CLARKP I> c HILL A T T O R N E Y S A T I A W Lansing, Michigan Office: 2455 Wodlake Circle Okemos, Michigan 48864-5941 Tel. (517) 381-9191 I Fax (517) 381-0268 www.clarkhill.com Haran C. Rashes Direct Dial: (517) 381-2132 E-Mail: [email protected] August 3 I,2000 Ms. Dorothy Wideman Executive Secretary Michigan Public Service Commission 6545 Mercantile Way P.O. Box 30221 Lansing, MI 48909 Re: MPSC Case No. U-12134 Dear Ms. Wideman: Enclosed for filing please find the original and 4 copies of the Request for Immediate Consideration of and Appeal of ALJ’s Ruling Striking the Testimony and Exhibits of Michigan Alliance for Fair Competition’s witness, Anthony M. Ponticelli, in the above-entitled matter. This appeal was also filed electronically pursuant to the Commission’s Pilot Electronic Filing’s Program. Proof of Service upon the parties of record is also enclosed. Very truly yours, CLARK HILL P.L.C. karan C. Rashes HCIUkag Enclosures cc: Parties of Record Anthony M. Ponticelli Lynn Briggs 3061021.1 135401081722 Detroit, Michigan I Birmingham, Michigan I Lansing, Michigan STATE OF MICHIGAN BEFORE THE MICHIGAN PUBLIC SERVICE COMMISSION ***** In the matter of the approval of a code of conduct for CONSUMERS ENERGY COMPANY and THE DETROIT EDISON COMPANY. ) ) ) ) > Case No. U-12134 REQUEST FOR IMMEDIATE CONSIDERATION OF AND APPEAL OF AL J’S RULING STRIKING THE TESTIMONY AND EXHIBITS OF MICHIGAN ALLIANCE FOR FAIR COMPETITION’S WITNESS ANTHONY M. PONTICELLI The Michigan Alliance for Fair Competition (“MAFC”), by and through its attorneys, Clark Hill P.L.C., and pursuant to Rule 337 of the Michigan Public Service Commission’s (“Commission” or “MPSC”) Rules of Practice and Procedure, 1992 AACS, R 460.17337, hereby applies for Leave to Appeal to the Commission from the August 22,200O ruling of Administrative Law Judge George Schankler (“A,“), striking the Testimony and Exhibits of MAFC’s witness Anthony M. Ponticelli in their entirety. MAFC also requests immediate consideration of this Application by the Commission. In support of its Application, MAFC states as follows: 1. Once again, in a proceeding to curtail anti-competitive conduct of monopoly public utilities in Michigan, the monopolies have attempted to silence one of the only parties actively competing with the monopoly utilities the Commission seeks to regulate through this proceeding 2. On September 14, 1999, nearly a year ago, the Commission initiated this proceeding to consider modifications to the provisional codes of conduct approved for Consumers Energy Company and The Detroit Edison Company in the context of the restructuring of the electric utility industry. 3. On June 5,2000, Public Act 141 of 2000 (the “Act”) took effect. Section 10a(4) of the Act provides: Within 180 days after the effective date of the amendatory act that added this section, the commission shall establish a code of conduct that shall apply to all electric utilities. The code of conduct shall include, but is not limited to, measures to prevent cross-subsidization, information sharing, and preferential treatment, between a utility’s regulated and unregulated services, whether those services are provided by the utility or the utility’s affiliated entities. The code of conduct established under this subsection shall also be applicable to electric utilities and alternative electric suppliers consistent with section 10, this section, and sections lob through 10bb. MCL 460.10a(4); MSA 22.13(10a)(4). 4. In light of this legislation, on June 19,200O the Commission remanded this proceeding back to the ALJ with instructions to “schedule further proceedings to comply with subsection lOa(4)” of the Act. 5. On July 12, 2000, the ALJ invited parties to file additional testimony in this proceeding, instructing the parties that: care should be taken that it should not be legal argument, which should be reserved for briefs, and it also should not be matters that could have been and should have been placed in the testimony in the initial proceeding under this docket. 10 TR 728. 6. On July 27,200O MAFC timely filed the Direct Testimony and Exhibits of Anthony M. Ponticelli. 7. Mr. Ponticelli’s testimony would provide this Commission with a nationwide perspective on legislative and commission activity regarding codes of conduct. A perspective needed 3060997.1 135401081722 2 by this commission if it is to follow the directive of PA 141 and establish a code of conduct that will “include but not be limited to measures to prevent cross subsidization, information sharing, and preferential treatment between a utility’s regulated and unregulated services.” 8. On August 14,200O Wisconsin Public Service Corporation, Upper Peninsula Power Company, Northern States Power Company-Wisconsin, Wisconsin Electric Power Company, Consumers Energy Company and the Detroit Edison Company (collectively, the “monopoly utilities”) filed motions to strike the direct testimony and exhibits of Mr. Ponticelli. The monopoly utilities allege that Mr. Ponticelli’s testimony was duplicative of testimony previously filed in this proceeding, is hearsay, and should have been placed in testimony in the initial phase of this proceeding. 9. On August 22, 2000 the ALJ granted the monopoly utilities’ motion to strike Mr. Ponticelli’s testimony and exhibits in their entirety. The ALJ granted the motion, because in his opinion, the testimony “is the exact type of testimony that could have been presented initially in this case,” the testimony is legal argument, and an official staff report of the FTC and a letter from various Senators to this Commission constituted hearsay. 11 TR 766-767. 10. Mr. Ponticelli, though he is admitted to practice law in the District of Columbia was not presented as lawyer to argue the law. Mr. Ponticelli was presented as the “Executive Director of the National Alliance for Fair Competition, a coalition of 8 national trade associations, representing over 25,000 small business firms, with an interest in legislative and regulatory matters pertaining to deregulation and restructuring.” As such, he has a unique perspective on the national state of codes of conduct and, as the ALJ noted, “responds generally to concerns involving the electric utilities in the state of Michigan.” 11 TR 766. Without this national perspective, the Commission will be forced to re-invent the wheel, so to speak, as it attempts to “establish a code of conduct that shall apply to 3060997.1 13540/081722 3 all electric utilities. The code of conduct shall include, but is not limited to, measures to prevent cross-subsidization, information sharing, and preferential treatment between a utility’s regulated and unregulated services, whether those services are provided by the utility or the utility’s affiliated entities.” As other states have considered these exact issues in developing their own codes of conduct, this Commission, faced with the tight deadline imposed upon it by the Act, would benefit considerably from the national perspective that Mr. Ponticelli brings to this proceeding. 11. The ALJ ruled that Mr. Ponticelli’s testimony could have been presented in the first phase of this proceeding. However, such a ruling ignores a plain and simple fact, there was no code o f . P T h e A rc t t o o k e if f e c t o n Jo u n e 5,200O. r to that time, this was, arguably, a proceeding to consider the “voluntary” codes of conduct of only Consumers Energy Company and The Detroit Edison Company, as it applied to their experimental retail wheeling programs. A national perspective on legislative activities in other states would not only have been inappropriate in such a narrow proceeding, but would have been premature, as Michigan did not yet have any legislation regarding codes of conduct. Further, much of the information Mr. Ponticelli relied on and the exhibits he sought to introduce did not even exist during the first phase of this proceeding. 12. In ruling that Mr. Ponticelli’s exhibits, specifically a report of the Federal Trade Commission Staff regarding Competition and Consumer Protection Perspectives on Electric Power Regulatory Reform, were inadmissable hearsay, the ALJ ignored consideration of this report under several exceptions to the hearsay rule. MRE 803(8) provides an exception to the hearsay rule regarding “records, reports, statements or data compilations in any form of public officers or agencies setting forth matters observed pursuant to duty imposed by law as to which matters there was a duty 3060997.1 13540/081722 4 to report.” As an official Staff report of the Federal Trade Commission, the exhibit is not hearsay. Further, MRE 803( 17) provides an exception for “other published compilations generally used and relied upon by the public or by persons in particular occupations,” MRE 803 (17) closely matches Commission Rule 325 which states that “the commission may admit and give probative effect to evidence of a type commonly relied upon by reasonably prudent persons in the conduct of their affairs.” Mr. Ponticelli’s exhibit is such a document that would be commonly relied upon by a reasonably prudent person in interpreting national perspectives on competition and consumer protection with regard to electric deregulation. 