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Perspectives on Psychological Science, in press
Restoringagencytothehumanactor
WilliamB.Swann,Jr.JolandaJetten
UniversityofTexasatAustinUniversityofQueensland
RunningHead:TRIUMPHOFHUMANSPIRIT
Acknowledgements:
WethankHartBlanton,SerenaChen,DavidFunder,AlexHaslam,andSanazTalaifarfortheir
helpfulcommentsonpreviousdraftsofthispaperandAnhThaiforhisassistancewithStudies1
and2.ThisresearchwassupportedbyNSFgrantsBCS-1124382,BCS-1528851toWilliamB.
SwannandAustralianResearchCouncilFutureFellowship(FT110100238)awardedtoJolanda
Jetten.AddresscorrespondencetoWilliamB.Swann,Jr.,UTDepartmentofPsychology,1
UniversityStation,A8000,108E.DeanKeeton,Austin,Texas78712-0187,[email protected].
2
Abstract
Acursoryreadofthesocialpsychologicalliteraturesuggeststhatwhenpeoplefindthemselves
instrongsituations,theyfailtodisplayagency.Theearlyclassicstudiesofconformity,
obedience,andbystanderintervention,forexample,arerenownedforshowingthatwhen
challengedbystrongsituationalpressures,participantsacquiesced--evenifitmeant
abandoningtheirmoralprinciplesordisregardingtheirownsensorydata.Laterstudiesof
learnedhelplessness,egodepletion,andstereotypethreatechoedthis“powerofthesituation”
theme,demonstratingthatexposureto(ortheexpectationof)afrustratingorunpleasant
experiencesuppressedsubsequenteffortstoactualizegoalsandabilities.Althoughthiswork
hasprovidedmanyvaluableinsightsintotheinfluenceofsituationalpressures,ithasbeenused
tobuttressanunbalancedandmisleadingportraitofhumanagency.Thisportraitfailsto
recognizethatsituationsarenotinvariablyenemiesofagency.Instead,strongsituationalforces
oftenallowfor,andmayevenencourage,expressionsofhumanagency.Weexaminethe
nature,causesandconsequencesofthisphenomenon.Weproposetakingabroaderapproach
thatemphasizeshowrespondingtosituationalpressurecancoexistwithagency.Wesuggest
thatthisnewemphasiswillcreategreaterconvergencebetweensocialpsychologicalmodels
andtheexperienceofagencyineverydaylife.
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Restoringagencytothehumanactor
Peoplelackagency.Thisis,atleast,theimpressionreadersmighttakeawayfrom
readingthesocialpsychologicalliterature.Instudyafterstudy,participantssurrendertothe
pressuresandcuesintheimmediatesituationratherthanagenticallyexpressingtheir
idiosyncraticgoals,values,capacitiesanddispositions.Therootsofthisimpressioncanbe
tracedtoseveraliconicdemonstrationsofthe“powerofthesituation”,includingapropensity
torepudiateunambiguoussensorydatainresponsetogrouppressure(Asch,1955),yielding
underpressureappliedbyanexperimenter(Milgram,1963)or“warden”(Haney,Banks,&
Zimbardo,1973),ordisplayingapathyinresponsetothedistressofanother(Darley&Latane,
1968).Morerecentinvestigationshaveprovidedfurthertestimonytothepowerofsituational
forcestosuppressindividualinitiativeandabilities.
Makenomistake:thepastemphasisonthepowerofthesituationtosuppressagency
hasproduceddeep,enduring,andimportantinsightsintothehumancondition.Nevertheless,
assumingthatsituationsandagencyrepresentdifferentendsofacontinuumencourages
researcherstotakeresponsivenesstosituationsasevidenceoflackofagency.Thisassumption
ismisleadingbecausepeopleexerciseagency--thecapacityandintentiontocontroltheirown
behaviorandoutcomes(Bandura,2006)--byassessingthesituationanddetermininghowbest
toreachtheirgoalswhileremainingfaithfultotheirbeliefsanddispositions.Withinthis
framework,humanfunctioningissociallysituatedandculturallyembedded.Behaviorgrowsout
ofthedynamicinterplayofintrapersonalandenvironmentaldeterminants,includingthe
capacityofpeoplethemselvestoalterthecourseofevents.Bandura(2006)notesthatagency
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hasseveralotherproperties,includingforethought(thinkingabouthowtoeffectivelypursue
goalsinthefuture),self-reactivity(propensitytoregulatebehaviorintheserviceofgoalsand
purposes),andself-reflectiveness(thetendencytoreflectuponpastexperiencesandchange
behaviorthatseemsmoreapttoachievegoals).
Withinthisframework,peopleactagenticallywhentheyrelyontheirassessmentofthe
situationaswellastheirgoals,beliefs,dispositionsandsoon.Exercisingagencyrequiresbeing
responsivetothesituationratherthanbeingincompetitionwiththesituation(e.g.,Bandura,
2006).Moreover,agencycanbemanifestedinavarietyofways.Forinstance,responsiveness
tosituationsmayreflectthedefeatoftheformofagencythatisontheresearcher’sradarbut
victoryofaformofagencythattheresearcherhasoverlooked.Consistentwiththis,laterinthis
articlewewillshowthatinsomeexperiments,strongsituationalpressurescrushedoneformof
agencywhileactivatinganotherformofagency.Inotherexperiments,situationalpressures
amplifiedratherthansuppressedtheexpressionofagencyeitherintheimmediatesituationor
atalatertime.
Inshort,therelationshipbetweensituationsandhumanagencyisfarmorenuanced
thanthepower-of-the-situationnarrativesuggests(apointacknowledgedbothbyAschand
Milgram1).Ourgoalhereistobringthismorenuancedstorytotheattentionoftheoristsand
researchers.Tosetthestageforourargument,weexaminetheeventsthatgaverisetothe
currentassumptionthatsituationsaretheenemiesofagency.Inparticular,weaskhowthe
fieldofsocialpsychologycametochampionthisbelief.Westartwithabriefsynopsisofthe
intellectualhistoryofthepower-of-the-situationapproach,includingtheclassicstudiesthat
grewoutofthemovement.
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Originsofthepeople-lack-agencythemeinsocialpsychology
Theideathatsituationsarepowerfuldeterminantsofbehaviorwasfirstcodifiedinthe
earlybehavioristapproaches(e.g.,Watson,1913).Itappearedsoonthereafterinoneofthe
firstsocialpsychologicaltextbooks(FloydAllport,1924).AlthoughAllportrejectedradicalforms
ofbehaviorism(whicheschewedalldiscussionofcognitiveandemotionalmechanisms),he
endorsedtheideathatstudyingtheimpactofsituationswasmoreimportantthanstudyingthe
impactofconsciousness,ashesawconsciousnessasepiphenomenal.Later,Floyd’sbrother
GordonincorporatedFloyd’semphasisonsituationalinfluencesintothedefinitionofsocial
psychology:"howthethought,feeling,andbehaviorofindividualsareinfluencedbytheactual,
imagined,orimpliedpresenceofotherhumanbeings"(GordonAllport,1954,p.1,italics
added).
ThecomplicityofordinaryGermansintheNaziHolocaustprovidedfodderforthe
situationistassumptionsofsocialpsychologists.Milgram(1974),forexample,acknowledged
thathisworkwasinspiredby“thefactthatmanyofmyfriendsandrelativeswerebadlyhurtby
othermenwhoweresimplyfollowingorders”(quotedinPerry,2013,p.325).Froman
historicalperspective,Milgram’semphasisonthepowerofthesituationcanbeunderstoodas
amuch-neededantidotetotheshortcomingsofthetrait-basedformulationsofthetime
(Adorno,Frenkel-Brunswik,Levinson,&Sanford,1950).Theseapproachesscrutinizedthe
perniciousqualitiesofindividualswhileignoringthepowerfulimpactofsocialconditionson
rankandfileGermancitizens.
Someofsocialpsychology’smostprominentleaderslaterembracedthesesituationist
themes(butseealsoJahoda,1959;Lewin,1946;Moscovici,1976).Thistrendcontinuestothis
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day.Forexample,inthetraditionofFloydAllport,contemporarytheoristsRossandNisbett
(1991;2011)adoptedapositionthatmightbedubbed“behaviorismlite.”Ontheonehand,
contrarytoradicalbehaviorism,theyacknowledgedthatcognitions(especially“construals”)
caninfluencethemannerinwhichsituationscontrolbehavior.Nevertheless,consistentwith
behaviorism,theyassertedthatsituationshaveamuchmorepowerfulimpactonbehaviorthan
characteristicsofindividuals.Infact,theyeventrumpetedthe“principleofsituationism”asthe
firstlegof"thetripodonwhichsocialpsychologyrests"(Ross&Nisbett,1991,p.8).2
Theinfluenceofsituationismcanalsobeseeninthewidespreadconvictionthat
experimentationisthemethodologyofchoiceforunderstandinghumansocialbehavior.Within
thetypicalexperiment,participantsaremostlyreactiveandunabletoimposetheirpersonal
prerogativesonimplacableexperimenters(Wachtel,1973).Experimentersfocusnarrowlyon
theoutcomemeasureofinterest.Asaresult,whenpersonalorgroup-basedagencyis
expressedinamannerthatdefiestheexpectationsofresearchers,itoftengoesunnoticed.
