Perspectives on Psychological Science, in press Restoringagencytothehumanactor WilliamB.Swann,Jr.JolandaJetten UniversityofTexasatAustinUniversityofQueensland RunningHead:TRIUMPHOFHUMANSPIRIT Acknowledgements: WethankHartBlanton,SerenaChen,DavidFunder,AlexHaslam,andSanazTalaifarfortheir helpfulcommentsonpreviousdraftsofthispaperandAnhThaiforhisassistancewithStudies1 and2.ThisresearchwassupportedbyNSFgrantsBCS-1124382,BCS-1528851toWilliamB. SwannandAustralianResearchCouncilFutureFellowship(FT110100238)awardedtoJolanda Jetten.AddresscorrespondencetoWilliamB.Swann,Jr.,UTDepartmentofPsychology,1 UniversityStation,A8000,108E.DeanKeeton,Austin,Texas78712-0187,[email protected]. 2 Abstract Acursoryreadofthesocialpsychologicalliteraturesuggeststhatwhenpeoplefindthemselves instrongsituations,theyfailtodisplayagency.Theearlyclassicstudiesofconformity, obedience,andbystanderintervention,forexample,arerenownedforshowingthatwhen challengedbystrongsituationalpressures,participantsacquiesced--evenifitmeant abandoningtheirmoralprinciplesordisregardingtheirownsensorydata.Laterstudiesof learnedhelplessness,egodepletion,andstereotypethreatechoedthis“powerofthesituation” theme,demonstratingthatexposureto(ortheexpectationof)afrustratingorunpleasant experiencesuppressedsubsequenteffortstoactualizegoalsandabilities.Althoughthiswork hasprovidedmanyvaluableinsightsintotheinfluenceofsituationalpressures,ithasbeenused tobuttressanunbalancedandmisleadingportraitofhumanagency.Thisportraitfailsto recognizethatsituationsarenotinvariablyenemiesofagency.Instead,strongsituationalforces oftenallowfor,andmayevenencourage,expressionsofhumanagency.Weexaminethe nature,causesandconsequencesofthisphenomenon.Weproposetakingabroaderapproach thatemphasizeshowrespondingtosituationalpressurecancoexistwithagency.Wesuggest thatthisnewemphasiswillcreategreaterconvergencebetweensocialpsychologicalmodels andtheexperienceofagencyineverydaylife. 3 Restoringagencytothehumanactor Peoplelackagency.Thisis,atleast,theimpressionreadersmighttakeawayfrom readingthesocialpsychologicalliterature.Instudyafterstudy,participantssurrendertothe pressuresandcuesintheimmediatesituationratherthanagenticallyexpressingtheir idiosyncraticgoals,values,capacitiesanddispositions.Therootsofthisimpressioncanbe tracedtoseveraliconicdemonstrationsofthe“powerofthesituation”,includingapropensity torepudiateunambiguoussensorydatainresponsetogrouppressure(Asch,1955),yielding underpressureappliedbyanexperimenter(Milgram,1963)or“warden”(Haney,Banks,& Zimbardo,1973),ordisplayingapathyinresponsetothedistressofanother(Darley&Latane, 1968).Morerecentinvestigationshaveprovidedfurthertestimonytothepowerofsituational forcestosuppressindividualinitiativeandabilities. Makenomistake:thepastemphasisonthepowerofthesituationtosuppressagency hasproduceddeep,enduring,andimportantinsightsintothehumancondition.Nevertheless, assumingthatsituationsandagencyrepresentdifferentendsofacontinuumencourages researcherstotakeresponsivenesstosituationsasevidenceoflackofagency.Thisassumption ismisleadingbecausepeopleexerciseagency--thecapacityandintentiontocontroltheirown behaviorandoutcomes(Bandura,2006)--byassessingthesituationanddetermininghowbest toreachtheirgoalswhileremainingfaithfultotheirbeliefsanddispositions.Withinthis framework,humanfunctioningissociallysituatedandculturallyembedded.Behaviorgrowsout ofthedynamicinterplayofintrapersonalandenvironmentaldeterminants,includingthe capacityofpeoplethemselvestoalterthecourseofevents.Bandura(2006)notesthatagency 4 hasseveralotherproperties,includingforethought(thinkingabouthowtoeffectivelypursue goalsinthefuture),self-reactivity(propensitytoregulatebehaviorintheserviceofgoalsand purposes),andself-reflectiveness(thetendencytoreflectuponpastexperiencesandchange behaviorthatseemsmoreapttoachievegoals). Withinthisframework,peopleactagenticallywhentheyrelyontheirassessmentofthe situationaswellastheirgoals,beliefs,dispositionsandsoon.Exercisingagencyrequiresbeing responsivetothesituationratherthanbeingincompetitionwiththesituation(e.g.,Bandura, 2006).Moreover,agencycanbemanifestedinavarietyofways.Forinstance,responsiveness tosituationsmayreflectthedefeatoftheformofagencythatisontheresearcher’sradarbut victoryofaformofagencythattheresearcherhasoverlooked.Consistentwiththis,laterinthis articlewewillshowthatinsomeexperiments,strongsituationalpressurescrushedoneformof agencywhileactivatinganotherformofagency.Inotherexperiments,situationalpressures amplifiedratherthansuppressedtheexpressionofagencyeitherintheimmediatesituationor atalatertime. Inshort,therelationshipbetweensituationsandhumanagencyisfarmorenuanced thanthepower-of-the-situationnarrativesuggests(apointacknowledgedbothbyAschand Milgram1).Ourgoalhereistobringthismorenuancedstorytotheattentionoftheoristsand researchers.Tosetthestageforourargument,weexaminetheeventsthatgaverisetothe currentassumptionthatsituationsaretheenemiesofagency.Inparticular,weaskhowthe fieldofsocialpsychologycametochampionthisbelief.Westartwithabriefsynopsisofthe intellectualhistoryofthepower-of-the-situationapproach,includingtheclassicstudiesthat grewoutofthemovement. 5 Originsofthepeople-lack-agencythemeinsocialpsychology Theideathatsituationsarepowerfuldeterminantsofbehaviorwasfirstcodifiedinthe earlybehavioristapproaches(e.g.,Watson,1913).Itappearedsoonthereafterinoneofthe firstsocialpsychologicaltextbooks(FloydAllport,1924).AlthoughAllportrejectedradicalforms ofbehaviorism(whicheschewedalldiscussionofcognitiveandemotionalmechanisms),he endorsedtheideathatstudyingtheimpactofsituationswasmoreimportantthanstudyingthe impactofconsciousness,ashesawconsciousnessasepiphenomenal.Later,Floyd’sbrother GordonincorporatedFloyd’semphasisonsituationalinfluencesintothedefinitionofsocial psychology:"howthethought,feeling,andbehaviorofindividualsareinfluencedbytheactual, imagined,orimpliedpresenceofotherhumanbeings"(GordonAllport,1954,p.1,italics added). ThecomplicityofordinaryGermansintheNaziHolocaustprovidedfodderforthe situationistassumptionsofsocialpsychologists.Milgram(1974),forexample,acknowledged thathisworkwasinspiredby“thefactthatmanyofmyfriendsandrelativeswerebadlyhurtby othermenwhoweresimplyfollowingorders”(quotedinPerry,2013,p.325).Froman historicalperspective,Milgram’semphasisonthepowerofthesituationcanbeunderstoodas amuch-neededantidotetotheshortcomingsofthetrait-basedformulationsofthetime (Adorno,Frenkel-Brunswik,Levinson,&Sanford,1950).Theseapproachesscrutinizedthe perniciousqualitiesofindividualswhileignoringthepowerfulimpactofsocialconditionson rankandfileGermancitizens. Someofsocialpsychology’smostprominentleaderslaterembracedthesesituationist themes(butseealsoJahoda,1959;Lewin,1946;Moscovici,1976).Thistrendcontinuestothis 6 day.Forexample,inthetraditionofFloydAllport,contemporarytheoristsRossandNisbett (1991;2011)adoptedapositionthatmightbedubbed“behaviorismlite.”Ontheonehand, contrarytoradicalbehaviorism,theyacknowledgedthatcognitions(especially“construals”) caninfluencethemannerinwhichsituationscontrolbehavior.Nevertheless,consistentwith behaviorism,theyassertedthatsituationshaveamuchmorepowerfulimpactonbehaviorthan characteristicsofindividuals.Infact,theyeventrumpetedthe“principleofsituationism”asthe firstlegof"thetripodonwhichsocialpsychologyrests"(Ross&Nisbett,1991,p.8).2 Theinfluenceofsituationismcanalsobeseeninthewidespreadconvictionthat experimentationisthemethodologyofchoiceforunderstandinghumansocialbehavior.Within thetypicalexperiment,participantsaremostlyreactiveandunabletoimposetheirpersonal prerogativesonimplacableexperimenters(Wachtel,1973).Experimentersfocusnarrowlyon theoutcomemeasureofinterest.Asaresult,whenpersonalorgroup-basedagencyis expressedinamannerthatdefiestheexpectationsofresearchers,itoftengoesunnoticed. Furthermore,indataanalysis,theeffectsofthesituationconstitute“systematicvariance”while expressionsofagency(andthegoalsvalues,beliefs,anddispositionsthatunderliesuch expressions)arerelegatedtothe“errorterm”.Withtheseassumptionsinhandandtheireye onthesituationistball,earlysocialpsychologistsproceededtoconductaseriesofinnovative studiesofsocialinfluenceprocesses.Aswenotebelow,tothisday,thesestudiesareoften