Dreams Choices Community Fulfillment Respect Relationships Excellence Inspiration 2011 Annual Report S E R V I C E S A S S O C I AT I O N Interdependence dedicated motivating opportunities explore Success hard work service amazing leadership passion grateful support accomplishments LETTER FROM THE PRESIDENT Dear Friends, W HEN CONSIDERING the “Power of Possibility,” significant potential for future development of our organization and accomplishments for our clients can be identified. We are fortunate as an organization to be positioned to take advantage of many of these opportunities. Earlier this year our organization successfully completed a capital campaign, the theme of which was “Inspiring Possibilities, Realizing Dreams.” As a result of the hard work and effort of the Campaign Steering Committee, staff members and many other volunteers, as well as the amazing support of our donors, we were successful. We are grateful to everyone who participated in accomplishing this goal and ultimately set the stage for us to focus on the “Power of Possibility” for Laura Baker Services Association. This achievement will enable us to create living spaces that will be a true home for each of our clients and will focus energy on our mission to respect the life choices and dreams of people with developmental disabilities and help them reach their goals. Capable and visionary leadership of our Executive Director, Sandi Gerdes, and her team, allowed us to identify possibilities with our expanding Family Support Services. Through this service we meet social and developmental needs of participants while providing a few hours of respite for their parents and caregivers. The need for this type of programming is expansive and we strive to continue to develop creative ways to provide this opportunity to meet the community need. Many volunteer opportunities are available and each of you is encouraged to explore how you can help. Once again we are grateful for the continued support of the community that enhances our efforts and opens the door of opportunity for the clients we serve. The life stories, dreams, and successes of our clients are motivating to all of us. The possibilities for our clients are endless and being a part of the team that encourages and supports them as they work to achieve their goals is extremely rewarding. Throughout the year, the talented and dedicated staff at Laura Baker commits themselves to finding possibilities for each of our clients. We are appreciative of their continued passion and service. Finally, please take a few moments and page through this annual report. I am confident that you too will see the abundant possibilities as we work together to achieve our mission. Cordially, Cheryl Buck 1 What I Might Be Every time you show someone how to grow Help them come to know their life’s a miracle, then they will have the hope to say, dreams come true some day They will find a way, I feel it happening, so I sing... Of all the things I’d like to be outside this room of races run, of mountains climbed. You give me hope to be the person I can be You open doors that free my mind. PAUL KRAUSE ©2010 LETTER FROM THE EXECUTIVE DIRECTOR A BLANK PAGE. So often I wish for the simplicity of white space, waiting to be filled. An organization that has been in existence for 114 years carries both blessing and curse. The rich traditions and history of the organization, the innovative spirit of its founder, Laura Baker, and all those who followed in her footsteps, the traditions, our places in the communities in which we operate, all are a blessing. And a curse. Or if not a curse, a conundrum. Massive change is afoot in every sector of social services. The recession increases the need. Combined with the relentless pressure to decrease spending, governors are scrambling to reduce the dollars spent on supporting people at all levels and in all kinds of programs. As Americans, perhaps as Westerners, we seem to believe that there’s a magic solution for everything, and that those solutions will come with the snap of our fingers or nod of our head. I am here to say, “There’s no magic.” There’s a lot of hard work, which bears fruit with time and patience, both of which seem to be in short supply these days. Change would be easier if we had a blank page, if we didn’t have to figure out how to accommodate all those people who are already a part of the system. Change would 2 be easy if we could simply say “Make it so,” everyone agreed that the change was good, and worked to make it so. In my rich fantasy life, such a place and time exists. And it is good. Unfortunately, it is just that: a fantasy. Here in the real world, we are forging ahead with making changes to our physical plant at 211 Oak Street (creating homes for people), hoping that our crystal ball hasn’t gone cloudy. We have raised dollars to make those physical plant changes reality, and to provide family support services. We are developing respite services for families, and creating supports for families that help them manage their lives and the system changes. We are creating an organizational learning culture, having learning fairs which highlight our talented and knowledgeable staff members. We are creating community: building a choir of LBSA clients and community members, reaching out to our neighbors. We are recreating our governance structure at the Board level. We are creating budgets that tell our story. We are investigating collaborations that best use our resources and still provide the exceptional support we promise. We are defining what we do that is mission critical, high impact… and what is not. Trying to navigate these changes, while maintaining and improving quality for the people we are currently supporting is a little like driving California Hwy 128 from the US Hwy 1 south of Mendocino to various places in the Napa and Sonoma Valleys. Hairpin turns, towering trees on