Furthermore,indataanalysis,theeffectsofthesituationconstitute“systematicvariance”while
expressionsofagency(andthegoalsvalues,beliefs,anddispositionsthatunderliesuch
expressions)arerelegatedtothe“errorterm”.Withtheseassumptionsinhandandtheireye
onthesituationistball,earlysocialpsychologistsproceededtoconductaseriesofinnovative
studiesofsocialinfluenceprocesses.Aswenotebelow,tothisday,thesestudiesareoften
heraldedasevidencethatpeoplelackagencyandaretooweaktostanduptopowerful
situationalinfluences.3
Thesurprisepeopleexpresswhentheylearnabouttheresultsoftheearlyclassicstudies
ofsocialinfluenceisoftentakenasevidenceforthefundamentalattributionerror(the
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tendencyforperceiverstounderestimatetheimpactofsituationsontheactionsoftarget
individuals;Ross,1977).Giventhepowerofsituationstoelicitsociallyundesirablebehaviors
fromvirtuallyeveryone,theargumentgoes,complianceinsuchsituationsreflectsqualitiesof
thesituationratherthanthedispositionsofindividualsrespondingtothesituation(Nisbett&
Ross,1991).Nevertheless,becauseagency(thecapacityandintentiontocontrolone’sown
behaviorandoutcomes)isdistinctfromdispositions,ouranalysisherehasnodirectbearingon
theexistenceofthefundamentalattributionerror.Thatsaid,therearesomeinteresting
parallelsbetweenourreasoningandthatofcriticsofattributionalphenomenasuchasthe
fundamentalattributionerror.Forexample,justassomeresearchershaverejectedthe
assumptionthatsituationalanddispositionalattributionsarehydraulicallyrelated(e.g.,White,
1991),werejectthenotionthatagencyandsituationsarehydraulicallyrelated.Infact,we
suggestthatsituationalpressurescanincreaseaswellasdecreaseexpressionsofagency.
Lackofagencyintheclassicstudies
Socialpsychologistshavefocusedspecificallyonwhetherpeopledisplayagencyinthe
faceofoneparticulartemptation:strongpressuresintheimmediatesocialsituation.Oneof
thefirsthighlyinfluentialstudiesinthisgenrewastheline-judgmentstudybyAsch(1951;
1955).Heaskedhowparticipantsinanostensibleperceptualtaskwouldreactwhen
accomplicesmadejudgmentsaboutthelengthofthelinesthatwereclearlywrong.Thefinding
wasthatparticipantscavedtothepressureofthemajoritywithsurprisingfrequency.Thisled
Aschtolament“Thatwehavefoundthetendencytoconformityinoursocietysostrongthat
reasonablyintelligentandwell-meaningyoungpeoplearewillingtocallwhiteblackisamatter
ofconcern.Itraisesquestionsaboutourwaysofeducationandaboutthevaluesthatguideour
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conduct”(1955,p.6).Contemporarytextbookauthorsagree:“Thisisclearlytheworstsideof
conformity:Somepeoplewentalongwiththegroupeventhoughthatmeantdoingsomething
thatwasplainlywrong,eventothem”(Baumeister&Bushman,2008,p.266).
AseriesofstudiesbyMilgram(1963)focusedonwhenandwhypeopleobeyauthority
figureswhoencouragethemtoostensiblyhurtsomeoneelse.Inthebest-knownofabout30
variationsofthestudythatMilgramconducted,65%ofparticipantsdeliveredthemaximumof
450voltstoanallegedotherparticipant.Milgramportrayedthesefindingsasevidencethat
peopleeventuallyrelinquishagencywhenexposedtoextremesituationalpressure:“theperson
givesthemselvesovertoauthorityandnolongerviewshim[orher]astheefficientcauseofhis
[orher]ownactions”(Milgram,1974,xii).Today,thisfindingisoftenframedinpopular
undergraduatetextbooksasdemonstratingthepowerofsituationalforcesoverpersonality.For
example,“Althoughpersonalitycharacteristicsmaymakesomeonevulnerableorresistantto
destructiveobedience,whatseemstomattermostisthesituationinwhichpeoplefind
themselves”(Kassin,Fein,&Markus,2008,p.282).Similarly,Myers(2014,p.206)concludes
that“Undertheswayofevilforces,evennicepeoplearesometimescorruptedasthey
constructmoralrationalizationsforimmoralbehavior.“
Athirdlineofinvestigationtestedtheideathatpeoplewillfeellessresponsibilitytohelp
otherswheninthepresenceofothersthanwhentheyarealone.Consistentwithexpectation,
DarleyandLatane(1968)reportedthatasthenumberofonlookerstoanemergencysituation
increased,therateofhelpingdecreased.Hereagain,featuresofthesocialsituation
determinedwhetherornotpeoplebehavedinamorallydesirablemanner.
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PerhapsthemostcelebratedtestofthepowerofthesituationwastheStanfordprison
experiment(Haneyetal.,1973).Thoseassignedtotheroleofguardbehavedinadictatorial
andderisivemannertowardprisoners,whointurnbecamesubmissiveandcontrite.The
researchersassertedthatthekeydeterminantofthebehaviorofparticipantswastheroleto
whichtheyhadbeenassigned:“Guardaggression…wasemittedsimplyasa‘natural’
consequenceofbeingintheuniformofa‘guard’andassertingthepowerinherentinthatrole”
(Haneyetal.,1973,p.12).Similarly,Zimbardoconcludesthatthedataillustrate‘thepowerof
situationalforcesoverindividualbehavior”(2007,p.21).Moreover,intheirtextbook,Vaughan
andHogg(2014,p.270)interpretedtheStanfordstudyasindicatingthat“Ultimately,rolescan
actuallyinfluencewhoweare—ouridentityandconceptofself”.Thisfitswiththeconclusion
thatothershavereachedwhentryingtoexplainwaratrocitiessuchasthosethatoccurredat
AbuGhraib.Forinstance,Schlesinger(2004)commented“Abusivetreatmentofdetainees
duringtheGlobalWaronTerrorismwasentirelypredictablebasedonafundamental
understandingofsocialpsychologicalprinciples”(p.111).
Andiftherewasanylingeringquestionregardingthecommonportrayaloftheclassic
studies,notethelabelswithwhichthestudiesareroutinelytagged:‘theAschconformity
experiments’,Milgram’s“obediencetoauthoritystudies”,the‘bystanderapathy’and“the
Lucifereffect”effect.Yetdespitethesituationistnarrativesurroundingthesestudies,the
investigatorswhoconductedthesestudiesactuallyfoundevidenceforthepowerofagencyas
wellasthepowerofthesituation.Forexample,aclosereadingofAsch’sworkrevealsthathe
wasintriguedbyevidenceofbothconformityandnon-conformityandthekindofappraisals
thatparticipantsmadeaboutthesituationinwhichtheyfoundthemselves.Similarly,whereas
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manypeopleareawareofMilgram’s1963paperwherehereportedthat65%ofparticipants
endorsedthemaximumshocklevel,thekeymessageofhis1974book(whereinheemphasized
thewidevariabilityofobediencerates)hasattractedfarlessattention.Finally,althoughthe
Stanfordprisonstudyisrenownedforthecrueltyoftheguardsandcomplianceoftheprisoners,
recentaccountsofthisstudy(Zimbardo,2007)revealthatonlysomeguardswereoverly
aggressiveandsomeprisonersactuallyopenlyrebelled.
Inshort,evidenceofnon-conformityanddisobediencehasrarelymadeitswayintothe
narrativesassociatedworkonsocialinfluence.Andyes,itistruethatlaterinvestigators
exploredtheoppositetendencyforpeopletoagenticallyactontheirconvictions(Gamson,
Fireman,&Rytina,1982;Skitka,2014;Swannetal.,2012).Nonetheless,thosearguingforthe
powerofthesituationhavevastlyoutnumberedadvocatesofagency.Notsurprisinglythen,the
powerofthesituationnarrativehasshapedthewaythatcontemporarystudents—andlikely
laypersonsandevenmanyresearchers--perceivethisresearch.Nextweshowhowthis
imbalancehasmanifesteditselfinrecentyears.
Lackofagencyinmorerecentstudies
Wewonderedifmorerecentworkhasalsoprovidedevidenceofthetendencyfor
situationalpressurestocompromisehumanagency.Tofindout,wesearchedtheresearch
literatureconductedinthedecadesfollowingtheearlyclassicstudiesforworkthat(a)involved
aclearcontestbetweenparticipantsandapowerfulsituationalinfluence;(b)appearedtobe
replicable;and(c)commandedconsiderableattentionforatleast10years.Wediscoveredthat
althoughresearchershavecontinuedtoexplorethepowerofthesituation,theoutcome
measureshaveshiftedfromparticipants’responsestotheactionsofothersontothetask
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performanceofparticipantsthemselves.Thisshiftontoagenticdisplaysassociatedwithtask
performancehascompelledresearcherstostudyindividualsactingaloneratherthaningroups.
Thisisanimportantchangebecauseitblockstheabilityofindividualstorestoreagencyby
affiliatingandconnectingwithotherindividualsintheexperimentalcontext.Beforespellingout
theimplicationsofthisdevelopment,webrieflyreviewthreeexemplarsofthisnewgeneration
ofpower-of-the-situationresearch.
Oneofthepioneeringandhighlyinfluentialprogramsofresearchinthistraditionfocused
on“learnedhelplessness.”Thisworkdemonstratedthatwhenpeople(ornon-humans)
discoverthattheireffortstocontroltheiroutcomesareconsistentlyfrustrated,theyconclude
thattheyarehelplessandsuspendfurthereffortsatmastery(e.g.,Abramson,Metalsky,&Alloy,
1989;Abramson,Seligman,&Teasdale,1978;Seligman,1975).Theseeffectsemergeeven
whenparticipantsarefullycapableofsuccessfullycompletingthetaskinquestion.
Effortwithdrawalmayalsoemergewhenpeopleundergoaphenomenondubbed“ego
depletion”(Baumeister&Vohs,2007).Researchersworkingwithinthistraditionassumethat
self-controlislikeamuscle.Justasphysicalexertioncancausefatigueanddegrademuscular
performance,afewmomentsofmentalexertioncansappeople’s“willpower”,deprivingthem
ofthementalenergytheyneedtoregulatetheirownbehavior.Theyconsequentlyfallvictimto
situationalpressuresinsteadofpursuingimportantgoals,therebydegradingtaskperformance.