heraldedasevidencethatpeoplelackagencyandaretooweaktostanduptopowerful situationalinfluences.3 Thesurprisepeopleexpresswhentheylearnabouttheresultsoftheearlyclassicstudies ofsocialinfluenceisoftentakenasevidenceforthefundamentalattributionerror(the 7 tendencyforperceiverstounderestimatetheimpactofsituationsontheactionsoftarget individuals;Ross,1977).Giventhepowerofsituationstoelicitsociallyundesirablebehaviors fromvirtuallyeveryone,theargumentgoes,complianceinsuchsituationsreflectsqualitiesof thesituationratherthanthedispositionsofindividualsrespondingtothesituation(Nisbett& Ross,1991).Nevertheless,becauseagency(thecapacityandintentiontocontrolone’sown behaviorandoutcomes)isdistinctfromdispositions,ouranalysisherehasnodirectbearingon theexistenceofthefundamentalattributionerror.Thatsaid,therearesomeinteresting parallelsbetweenourreasoningandthatofcriticsofattributionalphenomenasuchasthe fundamentalattributionerror.Forexample,justassomeresearchershaverejectedthe assumptionthatsituationalanddispositionalattributionsarehydraulicallyrelated(e.g.,White, 1991),werejectthenotionthatagencyandsituationsarehydraulicallyrelated.Infact,we suggestthatsituationalpressurescanincreaseaswellasdecreaseexpressionsofagency. Lackofagencyintheclassicstudies Socialpsychologistshavefocusedspecificallyonwhetherpeopledisplayagencyinthe faceofoneparticulartemptation:strongpressuresintheimmediatesocialsituation.Oneof thefirsthighlyinfluentialstudiesinthisgenrewastheline-judgmentstudybyAsch(1951; 1955).Heaskedhowparticipantsinanostensibleperceptualtaskwouldreactwhen accomplicesmadejudgmentsaboutthelengthofthelinesthatwereclearlywrong.Thefinding wasthatparticipantscavedtothepressureofthemajoritywithsurprisingfrequency.Thisled Aschtolament“Thatwehavefoundthetendencytoconformityinoursocietysostrongthat reasonablyintelligentandwell-meaningyoungpeoplearewillingtocallwhiteblackisamatter ofconcern.Itraisesquestionsaboutourwaysofeducationandaboutthevaluesthatguideour 8 conduct”(1955,p.6).Contemporarytextbookauthorsagree:“Thisisclearlytheworstsideof conformity:Somepeoplewentalongwiththegroupeventhoughthatmeantdoingsomething thatwasplainlywrong,eventothem”(Baumeister&Bushman,2008,p.266). AseriesofstudiesbyMilgram(1963)focusedonwhenandwhypeopleobeyauthority figureswhoencouragethemtoostensiblyhurtsomeoneelse.Inthebest-knownofabout30 variationsofthestudythatMilgramconducted,65%ofparticipantsdeliveredthemaximumof 450voltstoanallegedotherparticipant.Milgramportrayedthesefindingsasevidencethat peopleeventuallyrelinquishagencywhenexposedtoextremesituationalpressure:“theperson givesthemselvesovertoauthorityandnolongerviewshim[orher]astheefficientcauseofhis [orher]ownactions”(Milgram,1974,xii).Today,thisfindingisoftenframedinpopular undergraduatetextbooksasdemonstratingthepowerofsituationalforcesoverpersonality.For example,“Althoughpersonalitycharacteristicsmaymakesomeonevulnerableorresistantto destructiveobedience,whatseemstomattermostisthesituationinwhichpeoplefind themselves”(Kassin,Fein,&Markus,2008,p.282).Similarly,Myers(2014,p.206)concludes that“Undertheswayofevilforces,evennicepeoplearesometimescorruptedasthey constructmoralrationalizationsforimmoralbehavior.“ Athirdlineofinvestigationtestedtheideathatpeoplewillfeellessresponsibilitytohelp otherswheninthepresenceofothersthanwhentheyarealone.Consistentwithexpectation, DarleyandLatane(1968)reportedthatasthenumberofonlookerstoanemergencysituation increased,therateofhelpingdecreased.Hereagain,featuresofthesocialsituation determinedwhetherornotpeoplebehavedinamorallydesirablemanner. 9 PerhapsthemostcelebratedtestofthepowerofthesituationwastheStanfordprison experiment(Haneyetal.,1973).Thoseassignedtotheroleofguardbehavedinadictatorial andderisivemannertowardprisoners,whointurnbecamesubmissiveandcontrite.The researchersassertedthatthekeydeterminantofthebehaviorofparticipantswastheroleto whichtheyhadbeenassigned:“Guardaggression…wasemittedsimplyasa‘natural’ consequenceofbeingintheuniformofa‘guard’andassertingthepowerinherentinthatrole” (Haneyetal.,1973,p.12).Similarly,Zimbardoconcludesthatthedataillustrate‘thepowerof situationalforcesoverindividualbehavior”(2007,p.21).Moreover,intheirtextbook,Vaughan andHogg(2014,p.270)interpretedtheStanfordstudyasindicatingthat“Ultimately,rolescan actuallyinfluencewhoweare—ouridentityandconceptofself”.Thisfitswiththeconclusion thatothershavereachedwhentryingtoexplainwaratrocitiessuchasthosethatoccurredat AbuGhraib.Forinstance,Schlesinger(2004)commented“Abusivetreatmentofdetainees duringtheGlobalWaronTerrorismwasentirelypredictablebasedonafundamental understandingofsocialpsychologicalprinciples”(p.111). Andiftherewasanylingeringquestionregardingthecommonportrayaloftheclassic studies,notethelabelswithwhichthestudiesareroutinelytagged:‘theAschconformity experiments’,Milgram’s“obediencetoauthoritystudies”,the‘bystanderapathy’and“the Lucifereffect”effect.Yetdespitethesituationistnarrativesurroundingthesestudies,the investigatorswhoconductedthesestudiesactuallyfoundevidenceforthepowerofagencyas wellasthepowerofthesituation.Forexample,aclosereadingofAsch’sworkrevealsthathe wasintriguedbyevidenceofbothconformityandnon-conformityandthekindofappraisals thatparticipantsmadeaboutthesituationinwhichtheyfoundthemselves.Similarly,whereas 10 manypeopleareawareofMilgram’s1963paperwherehereportedthat65%ofparticipants endorsedthemaximumshocklevel,thekeymessageofhis1974book(whereinheemphasized thewidevariabilityofobediencerates)hasattractedfarlessattention.Finally,althoughthe Stanfordprisonstudyisrenownedforthecrueltyoftheguardsandcomplianceoftheprisoners, recentaccountsofthisstudy(Zimbardo,2007)revealthatonlysomeguardswereoverly aggressiveandsomeprisonersactuallyopenlyrebelled. Inshort,evidenceofnon-conformityanddisobediencehasrarelymadeitswayintothe narrativesassociatedworkonsocialinfluence.Andyes,itistruethatlaterinvestigators exploredtheoppositetendencyforpeopletoagenticallyactontheirconvictions(Gamson, Fireman,&Rytina,1982;Skitka,2014;Swannetal.,2012).Nonetheless,thosearguingforthe powerofthesituationhavevastlyoutnumberedadvocatesofagency.Notsurprisinglythen,the powerofthesituationnarrativehasshapedthewaythatcontemporarystudents—andlikely laypersonsandevenmanyresearchers--perceivethisresearch.Nextweshowhowthis imbalancehasmanifesteditselfinrecentyears. Lackofagencyinmorerecentstudies Wewonderedifmorerecentworkhasalsoprovidedevidenceofthetendencyfor situationalpressurestocompromisehumanagency.Tofindout,wesearchedtheresearch literatureconductedinthedecadesfollowingtheearlyclassicstudiesforworkthat(a)involved aclearcontestbetweenparticipantsandapowerfulsituationalinfluence;(b)appearedtobe replicable;and(c)commandedconsiderableattentionforatleast10years.Wediscoveredthat althoughresearchershavecontinuedtoexplorethepowerofthesituation,theoutcome measureshaveshiftedfromparticipants’responsestotheactionsofothersontothetask 11 performanceofparticipantsthemselves.Thisshiftontoagenticdisplaysassociatedwithtask performancehascompelledresearcherstostudyindividualsactingaloneratherthaningroups. Thisisanimportantchangebecauseitblockstheabilityofindividualstorestoreagencyby affiliatingandconnectingwithotherindividualsintheexperimentalcontext.Beforespellingout theimplicationsofthisdevelopment,webrieflyreviewthreeexemplarsofthisnewgeneration ofpower-of-the-situationresearch. Oneofthepioneeringandhighlyinfluentialprogramsofresearchinthistraditionfocused on“learnedhelplessness.”Thisworkdemonstratedthatwhenpeople(ornon-humans) discoverthattheireffortstocontroltheiroutcomesareconsistentlyfrustrated,theyconclude thattheyarehelplessandsuspendfurthereffortsatmastery(e.g.,Abramson,Metalsky,&Alloy, 1989;Abramson,Seligman,&Teasdale,1978;Seligman,1975).Theseeffectsemergeeven whenparticipantsarefullycapableofsuccessfullycompletingthetaskinquestion. Effortwithdrawalmayalsoemergewhenpeopleundergoaphenomenondubbed“ego depletion”(Baumeister&Vohs,2007).Researchersworkingwithinthistraditionassumethat self-controlislikeamuscle.Justasphysicalexertioncancausefatigueanddegrademuscular performance,afewmomentsofmentalexertioncansappeople’s“willpower”,deprivingthem