either side of the road, and, on one particular drive, a loaded logging semi behind who wanted me OUT OF HIS WAY. I was driving 70, and he wanted to go faster. The constant pressure of paying attention to the next bend in the road, the position of the trees, and the truck on your rear end (literally: all I could see was his grill), while also looking for a spot to pull over, where you have enough time to slow and stop without being rear-ended… It felt like it took an hour to find a pullover spot wide enough for me to get out of his way and not hit a tree in the process. Once the pressure of the semi was gone, I loved the drive: it felt like I was driving the front car of roller coaster ride. I long to take that drive again, without the pressure of the semi. And so it is with change in our industry, in our services. We’re barreling ahead, trying to proceed with both passion and caution. Our mission, our vision, and our values haven’t changed. We still want to support people in the community as they want. We still want to be an integral thread in the fabric of community. We count on each of you to be an extra set of eyes and ears, to reflect the voices of the many. Sandi Gerdes 3 commitment service growth helpful support passionate Robert E. Bonner Distinguished Service Award Recipient fulfilment S thank you! TEVE KELLY just retired from the LBSA Board of Trustees, after eight years of faithful service. The Robert Bonner Distinguished Service Award is given to those who have been associated with LBSA and have shown constancy in their relationship with the Association over time. Steve is known for the passion he feels about our services. He served because he understood the need, based on watching the struggles of some close family friends. He was an enthusiastic golf player for our tournaments and could always be counted among the Gala crowd as well. As a professor of music, he found an affinity for our music therapy program and found ways to support that with his own music and contacts. He used his background in finance and development from his time at Carleton to advance our cause to the best of his ability. He has been a passionate advocate for appropriately supporting staff members, who do so much for so little. He leaves a formidable legacy of service behind, and we will miss him. appreciation knowledge relationships 4 s Spirit of Laura Baker Award Recipient 2011 D O YOU REMEMBER what you were doing at age 21? Will Oney was busy earning the Spirit of Laura Baker Award. While it might seem surprising that such a young man would receive such an honor, Will is thoughtful and mature beyond his years. Recipients are nominated by their peers, and selected by a committee. The award is presented at the annual Employee Appreciation banquet in April. Three and a half years ago, Will was a student in search of fulfillment. He had transferred to a local charter school because he found the traditional high school was not tailored enough to individual learning. His main interests are history and writing. He had a friend that worked here and thought the work “sounded fulfilling.” He says the biggest surprise about working here is “how attached you get to the people and the clients you work with. It really becomes a home away from home.” Will is now a Lead Residential Counselor, which means he is in charge of the schedules, wardrobes and quarterly reports of two clients on his household. He says he appreciates how LBSA encourages clients to participate as much as possible in their lives: “Even if it takes someone a really long time to pour their own milk, we want them to do it, instead of us,” he offers. His favorite story is the time he taught Bill how to ride a bike for the first time. Bill had seen another client riding a 3-wheel bike and was curious. Will coaxed him into trying, and then talked him through it. “You could tell he was really proud—a whole crowd was watching, and he was ringing the bell, making noises and generally showing off.” Will also enjoys finding ways to communicate with those who have limited verbal ability. “Tone and facial expression can be very expressive for someone with so few words,” he says. For a while after he started working here, he held another job at a facility similar to LBSA. He describes the experience: “I eventually had to leave because their philosophy of care had staff members ‘waiting’ on people and not expecting them to do things as much as possible for themselves. They also had a set behavioral plan that everyone had to follow, no matter what, which created many adverse behavior issues. I ended up leaving, because it was too hard to work there.” When asked what he would say to someone thinking about donating to LBSA, he replied, “I think with so many charities, it’s abstract and unspecific. Here, you are giving right to the people who live here and you can come see what the needs are.” He thinks the best thing about building the two new cottages will be a “decrease in target behaviors. People here are too crowded. Plus, we will enjoy a better climate-controlled environment. Some of our clients are heat-sensitive.” We are happy with the difference Will makes every day, and we salute him! 5 Donor Profile A story of giving, from son to father D AN FORSYTHE was in high school in the 90s, looking for a job when he discovered LBSA. It paid a little better than the average job available to teens, and he thought it would be more interesting. His dad, John, wasn’t so sure. Dan’s assignment landed him in a household that was home to several people with Prader-Willi syndrome. PWS is developmental disorder characterized by an insatiable appetite with no internal signals for being full. People with PWS can be quite charming and manipulative in their efforts to find food, so staffing has its special challenges. One evening a client snuck into the kitchen and devoured nine loaves of bread before Dan discovered