13. The ALJ also ruled that Mr. Ponticelli’s exhibit consisting of a letter written by the majority of the members of the Senate Technology andEnergy Committee, Chairman Mat Dunaskiss, and Committee Members Senators Bill Schuette, Ken Sikkema, and Mike Rogers, and filed with the Commission, indicating that “it was our intent in committee deliberations and through final passage of PA141 of 2000 that the code of conduct was meant to apply to all electric utilities and ad of their unregulated services whether those services are provided by the utility or the utilities’ affiliated entities” was inadmissable. However, the ALJ while noting that the letter is part of the docket file in this proceeding, failed to note that it is appropriate for a party to file testimony with regard to a document that has been made a part of this public record. Although this letter was written on July 20 and thereafter made a part of this record, no party has made a motion to strike the letter or otherwise remove it from the record in this case. Again, it is therefore appropriate that MAFC be able to comment upon this letter. 14. The ALJ, in granting the monopoly utilities’s Motion has limited the scope of a contested case proceeding to exclude any national perspective on codes of conduct in a case of first 3060997.1 13540/081722 5 impression on the statutory construction of the code of conduct language. If the ALJ’s ruling is not overturned, this Commission will be forced to“establish a code of conduct that shall apply to all electric utilities” in a vacuum absent the benefit of the collective knowledge of other states who have gone before it. For example the Maryland Code of Conduct, which Mr. Ponticelli offers as an exhibit to his testimony addresses many of the same issues now before this Commission. 15. As this commission noted in its April 14, 2000 Opinion and Order overturning a previous ruling granting the monopoly utilities’ attempt to limit the scope of this proceeding: The Commission concludes that testimony about utility conduct in other settings may have some use in determining what modifications, if any, should be made to those codes of conduct.... Because the testimony and exhibits have some relevance to the issues in this case, the Commission concludes that the ALJ should not have granted the motions in their entirety. Rather, the parties should deal with questions about how the testimony relates to the scope of this proceeding and the weight to be given to the testimony through cross-examination and briefing. For the same reasons, Mr. Ponticelli’s testimony and exhibits should remain part of the evidentiary record in this proceeding and the parties should be invited to deal with questions about how the testimony relates to the scope of this proceeding and the weight to be given to the testimony through cross-examination and briefing. 16. The Commission should expeditiously issue a decision reversing the ALJ’s ruling concerning the testimony of Mr. Ponticelli and clarify the scope of this proceeding in such a way that what should be part of the record in this proceeding will be evident and will be a proper evidentiary record on which the Commission can “establish a code of conduct that shall apply to all electric utilities” pursuant to legislative directive. 3060997.1 13540/081722 6 17. An expeditious Commission decision reversing the ALJ’s ruling will materially advance a timely resolution of the proceedings in accordance with Rule 337(2)(a) because by overruling the ALJ, the only national perspective regarding codes of conduct can be made part of the record in this proceeding. This will allow the Commission to “establish a code of conduct that shall apply to all electric utilities” based upon a complete evidentiary record in this proceeding. 18. An expeditious Commission decision on the ALJ’s ruling will prevent substantial harm to the members of the MAFC in accordance with Rule 337(2)(b) because the members of the MAFC who must continue to compete with the monopoly incumbent regulated utilities without the benefit of “fair competition and a level playing field.” 19. An expeditious Commission decision on the ALJ’s ruling will prevent substantial harm to the public-at-large in accordance with Rule 337(2)(b) because the public-at-large will be forced to endure electric competition without the benefit of acommission developed code of conduct based on evidence that would allow the Commission to impose “fair competition and a level playing field” through the establishment of “a code of conduct that shall apply to all electric utilities.” 3060997.1 13540/081722 7 WHEREFORE, the Michigan Alliance for Fair Competition respectfully requests, for all the reasons stated herein, that the Commission, at its next regularly scheduled meeting, or at a special meeting if necessary, reverse the ruling of the ALJ granting the Motion to Strike the Direct Testimony and Exhibits of Anthony M. Ponticelli and remand this proceeding for the purpose of taking all such evidence immediately. Respectfully submitted, zIr: Haran C. Rashes (P54883) 2455 Woodlake Circle Okemos, Michigan 48864-5941 (517) 381-9193 (517) 381-0268 Fax Attorneys for Michigan Alliance for Fair Competition Date: August 31, 2000 3060997.1 13540/081722 STATE OF MICHIGAN BEFORE THE MICHIGAN PUBLIC SERVICE COMMISSION * * * * * In the matter of the approval of a code of ) conduct for CONSUMERS ENERGY COMPANY ) AND THE DETROIT EDISON COMPANY ) ) Case No. U-12134 DIRECT TESTIMONY OF ANTHONY M. PONTICELLI ON BEHALF OF THE MICHIGAN ALLIANCE FOR FAIR COMPETITION 1 Q. Please state your name and business address for the record. 2 A. My name is Anthony M. Ponticelli. My business address is 305 4th Street, NW, Washington, 3 D.C., 20002. 4 5 Q. Please state your employers name and your responsibilities. 6 A. I am self-employed. I have been admitted to the practice of law in the District of Columbia and 7 represent clients on a range of matters concerning the deregulation of electric power, as well as 8 other unrelated issues. 9 10 Q. 11 12 13 Please describe your professional experience with respect to the matters in this proceeding. A. On behalf of my clients, I have had occasion to research federal and state legislation and codes of conduct related to the restructuring and deregulation of the electric power industry. I have testified Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 2 of 26 1 before Congress and several state regulatory commissions, as well as participating in proceedings 2 before those bodies. I have drafted legislative language at both the federal and state level and have 3 counseled clients as to codes of conduct relating to dockets similar to this one. I have participated, 4 in various capacities, in deregulation matters in California, New York, New Jersey, Iowa, and 5 West Virginia. In addition, I serve as the Executive Director of the National Alliance for Fair 6 Competition (NAFC), a coalition of 8 national trade associations, representing over 25,000 small 7 business firms, with an interest in legislative and regulatory matters pertaining to deregulation and 8 restructuring. 9 10 Q. Have you previously testified before the Michigan Public Service Commission? 11 A. Yes, in connection with adoption of new standards proposed in sections 111 and 115 of the 12 Energy Policy Act of 1992 dealing with Demand Side Management and the potential impact on 13 small business. 14 15 Q. On whose behalf are you testifying today. 16 A. I am testifying on behalf of the Michigan Alliance for Fair Competition (“MAFC”). Q. Are you sponsoring any exhibits? 