The University reserves the right to update and revise from time to time the regulations, policies, fees, terms and conditions on hall residence published in this Hall Handbook and on Hall Homepage, as deemed appropriate and necessary. Please refer to Hall Homepage for the latest version. PolyU Student Halls of Residence (Homantin) Hall Handbook TABLE OF CONTENTS A) Foreword from the Interim Dean of Students P. 3 B) Parties Taking Care of the Hall Family P. 4 C) Our Colourful Halls 1. Red Hall P. 5 2. Orange Hall P. 8 3. Yellow Hall P. 10 4. Green Hall P. 12 5. Blue Hall P. 14 6. Violet Hall P. 16 7. Residential Life Manager (Hall Education) P. 18 D) Research Postgraduate Support Group P. 19 E) Hall Regulations P. 21 1. Introduction 2. Essential Regulations 3. Visiting Time Policies F) Hall Fees & Payment P. 23 1. Hall fees information 2. Service Charges 3. Administration and Penalty charges 4. Payment means 5. Deferred payment 6. Non-payment of Hall Fees 7. Cancellation & Withdrawal from Hall Residence 8. Refund G) Guest Policies P. 29 H) Departure and Summer Residence P. 30 I) P. 32 Tips for Handling Emergencies J) Simple Manuals for Hall Devices P. 34 1. Electronic Door Lock P.1 2. Double Glazed Window 3. Making calls with the IP Phone 4. Wireless Network Configuration 5. Smartcard-controlled Air-conditioner 6. Self-service Laundry K) Hall Services and Amenities P. 39 Appendices: 1. Student Code of Conduct for Hall Residents P. 42 2. Roommate Agreement P. 43 3. Floor Diagram of Homantin Halls P. 48 4. Local Map P. 49 P.2 A) Foreword from the Interim Dean of Students Dear students, I welcome you to the PolyU Student Halls of Residence. In the year ahead, the Student Halls will not only become your “home away from home”, it will also be a nurturing ground for your personal development. During your stay with us, you are free to explore the abundant learning opportunities that are open to you. I encourage you to embrace all the possibilities offered here – to meet new friends, to participate in the wide range of hall activities, to reach out to fellow students from various parts of the world. At Student Halls, we strive to provide you with a safe, pleasant, supportive and nurturing living-learning environment. We expect you to make reciprocal efforts in maintaining the hall a pleasant place for all residents by complying with the hall regulations, by fostering a sense of community, by shouldering your civic responsibilities and by respecting personal differences and the rights of other people. Our Hall Wardens, Tutors and dedicated hall administration and education team from the Office of Student Resources and Residential Life (SRRL) are here to provide guidance and support. Please feel free to approach them whenever you need any help or assistance. I wish you the best of luck throughout all of your endeavors here at PolyU. Yours sincerely, Professor Esmond MOK Interim Dean of Students P.3 B) Parties Taking Care of the Hall Family 1. Hall Administration, Office of Student Resources and Residential Life The Hall Administration is responsible for hall admission and administration in the Homantin Halls. We strive to create a pleasant and accommodating “home” environment conducive to your learning and all-round development. a) Hall Homepage: www.polyu.edu.hk/stars/hall b) E-mail: [email protected] 2. Property Management Services Contractor Hong Yip Service Co Ltd provides property management services for the Student Halls. The company ensures that the hall premises and facilities are kept in an optimal state, and cleaning, security and safety are maintained at a high standard. 3. Catering Services Contractor Catering services are provided by Maxim’s Caterers Ltd, one of the largest caterers in Hong Kong. The company aims to provide delicious, healthy and high quality food with plenty of variety to suit the tastes of students from around the world. Operational Hours of Hall Services Hall Services Hall Administration Floor Operation Hours G/F 09:00 – 17:50 Day Monday to Friday Telephone 3996 2000 (except Public Holidays) Hall Reception G/F 08:30 – 23:00 Monday to Sunday 3996 2000 Repairs and G/F 08:30 – 23:00 Monday to Sunday 3996 2077 LG/F 09:00 – 18:00 Monday to Friday 3996 2070 Maintenance Property Management (except Public Holidays) Security Control Room LG/F 24-hrs Monday to Sunday Hall Canteen (except G/F 07:30 – 21:30 Monday to Friday 09:00 – 21:30 Saturday, Sunday & summer) Public holidays P.4 3996 2099 C) Our Colourful Halls Red Hall - Reach out with our hearts Warden of Red Hall Dr. Lit Siu Wai Office of Counselling and Wellness Warden Office: Room 2211 Warden Office Tel. : 39962211 Campus Office Tel. : 27666795 E-mail : [email protected] Tutors of Red Hall Name: Miss Luo Lizi Dept: BRE Email: [email protected] Room 2002 Responsible wing: 20/F North Wing Name: Miss Xie Yanfei, Phoebe Dept: RS Email: [email protected] Room 2302 Responsible wing: 23/F North Wing & South Wing Name: Mr Virag Sanatan Raut Dept: EE Email: [email protected] Room 2202 Responsible wing: 22/F North Wing & South Wing P.5 Name: Miss Fan Ke, Sharon Dept: BRE Email: [email protected] Room 1902 Responsible wing: 19/F North Wing Name: Mr Tang Wai Ho, William Dept: Centre STARS Email: [email protected] Room 2102 Responsible wing: 21/F North Wing Message from the Warden: Dear Students, I would like to reach out my heart and offer you a warm welcome to Red Hall. For many of you, this might be the first time you live away from home (and your country). I hope that you can enjoy living in this “home away from home”. Hall life is fascinating and exciting, if and only if you can have a sense of belonging when both your personal and group interests are respected. As a relational community, the hall also serves as an extension of learning – learning to relate with oneself while everyday life is expose to interactions and influences from room-mates and hall-mates; learning to respect individual differences while at the same time learning to become an independent individual in an integral whole. I believe that every person and every community has skills and knowledge, strengths and assets that when mobilized, can contribute to the creation of a healthy community living. This extension of learning should go beyond the hall and the university to the various communities of our society as well. Red Hall is a passionate caring community that places a high priority in the spirit of contributing to the community (both the hall community and the community in a broader sense – the various communities in our society) with our hearts. A will of dedication to giving, the most outstanding spirit of our hall, stems from a philosophy of mutual respect and mutual contribution. As the privileged group of university students, we have to reach out to the various communities with our hearts, to concern others, to commit and to contribute ourselves for the good of the society. I believe that everyone in the community has something to offer. One of the most important things that I believe we can offer is an invitation to respectful partnership. As the hall warden, I P.6 would like to walk hand-in-hand with you in shaping the unique identity and character of our hall that make visible new possibilities. “Do not keep back good from those who have a right to it, when it is in the power of your hand to do it.” (Proverb 3:27) 「如果你的手有行善的力量,就不可推辭,要向那些需要幫助的人行善。」