ofthementalenergytheyneedtoregulatetheirownbehavior.Theyconsequentlyfallvictimto situationalpressuresinsteadofpursuingimportantgoals,therebydegradingtaskperformance. Peoplemayalsowithdraweffortafterbeingremindedofanegativesocialstereotypethat callstheircompetenceintoquestion.Forexample,researchonstereotypethreathasshown thatremindingAfricanAmericansoftheircategorymembershipcanactivatenegative stereotypesabouttheirintelligence(Steele&Aronson,1995).Similarly,remindingfemale 12 collegestudentsoftheirgendermayactivatestereotypesthatwomenlackproficiencyinmath. Bothtypesofstereotypethreatunderminesubsequentperformanceonstandardizedtests (Spencer,Steele,&Quinn,1999).Theseperformancedeficitspresumablyoccurbecause activatingnegativesocialstereotypesdistractspeoplefromtaskstheyareattemptingto completeandfostersanxietyandperformancemonitoring.Theresultingperformance decrementsproducenegativeexpectationsandfeelingsofhopelessnessthatmayeventually underminemotivationtoexcel.Animportantfeatureofthetheoryistheassumptionthat susceptibilitytosuchthreatshaslittletodowithcharacteristicsofvictims;instead,stereotype threatsareextrinsictoactorsor“intheair”,affectingallthosetowhichthestereotypeapplies (Steele,1997). Fromportrayalsoftheearlystudiesonconformityandobediencetomorerecentstudies onstereotypethreat,aclearimageofhumanbeingscomesintofocus,oneinwhichtheyare surprisinglypowerlesstoresiststrongsituationalforces.Todetermineifobjectiveobservers wouldalsoreachthisconclusion,weconductedastudy.Webeganbyacquaintingnaivejudges withaccountsoftheresearchdiscussedabovethatappearedinmajorsocialpsychology textbooks.Eachparticipantreadadescriptionoftworandomlyselectedstudiesdrawnfrom sevenofthemostwidelyusedtextbooks(Aronson,Wilson,&Akert,2013;Baumeister& Bushman,2008;Gilovich,Keltner,Chen,&Nisbett,2012;Kassin,Fein,&Markus,2008;Myers, 2014;Sutton&Douglas,2013;Vaughan&Hogg,2014).Morespecifically,participantsreadthe methodandresultsoftwoofthefollowingstudies:aclassiclearnedhelplessnessstudybyAlloy, Peterson,Abramson,andSeligman(1984,fromKassinetal.,2008,N=126),Asch’sline judgmentstudy(fromAronsonetal.,2013,N=120),anegodepletionstudybyBaumeister, 13 Bratslavsky,Muraven,andTice(1998,fromBaumeister&Bushman,2008,N=124),theclassic bystanderapathystudybyDarleyandLatane(1968,fromGilovichetal.,2012,N=121),a descriptionoftheStanfordPrisonExperimentbyHaney,BanksandZimbardo(1973,from Myers,2014,N=125),Milgram’sclassicobediencestudyusingtheshockparadigm(1963,from Aronsonetal.,2013,N=124),and/oraclassicstereotypethreatstudybySteeleandAronson (1995,fromBaumeister&Bushman,2008,N=116). Afterreadingthedescriptionofeachstudy,participantsratedtheextenttowhichit depictedpeopleaspossessingagencyonsix,six-pointscalesrangingfrom-3to+3.Specifically, participantsratedtheextenttowhichthestudiesrevealedthatpeopleare“veryweak”vs. “verystrong”,“lackagency”vs.“possessagency”,“sheep-like”vs.“possessagency”,“caveto situationalpressure”vs.“defysituationalpressure”,“canbepressuredtodothingsagainst theirwill”vs.“resistpressuretodothingsagainsttheirwill”,and“arepowerful”vs.“weak”. Afterreversescoringthelastitem,theitemsweresummedforeachstudy.Theresultingscales wereinternallyconsistent,withallalphas>.82. 14 ThemeansinFigure1allfellonthe‘lackofagency’endofthescaleandineverycase,the meanscorewassignificantlydifferentfromthemid-pointofthescale,allps<.001.4 Traits 2 1 0 -1 -2 Study1.Meanratingsoftheextenttowhichstudiesrevealthatpeoplelackagency(-3) versuspossessagency(+3).Errorbarsdisplayconfidenceintervals. Thisevidencesuggeststhateachofthesehighlyinfluentialandwidelycitedstudiestendto paintapictureofhumansaslackingagencyinthefaceofsituationalpressures. Onecoulddefendthepeople-lack-agencybiasintheaccountsoftextbookwritersby notingthattheyweretryingtomaketheirpointsclearlyandprovocativelyandthatoverstatingandover-simplifyingfindingsisaneffectivemeansofattainingthisend.Fairenough. Ourpoint,however,isnotmerelythattextbooksoversimplifybutthattheysystematically oversimplifyintheserviceofconcludingthatpeoplelackagency.Forinstance,textbooksdonot over-claimthedegreetowhichpeopledisplaydisobedienceorrebellion.Instead,theirover- 15 claimingemphasizesthepowerofsituationalforcesandthefecklessnessofpeoplewho encounterthem. Thepopularityofthepeople-lack-agencynarrativeissurprisingonmanylevels,notthe leastofwhichisthatitwouldseemtoconfirmthefearsthatmanyWesternershaveofbeing overpoweredbythecollective(Hornsey&Jetten,2004;Markus&Kitayama,1994).Bethisasit may,itraisesanimportantquestion:Doesthelack-of-agencynarrativefaithfullycapture humannature?Innaturallyoccurringsettings,arepeopleasunabletostanduptosituationsas theresultsofthesestudiessuggest?Afterall,theresultsofanygivenexperimentmerelyshow whatcanhappenwhenagivensampleofparticipantsareexposedtoparticularstimuliina specificcontext.Experimentsarenotdesignedtoprovideinformationaboutthereal-world prevalenceofthephenomenaunderscrutiny. Ofcourse,itisextremelydifficulttoestimatetherealworldprevalenceofagencyversus thepowerofthesituation.Nevertheless,hintsregardingtheprevalenceofagencyintheclassic studiescanbegleanedfromcarefulexaminationoftheresponsesofparticipantsintheoriginal people-lack-agencystudiesaswellasfollow-upstothesestudies—studiesthatwereall intendedtochallengeindividuals’agency. Dopeoplereallyroutinelysurrendertosituationalpressures? Webeganbytakingacloselookatlaboratorynotesfromtheclassicdemonstrationsofthe powerthesituation.Aswewillshow,thesenotesprovideadifferentandmorecomplexpicture ofthesestudiesthantheonefeaturedinstandardaccounts.Ratherthanbeingpassively buffetedaboutbypowerfulsituationalpressures,participantsworkedtofindawaytopursue theirownagendaswithinthelimitationsimposedbythosepressures. 16 Revisitingclassicevidencethatpeoplelackagency Manybelievethattheearlyclassicstudiesprovideevidenceofnear-universallackof agency.Thisisinaccurate.ConsidertheAsch(1955)line-judgmentstudy.Althoughmost participantsintheAsch(1955)studydisplayedsomeevidenceofconformity,57%thwartedthe majoritymorethanhalfthetime.Giventhatthedominantresponsewasdissent,itisfactually incorrecttocharacterizethisstudyasevidenceofwidespreadconformity.Furthermore,when participantsdidconformtothemajority,mostdidnotseethemselvesaspassivelyyieldingto themajority.Tothecontrary,post-experimentalaccountsofparticipantsintheAschstudy suggestedthattheywerestronglyinfluencedbyafeelingofconnectionwith,andobligationto, theother(ostensible)participants.Aschhimselfpointedoutthatwhentheydeclinedtoreport theirtrueperceptionsofthelengthofthelines,itwasoftenbecausetheyworriedabout embarrassingotherparticipants(Asch,1955).Theseparticipantswerenotignoringtheirown perceptions;theymerelyprioritizedtheirfeelingsofconnectionto,andempathywith,other individualsoverthedesiretobecorrect.Ratherthanbeingoverwhelmedbythepowerofthe situation,theyagenticallypursuedtheirdesiretobecommunal,eventhoughitmeant renderingjudgmentsthattheyknewtobeincorrect(e.g.,Higgins,2012;Jetten&Hornsey, 2012). AccedingtothepowerofthesituationwasalsofarfromuniversalintheMilgramstudy.In fact,although65%oftheparticipantsinMilgram’s“standardparadigm”compliedwiththe teacher’sinjunctionsallthewaytothemaximumlevelofshocks,thedesignationofthe “standardparadigm”wasarbitrary;inreality,the65%conditionwasnomorestandardor representativeofpeople’sresponsesthananyoftheothervariations(Russell,2011). 