Turning Brand Vision into Store Execution
The Vital Role Store Managers Play and How Retailers Can Unlock Their Value
We surveyed more than 1,050 Store Managers to learn more about what happens on
retail’s frontlines.
63%
of Store Managers feel they
don’t get the information
they need from corporate
1 in 5
64%
67%
don’t feel empowered to
make desicions and act
quickly
system of communication between
corporate and stores
need to take to improve store performance
Customer Service Is the Most Time-Consuming Part of the Job
21%
26%
spend 10 hours or more/
week working on training
associates
spend 10 hours or more/
week working on store
strategy
75%
spend 10 hours or
more/week working on customer
service-related tasks
To Perform Better, Store Managers Want
More Associates
Better Software and Training
Visit Square Root to download the full report and
receive key recommendations toward new ways
retail brands can make their stores more
efficient and profitable.
More Strategic Direction
Turning Br
Vision in and
Store Ex to
ecution
The Vita
l Role Sto
Play and
How Ret re Managers
Unlock The
aile
ir Value rs Can
DOWNLOAD NOW
A WBR Digital
Whitepaper
Presented
in Partner
ship
with Square
Root