him. In the ensuing struggle to end the binge, Dan got scratched and bit. When he came home, his dad, John, noticed his wounds and was concerned. “I asked Dan why he stayed working there, a place where he could get hurt,” John says. “And you know what he said? He said ‘Dad, when I looked in his eyes, I felt sorry for him, because I could see he was hurting too.’” That got John’s attention. “Instead of wondering what kind of place my son worked at, it made me wonder at the depth of humanity in my son,” he says. “That led me to ask him more about his work and hear the stories of the people he served.” From that point on, John got involved. He began making gifts to the Association. He began to serve on the golf tournament committee. That became a yearly commitment, as well as attending the annual Gala fundraiser with friends. Last year, John was surprised to receive the “Realizing Dreams” award given by the golf committee for his years of dedication. To this day, he says he is inspired by the hard work our staff perform. Dan went on to work at LBSA through high school. In college, he managed a group home and considered making it his career. He ended up as an operations manager for a major trucking firm in New Ulm instead. Recently, he and his dad were reminiscing about how their lives have turned out, and John asked Dan if he had any regrets about the career choice he made 30 years ago. Dan replied: “Dad, I learned how to love work at Laura Baker. I’ve carried that with me my whole life.” 6 Volunteer Spotlight — Good Neighbor Award Each year, we are asked to nominate volunteers for the Good Neighbor Award sponsored by Provider’s Network, one of the many organizations of which we are members. Here are recipients for 2011: Laurie is a longtime volunteer who has put in many, many, behind-the-scenes hours for our Gala fundraiser for years. She has chaired this event, recruited volunteers, tirelessly promoted it amongst her friends, and procured hundreds of auction items. She has chaired meetings, designed auction displays, hosted tables, helped set and clean up many times. Laurie’s efforts have contributed to hundreds of thousands of revenue dollars for our organization’s daily operations budget. What is perhaps most remarkable is that Laurie had no particular connection or affiliation to us at first. She served to support her husband Bill, who began his Board tenure in the same way — serving because he was asked to. We are humbled and blessed by her efforts on our behalf, and wish to acknowledge the gift of her time and talents. It takes a special skill set to accomplish all that Laurie does, and we are thrilled that she lent herself to us for as long as she did. Laurie set the bar high for all the volunteers to follow, and for that we salute her and say “Many thanks, great friend.” Kirk is the kind of guy that sees a need and rises to the occasion. Once during a stroll around his neighborhood many years ago, he met Lee, a client in one of our supported living homes. The acquaintance became a friendship, and the friendship became a guardianship years later. Kirk has expanded his circle of friends to include the entire household, including staff. He comes to dinner and birthday parties. He takes Lee to church every week, and has lunch with him whenever possible. An avid bicyclist, Kirk has repaired many bikes for the household, enabling clients and staff to take advantage of that form of recreation. Kirk is literally a GREAT neighbor, and we are indebted to his spirit of service and compassion. 7 thankful community Volunteers family learning experience wonderful staff goals progress unique together knowledge engagement 8 renovations 2011 Accomplishments 1. Continued to provide quality services to current clients. Helped people reach their dreams and goals. 2. Raised over $1.3 million to continue campus renovation projects. 3. Completed renovation of Baker House. 4. Professional Development Committee created work plan for moving organizational learning culture forward, began planning for finding the teacher, and the student, in all of us. 5. Began holding monthly respite events for families. 6. Gathered family input: what does respite mean? What does family support mean? 7. In addition to capital campaign, raised almost $200,000 to support programs. 8. Hosted several interns, who assisted us in achieving goals and completing our work. 2012 Organizational Goals 1. Create an organizational learning culture. a. involve a wide range of staff members in providing learning opportunities, and have intentional, mandatory learning occur at staff meetings. b. create learning fairs where a wide range of knowledge and expertise can be shared. 2. Consistently work to improve employee engagement in the organization. a. create and enhance methods for staff members to use their strengths to benefit themselves and the organization. b. revamped all staff meetings to a quarterly event where conversation and connection can happen. 3. Develop Family Support Services into a viable support system for families of people with developmental disabilities. a. hold monthly respite events for kids. b. create respite communities for families. 4. Create a marketing plan for internal and external communications that clearly communicates what makes us unique. Create an identity that draws us together and clearly defines who we are as an organization. 5. Complete planning for two new cottages and removal of Margaret Graves. 