17 Complianceinthe30-oddvariationsoftheparadigmrangedfrom0%to100%.Importantly,the vastdifferencesinratesofcomplianceappeartohavemoretodowiththeconnectionsthat participantsfeltforotherpeopleintheexperimentthanwiththepowerofthesituationover theagencyofparticipants.Inparticular,strengtheningtheconnectionwiththeexperimenter (bydecreasingpsychologicalorphysicaldistancetohim)increasedcompliancewiththe experimenter;strengtheningtheconnectionwiththeleaner(bydecreasingpsychologicalor physicaldistancetohim)decreasedcompliancewiththeexperimenter(Haslam&Reicher, 2012). ObedienceintheMilgramparadigmthusreflectedanindividual’scapacitytoactby connectingwithothersratherthancapitulationtothedemandsofapowerfulauthorityfigure. Furthersupportforthispossibilitycomesfromanalysesofreactionstothepromptsthatthe experimenterdeliveredtotheteacher(Burger,Girgis&Manning,2011).Theexperimenter beginspolitely(“Pleasecontinue”)andbecomesincreasinglyforcefulanddemanding, culminatinginadirectorder(“Youhavenochoice,youmustcontinue”).Contrarytothe assumptionthattheeffectsweremediatedbyobedience,themoreorder-liketheprompt(and thusthemoretheconnectionwiththeexperimenterischallenged),thelowertherateof compliance.Instead,themosteffectivepromptsaskedfortheparticipants’assistancein advancingscience,andthispatternalsoemergedinsimulationsthatvariedtheorderinwhich differentpromptsappeared(Haslam,Reicher,&Birney,2014).Thesefindingsmakeiteasyto understandwhy,inanunpublishedlaboratorynote,Milgramhimselfwonderedwhetherit mightbemoreaccuratetolabelthephenomenonhehaduncovered“cooperation”ratherthan “obedience”(Haslam,Reicher,Millard,&McDonald,2015).Theyalsosupporttheconclusion 18 thatobedienceintheMilgramstudyhadmoretodowithmisplacedtrustthanobedience (Darley,1995;Perry,2013).Assuch,theresultsmaysaymoreaboutthepowerofrelationships thanthepowerofthesituation. Furtherevidencefortheimportanceoftheconnectionspeopleforminstudiesofsocial influencecomesfromalaterinvestigationinwhichparticipantshadanopportunitytoform smallcoalitionsagainstanauthorityfigure(Gamsonetal.,1982).Inthisstudy,ratesofrebellion werequitehighandcompliancewiththeauthorityfigurewasrelativelylow.Infact,halfofthe groupscompletelyrefusedtocomplywiththedemandsoftheauthorityfigureandamere12% compliedcompletely.Suchevidencesuggeststhatitishazardoustousetheresultsof Milgram’sstudiesasabasisforconcludingthatpeopleroutinelyknuckleundertothepowerof thesituation.Instead,thenatureofthecoalitionspeopleformwithotherhumanagentsis determinativeoftheextenttowhichpeopledefyorgiveintothepowerofthesituation.As such,onekeytounderstandingconformityandobedienceisidentifyingtheconditionsthat promoteagenticrespondingthroughcoalitionformation. Similarissuesarisewhenapplyingthepower-of-the-situationnarrativetothebystander interventionstudiesreportedbyDarleyandLatane(1968).Recentstudieshavehighlightedthe crucialimportanceofthesenseofconnectionparticipantshavetothebystanderinsuchstudies. Thatis,whenthevictimisamemberofone’sowngroup,increasingthenumberofbystanders actuallyleadstomoreratherthanlesshelping(Levine&Crowther,2008;Slateretal.,2013). Apparently,whenthereisaconnectionbetweenthebystanderandvictim(e.g.,whenafellow groupmemberisimperiled),bystandersareexpectedtolendahand,andthepressuretodoso increaseswithincrementsinthenumberofgroupmemberswhoareobserving.Thisfinding 19 suggeststhathelpingwasrelativelylowintheoriginalDarleyandLatanestudybecause participantsfeltnoconnectiontothevictim.Unfamiliaritywiththevictimmayalsoexplainthe (greatlyexaggerated--Manning,Levine&Collins,2007)lackofhelpingintheKittyGenovese incidentthatinspiredtheDarleyandLataneresearch. TheserelativelyrecentfindingssuggestthattheDarleyandLatanefindingsshouldnotbe regardedasprovidingahighlygeneralizablebaselineforratesofhelpingbehavior.Inaddition, theyalsoshowthattounderstandbystanderbehavior,weneedtofocusonthepotentialof coalitionformationandsharedgroupmembership.Thedecisiontohelpshouldbeseenasan expressionofagencywherebypeoplehelpbecausetheycareaboutthevictim(foranoverview, seeFischeretal.,2011). AdistinctivesetofconcernscloudinterpretationsoftheStanfordprisonstudy.First, questionshaverecentlyemergedregardingtheprevalenceofcomplianceinthatstudy. Althoughtextbookaccountsofthisstudygenerallyimplythatcompliancewiththeassigned roleswasnearuniversal,recentaccountsofthestudysuggestotherwise(Haslam&Reicher, 2012).Forexample,inthefirstphaseofthestudy,prisonerschallengedtheguards,refusedto obeytheirorders,andmockedtheirauthority(Zimbardo,2007,p.54).Whenguardsresponded bypunishingsuchresistance,insubordinationamongprisonersescalated.Theculmination occurredwhentwoprisonersremovedtheircapsandprisonnumbersandbarricaded themselvesintheircell,shouting,“[T]hetimehascomeforviolentrevolution!”(Zimbardo, 2007,p.61).Preciselyhowthisrebellionwascrushedhasneverbeenspelledout,butZimbardo himself(whodesignatedhimselftheleaderoftheguards)mayhavebeeninstrumentalinthe process.Forexample,heofferedoneoftherebelliousprisonerspreferentialtreatmenttoact 20 asa“snitch”andsomehowconvincedhimthatitwasimpossibleforprisonerstoleavethe prison.Whentheprisonerconveyedthenewsthat“Youcan’tgetoutofhere!”totheother prisoners,ithada“transformationalimpactontheprisoners”(Zimbardo,2007,p.71). Henceforward,theprisonersstoppedactingasacollective,andguardssubsequentlyhadlittle troublecrushingtheresistanceofindividualsactingalone. Andprisonerswerenottheonlyoneswhoresistedtherolestowhichtheywereassigned. DespiteZimbardo’sprodding,only“aboutathird”oftheguards“becametyrannicalintheir arbitraryuseofpower”(Zimbardo,1971,p.154).Ofthetwothirdswhorefusedtofallintothe autocraticmode,somestrovetobe“toughbutfair”whileotherswereactuallyfriendlytothe prisoners,performingsmallfavorsforthem(Haslam&Reicher,2012). Nodoubt,someoftheparticipantsassignedtotheroleofguardsdidindeedbehaveina punitiveandauthoritarianfashion.Yettherearereasonstoquestionwhethersituational pressuresassociatedwithmereroleassignmentwereactuallyresponsiblefortheseeffects.For example,Zimbardodidnotsimplyassignparticipantstotheroleofguard;heprovidedthem withinstructionsabouthowtoimplementtheirroles.Notsurprisingly,thoseassignedtothe roleofguardsinZimbardo’sprisonstudyreportedfeelingobligatedtodothebiddingof Zimbardo(theirself-assignedleader).Thislikelyreflectsthefactthathetoldguardstodeprive prisonersoftheirsenseofagencyandautonomy--extraneouselementsthatwentwellbeyond roleassignment: “Youcancreateintheprisonersfeelingsofboredom,asenseoffeartosomedegree,you cancreateanotionofarbitrarinessthattheirlifeistotallycontrolledbyus,bythe system,you,meanthey’llhavenoprivacy.Theyhavenofreedomofactiontheycando 21 nothing,saynothingwedon’tpermit.We’regoingtotakeawaytheirindividualityin variousways.Ingeneralwhatallthisleadstoisasenseofpowerlessness”(Zimbardo, 2007,p.55) Indirectevidencesuggeststhattheextraneouselementsintheinstructionsthat Zimbardogavetohisguardswerecrucialdeterminantsoftheoutcomeofhisstudy.Consider theconceptualreplicationoftheStanfordstudyfilmedbytheBBC.Participantsreportedtoa mockprisonwheretheywererandomlyassignedtotheroleofguardsorprisoners.Incontrast totheStanfordstudy,guardsdidnotbecomeauthoritariannotdidprisonersbecome submissive.AlthoughtheBBCstudydifferedinnumerouswaysfromtheStanfordexperiment, attheveryleastitshowsthatroleassignmentdoesnotinevitablyproducethebehaviors observedintheStanfordstudy.Ofparticularrelevancehere,italsoprovidesfurtherevidence oftheimportanceofcoalitionformationinsuchsettings.Intheoriginalexperiment,apowerful experimenterformedcoalitionswiththeguardsandencouragedthemtoadoptan authoritarianstanceagainstthehaplessprisonerswhowerediscouragedfromforming coalitions.IntheBBCstudy,theexperimenterofferedneitherguidancenorsupporttoeither guardsorprisoners.Despitethis,prisonersspontaneouslyformedcoalitionsandorganizeda rebellion.The“powerfulsituation”inthetwostudies--roleassignment--wasidentical;what madeallthedifferencewasthecoalitionsthatemergedinthetwostudieseitherbydesign(in theStanfordstudy)orspontaneously(intheBBCstudy). Inshort,severaldecadesafterthepublicationoflandmarkstudiesbyMilgram,Asch, DarleyandLatane,andZimbardo,itisclearthatmostparticipantsintheseexperimentsdidnot perceivethemselvestobeobeying,conforming,failingtohelp,ormerelyactinginaccordance 22 withassignedroles.Instead,participantsseemedstronglymotivatedtonavigateanunfamiliar situationbyformingcoalitionswithotheractorsinthesetting.Intheireyes,atleast,they remainedtruetotheirownconvictions.Itisthusmisleadingtoconcludethatparticipantsin theseexperimentslackedagencyorconformedtosituationalpressuresmindlessly(e.g.,Langer, Blank,&Chanowitz,1978).Instead,theseclassicstudiessuggestthatpeoplewereactiveagents whoattemptedtoformconnectionstheyhopedwouldhelpthemseetheirwaythroughthe perplexingsituationsinwhichtheyfoundthemselves. Ofcourse,theforegoinganalysisrelies,inpart,onparticipants’explanationsofthe reasonsfortheirbehavior.Onecoulddiscreditsuchreportsbypointingoutthatretrospective reportsofthecausesofbehaviorarepronetobias(e.g.,Nisbett&Wilson,1979;Wilson,2002). Althoughretrospectivereportsareindeedunreliableattimes,atothertimestheyarequite valid(Ericsson&Simon,1980).Moreover,thereisindependentevidencethatagentically formingconnectionswasontheradarofparticipantsintheoriginalclassicexperimentsaswell asfollow-upstothoseexperiments.Asnotedabove,theresultsofthemanyvariationsofthe Milgramexperimentsillustratethatthekeydeterminantofthebehaviorofparticipantswasthe relativestrengthoftheconnectionstheyfeltwiththeexperimenterversusthelearner(e.g., Reicher,Haslam&Smith,2012).Similarly,follow-upstotheDarleyandLatanestudies(Levine& Crowther,2008;Slateretal.,2013)revealedmuchhigherlevelsofinterventionwhen participantsfeltconnectedtothevictim.Collectively,thesestudiessupporttheideathat,in responsetopowerfulsituationalinfluences,anagenticdesiretoformconnections,ratherthan passivecapitulationbestexplainstheresponsesofparticipantsintheclassicstudies. 