17 18 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 3 of 26 1 A. Yes, I am sponsoring three exhibits. AMP-1 (I-___) consists of a copy of the Federal Trade 2 Commission’s most recent Staff report entitled Competition and Consumer Protection 3 Perspectives on Electric Power Regulatory Reform which was issued in July, 2000. AMP-2 4 (I-___) consists of a copy of a recent Maryland Public Service Commission Order, Re: the 5 Investigation into Affiliated Activities, Promotional Practices and Codes of Conduct Of Regulated 6 Gas and Electric Companies, Md. Pub. Serv. Comm’n Order No. 76292, Case No. 8820, July 7 1, 2000, which addresses fact situations similar to those presented here by MAFC. AMP-3 (I- 8 ___) consists of a July 20, 2000 letter, provided to me by counsel, from the majority of the 9 members of The Senate Technology and Energy Committee to Dorothy Wideman, the 10 Commission’s Executive Secretary regarding the Committee’s intent in passing the code of conduct 11 provisions of the Act. 12 13 Q. What is the purpose of your testimony today? 14 A. On June 5, 2000, Public Act 141 of 2000, the Customer Choice and Electricity Reliability Act (the 15 “Act”) took effect. Subsection 10a(4) of the Act provides: 16 17 18 19 20 21 Within 180 days after the effective date of the amendatory act that added this section, the commission shall establish a code of conduct that shall apply to all electric utilities. The code of conduct shall include, but is not limited to, measures to prevent cross-subsidization, information sharing, and preferential treatment, between a utility's regulated and unregulated services, whether those services are provided by the utility or the utility's 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 4 of 26 1 2 3 affiliated entities. The code of conduct established under this subsection shall also be applicable to electric utilities and alternative electric suppliers consistent with section 10, this section, and sections 10b through 10bb. 4 In light of the enactment of the Act, and specifically the code of conduct provisions contained 5 therein, I am testifying to provide a national perspective on how other states have implemented 6 similar code of conduct provisions to the new law enacted in Michigan. How other states have 7 addressed, either through legislation or rule making, the concerns of non-affiliated competitors 8 similar to those of MAFC, is relevant to the Commission’s deliberations regarding the same issues 9 which have been raised elsewhere. In particular, I will show that adequate precedents exist, and 10 more importantly why it is necessary to extend and apply the code of conduct required under 11 subsection 10a(4) of the Act to utility affiliates engaged in operations other than in the retail 12 provision of electric power, to prevent cross-subsidization, information sharing, and preferential 13 treatment, between a utility's regulated and unregulated services. To accomplish its legislative 14 goals, such a code of conduct must require structural or operational separation and establishing 15 transfer pricing rules based upon market value. 16 17 Q. Are you familiar with the provisional codes of conduct and those proposed by Consumers 18 Energy Company, The Detroit Edison Company, and the Michigan Public Service 19 Commission Staff? 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 5 of 26 1 A. Yes. 3 Q. In your opinion, do those codes of conduct comply with subsection 10a(4) of the Act? 4 A. No. Consumers and Edison’s provisional codes of conduct, in particular, fall short of what the 2 5 code of conduct provisions of the Act require. The Act is clear that “[t]he code of conduct shall 6 include, but is not limited to, measures to prevent cross-subsidization, information sharing, and 7 preferential treatment, between a utility's regulated and unregulated services, whether those services 8 are provided by the utility or the utility's affiliated entities.” Consumers and Edison’s provisional 9 codes limit any applicability to those affiliates who participate in the retail open access program, 10 and as to divisions or departments within Consumers or Edison or wholly owned subsidiaries 11 thereof, the provisional codes of conduct would not apply as long as the price of power supply is 12 regulated by the Commission. Consumers and Edison’s provisional codes of conduct do not 13 contain specific measures to prevent market power abuses, cross-subsidization, unfair pricing of 14 services provided to or by an affiliate, structural or operational separation between regulated utility 15 and unregulated non-utility operations. Further, Consumers and Edison’s provisional codes of 16 conduct conditions many provisions with language such as “undue discrimination,” “to the extent 17 practicable” and “undue preference”, a deviation from its natural gas code. this language weakens 18 the code and opens the door to abuses. Staff’s proposed code, goes much further in implementing 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 6 of 26 1 what I believe was the legislature’s intent in enacting subsection 10a(4) of the Act, however, I feel 2 that based on the measures other states have taken, Staff’s proposed code of conduct could be 3 further strengthened. 4 5 Q. You mentioned that a code of conduct must require structural or operational separation, 6 with respect to separation, are you aware of any other states which have acted to go 7 beyond purely functional separation of regulated utility and unregulated non-utility 8 operations? 9 A. Yes. Although the means, terminology, and methods may vary, several states, including some which 10 have yet to deregulate, have directed their regulated utilities to go beyond purely functional 11 separation in order to establish and preserve competition and prevent potential cross-subsidization 12 and cost shifting. For example, among those states which have acted through their state regulatory 13 commissions, Arizona, California, Illinois, Maine, Nevada, and Texas appear to have gone beyond 14 purely functional separation the affected utility and, at a minimum, those affiliates engaging in 15 competitive services. 16 Q. Could you give some specific examples? 17 A. Yes. Arizona’s Code states that a utility, or utility distribution company, and its affiliates shall 18 operate as separate corporate entities. Books and records shall be kept separate and shall be open 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 7 of 26 1 for examination by the Commission and its staff. In addition, a utility, or utility distribution 2 company, shall not share office space, equipment, services, and systems with its competitive 3 electric affiliates, nor access any computer or information systems of one another, except to the 4 extent appropriate to perform shared corporate support functions. 5 California requires, in its standards of conduct, that a utility and its affiliates shall be 6 separate corporate entities; keep separate books and records; not share office space, office 7 equipment, services, and systems, nor permit the sharing of computer information between the 8 utility and its affiliates. California terms this “physical separation”. 9 The state of Maine, in its code, requires that a utility must establish a separate corporate 10 entity from which to provide non-core services, non-core services being all those other than 11 generation, transmission, or distribution of electricity or gas. 12 In its code, Nevada prohibits a distribution company from providing any “potentially 13 competitive or discretionary electric” or gas service except from an affiliate which is a separate 14 corporate entity which operates independently from the distribution company. In addition to 15 keeping separate books, accounts and records, an affiliate shall not have officers, directors, or 16 employees in common with the distribution company, nor have any member on its board of 17 directors who is also an employee or office of the distribution company. Affiliates may not use 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 8 of 26 1 office space, office equipment or office services provided by the distribution company unless it 2 does so through a contract approved by the commission. 3 The Illinois commission rules require that, except in relation to corporate support and 4 emergency support, electric utilities and competitive affiliated interests shall function independently 5 of each other and shall not share services or facilities or have employees in common. 6 The Texas standards require that a utility shall be a separate, independent entity from any 7 competitive affiliate, a competitive affiliate being one which provides services or sells products in 8 a competitive energy-related market in that state, including telecommunications services, to the 9 extent those services are energy-related. 