9 Program Review A real-life story of fam D AY TO DAY LIFE can be very hard work for a single mother raising three children, especially when two have disabilities. But with the help of Laura Baker Services, Amy is finding a way to raise three wonderful children. Once a month, she drops off, Anna, Julianne, and Joey at Laura Baker Services for a fun respite event, then takes a couple hours to catch up on chores, paperwork, errands, and, if she’s lucky, a little bit of self-care. During that time, the three children make crafts, play games, and hang with their new friends. Anna (9) especially is a careful, meticulous, and talented craft maker. Julianne (5) excels in group games, bringing energy and enthusiasm to each activity. Volunteers engage bright-eyed Joey (3) in physically active games, like throwing a ball, as well as more quiet activities like exploring the piano. The kids all practice cooperation, including others and following directions. They spend two hours playing, laughing, learning, and growing, while their mom gets some much needed time to catch up. Amy, who has no support circles or family living in town, does everything she can to provide for her family. Often that means setting her own Amy says that normally she would not leave her children at a daycare, but she knows that everyone at Laura Baker is comfortable with all kinds of children and gives her kids the one-on-one attention they need. needs aside. When she knows that her children are in a safe place and having fun, she can take a moment to breathe. Having a quiet atmosphere in which to complete chores is a relief. Amy says that normally she would not leave her children at a daycare, but she knows that everyone at Laura Baker is comfortable with all kinds of children and gives her kids the one-on-one attention they need. 10 ily support And they love it! Amy had worried that her From one of our interns, a St. Olaf student: eldest daughter, Anna, might “An experience that I first not want to nervously anticipated be- go to events came a monthly highlight specifically for me. My time playing designed for children with developmental and directly interacting disabilities since she herself isn’t diagnosed with with the Anna, Julianne, a disability. But when Amy asked Anna if that was and Joey, and other kids a problem for her, Anna said that she didn’t mind at the monthly respite at all—“everybody’s different, Mom.” Amy thought events, widened both my about how Anna’s favorite movie had always been conceptions of who I am Edward Scissorhands, and was proud of her daughter capable of connecting with for understanding such a simple but important and my goals for future lesson at such a young age. Being the big sister volunteer and work experi- of siblings with special needs can be hard. Anna’s ences. The energy, sincer- empathy and maturity help her to do a wonderful ity, and innocence of the job of this, although sometimes it might feel like children I met has shaped her younger siblings get all the attention. me in more ways that I can possible realize right now. And I can only hope that I had as positive an impact on them and their families as they had on me.” 11 Family Support I N NORTHFIELD there are invisible families who need our help. These families are a part of our community and might even live in our neighborhoods. Most people will not notice if these families aren’t within their immediate circles. These are the families who have children with developmental disabilities, the ones you might see at the grocery store or at school. Maybe you’ve seen the child experiencing some difficulty and having what seems to you to be an overreaction. You’ve probably passed judgment on the parents—we all have. Imagine being a parent to 1 or 2 or even 3 kids who have developmental disabilities. Imagine that you have no immediate family or friends or supports such as county-funded assistance in the task of raising those children. Sometimes you try to accept help, but you soon end up doing it all—all of the time. Because it’s easier that way. Because it’s hard to We see a brighter future for a community that is more integrated, connected and caring. pass on that responsibility or to feel secure in doing so. Because it’s hard finding consistent support that fully addresses the needs of both your children and yourself. You need to be reassured that people aren’t trying to take your children away. You’ve gone without support for so long that it’s hard to connect with any supports that might possibly be out there. We know there are families in the community who need help. Laura Baker Services Association is reconnecting the community with these families. We believe that there is a large population of potential volunteers who could be matched with families to provide regularly scheduled respite services. This support, such as in-home or out-of-home care or even meal assistance, is meant to give parents a break. It also gives parents time to attend to needs that otherwise go unmet. Most importantly, it gives parents an opportunity to focus on their own well-being, which is a crucial part of the well-being of the family. This year has seen slow but steady traction in our Family Support Services program. Our monthly respite events for children enjoy an enthusiastic following of both children and volunteers. Three of our families have agreed to help us design circles of support where we pair them with trained volunteers to provide in-home supports. Volunteers report that the reward of getting to know these families outweighs any amount of effort that they are putting forth. We see a brighter future for a community that is more integrated, connected and caring. 