23 Revisitingrecentsupportforthepeople-lack-agencytheme Ifanagenticdesiretoformconnectionsmotivatedtheresponsesofparticipantsinthe classicpeople-lack-agencydemonstrations,mayitalsohaveoperatedinmorerecent demonstrationsthatpeoplelackagency?Probablynot.Aswenotedearlier,whereas participantscouldexpressagencybyformingaconnectionwithsomeoneintheclassicstudies, participantsinthemorerecentstudieshadnoopportunitytoconnectwithanyone.This reflectsthefactthatbecausethemorerecentstudiesfocusedonindividualtaskperformance, theexperimenterspreventedthemfrominteractingwithothers. Webeginwithresearchonlearnedhelplessness.Thisworkhighlightedthewaysinwhich people’sexperienceswithprolongedlackofcontrolmaydampentheirsubsequentmotivation tomastertheenvironment,pursuegoals,andrealizetheirpersonalpotential(e.g.,Hiroto& Seligman,1975;Seligman,1975).Suchmotivationaldeficitsareworrisomeastheymight producemotivationaldeficitsincontextsinwhichperseveranceisnecessaryforsuccess.This argumentwaslateramplifiedbyresearchindicatingthatuncontrollablesituationstendto fosterinefficientinvestmentofcognitiveeffortthatculminatesincognitiveexhaustion(Kofta& Sedek,1998;Sedek&Kofta,1990). Incontrasttotheearlyinvestigationsoflearnedhelplessness,subsequentperspectives offeramorenuancedandoptimisticpictureofresponsestocontroldeprivation.Inparticular,it appearsthatpeople’sinitialandmostcommonreactiontocontroldeprivationistoamplify effortstoexertcontrolincontextsthatofferthepossibilityofreassertingcontrol(forareview, seeBukowski&Kofta,2017).Theearlystudiesinthistraditionexaminedtheimpactofcontrol deprivationonsubsequentattributionalactivity,withtheassumptionthatattributions 24 representameansofmakingthesocialenvironmentmorepredictableandcontrollable(for evenearlierworkonresistanceagainstrestrictionsoffreedoms,seeBrehm,1966;Wortman& Brehm,1975).Theresearchersdiscoveredthatparticipantswhoweredeprivedofcontrolwere subsequentlymoresensitivetoinformationregardingthecausesofanotherperson’sbehavior (Pittman&Pittman,1980).Follow-upstudiesdemonstratedthatcontroldeprivationalso bolsteredandrefinedsubsequentinformationseeking(D'Agostino&Pittman,1982;Swann, Stephenson,&Pittman,1981)andinferentialprocessing(Pittman&D'Agostino,1985,1989). Arelatedlineofworksuggeststhat,contrarytocommonunderstandingsofdepression, peoplewhoaremildlydepressedmayintensifytheireffortstorestorecontrolbyprocessing availableinformationmorecarefully.Supportforthispossibilitycomesfromresearchusingthe sameoutcomemeasuresutilizedinresearchoncontroldeprivationbyPittmanandcolleagues. Forexample,depressedpersonswereparticularlysensitivetoinformationregardingthecauses ofanotherperson’sbehavior(McCaul,1983),displayedexceptionallyhighlevelsofinterestin diagnosticinformationaboutaninteractionpartner(Hildebrand-Saints&Weary,1989),and werelessapttodisplaythecorrespondencebias(Yost&Weary,1996).Consistentwithour analysis,itappearsthatparticipantsinthesestudiesattemptedtoregaincontrol(andagency) byconnectingwithotherswhofoundthemselvesinsimilarsituations. Morerecentresearchhasdemonstratedthatcontroldeprivationcanactuallystimulate approachmotivation.Inparticular,participantswhoweredeprivedofcontrolwereenergized bytheexperienceinthattheyweresubsequentlymoreinclinedtoactivelypursuegoals(e.g., Greenawayetal.,2015).Moreover,theopportunitytorespondtoexperienceswithcontrol deprivationbytakingactivestepstorestorecontrolhadpalliativeeffectsinthatiteliminated 25 negativeeffectsofdeprivationonsubsequentinformationprocessing(Bukowski,Asanowicz, Marzecová&Lupiáñez,2015). Alsoconsistentwiththisreasoningisevidencethatthreatstopersonalcontrolcantrigger compensatoryeffortstorestorecontrolthroughallegiancetoanagenticingroup(Stollberg, Fritsche,&Bäcker,2015).Inparticular,threateninguniversitystudents’feelingsofcontrol(by havingthemcontemplateaspectsoftheirlivesthatinducefeelingsofhelplessness)increased theirsupportforeducationalinnovationsthatwereconsistentwithaningroup’sagenda. Presumably,inthisinstanceconformingtoingroupnormsallowspeopletorestorepersonal control.Hereagain,theevidencesuggeststhatpeoplearedecidedlymoreresilientwhenthey experiencealossofcontrolthantheearlyresearchonlearnedhelplessnessimplied.Rather thanrespondingtothreatstocontrolbygivingup,peopleengageinactiveeffortstoregain controlthroughconnectingwithotherindividualsorgroups. Thenotionthatpeople’sexperiencesinthesituationmayinducethemtogiveupisalso featuredinegodepletiontheory(Baumeister&Heatherton,1996;Muraven&Baumeister, 2000).Thisformulationproposedthatself-controlisalimitedresourcethatcanbeexhausted byattemptingtocontroloneself.Suchmentalexhaustiontheoreticallylowersglucoselevels, which,inturn,causespeopletosuspendfurthereffortstocontrolthemselves. Althoughearlyexplorationsofthisphenomenonseemedstronglysupportive(Baumeister &Vohs,2007),recentaccountshavesuggestedthatthemechanismunderlyingtheseeffects haslittletodowithdecrementsinglucoseoradecisiontogiveup.Forexample,earlyevidence thategodepletioncauseddiminutionsinglucose(Gailliot&Baumeister,2007)failedto replicatewhenmoreprecisemeasuresofglucosewereused(Moldenetal.,2012;seealso 26 Beedie&Lane,2012;Kurzban,2010).Moretelling,furtherstudiesandconceptualanalyses indicatedthatego-depletionmanipulationsdonotsapmotivationinanybroadsense;instead, theysourpeopleontheunpleasant“ego-depletion”task(forreviews,seeInzlicht&Schmeichel, 2012;Inzlicht,Schmeichel,&Macrae,2014).Forexample,considertheevidencethatgoading peopletocompleteanundesirabletask(eatingradishesratherthansweets)reducedlater effortstosolveasecondundesirabletask(anunsolvableanagramtask;Baumeisteretal.,1998). Subsequentresearchrevealedthatthispatternfailedtoreplicatewhenthesecondactivitywas valuedinsomeway:whenparticipantswererewardedfortheactivity(Boksem,Meijman,& Lorist,2006),whentheyhaveamodicumofcontrolovertheactivity(Hockey&Earle,2006),or whentheywerepersonallyinvestedinit(Legault,Green-Demers,&Eadie,2009).Inaddition, theegodepletioneffectfailstoemergeiftheinitialtaskispleasantorvalued.Theunderlying mechanismheremaybethatwhenexperimentersencourageparticipantstoeatbitterfoods likeradishes,itdegradestheirrelationshipwiththemandunderminesparticipants’motivation topersevereonsubsequenttasks.Incontrast,providingparticipantswithchocolatesimproves therelationshipandmotivatesthemtopersevere. Insum,recentresearchsuggeststhatostensiblydepletedparticipantsremainquite motivatedtoperformactivitiesthattheyconstruedasexpressionsofpersonalagency.Hence, egodepletiondoesnotproducementalexhaustionthatimpairsabilitytoperformall subsequenttasks;itmerelyencouragespeopletodiverttheiragenticresourcesawayfrom disagreeabletasksontoactivitiesthatinterestthem.Ironically,itappearsthatwhenego depletioneffectsareobserved,theydemonstratepeople’seffortstoagenticallydiverttheir limitedmotivationalresourcesontoactivitiesthattheydeemworthyoftheirefforts. 