A Teacher's Toolkit Sangath, Goa. Produced by ' Yuva Mitr' A Community based Project to Promote Health & Wellbeing of Youth Funded By : John T. & Catherine D. Foundation, U.S.A. Contact : Registered Office: House No. 1272/A, Sonarwaddo, Santemol, Raia, Salcette, Goa. India. Pin - 403 720 Tel: +91-832-2777307/2776716 Email: [email protected] Administrative Office: 841/1, Behind Electricity Department, Alto Porvorim, Bardez, Goa, India Pin -403 521 Tel: +91-832-2414916/2417914 Email: [email protected] TABLE OF CONTENTS Background 2 Adolescence an Overview 4 Common Health Problems of Young People 9 Working with Disturbed Young People 11 Enhancing Self Esteem in the Classroom 25 Counselling 27 The Problem Solving Approach 32 Alternatives to Lecturing 42 Teacher Burnout 52 Referrences 55 1 BACKGROUND The global focus on the health of young people has, in recent times, gained emphasis in India. Not surprising considering the fact that there are almost 350 million young people (aged 10 - 24) in the country, nearly a third of the total population. Sangath has been offering clinical services to young people since its inception; a relevant observation was that they proved reluctant to come to the clinic to avail the services and in general problems reported by them appeared linked to reproductive and psychosocial factors and affected healthy development. Young people face various problems in their day-to-day life both within schools and communities. A cross sectional study among students in class XI from eight higher secondary schools in South Goa, showed a high prevalence of sexual and other forms of violence, and co-morbidity with risk behaviours. The study found that the school environment could influence the risk of coercive sex. Another key finding being that the adverse impact of coercive sex leading to depression and substance abuse is heavily influenced by the quality of the parentchild relationship. A cohort study followed among young people aged 12-16 years found the main reasons for dropping out of school were difficulties with learning and failure in exams. Their knowledge level on sexuality was low and though they had healthy relationship with their parents, they were not comfortable discussing sex related issues with them. Putting together the findings led to an understanding of the issues that young people face as - difficulty with choosing a career, difficulties with studies, violence, depression, self-harm and reproductive and sexual health (RSH). It was felt that the ideal approach would be to address all of them in an integrated manner. This is what led to the development of the intervention project 'Yuva Mitr' literally “Friend of the Youth” The project was to develop services to address the issues identified earlier as RSH, mental health, education and careers through resources in the community, to ensure sustainability. The intervention programme has two components, i.e. working with young people and working with teachers. The youth programme is focused on training peer leaders in the community and educational institutions. The teacher programme focuses on enhancing teacher skills to deal with young people and encouraging teachers to guide peer leaders within their institutions to carry the programme forward. Young people are to be 2 actively involved throughout the process, to be evaluated rigorously. The results of the project are to be disseminated through workshops and publications, for the benefit of organisations both within the country and abroad to make use of the model to promote health for young people. This work is aimed at involving teachers in the process, looking what a teacher might face in dealing with young people and covers what we have gathered in the course of our study on areas that a young person might need guidance or assistance. It is hoped that it helps one adopt a considered approach in communicating with young people on a regular basis. To this end a brief guide on the practice of counselling is also provided. A mere reading up may not turn one into a counsellor for young persons with severe difficulties. The information provided should, however, be enough to help teachers identify young people who need help and need to be referred to other professionals. 3 ADOLESCENCE AN OVERVIEW Adolescence is a transitional stage of development between childhood and full adulthood, a period of time when a person may not have attained full emotional maturity but is biologically an adult. The person's body undergoes dramatic changes physiological, psychological, intellectual and social. The intense growth and accompanying changes are a time of confusion and upheaval for both the young person and the adults in their lives. Physiological changes Changes noticed during adolescence begin around the age of eleven for girls and thirteen for boys. The hormonal changes responsible may begin even earlier and produce periods of moodiness and restlessness. Girls as experiencing these changes much earlier, will for the first three or four years, appear to be maturing faster. Pubertal or early adolescent growth is primarily a rapid somatic maturation leading to an adult body structure, sexual developments resulting in the functioning of the Gonads and the appearance of secondary sex characters that highlight male and female characteristics. The pubertal spurt occurs usually between eleven and fourteen for girls and between twelve and a half and almost sixteen for boys. This pattern of accelerated growth is influenced chiefly by changes in the functioning of the endocrine gland system as affected by nutrition, health and other environmental influences. The onset of puberty is accompanied by a number of noticeable changes among adolescents which include: 1 Pimples and acne 1 Laziness and sleepiness due to excessive utilization of energy for the spurt in growth and development 1 Headaches 1 Bodily discomforts 1 Stomach pains 1 General fatigue or tiredness All adolescents do not grow at the same pace, some may mature very early while changes in others may be more gradual both need a lot of reassurance, especially if they see themselves as different from friends. Sexual Changes With the exception of primary sex characteristics, boys and girls are quite similar in childhood. With puberty comes the change in appearance, the growth of the skeletal system related to the appearance of secondary sex characteristics. They are: Boys Broadening of shoulders Maturation of testes Distribution and pigmentation of pubic hair Changes in voice Broadening of hips Appearance of pubic hair Growth of facial hair Ability to ejaculate Girls Maturation of breasts Menstruation Broadening of hips Appearance of pubic hair 4 The onset of sexual maturation in girls is frequently an abrupt phenomenon and requires immediate emotional and social readjustments. It is not so sudden for boys for whom it takes approximately a year. Intellectual Changes Adolescence is accompanied by an increasing ability to think abstractly and engage in more sophisticated and elaborate information processing strategies, considering multiple dimensions of a problem at once, and reflecting on one's self and complicated problems. There is a steady increase in learning strategies, their knowledge of different topics and subject areas, the ability to apply knowledge to new learning situations, and an awareness of one's strengths and weaknesses as a learner. With practice these new cognitive skills can help make adolescents more efficient with relatively advanced topics in many different subject areas. These cognitive changes also affect the individuals' self-concepts, thoughts about their future, and understanding of others. They come to a deeper understanding of themselves within the social and cultural contexts in which they live. The new found abilities allow adolescents to question inconsistencies they find in the world. They may question old beliefs - held by themselves, their parents or significant adults. They become more interested in understanding the psychological characteristics of others, friendships come to be based on a perception of shared similarities. Having to deal with a number of issues including sexuality, peer pressure etc. they often experience confusion and chaos. Psychological & Social changes During Adolescence there is a general increase in interest in peers and peer-related social activities. Many adolescents attach great importance to activities undertaken with their peers substantially more than they attach to academic activities or activities with family members. Friendship networks of the period are often organized into relatively rigid cliques - of a different social standing within the school and another outside in the community setting. The existence of these cliques reflects adolescents' need to establish a sense of identity, the need for social acceptance and to conform to peers peaks during early adolescence. Much has been written about how this peer conformity creates problems for adolescents, and how "good" children are often corrupted by the negative influence of peers, particularly by adolescent gangs. However, more often than not, adolescents agree more with their parents' views on "major issues” such as morality, politics, religion, and the importance of education. Peers mostly influence choices of clothing, styles, music, or activities. Adolescents are seen to socialize with peers who hold similar views, as their parents, on the major issues listed above. Changes in Family Relations Parent-child relations change during adolescence, as adolescents physically mature 5 there is a tendency to seek more independence and autonomy. They may begin to question family norms and roles, leading to conflicts centred particularly around their choice of clothes, appearance and friendships. During adolescence, teens are looking for a different kind of support from their family and the changes may mean a stressful time for the family until a new system of equilibrium is established. A shift from the parents providing nurturance, protection, and socialization to providing support and direction. Acceptance, active understanding, parental expressions of individuality and connectedness can help the teen to mature without feeling left out or alienated from his/her family (Hauser and Bowlds, 1990; Steinberg, 1993). Shifts in the Family System Pre Adolescence During Adolescence Nurturance Socialisation Protection Support & Direction Sibling Relations Siblings play a fundamental role in a child's life as “they can be playmates, caretakers, teachers, sources of support, or major nuisances." Birth order and the number of siblings plays an important role in the process of adolescence. Interpersonal sibling relationships can become less intense as the adolescent seeks being independent of family influences. Most sibling arguments concern interpersonal issues such as close living conditions, competition for resources, and personal habits. Notable Milestones a) A search for identity One of the important tasks, which begins in adolescence and continues into adulthood, is the establishment of an identity for oneself or also known as an, "individualized definition of self." Erik H. Erikson, defined identity as a "subjective sense of an invigorating sameness and continuity," as well as a "sense of feeling active and alive”. Identity formation is a significant task and takes place over a long period of time. 6 Process of Identity Formation Values, Beliefs Goals Formation of unique self Reshape Sorting out, trying on Discard Forming an identity is a complex task and the adolescent involved could experience any of the four developmental statuses of identity formation based upon the dimensions of the exploration, the examination of alternative identities, and a commitment to, or stable investment in the present state of one's identity. b) Development of Relationships Adolescence is marked by significant changes in interpersonal relationships related to the teenager's emerging independence. A successful transition depends upon the young person's ability to adapt to the changing forms of relationships with family members and peers (of both sexes), and to extend these relationships into the broader community. Young people with strong interpersonal skills are assertive but not intrusive. They work well in-groups; resolve interpersonal conflicts peacefully and are comfortable communicating ideas and feelings. Socially competent adolescents have an expanded ability to make appropriate judgements on moral issues, to express positive values and to refrain from aggressive, violent and antisocial behaviour. Religious Development Adolescence is characterized by many cognitive and social changes, which constitute a transition into adult life. Many factors including religion act upon this change. 95% of adolescents believe in some sort of deity. Religiosity plays a key factor in the behaviours of young adults, most notably, a negative correlate to several risky behaviours. The effect spirituality has on adolescent development would depend on · The nature of religious experience in adolescence · The practical effect religiosity has on risky and social behaviours · venerated personality traits victimization or persecution on the basis of religion among adolescents Parents have a particularly strong effect on belief in their children, especially if the parent-child relationship is close. However, peers affect the practice of those beliefs just as strongly as parents do, especially in late adolescence, where parental monitoring and control is lessened. 7 The development of more complex cognitive abilities leads to more abstract thought, and “existential experiences”, this is the most common time for a switch in religious affiliation. These developments lead to a time of questioning for the adolescent that could end either in a solidification of their faith, or a departure from it. Regardless of ones beliefs, religion is an issue every adolescent faces, and family and peer influences play a part in socializing religiosity, or the lack thereof. No matter where a person ends up in terms of strength of faith, whether devout or not, adolescence is a key time for the questioning and development of his or her religious beliefs. Religion can be utilized as an avenue for helping adolescents make the transition into adulthood. Having religious leaders reaching out into the community, to create youth programs attentive to their needs and guiding them through their experiences are good places to begin to reach out to youth. 8 COMMON HEALTH PROBLEMS OF YOUNG PEOPLE Adolescence is a period of good physical health as compared to the other phases of life, an increasingly focused on today as being a health concern is reproductive health. This, as adolescents while discovering their sexuality and experimenting often remain ill informed on the matter because of a social taboo on sexuality and therefore a lack of sources providing factual, reliable information. Adolescents face pressures ranging from having to deal with rapid change in themselves, studies, career choices, and the need to be popular etc. They start getting involved in family problems and develop deeper relationships with the opposite sex. These changes turn lives stressful making Mental Health and Sexual /Reproductive Health key issues. Physical Health Problems Physical development during adolescence has a long lasting effect. Stunted growth will impact girls/women in that they may face problems during childbirth. The consequences of health problems in childhood continue through adolescence, or give rise to new stresses in this phase of life. Under Nourishment An ideal diet is one with all the essential nutrients for normal growth in the right proportion, i.e. proteins for maintenance of body parts, minerals for skeletal formation, carbohydrates for energy etc. Young people tend to resort to junk food or restrict diet, to maintain their body figure or are some may just not able to afford the right food - all or any of which may be reasons for under nourishment and related health problems. Anaemia A condition where haemoglobin levels in the blood are low, a common condition among adolescent girls. It affects their academic performance, the ability for physical work, causes infections leads to irregular periods and poor health. Girls need more iron than boys do as they lose a lot of iron in their monthly menstrual cycles. Signs of anaemia: · · · Feelings of excessive tiredness and breathlessness on slight exertion The palm of the hand nails, and insides of the lower eyelid are whiter A tingling sensation in the fingers and toes Swelling of the feet. To avoid anaemia, one should eat green leafy vegetables, sprouts (moong), rice flakes (fov), dry fruits, jaggery, egg yolk (in moderation), fish and chicken and avoid drinking tea or coffee with meals. Concerns about Body Image Body image is a picture of our body which we form in our mind. Looks and weight are common obsessions among the youth, heightened further by, often unrealistic, standards set by peers and the media. 