12 opportunities friendship respite services well-being training integrated sustainable t rust circles of support community connections building networks reaching out 13 Board of Trustees CHERYL BUCK, President, lives in Northfield with her husband, Dave, and two children. She is the director of sponsor relations for PRMIA, a global risk management association. She is active in the community through a variety of volunteer opportunities, including LBSA, and has been on the Board since 2004. ED LUNDSTROM, Vice President, is a longtime Northfield businessman, now retired. He has served as CEO of Sheldahl and CFO for All- Flex. Ed and his wife, Anne, are the founders of the renowned gourmet restaurant, Fermentations, in Dundas, as well. If you get invited to a dinner they are preparing, drop everything and say yes! FRANK ZASTERA, Secretary, lives in Cloquet and has a family member at LBSA. He started in 2000, continuing the Zastera family tradition of service on the LBSA Board of Trustees. ERIC STRATTON, Treasurer, an LBSA parent, joined the Board of Trustees in October 2006. He and his wife, Tammy, are deeply appreciative for their daughter’s life and are passionate about our mission and involving others. They love bidding wars at the Gala live auction, and they often get what they want. 14 BOB BONNER, Professor of history emeritus at Carleton College and an LBSA parent, has been on the Board of Trustees since 1989. He recently published a book on Buffalo Bill Cody. He is looking forward to seeing the two new Cottages built as a result of our successful Capital Campaign. NATALIE CHELL is treasurer for College City Beverage and has served on our golf tournament committee for a number of years. Community projects include formation of the new YMCA and being on the outreach committee for Women in Northfield Giving Support, a local grantmaking organization. GREG CLOSSER, is President of All-Flex, Inc. of Northfield, a flexible circuitry manufacturer. Greg and his wife Patti have six children, two of whom have disabilities. The Clossers are longtime LBSA supporters, each year personally creating Easter baskets for each community services client we serve and delivering them to their homes. WAYNE EDDY, longtime local radio personality, has been on the Board of Trustees since 1998. He is a tireless advocate for LBSA, having first become acquainted by being Santa Claus for us in 1969. He has performed as a auctioneer extraordinaire at many of our events for many years. JAMES GLEASON is the great-grand nephew of Laura Baker and joined the Board of Trustees in 2007. He is the owner of American Excavating in Northfield. He is looking forward to being a part of the future of LBSA. FRANK GRAZZINI is a relative newcomer to Northfield. He and his wife Sandy purchased the lot next to LBSA four years ago to build their new home and have been dream neighbors ever since. He owns Carciofini Company, one of the Midwest’s largest sealant and caulking operations. We value his business acumen and leadership skills, especially as we move forward with new construction on campus. JUDY JONES is the executive director of the North Shore Children’s Center in Milwaukee, a play-based learning preschool. Her hobbies are reading, gardening and traveling to visit her grand-daughter. She has had a family member at LBSA for over 50 years and says, “It’s a pleasure supporting Laura Baker.” AGGIE PAVEK has been on the Board of Trustees since 2005. She started a company that provided transportation for people with developmental disabilities, based on her experience of having a sister with special needs. She is a great auction organizer. CHARLES SEWICH, MICHAEL HERO, local attorney, has been on the Board since 1989. We are delighted to retain his presence on the Board, considering he offices out of Grand Marais for most of the time. He grew up playing in the front yard of LBSA, and is a lifelong supporter. partner at Heartman Insurance, is this year’s Capital Campaign chair. He joined the Board of Trustees in 2002. He had a brother with special needs and knows the struggle families face. He is an enthusiastic supporter of the golf tournament, and is good at inspiring other people to support our cause as well. GAIL JONES is a writer and editor. After assisting for several years with the LBSA Gala, she joined the Board in October 2009. She serves because she believes that everyone deserves to experience joy, fulfillment and understanding in their lives, and that LBSA makes those things attainable for its clients. JULIE THORSHEIM, social work consultant and founder of a small company, KST Associates, has been on the LBSA Board since 2002. She serves because she understands the need for our services and the need for them to be provided with integrity. 15 Thank you to our donors! In-Kind Gifts Eileen Anderson Terri & Harry Anderson Anna’s Closet Apres Party & Tent Rental Archer House The Sketchy Artist Kathy Austin Bev Bauer Ernie Bauer Larry Benjamin Virginia Berry Bierman’s Home Furnishings Bittersweet Eatery & Gathering Place Annie Bloom Jean Bloom Bon Appetit Bob & Barbara Bonner Brittany Braucher Mike & Colleen Braucher Brick Oven Bakery Bridge Square Barbers Dale Brown Cheryl & David Buck Canine Design Car Time Caribou Coffee #1162 Carleton College Greg & Nancy Carlson Scott & Debi Carlson 16 Grace Casson Champion Sports CJ News Clifford & Grace Clark Greg & Patty Closser College City Beverage, Inc. Countryside Animal Hospital & Kennels Bill & Laurie Cowles Carol & Timothy Cowles Cub Foods Culligan Culver’s Mitch & Jody Davide Jr. Degroot Enterprises, Inc. Domino’s Pizza Matt Eastvold Eclectic Goat Econofoods Mark & Joan Ekeren El Tequila Jane Fenton Fermentations Fette Electronics Final Stretch Fine Threads Firehouse Liquor Bob & Sheryl Fischer Frandsen Bank & Trust Ronald Frauenshuh, Sr. Kristina Gable Eco Gardens George Weston Bakeries George’s Vineyard Sandra Gerdes Get Fit 24/7 Glass Garden Beadworks Gold Country Engravers Goodbye Blue Monday Coffeehouse Graffics Design Sandy & Frank Grazzini Grove Landscaping Michael Gunderson Guthrie Theater Eileen Hachfeld Leighton Hambrick Gail Jones Hansen Haskell’s Heartwork Yoga Studio Vicki Hernandez Michael Hero & Marie Westerman Hideaway Coffeehouse & Winebar Sonja Hillestad Hilton Garden Inn Hogan Brother’s Phyllis Hullett J. Grundy’s Rueb ’n’ Stein Richard & Nancey Johnson Judy’s Floral Design Jungle Theater Just Foods Northfield Community Co-op Just Me Geralyn & Glass Lisa & Rick Karsten Judy & Kenneth Kaul Judy & Steve Kildahl Kimmy Clean L.L.C. Knecht’s Nurseries Paul & Barbara