group Secretariat employs software to issue committee papers electronically for all major UK legal entities, saving on paper as well as reducing overheads associated with distribution. FINANCIAL STATEMENTS PAPER CONSUMPTION CORPORATE GOVERNANCE TRAVEL Jardine Lloyd Thompson Group plc Annual Report 2016 49 STRATEGIC REPORT SOCIAL RESPONSIBILITY Our colleagues across the world are active and enthusiastic contributors to community life. They take real pride in exercising their personal responsibility to make a positive contribution to the environment and to the communities in which they live and work. We believe community engagement makes a positive difference to our team spirit and ultimately to the quality of the work our teams can deliver for clients. JLT supports and encourages colleagues' initiatives – this can include time off work to take part in volunteering activities and matched-funding to support charitable fund-raising. CHARITY DIVERSITY & INCLUSION To maximise the impact we can have, we focus on 3 strategic partners aligned to our own business of sharing the social benefits of knowledge (Specialty), wellbeing (Employee Benefits) and resilience (Reinsurance). At JLT we aim to provide an inclusive working environment that encourages everyone to fulfil their potential. We believe an inclusive culture encourages diversity, which in turn leads to better business decisions and better solutions for clients, drawing on a wide range of experience. We aim to recruit the most talented and ambitious people, irrespective of differences in education, religion, nationality, race, gender, age, physical ability, social background or sexual orientation. Our current partners on these strategic themes are: Udaan Foundation (knowledge), Alzheimer's Society (wellbeing) and RedR (resilience). We manage the majority of our charitable giving business-by-business, with a central fund to provide greater support to our strategic partners. Charitable Donations as a percentage of PBT 0.55% 0.42% 0.45% Having established our Diversity Committee in 2015, we defined JLT’s Diversity agenda on the basis of three pillars - Networking, Sponsorship and Involvement. In 2016 JLT supported many initiatives, both internally and in public events in the London Market and other insurance hubs, to help to drive a more diverse and inclusive business and to play our part in solving these challenges in our industry. All Employees Senior Management 71.7% 49.2% 2014 2015 50.8% 2016 We regularly engage clients in joint fund-raising activities and see this as an important part of client relationship building. A good example is JLT’s annual golf days in aid of Sydney’s Westmead Hospital, which to date have raised more than AU$1.6million for the Children’s Cystic Fibrosis clinic. We actively manage the risk that charitable payments may be misused as inducements, with training and monitoring in place as part of our bribery and corruption controls framework. 28.3% Male Female (TOTAL: 10,454 employees) Male Female (TOTAL: 1,254 employees) Networking In 2016 in the UK, JLT became a corporate member of the City Women Network. Additionally, JLT colleagues across the UK participated in the Women In Insurance (iWin) network and JLT joined the Gender Inclusion Network for Insurance. Internationally, networking is underway in Asia & Australia, with an internal Diversity Network being established in the USA. 50 Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW STRATEGIC REPORT In June, alumni of JLT’s International Senior Management Programme Class of 2012 came together to raise funds for the Udaan Foundation with a sponsored skydive. During 2012's ISMP programme the team formed an enduring bond with the Udaan school - and their bravery in 2016 raised more than £65,000. In July, 40 boys from the Orlando West United Football Club, Johannesburg, visited JLT South Africa’s offices to collect our donation of club equipment, part of JLT SA’s ongoing support for this community initiative. On City Giving Day in September, JLT wore red for RedR, the disaster relief specialists, to celebrate the launch of our new strategic partnership with the charity. US Specialty was among the proud sponsors of the 2016 Silver Bell Award, presented at the SCI mariner’s welfare charity fundraising dinner in New York. JLT Asia's support for Jardine Matheson's charity partner, Mindset, included a vertical race in Singapore, raising funds for a new centre that now supports people with mental health issues back into an active life. CORPORATE GOVERNANCE In 2016, our Solidária team in Brazil launched a joint project with JLT Brasil's insurance market peers, Amanhã Seguro, to create inclusive opportunities for children to build their skills and potential. FINANCIAL STATEMENTS Jardine Lloyd Thompson Group plc Annual Report 2016 SHAREHOLDER INFORMATION 51 STRATEGIC REPORT Sponsorship Our sponsorship of Lloyd’s Dive In festival (Diversity and Inclusion in Insurance) continued for a second year, and we extended our support internationally with colleagues in Australia being involved in the organisation of this event alongside hosting an event in our London headquarters. We also hosted a number of events with other organisations including the Insurance Supper Club & Hiscox focused around Women in Leadership. JLT supports the Chartered Insurance Institute’s involvement in the HeForShe campaign which aims to achieve gender parity. We recognise that making diversity part of our DNA demands an inclusive environment. To that end, we are piloting a training programme on 'unconscious bias' for hiring managers, to deploy in 2017. Once complete, this training will feature in all of our leadership and development programmes. We are making the way we recruit more deliberately inclusive, and enhancing our ability to track and manage our performance on a range of relevant metrics. HEALTH & WELLBEING As a major global provider of Employee Benefits services to our clients' employees, we have a natural insight into the health and welfare responsibilities of employers, especially through the Occupational Rehabilitation services we deliver on behalf of our clients in various territories. We offer a range of standard and discretionary health benefits to our employees in most territories, alongside support for healthy lifestyles such as the UK Cycle to Work scheme. One of the five pillars of our global strategy is to create a distinctive working environment for all our colleagues, a contributor to good mental health. The ‘Wellbeing’ theme in our internal CR programme includes a range of activities with third parties, for example the Mindset charity in Hong Kong and Singapore, working with Jardine Matheson. LABOUR STANDARDS As a specialist professional services firm, our exposure to the risk of low labour standards is not significant. We are opposed to forced labour or child labour. Our Employee Handbooks specify clear standards for acceptable working practices. We apply due diligence in our procurement policy and processes to ensure that we work with appropriate sub-contractors. In addition, our Employee Benefits business frequently helps clients to improve their own capabilities in the area of employee wellbeing through helping to minimise risks, deliver healthcare and rehabilitation support services, contributing to enhanced labour standards in the markets we serve. 52 Jardine Lloyd Thompson Group plc Annual Report 2016 HUMAN RIGHTS & MODERN SLAVERY As an employer in both the developing and developed worlds and with clients who have diverse businesses in some of the most remote and poor, as well as the most affluent, corners of the world, we recognise and support the need to work together to ensure that principles of respect, fairness and integrity remain at the heart of how we run our business. We respect and uphold the human rights and principles set out in detail in: • The UN Universal Declaration of Human Rights; and • The International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work In 2016 we established a new process for evaluating risks in our Supply Chain in respect of the specific abuse of human rights that is human trafficking, in recognition of both the spirit and letter of the UK’s Modern Slavery Act. In accordance with that Act, we now publish on our website an annual statement detailing our commitments and the progress we are making towards assuring that our supply chain conforms to the principles we uphold. SOCIAL BUSINESS & PRO BONO WORK We are increasingly looking for opportunities to apply our professional expertise to support the communities in which we operate. Our Local Community Insurance Services (LCIS) team in JLT Australia, for example, delivers low cost access to insurance services for small not-for-profit organisations and clubs who might otherwise face insurmountable obstacles to hosting events or accepting volunteers. At the same time, we are sometimes able to offer our specialist expertise ‘Pro Bono’ for good causes, which we are pleased to do whenever our expert advisers can spare some capacity. To date, JLT plans to develop simple reporting of the amount of time volunteered by such colleagues, globally, in 2017. GOVERNANCE RESPONSIBILITY RISK MANAGEMENT For more detail on the specific risks we track and the governance structure we apply to maintain rigorous risk management, see pages 42 to 45. WHISTLEBLOWING BRIBERY & CORRUPTION Integrity is at the heart of what we do, and who we are as a company. Alongside our firm cultural commitment to excellence in risk management, our UK-based financial services companies are subject to regulation by the UK Financial Conduct Authority (FCA) and observe the strictest standards of business conduct and regulatory compliance. In 2016, JLT Group published its principles on tax transparency on our website – jlt.com. We believe these principles are based on good corporate practice in the area of tax management and tax transparency, balancing the interests of our stakeholders. We will continue to revise and strengthen these principles as necessary, in response to the needs and expectations of our stakeholders. The Strategic Report is signed for and on behalf of the Board. Dominic Burke Group Chief Executive 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 53 SHAREHOLDER INFORMATION We guard against bribery and corruption with rigour; the Board of JLT does not tolerate corrupt activity, and we fully investigate any concerns relating to bribery or corruption. Our various Employee Handbooks, defining the terms under which JLT offers contracts of employment in different jurisdictions, specify in detail the rules our colleagues must observe. These include rules on unauthorised payments, gifts and hospitality, anti-competitive practices, bribery, conflicts of interest, tax compliance, licensing, exchange controls, invoicing, proper record-keeping, share dealing, fair and respectful treatment of colleagues – and set out clear processes for whistleblowing (more detail on which is provided below). TAX TRANSPARENCY FINANCIAL STATEMENTS In 2016, JLT updated its global whistleblowing policy and implemented a new global third party hotline and website reporting system, to support those colleagues who might find themselves unable to report any wrongdoing or suspicions of wrongdoing through their normal line management channels. The system conforms with the differing regulatory requirements of all the countries in which we operate, and gives colleagues the option of complete confidentiality wherever this is permitted by law. See also the Audit & Risk Committee Report on pages 63 to 70. CORPORATE GOVERNANCE The Group operates an enterprise-wide Risk Framework, which is based around recognising good practice including the Institute of Risk Management, ISO 31000 and COSO, and tailored to align with JLT's role as (re)insurance broker and employee benefits solutions provider. The Framework is periodically reviewed to ensure that it remains appropriate, and in keeping with the nature and scale of the Company and the landscape within which we trade. Over and above our contractual agreements with employees and the awareness campaigns we share with all employees, we require colleagues to undergo regular training covering Risk Management, Anti-Bribery & Corruption, Third Party Risks, AntiMoney Laundering, Information Security and Financial Conduct. To supplement such national training programmes, in 2016 we launched a set of six principles-based learning modules in eight languages. These cover Anti-Bribery & Corruption, Anti-Money Laundering, Anti-Fraud, Conflicts of Interest, Sanctions and Information Security & Data Protection. STRATEGIC REPORT The Group operates a '3 lines of defence' governance model. The first line (the business) is responsible for the identification and management of all the risks inherent in its operations; the second line (Group Risk & Compliance) provides advice, guidance and challenge to the business; the third line (Group Internal Audit) independently assesses and reports on the effectiveness of governance, risk management and internal controls. OVERVIEW As a financial services Group with operations across the world, JLT’s governance capability is highly developed. We hold each other to high standards of integrity – our culture is committed to transparency and fairness to the client, and the rigorous pursuit of their best interests. This section highlights topics of particular relevance to Corporate Responsibility benchmarks. For a fuller account, refer to the Risk Management section on pages 42 to 45 and the Corporate Governance Report on pages 55 to 62. CORPORATE GOVERNANCE REPORT This section includes a review of our corporate governance processes and summaries of the work of the Board and its Committees. 55 63 71 73 92 Corporate Governance Report Audit & Risk Committee Report Nominations Committee Report Directors' Remuneration Report Directors' Report CORPORATE GOVERNANCE We recognise the importance of effective corporate governance throughout the Group and of having robust governance structures and processes Board. With effect from 28 February 2017, Mark Drummond Brady has assumed the roles of CEO of JLT Latin America and Chairman of JLT Canada, in addition to his current role as Deputy Group CEO. BOARD COMPOSITION We are committed to the principles established in the Code issued by the Financial Reporting Council (FRC). We are pleased to report that throughout 2016 the Company complied with the main and supporting principles of the Code, with the exception of B.1.2 (relating to the composition of the Board), where the Company was non-compliant for the first four months of the year. An overview of the Company’s compliance with the Code and an explanation for the area where the Company does not comply can be found in the Directors’ Report on pages 92 to 94. During 2016 there were a number of Board changes. James Twining stepped down from the Board with effect from 26 April 2016. Bruce Carnegie-Brown joined the Board as a Non-Executive Director on 1 May 2016 and succeeded Richard Harvey as Chairman of the Remuneration Committee on 1 November 2016. Bruce will unfortunately be stepping down from the Board at the end of June, following his appointment as Chairman of Lloyd's of London. Lord Leach, a Non-Executive Director for many years, sadly died on 12 June 2016. Adam Keswick joined the Board as a Jardine Mathesonappointed Non-Executive Director on 1 September 2016. Richard Harvey retired from the Board with effect from 31 December 2016 and Jonathan Dawson succeeded him as the Company’s Senior Independent Director on the same date. I should like to record the Board's thanks to Richard Harvey and James Twining for their respective contributions to the CODE COMPLIANCE I should like to thank the Directors of the Board for their support during the year. Geoffrey Howe Chairman 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 55 SHAREHOLDER INFORMATION In the following pages you will find details of how JLT approaches governance, including the operation of the Board and its Committees and an explanation of how we comply with the 2014 UK Corporate Governance Code (the Code). You will also find a summary of the key outputs from the latest review of the Board's effectiveness, outputs of which were very positive. This section also includes reports from each of the Board's Committees. in all our businesses. During the year an Operations Forum was established, with senior level representation from all the Group's businesses, to lead the introduction of consistent and improved processes and systems across the Group and share thinking on ways of working. FINANCIAL STATEMENTS On behalf of the Board, I am pleased to introduce the Corporate Governance Report for the year ended 31 December 2016. The Board continues to believe that how JLT does business is as important as what it does, and recognises the need for a strong corporate governance framework and supporting processes across the Group. Good governance, with tone set from the top, is a key factor in delivering sustainable business performance and creating value for the Group's stakeholders. Geoffrey Howe CORPORATE GOVERNANCE INTRODUCTION FROM THE CHAIRMAN “ We recognise the importance of effective corporate governance throughout the Group and of having robust governance structures and processes in all our businesses. STRATEGIC REPORT “ OVERVIEW CORPORATE GOVERNANCE REPORT CORPORATE GOVERNANCE DIRECTORS' PROFILES GEOFFREY HOWE DOMINIC BURKE MARK DRUMMOND BRADY Group Chairman Group Chief Executive Deputy Group CEO Geoffrey Howe was appointed a Non-Executive Director in January 2002 and became Joint Deputy Chairman in November 2004. Dominic Burke joined Jardine Lloyd Thompson in 2000, when the Burke Ford Group of Companies, of which he was chief executive and co-founder, became part of JLT. Mark Drummond Brady has been with JLT since 1987 and has held a number of senior posts in the Group. He was appointed Chairman in April 2006 and became Chairman of the Nominations Committee in June 2016. He was appointed Chief Executive of the UK & Ireland Insurance Broking business and the Group’s Employee Benefits businesses in 2000 and was appointed a Director and Chief Operating Officer of JLT in January 2005. Dominic was appointed Group Chief Executive in December 2005. He was appointed a nonexecutive director and deputy chairman of Newbury Racecourse plc in November 2010 and became its chairman in June 2011. Geoffrey is senior independent director of Close Brothers Group plc. He was formerly chairman of Nationwide Building Society, chairman of Railtrack Group plc, a director of Investec plc, general counsel of Robert Fleming Holdings and managing partner of Clifford Chance. He was the Group’s International Chairman of Risk & Insurance until 1 September 2014, when he relinquished that role and became the Deputy Group CEO. Mark joined the Board in March 2011 and is a member of the Group Executive Committee. With effect from 28 February 2017 Mark becomes CEO of JLT Latin America and Chairman of JLT Canada, in addition to his current role as Deputy Group CEO. CHARLES ROZES BRUCE CARNEGIE-BROWN ANNETTE COURT Group Finance Director Non-Executive Director Non-Executive Director Charles Rozes joined JLT in September 2015 as Group Finance Director. He is a member of the Group Executive Committee. He is also a Director of JLT India and a member of its Audit & Risk Committee. He joined the Group from Barclays where, since 2011, he had held the role of Global Head of Investor Relations. Bruce Carnegie-Brown was appointed a Non-Executive Director on 1 May 2016. He is Chair of the Remuneration Committee and a member of the Audit & Risk and Nominations Committees. Annette Court was appointed a Non-Executive Director in August 2012. She is a member of the Audit & Risk, Remuneration and Nominations Committees. Prior to that, Charles was chief financial officer of Barclays UK Retail and Business Banking. He has also held senior management roles at Bank of America and IBM, and as a Partner of PricewaterhouseCoopers over a 25 year period. He is first vice chairman and lead independent director of Banco Santander SA, where he has been a non-executive director since 2015. He has also been a non-executive director of Santander UK plc since 2012. Bruce has been chairman of Moneysupermarket. com Group plc since 2014, having been a non-executive director there since 2010. He was previously chairman of Aon UK Ltd from 2012 to 2015; senior independent director of Catlin Group Ltd from 2010 to 2014; and a non-executive director of Close Brothers Group plc from 2006 to 2014 (and senior independent director from 2008 to 2014). Previously Bruce was managing partner of 3i Group plc’s Quoted Private Equity business and CEO of Marsh’s UK and European businesses, prior to which he spent twenty years in a variety of roles at JP Morgan and Bank of America. 56 Jardine Lloyd Thompson Group plc Annual Report 2016 Annette has extensive insurance industry experience. Between 2007 and 2010 she was chief executive officer for Europe General Insurance for Zurich Financial Services and a member of the group executive committee. She is a former chief executive officer of RBS Insurance, the insurance division of RBS Group which owned the Direct Line and Churchill brands. In the role she was also a member of the RBS group executive management committee. Annette is a non-executive director of Admiral Group plc and Foxtons Group plc and has previously served as a member of the board of the ABI. OVERVIEW JONATHAN DAWSON ADAM KESWICK Non-Executive Director Non-Executive Director Jonathan Dawson was appointed a Non-Executive Director in August 2012. Adam Keswick was appointed Deputy Chairman on 1 September 2016. He is a member of the Remuneration and Nominations Committees. Non-Executive Director Lord Sassoon joined the Board as a Non-Executive Director in April 2013. He is a member of the Audit & Risk, Remuneration and Nominations Committees. Nicholas Walsh joined the Board as a Non-Executive Director in October 2014. He is a member of the Audit & Risk, Remuneration and Nominations Committees. He began his career at KPMG, before joining Warburg (later UBS Warburg) in 1985. From 2002 to 2006 he was in the United Kingdom Treasury as a civil servant, where he had responsibility for financial services and enterprise policy. Following this, he chaired the Financial Action Task Force; and conducted a review of the UK’s system of financial regulation. Nicholas has held a variety of underwriting, distribution and senior management roles in the insurance industry, with a career of 42 years with American International Group, Inc. (AIG). His most recent roles were vice chairman AIG Property & Casualty Inc., chairman of AIG Europe Limited and AIG Asia Pacific Insurance Pte. Ltd. Prior to this he was president and CEO of American International Underwriters. From 2010 to 2013 Lord Sassoon was the First Commercial Secretary to the Treasury and acted as the Government’s front bench treasury spokesman in the House of Lords. He is a director of Jardine Matheson Holdings Limited and other Jardine Matheson Group companies, having joined the Jardine Matheson Group in January 2013. He is also chairman of the China-Britain Business Council, a Trustee of the British Museum and is a member of the Global Advisory Board of Mitsubishi UFJ Financial Group, Inc. SHAREHOLDER INFORMATION NICHOLAS WALSH Non-Executive Director FINANCIAL STATEMENTS LORD SASSOON, KT CORPORATE GOVERNANCE Jonathan's career experience includes eight years in the UK Ministry of Defence and over 20 years in investment banking with Lazard. In recent years he has served as the senior independent non-executive director of Next plc and as a nonexecutive director of Galliford Try plc, National Australia Group Europe Ltd and Standard Life Investments (Holdings) Limited. Adam is a director of the Jardine Matheson Group companies Dairy Farm International Holdings Limited, HongKong Land Holdings Limited, Jardine Matheson Holdings Limited, Jardine Strategic Holdings Limited and Mandarin Oriental International Limited. He is chairman of Jardine Schindler Holdings Limited and of Matheson & Co., Limited based in London, having previously held a number of senior management positions in the Jardine Matheson Group in Asia since joining it in 2001. Adam is a director of Ferrari N.V., a Supervisory Board member of Rothschild & Co and a Council member of the China Entrepreneurs Forum. STRATEGIC REPORT He is a member of the Remuneration and Nominations Committees and was appointed Chairman of the Audit & Risk Committee on 5 March 2013. Jonathan took over from Richard Harvey as Senior Independent Director with effect from 31 December 2016. He is a non-executive director of National Grid plc and chairman of Penfida Limited. Nicholas is an advisor to Norton Rose Fulbright LLP. Nominations Committee Remuneration Committee Audit & Risk Committee Jardine Lloyd Thompson Group plc Annual Report 2016 57 CORPORATE GOVERNANCE GOVERNANCE FRAMEWORK AND GROUP COMMITTEES The work of the Board is supported by the Committees (Audit & Risk, Remuneration and Nominations Committees). Terms of reference for each of the Committees can be found on jlt.com and reports from each of the Committees can be found on pages 63 to 91. The Committees meet separately and regularly throughout the year. The Board has delegated the day-to-day management of the Group, development of the Group's strategic direction (for consideration and approval by the Board) and implementation of the agreed strategy to the Group Chief Executive, Dominic Burke. The Group Executive Committee operates to support the Group Chief Executive in the running of the Group. Further details of the composition of the Group Executive Committee can be found on page 27. In addition, the Group has a Disclosure Committee which oversees the Company’s compliance with the Group’s disclosure obligations. The Disclosure Committee is not a Committee of the Board, but reports to the Board or to the Group Audit & Risk Committee as appropriate. The Committee is chaired by Charles Rozes, Group Finance Director. STRUCTURE AT A GLANCE The structure below sets out the composition of the Board and its committees: Jardine Lloyd Thompson Group plc JLT Group Board Geoffrey Howe (Non-Executive Chairman) Executive Directors Dominic Burke (Group Chief Executive) Mark Drummond Brady (Deputy Group CEO) Charles Rozes (Group Finance Director) Non-Executive Directors Adam Keswick (Deputy Chairman) Bruce Carnegie-Brown Annette Court Jonathan Dawson (Senior Independent Director) Lord Sassoon Nicholas Walsh Audit & Risk Committee Remuneration Committee Nominations Committee Jonathan Dawson (Chairman) Bruce Carnegie-Brown Annette Court Lord Sassoon Nicholas Walsh Bruce Carnegie-Brown (Chairman) Annette Court Jonathan Dawson Adam Keswick Lord Sassoon Nicholas Walsh Geoffrey Howe (Chairman) Bruce Carnegie-Brown Annette Court Jonathan Dawson Adam Keswick Lord Sassoon Nicholas Walsh LEADERSHIP DIRECTORS The Board of Directors, as at the date of this Report, are profiled on pages 56 to 57. As at 10 February 2017, being the latest date prior to publication of this Report, the Board comprised the Chairman, three Executive Directors, four Independent Non-Executive Directors and two NonIndependent Non-Executive Directors. 58 Jardine Lloyd Thompson Group plc Annual Report 2016 BOARD CHANGES During 2016 there were a number of Board changes. James Twining stepped down from the Board with effect from 26 April 2016. Bruce Carnegie-Brown joined the Board as a NonExecutive Director on 1 May 2016 and succeeded Richard Harvey as Chairman of the Remuneration Committee on 1 November 2016. Lord Leach, a Non-Executive Director for many years, sadly died on 12 June 2016. Adam Keswick joined the Board as a Jardine Matheson-appointed Non-Executive Director on 1 September 2016. Richard Harvey retired from the Board with effect from 31 December 2016 and Jonathan Dawson succeeded him as the Company’s Senior Independent Director with effect from the same date. NON-EXECUTIVE DIRECTORS The Board is responsible for approving and overseeing the implementation of the Company’s strategy; reviewing the performance of management; ensuring that appropriate systems of internal controls and risk management are in place; and ensuring that the right resources are in place throughout the Group to achieve the delivery of long-term value to shareholders and the long-term success of the Company. Non-Executive Directors provide a strong independent element to the Board, and offer constructive challenge to, and support for, management. They bring independent judgement and a breadth of skills and experience to the Board and are key to the effective functioning of the Board's Committees. During the year the Board spent its time considering a wide range of matters, including: • Strategy; • The performance of key businesses and functions in the Group; • Budgets and long-term plans for the Group; • Cash-flow, financing and dividends; • Growth and development; • Risk management, internal controls and compliance; • Reports from brokers and analysts; and • People matters, including succession planning and diversity. CHAIRMAN The Group Company Secretary, Jonathan Lloyd, acts as Secretary to the Board and all of its Committees. He supports the smooth operation of each of the bodies by working with the Chairman and Chairmen of the Committees. Additionally, the Group Company Secretary advises the Directors on Board procedures and corporate governance matters and supports the Chairman in ensuring compliance with relevant legal and regulatory requirements. INDEPENDENT ADVICE A process is in place to enable any Director to take independent professional advice at the Company’s expense, relating to the performance of any aspect of their duties. This is facilitated by the Group Company Secretary. DIRECTORS’ CONFLICTS OF INTEREST Under the Companies Act 2006 all Directors have a duty to avoid conflicts of interest and disclose any interests and outside appointments. The Board has formal processes in place for the declaration and management of conflicts of interest and the Group Company Secretary maintains a Conflicts of Interest Register. On appointment, new Directors are advised of the process for dealing with conflicts of interest and Directors’ interests are reviewed on an ongoing basis. JLT’s relationship with Jardine Matheson is disclosed on page 60. Jardine Lloyd Thompson Group plc Annual Report 2016 59 SHAREHOLDER INFORMATION The Chairman works closely with the Group Chief Executive to ensure that the strategies and actions agreed by the Board are effectively implemented. He also provides support and advice to the Group Chief Executive, while respecting his executive responsibility for managing the Group. The division of responsibilities between the Chairman and the Group Chief Executive has been clearly defined and has been agreed by the Board. GROUP COMPANY SECRETARY FINANCIAL STATEMENTS The Chairman, Geoffrey Howe, is responsible for leadership of the Board and providing direction and focus, while making sure that there is a clear structure for the effective operation of the Board and its Committees. He sets the agenda for Board discussions to promote effective and constructive debate and to support a sound decision-making process. The Chairman is also responsible for ensuring that the Directors receive accurate, timely and clear information and that effective communication takes place with the Company's shareholders. The Senior Independent Director, Jonathan Dawson, acts as a sounding board for the Chairman and an intermediary for other Directors. He is also available as an additional point of contact for shareholders to discuss matters of concern which would not be appropriate through normal communication channels with the Chairman, Chief Executive Officer or Group Finance Director. No such matters of concern were raised by shareholders during the year or by 10 February 2017, being the latest practicable date prior to the date of this Report. The Senior Independent Director also leads the Chairman's annual performance evaluation. CORPORATE GOVERNANCE • Financial statements and announcements; SENIOR INDEPENDENT DIRECTOR STRATEGIC REPORT Other matters reserved for decision by the Board include material acquisitions and disposals; approval of financial results announcements; approval of the Annual Report and shareholder circulars; approval of share and other capitalisation issues; and approval of dividend recommendations. OVERVIEW THE ROLE OF THE BOARD CORPORATE GOVERNANCE DIRECTORS’ ELECTION AND RE-ELECTION In accordance with the requirements of the Code, newly appointed directors and all existing directors will be submitting themselves for election and re-election, respectively, at the 2017 Annual General Meeting. The Board is able to recommend the election or re-election, as the case may be, of each member of the Board based upon their skills, experience and contribution to the Board and its Committees. RELATIONSHIP WITH JARDINE MATHESON GROUP The Group continued to have a number of arm’s-length trading links with the Jardine Matheson group of companies during the financial year, which are set out in note 32 on page 162. At 10 February 2017 (being the latest practicable date prior to the date of this Report), Jardine Matheson Holdings Limited (Jardine Matheson Holdings) had an interest in 40.16% of the Company’s issued share capital. This interest is held through JMH investments Limited, a wholly-owned subsidiary of Jardine Matheson Holdings. The Company entered into a Relationship Agreement on 23 October 2014, as required by Listing Rule 9.2.2AR(2)(a), and in March 2016 an amended Relationship Agreement was signed. The Agreement is intended to ensure that Jardine Matheson Holdings, as the Group’s controlling shareholder, complies with certain independence provisions. It contains undertakings that transactions and arrangements with Jardine Matheson Holdings and/or any of its associates will be conducted at arm’s-length and on normal commercial terms; that neither Jardine Matheson Holdings nor its associates will take any action which could prevent the Company from complying with its Listing Rules obligations; and that neither Jardine Matheson Holdings nor its associates will propose any shareholder resolution intended to circumvent the proper application of the Listing Rules. The Board confirms that, since the date of entry into the Agreement, the Group has complied with its provisions and that, so far as the Company is aware, Jardine Matheson Holdings and its associates have also complied with the independence and procurement obligations set out in the Agreement. The updated Agreement signed last year formalised the processes the Company has in place to control the provision of information to Jardine Matheson and clarified when and how information may be requested by Jardine Matheson from JLT. BOARD EXPERIENCE AND BALANCE Following review, the Board remains satisfied that it continues to have the appropriate balance of expertise, experience, independence and knowledge to run the business effectively and to deliver long-term shareholder value. The chart below provides an overview of the experience of each of the Directors: Length of service as Board member as at 31 Dec 2016 Independent Other public board experience Name Position as at 31 Dec 2016 Geoffrey Howe Non-Executive Chairman 15 years No • Non-Executive Director 8 months Yes • Non-Executive Director 4 years, 5 months Yes Senior Independent Director 4 years, 5 months Deputy Chairman Non-Executive Director Lord Sassoon Operational experience Insurance industry experience International experience Legal/M&A experience • • • • • • • • • • Yes • • • • 4 months No • • • Non-Executive Director 3 years, 8 months No • • • • Nicholas Walsh Non-Executive Director 2 years, 3 months Yes Dominic Burke Group Chief Executive 12 years N/A Deputy Group CEO 5 years, 10 months Group Finance Director 1 year, 4 months Bruce Carnegie-Brown Annette Court Jonathan Dawson Adam Keswick Mark Drummond Brady Charles Rozes Key: Nominations Committee Remuneration Committee 60 Jardine Lloyd Thompson Group plc Annual Report 2016 • • • • • • • • • • • N/A • • • • N/A • • • Audit & Risk Committee Government Experience • • • Finance Experience • • • • BOARD PERFORMANCE REVIEW The Board held 7 scheduled meetings during the year and attendance is set out in the following table: 7 7/7 Jonathan Dawson 7 7/7 Richard Harvey 7 7/7 Nicholas Walsh 7 7/7 Lord Sassoon 7 7/7 Bruce Carnegie-Brown 4 3/41 Adam Keswick 2 2/2 Lord Leach 3 2/32 Dominic Burke 7 7/7 Mark Drummond Brady 7 7/7 Charles Rozes 7 7/7 James Twining 2 2/2 1. Bruce Carnegie-Brown was unable to attend the Board meeting held on 30 June 2016 due to a prior commitment notified before he joined the Board. 2. Lord Leach was unable to attend the Board meeting held on 26 April 2016 due to ill-health. The Directors’ attendance at Committee meetings is set out in the respective Committee reports on pages 63 to 91. During the year Board members held a strategy day which the Board used to consider key market pressures, review the impact of strategic decisions and to focus on the strategy for the following years. DIRECTORS’ INDUCTION AND TRAINING Meetings were arranged with the Executive Directors, the members of the GEC and other function heads, including the Group Head of Internal Audit; the Group Head of Risk; the Group Treasurer; the Group Human Resources Director; and the Group Company Secretary. The Board supports the Code's recommendation that diversity and gender should be considered when making Director appointments. The Board aims to ensure that it has the right balance of skills and experience, independence and knowledge to enable it to discharge its duties and responsibilities effectively. The Board's policy is to select the best candidate irrespective of background. The Company has taken, and continues to take, steps to promote diversity and inclusion, including gender diversity, both at senior management level and in the boardroom. During the year the business has made significant steps forward with its diversity programme. Further information about this is available on pages 71 to 72 in the Nominations Committee Report. SUCCESSION PLANNING Succession planning and talent development has been an important agenda item for the Board in the year, as described in greater detail in the Nominations Committee Report on page 72. Substantial progress has been made during the year in promoting talent across the Group and the Board is confident that there is a strong senior management succession pipeline. Directors are encouraged to visit different parts of the business on a regular basis in order to enhance their understanding of those businesses and the key issues they face. Jardine Lloyd Thompson Group plc Annual Report 2016 61 SHAREHOLDER INFORMATION Members of the Board are provided with regular training in order to keep them abreast of industry and legal and regulatory developments, facilitated by professional advisers where appropriate. During the year the Board was provided with a detailed briefing on the new Market Abuse Regulation and its implications both for them as individuals and for the Group as a whole. To assist the Directors in fulfilling their duties, procedures are in place to provide them with timely information. BOARD DIVERSITY FINANCIAL STATEMENTS A tailored induction programme was agreed for the new Directors who joined the Board during the year, Bruce Carnegie-Brown and Adam Keswick. The programme was facilitated by the Chairman and the Group Company Secretary. The programme is designed to provide comprehensive information about the JLT Group of companies, its insurance and reinsurance broking and its Employee Benefit business. A number of recommendations were made as to how to increase the effectiveness of the Board further, including reviewing the breadth of skills and experience on the Board in the context of its future needs; providing more qualitative data to the Board as part of regular management reporting; adopting improvements to Board processes; extending reporting to the Board on feedback from stakeholders; and building on the Board's approach to reviewing strategy. CORPORATE GOVERNANCE Annette Court Geoffrey Howe The Board’s performance is reviewed annually. Following internally-led reviews of the Board and Committees in 2014 and 2015, an externally-facilitated review was conducted in 2016. The results of the review were generally very positive, and the Board was seen as functioning well and covering the right ground. Discussions were felt to be of a high quality and there was felt to be open and constructive debate pitched at the right level, with effective challenge where appropriate. The Board is seen as being particularly effective at management of performance and risk, as well as investment appraisal, and has a clear approach to strategy. STRATEGIC REPORT Attended 7/7 OVERVIEW Eligible to attend 7 CORPORATE GOVERNANCE RISK MANAGEMENT AND INTERNAL CONTROLS RELATIONSHIP WITH SHAREHOLDERS The Board has overall responsibility for the Group's systems of internal control and for reviewing their effectiveness. The implementation and maintenance of the risk management and internal control systems are the responsibility of the Executive Directors and senior management. Our Board welcomes the opportunity to openly engage with shareholders as it recognises the importance of a continuing effective dialogue, whether with major institutional investors, private shareholders or employee shareholders. The Chief Executive Officer and Group Finance Director are closely involved with investor relations, together with the Group Head of Investor Relations. The Board is regularly updated on shareholder views. The Chairman and Non-Executive Directors are available to meet with institutional shareholders to discuss any matters relating to the Company. In accounting to shareholders, the Board is responsible for presenting a fair, balanced and understandable assessment of the Group’s position and prospects. The Board’s responsibility covers the Annual Report and Accounts and half-year results. A statement relating to this assessment is covered in the Audit & Risk Committee Report on page 70. The Board is responsible for determining the nature and extent of any significant risks the Group is willing to take in order to achieve its strategic objectives and for maintaining sound risk management and internal control systems to ensure that an appropriate culture is embedded throughout the Group. Owing to the limitation inherent in any system of internal control, this system provides robust, but not absolute, assurance against material misstatement or loss. The Group’s risk management and internal control systems comprise Group policies, procedures and practices covering a range of areas including the appropriate authorisation and approval of transactions, the application of financial reporting standards and the review of financial performance and significant judgements. The Board monitors the effectiveness of the Group’s systems of internal control carefully throughout the year and carries out an annual review covering their adequacy and effectiveness. The Board has delegated part of this responsibility to the Audit & Risk Committee. The role and work of the Audit & Risk Committee in this regard and the role of the Group’s Internal Audit function are described in the Audit & Risk Committee Report on pages 63 to 70. 62 Jardine Lloyd Thompson Group plc Annual Report 2016 Investors are consulted and informed about important business activity and decisions on an ongoing basis. We keep our investors up to date with regulatory news releases via the RNS service and through press releases. Copies of past regulatory news releases can be found on the Group’s website jlt.com. CULTURE AND ETHICS The Board recognises the importance of demonstrating its full support for ethical conduct and leadership. During the year, the Board considered the subject of culture and ethics in the context of JLT's style, tone and organisation. The Board has a strong focus on ensuring that there is a continuing open and straightforward culture of integrity and honesty across the Group. OVERVIEW AUDIT & RISK COMMITTEE REPORT I am pleased to present the Audit & Risk Committee Report for the year ended 31 December 2016. As part of my role as Chairman of the Committee I have met with the external auditors, PricewaterhouseCoopers LLP (PwC), as well as Group Internal Audit, without management being present. The Committee remains focused on ensuring that all relevant laws and regulations are complied with and that the business operates within the right control framework. Finally, there have been a couple of changes to the composition of the Committee during the year. Bruce Carnegie-Brown joined the Committee on 1 May 2016, bringing broad skills and experience, including relevant industry experience. Unfortunately Bruce will be stepping down from the Board in June 2017, following his appointment as Chairman of Lloyd's of London. Richard Harvey retired on 31 December 2016 and the Committee thanks him for his valuable and insightful contributions over his years of service to the Committee. Jonathan Dawson Chairman, Audit & Risk Committee 28 February 2017 SHAREHOLDER INFORMATION This report highlights the extensive work carried out by the Committee during 2016, including its continued focus on the risks and controls in key areas of the Group’s businesses. The Committee’s work has reflected the further expansion of the Group’s geographical footprint in areas including the United States (US) and the Middle East and Africa (MEA); external challenges affecting the Group’s key risk exposures; and internal changes in business organisation, structure and leadership. The Committee also supports the Board in its assessment of whether the Annual Report and Financial Statements are fair, balanced and understandable and provide sufficient information to allow an assessment of the Group. The Committee considers in detail the processes undertaken by management in order to meet the requirement on the Company to include a long-term viability statement in the Annual Report and Financial Statements. The Committee has also carried out a number of in-depth reviews during the year, in areas including pensions, cyber risk, Employee Benefits, Latin America, Asia, US Specialty and JLT Re. Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS The Committee plays a crucial role in providing comfort to the Board on the integrity of the Group's processes and procedures relating to internal control, risk management and financial reporting. Jonathan Dawson CORPORATE GOVERNANCE INTRODUCTION FROM THE COMMITTEE CHAIRMAN “ The Committee plays a crucial role in providing comfort to the Board on the integrity of the Group’s processes and procedures relating to internal control, risk management and financial reporting. STRATEGIC REPORT “ 63 CORPORATE GOVERNANCE COMMITTEE COMPOSITION, SKILLS AND EXPERIENCE Committee Members Jonathan Dawson (Chairman) Bruce Carnegie-Brown (joined 1 May 2016) Annette Court Richard Harvey (retired 31 December 2016) Lord Sassoon Nicholas Walsh The members of the Audit Committee who served during the year are listed in the table above. The UK Corporate Governance Code 2014 (the Code) requires the Board to establish an audit committee of at least three independent, Non-Executive Directors. The Committee currently comprises five Non-Executive Directors, of which four are independent. The Committee satisfies the requirements of the Code, with the exception of having one member, Lord Sassoon, who is not an independent Non-Executive Director. Jonathan Dawson has been Chairman of the Committee since March 2013 and has over 30 years’ experience in financial services. Lord Sassoon qualified as a Chartered Accountant and has many years of experience in investment banking and senior finance roles in government. Both Annette Court and Nicholas Walsh have many years of experience in senior roles in the insurance industry. Bruce Carnegie-Brown has had a long career in financial services and insurance. Full biographies of each of the members of the Committee are set out on pages 56 to 57. The Board considers that the members of the Committee, both individually and collectively, possess the necessary range of skills and experience to enable it to properly discharge its responsibilities. Details of the Committee members’ relevant experience can be found on page 60. In addition to the Committee members, a number of other people attend meetings by invitation. The list of the additional participants is set out in the following table: Meeting Participants Group Company Secretary Group Chairman Group Chief Executive Deputy Group CEO Group Finance Director Group Head of Internal Audit Group Head of Risk Group Head of Enterprise Risk Management Group General Counsel Chief Executive Officer, Employee Benefits External Auditors 64 Jardine Lloyd Thompson Group plc Annual Report 2016 COMMITTEE ATTENDANCE The Committee held six scheduled meetings during the year, as in previous years. The Committee’s terms of reference, which can be accessed on the Company’s website, provide for additional ad hoc meetings to be held as and when necessary. The table below shows the Committee members during the year and their attendance at meetings: Committee members Jonathan Dawson Eligible to attend 6 Attended 6/6 Bruce Carnegie-Brown 3 3/3 Annette Court 6 6/6 Richard Harvey 6 6/6 Lord Sassoon 6 6/6 Nicholas Walsh 6 6/6 Meetings were also held with Group Internal Audit and the external auditors without management being present. SUBSIDIARY ARCS JLT operates Entity ARCs as part of its global governance structure across the Group’s business units. The role of each ARC is to assist the relevant business in managing its governance and controls effectively. Entity ARCs focus on the oversight of significant risk, audit and internal control matters affecting their business, together with their regulatory responsibilities. Each Entity ARC is chaired by a Non-Executive Director. There is formal reporting to the Group ARC as well as a regular forum for Group and Entity ARC chairs to meet during the year and discuss topical issues and matters of common interest. During 2016 a seminar was held for NEDs of regulated subsidiaries both in the UK and internationally, which was also attended by members of the Group ARC. The seminar included a presentation by an external speaker on cyber risk and its implications for the Group. There was also a presentation by the Group’s home regulator, the Financial Conduct Authority (FCA), which emphasised the positive progress the Group had made in developing its compliance and governance approach in the past few years. The Group Chairman provided an update on group strategy and there were updates on the work of Group Internal Audit and Group Risk & Compliance. There was also discussion of regional risks and common areas of interest across the Group, including emerging risks. COMMITTEE ROLE AND RESPONSIBILITIES • the effectiveness of the Group’s Internal Audit function; • the external auditors’ independence and objectivity, together with the policy on the engagement of the external auditors to supply non-audit services, taking into account relevant guidance regarding the provision of non-audit services by the external auditors; and OVERVIEW • the effectiveness of the external audit process, taking into consideration relevant professional and regulatory requirements; The role of the Committee is to provide oversight and advice to the Board on matters of financial reporting, financial controls and risk management, together with the assessment and reporting of key risks, whilst maintaining an appropriate relationship with the Company’s external auditor. The business of the Committee is closely linked to the Group’s internal calendar of events and financial audit programme. The Committee works independently of management and liaises with other Group committees. Cross-membership between each of the Committees ensures that members have a better understanding of the work of each Committee and that communication is more efficient. • thematic and business risk reviews. STRATEGIC REPORT The responsibilities of the Committee, as detailed in the Terms of Reference, include the monitoring and review in the ordinary course of business of: • the integrity of the financial statements of the Group, any formal announcements relating to the Group’s financial performance and significant financial reporting judgements contained therein; CORPORATE GOVERNANCE • the Group’s risk management framework, risk appetite and risk strategy to ensure that these are appropriate to the activities of the Group; • the effectiveness of the Group’s system of internal controls, including financial, operational and compliance controls and risk management; COMMITTEE ACTIVITIES January February April July October November Financials Review of Draft Preliminary Statement 2015 • Review of Draft Annual Report & Accounts 2015 Draft of Audit & Risk Committee Report • • • • FINANCIAL STATEMENTS The table below summarises the main activities carried out by the Committee during 2016. More detail on its activities is included below: External Audit • • Audit Fees • SHAREHOLDER INFORMATION PwC Report Consideration of the Audit Plan • • • Auditor Independence • Other Issues Internal Audit Report • Annual Review of Systems of Internal Control Risk Management and Compliance • • • Review of Business Units Committee Evaluation • • • • • • • • • • • Jardine Lloyd Thompson Group plc Annual Report 2016 65 CORPORATE GOVERNANCE In order to satisfy its responsibilities, the Committee in the ordinary course of business reviewed a wide range of matters, including: Key business areas and topics reviewed included: • the drafting of the interim report, preliminary announcement and relevant sections of the Annual Report and Financial Statements before their submission to the Board; • reports from the Group Finance Director, including updates on currency exposures, the treatment of exceptional items, market counterparty security and the Group insurance programme; • reports from the Group Head of Internal Audit on areas where control weaknesses had been identified, together with the mitigation/remediation plans of management, the activities within the function and resourcing matters; JLT pension scheme Asia UK Employee Benefits US Specialty Latin America JLT Re The Committee also considered the following thematic topics during the year: • a review of the increasing challenges associated with IT security and in particular cyber risk; • a review of the global sanctions regimes and their application across the Group; • the introduction of a consistent limitation of liability programme across the Group, commensurate with the type and nature of services that each business offers; • reports from the Group Head of Internal Audit in respect of the overall control environment; • a review of the Group’s approach to its three lines of defence governance framework; • reports from the Group Head of Risk, including updates on dealings with the regulators in the UK and in other jurisdictions; • a review of financial accounting developments; • reports from the Company’s external auditors, including any matters relating to reports on the management of professional indemnity risk exposure and the extent of any litigation provisions held; • a review of Group’s tax strategy, considered in the context of the Company’s disclosure approach; and • the effectiveness of the Committee. In addition to its regular agenda of matters, the Committee also considered key and emerging risks in a number of business areas or Group support functions, which were supported by ‘Risk Review’ presentations delivered by senior management and, in some cases, the Entity ARC chair of the relevant business area. • ongoing review of the key risks and themes of Brexit; • the development and implications of the new Senior Managers Regime; • a range of matters in relation to the regulatory environment, including the forthcoming General Data Protection Regulation, MiFID II, FCA thematic reviews, FATCA etc; • a risk scenario analysis which underpins the viability statement for the report and accounts; • a semi-annual review of compliance monitoring reviews; • Members of the Committee also visited a number of the Group’s operations around the world during the year, where they met with senior management and in several cases attended local ARC and board meetings. SIGNIFICANT FINANCIAL STATEMENT ISSUES CONSIDERED BY THE COMMITTEE The Committee considered the following significant issues in the year, taking account of the views of the Company’s external auditors. The issues and how they were addressed by the Committee are detailed below: Issue How the issue was addressed by the Committee Earnings per Share (EPS) The Committee reviewed management’s report proposing a revision to the calculation of EPS, which was reviewed following changes made in 2014 and 2015 to the terms of certain staff awards. Management described the accounting challenges faced by the complex nature of the awards and the impact of changing the terms of the schemes. PwC confirmed that they had reviewed the report in line with IFRS and tested the revised calculation. The Committee agreed the treatment and that the prior year comparatives in the Group accounts should be restated to aid comparison. Employee Share Trust The Committee reviewed management’s report on the accounting for the Employee Share Trust. As part of the transition to new UK GAAP for 2015, management reviewed the accounting for the Trust in the subsidiaries, and as a result of this concluded that the ultimate entity responsible for the Trust is JLT Group plc. As a result the retained earnings of the parent company, JLT Group plc, will be restated to treat the shares held by the trust as treasury shares. PwC confirmed that they had reviewed management’s assessment and the conclusions reached. The Committee agreed the accounting treatment and that the standalone accounts of JLT Group plc should be restated to reflect this change in accounting treatment. 