27 Anothercontemporaryapproachthatpurportstocaptureageneraltendencyforpeople towithdraweffortinresponsetostrongsituationalpressureisstereotypethreat(Steele,1997; foranintegrativereview,seeSchmader,Johns,&Forbes,2008).Here,merelyrecognizingthe existenceofnegativesocialstereotypesmayundermineperformanceintheshorttermevenif victimsthemselvesdonotbelieveinthestereotypes(Steele,1997).Overtime,such performancedecrementsmayleadtargetsofsuchstereotypestowithdraweffort.This message,ofcourse,isquitecommensuratewiththepowerofthesituationnarrativethathas beensoinfluentialinthefieldofsocialpsychology. Tobesure,somehavequestionedthestrengthandreplicabilityofstereotypethreat effects(Flore&Wicherts,2015;Ganley,etal.,2013;Sackett,Hardison,&Cullen,2004;butsee Walton&Spencer,2009).Onereasonwhystereotypethreateffectsmaybeweakerthan originallyproposedisthatpeoplemayactivelyresiststereotypicbeliefsthatarenot“selfverifying”—thatis,stereotypesthatclashwithenduringbeliefsaboutthemselves(Swann, 1983).Consider,forexample,evidencethatwhenpeoplereceiveappraisalsthatchallengetheir self-views,theyactivelyandagenticallyworktosettherecordstraightbybringingthose appraisalsintoharmonywiththeirself-views(e.g.,Swann&Ely,1984;Swann&Hill,1982).In fact,evendenyingpeopletheopportunitytobehaveinanauthentic(Harter,2002),selfverifyingmanner(e.g.,inducingthosewhoseethemselvesasassertivetobehavesubmissively) triggerscompensatoryself-verificationstrivings(Brooks,Swann,&Mehta,2012). Whethermotivatedbyself-verificationstrivingsorotherprocesses,defianceof stereotypicappraisalscanthwartstereotypethreateffects.Inonelineofwork,researchers exploredtheimplicationsofcollectivelychallengingoraffirmingperformancestereotypes 28 (Smith&Postmes,2010).Femaleparticipantsinagroupdiscussionsessionwerepromptedto questionthestereotypethatmenoutperformwomenonmathtests.Latertheseparticipants outperformedparticipantswhohadbeenpromptedtoaffirmthestereotype.Togetherwiththe earlierworkonself-verification,thisfindingsuggeststhatstereotypethreateffectsareless likelytooccurwhenpeoplearefreetoexpressandharnesstheirpersonalorgroup-based agency.Thisqualifierisimportant.Thatis,althoughstrongsituationalpressuresmay sometimesdepriveloneindividualsofopportunitiestoexerciseagencyinlaboratorystudiesof stereotypethreat,innaturallyoccurringcontextspeoplecanoftenexerciseagencybyresisting, orcompensatingagainst,thethreatsthattheyconfront. Theforegoingresearchsuggestsanalternativetoconventionalstrategiesforcounteractingstereotypethreateffects.Thatis,standardremediesforcounteringstereotypethreat effects(e.g.,Aronson,Fried,&Good,2001;Lewis&Sekaquaptewa,2016)havefocusedon supportingindividualswhenstereotypethreatarises(e.g.,throughmindsetinterventions, socialsupport,orself-affirmation)orreducingcontextualtriggersofstereotypethreat(by reframingthetask,removingthreatcues).Alloftheseinterventionsinvolverestructuringthe situationsothatpeopleareeitherlesslikelytosufferfrom,ofquickertorecoverfrom,agency deficits.Althoughthisapproachhasbornefruit,itfailstoconsiderthattargetsofnegative stereotypesarenotmerepassivevictimsofunavoidable“threatsintheair”.Rather,individuals mayactivelyworktodevisewaystoagenticallyclingtotheviewstheyhaveofthemselvesorto directlychallengethenegativestereotypepersonallyorcollectively–especiallywhentheir companionsjoinwiththeminquestioningtheaccuracyofthenegativestereotype. 29 Uponclosescrutiny,then,itbecomesapparentthatputativeevidencethatpowerful situationalforcesroutinelydeprivepeopleofagencyhasbeenoverstatedatbest.Intheclassic studies,whenparticipantsfacedpowerfulsituationalforces,theyexpressedagencybystriving toformconnectionswithotherindividualswhowerepresentintheexperiment.Inthemore recentinvestigationsinwhichthecapacitytoformconnectionswasunavailable,participants surrenderedtosituationalpressuresonlywhenitwasclearlyunreasonabletodootherwise.In fact,innoneofthestudiesincludedinourreviewdidwefindclearevidencethatsituational forcesstrippedpeopleoftheircapacitytoexerciseagency.Tothecontrary,insomestudieswe encounteredevidencethatsituationalforcessometimesbolsteredagency(e.g.,researchon compensatoryreactionstocontroldeprivationandself-discrepantevaluations).Thisconclusion isalsosupportedbyrecentexplorationsofphenomenasuchasresilience,gritandgrowth(e.g., Duckworth,Peterson,Matthews,&Kelly,2007;Seligman,Steen,Park,&Peterson,2005).Here again,whenpeopleconfrontpowerfulsituationalforcesthatclashwiththeirsalientagendas, theyoftenresistand,ifsuchforcesproveintransigent,theytrytocircumventthem. Ifthenotionthatsituationssystematicallydeprivepeopleofagencyisnotsupportedby theempiricalevidence,thenhowhasthisassumptioncontinuedtoflourishinthesocial psychologicalliterature?Wesuggestthatsocialpsychology’smeta-theoreticalassumptions haveplayedamajorroleinproducingthisstateofaffairs.Butcouldtheseassumptionsalso influencethetopicsthatresearchersstudyandcoverinmajortextbooks?Totestthispossibility, weconductedStudy2.Aresearchassistant(whowasblindtoourhypotheses)countedthe proportionofpagesdevotedtotopicsrelatedtolackofagencyversusagencyinsevenmajor socialpsychologytexts(thesameonesexaminedinStudy1).Wethentalliedtheaverage 30 proportionofpagesdevotedtothethreemostcommonformsoflackofagency(conformity, compliance,bystandereffect)andthethreemostcommonformsofagency(dissent,deviance, resistance).ThemeansdisplayedinFigure2revealthatfarmorespacewasdevotedtotopics focusedonlackofagency(topicsontheleftside)thanagency.Moreover,thistendencyto 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Conformity Compliance Bystander effect Dissent Deviance Resistance Study2.Averageproportionofpagesdevotedtotopicsrelatedtolackofagencyversus agency. favorevidenceoflackofagencyoveragencywasapparentineachofthetextsweexamined. Hence,itlikelyreflectsthestateoftheartofsocialpsychologicalresearchratherthanbiason thepartoftheparticulartextbookauthors. Skepticscouldpointoutthatdespitethepervasiveemphasisonlackofagencyinthe socialinfluenceliterature,manystudieshavebeendesignedtoidentifymoderatorsoflackof agencyeffectsratherthanlackofagencyperse.Infact,manyoftheauthorsoftheclassic studiesenvisionedakeycomponentofthebalancedapproachthatweareadvocatinghere.For 31 example,inanattempttounderstandhowsituationalpressuresmoderateobedience,Milgram conductedroughly30studiesdesignedtoidentifytheboundaryconditionsofobedienceto authority.Collectively,Milgram’sstudiesofferaremarkablycompletepictureoftheimpactof situationalpressuresonobedience.Similarly,Asch(1955)conductedmultiplevariationsofthe originalline-judgmenttaskthatrevealedtheconditionsunderwhichpeoplerebelversus conform.Likewise,inthewakeofthepublicationofhislandmarkpaperonthebystandereffect, Darleywroteanarticleentitled“Dogroupsalwaysinhibitindividuals’responsestopotential emergencies?”inwhichhechallengedsimplisticreadingsandinterpretationsoftheeffect (Darley,Teger,&Lewis,1973).Nevertheless,themannerinwhichaphenomenonisframed initiallycanhaveconsiderableimpactonhowitisunderstoodandstudied.Note,forexample, thatresearchersgenerallyconstruemoderatorstudiesasdemonstrating"alimitontheeffect" ratherthanadistinctivephenomenon.Inreality,however,rebellionismorethan“alimit”on conformity;itisaphenomenonitselfwithauniquesetofcauses,mediators,moderators,and consequences(Jetten&Hornsey,2014).Eachofthesephenomenarequiresindependent conceptualandempiricalstudy.Beforerecognitionandanalysisoftheseprocessescanoccur, researchersmustfirstrecognizetheexistenceofbothsetsofphenomena.Onlythenwillthe fieldachievegreaterbalanceinthephenomenaexaminedinFigure2.Weaccordinglyconsider strategiesfordevelopingamorebalancedandcomprehensivevisionofsocialpsychological phenomenainthenextsection. Towardamorebalancedsocialpsychology “TheOppositeofaGreatTruthisAlsoTrue(McGuire,1973,p.455) 32 “Ifonepsychologicalprincipleappearsreasonable,thentryreversingit,inordertosee whetheritscontraryisjustasreasonable”(Billig,1987,p.11) Wesuggestherethatoneofsocialpsychology’scoremeta-theories—situationism--has inspiredresearcherstoamassmorethanahalf-century’sworthofone-sidedputativesupport forthenotionthatpeoplelackagency.Althoughpeopleclearlylackagencyundersome circumstances,acarefullookattheevidencerevealsthatmanyparticipantsinsupposed demonstrationsoflackofagencywereinrealityagenticallypursuingtheirpersonalorgroup agendas.Moreover,examinationofotherostensibleevidenceofthepowerofthesituation suggeststhatpeoplesometimesdisplayagencydespite,orevenbecauseof,situational influences.Forthesereasons,itismisleadingtoconsiderthisbodyofresearchasstrong evidenceofthepowerofthesituation.Moregenerally,ourreviewillustrateshowaone-sided meta-theoreticalapproachcanleadresearcherstodontheoreticalblindersthatmisconstrue thephenomenatheyareinvestigating. Perhapsthegreatestdangerofaone-sidedapproachisthatitcanhinderprogressby encouragingresearcherstooverlookimportantphenomena.Inourreview,weshowedthat earlyputativedemonstrationsofthepowerofthesituationcapturedtheimaginationofthe field.Thisservedto“anchor”subsequentresearchersonrelatedphenomenon.They accordinglyfocusedonsocialinfluenceratherthanresistancetosocialinfluence.Theresultis thatthecurrentsocialpsychologicalliteratureisseverelyskewedtowardphenomenathat highlightthepowerofthesituationoveragency—conformityinsteadofdissent;learned helplessnessinsteadofcontrolrestoration;egodepletioninsteadofegoresilience,stereotype threatinsteadofresistancetosubjectivelyinaccuratestereotypes,andsoon. 