箴言 3:27 P.7 Orange Hall - Open to possibilities Warden of Orange Hall Prof. Cecilia Li Department of Rehabilitation Sciences Warden Office: Room 1711 Warden Office Tel. : 39961711 Campus Office Tel. : 27666715 E-mail : [email protected] Tutors of Orange Hall: Name: Miss Zhang Yuting, Tina Dept: RS Email: [email protected] Room 1933 Responsible wing: 19/F South Wing Name: Mr Yaqoob Muhammad Dept: EIE Email: [email protected] Room 1802 Responsible wing: 18/F North Wing & South Wing Name: Miss Zhang Peijia, Kaela Dept: ENGL Email: [email protected] Room 1702 Responsible wing: 17/F North Wing P.8 Name: Mr Xia Fan, Ivan Dept: ABCT Email: [email protected] Room 2032 Responsible wing: 21/F South Wing & 20/F South Wing Message from the Warden: A warm welcome to the Orange Hall! It is my pleasure to welcome you all to join our hall and become one of the members in this big family. Our Hall theme is “Open for possibilities” meaning that everything could be made possible. Our Hall culture is to encourage open mindedness, creativity and innovation. The “Orange” colour also symbolizes the Sun, showing its warmth, bright and positive nature of life. Homantin Hall is a new Hall and the facilities are new, fresh and trendy. With this SUN colour shredding on our hall, I hope all of you would enjoy the hall life and have fun. At the same time, try to learn to be a team player, to have global outlook and to outreach for friends and peers from local and overseas countries. Hall life is a miniature of the society! We all learn to live and accommodate each other so as to create a harmonious community in this SUN hall. I sincerely wish you all enjoy the stay here. Try to initiate and engage yourself in the hall activities such that our team spirit is boost up. It is you who will create the hall culture and make things POSSIBLE. Look forward meeting you and live our life at the new Homantin Hall! OUR MOTTO: TO GIVE AND TO TAKE, TO CREATE, TO MAKE THINGS POSSIBLE! P.9 Yellow Hall - Yes to art Warden of Yellow Hall Dr. Jinsoo Lee School of Hotel and Tourism Management Warden Office: Room 1511 Warden Office Tel. : 39961511 Campus Office Tel. : 34002238 E-mail : [email protected] Tutors of Yellow Hall: Name: Mr Lei Zhen, Arthur Dept: AF Email: [email protected] Room 1502 Responsible wing: 15/F North Wing Name: Miss Balachandran Anjana Dept: EIE Email: [email protected] Room 1602 Responsible wing: 16/F North Wing & South Wing Name: Mr Recktenwald Daniel Dept: ENGL Email: [email protected] Room 1533 Responsible wing: 15/F North Wing & South Wing P.10 Name: Mr Ting Ho Fung, Dave Dept: AP Email: [email protected] Room 1302 Responsible wing: 13/F & 14/F North Wing Name: Miss Yang Zi, Lynda Dept: LSGI Email: [email protected] Room 1202 Responsible wing: 12/F North Wing Message from the Warden: First of all, I would like to welcome you all to yellow hall on behalf of Homantin hall. Let me first introduce myself. I am Jinsoo Lee, yellow hall warden, from the school of hotel & tourism management. I understand that it would be first time for many of you to stay away from home. You may have a mixed feeling of excitement and anxiety. Some of you get used to PolyU life well and some may struggle to enjoy the campus life. Yellow hall residents, when you have problems with your emotion, study, family, relationship with friends, and whatever problems you have, please do not keep it to yourself until it becomes serious problems. We have wonderful yellow hall team members (tutors, warden, hall management staff) who are willing to help you resolve your issues. My students and colleagues believe that I am a funny guy and enjoy joking around. I would really like you to see me as approachable person. We have around 260 students in yellow hall, so I may not recognize you when we run into each other in the hall or campus. When you happen to see me, please wave at me. I am very happy to mingle and interact with you. Yellow hall residents, I believe you made the right choice to join yellow hall. I wish you all the best for your new semester. Thanks. P.11 Green Hall - Green our future Warden of Green Hall Prof. JG Teng Chair Professor of Structural Engineering and Director of RISUD Warden Office: Room 1011 Warden Office Tel. : 39961011 Campus Office Tel. : 27666012 E-mail : [email protected] Tutors of Green Hall: Name: Mr Tam Kwok Leung, Angus (Senior Tutor) Dept: CMAO Email: [email protected] Room 1111 Responsible wing: 11/F North Wing & South Wing Name: Liu Yu, Luna Dept: MM Email: [email protected] Room 1232 Responsible wing: 12/F South Wing Name: Mr Zhang Kunai, Kevin Dept: COMP Email: [email protected] Room 1432 Responsible wing: 14/F South Wing Name: Miss He Chen, Hazel Dept: BME Email: [email protected] Room 1332 Responsible wing: 13/F South Wing P.12 Name: Ms Tan Suqing Dept: ABCT Email: [email protected] Room 1002 Responsible wing: 10/F North Wing & South Wing Message from the Warden: Welcome to Green Hall! Green is not just the dominant colour of the natural environment. It can also be a state of mind and a way of life. Our reliance on the environment for the very air we breathe, the water we drink, and the food we eat makes it imperative that we do our part to protect it, and that is why we have chosen “Environmental Sustainability” as the theme of Green Hall. At Green Hall, you are one of many like-minded individuals with a concern for the environment. Your beliefs and practices form the basis of a culture of sustainability for Green Hall. Activities such as Earth Hours, recycling/upcycling of materials, as well as collection and distribution of used items (e.g. books) are organized to practice carbon-reduction on a collective level. Other activities such as Geopark tours and hiking trips will connect us to nature and facilitate the development of a warm and caring community. Various social gatherings are also organized to enhance your exposure to different cultures and experiences. Finally, you will have the chance to interact with residents of other halls through crossover activities. In addition, Green Hall provides a learning environment to effectively complement your classroom experience. You can look forward to stimulating activities to support your intellectual growth. This may be the first time for you to live away from home. While this new chapter of