66 Jardine Lloyd Thompson Group plc Annual Report 2016 How the issue was addressed by the Committee Pension Liability Valuation The Committee discussed the maintenance of complete and accurate pension scheme data on which the pension liability assumptions are based and noted that no exceptions had been found from testing. The Committee considered the appropriateness of the methodology used by management including the key assumptions used to value the pension liabilities. The key assumptions include the appropriateness of the discount rate used for the UK scheme by reference to the iBoxx AA 15+ corporate bond index; the adjustment made by management to match the duration of the liabilities and compared this to assumptions adopted by other schemes with a similar duration; the rates used by management for each of these elements to the Bank of England inflation curve; and the appropriateness of the base tables selected for use by management by reference to the mortality experience analysis, completed by the UK Pension Scheme Trustees as part of the 2014 funding valuation. The Committee concluded that the key assumptions made were reasonable and that the overall pension deficit is appropriately calculated. Intangibles Impairment Assessment The Committee reviewed management’s process for testing goodwill and other intangible assets for potential impairment. This included the results of management’s impairment assessment, including an assessment of the appropriateness of the methodology used to perform this and the substantive testing done by PwC of all inputs into the valuation such as agreeing to approved budgets and checking historical performance against the budget. The Committee considered the appropriateness of the key assumptions within management’s valuation, in particular the terminal growth rates in the forecasts by comparing them to economic and industry forecasts; and the weighted average cost of capital (WACC) by assessing the cost of capital for the Company and comparable organisations and the Committee concluded that they are appropriate. Litigation Provisions The Committee members received and reviewed errors and omissions and other litigation reports addressing key disputes, and discussed with management the key judgements made, including relevant legal advice that may have been received. The Committee members also discussed litigation provisions with PwC, and received reports from GIA and Group Risk and Compliance on quality controls designed to minimise the incidence of errors and omissions. As a result, it was determined that the overall provision is appropriate, but it was recognised that due to the inherent uncertainties of litigation the final results could differ. AUDIT COMMITTEE EFFECTIVENESS REVIEW The Committee is accountable to the Board in relation to the effectiveness of the Group Internal Audit function (GIA). There were no changes to the terms of reference for the function, or the holder of the Group Head of Internal Audit position, during the period. • the independence of the GIA function; • the annual GIA plan, and other audit activities undertaken by the function; • reports from the Group Head of Internal Audit on the results of audit work performed, and the effectiveness of the Group’s systems of internal control; • co-ordination between the internal and external auditors, other control functions within the Group, and with external regulators; SHAREHOLDER INFORMATION GROUP INTERNAL AUDIT During 2016, the Committee reviewed, evaluated and monitored: • management’s responsiveness to the findings and recommendations of GIA, and the monitoring of follow up actions relating to these; • the adequacy of the resources of the GIA function, including plans for managing that resource to meet the demands of the business; and • the overall effectiveness of the Group Head of Internal Audit and the GIA function in promoting and influencing improvements in the Group’s internal control environment. Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS An internal review of the Committee’s effectiveness was carried out in respect of 2016. Each member and regular attendees of the Committee was asked to complete a questionnaire and the feedback was discussed by the Committee. The results of the review were generally very positive, with the Committee seen as well-chaired and covering the right ground. Discussions are of a high quality and there is open and constructive debate, with effective challenge where appropriate. Some opportunities were identified to make Committee papers more concise and focused. There was seen to be more work to do on providing professional training to the Committee. CORPORATE GOVERNANCE The Committee Chairman provides regular updates to the Board on the key issues discussed at the Committee’s meetings. The Committee believes that GIA is effective. An external review took place in 2016, in accordance with Chartered Institute of Internal Auditors' standards and the Committee’s terms of reference. This confirmed the function’s effectiveness, and its positive contribution to improving the Group’s control environment. STRATEGIC REPORT REPORTING TO THE BOARD OVERVIEW Issue 67 CORPORATE GOVERNANCE EXTERNAL AUDITORS The Committee is accountable to the Board in relation to the appointment of the external auditors, PwC, and for overseeing the relationship with them. During the year, the Committee: • agreed PwC’s remuneration for both audit and non-audit services, including satisfying itself that the level of audit fee was appropriate to enable an adequate audit to be carried out; • approved the external audit plan and ensured that it was consistent with the scope of the audit engagement; • approved the terms of engagement, including the engagement letter issued at the start of each audit, and the scope of the audit; • assessed PwC’s independence, including in relation to non-audit services provided; • reviewed the findings of GIA, including discussion of any major issues arising, and any accounting and a udit judgements; and • held meetings with PwC without management present. The Chair of the Committee also met privately with PwC at other times. PwC also report regularly on the actions that they have taken to comply with professional and regulatory requirements and current best practice in order to maintain their independence. EFFECTIVENESS OF EXTERNAL AUDITOR During the year, PwC presented to the Committee its approach to maintaining a quality audit and a questionnaire was circulated to those involved in the audit seeking their views on planning, resources and quality of reporting. The Committee considered the feedback from the review, which was generally very positive, and agreed those areas where improvements might be made. NON-AUDIT FEES To safeguard auditor objectivity and independence, the Committee oversees the process for the approval of non-audit services provided by PwC. Prior to approval, consideration is given to whether it is in the interests of the Company that the services are purchased from PwC, rather than another supplier. Where PwC were chosen to provide non-audit services during the year, this was as a result of their detailed knowledge of the structure of our business combined with an understanding of JLT’s industry, which together made them the best supplier to carry out the relevant work cost effectively. 68 Jardine Lloyd Thompson Group plc Annual Report 2016 The Group has a policy relating to non-audit fees which requires all non-audit-related work to be pre-advised to the Group Finance function. Work with a fee value of £10,000 or less is required to be approved by the regional Finance Director. Work with a fee exceeding £10,000 is also required to be approved by the Group Finance function. The following table illustrates the level of audit and non-audit fees paid to PwC in 2016 compared to 2015: Audit Non-audit Total Total spend on non-audit services as % of the total fees paid to PwC 2016 £’000 2,649 2015 £’000 2,653 755 742 3,404 3,395 22% 22% AUDITOR INDEPENDENCE The Committee remained satisfied with PwC’s independence, and their responsiveness to management, in respect of work undertaken in 2016. PwC have confirmed their independence. Based on the Committee’s recommendation, the Board are proposing that PwC are reappointed to office at this year’s AGM. This year’s internal review of PwC’s effectiveness and performance concluded that they continue to operate to a high standard. EXTERNAL AUDITOR ROTATION PwC have been the Group’s external auditors since 1991. The Committee has been kept up to date with the development of new EU-wide regulations concerning audit tenure and the longevity of audit firm relationships with the companies they audit. Under current EU transitional arrangements, it is anticipated that the last financial year that PwC would audit the Group’s accounts would be that ending 31 December 2019. The current audit partner took up his role in 2015. Continuity and consistency of audit quality are important, but the Committee is mindful of the fact that PwC have been in place for 25 years without re-tender and it remains the Company’s intention to initiate an audit re-tendering process in 2018. The Company believes that this timing is appropriate as it aligns with the rotation cycle for the current engagement partner. There are no contractual obligations that would restrict the selection of a different auditor. RISK REVIEW PROCESS CYBER RISK Cyber risk and related subjects have been the subject of regular discussion at the Group ARC for several years. Rather than running a one off programme, JLT adopts the stance that this area requires a constant focus across people, processes and systems in order to stay current and to mitigate this threat. The Committee recognises that a strong and transparent corporate culture is a valuable asset and can protect and generate value. Companies need to have a strong purpose, culture and ethical values in order to succeed and be sustainable and to build trust among their stakeholders. Corporate culture is led by the Board and is not about rules but about actions. A key objective for both the Board and senior management is to communicate the behaviours they want to see in the business and to find constructive ways to encourage and build those behaviours. The compliance framework of each of our businesses will continue to evolve in response both to their growth and local legal and regulatory changes. ANTI-BRIBERY PROGRAMME JLT enforces a rigorous anti-bribery and corruption programme across all jurisdictions in which it operates. The programme is underpinned by Group policy, which is not allowed to be tailored locally and is accompanied by mandatory on-line training, together with face-to-face training for appropriate colleague populations. Any payments to a third party, other than a client, in an insurance transaction are subject to a strict centrally controlled approval process. This process is regularly reviewed by GIA, both centrally and in our regional businesses as part of the standard audit template. The third party framework has been externally reviewed. Jardine Lloyd Thompson Group plc Annual Report 2016 69 SHAREHOLDER INFORMATION The Audit & Risk Committee also has an important role to play in supporting the right culture across the Group, by overseeing the provision of high quality, insightful reporting both internally and externally to the Group’s stakeholders, which demonstrates that the Group has in place the right structures and processes to support the right behaviours by employees. The Committee needs to recognise and address any instances where there is misalignment between behaviour, purposes and values. Where local laws or regulations impose standards or practices which differ from those of the wider JLT Group (for example in relation to licensing requirements or the applicable sanctions regime), adjustments are made to policies and practices as appropriate. FINANCIAL STATEMENTS A healthy corporate culture starts with clear alignment of business purpose, values, strategy and incentives, where people at all levels of an organisation understand the values of the organisation and act in accordance with those values. Our businesses around the Group are at differing levels of maturity, but they have all implemented a suitable governance and control environment, which in many cases either mirror, or are based upon, JLT Group standards and structures. Businesses also adopt appropriate quality assurance process and all significant businesses operate an independently chaired ARC based on a common Group format. Businesses are subject to regular internal audits based on a common Group-wide template and control model. CORPORATE GOVERNANCE CULTURE COMPLIANCE FRAMEWORK STRATEGIC REPORT The risk of any firm being compromised by some form of cyber event is ever present. JLT takes cyber risk very seriously and seeks to address any threats from both internal or external sources, whether intentional and malevolent or by simple human error. JLT also recognises the interrelationship between addressing cyber risk and dealing with other subjects such as the forthcoming General Data Protection Regulation, as well as the fact that creating a strong environment to manage one will assist addressing the other. The Committee has increased its focus on this area in the past year and has discussed a number of matters relevant to the fostering of an appropriate corporate culture within JLT, including the launch of a new whistleblowing process; the rollout of the Group’s 3 Lines of Defence model; the development of a robust enterprise-wide approach to risk management; the improving maturity of the control environment in the Group’s businesses; the positive results of the external quality assessment of GIA; and the year end review of internal controls. OVERVIEW A description of the processes followed by the Group to identify and manage risk is included in the Risk Management Report on pages 42 to 45. The Committee’s work in this regard is supported by the key control functions - including Group Risk & Compliance, Group Internal Audit and Group Corporate Secretariat – as well as by the Group’s external auditors. CORPORATE GOVERNANCE AUDIT QUALITY REVIEW REPORT During 2016 the Committee Chairman met with the FRC in the context of their Audit Quality Review (AQR) reporting process in respect of the 2015 audit process. The AQR report concluded that the overall quality of the audit work was good and the work on calculating pension liabilities was of a particularly high standard. DIRECTORS’ FAIR, BALANCED AND UNDERSTANDABLE STATEMENT At the request of the Board, the Committee carried out a detailed review of the robust processes which were followed in preparing the Annual Report and Financial Statements, and reported the results of that review to the Board. The review also supported the Directors in satisfying themselves that they could make the statement on page 95 of the Annual Report and Financial Statements that the Annual Report and Financial Statements, taken as a whole, are fair, balanced and understandable and provide the information necessary for shareholders to assess the Group’s performance, business model and strategy. Jonathan Dawson Chairman, Audit & Risk Committee 28 February 2017 70 Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW NOMINATIONS COMMITTEE REPORT I am pleased to present the Nominations Committee report for the year ended 31 December 2016. It has been an active year for the Committee, with a particular focus on succession planning for both the Board and senior management. There were also several senior management changes in the year. Mike Rice, CEO of our US Specialty business, and William Nabarro, Special Adviser to the Group Chief Executive, both joined the Group Executive Committee on 1 May 2016. Lucy Clarke, Deputy CEO of JLT Specialty, joined the Group Executive Committee with effect from 26 September 2016. With effect from 28 February 2017, the following senior management changes are being made: Mike Methley is being appointed as Group Chief Operating Officer. Mark Drummond Brady becomes CEO of JLT Latin America and Chairman of JLT Canada, in addition to his current role as Deputy Group CEO. Mike Reynolds, Global CEO of JLT Re, assumes responsibility for JLT Insurance Management. Bala Viswanathan, CEO of JLT UK & Ireland Employee Benefits, also becomes International Chairman of Employee Benefits. Another key area of focus for the Group has continued to be diversity. We have defined JLT’s diversity agenda on the basis of three pillars - Networking, Sponsorship and Involvement. In 2016 JLT supported many initiatives, both internally and in public events in the London Market and other insurance hubs, to help to drive a more diverse and inclusive business and to play our part in solving these challenges in our industry. More details are available in the Corporate Responsibility Report on pages 46 to 53. The Committee continues to focus on succession planning and executive development. I will be available at the AGM to answer any questions on the work of the Committee during the year. SHAREHOLDER INFORMATION Bruce Carnegie-Brown and Adam Keswick joined the Board and the Committee on 1 May 2016 and 1 September 2016 respectively. Richard Harvey retired from the Board and the Committee on 31 December 2016. As I mentioned in my Chairman's Statement, James Twining, Group Commercial Director, stepped down from the Board in April 2016. Bruce will unfortunately be stepping down from the Board at the end of June, following his appointment as Chairman of Lloyd's of London. FINANCIAL STATEMENTS During the year there were a number of changes to the Committee. We were saddened by the death of Lord Leach, the previous Chairman of the Nominations Committee, in June 2016 after a short illness. Lord Leach was a greatly valued member of our Board and also provided strong leadership to the Nominations Committee for over 19 years. I replaced Lord Leach as Chairman of the Committee following his death. Geoffrey Howe CORPORATE GOVERNANCE INTRODUCTION FROM THE COMMITTEE CHAIRMAN “ During the year there have been a number of significant senior management changes. STRATEGIC REPORT “ Geoffrey Howe Chairman, Nominations Committee 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 71 CORPORATE GOVERNANCE COMMITTEE MEMBERSHIP AND ATTENDANCE SUCCESSION PLANNING The Committee comprises the following members: One of the key roles of the Committee is to discuss succession planning for the Board and other senior management positions. It is important that a pipeline of talent is recognised and nurtured within the business and the skills and experience of senior management are developed. Ultimate responsibility for making senior management appointments rests with the Group Chief Executive. Committee Members Geoffrey Howe (Chairman) Jonathan Dawson Bruce Carnegie-Brown Adam Keswick Annette Court Lord Sassoon Nicholas Walsh The Group Company Secretary acts as Secretary to the Committee and, where appropriate, others attend meetings by invitation, as listed below. Meeting Participants Group Chief Executive Group Human Resources Director The table below shows the Committee members’ attendance during 2016: Committee members Geoffrey Howe (Chairman) Eligible to attend 2 Attended 2/2 Bruce Carnegie-Brown 1 1/1 Annette Court 2 2/2 Jonathan Dawson 2 2/2 Richard Harvey 2 2/2 Adam Keswick 1 1/1 Lord Leach 1 1/1 Lord Sassoon 2 2/2 Nicholas Walsh 2 2/2 The Committee is confident that there are in place succession plans for Directors and senior management which are appropriate to enable the implementation of our corporate strategy and our future growth plans. The Committee works to ensure that its succession planning looks ahead over multiple years, addresses any identified skill shortages and pays particular attention to the Chairman and Group Chief Executive. During the year the Committee discussed future succession plans for the role of Group Chief Executive. The services of Korn Ferry were engaged in order to carry out an evaluation of several potential internal candidates for the role, in order to identify development opportunities for those individuals. During 2016 the Board appointed two new Non-Executive Directors. An external search consultancy, The Zygos Partnership, was used for the appointment of Bruce Carnegie-Brown. The Zygos Partnership has no other connections with the Company. Adam Keswick was a nominee of Jardine Matheson and as a result an external search consultancy was not used. DIVERSITY AND INCLUSION COMMITTEE RESPONSIBILITIES The Committee ensures that there is a formal, rigorous and transparent process for new Board appointments in place. It is the Committee’s responsibility to lead this process before delivering a final recommendation on new appointments to the Board. Such appointments are made on merit and against objective criteria. The Committee evaluates the balance of skills, knowledge and experience on the Board and, in light of that evaluation, prepares a description of the role and capabilities required for each particular appointment. The Terms of Reference of the Committee are available on the JLT website jlt.com. The Committee aims to maintain an appropriate balance of skills, experience, expertise and background on the Board. In preparing to recommend new appointments, the Committee takes into account the benefits of maintaining diversity whilst considering candidates on merit against objective criteria. The Board fully endorses the recommendations made by Lord Davies of Abersoch in his report issued in 2011 on “Women on Boards” and supports the Code’s recommendation that diversity and gender should be considered when making Board appointments. JLT recognises the benefits of having a diverse Board and is committed to achieving a Board which includes and makes the best use of differences in culture, gender, skills, background, regional, financial and industry experience and other qualities. For and on behalf of the Board. COMMITTEE ACTIVITIES The Committee met formally on 2 occasions during 2016, as well as corresponding and meeting informally on a number of occasions to discuss key events during the year. Key activities during the year Succession planning Executive development Diversity During the year the Committee focused on succession planning and the development of Directors and high performing members of senior management, as well as on the promotion of diversity and inclusion across the organisation. 72 Jardine Lloyd Thompson Group plc Annual Report 2016 Geoffrey Howe Chairman, Nominations Committee 28 February 2017 Aligning the interests of the business and the Executive Directors with the interests of shareholders. Following a review, the Committee concluded that the executive remuneration framework set out in our current Remuneration Policy (the Policy) KEY PRINCIPLES Our Policy is based on the following key principles: • Simple, consistent and transparent • Supports the cultural and behavioural priorities of the Group • Achieves a balance between pay and performance, such that: -- fixed pay remains at an appropriate level when considered against the highly competitive global market place, ensuring we are able to attract and retain high calibre staff; and -- variable pay and incentives provide a strong and demonstrable link between the performance of the Company and the performance of its Executive Directors and senior management team members. The Committee believes this philosophy provides a direct incentive for our employees to create long-term sustainable value for our shareholders together with upholding the strong cultural identity and expected standards of behaviour. Share awards continue to be an essential tool in aligning the interests of employees with those of shareholders. In setting remuneration levels, the Committee is mindful that our business operates in a highly competitive global market. The Committee takes into account appropriate remuneration data relevant to UK public companies of a similar size and complexity but also recognises that there are no directly comparable UK companies and that its principal competitors are often businesses which are part of much larger groups, primarily based in the US. Jardine Lloyd Thompson Group plc Annual Report 2016 73 SHAREHOLDER INFORMATION The focus on executive pay has continued from many perspectives during 2016. The Committee has been mindful to consider the approach taken at JLT against the wider market to ensure that the Remuneration Policy and practices continue to drive behaviours that are in the long term interests of both the Company and its shareholders. Equally, they are within the spirit of recent published guidance. As with my predecessor, I remain committed to an open and ongoing dialogue with our investors on the matter of executive pay. remains appropriate for rewarding Executive Directors in line with business performance, as it has been successful in aligning the interests of the business and the Executive Directors with the interests of shareholders. We are therefore proposing no material changes to our Policy. We are, however, proposing three amendments which are discussed further in this report (an increase in the shareholding guidelines, a reduction in maximum bonus for some Executive Directors and an increase in target bonus for some Executive Directors). I consulted with major shareholders on the proposed Policy and the full Policy is included in this report on pages 76 to 82 and will be subject to approval by our shareholders at the 2017 AGM. FINANCIAL STATEMENTS I succeeded Richard Harvey as Chairman of the Remuneration Committee with effect from 1 November 2016, having joined the JLT Group plc Board and the Remuneration Committee on 1 May 2016. I would like to thank Richard Harvey for his support during 2016. “ I am pleased to introduce our Directors’ Remuneration Report for the year ended 31 December 2016. Bruce Carnegie-Brown CORPORATE GOVERNANCE INTRODUCTION FROM THE COMMITTEE CHAIRMAN STRATEGIC REPORT “ OVERVIEW DIRECTORS’ REMUNERATION REPORT CORPORATE GOVERNANCE OUR REMUNERATION FRAMEWORK Based on these principles, the key elements of our remuneration framework for 2017 are provided below: Salary Market competitive Pensions Pension contributions are aligned with employees through the business and are at a relatively low level compared to the market, to reflect our focus on performance-related reward Bonus Linked to challenging profit and individual performance targets Target 125% of salary (150% for CEO). Maximum 150% of salary (200% for CEO) Enables us to be competitive in the market, particularly in the insurance industry, to retain and incentivise key executives to deliver performance for shareholders Deferral mechanism ensures alignment with long-term shareholder returns LTIP Shares vest after three years based on the delivery of stretching EPS growth targets For 2017 awards, the target will be 4% - 12% per annum (12% - 36% over 3 years) Maximum award of 200% of salary (300% for the CEO) Shareholding guideline Objective to build a long-term shareholding of at least 200% of salary (300% of salary for the CEO) through retaining ownership of vested shares MAJOR ACTIVITIES AND DECISIONS IN 2016 Incentive out-turns in respect of 2016 The Committee agreed at the time of setting the 2016 annual bonus targets for the Executive Directors, that the underlying Profit Before Tax (PBT) target would include the budgeted investment in the US Specialty business. In the second half of 2016, the Board approved a further investment in this business and the Committee agreed that it would be fair and reasonable to exclude this additional investment (£2.8 million), that was not part of the business plan at the time the annual bonus targets were set. 75% of the Executive Directors’ 2016 bonus was based on Group underlying PBT targets. The underlying PBT delivered in the year of £175.4 million (excluding the additional US investment cost of £2.8 million) was in excess of the Target of £175.2 million and the Committee therefore exercised its discretion to limit the award to the Target level. The remaining 25% was based on the achievement of stretching personal objectives. The bonus awards, which were made in respect of 2016 (Group Chief Executive 148% of salary, Deputy Group CEO and Group Finance Director both at 99% of salary) paid out at just below the Target level and reflect the level of Group performance and achievement against stretching personal objectives. The vesting of LTIP awards made in 2014 was based on Earnings Per Share (EPS) performance (excluding the US investment) for the three years to 31 December 2016. Based on a basic underlying EPS of 52.6p, which has been adjusted by 12.6p to provide for the US investment impact, growth over the period was 18.33% and therefore the 2014 LTIP will vest at 21.47% of the Maximum on 7 April 2017. 74 Jardine Lloyd Thompson Group plc Annual Report 2016 Plans for 2017 Salary: Executive Directors did not receive a base salary increase in 2016. The Committee have agreed to award a base salary increase in 2017 of 3.5% to the Group Chief Executive, representing an average salary increase of 1.75% over 2 years. The Deputy Group CEO and Group Finance Director are each being awarded a salary increase of 7% with no further salary review until 2019. This represents an average salary increase over a three year period of 2.33% for both the Deputy Group CEO and Group Finance Director. These average increases are broadly in line with the wider employee population. Annual Bonus: The annual bonus will be adjusted from 75% based on Group results (measured on basic underlying PBT) and 25% based on the achievement of personal objectives, to 80% of the bonus out-turn to be based on Group results (measured on basic underlying PBT) and 20% to be based on the achievement of personal objectives. The Target bonus award for the Deputy Group CEO and Group Finance Director will increase to 125% (from 100%) of salary, whilst the Maximum bonus award has been reduced under the new Policy to 150% (from 200%) of salary. The Target and Maximum bonus awards for the Group Chief Executive will remain the same (150% and 200% of salary respectively). LTIP Award: EPS has been used as the measure of performance for the LTIP for a number of years and continues to be an important and appropriate measure of the long-term success of JLT and is aligned to shareholder returns. The Committee proposes no change to the EPS targets for the 2017 LTIP award, which remain appropriately challenging in the current trading environment. Shareholding Guidelines To further align Executive Directors with shareholders, the Committee has increased the shareholding requirements for Executive Directors from 200% to 300% of salary for the Group Chief Executive and from 100% to 200% of salary for all other Executive Directors. • James Twining resigned as a Company Director on 26 April 2016 and left the Company on 31 December 2016. The termination arrangements as determined by the Committee included no payment for loss of office and no entitlement to a 2016 annual bonus. He will continue to be eligible for his 2014 and 2015 LTIP awards which will vest on the normal vesting dates, subject to performance conditions and reduced pro rata for time. His 2016 LTIP award lapsed in full. • Richard Harvey resigned as Chairman of the Remuneration Committee from 31 October 2016 and as a member of the Board with effect from 31 December 2016. • Bruce Carnegie-Brown joined the Board on 1 May 2016 and was appointed Chairman of the Remuneration Committee from 1 November 2016. • Following Lord Leach's death on 12 June 2016, Adam Keswick joined the Board on 1 September 2016. OTHER KEY DECISIONS There will be no changes to the Non-Executive Directors’ fees for 2017. We will continue to keep our remuneration policies under review, to ensure they remain appropriate in the face of evolving best practice, regulatory developments and market data. CORPORATE GOVERNANCE The Committee is aware that some shareholders and investor bodies have a preference for post-vesting holding periods, which extend the LTIP time horizon beyond the conventional three years. The Committee considered this issue carefully during the review and continues to believe that a time horizon of 3 years is appropriately aligned to our business cycle and necessary to remain competitive in our talent markets. In 2016 a number of changes took place at Board and senior management level: STRATEGIC REPORT Since 2014, the investment costs associated with the US Specialty business have been excluded from the EPS calculation for the purpose of measuring LTIP performance. For the 2017 LTIP award, there will no longer be any adjustments to exclude the US Specialty investment in the EPS calculation. The 2016 EPS used as the base year from which the 2017 award is calculated, will therefore reflect no adjustment. Changes to the Board and Management OVERVIEW Accordingly, EPS growth is set at a range of 4% per annum (12% over 3 years) to 12% per annum (36% over 3 years). The threshold level of vesting will remain at 20% of the Maximum award. 75% of the Maximum award will be payable on EPS growth of 8% per annum (24% over 3 years). Full vesting of the award will, as in prior years, remain subject to the achievement of growth in EPS of 12% per annum (36% over 3 years). 2013 LTIP OUT-TURN ADJUSTMENT FINANCIAL STATEMENTS Bruce Carnegie-Brown 28 February 2017 SHAREHOLDER INFORMATION The vesting of the 2013 LTIP was based on EPS performance measured to the 2015 financial year. As explained in detail in Note 9 to the Financial Statements on page 129, the 2015 basic underlying EPS has been restated from 51.2p to 52.9p following a review of the calculation of EPS. The Committee re-calculated the performance out-turn for the 2013 LTIP using the re-stated 2015 EPS figure, and as a result, the vesting will be adjusted from 49.27% reported last year to 61.79% of the Maximum. The relevant disclosures in the Single Total Figure of Remuneration on page 82 have been adjusted accordingly. Accordingly, the performance out-turn for the 2012 LTIP was also re-calculated on the same basis, however, the increase in vesting out-turn was considered immaterial. Jardine Lloyd Thompson Group plc Annual Report 2016 75 CORPORATE GOVERNANCE THE 2017 REMUNERATION POLICY - INTRODUCTION The 2017 Remuneration Policy is presented for approval at the 2017 AGM and will be effective from that date. The full Remuneration Policy is provided below and will be available in the investor relations section of the Group’s website, jlt.com. The main changes in the Policy between 2014 and 2017 are: 1. Greater clarity on the Annual Bonus parameters. Our existing Policy states a Maximum bonus of 200% for all Executive Directors. Under our new Policy, we will separate the Maximum for the Group Chief Executive (which will remain at 200% of salary) and other Executive Directors. For other Executive Directors, the Target award will be increased to 125% of salary with a Maximum award of 150% of salary. This represents a reduction in the Maximum bonus award, which may be payable under the existing Policy. 2. Flexibility for future LTIP performance measures. The new Policy will allow future LTIP awards to include, if the Committee considers appropriate, additional performance measures to complement the current measure of EPS. This may include measures which are used to drive and report performance internally, but which maintain alignment with the strategy and objectives communicated externally. Whilst these will generally be financial metrics, there may be specific strategic objectives that will have other objective measures. Should such measures be introduced, we would intend to consult major with investors at that time. 2017 REMUNERATION POLICY This report has been prepared by the Remuneration Committee in line with the 2014 UK Corporate Governance Code, Listing Rules and Schedule 8 of the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 (as amended). This Remuneration Policy, determined by the Company’s Remuneration Committee (“the Committee”), will be effective following shareholder approval at the 2017 Annual General Meeting. POLICY TABLE FOR EXECUTIVE DIRECTORS Component and purpose/link to strategy Operation Maximum BASE SALARY To provide a base salary, as a major component of fixed remuneration, which is competitive in the markets in which the Company operates and in which the Executive Director is based. Contractual fixed cash amount paid monthly. There is no prescribed maximum salary. Salaries are normally set in the home currency and reviewed annually. Any changes are normally made effective from 1 April. Salaries are set by the Committee, taking into account all relevant factors which include: the scale and complexity of the Group and / or business unit, the scope and responsibilities of the role, the skills and experience of the individual, performance in role, the level of increase within the business, and the Committee’s assessment of the competitive environment including consideration of appropriate market data. This includes salary levels and total remuneration of global insurance brokers and other top US and UK multi-national businesses. 76 Jardine Lloyd Thompson Group plc Annual Report 2016 Any increases will be at the discretion of the Committee, taking into account factors such as: changes in the size and complexity of the business, scope of the role, competitive positioning against the market, and, the level of salary increase within the business. Performance framework N/A Operation Maximum BENEFITS To provide benefits, as an element of fixed remuneration, which are competitive in the markets in which the Company operates. Benefits reflect home country norms of the Executive Director. Benefit provision, for which there is no prescribed monetary maximum, is set at an appropriate level for the specific nature and location of the role. Benefit plans are reviewed periodically to ensure they remain competitive in the market in which the company operates, provide appropriate value to and remain appropriate for our employee population. Participation in all employee share plans is subject to statutory limits. Executive Directors will participate in the company pension schemes that apply to their home country. Current UK Executive Directors receive a maximum DC / cash supplement of 15% of pensionable earnings. The maximum additional annual fixed salary supplement for current Executive Directors impacted by the closure of the DB scheme are: £79,000 for Dominic Burke; £24,000 for Mark Drummond Brady. FINANCIAL STATEMENTS Members of the Defined Benefit (DB) section of the scheme will continue to receive benefits in accordance with the terms of this plan, although it is closed to further accrual or to new members. Since the closure of the DB scheme in 2006, affected employees, including some Executive Directors, receive a fixed salary supplement, which was determined at the time the scheme was closed based on each individual's circumstances. N/A CORPORATE GOVERNANCE Executive Directors may also participate in the Save As You Earn (SAYE) and Share Incentive Plan (SIP) on the same basis as other employees. In the UK, this is provided via contributions to the Defined Contribution (DC) section of the JLT UK Pension Scheme or as a cash salary supplement. Contributions, in line with the Scheme Rules, are made by reference to pensionable earnings (currently a maximum of £140,000 but reviewed annually). N/A STRATEGIC REPORT PENSION To provide an element of tax-efficient savings where possible within the tax framework of the Executive Director's home country. Incorporates various cash / non-cash benefits which are competitive in the relevant market, and which may include: a company car (or equivalent cash allowance), subscriptions, life assurance, death-in-service pension, private medical, annual medical check-up, permanent health cover, reimbursed business expenses (including any associated tax liability) incurred when travelling in performance of duties, and, where necessary, other benefits to reflect specific individual circumstances, such as housing, relocation, travel or other expatriate allowances. Performance framework OVERVIEW Component and purpose/link to strategy SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 77 CORPORATE GOVERNANCE Component and purpose/link to strategy Operation Maximum Performance framework ANNUAL BONUS A variable pay opportunity, competitive in the markets in which the Company operates, which motivates and rewards performance against objectives and is aligned with the culture of the organisation. Deferral aligns reward with long-term value of JLT shares. Total overall bonus (before any deferral) provides an opportunity for additional reward (up to a target and maximum specified as a percentage of salary) based on annual performance against objectives set and assessed by the Committee. Maximum awards under the annual bonus plan are: Paid in cash, except that any bonus in excess of a limit, normally 100% of salary, is deferred into Company shares in accordance with the terms of the Deferred Bonus Share Plan (DBSP). 150% of salary for other Executive Directors Payment is determined by reference to performance assessed over one financial year. Performance may be assessed using a combination of financial, strategic and personal performance measures, normally weighted towards the financial measures. 200% of salary for the Chief Executive Under the DBSP, participants are granted a conditional award of shares which normally vest over three years, subject to continued employment. Dividend equivalent provisions apply. Importance is placed on promoting the culture of the organisation and mitigating risk. Malus and clawback provisions apply in relation to annual bonuses. “Target” bonus is set at 150% of salary for the Chief Executive and 125% of salary for the other Executive Directors. Bonus payments are not pensionable. LONG-TERM INCENTIVE PLAN (LTIP) Awards are made under the terms of the JLT Long Term Incentive Plan 2013, approved by shareholders at the 2013 Annual General Meeting. A variable pay opportunity, competitive in the markets in which the Company operates, which motivates and rewards long-term performance and is aligned with the value created for shareholders. Awards are normally in the form of a right to acquire shares in the Company for a zero or nominal amount. The vesting of the award is subject to the satisfaction of performance conditions reviewed and agreed by the Committee each year. Malus, clawback and dividend equivalent provisions apply. Maximum annual awards are: 300% of salary for the Chief Executive 200% of salary for other Executive Directors Vesting is determined by reference to performance assessed over a period of three years, against key measures aligned to the strategy and creation of shareholder value. Performance measures currently include EPS and may also include other financial or strategic measures aligned to strategy and shareholder value. The threshold level of vesting is 20% of the maximum award. The Committee reserves the right to make any remuneration payments and payments for loss of office (including exercising any discretions available to it in connection with such payments) notwithstanding that they are not in line with the policy set out above where the terms of the payment were agreed (i) before 29 April 2014 (the date the Company’s first shareholder-approved Directors’ remuneration policy came into effect); (ii) before this Directors’ remuneration policy came into effect provided that the terms of the payment were consistent with the shareholder-approved Directors’ remuneration policy in force at the time they were agreed; or (iii) at a time when the relevant individual was not a Director of the Company and, in the opinion of the Committee, the payment was not in consideration for the individual becoming a Director of the Company. For these purposes “payments” includes the Committee satisfying awards of variable remuneration and, in relation to an award over shares, the terms of the payment are “agreed” at the time the award is granted. The Committee may make minor amendments to the Policy (for regulatory, exchange control, tax or administrative purposes or to take account of a change in legislation) without obtaining shareholder approval. 78 Jardine Lloyd Thompson Group plc Annual Report 2016 POLICY TABLE FOR NON-EXECUTIVE DIRECTORS Component Chairman fees Approach of the Company Determined by the Remuneration Committee. OVERVIEW A single fee which reflects all Board and Committee duties, set at a level which reflects skills, experience, time commitment and relevant market data. Non-Executive fees Determined by the Board excluding the Non-Executive Directors. The fee encompasses a basic fee and may also include supplementary fees for Committee or other duties, set at a level which reflects skills, experience, time commitment and relevant market data. Benefits The current Chairman receives a club subscription, medical insurance and an annual medical check-up. Non-Executive Directors may be reimbursed for business expenses (and any associated tax liabilities) incurred when travelling in performance of duties. EXPLANATORY NOTES TO POLICY TABLES Share awards • be granted as conditional share awards or nil-cost options or be in such other form that the Committee determines has the same economic effect; • have any performance conditions applicable to them amended or substituted by the Committee if an event occurs which causes the Committee to determine an amended or substituted performance condition would be more appropriate and not materially less difficult to satisfy; • be settled in cash at the Committee’s discretion; and Malus and clawback provisions DBSP and LTIP awards are subject to a malus clause such that unvested awards may be reduced, cancelled or made subject to additional conditions at the Committee’s discretion, in the event of material misstatement of results or gross misconduct. Dividends Upon vesting of DBSP and LTIP awards, participants will receive income (in the form of shares or cash) equal in value to the dividends payable on the relevant number of vested shares during the performance period. Awards under the LTIP may have any performance conditions applicable to them amended or substituted by the Committee if an event occurs which causes the Committee to determine an amended or substituted performance condition would be more appropriate and not materially less difficult to satisfy. DIFFERENCES IN THE COMPANY'S POLICY ON THE REMUNERATION OF EMPLOYEES GENERALLY JLT operates in a number of different sectors and countries and therefore employee remuneration practices vary widely across the employee population within the Group. However, employee remuneration policies are normally based on the same broad principles: • Sufficient to attract and retain the calibre of talent necessary to deliver the strategy for shareholders. • Where appropriate, a proportion should be aligned to results and performance, based on relevant specific and measurable criteria. A significant number of Group employees are eligible to participate in cash bonus, share awards or other incentive arrangements. Jardine Lloyd Thompson Group plc Annual Report 2016 79 SHAREHOLDER INFORMATION Clawback will apply for a period of three years following the payment of a bonus and for two years following the vesting of an LTIP, in the event of material misstatement or gross misconduct. The LTIP is based on long-term financial performance, using performance measures which the Committee feel are most appropriate for the Company (for example EPS). The performance targets for LTIP awards are determined by the Committee each year at the time of grant. FINANCIAL STATEMENTS • be adjusted in the event of any variation of the Company’s share capital or any demerger, delisting, special dividend or other event that may affect the Company’s share price. The annual bonus is assessed against both financial and personal targets determined by the Committee. This enables the Committee to reward both annual financial performance delivered for shareholders and performance against specific financial, operational or strategic objectives set for each director. CORPORATE GOVERNANCE Awards under any of the Company’s share plans referred to in this report may: Performance measures and target setting STRATEGIC REPORT The Chairman and Non-Executive Directors do not participate in any bonus or share incentive scheme, nor do they participate in any pension arrangements. CORPORATE GOVERNANCE • In addition to the DBSP and LTIP, the Group operates a number of other share incentive schemes to encourage employee share ownership. These include the Senior Executive Share Scheme (SESS), and Sharesave/Share Incentive Plan all employee schemes (within which all employees, including Executive Directors, in the UK and certain overseas jurisdictions are eligible to participate). • Executive Directors participate in the defined contribution pension scheme on the same basis as other employees. £’000 2,500 2,000 LTIP Annual Bonus Fixed Pay (salary) Finance Director (Charles Rozes) 1,500 1,000 500 0 Minimum Target Maximum ILLUSTRATION OF REMUNERATION POLICY The charts below illustrate the potential value of the remuneration packages under the following scenarios (no share price growth is assumed): • Minimum – reflects fixed pay only (base salary as at 1 April 2017 and benefits/pension included using the disclosed values for the year ending 31 December 2016) • Target – reflects fixed pay, Target bonus (CEO: 150% of salary, other Executive Directors 125% of salary) and LTIP awards (CEO: 300% of salary, other Executive Directors 200% of salary) vesting at 20% of Maximum • Maximum – reflects fixed pay, Maximum bonus (CEO: 200% of salary, other Executive Directors 150% of salary) and LTIP awards vesting in full. £’000 6,000 5,000 LTIP Annual Bonus Fixed Pay (salary) Group Chief Executive (Dominic Burke) 3,000 2,000 1,000 Minimum £’000 2,500 2,000 LTIP Annual Bonus Fixed Pay (salary) Target Maximum Deputy Group CEO (Mark Drummond Brady) 1,500 1,000 500 0 Minimum Target When determining the remuneration package for a newly appointed Executive Director, the Committee would seek to apply the following principles: • The package should be market competitive to facilitate the recruitment of individuals of sufficient calibre to lead the business. At the same time, the Committee would intend to pay no more than it believes is necessary to secure the required talent. • The structure of the on-going remuneration package would normally include the components set out in the Policy Table for Executive Directors. Salaries would typically be set at an appropriately competitive level to reflect skills and experience. They may be set at a level to allow future salary progression to reflect performance in role. • The maximum level of variable remuneration which may be awarded (excluding any compensatory awards referred to below) is five times salary. 