Peoplemayalsowithdraweffortafterbeingremindedofanegativesocialstereotypethat
callstheircompetenceintoquestion.Forexample,researchonstereotypethreathasshown
thatremindingAfricanAmericansoftheircategorymembershipcanactivatenegative
stereotypesabouttheirintelligence(Steele&Aronson,1995).Similarly,remindingfemale
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collegestudentsoftheirgendermayactivatestereotypesthatwomenlackproficiencyinmath.
Bothtypesofstereotypethreatunderminesubsequentperformanceonstandardizedtests
(Spencer,Steele,&Quinn,1999).Theseperformancedeficitspresumablyoccurbecause
activatingnegativesocialstereotypesdistractspeoplefromtaskstheyareattemptingto
completeandfostersanxietyandperformancemonitoring.Theresultingperformance
decrementsproducenegativeexpectationsandfeelingsofhopelessnessthatmayeventually
underminemotivationtoexcel.Animportantfeatureofthetheoryistheassumptionthat
susceptibilitytosuchthreatshaslittletodowithcharacteristicsofvictims;instead,stereotype
threatsareextrinsictoactorsor“intheair”,affectingallthosetowhichthestereotypeapplies
(Steele,1997).
Fromportrayalsoftheearlystudiesonconformityandobediencetomorerecentstudies
onstereotypethreat,aclearimageofhumanbeingscomesintofocus,oneinwhichtheyare
surprisinglypowerlesstoresiststrongsituationalforces.Todetermineifobjectiveobservers
wouldalsoreachthisconclusion,weconductedastudy.Webeganbyacquaintingnaivejudges
withaccountsoftheresearchdiscussedabovethatappearedinmajorsocialpsychology
textbooks.Eachparticipantreadadescriptionoftworandomlyselectedstudiesdrawnfrom
sevenofthemostwidelyusedtextbooks(Aronson,Wilson,&Akert,2013;Baumeister&
Bushman,2008;Gilovich,Keltner,Chen,&Nisbett,2012;Kassin,Fein,&Markus,2008;Myers,
2014;Sutton&Douglas,2013;Vaughan&Hogg,2014).Morespecifically,participantsreadthe
methodandresultsoftwoofthefollowingstudies:aclassiclearnedhelplessnessstudybyAlloy,
Peterson,Abramson,andSeligman(1984,fromKassinetal.,2008,N=126),Asch’sline
judgmentstudy(fromAronsonetal.,2013,N=120),anegodepletionstudybyBaumeister,
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Bratslavsky,Muraven,andTice(1998,fromBaumeister&Bushman,2008,N=124),theclassic
bystanderapathystudybyDarleyandLatane(1968,fromGilovichetal.,2012,N=121),a
descriptionoftheStanfordPrisonExperimentbyHaney,BanksandZimbardo(1973,from
Myers,2014,N=125),Milgram’sclassicobediencestudyusingtheshockparadigm(1963,from
Aronsonetal.,2013,N=124),and/oraclassicstereotypethreatstudybySteeleandAronson
(1995,fromBaumeister&Bushman,2008,N=116).
Afterreadingthedescriptionofeachstudy,participantsratedtheextenttowhichit
depictedpeopleaspossessingagencyonsix,six-pointscalesrangingfrom-3to+3.Specifically,
participantsratedtheextenttowhichthestudiesrevealedthatpeopleare“veryweak”vs.
“verystrong”,“lackagency”vs.“possessagency”,“sheep-like”vs.“possessagency”,“caveto
situationalpressure”vs.“defysituationalpressure”,“canbepressuredtodothingsagainst
theirwill”vs.“resistpressuretodothingsagainsttheirwill”,and“arepowerful”vs.“weak”.
Afterreversescoringthelastitem,theitemsweresummedforeachstudy.Theresultingscales
wereinternallyconsistent,withallalphas>.82.
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ThemeansinFigure1allfellonthe‘lackofagency’endofthescaleandineverycase,the
meanscorewassignificantlydifferentfromthemid-pointofthescale,allps<.001.4
Traits
2
1
0
-1
-2
Study1.Meanratingsoftheextenttowhichstudiesrevealthatpeoplelackagency(-3)
versuspossessagency(+3).Errorbarsdisplayconfidenceintervals.
Thisevidencesuggeststhateachofthesehighlyinfluentialandwidelycitedstudiestendto
paintapictureofhumansaslackingagencyinthefaceofsituationalpressures.
Onecoulddefendthepeople-lack-agencybiasintheaccountsoftextbookwritersby
notingthattheyweretryingtomaketheirpointsclearlyandprovocativelyandthatoverstatingandover-simplifyingfindingsisaneffectivemeansofattainingthisend.Fairenough.
Ourpoint,however,isnotmerelythattextbooksoversimplifybutthattheysystematically
oversimplifyintheserviceofconcludingthatpeoplelackagency.Forinstance,textbooksdonot
over-claimthedegreetowhichpeopledisplaydisobedienceorrebellion.Instead,theirover-
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claimingemphasizesthepowerofsituationalforcesandthefecklessnessofpeoplewho
encounterthem.
Thepopularityofthepeople-lack-agencynarrativeissurprisingonmanylevels,notthe
leastofwhichisthatitwouldseemtoconfirmthefearsthatmanyWesternershaveofbeing
overpoweredbythecollective(Hornsey&Jetten,2004;Markus&Kitayama,1994).Bethisasit
may,itraisesanimportantquestion:Doesthelack-of-agencynarrativefaithfullycapture
humannature?Innaturallyoccurringsettings,arepeopleasunabletostanduptosituationsas
theresultsofthesestudiessuggest?Afterall,theresultsofanygivenexperimentmerelyshow
whatcanhappenwhenagivensampleofparticipantsareexposedtoparticularstimuliina
specificcontext.Experimentsarenotdesignedtoprovideinformationaboutthereal-world
prevalenceofthephenomenaunderscrutiny.
Ofcourse,itisextremelydifficulttoestimatetherealworldprevalenceofagencyversus
thepowerofthesituation.Nevertheless,hintsregardingtheprevalenceofagencyintheclassic
studiescanbegleanedfromcarefulexaminationoftheresponsesofparticipantsintheoriginal
people-lack-agencystudiesaswellasfollow-upstothesestudies—studiesthatwereall
intendedtochallengeindividuals’agency.
Dopeoplereallyroutinelysurrendertosituationalpressures?
Webeganbytakingacloselookatlaboratorynotesfromtheclassicdemonstrationsofthe
powerthesituation.Aswewillshow,thesenotesprovideadifferentandmorecomplexpicture
ofthesestudiesthantheonefeaturedinstandardaccounts.Ratherthanbeingpassively
buffetedaboutbypowerfulsituationalpressures,participantsworkedtofindawaytopursue
theirownagendaswithinthelimitationsimposedbythosepressures.
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Revisitingclassicevidencethatpeoplelackagency
Manybelievethattheearlyclassicstudiesprovideevidenceofnear-universallackof
agency.Thisisinaccurate.ConsidertheAsch(1955)line-judgmentstudy.Althoughmost
participantsintheAsch(1955)studydisplayedsomeevidenceofconformity,57%thwartedthe
majoritymorethanhalfthetime.Giventhatthedominantresponsewasdissent,itisfactually
incorrecttocharacterizethisstudyasevidenceofwidespreadconformity.Furthermore,when
participantsdidconformtothemajority,mostdidnotseethemselvesaspassivelyyieldingto
themajority.Tothecontrary,post-experimentalaccountsofparticipantsintheAschstudy
suggestedthattheywerestronglyinfluencedbyafeelingofconnectionwith,andobligationto,
theother(ostensible)participants.Aschhimselfpointedoutthatwhentheydeclinedtoreport
theirtrueperceptionsofthelengthofthelines,itwasoftenbecausetheyworriedabout
embarrassingotherparticipants(Asch,1955).Theseparticipantswerenotignoringtheirown
perceptions;theymerelyprioritizedtheirfeelingsofconnectionto,andempathywith,other
individualsoverthedesiretobecorrect.Ratherthanbeingoverwhelmedbythepowerofthe
situation,theyagenticallypursuedtheirdesiretobecommunal,eventhoughitmeant
renderingjudgmentsthattheyknewtobeincorrect(e.g.,Higgins,2012;Jetten&Hornsey,
2012).
AccedingtothepowerofthesituationwasalsofarfromuniversalintheMilgramstudy.In
fact,although65%oftheparticipantsinMilgram’s“standardparadigm”compliedwiththe
teacher’sinjunctionsallthewaytothemaximumlevelofshocks,thedesignationofthe
“standardparadigm”wasarbitrary;inreality,the65%conditionwasnomorestandardor
representativeofpeople’sresponsesthananyoftheothervariations(Russell,2011).
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Complianceinthe30-oddvariationsoftheparadigmrangedfrom0%to100%.Importantly,the
vastdifferencesinratesofcomplianceappeartohavemoretodowiththeconnectionsthat
participantsfeltforotherpeopleintheexperimentthanwiththepowerofthesituationover
theagencyofparticipants.Inparticular,strengtheningtheconnectionwiththeexperimenter
(bydecreasingpsychologicalorphysicaldistancetohim)increasedcompliancewiththe
experimenter;strengtheningtheconnectionwiththeleaner(bydecreasingpsychologicalor
physicaldistancetohim)decreasedcompliancewiththeexperimenter(Haslam&Reicher,
2012).
ObedienceintheMilgramparadigmthusreflectedanindividual’scapacitytoactby
connectingwithothersratherthancapitulationtothedemandsofapowerfulauthorityfigure.