your life can be challenging, I am confident that you will enjoy the experience and will remember hall life with fond memories in the years to the come. P.13 Blue Hall - Balance our lifestyle Warden of Blue Hall Dr. Howard Kwong University Health Service Warden Office: Room 0811 Warden Office Tel. : 39960811 Campus Office Tel. : 34003217 E-mail : [email protected] Tutors of Blue Hall: Name: Miss Tsang Tsz Wun, Hayley Dept: BSE Email: [email protected] Room 902 Responsible wing: 9/F North Wing & South Wing Name: Mr Tam Po Lai, Hilton Dept: AP Email: [email protected] Room 1120 Responsible wing: 7/F North Wing Name: Mr Tan Choon Kiat Dept: AP Email: [email protected] Room 611 Responsible wing: 6/F North Wing P.14 Name: Miss Fang Zhou, Zoey Dept: BRE Email: 14900467r@ connect.polyu.hk Room 502 Responsible wing: 5/F North Wing Name: Mr Pablo Cruz Gonzalez Dept: RS Email: [email protected] Room 802 Responsible wing: 8/F North Wing & South Wing Message from the Warden: Hall life offers the “soft skills” education which an all-round education cannot be completed without. Very often, in modern day society, it is the “soft skills” that make one shines above the others. At University, there is no better platform than gaining excellent hall education in developing and improving ones’ social interaction, effective and ethical leadership skills. To become an effective communicator with good critical thinking and problem solving skills, I believe hall education is essential and conducive to learning at University. “Blue” conveys a sense of calmness and peace. This Hall believes in promoting a well balanced education to all our residents. Not only excellent academic achievement are aspired in our hall family, we strongly believe in whole body development during the time in University physical well-being, psychological resilience, and social harmony & maturity. Physical Well-being Not only participating in sports and physical activities improve our physique, good balanced diet and adequate rest are vital in a healthy physical well-being. Psychological Resilience A state of calmness to face any adversity in life is important in ensuring future success in adulthood in the society after graduation. Our students have every opportunity to become a leader in the future, and as for leaders, good psychological resilience is one of the most important personal attributes. Social Harmony & Maturity An ability to develop and maintain harmonious social relations with people from different backgrounds and cultures can be nurtured and matured through engaging in various hall activities and in supporting fellow hallmates in good as well as in bad times. We are committed to giving you the best opportunities to cultivate wellness in lives and to succeed in the future. P.15 Violet Hall - Value cultural diversity Warden of Violet Hall Prof. Geoffrey Shen Department of Building and Real Estate Warden Office: Room 0311 Warden Office Tel. : 39960311 Campus Office Tel. : 27665817 E-mail : [email protected] Tutors of Violet Hall: Name: Mr Lang Wei Dept: BRE Email: [email protected] Room 633 Responsible wing: 6/F South Wing Name: Miss Huang Meizhen Dept: RS Email: [email protected] Room 303 Responsible wing: 3/F North Wing & South Wing Name: Miss Lai Pui Yee Dept: VPSGA Email: [email protected] Room 533 Responsible wing: 5/F South Wing Name: Mr Chen Sipeng, Steven Dept: AF Email: [email protected] Room 632 Responsible wing: 7/F South Wing P.16 Name: Mr Hassan Beygi Babak Dept: BME Email: [email protected] Room 403 Responsible wing: 4/F North & South Wing Message from the Warden: Welcome to the Violet Hall – the hall that has a special theme of cultural diversity and integration! The Homantin Halls are named with six rainbow colours. The violet colour of our Hall implies imagination, sensitivity and consideration. Hall life is part and parcel of your university education, complementary to the formal curriculum in classrooms. It facilitates your all-round developments through a variety of exciting activities, on top of your discipline-specific knowledge and generic skills. As a resident of this hall, you will have the golden opportunities to appreciate and value cultural diversities; to build friendship with other hall residents from near and afar; to respect and care for other residents; and to develop leadership abilities to work with people of different cultural and professional backgrounds. All of these are essential elements for success in your career development. I wish all of you a vibrant and enjoyable hall experience as colourful as the rainbow, and make it a valuable component of your university life! Supported by a group of excellent tutors, I look forward to working with you to make the Violet Hall a home away from home for all of our residents. P.17 Residential Life Manager (Hall Education) Mr. Ivan Chung Student Resources and Residential Life (SRRL) Office: East Wing G/F of Hung Hom Halls Tel: 3159 0007 Email: [email protected] Message from the Manager It is an honour to serve as Residential Life Manager overseeing residential student education My family and I recently moved to Hong Kong after living in Los Angeles for the past 10 years. Prior to meeting my wife, I grew up in the Chicago area, and worked in Milwaukee, Houston, Chicago, and New York City. One of the main reasons for our move to Hong Kong is that I strongly believe in the formative time of learning as a university student. Having experienced university hall life for several years, I can say that those years were undoubtedly some of the most influential in shaping my understanding of life. The rich opportunities in out-of-classroom learning at PolyU can also help shape you into a truly holistic person. Sports activities, community meals, volunteer services, holiday celebrations, art and music and cooking workshops, parties and carnivals, global and cultural engagements, environmental services, leadership and interpersonal experiences, faith-based activities, and excursions – to name a few, are part of the many opportunities for cross-disciplinary, intercultural, and experiential learning that can help develop eager students like yourself. Beyond mere accommodation, students in the residences become and develop holistic communities that continue to contribute inwardly and outwardly, and build essential skills that are critical for their future. My own varied experiences: studying classical (European) music performance and education as an undergraduate, living in multiple socio-economic stratas, cultures, and cities throughout my vocational years, working as a personal trainer (weight room and physical fitness), sports coach, speaker, spiritual developer, intercultural instructor and practitioner, educator and community developer in post-genocide communities in east Africa, educational consultant in urban Brasil, and now