4,000 0 APPROACH TO RECRUITMENT REMUNERATION Maximum 80 Jardine Lloyd Thompson Group plc Annual Report 2016 • The Committee considers that having flexibility to respond to specific commercial realities of a recruitment scenario is in the best interests of the Company and its shareholders. Therefore, the Committee has discretion, in exceptional or unexpected circumstances, to include other fixed remuneration components (eg to reflect local market practice in pension provision) or performance-related awards which it believes are appropriate taking into account the specific circumstances of the individual, and always subject to the five times salary limit on variable remuneration set out above. The rationale for any such component would be disclosed. • Where an individual forfeits remuneration with a previous employer as a result of appointment to the Company, the Committee may offer compensatory payments or awards to facilitate recruitment. Such payments or awards could include cash as well as performance and non-performance related share awards, and would be in such form as the Committee considers appropriate considering all relevant factors such as the form, expected value, anticipated vesting and timing of forfeited remuneration. There is no • Any share awards referred to in this section will be granted as far as possible under the Company’s existing share plans. If necessary, awards may be granted outside of these plans as currently permitted under the Listing Rules, but within the limits set out in this section. SERVICE CONTRACTS Non-Executive Directors are appointed for a three year term, which is renewable, with three months’ notice on either side. The contract for the Chairman is subject to a six month notice provision on either side. For both Non-Executive Directors and the Chairman, no contractual termination payments would be due and both are subject to retirement pursuant to the Articles of Association at the Annual General Meeting. • Relevant contractual obligations (referred to in the section above) are observed or taken into account should an Executive Director leave employment by mutual consent. While not a contractual obligation, the Committee may make termination payments on a phased basis and subject to reduction in the event that alternative employment is found. • The Committee has discretion to make a payment under the annual bonus in respect of the year of leaving employment, subject to performance. • The treatment of outstanding share awards would be determined by the relevant plan rules. The table below summarises the treatment of awards if a participant ceases to be an employee of the Group for any of the reasons shown. To the extent that an award does not vest in accordance with these terms, the award will lapse. • Members of the Defined Benefit section of the JLT UK Pension Scheme will receive benefits in accordance with the terms of that scheme. • The Committee reserves the right to make any other payments in connection with a director’s cessation of office or employment where the payments are made in good faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation) or by way of settlement of any claim arising in connection with the cessation of a director’s office or employment. Any such payments may include but are not limited to paying any fees for outplacement assistance and/or the director’s legal and/ or professional advice fees in connection with his cessation of office or employment. Treatment Ill-health, injury or disability; Retirement with the agreement of the Company; Awards will normally vest on the original vesting date subject to the original performance conditions. Alternatively, the Committee has discretion to vest the awards on an earlier date, subject to performance conditions. The participant’s employing company ceasing to be under the control of the Company; The Committee also has discretion to reduce the award to reflect the proportion of the performance period that has elapsed. Death; SHAREHOLDER INFORMATION Reasons for leaving A sale of the business or entity for which the participant works out of the Group; Redundancy; and Any other reason, if the Committee so decide in any particular case. Jardine Lloyd Thompson Group plc Annual Report 2016 FINANCIAL STATEMENTS Under all the current Executive Director service contracts, the Company may terminate employment by making a payment in lieu of notice which would not exceed 12 months’ salary, benefits and pension contributions. This policy would be applied to future appointments. • The Committee’s objective is to find an outcome which is in the best interests of the Company and its shareholders, taking into account the specific circumstances and performance of the individual. CORPORATE GOVERNANCE It is the Company’s standard policy that Executive Directors should have service contracts with an indefinite term which can be terminated by the Company or the director by giving notice not exceeding 12 months. This applies to all current Executive Directors and would normally be applied to future appointments. The Committee retains discretion to offer service agreements with notice periods which exceed 12 months (up to a maximum of 24 months). If such a contract was offered, the notice period would normally be reduced during the first year of employment to the standard 12 month notice period. Where an Executive Director leaves employment, the Committee’s approach to determining any payment for loss of office will normally be based on the following principles: STRATEGIC REPORT The remuneration package for a newly appointed NonExecutive Director would normally be in line with the structure set out in the Policy Table for Non-Executive Directors. POLICY ON PAYMENT FOR LOSS OF OFFICE OVERVIEW limit on the value of such compensatory awards, but the Committee’s intention is that broadly the value awarded would be no higher than value forfeited. While cash may be included to reflect the forfeiture of cash-based remuneration, the Committee does not envisage that substantial “golden hello” type cash payments would generally be offered. 81 CORPORATE GOVERNANCE CHANGE OF CONTROL OF THE COMPANY The Committee considers salary increases within the business but does not formally consider any other comparison metrics. Where there is a takeover of the Company, awards will only vest to the extent that any applicable performance conditions have been satisfied. The Committee has discretion to determine that the extent to which LTIP awards vest in these circumstances shall be reduced to reflect the proportion of the performance period that has elapsed. CONSIDERATION OF SHAREHOLDER VIEWS Views expressed by the Company’s shareholders were taken into account by the Committee in the development of the Company’s remuneration framework. The Company’s largest shareholder (Jardine Matheson) is represented on the Remuneration Committee. The Committee undertook an extensive consultation between the Remuneration Committee Chairman and key independent shareholders (and shareholder representative bodies) prior to shareholder approval of the current Remuneration Policy at the 2014 AGM. The Committee also engaged with key shareholders on the changes to Policy set out above and regularly reviews the policies in the context of published shareholder guidelines. CONSIDERATION OF CONDITIONS ELSEWHERE IN THE COMPANY When setting the policy for the remuneration of the Executive Directors, the Committee will have regard to the pay and employment conditions of employees within the Company. The Committee does not consult directly with employees when formulating the Remuneration Policy for Executive Directors. ANNUAL REPORT ON REMUNERATION The table below summarises the remuneration for the directors in respect of 2016. Further discussion of each of the components, including the intended operation of the policy for 2017, is set out on the pages which follow. Some of the disclosures in these sections, where indicated, have been audited by PwC. Single Total Figure of Remuneration Table (audited) The remuneration in respect of the year ended 31 December 2016 of the Executive Directors who served during the year is shown in the table below (with the prior year comparative): Directors Salary £’000 Pension 5 £’000 Benefits 4 £’000 Annual Bonus 6 £’000 Total £’000 LTIP 7 £’000 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 2016 2015 Dominic Burke 740 731 101 84 95 95 1,093 605 477 1,381 2,506 2,896 Mark Drummond Brady 420 420 38 19 39 39 417 226 125 361 1,039 1,065 Charles Rozes1 425 142 11 3 13 2 872 425 - - 1,321 572 James Twining2 105 330 6 21 4 14 - 199 75 340 190 904 - 280 - 19 - 8 - 152 - 412 - 871 Michael Reynolds3 Charles Rozes: 2015 figures reflect the salary, benefits and pension in respect of his employment with the Company and of his role on the Group Board, from 1 September 2015 and the guaranteed bonus in respect of the 2015 performance year. The 2016 Annual Bonus column includes the annual bonus and the first tranche of sign-on bonus (cash and value of vested shares), the details of which were disclosed in the 2015 Directors' Remuneration Report. 1 2 James Twining: 2016 figures reflect the salary and bonus in respect of his role on the Group Board, to 26 April 2016 and the 2014 LTIP, which will vest in 2017 reflects the full performance period for the pro rated number of shares. Michael Reynolds: The 2015 figures reflect the salary and bonus in respect of his role on the Group Board, to 1 September 2015 and the LTIP reflects the full performance period. 3 Benefits include: a company car (or equivalent cash allowance), subscriptions, life assurance, private medical and permanent health cover. 4 Pension includes all forms of cash contribution paid in respect of pension entitlements, including contributions to the Defined Contribution section of the JLT UK Pension Scheme (or a cash salary supplement) and, where relevant, the fixed cash salary supplement paid to those directors impacted by the closure of the DB Scheme in 2006. Further details are set out in the Pensions section on page 87. 5 6 Annual bonus includes the full value of the annual bonus awarded in respect of the relevant financial year. For Dominic Burke, £641,000 of the amount shown for 2016 will be deferred under the terms of the DBSP. The 2016 LTIP column includes the value of the 2014 LTIP award, which is based on performance measured to 31 December 2016 and will vest on 7 April 2017. The value is calculated using the average share price over the final quarter of 2016 of 990.8p and includes the value of the dividends on the shares which will vest. The 2015 LTIP column shows the value of the 2013 LTIP which was based on performance to 2015. The numbers have been updated from those shown last year to reflect the actual share price on the date of vesting and the adjustment in the vesting out-turn from 49.27% to 61.79%, as explained on page 75 of this Remuneration Report, on page 66 of the Audit & Risk Committee report and in note 9 to the Financial Statements on page 129. 7 82 Jardine Lloyd Thompson Group plc Annual Report 2016 The remuneration in respect of the year ending 31 December 2016 of the Chairman and Non-Executive Directors who served during the year is shown in the table below (with the prior year comparative): Benefits £’000 2015 293 2016 4 2015 3 2016 304 43 - - - 43 - 60 60 - - 60 60 83 83 - - 83 83 87 90 - - 87 90 20 - - - 20 - 30 60 3 6 33 66 2016 300 2015 296 60 60 - - 60 60 148 98 - - 148 98 1 Benefits include: Geoffrey Howe: a club subscription and medical insurance. Lord Leach: a company car. 2 Adam Keswick, Lord Leach and Lord Sassoon waived their fees in favour of Matheson & Co. 3 Total £’000 Nicholas Walsh received £87.5k in respect of the work he carried out to support the board and ARC of the US Specialty business and the Executive Committee and ARC of the US Reinsurance business. KEY COMPONENTS OF REMUNERATION Salary For the other Executive Directors, the Committee proposes an increase of 7% from 1 April 2017 with the next review in April 2019. The other Executive Directors did not receive a salary increase in 2016 and as such their proposed increase is set 2017 £766,000 2016 £740,000 Change 3.5% Mark Drummond Brady £450,000 £420,000 7% Charles Rozes £455,000 £425,000 7% Annual bonus In 2016, the Executive Directors had a target bonus opportunity of 100% of salary (150% of salary for the Group Chief Executive). In exceptional circumstances, the Committee could award a maximum of 200% of salary. In 2016, the bonus was based on a combination of both financial and personal performance measures, requiring the achievement of stretching performance targets, as follows: • 75% on Group underlying PBT performance. As described in more detail on page 26, 2016 saw a Group underlying PBT of £172.6 million (£175.4 million excluding the additional investment cost in the US Specialty business of £2.8 million). This exceeded the Target of £175.2 million. The Committee does not operate a conventional threshold to maximum target range and therefore this represents full disclosure of the underlying PBT targets. • 25% on the achievement of personal objectives. Each of the Executive Directors and Senior Management team set their objectives with the Group Chief Executive (or in the case of the Group Chief Executive, with the Remuneration Jardine Lloyd Thompson Group plc Annual Report 2016 83 SHAREHOLDER INFORMATION The Committee proposes to increase the Group Chief Executive’s salary by 3.5% from 1 April 2017 with the next review in April 2018. The Group Chief Executive did not receive a salary increase in 2016, whilst the all employee UK salary increase averaged 3.1% for the April 2016 salary review, with a similar increase anticipated for 2017. Directors Dominic Burke FINANCIAL STATEMENTS In setting salaries, the Committee takes into account the scale and complexity of the Group, the scope and responsibilities of the role, the skills and experience of the individual, performance in role, the level of salary increase within the business, and the Committee’s assessment of the competitive environment including consideration of appropriate market data. The Committee also takes into account appropriate remuneration data relevant to UK public companies of a similar size and complexity but also recognises that there are no directly comparable UK companies and that the Company’s principal international competitors are businesses which are part of much larger groups, primarily in the US. The base salaries of the Executive Directors effective 1 April 2017 are set out in the table opposite, together with the prior year comparative. CORPORATE GOVERNANCE The following sections describe how the Committee implemented key elements of the policy in the year ended 31 December 2016 and how it is intended to operate in the year ending 31 December 2017. against the all UK employee salary increase average of 3.1% for the April 2016 salary review and an anticipated average all UK employee salary increase over 3 years (2016/2017/2018) of 3%. The Committee recognises the concerns of investors around executive salary inflation which is why it is committing that the salaries of the Deputy Chief Executive and Group Finance Director will remain unchanged until at least 1 April 2019. STRATEGIC REPORT Geoffrey Howe1 Bruce Carnegie-Brown Annette Court Jonathan Dawson Richard Harvey Adam Keswick2 Lord Leach1, 2 Lord Sassoon2 Nicholas Walsh3 Fees £’000 OVERVIEW Directors CORPORATE GOVERNANCE Committee). These are documented and reviewed mid-year to ensure they continue to be operationally and strategically relevant and an overall assessment is made at the end of the performance year. Personal objectives align to the Group's strategic priorities. Dominic Burke's personal objectives during 2016 have focused on maximising value to shareholders by supporting the longterm development of our business. They included: • the continued development of our US Specialty business and the transformation of our UK Employee Benefits business; and • overseeing the implementation of effective governance and risk structures, in particular, of the technology and operational effectiveness investment programmes, which were approved by the Board in 2016. Charles Rozes' personal objectives, in his first full year as Group Finance Director, have particularly focused on effective governance and have included: • strengthening financial control and reporting across the Group; • embedding a new risk framework, which will continue to develop and evolve as the business grows; • providing consistency of oversight and controls to the Audit & Risk Committees to ensure continued effective governance; and • fully executing the 2016 Group Internal Audit plan. Mark Drummond Brady has continued to be externally focused and his personal objectives in 2016 included: • identifying and driving new business opportunities, particularly in Asia, US Specialty and our MEA businesses, by supporting the regional CEOs and Chairmen; • continuing to strengthen relationships with our European partners; • promoting greater alignment and co-ordination across the Group with respect to relationships with global carriers; and • leading the development of Diversity and Inclusion initiatives across the Group. Based on performance against the targets set, the Committee determined that the Executive Directors would receive the bonus for the year as shown in the Single Total Figure of Remuneration Table (98.5% of Target bonus for the Group Chief Executive and 99% of Target for other Executive Directors). This has been based on meeting the underlying PBT target and the achievement of personal objectives. 84 Jardine Lloyd Thompson Group plc Annual Report 2016 For 2017, the annual bonus will operate on a similar basis as for 2016, based on an appropriate combination of stretching Group underlying PBT targets and personal objectives related to the enablement and achievement of the Company strategy of driving growth, international reach and relevance, and improving operational efficiency and effectiveness. However, the weighting of the financial measures will increase to 80% of the total target and 20% will be based on the achievement of stretching personal objectives. In addition, the Target bonus opportunity will be increased from 100% to 125% for the Deputy CEO and the Group Finance Director in line with the new Policy. The Committee and Board of JLT believe the specific performance targets are commercially sensitive and therefore it is inappropriate to publish further detail here. It is the current intention that they will be disclosed next year to the extent that the Committee is comfortable they are no longer sensitive. LTIP – 2014 award, vesting in respect of 2016 The 2014 LTIP was based on basic EPS growth (excluding exceptional items and impairment charges and measured on actual exchange rates) in the three financial years to 31 December 2016 in accordance with the targets laid out below, determined by the Committee at the time of grant. Following the announcement of the expansion into the US, the Committee considered the impact of the significant expected investment costs, which were not anticipated when the awards were granted, on outstanding LTIP awards (ie 2013, 2014 and 2015 awards). The Committee determined that it was appropriate to adopt the following approach: • In respect of a financial year in which US investment costs occur, that such cost will be added back to the EPS for that year for the purposes of measuring LTIP performance; and • The Committee retains discretion over whether to apply such an approach in respect of any financial year and on the proportion of the cost which is added back. Any adjustment will be verified by the Company’s auditors prior to the vesting date and clearly disclosed in the relevant Remuneration Report. The Committee believes that although the costs are not “exceptional costs” from a technical accounting perspective (and therefore will not be excluded from “Underlying EPS”) they are exceptional for the purposes of LTIP measurement. The approach is consistent with the rules of the LTIP and with the Policy. In respect of 2016, the adjustment for unbudgeted but authorised additional US investment costs had an impact on EPS of 12.6p. The Committee determined that the 2016 EPS for the purposes of the LTIP was 65.2p and that the 2014 LTIP will therefore vest at 21.47% on 7 April 2017. EPS growth over a 3 year period Below 6% per annum (18% over 3 years) Vesting (% of maximum) 0% 6% per annum (18% over 3 years) 20% 12% per annum (36% over 3 years) 100% Vesting is on a pro rata basis between these points. The Committee reviewed the performance targets for the LTIP and believes the current target range (as shown in the table below) continues to be appropriately stretching in the context of the current environment. Therefore, this target range will apply to the 2017 LTIP award. Vesting (% of maximum) 0% Face value Threshold £’000 vesting End of performance period 300% of salary 2,220 20% 31 December 2018 150% of salary 630 20% 31 December 2018 150% of salary 637.5 20% 31 December 2018 150% of salary 495 20% 31 December 2018 Basis of award Awards under the LTIP are made in the form of nil-cost conditional share awards. The face value has been calculated using the average share price used to determine the number of shares awarded, being £8.5883 (the average over the three days to 30 March 2016). James Twining's 2016 LTIP award lapsed in full on 26 April 2016. 20% Shareholder guidelines and share interests 8% per annum (24% over 3 years) 75% 12% per annum (36% over 3 years) 100% Following the review of the Remuneration Policy, the JLT Share Ownership Guidelines have increased. From 2017, Executive Directors are required to build up long-term share interests equivalent to 200% of base salary (300% of base salary for the Group Chief Executive). In summary, the guidelines are for Executive Directors to retain 50% of shares acquired on the vesting of share awards after the payment of income tax and national insurance, until such time as the guideline has been met. Deferred shares count towards the guideline (on a net of tax basis).The Chairman and Non-Executive Directors are not subject to the share ownership guidelines. Vesting is on a pro rata basis between these points. The calculation of EPS is underlying basic EPS, excluding exceptional items and impairment charges and measured on actual achieved exchange rates and will be verified by the Company’s auditors. The Committee reviewed the current approach of excluding the impact of US investment costs when calculating the EPS performance and concluded it was now appropriate to cease making further adjustments for new awards. To ensure consistency in the measurement basis, the unadjusted 2016 underlying basic EPS will be used as the base year for the purposes of this award. FINANCIAL STATEMENTS 4% per annum (12% over 3 years) CORPORATE GOVERNANCE EPS growth over a 3 year period Below 4% per annum (12% over 3 years) Executive Type of Director Interest Dominic LTIP Burke Mark Drummond LTIP Brady Charles LTIP Rozes James LTIP Twining STRATEGIC REPORT LTIP – 2017 AWARD, WILL VEST IN 2020 The following table sets out details of LTIP awards made during the year ending 31 December 2016 for Executive Directors who served during the year. OVERVIEW The value of these vested 2014 awards to Dominic Burke, Mark Drummond Brady and James Twining is shown in the Single Total Figure of Remuneration Table on page 82. SHARE INTERESTS AWARDED TABLE (AUDITED) Awards will be made at the same level as in 2016, as set out in the Policy. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 85 CORPORATE GOVERNANCE STATEMENT OF SHAREHOLDER AND SHARE INTEREST (AUDITED) The following table sets out for Directors who served during the year, their shareholding (including connected persons) in the Company as at 31 December 2016 and current interests in long-term incentives. Current share interests Shareholding Number of shares Shareholding as a % of salary Guideline met? LTIP DBSP/Other Executive Directors Dominic Burke 406,170 544% Yes 703,809 Mark Drummond Brady 131,329 310% Yes 194,537 58,600 - Charles Rozes 11,841 28% No 74,300 33,573 James Twining1 23,0111 n/a n/a 105,9341 - Non-Executive Directors Bruce Carnegie-Brown 4,000 Annette Court 0 Jonathan Dawson 5,000 Richard Harvey 0 Geoffrey Howe 25,709 Adam Keswick 0 Lord Leach2 1 19,2822 Lord Sassoon 0 Nicholas Walsh3 0 to date of leaving the Board of Directors on 26 April 2016 2 to date of death 3 Nicholas Walsh acquired 1,000 shares on 13 January 2017 The Shareholding as a percentage of Salary is calculated using the Shareholding and base salary as at 31 December 2016 and the average share price in the final quarter of 2016. Bruce Carnegie-Brown had a prior share interest in 4,000 shares held in a SIPP, which were disclosed on joining the Board. With the exception of the Directors’ interests disclosed in the table above, no Director had any additional interest in the share capital of the Company during the year. Between 1 January 2017 and 10 February 2017 (being the latest practicable date prior to the posting of this report) the trustees of the Jardine Lloyd Thompson Group plc All Employee Share Plan have acquired 26 shares on behalf of Dominic Burke. Nicholas Walsh purchased shares as disclosed in note 3 above. The table below provides details of the interests of the Executive Directors in long-term incentives during the year. Dominic Burke Mark Drummond Brady Charles Rozes Lapsed shares (90,367) (23,614) - Number of shares (31 Dec 2016) 32,600 26,000 29,609 205,100 210,600 258,500 7,737 53,600 59,800 73,400 Share price on grant (pence) 838.00 1029.00 1047.33 850.00 1029.00 1054.00 858.83 850.00 1029.00 1054.00 858.83 (22,382) - 33,573 1041.00 74,300 - 74,300 858.83 Grant date 28.03.13 07.04.14 25.03.15 08.05.13 07.04.14 01.04.15 31.03.16 08.05.13 07.04.14 01.04.15 31.03.16 Number of shares (1 Jan 2016) 38,800 32,600 26,000 236,500 205,100 210,600 61,800 53,600 59,800 - Awarded / (exercised) (During 2016) (38,800) (116,524) 258,500 (30,449) 73,400 PSP 9.4.2 21.09.15 55,955 2016 LTIP 31.03.16 - Plan 2013 DBSP 2014 DBSP 2015 DBSP 2013 LTIP 2014 LTIP 2015 LTIP 2016 LTIP 2013 LTIP 2014 LTIP 2015 LTIP 2016 LTIP Date from which exercisable 28.03.16 07.04.17 25.03.18 08.05.16 07.04.17 01.04.18 31.03.19 08.05.16 07.04.17 01.04.18 31.03.19 01.09.16 01.09.18 31.03.19 DBSP: Awards under the Deferred Bonus Share Plan are made in the form of conditional shares and are not subject to any further performance conditions. LTIP: Awards under the Long Term Incentive Plan are made in the form of nil cost options (2013, 2014 and 2015 awards) or conditional share awards (2016) subject to EPS growth performance conditions. For the 2014 and 2015 LTIP awards, the performance condition requires EPS growth over a three year period of 6% pa (18% over 3 years) for 20% vesting, to 12% pa (36% over 3 years) for full vesting. 2016 LTIP awards are based on the performance conditions set out on pages 84 and 85. As explained on page 75 of this report, the 2013 LTIP award vested at 61.79% on the basis of the re-calculated performance outcome using the re-stated 2015 EPS. The table above reflects the vesting of the 2013 LTIP award at this level. 86 Jardine Lloyd Thompson Group plc Annual Report 2016 PAYMENTS FOR LOSS OF OFFICE (AUDITED) PENSION Dominic Burke, Charles Rozes and James Twining do not have any entitlement under a Company Defined Benefit pension arrangement. Contributions in respect of 2016 are included in the Single Total Figure of Remuneration Table on page 82. To reflect the closure of the DB scheme in 2006, affected employees, including some Executive Directors, also received a fixed cash supplement, which was calculated as a percentage of salary determined at the time the scheme was closed based on each individual’s circumstances. These cash supplements are included in the Single Total Figure of Remuneration Table on page 82. The fees of the Chairman and Non-Executive Directors were reviewed during the year. 2016 £300,000 2015 £300,000 Change 0% £60,000 £60,000 0% Chairman of Group Audit & Risk Committee Chairman £22,500 £22,500 0% Chairman of Group Remuneration Committee £20,000 £20,000 0% Group Senior Independent Director £10,000 £10,000 0% Group Non-Executive Chairman Basic fee for Non-Executive Director Supplementary fees for: FINANCIAL STATEMENTS Nicholas Walsh has been appointed as a member of the board and ARC of the US Specialty business and of the ARC of the US Reinsurance business. He also attends meetings of the Executive Committee of the US Reinsurance business. He is paid an annual fee of £87,500 in respect of these commitments. CORPORATE GOVERNANCE Chairman and Non-Executive Director fees STRATEGIC REPORT Pension benefits are provided to Executive Directors via the Defined Contribution (DC) section of the JLT UK Pension Scheme or as a cash salary supplement. Member contributions are matched by a Company contribution equivalent to 2.5 times the amount paid by the member subject to a maximum of 5% to 15% of pensionable earnings for the Scheme (currently £140,000 but reviewed annually). OVERVIEW James Twining resigned from the Board on 26 April 2016 and ceased employment with the Group on 31 December 2016. The Committee determined his remuneration arrangements in line with the Policy. He received no payment for loss of office and was not entitled to a 2016 annual bonus. He will continue to be eligible for his 2014 and 2015 LTIP awards which will vest on the normal vesting dates, subject to performance and reduced pro rata for time. His 2016 LTIP award lapsed in full. Mark Drummond Brady was a deferred member of the Defined Benefit (DB) section of the Scheme, which had been closed to further accrual or to new members. On 17 February 2016, the Executive Director transferred the benefit out of the Scheme, therefore fully extinguishing his liability in the DB scheme. The transfer value (£4,499k) was settled on 17 February 2016. This was calculated on the standard transfer value basis for the scheme with no enhancements. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 87 CORPORATE GOVERNANCE SUPPORTING DISCLOSURES AND ADDITIONAL CONTEXT Performance graph and table Percentage change in remuneration of Group Chief Executive The table below compares the percentage change in the salary, benefits and annual bonus of the Group Chief Executive and the average percentage change in salary, benefits and annual bonus of all JLT UK employees paid in respect of the year ended 31 December 2016. Group Chief Executive 1% All JLT UK employees 3% Benefits 20% 8% Annual Bonus 81% 25% Salary The chart shows the TSR of JLT in the eight year period to 31 December 2016 against the TSR of the FTSE 100, 250 and All Share Indices. TSR refers to share price growth and assumes dividends are reinvested over the relevant period. The Committee believes the FTSE 100, 250 and All Share Indices are the most appropriate indices against which the TSR of JLT should be measured, as there is no directly comparable quoted peer group for the Company in the UK. Total shareholder return from 2008 to 2016 250 Jardine Lloyd Thompson Group FTSE 250 index FTSE 100 index SE All Share Index 200 150 100 50 0 -50 Data taken at December 31st 08 09 10 11 12 13 14 15 16 The table below provides remuneration data for the Group Chief Executive for each of the eight financial years over the equivalent period. 2009 £’000 2,836 Single Total Figure of Remuneration Bonus (% of Maximum) LTIP vesting (% of Maximum) 2010 £’000 3,728 2011 £’000 3,831 2012 £’000 3,821 2013 £’000 3,969 2014 £’000 3,322 2015 £’000 2,896 2016 £’000 2,506 75% 75% 73% 75% 75% 69% 41% 74% 100% 100% 100% 100% 100% 72% 62% 21% Relative importance of spend on pay Dilution The chart below shows total employee remuneration and distributions to shareholders, in respect of the years ending 31 December 2015 and 2016 (and the difference between the two). The Company continues to operate its share schemes in line with the Investment Association guidelines on dilution. Total employee remuneration 2016 £794.4m 2015 £727.3m Change (%) 9% Distributions to shareholders £70.5m £67.2m 5% Total employee remuneration represents amounts included in note 6 to the accounts in respect of wages, social security, pension and incentive costs for all Group employees. Distributions to shareholders include the total dividend in respect of each financial year (see note 10 to the accounts). External non-executive directorships held by Executive Directors Dominic Burke is non-executive chairman of Newbury Racecourse plc. He retained the fee of £20,000 paid by Newbury Racecourse in respect of 2016. No other Executive Directors hold outside paid posts. 88 Jardine Lloyd Thompson Group plc Annual Report 2016 The Company follows a conservative approach to hedging for share awards made under LTIP, DBSP and other share-based schemes, whereby shares to satisfy such awards are normally purchased in the market and held in an employee trust. The Company seeks to be fully hedged as far as possible against awards made. At 31 December 2016 the total awards outstanding in respect of the LTIP, DBSP and other share-based schemes totalled 9,913,527 shares representing 4.5% of the Company’s issued share capital. This comprised 0.31% in respect of awards which were fully vested and 4.19% in respect of awards which have not yet vested. DIRECTORS’ SERVICE AGREEMENTS AND LETTERS OF APPOINTMENT The dates on which directors’ service agreements or letters of appointment commenced and the current expiry dates are as follows: Expiry date of current service agreement or letter of appointment Notice Period by the Individual Notice Period by the Company Chairman and Executive Directors Geoffrey Howe 11 January 2006 N/A 6 months 6 months Dominic Burke 14 December 2001 N/A 12 months 12 months Charles Rozes 1 September 2015 N/A 12 months 12 months 1 April 2005 N/A 12 months 12 months 17 December 2009 16 December 2018 30 April 2013 30 April 2019 1 May 2016 30 April 2019 Mark Drummond Brady OVERVIEW Date of Appointment Non-Executive Directors Richard Harvey Lord Sassoon Annette Court 1 August 2012 31 July 2018 Jonathan Dawson 1 August 2012 31 July 2018 Adam Keswick 1 September 2016 31 August 2019 Nicholas Walsh 1 October 2014 30 September 2017 STRATEGIC REPORT Bruce Carnegie-Brown Statement of voting at Annual General Meeting The Committee is directly accountable to shareholders and, in this context, is committed to an open and transparent dialogue with shareholders on the issue of executive remuneration. At the Annual General Meeting held on 26 April 2016, votes were cast by proxy and at the meeting in respect of directors’ remuneration are shown in the table. Votes For Resolutions Annual remuneration for year ending 31 December 2015 Votes Against No. of shares % No. of shares % 174,865,580 93.91 11,348,970 6.09 Total votes cast Votes withheld 186,214,550 1,785,397 THE COMMITTEE Committee Membership & Attendance The table below shows the Committee members during the year and their attendance: Eligible to attend Attended 3 3/3 Richard Harvey 6 6/6 Annette Court 6 6/6 Lord Leach 3 3/3 Lord Sassoon 6 6/6 6/6 Nicholas Walsh 6 Jonathan Dawson1 5 5/6 Adam Keswick 2 2/2 The Committee comprises the six Non-Executive Directors. The Chairman, Group Chief Executive, Group Chief Financial Director and Group HR Director may attend the committee by invitation, except when their own remuneration is being discussed. No Director is involved in determining his or her own remuneration. None of the Committee members has any personal financial interest except as shareholders. SHAREHOLDER INFORMATION Bruce CarnegieBrown (Chairman) FINANCIAL STATEMENTS Votes For include votes registered as “Discretion”. The Group Company Secretary acts as Secretary to the Committee. Jonathan Dawson was not able to attend the meeting on 11 February 2016 due to travel commitments. 1 Jardine Lloyd Thompson Group plc Annual Report 2016 CORPORATE GOVERNANCE The Remuneration Committee Chairman is available to answer questions from shareholders regarding remuneration at the AGM. 89 CORPORATE GOVERNANCE THE ROLE OF THE COMMITTEE The principal purpose of the Committee is to determine the Company’s policy on the remuneration of the Chairman, Executive Directors and other members of the Group Executive Committee, as well as to approve specific remuneration packages for each of them. The full terms of reference of the Committee are available on the Group’s website, jlt.com Key Responsibilities The Committee’s key responsibilities are: • to determine and agree with the Board the framework and policy for the remuneration of the Group Chief Executive, Chairman, the Executive Directors and other members of the Group Executive Committee (GEC); • in determining such policy, to take into account information about remuneration in other relevant companies and trends in remuneration across the Group; • to approve the design of, and determine targets and vesting schedules for, any annual bonus plans for the Executive Directors and other members of the GEC; • to review the design of all share incentive plans for approval by the Board and (where applicable) shareholders. To determine whether awards will be made and, if so, the overall amount of such awards and the performance targets to be used; • within the terms of the agreed Policy, to determine the total individual remuneration package of each Executive Director and other members of the GEC and the terms of any compensation payable for loss of office or employment; • to be informed of, and be consulted by, the Group Chief Executive on any significant proposals relating to remuneration for executives below the GEC level, including significant new hirings; • to ensure that all disclosure requirements in relation to remuneration are fulfilled; and • to appoint and manage the engagement of any remuneration consultants who advise the Committee. 90 Jardine Lloyd Thompson Group plc Annual Report 2016 Effectiveness Review During the year the Committee carried out an evaluation of its effectiveness. Questionnaires were submitted to all members of the Committee and the results of the evaluation were shared with the Committee and discussed. The results of the evaluation were generally very positive, suggesting that the Committee functions well and covers the right ground, with open channels of communication. The Committee is regarded as well-chaired and the quality of debate is good. Papers are of a high quality. Some opportunities were identified to focus more on ongoing professional development. Committee Advisers The Remuneration Committee advisers are appointed by the Committee and their roles are kept under review. During the year Deloitte LLP have been retained by the Committee in their capacity as Remuneration Committee advisers. Deloitte LLP were originally appointed in 2011 following a selection process undertaken by the Committee. Deloitte LLP is a member of the Remuneration Consultants Group and as such voluntarily operates under the Code of Conduct in relation to executive remuneration consulting in the UK. The Committee is comfortable that the Deloitte LLP engagement partner and team that provide remuneration advice to the Committee do not have connections with Jardine Lloyd Thompson Group plc that may impair their objectivity and independence. The fees charged by Deloitte LLP for the provision of independent advice to the Committee during 2016 were £70,300. Deloitte LLP also provide services to the Group in respect of corporate tax advice, internal audit assistance, regulatory reporting and Company share schemes. Remuneration Committee Activities in 2016 The following provides a summary of the key areas of focus at each of the Committee’s meetings during the year: Strategy and policy 11 Feb 2016 Discussion of the DRR Approval of the DRR 26 Feb 2016 • 19 July 2016 6 Oct 2016 • • 28 Nov 2016 • Consideration of remuneration strategy and approach • Consideration/approval of the Remuneration Policy Annual Salary Annual Bonus Other • Review of salaries for Executive Directors and GEC • Review of executives’ personal objectives • • Review of executive performance • • Determination of bonus outcomes • Setting of measures and targets • Determination of vesting levels • Setting of measures and targets • • Senior management reward arrangements • • Committee Effectiveness • Approval of Chairman’s fees • Other issues as required • • • • • • • • • • • • • STRATEGIC REPORT LTIP OVERVIEW 19 Jan 2016 COMPLIANCE CORPORATE GOVERNANCE In carrying out its duties, the Committee gives full consideration to best practice. The Committee was constituted and operated throughout the period in accordance with the principles outlined in the FCA's Listing Rules derived from the Code. The auditor’s report, set out on pages 101 to 107, covers the disclosures referred to in this report that are specified by the FCA. This report has been prepared by the Committee in accordance with the Code, Schedule 8 of the Large and Medium sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013 and the Listing Rules. FINANCIAL STATEMENTS For and on behalf of the Board. Bruce Carnegie-Brown 28 February 2017 SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 91 CORPORATE GOVERNANCE DIRECTORS’ REPORT The directors present their report and audited consolidated financial statements of the Group for the year ended 31 December 2016. COMPLIANCE WITH THE UK CORPORATE GOVERNANCE CODE As a company with a premium listing on the London Stock Exchange, we are committed to complying with the Code, which is available on the FRC website at frc.org.uk. Throughout the accounting period, we have complied with the provisions of Sections A to E of the Code as detailed below, with the exception of Section B.1.2, as explained in the following table. Provision Requirement B.1.2 At least half the Board, excluding the Chairman, should comprise non-executive directors determined by the Board to be independent. B.2.1 The Chairman or an Independent Non-Executive Director should chair the nomination committee. Non-compliance Between 1 January 2016 and 25 April 2016, excluding the Chairman, there were six Non-Executive Directors (four Independent and two Non-Independent) and four Executive Directors. On 26 April 2016, James Twining stepped down from the Board. The Company became compliant with the Code on 1 May 2016, when Bruce Carnegie-Brown was appointed as an Independent Non-Executive Director. The Company remained compliant with the Code until 31 December 2016, when Richard Harvey resigned as an Independent Non-Executive Director. As at the date of this Report, excluding the Chairman, there are three Executive Directors, four Independent Non-Executive Directors and two Non-Independent Non-Executive Directors. Between 1 January 2016 and 12 June 2016 Lord Leach of Fairford (a Non-Independent NonExecutive Director) chaired this Committee. The Company become compliant with the Code on 12 June 2016 when Geoffrey Howe (Chairman of the Board) took over as Chairman of this Committee. Since 1997, other than a short period following the cessation of Lord Leach's role on 12 June 2016 and the appointment of Adam Keswick on 1 September 2016, JLT has appointed two representatives from Jardine Matheson to the Board. Jardine Matheson currently has a 40.16% interest in the Company. As a result, the Jardine Matheson-appointed Directors are considered to be Non-Independent Non-Executive Directors. The relationship with Jardine Matheson is maintained on an arm’s-length basis as detailed on page 60 and in note 32 on page 162. The Jardine Matheson-appointed directors, Lord Sassoon and Adam Keswick, will be standing for re-election and election respectively, at the Company’s AGM. In addition to their Board roles, the Jardine Matheson-appointed Directors hold Committee memberships. Lord Sassoon is a member of the Audit & Risk, Nominations and Remuneration Committees and Adam Keswick is a member of the Nominations and Remuneration Committees. As a consequence of the above, JLT has, for a number of years, not been in full compliance with Code provision B.1.2. Nonetheless, JLT has always sought to satisfy shareholders with an appropriate explanation of any areas where it does not comply with the Code and to provide a full explanation for retaining two Jardine Matheson directors on the Board. The Board strongly believes that the continuation of these arrangements is in the best interests of the Company’s shareholders for the following reasons: 92 Jardine Lloyd Thompson Group plc Annual Report 2016 • We believe our Board functions very well at its current size and that the Board has an appropriate combination of Independent and Non-Independent Non-Executive Directors, in-line with the Code’s principle that no individual or small group of individuals should be able to dominate the Board’s decision-making. • There are at least three Independent Non-Executive Directors on each Board Committee and all the Committees have a majority of independent directors. • The business and profits of JLT have grown significantly in recent years and we believe the overall contribution of Jardine Matheson and its nominated Directors has been material to this. • Jardine Matheson has clearly demonstrated that it is a committed, long-term shareholder. We believe that its interests are fundamentally aligned to the interests of all other shareholders. In the Board’s experience, over many years, conflicts of interest between Jardine Matheson and the other shareholders of JLT rarely occur, but, if they do (for example where Jardine Matheson has sought to increase its shareholding in JLT) the Jardine Matheson-appointed Directors absent themselves from any relevant discussion. • We believe that the continuing support of Jardine Matheson has been, and will continue to be, of great importance to the success of JLT, especially in Asia, a key growth market for the Company, where Jardine Matheson’s reputation and connections are of great value to us. OVERVIEW The Independent Non-Executive Directors regularly consider the composition of our Board, and believe that the Board and its Committees have the appropriate balance of skills, experience, independence and knowledge of the Company to enable them to discharge their respective duties and responsibilities effectively, as set out in the Code. The following describes in more detail how we have complied with the respective provisions of the Code: A LEADERSHIP B EFFECTIVENESS B1 The composition of the Board The Board is responsible for setting the Company’s strategy and monitoring the performance of the Company as a whole. Details of matters discussed by the Board are set out on page 59. The Nominations Committee annually reviews the balance and experience of the Board. The Nominations Committee has also considered the issue of director independence and knowledge and confirmed that the Directors have the right level of experience to promote the long-term performance of the Company. Details of the Directors’ experience are shown in the chart on page 60. A2 Division of Responsibilities A3 Non-Executive Directors B3 Commitment Non-Executive Directors are advised on appointment of the time commitment expected of them, and this is reviewed regularly. External appointments which might impact on existing time commitments must be agreed with the Chairman. B4 Development All new Directors are invited to take part in a comprehensive induction programme. Details of the programme undertaken by Bruce Carnegie-Brown and Adam Keswick, who were both appointed during the year, are set out on page 61. B5 Information and Support The Chairman and Group Company Secretary work together to ensure that all Directors receive full and accurate information in a timely manner. B6 Evaluation The Board and Committees undertake internal evaluations every year. The Board underwent an external evaluation exercise in 2016 and the results the Board evaluation are shown on page 61. B7 Re-election All Directors were subject to shareholder election or re-election at the 2016 AGM, and the same process will apply at the 2017 AGM. Jardine Lloyd Thompson Group plc Annual Report 2016 93 SHAREHOLDER INFORMATION The Non-Executive Directors provide strong and robust independent oversight to the proceedings of the Board. In addition, they bring external experience from other financial services companies and international businesses. The letters of appointment for the Non-Executive Directors are available for inspection at the AGM of the Company. All Non-Executive Directors confirm on appointment they have sufficient time to fulfil their commitments. The process for the appointment of new Directors to the Board is led by the Nominations Committee. Further details of the appointments made during the year and succession planning activities can be found in the Nominations Committee’s report on pages 71 to 72. FINANCIAL STATEMENTS The Group Chief Executive, Dominic Burke, is responsible for the day-to-day operation of the business in line with the strategy and commercial objectives agreed by the Board. He is also responsible for promoting and conducting the affairs of the Company with the highest standards of ethics, integrity and corporate governance. B2 Appointments to the Board CORPORATE GOVERNANCE The roles of the Chairman and Group Chief Executive are distinctly separate and are clearly defined. The Chairman, Geoffrey Howe, is responsible for the leadership and governance of the Board, ensuring its effectiveness, setting agendas, ensuring that the Directors receive accurate, timely and clear information and that there is effective communication with shareholders. He facilitates the effective contribution to the Board of the Non-Executive Directors in particular ensuring constructive relationships between the Executive and NonExecutive Directors. STRATEGIC REPORT A1 The role of the Board CORPORATE GOVERNANCE C ACCOUNTABILITY C1 Financial and Business Reporting The Strategic Report, which can be found on pages 12 to 53, sets out details of the Company’s performance, business model and strategy, and the risks and uncertainties relating to the Company’s future prospects. C2 Risk Management and Internal Control The Board is responsible for the Group’s risk management and internal control systems, and for regularly reviewing their effectiveness. The activities of the Audit & Risk Committee, which supports the Board in this area, are described on pages 63 to 70 and the Risk Management Report is included on pages 42 to 45. C3 Audit & Risk Committee and auditors The Board has delegated a number of responsibilities to the Audit & Risk Committee, which is responsible for overseeing the Company’s financial reporting processes, internal controls and risk management framework, and the work undertaken by the external auditors. PRINCIPAL ACTIVITIES AND STRATEGIC REPORT Jardine Lloyd Thompson Group plc is a holding company, domiciled and incorporated in the UK with Registered Number 01679424, for an international group of insurance brokers, risk specialists and employee benefits consultants. The Strategic Report on pages 12 to 53 covers the activities of the Group, its performance during the year and likely future developments. RESULTS AND DIVIDENDS The financial statements for the Company for the year to 31 December 2016 are detailed on pages 173 to 179. These are prepared in accordance with the Generally Accepted Accounting Practice in the UK, also known as UK GAAP. The Directors recommend that a final dividend of 20.6 pence per share be paid on 4 May 2017 to shareholders on the register on 31 March 2017. This brings the total dividend for the year to 32.2 pence per share, 5.2% higher than 2016. SUBSIDIARIES AND ASSOCIATED COMPANIES D REMUNERATION D1 The level and components of remuneration The Remuneration Committee is responsible for setting the Company’s remuneration policy. The key principles and framework adopted by the Committee are set out in the Committee’s report on pages 73 to 91. D2 Procedure The Remuneration Committee is responsible for setting the remuneration of all Executive Directors. Details of the composition and the activities of the Committee are set out in the Committee’s Report on pages 73 to 91. E RELATIONSHIPS WITH SHAREHOLDERS A table of the Company’s subsidiaries and associated companies is included on pages 164 to 171. In addition, the Company operated though branches in a number of countries. IMPORTANT EVENTS The Board decided during 2016 to sell the major part of the Group's Thistle business and an agreement for its disposal was signed on 30 December 2016. The remaining elements of the business were incorporated into the JLT Specialty division. On 27 January 2017 an agreement was signed for the acquisition by JLT of a 50.1% stake in Construction Risk Partners LLC, a leading construction risk and surety specialist insurance broker in the US, for cash consideration of $50m, subject to the achievement of performance conditions in the 12 month period following completion. The terms of the transaction allow JLT to increase its shareholding to 100% over time. E1 Dialogue with shareholders The Board seeks to engage actively with all shareholders. Details of activity undertaken in this area can be found on page 62. E2 Constructive use of the AGM The AGM provides the Board with an important opportunity to meet with shareholders. All of the Directors (including the Chairmen of the Board Committees) are expected to attend and will be available to answer questions from shareholders attending the meeting. 