Furthersupportforthispossibilitycomesfromanalysesofreactionstothepromptsthatthe
experimenterdeliveredtotheteacher(Burger,Girgis&Manning,2011).Theexperimenter
beginspolitely(“Pleasecontinue”)andbecomesincreasinglyforcefulanddemanding,
culminatinginadirectorder(“Youhavenochoice,youmustcontinue”).Contrarytothe
assumptionthattheeffectsweremediatedbyobedience,themoreorder-liketheprompt(and
thusthemoretheconnectionwiththeexperimenterischallenged),thelowertherateof
compliance.Instead,themosteffectivepromptsaskedfortheparticipants’assistancein
advancingscience,andthispatternalsoemergedinsimulationsthatvariedtheorderinwhich
differentpromptsappeared(Haslam,Reicher,&Birney,2014).Thesefindingsmakeiteasyto
understandwhy,inanunpublishedlaboratorynote,Milgramhimselfwonderedwhetherit
mightbemoreaccuratetolabelthephenomenonhehaduncovered“cooperation”ratherthan
“obedience”(Haslam,Reicher,Millard,&McDonald,2015).Theyalsosupporttheconclusion
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thatobedienceintheMilgramstudyhadmoretodowithmisplacedtrustthanobedience
(Darley,1995;Perry,2013).Assuch,theresultsmaysaymoreaboutthepowerofrelationships
thanthepowerofthesituation.
Furtherevidencefortheimportanceoftheconnectionspeopleforminstudiesofsocial
influencecomesfromalaterinvestigationinwhichparticipantshadanopportunitytoform
smallcoalitionsagainstanauthorityfigure(Gamsonetal.,1982).Inthisstudy,ratesofrebellion
werequitehighandcompliancewiththeauthorityfigurewasrelativelylow.Infact,halfofthe
groupscompletelyrefusedtocomplywiththedemandsoftheauthorityfigureandamere12%
compliedcompletely.Suchevidencesuggeststhatitishazardoustousetheresultsof
Milgram’sstudiesasabasisforconcludingthatpeopleroutinelyknuckleundertothepowerof
thesituation.Instead,thenatureofthecoalitionspeopleformwithotherhumanagentsis
determinativeoftheextenttowhichpeopledefyorgiveintothepowerofthesituation.As
such,onekeytounderstandingconformityandobedienceisidentifyingtheconditionsthat
promoteagenticrespondingthroughcoalitionformation.
Similarissuesarisewhenapplyingthepower-of-the-situationnarrativetothebystander
interventionstudiesreportedbyDarleyandLatane(1968).Recentstudieshavehighlightedthe
crucialimportanceofthesenseofconnectionparticipantshavetothebystanderinsuchstudies.
Thatis,whenthevictimisamemberofone’sowngroup,increasingthenumberofbystanders
actuallyleadstomoreratherthanlesshelping(Levine&Crowther,2008;Slateretal.,2013).
Apparently,whenthereisaconnectionbetweenthebystanderandvictim(e.g.,whenafellow
groupmemberisimperiled),bystandersareexpectedtolendahand,andthepressuretodoso
increaseswithincrementsinthenumberofgroupmemberswhoareobserving.Thisfinding
19
suggeststhathelpingwasrelativelylowintheoriginalDarleyandLatanestudybecause
participantsfeltnoconnectiontothevictim.Unfamiliaritywiththevictimmayalsoexplainthe
(greatlyexaggerated--Manning,Levine&Collins,2007)lackofhelpingintheKittyGenovese
incidentthatinspiredtheDarleyandLataneresearch.
TheserelativelyrecentfindingssuggestthattheDarleyandLatanefindingsshouldnotbe
regardedasprovidingahighlygeneralizablebaselineforratesofhelpingbehavior.Inaddition,
theyalsoshowthattounderstandbystanderbehavior,weneedtofocusonthepotentialof
coalitionformationandsharedgroupmembership.Thedecisiontohelpshouldbeseenasan
expressionofagencywherebypeoplehelpbecausetheycareaboutthevictim(foranoverview,
seeFischeretal.,2011).
AdistinctivesetofconcernscloudinterpretationsoftheStanfordprisonstudy.First,
questionshaverecentlyemergedregardingtheprevalenceofcomplianceinthatstudy.
Althoughtextbookaccountsofthisstudygenerallyimplythatcompliancewiththeassigned
roleswasnearuniversal,recentaccountsofthestudysuggestotherwise(Haslam&Reicher,
2012).Forexample,inthefirstphaseofthestudy,prisonerschallengedtheguards,refusedto
obeytheirorders,andmockedtheirauthority(Zimbardo,2007,p.54).Whenguardsresponded
bypunishingsuchresistance,insubordinationamongprisonersescalated.Theculmination
occurredwhentwoprisonersremovedtheircapsandprisonnumbersandbarricaded
themselvesintheircell,shouting,“[T]hetimehascomeforviolentrevolution!”(Zimbardo,
2007,p.61).Preciselyhowthisrebellionwascrushedhasneverbeenspelledout,butZimbardo
himself(whodesignatedhimselftheleaderoftheguards)mayhavebeeninstrumentalinthe
process.Forexample,heofferedoneoftherebelliousprisonerspreferentialtreatmenttoact
20
asa“snitch”andsomehowconvincedhimthatitwasimpossibleforprisonerstoleavethe
prison.Whentheprisonerconveyedthenewsthat“Youcan’tgetoutofhere!”totheother
prisoners,ithada“transformationalimpactontheprisoners”(Zimbardo,2007,p.71).
Henceforward,theprisonersstoppedactingasacollective,andguardssubsequentlyhadlittle
troublecrushingtheresistanceofindividualsactingalone.
Andprisonerswerenottheonlyoneswhoresistedtherolestowhichtheywereassigned.
DespiteZimbardo’sprodding,only“aboutathird”oftheguards“becametyrannicalintheir
arbitraryuseofpower”(Zimbardo,1971,p.154).Ofthetwothirdswhorefusedtofallintothe
autocraticmode,somestrovetobe“toughbutfair”whileotherswereactuallyfriendlytothe
prisoners,performingsmallfavorsforthem(Haslam&Reicher,2012).
Nodoubt,someoftheparticipantsassignedtotheroleofguardsdidindeedbehaveina
punitiveandauthoritarianfashion.Yettherearereasonstoquestionwhethersituational
pressuresassociatedwithmereroleassignmentwereactuallyresponsiblefortheseeffects.For
example,Zimbardodidnotsimplyassignparticipantstotheroleofguard;heprovidedthem
withinstructionsabouthowtoimplementtheirroles.Notsurprisingly,thoseassignedtothe
roleofguardsinZimbardo’sprisonstudyreportedfeelingobligatedtodothebiddingof
Zimbardo(theirself-assignedleader).Thislikelyreflectsthefactthathetoldguardstodeprive
prisonersoftheirsenseofagencyandautonomy--extraneouselementsthatwentwellbeyond
roleassignment:
“Youcancreateintheprisonersfeelingsofboredom,asenseoffeartosomedegree,you
cancreateanotionofarbitrarinessthattheirlifeistotallycontrolledbyus,bythe
system,you,meanthey’llhavenoprivacy.Theyhavenofreedomofactiontheycando
21
nothing,saynothingwedon’tpermit.We’regoingtotakeawaytheirindividualityin
variousways.Ingeneralwhatallthisleadstoisasenseofpowerlessness”(Zimbardo,
2007,p.55)
Indirectevidencesuggeststhattheextraneouselementsintheinstructionsthat
Zimbardogavetohisguardswerecrucialdeterminantsoftheoutcomeofhisstudy.Consider
theconceptualreplicationoftheStanfordstudyfilmedbytheBBC.Participantsreportedtoa
mockprisonwheretheywererandomlyassignedtotheroleofguardsorprisoners.Incontrast
totheStanfordstudy,guardsdidnotbecomeauthoritariannotdidprisonersbecome
submissive.AlthoughtheBBCstudydifferedinnumerouswaysfromtheStanfordexperiment,
attheveryleastitshowsthatroleassignmentdoesnotinevitablyproducethebehaviors
observedintheStanfordstudy.Ofparticularrelevancehere,italsoprovidesfurtherevidence
oftheimportanceofcoalitionformationinsuchsettings.Intheoriginalexperiment,apowerful
experimenterformedcoalitionswiththeguardsandencouragedthemtoadoptan
authoritarianstanceagainstthehaplessprisonerswhowerediscouragedfromforming
coalitions.IntheBBCstudy,theexperimenterofferedneitherguidancenorsupporttoeither
guardsorprisoners.Despitethis,prisonersspontaneouslyformedcoalitionsandorganizeda
rebellion.The“powerfulsituation”inthetwostudies--roleassignment--wasidentical;what
madeallthedifferencewasthecoalitionsthatemergedinthetwostudieseitherbydesign(in
theStanfordstudy)orspontaneously(intheBBCstudy).
Inshort,severaldecadesafterthepublicationoflandmarkstudiesbyMilgram,Asch,
DarleyandLatane,andZimbardo,itisclearthatmostparticipantsintheseexperimentsdidnot
perceivethemselvestobeobeying,conforming,failingtohelp,ormerelyactinginaccordance
22
withassignedroles.Instead,participantsseemedstronglymotivatedtonavigateanunfamiliar
situationbyformingcoalitionswithotheractorsinthesetting.Intheireyes,atleast,they
remainedtruetotheirownconvictions.Itisthusmisleadingtoconcludethatparticipantsin
theseexperimentslackedagencyorconformedtosituationalpressuresmindlessly(e.g.,Langer,
Blank,&Chanowitz,1978).Instead,theseclassicstudiessuggestthatpeoplewereactiveagents
whoattemptedtoformconnectionstheyhopedwouldhelpthemseetheirwaythroughthe
perplexingsituationsinwhichtheyfoundthemselves.