a residential student educator in Hong Kong – have all compelled me to make sense of and integrate my own life, and I invite each of you together to do the same in this journey, as we create the best learning experience you can have. P.18 D) Research Postgraduate Support Group The Research Postgraduate Support Group aims to provide care and mental support to research students and reach out to them by organizing social activities that cater to their interests. Comprising of staff from the Hall Administration, tutor representatives from the six halls and student members, it also serves as a channel for research students to voice out their suggestions on hall operation. Group Members: Red Hall Representative Name: Miss Luo Lizi Dept: BRE Email: [email protected] Room 2002 Orange Hall Representative Name: Mr Yaqoob Muhammad Dept: EIE Email: [email protected] Room 1802 Orange Hall Representative Name: Miss Zhang Peijia, Kaela Dept: ENGL Email: [email protected] Room 1702 Yellow Hall Representative Name: Mr Ting Ho Fung, Dave Dept: AP Email: [email protected] Room 1302 P.19 Green Hall Representative Name: Ms Tan Suqing Dept: ABCT Email: [email protected] Room 1002 Blue Hall Representative Name: Miss Fang Zhou, Zoey Dept: BRE Email: 14900467r@ connect.polyu.hk Room 502 Violet Hall Representative Name: Mr Chen Sipeng Dept: AF Email: [email protected] Room: 725 P.20 E) Hall Regulations 1. Introduction Hall life is an integral part of your educational experience at the Hong Kong Polytechnic University (PolyU), which is committed to nurturing critical thinkers, effective communicators, innovative problem solvers, lifelong learners and ethical leaders. It is our mission to provide a safe and supportive living and learning environment conducive to academic success, personal growth and social responsibility. our residents to share these common goals . We expect To enable all residents from diverse backgrounds to live harmoniously under the same roof, all stakeholders need to behave with integrity, good will and mutual respect. Hall residents are bound by the following Hall Regulations that are posted on hall homepage (www.polyu.edu.hk/stars/hall) and subject to changes and review by the University from time to time if deemed necessary. Rules and Regulations for Residents in Homantin Halls Regulations Governing Summer Hall Residence Regulations Governing Hall/Room Transfer & Procedures Regulations Governing the Use of Hall Amenities Regulations Governing the Use of Communal Areas Regulations Governing the Use of Hall Computer Network Regulations Governing the Use of Hall Car Park Guidelines on Brining Bulky Items & Electrical Appliances into Halls (Application form) 2. Essential Regulations Every Hall resident must comply with the Hall Regulations, terms and conditions and policy of residence. This applies in particular, but is not limited to, the following essential Hall Regulations: 1) No visitors of the opposite sex in residents’ rooms/suites and corridor during Privacy Hours between 00:00 and 07:00. 2) No improper use of PolyU cards for gaining illegal access to hall premises and residents’ rooms/suites. 3) No remaining on the hall premises during a fire drill. 4) No visitors of the opposite sex to use the toilet facilities inside a resident’s room/suite. P.21 5) No smoking or consumption of alcohol in the Halls (except a taste of wine during pre-approved activities). 6) No cooking in residents’ rooms/suites. The violation of rules 1 – 3 stated above, and as stipulated by the Regulation governing Hall residence, could result in the following consequences: - immediate termination of residency without warning, - forfeiture of remaining hall lodging fees, - the hall offer granted for the following year, if any, will be forfeited, - prohibition from future hall application during the study period in PolyU, - being barred from access to hall within one year of the termination. Following such a termination of residency, the resident will be personally responsible for securing his or her own residence and bearing the related charges. Violation of any Hall Regulation, if immediate termination is not served, relevant resident could be barred from hall application for the next residential year. 3. Visiting Time Policies Time Policy Visiting Hours Time 07:00 – 23:00 Remarks: Visitors who are not HMT Hall residents must leave the Halls before 23:00. Host residents should accompany their visitor(s) at all times during the visit in hall No visitors will be allowed to enter outside Visiting Hours. Quiet Hours 23:00 – 07:00 No noisy activities should take place during quiet hours. All Hall programmes must finish by 23:00. Privacy Hours 00:00 – 07:00 Visitors of the opposite sex (any person other than the residents of the student rooms) should leave the corridor before 00:00 to allow residents to rest and study. Activities such as group projects, meetings and discussions amongst students of both sexes can be conducted in communal spaces outside the corridor. P.22 F) Hall Fees & Payment 1. Hall fees information A) Hall Lodging Fee 1. The Hall lodging fee is payable in two instalments, covering the residential period of the 1st and 2nd semester respectively. Note that residents are NOT entitled to any adjustment for late check-in or early departure during the first or last TWO months of the residential period. 2. Hall lodging fees in residential year 2016/17 (from 2 Sep 16 to 2 Jun 17) : Room Types Daily Rate Lodging Fee for the Whole Period Double Room $44 $12,056 Triple Room $44 $12,056 B) Hall Caution Money ($500) 1. It is chargeable to all applicants upon the acceptance of the Hall residential offer. 2. It shall be forfeited if the provisional residents fail to settle the 1st instalment of Hall fee before Hall residence. 3. It is refundable upon official withdrawal from or termination of Hall residence, subject to no claim on Hall residence or other Hall related charges being outstanding. Any residual amount of the Hall Caution Money after any deduction shall be refunded in due course. C) Hall Function Fee ($150 per semester) 1. It is payable in two instalments (covering the residential period of the 1st and 2nd semester respectively) for various Hall education programmes and is non-refundable irrespective of whether the resident attends any of these programmes or not. 2. It is non-refundable if the resident has resided over 2 weeks of a semester. It can be exempted if the resident checks in within the last 2 weeks of a semester. 