94 Jardine Lloyd Thompson Group plc Annual Report 2016 EMPLOYMENT POLICIES The Group aims to provide an environment where individuals can excel. Wide share ownership, share option schemes and the Share Incentive Plan encourage employee engagement. Regular briefings and consultation, using the JLT intranet where possible, keep the employees informed about the Group’s performance and matters that affect them as employees. Additionally we offer a wide range of benefits for employees including health and lifestyle benefits. The information about the Group’s employees, employment of disabled people and employment practices is in the Group’s Corporate Responsibility statement set out on pages 46 to 53. ENVIRONMENTAL REPORTING The Group’s Corporate Responsibility statement is set out on pages 46 to 53. This includes the Group’s position on the environment as well as the Group’s Greenhouse Gas Emissions Report for the year ended 31 December 2016. At 31 December 2016 and 10 February 2017 (the latest practicable date prior to the date of this report), the Company had been notified of the following significant holdings of voting rights in its shares: 10 February 2017 % of voting rights % of voting rights 40.16 40.16 MFS Investment Management 8.85 8.76 Royal Bank of Canada (EBT Trustee) 4.16 3.98 • state whether IFRSs as adopted by the European Union and IFRS issued by the IASB and applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the Group and parent company financial statements respectively; and • prepare the financial statements on a going concern basis, unless it is inappropriate to presume that the Company will continue in business. The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s transactions and disclose, with reasonable accuracy at any time, the financial position of the Company and the Group, and enable them to ensure that the financial statements and the Directors’ Remuneration Report comply with the Companies Act 2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Company and the Group and, hence, for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. The Directors consider that the Annual Report, taken as a whole, is fair, balanced and understandable and provides Jardine Lloyd Thompson Group plc Annual Report 2016 95 SHAREHOLDER INFORMATION 31 December 2016 • make judgements and accounting estimates that are reasonable and prudent; FINANCIAL STATEMENTS SUBSTANTIAL SHAREHOLDINGS • select suitable accounting policies and then apply them consistently; CORPORATE GOVERNANCE It is JLT Group policy not to make donations to any EU or nonEU political party. JMH Investments Limited Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the Company, and of the profit or loss of the Group and the Company for that period. In preparing these financial statements, the Directors are required to: POLITICAL DONATIONS Shareholder STRATEGIC REPORT The Group is an equal opportunities employer and encourages diversity. We are fully committed to ensuring that disabled people are afforded equality of opportunity in respect of entering and continuing employment with us. If existing employees become disabled, every effort is made to make sure their employment with the Group continues. If such employees are unable to continue to work, every effort is made to safeguard their financial interests. The Group aims to provide training, development and promotion opportunities that are identical, as far as possible, for disabled and non-disabled employees. The Directors are responsible for preparing the Annual Report, the Directors’ Remuneration Report and the financial statements in accordance with applicable law and regulations. Company law requires the Directors to prepare financial statements for each financial year. Under that law, the Directors have prepared the Group financial statements in accordance with International Financial Reporting Standards (IFRSs), as adopted by the European Union, and the parent Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). OVERVIEW DIVERSITY STATEMENT OF DIRECTORS’ RESPONSIBILITIES CORPORATE GOVERNANCE the information necessary for shareholders to assess the Company’s position, performance, business model and strategy. Each of the Directors whose names and functions are listed on pages 56 and 57 confirms that, to the best of their knowledge: • the Group financial statements, which have been prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit of the Group; and • the Strategic Report, contained in pages 12 to 53 of the Annual Report, includes a fair review of the development and performance of the business and the position of the Group, together with a description of the principal risks and uncertainties that it faces. 4. Principal Risks & Environmental Factors – Reviewing the company’s Principal Risks in the context of the key environment factors/considerations over the next three years. These included key trends, issues, uncertainties (eg regulatory environment), known potentially impactful events (eg UK EU Referendum) and emerging risks (eg geo-political risk). As a result of this assessment, the Directors can confirm it is their reasonable expectation that, over the next three years, JLT will continue to operate and meet its on-going liabilities as they fall due. This statement is underpinned by various mitigating factors including the Group’s control environment, capital requirements and resources and the quality and accessibility of facilities. Each Director as at the date of this report, further confirms that: GOING CONCERN (a) so far as the Director is aware, there is no relevant audit information of which the Company’s auditors are unaware; and The Strategic Report on pages 12 to 53 includes information on the Group structure, the performance of our businesses, the markets in which we operate and the principal risks and uncertainties faced by the business. The Financial Statements on pages 101 to 171 include information on our Group financial results, cash flow and balance sheet position. (b) the Director has taken all the steps that he ought to have taken as a Director in order to make himself aware of any relevant audit information and to establish that the Company’s auditors are aware of that information. This confirmation is given and should be interpreted in accordance with the provisions of Section 418 of the Companies Act 2006. JLT VIABILITY STATEMENT As prescribed by provision C.2.2 of the UK Corporate Governance Code, the Board of Directors have conducted a detailed assessment of those risk events that could threaten JLT Group’s ability to continue to operate and meet its liabilities as they fall due. For this assessment Directors have selected a period of three years over which the Viability Statement would be considered. This timescale is believed to be appropriate given its alignment with the Group’s business and strategic planning process. JLT has undertaken a rigorous assessment, which included the following core components: 1. Financial Sensitivity Testing – For example; levels of planned revenue, the development of key strategic operations, changes in foreign exchange and interest rates, and cash consumption. 2. Risk Scenario Testing – Assessing the impact of a combination of principal risks crystallising during the viability period. 3. Reverse Stress Testing – Estimating the quantum of a loss, which may ultimately threaten the company’s viability, if not effectively managed, then reviewing this in the context of one of the key risks facing an insurance intermediary (eg E&O risk). 96 Jardine Lloyd Thompson Group plc Annual Report 2016 The Directors have also considered the Group's cash flow projections presented in the review of the budget for the full year to 31 December 2017 as well as work undertaken for the Viability Statement. The Directors are satisfied that these cash flow projections, taking into account reasonably possible risk sensitivities associated with these forecasts and the Group's current funding and facilities, alongside the Group's funding strategy, show that the Group will continue to operate for the foreseeable future. The Directors therefore continue to have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and continue to adopt a going concern basis (in accordance with the guidance "Going Concern and Liquidity Risk: Guidance for the Directors of UK Companies 2009" issued by the FRC) in preparing the financial statements. There has been no significant change in the financial or trading position of the Group since 31 December 2016. OTHER STATUTORY INFORMATION Directors’ Indemnity and Insurance The Company provides the appropriate level of Directors' and Officers' Liability Insurance in respect of any legal actions brought against its Directors, in addition to the indemnity included in the Company's Articles of Association. Neither the insurance nor the indemnity provides cover where the relevant Director or Officer acted fraudulently or dishonestly. LISTING RULE COMPLIANCE For compliance with DTR 4.1.5 R (2) and DTR 4.1.8 R, the content of the Management Report can be found in the Strategic Report and the Directors’ Report (on pages 12 to 53 and pages 92 to 99 respectively). OVERVIEW The Company has included in this report a Strategic Report (on pages 12 to 53) which provides an overview of the Company’s business, its position and performance during the year ended 31 December 2016. The Strategic Report also includes any likely developments in the Group and the Company. For the purposes of LR 9.8.4 C R, the information required by section LR 9.8.4 R can be found at the locations provided in the table below: Location Not applicable 2 Publication of unaudited financial information Not applicable 3 N/A (Section 3 removed from the FCA handbook) Not applicable 4 Long-term incentive schemes Page 125 5 Director waiver of emoluments Not applicable 6 Director waiver of future emoluments Not applicable 7 Non pre-emptive issues of shares for cash Not applicable 8 Non pre-emptive issues by a major subsidiary undertaking Not applicable 9 Any participation in a placing by a listed subsidiary undertaking Not applicable 10 Contracts of significance Not applicable 11 Provision of services by a controlling shareholder Not applicable 12 Shareholder waivers of dividend See paragraph below 13 Shareholder waiver of future dividend See paragraph below 14 Agreements with controlling shareholders Page 60 In relation to LR 9.8.4R(12) and (13) the Trustees of the JLT Employee Benefit Trust agree to waive dividends on the shares held by the Trust to meet the awards under the Long Term Incentive Plans and Senior Executive Share Scheme. SHAREHOLDER INFORMATION SHARE CAPITAL AND SHAREHOLDER RIGHTS The Board has the power to implement the purchase by the Company of its own shares in accordance with the power granted at the AGM each year, and will be seeking renewal of that power at the forthcoming AGM within the limits set out in the notice of that meeting. DIVIDENDS AND DISTRIBUTIONS Shareholders can declare final dividends by passing an ordinary resolution, but the amount of the dividend cannot exceed the amount recommended by the Board. The Board can pay interim dividends whenever the financial position of the Company, in the opinion of the Board, justifies such payment. The Board can withhold payment of all or any part of any dividend or other monies payable in respect of the Company’s shares from any person with a 0.25 per cent interest (as set out in the Articles) if that person has been served with Jardine Lloyd Thompson Group plc Annual Report 2016 97 SHAREHOLDER INFORMATION The Company has one class of share capital, being ordinary shares of 5 pence each, and all the shares rank pari passu. No person holds securities carrying special rights with regard to control of the Company. The Company did not purchase any shares during the year. At 31 December 2016, the Jardine Lloyd Thompson Employee Benefit Trust (the Trust) held 8,715,895 shares in the Company representing 3.98% of the issued capital (excluding treasury shares). At 10 February 2017 (being the latest practicable date prior to the posting of this report), the Trust held 8,667,083 shares representing 3.96% of the issued capital (excluding treasury shares). FINANCIAL STATEMENTS Movements in the share capital of the Company during the year ended 31 December 2016 are set out in note 24 on page 147. At 31 December 2016, the issued share capital consisted of 220,181,007 ordinary shares of 5 pence each, of which 1,143,131 shares were held as treasury shares for which voting rights would not be exercised. All the Company’s share schemes contain provisions relating to a change of control. Outstanding options and awards would normally vest and become exercisable on a change of control, subject to the satisfaction of any performance conditions as may be appropriate at that time. CORPORATE GOVERNANCE Subject Interest capitalised STRATEGIC REPORT Section 1 CORPORATE GOVERNANCE a notice after failure to provide the Company with information concerning interests in those shares required to be provided under the Companies Act. The Directors may also retain any dividends payable on shares on which the Company has a lien, and may apply the same in or towards satisfaction of the debts, liabilities or engagements in respect of which the lien exists. VOTING RIGHTS On a show of hands at a general meeting, every member present in person has one vote and on a poll, every member who is present in person or by proxy has one vote for each share held. In the case of joint holders of a share, the vote of the senior holder who tenders a vote, whether in person or by proxy, will be accepted to the exclusion of the votes of the other joint holders and, for this purpose, seniority will be determined by the order in which the names stand in the Register of Members in respect of the share. Voting rights in relation to treasury shares are suspended and the voting rights are not normally exercised in respect of the shares held in the Trust. The Trust holds shares which are used to satisfy awards made under the Company’s share plans. RESTRICTIONS ON VOTING No member, unless the Directors otherwise determine, is entitled to vote either in person or by proxy at any general meeting in respect of any shares held by the member if any call or other sum then payable by the member in respect of that share remains unpaid. In addition, no member is entitled to vote if the member has been served with a notice after failure to provide the Company with information concerning interests in those shares required to be provided under the Companies Act. DEADLINES FOR VOTING Votes may be exercised in person, by proxy or in relation to corporate members, by corporate representative. The Articles provide a deadline for submission of proxy forms of not less than 48 hours before the time appointed for the holding of the meeting or adjourned meeting, and the notice of AGM will specify the deadline for exercising voting rights. A member that is a corporation may appoint an individual to act on its behalf at a general meeting or class meetings as a corporate representative. The person so authorised shall be entitled to exercise the same powers on behalf of such corporation as the corporation could exercise if it were an individual member of the Company. 98 Jardine Lloyd Thompson Group plc Annual Report 2016 VARIATION OF RIGHTS If, at any time, the capital of the Company is divided into different classes of shares then, subject to statute, the Articles specify that rights attached to any class of shares may be varied with the written consent of the holders of at least 75% in nominal value of the issued shares of that class, or with the sanction of a special resolution passed at a separate general meeting of the holders of those shares. At every such separate general meeting, the quorum is two persons holding or representing by proxy at least one third in nominal value of the issued shares of the class (calculated excluding any shares held as treasury shares). PURCHASE OF OWN SHARES We will, as in previous years, be seeking renewal of our standing share buy-back authority at the forthcoming Annual General Meeting of up to a maximum of 10% of the Company’s issued capital. As was the case last year, we will not be seeking shareholder approval for a ‘Rule 9’ dispensation in relation to this authority pursuant to the Takeover Code. This means that in the event that the Directors were to initiate a buy-back, in order to avoid triggering a mandatory offer obligation upon Jardine Matheson Holdings Limited (JMH) under Rule 37 of the Takeover Code, JMH would need to participate in any such buy-back so that its overall percentage holding (which at 10 February 2017 was 40.16%) did not increase following the buy-back. Although the Company has not utilised the authority to buy back shares since 2008, the Board believes that it would be in the interests of all shareholders for the Company to continue to have the right to purchase its own shares in the market in appropriate circumstances. We would only exercise this authority if we believe that it is in the best interests of shareholders and would result in an improvement in earnings per share. TRANSFER OF SHARES All transfers of shares which are in certificated form may be effected by transfer in writing in any usual or common form, or in any other form acceptable to the Directors. The instrument of transfer must be signed by or on behalf of the transferor and (except in the case of fully-paid shares) by or on behalf of the transferee. The transferor shall remain the holder of the shares concerned until the name of the transferee is entered in the Register of Members of the Company. Transfers of shares which are in uncertificated form are effected by means of the CREST system. Subject to statutes and applicable CREST rules, the Directors may determine that any class of shares may be transferred by means of the CREST system, or that shares of any class should cease to be so held and transferred. The Directors are not aware of any agreements between shareholders that might result in restrictions on the transfer of shares or on voting rights. ARTICLES OF ASSOCIATION ANNUAL GENERAL MEETING The AGM notice is included in the Circular that accompanies this Annual Report. The meeting will be held at noon on Thursday 27 April 2017 at the St Botolph Building, 138 Houndsditch, London, EC3A 7AW. At that meeting, shareholders will be asked to vote separately on the Annual Report, and on the Report on Directors’ Remuneration. Separate resolutions will also be proposed on every substantially different issue. A poll will be held on each resolution to ensure that the votes of shareholders unable to attend the meeting are taken into account, and the results of the voting will be placed on our website as soon as possible after the meeting. The special business includes the renewal (within prescribed limits) of: • The Directors’ authority to allot Company securities within The Investment Association guidelines; • The disapplication of statutory pre-emption rights; and • The authority of the Company to purchase its own shares by way of market purchases. INDEPENDENT AUDITORS Following review, the Board proposes that PricewaterhouseCoopers LLP are re-appointed as the Company auditors. A resolution proposing this will be put to the AGM. FINANCIAL STATEMENTS The powers of the Directors are determined by UK legislation and the Articles of Association. The Directors are authorised to issue and allot shares, and to undertake purchases of Company shares, subject to shareholder approval at the AGM. Any amendment of the Articles requires shareholder approval in accordance with legislation in force from time to time. Copies will be available at the Company’s AGM and can also be accessed on the Group’s website: jlt.com. • Use of financial instruments, information on the Group’s financial risk management objectives and policies, its exposure to credit risk and foreign currency risk and its use of financial instruments (pages 44 to 45). CORPORATE GOVERNANCE A shareholder does not need to obtain the approval of the Company, or of other shareholders of shares in the Company, for a transfer of shares to take place. • An indication of likely future developments in the business of the Company (pages 12 to 53); and STRATEGIC REPORT The Directors may decline to recognise any instrument of transfer unless the instrument of transfer is in respect of only one class of share and, when submitted for registration, is accompanied by the relevant share certificates and such other evidence as the Directors may reasonably require. • The final dividend proposed by the Board (page 12); INFORMATION SET OUT IN THE STRATEGIC REPORT • Information about our people (page 7); By Order of the Board. SHAREHOLDER INFORMATION As permitted by the Companies Act, the following information (required by law to be included in the Report of the Directors) has been included in the Strategic Report: Jonathan Lloyd Group Company Secretary 28 February 2017 • Information about greenhouse gas emissions (pages 47 to 48); OVERVIEW The Directors may refuse to register a transfer of certificated shares that are not fully paid provided that partly paid shares must be transferable free from restrictions and investors must be provided with sufficient information to allow dealing on an open and proper basis. The Directors may also refuse to register an allotment or transfer of shares (whether fully-paid or not) in favour of more than four persons jointly. If the Directors refuse to register an allotment or transfer, they must give the transferee notice of the refusal as soon as is practicable and, in any event, within two months after the date on which the letter of allotment or transfer was lodged with the Company. Jardine Lloyd Thompson Group plc Annual Report 2016 99 FINANCIAL STATEMENTS Includes the report of the Independent Auditor and the primary reporting statements as well as the accounting policies under which the financial statements have been prepared. 101 108 109 110 111 Independent Auditors’ Report Consolidated Income Statement Consolidated Statement of Comprehensive Income Consolidated Balance Sheet Consolidated Statement of Changes in Equity 112 Consolidated Statement of Cash Flows 113 Significant Accounting Policies NOTES TO THE FINANCIAL STATEMENTS Contains the supporting notes to the financial statements which provide further detail and analysis 119 Alternative income statement 120 Segment information 123 Operating profit 124 Investment income 124 Finance income and costs 125 Employee information 127Services provided by the Company’s auditor and its associates 128 Income tax expense 129 Earnings per share 130 Dividends 130 Goodwill 132 Other intangible assets 133 Property, plant and equipment 134 Investments in associates 135 Available-for-sale financial assets 136 Derivative financial instruments 137 138 138 139 142 145 146 147 147 148 149 149 150 155 157 162 163 163 Trade and other receivables Cash and cash equivalents Trade and other payables Financial instruments by category Borrowings Deferred income taxes Provisions for liabilities and charges Share capital and premium Non-controlling interests Other reserves Qualifying Employee Share Ownership Trust Cash generated from operations Business combinations Business disposals Retirement benefit obligations Related-party transactions Commitments Subsequent events 164 Subsidiaries and associated companies COMPANY FINANCIAL STATEMENTS Includes UK GAAP accounts of the company 173 174 174 175 176 Independent Auditors’ Report Income Statement Balance Sheet Statement of Changes in Equity Significant Accounting Policies 177 Notes to the Company Financial Statements FINANCIAL STATEMENTS INDEPENDENT AUDITORS’ REPORT to the members of the Jardine Lloyd Thompson Group plc OVERVIEW REPORT ON THE GROUP FINANCIAL STATEMENTS What we have audited In our opinion, Jardine Lloyd Thompson Group plc’s group financial statements (the “financial statements”): The financial statements, included within the Annual Report, comprise: • give a true and fair view of the state of the group’s affairs as at 31 December 2016 and of its profit and cash flows for the year then ended; • the Consolidated Balance Sheet as at 31 December 2016; • have been properly prepared in accordance with International Financial Reporting Standards (“IFRSs”) as adopted by the European Union; and • the Consolidated Income Statement and the Consolidated Statement of Comprehensive Income for the year then ended; • the Consolidated Statement of Cash Flows for the year then ended; • have been prepared in accordance with the requirements of the Companies Act 2006 and Article 4 of the IAS Regulation. STRATEGIC REPORT Our opinion • the Consolidated Statement of Changes in Equity for the year then ended; and Certain required disclosures have been presented elsewhere in the Annual Report, rather than in the notes to the financial statements. These are cross-referenced from the financial statements and are identified as audited. The financial reporting framework that has been applied in the preparation of the financial statements is IFRSs as adopted by the European Union, and applicable law. CORPORATE GOVERNANCE • the notes to the financial statements, which include a summary of significant accounting policies and other explanatory information. OUR AUDIT APPROACH • Overall group materiality: £8.6m which represents 5% of underlying profit before tax, which comprises profit before tax adjusted for non-recurring exceptional items. Materiality • We scoped the audit based on entities that significantly contribute to revenue (greater than 15%), thereafter based on material components in order to obtain sufficient coverage of the group. • We conducted full scope audits of the financial information of 17 reporting entities, across 7 countries. Audit scope • Taken together, these territories and functions where we performed our audit work accounted for 75% of group revenues and 96% of underlying profit before tax. X Area of focus We focused our work on: • Complex and judgemental areas of revenue recognition. • Completeness and valuation of litigation provisions. • Valuation and impairment of intangible assets. • Valuation of the defined benefit pension deficit. • Treatment of the long term incentive plans and the Employee Share Trust. Jardine Lloyd Thompson Group plc Annual Report 2016 101 SHAREHOLDER INFORMATION • Certain group functions and entities, including those covering treasury, taxation and pensions were also subject to full scope audits. FINANCIAL STATEMENTS Overview FINANCIAL STATEMENTS INDEPENDENT AUDITORS’ REPORT CONTINUED The scope of our audit and our areas of focus We conducted our audit in accordance with International Standards on Auditing (UK and Ireland) (“ISAs (UK & Ireland)”). We designed our audit by determining materiality and assessing the risks of material misstatement in the financial statements. In particular, we looked at where the directors made subjective judgements, for example in respect of significant accounting estimates that involved making assumptions and considering future events that are inherently uncertain. As in all of our audits we also addressed the risk of management override of internal controls, including evaluating whether there was evidence of bias by the directors that represented a risk of material misstatement due to fraud. The risks of material misstatement that had the greatest effect on our audit, including the allocation of our resources and effort, are identified as “areas of focus” in the table below. We have also set out how we tailored our audit to address these specific areas in order to provide an opinion on the financial statements as a whole, and any comments we make on the results of our procedures should be read in this context. This is not a complete list of all risks identified by our audit. Area of focus Complex and judgemental areas of revenue recognition The significant accounting policies section of the financial statements discloses JLT’s revenue accounting policy (refer to page 116). How our audit addressed the area of focus • We have performed walkthroughs of key controls relevant to material revenue streams and performed testing over these controls in order to obtain comfort over the cut off, occurrence and accuracy of revenue around the Group. Revenue is the largest balance in the group financial statements. • We substantively tested the timing of recognising revenue in material The Group has a number of revenue streams for which the timing and revenue streams by reviewing and assessing contractual terms and extent of revenue recognition is considered to be more complex or performance obligations to customers. judgemental, for example, revenue streams with ongoing performance • We substantively tested accrued and deferred revenue by evaluating conditions, long term revenue streams which generate significant the appropriateness of the key assumptions and considering the accrued income balances and third party revenue sharing arrangements. accuracy of prior year estimates against the current year realisation which did not identify unusual or irregular items. • We reviewed unusual or complex contracts, for example, third party pay away arrangements, and assessed them to ensure there is appropriate revenue recognition in line with the terms of the contract. Based on the results of our testing we did not identify any areas where we deemed revenue recognition was inappropriate. Completeness and valuation of litigation provisions As at 31 December 2016, the Group had a litigation provision of £7.4m (2015: £18.2m). The significant accounting policies section of the financial statements discloses JLT’s accounting policy in relation to litigation provisions (refer to page 116) and Note 23 outlines the detailed provision disclosures. There is an inherent level of uncertainty that surrounds litigation provisions in relation to potential and actual claims where clients or third parties believe there has been fault in the services provided. Consequently a high degree of management judgement is involved in determining the level of provision required. • We updated our understanding of management’s process to identify and evaluate provisions for potential and outstanding litigation for the group. • We met with management to discuss new significant legal provisions as well as changes to significant existing potential and actual legal provisions. • We reviewed the E&O register maintained by the Group Legal department as well as minutes of committee meetings. • In instances where external legal counsel was engaged, we obtained external confirmations. • We substantively tested legal expenses across the Group to identify any other potential areas of unrecorded potential and actual claims. • We understood the underlying assumptions, rationale and sensitivities having regard to the potential for bias. • We considered the appropriateness of the judgements and sensitivities management have adopted to determine any significant legal provisions, as well as the resulting disclosures. • We have reviewed the accuracy of management’s estimates in the prior years against actual settlements or current estimates. As a result of this we determined that the overall provision is appropriate. The nature of the provisions, being determined on an assessment of legal outcomes, means any final settlement is subject to significant uncertainty. The results could differ, possibly materially, from the amounts provided. 102Jardine Lloyd Thompson Group plc Annual Report 2016 How our audit addressed the area of focus • We evaluated the results of management’s impairment assessment, including an assessment of the appropriateness of the methodology used to perform this and performed substantive testing of all inputs into their valuation such as agreeing to the approved budgets and checking historical performance against the budget. The significant accounting policies section of the financial statements discloses JLT’s accounting policy in relation to goodwill and intangibles (refer to page 114), and Notes 11 and 12 outline the detailed goodwill and intangible disclosures. • We considered the appropriateness of the following key assumptions within management’s valuation: Based on the results of their impairment analysis, management determined there was considerable headroom of the recoverable amount above the net asset value in each of the group’s Cash Generating Units (‘CGUs’), and therefore there was no impairment. -- Terminal growth rates in the forecasts by comparing them to economic and industry forecasts; and -- WACC by assessing the cost of capital for the company and comparable organisations. • We performed sensitivity analysis around the key assumptions above to ascertain the extent of change in those assumptions that either individually or collectively would be required for goodwill to be impaired. • For computer software intangibles we performed substantive testing to check the amount that has been capitalised is directly associated with the production of identifiable and unique software products that will generate economic benefits exceeding costs beyond one year. Specifically for the Employee Benefits bespoke system, we obtained the model and assessed the assumptions to identify if these were realistic based on the business plan and through a scenario based sensitivity analysis. Based on our testing we determined that management's impairment assessment is reasonable based on the current business plans and historical performance for both goodwill and significant intangible assets. Valuation of pension deficit As at 31 December 2016, the net pension liability is £198.4m (2014: £130.4m). The significant accounting policies section of the financial statements discloses JLT’s accounting policy in relation to the various pension arrangements (refer to page 116), and Note 31 outlines the detailed pension disclosures. • Discount rate: Under IAS 19, the discount rate should be set with reference to the yield on high quality corporate bonds of term appropriate to the duration of the liabilities. • Inflation rate: We agreed the rates used by management for each of these elements to the Bank of England inflation curve. • Mortality: We considered the appropriateness of the base tables selected for use by management by reference to the mortality experience analysis completed by the UK Pension Scheme Trustees as part of the 2014 funding valuation. No material exceptions were identified as part of our testing of the assumptions outlined above and we consider the assumptions used to be in line with recognised market practices. We are satisfied that the overall pension deficit is appropriately valued. • Future rates of price inflation: the level of future pension payments is linked to price inflation indices. Various investment market statistics are used to form a view on the long term average rates of price retail and consumer price inflation. SHAREHOLDER INFORMATION • Post retirement mortality: Scheme specific base tables are used with an allowance for future improvements in life expectancy based on recent projections. These projections will depend on future expectations of improvements in life expectancy and are therefore uncertain. • We tested the controls over the completeness and accuracy of pension scheme data on which the pension liability assumptions are based. We noted no exceptions from our testing. • We assessed the appropriateness of the methodology used by management including the key assumptions used to value the UK pension liabilities. FINANCIAL STATEMENTS We focus on this area as the pension scheme obligation is highly sensitive to changes in the assumptions used within the model to calculate the valuation and subsequent charge or credit to the Statement of Other Comprehensive Income (‘OCI’).Those assumptions to which the liability is most sensitive are as follows: • Discount rate: We considered the appropriateness of the 2.80% discount rate assumption used by reference to the iBoxx AA 15+ corporate bond index. We reviewed the adjustment made by management to match the duration of the liabilities and compared this to assumptions adopted by other schemes with a similar duration. CORPORATE GOVERNANCE • For capitalised employment contracts we performed substantive testing over a sample of contracts to ensure there were relevant performance conditions to allow the capitalisation of the contracts. STRATEGIC REPORT We focused on this area because the determination of whether or not certain elements of goodwill and intangible assets were impaired involves complex and subjective judgements by the Directors about the future results of the relevant parts of the business. Management calculates the recoverable amount by using a value in use (‘VIU’) discounted cash flow model underpinned by key assumptions which are the terminal growth rates and weighted average cost of capital (‘WACC’) by CGU. OVERVIEW Area of focus Valuation and impairment of intangible assets As at 31 December 2016, the group had goodwill of £543.0m (2015: £496.2m) and intangible assets of £102.0m (2015: £104.3m) (comprised of computer software and capitalised employment contracts). Jardine Lloyd Thompson Group plc Annual Report 2016 103 FINANCIAL STATEMENTS INDEPENDENT AUDITORS’ REPORT CONTINUED Area of focus Accounting for long term incentive plans and the Employee Share Trust (‘EST’) During the year management identified a change to the employee share plans which changed the dividend rights attaching during the vesting period. Following their analysis management considered that both the treatment of the share plans in the calculation of basic earnings per share (‘EPS’) and diluted EPS was incorrect and that the Employee Share Trust should be accounted for in the company balance sheet of Jardine Lloyd Thompson Group plc. How our audit addressed the area of focus • We obtained the various share schemes that were in issue from 2014 to 2016 and read the key features of these schemes paying particular attention to the dividend rights attaching under the schemes. • We assessed the ownership, funding and control arrangements relating to the Employee Share Trust and the transaction flows between Jardine Lloyd Thompson Group plc, JIB Group Limited and the trading entities. • We assessed management’s accounting paper and the proposed restatement of the 2015 basic and diluted EPS calculation. The accounting for share based payments is a complex area of IFRS, • We tested the revised calculation of basic and diluted EPS. in particular the interaction with the Employee Share Trust and treatment • We assessed the accounting entries to correctly present the Employee of the options in the calculation of basic and diluted EPS. Share Trust in the Company balance sheet of Jardine Lloyd Thompson In assessing the accounting for these plans the key features we Group plc. considered were: As a result of these procedures we have not identified any material • The dividend rights attaching to each employee share plan; issues and concur with management’s proposed restatements. We have • The ownership and control of the Employee Share Trust and assessed the disclosure of the restatements within the Jardine Lloyd dividend rights attaching to shares purchased by the Trust; and Thompson Group plc financial statements as satisfactory. • The treatment of the issued share awards and the Employee Share Trust in the calculation of the average weighted shares in issue in the basic and diluted EPS calculation. How we tailored the audit scope We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole, taking into account the geographic structure of the group, the accounting processes and controls, and the industry in which the group operates. The group is organised on a worldwide basis into three main segments, based on the services and products offered: ‘Risk & Insurance’, ‘Employee Benefits’ and ‘Head Office & Other operations’. The Risk & Insurance business comprises JLT’s global specialist, wholesale, reinsurance broking, personal lines and SME activities. The Employee Benefits business consists of pension administration, outsourcing and employee benefits consultancy, healthcare and wealth management activities. Head Office & Other operations consists of holding companies, central administration functions and investments in associates. There are several shared service centres around the world particularly in India. Although these business segments are managed on a worldwide basis, they operate in five principal geographical areas of the world. There were four financially significant components made up of JLT Specialty (Risk & Insurance), JLT UK Employee Benefits (Employee Benefits), JLT Re (Risk & Insurance), and JLT Australia (Risk & Insurance). In addition we selected thirteen further reporting entities based on their size and risk characteristics for full scope audits of their financial information, and one further reporting entity based on its size and risk characteristic for specified procedures. Taken together, the territories and functions where we performed our audit work accounted for 75% of group revenues and 96% of underlying profit before tax. 104Jardine Lloyd Thompson Group plc Annual Report 2016 In establishing the overall approach to the group audit we determined the type of work that needed to be performed at the reporting units by us, as the group engagement team, or component auditors from other PwC network firms operating under our instruction. Where the work was performed by component auditors, we determined the level of involvement we needed to have in the audit work at those reporting units to be able to conclude whether sufficient appropriate audit evidence had been obtained as a basis for our opinion on the group financial statements as a whole. We issued instructions to each component engagement team. As part of the supervision process the group engagement team based in the UK visited the US and Canada. We have held regular planning and coordination calls with our component audit teams. During our half year review and year-end audit we held weekly calls with each component audit team to ensure significant audit and accounting issues are discussed and insights are shared in a timely manner. We rotate our remote review of significant component work papers, this year focusing on Australia, Brazil, Colombia and the US. Materiality The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and on the financial statements as a whole. Based on our professional judgement, we determined materiality for the financial statements as a whole as follows: Rationale for benchmark applied £8.6m (2015: £8.5m). We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £0.4m (2015: £0.4m) as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons. Going concern Under ISAs (UK & Ireland) we are required to report to you if we have anything material to add or to draw attention to in relation to the directors’ statement about whether they considered it appropriate to adopt the going concern basis in preparing the financial statements. We have nothing material to add or to draw attention to. • the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and • the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. In addition, in light of the knowledge and understanding of the group and its environment obtained in the course of the audit, we are required to report if we have identified any material misstatements in the Strategic Report and the Directors’ Report. We have nothing to report in this respect. ISAs (UK & Ireland) reporting Under ISAs (UK & Ireland) we are required to report to you if, in our opinion: • information in the Annual Report is: -- materially inconsistent with the information in the audited financial statements; or We have no exceptions to report. -- apparently materially incorrect based on, or materially inconsistent with, our knowledge of the group acquired in the course of performing our audit; or -- otherwise misleading. • the statement given by the directors on page 95, in accordance with provision C.1.1 of the UK Corporate Governance Code (the “Code”), that they consider the Annual Report taken as a whole to be fair, balanced and understandable and provides the information necessary for members to assess the group’s position and performance, business model and strategy is materially inconsistent with our knowledge of the group acquired in the course of performing our audit. • the section of the Annual Report on pages 63 to 70, as required by provision C.3.8 of the Code, describing the work of the Audit Committee does not appropriately address matters communicated by us to the Audit Committee. We have no exceptions to report. We have no exceptions to report. Jardine Lloyd Thompson Group plc Annual Report 2016 105 SHAREHOLDER INFORMATION In our opinion, based on the work undertaken in the course of the audit: FINANCIAL STATEMENTS As noted in the directors’ statement, the directors have concluded that it is appropriate to adopt the going concern basis in preparing the financial statements. The going concern basis presumes that the group has adequate resources to remain in operation, and that the directors intend it to do so, for at least one year from the date the financial statements were signed. As part of our audit we have concluded that the directors’ use of the going concern basis is appropriate. However, because not all future events or conditions can be predicted, these statements are not a guarantee as to the group’s ability to continue as a going concern. Companies Act 2006 reporting CORPORATE GOVERNANCE Under the Listing Rules we are required to review the directors’ statement, set out on page 96, in relation to going concern. We have nothing to report having performed our review. CONSISTENCY OF OTHER INFORMATION AND COMPLIANCE WITH APPLICABLE REQUIREMENTS STRATEGIC REPORT 5% of underlying profit before tax, which comprises profit before tax adjusted for non-recurring exceptional items. When reviewing financial performance management focus on underlying profit (that is, profit before tax excluding non-recurring exceptional items). It is this measure that is used both to discuss performance of the group with investors and in calculating employee bonuses and therefore we have concluded it is the most appropriate measure of performance against which to set our materiality benchmark. OVERVIEW Overall Group materiality How we determined it OTHER REQUIRED REPORTING FINANCIAL STATEMENTS INDEPENDENT AUDITORS’ REPORT CONTINUED The directors’ assessment of the prospects of the group and of the principal risks that would threaten the solvency or liquidity of the group Under ISAs (UK & Ireland) we are required to report to you if we have anything material to add or to draw attention to in relation to: • the directors’ confirmation on page 62 of the Annual Report, in accordance with provision C.2.1 of the Code, that they have carried out a robust assessment of the principal risks facing the group, including those that would threaten its business model, future performance, solvency or liquidity. We have nothing material to add or to draw attention to. We have nothing material to add or to draw attention to. We have • the directors’ explanation on page 96 of the Annual Report, in accordance with provision C.2.2 nothing material to of the Code, as to how they have assessed the prospects of the group, over what period they have add or to draw attention to. done so and why they consider that period to be appropriate, and their statement as to whether they have a reasonable expectation that the group will be able to continue in operation and meet its liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions. • the disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated. Under the Listing Rules we are required to review the directors’ statement that they have carried out a robust assessment of the principal risks facing the group and the directors’ statement in relation to the longer-term viability of the group. Our review was substantially less in scope than an audit and only consisted of making inquiries and considering the directors’ process supporting their statements; checking that the statements are in alignment with the relevant provisions of the Code; and considering whether the statements are consistent with the knowledge acquired by us in the course of performing our audit. We have nothing to report having performed our review. Adequacy of information and explanations received Under the Companies Act 2006 we are required to report to you if, in our opinion, we have not received all the information and explanations we require for our audit. We have no exceptions to report arising from this responsibility. Directors’ remuneration Under the Companies Act 2006 we are required to report to you if, in our opinion, certain disclosures of directors’ remuneration specified by law are not made. We have no exceptions to report arising from this responsibility. 106Jardine Lloyd Thompson Group plc Annual Report 2016 Corporate governance statement Under the Listing Rules we are required to review the part of the Corporate Governance Statement relating to ten further provisions of the Code. We have nothing to report having performed our review. RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS AND THE AUDIT Our responsibilities and those of the directors As explained more fully in the of Directors’ Responsibilities Statement set out on page 95, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and ISAs (UK & Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. This report, including the opinions, has been prepared for and only for the parent company’s members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. What an audit of financial statements involves An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: • whether the accounting policies are appropriate to the group’s circumstances and have been consistently applied and adequately disclosed; • the reasonableness of significant accounting estimates made by the directors; and • the overall presentation of the financial statements. We primarily focus our work in these areas by assessing the directors’ judgements against available evidence, forming our own judgements, and evaluating the disclosures in the financial statements. We test and examine information, using sampling and other auditing techniques, to the extent we consider necessary to provide a reasonable basis for us to draw conclusions. We obtain audit evidence through testing the effectiveness of controls, substantive procedures or a combination of both. OVERVIEW In addition, we read all the financial and non-financial information in the Annual Report to identify material inconsistencies with the audited financial statements and to identify any information that is apparently materially incorrect based on, or materially inconsistent with, the knowledge acquired by us in the course of performing the audit. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. With respect to the Strategic Report and Directors’ Report, we consider whether those reports include the disclosures required by applicable legal requirements. STRATEGIC REPORT Nick Wilks (Senior Statutory Auditor) for and on behalf of PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors London 28 February 2017 CORPORATE GOVERNANCE • The maintenance and integrity of the Jardine Lloyd Thompson Group plc website is the responsibility of the directors; the work carried out by the auditors does not involve consideration of these matters and, accordingly, the auditors accept no responsibility for any changes that may have occurred to the financial statements since they were initially presented on the website. • Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. FINANCIAL STATEMENTS SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 107 FINANCIAL STATEMENTS CONSOLIDATED INCOME STATEMENT for the year ended 31 December 2016 Notes 2016 £'000 2015 £'000 2 2,4 2 1,256,556 4,730 1,261,286 1,151,392 3,689 1,155,081 6 3 1,2,3 (794,363) (66,849) (209,518) (34,951) 155,605 (727,334) (61,167) (163,685) (30,538) 172,357 1,2 3 193,672 (1,245) 187,462 (21,155) Restructuring costs Net litigation costs Net gain on sale of associate Other exceptional items Operating profit 3 3 3 3 1,2,3 (13,900) (21,114) (1,808) 155,605 (9,878) (1,556) 18,595 (1,111) 172,357 Finance costs Finance income Finance costs - net Share of results of associates Profit before taxation Income tax expense 5 5 5 (24,225) 2,147 (22,078) 1,353 134,880 (44,018) (24,473) 1,612 (22,861) 5,531 155,027 (41,586) 90,862 113,441 81,466 9,396 90,862 103,099 10,342 113,441 38.6p 37.8p restated 48.6p 48.0p Fees and commissions Investment income Total revenue Salaries and associated expenses Premises Other operating costs Depreciation, amortisation and impairment charges Operating profit Analysed as: Operating profit before exceptional items Acquisition and integration costs 1,2 8 Profit for the year Profit attributable to: Owners of the parent Non-controlling interests Earnings per share attributable to the owners of the parent during the year (expressed in pence per share) Basic earnings per share Diluted earnings per share The notes on pages 113 to 171 form an integral part of these consolidated financial statements. 108Jardine Lloyd Thompson Group plc Annual Report 2016 2 9 OVERVIEW CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME for the year ended 31 December 2016 Notes Profit for the year 2016 £'000 2015 £'000 90,862 113,441 (71,642) 11,850 (59,792) 43,149 (8,856) 34,293 42 (181) (41,487) 105,369 63,743 (34) 10 (12,569) (13,622) (26,215) 3,951 94,813 8,078 121,519 80,889 13,924 94,813 112,552 8,967 121,519 Other comprehensive (expense)/income 31 Other comprehensive income net of tax Total comprehensive income for the year Attributable to: Owners of the parent Non-controlling interests CORPORATE GOVERNANCE Items that may be reclassified subsequently to profit or loss Fair value gains/(losses) net of tax: - available-for-sale - available-for-sale reclassified to the income statement - cash flow hedges Currency translation differences Total items that may be reclassified subsequently to profit or loss STRATEGIC REPORT Items that will not be reclassified to profit or loss Remeasurement of post-employment benefit obligations Taxation thereon Total items that will not be reclassified to profit or loss The notes on pages 113 to 171 form an integral part of these consolidated financial statements. FINANCIAL STATEMENTS SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 109 FINANCIAL STATEMENTS CONSOLIDATED BALANCE SHEET as at 31 December 2016 2016 £'000 2015 £'000 11 12 13 14 15,20 16,20 31 22 543,013 101,963 64,330 50,928 23,805 117,043 509 70,088 971,679 496,166 104,323 63,167 41,180 15,466 33,684 366 51,023 805,375 Notes NET OPERATING ASSETS Non-current assets Goodwill Other intangible assets Property, plant and equipment Investments in associates Available-for-sale financial assets Derivative financial instruments Retirement benefit surpluses Deferred tax assets Current assets 17 588,640 528,595 Derivative financial instruments 16,20 7,930 1,544 Available-for-sale financial assets 15,20 116,933 19 Cash and cash equivalents 18,20 939,945 1,653,448 901,087 1,431,245 20,21 19 16,20 (54,729) (1,257,782) (33,136) (5,119) (8,826) (1,359,592) 293,856 (22,338) (1,086,278) (6,115) (8,749) (18,594) (1,142,074) 289,171 20,21 16,20 22 31 23 (633,103) (69,652) (11,378) (198,921) (1,571) (914,625) 350,910 (581,244) (33,726) (16,978) (130,753) (1,043) (763,744) 330,802 24 24,26 26 26 11,008 104,111 (54,453) 83,561 183,919 328,146 22,764 350,910 11,008 104,074 (12,827) (17,280) 227,362 312,337 18,465 330,802 Trade and other receivables Current liabilities Borrowings Trade and other payables Derivative financial instruments Current tax liabilities Provisions for liabilities and charges 23 Net current assets Non-current liabilities Borrowings Derivative financial instruments Deferred tax liabilities Retirement benefit obligations Provisions for liabilities and charges TOTAL EQUITY Capital and reserves attributable to the owners of the parent Ordinary shares Share premium Fair value and hedging reserves Exchange reserves Retained earnings Shareholders’ equity Non-controlling interests The notes on pages 113 to 171 form an integral part of these consolidated financial statements. The consolidated financial statements on pages 108 to 171 were approved by the Board on 28 February 2017 and signed on its behalf by: Charles Rozes Finance Director 110Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW CONSOLIDATED STATEMENT OF CHANGES IN EQUITY for the year ended 31 December 2016 Notes Balance at 1 January 2016 Total comprehensive income for the year Dividends Amounts in respect of share based payments: 10 Noncontrolling interests £’000 18,465 Total equity £’000 330,802 81,466 9,396 90,862 Other reserves £’000 73,967 - - 81,466 - 59,215 (59,792) (577) 4,528 3,951 - 59,215 - 21,674 (67,962) 80,889 (67,962) 13,924 (8,435) 94,813 (76,397) - reversal of amortisation net of tax - - 24,952 24,952 - 24,952 - shares acquired - - (17,809) (17,809) - (17,809) Acquisitions 29 - - - - (1,159) (1,159) Disposals Change in non-controlling interests 30 - - (4,298) (4,298) (31) - (31) (4,298) Issue of share capital 24 Notes Balance at 1 January 2015 10 37 - 37 - 37 133,219 183,919 328,146 22,764 350,910 Ordinary shares £’000 Other reserves £’000 Retained earnings £’000 Shareholders’ equity £’000 Noncontrolling interests £’000 Total equity £’000 11,006 98,674 178,932 288,612 17,940 306,552 - - 103,099 103,099 10,342 113,441 - (24,840) 34,293 9,453 (1,375) 8,078 - (24,840) - 137,392 (64,484) 112,552 (64,484) 8,967 (8,923) 121,519 (73,407) Amounts in respect of share based payments: - reversal of amortisation net of tax - - 21,740 21,740 - 21,740 - shares acquired - - (26,056) (26,056) - (26,056) Acquisitions - - - - (787) (787) Disposals Change in non-controlling interests - - (20,162) (20,162) 1,268 - 1,268 (20,162) Issue of share capital Balance at 31 December 2015 24 2 133 - 135 - 135 11,008 73,967 227,362 312,337 18,465 330,802 FINANCIAL STATEMENTS Profit for the period Other comprehensive (expense)/ income for the period Total comprehensive (expense)/ income for the period Dividends 11,008 CORPORATE GOVERNANCE Balance at 31 December 2016 STRATEGIC REPORT Profit for the period Other comprehensive income/(expense) for the year Retained Shareholders’ earnings equity £’000 £’000 227,362 312,337 Ordinary shares £’000 11,008 The notes on pages 113 to 171 form an integral part of these consolidated interim financial statements. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 111 FINANCIAL STATEMENTS CONSOLIDATED STATEMENT OF CASH FLOWS for the year ended 31 December 2016 Notes 2016 £'000 2015 £'000 28 166,712 215,380 (17,403) (16,448) Cash flows from operating activities Cash generated from operations Interest paid 6,639 5,116 Taxation paid (46,241) (37,003) Increase in net insurance broking payables 137,510 883 247,217 167,928 Interest received Dividend received from associates Net cash generated from operating activities 935 800 248,152 168,728 Cash flows from investing activities Purchase of property, plant and equipment 13 (9,556) (15,183) Purchase of other intangible assets 12 (30,215) (45,940) 928 1,282 29 (13,381) (20,824) (3,013) (411) 30 15,141 (122) 2 - 80,235 15 (107,636) (5,081) Proceeds from disposal of property, plant and equipment Acquisition of businesses, net of cash acquired Acquisition of associates Proceeds from disposal of businesses, net of cash disposed Proceeds from disposal of associates Purchase of available-for-sale financial assets Proceeds from disposal of available-for-sale financial assets Purchase of available-for-sale other investments 15 Proceeds from disposal of available-for-sale other investments Net cash used in investing activities 20 5,039 - (1,964) 303 243 (147,409) (2,726) Cash flows from financing activities Dividends paid to owners of the parent (66,388) (63,094) Purchase of shares (17,809) (26,056) 37 135 355 17,637 Repayments of borrowings (5,056) (50,118) Dividends paid to non-controlling interests (8,435) (8,923) (97,296) (130,419) Proceeds from issuance of ordinary shares 24 Proceeds from borrowings Net cash used in financing activities Net increase in cash and cash equivalents 3,447 35,583 Cash and cash equivalents at beginning of year 901,087 871,246 Exchange gains/(losses) on cash and cash equivalents Cash and cash equivalents at end of year The notes on pages 113 to 171 form an integral part of these consolidated financial statements. 112Jardine Lloyd Thompson Group plc Annual Report 2016 18 35,411 (5,742) 939,945 901,087 SIGNIFICANT ACCOUNTING POLICIES for the year ended 31 December 2016 Compliance with IFRS Historical cost convention The consolidated financial statements have been prepared on a going concern basis, under the historical cost convention, except for the following: • the available-for-sale financial assets, financial assets and liabilities (including derivative financial instruments) are measured at fair value; and • defined benefit pension plans where plan assets are measured at fair value. No new standards, amendments or interpretations, effective for the first time for the financial year beginning on or after 1 January 2016 have had a material impact on the Group. BASIS OF CONSOLIDATION Subsidiaries Subsidiaries are all entities (including structured entities) over which the Group has control. Subsidiaries are fully consolidated from the date on which control is transferred to the Group. They are de-consolidated from the date that control ceases. Acquisition related costs are expensed as incurred. If a business combination is achieved in stages, the fair value of the Group’s previously held equity interest in the acquiree is remeasured to fair value at the acquisition date through profit or loss. Any contingent consideration to be transferred by the Group is recognised at fair value at the acquisition date. Subsequent changes to the fair value The difference between fair value of any consideration paid and the relevant share acquired of the carrying value of net assets of the subsidiary is recorded in equity. Gains or losses on disposals to non-controlling interests are also recorded in equity. Disposal of subsidiaries When the Group ceases to have control, any retained interest in the entity is remeasured to its fair value at the date when control is lost, with the change in carrying amount recognised in profit or loss. The fair value is the initial carrying amount for the purposes of subsequently accounting for the retained interest as an associate, joint venture or financial asset. In addition, any amounts previously recognised in other comprehensive income in respect of that entity are accounted for as if the Group had directly disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive income are reclassified to profit or loss. Associates Associates are entities over which the Group has significant influence but not control, generally accompanying a shareholding of between 20% and 50% of the voting rights. Investments in associates are accounted for using the equity method of accounting. Under the equity method, the investment is initially recognised at cost, and the carrying amount is increased or decreased to recognise the investor’s share of the profit or loss of the investee after the date of acquisition. The Group’s investment in associates includes goodwill identified on acquisition. If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of the amounts previously recognised in other comprehensive income is reclassified to profit or loss where appropriate. The Group’s share of post-acquisition profit or loss is recognised in the income statement, and its share of post-acquisition movements in other comprehensive income is recognised in other comprehensive income with a corresponding adjustment to the carrying amount of the investment. Jardine Lloyd Thompson Group plc Annual Report 2016 113 SHAREHOLDER INFORMATION The Group uses the acquisition method of accounting to account for business combinations. The consideration transferred for the acquisition of a subsidiary is the fair values of the assets transferred, the liabilities incurred and the equity interests issued by the Group. The consideration transferred includes the fair value of any asset or liability resulting from a contingent consideration arrangement. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition date. On an acquisition-by-acquisition basis, the Group recognises any non-controlling interest in the acquiree either at fair value or at the non-controlling interest’s proportionate share of the acquiree’s net assets. Transactions with non-controlling interests that do not result in loss of control are accounted for as equity transactions that is, as transactions with the owners in their capacity as owners. FINANCIAL STATEMENTS The Group controls an entity when the Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. Transactions with non-controlling interests CORPORATE GOVERNANCE STANDARDS, AMENDMENTS AND INTERPRETATIONS EFFECTIVE IN 2016 The excess of the consideration transferred, the amount of any noncontrolling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the identifiable net assets acquired is recorded as goodwill. If the total of consideration transferred, non-controlling interest recognised and previously held interest measured is less than the fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is recognised directly in the income statement. Inter-company transactions, balances, income and expenses on transactions between Group companies are eliminated. Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group. STRATEGIC REPORT The consolidated financial statements of the Group have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRSs as adopted by the EU) and interpretations issued by the IFRS Interpretations Committee (IFRS IC) and the Companies Act 2006 applicable to Companies reporting under IFRSs. The financial statements comply with IFRS as issued by the International Accounting Standards Board (IASB). of the contingent consideration that is deemed to be an asset or liability is recognised in accordance with IAS 39 either in profit or loss or as a charge to other comprehensive income. Contingent consideration that is classified as equity is not remeasured, and its subsequent settlement is accounted for within equity. OVERVIEW BASIS OF PREPARATION FINANCIAL STATEMENTS SIGNIFICANT ACCOUNTING POLICIES CONTINUED When the Group’s share of losses in an associate equals or exceeds its interest in the associate, including any other unsecured receivables, the Group does not recognise further losses, unless it has incurred legal or constructive obligations or made payments on behalf of the associate. Unrealised gains on transactions between the Group and its associates are eliminated to the extent of the Group’s interest in the associates. Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset transferred. Accounting policies of the associates have been modified where necessary to ensure consistency with the policies adopted by the Group. SEGMENT REPORTING Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating decision-maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Chief Executive Officer. FOREIGN CURRENCIES Functional and presentation currency Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic environment in which the entity operates (‘the functional currency’). The consolidated financial statements are presented in sterling, which is the Group’s functional and presentational currency. Transactions and balances Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement, except when deferred in equity as qualifying cash flow hedges and qualifying net investment hedges. Translation differences on non-monetary items, such as equities held at fair value through profit or loss, are reported as part of the fair value gain or loss. Translation differences on non-monetary items, such as equities classified as available-for-sale financial assets, are included in other comprehensive income. GOODWILL ARISING ON CONSOLIDATION Goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the identifiable net assets of the acquired subsidiary/associate at the date of acquisition. Goodwill on acquisitions of subsidiaries is shown separately on the Balance Sheet. Goodwill on acquisitions of associates is included in investments in associates. Goodwill is not amortised but it is tested for impairment annually or more frequently if events or changes in circumstances indicate that it might be impaired, and is carried at cost less accumulated impairment losses. Gains and losses on the disposal of an entity include the carrying amount of goodwill relating to the entity sold. Goodwill is allocated to cash generating units, or groups of cash generating units, for the purpose of impairment testing. Cash generating units represent the lowest level of geographical and business segment combinations that the Group uses for internal reporting purposes. OTHER INTANGIBLE ASSETS Computer software Acquired computer software licenses are capitalised on the basis of the costs incurred to acquire them and bring them to use. These costs are amortised over their estimated useful lives. Costs associated with maintaining computer software programmes are recognised as an expense as incurred. Development costs that are directly associated with the production of identifiable and unique software products controlled by the Group, and that will generate economic benefits exceeding costs beyond one year, are recognised as intangible assets. Direct costs include the software development employee costs and an appropriate portion of relevant overheads. Capitalised development costs are amortised over their estimated useful lives from the point when the asset is ready to use. The rates of amortisation are between 14% and 100% per annum. Capitalised employment contract payments The Group makes payments to certain key employees in recognition of them signing a long-term employment contact, usually three to five years. These payments are capitalised as intangible assets since legal rights protect the expected benefits that the Group will derive from the contracts. The asset recognised is then amortised over the duration of the underlying contract within salaries and associated expenses. Group companies Other The results and financial position of all the Group entities (none of which has the currency of a hyperinflationary economy) that have a functional currency different from the presentational currency are translated into the presentational currency as follows: For acquisitions completed after 1 January 2004, the business acquired is reviewed to identify assets that meet the definition of an intangible asset per IAS 38. Examples of such assets include customer contracts, expectations of business renewal and contract related customer relationships. These assets are valued on the basis of the present value of future cash flows and are amortised to the income statement over the life of the contract or their estimated economic life. 1. assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet; 2. income and expenses for each income statement are translated at average exchange rates (unless this average is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the rate on the dates of the transactions); and 3. all resulting exchange differences are recognised in other comprehensive income. On consolidation exchange differences arising from the translation of net investment in foreign entities, and of borrowings and other currency instruments designated as hedges of such investments, are taken to other comprehensive income. When a foreign operation is sold, such exchange differences are recognised in the income statement as part of the gain or loss on sale. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and translated at the closing rate. Exchange differences arising are recognised in other comprehensive income. 114Jardine Lloyd Thompson Group plc Annual Report 2016 The current maximum estimated economic life is fifteen years. IMPAIRMENT OF ASSETS Goodwill and other intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value-in-use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash-generating units). SIGNIFICANT ACCOUNTING POLICIES CONTINUED Offsetting financial instruments Assets are stated at their net book amount (historical cost less accumulated depreciation). Cost includes the original purchase price of the asset and the costs attributable to bringing the asset to its working condition for its intended use. Depreciation is calculated to write off the cost of such assets over their estimated useful lives. Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis or realise the asset and settle the liability simultaneously. The legally enforceable right must not be contingent on future events and must be enforceable in the normal course of business and in the event of default, insolvency or bankruptcy of the company or the counterparty. The principal rates of depreciation are as follows: • Freehold land and buildings – between 0% and 2% per annum. • Leasehold improvements – between 10% and 20% per annum or over the life of the lease. • Furniture and office equipment – between 10% and 20% per annum. • Computer hardware – between 20% and 100% per annum. • Motor vehicles – between 25% and 33.33% per annum. FINANCIAL ASSETS The Group classifies its financial assets as loans and receivables and available-for-sale assets. The classification depends upon the purpose for which the financial assets were acquired. Management determines the classification of its financial assets at initial recognition. Loans and receivables The Group’s loans and receivables comprise trade and other receivables and cash and cash equivalents in the balance sheet. Loans and receivables are carried at amortised cost. Available-for-sale financial assets Available-for-sale financial assets are categorised into one of two categories: 1. Other investments include securities and other investments held for strategic purposes and some debt instruments. These investments are held at fair value unless a fair value cannot be accurately determined in which case they are held at cost less any provision for impairment. Interest on deposits and interest-bearing investments is credited as it is earned. Available-for-sale assets are subsequently carried at fair value. The fair values of quoted investments are determined based upon current bid price. When securities classified as available-for-sale are sold or impaired, the accumulated fair value adjustments recognised in equity are included in the income statement. Interest on available-for-sale securities calculated using the effective interest method is recognised in the income statement as part of finance income. Dividends on available-for-sale equity instruments are recognised in the income statement as part of finance income when the Group’s right to receive payments is established. These advances are reflected in the consolidated balance sheet as part of trade receivables. TRADE RECEIVABLES Trade receivables are recognised initially at fair value and subsequently at amortised cost, less provision for impairment. A provision for impairment of trade receivables is established when there is objective evidence that the Group will not be able to collect all amounts due according to the original terms of the receivables. Significant financial difficulties of the debtor, dispute, default or delinquency in payments are considered indicators that the receivable is impaired. The carrying amount of the asset is reduced through the use of an allowance account, and the amount of the loss is recognised in the income statement. When a trade receivable is uncollectible, it is written off against the allowance account for trade receivables. CASH AND CASH EQUIVALENTS Cash and cash equivalents includes cash in hand, deposits held at call with banks and other short-term highly liquid investments with original maturities of three months or less. Bank overdrafts are shown within borrowings in current liabilities on the balance sheet. Whilst held in the Group’s non-statutory trust accounts under appropriate client money regulation, fiduciary funds held are controlled by the Group and economic benefits are derived from them. As such these funds are recognised as an asset on the Group’s balance sheet. TRADE PAYABLES Trade payables are initially recognised at fair value and subsequently measured at amortised cost except for deferred and contingent consideration which is always measured at fair value based on the underlying criteria of each transaction. BORROWINGS Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after the balance sheet date. Borrowings are recognised initially at fair value, net of transaction costs incurred. They are subsequently stated at amortised cost using the effective interest rate method. Jardine Lloyd Thompson Group plc Annual Report 2016 115 SHAREHOLDER INFORMATION Regular purchases and sales of financial assets are recognised on the trade date - the date on which the Group commits to purchase or sell the asset. Investments are initially recognised at fair value plus transaction costs. Financial assets are derecognised when the rights to receive cash flows have expired or have been transferred and the Group has transferred substantially all risks and rewards of ownership. In certain circumstances, the Group advances premiums, refunds or claims to insurance underwriters or clients prior to collection. FINANCIAL STATEMENTS 2. Investments and deposits consist mainly of fixed term deposits, bonds and certificates of deposit. These investments are held at fair value and are classified between current and non-current assets according to the maturity date. Insurance brokers act as agents in placing the insurable risks of their clients with insurers and, as such, are not liable as principals for amounts arising from such transactions. In recognition of this relationship, debtors from insurance broking transactions are not included as an asset of the Group. Other than the receivable for fees and commissions earned on a transaction, no recognition of the insurance transaction occurs until the Group receives cash in respect of premiums or claims, at which time a corresponding liability is established in favour of the insurer or the client. CORPORATE GOVERNANCE Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They are included in current assets, except for maturities greater than 12 months after the balance sheet date. INSURANCE BROKING RECEIVABLES AND PAYABLES STRATEGIC REPORT The depreciation rates are reviewed on an annual basis. OVERVIEW PROPERTY, PLANT AND EQUIPMENT FINANCIAL STATEMENTS SIGNIFICANT ACCOUNTING POLICIES CONTINUED DEFERRED INCOME TAX Share-based compensation The charge for taxation is based on the result for the year at current rates of tax and takes into account deferred tax. The Group operates a number of equity-settled, share-based compensation plans. The fair value of the employee services received in exchange for the grant of the options is recognised as an expense. Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their carrying amounts in the consolidated financial statements. However, if the deferred income tax arises from initial recognition of an asset or liability in a transaction other than a business combination that at the time of the transaction affects neither accounting nor taxable profit or loss, it is not recognised. Deferred income tax is determined using tax rates (and laws) that have been enacted or substantively enacted by the balance sheet date and are expected to apply when the related deferred income tax asset is realised or the deferred income tax liability is settled. Deferred income tax is charged or credited to equity in respect of any items, which is itself either charged or credited directly to equity. Any subsequent recognition of the deferred gain or loss in the consolidated income statement is accompanied by the corresponding deferred income tax. Deferred income tax assets are recognised to the extent that it is probable that future taxable profit will be available against which the temporary differences can be utilised. Deferred income tax is provided on temporary differences arising on investments in subsidiaries and associates, except where the Group controls the timing of the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. EMPLOYEE BENEFITS Pension obligations The Group operates a number of defined benefit pension schemes, and a number of employees are members of defined contribution pension schemes. Full actuarial valuations of the Group’s defined benefit schemes a re carried out at least every three years. A qualified actuary updates these valuations to 31 December each year. For the purposes of these annual updates, scheme assets are included at market value and scheme liabilities are measured on an actuarial basis using the projected unit credit method; these liabilities are discounted at the current rate of return of a high quality corporate bond of equivalent currency and term. The defined benefit surplus or deficit is calculated as the present value of defined benefit obligations less the fair value of the plan assets and is included on the Group’s balance sheet. Surpluses are included only to the extent that they are recoverable through reduced contributions in the future or through refunds from the schemes. The net interest on the defined benefit surplus/deficit is included within finance costs. Actuarial gains and losses, including differences between the expected and actual return on scheme assets, are recognised through the consolidated statement of comprehensive income. A defined contribution plan is a pension plan under which the Group pays fixed contributions into a separate entity. The Group has no legal or constructive obligations to pay further contributions if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods. The costs of the Group’s defined contribution pension schemes are charged to the income statement in the period in which they fall due. 116Jardine Lloyd Thompson Group plc Annual Report 2016 The total amount to be expensed over the vesting period is determined by reference to the fair value of the options granted, excluding the impact of any non-market vesting conditions (for example, profitability and sales growth targets). Non-market vesting conditions are included in assumptions about the number of options that are expected to become exercisable. At each balance sheet date, the entity revises its estimates of the number of options that are expected to become exercisable. It recognises the impact of the revision of original estimates, if any, in the income statement, and a corresponding adjustment to equity. The proceeds received net of any directly attributable transaction costs are credited to share capital (at nominal value) and share premium (excess over nominal value) when the options are exercised. PROVISIONS FOR LIABILITIES AND CHARGES A provision is recognised where there is a present obligation, whether legal or constructive, as a result of a past event for which it is probable that a transfer of economic benefits will be required to settle the obligation and a reasonable estimate can be made of the amount of the obligation. Where appropriate the Group discounts provisions to their present value. The unwinding of the provision discounting is included as an ‘interest expense’ within finance costs in the income statement. REVENUE Fees and commissions Fees and commissions are derived from three principal sources: Insurance broking Income relating to insurance broking is accounted for at the later of policy inception date or when the policy placement has been completed and confirmed. Where there is an expectation of future servicing requirements an element of income relating to the policy is deferred to cover the associated contractual obligation. Employee benefits Income relating to employee benefit services includes fees and commissions. Fees are charged on a time-cost or fixed-fee basis and are recognised in line with the performance of the underlying service. Commission is recognised upon confirmation of the underlying policy or product. Other services Fees and other income receivable are recognised in the period to which they relate and when they can be measured with reasonable certainty. Investment income Investment income arises from the holding of cash and investments relating to fiduciary funds and is recognised on an accruals basis. EXCEPTIONAL ITEMS Exceptional items are separately identified to provide greater understanding of the Group’s underlying performance. Items classified as exceptional items may include, but are not limited to: gains or losses arising from the sale of businesses and investments; closure costs for businesses; restructuring costs; professional fees in respect of acquisitions; post acquisition integration costs; post acquisition and disposal adjustments to balance sheet items; and other credits and charges of a non-recurring nature that require inclusion in order to provide SIGNIFICANT ACCOUNTING POLICIES CONTINUED additional insight into the underlying business performance. Items of a non-recurring and material nature are charged or credited to operating profit and are classified to the appropriate income statement headings. LEASES Assets held under leasing agreements, which transfer substantially all the risks and rewards of ownership to the Group are included in property, plant and equipment. The capital elements of the related lease obligations are included in liabilities. The interest elements of the lease obligations are charged to the income statement over the period of the lease term. Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessor) are charged to the income statement on a straight-line basis over the period of the lease. DERIVATIVE FINANCIAL INSTRUMENTS The method of recognising the resulting gain or loss is dependent on the nature of the item being hedged. The Group designates derivatives as either a hedge of the fair value of a recognised asset or liability (fair value hedge), a hedge of a forecasted transaction or of the foreign currency risk on a firm commitment (cash flow hedge), or a hedge of a net investment in a foreign entity (net investment hedges). Changes in the fair value of derivatives that are designated and qualify as cash flow hedges and that are highly effective, are recognised in equity. Where the forecasted transaction or firm commitment results in the recognition of a non-financial asset or of a non-financial liability, the gains and losses previously deferred in equity are transferred from equity and included in the initial measurement of the cost of the asset or liability. Otherwise, amounts deferred in equity are transferred to the consolidated income statement and classified as income or expense in the same periods during which the hedged firm commitment or forecasted transaction affects the income statement. Estimates and judgments used in preparing the financial statements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant effect on the carrying amounts of assets and liabilities are discussed below. a) Fair value estimation The fair value of financial instruments traded in active markets (such as available-for-sale) is based upon quoted market prices at the balance sheet date. The quoted market price used for financial assets held by the Group is the current bid price. The carrying value less impairment provision of trade receivables and payables are assumed to approximate their fair values. The fair values of financial liabilities is estimated by discounting the future contractual cash flows at the current market interest rate that is available to the Group for similar financial instruments. The fair value of acquired intangible assets is estimated based upon the present value of modelled related expected future cash flows. Judgement may be applied in the determination of the growth rates, discount rates and the expected cash flows. b) Impairment of assets The Group tests annually whether goodwill and other assets that have indefinite useful lives suffered any impairment. Other assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset exceeds its recoverable amount. The recoverable amount of an asset or a cash generating unit is determined based on value-in-use calculations prepared on the basis of management’s assumptions and estimates. This determination requires significant judgment. In making this judgment, the Group evaluates, among other factors, the duration and extent to which the fair value of an investment is less than its cost; and the financial health of and nearterm business outlook for the investment, including factors such as industry and sector performance, changes in regional economies and operational and financing cash flow. c) Income taxes The Group is subject to income taxes in numerous jurisdictions. Significant judgement is required in determining the worldwide provision for income taxes. There are many transactions and calculations for which the ultimate tax determination is uncertain during the ordinary course of business. Where the final tax outcome of these matters is different from the amounts that were initially recorded, such differences will impact the income tax and deferred tax provisions in the period in which such determination is made. Jardine Lloyd Thompson Group plc Annual Report 2016 117 SHAREHOLDER INFORMATION The gain or loss relating to the ineffective portion is recognised immediately in the income statement. When a hedging instrument expires or is sold, any cumulative gain or loss existing in equity at that time remains in the hedging reserves and is recognised in the income statement when a hedge no longer meets the criteria for hedge accounting or when the committed or forecasted transaction ultimately occurs. When a committed or forecasted transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately recognised in the income statement. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS FINANCIAL STATEMENTS Changes in the fair value of derivatives that are designated and qualify as fair value hedges and that are highly effective, are recorded in the income statement, along with any changes in the fair value of the hedged asset or liability that is attributable to the hedged risk. The Group’s exposure to financial risks and its financial and capital management policies are detailed in the Finance Director’s Review and the Risk Management Report on pages 39 to 45. CORPORATE GOVERNANCE The Group only enters into derivative financial instruments in order to hedge underlying financial and commercial exposures. Derivative financial instruments are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured at their fair value. FINANCIAL AND CAPITAL RISK MANAGEMENT STRATEGIC REPORT The property, plant and equipment acquired under finance leases is depreciated over the shorter of the useful life of the asset and the lease term. Dividends proposed or declared after the balance sheet date are not recognised as a liability at the balance sheet date. Final dividends are recognised as a charge to equity once approved and interim dividends are charged once paid. OVERVIEW To assist in the analysis and understanding of the underlying trading position of the Group these items are summarised within the operating profit, note 3 on page 123, under the heading of “Exceptional items”. DIVIDEND DISTRIBUTION FINANCIAL STATEMENTS SIGNIFICANT ACCOUNTING POLICIES CONTINUED d) Pension obligations The present value of the pension obligations depends on a number of factors that are determined on an actuarial basis using a number of assumptions. The assumption used in determining the net cost or income for pension obligations is a discount rate based upon high quality corporate bonds. Any changes in the assumptions may impact the carrying amount of pension obligations, the charge in the income statement, or statement of comprehensive income. The Group determines the appropriate discount rate at the end of each year. This is the interest rate that should be used to determine the present value of estimated future cash outflows expected to be required to settle the pension obligations. In determining the appropriate discount rate, the Group considers the interest rates of high-quality corporate bonds that are denominated in the currency in which the benefits will be paid, and that have terms to maturity approximating the terms of the related pension liability. Other key assumptions for pension obligations are based in part on current market conditions. As well as the discount rate, the inflation rates and life expectancy are also key assumptions. To set the price inflation assumptions the Group considers market expectations of inflation at the appropriate durations. Adjustments are made to these rates where necessary to reflect an inflation risk premium. In determining the life expectancy assumptions the Group considers the mortality assumptions used by the Trustees of the pension schemes in their latest actuarial valuations and also mortality guidance laid out by legislation. This enables the Group to determine a best estimate of life expectancy that is appropriate for accounting purposes. e) Errors and omissions liability During the ordinary course of business the Group can be subject to claims for errors and omissions made in connection with its broking activities. A balance sheet provision is established in respect of such claims when it is probable that the liability has been incurred and the amount of the liability can be reasonably estimated. The Group analyses its litigation exposures based on available information, including external legal consultation where appropriate, to assess its potential liability. The outcome of the currently pending and future proceedings cannot be predicted with certainty. Thus, an adverse decision in a current or future lawsuit could result in additional costs that are not covered, either wholly or partially, under insurance policies and are in excess of the presently established provisions. It is possible therefore that the financial position, results of operations or cash flows of the Group could be materially affected by the unfavourable outcome of litigation. FUTURE DEVELOPMENTS The following standards, other than IFRS 16, have been published and are not mandatory for 31 December 2016 reporting periods and the Group has not adopted them early. Accounting standards and interpretation applicable on or after 1 January 2017 IFRS 9 -Financial Instruments IFRS 9, (‘Financial instruments’) addresses the classification, measurement and recognition of financial assets and financial liabilities. The complete version of IFRS 9 was issued in July 2015. It replaces the guidance in IAS 39 that relates to the classification and measurement of financial instruments. IFRS 9 retains but simplifies the mixed measurement model and establishes three primary measurement categories for financial assets: amortised cost, fair value through other comprehensive income (OCI) and fair value through profit or loss. 118Jardine Lloyd Thompson Group plc Annual Report 2016 The basis of classification depends on the entity’s business model and the contractual cash flow characteristics of the financial asset. Investments in equity instruments are required to be measured at fair value through profit or loss with the irrevocable option at inception to present changes in fair value in OCI not recycling. There is now a new expected credit losses model that replaces the incurred loss impairment model used in IAS 39. For financial liabilities there were no changes to classification and measurement except for the recognition of changes in own credit risk in other comprehensive income, for liabilities designated at fair value through profit or loss. IFRS 9 relaxes the requirements for hedge effectiveness by replacing the bright line hedge effectiveness tests. It requires an economic relationship between the hedged item and hedging instrument and for the ‘hedged ratio’ to be the same as the one management actually use for risk management purposes. Contemporaneous documentation is still required but is different to that currently prepared under IAS 39. The standard is effective for accounting periods beginning on or after 1 January 2018. Early adoption is permitted. The changes to the hedge accounting requirements are not expected to have a material impact on the Group. The classification of Financial Instruments is not expected to have a material impact on the Group, with the exception of any items that are classified as fair value through OCI, where there will be no recycling through the Income statement. The change to an expected loss model will mainly focus of the Group’s impairment of trade receivables. The impact of this is being assessed. IFRS 15 - Revenue from contracts with customers IFRS 15 (‘revenue from contracts with customers’) is effective for annual periods beginning on or after 1 January 2018 and addresses revenue recognition for customer contracts, with particular focus on aligning revenue recognition with the separate and distinct performance obligation to the customer. The standard replaces IAS 18 (‘revenue’) and IAS 11 (‘construction contracts’) and related interpretations. The Group’s review of the standard is on-going, but will implement in January 2018, reporting revenues on this basis for the half year period ending 30 June 2018 and full year period ending 31 December 2018. Restatements of 2017 revenues for these corresponding periods will be completed at those intervals. Under existing accounting policies, the primary trigger for revenue recognition is the policy inception date, and this is anticipated to remain the same under the new standard. The Group defers some elements of revenue currently, primarily to reflect anticipated claims handling activity but is considering non-claims servicing requirements under the new standard. At this time, the Group is not able to conclude or quantify the impact of the new standard on revenues, but it is likely that further elements of revenue will be deferred for both insurance broking arrangements and long-term administrative contracts. The standard also requires costs to be aligned with revenue recognition wherever possible and this is also being reviewed. IFRS 16 – Leases IFRS 16, (‘Leases’) requires lessees to recognise a lease liability reflecting future lease payments and a ‘right-of-use asset’ for virtually all lease contracts. This differs from IAS 17 ‘Leases’ where a distinction between a finance lease (on balance sheet) and an operating lease (off balance sheet) was required. The standard is effective for annual periods beginning on or after 1 January 2019 and earlier application is permitted subject to EU endorsement. The Group is yet to assess IFRS 16’s full impact. NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 December 2016 OVERVIEW 1. ALTERNATIVE INCOME STATEMENT The format of the consolidated income statement on page 108 conforms to the requirements of IFRS. The alternative income statement set out below, which is provided by way of additional information, has been prepared on a basis that conforms more closely to the approach adopted by the Group in assessing its performance. The statement provides a reconciliation between the underlying results used by the Group to assess performance and the IFRS income statement. (9,699) (2,542) (25,345) (481) (38,067) 378 (37,689) (794,363) (66,849) (209,518) (34,951) 155,605 (22,078) 1,353 134,880 Year ended 31 December 2015 Underlying Exceptional profit items Total £’000 £’000 £’000 1,151,392 1,151,392 3,689 3,689 (704,435) (22,899) (727,334) (58,852) (2,315) (61,167) (173,794) 10,109 (163,685) (30,538) (30,538) 187,462 (15,105) 172,357 (22,861) (22,861) 5,531 5,531 170,132 (15,105) 155,027 In 2015 total other operating costs includes the gain on the disposal of the Group’s interest in Milestone, the holding company of Siaci Saint Honoré, and elements of the net litigation costs. FINANCIAL STATEMENTS Fees and commissions Investment income Salaries and associated expenses Premises Other operating costs Depreciation, amortisation and impairment charges Trading profit Finance costs - net Share of results of associates Profit before taxation (784,664) (64,307) (184,173) (34,470) 193,672 (22,078) 975 172,569 CORPORATE GOVERNANCE Salaries and associated expenses Premises Other operating costs Depreciation, amortisation and impairment charges Trading profit Finance costs - net Share of results of associates Profit before taxation STRATEGIC REPORT Fees and commissions Investment income Year ended 31 December 2016 Underlying Exceptional profit items Total £’000 £’000 £’000 1,256,556 1,256,556 4,730 4,730 SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 119 FINANCIAL STATEMENTS 2. SEGMENT INFORMATION Management has determined its operating segments based on the analysis used to make strategic decisions. BUSINESS SEGMENT ANALYSIS The Group is organised on a worldwide basis into three main segments: Risk & Insurance, Employee Benefits and Head Office & Other operations. These segments are consistent with the internal reporting structure of the Group. The Risk & Insurance segment comprises JLT’s global specialist, wholesale, reinsurance broking, personal lines and SME activities. The Employee Benefits segment consists of pension administration, outsourcing and employee benefits consultancy, healthcare and wealth management activities. Certain Risk & Insurance and Employee Benefits operating segments have been disclosed within the reporting segments given their individual size. The Head Office & Other segment consists mainly of holding companies, central administration functions, the Group’s captive insurance companies and the Group’s investments in associates. JLT USA now qualifies as a reportable operating segment and as a result comparatives have been restated. SEGMENT RESULTS Management assesses the performance of the operating segments based upon a measure of underlying trading profit. Segment results include the net income or expense derived from the trading activities of the segment together with the investment income earned on fiduciary funds. Interest income on the Group’s own funds and finance costs are excluded since the trading activities of the Group’s primary segments are not of a financial nature. Income tax expense and the charge in respect of non-controlling interests are excluded from the segmental allocation. SEGMENT ASSETS AND LIABILITIES Assets and liabilities are not allocated to individual segments and are therefore all reported within Head Office & Other. INVESTMENTS IN ASSOCIATES The Group owns the following stakes in its principal associates: 20% of GrECo, which operates mainly in Austria and Eastern Europe; 25% of MAG JLT, which operates mainly in Italy and 25% of March-JLT, which operates mainly in Spain. The investment and the Group’s share of the net results of these associates are included in the Head Office & Other segment, together with the investment and results of the Group’s other associates, Sterling Re Intermediaro de Reaseguro SA de CV, JLT Insurance Management Malta, JLT Energy (France) SAS and JLT Independent Insurance Brokers Private Ltd. During the year, the Group increased its stake in JLT Independent Insurance Brokers Private Ltd. from 26% to 49% for a consideration of £3,013,000. On 6 May 2015, the Group disposed of its 26% stake in Milestone, the holding company of Siaci Saint Honoré, generating cash proceeds of £80,235,000 and net exceptional gain of £18,595,000. OTHER SEGMENT ITEMS Capital expenditure comprises additions to property, plant and equipment and other intangible assets. 