Foyer Futures
Opportunities for achieving potential
Foyer Futures
Test and develop tools and processes to assess young people’s
mental health & wellbeing by 30 September 2016.
Aim
User Journey
JOIN
AWARE
Social workers
USE/DEVELOP
Knowing how to make
contact, found out
information, what the
referral route is and when
to make contact.
ISS
SRG
Experiencing positive
expectations from staff.
Taking a lead in their own
learning plan and making
meaningful decisions.
Knowing what’s on offer.
Schools guidance teachers
Finding lost and developing
new aspirations.
Knowing whether or not it’s
the option for them.
Experiencing achievements.
Being aware of what the
expectations of them will be.
Word of mouth
Recognising their own strengths.
Person Centred, Solution
Focused approach.
User
Involved in activities that
motivate them.
LEAVE
Project Insights
“Leaving” is a positive step.
Service user has confidence
in their future and is excited
about it.
Service users have a clear
plan to next steps in learning
- return to mainstream
education, training further
education or work.
Service users have clear
goals around maintaining
improvement in health
& wellbeing.
Finding hope.
- Involving the team from the outset meant the project was defined collectively.
- The team, having been integral to defining the project and doing the research to find
the tools they wanted to test, were onboard throughout. We encouraged people to
play to their strengths and self manage.
- Foyer Futures is clearly focused on being a learning service and the use of these new
tools has improved the team’s ability to create manageable boundaries with clients.
- We took time as a team to reflect on the learning, refining, making sense of our
assumptions and the evidence. We realised that we had gone too wide and through
use of the Driver Diagram, set a course for refining the scope of the project.
- It took time to refine what we needed to implement. On reflection we were going through
several PDSAs one after the other. E.g. Developing criteria for choosing the tool(s),
deciding on when to use the tools initially with each young person (after 1 week, 1 month,
etc),deciding on how to gather then fold in feedback from young people to improve delivery,
testing frequency to accurately measure Mental Health & Wellbeing.
Linking learning with
the workplace.
Recognising how they feel.
Leona McDermid - Executive Director, Aberdeen Foyer
“I really en
joyed goin
g to the F
I liked the
oyer.
cooking a
nd makin
things an
g
d having
people to
to. I think
speak
the Foyer
helped be
I know I h
cause
ad people
to speak to
and help
me to coo
k things a
make thin
nd
gs. I don’t
go to the
anymore
Foyer
but I really
enjoyed g
when I we
oing
nt.” – SM
W
Martyna Lambon - Development Coach, Foyer Futures
Project Kathleen Singer - Operations Manager, Aberdeen Foyer
Katie Howieson - Development Coach, Foyer Futures
Andy Ewen - Coordinator, Foyer Futures
Isla McGovern - Development Coach, Foyer Futures
team
Improved information sharing with other
agencies/professionals.
Method
Increase understanding of other
services available (Foyer & others).
Multi-agency
professionals
& services
Aim
Assessment &
All young people
accessing Foyer
Futures demonstrate
improved health &
wellbeing by 30th
September 2016.
Goal Setting
Assets / Young
Person’s world
Knowledge
Measures
support Health
List the measures
you will use to know
that you are making
progress towards
your aim.
& Wellbeing
Approaches
& Experiences
ACT
STUDY
- Complete data
analysis
- Compare to
predictions
- Summarise
Improve use of self assessment tools
to demonstrate progress.
Increase engagement of young people in
setting & reviewing goals linked to H&WB.
Increase understanding of existing
assets in young person’s world.
& habits to
- Ready to
implement?
- Try something else?
- Next cycle
Increase use of other services
including GP, Dentist etc.
Increase opportunities for engaging
others (family, friends) to support the
young person.
Increase opportunities for engaging with
community services that can support.
Improve knowledge about sexual health,
healthy eating, positive relationships,
physical activity.
Increase opportunities to participate in
activities to support healthy habits eg
cooking, physical activity, play.