2. Service charges Item Unit rate 1 Overnight stay (per night) $44 2 Overnight stay (deposit) $44 3 Band Room rental fee $200/session 4 Dance Room rental fee $40/hour 5 BBQ gas fee (per bottle) $220 6 7 B/W$0.2 / Photocopy (per sheet) Colour $1.2 Renting Bed Stuff $100/set P.23 3. Administration and Penalty charges Item 1 Unit rate Hall Caution Money $500 Hall Function Fee (each semester) $150 3 Request for opening student room door by Hall Staff $20 4 Request for checking CCTV recordings* $50 2 5 Pest Control (additional request on top of seasonal pest control) $50/by cleaner $400/by contractor 6 Administration fee for claiming back confiscated items $50 7 Penalty fee for locking dead-bolt of student rooms $100 8 Penalty fee for keeping extra mattress (each) $100 9 Administration fee for issuing smartcard $50 Replacement fee of smartcard or guest cards $50 Administration fee for Room Transfer $50 Room Transfer without formal approval $200 10 11 12 13 14 15 16 Room Transfer beyond approved period $100 Administration fee for late hall fee payment $100 Cancellation Fee of Hall Residence (on or before last 2 months Cancellation Fee of Hall Residence (within last 2 months of residential period) 18 Late check-out penalty 19 Special Extension Surcharge - Research Students (1st and 2nd Special Extension Surcharge - Research Students (3rd and 6th month) 21 $500 remaining lodging fee $100/day month) 20 fee of old room Late application for Hall Fee deferment of residential period) 17 $100/day + lodging Special Extension Surcharge - Research Students (7th and 9th month) $50/day $80/day $150/day 22 Incompletion of check-out procedures $200 23 Application for extension of hall residence (subject to approval) $100 24 Administration fee for late hall application / resuming hall offer (subject to approval) 25 Application for short-term stay in summer period (subject to approval) P.24 $200 $100 26 Request for check-in without prior application or earlier than the scheduled check-in date (subject to approval) 27 $200 subject to quotation from Properties Administration fee for extra cleaning Management Service(PMS) Company 28 Breach of hall rules (maximum penalty charge) 29 Administration fee for parking 30 Administration fee for parking (discounted rate - mass $500/offence $40/hour check-in/out or with venue booking) 31 Administration fee for parking (with exceptional need) 32 Impounding fee for unauthorized parking $20/hour $2000/month $320 * CCTV recordings shall be viewed by Hall Staff. Hall Residents are not allowed to view the recordings. Please refer to Hall Homepage for further details. P.25 4. Payment means A) E-banking (Bill Payment Service on Internet) Follow these steps to open an e-banking account and effect an e-payment: 1. Open a Bank-in-One account in Hang Seng Bank Limited 3 working days beforehand to use the Bill Payment Service for settlement of the Hall fees. (Note that Bank-in-One account is free of charge to students and without the requirement of a minimum deposit in the account) 2. Upon receiving the e-debit note from the Student Account System of the Finance Office, go to website http://www.hangseng.com/e-banking to register and effect the payment accordingly. 3. Keep a record of the reference number after the transaction. 4. To allow time for transfer of payment to PolyU, remember to settle the e-payment at least 2 working days before the due date of your e-debit note. B) PPS Follow these steps to effect a PPS payment: 1. Register a PPS account at a PPS registration terminal installed on the podium floor of the Shaw Amenities Building or any other terminals; 2. Upon receiving the debit note, register the bill first by quoting the debit note number specified on the debit note according to the instructions at 18013 (Cantonese) or 18011 (English); 3. Settle the bill by dialing 18033 (Cantonese) or 18031 (English). The merchant code of the University is “77”; 4. Keep a record of the reference number after the transaction; 5. To allow time for transfer of payment to PolyU, residents are reminded to settle the e-payment at least 2 working days before the due date of the e-debit note. C) ATM Follow these steps to effect the payment by ATM: 1. Approach an ATM terminal of HSBC, Hang Seng Bank or JETCO with Bill Payment service; 2. Enter your personal password to activate and follow the normal ATM process; 3. Select “Bill Payment” shown on the screen; 4. Select payment for “Universities” 5. Choose “PolyU” from the list, enter the Debit Note number and follow the steps shown on the screen; 6. Keep the ATM receipt for record and verification of the payment number when necessary. D) Cash Print a physical Debit Note from the Student Account Enquiry and then pay cash (do not use a cheque) at any branch office of Hang Seng Bank. P.26 5. Deferred payment Students interested in Hall residence are reminded that they should secure sufficient financial support for Hall fees before their commencement of Hall residence. Deferred payment of Hall Fees will not be entertained without sound and valid justification. Deferred payment of Hall Fees will not be entertained without sound and valid justification. 6. Non-payment of Hall Fees As a standing practice, the Hall Administration will send a reminder email to all students before the Last Date of Payment (LDP) of the Hall fees concerned. Students who fail to settle the Hall Fees by this LDP will be subject to the following disciplinary actions. Overdue date Disciplinary Actions after LDP 1. The access right into the Hall of the students concerned will be suspended right away; 2. They will be required to approach Hall Reception to sign on the Hall Step 1 Fee Overdue Acknowledgement Form before having their access right reinstated, free of charge for the 1st overdue payment; 3. A 2nd debit note with an extended deadline of 1 week will be rearranged to facilitate their settlement of the fees concerned. If the Hall fees are still outstanding after the LDP of the 2nd debit note, the above-listed actions (1-3) will be repeated, plus an administration charge of Step 2 $100 shall be charged to the student for reinstating his/her access right for the 2nd time and the issuance of a 3rd debit note for a deferred payment period of 1 more week. Students with the 3rd debit note outstanding* will have their Hall Residence terminated with immediate effect as stipulated in Hall Regulations and requested to check out from the Halls within 7 days. Step 3 *As stipulated in the PolyU Student Handbook, “the University reserves the right to withhold the issuance of an award parchment or any certification of study to a student who has unsettled matters with the University”. 