33 Ifsocialpsychologicalresearchershavefailedtoseeevidenceofagencyinthebehavior oftheirparticipants,howcantheirvisionbeimproved?Webelievethatthecureforthe currentmyopiaistobroadenthelensesthroughwhichresearchersscrutinizehumanbehavior. AscanbeseenintheleftpanelofTable1,tobetterrecognizeexpressionsofhumanagency, weshouldprovideparticipantswithmorevoice,additionalchoicesandoptions,andadditional timetotakechargeofthesituation.Tothisend,thethreedistinctmethodologicalstrategies listedintherightpanelofTable1shouldbeutilized.Thefirststrategyinvolveslearningmore abouthowparticipantsareexperiencingthestimulitowhichtheyareexposed. Agenticrespondingpromotedby Requiredmethodologicalstrategy: providingparticipantswith • Voice • • measureswithqualitativeones Choiceandoptions • • Complementingquantitative Ecologicallyvalidresearchin naturallyoccurringsettings Timetocontrolthesituation • Extendtemporalframeof research Table1.Strategiesforbroadeningthelensesthroughwhichsocialpsychologistsstudy behavior Forexample,tovaryingdegrees,Asch,MilgramandZimbardocollectedconsiderabledata relevanttotheagencystrivingsoftheirparticipants.Unfortunately,astheseprojectsmoved 34 fromdatacollectiontodatadissemination,thefullrichnessofthefindingswaslosttothe “powerofthesituation”refrain.Thisisunfortunate,becauseasourreviewsuggests,if researchersdonotdetermineandreportwhyparticipantsbehavedastheydid,theymaydraw erroneousconclusionsregardingkeyissuessuchasthedegreetowhichparticipantsare responsiblefortheirownbehavior(Spears&Smith,2001).Thismayleadthemtomistake “constructiveobedience”(Darley,1955)forsimpleobedience. Carefulscrutinyofpeople’saccountshavealsopersuadedresearcherstore-thinktheir understandingofcrowdbehavior.Fordecades,LeBon’s(1947)groupmindtheoryprovidedthe lensthroughwhichmanybehavioralscientistsviewedcrowdbehavior.Onceimmersedina crowd,LeBonargued,peoplerelinquishconsciouscontroloftheiractionsandareinstead drivenbyprimitiveimpulses.Inthissametradition,Zimbardo(1969)contendedthatimmersion ingroupsfostersastateofdeindividuationinwhichpeoplelosetheircapacityforselfevaluationandself-regulation,resultingindestructivebehavior.Althoughthese conceptualizationsofcrowdbehaviorasimpulsiveandrandomwerewidelyaccepted,theyare notnecessarilyaccurate.Forexample,carefulanalysisoftheaccountsofparticipantsinan actualriotlentlittlesupportforgroupmindtheory(Reicher,1984).Tothecontrary,thereports ofriotersandpoliceofferedconvergingevidencethattheactionsofrioterswereahighly systematicandnuancedexpressionofrioters’deeplyfeltangeragainstpolicewhomthey believedhadabusedthemforyears.Thefindingsfromthisstudyweresocompellingthatthey promptedresearcherstorevisitandreevaluatetheirunderstandingofthenature,causesand consequencesofcrowdbehavior(seePostmes&Spears,1998). 35 Qualitativeresearchthatprobespeople’sspontaneousconstrualsoftheoretically relevantsituationsisespeciallyusefulinallowingresearcherstoaccuratelycharacterizeand understandthephenomenaunderscrutiny.Suchmethodologiesmaybeparticularlyuseful duringtheexploratoryphasesofresearch(Rozin,2001).Theycanalsofacilitatetheorytesting, notonlybyconfirmingtheeffectivenessofmanipulations,butbyprovidingtestsofnew hypothesesabouttheprocessesunderinvestigation.Formanyyears,manyheldthe misconceptionthatpeopleroutinelyreacttoemergencysituationswithpanic(Quarantelli, 2001;Smelser,1962).Drawingonself-categorizationtheory(Turner,Hogg,Oakes,Reicher,& Wetherell,1989),researchersrecentlycorrectedthismisconceptionbyprovidingevidence fromfieldstudiesindicatingthatcooperationismorecommonthanpanicandthatsuch cooperationoftengrowsoutofasharedidentityarisingfromthecommonexperienceofthe emergencyitself(Drury,Cocking,&Reicher,2009).Suchfeelingsofsolidarity,inturn,muted panicreactions(Drury,Cocking,&Reicher,2008;Vezzali,Drury,Versari,&Cadamurom,2015). Theclassicstudiesofsocialinfluence(e.g.,Asch,1955)alsoprovideanexampleofthe informativenessofself-reportsinbuildingandtestingtheory.Inthesestudies,theaccountsof participantsrevealed,amongotherthings,thepremiumthatmanyparticipantsplacedon connectingwithotherindividualsintheexperiment(Jetten&Hornsey,2012).Unfortunately, thisfindingnevermadeitintothelack-of-agencynarrativeassociatedwiththesestudies. Onereasonwhytheself-reportsofparticipantsintheclassicstudieswerelargely overlookedisthatexperimentalistshavebeennotoriouslydistrustfulofqualitativedata(e.g., Nisbett&Wilson,1979),adistrustfulnessthathasledthemtoeschewself-reports(butsee Ericsson&Simon,1980).AsAschputit“Becausephysicistscannotspeakwithstarsorelectric 36 currents,psychologistshaveoftenbeenhesitanttospeaktotheirhumanparticipants”(Asch, 1952/1987,pp.xiv-xv).Ourreviewsuggeststhatwhenresearcherstranscendtheir“physics envy”toutilizetheinformationprovidedbytheself-reportsofparticipants,individualagency canbebetterunderstood,therebyenhancingtheverisimilitudeoftheresearch.Takingsuch reportsseriouslymaythusallowforamorebalancedapproachproducingaricher,more nuancedcharacterizationofpeople’sreactions,onethatmayshedlightontheoppositeofthe phenomenonthatoriginallygrabbedtheattentionoftheresearcher(e.g.,McAdams,1993; Pandey,Stevenson,Shankar,Hopkins,&Reicher,2013;Shankar,Stevenson,Pandey,Tewari, Hopkins,&Reicher,2013). Asecondstrategyforbroadeningtheconceptuallensesofresearchersistocomplement experimentationwithecologicallyvalidresearchinnaturallyoccurringsettings.Fieldresearch characteristicallyembracesthesecondmethodologicalfeatureofabalancedapproach, ecologicalvalidityorgeneralizability(cf.,Mook,1983).Laboratoryexperimentspluckpeople fromthecontextsinwhichtheyarenormallyembeddedandobservetheirbehaviorinasingle spatiallyandtemporallyconstrainedsetting.AcaseinpointistheAschexperiment,towhich oneparticipantreactedbynotingafterdebriefing“ThisisunlikeanyexperienceIhavehadin mylife–IwillneverforgetitaslongasIlive”(1952,p.467).Ecologicallyvalidresearch providesacheckontheveracityoftheconclusionsdrawnfromlaboratoryresearch(Cialdini, 2009;Gosling,2004;Langer&Newman,1979).Thismaynecessitatesuspendingtheusual compulsionthatsocialpsychologistshavetoreduceuncertaintyasquicklyaspossible(Haslam &McGarty,2001)andinsteaddelineatetheparametersofsuchuncertaintythroughfield research.Nevertheless,theseeffortsmayreaprichdividendsintheformofinsightsintoforms 37 ofagencythatcouldnothavebeenanticipatedbasedonlaboratoryanalogsofthe phenomenon. Ecologicallyvalidfieldstudiescanalsocomplementlaboratorystudiesinimportant ways.Whereasexperimentsareoptimalfordemonstratinghowpeoplerespondtosituations, fieldstudiescanrevealhowpeopleselectandinfluencesituations(Snyder&Ickes,1985). Informationaboutthewaysinwhichpeoplechooseandshapesituationsisnotonlyessentialto broadquestionssuchastheinterplayofsituationsandpersonalqualities(e.g.,thetraitsituationandattitude-behaviordebates),itcanalsoofferinsightsintospecificphenomena.For example,analysesofadolescentriskbehaviorhavelongimplicatedpeers,withsomearguing thatpeersshapeasmuchas50%ofadolescentpersonality(Harris,1998).Lateranalyses, however,revealedthatadolescentsarenotsimplypassiveresponderstosocialinfluence. Instead,theyplayaveryactiveroleinsocialinfluencebysystematicallychoosingtoaffiliate withpeerswhocomplementandamplifytheirowninclinations(e.g.,Jaccard,Blanton,&Dodge, 2005).Furthermore,inlightofevidencethatexperimentsmaysometimesdiscourage