Ofcourse,theforegoinganalysisrelies,inpart,onparticipants’explanationsofthe
reasonsfortheirbehavior.Onecoulddiscreditsuchreportsbypointingoutthatretrospective
reportsofthecausesofbehaviorarepronetobias(e.g.,Nisbett&Wilson,1979;Wilson,2002).
Althoughretrospectivereportsareindeedunreliableattimes,atothertimestheyarequite
valid(Ericsson&Simon,1980).Moreover,thereisindependentevidencethatagentically
formingconnectionswasontheradarofparticipantsintheoriginalclassicexperimentsaswell
asfollow-upstothoseexperiments.Asnotedabove,theresultsofthemanyvariationsofthe
Milgramexperimentsillustratethatthekeydeterminantofthebehaviorofparticipantswasthe
relativestrengthoftheconnectionstheyfeltwiththeexperimenterversusthelearner(e.g.,
Reicher,Haslam&Smith,2012).Similarly,follow-upstotheDarleyandLatanestudies(Levine&
Crowther,2008;Slateretal.,2013)revealedmuchhigherlevelsofinterventionwhen
participantsfeltconnectedtothevictim.Collectively,thesestudiessupporttheideathat,in
responsetopowerfulsituationalinfluences,anagenticdesiretoformconnections,ratherthan
passivecapitulationbestexplainstheresponsesofparticipantsintheclassicstudies.
23
Revisitingrecentsupportforthepeople-lack-agencytheme
Ifanagenticdesiretoformconnectionsmotivatedtheresponsesofparticipantsinthe
classicpeople-lack-agencydemonstrations,mayitalsohaveoperatedinmorerecent
demonstrationsthatpeoplelackagency?Probablynot.Aswenotedearlier,whereas
participantscouldexpressagencybyformingaconnectionwithsomeoneintheclassicstudies,
participantsinthemorerecentstudieshadnoopportunitytoconnectwithanyone.This
reflectsthefactthatbecausethemorerecentstudiesfocusedonindividualtaskperformance,
theexperimenterspreventedthemfrominteractingwithothers.
Webeginwithresearchonlearnedhelplessness.Thisworkhighlightedthewaysinwhich
people’sexperienceswithprolongedlackofcontrolmaydampentheirsubsequentmotivation
tomastertheenvironment,pursuegoals,andrealizetheirpersonalpotential(e.g.,Hiroto&
Seligman,1975;Seligman,1975).Suchmotivationaldeficitsareworrisomeastheymight
producemotivationaldeficitsincontextsinwhichperseveranceisnecessaryforsuccess.This
argumentwaslateramplifiedbyresearchindicatingthatuncontrollablesituationstendto
fosterinefficientinvestmentofcognitiveeffortthatculminatesincognitiveexhaustion(Kofta&
Sedek,1998;Sedek&Kofta,1990).
Incontrasttotheearlyinvestigationsoflearnedhelplessness,subsequentperspectives
offeramorenuancedandoptimisticpictureofresponsestocontroldeprivation.Inparticular,it
appearsthatpeople’sinitialandmostcommonreactiontocontroldeprivationistoamplify
effortstoexertcontrolincontextsthatofferthepossibilityofreassertingcontrol(forareview,
seeBukowski&Kofta,2017).Theearlystudiesinthistraditionexaminedtheimpactofcontrol
deprivationonsubsequentattributionalactivity,withtheassumptionthatattributions
24
representameansofmakingthesocialenvironmentmorepredictableandcontrollable(for
evenearlierworkonresistanceagainstrestrictionsoffreedoms,seeBrehm,1966;Wortman&
Brehm,1975).Theresearchersdiscoveredthatparticipantswhoweredeprivedofcontrolwere
subsequentlymoresensitivetoinformationregardingthecausesofanotherperson’sbehavior
(Pittman&Pittman,1980).Follow-upstudiesdemonstratedthatcontroldeprivationalso
bolsteredandrefinedsubsequentinformationseeking(D'Agostino&Pittman,1982;Swann,
Stephenson,&Pittman,1981)andinferentialprocessing(Pittman&D'Agostino,1985,1989).
Arelatedlineofworksuggeststhat,contrarytocommonunderstandingsofdepression,
peoplewhoaremildlydepressedmayintensifytheireffortstorestorecontrolbyprocessing
availableinformationmorecarefully.Supportforthispossibilitycomesfromresearchusingthe
sameoutcomemeasuresutilizedinresearchoncontroldeprivationbyPittmanandcolleagues.
Forexample,depressedpersonswereparticularlysensitivetoinformationregardingthecauses
ofanotherperson’sbehavior(McCaul,1983),displayedexceptionallyhighlevelsofinterestin
diagnosticinformationaboutaninteractionpartner(Hildebrand-Saints&Weary,1989),and
werelessapttodisplaythecorrespondencebias(Yost&Weary,1996).Consistentwithour
analysis,itappearsthatparticipantsinthesestudiesattemptedtoregaincontrol(andagency)
byconnectingwithotherswhofoundthemselvesinsimilarsituations.
Morerecentresearchhasdemonstratedthatcontroldeprivationcanactuallystimulate
approachmotivation.Inparticular,participantswhoweredeprivedofcontrolwereenergized
bytheexperienceinthattheyweresubsequentlymoreinclinedtoactivelypursuegoals(e.g.,
Greenawayetal.,2015).Moreover,theopportunitytorespondtoexperienceswithcontrol
deprivationbytakingactivestepstorestorecontrolhadpalliativeeffectsinthatiteliminated
25
negativeeffectsofdeprivationonsubsequentinformationprocessing(Bukowski,Asanowicz,
Marzecová&Lupiáñez,2015).
Alsoconsistentwiththisreasoningisevidencethatthreatstopersonalcontrolcantrigger
compensatoryeffortstorestorecontrolthroughallegiancetoanagenticingroup(Stollberg,
Fritsche,&Bäcker,2015).Inparticular,threateninguniversitystudents’feelingsofcontrol(by
havingthemcontemplateaspectsoftheirlivesthatinducefeelingsofhelplessness)increased
theirsupportforeducationalinnovationsthatwereconsistentwithaningroup’sagenda.
Presumably,inthisinstanceconformingtoingroupnormsallowspeopletorestorepersonal
control.Hereagain,theevidencesuggeststhatpeoplearedecidedlymoreresilientwhenthey
experiencealossofcontrolthantheearlyresearchonlearnedhelplessnessimplied.Rather
thanrespondingtothreatstocontrolbygivingup,peopleengageinactiveeffortstoregain
controlthroughconnectingwithotherindividualsorgroups.
Thenotionthatpeople’sexperiencesinthesituationmayinducethemtogiveupisalso
featuredinegodepletiontheory(Baumeister&Heatherton,1996;Muraven&Baumeister,
2000).Thisformulationproposedthatself-controlisalimitedresourcethatcanbeexhausted
byattemptingtocontroloneself.Suchmentalexhaustiontheoreticallylowersglucoselevels,
which,inturn,causespeopletosuspendfurthereffortstocontrolthemselves.
Althoughearlyexplorationsofthisphenomenonseemedstronglysupportive(Baumeister
&Vohs,2007),recentaccountshavesuggestedthatthemechanismunderlyingtheseeffects
haslittletodowithdecrementsinglucoseoradecisiontogiveup.Forexample,earlyevidence
thategodepletioncauseddiminutionsinglucose(Gailliot&Baumeister,2007)failedto
replicatewhenmoreprecisemeasuresofglucosewereused(Moldenetal.,2012;seealso
26
Beedie&Lane,2012;Kurzban,2010).Moretelling,furtherstudiesandconceptualanalyses
indicatedthatego-depletionmanipulationsdonotsapmotivationinanybroadsense;instead,
theysourpeopleontheunpleasant“ego-depletion”task(forreviews,seeInzlicht&Schmeichel,
2012;Inzlicht,Schmeichel,&Macrae,2014).Forexample,considertheevidencethatgoading
peopletocompleteanundesirabletask(eatingradishesratherthansweets)reducedlater
effortstosolveasecondundesirabletask(anunsolvableanagramtask;Baumeisteretal.,1998).
Subsequentresearchrevealedthatthispatternfailedtoreplicatewhenthesecondactivitywas
valuedinsomeway:whenparticipantswererewardedfortheactivity(Boksem,Meijman,&
Lorist,2006),whentheyhaveamodicumofcontrolovertheactivity(Hockey&Earle,2006),or
whentheywerepersonallyinvestedinit(Legault,Green-Demers,&Eadie,2009).Inaddition,
theegodepletioneffectfailstoemergeiftheinitialtaskispleasantorvalued.Theunderlying
mechanismheremaybethatwhenexperimentersencourageparticipantstoeatbitterfoods
likeradishes,itdegradestheirrelationshipwiththemandunderminesparticipants’motivation
topersevereonsubsequenttasks.Incontrast,providingparticipantswithchocolatesimproves
therelationshipandmotivatesthemtopersevere.
Insum,recentresearchsuggeststhatostensiblydepletedparticipantsremainquite
motivatedtoperformactivitiesthattheyconstruedasexpressionsofpersonalagency.Hence,
egodepletiondoesnotproducementalexhaustionthatimpairsabilitytoperformall
subsequenttasks;itmerelyencouragespeopletodiverttheiragenticresourcesawayfrom
disagreeabletasksontoactivitiesthatinterestthem.Ironically,itappearsthatwhenego
depletioneffectsareobserved,theydemonstratepeople’seffortstoagenticallydiverttheir
limitedmotivationalresourcesontoactivitiesthattheydeemworthyoftheirefforts.
27
Anothercontemporaryapproachthatpurportstocaptureageneraltendencyforpeople
towithdraweffortinresponsetostrongsituationalpressureisstereotypethreat(Steele,1997;
foranintegrativereview,seeSchmader,Johns,&Forbes,2008).Here,merelyrecognizingthe
existenceofnegativesocialstereotypesmayundermineperformanceintheshorttermevenif
victimsthemselvesdonotbelieveinthestereotypes(Steele,1997).Overtime,such
performancedecrementsmayleadtargetsofsuchstereotypestowithdraweffort.This
message,ofcourse,isquitecommensuratewiththepowerofthesituationnarrativethathas
beensoinfluentialinthefieldofsocialpsychology.