7. Cancellation & Withdrawal from Hall Residence Please refer to Section J of “Rules and Regulations for Residents in Homantin Halls”. P.27 8. Refund A) All students except exchange students are required to input their bank account number in “Student Account Information” at the URL of http://www.polyu.edu.hk/fo/internet/student to expedite the refund process. Final year students, including non-local students, should retain their bank account in Hong Kong after check-out for receiving hall refund. We understand from Hang Seng Bank that PolyU graduates can retain their bank accounts for 1 year after graduation without paying handling charge. Students may contact their local banks direct for details. B) In case a refund is pending over 5 years due to the fault of relevant student (e.g. a) a local student rejected to provide his/her bank account information for refund purpose; b) the address provided by a non-local student for sending the refund cheque is not accurate; c) a non-local student has not deposited the refund check) and the University cannot contact the relevant student, the refund will be confiscated and subsequent request for refund will not be entertained. Please refer to Section 7 of “Hall Fees for Undergraduate Students” for further details. P.28 G) Guest Policies PolyU student/staff Non-PolyU visitor Visiting Hours Registration 07:00-23:00 Register electronically with Pair-up 1) Obtain a Visitor Card at the Reader Reception on G/F in company with - Host resident beeps his/her PolyU the host resident student card - - Then visitor beeps his/her PolyU 2) Register electronically with staff/student card Pair-up Reader Repeat the process if there is more - than one visitor - Host resident beeps his/her PolyU student card The pair-up should be done in the - presence of the host resident Then visitor beeps his/her Visitor Card - Repeat the process if there is more than one visitor - The pair-up should be done in the presence of the host resident Departure Beep out at the turnstile upon departure Host resident should accompany by 23:00 the visitor to the Visitor Registration Counter to return the Visitor Card by 23:00 Overnight stay - The host resident should accompany Overnight stay of non-PolyU the visitor to complete the visitor is not allowed. application procedures at the visitor Registration Counter between 17:30-23:00 - The visitor should settle all prescribed charges. - Each room can receive only one overnight visitor each time. - The resident shall in maximum receive three times of overnight visitors per month. - The same visitor shall stay overnight in the Halls for 3 nights in maximum per month. Please refer to “Rules and Regulations for Residents in Homantin Halls” for detailed regulations. P.29 H) Departure and Summer Residence 1. Check out All residents should complete the following procedures upon check out: 1. Pack all your belongings; 2. Dispose debris left inside your rooms; 3. After completing the above two steps, call 3996 2000 or make appointment in person at the Reception Counter for check-out before 22:00; 4. Stay in the room and conduct the inventory checking with Hall Staff; 5. Confirm the checking on the inventory checklist and sign; 6. Bring along the inventory checklist and PolyU student/access card to the Hall Counter for completing the remaining check-out procedures After check-out, hall residents are not allowed to return to their rooms for any reasons. Should residents fail to go through the above procedures on or before deadline, their check-out is regarded as incomplete. The residents concerned shall be liable to charges including the late check-out charge of $100 per day and the daily lodging fee both counting from their expected check-out date up to the date on which they complete the check-out procedures and other charges so incurred. For incomplete check-out, as stipulated by Hall Rules, the Hall Administration reserves the right to vacate residents’ rooms if the residents fail to respond for check-out. 2. Partial residence, cancellation and withdrawal If a resident withdraws his hall residence after check-in and before the last two months of the residential year, a Residence Cancellation Fee of $500 shall be levied as the administration charge. The remaining hall lodging fee will be refunded. If a resident withdraws his hall residence after check-in and within the last two months of the residential year, the remaining hall lodging fee shall be forfeited as the Residence Cancellation Fee. Please refer to Section J of “Rules and Regulations for Residents in Homantin Halls” for details. P.30 3. Summer residence All current full-time students (including final year students) of UGC-funded degree programmes are eligible to apply for Summer Residence. Yet in case of overwhelming demand, priority will be offered to UGC-funded non-local students and current residents. Details will be announced in due course. 4. Redirection of mail Please notify your senders about the change of your address once you have moved out. The Hall will not provide any mail re-direction service. P.31 I) Tips for Handling Emergencies 1. In case of fire: a) Familiarise yourself with the Escape Route Map on the back of your room door. b) On hearing the fire alarm, you must: i. Bring your PolyU card. ii. Leave your room immediately. iii. Lock the door behind you. iv. Leave the Hall building via the nearest Fire Exit stairwell. v. Take the stairs and go immediately to the assigned assembly point at Fat Kwong Street Playground. vi. NOT use the lifts when there is a fire. vii. NOT re-enter the building until the Fire Officer gives the green light. c) There may be false alarms. However, DO NOT assume or make guesses. Treat ALL alarms as emergency situations. d) If you see a fire: i. Stay calm. ii. Sound the nearest alarm by breaking the glass (which automatically alerts the Fire Station). iii. Leave the danger area immediately and go to the nearest Fire Exit. iv. Yell “Fire, Fire” along your way to alert your neighbours to evacuate. v. If time allows, call intercom 2099 and tell the Security Control Room about the situation. 2. In case of serious injury or illness: a) Call (9) 999 immediately for the Hotline for Emergency Ambulance Service. b) Keep calm and state clearly the patient’s condition, the location and a contact telephone number. c) Call Intercom 2099 to inform the Security Control Room and let them know the ambulance will arrive soon. d) Ask at least one of your roommates, suitemates or the on-duty Hall Tutor to escort you to the hospital. 