9 There is this constant worry about pimples, being too fat or too thin, too tall or too short! Some young persons try their best to conform, negatively affecting their well being. Physical distortions that result from a poor body image include a pathological fear of getting fat, a preoccupation with food, an abnormal eating behaviour ranging from constant dieting and fasting to binging and vomiting (leading to eating disorders, described later) Psychological distortions that result from the perception of a poor body image include a lowered self esteem leading to anxiety about one's body, one's self, and one's life Male and female perceptions of body image Girls tend to be pressured into thinking they have to be thin. Boys often want to think of themselves as muscular and tall. Males with poor body image exhibit feelings of inadequacy, high need for autonomy, low sense of control, low self-assurance. Girls with negative body image worry that they are not physically normal, good looking, they may have low problem-solving ability and a low sense of personal efficacy. Some girls tend to resort to dieting to trim down, whether healthy or not! Unsuccessful dieting can sometimes lead to an eating disorder. An eating disorder is defined as chronic binging or starvation of oneself and is usually the result of an altered body perception. Eating disorders can lead to severe medical complications that need psychiatric intervention. Though not common to India one comes across cases in some urban areas. Stress and Anxiety Stress is a physical, emotional, and mental response to change - positive or negative. It also has been defined as the extreme physiological and emotional arousal a person experiences when confronted with threatening situations the body's reaction to a noxious stimulus. Stress is the alarm reaction that activates the body to prepare for the fight or flight response. Anxiety is an outcome of many emotional factors like worry, fear, stress and concern put together. Major life changes and stress factors can lead to internalized disorders such as depression and suicide. Reasons for stress and anxiety Negative self talk · Insecurity · Inconsistency · Criticism · Permissiveness · Perfectionism · Neurology · Physical disorders · Meaninglessness · 10 WORKING WITH DISTURBED YOUNG PEOPLE In the transition stage from adolescence to adulthood, young persons develop knowledge and skills to function as independent adults. They are under tremendous pressures from own expectations for themselves or the expectations of significant others in their lives to succeed educationally and in other areas of life. The period calls for guidance to help them make a healthy transition to adulthood. The previous chapter act as a guide to addressing questions from the young where their inability to deal with pressures could lead to a high amount of stress hindering normal physical and mental functioning. Here we cover expected stress factors and a few tips for the teacher, if approached for help. For many young people ongoing, day-to-day stressors are harder to cope with than just one life event. A pile up of many different stressful life events in a small amount of time may be more difficult for young people than dealing with just one event. DEPRESSION Common events that lead to depression in a young person $ Social : Breaking up with a girlfriend or boyfriend, difficulty in making friends, loneliness Educational : Not been able to cope with studies, failure. Familial : Discord in the family, divorce, family violence etc., getting into trouble because of their behaviour Physical : A disabling illness, handicap, body image and physical looks. Sexual: Abuse, early pregnancy/ abortion. $ $ $ Reactions to stress Young persons react to stress in much the same way as adults do. Common reactions are excitement, fear, anxiety, sadness and anger. The behaviour of a young person who is under stress may change, but each young person reacts in a different way. Some young persons withdraw, some lash out and some actively seek the comfort of others. The young person who finds it difficult to cope with stressful situations or life events tends to get depressed. Sometimes he may manifest aggressive behaviour and in such cases it is difficult to recognize the underlying depression. Common signs, symptoms for depressed or disturbed young persons · · · · · Sad and unhappy mood Physical complaints -headaches, body aches, stomach aches that cannot be explained medically Lack of pleasure in ordinary everyday activities Losing interest in activities that s/he normally enjoys Disturbed sleep: Difficulty getting sleep, waking in the night, being unable to get back to sleep, waking much earlier than usual in the morning. Overt signs are tiredness and lack of energy during the day. 11 Change in appetite: A persistent change in attitude towards food is a worrying sign. However dieting is common among teenagers especially girls and in no way should it be considered as a sign of depression. A sudden disinterest in food should be noted. Effects of depression The effects of depression are often manifest as physical and emotional symptoms. Depression in young persons leads to various problems like: · · · · · · · · · · Restlessness Changed sleeping patterns Changed eating patterns Insecurity with appearance Difficulty in concentrating Loneliness, tiredness Complaints of body pains, headache etc. Poor school performance Poor family and peer relationships Increased risk of suicide Increased risk of risky sexual behaviour Suicidal thoughts and behaviour: Fleeting thoughts that life is not worth living are quite common in the young but persistent hopelessness, considering the future as being bleak and suicidal ideation should be taken seriously. 12 Suicide The Global Burden of Disease data for young people in South Asia shows mental health problems, including suicide, account for nearly a third of the total burden of disease (Table 1). Suicide is now reported to be the leading cause of death in young women in population based studies in India and completed suicides are likely to reflect only a small fraction of the total number of suicides. The high rate of non-intentional injuries, especially among men, is at least partly attributable to alcohol abuse. Thus mental illness and substance abuse is a major, and almost entirely neglected, youth health priority. Table 1: Leading causes of burden of disease in young people (15 to 24 years) in South Asia Males Health problems Infectious & Parasitic diseases Unintentional Injuries Neuropsychiatric conditions Intentional Injuries Cardiovascular diseases Females Proportion of DALYs 23.1 22.8 22.8 10 5.0 Health problems Neuropsychiatric conditions Maternal conditions Infectious and Parasitic diseases Unintentional Injuries Intentional Injuries Proportion of DALYs 22.7 21.3 15.8 15.8 6.4 A research study done by Sangath in Goa (Patel .V and Andrews .G) has shown that more than one in four adolescents felt that life was not worth living, this does not signify suicidal thought, but denotes feeling of hopelessness about the future. The causes of such feelings are mainly attributed to stress of education and relationships with parents. Many a time, there are warning signs if someone is seriously depressed and may be thinking about or planning a suicide attempt. Here are some indications Withdrawal from family and friends · No desire to take part in activities enjoyed earlier · Trouble concentrating or thinking clearly · Sudden changes in eating or sleeping habits · · Major changes in appearance (for example, if a normally neat person looks very sloppy - as if they're not taking the usual care of themselves Sudden dramatic changes in academic performance · Talk about feeling hopeless or feeling guilty · · Talk about suicide and death · Reckless, self-destructive behaviour · Abuse of alcohol and/or other drugs. · Engaging in risk taking behaviour (reckless driving, fights, and harmful acts 13 · · to body, etc.) Self-destructive behaviour (drinking alcohol, taking drugs, or driving too fast, for example) The giving away of favourite possessions (like offering to give away a favourite piece of jewellery, for example) Suddenly very happy and cheerful moods after being depressed or sad for a long time (this may mean that a person has decided to attempt suicide and feels relieved to have found a "solution") A previous attempt at suicide often leads to another (four of five people who commit suicide have made at least one previous attempt). Paying attention to and responding to these clues can sometimes save a life and prevent a tragedy. Most times, youth considering suicide are willing to discuss it, if someone asks them out of care and concern. People are reluctant to ask youth whether they have been thinking about suicide or hurting themselves for fear of implanting the idea where none exist. This is a myth! It is always a good thing to ask and to initiate the conversation with someone one thinks may be considering suicide. It allows one to get help for the person, secondly, just talking about it may make the person feel less alone; less isolated, more cared for and understood - the opposite of many feelings that may have led to a suicidal thinking to begin with. Thirdly, it may give the person an opportunity to consider whether there could be another solution. Sometimes, youth who make a suicide attempt - or who die as a result of suicide seem to give no clue beforehand. This can leave loved ones feeling not only grief stricken but guilty and wondering if they missed something .For e.g. “How could I not see it coming! I'm her father!” It is important for family members and friends of those who die by committing suicide to know that sometimes there is no warning and they should not blame themselves. Self blame and low self esteem: Depressed young persons tend to take the blame on themselves for anything and everything right from parents separation to sibling illness. They tend to have a very low sense of self worth. Rarely does the young person visit a clinic, if they do come seeking intervention or counsel it means they are really disturbed. In working with young persons on a one to one basis a few general tips come in handy: The approach has to be focused and to the point. · Ensure confidentiality. · Keep the talk casual, friendly, at no point become the patronising adult you will surely lose them. · Don't panic if they do not open up in the beginning, once they do you will be flooded till you want them to stop, and they won't. · They may bombard you with convictions they believe in strongly, be prepared they may come up with a totally opposite view, the next day. · They want to be taken seriously, but not too seriously. 14 Substance Abuse & Addiction: During adolescence many young persons begin experimenting with new experiences and behaviours, they may come under the influence of negative peer pressure and media projections by way of which they could get into smoking, alcohol or drug abuse. A drug is defined by WHO as any substance which when taken into a living organism, may modify one or more of its function/s. Substance or Drug dependence can be defined as a state of psychological or physical dependence or both on a drug arising in a person following administration of that drug on a periodic and continuous basis. Addictions are the habitual use of narcotic drugs. Alcohol and cigarettes are the most commonly used substances. Reasons for Substance Abuse Easy availability Curiosity and experimentation Starts with social drinking Seemingly safe Personality factors Cultural factors Peer group pressure and for a feeling of oneness with the group · Perceptions that the use of drugs alters moods. · False belief that certain drugs can enhance creativity · Relief from pain · Increased vulnerability due to performance pressure and high expectations · from parents Ignorance on the adverse effects of drugs · Smoking & Alcohol Substances like tobacco and alcohol are highly addictive and can cause serious physical and mental health problems. It is a habit that can develop easily and is hard to break. Young persons may take to alcohol because they feel it represents a symbol of adulthood, defiance of authority, declaration of virility, and a sign of being one with the group. Effects Excessive smoking can affect the lungs & cause respiratory problems Excessive Alcohol affects the Central nervous system Concentration and judgement are impaired Caution and inhibition is reduced Self control is lessened Senses are dulled Sensitivity to pain is reduced when alcohol is consumed in large quantities Other Drugs Drugs such as painkillers, tranquillizers, sleeping pills have a potential for misuse. Other drugs used exclusively for their mind altering properties are heroin, cannabis (charas, ganja) cocaine, LSD, etc. Sedatives, Valium, stimulants, opiates are considered highly addictive. Excessive use of drugs can cause Impaired memory · Lung damage · Psychological dependence · Problems in social relationships · 15 Reproductive and Sexual Health Sexual Harassment Sexual harassment can be any kind of unwelcome sexual advances, requests for sexual favours and other verbal or physical conduct of sexual nature that explicitly or implicitly affects a person's performance or creates an intimidating, hostile or offensive environment which threatens the person's right to live with dignity. Urinary Tract Infections (UTIs) A urinary tract infection is most often a result of not practising good hygiene. Symptoms of UTIs include; · Burning or pain during urination · Frequent urination · A feeling of the need to pass urine even though little or no urine actually comes out · Bloody or foul-smelling urine. Preventing UTIs: Go to the bathroom frequently, avoid holding back. After urination, girls should wipe from front to back with toilet paper. After bowel movements, be sure to wipe from front to back to avoid the spread of bacteria. Keep the genital area clean and dry, change cloth/pads regularly during periods. Boys should retract the foreskin of the penis to clean any accumulations Reproductive Tract Infections (RTIs) RTIs are defined as any infections of the reproductive system. The result of overgrowth of bacteria and other organisms normally living in the vagina or infections from inadequate prevention practices of health care providers. Some facts about Reproductive Tract Infections (RTIs) · Infections of the reproductive system may result from overgrowth of bacteria due to poor hygiene or inadequate infection prevention practices by health care providers. · RTI's also include all sexually transmitted infections (STIs) · Research finds women more susceptible and less likely to seek treatment for RTI · The severity of the symptoms associated with different RTI's may vary. · One cannot always tell if a person has an STI, and people without visible symptoms often