participantsfromactingagenticallyandinsteadencouragemindlessresponding(Langer& Newman,1979),fieldstudiesthatencouragemindfulnessprovideamuch-neededcheckonthe generalityofexperimentalfindings. Fieldstudiesalsodemonstratethatitispossibletoharnessagencytomotivatehealthier lifestyles.Inarecentpaper(Bryanetal.,2016),theresearcherssoughttoinduceadolescentsto eathealthierbyframinghealthyeatingasastrategyfortakingastandagainstmanipulativeand unfairpracticesofthefoodindustry(e.g.,marketingaddictivejunkfoodtoyoungchildren). Relativetoatraditionalhealtheducationmaterialscondition,the“take-a-stand”treatmentled 38 eighthgraderstoseehealthyeatingasmoreautonomy-assertive.Theyaccordinglycameto preferhealthyalternativestosugarysnacksanddrinks. Thecapacityofecologicallyvalidresearchtoexaminetheselectionofsituationsisalso relatedtothethirdstrategyofbroadeningresearchers’conceptualandempiricallenses:the useofrelativelyexpansivetemporalframes.Inmostlaboratoryresearch,investigatorsfocuson eventsthattranspireinthefirstfewsecondsafterthepowerfulmanipulationwhileignoring whathappensbeforeorlater.Thisislimitingandpotentiallymisleadingbecausepeople’s reactionstosituationsarebestunderstoodassequencesofbehavioral,affectiveandcognitive responsesratherthanassingleresponses(Clore&Robinson,2011).Asaresult,investigators mayobtainverydifferentfindingsdependingonwhentheycollectparticipant’sresponses.In studiesoftheself,forexample,researchershavediscoveredthatpeople’sinitialreactionsto evaluationsfavorself-enhancementtheorybutlaterreactionsfavorself-verification(e.g., Swann,2012;Swann&Schroeder,1995).Translatedintothecontextofourdiscussionof agency,thequestionmaybenotsomuchwhetherpeopleobey,conformandsoon,butfor howlong.Thisrequiresresearcherstoobservepeopleoveraperiodoftimeinspecificcontexts ratherthancontrollingandmanipulatingthosecontexts.Thismoreexpansiveapproachmay provideinsightintoboththephenomenonofinterestaswellasitsnaturallyoccurringopposite. Alongertemporalframemayalsoallowresearcherstoexaminehowpeopleworkto shapesituationsandescapefromsituationsthatthwarttheirattemptstoexertpersonal agency.Forexample,underwhatconditionswillthosethatinitiallygiveintothesituational pressureriseupandavengethemselves?Similarly,whenwillthosewhoinitiallyrefrainfrom helpingredeemthemselvesbyrushingtotheassistanceofthoseinneed.Afterbeingsubjected 39 topowerfulsituations,underwhatconditionswillpeopleworktoregainagency,choiceand control(e.g.,Gamsonetal.,1982)?Andwhenwillpeoplewhohavebeengoadedintoassuming anuncharacteristicidentityactivelyrepudiatethatidentity(e.g.,Swann,2012).New technologiesthatallowlaboratoryresearcherstotracknaturallyoccurringbehaviorsafter participantsleavetheexperimentallaboratory(e.g.,mobilesensingtechniques;Harari,2015;in press)maybeparticularlyusefulinexpandingthetemporalframeofresearch.Such technologiesmayallowresearcherstotrackbehaviorsonascalethatwasonceunimaginable. Infact,through“BigData”techniquesresearcherscancollectbillionsofdatapointsfromvast numbersofparticipants.Intheseandrelatedways,researchersmaycapitalizeonrecent innovationsdesignedtolaybarephenomenathatarepreciselytheoppositeoftheonesthat theinvestigatorsetouttoexamine. Conclusion Thesearetempestuoustimesforsocialpsychology.Overthelastdecadeandahalf,a paradeofcriticsfromwithinthefieldhasraisedseveralseeminglydisconnectedconcerns. Specifically,theyhaveassailedsocialpsychologistsfor:creditingthemselveswithpredicting unforeseenoutcomes(“Harking”;Kerr,1998);rushingtotestelaboratetheoriesbefore accuratelycharacterizingthephenomenonunderscrutiny(Rozin,2001;2009);focusingon problematicsocialbehaviorswhileoverlookingpositiveandfunctionalones(Krueger&Funder, 2004);devotingtoomuchattentiontospecifyingpsychologicalmechanismsattheexpenseof observingnaturallyoccurringovertbehavior(Baumeister,Vohs,&Funder,2007);failingto demonstratetherelevanceofexperimentalfindingstonaturallyoccurringphenomena(Cialdini, 40 2009);andsuspendingdatacollectionprematurelyintheserviceoftheoryconfirmation(“phacking”;Simmons,Nelson,&Simonsohn,2012). Althoughtheforegoingconcernsmayseemunrelatedtoeachother,wesuggestthatthey areallsymptomsofthesameunderlyingphenomenon:atendencyforresearcherstoseek confirmationofasingletheoreticalormeta-theoreticalapproachwhilerelyingalmost exclusivelyonexperimentalapproaches(seealsoMorton,Haslam,Postmes,&Ryan,2006).Our reviewpresentsacasestudyofthispropensityanditsconsequences.Weshowthat researchershavesoughtandfound“evidence”oflackofagencywheninfactdatafromboth withinandoutsidethelaboratorycouldequallywellsupporttheoppositeconclusion. Althoughwebelievethatthisproblemisaseriousone,thegoodnewsisthatrelatively simplechangesinthewayresearchersconstructandtesttheoriesshouldremedyit.Moreover, theseremediescanbeputinplacewhiletheory-drivenlaboratoryexperimentationremainsthe field’smainstay;tonamejustoneexample,researchoncompensatoryresponsestocontrol deprivation(forareview,seeBukowski,&Kofta,in2017)showshowlaboratoryexperiments canbeusedtorestoreagencytoourtheoreticalmodels. Letusclosebynotingthatinencouragingresearcherstoacknowledgeandstudy expressionsofhumanagency,wearenotendorsingregressivesocialpoliciesthatarebasedon blamingthevictimsofharshorunhelpfulculturalconditions.Forexample,justbecausepeople canexertagencytoovercomenegativesocialstereotypesorresisttempting-but-unhealthy foods,thisdoesnotmeanthatweasasocietyshouldassignresponsibilitytothosewhofall victimtosuchphenomena.Rather,oursuggestionisthatinadditiontoattemptingtochange socialconditionsthatcausesuffering,effortsshouldbemadetoenlistthefeelingsofagencyof 41 thewould-bevictimsofdeleterioussocialconditionstoempowerthemtotranscendtheir socialconditions.Thisnewfocuswillleadtoaverydifferentvisionofhumanbeings,onethat bettercapturesthewaypeopleexperiencethemselvesandeachother.Thisvisionwill,inturn, increaseboththeveracityofsocialpsychologicaltheoryaswellasitsrelevancetothenaturally occurringphenomenonitstrivestoilluminate.Ifpsychologistsloosentheirembraceof situationismandbroadenthelensesthroughwhichtheystudybehavior,theywillwitnessthe numerousstrikingandingeniouswaysthatthehumanspiritassertsitself.Andthehumanspirit shouldbeacentralconcernforus.Indeed,asareviewerofanearlierversionofthispaper noted,“if‘agency’isnotthecoreofhumannature(comparedtoouranimalbrethren),then whatis?” 42 Footnotes 1Arguably,Milgramonlybelatedlyacknowledgedthispoint.Althoughheranabout30 variationsofhisexperimentintheearly1960’s,heonlypublishedasinglevariationin 1963inwhichcompliancewassurprisinglystrong(65%).Hethenwaitedoveradecade beforepublishingmostoftheothervariationsin1974.Duringthatdecadeandeversince, knowledgeofthe65%variationhascontributedenormouslytothepowerofthesituation narrative. 2 RossandNisbett(1991)correctlynotethattheiracknowledgementoftheroleofconstrual distinguishestheirpositionfromradicalbehaviorism.Nevertheless,theirfailuretoconsider agencyandtheprocessesthatunderlieitgivestheirformulationadecidedlybehavioristicfeel, whichiswhywehavedubbedtheirformulation“behaviorismlite”. 3 Atfirstblush,itmightbetemptingtoassociatelackofagencywiththelackofexplicit, consciouscontrolthattheoreticallyoccurswhenimplicitprocessesregulatebehavior(e.g., Bargh,1994).Nevertheless,conceptuallylackofagencyisorthogonaltotheexplicit-implicit distinction.Thatis,becauselackofagency(andagency)canalmostsurelybeautomatizedand thusimplicit,thedegreetowhichagivenbehaviorisimplicithasnodirectbearingonthe degreetowhichitisagentic. 4 The95%confidenceintervalsofthedifferencefromthemid-pointofthescalewere:Alloy, Peterson,Abramson,andSeligman:-.87to-52,meandifferenceof.70,Asch’slinejudgment study:-1.44to-1.04,meandifference1.24,Baumeisteretal.:-.49to-.16,meandifference of.32,DarleyandLatane:-.74to-.34,meandifferenceof.54,Haneyetal.:-1.04to-.61,mean 43 differenceof.83,Milgram:-1.67to-1.25,meandifferenceof1.46,andSteeleandAronson:-.48 to-.12,meandifferenceof.31.Also,theoriginalagencyscaleincludedtwoadditionalitems (“abandonvs.clingtotheirmoralconvictions”and“lackvs.possessfreewill”).Wedropped theseitemsbecausetheydiminishedtheinternalconsistencyofthescale. 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