Road Asset Technical Accord - RATA
The Centre of Excellence for Road Asset Planning in the Waikato Region
Department of Internal Affairs Mandatory
Non-Financial Performance Measures 2013
Roads and Footpaths
Waikato Guideline For Measurement Processes
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Table of Contents
Road Safety – Measurement
3
Condition of The Sealed Road Network – Measurement
7
Maintenance of a Sealed Local Road Network – Measurement
11
Condition of Footpaths Within the Local Road Network – Measurement
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Response to Service Requests – Measurement
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Appendix A - Department Of Internal Affairs – Mandatory Non-Financial Performance Measures
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Introduction
In 2010, the Local Government Act 2002 was amended to require the Secretary for Local Government to
make rules specifying non financial performance measures for local authorities to use when reporting to
their communities. The aim was to help the public to contribute to discussions on future levels of service
for their communities and to participate more easily in their local authority’s decision-making processes.
The Department of Internal Affairs (DIA) was tasked with developing these measures.
The performance measures cover the following key aspects of service delivery:
1. How safe are the local roads?
2. What is the overall condition of sealed roads in the local road network?
3. Is the sealed roads network being maintained adequately?
4. Are the footpaths that form part of the local road network being maintained adequately?
5. Does the local authority responsible for the service provide a timely response if there is a problem?
A copy of the actual measures and supporting documentation from the DIA is included in Appendix A Department Of Internal Affairs – Mandatory Non-Financial Performance Measures. It is noted that the
information provided specifically indicates that all measures must be calculated for a financial year.
As from July 2016, local authorities will be required to report on these mandatory non-financial
performance measures as part of their Annual Report on the 2015/2016 year. In preparation for this a
number of targets need to be set as part of the 2015-2025 Long Term Plan. Within the Waikato there is a
request that all measurement be undertaken in a consistent way such that benchmarking of outcomes will
be possible.
The following information has been developed as a guideline to assist local authorities in the Waikato
undertake the measurement in a consistent way using best practice documentation and information.
Whilst it is acknowledged that there are alternative sources of data that could be used for this
measurement, those noted below have been agreed upon by a working group representing the region’s
local authorities. During this work it was also acknowledged that there are a number of measures for
which regional consistency is not possible; these are footpath condition and customer service request
response times. Therefore this guidance documentation only covers the first three measures.
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Road Safety – Measurement
Please note the amended wording for this measure as noted in appendix A and below:
The change from the previous financial year in the number of fatalities deaths and serious injury crashes injuries on
the local road network, expressed as a number.
Refer to Appendix A for further information on this measure. To derive the value for your organisation download
the information from:
http://www.nzta.govt.nz/resources/crash-analysis-reports/trends.html
Click on Local Overview – Excel – Financial year
An excel spreadsheet will open. Choose your local authority name, scroll down to find your local authority with
“Local Roads”
Ot orohanga Dist rict - local roads
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Deaths and serious injuries
12
10
8
6
4
2
0
Serious
Fatal
FY09/10
1
1
FY10/11
11
2
FY11/12
5
FY12/13
2
1
FY13/14
7
1
The figure to use on 1 July 2015, is the difference between the total for deaths and serious injuries for 2013/14 and
2012/13. In the example above this is (7+1) – (2+1) = 4 (indicating an increase in deaths and serious injuries).
Setting of Target
In developing targets it has been agreed that these will be developed based on:
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Identify the five year linear historic trend for your local authority as a trendline;
Extend the trendline to the future three years;
The target should keep the number of deaths and serious injuries at or below the trendline, but be indicating either
zero or a negative value for the year-on-year change.
As per the examples below:
Target values for 2014/15, 2015/16 and 2016/17 will be “0”.
Target values for 2014/15, 2015/16 and 2016/17 would also be “0” also as whilst a declining trend, a positive change
from 2013/14 is not appropriate to show as a target.
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Target values for 2014/15 would be “0”, 2015/16 “-1” and 2016/17 “0”.
To provide context to the result, the five year average is also to be reported (although no targets identified).
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Condition of The Sealed Road Network – Measurement
Smooth travel exposure is the quantity of vehicle km’s travelled on the local road network which is considered
smooth (ie below a certain NAASRA roughness threshold depending on the traffic volume on the road). It is
acknowledged that the thresholds currently in use differ from those adopted by the ONRC. This will be monitored.
The process to obtain the value from RAMM is:
Smooth Travel Exposure Calculation – From RAMM > RAMM Manager
Home> Reports > New Zealand Transport Agency > Smooth Travel Exposure
Owner Type – Local Authority
Financial year – if July 2016 reporting then use 2015/2016
Preview Result: As below
Reporting result = 96% - as per information on page 4 of 4 of output (ALL ROADS)
Setting of Target
In setting targets for future STE outcomes, consideration should be given to what maintenance activities or
renewal works are planned to address roughness, the impact of utility works (service covers, trenches etc) if
significant such as ultrafast broadband works), and the target roughness values for planned works (reset value).
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9
10
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Maintenance of a Sealed Local Road Network – Measurement
The percentage of the sealed local road network that is resurfaced (as compared to the target area set in the Asset
Management Plan).