120Jardine Lloyd Thompson Group plc Annual Report 2016 2. SEGMENT INFORMATION CONTINUED Fees and commissions Investment income Total revenue Underlying trading profit 325,675 195,065 Employee Benefits Other JLT Risk & USA Insurance £’000 £’000 115,950 90,133 41,313 541 1,702 149 - 327,451 195,606 73,016 40,521 117,652 34,137 90,282 16,825 41,313 (26,981) 1,776 UK & Ireland £’000 Other Employee Asia Benefits £’000 £’000 Head Office & Other £’000 Total £’000 87,260 53,041 - 1,256,556 2 17 55 - 4,730 188,591 160,018 29,060 12,315 87,277 27,130 53,096 10,029 (2,390) 23,290 188,103 160,016 488 - 1,261,286 (22,380) 193,672 40,589 34,135 19,404 (26,981) 30,742 9,851 (25,207) 155,605 - - - - - - - - - (22,078) (22,078) Share of results of associates - - - - - - - - - 1,353 1,353 52,172 40,589 34,135 19,404 (26,981) 30,742 (2,390) 23,290 9,851 (45,932) 134,880 Profit before taxation Income tax expense - - - - - - - - - (44,018) (44,018) Non-controlling interests - - - - - - - - - (9,396) (9,396) 52,172 40,589 34,135 19,404 (26,981) 30,742 (2,390) 23,290 9,851 Net profit attributable to the owners of the parent Segment assets Investments in associates (99,346) 81,466 2,574,199 2,574,199 50,928 50,928 2,625,127 Segment liabilities (2,274,217) (2,274,217) 2,625,127 Total liabilities (2,274,217) (2,274,217) Other segment items: 2,997 7,406 2,821 1,401 3,204 4,759 11,338 314 391 5,140 39,771 (9,434) (3,141) (2,274) (2,932) (3,434) (4,424) (7,583) (1,262) (1,109) (14,310) (49,903) Other Employee Head Office Benefits & Other £’000 £’000 Total £’000 Year ended 31 December 2015 JLT Specialty £’000 Fees and commissions 310,366 173,274 Investment income Total revenue JLT Re £’000 Risk & Insurance JLT Australia & New JLT Zealand Asia £’000 £’000 Employee Benefits JLT USA £’000 107,504 76,406 23,285 286 2,032 177 - 311,171 173,560 109,536 76,583 23,285 805 Other Risk & Insurance £’000 UK & Ireland £’000 Asia £’000 172,138 167,376 78,903 42,140 - 1 13 28 - 3,689 172,485 167,377 78,916 42,168 - 1,155,081 347 1,151,392 Underlying trading profit 68,294 32,416 32,745 12,657 (20,544) 35,286 12,829 24,433 6,295 (16,949) 187,462 Operating profit 60,071 36,739 32,745 12,814 (20,984) 33,303 8,041 24,431 4,481 (19,284) 172,357 Finance costs - net - - - - - - - - - (22,861) (22,861) Share of results of associates - - - - - - - - - 5,531 5,531 60,071 36,739 32,745 12,814 (20,984) 33,303 8,041 24,431 4,481 (36,614) 155,027 Profit before taxation - - - - - - - - - (41,586) (41,586) - - - - - - - - - (10,342) (10,342) 60,071 36,739 32,745 12,814 (20,984) 33,303 8,041 24,431 4,481 Net profit attributable to the owners of the parent (88,542) 103,099 2,195,440 41,180 2,195,440 41,180 Total assets 2,236,620 2,236,620 Segment liabilities (1,905,818) (1,905,818) Total liabilities (1,905,818) (1,905,818) Segment assets Investments in associates Other segment items: Capital expenditure 10,578 8,877 1,737 2,752 7,531 4,374 10,851 1,510 473 12,440 61,123 Depreciation, amortisation and impairment charges (8,232) (1,949) (2,614) (2,638) (2,577) (4,114) (6,561) (880) (775) (12,570) (42,910) Jardine Lloyd Thompson Group plc Annual Report 2016 121 SHAREHOLDER INFORMATION Income tax expense Non-controlling interests FINANCIAL STATEMENTS Capital expenditure Depreciation, amortisation and impairment charges CORPORATE GOVERNANCE Total assets STRATEGIC REPORT 52,172 Finance costs - net Operating profit OVERVIEW Year ended 31 December 2016 JLT Specialty £’000 Risk & Insurance JLT Australia JLT & New JLT Re Zealand Asia £’000 £’000 £’000 FINANCIAL STATEMENTS 2. SEGMENT INFORMATION CONTINUED GEOGRAPHICAL SEGMENT ANALYSIS Although the Group’s two business segments are managed on a worldwide basis, they operate in five principal geographical areas of the world. The United Kingdom is the home country of the parent company Jardine Lloyd Thompson Group plc. The Risk & Insurance segment operates in the United Kingdom, the Group’s home country. In the Americas, the Risk & Insurance segment operates in Argentina, Bermuda, the Caribbean, Brazil, Canada, Colombia, Peru, Chile, and the United States. The Australian segment includes operations in Australia and New Zealand. In Europe, it operates in the Republic of Ireland, Sweden, Finland, Norway, Denmark, Germany, Guernsey, France, The Netherlands, Spain, Switzerland and Russia. The Asian segment includes operations in Singapore, Hong Kong, Taiwan, Indonesia, Japan, Thailand, South Korea, Philippines, Malaysia, China, Vietnam, Dubai, Qatar, Bahrain and Turkey. In Rest of the World, it operates in South Africa. The Employee Benefits segment operates in the United Kingdom. In the Americas, the Employee Benefits segment operates in Brazil, Canada, Colombia and Peru. The Australian segment includes operations in Australia and New Zealand. In Europe, it operates in the Republic of Ireland and Switzerland. The Asian segment includes operations in Singapore, Hong Kong, Taiwan, Indonesia, Japan, Thailand, South Korea, Philippines, Malaysia, China and Vietnam. In Rest of the World, it operates in South Africa. The Head Office & Other activities segment is mainly based in the United Kingdom with minor operations in the Americas, Europe and Asia. The Group’s captive operations are included in the United Kingdom segment. Fees and commissions are disclosed by (1) the country in which the office is located and (2) the country in which the customer is located. Segment non-current assets, segment assets and segment liabilities are disclosed based on the country in which they are located or occur. Interest bearing assets (eg cash & cash equivalents and investments & deposits) relating to the Group’s own funds and deferred tax assets are excluded from segment assets. Interest bearing liabilities (eg borrowings) and income and deferred tax liabilities are excluded from segment liabilities. Items excluded from segmental allocation are referred to as “unallocated”. Year ended 31 December 2016 UK Americas Australia Asia Europe Rest of the World Fees and commissions (1) £’000 600,837 259,226 146,958 204,504 37,717 7,314 1,256,556 Fees and commissions (2) £’000 360,840 375,886 158,821 199,823 107,668 53,518 1,256,556 Segment non-current assets £’000 356,861 223,614 49,651 46,660 24,711 7,809 709,306 Fees and commissions (1) £’000 592,652 218,962 130,470 173,305 31,000 5,003 1,151,392 Fees and commissions (2) £’000 365,892 335,914 140,631 175,082 87,804 46,069 1,151,392 Segment non-current assets £’000 391,344 167,288 32,725 44,462 21,745 6,092 663,656 Investments in associates Unallocated assets/(liabilities) Total assets/(liabilities) Year ended 31 December 2015 UK Americas Australia Asia Europe Rest of the World Investments in associates Unallocated assets/(liabilities) Total assets/(liabilities) 122Jardine Lloyd Thompson Group plc Annual Report 2016 Segment assets £’000 1,427,263 462,989 141,369 218,807 38,386 9,699 2,298,513 50,928 275,686 2,625,127 Segment liabilities £’000 (1,045,964) (233,192) (88,657) (152,245) (37,531) (3,641) (1,561,230) (712,987) (2,274,217) Segment assets £’000 1,271,524 345,628 112,941 162,495 58,465 8,433 1,959,486 41,180 235,954 2,236,620 Segment liabilities £’000 (854,669) (178,662) (74,525) (124,704) (31,818) (4,986) (1,269,364) (636,454) (1,905,818) 3. OPERATING PROFIT The following items have been (credited)/charged in arriving at operating profit: Foreign exchange gains: - fees and commissions - other operating costs Restructuring costs of which: - included in salaries and associated expenses - included in premises costs - included in other operating costs Costs associated with a regulatory review: - included in salaries and associated expenses - included in other operating costs Net gain on sale of associate Pension curtailment gain Release of contingent considerations Impairment of goodwill Total exceptional items included within operating profit Profit on sale of associates' subsidiary - included in share of results of associates Total exceptional items 17,171 1,767 12,291 235 481 34,951 11,316 284 30,538 14,952 (10) 12,372 60 41,233 792 543 36,409 821 364 (426) 42,142 (376) 37,218 (87) 8 (79) 41 72 113 228 70 947 1,245 13,274 1,736 6,145 21,155 9,355 1,689 2,856 13,900 9,314 233 331 9,878 21,114 21,114 529 346 681 1,556 488 488 274 1,258 1,532 116 783 391 370 1,660 (127) (324) 111 38,067 (378) 37,689 527 527 (18,595) (492) (456) 15,105 15,105 Jardine Lloyd Thompson Group plc Annual Report 2016 123 SHAREHOLDER INFORMATION Net loss on disposal of businesses of which: - included in salaries and associated expenses - included in premises costs - included in other operating costs - included in depreciation, amortisation and impairment charges 19,813 2,131 FINANCIAL STATEMENTS Net litigation costs: - included in salaries and associated expenses - included in premises costs - included in other operating costs (3,133) (3,236) (6,369) CORPORATE GOVERNANCE Exceptional items: Acquisition and integration costs of which: - included in salaries and associated expenses - included in premises costs - included in other operating costs (5,841) (10,838) (16,679) STRATEGIC REPORT Available-for-sale financial assets: - fair value (gains)/losses - losses on sale 2015 £’000 OVERVIEW Amortisation of other intangible assets: - software costs - other intangible assets Depreciation on property, plant and equipment: - owned assets - leased assets under finance leases Impairment of goodwill (included in exceptional items below) Total depreciation, amortisation and impairment charges Amortisation of other intangible assets: - employment contract payments (included in salaries and associated expenses) (Gains)/losses on disposal of property, plant and equipment Operating lease rentals payable: - minimum lease payments: - land and buildings - furniture, equipment and motor vehicles - computer equipment and software - sub-leases receipts: - land and buildings 2016 £’000 FINANCIAL STATEMENTS 4. INVESTMENT INCOME Interest receivable - fiduciary funds Prior year investment income Effect of: - average cash balance variance - interest yield variance - foreign exchange variance 2016 £’000 4,730 2015 £’000 3,689 3,689 4,398 (190) 799 432 4,730 127 (614) (222) 3,689 The Group’s investment income arises from its holdings of cash and investments relating to fiduciary funds. Equivalent average cash and investment balances during the year amounted to £797 million (2015: £766 million) denominated principally in US dollars (57%), sterling (18%) and Australian dollars (10%). The average return for 2016 was 0.60% (2015: 0.50%). Based upon average invested balances each 1% movement in the average achieved rate of return would impact anticipated interest income by some £8.0 million. 5. FINANCE INCOME AND COSTS Interest receivable - own funds Investment income from available for-sale financial assets Interest expense: - bank and other borrowings - finance leases - interest in respect of liability discounting Pension financing: - expected return on post employment scheme assets - interest on post employment scheme liabilities Net pension financing expense Finance costs - net Finance costs Finance income Finance costs - net 2016 £’000 1,938 209 2015 £’000 1,503 109 (17,434) (57) (1,862) (16,733) (49) (1,567) 19,065 (23,937) (4,872) (22,078) (24,225) 2,147 (22,078) 18,749 (24,873) (6,124) (22,861) (24,473) 1,612 (22,861) INTEREST RATE RISK The Group has both interest bearing assets, explained in note 4, and interest bearing liabilities that give rise to net exposures to changes in interest rates, primarily in US dollars and sterling. Where appropriate, the Group uses interest rate swaps to hedge or match these interest rate exposures. The Group’s policy is to continue to manage net interest rate exposures arising from the Group’s cash (including fiduciary funds) and borrowings. Each 1% movement in the average achieved interest rate impacts interest expense by approximately £5.6 million based on average net borrowings in 2016. 124Jardine Lloyd Thompson Group plc Annual Report 2016 6. EMPLOYEE INFORMATION Other staff costs 25,174 25,174 56,501 794,363 19,991 84 20,075 43,903 727,334 2016 2015 3,878 1,813 1,130 3,292 253 133 10,499 4,131 1,679 1,133 3,322 234 105 10,604 6,174 3,475 850 10,499 5,990 3,778 836 10,604 2016 £’000 2015 £’000 13,792 406 333 2,812 17,343 13,893 457 448 5,992 20,790 The remuneration of the Directors is disclosed on pages 73 to 91. Key management personnel are defined as persons having authority and responsibility for planning, directing and controlling the activities of the Group directly or indirectly, including any director of the Group. This represents the Group Board of Directors and the Group Executive Committee only. The Group’s equity-settled share-based payments comprise the JLT Long Term Incentive Plan (2004/2013), Senior Executive Share Scheme, Executive Share Option Scheme and the Sharesave Schemes. The Group operates the Long Term Incentive Plan (LTIP) for Executive Directors and persons discharging managerial responsibility (PDMRs). The scheme was renewed in 2013. Awards under the scheme are granted in the form of nil-priced options and are satisfied using market-purchased shares. The awards vest in full or in part depending on satisfaction of the performance conditions which are set out on pages 84 and 85 of the Director’s Remuneration Report. The awards have a 3 year performance period and have a 10 year life from the date of grant. Options attract discretionary dividend equivalents (DDEs) that are rolled up and paid, in cash, on vesting. DDEs are paid to option holders only on the options that have vested. Forfeited or lapsed options are not eligible to DDEs and the DDE that has accrued on the balance sheet is released to equity at the date of forfeiture. Jardine Lloyd Thompson Group plc Annual Report 2016 125 SHAREHOLDER INFORMATION JLT LONG TERM INCENTIVE PLAN (2013) FINANCIAL STATEMENTS c) Key management compensation Salaries and short-term employee benefits Post employment benefits Other long-term benefits Share-based payments 573,723 49,448 40,185 CORPORATE GOVERNANCE Business segment: - Risk & Insurance - Employee Benefits - Head Office & Other 619,422 51,881 41,385 STRATEGIC REPORT b) Analysis of employees Monthly average number of persons employed by the Group during the year Geographical segment: - UK - Americas - Australasia - Asia - Europe - Rest of the world 2015 £’000 OVERVIEW a) Salaries and associated expenses Wages and salaries Social security costs Pension costs Equity settled share-based payments: - incentive schemes (LTIP, SESS, ESOS) - Sharesave Scheme 2016 £’000 FINANCIAL STATEMENTS 6. EMPLOYEE INFORMATION CONTINUED SENIOR EXECUTIVE SHARE SCHEME The Group operates a Senior Executive Share Scheme for senior management and employees. Awards under the scheme are granted in the form of nil-priced options and are satisfied using market-purchased shares. The majority of awards have no specific performance criteria attached, other than the requirement that employees remain in employment with the Group. Certain awards have been granted with specific performance targets defined for the individual executives. In general these require targets for revenue and profit growth to be met over the vesting period. The awards have a 10 year life from the date of grant. Options granted prior to 1 January 2014 attract unconditional DDEs throughout the vesting period, this means that DDEs are paid to the option holders as and when dividends are paid to ordinary shareholders, there is no clawback on the dividends in the event of a forfeiture of the options. The options granted post 1 January 2014 attract DDEs that are rolled up and paid in cash, on vesting. The Group amended the plan rules on the 8 June 2015. From that date, all vested options are no longer eligible to DDEs. EXECUTIVE SHARE OPTION SCHEME Options were granted at a fixed price (usually market price) and are exercisable after the vesting period (usually 3 years). Options are satisfied by the issue of new shares or market-purchased shares. Some options carry performance conditions where they are only exercisable when earnings per share is in excess of RPI for the three consecutive financial accounting periods preceding the date of exercise. The awards have a 10 year life from the date of grant. This scheme is now closed for new grants and options were last granted under this scheme on 29 September 2006. SHARESAVE SCHEME The Sharesave Scheme is open to all employees and are exercised after 5 years from the date of grant. Options are satisfied by the issue of new shares or market-purchased shares. The price at which options are offered is not less than 80% of the market price on the date preceding the date of invitation. All Sharesave Scheme options have no performance criteria attached, other than the requirement that the employee remains in employment with the Group. All options must be exercised within 6 months of the vesting date. As at 31 December 2016, there are no options outstanding in the scheme. FAIR VALUE OF AWARDS Under IFRS 2 the fair value of awards granted during the year, calculated using a Black-Scholes model, is set out below: Exercise price pence Performance period - 2016 - 22 2016 - 21 Black-Scholes model assumptions Share price Dividend Risk free on grant date Volatility yield Maturity Interest rate pence % % years % Fair value of one award pence JLT Long Term Incentive Plan (2013)/ Senior Executive Share Scheme 2016 2016 31 March 23 September 844.50 1,013.00 20.67 21.87 - 1-6 1-5 0.86 0.21 844.50 1,013.00 The option holders who have awards under the JLT Long Term Incentive Plan (2004/2013) and the Senior Executive Share Scheme also receive payments equating to the dividends payable on their shares (subject to meeting the performance criteria). Assuming that the dividend yield is zero and that the options are issued with no cost to the employees, then the fair value will equal the share price at date of grant. The volatility has been calculated based on the historical share price of the Company, using a 3 year term. All options granted under the share option schemes are conditional upon the employees remaining in the Group’s employment during the vesting period of the option, the actual period varies according to the scheme in which the employee participates. In calculating the cost of options granted, a factor is included to take account of anticipated lapse rates. For Executive Share Option and Sharesave Schemes this is 20%. For the JLT Long Term Incentive Plan (2004/2013) and the Senior Executive Share Scheme it is nil as both are issued with no cost to the employee. 126Jardine Lloyd Thompson Group plc Annual Report 2016 6. EMPLOYEE INFORMATION CONTINUED Movement in number of options Granted number Lapsed number (492,737) Options outstanding Exercised at 31 Dec 16 number number Weighted average Options exercise exercisable (sale) at 31 Dec 16 price (p) number Remaining contractual life years JLT Long Term Incentive Plan (2004/2013) 1,927,782 925,700 (374,210) 1,986,535 873.22 - 8.42 Senior Executive Share Scheme 7,167,782 2,527,139 (128,558) (1,639,371) 7,926,992 882.69 681,113 7.96 Executive Share Option Scheme 64,800 9,160,364 3,452,839 (18,800) (46,000) (640,095) (2,059,581) 9,913,527 963.70 882.78 681,113 8.05 Weighted average Options exercise exercisable at (sale) 31 Dec 15 price (p) number Remaining contractual life years Total OVERVIEW Options outstanding at 1 Jan 16 number Movement in number of options Granted number Lapsed number Exercised number Options outstanding at 31 Dec 15 number (326,796) (686,266) 1,927,782 1,052.56 37,514 8.18 (686,913) (1,936,272) 7,167,782 1,026.77 887,022 8.00 0.75 JLT Long Term Incentive Plan (2004/2013) 2,178,744 762,100 Senior Executive Share Scheme 7,006,456 2,784,511 Executive Share Option Scheme 301,576 - - (236,776) 64,800 1,018.15 64,800 Sharesave Scheme 417,429 - (19,919) (397,510) - 1,010.94 - - 9,904,205 3,546,611 (1,033,628) (3,256,824) 9,160,364 1,029.65 989,336 7.98 Total During the year the Group (including its overseas subsidiaries) obtained the following services from the Group’s auditor and its associates: 2015 £’000 217 2,449 254 130 46 190 135 3,404 2,436 417 120 51 131 23 3,395 In addition to the above, fees payable to the Company’s auditor and its associates for audit services supplied to the Company’s associated pension schemes amounted to £18,700 (2015: £18,200). The Audit & Risk Committee has a policy on the use of the external auditors for non-audit services to ensure that the auditor’s independence is maintained and that appropriate approvals are sought for non-audit services depending upon their nature and value. Each year a limit is set on the total fees that can be paid to the external auditor in relation to non-audit services. For 2016 the Audit & Risk Committee has set this limit at £1 million (2015: £1 million). FINANCIAL STATEMENTS Fees payable to the Group’s auditor for the audit of the parent Company and consolidated financial statements Fees payable to the Group’s auditor and its associates for other services: - the audit of the Company’s subsidiaries - audit related assurance services - tax compliance services - tax advisory services - other assurance services - other non-audit services 2016 £’000 200 CORPORATE GOVERNANCE 7. SERVICES PROVIDED BY THE COMPANY’S AUDITOR AND ITS ASSOCIATES STRATEGIC REPORT Options outstanding at 1 Jan 15 number SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 127 FINANCIAL STATEMENTS 8. INCOME TAX EXPENSE Current tax expense Current year Adjustments in respect of prior years Deferred tax (credit)/expense Origination and reversal of temporary differences Reduction in tax rate Adjustments in respect of prior years Total income tax expense 2016 £’000 2015 £’000 51,499 (7,129) 44,370 43,153 (2,167) 40,986 (4,912) 240 4,320 (352) 44,018 (1,515) 655 1,460 600 41,586 The total income tax expense in the income statement of £44,018,000 (2015: £41,586,000) includes a tax credit on exceptional items of £8,245,000 (2015: £5,914,000). There were no non-recurring tax credits in the year. In July 2015 the UK Government announced further measures in relation to the UK corporation tax rate, reducing the headline rate of corporation tax to 19% from April 2017 and then to 18% from April 2020. A further 1% reduction in the main rate of corporation tax rate to 17% from 1 April 2020 was announced in Budget 2016. As at 31 December 2016, the additional 1% rate reduction to 17% from April 2020 has been enacted. The impact of the rate reduction to 17% has been incorporated into the income tax charge for the year ended 31 December 2016, taking into consideration when timing differences are expected to reverse. The tax on the Group’s profit before tax differs from the theoretical amount that would arise using the tax rate of the home country of the Company as follows: Profit before taxation Tax calculated at UK Corporation Tax rate of 20% (2015: 20.25%) Non-deductible expenses Non recognition of tax losses Other* Adjustments in respect of prior years Effect of difference between UK and non-UK tax rates Effect of reduction in tax rate Tax on associates Total income tax expense *O ther includes the non-taxable gain on disposal of subsidiaries 128Jardine Lloyd Thompson Group plc Annual Report 2016 2016 £’000 134,880 26,976 4,214 4,538 (595) (2,809) 11,725 240 (271) 44,018 2015 £’000 155,027 31,393 4,405 5,037 (3,878) (707) 5,801 655 (1,120) 41,586 9. EARNINGS PER SHARE Diluted EPS is calculated by adjusting the weighted average number of ordinary shares in issue to take account of the potential dilutive effect of outstanding share options. Basic and diluted EPS are also calculated based on underlying earnings attributable to shareholders, which exclude any exceptional items. A reconciliation of earnings is set out below: 2016 No. of shares 2016 £’000 £’000 £’000 Adjusted earnings for basic earnings per share Pence Pence Basic earnings per share Diluted earnings per share (175) 110,735 52.6 51.4 45 (130) (29,399) 81,336 (14.0) 38.6 (13.6) 37.8 Earnings Adjustments2 Underlying profit after taxation and non-controlling interests1 110,910 Exceptional items before tax (37,689) 8,245 (29,444) 81,466 Profit attributable to the owners of the parent 2015 £’000 £’000 Pence Pence Basic earnings per share restated Diluted earnings per share restated (782) 111,508 52.9 52.2 63 (719) (9,128) 102,380 (4.3) 48.6 (4.2) 48.0 Earnings Adjustments2 Underlying profit after taxation and non-controlling interests 112,290 Exceptional items before tax (15,105) 1 Profit attributable to the owners of the parent 1 2 5,914 (9,191) 103,099 Underlying excludes exceptional items Adjustments related to the dividends and undistributed earnings on unvested share options carrying dividends equivalent rights. Jardine Lloyd Thompson Group plc Annual Report 2016 129 SHAREHOLDER INFORMATION £’000 Adjusted earnings for basic earnings per share FINANCIAL STATEMENTS Taxation thereon Taxation thereon CORPORATE GOVERNANCE 210,455,334 5,210,752 215,666,086 Weighted average number of shares Effect of outstanding share options Adjusted weighted average number of shares 2015 No. of shares restated 210,767,437 4,172,293 214,939,730 STRATEGIC REPORT Under the revised calculation, basic EPS is calculated by dividing the profit attributable to shareholders by the sum of the weighted average number of ordinary shares in issue during the year and the vested share options eligible for discretionary dividend equivalents, excluding unallocated shares held by the Trustees of the Employees’ Share Ownership Plan Trust, which are treated as treasury shares. The profit attributable to shareholders is the profit attributable to the owners of the parent adjusted for the dividend equivalents and undistributed earnings attributable to the unvested share options carrying unconditional dividend equivalent rights. OVERVIEW Following changes to the terms of several share-based staff compensation schemes, whereby dividend rights eligibility were removed in certain circumstances, a comprehensive review of IAS 33 (‘earnings per share’ or ‘EPS’) was undertaken in the year to determine the impact of these changes. The schemes affected by this change include the JLT Long Term Incentive Plan (2004/2013), the Senior Executive Share Scheme, the Executive Share Option Scheme, and the Sharesave Scheme. The review considered whether the share options in these plans continued to qualify as participating equity instruments under IAS 33 for the purposes of calculating basic and diluted EPS. With the changes to schemes, the review concluded that only vested share options eligible to receive discretionary dividend equivalents should be included in the basic calculation. As a result, for the basic EPS calculation, the number of ordinary shares in 2015 should reduce from 219,234,336 to 210,767,437, resulting in an increase in basic EPS of 1.6p from 47.0p to 48.6p. The review also concluded that unvested share options should be included in the diluted EPS calculation, using the treasury stock method. This has the effect of reducing the number of ordinary shares in the 2015 diluted EPS calculation from 219,451,514 to 214,939,730, resulting in an increase in diluted EPS of 1.0p from 47.0p to 48.0p. FINANCIAL STATEMENTS 10. DIVIDENDS 2016 £’000 42,713 (200) 42,513 25,449 67,962 Final dividend in respect of 2015 of 19.5p per share (2014: 18.3p) Less: adjustment* Interim dividend in respect of 2016 of 11.6p per share (2015: 11.1p) 2015 £’000 40,141 (164) 39,977 24,507 64,484 * Adjustment relating to dividend equivalents accrued in respect of various performance related share awards and long-term incentive plans not currently anticipated to fully vest. A final dividend in respect of 2016 of 20.6p per share (2015: 19.5p) amounting to a total of £45,100,000 (2015: £42,710,000) is proposed by the Board. The dividend proposed will not be accounted for until it has been approved at the Annual General Meeting on 27 April 2017. 11. GOODWILL At 31 December 2016 Opening net book amount Exchange differences Impairment Acquisitions Disposals Closing net book amount At 31 December 2015 Opening net book amount Exchange differences Acquisitions Disposals Closing net book amount 130Jardine Lloyd Thompson Group plc Annual Report 2016 Gross amount £’000 Impairment losses £’000 Net carrying amount £’000 500,434 47,380 17,854 (17,551) 548,117 (4,268) (355) (481) (5,104) 496,166 47,025 (481) 17,854 (17,551) 543,013 480,176 (2,266) 23,239 (715) 500,434 (4,479) 211 (4,268) 475,697 (2,055) 23,239 (715) 496,166 11. GOODWILL CONTINUED IMPAIRMENT TESTS FOR GOODWILL The recoverable amount of a CGU is determined based on value-in-use calculations. These calculations use cash flow projections based on financial budgets approved by management covering a five year period and are discounted using the weighted average cost of capital. Cash flows beyond the five year period are extrapolated using the estimated growth rates stated below: Net carrying amount £’000 OVERVIEW Goodwill is allocated to the Group’s cash generating units (CGUs) identified according to country of operation and business segment. A summary of the goodwill allocation is presented below. Key assumptions Growth Discount rate (1) rate (2) % % At 31 December 2016 186,215 2.10% 7.06% JLT Specialty 110,811 2.00% 6.05% UK & Ireland Employee Benefits 78,717 2.00% 6.05% Latin America 42,262 3.39% 11.16% JLT Insurance Services 9,806 2.41% 7.24% Asia 29,912 2.41% 6.48% Australia & New Zealand 38,455 2.50% 8.26% Others 46,835 2.46% 7.28% 543,013 2.28% 6.98% JLT Re 161,767 2.13% 7.36% JLT Specialty 101,669 2.12% 6.45% UK & Ireland Employee Benefits 79,729 2.13% 6.46% Latin America 31,670 3.75% 11.14% JLT Insurance Services 30,894 2.09% 7.01% Asia 27,513 2.59% 7.06% Australia & New Zealand 24,068 2.82% 7.36% Others 38,856 2.35% 7.78% 496,166 2.42% 7.23% STRATEGIC REPORT JLT Re At 31 December 2015 CORPORATE GOVERNANCE 1) Average growth rate used to extrapolate cash flows beyond five years. 2) Pre-tax discount rate applied to the cash flow projections. The budgeted trading profit growth: Management determines budgeted trading profit based on past experience and its expectation for market development. The budgeted IBA interest income growth is based on past experience and long-term interest rates projections. The discount rates used are pre-tax and reflect specific risks relating to the relevant segment and country of operation. The weighted average growth rates used are consistent with long-term economic forecasts in the countries of operation. The value-in-use is compared to an adjusted goodwill. The adjusted goodwill is the goodwill grossed up to reflect a 100% ownership by the Group. The key sensitivity analysis are: FINANCIAL STATEMENTS The key assumptions used in value-in-use calculations were: A decrease of 1% on the growth rate resulted in a reduction of 19% in the excess between the value in use and the adjusted carrying value of goodwill. A combined decrease of 1% on the growth rate and an increase of 2% in the discount rate resulted in a reduction of 44% in the excess between the value in use and the adjusted carrying value of goodwill. Jardine Lloyd Thompson Group plc Annual Report 2016 131 SHAREHOLDER INFORMATION An increase of 2% on the discount rate resulted in a reduction of 36% in the excess between the value in use and the adjusted carrying value of goodwill. FINANCIAL STATEMENTS 12. OTHER INTANGIBLE ASSETS Computer software £’000 Capitalised employment contract payments £’000 Other £’000 Total £’000 At 31 December 2016 Opening net book amount Exchange differences Reclassification Additions Companies acquired Companies disposed 61,883 1,234 20,342 3 (3,590) 25,902 1,157 (455) 7,682 - 16,538 1,783 455 2,191 3,921 (187) 104,323 4,174 30,215 3,924 (3,777) Amortisation charge Closing net book value (19,813) 60,059 (14,952) 19,334 (2,131) 22,570 (36,896) 101,963 175,155 (115,096) 60,059 61,424 (42,090) 19,334 33,573 (11,003) 22,570 270,152 (168,189) 101,963 At 31 December 2015 Opening net book amount Exchange differences Additions Companies acquired Amortisation charge Closing net book value 55,353 (231) 23,884 48 (17,171) 61,883 16,005 213 22,056 (12,372) 25,902 15,137 (152) 3,320 (1,767) 16,538 86,495 (170) 45,940 3,368 (31,310) 104,323 At 31 December 2015 Cost Accumulated amortisation and impairment Closing net book amount 159,357 (97,474) 61,883 54,892 (28,990) 25,902 25,846 (9,308) 16,538 240,095 (135,772) 104,323 135,451 (80,098) 55,353 36,039 (20,034) 16,005 22,878 (7,741) 15,137 194,368 (107,873) 86,495 At 31 December 2016 Cost Accumulated amortisation and impairment Closing net book amount At 31 December 2014 Cost Accumulated amortisation and impairment Closing net book amount Additions to computer software during 2016 include £18,097,000 of capitalised costs in respect of internal developments (2015: £20,523,000). 132Jardine Lloyd Thompson Group plc Annual Report 2016 13. PROPERTY, PLANT AND EQUIPMENT Motor vehicles £’000 Total £’000 At 31 December 2016 Opening net book amount Exchange differences Additions Companies acquired 18 2 - 46,035 3,094 4,667 66 14,618 2,112 3,955 116 2,496 359 934 69 63,167 5,567 9,556 251 Companies disposed Disposals Depreciation charge Closing net book amount 20 (377) (168) (6,161) 47,156 (121) (303) (5,360) 15,017 (269) (447) (1,005) 2,137 (767) (918) (12,526) 64,330 At 31 December 2016 Cost Accumulated depreciation Closing net book amount 74 (54) 20 93,572 (46,416) 47,156 95,805 (80,788) 15,017 5,936 (3,799) 2,137 195,387 (131,057) 64,330 At 31 December 2015 Opening net book amount 210 43,660 14,163 3,372 61,405 Exchange differences Additions Companies acquired Companies disposed Disposals Depreciation charge Closing net book amount 2 (193) (1) 18 (498) 8,050 452 (166) (5,463) 46,035 (574) 6,039 345 (22) (368) (4,965) 14,618 (197) 1,094 13 (615) (1,171) 2,496 (1,267) 15,183 810 (22) (1,342) (11,600) 63,167 At 31 December 2015 Cost Accumulated depreciation Closing net book amount 63 (45) 18 88,093 (42,058) 46,035 88,076 (73,458) 14,618 5,769 (3,273) 2,496 182,001 (118,834) 63,167 365 (155) 210 82,333 (38,673) 43,660 85,400 (71,237) 14,163 6,493 (3,121) 3,372 174,591 (113,186) 61,405 CORPORATE GOVERNANCE Furniture & equipment £’000 STRATEGIC REPORT Leasehold improvements £’000 OVERVIEW Land & buildings £’000 At 31 December 2014 The net book amount of property, plant and equipment held under finance leases is as follows: Furniture, equipment and motor vehicles 2016 £’000 777 2015 £’000 650 FINANCIAL STATEMENTS Cost Accumulated depreciation Closing net book amount SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 133 FINANCIAL STATEMENTS 14. INVESTMENTS IN ASSOCIATES None of the associates are considered individually material to the Group. A reconciliation of the summarised financial information of the associates is presented in aggregate below. On 6 May 2015, the Group disposed of its stake in its principal associate Milestone, the holding company of Siaci Saint Honoré. Milestone, in the opinion of the directors, was the only material associate to the Group. The associate had share capital consisting solely of ordinary shares, which was held directly by the Group; the country of incorporation or registration was also its principal place of business. Place of business/country of incorporation % of ownership interest (2016) % of ownership interest (2015) Nature of the relationship Measurement method France - - Note 1 Equity Milestone (Siaci Saint Honoré) Note 1: Siaci Saint Honoré is a leading independent provider of insurance broking and employee benefit services to major French companies and multinational corporations. Milestone is a private company and there is no quoted market price available for its shares. There are no contingent liabilities relating to the Group’s interest in the associate. Summarised Income Statement and Statement of Comprehensive Income Revenue Depreciation and amortisation Interest income Interest expense Profit from continuing operations Income tax expense Profit after tax from continuing operations Other comprehensive income Total comprehensive income Siaci 2016 £’000 - 2015 £’000 54,820 (2,132) 1,018 (73) 22,078 (7,200) 14,878 - 14,878 Reconciliation of summarised financial information Reconciliation of the summarised financial information presented to the carrying amount of its interest in associates. Opening net assets Disposal during the year Profit for the year Other comprehensive income Dividends Change in non-controlling interests Capital increase Exchange differences Closing net assets Carrying value 134Jardine Lloyd Thompson Group plc Annual Report 2016 Siaci 2016 £’000 - 2015 £’000 203,594 (208,416) 14,878 (491) (9,565) - Others 2016 £’000 35,072 1,330 (4,592) 2,854 4,663 39,327 50,928 2015 £’000 30,176 6,671 167 (2,306) 90 1,677 (1,403) 35,072 41,180 Total 2016 £’000 35,072 1,330 (4,592) 2,854 4,663 39,327 50,928 2015 £’000 233,770 (208,416) 21,549 167 (2,306) (401) 1,677 (10,968) 35,072 41,180 15. AVAILABLE-FOR-SALE FINANCIAL ASSETS Available-for-sale financial assets are categorised into one of two categories: 2. Other investments include securities and other investments held for strategic purposes and some debt instruments. The investments are held at fair value unless a fair value cannot be accurately determined in which case they are held at cost less any provision for impairment. Total £’000 15,485 11,967 107,636 6,301 (331) 11 (331) 140,738 13,079 13,079 116,933 10,726 127,659 116,933 23,805 140,738 Analysis of available-for-sale investments & deposits Fiduciary funds Own funds At 31 December 2016 127,358 301 127,659 4,746 194 1,964 (243) (82) (143) 6,436 9,642 (571) 5,081 (5,099) (4) 9,049 14,388 (377) 7,045 (5,342) (86) (143) 15,485 Analysis of available-for-sale financial assets Current Non-current At 31 December 2015 6,436 6,436 19 9,030 9,049 19 15,466 15,485 8,894 155 9,049 The credit quality of available-for-sale investments and deposits is assessed by reference to external credit ratings, where available, and other current and historical credit data including counterparty default rates. This is summarised as follows: AA AA/A A BBB Total 2016 £’000 49,621 37,297 19,932 20,809 127,659 2015 £’000 4,133 4,916 9,049 Jardine Lloyd Thompson Group plc Annual Report 2016 135 SHAREHOLDER INFORMATION Analysis of available-for-sale investments & deposits Fiduciary funds Own funds At 31 December 2015 FINANCIAL STATEMENTS At 1 January 2015 Exchange differences Additions Disposals/maturities Revaluation gain/(deficit) (included within equity) Amounts to be written off At 31 December 2015 CORPORATE GOVERNANCE Analysis of available-for-sale financial assets Current Non-current At 31 December 2016 Investments & deposits £’000 9,049 10,983 107,636 (20) 11 127,659 STRATEGIC REPORT At 1 January 2016 Exchange differences Additions Companies disposed Disposals/maturities Revaluation deficit (included within equity) Amounts to be written off At 31 December 2016 Other investments £’000 6,436 984 6,301 (311) (331) 13,079 OVERVIEW 1. Investments and deposits, consist mainly of fixed term deposits, bonds and certificates of deposit. These investments are held at fair value and are classified between current and non-current assets according to the maturity date. FINANCIAL STATEMENTS 16. DERIVATIVE FINANCIAL INSTRUMENTS Interest rate swaps - fair value hedges Forward foreign exchange contracts - cash flow hedges Redemption liabilities - option contracts Total Current Non-current Total At 31 December 2016 Assets Liabilities £’000 £’000 32,740 (3,477) 92,233 (69,674) (29,637) 124,973 (102,788) 7,930 (33,136) 117,043 (69,652) 124,973 (102,788) At 31 December 2015 Assets Liabilities £’000 £’000 11,654 (5,490) 23,574 (11,725) (22,626) 35,228 (39,841) 1,544 (6,115) 33,684 (33,726) 35,228 (39,841) The credit quality of counterparties with whom derivative financial assets are held is assessed by reference to external credit ratings, where available, and other current and historical credit data including counterparty default rates. This is summarised as follows: 2015 £’000 16,419 2,973 15,836 35,228 2016 £’000 73,169 9,374 42,430 124,973 AA AA/A BBB Total Maturity analysis The table below analyses the Group’s derivative financial instruments, which will be settled on a gross basis, into relevant maturity groupings based upon the remaining period at the balance sheet date to contractual maturity. The amounts disclosed are the contractual undiscounted cash flows. At 31 December 2016 Forward foreign exchange contracts Outflow Inflow At 31 December 2015 Forward foreign exchange contracts Outflow Inflow Less than 1 year £’000 Greater than 1 year £’000 (477,260) 443,578 (719,936) 755,747 Less than 1 year £’000 Greater than 1 year £’000 (275,406) 269,827 (442,156) 461,276 The Group’s treasury policies are approved by the Board and are implemented by a centralised treasury department. The treasury department operates within a framework of policies and procedures that establish specific guidelines to manage currency risk, liquidity risk and interest rate risk and the use of counterparties and financial instruments to manage these risks. The treasury department is subject to periodic review by internal audit. outstanding as at 31 December 2016 will be released to the income statement at various dates up to: revenue, with a corresponding impact on trading profit equal to approximately 70% of the revenue change. i)47 months in respect of cash flow hedges on currency denominated UK earnings. b) Interest rate swaps The Group uses various derivative instruments including forward foreign exchange contracts, interest rate swaps and, from time to time, foreign currency collars and options to manage the risks arising from variations in currency and interest rates. Derivative instruments purchased are primarily denominated in the currencies of the Group’s main markets. iii)10 years in respect of interest rate hedges on sterling denominated long-term debt drawn under the Group’s private placement programme. Where forward foreign exchange contracts have been entered into to manage currency risk, they are designated as hedges of currency risk on specific future cash flows, and qualify as highly probable transactions for which hedge accounting is applied. The Group anticipates that hedge accounting requirements will continue to be met on its foreign currency and interest rate hedging activities and that no material ineffectiveness will arise which will result in gains or losses being recognised through the income statement. The fair value of financial derivatives based upon market values as at 31 December 2016 and designated as effective cash flow hedges was a net asset of £22.6 million and has been deferred in equity (2015: net asset of £11.8 million). Gains and losses arising on derivative instruments ii)13 years in respect of specific hedges on USD denominated long-term debt drawn under the Group’s USD private placement programme. No material amounts were transferred to the income statement during the year in respect of the fair value of financial derivatives. Transactions maturing within 12 months of the balance sheet date are classified in current maturities. Transactions maturing in a period in excess of 12 months of the balance sheet date are classified as non-current maturities. a) Forward foreign exchange contracts The Group’s major currency transaction exposure arises in USD and the Group continues to adopt a prudent approach in actively managing this exposure. As at 31 December 2016 the Group had outstanding foreign exchange contracts, principally in USD, amounting to a principal value of £1,199,325,000 (2015: £731,103,000). As a guide, each 1 cent movement in the achieved rate (taking into account the hedges in place) currently translates into a change of approximately £1.8 million in 136Jardine Lloyd Thompson Group plc Annual Report 2016 The Group uses interest rate hedges, principally interest rate swaps, to mitigate the impact of changes in interest rates. The notional principal amount of outstanding cross currency interest rate swaps as at 31 December 2016 was USD500,000,000 and £75,000,000 (2015: USD500,000,000 and £75,000,000). A net gain of £29.3 million (2015: net gain £6.2 million) on these instruments was offset by a fair value loss of £29.3 million (2015: loss £6.2 million) on the private placement loans, both of which were recognised in the income statement in the year. c) Redemption liabilities The redemption liabilities represent the valuation of the put options provided in the shareholders agreements of JLT Specialty Insurance Services Inc., JLT Sigorta ve Reasurans Brokerligi Ltd Sirketi and JLT SCK Corretora e Administradora de Seguros Ltda. Fair value of these liabilities resulted in an expense of £699,000 which was recognised in the income statement in the year. d) Price risk he Group does not have a material exposure T to commodity price risk. The maximum exposure to credit risk at the reporting date is the fair value of the derivatives in the balance sheet. 17. TRADE AND OTHER RECEIVABLES Trade receivables Less: provision for impairment of trade receivables Trade receivables - net Other receivables Prepayments OVERVIEW 2015 £’000 368,215 (15,018) 353,197 152,282 23,116 528,595 2016 £’000 440,941 (20,961) 419,980 143,703 24,957 588,640 As at 31 December 2016, the Group had exposures to individual trade counterparties within trade receivables. In accordance with Group policy, Group operating companies continually monitor exposures against credit limits and concentration of risk. No individual trade counterparty credit exposure is considered significant in the ordinary course of trading activity. Management does not expect any significant losses from nonperformance by trade counterparties that have not been provided for. At 1 January Currency translation adjustments Companies acquired Provisions for impairment of trade receivables Receivables written off during the year as uncollectible Unused amounts reversed At 31 December The creation and release of provisions for impaired receivables have been included in ‘Other operating costs’ in the income statement. The other classes within trade and other receivables do not contain impaired assets. The maximum exposure to credit risk at the reporting date is the carrying value of each class of receivables mentioned above. The Group does not hold any collateral as security. The following table sets out details of the age of trade receivables that are not overdue as well as an analysis of overdue amounts impaired and provided for. Past due more than six months and not more than one year Past due more than one year At 31 December 2015 Not overdue Past due not more than three months Past due more than three months and not more than six months Net trade receivables £’000 324,227 74,614 14,420 12,684 11,814 440,941 (5,965) (11,814) (20,961) 6,719 419,980 Trade receivables £’000 270,706 60,212 19,002 Provision for impairment £’000 (539) (2,600) Net trade receivables £’000 270,706 59,673 16,402 8,512 9,783 368,215 (2,975) (8,904) (15,018) 5,537 879 353,197 Jardine Lloyd Thompson Group plc Annual Report 2016 137 SHAREHOLDER INFORMATION Past due more than six months and not more than one year Past due more than one year Provision for impairment £’000 (805) (2,377) FINANCIAL STATEMENTS At 31 December 2016 Not overdue Past due not more than three months Past due more than three months and not more than six months Trade receivables £’000 324,227 75,419 16,797 CORPORATE GOVERNANCE 2015 £’000 (10,724) (26) (28) (9,849) 2,499 3,110 (15,018) 2016 £’000 (15,018) (1,483) (243) (8,355) 2,980 1,158 (20,961) STRATEGIC REPORT Movements on the Group provision for impairment of trade receivables are as follows: FINANCIAL STATEMENTS 18. CASH AND CASH EQUIVALENTS Cash at bank and in hand Short-term bank deposits Fiduciary funds Own funds 2016 £’000 514,474 425,471 939,945 2015 £’000 463,665 437,422 901,087 748,628 191,317 939,945 737,676 163,411 901,087 Fiduciary funds represent client money held in the form of premiums due to underwriters, claims paid by insurers and due to policyholders, and funds held to defray commissions and other income. Fiduciary funds are not available for general corporate purposes. The credit quality of cash at bank and in hand and short-term deposits is assessed by reference to external credit ratings, where available and other current and historical credit data including counterparty default rates. This is summarised as follows: AAA AA AA/A A BBB Other Total 2015 £’000 12,237 336,311 112,869 107,744 327,567 4,359 901,087 2016 £’000 10,685 318,613 125,247 146,111 322,953 16,336 939,945 The effective interest rate in respect of short-term deposits was 0.94% (2015: 0.87%). These deposits have an average maturity of 16 days (2015: 24 days). 19. TRADE AND OTHER PAYABLES Insurance payables Social security and other taxes Other payables Accruals and deferred income Deferred and contingent consideration All payables are considered current as the non-current portion is not material. 138Jardine Lloyd Thompson Group plc Annual Report 2016 2016 £’000 2015 £’000 875,986 18,735 198,156 137,408 27,497 1,257,782 746,570 17,161 166,880 137,905 17,762 1,086,278 20. FINANCIAL INSTRUMENTS BY CATEGORY The accounting policies for financial instruments have been applied to the line items below: Derivatives used for hedging £’000 (29,637) (73,151) (102,788) Other financial liabilities £’000 (687,832) (1,120,374) (1,808,206) Total £’000 (687,832) (1,120,374) (29,637) (73,151) (1,910,994) Derivatives used for hedging £’000 35,228 35,228 Availablefor-sale £’000 15,485 15,485 Total £’000 15,485 35,228 505,479 901,087 1,457,279 Derivatives used for hedging £’000 (22,626) (17,215) (39,841) Other financial liabilities £’000 (603,582) (948,373) (1,551,955) Total £’000 (603,582) (948,373) (22,626) (17,215) (1,591,796) (a) Prepayments are excluded from the trade and other receivables balance, as this analysis is required only for financial instruments. (b) Non-financial liabilities are excluded from the trade and other payables balance, as this analysis is required only for financial instruments. FINANCIAL STATEMENTS Liabilities per balance sheet Borrowings Trade and other payables (b) Redemption liabilities - option contracts Derivative financial instruments Total Total £’000 140,738 124,973 563,683 939,945 1,769,339 CORPORATE GOVERNANCE At 31 December 2015 Assets per balance sheet Available-for-sale financial assets Derivative financial instruments Trade and other receivables (a) Cash and cash equivalents Total Loans and receivables £’000 505,479 901,087 1,406,566 Availablefor-sale £’000 140,738 140,738 STRATEGIC REPORT Liabilities per balance sheet Borrowings Trade and other payables (b) Redemption liabilities - option contracts Derivative financial instruments Total Derivatives used for hedging £’000 124,973 124,973 OVERVIEW At 31 December 2016 Assets per balance sheet Available-for-sale financial assets Derivative financial instruments Trade and other receivables (a) Cash and cash equivalents Total Loans and receivables £’000 563,683 939,945 1,503,628 SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 139 FINANCIAL STATEMENTS 20. FINANCIAL INSTRUMENTS BY CATEGORY CONTINUED The following table presents the Group’s financial assets and liabilities that are measured at fair value at 31 December 2016. At 31 December 2016 Assets Derivatives used for hedging Available-for-sale financial assets - equity securities - debt investments - fixed deposits Total Liabilities Deferred and contingent consideration Redemption liabilities - option contracts Derivatives used for hedging Total At 31 December 2015 Assets Derivatives used for hedging Available-for-sale financial assets - equity securities - debt investments - fixed deposits Total Liabilities Deferred and contingent consideration Redemption liabilities - option contracts Derivatives used for hedging Total Level 1 Level 2 Level 3 Total £’000 £’000 £’000 £’000 - 124,973 - 124,973 127,659 127,659 124,973 1,115 11,964 13,079 1,115 11,964 127,659 265,711 - (73,151) (73,151) (27,497) (29,637) (57,134) (27,497) (29,637) (73,151) (130,285) Level 1 Level 2 Level 3 Total £’000 £’000 £’000 £’000 - 35,228 - 35,228 311 9,049 9,360 35,228 1,312 4,813 6,125 1,623 4,813 9,049 50,713 - (17,215) (17,215) (17,762) (22,626) (40,388) (17,762) (22,626) (17,215) (57,603) Apart from where disclosed, there are no differences between the fair value and the carrying value of financial assets and liabilities. Instruments included in level 1 are financial instruments traded in active markets for which the fair value is based upon quoted market prices at the balance sheet date. A market is regarded as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory agency and those prices represent actual and regularly occurring market transactions on an arm’s-length basis. Instruments included in level 2 are financial instruments that are not traded in an active market (for example, over-the-counter derivatives) and for which the fair value is determined by using internal and external models. These models maximise the use of observable market data where it is available and rely as little as possible on entity specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in level 2. Level 2 includes derivatives used for hedging. The valuations of which are performed using a discounted cash flow methodology incorporating observable market forward foreign exchange and interest rates. 