10 11 Q. 12 13 In addition to standards created by commission rules, are there other examples of where states have acted to require more than mere functional separation? A. Yes. Some state legislatures, including a few which have yet to deregulate, have enacted statutory 14 provisions directing separation. The New Mexico legislation requires separate corporate entities 15 for regulated non-competitive companies and unregulated, competitive affiliates. The state of 16 Missouri has passed a statute requiring separation for some utility functions even though neither 17 state has passed a general deregulation statute. Missouri House Bill 1038, enacted in July of 1998, 18 prohibits a utility from offering HVAC services except through a separate affiliate. In addition, a 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 9 of 26 1 utility may not engage in or assist any affiliate engaging in HVAC services in a manner which 2 subsidizes the activities of such affiliate. 3 4 Q. Have any states elected to use the terms “undue preference”, “undue discrimination”, 5 or the like when addressing the question of favoritism in dealings between a utility and its 6 affiliates? 7 A. Yes. However, it appears that only two states to date have adopted this approach, The state of 8 Kentucky, which has yet to deregulate, recently passed a statute addressing cross-subsidization 9 issues and uses the phrase “no undue preferential treatment” and the state of New Mexico uses the 10 term “undue discrimination”. The great majority of states, when addressing this question do not 11 modify the word preference or discrimination, it is my understanding that this is the approach Staff 12 took in both its June 4, 1999 Staff Report on Code of Conduct Meetings (Exhibit S-13) and in 13 its proposed code of conduct (Exhibit S-16). 14 15 Q. 16 17 Can you provide some specific examples where the terms “undue preference”, “undue discrimination” have been rejected? A. 18 Yes. Arizona provides, in its code, that an affected utility, utility distribution company, or their affiliates shall not provide their affiliates, or customers of their affiliates, any preference over non- 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 10 of 26 1 affiliated competitors. This includes providing leads to affiliates, soliciting business on behalf of 2 affiliates, acquiring and/or providing information to affiliates. 3 Arkansas has a code section entitled “Preferential Treatment Prohibited” which, among 4 other things, provides that a utility shall not provide any preference to its competitive affiliates or 5 customers of those affiliates. 6 California, in its code section on nondiscrimination states that there shall be no preferential 7 treatment regarding services provided by the utility and that the utility shall not provide its affiliates 8 or their customers with any preference over non-affiliated suppliers. 9 Texas has several distinct provisions in its code. A utility’s products and services are to be 10 made available on a “non-discriminatory basis”, the same holds for discounts, rebates, fee waivers, 11 or alternative tariff terms and conditions, there is to be nondiscriminatory availability of aggregate 12 customer information, as well as no preferential access to transmission and distribution information. 13 14 In its code section entitled “Preferences Forbidden”, Maine provides that a utility may not 15 act in preference to its affiliate or affiliates in providing access to utility facilities or services or in 16 influencing utility customers to use the services of its affiliates. 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 11 of 26 1 Illinois provides that there shall be no preferential treatment or advantage and that a utility 2 shall not discriminate; Connecticut states that there shall be ”no preferential treatment” and Nevada 3 provides that utilities “shall not discriminate.” 4 5 Q. 6 7 Why should the Michigan Commission reject the use of terms such as “undue discrimination” or “undue preference”? A. Use of terms such as “undue discrimination” or “undue preference” would create more confusion 8 and result in additional burdens for the commission. The Act instructs the Commission to establish 9 a code of conduct to prevent cross-subsidization, information sharing, and preferential treatment. 10 Language such as “undue” implies that some level of preference or discrimination is to be tolerated. 11 However, there is no clear way of determining what level of discrimination would be acceptable or 12 unacceptable. This would seem to engender a continuing argument over each act which might convey 13 some level of advantage and would not necessarily prevent all cross-subsidization, information 14 sharing, and preferential treatment, between a utility’s regulated and unregulated services. The 15 commission would be called upon numerous times to first determine if an act was discriminatory and 16 then whether the level of discriminatory conduct amounted to something which was “undue.” In any 17 event, matters will have to be settled on a case-by-case basis. Thus, it would not appear that the 18 commission would be in any worse position if it did not use the term “undue” and may actually reduce 19 its oversight burden if it simply prohibited discriminatory conduct. 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 12 of 26 1 2 Q. The new law in Michigan requires the code of conduct to contain “measures to prevent 3 cross-subsidization.” Have other states sought to address the issue of cross-subsidization 4 through their codes of conduct ? 5 A. 6 Yes. Most states contain provisions which prohibit cross-subsidization and cost shifting between regulated and unregulated operations. 7 8 Q. Can you give some specific examples? 9 A. Yes. States such as Arizona, Illinois, and Texas contain specific prohibitions in their codes while 10 states such as Maine, Virginia, New Mexico, Kentucy, and Missouri have specific prohibitions 11 contained in statutory language. 12 13 Q. One of the purposes of the Act, as a whole, was to deregulate aspects of the provision of 14 electric supply in Michigan. What concerns would small businesses, such as those of 15 MAFC’s members face with respect to deregulation of electricity? 16 A. Businesses which compete against utilities and their affiliates are concerned with the issues 17 surrounding cross-subsidization and discriminatory practices or self-dealing between the utility and 18 its affiliates. This is exactly why the legislature included subsection 10a(4) in the Act. Without a 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 13 of 26 1 code of conduct, the market power of incumbent monopolies can be used in unregulated markets, 2 even those markets unrelated to the supply of electricity, to drive out competitors, especially small 3 businesses, which compete against them and their affiliates in unregulated markets and raise barriers 4 to new entrants. 5 6 Q. Are codes of conduct sufficient in an of themselves to prevent market power abuses? 7 A. I believe that both structural and behavioral safeguards are need to preserve competition in affected 8 markets. This view is shared by the Federal Trade Commission and is reflected in the actions of 9 many states in their establishment of codes and standards which contain both methodologies. 10 11 Q. How have the states addressed the issue of cross-subsidization? 12 A. The approaches vary to some degree. However, states generally prohibit cross-subsidization either 13 through explicit statutory or regulatory prohibitions, such as in states like Texas or Illinois or by 14 placing provisions in their codes which have the effect of reducing or precluding such cross- 15 subsidization. One general approach is to establish rules regarding transfer pricing for goods or 16 services in transactions between utilities and their affiliates. These rules establish a price or range 17 of prices to be used for such transactions. 18 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 14 of 26 1 Q. 2 3 With respect to the concerns of the members of MAFC, what should such a transfer pricing rule require? A. A code of conduct should contain provisions to address the provision of goods and services, as 4 well as asset transfers both from the utility to the affiliate and from the affiliate to the utility. 5 Competitors are generally more concerned with a situation where goods, services or assets are 6 provided by the utility to its affiliate. In such cases, the rule should require transactions to be priced 7 at the higher of market value or, in the event that market value cannot be ascertained, the fully 8 distributed, or fully allocated cost. This approach as been suggested by the National Association 9 of Regulatory Utility Commissioners (“NARUC”) and has been adopted in states such as Maine, 10 Arizona, Nevada, California, as well as some states, such as Colorado, which has not yet 11 deregulated. 