(Note this is a clarified measure adopted by the Waikato Region to align with the worked example below)
Every Local Authority’s Asset Management Plan needs to include an expected resealing quantity for each year (in
m2). The measure requires a comparison with actual area resealed in the financial year being reported on.
Therefore for measurement as at July 2016, the work done will have been completed in the 2015/16 financial year.
Prior to using the Surface Structure table, it must be updated via RAMM Manager.
Processes -> Status Check
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Select ‘Surface Tasks’ and then ‘Begin Processing’
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Generally only Modified roads will need processing, and your database should have standard options already set.
The data of sealing completed can be obtained from the Surface Structure (Top surface) Table in RAMM –
Surfacing date greater than or equal to 1/07/20XX (the start of the financial report being reported on) – for entire
network. Copy to clipboard and paste into an excel spreadsheet:
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Need to remove all second coat seals, capital project works, rehabilitations works, car parks and reserves, and new
developments/vested assets as these are not “resurfacing works”.
The column “sealed area” should be used to determine the total carriageway area sealed.
It is a good comparison check to look at the last claim from the sealing contractor for the financial year for the area
claimed by them as sealed in the year. This will confirm that all information has been successfully entered into the
RAMM database.
Setting of Target
The target value (in m2) will need to reflect the actual quantity of work planned to ensure that the agreed One
Network Road Classification levels of service will be achieved, whilst still ensuring the long term integrity of the
sealed road network is not compromised. Note this may reflect a five year average to account for individual year
variances such as very high bitumen prices or a higher than average asphalt component in the programme.
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Condition of Footpaths Within the Local Road Network – Measurement
The percentage of footpaths within a territorial authority district that fall within the level of service or service
standard for the condition of footpaths that is set out in the territorial authority’s relevant document (such as its
annual plan, activity management plan, asset management plan, annual works program or long term plan).
There are a large variety of methods to establish the condition of footpaths within the Waikato Region. Two of
which are:
1.
A dedicated survey which systematically inspects every footpath and rates the condition. The condition rating
can be a relatively simple 0-5 scale (as per the RATA Regional Data Collection Contract specification – indicated
below). The survey is repeated every three years, and is a snapshot in time. Several measure can be derived
from the survey , however one adopted is:
Total length of footpaths at or above condition level = 3
Total length of footpaths
x 100
RATA Regional Data Collection Contract Specification: The rating output shall be the length of footpath in
each carriageway section within each condition grade band. The sum of the length in each band shall equal
the length of the section.
Condition Grade
1 Excellent
2 Good
3 Fair
Condition Description
Sound Physical Condition. Asset likely to perform adequately without
major work for 25 years or more. Maintenance not required. Visually
acceptable. No small patches of different materials, no uneven surface,
no cracks wider than 1mm, no pitted or eroded cobblestones, uniform
width and colour of surface repairs. Utility reinstatements to good
standard and match existing
Acceptable physical condition with minimal short term failure risk but
potential for deterioration in the longer term (10 yrs +). Asset functions
safely at adequate level of service without major repairs for 10 years or
more, visually acceptable. Isolated minor maintenance repairs required
Some patches of different colour, uneven surfaces not more than 5mm.
minor cracks not more than 3mm, irregular edges, some weed growth in
cracks or joints, almost uniform width, uniform colour and surface of
repairs.
Significant deterioration evident, however failure unlikely within the next
3 years or more. No immediate risk for health and safety but minor
repairs sufficient to ensure asset remains safe until major repairs are
undertaken.
Uneven patches with small bumps and major depressions resulting in
ponding, cracking or settlement over trenches up to 10mm. No major
safety hazards or dangerous, widespread weed infestation in joints.
Utility reinstatements not matched to original footpath
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Condition Grade
4 Poor
5 Very Poor
Condition Description
Failure likely in short term, becoming dangerous with significant risk for
public health or safety of public. Asset unlikely to function without major
repairs or replacement of asset within 3 years.
Displacements/settlements not larger than 20mm, several pothole
patches, large cracks with bumps that could cause pedestrians to trip,
bad ponding, wobbly slab larger than 20mm, potential hazard on busy
footpath, heavy infestation of weeds in joints/cracks. Uneven utility
reinstatements.
Failed or failure imminent, dangerous and serious impact on asset
performance. Health and safety hazards exist which present a possible
risk to public safety. Major work or replacement required urgently –
within a month.
Potholes in path, dangerous vertical displacements, disintegrated or
badly settled surface, missing sections of surfacing, wobbly slabs, sunken
utility reinstatements, widespread cracking, obstruction of path with
weeds
A visual guideline for condition of assets is to be developed to support this process.
2.
A progressive logging and prioritisation of all faults by maintenance inspectors or contractors – the ‘All Faults’
system. All footpaths are inspected on a rotation and faults are logged and prioritised for repair. As faults are
repaired they are updated in the database. The data is thus dynamic and reflects the overall condition on any
given day. Again Several measure can be derived from the survey , one used is:
Count of faults is summarised by footpath section recorded in RAMM, then normalised to the length of that section.