Krause Kwik Trip KYMN Radio Charlie & Dianne Kyte Judy Laabs A Bag Lady Greg & Victoria Langer Brent & Tobi Larson Heather Lawrenz Legends Golf Club Ian Leonard Ed & Anne Lundstrom Brad & Patti Malecha Ruth Morgan Malecha Rebecca ManahanWurtz Marriott Minneapolis City Center Bonnie Martinson Bob & Marilyn Matta Josh McCloud & Brittany Dawson Janet McCorkell Sarah Swan McDonald McLane Minnesota Jill & Justin Metz Cynthia Miller The Minneapolis Institute of Arts Minnesota Historical Society Minnesota Orchestra Monkey See Monkey Read Sharol Nau Northfield Hospital Northfield Area Family YMCA Northfield Arts Guild Northfield Fire Department Northfield Golf Club Northfield Lines, Inc. Northfield News Northfield Yarn NTB Joey Nytes Morgan O’Brien Maureen O’Keefe & Tammie Barcomb Patsy & John Ophaug Ordway Center for the Performing Arts Paper Petalum Rick & Aggie Pavek Jenny & Zack Pelletier Charles Plaetz President & Mrs. Steven G. Poskanzer Prairie House Quality Bakery Quarterback Club Rare Pair/Clothes for Keeps Rebound Enterprises Connie & Larry Rehder Reinhart Food Service Liv & Steve Remes Colleen Riley Rooms by Tagg 2 Salut Bar Americain Marvin & Dixie Schaffer Sarah Schuenke Charlie & Lorraine Sewich Crystal Simon Dick & Roxanne Simon Sisters Ugly Phillip & Yosh Soltis Mark & Sandy Spanier Delcie St. Hilaire St. James Hotel St. Paul Chamber Orchestra St. Paul Hotel St. Paul Saints Steppingstone Theatre Eric & Tammy Stratton Studio Elements Subway Becky Sutherland swag Sysco Minnesota Taco Bell Tacoasis Bill Talen Linda Taylor & Rose Marraccini The Summit Golf Club The Tavern Carla Thompson Neale Thompson Martin Thorsheim Top Notch Transportation Julia Uleberg Upper Lakes Foods Chris Valek & Tim Valley Rick & Marlene Vanasek Willingers Golf Course Bob & Lila Winter Honorariums and Memorials In Honor of Larry Benjamin Northfield Lines, Inc. In Honor of Bob, Barbara & Tim Bonner Frank & Ann Wright In Honor of Tim Bonner Tom Ferris In Honor of Gary Martin & Carol Ostlie Barbara Bachman In Memory of Kathryn Ecklund Frank & Karen Brust In Honor of Keshia Stratton Denny & Kathy Varns In Memory of Laurel Wolkow Chris & Tammy Omdal Joe & Evelyn Stransky In Honor of Pat & Judy Mandile Charlie Mandile In Honor of Rich & Virginia Lorang Ethel Dunn In Memory of Dorothy Martha Mattson Bob & Marilyn Matta In Memory of Jim Nehmzow Academy of Our Lady of Lourdes Judy Rud Laura Baker Services Association Ramona Miller Trevor & Pamela Sterba In Memory of Margery Otterness David Otterness In Memory of Mildred M. Hansen Bob & Marilyn Matta Bram & Lori Middeldorp David & Patricia Halsor Nancy & Jeffrey Hansen In Memory of Stephen Serber Ronald & Glorian Anderson 17 the campaign for Laura Baker Campaign Pledges, Over $1.3 Million LEADERS Alma Smith Wright 1952 Trust Ed & Anne Lundstrom College City Beverage BUILDERS Brad Austin Mary Carlsen & Peter Dahlen Kent & Heloisa Holden INVESTORS Bob & Barbara Bonner Greg & Patty Closser Bill & Laurie Cowles Missy & Dave Donkers Sandy & Frank Grazzini Charlie & Lorraine Sewich Eric & Tammy Stratton Bill Talen SUSTAINERS Anonymous Jim & Kathy Braucher Cheryl & David Buck Carol & Timothy Cowles Edina Realty Foundation Mike Hero & Marie Westerman Pat Johnson Anonymous Dave & Ruth Neuger Prairieview Partners Anonymous Brett & Michele Reese David Schlosser Myron & Carol Solid 18 SUPPORTERS Mark & Diana Abbott Eileen Anderson Terri & Harry Anderson Joseph Anton Charlie & Carol Austin Kathy Austin Barbara Bachman Mary Berndt John & Betsy Bierman Bill & Mary Bleckwehl Jean Bloom Dixon Bond Arliss Boyum Mary Boyum Shelley Brady David & Anne Brust Frank & Karen Brust Cardinal CG Grace Casson Charles Christensen & Elizabeth Welch Clifford & Grace Clark Brenda Clemen Mitch & Jody Davide Nicole Davis Anita DeGroot Richard & Jeanie Deplazes Mark & Kim Duea Jean Elzen Executive Leasing Jane Fenton Firehouse Liquor First National Bank of Northfield First United Church of Christ Michael Flynn & Angelica Dietz John Forsythe Linda Frederick Shannon Gable Richard & Stefani Gerczak Ken & Karen Gerdes Sandra Gerdes Richard & Kris Goodwin Anne Groton Roy F & Mary Lewis Grow Marv & Judy Grundhoefer Jan Gutzmann Hair by Jane David & Patricia Halsor Leighton Hambrick Gail Jones Hansen Tammy Hansen Thomas & Dianne Hart Marilyn Haugen Steve & Vicke Hegedus Carl & Caroline Henry Debra & Ed Herlihy Phyllis Hullett Susan Hvistendahl Melinda Jacobs & Howard Grodnick Elizabeth Jimenez Karen & Michael Johnson Sybil Kaplan Lisa & Rick Karsten Judy & Kenneth Kaul Steve & Peggy Kelly Kimmy Clean L.L.C. Knights of Columbus Council #1516 Patricia Krenske Charlie & Dianne Kyte Norma LaDuke Nicole Lamont Dolly Larsen Brent & Tobi Larson Sierra Law Cel & Lori Leal Lions Club of Northfield Virginia & Rich Lorang James & Barbara Luther Ted Lutz Rebecca Manahan Jean & Scott Marik Jacque Marin Teresa & Steve Martin Bob & Marilyn Matta Richard & Donna Maus Anne Mayer Nicolle McClune Derek & Carrie Melby Jeff Messer Joseph Metzen Bruce & Audrey Moe Art & Emily Monaghan Mark & Marianne Moors Glenn Nelson Northfield Construction Northfield Sertoma Maureen O’Keefe Linda Olds Connie O’Meara Dean & Dorothy Ostlie David Otterness Omar Otterness Rolf Otterness Lisa & Kevin Otterness Don & Bonnie Pavek Jenny Pelletier People in Business Care Robert & Josephine Petersen Frank & Sandra Petricka Mary Raney Roberta Rankin Melinda & Andrew Rapai Connie & Larry Rehder David & Jane Remes Kevin & Teresa Richie Joanne & Chris Rietveld Jan Roetzel Zelene Rojas Dick & Gail Rosseter Marvin & Dixie Schaffer Rosemary Scheremet Jack & Pamela Schwandt Bardwell & Charlotte Smith Christina Smith Margaret Spear Delcie St. Hilaire St. John’s Lutheran Church Sandy Sticha Noel & Lois Stratmoen Michael & Shelley Strobel Bob & Julie Sullivan The Graphic Mailbox Fern & Fred Theberath Julie & Howard Thorsheim Martin Thorsheim Dave & Amy Tonsager Janet & Jerry Tritch Robert & Mary Jane Trnka