12 13 Q. Do you have any other comments with respect to such an approach? 14 A. Yes. From the standpoint of both ratepayers and competitors, the use of the market value, as 15 opposed to some lesser value such as the incremental price or book value, would appear to more 16 effective in preventing cross-subsidization and maintaining competition in affected markets. Use 17 of market value, with respect to the flow of goods, services and assets from the utility to the 18 affiliate, would serve to capture revenues which might otherwise be foregone. The state of Maine 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 15 of 26 1 specifically considered whether a utility should be able to use incremental pricing or book value and 2 rejected those approaches with respect to utility assets, services, equipment, facilities and personnel 3 provided by the utilities in that state to their affiliates. It was the Commission’s view that they 4 should neither encourage nor discourage transactions between a utility and its affiliates. Further, 5 they saw no reason why a utility should be permitted to provide an asset or service to an affiliate 6 for a price less than what it would get should it provide such assets or services to an unaffiliated 7 entity. Under such a rule requiring the use of market price to value such transactions, both the 8 utility and its ratepayers would be provided with no less revenue than if the transaction were 9 conducted with non-affiliated entities. It would appear that the only reason for using a lesser value 10 would be to convey a competitive advantage to those entities affiliated with a utility as they compete 11 with non-affiliated firms in competitive markets. 12 13 Q. 14 15 But wouldn’t consumers benefit where utilities were permitted to use a price less than market value? A. Not necessarily. Although each situation needs to be analyzed on its own because of differing 16 circumstances, it would appear that it is far more likely that the affiliated entity and the utility will 17 reap the benefits. First, it is unclear that any economies of scope or scale would necessarily 18 translate into benefits for ratepayers and consumers or, if so, when such benefits might be passed 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 16 of 26 1 on in the form of lower prices. They may well be retained by the utility or its affiliate indefinitely. 2 Secondly, the best gauge of what value to place on assets, goods or services provided by the utility 3 to its affiliate is the market. Use of other methods, such as fully distributed cost, invariably requires 4 a range of judgements, sometimes arbitrary, in order to assign cost allocation factors to such goods 5 or services in order capture some portion of indirect costs associated with the things provided. 6 Inevitably, the need for continuing oversight will arise because both regulated and unregulated 7 services will be provided utilizing common facilities, equipment and personnel. Thus, use of the 8 market price reduces the regulatory burden on commissions and, just as some states, such as 9 Massachusetts, have determined that the market is the best gauge by which to determine the value 10 of generating assets in a stranded cost assessment, a state commission could better utilize use actual 11 market values, for the provision of other services and assets. Finally, while it may be argued that 12 using valuation methods which permit utilities to provide services or assets to their affiliates at a 13 level lower than market will result in those affiliated operations being able to return some profits to 14 the utility so as to benefit ratepayers, any such returns depend on the success of the unregulated 15 affiliate and are speculative. In contrast, using the market price for transfers produces and 16 immediate and definite return for ratepayers. 17 18 Q. 3054316.3 13540/081722 Are there other problems in this area? Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 17 of 26 1 A. Yes. Detection of cross-subsidization and unfair competition can be extremely difficult where 2 common inputs, such as vehicles, tools, equipment, and even personnel, are used by both the 3 regulated and unregulated entity. Such common inputs could also be considered preferential 4 treatment between the regulated and unregulated entity, something subsection 10a(4) specifically 5 mentions as a provision of the code of conduct. In such situations, it would difficult at best to 6 determine if a utility was over-investing in such assets on the regulated side in order to build up its 7 unregulated ventures and passing a disproportionate share of the costs on to ratepayers. This 8 biased assignment of costs, which is often difficult for regulators to detect and remedy, distorts 9 competition and produces inefficiencies in the unregulated business as well. The risk of failing to 10 detect unfair competitive conduct and cross-subsidization is heightened if the regulated parent firm 11 can improve its affiliate’s position by incurring costs of the type that regulators would traditionally 12 include in the rate base of the regulated firm. When these factors are present, a regulated 13 incumbent will have an incentive to overinvest in assets such as vehicles and equipment because 14 it can expect to incorporate a greater share of these investments into its rate base than if the assets 15 were not shared with the affiliate. Moreover, the affiliate would realize additional profits from its 16 increased competitive position in the unregulated market. The principal obstacle to deterring this 17 conduct is that it may be extraordinarily difficult to distinguish competitive from anti-competitive 18 levels of investment. Harm to competition and consumers may result from such overinvestment and 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 18 of 26 1 subsequent cross-subsidization. Harm to competition may occur because the unregulated affiliate's 2 access to the assets or services of its regulated parent gives it an artificial cost advantage through 3 potential cross-subsidization that otherwise equally efficient competitors cannot match. As the 4 Federal Trade Commission has pointed out, most recently in its July 2000 Staff Report entitled 5 Competition and Consumer Protection Perspectives on Electric Power Reform (Exhibit 6 AMP-1 (I-___)), the anti-competitive results may include (1) higher-than-necessary average 7 operating costs for the industry and higher prices for consumers due to the continued operation of 8 the affiliate, which can survive with higher-than-necessary costs due to the cross-subsidization; (2) 9 greater market concentration and less competition than would occur absent the cross-subsidization; 10 and (3) discouragement of potential entry that likely would have occurred absent the 11 cross-subsidization, including entry involving innovative products and production processes. 12 13 Q. Would such a situation include the use of name and logo? 14 A. Yes. Affiliate use of the utility brand creates a form of cross subsidy because the brand confers 15 information about product quality and is generally associated with goodwill, thereby lowering costs 16 and increasing sales versus competitors. Additionally, it creates an entry barrier if the affiliate is not 17 required to pay for the brand . For numerous reasons, a ban on the use of name and logo by a utility’s 18 affiliates may be the cleanest and least burdensome method to addressing concerns in this area. 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 19 of 26 1 In lieu of a ban, the FTC has suggested, as an alternative approach to eliminate over- 2 investing in reputation by the utility and to preserve competition, that the affiliate pay the parent for 3 the right to use the logo. Because the logo is an asset, use of the logo by other firms, including 4 affiliates, represents an asset transfer from the parent firm, and a state commission may wish to treat 5 it like other asset transfers in order to avoid cross-subsidization. Some states, such as Maine have 6 adopted such an approach and the commission in New York applied such a rule with respect to 7 some telecommunications activity. In addition, despite the fact that a utility may own its name, 8 ratepayers have served to build the value of name recognition over the years in which the utility was 9 a monopoly. Thus, it seems only equitable that they should receive something in return for an asset 10 which, in a competitive market can be of considerable worth and which could serve to lower rates. 