Tobesure,somehavequestionedthestrengthandreplicabilityofstereotypethreat
effects(Flore&Wicherts,2015;Ganley,etal.,2013;Sackett,Hardison,&Cullen,2004;butsee
Walton&Spencer,2009).Onereasonwhystereotypethreateffectsmaybeweakerthan
originallyproposedisthatpeoplemayactivelyresiststereotypicbeliefsthatarenot“selfverifying”—thatis,stereotypesthatclashwithenduringbeliefsaboutthemselves(Swann,
1983).Consider,forexample,evidencethatwhenpeoplereceiveappraisalsthatchallengetheir
self-views,theyactivelyandagenticallyworktosettherecordstraightbybringingthose
appraisalsintoharmonywiththeirself-views(e.g.,Swann&Ely,1984;Swann&Hill,1982).In
fact,evendenyingpeopletheopportunitytobehaveinanauthentic(Harter,2002),selfverifyingmanner(e.g.,inducingthosewhoseethemselvesasassertivetobehavesubmissively)
triggerscompensatoryself-verificationstrivings(Brooks,Swann,&Mehta,2012).
Whethermotivatedbyself-verificationstrivingsorotherprocesses,defianceof
stereotypicappraisalscanthwartstereotypethreateffects.Inonelineofwork,researchers
exploredtheimplicationsofcollectivelychallengingoraffirmingperformancestereotypes
28
(Smith&Postmes,2010).Femaleparticipantsinagroupdiscussionsessionwerepromptedto
questionthestereotypethatmenoutperformwomenonmathtests.Latertheseparticipants
outperformedparticipantswhohadbeenpromptedtoaffirmthestereotype.Togetherwiththe
earlierworkonself-verification,thisfindingsuggeststhatstereotypethreateffectsareless
likelytooccurwhenpeoplearefreetoexpressandharnesstheirpersonalorgroup-based
agency.Thisqualifierisimportant.Thatis,althoughstrongsituationalpressuresmay
sometimesdepriveloneindividualsofopportunitiestoexerciseagencyinlaboratorystudiesof
stereotypethreat,innaturallyoccurringcontextspeoplecanoftenexerciseagencybyresisting,
orcompensatingagainst,thethreatsthattheyconfront.
Theforegoingresearchsuggestsanalternativetoconventionalstrategiesforcounteractingstereotypethreateffects.Thatis,standardremediesforcounteringstereotypethreat
effects(e.g.,Aronson,Fried,&Good,2001;Lewis&Sekaquaptewa,2016)havefocusedon
supportingindividualswhenstereotypethreatarises(e.g.,throughmindsetinterventions,
socialsupport,orself-affirmation)orreducingcontextualtriggersofstereotypethreat(by
reframingthetask,removingthreatcues).Alloftheseinterventionsinvolverestructuringthe
situationsothatpeopleareeitherlesslikelytosufferfrom,ofquickertorecoverfrom,agency
deficits.Althoughthisapproachhasbornefruit,itfailstoconsiderthattargetsofnegative
stereotypesarenotmerepassivevictimsofunavoidable“threatsintheair”.Rather,individuals
mayactivelyworktodevisewaystoagenticallyclingtotheviewstheyhaveofthemselvesorto
directlychallengethenegativestereotypepersonallyorcollectively–especiallywhentheir
companionsjoinwiththeminquestioningtheaccuracyofthenegativestereotype.
29
Uponclosescrutiny,then,itbecomesapparentthatputativeevidencethatpowerful
situationalforcesroutinelydeprivepeopleofagencyhasbeenoverstatedatbest.Intheclassic
studies,whenparticipantsfacedpowerfulsituationalforces,theyexpressedagencybystriving
toformconnectionswithotherindividualswhowerepresentintheexperiment.Inthemore
recentinvestigationsinwhichthecapacitytoformconnectionswasunavailable,participants
surrenderedtosituationalpressuresonlywhenitwasclearlyunreasonabletodootherwise.In
fact,innoneofthestudiesincludedinourreviewdidwefindclearevidencethatsituational
forcesstrippedpeopleoftheircapacitytoexerciseagency.Tothecontrary,insomestudieswe
encounteredevidencethatsituationalforcessometimesbolsteredagency(e.g.,researchon
compensatoryreactionstocontroldeprivationandself-discrepantevaluations).Thisconclusion
isalsosupportedbyrecentexplorationsofphenomenasuchasresilience,gritandgrowth(e.g.,
Duckworth,Peterson,Matthews,&Kelly,2007;Seligman,Steen,Park,&Peterson,2005).Here
again,whenpeopleconfrontpowerfulsituationalforcesthatclashwiththeirsalientagendas,
theyoftenresistand,ifsuchforcesproveintransigent,theytrytocircumventthem.
Ifthenotionthatsituationssystematicallydeprivepeopleofagencyisnotsupportedby
theempiricalevidence,thenhowhasthisassumptioncontinuedtoflourishinthesocial
psychologicalliterature?Wesuggestthatsocialpsychology’smeta-theoreticalassumptions
haveplayedamajorroleinproducingthisstateofaffairs.Butcouldtheseassumptionsalso
influencethetopicsthatresearchersstudyandcoverinmajortextbooks?Totestthispossibility,
weconductedStudy2.Aresearchassistant(whowasblindtoourhypotheses)countedthe
proportionofpagesdevotedtotopicsrelatedtolackofagencyversusagencyinsevenmajor
socialpsychologytexts(thesameonesexaminedinStudy1).Wethentalliedtheaverage
30
proportionofpagesdevotedtothethreemostcommonformsoflackofagency(conformity,
compliance,bystandereffect)andthethreemostcommonformsofagency(dissent,deviance,
resistance).ThemeansdisplayedinFigure2revealthatfarmorespacewasdevotedtotopics
focusedonlackofagency(topicsontheleftside)thanagency.Moreover,thistendencyto
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
Conformity
Compliance
Bystander
effect
Dissent
Deviance
Resistance
Study2.Averageproportionofpagesdevotedtotopicsrelatedtolackofagencyversus
agency.
favorevidenceoflackofagencyoveragencywasapparentineachofthetextsweexamined.
Hence,itlikelyreflectsthestateoftheartofsocialpsychologicalresearchratherthanbiason
thepartoftheparticulartextbookauthors.
Skepticscouldpointoutthatdespitethepervasiveemphasisonlackofagencyinthe
socialinfluenceliterature,manystudieshavebeendesignedtoidentifymoderatorsoflackof
agencyeffectsratherthanlackofagencyperse.Infact,manyoftheauthorsoftheclassic
studiesenvisionedakeycomponentofthebalancedapproachthatweareadvocatinghere.For
31
example,inanattempttounderstandhowsituationalpressuresmoderateobedience,Milgram
conductedroughly30studiesdesignedtoidentifytheboundaryconditionsofobedienceto
authority.Collectively,Milgram’sstudiesofferaremarkablycompletepictureoftheimpactof
situationalpressuresonobedience.Similarly,Asch(1955)conductedmultiplevariationsofthe
originalline-judgmenttaskthatrevealedtheconditionsunderwhichpeoplerebelversus
conform.Likewise,inthewakeofthepublicationofhislandmarkpaperonthebystandereffect,
Darleywroteanarticleentitled“Dogroupsalwaysinhibitindividuals’responsestopotential
emergencies?”inwhichhechallengedsimplisticreadingsandinterpretationsoftheeffect
(Darley,Teger,&Lewis,1973).Nevertheless,themannerinwhichaphenomenonisframed
initiallycanhaveconsiderableimpactonhowitisunderstoodandstudied.Note,forexample,
thatresearchersgenerallyconstruemoderatorstudiesasdemonstrating"alimitontheeffect"
ratherthanadistinctivephenomenon.Inreality,however,rebellionismorethan“alimit”on
conformity;itisaphenomenonitselfwithauniquesetofcauses,mediators,moderators,and
consequences(Jetten&Hornsey,2014).Eachofthesephenomenarequiresindependent
conceptualandempiricalstudy.Beforerecognitionandanalysisoftheseprocessescanoccur,
researchersmustfirstrecognizetheexistenceofbothsetsofphenomena.Onlythenwillthe
fieldachievegreaterbalanceinthephenomenaexaminedinFigure2.Weaccordinglyconsider
strategiesfordevelopingamorebalancedandcomprehensivevisionofsocialpsychological
phenomenainthenextsection.
Towardamorebalancedsocialpsychology
“TheOppositeofaGreatTruthisAlsoTrue(McGuire,1973,p.455)
32
“Ifonepsychologicalprincipleappearsreasonable,thentryreversingit,inordertosee
whetheritscontraryisjustasreasonable”(Billig,1987,p.11)
Wesuggestherethatoneofsocialpsychology’scoremeta-theories—situationism--has
inspiredresearcherstoamassmorethanahalf-century’sworthofone-sidedputativesupport
forthenotionthatpeoplelackagency.Althoughpeopleclearlylackagencyundersome
circumstances,acarefullookattheevidencerevealsthatmanyparticipantsinsupposed
demonstrationsoflackofagencywereinrealityagenticallypursuingtheirpersonalorgroup
agendas.Moreover,examinationofotherostensibleevidenceofthepowerofthesituation
suggeststhatpeoplesometimesdisplayagencydespite,orevenbecauseof,situational
influences.Forthesereasons,itismisleadingtoconsiderthisbodyofresearchasstrong
evidenceofthepowerofthesituation.Moregenerally,ourreviewillustrateshowaone-sided
meta-theoreticalapproachcanleadresearcherstodontheoreticalblindersthatmisconstrue
thephenomenatheyareinvestigating.