transmit the infection to others unknowingly. Sexually Transmitted Infections (STIs) STI stands for sexually transmitted infections caused by viruses, bacteria and parasites. Most STI's can be cured. Some facts about STI's · Those caused by viruses include genital warts, hepatitis B and genital herpes · Bacterial STIs include gonorrhoea and syphilis. · Scabies, trichomonas and pubic lice are parasite related STIs. 16 Certain STIs, if not treated early, can lead to long-lasting health problems in both male and female, e.g. damage to the reproductive organs so that a woman is no longer able to have children, cancer of the cervix, heart and brain damage, and possibly death. In many STIs, the early symptoms are often difficult to recognize, and many people ignore them until more severe damage is caused. This is especially true for women. This makes early diagnosis and treatment difficult. An abnormal discharge from the penis, anus or vagina; burning on urination; pain in the abdominal or groin area with a fever; pain during sex; rashes, blisters or sores on the genitals, are all possible symptoms of a STI. If a person experiences any of the above symptoms, they should stop having sexual intercourse and go to a clinic or hospital for a check-up. Teenage Pregnancies In India the matter of sex education for children is still a matter of discussion. Teenagers will turn to sources of information on sexual matters, unreliable or incomplete. It is important that they have access to factual information to avoid the risk of unsafe activities that lead to teenage pregnancies, STD's etc. Factors contributing to unwed pregnancies can range from a family breakdown, to being neglected at home, wanting to explore sex, rape or incest. Unwed mothers Unwed mothers may turn negative about themselves, with feelings of guilt and rejection. The accompanying fear and a feeling of having let the family down may have the teenager wanting to run away from home, or entertain thoughts of suicide. The unwed mother & child The social stigma attached to unwed teenage pregnancy may lead to the child being put up for adoption. A feeling of hatred towards the father may be transferred to the child - the child being called unwanted for desertion or rejection by the father. Or contrarily the teenager may want to keep the child but may be totally clueless on supporting the child. Religion is also instrumental in deciding whether the girl goes in for abortion as some religions prohibit abortion. Reaction of the family The family attitude is usually negative towards the girl as having let them down, lowered their social standing in society. The reaction from parents may range from disgust to anger and at times physical abuse. They may place the girl in an institution or hospital. The girl who wants to deliver the baby may not get support from the parents. 17 HIV/AIDS AIDS is caused by a virus, called the Human Immunodeficiency Virus (HIV), which attacks and, over time, destroys the body's immune system. A person has AIDS when the virus has done enough damage to the immune system to allow infections and cancers to develop. These infections, cancers etc. make the person ill and lead to his or her death. At present there is no vaccine or cure for AIDS. Some Facts about HIV Like all other viruses, it is too small to be seen with an ordinary microscope. Viruses cause all sorts of diseases from flu (influenza) to herpes to some kinds of cancer. The HIV can be found in body fluids like blood, semen, vaginal fluids, and breast milk of an infected person. Any practice, which allows the penetration of the virus from these fluids through the skin or mucous membranes and into the bloodstream of another person, can cause HIV infection. The skin normally is a barrier to this type of penetration, but this barrier can be broken by minor cuts, abrasions, sores and ulcers. To reproduce, HIV must enter a body cell, in this case an immune cell. By interfering with the cells that protect us against infection, HIV leaves the body poorly protected against particular types of diseases, which these cells normally deal with. Infections that develop because HIV has weakened the immune system are called “opportunistic infections”. These include: respiratory infections e.g. tuberculosis; pneumonia; gastrointestinal infections e.g. candidiasis in the mouth or diarrhoea; and brain infections e.g. toxoplasmosis or cryptococcal meningitis. Some people may also develop cancers, e.g. Kaposi sarcoma, a cancer which often causes red skin lesions. HIV is transmitted from person to person in 3 major ways: When semen or vaginal fluid from an infected person comes in contact with the mucous lining (membranes) of the vagina, penis or rectum and the virus moves into the bloodstream. When a needle, or other skin-piercing instruments penetrates the skin (e.g. razor or tattooing instrument), and that instrument has blood on it from an HIV-infected person. Sharing of syringe and needle among injecting drug users is particularly risky. Any un-sterilised syringe or needles can transmit the infection. HIV may also be transmitted from an infected mother to her baby, either through the placenta before birth, during birth, or, in some cases, through breast milk after birth. Note If a person has to receive a blood transfusion and the blood donor is HIVinfected, there is a high chance that the virus would be transmitted through the blood. Most countries test donated blood for HIV and the chanced of being infected by this route are small. Deep wet kissing has a low risk of transmitting HIV, there is however a slight risk if there are cuts or abrasions in the mouth. HIV is not transmitted by touch, coughing and sneezing, cutlery, glasses, cups and food, swimming pools, towels, toilet seats, pets, mosquitoes and other insects, baths or showers. Nurses, and other health service staff, who come in close contact with patients' body fluids, are trained to take precautions as part of the hospital routine. 18 The symptoms of AIDS AIDS is the final and most severe phase of HIV infection leading to death. People develop signs and symptoms of their HIV infection before they develop what has been defined as AIDS. It is often difficult to determine if the symptoms actually mean onset of AIDS or if they are simply symptoms of other conditions. The obvious signs and symptoms are indications of an opportunistic disease such as tuberculosis or pneumonia. Associated findings might include: recent, unexplained weight loss; fever for more than one month; diarrhoea for more than one month; genital or anal ulcers for more than one month; cough for more than one month; nerve complaints; enlarged lymph nodes; skin infections that are severe or recur. Testing for HIV The body's immune system develops antibodies to fight off and destroy viruses and germs that invade the body. The presence of particular antibodies in a person's blood indicates that the person has been exposed to that infection. For example, when a blood test reveals that the antibodies to HIV are present in the blood, it means that the person is infected with HIV. The body takes time to produce measurable amounts of antibodies after infection, for HIV, this period is usually 2-12 weeks; in rare instances it may be longer. If an HIV antibody test is taken during this “window” period it will be negative since the blood test is looking for antibodies that have not yet developed. But that person is already HIV-infected and can transmit HIV to others. People taking the test and obtaining a negative result are advised to return for a retest in 3 months by which time the antibodies are almost certain to have developed (if the person had been infected), they should avoid risk behaviours during the 3 months. The most common test for HIV antibodies is called the ELISA test. The asymptomatic period. The asymptomatic period is the period of time between infection and the beginning of signs and symptoms related to AIDS. It varies from person to person for HIV/AIDS from as short as 6 months to as long as 10 years or more. The asymptomatic period of several years may have people exhibit swollen lymph nodes and nothing more. They may then start to develop symptoms like oral thrush or night sweats. It may still take years for one to develop full-blown AIDS. The period between the development of full-blown AIDS and death may be as short as 6 months or as long as 2 years or more. During the asymptomatic period there may be no evidence that the person is sick; however, HIV-related illnesses can occur regularly over many months or years before full-blown AIDS develops. During the asymptomatic period (and the symptomatic period), the person is infectious i.e., can pass HIV on to others. Avoiding HIV infection A person who does not engage in sexual intercourse and does not inject drugs (uses clean, sterile needles/syringes for such injections) has almost no chance of contracting HIV or other STIs. People who are mutually faithful (i.e. they only have sex with each other) are not at risk of HIV/STIs by sexual means provided that both are HIV-negative at the start of their relationship and that neither gets infected. People who use a condom correctly every time they have sex protect themselves from HIV/STI infection. Washing after sexual intercourse does not help to prevent HIV infection. 19 Transmission of HIV Some behaviours/activities carry a higher risk of getting HIV than others - having many different sexual partners, practising unsafe sexual activities, e.g. having sexual intercourse without a condom, having sex when one has other sexually transmitted diseases, sharing needles and syringes for injecting drug use. Some situations, beyond an individual's control, can put one at risk: Receiving injections with needles that are not cleaned or sterilized properly, having a blood transfusion with blood that has not been tested. Women are, physiologically, slightly more vulnerable to HIV infection than men. The area exposed for the woman during intercourse is much larger than in the man. The mucous membrane surface of the vagina (unlike the penis) is more easily penetrated by the virus. Very young women are more vulnerable than women in the 18-45 year age group; an immature cervix with relatively low vaginal mucus production presents less of a barrier to HIV. Women are becoming infected at younger ages than men partly because many young women marry or have sex with men older than themselves, who have already had a number of partners, and partly for their biological vulnerability. Safe sex and Protected Sex Because of the risk of HIV/AIDS, it is necessary to be very clear about sexual practices known to carry a risk of HIV transmission and those, which do not. Safe sex activities (no risk sex) - the following activities prevent a partner's blood, semen or vaginal secretions from getting into contact with blood and thereby the transmission of HIV: masturbation, massage, rubbing, hugging, touching genitals. Protected Sex (low-risk sex) Using a condom correctly and consistently during sexual intercourse will reduce the risk of infection with HIV and other STIs. Latex condoms are an effective protection against HIV, STIs, as well as pregnancy. Incorrect use of condoms reduces their effectiveness, e.g. they may break. While a small number of people have contracted HIV through these means, the following activities are considered to carry some risk: fellatio (mouth on penis without taking semen into the mouth);cunnilingus (mouth on vagina); anilingus (mouth on anus); and Deep wet kissing. Unsafe sexual activities The following activities are a definite risk: · anal sex (penis in rectum) without a condom vaginal sex (penis in vagina) without a condom · any sex act that makes one bleed · Semen (or blood) taken into the mouth during oral-genital sex · In many cultures, penetration is regarded as the only way of having sex. Women and men alike often enjoy alternatives to penetrative sex; showing affection and ensuring sexual pleasure by touching, massage, and mutual masturbation. A single penetrative contact by a person infected with HIV may or may not transmit the infection but the risk of infection with HIV increases with the number of sexual partners and the number of sexual acts. The presence of an STI (e.g. genital ulcers) in a sexual partner increases the risk of transmission of HIV. 20 There is strong evidence that other sexually transmitted diseases put a person at a greater risk of getting and transmitting HIV. This may be from sores and breaks in the skin or mucous membranes that often occur with STIs. If one suspects one may have acquired or been exposed to an STI, one should seek medical advice. A person who has an STI should be aware that if they are having unprotected sexual intercourse, they are at an even higher risk of getting HIV. Commercial Sex Workers Commercial sex workers and their clients, like any other person with many sexual partners, run the risk of getting infected by their partners. They may then pass on the infection to many others. If a sex worker insists on using a condom every time she or he has sex, the risk of infection for her and the partner will be sharply reduced. Many sex workers have replaced penetrative sex with safer practices, further reducing the risk of infection. Unfortunately clients often refuse to wear condoms and the women are not in a position to insist. Menstruating women with HIV The menstrual blood from HIV-infected women contain the virus getting infected would depend on whether the menstrual blood got in contact with the sexual partner's bloodstream. A woman who is menstruating is likely to be at a higher risk for HIV through sexual intercourse. HIV infection by blood transfusion or blood products The recommended standard practice for all transfusion services is to test and exclude from use all “seropositive” blood and blood products i.e. containing antibodies to HIV. In most countries, efforts have been made to test all blood donations for HIV since 1985. There is a small chance that an occasional transfusion may contain the virus since an HIV-infected donor might have been in the “window” period when giving blood. Babies and HIV infected mothers A baby born to an HIV infected mother may be born infected with the virus. An infected mother can also pass the infection to her baby during breast-feeding after childbirth. About 20-40 percent of babies born to infected mothers will acquire the HIV virus. Some of those will develop AIDS during the first year of life. The majority of HIV-infected babies will not survive to their second birthday. However, some may survive up to 7 years or even longer. It serves little purpose to test babies born to HIV-infected mothers for HIV antibodies at birth. There are likely to be many false positive results because antibodies from the mother are still circulating in the baby's bloodstream. Only at 18 months or older, can an antibody test result be regarded as reliable. Breast milk of an HIV-infected mother contains HIV that can be transmitted to the baby. However, because of the benefits of breast-feeding, the WHO recommends that in situations where infectious disease and malnutrition are the main cause of infant deaths, and the infant mortality rate is high, mothers should breast-feed their babies, even if they are known to be infected with HIV, as the risk to the baby is less than the risks involved in artificial feeding. 