11 This issue points to certain questions which may be unique in this context of deregulation. Namely, 12 to what extent, and at what price, should a regulated entity which developed its name and 13 reputation, economies of scale and scope, and expertise solely from its existence as a state 14 sanctioned monopoly franchise be permitted to retain those advantages in the new deregulated 15 environment or to transfer those advantages to unregulated affiliates which now seek to operate 16 in a competitive market against other non-affiliated competitors. The issue of ownership of certain 17 assets or whether they were previously included in the rate base may not be as important, from 18 either a ratepayer or competition standpoint, than the value such assets have accrued as a result 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 20 of 26 1 of their existing in a monopoly setting. If such regulated monopolies were created in order to 2 benefit ratepayers, it would seem consistent to require at least some return to ratepayers of that 3 value by which assets were enhanced due to the existence of the monopoly regardless of whether 4 such assets were or were not preciously included in the rate base. It should be clear that goodwill 5 is a utility asset, after all and it should be treated no differently than other utility property. It should 6 be noted that utilities generally take the position that ratepayers have an interest in the generating 7 plants which the utilities’ claim are liabilities with respect to determining stranded costs. It would not 8 seem consistent to permit utilities to assert a contrary position with respect to assets such as goodwill. 9 It is only fair that the ratepayers have an interest in intangible assets, such as name and logo, which 10 have increased in value during the same regulatory period as generating assets. 11 12 Q. Have any other states considered such an approach? 13 A. Yes. Most recently the state of Maryland’s commission issued an order, Re: the Investigation into 14 Affiliated Activities, Promotional Practices and Codes of Conduct Of Regulated Gas and Electric 15 Companies, Md. Pub. Serv. Comm’n Order No. 76292, Case No. 8820, July 1, 2000, attached 16 hereto as Exhibit AMP-2 (I-___), revising its rules to require the imposition of a royalty based on the 17 gross revenues of the affiliates using the name and logo of the utility. It should be noted that some 18 of the facts in that case were almost identical to those in this instance. In Maryland, unregulated 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 21 of 26 1 affiliates were continuing to use the utility’s logo and customer service number on their trucks 2 performing HVAC services. 3 4 Q. 5 6 Is the use of disclaimer, such as that proposed by Staff, sufficient to solve the problems associated with name and logo? A. No. Disclaimers address the problem of consumer confusion and potentially deceptive sales 7 practices. Use of disclaimer does not address cross-subsidization issues or return to rate payers 8 any value in connection with the use of name recognition. In reality, no amount of disclosure can 9 overcome the mis-impression given to consumers by an affiliate’s use of its parent utility’s name 10 or logo in its advertising and promotional materials. Since regulated utilities should operate 11 separately from affiliates, the utility’s reputation for reliability, experience and quality of service has 12 no relevance to the operation of the affiliate. When an affiliate uses the utility brand it does so to 13 create the impression that its relationship with the parent utility is a relevant fact for consumers to 14 consider when selecting a gas or electric supplier. If the relationship is not relevant, then it would 15 appear misleading to consumers to refer to it in advertising and promotional materials. It is unclear 16 that any amount of 17 customer education or disclaimers can undo the security that many customers will associate 18 with continuation with a name brand they recognize and from which they have received 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 22 of 26 1 reasonable service from over the years. Details of separate corporate relationships cannot 2 be explained succinctly and effectively in disclaimers, especially by the utility and affiliate 3 in whose interest it is to continue to give the impression that a relationship persists. Even 4 with the strictest disclaimer requirements, there is bound to be some customer confusion 5 about the relationship between a similarly named affiliate and the utility that has been 6 providing that customer’s service for years. Indeed, regardless of intent, a similarity of 7 business names between the affiliate and the utility will tend to create the false impression 8 that the affiliate has all of the attributes of the regulated utility merely by virtue of its 9 corporate affiliation. This is why a ban might be preferable. 10 11 Q. 12 13 Can cross-subsidization issues be addressed solely through the use of transfer pricing methods? A. No. If you examine the wording of subsection 10a(4), you will see that the legislature specifically 14 stated that the code of conduct developed pursuant to the Act “shall include, but is not limited to, 15 measures to prevent cross-subsidization, information sharing, and preferential treatment, between 16 a utility's regulated and unregulated services. States need to combine both structural and behavioral 17 approaches in order to prevent such abuses and preserve competition. Furthermore, transfer 18 pricing rules do not address market power issues, as the California Commission noted in its rule 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 23 of 26 1 making decision. To that extent, codes of conduct beyond transfer pricing rules need to be applied 2 to all affiliates which operate in affected markets and such markets include those in which 3 businesses such as those of MAFC’s members operate. 4 5 Q. Can you comment further? 6 A. Yes. First, clearly cross-subsidization can occur with respect to transactions between a utility and 7 any of its affiliates. One more than one occasion the FTC has stated its concerns about the 8 effectiveness of rules designed to prevent cross-subsidization and the need to apply them equally 9 to energy related and non-energy related affiliates. The agency has suggested that an arms-length 10 approach might be best suited for transactions between a utility and its affiliates in both settings. 11 Secondly, code provisions apply prospectively and seek to deter anti-competitive conduct before 12 it happens. Competitors of unregulated affiliates need such proscriptive coverage because there 13 may be no adequate way of rectifying the damage they may suffer as a result of unfair competitive 14 conduct. If cross-subsidization is subsequently discovered, ratepayers may be compensated by 15 denying future rate increases but a competitor which has lost business or an employee who lost a 16 job as a result of unfair competition will find little relief in lower rates or take much solace in seeing 17 the offending party forced to pay a penalty. The lack of an effective compensatory remedy 18 necessitates that opportunities for unfair competition be addresses before the fact rather than after 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 24 of 26 1 the fact. This also holds with respect to those seeking to enter affected markets and who might be 2 permanently deterred by unfair competition in the present. 3 4 Q. Should the code of conduct developed in this proceeding be extended to a utility or its 5 affiliates which compete against business such as those in which MAFC’s members are 6 engaged? 7 A. Yes. The statutory language is clear that “the code of conduct established under this subsection 8 shall also be applicable to electric utilities and alternative electric suppliers.” By using the term 9 “also,” the legislature left no doubt that the code of conduct should apply to all electric utilities and 10 all of their unregulated service offerings. I have attached as Exhibit AMP-3 (I-___), a letter, 11 provided to me by counsel, from the majority of the members of The Senate Technology and 12 Energy Committee to Dorothy Wideman, the Commission’s Executive Secretary. This letter 13 emphasizes that any code of conduct developed in this proceeding should be extended to a utilities 14 and their affiliates which compete against business such as those in which MAFC’s members are 15 engaged. 