140Jardine Lloyd Thompson Group plc Annual Report 2016 20. FINANCIAL INSTRUMENTS BY CATEGORY CONTINUED During the year there were no transfers between level 1 and level 2. There were no changes in valuation techniques during the year. A 1% movement in the discount rate applied in the calculation of the redemption liability in respect of JLT Specialty Insurance Services Inc., the largest item within the redemption liability, would result in a change of the overall redemption liability of 10%. OVERVIEW Instruments included in level 3 are financial instruments for which one or more of the significant inputs is not based on observable market data. In respect of deferred and contingent consideration and Redemption liabilities – option contracts, unobservable inputs include management’s assessment of the expected future performance of relevant acquired businesses and are valued using a discounted cash flow methodology. A reconciliation of the movements in level 3 is provided below: Liabilities Level 3 £’000 (40,388) (8,509) (12,686) 6,686 (2,237) (57,134) STRATEGIC REPORT At 1 January 2016 Exchange differences Companies disposed Companies acquired Utilised in the year Charged to income statement At 31 December 2016 Assets Level 3 £’000 6,125 984 6,301 (331) 13,079 Of the £331,000 charged to the income statement, £148,000 is included in net finance costs and £183,000 in Other operating costs. Of the £2,237,000 charged to the income statement, £1,862,000 is included in net finance costs and £375,000 in Other operating costs. CORPORATE GOVERNANCE FINANCIAL STATEMENTS SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 141 FINANCIAL STATEMENTS 21. BORROWINGS Current Bank overdraft Unsecured loan notes Bank borrowings Finance lease liabilities 2016 £’000 2015 £’000 18,223 35,980 243 283 54,729 21,702 418 218 22,338 471,975 160,629 499 633,103 687,832 419,394 161,435 415 581,244 603,582 Non Current Unsecured loan notes Bank borrowing Finance lease liabilities Total borrowings The borrowings include secured liabilities (finance leases) of £782,000 (2015: £633,000). Borrowings are discussed in the Finance Director’s Review on page 38. The exposure of the borrowings of the Group to interest rate changes and the periods in which the borrowings re-price are as follows: 6 months or less £’000 6-12 months £’000 1-5 years £’000 Over 5 years £’000 Fixed rate £’000 Total £’000 At 31 December 2016 632,035 243 - - 55,554 687,832 At 31 December 2015 557,334 - 418 - 45,830 603,582 The effective interest rates at the balance sheet date were as follows: Bank overdraft Unsecured loan notes - private placement Bank borrowings Finance lease liabilities 142Jardine Lloyd Thompson Group plc Annual Report 2016 2016 £’000 2015 £’000 2.69% 1.34% 9.96% 2.84% 1.53% 8.14% 21. BORROWINGS CONTINUED Maturity of non-current borrowings (excluding finance lease liabilities): 2015 £’000 2 67,386 160,626 404,590 632,604 30,220 6 56,092 494,511 580,829 OVERVIEW Between 1 and 2 years Between 2 and 3 years Between 3 and 4 years Between 4 and 5 years Over 5 years 2016 £’000 Finance lease liabilities - minimum lease payments: 2015 £’000 No later than 1 year 337 255 Later than 1 year and no later than 2 years 268 204 Later than 2 years and no later than 3 years 173 142 Later than 3 years and no later than 4 years 78 80 Later than 4 years and no later than 5 years 32 31 Later than 5 years - - 888 712 (106) (79) Present value of finance lease liabilities 782 633 2016 £’000 2015 £’000 The present value of finance lease liabilities is as follows: No later than 1 year 283 218 Later than 1 year and no later than 2 years 233 180 Later than 2 years and no later than 3 years 161 127 Later than 3 years and no later than 4 years 74 73 Later than 4 years and no later than 5 years 31 35 Later than 5 years - - 782 633 FINANCIAL STATEMENTS Lease liabilities are effectively secured as the rights to the leased assets revert to the lessor in the event of default. CORPORATE GOVERNANCE Future finance charges on finance leases STRATEGIC REPORT 2016 £’000 SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 143 FINANCIAL STATEMENTS 21. BORROWINGS CONTINUED The carrying amount of the Group’s borrowings are denominated in the following currencies: Sterling US Dollar Other currencies 2016 £’000 2015 £’000 264,657 422,148 1,027 687,832 263,729 338,796 1,057 603,582 2016 £’000 2015 £’000 337,000 336,000 Borrowing facilities The Group has undrawn committed borrowing facilities of: Floating rate - expiring beyond one year Facilities expiring within one year relate to: a)Senior unsecured loan notes totalling USD42 million (£33.9 million) issued by JIB Group Limited under the Group’s 2010 private placement programme in September 2017 with a coupon of 5.02%. Facilities expiring beyond one year relate to: b) The committed unsecured £500 million revolving credit facilities in the name of JIB Group Limited. As at the balance sheet date, drawings under the revolving credit facilities are subject to a margin and fees of 115 basis points above the relevant LIBOR interest rate and additional commitment fees on the undrawn facility. In January 2017, the Group agreed with its relationship banks to exercise an extension option, under existing agreed terms, by a further one year from February 2021 to a new maturity date of February 2022. c) Senior unsecured loan notes totalling USD83 million issued by JIB Group Limited under the Group’s 2010 private placement programme with USD42 million (£33.9 million) in September 2020 with a coupon of 5.59% and USD41 million (£33.1 million) in September 2022 with a coupon of 5.69%. Drawings under the Group’s private placement programme are swapped into sterling floating and are subject to an equivalent spread over LIBOR of between 227 and 238 basis points. d) Senior unsecured loan notes totalling USD250 million issued by JIB Group Limited under the Group’s 2012 private placement programme with maturities of USD40 million (£32.3 million) in January 2020 with a coupon of 3.21%, USD140 million (£113.2 million) in January 2023 with a coupon of 3.78% and USD70 million (£56.6 million) in January 2025 with a coupon of 3.93%. The proceeds of this placement have been swapped into sterling at fixed and LIBOR based floating rates and are subject to an equivalent spread over LIBOR of between 205 and 220 basis points. e) Senior unsecured loan notes totalling £75 million issued by JIB Group Limited under the Group’s April 2014 private placement programme maturing in April 2026 with a coupon of 4.27%. The proceeds of this placement have been swapped into LIBOR based floating rates and are subject to an equivalent spread over LIBOR of 150 basis points. f)Senior unsecured loan notes totalling USD125 million issued by JIB Group Limited under the Group’s October 2014 private placement programme with maturities of USD62.5 million (£50.5 million) in October 2026 with a coupon of 3.93% and USD62.5 million (£50.5 million) in October 2029 with a coupon of 4.13%. The proceeds of this private placement in October 2014 have been swapped into sterling at LIBOR based floating rates and are subject to an equivalent spread over LIBOR of between 146 and 157 basis points. The terms and conditions of the Group’s facilities include common debt and interest cover covenants with which the Group expects to continue to comply. Liquidity risk Liquidity risk arises from an inability to maintain an optimal cost of capital or meet the short term financial demands of the business. The Group has implemented the following steps to mitigate the risk: - Management reviews of business unit balance sheets and cash flows - Maintenance of committed credit facilities - Compliance with regulatory minimum capital requirements and regular stress testing - Maintenance of a conservative funding profile. 144Jardine Lloyd Thompson Group plc Annual Report 2016 22. DEFERRED INCOME TAXES The following amounts, determined after appropriate offsetting, are shown in the consolidated balance sheet. Assets 2016 £’000 2015 £’000 Liabilities 2016 £’000 2015 £’000 Net 2016 £’000 2015 £’000 (554) (5,273) (5,386) (616) (3,046) (1,826) (131) (746) (910) (8,619) (48) (6,024) (2,933) (93) 1,001 10,664 1,858 (4,507) 2,436 (2,748) 1,581 32,401 1,359 10,678 2,986 (8,334) 2,388 (5,787) 4,100 22,032 Share based payments Fair values 4,858 11,166 6,554 - - (1,931) 4,858 11,166 6,554 (1,931) Tax assets/(liabilities) Set off of tax 75,542 (5,454) 55,349 (4,326) (16,832) 5,454 (21,304) 4,326 58,710 - 34,045 - Net tax assets/(liabilities) 70,088 51,023 (11,378) (16,978) 58,710 34,045 At 1 January 2016 £’000 Exchange differences £’000 Credit/ (charge) to income £’000 Accelerated tax depreciation Provisions Losses Deferred income Other intangibles Goodwill Other Pensions 1,359 10,678 2,986 (8,334) 2,388 (5,787) 4,100 22,032 (204) 58 44 3,241 454 3,446 (4,534) 7 (154) (79) (1,172) 586 (102) (407) 2,015 828 9,534 7 (304) - 1,001 10,664 1,858 (4,507) 2,436 (2,748) 1,581 32,401 Share based payments Fair values 6,554 (1,931) - (1,163) - (533) 13,097 - 4,858 11,166 34,045 2,512 352 22,098 (297) 58,710 The majority of the deferred tax is not expected to reverse within 12 months. Net tax assets At 31 December 2016 £’000 The total current and deferred income tax charged to equity during the year is as follows: Credit/(charge) to equity £’000 11,850 (222) At 31 December 2016 £’000 46,201 11,811 - foreign exchange (16) 13,196 13,180 - available-for-sale (30) 199 169 (46) 13,395 13,349 46,338 25,023 71,361 Pensions Share based payments Fair values: Jardine Lloyd Thompson Group plc Annual Report 2016 145 SHAREHOLDER INFORMATION At 1 January 2016 £’000 34,351 12,033 FINANCIAL STATEMENTS 2,105 11,588 2,986 285 2,436 237 7,033 22,125 CORPORATE GOVERNANCE 1,555 15,937 1,858 879 3,052 298 3,407 32,532 STRATEGIC REPORT Property, plant and equipment Provisions Losses Deferred income Other intangibles Goodwill Other Pensions Credit/ Acquisitions/ (charge) disposals to equity of sub £’000 £’000 OVERVIEW Deferred income tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when the deferred income taxes relate to the same fiscal authority. FINANCIAL STATEMENTS 22. DEFERRED INCOME TAXES CONTINUED Deferred tax assets are recognised to the extent that the realisation of the related tax benefits through the future taxable profits is considered probable. A deferred tax asset relating to tax losses of £14,340,000 (2015: £7,660,000) has not been recognised in the balance sheet in respect of certain of the Group’s operations, principally US, China, Singapore and Japan, where it is considered likely that the losses will expire before use. A deferred tax asset relating to other deferred tax balances of £7,473,000 (2015: £5,030,000) has not been recognised in the balance sheet in respect of certain of the Group’s overseas operations, principally the US, where it is considered that the asset is unlikely to be realised in the short-term. Deferred tax liabilities have not been recognised on temporary differences of £124,000,000 (2015: £86,000,000) representing the unremitted earnings of subsidiaries and joint ventures. Such amounts are permanently reinvested. Deferred tax liabilities have not been recognised on temporary differences of nil (2015: nil) representing unremitted earnings of associates. 23. PROVISIONS FOR LIABILITIES AND CHARGES Property related provisions £’000 Litigation provisions £’000 Other £’000 Total £’000 At 1 January 2016 Exchange differences Utilised in the year Charged/(credited) to the income statement Companies disposed At 31 December 2016 1,300 94 (349) 1,984 (110) 2,919 18,223 230 (16,328) 5,326 (9) 7,442 114 (78) 36 19,637 324 (16,677) 7,232 (119) 10,397 At 1 January 2015 Exchange differences Reclassification from current liabilities Utilised in the year 4,881 19 462 (3,372) 5,570 30 (3,710) 362 (8) 10,813 49 462 (7,090) Credited/(charged) to the income statement At 31 December 2015 (690) 1,300 16,333 18,223 (240) 114 15,403 19,637 2016 £’000 2015 £’000 8,826 1,571 10,397 18,594 1,043 19,637 Analysis of total provisions Current - to be utilised within one year Non-current - to be utilised in more than one year Property related provisions The Group recognises a provision for onerous contracts when the expected benefits to be derived from a contract are less than the unavoidable costs of meeting the obligations under the contract. Provision is made for the future rental cost of vacant property and expected dilapidation expenses. In calculating the provision required, account is taken of the duration of the lease and any recovery of cost achievable from subletting. Property provisions occur principally in the US and UK and relate to a variety of lease commitments. The longest lease term expires in 2026. Litigation provisions At any point in time the Group can be involved in a variety of litigation and dispute issues. A provision is established in respect of such issues when it is probable that the liability has been incurred and the amount of the liability can be reasonably estimated. The Group analyses its litigation exposures based on available information, including external legal consultation where appropriate, to assess its potential liability. Where appropriate the Group also provides for the cost of defending or initiating such matters. However, the final outcome could differ materially from the amount provided. The amount charged to the income statement in 2016 includes litigation costs related to employment contract disputes. 146Jardine Lloyd Thompson Group plc Annual Report 2016 23. PROVISIONS FOR LIABILITIES AND CHARGES CONTINUED Other OVERVIEW Where a litigation provision has been made it is stated gross of any third party recovery. All such recoveries are included as “Other receivables” within trade and other receivables. At 31 December 2016, in connection with certain litigation matters, the Group’s litigation provisions include an amount of £0.1million (2015: £0.1million) to reflect this gross basis and the corresponding insurance recovery has been included within trade and other receivables. This presentation has had no effect on the consolidated income statement for the year ended 31 December 2016 (2015: nil). Other provisions include provisions for clawback of commission which arises on certain types of Employee Benefits contracts. 24. SHARE CAPITAL AND PREMIUM Ordinary shares £’000 Share premium £’000 Total £’000 220,136,567 34,440 220,171,007 10,000 220,181,007 11,006 2 11,008 11,008 103,941 133 104,074 37 104,111 114,947 135 115,082 37 115,119 STRATEGIC REPORT Allotted, called up and fully paid At 1 January 2015 Issued during the year At 31 December 2015 Issued during the year At 31 December 2016 Number of shares Ordinary shares carry rights to dividends, voting and proceeds on winding up and have a par value of £0.05. The Employee Benefit Trust holds 8,715,895 ordinary shares (2015: 8,994,952) acquired to settle employee share based payments. Acquisitions of such shares are booked directly to equity. 25. NON-CONTROLLING INTERESTS The Group’s total non-controlling interests’ financial position for the year is £22,764,000 of which £10,556,000 is attributed to JLT’s Private Client Services group of business (PCS). PCS is defined as a material non-controlling interest to the Group. The non-controlling interests in respect of other entities are not individually material. CORPORATE GOVERNANCE During the year the Company issued 10,000 (2015: 34,440) ordinary shares for a consideration of £38,250 (2015: £134,532) following exercises by executives of options held under the Jardine Lloyd Thompson Group plc Executive Share Option Scheme. Set out below is the summarised financial information for PCS. 2015 £’000 62,294 (34,218) 28,076 49,451 (28,535) 20,916 3,152 (316) 2,836 30,912 2,998 (312) 2,686 23,602 Jardine Lloyd Thompson Group plc Annual Report 2016 147 SHAREHOLDER INFORMATION Current Assets Liabilities Total Non-current Assets Liabilities Total Net assets 2016 £’000 FINANCIAL STATEMENTS Summarised Balance Sheet FINANCIAL STATEMENTS 25. NON-CONTROLLING INTERESTS CONTINUED Summarised Statement of Comprehensive Income Revenue Profit for the year Other comprehensive income Total comprehensive income for the year Total comprehensive income attributable to non-controlling interests Dividends paid to non-controlling interests 2016 £’000 2015 £’000 64,018 20,663 550 21,213 55,357 18,195 95 18,290 5,166 2,229 4,575 4,289 2016 £’000 2015 £’000 19,897 (291) (18,348) 1,258 34,522 (1,403) (17,340) 15,779 Summarised Statement of Cash Flows Net cash generated from operating activities Net cash used in investing activities Net cash used in financing activities Net increase in cash and cash equivalents The information above is the amount before inter-company eliminations. 26. OTHER RESERVES Share premium £’000 Fair value and hedging £’000 Exchange reserves £’000 Total £’000 At 1 January 2016 Fair value gains/(losses) net of tax: - available-for-sale - available-for-sale reclassified to the income statement - cash flow hedges Currency translation differences 104,074 (12,827) (17,280) 73,967 - 42 (181) (41,487) - 100,841 42 (181) (41,487) 100,841 Net (losses)/gains recognised directly in equity Issue of share capital At 31 December 2016 37 104,111 (41,626) (54,453) 100,841 83,561 59,215 37 133,219 Share premium £’000 Fair value and hedging £’000 Exchange reserves £’000 Total £’000 103,941 (234) (5,033) 98,674 133 104,074 (34) 10 (12,569) (12,593) (12,827) (12,247) (12,247) (17,280) (34) 10 (12,569) (12,247) (24,840) 133 73,967 At 1 January 2015 Fair value (losses)/gains net of tax: - available-for-sale - available-for-sale reclassified to the income statement - cash flow hedges Currency translation differences Net losses recognised directly in equity Issue of share capital At 31 December 2015 148Jardine Lloyd Thompson Group plc Annual Report 2016 27. QUALIFYING EMPLOYEE SHARE OWNERSHIP TRUST During the year, the Qualifying Employee Share Ownership Trust (QUEST) allocated nil ordinary shares to employees in satisfaction of options that have been exercised under the Sharesave schemes (2015: nil). OVERVIEW 28. CASH GENERATED FROM OPERATIONS 134,880 (6,877) 17,491 (87) 4,872 1,862 12,526 36,896 24,892 (1,353) 5,294 1,660 (10) 8 (67,160) 24,788 (12,440) (10,530) 166,712 155,027 (5,301) 16,782 41 6,124 1,567 11,600 31,310 20,075 (5,531) 21,959 527 60 72 (19,142) (23,475) 22,539 (7,833) (11,021) 215,380 CORPORATE GOVERNANCE 2015 £’000 STRATEGIC REPORT Profit before taxation Investment and finance income Interest payable on bank loans and finance leases Fair value (gains)/losses on available-for-sale financial assets Net pension financing expenses Unwinding of liability discounting Depreciation Amortisation of other intangible assets Amortisation of share based payments Share of results of associates’ undertakings Non cash exceptional items Losses on disposal of businesses (Gains)/losses on disposal of property, plant and equipment Losses on disposal of available-for-sale financial assets Gain on sale of associates Increase in trade and other receivables Increase in trade and other payables - excluding insurance broking balances Decrease in provisions for liabilities and charges Decrease in retirement benefit obligations Net cash inflow from operations 2016 £’000 FINANCIAL STATEMENTS SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 149 FINANCIAL STATEMENTS 29. BUSINESS COMBINATIONS Adjustments in respect of prior year acquisitions During the year, the contingent consideration booked in respect of acquisitions completed in previous years has been revised following the final settlement of amounts due or the revision of amounts due or the revision of estimates based on performance conditions. Revisions to contingent consideration during the year Ingham Holdings Limited Keenan Insurances (Ireland) Consideration at 31 Dec 15 £'000 Change in estimated consideration impacting goodwill £'000 1,577 (1,577) - - 46 (46) - - 1,623 (1,623) - - Consideration at 31 Dec 2016 £'000 Paid during the year £'000 2016 Acquisitions During the year, the process of finalising the provisional fair values in respect of acquisitions carried out during 2015 has resulted in following changes. Close Brothers Asset Management (Close brothers) Pierre Leblanc & Associés SAS (PL&A) Revised fair value acquired £'000 Provisional fair value reported at 31 Dec 2015 £'000 Change in fair value £'000 491 1,127 1,618 580 990 1,570 (89) 137 48 Revised fair value acquired £’000 Provisional fair value reported at 31 Dec 2015 £’000 Change in fair value £’000 43 1,068 4 1,068 39 - 713 713 - These changes in fair value affected the following balance sheet classes: Property, plant and equipment Other intangible assets Trade and other receivables Cash and cash equivalents - own cash - fiduciary cash Insurance payables Trade and other payables Current taxation Goodwill calculation Purchase consideration - cash paid - contingent consideration - deferred consideration Total purchase consideration Less: fair value of net assets acquired Goodwill 150Jardine Lloyd Thompson Group plc Annual Report 2016 511 511 - 2,218 (2,218) (793) 76 1,618 2,218 (2,218) (704) (22) 1,570 (89) 98 48 At 31 Dec 2016 £’000 At 31 Dec 2015 £’000 Change £’000 6,030 717 248 6,995 1,618 5,377 6,030 717 248 6,995 1,570 5,425 48 (48) 29. BUSINESS COMBINATIONS CONTINUED At 31 Dec 2015 £’000 6,030 6,030 - (511) (511) - Purchase consideration settled in cash Cash and cash equivalents - own cash in subsidiaries acquired Change £’000 5,519 5,519 Cash and cash equivalents - fiduciary cash in subsidiaries acquired (2,218) (2,218) - Cash outflow on acquisition 3,301 3,301 - Notes Acquisition date Percentage voting rights acquired Cost £’000 i ii iii iv May 2016 Dec 2016 Jan - Dec 2016 Jan - Dec 2016 100% 100% various various OVERVIEW At 31 Dec 2016 £’000 Current year acquisitions Broderick Piller Pty Ltd (Workwise) Stonehill Reinsurance Partners, LLC (Stonehill) Acquisition of other new businesses completed during the year Additional investments in existing businesses 7,135 8,790 9,392 5,489 30,806 On 10 May 2016, the Group completed the acquisition of Broderick Piller Pty Ltd trading as Workwise Occupational Health, a leading provider of workplace, health & safety and rehabilitation services in Western Australia. The acquired business contributed revenue of £1,243,000 and net profit, including acquisition and integration costs incurred to date, of £70,000 to the Group for the period since acquisition. If the acquisition had taken place on 1 January 2016, we estimate the contribution to Group revenue would have been £2,086,000 and net profit, including acquisition and integration costs incurred to date, would have been £434,000. £’000 Purchase consideration - cash paid - contingent consideration Total purchase consideration Less: fair value of net assets acquired Goodwill 4,415 2,720 7,135 1,258 5,877 The assets and liabilities arising from the acquisition were as follows: Acquiree’s carrying amount £’000 Property, plant and equipment Purchase consideration settled in cash Cash and cash equivalents - own cash in subsidiary acquired Cash outflow on acquisition 59 59 3 277 606 277 497 (181) 655 497 (181) 1,258 £’000 4,415 (497) 3,918 Jardine Lloyd Thompson Group plc Annual Report 2016 151 SHAREHOLDER INFORMATION Other intangible assets Trade and other receivables Cash and cash equivalents - own cash Deferred taxation Fair value £’000 FINANCIAL STATEMENTS Goodwill calculation CORPORATE GOVERNANCE i) Acquisition of Broderick Piller Pty Ltd (Workwise) STRATEGIC REPORT During the year the following new business acquisitions and additional investments were completed: FINANCIAL STATEMENTS 29. BUSINESS COMBINATIONS CONTINUED As at 31 December 2016, the process of reviewing the fair values of assets acquired had not been completed, consequently the fair values stated above are provisional. The contingent consideration of £2,720,000 is primarily based upon the expected profit before tax of the business for future periods up to 2020. None of the goodwill recognised is expected to be deductible for income tax purposes. ii) Acquisition of Stonehill Reinsurance Partners, LLC (Stonehill) On 15 December 2016, the Group acquired the assets of Stonehill Reinsurance Partners LLC in North America, a reinsurance intermediary specialised in Medical Professional Liability and healthcare related business. The acquired business contributed revenue of £147,000 and net profit, including acquisition and integration costs incurred to date, of £24,000 to the Group for the year since acquisition. If the acquisition had taken place on 1 January 2016, we estimate the contribution to Group revenue would have been £3,804,000 and net profit, including acquisition and integration costs incurred to date, would have been £529,000. Goodwill calculation Purchase consideration - cash paid - contingent consideration Total purchase consideration £’000 Less: fair value of net assets acquired Goodwill 2,085 6,705 2,657 6,133 8,790 The assets and liabilities arising from the acquisition were as follows: Property, plant and equipment Other intangible assets Trade and other receivables Cash and cash equivalents - own cash - fiduciary cash Insurance creditors Trade and other payables Purchase consideration settled in cash Cash and cash equivalents - own cash in subsidiary acquired Cash and cash equivalents - fiduciary cash in subsidiary acquired Cash outflow on acquisition Acquiree’s carrying amount 141 243 Fair value £’000 141 1,626 243 1,015 1,098 (1,098) (940) 459 1,015 1,098 (1,098) (940) 2,085 £’000 2,657 (1,015) 1,642 (1,098) 544 As at 31 December 2016, the process of reviewing the fair values of assets acquired had not been completed, consequently the fair values stated above are provisional. The contingent consideration of £6,133,000 is based upon expected revenues up to 2020. The maximum consideration is capped at USD15,000,000. Goodwill recognised is expected to be deductible for income tax purposes. 152Jardine Lloyd Thompson Group plc Annual Report 2016 29. BUSINESS COMBINATIONS CONTINUED Goodwill calculation Purchase consideration - cash paid - contingent consideration - deferred consideration £’000 OVERVIEW iii) Other acquisitions and additional investments 9,315 4,641 815 110 14,881 3,608 4,330 6,943 The assets and liabilities arising from acquisitions were as follows: Fair value £’000 12 1,692 846 106 290 (290) (64) (27) (116) 1,159 1,916 106 290 (290) (64) (27) (116) 1,159 3,608 £’000 9,315 (106) Cash and cash equivalents - fiduciary cash in subsidiary acquired Cash outflow on acquisition 9,209 (290) 8,919 As at 31 December 2016, the process of reviewing the fair values of assets acquired had not been completed, consequently the fair values stated above are provisional. The contingent consideration of £4,641,000 relates to various acquisitions of which the largest individual consideration of £1,347,000 is based upon expected revenues from 2017 to 2020. FINANCIAL STATEMENTS Purchase consideration settled in cash Cash and cash equivalents - own cash in subsidiary acquired CORPORATE GOVERNANCE Property, plant and equipment Other intangible assets Trade and other receivables Cash and cash equivalents - own cash - fiduciary cash Insurance payables Trade and other payables Current taxation Deferred taxation Non-controlling interests Acquiree’s carrying amount 12 846 STRATEGIC REPORT - cancellation of loans Total purchase consideration Less fair value of net assets acquired Less equity movement on transactions with non-controlling interests Goodwill The deferred consideration of £815,000 is based upon the net assets in the completion accounts. None of the goodwill recognised is expected to be deductible for income tax purposes. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 153 FINANCIAL STATEMENTS 29. BUSINESS COMBINATIONS CONTINUED Group summary of the net assets acquired and goodwill The assets and liabilities arising from acquisitions were as follows: Purchase consideration: - cash paid - contingent consideration - deferred consideration - cancellation of loans Total purchase consideration Less fair value of net assets acquired Less equity movement on transactions with non-controlling interests Goodwill on acquisitions occurring during the year Impact of revisions to deferred consideration Workwise £'000 Stonehill £'000 Others £'000 Total £'000 4,415 2,720 7,135 1,258 5,877 2,657 6,133 8,790 2,085 6,705 9,315 4,641 815 110 14,881 3,608 4,330 6,943 16,387 13,494 815 110 30,806 6,951 4,330 19,525 (1,623) Impact of revision to fair value adjustment in relation to acquisitions completed in 2015 Net increase in goodwill Impact of additional investments Net decrease in equity (48) 17,854 4,330 4,330 Group summary of cash flows Purchase consideration settled in cash Cash and cash equivalents - own cash in subsidiary acquired Cash and cash equivalents - fiduciary cash in subsidiary acquired Total purchase consideration 154Jardine Lloyd Thompson Group plc Annual Report 2016 Workwise £'000 4,415 (497) Stonehill £'000 2,657 (1,015) Others £'000 9,315 (106) Total £'000 16,387 (1,618) 3,918 3,918 1,642 (1,098) 544 9,209 (290) 8,919 14,769 (1,388) 13,381 30. BUSINESS DISPOSALS On 30 December 2016, the Group disposed of 100% of its shareholdings in Thistle Insurance Services Limited. 8,548 9,196 (9,196) (2,202) (119) 39,627 3,438 43,065 Deferred proceeds Cash inflow on disposal during the year Total consideration Total £’000 10,570 32,495 43,065 Disposal consideration settled in cash Cash and cash equivalents - own cash in subsidiaries disposed - own cash in subsidiary sold - fiduciary cash in subsidiary sold Cash inflow on disposal during the year Total £’000 32,495 (8,548) (9,196) 14,751 FINANCIAL STATEMENTS The deferred proceeds of £10,570,000 include an amount of £4,269,000 based upon the balance sheet positions at completion and an amount of £6,301,000 contingent upon the recovery of certain assets, the majority of which were included in the final closing balance sheet of the company disposed of. The contingent consideration of £6,301,000 is recognised as an available-for-sale asset. Including the cost on disposal of £3,484,000, the net loss is £46,000. CORPORATE GOVERNANCE Trade and other payables Provisions for liabilities and charges Net assets at disposal Gain on disposal Proceeds on disposal STRATEGIC REPORT Goodwill Property, plant and equipment Other intangible assets Trade and other receivables Cash and cash equivalents - own cash - fiduciary cash Insurance payables Fair value £’000 15,846 591 3,553 13,410 OVERVIEW Net assets and proceeds of disposal SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 155 FINANCIAL STATEMENTS 30. BUSINESS DISPOSALS CONTINUED Other disposals During the year the Group completed other disposals, none of which were individually significant. Net assets and proceeds of disposal Total £’000 Goodwill Property, plant and equipment Other intangible assets Trade and other receivables Cash and cash equivalents - own cash - fiduciary cash Insurance payables 1,705 176 224 366 Trade and other payables Current taxation Non-controlling interests Net assets at disposal Exchange gains recycled from exchange reserves Equity movement on transactions with non-controlling interests Loss on disposal Proceeds on disposal (894) 90 (31) 2,130 325 32 (770) 1,717 Deferred proceeds Cash inflow on disposal during the year Total consideration Total £’000 547 1,170 1,717 494 286 (286) Total £’000 1,170 Disposal consideration settled in cash Cash and cash equivalents - own cash in subsidiaries disposed - own cash in subsidiary sold - fiduciary cash in subsidiary sold Cash inflow on disposal during the year (494) (286) 390 Including the cost on disposal of £844,000, the net loss is £1,614,000. Group summary of cash flows Disposal consideration settled in cash Cash and cash equivalents - own cash in subsidiaries disposed - own cash in subsidiary sold - fiduciary cash in subsidiary sold Cash inflow on disposal during the year 156Jardine Lloyd Thompson Group plc Annual Report 2016 Thistle £’000 32,495 Others £’000 1,170 Total £’000 33,665 (8,548) (9,196) 14,751 (494) (286) 390 (9,042) (9,482) 15,141 31. RETIREMENT BENEFIT OBLIGATIONS The pension service costs accrued for the year are as follows: Defined benefit schemes Defined contribution schemes UK Schemes 2016 2015 £’000 £’000 20,824 21,265 20,824 21,265 Overseas Schemes 2016 2015 £’000 £’000 487 2,630 19,254 15,723 19,741 18,353 Total 2016 £’000 487 40,078 40,565 OVERVIEW The Group operates a number of pension schemes throughout the world, the most significant of which are of the defined benefit type and operate on a funded basis. The principal pension schemes are the Jardine Lloyd Thompson UK Pension Scheme, the JLT (USA) Incentive Savings Plan, the JLT (USA) Employee Retirement Plan, the JLT (USA) Stable Value Plan, the Pension Plan for Employees of Jardine Lloyd Thompson Canada Inc and the Jardine Lloyd Thompson Ireland Limited Pension Fund. 2015 £’000 2,630 36,988 39,618 With effect from 1 December 2006 the defined benefit section of the Scheme was amended to cease future benefits accruals. Under the Scheme as amended, a participant’s normal retirement benefit will be determined based on their service and compensation prior to 1 December 2006. The latest finalised triennial actuarial funding valuation of the Jardine Lloyd Thompson UK Pension Scheme was undertaken as at 31 March 2014. This valuation was updated to 31 December 2016 by a qualified actuary employed by the Group. An updated triennial actuarial valuation will be performed in 2017. STRATEGIC REPORT The Jardine Lloyd Thompson UK Pension Scheme has two sections; one providing defined benefits and the other providing benefits on a defined contribution basis. The assets of the scheme are held in a trustee administered fund separate from the Company. The principal overseas schemes are: b) The JLT (USA) Employee Retirement Plan which is a defined benefit scheme. The latest actuarial valuation was undertaken at 1 January 2016 by independent actuaries. With effect from 31 July 2005 the plan was amended to eliminate future benefit accruals. Under the plan as amended, a participant’s normal retirement benefit will be determined based on their service and compensation prior to 31 July 2005. The average compensation and length of service will be determined as at 31 July 2005. The Group has made a settlement gain of £127,000 (2015: £492,000) relating to non-routine lump sum payments and it is disclosed under the curtailment gain. d) The Pension Plan for Employees of Jardine Lloyd Thompson Canada Inc. has two sections; one providing defined benefits based primarily on the 2007 pensionable salary and the other providing benefits on a defined contribution basis. The JLT pension contribution for the defined contribution plan ranges from 3% to 13% based on age and service. The company makes additional contribution to defined contribution plans, not exceeding 2% of pensionable earnings, if the member makes a matching voluntary contributions. The Defined Benefit Pension Plan was amended on 1 January 2009 in order to close the plan to new entrants and eliminate future benefit accruals from this date forward. The JLT Canada Defined Pension Plans last formal valuation was undertaken as of 31 December 2013 by a qualified third party actuary. The next actuarial valuation is due and being carried out as part of the current renewal of the Scheme for 1 January 2017. Jardine Lloyd Thompson Group plc Annual Report 2016 157 SHAREHOLDER INFORMATION e)The Jardine Lloyd Thompson Ireland Limited Pension Fund, which is a defined benefit pension scheme, has its assets held in a separately administered fund. The contributions to it are agreed between the Trustees and the Company, based on the advice of an appropriately qualified independent actuary. The most recent triennial actuarial valuation for funding purposes was carried out by the appropriately qualified independent actuary as at 1 January 2014. With effect from 30 November 2008, the scheme was closed to new entrants and future service accrual ceased. The company also operates a defined contribution scheme, namely The Jardine Lloyd Thompson 2004 Retirement Benefits Scheme, which is held and administered under a separate trust. FINANCIAL STATEMENTS c) The JLT (USA) Stable Value Plan. The latest actuarial valuation was undertaken as at 1 January 2016 by independent actuaries. With effect from 31 March 2016 the Plan was amended to eliminate future benefit accruals. Under the Plan as amended, a participant's normal retirement benefit will be determined based on their service and compensation prior to 31 March 2016. The average compensation and length of service will be determined as at 31 March 2016. The Plan was closed in 2016, however the Group made an allowance for the upcoming closure of the Stable Value Plan to future accrual in the 2015 accounts. As a result, a curtailment gain of £506,000 was recognised in 2015. No further gain or loss on curtailment was recognised in 2016. CORPORATE GOVERNANCE a) The JLT (USA) Incentive Savings Plan which is a defined contribution scheme. Employees may contribute up to 50% of their salary subject to an IRS maximum each year USD18,000 in 2016 and the Group contributes at a rate of 100% of each 1% contributed by the employee up to a maximum employee contribution of 4%, up to a maximum of USD10,600. Employees aged over 50 may make “catch-up” contributions subject to an IRS maximum each year USD6,000 in 2016. FINANCIAL STATEMENTS 31. RETIREMENT BENEFIT OBLIGATIONS CONTINUED The principal actuarial assumptions used were as follows: At 31 December 2016 Rate of increase in salaries Rate of increase of pensions in payment (a) Discount rate (b) Inflation rate Revaluation rate for deferred pensioners UK Scheme n/a 3.24% 2.80% 3.34% 2.34% US Scheme n/a n/a 4.00% 2.00% n/a Canadian Scheme 3.25% 3.25% 3.90% 2.25% n/a Irish Scheme n/a 3.00% 1.90% 1.50% 1.50% US Stable Value Plan n/a n/a 3.35-3.40% 2.00% n/a 21.8 21.3 22.0 22.8 21.3 UK Scheme n/a 2.82% 3.86% 2.92% 1.92% US Scheme n/a n/a 4.20% 2.00% n/a Canadian Scheme 2.50% 3.25% 4.00% 2.25% n/a Irish Scheme n/a 3.00% 2.50% 1.75% 1.75% US Stable Value Plan n/a n/a 3.50-3.55% 2.00% n/a 21.7 21.7 22.0 22.8 21.7 Mortality - life expectancy at age 65 for male members: (c) Aged 65 at 31 December (years) At 31 December 2015 Rate of increase in salaries Rate of increase of pensions in payment (a) Discount rate (b) Inflation rate Revaluation rate for deferred pensioners Mortality - life expectancy at age 65 for male members: (c) Aged 65 at 31 December (years) a)In respect of the UK scheme, where there are inflation linked benefits, the inflation increases are limited to a maximum of 5% per annum (some are limited to 3% per annum). (b) In line with IAS 19 (Revised) the expected return on scheme assets assumption is the same as the discount rate assumed for the liabilities. (c)Mortality assumptions for the UK scheme are based on 105% of the S2PxA tables, with improvements based on CMI 2015 tables with a 1.25% p.a. long-term rate of improvement. Mortality assumptions for the US Scheme and US Stable Value Plan are based on the RP2014 Mortality Table with MP2016 Projections. Mortality assumptions for the Canadian Scheme are based on the CPM-2014 Private Table with generational projection using scale CPMB1D2014. ortality assumptions for the Irish Scheme, assume that deaths after retirement will be in accordance with standard mortality tables 90% M PxA92C=2004 with allowance for expected future mortality improvements. There is assumed to be no pre-retirement mortality. The sensitivity of the defined benefit obligation to changes in the weighted principal assumptions is: Discount rate Inflation rate Life expectancy Impact on defined benefit obligation Change in Change to assumptions obligation decrease of 0.1% increase of 2.0% increase of 0.1% increase of 1.0% increase of 1 year increase of 4.0% The above sensitivity analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions, the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the pension liability recognised within the balance sheet. Note this sensitivity is for defined benefit obligations only and does not consider the impact that changes in assumptions may have on the assets, in particular the assets held in respect of the insured pensioners. The methods and types of assumptions used in preparing the sensitivity analysis did not change compared to the previous year. 158Jardine Lloyd Thompson Group plc Annual Report 2016 31. RETIREMENT BENEFIT OBLIGATIONS CONTINUED Defined benefit obligation Overseas Schemes 2016 2015 £’000 £’000 (72,315) (61,940) 58,399 50,500 (13,916) (11,440) Total 2016 2015 £’000 £’000 (746,344) (638,283) 547,932 507,896 (198,412) (130,387) UK Schemes 2016 2015 £’000 £’000 (118,947) (162,620) (4,778) (5,902) 10,952 11,117 (71,723) 38,458 (184,496) (118,947) Overseas Schemes 2016 2015 £’000 £’000 (11,440) (16,415) (2,169) (396) (1,274) (2,421) 886 3,101 81 4,691 (13,916) (11,440) Total 2016 2015 £’000 £’000 (130,387) (179,035) (2,169) (396) (6,052) (8,323) 11,838 14,218 (71,642) 43,149 (198,412) (130,387) UK Schemes 2016 2015 £’000 £’000 (576,343) (641,759) (21,435) (22,366) (121,841) 50,051 45,590 37,731 (674,029) (576,343) Overseas Schemes 2016 2015 £’000 £’000 (61,940) (78,044) (11,626) (870) (487) (2,630) (2,502) (2,507) 127 998 1,315 5,773 (1,120) 5,453 3,918 9,887 (72,315) (61,940) Total 2016 2015 £’000 £’000 (638,283) (719,803) (11,626) (870) (487) (2,630) (23,937) (24,873) 127 998 1,315 5,773 (122,961) 55,504 49,508 47,618 (746,344) (638,283) UK Schemes 2016 2015 £’000 £’000 457,396 479,139 17,034 16,722 50,118 (11,593) 10,952 11,117 (45,590) (37,731) (377) (258) 489,533 457,396 Overseas Schemes 2016 2015 £’000 £’000 50,500 61,629 9,457 474 2,031 2,027 1,201 (762) 886 3,101 (3,918) (9,887) (1,315) (5,773) (443) (309) 58,399 50,500 Total 2016 2015 £’000 £’000 507,896 540,768 9,457 474 19,065 18,749 51,319 (12,355) 11,838 14,218 (49,508) (47,618) (1,315) (5,773) (820) (567) 547,932 507,896 OVERVIEW Present value of funded obligations Fair value of plan assets Net liability recognised in the balance sheet UK Schemes 2016 2015 £’000 £’000 (674,029) (576,343) 489,533 457,396 (184,496) (118,947) Reconciliation of defined benefit liability STRATEGIC REPORT Opening defined benefit liability Exchange differences Pension expense Employer contributions Total (loss)/gain recognised in reserves Net liability recognised in the balance sheet Reconciliation of defined benefit obligation CORPORATE GOVERNANCE Opening defined benefit obligation Exchange differences Service cost Interest cost Curtailment gain Settlement amount (Loss)/gain on defined benefit obligation Actual benefit payments Closing defined benefit obligation Reconciliation of fair value of assets Jardine Lloyd Thompson Group plc Annual Report 2016 159 SHAREHOLDER INFORMATION FINANCIAL STATEMENTS Opening value of assets Exchange differences Expected return on assets Actuarial gain/(loss) Employer contributions Actual benefit payments Settlement amount Expenses Closing value of assets FINANCIAL STATEMENTS 31. RETIREMENT BENEFIT OBLIGATIONS CONTINUED The analysis of the fair value of the scheme assets is as follows: At 31 December 2016 Equities Bonds Investment funds Qualifying insurance policies Other assets Cash Total market value UK Schemes Value Value £’000 % 186,674 38% 95,360 19% 205,719 42% 1,780 1% 489,533 100% Overseas Schemes Value Value £’000 % 34,795 60% 10,454 18% 3,827 6% 9,323 16% 58,399 100% At 31 December 2015 Equities Bonds Investment funds Qualifying insurance policies Other assets Cash Total market value UK Schemes Value Value £’000 % 174,843 38% 99,079 22% 176,996 39% 6,478 1% 457,396 100% Overseas Schemes Value Value £’000 % 32,395 64% 14,848 30% 2,656 5% 601 1% 50,500 100% Other assets include hedge funds and property. The schemes do not hold cash as a strategic investment and cash balances at 31 December represent working balances. Reconciliation of return on assets Expected return on assets Actuarial gain/(loss) Actual return on assets UK Schemes 2016 2015 £’000 £’000 17,034 16,722 50,118 (11,593) 67,152 5,129 Overseas Schemes 2016 2015 £’000 £’000 2,031 2,027 1,201 (762) 3,232 1,265 Total 2016 £’000 19,065 51,319 70,384 2015 £’000 18,749 (12,355) 6,394 Overseas Schemes 2016 2015 £’000 £’000 Total 2016 £’000 2015 £’000 The amounts recognised in the consolidated income statement are as follows: UK Schemes 2016 2015 £’000 £’000 Service cost Settlement and curtailment gain Expenses Total (included within salaries and associated expenses) Interest cost Expected return on assets Total (included within finance costs) Expenses before taxation 160Jardine Lloyd Thompson Group plc Annual Report 2016 - - (487) 127 (2,630) 998 (487) 127 (2,630) 998 (377) (377) (21,435) 17,034 (4,401) (4,778) (258) (258) (22,366) 16,722 (5,644) (5,902) (443) (803) (2,502) 2,031 (471) (1,274) (309) (1,941) (2,507) 2,027 (480) (2,421) (820) (1,180) (23,937) 19,065 (4,872) (6,052) (567) (2,199) (24,873) 18,749 (6,124) (8,323) 31. RETIREMENT BENEFIT OBLIGATIONS CONTINUED The amounts included in the consolidated statement of comprehensive income are as follows: Overseas Schemes 2016 2015 £’000 £’000 (1,120) 5,453 1,201 (762) 81 4,691 (32,756) (32,837) Total 2016 2015 £’000 £’000 (122,961) 55,504 51,319 (12,355) (71,642) 43,149 (309,918) (238,276) OVERVIEW (Loss)/gain on defined benefit obligation Actuarial gain/(loss) Total actuarial (loss)/gain recognised Cumulative actuarial loss recognised UK Schemes 2016 2015 £’000 £’000 (121,841) 50,051 50,118 (11,593) (71,723) 38,458 (277,162) (205,439) The five year history of experience adjustments is as follows: Defined benefit obligation at end of year Fair value of plan assets Deficit in the schemes 2016 £’000 (674,029) 489,533 (184,496) 2015 £’000 (576,343) 457,396 (118,947) 2014 £’000 (641,759) 479,139 (162,620) 2013 £’000 (583,745) 458,727 (125,018) 2012 £’000 restated (574,360) 463,621 (110,739) STRATEGIC REPORT UK Schemes Difference between the actual and expected return on plan assets - amount (£’000) Experience (gain)/loss on plan liabilities - amount (£’000) -e xpressed as a percentage of the present value of the plan liabilities 50,118 (11,593) 16,437 (22,217) 32,889 10.24% (2.53%) 3.43% (4.84%) 7.09% (7,009) (8,840) 1,592 1,364 11,890 1.04% 1.53% (0.25%) (0.23%) (2.07%) Overseas Schemes 2015 £’000 (61,940) 50,500 (11,440) 2014 £’000 (78,044) 61,629 (16,415) 2013 £’000 (60,566) 54,957 (5,609) 2012 £’000 restated (68,937) 48,285 (20,652) Difference between the actual and expected return on plan assets - amount (£’000) 1,201 - expressed as a percentage of the plan assets 2.06% (762) (1.51%) 2,450 3.98% 6,863 12.49% 3,034 6.28% (4,450) (1,427) 1,265 377 (3,925) 6.15% 2.30% (1.62%) (0.62%) 5.69% Defined benefit obligation at end of year Fair value of plan assets Deficit in the schemes Experience (gain)/loss on plan liabilities - amount (£’000) -e xpressed as a percentage of the present value of the plan liabilities UK Scheme Irish Scheme Total expected contributions Defined benefit £’000 15,500 892 16,392 Jardine Lloyd Thompson Group plc Annual Report 2016 161 SHAREHOLDER INFORMATION The expected employer contributions in respect of the year ending 31 December 2017 are as follows: FINANCIAL STATEMENTS 2016 £’000 (72,315) 58,399 (13,916) CORPORATE GOVERNANCE - expressed as a percentage of the plan assets FINANCIAL STATEMENTS 32. RELATED-PARTY TRANSACTIONS Transactions with the Jardine Matheson Group As at 10 February 2017 the Jardine Matheson Group owns 40.16% of the Company’s shares via its wholly-owned subsidiary JMH Investments Limited. The remaining 59.84% of the shares are widely held. In the normal course of business a number of the Group’s subsidiaries undertake, on an arm’s-length basis, a variety of transactions with the Jardine Matheson Group (JMG) and its associates (JMA). The following transactions were carried out during the year: Income Fees and commissions Expenditure Administrative expenses Year-end balances arising from these transactions: Trade and other receivables Trade and other payables JMG £’000 2016 JMA £’000 Total £’000 JMG £’000 2015 JMA £’000 Total £’000 3,999 1,941 5,940 3,472 1,794 5,266 1,598 - 1,598 1,729 - 1,729 962 (82) 880 642 642 1,604 (82) 1,522 522 (58) 464 253 (1) 252 775 (59) 716 Transactions with associates The following transactions were carried out with associates during the year: Income Fees and commissions Finance income Interest receivable - own funds Expenditure Administrative expenses Year-end balances arising from these transactions: Trade and other receivables Trade and other payables Transactions with key management The related-party disclosure regarding key management is detailed in note 6 on page 125. 