21 HIV transmission with sharp objects Any instrument that cuts or punctures the skin can collect small amounts of blood that can be passed on if used again by another person without being sterilized. Avoid tattooing, ear piercing, acupuncture, and blood letting ceremonies or sharing razors unless one is absolutely sure the instruments being used are sterilized or boiled in water. Small amounts of blood remain in needle and syringe after use. On reuse without cleaning any left over blood in the syringe or needle will be injected into the bloodstream. If the first user was infected with HIV, then the second person may also be infected. Only a very small amount of blood is needed for transmission to occur. Sharing needles and syringes used for anything medicines, drugs or even water can spread HIV. It is not what is put into the syringe that transmits HIV, but the blood that remains in the needle and syringe. If people are not in a position to use a new needle and syringe, the equipment can be boiled or, if boiling is not possible, cleaned by: ! Rinsing the syringe with clean, cold water at least twice (not hot water) ! Squirt the used water down the drain ! Rinsing the syringe out at least twice with fresh, household bleach, squirting the used bleach down the drain ! Rinsing it out again, at least twice with clean, cold water to get rid of the bleach One needs to be extremely careful if one comes across a needle or syringe in a park or street. Dispose of it safely without touching it with unprotected fingers HIV and Sports The possibility of transmission from an HIV-infected athlete with a bleeding wound coming in contact with a cut in the skin or mucous membrane of another is unlikely. But, given the possibility, it would be wise in contact sports where bleeding might occur (such as boxing) cleanse any cut with antiseptic and cover it well, if bleeding occurs, stop activity and wait until the bleeding has stopped and then cleanse and treat it with an antiseptic and cover it securely. Latex gloves should always be worn when treating injured people. Mosquitoes or other insects and HIV Evidence clearly shows that mosquitoes and other insects do not spread HIV. Bedbugs, lice and fleas in the households of people infected with HIV do not spread the virus to the other people in the house because HIV lives in some cells of the human body but it does not live in the cells of insects. Identifying a person with HIV It is not possible to know by physical appearance that a person has HIV, because the virus may remain in the body for many years without causing any symptoms or signs. Only a blood test taken after the “window” period can tell if a person has HIV. Living near someone who has AIDS or who is infected with HIV will not give one HIV. A person can live quite safely in the same room with someone who has AIDS, provided that he or she is not the sexual partner and that one takes precautions in handling body fluids (blood in particular). 22 HIV Tests The HIV antibody test shows whether a person has been infected with HIV, the virus which causes AIDS. The P24 antigen test Is primarily used to screen the blood supply but in some places it is used for testing for HIV in individuals. P24 antigen is a protein that is part of the HIV. It is produced in excess, early in the infection and can be detected in the blood serum by a commercial test. The P24 test can detect HIV infection before the HIV antibody test can. Therefore, P24 antigen testing is used in diagnosing HIV early in the course of infection. The third type of test is used when a person knows that she or he is already infected with HIV. These tests show the level of virus in the blood (viral load test). Getting tested earlier than 3 months may result in an unclear test result, an infected person may not yet have developed antibodies to HIV. It is best to wait for at least three months after the last time one was at risk before taking the test. Some test centres may recommend testing again at 6 months, just to be extra sure. It is also important that one is not at further risk of getting infected with HIV during this time period. The test is only accurate if there are no other exposures between the time of possible exposure to HIV and testing. The only way to know for sure whether one is infected with HIV is to have an HIV antibody test. It is not possible to tell from any symptoms. In most countries, there are many places that one can get tested for HIV. It is recommended that one gets the HIV test done at a health clinic, at the doctor's surgery, or at a specialist HIV/AIDS voluntary counselling and testing (VCT) site. When one intends to get tested, one needs to see a doctor, trained counsellor, a nurse or some other health professional in private. He or she will explain what the test involves and what the result means. Normally a small sample of blood will be taken from a persons arm, sent to a laboratory and tested. Depending on the test used, it can take anything from a few days to a week or longer to get the result back. A rapid HIV test is also an antibody test. The advantage of a rapid test is that one does not have return to get ones test result. The test results from a rapid test are usually available in approximately 30 minutes and do not require laboratory facilities or highly trained staff. Standard HIV Tests The main tests used for detecting HIV infection are blood tests: Enzyme immunoassay (EIA) - is widely used by just about all HIV testing programs. It is highly accurate but no test is 100 percent accurate. Accuracy depends on following proper procedures as well as the person's stage of infection. That is why all HIV testing programs use more than one test to confirm the presence of HIV. Elisa Enzyme-linked immuno sorbent assay Western Blot test - which is used to confirm the EIA/ELISA screening tests. In addition to the standard blood tests for HIV there is the Urine based test 23 Drugs and vaccines to treat AIDS Drugs are effective against the infections associated with AIDS, they are not a cure for AIDS but they can postpone symptoms or death. A few drugs have been able to inhibit the multiplication of HIV in infected persons. These drugs do not eliminate the virus from the body but may help prolong the lives of patients infected with HIV. To date, there is some optimism over the development of a vaccine to protect against the disease. Part of the difficulty is that there are many strains of HIV. Even within the same person the virus can change over time. Safe or effective vaccines may take many years to develop. 24 ENHANCING SELF-ESTEEM IN THE CLASSROOM Self esteem is the foundation of a person's feelings, thoughts and actions. It is determined by one's understanding of oneself as being lovable and capable. During the process of education in schools and colleges, young persons develop their sense of self worth. Academic success, the encouragement of teachers and school management and the relationships with friends are crucial to self-esteem being built up or destroyed. When we hear a student described as having "low self-esteem", we often picture a student who is withdrawn and reluctant to participate. However, most students who bully others, put others down, and over react to criticism also have low self-esteem. All of these behaviours occur because students are insecure and uncomfortable with themselves; as a result, they are constantly trying to prove their worth to themselves and to others. There is a lot that teachers can do to mould their students' self awareness and self respect. A person who thinks that s/he is lovable and capable is more likely to think of others in this manner and help rather than harm those having difficulties. Therefore young persons with high self-esteem are diligent and respectful students, helpful and kind friends and calm and cheerful people, able to accept challenges and take failure in their stride. All students can benefit from activities that help build self-esteem. Teachers can incorporate classroom activities that focus on building self-esteem that have long term benefits in reducing behaviour problems and conflicts in the class. The principles of enhancing self-esteem can be applied in every classroom. Building Self Esteem Build a sense of acceptance Acceptance of another is an important factor in fostering a relationship where a person can grow and actualize his/her full potential. A language of acceptance can make students feel more comfortable and at ease. When they know that they would be accepted no matter what they say or do, we are more likely to see growth. When we communicate in an accepting way, we are using a tool that can facilitate positive effects in students. Build a sense of identity An identity refers to knowing one's strengths and weaknesses and feeling unique. Young persons are very often preoccupied about who they are. Various self awareness exercises can be powerful tools in helping them learn about their uniqueness and explore their strengths and weaknesses. Some examples of such activities could include talking or writing about their dreams and fears, what they are good at, their favourite things, what makes them angry, what they dislike at home, etc. Build a sense of security This is created by clear rules and consequences, so that students know what is expected of them and what happens when the rules are broken. Abusive punishments (hitting, insults and sarcasm, etc.) and arbitrary discipline methods make students feel unsafe and anxious. 25 Build a sense of belonging Every one of us needs to know that we are an important part of the group. It is very important that students feel they belong to a larger group and are accepted therein. Group activities are vital to promoting this concept. Delegate responsibility and promote co-operation by organizing team activities such as a cleaning drive, decorating the classroom, visiting an orphanage together, etc. Group work where students help each other present joint assignments helps build a sense of belonging to the group. Build a sense of competence Encouraging young persons when they are making an effort is a strong catalyst to increasing self worth. To help students recognize their personal strengths, you could praise more effectively and efficiently by using descriptive praise, - talking about what the student has done. Effective Praise · Is delivered immediately after the student's performance of desirable behaviours or genuine accomplishment specifying the praiseworthy aspects of his/her behaviour. Random, general praise without specific attention to genuine accomplishment does not help the student recognize his real strengths · Is given for genuine efforts, progress, or accomplishments which are judged according to standards appropriate to individuals. It helps them appreciate their thinking, problem solving abilities and performance. · When praise is given based on comparisons with others and without regard to the effort expended or significance of the accomplishment of an individual it results in unhealthy competition and comparing themselves with others. · Effective praise attributes the student's success to effort and ability, implying that similar successes can be expected in the future. Ineffective Praise Makes students attribute their success to external factors such as luck or easy task. Besides helping them recognize their strengths the way in which their weaknesses are pointed out to them also plays a major role in building a sense of competence. Correction of Behaviour It is important that corrections are done in a loving and respectful manner. Be constructive in your corrections, constructive criticism points out what needs to be done, just by describing the situation this helps the person to find the solution. Suggest what can be done rather than what has not been done “I” messages where the teacher describes how the problem affects him or her are effective in changing undesirable behaviour, without insulting the person. For e.g., if the teenager is making noise in the class it is better to say “When there is noise, I find it hard to think”, rather than “Stop that awful din”. The young person is more likely to respond to the first message. Do not comment on character it does more harm than help! A loving, firm yet kind teacher can change the life of a young person struggling through the difficult time of growing up! If you give the young person a better picture of himself or herself and keep telling them that you are happy they exist, chances are that your encouragement will make their journey much easier and result in a cheerful, lively and secure adult! 26 COUNSELLING At times the young person may not be able to cope with an ongoing problem and may seek help from the teacher. S/he may require counselling to deal with or overcome it. This chapter looks at some basic skills and approaches to counselling with could help you help the distressed youth. Interviewing the Young Person One factor, which affects the interview experience, is whether the young person has come of his own accord or been brought in by an adult. If the young person is keen on your help interviewing is easier but if he is not the one seeking your help, communication techniques have to be well tuned to engage his/ her co-operation. Techniques of interviewing: I Attending Behaviour: Is a most basic skill that cannot be more stressed upon when interviewing a young person It is to communicate to him your interest in what is said Make him stick to the point and avoid needless talk, reduce interviewer talk. There are four critical dimensions to the attending behaviour: Eye contact: A lot comes out of an interview if eye contact is maintained. Attentive Body Language: Encouraging gestures, Facial expressions, the way you sit all these facilitate the counselee understand your interest in him. Vocal qualities: The vocal tone and speech rate indicate much of how you feel about another person. Verbal Tracking: Keeping to the topic initiated by the client. Listening to some things and ignoring others as per your own interests rather than what is important to the counselee will lead the conversation in a different direction Questioning Skills: II Types of questions: Open Questions: They are questions that cannot be answered in a few words or sentences. They encourage the person to talk and give maximum information. They generally begin with How, why or could e.g., 'could you tell me more about that? / How did you feel when that happened?' The first word of an open question often lead to particular results: e.g.,- 'What' questions lead to facts 'How' questions lead to feelings and 'Why' to reasons. Closed Questions: Can be answered in a few words: They focus an interview and bring out specifics, they generally begin with is, are or do. e.g., “Where do you live?” A general framework for collecting the required information in the first part of counselling would be the following: · · · · · · Who is the client? What are the key personal background factors? Who else is involved? What is the problem? What are the specific details of the situation? When does the problem occur? 27 · · · · · · What immediately preceded and followed the situation? Where does the problem occur, in what environment and situation? How does the person react? How does she or he feel about it? Why does the problem occur? When does questioning pose a problem? Bombardment /grilling - too many questions can put many counselee on the defensive. Multiple Questions - Can confuse the person Questions as statements e.g. 'don't you think it would be helpful if you studied more?' Puts your own view point ahead and can put the person off. Why Questions - Why questions can cause discomfort. Observation Skills - III The third most important skill is that of observation. Counselee observation needs focus on three areas: ! Counselee non verbal behaviour: Consisting of; Counselee eye contact patterns - they may break eye contact or shift eyes during periods of confusion Body language : Leaning forward, indicates excitement about an idea, crossing arms to close it off. Facial clues (brow furrowing, lip tightening or loosening, flushing, pulse rate visible at temples) Large- scale body movements - which may indicate shifts in counselee reactions, thoughts or the topic. Vocal qualities : Tone, loudness etc., counselee's verbal behaviour: Noting patterns of verbal tracking is particularly important. At what point do counselee change topic and to what topics do they shift? Keywords: Counselees tends to use certain keywords to describe their behaviour and situations; noting these descriptive words and repetitive themes are helpful. Some counselee use primarily auditory (“hear” “sounds like”) or kinesthetic (“feel” “touch”) words to describe their way of interacting with the world; it is helpful to match these words. Using all three sensory modalities through overlapping will strengthen the impact of many interviews. Some sample wordings: Visual: See, perceive, view, visualize, imagine, draw a picture, flat, dull, flaming, sunny Auditory: Hear, sounds, in tune, harmony, that rings a bell, dissonant, sharp, flat, noisy, quiet Kinesthetic: Feel, touch, wrap around, let's dance, swinging, blow away, sharp, that grabs me, cool, warm ! “I Statements”: Counselee gives clues by repeating statements that are important to them. These 28 statements may take the form of 'I' statements e.g. 