3. For minor injury or illness: a) Call Intercom 2099 (the Security Control Room) for assistance. b) Seek help from your roommate, suitemates or the on-duty Hall Tutor. c) First-aid boxes are available in each hall. d) Visitor first-aid boxes are available at: i. The Visitor Registration Counter (G/F). ii. Hall Reception (G/F). iii. The Security Control Room (LG/F). P.32 4. Typhoon/Rainstorm Warnings a) Visit the web page of the Hong Kong Observatory at http://www.hko.gov.hk/contente.htm for the latest information on typhoon/ rainstorm warnings. b) Residents are advised to stock some food when a typhoon no. 8 is approaching as the caterers will provide only a limited catering service. c) Residents should stay indoors and fasten all loose items and secure all windows. d) Call the R&M hotline at intercom 2077 to report any damage caused by adverse weather. P.33 J) Simple Manuals for Hall Devices 1. Electronic Door Lock a) To open the electronic door lock, you just need to present your student ID card to the door lock without touching the sensor directly. You will see a little green light and hear a beep sound. Then you can open the door. The door will automatically be closed after several seconds. b) If you open the door and then hear beep sound for several times, it means the door lock is running out of electricity. Please inform our maintenance hotline at intercom 2077. c) If the light is orange, the door is being locked from inside. d) If the light is red, your card is invalid or expired. e) If there is no response, the door lock has run out of electricity completely. Please call intercom 2077. f) The outer door of a 9-person-suite can be opened by all residents of that suite. The bedroom door can only be opened by the residents of that particular bedroom. P.34 2. Double Glazed Window The double glazed window in student rooms consists of two panes of glass that provide soundproofing while maintaining good ventilation. Gently slide the inner glazed panel upward/downward to open/close the window. The U-shaped groove Slide upward to open ! Caution No furniture or substance shall obstruct the window. Keep the U-shaped groove clear for drainage. Do not remove or damage the window grille. Do not hang clothes on the window grille. Students will be liable for the cost of cleaning and/or repair caused by improper usage of the window grille and/or U-shaped groove. 3. Making Calls with the IP Phone a) There is an IP Phone in the living room of each 9-Person-Suite. The phone extension number is “8” + room number (e.g. “80301” for room 301). b) You can make intercom calls by dialling the extension number only. c) You can make local calls free of charge by dialling “9” + local phone number. d) You cannot make IDD calls directly. Please buy an IDD phone card from any convenience store and follow the instructions on it. e) To connect to your IP phone from outside, dial 3996 2222, then press the 4-digit extension number. P.35 4. Wireless Network Configuration a) For students who do not have Net ID and Password yet i) Select Network ii) Choose HMT-Freshmen and click Connect iii) Enter the Security Key stars15hmt and click OK P.36 b) For students who have already activated their Net ID and Password i. Select Network ii. iii. Enter your NetID and Password, then click OK Choose PolyUWLAN and click Connect iv. Click Connect to accept the certificate of VeriSign Class 3 Public Certification Authority-G5 v. The setup is complete and the internet is now accessible For technical support, please call the ITS Help Centre at 2766 5900. For more details, visit http://www.polyu.edu.hk/its/services_facilities/LAN_Config P.37 5. Smartcard-controlled air conditioner a) Add money to the e-purse in your student id card using the Add-Value Machine located on the G/F Lobby. b) Scan your student id card on top of the smartcard reader in your room. c) The digital display will show the current value in your e-purse: The smartcard reader for the air-conditioner d) Input the amount you wish to add using the keypad, and then press the “#” button to confirm. e) Re-scan your student id card and hold it for seconds until you see the display on the left. f) Now you can operate the air conditioner. The smartcard reader will show the remaining value. g) The air conditioner will turn off automatically when the value reaches zero. ! Warning Do not attempt to open/alter the smartcard reader or divert electricity for free use. To do so is a criminal offence (HK Ordinance Chapter 210 Section 15) with a maximum penalty of 5 years’ imprisonment. 6. Self-service Laundry There are one or two self-service laundry and drying machines in each pantry. An operation manual is posted on the machines. Please bring your student ID card and foamless washing powder to use it. Note that the weight limit of both laundry and drying machine is 5.2kg only. More than that will damage the machine and the user may be charged for the repair fee for improper operation. P.38 K) Hall Services and Amenities 1. Escort service is provided at night from Block Y to Homantin Halls with the following details: Meeting Point: University guard booth (next to the subway (KS30) connecting Block Y) Date: Monday to Friday Time: between 22:30 and 23:15 Students who need the escort service please call our Security Control at 3996 2099 thirty minutes in advance. A male hall security staff dressed in uniform will be stationed at the meeting point to escort residents coming back to Homantin Halls. 2. Umbrella on loan service – Hall residents can borrow and return an umbrella at G/F Reception of Homantin Halls. Note that the service is on first-come, first-served basis and students should return the umbrella on the following day the latest. Late or nil return will subject to a fine of $40 and be deducted from Hall Caution Money automatically. 3. Mass Cleaning of Pantries – In order to maintain the hygiene of the pantries, a Mass Cleaning exercise inside the pantries will be conducted every year after the mass check-out period. Details will be announced by email in due course. Please note that students should remove all of their personal belongings stored in the pantries, including fridge, wooden cabinets, pigeon holes, metallic cabinets under the wash basins, plastic storage boxes, hanging hooks, etc., during the Mass Cleaning period. Items remained will be disposed without further notice. 4. Cleaning of Fridge in Suite – Hall residents are encouraged to maintain the hygiene of the fridge in their own suite. However, if fridge cleaning is really necessary, residents can submit a cleaning request once per semester (except summer semester): A written request signed by all suitemates should be submitted to G/F Reception, including the contact information of at least one representative; The Property Management contractor will make appointment with the representative for the cleaning within 3 days; At least one resident should be present during the cleaning process so that the cleaning staff will know which items can be disposed and which not. P.39 5. Time table of hall amenities P.40 6. Floor Plan of 1/F P.41 Appendix 1 P.42 Appendix 2 Roommate Agreement Room-sharing Why Room-sharing? Room-sharing forms a good platform to develop your interpersonal skills. It is one of your most rewarding university experiences and is beneficial to your future success. It is a new subject you may have never learnt before. People of different cultures and backgrounds will make the living together interesting and challenging. Hence do be prepared as there will always be some initial adjustments required. How to benefit from Room-sharing? There are hundreds of ways to do it but the key ingredients for