16 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 25 of 26 1 Q. What provisions in a code of conduct do you believe should be extended to a utility’s 2 affiliates which compete against business such as those in which MAFC’s members are 3 engaged? 4 A. Some of the areas which should be addressed, beyond transfer pricing, name and logo, and 5 separation, would include protection of customer site information, coverage of services performed 6 by the utility for the benefit of, or on behalf of, its affiliates, discounts and rebates, steering of 7 customers, and the provision of customer information and data. 8 9 Q. Can you comment further? 10 A. Generally speaking, the typical language developed by state commissions in their codes is adequate 11 to address the basic concerns in most of these areas. What is needed, beyond the language, is the 12 extension of coverage to those affiliates beyond merely those engaged directly in the provision of 13 energy commodities, such as electric power or gas. Such coverage has been extended in states 14 such as California and Maine and to lesser extent in states such as Arizona and Nevada. 15 There are some concerns regarding code provisions respecting employee transfers which 16 should be addressed. These concerns arise in connection with services performed by a utility on 17 behalf of its unregulated affiliates. There are instances where a utility may not transfer personnel but 18 employ them to perform work on behalf of its unregulated entities. In such cases, the utility is 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli Michigan Alliance for Fair Competition MSPC Case No. U-12134 Page 26 of 26 1 providing a service for its affiliate. The same holds thru with respect to certain assets which may 2 be employed on behalf of the affiliate to perform work, such as HVAC or electrical installations 3 and servicing, which the affiliate may have obtained in a competitive market. In such situations, it 4 should be clear that code coverage is extended to such activities, either because use of employees 5 is to be treated as a transfer of an intangible asset or addressed under employee transfers. As 6 suggested by the FTC, any arrangements of this type which may be permitted, should be 7 conducted at arms length and should reflect the market value for such services, at a minimum. In 8 addition, contracts for such services should be filed with the commission prior to their execution 9 to permit review. 10 11 Q. Does this conclude your testimony? 12 A. Yes. 3054316.3 13540/081722 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-2 Paee 1 of 69 UNITED STATES FEDERAL TRADE COMMISSION Staff Report: Competition and Consumer Protection Perspectives on Electric Power Regulatory Reform July 2000 Contributors to this Report Bureau of Economics, Bureau of Consumer Protection, Bureau of Competition, and Policy Planning, Federal Trade Commission This Report represents the views of the staff of the Federal Trade Commission. It does not necessarily represent the views of the Federal Trade Commission or any individual Commissioner. Inquiries regarding this report should be directed to: Michael S. Wroblewski, (202) 326-2155 (Policy Planning), John C. Hilke, (303) 844-3565 (Bureau of Economics), Mary K. Engle, (202) 326-3 16 1 (Bureau of Consumer Protection), or David A. Balto, (202) 326-2881 (Bureau of Competition). Table of Contents Executive Summary Foreword Chapter I: Introduction A. Underlvina Technological Chances B. Underlying Regulatory Changes Chapter II: Existing Market Power In Generation Services A. Both Horizontal Market Power and Discriminatorv in the Electric Power Industrv Access to Transmission Mav Be of Concern B. If lthe State Commission1 Determines That It Faces Likelv Market Power Problems in Generation. Addressing Them Through Structural Remedies Mav Be Preferable to Relving Exclusively on Market Power Monitoring and Mitigation I 1 MPSC Direct Testimony of Anthony M. Ponticelli Case No. U-12134-Exhibit AMP-l (I-) Page 2 of 69 C. ISOs Are Potentiallv Attractive Institutions for Addressing Many Market Power Issues in the Electric Power Industrv D. Entry Considerations 1. Context of Entrv Considerations 2. Additional Consideration of the Evolution in Electric Industry Entry Conditions E. [A State1 Mav Wish to Use Comuuter Simulation Models to Hem It Assess Horizontal Market Power and Structural Remedies for Market Power Chapter IIX Vertical Discrimination In Transmission Access A. Operational Unbundling Offers Sinnificant Unbundling Approach Advantages Over FERC’s Proposed Functional 1. Preventing Discrimination of Cost Shiftirm by a Regulated Monopolist is Difficult 2. Operational Unbundlinf is Likelv to be More Effective And Less Costly Than Functional Unbundling in this Industry B. Independence Minimum Characteristic C. Distributed Generation and Competition in Electric Distribution Service in California Chapter Iv: Affiliate Transactions A. Initial Assessment of Vertical Efficiencies B. Application to Transactions between Public Utilities and Their Unregulated Affiliates C. Limits on Transactions Between Regulated Utilities and Their Unregulated Affiliates D. Benefits and Costs of Allowinn Unrenulated Firm’s Logo Affiliates to Use the Parent, Redated Distribution Chapter V: Horizontal Mergers A. Introduction and Summary B. Expanded Data Requirements for Merger Analvsis C. Alignment with the Horizontal Merger Guidelines Framework of Analysis D. Analvsis of Alternative Scenarios I 2 Direct Testimony of Anthony M. Ponticelli Chapter VI: Vertical And Convereence Mergers 1. Raising Rivals’ Costs 2. Abuse of Proprietary Information Chapter VII: Particular Retail Competition Entrv Considerations A. A Possible Unintended Conseouence: to Deter Entry Stranded Cost Recovery Mav Create Artificial Incentives B. Whv Vertically Integrated Incumbents Mav Wish to Deter Entrv C. Possible Remedies to Prevent Consumer Harm If Stranded Cost Recovery is Allowed D. Potential Inefficiencies and Distortions from Stranded Cost and Benefit Recovery Chapter VIIk Consumer Protection A. Advertisine; Claims 1. Voluntary Advertising Claims a. Interpretation of Advertising Claims b. Affiliate Use of Parent Name or LOEO 2. Substantiation a. Tracking of Electricity b. Disclosures for Claims Substantiated Under a Tagging System c. Claimed Versus Actual Production B. Uniform Labelins Recmirements Suppliers Are Likelv to Assist Consumer Choice of Electric Power C. Unfair or Deceptive Business Practices EXECUTIVE SUMMARY Electric power is the latest -- and largest -- industry in which advances in technology have made extensive regulation obsolete. In particular, it is now possible for customers (e.g., residential consumers and businesses) to select their own electric power supplier,-while the 3 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Paee 4 of 69 transmission and distribution functions of electric power continue to be regulated Restructuring the electric power industry raises many competition and consumer protection issues concerning how to obtain lower prices, cost efficiencies, and innovations of a competitive market without creating new inefficiencies or penalizing incumbent utilities. Indeed, the benefits of deregulating the electric power industry may be deferred -- or may not materialize at all -- if existing monopoly utilities are left unchecked to exercise market power in a deregulated marketplace. The Federal Trade Commission has articulated four principles for effective restructuring of electric power markets to ensure that the benefits of competition flow to consumers. Briefly, these principles include: (1) unburdening markets from substantial and durable horizontal market power; (2) removing incentives for vertically integrated firms to engage in undue discrimination and cross-subsidization; (3) fostering accurate, non-deceptive information disclosure to customers about price and service offerings; and (4) promoting uniform disclosure of the prices and other relevant attributes of offers to customers. flil This Commission staff report, which stems from the Commission’s unique role of studying competition and working with the business community to detect new market trends, suggests an analytical framework that federal and state policymakers may wish to employ to ensure that consumers and businesses benefit from electric power industry restructuring. After describing briefly the technical advances in the electric power industry that have made restructuring possible (Chapter I), the report discusses how high