'I feel lost' 'I don't know what to say' 'I can't get along with Ben' ! Counselee discrepancies: It is important for the counsellor to be able to identify basic discrepancies, incongruities, and mixed messages, to be able to name them appropriately and at times feed them back to the client. These discrepancies maybe, l between: non-verbal behaviour (may smile while talking but have fists tightly closed)between two statements - (e.g. ' my son is perfect, but he doesn't respect me') l between what counselees state and what they do ( a parent may talk about love for the child but be guilty of child abuse) l between statements and non-verbal behaviour. ('I really love my brother' but said in a quite tone and averted eyes). l They may also represent a conflict between people or between a counselee and a situation. A simple careful observation of the counselee is basic. Encouraging, Paraphrasing and Summarising: IV These are skills that help one when one does counselling and can be an understanding of the formalised skill can be useful in interacting with troubled adolescents seeking assistance. At all points a counselee need to know that the interviewer has heard what they have said, seen their point of view and felt the world as they experience it. All of the above encouragers paraphrases, and summarisation is used to help counselees feel understood. Encouragers: are a variety of verbal and non-verbal means to encourage others to keep talking. They include head nods, an open palm, “Uh-huh” and simple repetitions of keywords the counselee has uttered. Paraphrases: are a feedback to the counselee the essence of what has just been is repeated by shortening and clarifying counselee comments. Paraphrasing is not parroting, it is using some of your own words alongside important words of the client. Summarisations: Are practices similar to paraphrasing except that, they at the end of a topic in conversation or at the end of the counselling session and more information is involved. Summarisations may be used to begin or end an interview, for transition to a new topic or to provide clarity in lengthy and complex counselee issues or statements. In the use of encouragers, the so called, “simple” repetition of keywords is more important than appears at first glance. Keywords repeated back to the counselee usually lead to the counselee elaborating in greater detail on the meaning of that word to him or her. Interviewers and counsellors find it interesting and sometimes challenging to note their own selective attention patterns as they use this simple skill. 29 The use of encouragers, paraphrases and summarisations The use of the above three approaches helps Clarify for the counselee what he or she has just said. · Clarifying for the interviewer what the counselee has said. · By feeding back what you have heard, you can check on the accuracy of your · listening. Helping counselee to talk in more detail about issues of concern to them. · Helping an overly talkative counselee stop repeating the same facts or story, · thus speeding up and clarifying the interview process. Counselees need to know they have been heard. · Attending, questioning, and other skills help the counselee open up, but accurate listening through skills of encouraging, paraphrasing and summarising is needed to communicate that you have indeed heard the person fully. These three skills of accurate listening communicate your involved attention to the client Paraphrasing involves four dimensions: A sentence stem using as much as possible, some of the counselee's mode of receiving information auditory, visual or kinesthetic. “You appear to be saying ...” the key descriptors and concepts the counselee used to describe the situation or person. Use the counselee's own words for the most important things. · The essence of what the counselee has said in summarised form. · A checkout for accuracy - Implicitly or explicitly the interviewer checks out to · see if hearing has been accurate “Am I hearing you correctly” These skills are useful with virtually any counselee however; some find repetition tiresome and may ask “didn't I just say that?” Consequently, when you use the skill you should employ your counselee observation skills. All of these skills involve active listening, encouraging others to talk freely. They communicate your interest and help clarify the world of the counselee for both you and the client. Noting and Reflecting Feelings: Identifying and sorting out counselee's feelings helps lay the foundation for further action. Emotions and feelings can be can be labelled by using affective words such as angry, sad, scared, or confused. To do this one needs to observe: · Emotional words used by the client · Non verbally expressed emotional words · Mixed non-verbal and verbal emotional cues. Emotions can be observed directly, drawn out through questions 'how do you feel about that?' Do you feel angry?, and then reflected through the following steps: Begin with a sentence stem such as “You feel” or “Sounds like you feel” or “could it be you feel” 30 Use the counselee name Feeling words may be added (sad, happy, glad) The context may be added through a paraphrase or a repetition of key content “Looks like you feel happy about your results A present tense reflection is more powerful than a past or future tense. 'You feel happy right now' rather than 'you felt’ After identifying a feeling you can check out so that the counselee can correct you if you are incorrect 'am I hearing you correctly’ You can sometimes add the concept of the concrete with reflection e.g.: 'you seem be angry with your Father. Could you give me one example of a specific situation when you feel this anger. Positive Asset Search : VI In the process of using the above skills and gathering information one useful technique is picking out positive assets or strengths of the counselee and reflecting them back to the client. Ways in which the counsellor can use this skill: The counsellor can begin the session by asking what has happened recently that the counselee feels good about. In the problem-definition phase use it for example to a counselee who has just failed in one subject and feels depressed and worried. you can say, “You say you are worried and feel lost, at the same time I know you have passed in all the other subjects specially maths a subject you have been finding difficult. Could you tell me how you managed it? If your counselee constantly repeats negative statements, these can be paraphrased and than followed by positive feedback e.g. “Yes failing in physics is traumatic and really hurts. At the same time, I see a number of positive pointsa good sense of humour, some valuable skills, and a history of perseverance in the face of difficulty”. The above skills will not only facilitate the young persons to talk about his problem to the intervener but it will also set the stage for the next stage in the process - that is problem solving. 31 THE PROBLEM SOLVING APPROACH Problem solving Problem solving involves arriving at a successful conclusion to your counselling sessions. It begins with 'Determining Outcomes' by focusing on the goals of the client. Where does the counselee want to go? Quite often counsellors ask questions like “What do you think the ideal solution would be?” “Could you tell me what do you imagine you would like to happen?” The basic listening sequence can be used to develop more details on the counselee's thoughts and feelings of the ideal situation. The key is to define a goal, to make it explicit and search for the assets that would facilitate attainment of the goal. The reason the counselee is in front of you is that there is a discrepancy between where the counselee wants to be and the position he is in at present. It is when the discrepancy between the existing situation and the desired situation is made clear that it becomes possible to address the issues involved clearly and precisely. Identifying discrepancies Pointing out the discrepancy between the problem definition and the desired outcome can be done by employing statements like “Your real self as you describe it is… yet your ideal self as you see it is…and you have several positive qualities, such as…” “Your present relationship is described as…but you would like to see it change it so that… Both of you seem to be strong in that… that should help you resolve the conflict.” These model sentences point out the discrepancy between the problem definition and the desired outcome. The positive asset summary helps the counselee realise that he or she is capable of resolving the problem. Some counselees may at this point be able to resolve the discrepancy on their own without further help from you. Otherwise, get on to the next stage. Exploring alternatives, confronting counselee incongruity That is the point of deciding “what are we going to do about it?” The counselee may be stuck for want of productive alternatives. The counsellor could summarise the conflict for the counselee and use the basic listening skills to facilitate the counselee in his problem resolution. Some questions that could be used are “Can you do some brainstorming for ideas that come up to resolve the problem? “What part of the problem can you solve now, if you can't solve everything right away”? “What other alternatives can you think of”? “Which of your ideas seem more workable to you”? “What would be the consequences of taking that alternative”? All of these are intended to make the counselee think up new solutions The aim is to resolve the differences, between what is seen as a problem and what is desired as an outcome. The counsellor can use his listening skills to clarify the counselee's frame of reference, feed back the problem and the goal. In systematic problem solving the counsellor and the counselee might together generate or brainstorm for alternatives 32 and set up priorities for the most effective possibilities. One often finds the counselee generating his / her own answer to the problem. If not, it is usually an experienced counsellor that provides him/her answers from a personal frame of reference. Up to this stage, one has been concentrating on bringing the counselee up to a point where he starts to make the decision of changing a bothersome situation into a desirable one. Generalisation and Transfer of Learning Is the next stage and involves actually implementing these decisions in real life. Transferring what has been learnt during counselling sessions into real life situations may be difficult. Some tools employed to assist the counselee in the process are: Role playing Involves asking the counselee to practice his new behaviour in role-play with the counsellor - During the role-play sessions the counselee comes to understand the need for new behaviour patterns in dealing with the situation. Imagery - Asking the counselee to picture in his mind a future event and imagine what he would in reality need to manage the situation. Behavioural charting and progress notes Asking the counselee to keep a detailed record of the number of times certain behaviours occur Counselees need to know they have been heard. and then report back to the counsellor helps. Family or group counselling Certain deep-rooted problems require more than just the individual alone to be addressed in the process. Since the problems may be related to an unhelpful environment that the counselee invariably gets back to. Follow up and support It is often helpful to have the counselee to return periodically, for follow up. It is here that the counsellor can provide support during difficult periods.To get the counselee to act upon what has been learnt in the counselling process use questions like “You have come up with several ideas and selected one to try, how are we going to know if you actually do it?” “What is it that you can practice next week that we can look into the next time?” these can get the counselee to actualize what he/she has learnt during the sessions to his real life. The Stages of Counselling A Summary Rapport building and structuring: One uses attending behaviour and listening skills to build rapport, positive asset search also helps. Structuring involves telling the counselee what to expect from the interview, its purpose, about the general rules like confidentiality, how much time you are willing to spend with the counselee etc. 33 Gathering information, defining the problem, and identifying assets. All the above skills can be used to define the problem as the counselee sees it, gathering information about the counselee and his perceptions Determining outcomes: Determining from the counselee where s/he wants to go. Questions that help: What would you imagine the ideal solution to be? Where do you want to go with this? Could you take a moment to draw back and develop a fantasy of what you would like to have happen? This stage helps focus the specificity of the interaction. Very often if this is not done the counselee and the counsellor assumes that they are working towards the same outcome but are actually moving in two different directions. Problem solving Exploring alternatives and confronting counselee incongruity. The main stages of problem solving are: l Defining the problem, keeping in mind the goal or desired outcome l Generating alternatives l Deciding on action Question's that assist in problem solving: “What alternatives can you think of?” “Can you brainstorm ideasjust anything that occurs to you?” “What has worked for you before?” “What part of the problem is workable if you can't solve it right now?” “Which of the ideas that you have generated appeals to you most?” “What would be the consequence of your taking that alternative?” Generalisation, transfer of learning: After generating solutions it is important for the counsellor to see that the counselee carries it out in his daily life. 34 Case Examples CASE. 1: Rita, a 16-year-old student, has always been very lively, fun loving. An average student generally securing 50% marks, but very conscientious about completing assignments/ homework. You notice a sudden change in her in the classroom she has turned quiet, does not talk much to others, and keeps to herself. Her grades have fallen, for the first time she has failed in 3 subjects. When you give her the report card you ask her to meet you during the Physics period. Rita comes to you, both of you sit in the empty class. Rita with her head down is looking very anxious. RAPPORT BUILDING/ STRUCTURING Counselor: Rita, you are looking very anxious. You must be wondering why I've called you here. Rita nods her head Counselor: Rita you have always been very lively. I liked watching you joke with your friends and making them laugh. Even with your work you have always been regular. But recently I have seen a change in you. You have become very quite, you have been coming with your homework incomplete and I have been getting worried about you. I see that something is worrying you. I have called you here today to see if I can help you in any way. If you are willing we could meet regularly whenever both of us are free. Before I proceed I want to assure you that whatever you tell me here