success are: S for Self-respect A for Acceptance of diversity O for Open communication When and What to do? Self-introduction Upon Moving-in Introduce yourself and get to know each other, look for common grounds and set the scene for a harmonious relationship How to Make the Self-introduction Effective? When you move in, take the initiative to introduce yourself to your room/suitemates face to face. As this is a time to get to know each other, be open and do not pass judgment. Set the scene for a harmonious relationship and positive body languages are important, e.g. stand up to greet your new room/suite-mate, smile, steady eye contact, a firm handshake. Share your “private” data, like your name, nickname, course of study, year of study, where you are from, your hobbies and interests etc. If your room/suite mates are NOT around, leave a note on the desk or on the door. If you are the first one to move in the suite or room, do not scatter your belongings all over the place to claim your territory. Keep your things within the designated space. P.43 Roommate Agreement Rules of thumb: It is better to create the Agreement right from the start or at least within the 1st week. Find a mutually convenient time to sit down and go through the Agreement openly. Do not assume your habits or your lifestyle is the best or the only option. Accept the differences of your suite/roommates and look for an agreeable point somewhere in between that you may both be comfortable with. Remember that mutual respect is the key to build and nurture a relationship. You will gain more if there is a fair share of give and take. Be genuine, positive and flexible to look for the largest space possible for all the stakeholders. Talk about your lifestyles and expectations; come up with some agreed practices in the way you share your time, space, cost, and resources of the room and suite. For personal belongings, don’t assume your roommate is willing to share. When everyone has moved in, agree on how the common spaces are to be shared e.g. shelves in the refrigerator, racks in the bathroom. Teething Problems If you feel uncomfortable with some behaviors of your roommate, before it becomes a big problem, you need to communicate it openly with your room/suite mates. Handle and address problems and concerns in a mature manner. You may get together to go through the Checklist every now and then for “health check” purposes. Real issues of concern Do not compromise on issues such as your mate’s possession of illicit drugs as it is a criminal offence. Look for help from your tutors, warden or staff in Hall Administration for issues of grave concern. P.44 Roommate Agreement Checklist This Checklist serves as a reference only and issues herein are not exhaustive. Issues to be agreed upon: 1) How the cost of room air-conditioning be shared? __________________________________________________________ __________________________________________________________ 2) What personal belongings are okay to share? __________________________________________________________ __________________________________________________________ e.g. Food? Shampoo? Tissue paper? Eating utensils? Computer? 3) Prior-notice required for use of room-mate’s personal belongings? __________________________________________________________ __________________________________________________________ 4) Personal and mutual space: • How will your notice-board/room/suite be decorated? _________________________________________________________ • Is it okay to hang wet clothing in the room/bathroom? _________________________________________________________ 5) Housekeeping routines: • What is your idea on the issue of hygiene and cleanliness? _________________________________________________________ • What is necessary to keep the space livable? _________________________________________________________ • How often and how will you share the responsibilities of cleaning routines? _________________________________________________________ • Fridge cleaning? _________________________________________________________ P.45 6) Study/Quiet time (communicate your needs and be considerate): • What are your hours to study? _________________________________________________________ • When do you sleep and get up? _________________________________________________________ • Which days of the week are more critical/relaxed? ________________________________________________________ • Can you sleep when the light is on? ________________________________________________________ • Are you a heavy or light sleeper? ________________________________________________________ • Are there ways to enhance each other’s time management skills and study effectiveness? ________________________________________________________ • When is the latest hour for phone calls? ________________________________________________________ 7) Guests: (Note that talking on the phone sometimes has the same effect of entertaining a guest in the room) • When is it OK to have guests over? ________________________________________________________ • Do you want to be informed beforehand? ________________________________________________________ • Is it OK to bring friends when your roommate is out? ________________________________________________________ • Is it OK for the guest to use your bed? ________________________________________________________ • Will there be separate rules for guests of different sexes? ________________________________________________________ • Will there be separate rules for weekdays and weekends or special occasions? ________________________________________________________ 8) Noise level: Quiet hours are between 23:00 to 07:00 when members of the room have the right to work and rest. But you are always expected to respond positively if you are requested to refrain from making excessive noises. Some genius may be at work! P.46 9) Safety: Lock the room when you’re out. Smoking, consuming alcoholic drinks and cooking in student room are not allowed in the hall. 10) Disagreement: If you may find there are disagreements, do not feel upset for we can never be able to understand each other perfectly. Learning how to handle disagreements enable you to be a better team-player. Please seek tips on how to resolve conflicts. 11) Verification: It is best to have the agreement written down and handed in to your tutor/warden. Tutors will make room visits to see if something has been done along this line. 12) Others: __________________________________________________________ __________________________________________________________ Agreed by: ___________________ & ____________________ &_________________ Room: ______________________ Date: ________________________ P.47 Appendix 3 Floor Diagram of Homantin Halls P.48 Appendix 4 Local Map P.49
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