Dell Charitable Trust Robert Vanderhoof Denny & Kathy Varns Amanda Virnig Amy Wagner Esther Wendorff Kathy Westerman Frank & Ann Wright Ann Zastera Frank & Julie Zastera Barbara Zaveruha & Glen Castore Annual Giving Fund $5,000 AND UP CORNERSTONE CLUB All Flex Brad J. Austin College City Beverage, Inc. Ed & Anne Lundstrom Eric & Tammy Stratton William Layland Trust $2,500 to $4,999 PARTNERS Lannie Donaldson Tom Ferris Sandy & Frank Grazzini David Schlosser Jim & Linda Sawyer Marston Headley & Dorothy Stone Headley Fund Dr. Bradley & Veronica Wille $1,000 to $2,499 FAMILY John & Betsy Bierman Linda Blaisdell Bob & Barbara Bonner Community Resource Bank Bill & Laurie Cowles EMC Insurance Companies John Forsythe Jim Gannon Sandra Gerdes Terry & Norma Gilbertson Heritage Dental Care Brent & Tobi Larson Virginia & Rich Lorang Brad & Patti Malecha McLane Company, Inc. Michael Hero & Marie Westerman Art & Emily Monaghan Clint & Michelle Muench Northfield Hospital Power Engineers, Inc Prosthetic Laboratories, Inc. Charlie & Lorraine Sewich Matt Sewich Sam & Dean Sunderlin Bill Talen TBC, LLC Julie & Howard Thorsheim Village Drug Maxine H. Wallin Wells Fargo Foundation $500 to $999 FRIENDS Ronald & Glorian Anderson Apple Chevrolet Buick of Northfield Bo & Mari Aylin Dennis & Beth Berry Jim & Kathy Braucher Cheryl & David Buck Carleton College Scott & Debi Carlson Missy & Dave Donkers Jane Fenton Paula Frandsen Cynthia & Bob Gilbertson Gail & Reid Hansen Mark & Joyce Henke Eldon & Doris Hill Holden Farms Kent & Heloisa Holden 19 Judy Jones Lisa & Rick Karsten Steve & Peggy Kelly Doug & Charlene Klemenhagen Knights of Columbus Council #1516 Charlie Mandile Edward & Cheryl Miller Northfield Sertoma Maureen O’Keefe & Tammie Barcomb Rick & Aggie Pavek Rick Pavek Construction Dick & Gail Rosseter Kerry & Judy Running Marvin & Dixie Schaffer John Tymoczko & Alison Unger Marvin & Phyllis Varns Doug, Carole & Ryan Wilson Bob & Lila Winter Burl & Barbara Zorn 20 $250 to $499 NEIGHBORS Mike & Becky Behrens Mary Boyum Shelley Brady Nancy Brown & Dan Hofrenning Frank & Karen Brust Castle Rock Bank Natalie & Ben Chell Beth Closner & Randy Lutz Jim Cornell & Martha Hoppe Countryside Animal Hospital & Kennels Carol & Timothy Cowles Ray & Ellen Cox Ethel Dunn Enebak Construction Steve & Lynn Engler Kenneth & Jill Ewald Ed & Karen Fenton First National Bank of Northfield Michael Gunderson Karna & Russ Halverson Ernie Hurlbut JBT FoodTech F. Martin & Dorothy Johnson Pat Johnson Kimmy Clean L.L.C. Paul & Barbara Krause KYMN Radio Charlie & Dianne Kyte Harald & Ann Lohn Ruth Morgan Malecha Rebecca ManahanWurtz Derek & Carrie Melby MOM Brands Mark & Marianne Moors Tim & Sandy Morisette Dr. John & Jean Noack Michelle Louise Olsen Tim O’Malley Jim Rossow & Betsy Spethmann David & Christina Schwietz Joanne Sommers Margaret Spear John Stout Stephen & Dana Strand Steve & Suzy Taggart The Prudential Foundation Martin Thorsheim Bernice Thury & Jack Schneider Chris Valek & Tim Valley Rick & Marlene Vanasek VFW Post #4393 Frank & Julie Zastera $100 to $249 ASSOCIATES Mark & Connie Albers Sandra Barbee Mary Berndt Debra Bjornard Dixon Bond Judy Broske Joseph Brown Cardinal CG Barry & Cynthia Carlson Tim & Sherry Carter Bob & Sharon Cashman Bill Clifford Greg & Patty Closser Henry Cordes Richard & Jeanie Deplazes Melanie & Drew Dixon Iva Dodson Steve Doole Ann & Brendon Etter Larry Evangelides Executive Leasing Jerry Ficocello Theresa Fierst Dale & Krin Finger Julie & Jerry Fish Beth Fossum Linda Frederick Kristina Gable Evelyn Gieseke Dale Glenn Larry Griesgraber Mike & Sally Grossman Joe & Jodi Grundhoefer Steve & Mary Hahn Bob & Rachel Haider Brian Hansen Nancy & Jeffrey Hansen Tammy Hansen Terry & Julie Heilman Karen Helland Bill & Jane Horton Polly Hruza Maria & Jerry Huntley Sybil Kaplan Judy & Kenneth Kaul Rich & Teena Keiser Kildahl Park Pointe Senior Cooperative Daryl & Judy Kuyper Judy Laabs Mark & Jodi Landsteiner Kevin Larsen Academy of Our Lady of Lourdes Leon Lunder Jacque Marin Teresa & Steve Martin Bob & Marilyn Matta Marie & Tom Mattison Ruthellen A. McCarty Jill & Justin Metz Anthony & Andria Sommers Eugene & Brenda Stratton John & Virginia Street Michael & Shelley Strobel Phil & Alice Strom The Dentist’s House Scott Thorson Bram & Lori Middeldorp John & Brandi Miller Vicky Donaldson & Brian Moerer Pat & Sara Morris Bryan & Diane Nead Rick & Sue Nelson Dave & Ruth Neuger Richard & Raymonde Noer Mark & Kim Oedekoven Hans Olsen Chris & Tammy Omdal Otterness Repair Lisa & Kevin Otterness Penny Penn Mr. & Mrs. Silas C. Peterson, Jr. Roberta Rankin Michele Reese Connie & Larry Rehder Jonathan & Liz Reppe Steve & Sandy Rufer Sue & George Schwinghammer Bardwell & Charlotte Smith Amy Wagner Cathy Yandell & Mark McNeil Ann Zastera Burl S. Zorn $1 to $99 SUPPORTERS Mark & Diana Abbott Ameriprise Financial Services, Inc. Eileen Anderson Greta Anderson & Charles Umbanhowar Devon & Kim Barnes Marlys Behr Marty & Jean Benson Connie Berg Lisa J. Boomgaarden Mike & Colleen Braucher Rayeanne & Thomas Buchholz Darin Burckhard Bill & Nancy Child Ron & Sue Collen Community Shares of Minnesota Anita Corwin Kevin & Beth Dahle Val Daily Mitch & Jody Davide Tom, Thelma & Ian Davidson Darren & Jennifer Deplazes Mike & Paula Detjen Chris Fink Dan & Jan Foley Judy Gaskell Daniel Gerdes Sam & Curwin Gett Robert Geyer Tilio & Martha Giacobassi Vince & Paula Granquist Adrian & Martina Hagen David & Patricia Halsor Leighton Hambrick Michael Hantho Vicki Harper Thad Harris & Whitney Miller Harris Jeff & Karna Hasse Marilyn Haugen Will & Julie Healy Tony & Patti Henry Ed & Deb Herlihy International Business Machines Jeff Johnson Mike Johnson Mildred Johnson Just Foods Northfield Community Co-op Willadene Kinnaman Harry & Denice Knapp Sierra Law Michael Levy Mark Lowe Bonnie Martinson Anne Mayer Nicolle McClune Janet N. McCorkell Grant Meese Casey Millard Ramona Miller Ryan Miller