will not go beyond these four walls. Do you believe me? Would you like to talk about it? Reflection of feelings. Problem summarisation from Counsellors point of view. positive assets Reflection of own feelings Structuring Ensuring confidentiality Closed question Open question A lot depends on Rita and the confidence that she has in the counsellor at that point. If she refuses to talk it means that more time would have to be spent on rapport building but assuming she opens up GATHERING INFORMATION - DEFINING THE PROBLEM - IDENTIFYING ASSETS Rita: It's my mother. She has changed Counselor: changed? Rita: Since brother has come back from the boarding abroad she doesn't spend time with me. She doesn't love me any more. Counselor: You feel she loves your older brother and not you? Rita: Yes, and starts crying (Counselor at that point pats her hand or hold her Counselor: Could you tell me more about what makes you feel like this Rita: She's changed Counselor: Changed? Encourager Rita: Yes. She is just not interested in me any more Rita is further explaining the meaning Of the problem Paraphrase Non-verbal positive regard Open question, to get more information Rita is still brief. Encourager 35 Counselor: Could you give me a more specific incident or example indicating that she doesn't care for you. Rita: When I go back from college she is busy with her work and whenever she is free she is with my brother all the time. When I try to talk to her she just sends me off saying I have been with her all the time and he has just returned home from boarding. All the time she is fussing over him. Open questioning eliciting specifics. Rita gives more specific aspects of her problem Counselor: Sounds like she is very busy since your brother has returned and you feel lonely. Paraphrasing Rita: Yes, I get very angry with my brother. I hate him and feel like hitting him. Rita speaks of her feelings Counselor: You get so angry that you feel like hitting him but you stop yourself, which needs a lot of restraint. I see a strong girl here. Rita: Smiles Reflection of feelings and reflecting assets (Rita feels better and is more open) Summarizing and structuring along with positive asset search Counselor: Rita, you've been talking about incidents when your mother doesn't spend time with you at all. Sounds like that she is too involved with your brother. But could you think of one instance in the last week when she spent time with you instead of your brother. Rita: When he goes out in the evening she does ask me about my studies. But my father spends some time with me when he comes back from work. Counselor: But you still feel disappointed about mummy not having enough time for you. Rita: Yes, why does it have to be like this? Why should he get more attention than me? (Counselor explains to Rita that since her brother was away for a long time their mother must have missed him a lot and she may be trying to make up for the time that she has lost.) Counselor: Rita now that we have talked about your problem and I have explained to you some things, how would you like things to be? Reflecting feelings and paraphrasing Rita feels more confident and asks the counselor for answers ( Direct information giving but note that the counselor did not push the information on but gave it only when Rita asked for it Generating outcomes Summarizing the problem and generated outcome. 36 Rita: I would like Mummy to spend at least some time with me in the evening. Counselor: So from what we have here Mummy has been very busy. She is always with him, has no time for you except some time in the evening when he goes out. And you would want her to spend a little more time with you. Rita: Yes 37 EXPLORING ALTERNATIVES/ PROBLEM SOLVING Counselor: What do you think could be done to change the situation? Generating Alternatives Rita: I don't know. Counselor: Can't you think of some way by which you could change the situation. Rita: may be I could help my mother with cooking, she might like that; I have never done that so far. Counselor: That is a good idea. Can you think of any other ideas? Rita: Umm! Maybe I talk to her about how I feel. Counselor: That sounds good too. So Rita you have come up with two alternatives. Could you spend some time thinking about more ideas and how we could get them accomplished and we could talk about it tomorrow after class? NEXT SESSION GENERALIZATION & TRANSFER OF LEARNING: Counselor again summarizes the problem as discussed in the last session. Counselor: Rita yesterday you told me that you feel bad about the fact that your mummy spends most of her time with your brother and she doesn't love you any more. So you sometimes get so angry that you feel like hitting him but you don't but you want your mummy to spend at least some time with you in the evenings. You came up with two solutions. One is that you help your mother in cooking so that you could be with her and the other is that you would talk to her about how you feel. Did you think of any other solutions? Rita: No, but now I don't feel so angry with my brother but I still want mummy with me in the evenings. Counselor: Could you think of how we could get your plans into action. Rita: I don't know. Counselor: Well, despite feeling so bad and angry you came up with very good solutions to Summarizing Generating Alternatives The first session has helped Rita to look at the situation from a different light. She is also more open about her feelings. Generalization 38 the problems now the next step would be putting them into action. Could you think of some ways in which you could let Mummy know your wish. Rita: If I tell Mummy she will get angry. Counselor: You are scared to tell her because you feel she will get angry with you Rita: Yes, Counselor: Um. Rita: And how can I even tell her when she is too busy either cooking for him or talking to him Counselor: So you feel that you can't even talk to her Rita: Yah, but I could tell my father. Counselor: You think you could talk to him. Rita: Yes( At this stage after discussing which is the best alternative the counselor could ask her to role play and play the role of Daddy and ask her how she would go about talking to her Father Reflection of Positive assets Reflection of feelings Rejection of alternative Paraphrasing Paraphrasing In this way the counselor facilitates the girl come up with alternatives and helps her generalize it to the real situation. 39 CASE 2: Rehana came from a traditional Muslim family. Her Father is very strict but Mother quite lenient. She is studying for First Year B. Sc and has been missing classes for some time. She has been complaining of stomach ache and medical investigations revealed that there isn't any organic cause. The first session was spent only in rapport building (young persons generally take a lot of time to trust an adult and they are happy to just chat with you while they make an estimate of the counselor's attitude. It is important at this point to portray your non-judgmental stand on various issues and only when the young person starts trusting you will he/she start confiding in you. SECOND SESSION: RAPPORT BUILDING/ STRUCTURING Counselor (after preliminary pleasantries were over with) The last time you came here we talked about a lot of things. About your health, your friends, teachers, family etc. However, you seemed a little anxious the last time and even today. Is there something worrying that has brought you here today? Rehana: No, I came because my stomach is paining. Counselor: Rehana, Can you think of any reason for this? Rehana: I told you that the doctors say that there is nothing wrong with me. Counselor: We will have to accept your doctor's reports since they seem to have done all the tests possible. Could there be anything else, something bothering you that could be a reason. Rehana: none at all. Counselor: Nothing at all, no physical illness, no worries, no teenage problems? Rehana: I get tense sometimes Counselor: tense…? Rehana: Yes, tense. Counselor: Is there any reason you can think of for that? Rehana: Studies… Counselor: Studies? Rehana: Yes Counselor: Can you tell me more? Rehana: I cannot concentrate Counselor: So what I gather is that you have not been able to study, have not been able to concentrate and have been getting tense. Summarizing Reflecting feelings Open question Open question Open question Open question Encourager Open question Paraphrasing 40 Rehana: Yes, I have been worried. Counselor: Worried? Rehana: It is this Jeevan…..(Starts crying, counselor pats her hand) Encourager GATHERING INFORMATION, DEFINING THE PROBLEM, IDENTIFYING ASSETS (Rehana speaks at length about her boyfriend who has broken up with her and says he does not love her anymore, how in the beginning she just liked him as a friend, but how he kept flattering her till she too started liking him. Through open questions the counselor gathered more information on the relationship viz. how many times she had gone out with him, whether there was any sexual encounter, risk behaviour… Rehana had gone on dates a couple of times but beyond kissing she has not ventured further. It was her emotional feelings that needed to be dealt with) The counselor lets her ventilate at length Counselor: Rehana I can see that you are terribly hurt by your friend's behaviour. You have really started caring for him and it is difficult for you to believe that he could do this to you. You must be feeling shattered. Rehana: Yes Counselor: But despite such a big blow I see a very strong girl here who could actually smile and even laugh when she has been hurting so much inside.(Rehana smiles) (The conversation goes on at length, Rehana giving more details of the relationship but she seems less anxious) Counselor: Rehana where do you want to go from here? Rehana: I want to forget him and start my life anew. I want to study and pass. Counselor: Would you like me to help you in your efforts? Rehana: Yes Counselor: We will just stop for now. You can come back next week and we will than work out strategies on how to handle your problem. Reflecting feelings Paraphrasing Reflecting feelings Positive asset search Determining outcomes Closed question 41 NEXT SESSION EXPLORING ALTERNATIVES Counselor: Last time you told me about your problem. You spoke of how hurt you were feeling, and how because of this you cannot concentrate on your studies, You keep thinking of Jeevan.. Rehana: Yah, but after talking to you I have been feeling a little better. Counselor: Last time you spoke about wanting to forget him. Rehana you said you keep thinking of him but in the last week were there times when you never thought of him? Rehana: When I am with my sister or mother, when I am with my friends I am OK but when I am studying alone I start thinking and cursing myself for ever talking to him. I have tried a lot to forget him but I just cannot. Counselor: Rehana on one hand you gave me instances when you did not think of him and at the same time you say that you just cannot forget him. In the last week have you thought of him as many times as you thought of him this week. Rehana: (Surprised) No, in fact last week it was very difficult but this week in wasn't as difficult and I could even study a little. Counselor: So you see you have on your own progressed and with a little effort you could forget Jeevan and go on with your life. (in this way by just reflection, positive asset search and other listening skills that counselor empowers Rehana to tackle her problem) Summarizing Exploring the problem Confronting with incongruities Positive asset search The counselor than asks Rehana to come out with alternatives by which she could forget Jeevan completely. Rehana with her new found confidence is much more open about thinking of alternatives. They later work on her improving her concentration on studies. The counselor guides her to put a timetable together and eventually Rehana answer's her exam and gets over her hurt. 42 ALTERNATIVES TO LECTURING - CO-OPERATIVE LEARNING GROUPS Teaching a mob Teaching a large class effectively is hard work, but not impossible if you make the necessary arrangements in advance. Provide plenty of active learning experiences in the classroom instead of relying on straight lecturing. Large classes can come close to being as educationally rewarding as small classes. The instructor's satisfaction may be even greater in the large classes: after all, many professors can teach 15 students effectively, but when you do it with 100 or more you know you've really accomplished something. When we find ourselves teaching a mob, it's easy to throw up our hands, conclude that there's no chance of getting any response from 80 or 100 students in a classroom, and spend hours lecturing to the listless 60% who bother to show up from day to day. Fortunately, there are ways to make large classes almost as effective as their smaller counterparts. Without turning yourself inside out, you can get students actively involved, help them develop a sense of community, and give frequent homework assignments without killing yourself with impossible grading loads. Use Co-operative Learning where groups of students work in teams to accomplish a common goal. Co-operative Learning The appropriate use of collaborative skills encourages and helps students develop and practice trust building, leadership, decision-making, effective communication and conflict management skills. It enhances group processing; the team members set group goals, periodically assess what they are doing well as a team, and identify changes they will make to function more effectively in future. Cooperative learning may occur in or out of class. In class exercises it may take anywhere from 30 seconds to an entire class period. It may involve answering or generating questions, explaining observations, working through derivations, solving problems, summarizing lecture material, troubleshooting, and brainstorming. Out-of-class activities include carrying out experiments or research studies, completing problem sets or design projects, writing reports, and preparing class presentations. Advantages of Co-operative Learning A large and rapidly growing body of research confirms the effectiveness of cooperative learning in higher education (Astin, 1993; Cooper et al., 1990; Goodsell et al., 1992; Johnson et al., 1991; McKeachie, 1986). Relative to students taught traditionally - i.e., with instructor-centred lectures, individual assignments, and competitive grading - cooperatively taught students tend to exhibit higher academic achievement, greater persistence through graduation, better high-level reasoning and critical thinking skills, deeper understanding of learned material, more on-task and less disruptive behaviour in class, lower levels of anxiety and stress, greater ability to view situations from others' perspectives, more positive and supportive relationships with peers, more positive attitudes toward subject areas, and higher self-esteem. 