This data is transferred to a spreadsheet then the length of footpath sections with greater than 5 faults per 100m are summed
up then calculated as a portion of all footpaths.
Due to the range of methods used, there is no current mandatory regional guideline for this measure.
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Response to Service Requests – Measurement
Due to the range of methods used, there is no current mandatory regional guideline for this measure.
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Appendix A - Department Of Internal Affairs – Mandatory Non-Financial
Performance Measures
Under the Non-Financial Performance Measures Rules 2013 any calculation, measure, number or percentage set out
in the Rules must be calculated for a financial year.
Performance measure one (road safety):
The change from the previous financial year in the number of fatalities deaths and serious injury
crashes injuries on the local road network, expressed as a number.
(Note this is a clarified measure adopted by the Waikato Region to align with the worked example
below)
Introduction to performance measure
The measure of the number of injuries and fatalities recognises the public’s interest in the safety of roads. The
measure is intended to provide information for members of the public on trends in road safety in their area.
Road accidents can involve factors outside a territorial authority’s control (such as driver behaviour). Nevertheless,
because territorial authorities have primary responsibility for local roading infrastructure, including construction and
maintenance of roads, they can contribute to improved road safety.
Guidance for reporting
There may be time lags in the data available to territorial authorities. It is acceptable to use the most recent data
that is available.
Worked example
Previous financial year
Current financial year
Target
Actual
Number of serious
injuries and
fatalities = 13
Number of serious
injuries and
fatalities = 10
Target for reducing the Actual reduction in
number of serious
serious injuries and
injuries and
fatalities = 3
fatalities = 2
Performance measure two (condition of the sealed road network):
The average quality of ride on a sealed local road network, measured by smooth travel exposure.
Introduction to performance measure
The condition of roads can impact both on the safety and comfort of road users, as well as on vehicle operating and
maintenance costs.
This measure is intended to provide an indication of the condition of the sealed road network. It acts as a check on
whether the level of service to road users is being maintained.
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A deteriorating trend for Smooth Travel Exposure would indicate that maintenance and renewal are not keeping
pace with the deterioration of the network.
In addition, territorial authorities may wish to graph the trends in this performance measure over time.
Worked example
Target
Actual
Target level of smooth travel exposure remains
at 91%
Actual smooth travel exposure = 91%
Performance measure three (maintenance of a sealed local road network):
The percentage of the sealed local road network that is resurfaced (as compared to the target area set in
the Asset Management Plan).
(Note this is a clarified measure adopted by the Waikato Region to align with the worked example below)
Introduction to performance measure
This measure will provide information on how well a territorial authority is maintaining its road network assets and
meeting its renewal target set by its Asset Management Plan.
Worked Example
A worked example is included below. In addition, territorial authorities may choose to track over time and report on
the trends in this performance measure over time.
Target (m2)
Actual (m2)
Asset Management plan surfacing renewal
target ≥ 450,000 m2
Actual surfacing renewal achieved = 429,402 m2
Performance measure four (condition of footpaths within the local road network):
The percentage of footpaths within a territorial authority district that fall within the level of service
or service standard for the condition of footpaths that is set out in the territorial authority’s relevant
document (such as its annual plan, activity management plan, asset management plan, annual works
program or long term plan).
Introduction to performance measure
This measure is intended to demonstrate each territorial authority’s level of service related to the surface condition
of the footpaths in the network.
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Footpaths are important infrastructure item for urban areas. They make walking a safer and more convenient
option for local trips, which are carried out in some form by almost all residents and visitors (particularly school
pupils, public transport users, and the elderly). Well-maintained footpaths are important for pedestrians’
convenience and safety. The ability to negotiate footpaths safely on foot, by wheelchair/mobility scooter, or with a
stroller is an important aspect for those who use footpaths.
The target would be set by the territorial authority, after consultation with the communities served by the footpath
network.
Guidance for reporting
In reporting on this measure, a territorial authority must also specify its level of service or service standard.
Worked example
Target
Actual
Target footpath condition rating (percentage
compliant with territorial authority standards) ≥
95%
Actual condition rating (percentage compliant
with territorial authority standards) = 96%
Performance measure five (response to service requests):
The percentage of customer service requests relating to roads and footpaths to which the territorial
authority responds within the time frame specified in the long term plan.
Introduction to performance measure
This measure acknowledges the importance of a territorial authority’s responsiveness to, and focus on, its
customers.
Interaction with the public is a key aspect of service delivery, and response time is a key method of measuring
whether a territorial authority is listening to its customers.
What is being measured is the provider’s ability to respond formally to requests from the public, which might or
might not involve undertaking work on the road network.
Specified times (or levels of service) are set by a territorial authority after consultation with its community. A
‘specified time’ will vary between territorial authorities, depending on the level of service each organisation aims to
provide. The timeframe for responding to requests stated in the worked example below is illustrative only.
Worked example
Target
Actual
Target percentage of requests responded within
15 days ≥ 90%
Actual percentage of requests responded within
15 days = 94.9%
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