Eleanor Monohon Kay Monson Wallace & Sharyn Murto Wallace & Sharyn Murto Leon Narvaez & Nancy Paddleford Don & Bonnie Pavek Jenny & Zack Pelletier Mark & Mary Jane Polzin Ken & Bonnie Prawer Joanne Rietveld Judy Rud Sarah Schuenke Jon Snodgrass Solveig Steendal Trevor & Pamela Sterba Joe & Evelyn Stransky Mark & Suzette Taylor The Graphic Mailbox Joan L. Thomas Crystal Torsch Robert & Mary Jane Trnka Judy Brown Wescott Michael Wiese Griff & Robbie Wigley Cathy Wilson John & Leesa Wisdorf Carolyn Zastera 21 Thank you to our volunteers! Nermine Abdeluahab Shamis Adam Annie the Therapy Dog Marjorie Ames Eileen Anderson Terri & Harry Anderson Vanessa Anderson Megan AndrewsSharer Mari Arneson Akemi Arzouman Annie Ashby Emmaline Ashley Kathy Austin Grace Bartlett Loren & Mary Baumbach Becky Behrens Catherine Berman Jerry Bilek Bob Bonner Mary Boyum Shelley Brady Rhonda Brandt Jim & Kathy Braucher Mike & Colleen Braucher Patrick Braucher Cheryl Buck Allie Bushing Allissa Bussard 22 Hannah Cairns John Cannon Chance the Therapy Dog Jon Chang Emma Chapman Chase the Therapy Dog Natalie Chell Andy Christensen Beth Closner Mary Closner Greg & Patty Closser Sam Closser LeAnna & Warner Collette Will Connelly Vicki Cooper Carol Cowles Katie Crider Heather Cutting Kevin Dahle Mitch Davide Hannah Davis Kelly Davis Nicole Davis 2012 Defeat of Jesse James Royalty Candidates Kathi DeJohn Richard & Jeanie Deplazes Ashley Dinzey Maegan Doi Heather Duban Polly Durant Devin Earlywine Matt Eastvold Wayne Eddy Lynn Ennis Angie Erickson Alex Evangelides Olivia Fantini Rebecca Feldman Jane Fenton Gillian Fitz Kate Flory Rachel Foran John Forsythe Beth Fossum Arianne Foster Brendan Fowl Margaret Frandsen Tim Freeland Amy & Liz Fricke Kristina Gable Lee Gangloff Francesca Garcia Catherine Gardner Leslie Garza Brad Gatzlaff Alex Gerdes Daniel Gerdes Sandra Gerdes Terry Gilbertson Sally Gildehaus Girl Scout Troop #25258 Sandy & Frank Grazzini James Gleason Steven Gross Matt Grove Erin Haglund John Hahn & Melissa Reeder Bob Haider Bridget Hallcock Abbe Haller Emily Haller Kent Hambrick Leighton Hambrick Isabel Han Zhen Gail Jones Hansen Reid Hansen Nicholas Haradhvala Peter Hardy Steve Hatle Kelly Heissel Ed & Deb Herlihy & Family Michael Hero Molly Hess Michaela & Bailey Hoffer Dylan Holck Jane Horton Anna Huber Phyllis Hullett Matt Irwin Dave, Emiko & Ayanti Jackson Nate Jacobi Doug Johnson Judy Jones Jeff Juul Kelsey Kaplan Lisa Karsten Rona Kasel Judy Kaul Marie-Louise Keen Steve Kelly Angela Kim Kimmy Clean L.L.C. Isabelle King Shelley Klevos Suzanne Klumb Koda the Therapy Dog Michael Kovacs Paul & Barbara Krause Jim Kuckler Katherine Langston Doug Larson Jason Lemke Natalie Leske Sam Lorang Rich & Virginia Lorang Shanna Lund Ed & Anne Lundstrom Kyle Mace Hortense MacLeod Arlen Malecha Michelle Malecha Ruth Morgan Malecha Jacque Marin Rachel Marosi Bonnie Martinson Nicolle McClune Janet McCorkell Erin McNamara Amy Merritt Jill Metz Brandi Miller Kalena Miller Eleanor Monohon Mark Moors Patrick Nalepka Alice Nasby Dave Neuger Fa Ngamnithiporn Molly Nichols Nick Haradhvala Meagan Nishi Bridget Novak Jerry & Sue Odette Maureen O’Keefe Linda Olds Douglas Olsen Eve Olsen Hans Olsen Scarlet Park Patch the Therapy Dog Danny Pavek Aggie Pavek Jessica Paxton Jenny & Zack Pelletier Penny Penn John & Kathy Petelinsek Family Dyani Petersen Maren Peterson Rebecca Peterson Jim & Sue Pokorney & Family Jayne, Mitch, Megan & Mike Polelle Molly Polzin Adele Porter Thomas & Connie Posch Kari Potz Kelly Prunte Keith Pumper Lori Rayman & Family Rashed Rab Connie Rehder Jonathan, Liz & Griffin Reppe Jane & Abby Rezac Jackie Scheel Riech Holly Rocha Zelene Rojas Katie Roster Eunice Ruby Larry & Judith Saftner Rachel Sandnes Jessy Schaffer Dixie Schaffer Richard & Jackie Scheele Charlie Sewich Matt Sewich Nina Shapiro Richa Sharma Hannah Shier Lauren Slagel Hannah Sohre Kate Southwick Elizabeth Spaulding Delcie St. Hilaire Kelly Stanton-Nutt Evan Star Robin Stramp Eric & Tammy Stratton Sam Sunderlin Barry & Jane Swanquist Vicki Swanson Rose Marraccini Sabine Tegura Layne Teska Julie Thorsheim Constance Tosch Kate Trenerry Janet Tritch Glenda Turritto Robert Vanderhoof Shoua Vang Laura Vanlueven John Verrall Stephanie Villarreal Teddy Vivant Brooke Wachal Griff & Robbie Wigley Leah Williams Missy Wilm Bob Winter Heather Wolf Ray Yong Carolyn Zastera Frank Zastera Josh Zoellmer Steve Zubik George Zuccolotto Megan Zwolenski Matching Gifts The Prudential Foundation Michael Porterfield Thomson Reuters Rayeanne Buchholz Ameriprise Financial Lisa Boomgaarden Joan Thomas Eric Stratton 23 Statement of Unrestricted Activities STATEMENT OF UNRESTRICTED ACTIVITIES FOR THE YEAR ENDING DECEMBER 31, 2011 Support and Revenue Client Services $ 4,573,104 Donations 474,085 Other Income 25,419 In Kind Donations 12,661 Net Gain of Investment (4,176) Total Support and Revenue $5,081,093 Operating Expenses Salaries & Benefits Client Care $ 3,197,953 Client Program Supplies 143,950 Transportation 25,016 Contracted Services 183,030 Housing 469,466 Food 160,167 Other Client Care Expenses 116,183 Total Client Care Expenses $ 4,295,765 Management and General $ 279,522 Marketing & Events 141,602 Total Support Services 421,124 $ Total Expenses 24 $ 4,716,889 Management and General 6% Marketing 3% Housing 10% BALANCE SHEET as of December 31, 2011 Client Care 81% Assets Current Assets $ 861,755 Investments 202,687 Building and Equipment, net 2,922,655 Total Assets $ 3,987,097 Liabilities Current Liabilities $ 352,485 Long Term Liabilities Total Liabilities $ — 352,485 Net Assets Unrestricted Assets $ 3,634,612 Total Net Assets $ 3,634,612 Total Liabilities and Net Assets $ 3,987,097 2011 financial results audited by Lanigan & Kolb, LLP Saturday, December 1, 2012 Save the Date for our Gala! www.laurabaker.org 211 Oak Street, Northfield, MN 55057 Non-profit Org. 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