43 Another non-trivial benefit for instructors is that when assignments are done cooperatively, the number of papers to grade decreases by a factor of three or four. There are several reasons why cooperative learning works as well as it does. The idea that students learn more by doing something active than by simply watching and listening has long been known to both cognitive psychologists and effective teachers (Bonwell and Eison, 1991), and cooperative learning is by its nature an active method. Beyond that, cooperation enhances learning in several ways. Weak students working individually are likely to give up when they get stuck; working cooperatively, they keep going. Strong students faced with the task of explaining and clarifying material to weaker students often find gaps in their own understanding and fill them in. Students working alone may tend to delay completing assignments or skip them altogether, but when they know that others are counting on them, they are often driven to do the work in a timely manner. Students working competitively have incentives not to help one another; working cooperatively, they are rewarded for helping. The proven benefits of cooperative learning notwithstanding, instructors who attempt it frequently encounter resistance and sometimes open hostility from the students. Bright students complain about being held back by their slower team mates, weaker or less assertive students complain about being discounted or ignored in group sessions, and resentments build when some team members fail to pull their weight. Instructors with sufficient patience generally find ways to deal with these problems, but others become discouraged and revert to the traditional teacher-centred instructional paradigm, which is a loss both for them and for their students. Variations of Co-operative Learning Groups In-Class Exercises Early in the class period organize the students (or have them organize themselves) into teams of two to four students, and randomly assign one student in each group to be the team recorder for that class period. Several times during the period - ideally, after no more than 15 minutes of lecturing - give the teams exercises to do, instructing the recorders to write down the team responses. In longer exercises, circulate among the teams, verifying that they are on task, everyone is participating, and that the recorders are doing their job. Stop the teams after a suitable time has elapsed (which may be as short as 30 seconds or as long as 10 minutes, depending on the exercise) and randomly call on students to present their teams' solutions. The exercises can range from short questions to extensive problem-solving activities in a variety of categories. Recalling prior material Example: Last period we discussed conductive heat transfer. List as many of the principal features of this process as you can remember. You have two minutes - go! List the three most important points in today's assigned reading. Stage-setting Example: Here are some questions we'll be considering today. Work in pairs to guess what the answers might be or plan how you could determine the answers 44 Asking students to think in advance about the questions can effectively motivate them to watch for the answers in the rest of the class period. Sample questions: What procedure (formula, technique, could I use here? Is what I just wrote correct? Why or why not? What action might I take in the situation just described? What would you guess is the next step (the outcome, the conclusion)? This approach to classroom questioning offers several advantages over more conventional methods. Asking questions of the class as a whole usually produces either an embarrassing silence (especially in large classes) or answers volunteered by two or three students the same students every time. Calling on students individually often creates an atmosphere of tension in the classroom, with many students worrying more about whether you will single them out than about what you are teaching. On the other hand, when students are asked to generate answers in small groups, most of them will get to work without feeling threatened and you'll get all the responses you want. Problem-solving Examples Turn to page 138 in your textbook. Take a minute to read problem 27, then work in your groups to outline a solution strategy. Without doing any detailed analysis (calculations), guess what the solution of the problem might be, and justify your guess. Get started on the solution of the problem and see how far you can get with it in five minutes. Let's all agree that this is the correct approach. Proceed from here....and so this is the solution we get. Find at least two ways to check it. Suppose we observe a real system of the kind we just analysed and our observations don't match our results. List possible reasons. The groups should generally be given enough time to think about the problem and to begin to formulate an answer but not necessarily enough to work through to a complete solution since you would be explaining the solutions during the course of your lecture. Explaining written material. Exercises of this type are effectively done in pairs. Example: Go through the paragraph I just handed out. One member of each pair should explain each idea to the other. The explainer's partner should ask for clarification if anything is unclear and the explainer may give general hints if needed but should not take over the job of explaining. Raise your hands if you get stuck. Partner 1, describe to your partner one of the terms from the reading listed on the board. Partner 2, try to identify the term being described. 45 Have the students work for several minutes in this way, stop them, call on one or more pairs to summarize their work, and then have the students continue with the roles reversed. If you assign students to read complex material on their own, many or most will not do it, and if you write it on the board, they will copy it into their notes without necessarily understanding or even thinking about it. If you require them to explain it to one another however, they will either work through it and achieve understanding or get stuck and be primed to hear the explanation when it is presented. Analytical, evaluative, and creative thinking Example: List all the (assumptions, problems, errors, ethical dilemmas) you can find in this case study (scenario, problem solution) Explain the concept of (surface tension, relative humidity, discounted cash flow rate of return on investment). Construct a concept map (flow chart, graphic organizer) containing the principal topics in Chapter 5 of your text. Predict what would happen if you carried out the following experiment. Explain your reasoning. What is the flaw in the following argument? Explain, in terms of concepts you learned in this course, why you feel comfortable at 65 deg. F air and freezing in 65 deg. F water. List three practical applications for what we just learned. Think of as many reasons as you can why this design (theory, model, strategy) might (fail, be unsafe, or environmentally unsound). Which of the following alternative (sentences, explanations, devices) is the best one? Justify your answer. Generating questions and summarizing Example: Think of three good questions about what we just covered. Then see how far you can go in answering them.”List the major point in the material we covered today. Then list the most difficult point. The collective response to the latter exercise provides the instructor with a clear indication of how well the class worked that day and what points should be addressed at the beginning of the next period. Guided reciprocal questioning Alison King (1993) describes an exercise she calls guided reciprocal peer questioning, which consists of giving students high-level question stems and having them use these stems to construct specific questions on the course material, which they then ask their classmates. Some of these generic stems are What is the main idea of...? What if...? How does...affect...? What is the meaning of...? Why is...important? What is a new example of...? Explain why....Explain how....How does...relate to what I've learned before? What conclusions can I draw about...? 46 What is the difference between ... and ...? How are ... and ... similar? How would I use ... to ...? What are the strengths and weaknesses of...? King finds that repeated use of these exercises leads to a noticeable improvement in the higher level thinking abilities of students. Think-pair-share An effective variation of the in-class group exercise is think-pair-share. Students first work on a given problem individually, then compare their answers with a partner and synthesize a joint solution. The pairs may in turn share their solutions with other pairs or with the whole class. TAPPS Another variation that has already been described is TAPPS--thinking-aloud pair problem-solving (Lochhead and Whimbey, 1987). Students work on problems in pairs, with one pair member functioning as problem-solver and the other as listener. The problem solver verbalises everything he/she is thinking he/she seeks a solution; the listener encourages his/her partner to keep talking and offer general suggestions or hints if the problem solver get stuck. The roles are reversed for the next problem. Jig saw Still another in-class strategy, Jigsaw (Aronson, 1978), is excellent for tasks that have several distinct aspects or components. Home teams are formed, with each team member taking responsibility for one aspect of the problem in question. Expert teams are then formed of all the students responsible for the same aspect. The teams go over the material they are responsible for and plan how to best teach it to their home groups. After an adequate interval, the students return to the home teams and bring their expertise to bear on the assigned task. Positive interdependence is fostered because each student has different information needed to complete the task. Another look at Co-operative Learning Besides their academic benefits, in-class cooperative exercises make classes much more enjoyable for both students and instructors. Even the most gifted lecturers have trouble sustaining attention and interest throughout a 45 minute class: after about ten minutes, the attention of the student starts to drift, and by the end of the class boredom is generally rampant. Even if the instructor asks questions in an effort to spark some interest, nothing much usually happens except silence and avoidance of eye contact. A well-known study of information retention supports this picture of what happens: immediately after a lecture, students were found to recall about 70% of the content presented during the first ten minutes and 20% of the content of the last ten minutes (Hartley and Davies, 1978). When group exercises are interspersed throughout a lecture, the picture changes. Once a class accustomed to group work gets going on a problem, the classroom atmosphere changes: the leaden silence changes to a hum, then chatter, punctuated by arguments and laughter. 47 Most students - even those not doing much talking - are engaged in thinking about the question at hand instead of just mechanically transcribing notes from the chalkboard. Even if some students refuse to participate, as they might, an active involvement of 90-95% is clearly superior to the 5-10% or less that characterizes most lectures. Out-of-Class Exercises Research and design projects, laboratory experiments, and homework problem sets can all be effectively completed by teams of students. The teams may function as formal cooperative learning groups, remaining together until the completion of an assignment and then disbanding, or as cooperative base groups, remaining together for an entire course or even longer (Johnson et al., 1991). The periodic re-forming of formal cooperative learning groups exposes the students to a larger variety of learning styles and problem-solving approaches than they would see in base groups; the base groups tend to provide more assistance and encouragement to their members. (A third category, informal cooperative learning groups, refers to teams that come together and disperse within a single class period, as in the exercises listed previously.) Following are several suggestions for setting up Cooperative Learning groups and structuring assignments: Give assignments to teams of three or four students. When students work in pairs, one of them tends to dominate and there is usually no good mechanism for resolving disputes, and in teams of five or more it becomes difficult to keep everyone involved in the process. Try to form groups that are heterogeneous in ability level. The drawbacks of a group with only weak students are obvious, but having only strong students in a group is equally undesirable. First, the strong groups have an unfair advantage over other groups in the class. Second, the team members tend to divide up the homework and communicate only superficially with one another, omitting the dynamic interactions that lead to most of the proven benefits of cooperative learning. In mixed ability groups, on the other hand, the weaker students gain from seeing how better students study and approach problems, and the stronger students gain a deeper understanding of the subject by teaching it to others (a phenomenon familiar to every teacher).Assign team roles that rotate with each assignment. Johnson et al. (1991) suggest (1) the coordinator (organizes assignment into subtasks, allocates responsibilities, keeps group on task) (2) the checker (monitors both the solutions and every team member's comprehension of them) (3) the recorder (checks for consensus, writes the final group solution). Heller et al. (1992) propose [4) the sceptic (plays devil's advocate, suggests alternative possibilities, keeps group from leaping to premature conclusions). Only the names of the students who actually participated should appear on the final product, with their team roles for that assignment identified. Promote positive interdependence. All team members should feel that they have unique roles to play within the group and that the task can only be completed successfully if all members do their parts. Strategies to achieve this objective include the following: Require a single group product 48 Assign rotating group roles Give each member different critical resources, as in Jigsaw. Select one member of each group to explain (in an oral report or a written test) both the team's results and the methods used to achieve them, and give every team member the grade earned by that individual. Avoid selecting the strongest students in the groups. Give bonuses on tests to groups for which the lowest team grade or the average team grade exceeds a specified minimum. The last two strategies provide powerful incentives for the stronger team members to make sure that the weaker ones understand the assignment solution and the material to be covered on the test. Promote individual accountability. The most common way to achieve this goal is to give primarily individual tests; another is the technique mentioned above of selecting an individual team member to present or explain the team's results. Some authors suggest having each team member rate everyone's effort as a percentage of the total team effort on an assignment and using the results to identify non-contributors and possibly to adjust individual assignment grades; others recommend against this procedure on the grounds that it moves the team away from cooperation and back toward competition. Have groups regularly assess their performance. Especially in early assignments, get them to discuss what worked well, what difficulties arose, and what each member could do to make things work better next time. The conclusions should be handed in with the final group report or solution set, a requirement that motivates the students to take the exercise more seriously than they otherwise might. Other ideas for effective group functioning. Working effectively in teams is not something people are born knowing how to do, nor is it a skill routinely taught in school. Quite the contrary, in fact: as Bellamy et al. (1994) observe, working together in college courses is more likely to be regarded as cheating and students are being punished rather than viewed positively and encouraged. The same authors note that "The traditional approach to team building in academics is to put three to five students together and to let them 'work it out' on their way to solving a problem. A better approach is to prepare the students with some instructional elements that will generate an appreciation of what teaming (as opposed to just working in groups) involves, and to foster the development of interpersonal skills that aid in team building and performance." Some elements of effective group functioning are relatively self-explanatory and might be given to teams as a check list. These elements include showing up for meetings on time, avoiding personal