162Jardine Lloyd Thompson Group plc Annual Report 2016 2016 £’000 2015 £’000 3,238 5,994 8 194 19 67 4,966 (1) 4,965 5,115 (140) 4,975 33. COMMITMENTS Capital commitments OVERVIEW Capital expenditure contracted for 2016 at the balance sheet date amounts to £1,293,000. In 2015 there was no significant capital expenditure contracted. Operating lease commitments - where a Group company is the lessee The future aggregate minimum lease payments under a non-cancellable operating leases are as follows: 2016 £’000 42,981 146,090 300,912 489,983 No later than 1 year Later than 1 year and no later than 5 years Later than 5 years 2015 £’000 24,987 121,441 264,356 410,784 Sub-leases STRATEGIC REPORT The Group leases various offices under non-cancellable operating lease agreements. The principal lease term on the Group’s headquarters at The St Botolph Building is for 22 years from the balance sheet date. Rents will be reviewed on 1 October 2018, and every 5 years thereafter, and will be calculated by reference to the prevailing market rate. Operating lease commitments - where a Group company is the lessor The future aggregate minimum lease payments under non-cancellable operating sub-leases are as follows: 2015 £’000 143 370 513 Legal and other loss contingencies Jardine Lloyd Thompson Group plc and its subsidiaries are subject to various claims and legal proceedings and disputes including alleged errors and omissions in connection with the placement of insurance and reinsurance risks and consulting services. IFRS requires that liabilities for contingencies be recorded when it is probable that a liability has been incurred before the balance sheet date and the amount can be reasonably estimated. Significant management judgement is required to comply with this guidance. The Group analyses its litigation exposure based on available information, including external legal consultation where appropriate, to assess its potential liability. As at 31 December 2016, the Group has contingent liabilities in respect of guarantees and letters of credit given on behalf of Group companies amounting to £12,024,000 (2015: £7,113,000). In the UK, the Group is working with the UK Financial Conduct Authority following a market-wide thematic review of financial advice provided to customers who were offered enhanced transfer value products (‘ETVs’). Pending the outcome of the UK Financial Conduct Authority’s review a provision has been created for the estimated administration costs of completing the work for this review. It is too early to determine whether any further liability exists. On 27 January 2017, the Group announced the acquisition of a 50.1% ownership interest in CRP Holding Company LLC, the holding company of Construction Risk Partners LLC, one of the leading construction risk and surety specialty brokers in the USA, for a consideration of USD 50,000,000 subject to adjustment. Jardine Lloyd Thompson Group plc Annual Report 2016 163 SHAREHOLDER INFORMATION 34. SUBSEQUENT EVENTS FINANCIAL STATEMENTS On the basis of present information, amounts already provided, availability of insurance coverages and legal advice received, it is the opinion of management that the disposition or ultimate determination of such claims will not have a material adverse effect on the consolidated financial position of the Group. However, it is possible that future results of operations or cash flows for any annual period could be materially affected by an unfavourable resolution of these matters. CORPORATE GOVERNANCE No later than 1 year Later than 1 year and no later than 5 years 2016 £’000 151 231 382 FINANCIAL STATEMENTS 35. SUBSIDIARIES AND ASSOCIATED COMPANIES The following were the subsidiaries and associated undertakings at 31 December 2016. Unless otherwise shown, the capital of each company is wholly-owned, is in ordinary shares and the principal country of operation is the country of incorporation/registration. Company % Holding (if less than 100%) Registered Office address Notes United Kingdom Agnew Higgins Pickering & Company Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Aldgate Trustees Ltd The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Aviary Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Burke Ford Group Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Burke Ford Trustees (Leicester) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England CPRM Limited Lochside House, 7 Lochside Avenue, Edinburgh, EH12 9DJ, Scotland Echelon Consulting Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Expacare Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Fly Fizzi Limited 33.00 Pyers Croft, Compton, Chichester, West Sussex, PO18 9EX, England GCube Underwriting Limited 155 Fenchurch Street, London, EC3M 6AL, England Gracechurch Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Gresham Pension Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Hayward Aviation Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England iimia (Holdings) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Independent Trustee Services Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Ingham & Co (Liabilities) Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Ingham (Holdings) Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Jardine (Lloyd's Underwriting Agents) Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Jardine Lloyd Thompson Reinsurance Holdings Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Jardine Lloyd Thompson Reinsurance Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Jardine Reinsurance Management Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England JIB Group Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JIB Group Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JIB Overseas Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JIB UK Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JIS (1974) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Actuaries and Consultants Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Advisory Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Benefit Consultants Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Benefit Solutions Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Capital Markets Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England JLT Colombia Retail Limited JLT Colombia Wholesale Limited 3 The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England 91.87 The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Consultants & Actuaries Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Corporate Services Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT EB Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England 164Jardine Lloyd Thompson Group plc Annual Report 2016 3 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Registered Office address The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Financial Consultants Ltd The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT iimia Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England JLT Insurance Group Holdings Ltd The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Investment Management Limited JLT LATAM (Southern Cone) Wholesale Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England 51.00 The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Management Services Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Mexico Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Nominees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Pension Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Pensions Administration Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Pensions Administration Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England 80.07 The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Peru Wholesale Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Quest Trustee Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England JLT Re Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Reinsurance Brokers Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Secretaries Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Specialty Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Trustees (Southern) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT UK Investment Holdings Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England JLT Wealth Management (Falmouth) Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England JLT Wealth Management Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Leadenhall Independent Trustees Ltd The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Lloyd & Partners Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Marine, Aviation & General (London) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England 25.00 10 Eastcheap, London, EC3M 1AJ, England The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Pavilion Insurance Management Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Pavilion Insurance Network Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Pension Capital Strategies Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Personal Pension Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Pet Animal Welfare Scheme Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England PIN Finance Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Portland Pensions Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Portsoken Trustees (No. 2) Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Portsoken Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Premier Pension Trustees Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Profund Solutions Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Jardine Lloyd Thompson Group plc Annual Report 2016 165 SHAREHOLDER INFORMATION P3 Corporate Pensions Software Limited FINANCIAL STATEMENTS The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England CORPORATE GOVERNANCE JLT Peru Retail Limited M.P. Bolshaw and Company Limited STRATEGIC REPORT JLT Latin American Holdings Limited JLT Peru Reinsurance Solutions Limited OVERVIEW JLT EB Services Limited Notes FINANCIAL STATEMENTS 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Registered Office address Renewable Energy Loss Adjusters Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England The Hayward Holding Group Limited The St Botolph Building, 138 Houndsditch, London, EC3A 7AW, England Thistle Underwriters Limited BDO LLP, 55 Baker Street, London, W1U 7EU, England Notes Angola Jardines PF (Angola) Lda Rua Lucrecia Paim 9, PO Box 239, Luanda, Republica de Angola Anguilla JLT Towner Insurance Management (Anguilla) Limited Babrow's Commercial Complex, The Valley, AI-2640, Anguilla Argentina JLT Re Argentina Corredores de Reaseguros S.A. 51.00 Della Paolera 265, Torre Boston, 24th Floor Retiro, C.A.B.A, Argentina Australia AssetVal Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Australian Insurance Brokers Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Broderick Piller Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Echelon Australia Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Group Promoters Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Jardine Lloyd Thompson Australia Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia JLT Group Services Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Jardine Lloyd Thompson Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia JLT Re Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Local Government Insurance Brokers Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Premium Services Australia Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia The Recovre Group Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Risk Management Australia Pty Limited Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Thistle Underwriting Services Pty Ltd Level 11, 66 Clarence Street, Sydney NSW 2000, Australia Austria GrECo International Holding AG 20.00 1190 Vienna, Elmargasse 2-4, Postfach 299, Vienna, Austria Isosceles Insurance (Barbados) Limited 90.91 1st Floor, Limegrove Centre, Holetown, St James, Barbados JLT Holdings (Barbados) Ltd 90.91 1st Floor, Limegrove Centre, Holetown, St James, Barbados JLT Insurance Management (Barbados) Ltd 90.91 1st Floor, Limegrove Centre, Holetown, St James, Barbados JLT Management (Barbados) Ltd 90.91 1st Floor, Limegrove Centre, Holetown, St James, Barbados JLT Trust Services (Barbados) Limited 90.91 1st Floor, Limegrove Centre, Holetown, St James, Barbados Barbados Bermuda Agnew Higgins Pickering & Co. (Bermuda) Ltd Clarendon House, 2 Church Street, Hamilton, HM11, Bermuda Eagle & Crown Limited Cedar House, 41 Cedar Avenue, Hamilton HM12, Bermuda Evolution Management Ltd Isosceles Insurance Ltd Crawford House, 50 Cedar Avenue, Hamilton, HM11, Bermuda 98.36 Crawford House, 50 Cedar Avenue, Hamilton, HM11, Bermuda JLT Holdings (Bermuda) Ltd. Crawford House, 50 Cedar Avenue, Hamilton, HM11, Bermuda JLT Bermuda Ltd Crawford House, 50 Cedar Avenue, Hamilton, HM11, Bermuda JLT Insurance Management (Bermuda) Limited Crawford House, 50 Cedar Avenue, Hamilton, HM11, Bermuda Sail Insurance Company Limited Cedar House, 41 Cedar Avenue, Hamilton HM12, Bermuda Secure Limited Jardine House, 33-35 Reid Street, Hamilton, Bermuda 166Jardine Lloyd Thompson Group plc Annual Report 2016 3 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Notes OVERVIEW JLT Re Limited Registered Office address Cedar House, 41 Cedar Avenue, Hamilton HM12, Bermuda Brazil 78.57 Avenida Beira Mar no. 200, 8º andar (parte), Centro, Rio de Janeiro, Brazil 78.57 Rua Sete de Abril, 230 - 2 andar, cep-01044-000 Sao Paulo, Brazil JLT RE Brasil, Administracao e Corretagem de Resseguros Ltda 78.57 Avenida Beira Mar no. 200, 8º andar (parte), Centro, Rio de Janeiro, Brazil JLT SCK Affinity Administracao e Corretora de Seguros Ltda. 58.92 Ave. Presidente Wilson, 231, 74.107.483/0001-64, Centro, Rio de Janeiro, Brazil 58.92 Ave. Presidente Wilson, 231, 74.107.483/0001-64, Centro, Rio de Janeiro, Brazil JLT SCK Corretora e Administradora de Seguros 1 STRATEGIC REPORT JLT Brasil Holdings Participacoes Ltd JLT do Brasil Corretagem de Seguros Ltda Canada Jardine Lloyd Thompson Canada Inc Suite 2900, 550 Burrard Street Vancouver BC V6C 0A3, Canada Cayman Islands 74.50 Maples Corporate Services Ltd, Ugland House , PO Box 309, Grand Cayman, KY1 1104, Cayman Islands JLT Chile Corredores de Reaseguro Limitada 50.10 Costanera Sur 2730, Piso 14, Las Condes, Santiago, Chile Alta SA 50.10 Costanera Sur 2730, Piso 14, Las Condes, Santiago, Chile JLT Asesorias Ltda 50.10 Costanera Sur 2730, Piso 14, Las Condes, Santiago, Chile Colombian Insurance Broking Wholesale Limited Chile JLT-Orbital Corredores de Seguros Limitada CORPORATE GOVERNANCE JLT Chile Holdings SpA Miraflores 222 piso 28 Santiago, Chile 50.10 Costanera Sur 2730, Piso 14, Las Condes, Santiago, Chile China The Pinnacle, 17 Zhu Jiang Road West, Tianhe District, Guangzhou 510623, China JLT Insurance Brokers Co., Limited Colombia 85.00 Carrera 7 # 71- 21 , Torre B, Bogota, Colombia Beneficios Integrales Oportunos SA 68.00 Calle 72 N° 10 – 07 Of. 1004. Bogota, Colombia JLT Re Colombia, Corredores Colombianos de Reaseguros 91.87 Calle 742 No. 10-51 PH, Bogota, Colombia Jardine Lloyd Thompson Valencia y Iragorri Corredores de Seguros SA 68.00 Calle 72 N° 10 – 07 Of. 1004. Bogota, Colombia FINANCIAL STATEMENTS JLT Affinity Colombia Solutions SAS Denmark JLT Specialty Insurance Broker A/S Hellerupgardvej 18, 2900 Hellerup, Denmark France JLT France Holdings JLT Energy (France) SAS 24/26 Rue de la Pepiniere, 75008, Paris, France 35.40 JLT PLA 18 Rue de Courcelles, 75008, Paris, France 24/26 Rue de la Pépinière, 75008, Paris, France 4 Germany Arnulfstrabe 19, 80335, Munchen, Germany Guernsey Isosceles PCC Limited Mill Court, La Charroterie, St Peter Port, GY1 4ET, Guernsey JLT Insurance Management (Guernsey) Limited Mill Court, La Charroterie, St Peter Port, GY1 4ET, Guernsey Hong Kong 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong JLT Agencies Limited JLT Essential Holdings Limited 51.00 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Jardine Lloyd Thompson Group plc Annual Report 2016 167 SHAREHOLDER INFORMATION JLT Reinsurance Brokers GmbH FINANCIAL STATEMENTS 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Jardine ShunTak Insurance Brokers Limited 50.00 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Jardine Lloyd Thompson PCS Limited 75.00 20th Floor, Cityplaza Four, 12 Taikoo Wan Road, Taikoo Shing, Island East, Hong Kong Registered Office address JLT Agency Services Limited 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Jardine Lloyd Thompson Limited 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Lambert Brothers Holdings Limited 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Lambert Brothers Insurance Brokers (Employee Benefits) Ltd 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong Lambert Brothers Insurance Brokers (Hong Kong) Ltd 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong JLT Insurance Agencies Limited 25th Floor Devon House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong India JLT Independent Insurance Brokers Private Limited 49.00 Peninsula Corporate Park, Ganpat Rao Kadam Marg, Off, Senapati Bapat Marg, Mumbai, 400013, India Jardine Lloyd Thompson Insurance Consultants Limited 92.61 E-2/16, 2nd Floor, White House, Ansari Road, Darya Ganj, New Dehli, 110002, India 1001-A, Supreme Business Park, Supreme City, Hiranandani Gardens, Powai, Mumbai, Maharashtra, 400076, India Jardine Lloyd Thompson India Private Limited Indonesia PT Jardine Lloyd Thompson 80.00 World Trade Center, Jl. Jendral Sudirman Kav. 29-31, Jakarta 12920, Indonesia Antam Office Park Tower B, JI Letjen TB Simatupang No.1 RT 010 RW 004 Kel. Tanjung Barat Kec. Jagakarsa Selatan, Indonesia PT Nexus Asia Pacific Ireland JLT Risk Management Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland Freedom Trust Services Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland JLT Intellectual Property Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland International Loss Control Services Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland Jardine Pension Trustees Ireland Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland Jardine Lloyd Thompson Ireland Holdings Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland Jardine Lloyd Thompson Ireland Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland JLT Financial Planning Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland JLT Insurance Brokers Ireland Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland JLT Financial Services Limited Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland Italy MAG JLT SpA 25.00 Francesco Crispi 74, Naples, Italy Japan JLT Holdings Japan Limited Halifax Bldg. 4F, 16-26 Roppoongi 3-chome, Minato-ku, Tokyo, Japan JLT Risk Services Japan Limited Halifax Bldg. 4F, 16-26 Roppoongi 3-chome, Minato-ku, Tokyo, Japan JLT Japan Limited Halifax Bldg. 4F, 16-26 Roppoongi 3-chome, Minato-ku, Tokyo, Japan Republic of Korea Jardine Lloyd Thompson Korea Limited (Gongpyeong-dong), 16th Floor, 47, Jongno-gu, Seoul, Republic of Korea Malaysia Echelon Claims Consultants Sdn Bhd 168Jardine Lloyd Thompson Group plc Annual Report 2016 Faber Imperial Court, 21A Jalan Sultan Ismail, 50250, Kuala Lumpur, Malaysia Notes 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Registered Office address Menara Shell, No 211 Jalan Tun Sambathan 50470 Kuala Lumpur, Malaysia JLT Re Labuan Limited Saguking Commercial Building, Jalan Patau-Patau 87000 Labuan FT, Malaysia Jardine Lloyd Thompson Sdn Bhd 49.00 Faber Imperial Court, 21A Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia JLT Insurance Management Malta Limited 34.00 Abate Rigord Street, Ta'Xbiex, XBX 1111, Malta Manoel Management Services Ltd 34.00 Abate Rigord Street, Ta'Xbiex, XBX 1111, Malta 92.61 c/o International Management (Mauritius) Ltd, Les Cascades, Edith Cavell Street, Port Louis, Republic of Mauritius OVERVIEW JLT Asia Shared Services Sdn Bhd Notes Malta Mauritius Mexico JLT Mexico, Intermediario de Reaseguro, S.A. de C.V. Sterling Re Intermediario de Reaseguro, SA de CV Avenida Insurgentes Sur 1898, Piso 19, Colonia Florida, CP 01030 México City 35.50 Insurgentes, Colonia, Torre 01030, Mexico DF Netherlands Schouwburgplein 30-34, 3012 CL, Rotterdam, Netherlands JLT Asia Holdings BV Atrium Building, Strawinskylaan 3007, 1077 ZX Amsterdam, Netherlands JMIB Holdings BV Atrium Building, Strawinskylaan 3007, 1077 ZX Amsterdam, Netherlands New Zealand Alpha Consultants (2002) Limited Client Provide Limited Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand 75.40 Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand Echelon New Zealand Limited Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand JLT Holdings (NZ) Limited Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand Jardine Lloyd Thompson Limited Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand Wellnz Limited 75.40 Level 5, Tower Centre, 45 Queen Street, Auckland, New Zealand CORPORATE GOVERNANCE JLT Netherlands BV STRATEGIC REPORT JI Holdings Limited Norway JLT Norway AS Strandveien 35, 1324 Lysaker, P.O.BOX 142, Norway JLT Affinity Latam S.A.C. 85.00 Avenida Angamos Oeste 1209, Miraflores, Lima 18, Peru JLT Corredores de Reaseguros SA 80.10 Avda Santa Maria 110-140, oficina 202. Miraflores, Lima, Peru JLT Peru Corredores de Seguros SA 91.62 Av, Santo Toribio 173, San Isidro, Lima, Peru Philippines Jardine Lloyd Thompson Insurance and Reinsurance Brokers, Inc. 111 Paseo de Roxas Building, Legaspi Village, Makati City 1229, Philippines FINANCIAL STATEMENTS Peru Russian Federation Office 226, Building 14, 39 Leningradskiy Prospect, Moscow, Russia JLT (Insurance Brokers) Limited Office 226, Building 14, 39 Leningradskiy Prospect, Moscow, Russia Singapore Anda Insurance Agencies Pte Ltd 239 Alexandra Road, Singapore 159930 Jardine Lloyd Thompson Private Limited 239 Alexandra Road, Singapore 159930 Jardine Lloyd Thompson Asia Pte Limited 239 Alexandra Road, Singapore 159930 JLT Interactive Pte Ltd 239 Alexandra Road, Singapore 159930 JLTPCS Holdings Pte. Ltd 75.00 239 Alexandra Road, Singapore 159930 Jardine Lloyd Thompson PCS Pte Ltd 75.00 239 Alexandra Road, Singapore 159930 Jardine Lloyd Thompson Group plc Annual Report 2016 169 SHAREHOLDER INFORMATION Jardine IBR Limited FINANCIAL STATEMENTS 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Registered Office address JLT Specialty Pte Ltd 239 Alexandra Road, Singapore 159930 JLT Singapore Holdings Pte Ltd 239 Alexandra Road, Singapore 159930 South Africa Eikos Risk Applications (Pty) Ltd Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa JLT Employee Benefits SA (Pty) Ltd Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa Jardine Lloyd Thompson (Proprietary) Limited 63.00 Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa JLT Benefit Solutions SA (Pty) Ltd Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa JLT Employee Benefits Holding Company (Pty) LTD Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa JLT SA IB Holding Company (Proprietary) Limited Block D, Nicol Main Office Park, 2 Burton Road, Bryanston, 2191, South Africa Spain March-JLT, Correduria de Seguros y Reaseguros, S.A. 25.00 Calle de Lagasca 88, Madrid, Spain 65.00 Jakobsbergsgatan 7, 11144 Stockholm, Sweden Sweden JLT Re (Northern Europe) AB JLT Risk Solutions AB Jakobsbergsgatan 7, 11144 Stockholm, Sweden Lavaretus Underwriting AB Jakobsbergsgatan 7, 11144 Stockholm, Sweden Switzerland Jardine Lloyd Thompson PCS SA 75.00 Rue de Chantepoulet 1-3, 1201, Geneva, Switzerland Taiwan Jardine Lloyd Thompson Limited 13F, 50 Hsin Sheng S. Road, Sec 1, Taipei, Taiwan Thailand Jardine Lloyd Thompson Limited 49.00 The 9th Towers, 31st Floor, Rama 9 Road, Huay Khwang, Bangkok, 10310, Thailand The 9th Towers, 31st Floor, Rama 9 Road, Huay Khwang, Bangkok, 10310, Thailand JLT Life Assurance Brokers Limited Turkey 75.20 Kavak Sok, Smart Plaza, No: 31/1 B Blok Kat: 4, 34805 Beykoz, Instanbul, Turkey Insure Direct (Brokers) LLC 49.00 Burj Al Salam , World Trade Centre Roundabout, Sheikh Zayed Road, Dubai, P.O.BOX 57006, UAE Insure Direct - Jardine Lloyd Thompson Limited 61.30 P.O. Box 9731, Dubai, UAE Jardine Lloyd Thompson PCS (Dubai) Limited 75.00 Gate Precinct Building 5, Dubai International Financial Centre, Dubai, PO BOX 507288, UAE JLT Sigorta ve Reasürans Brokerliği A.Ş. United Arab Emirates United States Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 1763 Enterprises LLC Charter Risk Management Services LLC 35.70 141 Weston Street #1981, Hartford, Connecticut 06144 Core Risks Ltd. LLC Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 GCube Insurance Services Inc CSC Lawyers Indorporating Service, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA95833 Jardine Lloyd Thompson Capital Markets Inc. Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 Jardine Lloyd Thompson Insurance Services, Inc Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 170Jardine Lloyd Thompson Group plc Annual Report 2016 Notes 35. SUBSIDIARIES AND ASSOCIATED COMPANIES CONTINUED Company % Holding (if less than 100%) Registered Office address JLT Aerospace (North America) Inc Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 JLT Holdings Inc Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 JLT Re Consultants Inc Corporation Service Company, 1201 Hays Street, Tallahassee, FL 32301 JLT Re (North America) Inc Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 JLT Re Solutions Inc Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 JLT Specialty Insurance Services Inc 91.30 Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 JLT Towner Insurance Management (USA) LLC 70.00 100 Main Street, Suite 2, Barre, VT 0541 Weston Preference LLC Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 Worldlink Specialty Insurance Services Inc CSC Lawyers Indorporating Service, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, CA95833 STRATEGIC REPORT Corporation Service Company, 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808 OVERVIEW JLT Facilities, Inc. Notes Vietnam Jardine Lloyd Thompson Limited 5th Floor, CJ Building, 6 Le Thanh Ton Street, District 1, Ho Chi Minh City, Vietnam JIB Holdings (Pacific) Limited Skelton Building, Main Street, Road Town, Tortola, British Virgin Islands Notes Thistle Insurance Services Limited was sold on 30 December 2016. JLT acquired a 50.1% stake in CRP Holding Company, LLC on 27 January 2017. 1 = Quotas; 2 = Preference shares; 3 = Ordinary and Preference shares; and CORPORATE GOVERNANCE Virgin Islands, British 4 = Pierre le Blanc changed its name on 1 January 2017 Shares held in all companies are Ordinary shares unless where stated. FINANCIAL STATEMENTS The proportion of voting rights held corresponds to the aggregate interest percentage held by the holding company and its subsidiary undertakings. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 171 FINANCIAL STATEMENTS COMPANY FINANCIAL STATEMENTS for the year ended 31 December 2016 173 174 174 175 176 Independent Auditors’ Report Income Statement Balance Sheet Statement of Changes in Equity Significant Accounting Policies 172Jardine Lloyd Thompson Group plc Annual Report 2016 177Notes to the Company Financial Statements a) Finance income and expense b) Income tax c) Investment in subsidiaries d) Trade and other receivables e) Creditors f) Accounting for the Employee Share Trust INDEPENDENT AUDITORS’ REPORT REPORT ON THE FINANCIAL STATEMENTS What we have audited The financial statements, included within the Annual Report, comprise: OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006 • the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and • the Strategic Report and the Directors’ Report have been prepared in accordance with applicable legal requirements. • In addition, in light of the knowledge and understanding of the company and its environment obtained in the Directors’ remuneration Under the Companies Act 2006 we are required to report to you if, in our opinion, certain disclosures of directors’ remuneration specified by law are not made. We have no exceptions to report arising from this responsibility. RESPONSIBILITIES FOR THE FINANCIAL STATEMENTS AND THE AUDIT Our responsibilities and those of the directors As explained more fully in the Directors’ Responsibilities Statement, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland) (“ISAs (UK & Ireland)”). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. This report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing. We test and examine information, using sampling and other auditing techniques, to the extent we consider necessary to provide a reasonable basis for us to draw conclusions. We obtain audit evidence through testing the effectiveness of controls, substantive procedures or a combination of both. In addition, we read all the financial and non-financial information in the Annual Report to identify material inconsistencies with the audited financial statements and to identify any information that is apparently materially incorrect based on, or materially inconsistent with, the knowledge acquired by us in the course of performing the audit. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. With respect to the Strategic Report and Directors’ Report, we consider whether those reports include the disclosures required by applicable legal requirements. OTHER MATTER We have reported separately on group financial statements of Jardine Lloyd Thompson Group plc for the year ended 31 December 2016. Nick Wilks (Senior Statutory Auditor) for and on behalf of PricewaterhouseCoopers LLP Chartered Accountants and Statutory Auditors London 28 February 2017 Jardine Lloyd Thompson Group plc Annual Report 2016 173 SHAREHOLDER INFORMATION In our opinion, based on the work undertaken in the course of the audit: • we have not received all the information and explanations we require for our audit; or • adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or • the financial statements are not in agreement with the accounting records and returns. We have no exceptions to report arising from this responsibility. FINANCIAL STATEMENTS In applying the financial reporting framework, the directors have made a number of subjective judgements, for example in respect of significant accounting estimates. In making such estimates, they have made assumptions and considered future events. Under the Companies Act 2006 we are required to report to you if, in our opinion: • whether the accounting policies are appropriate to the company’s circumstances and have been consistently applied and adequately disclosed; • the reasonableness of significant accounting estimates made by the directors; and • the overall presentation of the financial statements. We primarily focus our work in these areas by assessing the directors’ judgements against available evidence, forming our own judgements, and evaluating the disclosures in the financial statements. CORPORATE GOVERNANCE • the Balance Sheet as at 31 December 2016; • the Income Statement for the year then ended; • the Statement of changes in Equity for the year then ended; • the accounting policies; and • the notes to the financial statements, which include other explanatory information. The financial reporting framework that has been applied in the preparation of the financial statements is United Kingdom Accounting Standards, comprising FRS 101 “Reduced Disclosure Framework”, and applicable law (United Kingdom Generally Accepted Accounting Practice). Adequacy of accounting records and information and explanations received STRATEGIC REPORT • give a true and fair view of the state of the company’s affairs as at 31 December 2016 and of its profit for the year then ended; • have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and • have been prepared in accordance with the requirements of the Companies Act 2006. OTHER MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION What an audit of financial statements involves We conducted our audit in accordance with ISAs (UK & Ireland). An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: OVERVIEW Our opinion In our opinion, Jardine Lloyd Thompson Group plc’s financial statements (the “financial statements”): course of the audit, we are required to report if we have identified any material misstatements in the Strategic Report and the Directors’ Report. We have nothing to report in this respect. FINANCIAL STATEMENTS INCOME STATEMENT for the year ended 31 December 2016 Administrative expenses Other (expense)/income Operating profit 2016 £’000 (9,765) (3) (9,768) 2015 £’000 (55,911) 4 (55,907) Income from subsidiary 88,000 106,000 Profit on ordinary activities before interest and taxation 78,232 50,093 Notes Finance income a 9,085 7,746 Finance costs a (5,547) (5,375) Finance income - net a Profit on ordinary activities before income tax Income tax (expense)/credit on ordinary activities b Profit for the year 3,538 2,371 81,770 52,464 (5,112) 3,934 76,658 56,398 BALANCE SHEET as at 31 December 2016 2016 £’000 2015 £’000 restated Notes Fixed assets Investment in subsidiaries c 68,995 68,995 68,916 68,916 Current assets Trade and other receivables d 387,548 475,836 Cash and cash equivalents Creditors Net current assets Net assets Equity Ordinary shares Share premium Merger reserve Retained earnings Total shareholders’ funds e 561 432 388,109 476,268 (219,001) (323,179) 169,108 238,103 153,089 222,005 11,008 11,008 104,111 9,604 113,380 238,103 104,074 9,604 97,319 222,005 The notes on pages 176 to 179 form an integral part of these financial statements. The financial statements on pages 174 to 179 were authorised for the issue by the Board on 28 February 2017 and were signed on its behalf by: Charles Rozes Finance Director 174Jardine Lloyd Thompson Group plc Annual Report 2016 STATEMENT OF CHANGES IN EQUITY for the year ended 31 December 2016 Share premium £’000 Merger reserve £’000 Retained earnings £’000 Total £’000 222,005 11,008 104,074 9,604 97,319 Profit for the year - - - 76,658 76,658 Total comprehensive income for the year - - - 76,658 76,658 Dividends - - - (67,962) (67,962) Issue of share capital - 37 - - 37 - capital contribution to subsidiaries - - - 25,174 25,174 - shares acquired - - - (17,809) (17,809) 11,008 104,111 9,604 113,380 238,103 Ordinary shares £’000 Share premium £’000 Merger reserve £’000 Retained earnings £’000 Total £’000 235,062 Balance at 31 December 2016 Balance at 1January 2015 (restated) 103,941 9,604 110,511 - - - 56,398 56,398 Total comprehensive income for the year - - - 56,398 56,398 Dividends - - - (64,484) (64,484) Issue of share capital 2 133 - - 135 Amounts in respect of share based payments: - capital contribution to subsidiaries - - - 20,950 20,950 - shares acquired - - - (26,056) (26,056) 11,008 104,074 9,604 97,319 222,005 Balance at 31 December 2015 (restated) The restatement is detailed in note f. CORPORATE GOVERNANCE 11,006 Profit for the year STRATEGIC REPORT Amounts in respect of share based payments: OVERVIEW Balance at 1 January 2016 Ordinary shares £’000 FINANCIAL STATEMENTS SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 175 FINANCIAL STATEMENTS SIGNIFICANT ACCOUNTING POLICIES for the year ended 31 December 2016 The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated. Basis of preparation These financial statements have been prepared in accordance with Financial Reporting Standard 101, ‘Reduced Disclosure Framework’ (FRS 101). The preparation of financial statements in conformity with FRS 101 requires the use of certain critical accounting estimates. It also requires management to exercise its judgement in the process of applying the company's accounting policies. These separate entity level accounts have been produced on a going concern basis under the historical cost convention and in accordance with the Companies Act 2006 and applicable accounting standards. The following exemptions from the requirements of IFRS have been applied in the preparation of these financial statements, in accordance with FRS 101: 1. IFRS 7 “Financial Instruments disclosures” as the equivalent disclosures are included in the consolidated financial statements of the Group, 2. Paragraphs 91 to 99 of IFRS 13 “Fair value measurement” in respect of disclosure of valuation techniques and inputs used for fair value measurement of assets and liabilities, 3. Paragraph 30 and 31 of IAS 8 “Accounting policies, changes in accounting estimates and errors” in respect of the requirement for the disclosure of information when an entity has not applied a new IFRS that has been issued but is not yet effective, 4. IAS 24 “Related party disclosures” in respect of the disclosure of related party transactions entered into between two or more members of a Group 5. IAS 7 “Statement of cash flows” in respect of the preparation of a statement of cash flow 6. The following paragraphs of IAS 1 “Presentation of financial statements”: i. Paragraph 79(a)(iv) of IAS 1 in respect of the disclosure of the number of shares outstanding at the beginning and at the end of the period ii. Paragraph 10(d) in respect of the disclosure of Statement of cash flows iii. Paragraph 10(f) in respect of the Balance Sheet as at the beginning of the preceding period when an entity applies an accounting policy retrospectively or makes a retrospective restatement of items in its financial statements, or when it reclassifies items in its financial statements iv. Paragraph 16 in respect of the statement of compliance with all IFRS, v. Paragraph 38A in respect of the requirement for minimum of two primary statements, including cash flow statements, vi. Paragraph 40A-D in respect of the requirement for a third balance sheet when an accounting policy is applied retrospectively or makes a retrospective restatement of items in its financial statements or reclassifies items in its financial statements, vii. Paragraph 111 in respect of cash flow information which provides users of financial statements with a basis to assess the ability of the entity to generate cash and cash equivalents and the needs of the entity to utilise those cash flows and viii. Paragraph 134-136 in respect of capital management disclosures. Consolidated financial statements Consolidated financial statements have been prepared and are presented on pages 108 to 171. These financial statements are separate financial statements. Employee Share Trust The Employee Share Trust (EST) has been subject to a review in 2016. The accounting adopted in respect of the EST is discussed in note f. 176Jardine Lloyd Thompson Group plc Annual Report 2016 Foreign currency translation Foreign currency transactions are translated into sterling using the exchange rates prevailing at the date of transaction. Monetary assets and liabilities denominated in foreign currencies are translated into sterling at rates of exchange ruling at the balance sheet date. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in the income statement, except when deferred in other comprehensive income as qualifying cash flow hedges. All other foreign exchange gains and losses are presented in the income statement within ‘Other operating income’. Investment in subsidiaries Investments in subsidiaries are held at cost less accumulated impairment losses. A list of subsidiaries is set out in note 35 on page 164. Trade and other receivables Trade and other receivables includes amounts due from Group undertakings. They are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less provision for impairment. Cash and cash equivalents Cash and cash equivalents includes cash in hand, deposits held at call with banks, other short-term highly liquid investments with original maturities of three months or less and bank overdrafts. Creditors Creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers and include amounts due to Group undertakings. Creditors are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method. Income taxes Tax is recognised in the income statement, except to the extent that it relates to items recognised in other comprehensive income or directly in shareholders’ funds. In this case, the tax is also recognised in other comprehensive income or directly in shareholders’ funds, respectively. The current income tax charge is calculated on the basis of the tax laws enacted or substantively enacted at the balance sheet date in the countries where the company operates and generates taxable income. Management periodically evaluates positions taken in tax returns with respect to situations in which applicable tax regulation is subject to interpretation. It establishes provisions where appropriate on the basis of amounts expected to be paid to the tax authorities. Interest income Interest income is recognised using the effective interest method. When a loan and receivable is impaired, the company reduces the carrying amount to its recoverable amount, being the estimated future cash flow discounted at the original effective interest rate of the instrument, and continues unwinding the discount as interest income. Interest income on impaired loan and receivables is recognised using the original effective interest rate. Dividend income Dividend income is recognised when the right to receive payment is established. Dividend distribution Dividends proposed or declared after the balance sheet dates are not recognised as a liability at the balance sheet date. Dividend distributions to the company’s shareholders are recognised as a liability in the company’s financial statements in the period in which the dividends are approved by the company’s shareholders. NOTES TO THE COMPANY FINANCIAL STATEMENTS for the year ended 31 December 2016 2015 £’000 7,746 Finance expense Interest on amounts due to Group undertakings 2016 £’000 (5,547) 2015 £’000 (5,375) Finance income Finance expense Finance income - net 2016 £’000 9,085 (5,547) 3,538 2015 £’000 7,746 (5,375) 2,371 2016 £’000 2015 £’000 (5,729) 10,841 5,112 (10,841) 6,907 (3,934) STRATEGIC REPORT 2016 £’000 9,085 Finance income Interest on amounts due from Group undertakings OVERVIEW a. Finance income and expense b. Income tax The tax for the year is lower than the standard rate of corporation tax in the UK for the year ended 31 December 2016 of 20% (2015: 20.25%). The differences are explained below: 2015 £’000 52,464 Tax calculated at UK Corporation Tax rate of 20% (2015: 20.25%) Adjustments in respect of prior years Non taxable income Total income tax expense/(credit) 16,354 10,841 (22,083) 5,112 10,624 6,907 (21,465) (3,934) In July 2015 the UK Government announced further measures in relation to the UK corporation tax rate, reducing the headline rate of corporation tax to 19% from April 2017 and then to 18% from April 2020. A further 1% reduction in the main rate of corporation tax rate to 17% from 1 April 2020 was announced in Budget 2016. As at 31 December 2016, the additional 1% rate reduction to 17% from April 2020 has been enacted. The impact of the rate reduction to 17% has been incorporated into the income tax charge for the year ended 31 December 2016, taking into consideration when FINANCIAL STATEMENTS Profit before taxation 2016 £’000 81,770 CORPORATE GOVERNANCE Current tax (credit)/expense: - UK Corporation tax on profits for the year - Adjustment in respect of prior year Total income tax expense/(credit) timing differences are expected to reverse. SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 177 FINANCIAL STATEMENTS c. Investment in subsidiaries 2016 £’000 68,916 79 68,995 At 1 January Increase/(decrease) At 31 December 2015 £’000 restated 72,666 (3,750) 68,916 Investment comprises equity shares in JIB Group Ltd and JLT Lixin Insurance Brokers Co. Limited, neither of which are publicly traded. The company owns 100% of the ordinary share capital of JIB Group Ltd (2015: 100%). JIB Group Ltd is incorporated in the UK. During the year dividends of £88,000,000 (2015: £106,000,000) were received from JIB Group Ltd. The company owns 100% of the ordinary share capital of JLT Lixin Insurance Brokers Co. Limited incorporated in China (2015: 100%). The investment in subsidiaries also increases due to the capital contributions towards the subsidiaries of the Group as a result of awards of share options made to employees to acquire Company's shares, the increase is offset by a contribution from the subsidiaries towards the costs of purchase of the shares. d. Trade and other receivables Amounts due from Group undertakings Corporation tax 2016 £’000 383,018 4,530 387,548 2015 £’000 466,194 9,642 475,836 Amounts due from Group undertakings are unsecured, have no fixed date of repayment and are repayable on demand. e. Creditors 2016 £’000 Amounts due to Group undertakings Dividends payable Other creditors 213,834 4,794 373 219,001 2015 £’000 restated 319,675 3,220 284 323,179 Amounts due to Group undertakings are unsecured, have no fixed date of repayment and are repayable on demand. f. Accounting for the Employee Share Trust During the year the Company has undertaken a review of the legal structure of its Employee Share Trust (EST). The EST is controlled by the Company and is included in the consolidated accounts of the Group. The purchase of shares by the EST is funded by JIB Group Limited and a recharge mechanism is operated between the company and its subsidiaries to recover the cash paid by JIB Group Limited, as a result no cash transactions go through the company directly. Following the review of the Group's UK subsidiaries accounting for the transition to FRS101, it was concluded that the most appropriate treatment was that the company is the ultimate Group entity responsible for the settlement of the share options under the various option schemes currently in place. As a result, the purchase of shares by the EST and the recharge recovery operated by JIB Group Limited should be recognised in the company's financial statements. The financial transactions in respect of the EST were previously recognised in JIB Group Limited. The EST transactions mainly consist of three main transactions: 1) the purchase of shares by the EST results in the recognition of treasury shares reducing the reserves and crediting the amounts due to Group undertakings, 2) the recognition of an additional capital contribution to the subsidiaries equating to the equity settled share-based payment charge for the year results in an increase of the investment in subsidiaries and an increase in reserves, 3) the recharges from the Company to the subsidiaries, which are directly linked to the equity settled share-based payment charge, result in a reduction of the capital contribution (investment in subsidiaries) and an increase in the amounts due from Group undertakings. 178Jardine Lloyd Thompson Group plc Annual Report 2016 f. Accounting for the Employee Share Trust continued The following table summarises the adjustments made to the statement of financial position as a result of recognising the above change: Impact of restatement £'000 Balance at 31 Dec 2015 restated £'000 Impact of restatement £'000 71,002 1,664 72,666 70,944 (2,028) 68,916 71,002 1,664 72,666 70,944 (2,028) 68,916 419,037 - 419,037 475,836 - 475,836 - 460 460 - - - 715 - 715 432 - 432 Fixed assets Investment in subsidiaries Current assets Trade & other receivables Available-for-sale financial assets Cash & cash equivalents 460 420,212 476,268 - 476,268 (210,379) (47,437) (257,816) (274,788) (48,391) (323,179) Net current assets 209,373 (46,977) 162,396 201,480 (48,391) 153,089 Net assets 280,375 (45,313) 235,062 272,424 (50,419) 222,005 Equity Ordinary shares Share premium Merger reserve Retained earnings Total shareholders' funds 11,006 103,941 9,604 155,824 280,375 (45,313) (45,313) 11,006 103,941 9,604 110,511 235,062 11,008 104,074 9,604 147,738 272,424 (50,419) (50,419) 11,008 104,074 9,604 97,319 222,005 The following table summarises the adjustments made to the statement of changes in equity as a result of recognising the EST: Merger reserve £'000 9,604 9,604 9,604 Total Retained shareholders' earnings funds £'000 £'000 155,824 280,375 (45,313) (45,313) 110,511 235,062 56,398 56,398 56,398 56,398 (64,484) (64,484) 135 (5,106) (5,106) 97,319 222,005 Retained earnings £'000 Total shareholders' funds £'000 20,950 (26,056) (5,106) 20,950 (26,056) (5,106) Jardine Lloyd Thompson Group plc Annual Report 2016 179 SHAREHOLDER INFORMATION a) the movement of the restatement is detailed as follows: Amounts in respect of share based payments: - capital contribution to subsidiaries - shares acquired Total movement Share premium £'000 103,941 103,941 133 104,074 FINANCIAL STATEMENTS Balance at 1 January 2015 EST restatement Restated balance at 1 January 2015 Profit for the year Total comprehensive income for the year Dividends Issue of share capital EST restatement (a) Balance at 31 December 2015 Ordinary share capital £'000 11,006 11,006 2 11,008 CORPORATE GOVERNANCE 419,752 Creditors STRATEGIC REPORT Balance at 1 Jan 2015 £'000 OVERVIEW Balance at 31 Dec 2015 as previously reported £'000 Balance at 1 Jan 2015 restated £'000 OTHER SHAREHOLDER INFORMATION ADVISORS & SHAREHOLDER INFORMATION 181 Group Five Year Review 182Advisors & Shareholder Information 183 Principal JLT Offices 180Jardine Lloyd Thompson Group plc Annual Report 2016 OVERVIEW GROUP FIVE YEAR REVIEW 2013 £’000 2014 £’000 2015 £’000 2016 £’000 Fees and commissions 874,320 974,623 1,099,728 1,151,392 1,256,556 Investment income Total revenue 5,744 880,064 4,529 979,152 4,398 1,104,126 3,689 1,155,081 4,730 1,261,286 Salaries and associated expenses (519,119) (580,968) (671,758) (727,334) (794,363) (44,408) (53,638) (57,927) (61,167) (66,849) (140,179) (157,386) (172,426) (163,685) (209,518) Premises Other operating costs Depreciation, amortisation and impairment charges Operating profit Finance costs - net (24,667) (28,139) (30,538) (34,951) 162,493 173,876 172,357 155,605 (12,051) (16,035) (21,446) (22,861) (22,078) 8,271 151,541 (39,814) 111,727 8,106 154,564 (41,789) 112,775 7,306 159,736 (42,072) 117,664 5,531 155,027 (41,586) 113,441 1,353 134,880 (44,018) 90,862 (9,574) (10,815) (12,373) (10,342) (9,396) 102,153 101,960 105,291 103,099 81,466 restated2 restated2 restated2 restated2 Diluted earnings per share Underlying diluted earnings per share 47.0p 48.8p 46.8p 55.0p 48.7p 57.1p 48.0p 52.2p 37.8p 51.4p Dividends per share 25.5p 27.2p 28.9p 30.6p 32.2p Non-controlling interests Profit attributable to the owners of the parent The earnings per share has been restated to reflect the changes following the review of the calculation in 2016. 2 FINANCIAL STATEMENTS The 2012 income statement has been restated to reflect the impact of IAS19 (Revised). 1 CORPORATE GOVERNANCE Share of results of associates Profit before taxation Income tax expense Profit for the year (21,037) 155,321 STRATEGIC REPORT 2012 £’000 restated1 SHAREHOLDER INFORMATION Jardine Lloyd Thompson Group plc Annual Report 2016 181 OTHER SHAREHOLDER INFORMATION ADVISORS & SHAREHOLDER INFORMATION SHAREHOLDER ENQUIRIES SHARE PRICE INFORMATION Any shareholder with enquiries relating to their shareholding should in the first instance contact Capita our registrars using the address on this page. The information on the Company’s share price is available from the investor pages via jlt.com *C alls cost 12p per minute plus your phone company’s access charge. Lines are open between 09:00 - 17:30, Monday to Friday excluding public holidays in England and Wales. FINANCIAL CALENDAR Email: [email protected] ELECTRONIC SHAREHOLDER COMMUNICATIONS Shareholders who would prefer to view documentation electronically can elect to receive automatic notification by email each time the company distributes documents instead of receiving paper versions of such documents. Registering for electronic communications can be done via capitashareportal.com There is no fee for using this service and you will be advised that your request has been registered. Should you wish to change your mind or request a paper version of any documents in the future, you can do this by contacting the Registrar by email or by post. Financial Year-end 31 December 2016 Ex Dividend Date 30 March 2017 Record Date 31 March 2017 BROKERS JPMorgan Securities plc 25 Bank Street, London E14 5JP Tel: +44 (0) 20 7742 4900 Final Dividend Payable 4 May 2017 Interim Results Announced Numis Securities Limited 26 July 2017 10 Paternoster Square London EC4M 7LT Tel: +44 (0) 20 7260 1000 Interim Dividend Payable Shareholders who would like their dividends to be paid directly to a bank account should contact Capita Registrars either online via capitashareportal.com or by returning the dividend mandate form attached to the dividend cheque. Q3 Interim Management Statement 7 November 2017 (all future dates are indicative and subject to change) INVESTOR RELATIONS sharegift.org Tel: +44 (0) 20 7930 3737 7 More London Riverside London SE1 2RT Tel: +44 (0) 20 7583 5000 27 April 2017 3 October 2017 If you have a small holding that is uneconomical to sell you may wish to consider donating it to ShareGift. The Orr Mackintosh Foundation operates this charity share donation scheme. Details of the scheme are available via ShareGift at: PricewaterhouseCoopers LLP Annual General Meeting DIVIDEND MANDATES SHAREGIFT AUDITORS Email: [email protected] jlt.com/contact-us REGISTRARS Capita Asset Services The Registry 34 Beckenham Road Kent BR3 4TU Tel*: 0871 664 0300 Tel: + 44 (0) 20 8639 3399 capitaassetservices.com 182Jardine Lloyd Thompson Group plc Annual Report 2016 COMPANY SECRETARY AND REGISTERED OFFICE Jonathan Lloyd Jardine Lloyd Thompson Group plc The St Botolph Building 138 Houndsditch London EC3A 7AW Tel: +44 (0) 20 7528 4690 jlt.com Registered Number: 01679424 London Stock Exchange FTSE 250 Symbol: JLT ISIN: GB0005203376 PRINCIPAL JLT OFFICES UK Jardine Lloyd Thompson Group plc +44 20 7528 4444 JLT Specialty Limited +44 20 7528 4444 Denmark Germany JLT Specialty Insurance Broker A/S +45 2424 2214 JLT Risk Solutions AB +35 810 322 9909 Finland Guernsey JLT Risk Solutions AB +46 8442 5730 JLT Insurance Management (Guernsey) UK +44 1481 737 120 JLT Insurance Brokers Ireland Limited +35 31 20 26 000 Netherlands Norway JLT Norway AS +47 4000 2111 Sweden JLT Risk Solutions AB +46 8 442 5730 Switzerland JLT do Brasil Corretagem de Seguros Ltda +55 11 3156 3900 JLT Re Brasil Administracao e Corretagem de Reasseguros Ltda + 55 21 2220 2970 Chile Orbital-JLT Corredores de Seguros Limitada +56 (2) 2232 7776 CANADA Jardine Lloyd Thompson Canada Inc +1 416 941 9551 JLT Chile Corredores de Reaseguros Limitada +56 (2) 2338 9290 Colombia CARIBBEAN Barbados Jardine Lloyd Thompson Valencia y Iragorri Corredores de Seguros SA +571 326 6100 JLT Insurance Management (Barbados) Limited +1 246 432 4000 JLT Re Colombia, Corredores Colombianos de Reaseguros SA +571 326 6100 Peru OTHER Bermuda JLT Insurance Management (Bermuda) +1 441 292 4364 Mariategui JLT Corredores de Seguros SA +511 610 9900 JLT Corredores de Reaseguros SA +511 610 9900 SHAREHOLDER INFORMATION JLT Reinsurance Brokers Limited (Basel Branch) +41 61 461 0253 FINANCIAL STATEMENTS JLT Netherlands BV +31 104400555 Brazil CORPORATE GOVERNANCE Ireland JLT Re Argentina +54 (11) 5280 3550 STRATEGIC REPORT EUROPE JLT Reinsurance Brokers Limited (Paris Branch) +33 1 4022 8770 Argentina JLT Reinsurance Brokers Limited +44 20 7466 1300 JLT Employee Benefits +44 20 7528 4000 France LATIN AMERICA UK OVERVIEW HEAD OFFICE Jardine Lloyd Thompson Group plc Annual Report 2016 183 OTHER SHAREHOLDER INFORMATION For a full list of JLT’s worldwide offices and JLT International Network partners, please visit our website jlt.com. PRINCIPAL JLT OFFICES CONTINUED USA JLT Re (North America) Inc. +1 212 510 1800 JLT Specialty Insurance Services Inc. +1 720 501 2800 AFRICA/MIDDLE EAST South Africa Jardine Lloyd Thompson (Proprietary) Limited +27 11 3610000 Bahrain Indonesia Thailand PT Jardine Lloyd Thompson +6221 2995 2500 Jardine Lloyd Thompson Limited +662 626 5600 Japan Vietnam JLT Risk Services Japan Limited +813 6730 3500 Jardine Lloyd Thompson Limited +848 3822 2340 South Korea Jardine Lloyd Thompson Korea Limited +82 2 397 8100 Macau Jardine Lloyd Thompson Limited +853 2875 5743 AUSTRALIA & NZ Australia Jardine Lloyd Thompson Australia Pty Limited +612 9290 8000 Insure Direct (Brokers) LLC +973 1782 2622 Jardine ShunTak Insurance Brokers Limited +852 2864 5524 JLT Re Ltd +61 2 9290 8000 Turkey Malaysia JLT Turkey +90 444 9558 Jardine Lloyd Thompson Sdn Bhd +60 3 2723 3388 Jardine Lloyd Thompson Limited +649 379 5376 UAE (Dubai) Myanmar JLT Specialty Limited +971 4 10 46666 Jardine Lloyd Thompson Limited +959 43110001 ASIA China JLT Insurance Brokers Co Limited +8620 6681 4888 Hong Kong Jardine Lloyd Thompson Limited +852 2864 5333 India Jardine Lloyd Thompson India Pvt. Limited +91 22 4068 7500 JLT Independent Insurance Brokers Pvt. Limited +91 22 4340 1313 Philippines Jardine Lloyd Thompson Insurance Brokers Inc +632 706 8500 Singapore Jardine Lloyd Thompson Pte Limited +65 6333 6311 JLT Risk Solutions Asia Pte Limited +65 6333 6006 JLT Specialty Pte Limited +65 6333 6006 JLT Re Asia +65 6333 6006 Taiwan Jardine Lloyd Thompson Limited +886 2 2356 1155 184Jardine Lloyd Thompson Group plc Annual Report 2016 New Zealand OVERVIEW OVERVIEW GLOBAL SPECIALISTS Focusing and growing in specialist areas where we offer distinctive products, services and independent choice, such as: STRATEGIC REPORT CORPORATE GOVERNANCE ENERGY more than 39% 30% 2 JLT handles in excess of 30% of the world's mobile drilling rig fleet Jardine Lloyd Thompson Group plc Annual Report 2016 100bn FINANCIAL LINES EMPLOYEE BENEFITS LIFE SCIENCE 14bn 6 10 £ JLT's London construction team arranged coverage for projects globally with a total value of £100bn Our Financial Lines Group placed M&A insurance on transactions with a total value of £14.4bn in 2016 of the top Our Specialty, Property & Casualty team provides services to 6 of the top 10 global pharmaceutical companies UK's No.1 JLT is the UK's largest administrator of private sector pensions Jardine Lloyd Thompson Group plc Annual Report 2016 SHAREHOLDER INFORMATION JLT represents 39% of the world's large airline operators, with individual fleet values in excess of USD50m CONSTRUCTION £ FINANCIAL STATEMENTS AEROSPACE 3 Our website contains a dedicated investor area with latest news, results webcasts and dynamic annual report pdf. www.jlt.com/investors/annual-and-interim-reports This Annual Report is printed on 100% recycled paper made from post-consumer waste. It was printed by CPI Colour using vegetable based inks. Both the paper and printer are Environmental Standard ISO 14001 and Forest Stewardship Council® (FSC®) registered. CPI Colour is also a CarbonNeutral® printing company. Jardine Lloyd Thompson Group plc COVER PHOTO The St Botolph Building 138 Houndsditch London EC3A 7AW Beijing Metro: during 2016 JLT China was appointed by the Beijing Metro Construction Administration Corporation to provide Construction related insurance services. This business win was only made possible through the close collaboration between JLT China and the Group’s market leading global Construction specialty team. Tel +44 (0)20 7528 4444 jlt.com Company registration No. 1679424
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