Tests of Change
Introduce self-assessment tool to
assess health & wellbeing at various
points during engagement with service.
Include field on database
regarding appearance/confidence.
Introduce goal setting for health
& wellbeing (and include family
when appropriate).
Develop list of other services to support
health & wellbeing - for signposting etc.
Include activities/learning
about relationships.
Provide information to parents/SW/
carers about Foyer Future Aims.
Introduce food diaries.
Reliably provide an inclusive, safe,
welcoming environment.
Provide activities and experiences
to build confidence and self belief.
PLAN
- Objective
- Questions &
predictions
- Plan to carry out:
Who? When? How?
Where?
“The Foyer is a nice and quiet place with nice
people. I like coming here because it’s peaceful
and you can do things like art, cooking and
school work. If you don’t go to school you can
Provide a range of opportunities to
develop skills and knowledge - including
others (family, friends) when appropriate.
get help here.” – EC
DO
- Improve use of self assessment tools to demonstrate progress
- Carry out plan
- Document problems
- Begin data analysis
- Increase engagement of young people in setting and review
goals linked to health & wellbeing
- Improve tracking of young people’s mental health & wellbeing
through the integration of WEMWBS tool into service delivery
The key outcome measurement of the project has been capturing the percentage of young people accessing
Foyer Futures demonstrating improvement in their mental health and wellbeing WEMWBS scores and GIRFEC app scores.
The frequency of use is every 3 months to establish comparisons. Two comparison data sets have been gathered to date.
Aggregate scores of young people’s
wellbeing measured using WEMWBS scale
WELLBEING INDICATORS
20
1st Assessment
15
10
2nd Assessment
5
WELLBEING INDICATORS
0
Optimistic
Close
Useful
Confident
Relaxed
Own mind
Interested
Loved
Energy
Interest
Dealing
Cheerful
ACH IEVING
R ES P ON SIBL E
NURTUR ED
RESP ECT ED
15
10
- The team has improved their understanding of how to measure health & wellbeing
outcomes using WEMWBS and the GIRFEC App with young people and in doing so
has opened up a means of evidencing the dialogue with young people around their
health and wellbeing enabling improved use of the content that comes out of these
conversations.
- In addition it has led to improvements in the ‘Discovery’ stage for young people initially
engaging with the service.
- Introducing the GIRFEC app provides not only a highly accessible tool for measuring
mental health & wellbeing, it also embeds GIRFEC and SHANNARI principles.
Good
20
H EALTH Y
Project Impact
Thinking
Aggregate scores of young people’s wellbeing
measured using GIRFEC scale
25
SA FE
IN CLU DED
“Coming to the Foyer
has really helped me
with confidence to do
things I never thought I
would get in my school
life.” – KLW
Invite other agencies to deliver learning
around HWB to young people.
- Support young people to improve their understanding of their
own mental wellbeing
25
“My favourite things about coming
to the Foyer are cooking and gaining
qualifications. I find both of these fun. My
best achievements at the Foyer have been
the Swiss-roll I baked and gaining my Level
1 & 2 Health and Safety Awards. The Foyer
has helped me get qualifications and given
me productive ways to fill my time. Foyer
has also helped me reconsider going back
to school for classes in the base. I would
recommend Foyer Futures to others as it’s
fun and keeps me and my friends out of
trouble. I like that we have gone at my own
pace as I haven’t felt rushed.” – JR
1st Assessment
Next Steps
- Use PDSA template to improve learning of PDSA cycle and mindset.
- Continue trial of WEMWBS to build comparative scores.
- Gain feedback and learning from clients – when and where worked best to use it?
2nd Assessment
5
- Gain understanding re level of insight gained by young people about their mental health
and wellbeing as a result of using the tools.
0
- Establish how to visually represent data for effective communication and understanding.
ACT IV E
Further information contact: [email protected]
Aberdeen Foyer is a Charitable Company Limited by Guarantee, registered in Scotland, No. 184423 and a registered Scottish Charity, No. SC023655
www.aberdeenfoyer.com