criticisms, making sure everyone gets a chance to offer ideas, and giving those ideas serious consideration. Other recommendations that can be made to homework teams working on quantitative problems are: Set up all assigned problems individually (no detailed mathematical or numerical calculations), then meet as a group to put the complete solution set together. We tell 49 the students that if they simply parcel out the work, each of them will understand their own part but not the others, and their lack of understanding will hurt them on the individual tests. On the other hand, if they only work as a complete group, certain quick-thinking students will tend to begin every problem solution, which will put their team mates at a disadvantage on the tests. Don't allow a situation to develop in which one or two students work out all the solutions and then quickly explain them to team mates who didn't really participate in obtaining them. If this happens no one is getting the full benefits of cooperative learning and the explainers will probably crash and burn on the tests. (This message may not get through to some students until after the first test.) Don't put someone's name on the solution set if they did not participate in generating the set, especially if it happens more than once. Provide assistance to teams having difficulty working together. Teams with problems should be invited or required to meet with the instructor to discuss possible solutions. The instructor should facilitate the discussion and may suggest alternatives but should not impose solutions on the team. Don't reconstitute groups too often. A major goal of cooperative learning is to help students expand their repertoire of problem-solving approaches, and a second goal is to help them develop collaborative skills - leadership, decision-making, communication, etc. These goals can only be achieved if students have enough time to develop on the group dynamics, encountering and overcoming difficulties in working together. Cooperative groups should remain together for at least a month for the dynamic to have a chance of developing. Some Concerns regarding the feasibility of Co-operative Learning If I spend all this time in class on group exercises, I'll never get through the syllabus You don't have to spend that much time on in-class group work to be effective with it. Simply take some of the questions you would normally ask the whole class in your lecture and pose them to groups instead, giving them as little as 30 seconds to come up with answers. One or two such exercises that take a total of five minutes can keep a class relatively attentive for an entire 45-minute period. On a broader note, covering the syllabus does not mean that teaching has been successful: what matters is how much of the material covered was actually learned. Students learn by doing, not by watching and listening. Instead of presenting all the course material explicitly in lectures, try putting explanatory paragraphs, diagrams, and detailed derivations in handouts, leaving gaps to be filled in during class or by the students on their own time. (If you announce that some of the gaps will be the subject of test questions and then keep your promise, the students will read the handouts.) 50 You can then devote the hours of board-writing time you save to active learning exercises, your classes will be livelier and will lead to more learning - and you will still cover the syllabus. If I don't lecture I'll lose control of the class. That's one way to look at it. Another is that several times during a class period your students may become heavily involved in discussing, problem solving, and struggling to understand what you're trying to get them to learn, and you may have to work for a few seconds to bring their attention back to you. There are worse problems. This is always a danger, although students determined to get a free ride will usually find a way, whether the assignments are done individually or in groups. In fact, cooperative learning that includes provisions to assure individual accountability cuts down on hitchhiking. Students who don't actually participate in problem-solving will generally fail the individual tests, especially if the assignments are challenging (as they always should be if they are assigned to groups) and the tests truly reflect the skills involved in the assignments. If the group work only counts for a fraction of the overall course grade (say, 10-20%), hitchhikers can get high marks on the homework and still fail the course. A technique to assure active involvement by all team members is to call randomly on individual students to present solutions to group problems, with everyone in the group getting a grade based on the selected student's response. The technique is particularly effective if the instructor tends to avoid calling on the best students, who then make it their business to make sure that all their team mates understand the solutions. Another approach is to have all team members anonymously evaluate every member's level of participation on an assignment (e.g. as a percentage of the total team effort). These evaluations usually reveal hitchhikers. Students want to be nice to one another and so they may agree to put names on assignments of team mates who barely participated, but they are less likely to credit them with high levels of participation. This part of the article has been adapted from “Beating the Numbers Game: Effective Teaching in Large Class” by Richard M. Felder, Department of Chemical Engineering, North Carolina State University, U.S.A. 51 Other Ideas Put your policies and procedures for grading, attendance, late homework, missed tests, etc., in writing, and hand them out on the first day. Making up the rules as you go along is never a good idea, but it can be disastrous in a large class. Learn as many of the students' names as you can. If you have 120 of them to deal with, it may not be worth the effort to try learning them all. Prepare handouts far enough ahead of time to make sure that they will be ready for the class in which they will be used. Telling the office staff to make copies in bulk at the last minute is not a good way to win friends and influence people. After you have taught the course enough times to be comfortable with your lecture notes, consider giving a condensed version of the matter to the class. Leave gaps in the notes to be filled in during class or by the students in or out of class, sprinkle the notes with questions about the contents, promise the students that some of the gaps and questions will show up on the tests, and keep your promise. The students will then actually read the notes. (Some of them will, anyway-at least after the first test.) If you hand out notes, don't spend the lecture hours simply going over all the explanations, for the students to follow along. You're guaranteed to put them to sleep like that. Instead, use the time to go over the conceptually difficult points, provide additional examples, fill in some of the gaps and answer some of the questions in the notes, and carry out some of the active learning exercises described earlier. Inform the students about the timings when you are free and hold to them, making it clear to the students that you are not available as a round-the-clock consultant to help them with homework problems (as opposed to real emergencies). Setting your boundaries is always a good practice, but it may be critical to your sanity if you have really large classes and a reputation for accessibility. To minimize the number of times you have to answer the same questions, encourage students to come to your table in groups and invite students waiting in the hall to come in. Also encourage students to send questions via e-mail if you or your institute uses one, and if you find yourself answering the same questions repeatedly, create a frequently asked questions file with your responses and insert it in subsequent replies. 52 TEACHER BURNOUT Job burnout is a problem in many professions, but it is significantly more prevalent in the helping professions. One important factor that contributes to teachers abandoning the profession is teacher burnout. Burnout is a more serious problem to the profession than job change or early retirement because it renders a teacher unable to cope, although he or she remains in the classroom. Job burnout has been defined as depletion of physical and emotional energies accompanied by feelings of being overwhelmed and overloaded. Job burnout is an occupational hazard and is generally characterized by: some degree of physical and emotional exhaustion · socially dysfunctional behaviour, particularly a distancing and insulation · from individuals with whom one is working psychological impairment - especially strong, negative feelings toward self and · others Organizational inefficiency through decreased output and poor morale. · What Causes Burnout Job burnout is a consequence of the perceived disparity between the demands of the job and the resources (both material and emotional) that an employee has available to him or her. When demands in the workplace are unusually high, it becomes increasingly impossible to cope with the stress associated with these work demands. Rather than having a single cause, burnout results from a combination of factors. It is best understood by considering the individual, interpersonal, and organizational factors that contribute to the condition. Recognizing the causes of burnout can itself be a step in dealing with it. A few of them are; ! Doing the same type of work with little variation, especially if this work seems meaningless. Lacking a sense of accomplishment and meaning in work ! ! Giving a great deal personally and not getting back much in the way of appreciation, acknowledgement or other positive responses ! Being under constant and strong pressure to produce, perform, and meet deadlines, many of which may be unrealistic ! Working with a difficult population, such as those who are highly resistant, or who show very little progress ! Conflict and tension among staff; absence of support from colleagues and an abundance of criticism ! Lack of trust between supervisor and workers, leading to conditions in which they are working against each other instead of towards commonly valued goals ! Not having opportunities for personal expression or for taking initiative in trying new approaches, a situation in which experimentation, change, and innovation are not only unrewarded but also actively discouraged ! Facing unrealistic demands on your time and energy ! Having a job that is both personally and professionally taxing without much opportunity for supervision, continuing education, or other forms of in-service training ! Unresolved personal conflicts beyond the job situation, such as marital tensions, chronic health problems, financial problems, and so on. 53 How does burnout manifest itself? Physical signs: ! Feeling tired and exhausted during workday ! Sleep disorders ! Frequent colds and other infections ! Frequent headaches ! Frequent gastro-intestinal disturbances ! Frequent vague aches and pains Behavioural signs: ! Frequent clockwatching ! Labelling students ! Working harder and getting less done ! Avoiding discussion of work with colleagues ! Use of harsh measures such as punishment to control students ! Excessive use of drugs and alcohol ! Marital and family conflict ! High absenteeism ! Irritability with students and colleagues ! Avoiding work responsibility (e.g., paperwork, meetings) Psychological signs: ! Self preoccupation ! Feelings of failure, guilt and self blame ! Feeling powerless, discouraged and hopeless. ! Feelings of anger and resentment ! Feeling discouraged and indifferent ! Rigidity in thinking and resistance to change ! Suspiciousness and paranoia ! Feeling sad and anxious. What can you do about burnout? Overhaul your job. Make a list of routine or tedious tasks you do as part of your ! job and come up with new and creative ways of tackling them Rather than relying on safe and predictable methods you've always used, try something different. If you're tired of giving lectures, consider using audio-visual aids of teaching If you've been teaching First Year students for a while, consider trying your hand at the Third Years. Sometimes teaching an older or younger group of students will better fit your training, skills, and interests. ! Challenge yourself to keep learning. Even if you're a veteran, there's always more to learn about teaching. Identify an area, such as learning the practice of mentoring etc that you'd like to learn more about, and seek out professional development opportunities. Take a class, attend a conference, or organize a workshop. ! Collaborate with colleagues. If you resent or disregard suggestions from colleagues on how to enhance your teaching, you may be cutting yourself off from a valuable idea-sharing and support network. The more isolated you are, the greater the risk that you'll become unsure about what you're doing, suspicious of 54 your co-workers, or short on new ideas. Colleagues can provide helpful feedback and reassurance. Give yourself permission to be less than perfect. ! Too many teachers believe that none of their successes count if they have one failure. Accept that teaching is difficult and challenging. Pain and failure will always be part of the profession, just as joy and success will be. ! Keep in mind that you can only thrive if you give yourself room to make mistakes and learn from them. Also, if you overdo, overachieve or push yourself or your students too hard, your self-imposed pressures and demands will only stunt your growth because you'll push yourself to exhaustion ! Indulge in looking after yourself. As caretaker professionals, teachers often over care for others and under care for themselves. Nurturing your students is important, but you must first nurture yourself. ! Self-preservation is an essential, healthy habit, so pay more attention to your own needs and well-being. Conserve and replenish your emotional and physiological resources - they're limited! Remember that you are not just a teacher - you are a person who has chosen to be in the teaching profession. Cultivate outside interests and hobbies. ! Practice techniques for stress reduction. If you're feeling the strains of teaching, practice strategies for relieving tension. Remember to carve out time to relax, pursue your hobbies, and spend time with family and friends. If you feel like you can't cope, consider seeing a trained counselor. ! Realize that you can help students but you can't save them from society's ills. As difficult as it may be to accept, you can't solve all of your student's problems - you can't keep them from feeling the pain of divorce, economic hardship, and so on. Teachers can, and should, give students room to feel, think, and bear consequences, but they can't rescue students or fight their battles for them. ! Examine other areas of education as natural extensions of teaching. Perhaps taking more college courses would enable you to become a school psychologist, diagnostician, staff development trainer, consultant, guidance counselor or other staff support person. Teaching experience is often the best avenue to these specialities. Think through your career goals. Is teaching still right for you? Most teachers can probably think of a colleague who should have changed careers a long time ago. Don't wait until you're completely disenchanted to assess where you are going and whether it's time for a change in professions. 55 REFERRENCES ¹ Bello, M.V. (2004) “Human Rights and Legal Protection Handbook”. Adolescents Health & Information Project (AHIP).Nigeria. ¹ CHETNA. 'Life useful educational material for adolescents'. Centre for Health Education, Training and Nutrition Awareness. Gujarat. India ¹ Changing minds. “Alcohol and other drugs misuse”. The Royal College OF Psychiatrists. 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