Perhapsthegreatestdangerofaone-sidedapproachisthatitcanhinderprogressby
encouragingresearcherstooverlookimportantphenomena.Inourreview,weshowedthat
earlyputativedemonstrationsofthepowerofthesituationcapturedtheimaginationofthe
field.Thisservedto“anchor”subsequentresearchersonrelatedphenomenon.They
accordinglyfocusedonsocialinfluenceratherthanresistancetosocialinfluence.Theresultis
thatthecurrentsocialpsychologicalliteratureisseverelyskewedtowardphenomenathat
highlightthepowerofthesituationoveragency—conformityinsteadofdissent;learned
helplessnessinsteadofcontrolrestoration;egodepletioninsteadofegoresilience,stereotype
threatinsteadofresistancetosubjectivelyinaccuratestereotypes,andsoon.
33
Ifsocialpsychologicalresearchershavefailedtoseeevidenceofagencyinthebehavior
oftheirparticipants,howcantheirvisionbeimproved?Webelievethatthecureforthe
currentmyopiaistobroadenthelensesthroughwhichresearchersscrutinizehumanbehavior.
AscanbeseenintheleftpanelofTable1,tobetterrecognizeexpressionsofhumanagency,
weshouldprovideparticipantswithmorevoice,additionalchoicesandoptions,andadditional
timetotakechargeofthesituation.Tothisend,thethreedistinctmethodologicalstrategies
listedintherightpanelofTable1shouldbeutilized.Thefirststrategyinvolveslearningmore
abouthowparticipantsareexperiencingthestimulitowhichtheyareexposed.
Agenticrespondingpromotedby
Requiredmethodologicalstrategy:
providingparticipantswith
•
Voice
•
•
measureswithqualitativeones
Choiceandoptions
•
•
Complementingquantitative
Ecologicallyvalidresearchin
naturallyoccurringsettings
Timetocontrolthesituation
•
Extendtemporalframeof
research
Table1.Strategiesforbroadeningthelensesthroughwhichsocialpsychologistsstudy
behavior
Forexample,tovaryingdegrees,Asch,MilgramandZimbardocollectedconsiderabledata
relevanttotheagencystrivingsoftheirparticipants.Unfortunately,astheseprojectsmoved
34
fromdatacollectiontodatadissemination,thefullrichnessofthefindingswaslosttothe
“powerofthesituation”refrain.Thisisunfortunate,becauseasourreviewsuggests,if
researchersdonotdetermineandreportwhyparticipantsbehavedastheydid,theymaydraw
erroneousconclusionsregardingkeyissuessuchasthedegreetowhichparticipantsare
responsiblefortheirownbehavior(Spears&Smith,2001).Thismayleadthemtomistake
“constructiveobedience”(Darley,1955)forsimpleobedience.
Carefulscrutinyofpeople’saccountshavealsopersuadedresearcherstore-thinktheir
understandingofcrowdbehavior.Fordecades,LeBon’s(1947)groupmindtheoryprovidedthe
lensthroughwhichmanybehavioralscientistsviewedcrowdbehavior.Onceimmersedina
crowd,LeBonargued,peoplerelinquishconsciouscontroloftheiractionsandareinstead
drivenbyprimitiveimpulses.Inthissametradition,Zimbardo(1969)contendedthatimmersion
ingroupsfostersastateofdeindividuationinwhichpeoplelosetheircapacityforselfevaluationandself-regulation,resultingindestructivebehavior.Althoughthese
conceptualizationsofcrowdbehaviorasimpulsiveandrandomwerewidelyaccepted,theyare
notnecessarilyaccurate.Forexample,carefulanalysisoftheaccountsofparticipantsinan
actualriotlentlittlesupportforgroupmindtheory(Reicher,1984).Tothecontrary,thereports
ofriotersandpoliceofferedconvergingevidencethattheactionsofrioterswereahighly
systematicandnuancedexpressionofrioters’deeplyfeltangeragainstpolicewhomthey
believedhadabusedthemforyears.Thefindingsfromthisstudyweresocompellingthatthey
promptedresearcherstorevisitandreevaluatetheirunderstandingofthenature,causesand
consequencesofcrowdbehavior(seePostmes&Spears,1998).
35
Qualitativeresearchthatprobespeople’sspontaneousconstrualsoftheoretically
relevantsituationsisespeciallyusefulinallowingresearcherstoaccuratelycharacterizeand
understandthephenomenaunderscrutiny.Suchmethodologiesmaybeparticularlyuseful
duringtheexploratoryphasesofresearch(Rozin,2001).Theycanalsofacilitatetheorytesting,
notonlybyconfirmingtheeffectivenessofmanipulations,butbyprovidingtestsofnew
hypothesesabouttheprocessesunderinvestigation.Formanyyears,manyheldthe
misconceptionthatpeopleroutinelyreacttoemergencysituationswithpanic(Quarantelli,
2001;Smelser,1962).Drawingonself-categorizationtheory(Turner,Hogg,Oakes,Reicher,&
Wetherell,1989),researchersrecentlycorrectedthismisconceptionbyprovidingevidence
fromfieldstudiesindicatingthatcooperationismorecommonthanpanicandthatsuch
cooperationoftengrowsoutofasharedidentityarisingfromthecommonexperienceofthe
emergencyitself(Drury,Cocking,&Reicher,2009).Suchfeelingsofsolidarity,inturn,muted
panicreactions(Drury,Cocking,&Reicher,2008;Vezzali,Drury,Versari,&Cadamurom,2015).
Theclassicstudiesofsocialinfluence(e.g.,Asch,1955)alsoprovideanexampleofthe
informativenessofself-reportsinbuildingandtestingtheory.Inthesestudies,theaccountsof
participantsrevealed,amongotherthings,thepremiumthatmanyparticipantsplacedon
connectingwithotherindividualsintheexperiment(Jetten&Hornsey,2012).Unfortunately,
thisfindingnevermadeitintothelack-of-agencynarrativeassociatedwiththesestudies.
Onereasonwhytheself-reportsofparticipantsintheclassicstudieswerelargely
overlookedisthatexperimentalistshavebeennotoriouslydistrustfulofqualitativedata(e.g.,
Nisbett&Wilson,1979),adistrustfulnessthathasledthemtoeschewself-reports(butsee
Ericsson&Simon,1980).AsAschputit“Becausephysicistscannotspeakwithstarsorelectric
36
currents,psychologistshaveoftenbeenhesitanttospeaktotheirhumanparticipants”(Asch,
1952/1987,pp.xiv-xv).Ourreviewsuggeststhatwhenresearcherstranscendtheir“physics
envy”toutilizetheinformationprovidedbytheself-reportsofparticipants,individualagency
canbebetterunderstood,therebyenhancingtheverisimilitudeoftheresearch.Takingsuch
reportsseriouslymaythusallowforamorebalancedapproachproducingaricher,more
nuancedcharacterizationofpeople’sreactions,onethatmayshedlightontheoppositeofthe
phenomenonthatoriginallygrabbedtheattentionoftheresearcher(e.g.,McAdams,1993;
Pandey,Stevenson,Shankar,Hopkins,&Reicher,2013;Shankar,Stevenson,Pandey,Tewari,
Hopkins,&Reicher,2013).
Asecondstrategyforbroadeningtheconceptuallensesofresearchersistocomplement
experimentationwithecologicallyvalidresearchinnaturallyoccurringsettings.Fieldresearch
characteristicallyembracesthesecondmethodologicalfeatureofabalancedapproach,
ecologicalvalidityorgeneralizability(cf.,Mook,1983).Laboratoryexperimentspluckpeople
fromthecontextsinwhichtheyarenormallyembeddedandobservetheirbehaviorinasingle
spatiallyandtemporallyconstrainedsetting.AcaseinpointistheAschexperiment,towhich
oneparticipantreactedbynotingafterdebriefing“ThisisunlikeanyexperienceIhavehadin
mylife–IwillneverforgetitaslongasIlive”(1952,p.467).Ecologicallyvalidresearch
providesacheckontheveracityoftheconclusionsdrawnfromlaboratoryresearch(Cialdini,
2009;Gosling,2004;Langer&Newman,1979).Thismaynecessitatesuspendingtheusual
compulsionthatsocialpsychologistshavetoreduceuncertaintyasquicklyaspossible(Haslam
&McGarty,2001)andinsteaddelineatetheparametersofsuchuncertaintythroughfield
research.Nevertheless,theseeffortsmayreaprichdividendsintheformofinsightsintoforms
37
ofagencythatcouldnothavebeenanticipatedbasedonlaboratoryanalogsofthe
phenomenon.
Ecologicallyvalidfieldstudiescanalsocomplementlaboratorystudiesinimportant
ways.Whereasexperimentsareoptimalfordemonstratinghowpeoplerespondtosituations,
fieldstudiescanrevealhowpeopleselectandinfluencesituations(Snyder&Ickes,1985).
Informationaboutthewaysinwhichpeoplechooseandshapesituationsisnotonlyessentialto
broadquestionssuchastheinterplayofsituationsandpersonalqualities(e.g.,thetraitsituationandattitude-behaviordebates),itcanalsoofferinsightsintospecificphenomena.For
example,analysesofadolescentriskbehaviorhavelongimplicatedpeers,withsomearguing
thatpeersshapeasmuchas50%ofadolescentpersonality(Harris,1998).Lateranalyses,
however,revealedthatadolescentsarenotsimplypassiveresponderstosocialinfluence.
Instead,theyplayaveryactiveroleinsocialinfluencebysystematicallychoosingtoaffiliate
withpeerswhocomplementandamplifytheirowninclinations(e.g.,Jaccard,Blanton,&Dodge,
2005).Furthermore,inlightofevidencethatexperimentsmaysometimesdiscourage
participantsfromactingagenticallyandinsteadencouragemindlessresponding(Langer&
Newman,1979),fieldstudiesthatencouragemindfulnessprovideamuch-neededcheckonthe
generalityofexperimentalfindings.
Fieldstudiesalsodemonstratethatitispossibletoharnessagencytomotivatehealthier
lifestyles.Inarecentpaper(Bryanetal.,2016),theresearcherssoughttoinduceadolescentsto
eathealthierbyframinghealthyeatingasastrategyfortakingastandagainstmanipulativeand
unfairpracticesofthefoodindustry(e.g.,marketingaddictivejunkfoodtoyoungchildren).
Relativetoatraditionalhealtheducationmaterialscondition,the“take-a-stand”treatmentled
38
eighthgraderstoseehealthyeatingasmoreautonomy-assertive.Theyaccordinglycameto
preferhealthyalternativestosugarysnacksanddrinks.
Thecapacityofecologicallyvalidresearchtoexaminetheselectionofsituationsisalso
relatedtothethirdstrategyofbroadeningresearchers’conceptualandempiricallenses:the
useofrelativelyexpansivetemporalframes.Inmostlaboratoryresearch,investigatorsfocuson
eventsthattranspireinthefirstfewsecondsafterthepowerfulmanipulationwhileignoring
whathappensbeforeorlater.Thisislimitingandpotentiallymisleadingbecausepeople’s
reactionstosituationsarebestunderstoodassequencesofbehavioral,affectiveandcognitive
responsesratherthanassingleresponses(Clore&Robinson,2011).Asaresult,investigators
mayobtainverydifferentfindingsdependingonwhentheycollectparticipant’sresponses.In
studiesoftheself,forexample,researchershavediscoveredthatpeople’sinitialreactionsto
evaluationsfavorself-enhancementtheorybutlaterreactionsfavorself-verification(e.g.,
Swann,2012;Swann&Schroeder,1995).Translatedintothecontextofourdiscussionof
agency,thequestionmaybenotsomuchwhetherpeopleobey,conformandsoon,butfor
howlong.Thisrequiresresearcherstoobservepeopleoveraperiodoftimeinspecificcontexts
ratherthancontrollingandmanipulatingthosecontexts.Thismoreexpansiveapproachmay
provideinsightintoboththephenomenonofinterestaswellasitsnaturallyoccurringopposite.
Alongertemporalframemayalsoallowresearcherstoexaminehowpeopleworkto
shapesituationsandescapefromsituationsthatthwarttheirattemptstoexertpersonal
agency.Forexample,underwhatconditionswillthosethatinitiallygiveintothesituational
pressureriseupandavengethemselves?Similarly,whenwillthosewhoinitiallyrefrainfrom
helpingredeemthemselvesbyrushingtotheassistanceofthoseinneed.Afterbeingsubjected
39
topowerfulsituations,underwhatconditionswillpeopleworktoregainagency,choiceand
control(e.g.,Gamsonetal.,1982)?Andwhenwillpeoplewhohavebeengoadedintoassuming
anuncharacteristicidentityactivelyrepudiatethatidentity(e.g.,Swann,2012).New
technologiesthatallowlaboratoryresearcherstotracknaturallyoccurringbehaviorsafter
participantsleavetheexperimentallaboratory(e.g.,mobilesensingtechniques;Harari,2015;in
press)maybeparticularlyusefulinexpandingthetemporalframeofresearch.Such
technologiesmayallowresearcherstotrackbehaviorsonascalethatwasonceunimaginable.
Infact,through“BigData”techniquesresearcherscancollectbillionsofdatapointsfromvast
numbersofparticipants.Intheseandrelatedways,researchersmaycapitalizeonrecent
innovationsdesignedtolaybarephenomenathatarepreciselytheoppositeoftheonesthat
theinvestigatorsetouttoexamine.
Conclusion
Thesearetempestuoustimesforsocialpsychology.Overthelastdecadeandahalf,a
paradeofcriticsfromwithinthefieldhasraisedseveralseeminglydisconnectedconcerns.
Specifically,theyhaveassailedsocialpsychologistsfor:creditingthemselveswithpredicting
unforeseenoutcomes(“Harking”;Kerr,1998);rushingtotestelaboratetheoriesbefore
accuratelycharacterizingthephenomenonunderscrutiny(Rozin,2001;2009);focusingon
problematicsocialbehaviorswhileoverlookingpositiveandfunctionalones(Krueger&Funder,
2004);devotingtoomuchattentiontospecifyingpsychologicalmechanismsattheexpenseof
observingnaturallyoccurringovertbehavior(Baumeister,Vohs,&Funder,2007);failingto
demonstratetherelevanceofexperimentalfindingstonaturallyoccurringphenomena(Cialdini,
40
2009);andsuspendingdatacollectionprematurelyintheserviceoftheoryconfirmation(“phacking”;Simmons,Nelson,&Simonsohn,2012).
Althoughtheforegoingconcernsmayseemunrelatedtoeachother,wesuggestthatthey
areallsymptomsofthesameunderlyingphenomenon:atendencyforresearcherstoseek
confirmationofasingletheoreticalormeta-theoreticalapproachwhilerelyingalmost
exclusivelyonexperimentalapproaches(seealsoMorton,Haslam,Postmes,&Ryan,2006).Our
reviewpresentsacasestudyofthispropensityanditsconsequences.Weshowthat
researchershavesoughtandfound“evidence”oflackofagencywheninfactdatafromboth
withinandoutsidethelaboratorycouldequallywellsupporttheoppositeconclusion.
Althoughwebelievethatthisproblemisaseriousone,thegoodnewsisthatrelatively
simplechangesinthewayresearchersconstructandtesttheoriesshouldremedyit.Moreover,
theseremediescanbeputinplacewhiletheory-drivenlaboratoryexperimentationremainsthe
field’smainstay;tonamejustoneexample,researchoncompensatoryresponsestocontrol
deprivation(forareview,seeBukowski,&Kofta,in2017)showshowlaboratoryexperiments
canbeusedtorestoreagencytoourtheoreticalmodels.
Letusclosebynotingthatinencouragingresearcherstoacknowledgeandstudy
expressionsofhumanagency,wearenotendorsingregressivesocialpoliciesthatarebasedon
blamingthevictimsofharshorunhelpfulculturalconditions.Forexample,justbecausepeople
canexertagencytoovercomenegativesocialstereotypesorresisttempting-but-unhealthy
foods,thisdoesnotmeanthatweasasocietyshouldassignresponsibilitytothosewhofall
victimtosuchphenomena.Rather,oursuggestionisthatinadditiontoattemptingtochange
socialconditionsthatcausesuffering,effortsshouldbemadetoenlistthefeelingsofagencyof
41
thewould-bevictimsofdeleterioussocialconditionstoempowerthemtotranscendtheir
socialconditions.Thisnewfocuswillleadtoaverydifferentvisionofhumanbeings,onethat
bettercapturesthewaypeopleexperiencethemselvesandeachother.Thisvisionwill,inturn,
increaseboththeveracityofsocialpsychologicaltheoryaswellasitsrelevancetothenaturally
occurringphenomenonitstrivestoilluminate.Ifpsychologistsloosentheirembraceof
situationismandbroadenthelensesthroughwhichtheystudybehavior,theywillwitnessthe
numerousstrikingandingeniouswaysthatthehumanspiritassertsitself.Andthehumanspirit
shouldbeacentralconcernforus.Indeed,asareviewerofanearlierversionofthispaper
noted,“if‘agency’isnotthecoreofhumannature(comparedtoouranimalbrethren),then
whatis?”
42
Footnotes
1Arguably,Milgramonlybelatedlyacknowledgedthispoint.Althoughheranabout30
variationsofhisexperimentintheearly1960’s,heonlypublishedasinglevariationin
1963inwhichcompliancewassurprisinglystrong(65%).Hethenwaitedoveradecade
beforepublishingmostoftheothervariationsin1974.Duringthatdecadeandeversince,
knowledgeofthe65%variationhascontributedenormouslytothepowerofthesituation
narrative.
2
RossandNisbett(1991)correctlynotethattheiracknowledgementoftheroleofconstrual
distinguishestheirpositionfromradicalbehaviorism.Nevertheless,theirfailuretoconsider
agencyandtheprocessesthatunderlieitgivestheirformulationadecidedlybehavioristicfeel,
whichiswhywehavedubbedtheirformulation“behaviorismlite”.
3
Atfirstblush,itmightbetemptingtoassociatelackofagencywiththelackofexplicit,
consciouscontrolthattheoreticallyoccurswhenimplicitprocessesregulatebehavior(e.g.,
Bargh,1994).Nevertheless,conceptuallylackofagencyisorthogonaltotheexplicit-implicit
distinction.Thatis,becauselackofagency(andagency)canalmostsurelybeautomatizedand
thusimplicit,thedegreetowhichagivenbehaviorisimplicithasnodirectbearingonthe
degreetowhichitisagentic.
4
The95%confidenceintervalsofthedifferencefromthemid-pointofthescalewere:Alloy,
Peterson,Abramson,andSeligman:-.87to-52,meandifferenceof.70,Asch’slinejudgment
study:-1.44to-1.04,meandifference1.24,Baumeisteretal.:-.49to-.16,meandifference
of.32,DarleyandLatane:-.74to-.34,meandifferenceof.54,Haneyetal.:-1.04to-.61,mean
43
differenceof.83,Milgram:-1.67to-1.25,meandifferenceof1.46,andSteeleandAronson:-.48
to-.12,meandifferenceof.31.Also,theoriginalagencyscaleincludedtwoadditionalitems
(“abandonvs.clingtotheirmoralconvictions”and“lackvs.possessfreewill”).Wedropped
theseitemsbecausetheydiminishedtheinternalconsistencyofthescale.
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