concentrations in the ownership of existing generation assets (which remain from an era of regulated monopolies) may allow the exercise of market power, to the detriment of consumer welfare (Chapter II). The electric power industry’s history of common control of generation assets and transmission lines may impede wholesale competition, largely because of a utility’s ability to discriminate against competing generation sources in providing access to its wholesale transmission assets (Chapter III). A lack of wholesale competition is likely to harm retail competition as well. A utility’s incentives and ability to discriminate and to cross-subsidize unregulated activities also arise in transactions between the regulated parent utility and its unregulated business units offering generation or other services at the retail level (Chapter IV). Moreover, the use of behavioral rules to control these incentives may be ineffective; remedies separating ownership of different assets may be more effective and less costly to enforce. As the electric power industry is deregulated, the number of mergers is expected to increase as firms respond differently to new competitive opportunities. The staff report analyzes issues involved in, and presents an analytical approach to, horizontal and vertical/convergence mergers in the electric industry. This analysis may be useful to state regulators as they evaluate mergers in the energy industry, including mergers that involve other sectors of the industry (Chapters V and VI). Whether and how consumers participate in competitive retail electric power markets will determine whether electric power industry restructuring is successful. The provision and pricing of “default service” (for consumers who fail to choose a new supplier) are likely to 4 Direct Testimony of Anthony M. Ponticelli be critical determinants of whether consumers will participate in these markets (Chapter VII). Consumers in electric power markets are likely to be better able to promote their interests when a substantial portion of them can readily switch among several suppliers offering a variety of products and services and when they can easily compare prices and terms of competing offers. Consumers’ ability to choose among newly offered options is likely to be enhanced if non-deceptive advertising claims are supplemented by uniform disclosures of terms of service, prices, and relevant attributes of electric power. In addition, vigilant enforcement against unfair or deceptive business practices, which may crop up in a newly deregulated electric power market, is critical to ensure that consumers obtain the benefits of competition (Chapter VIII). FOREWORDa Electric power is the latest and largest industry in which extensive regulation has been outmoded by technology. In particular, scale economies in generation have diminished, enabling entry of efficient small-scale generation sources so that electric utilities can meet demand through, and trade excess electric power in, more competitive wholesale markets. The Federal Energy Regulatory Commission (FERC) has initiated competition at the wholesale level, and nearly one-half of the States are implementing retail competition that allows customers to choose their electric power supplier, while the transmission and distribution functions of electric power continue to be regulated. The stakes are high in the shift to a competitive environment for the electric power industry. Total industry revenues are estimated at $200 billion a year. Regulation has receded in industries such as airlines, telecommunications, railroads, trucking, banking and financial services, and the production and transmission of natural gas (which shares many of the same structural characteristics as the electric power industry). Extensive research on the actual effects of regulatory reform has revealed a pattern of substantial benefits, including cost savings, technological advancements, and increased variety of products and services.B If the levels of cost savings and technological improvements in this industry approach those attained in previously deregulated industries, consumers will be substantially better off in terms of lower prices and increased choices .& The gains typically take several years to be realized and may be thwarted if incumbent monopolists are permitted to exercise market power to the detriment of a competitive market. Ensuring the benefits of competition will require vigorous antitrust and consumer protection law enforcement. If private market power is unleashed or accumulated following the withdrawal of regulatory constraints, consumers will likely lose potential benefits of regulatory reform and restructuring. The starting point for thinking about regulatory reform of the electric power industry is not the level playing field characteristic of a newly developing market. Instead, vertically integrated, regulated monopolies have controlled the generation, transmission, and distribution of electric power in state-authorized geographic territories. In this context, as regulation is reduced and competition is encouraged, there is a significant potential that these utilities will use their existing market power in generation, transmission and 5 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-2 distribution services to deter competition that could benefit consumers. In addition, consumers have not previously had choices of electric power suppliers, and thus consumer protection issues need particular attention. The Commission has developed four principles that apply to the analysis of competition and consumer protection policies in a deregulated electric power industry. We have used these principles when asked to evaluate state and FERC proposals. The principles also have guided us when we have been requested to review federal restructuring legislation. Principle 1: Assessing Horizontal Market Power: Traditional antitrust analysis recognizes that the benefits of competition are most likely to accrue to consumers when markets operate unburdened by substantial and durable market power. Outside the merger context, concerns with horizontal market power focus on the possibility that one or a few generating firms might obtain and be able to exploit market dominance in areas of the country where transmission congestion occasionally creates restricted geographic markets for electric energy (load pockets). Current antitrust laws are not designed to address the mere possession of market power or the legitimate acquisition of or increase in market power through lawful regulatory processes. Instead, the antitrust laws are designed to address increases in market power brought about by mergers or unfair methods of competition, such as predation, discrimination, and raising rivals’ costs. In light of this possible situation, tools to identify and remedy horizontal market power in generation are critical to increased competition in electric power markets. Principle 2: Independence of the Transmission Grid: Market power at the transmission level is likely to give a vertically integrated firm the incentive to discriminate against its competitors. Vertically integrated utilities, even after functionally unbundling their generation assets from their transmission assets, have a continuing opportunity to engage in undue discrimination in providing access to their transmission facilities and thus to impede competitive markets. Vertically integrated firms also may exercise their market power through cross-subsidization in favor of their unregulated affiliates. Both forms of behavior will likely reduce the degree of competition facing the integrated firm’s generation assets. These two forms of anticompetitive behavior, plus the costs of regulation, may be significant enough in some circumstances that separating the operation (and/or ownership) of the transmission grid from the ownership of affiliated power marketing interests should be the preferred solution to address horizontal market power at the transmission level. Principle 3: Non-Deceptive Advertising: The benefits to consumers of a competitive electricity market will be substantially reduced unless the information presented to consumers through advertising and other means is accurate and non-deceptive. In determining whether an advertising representation is deceptive, the Commission relies on the principle that if at least a substantial minority of consumers takes a particular message from an advertisement, and if that message is likely to mislead consumers to their detriment, then the advertisement is deceptive. Moreover, consumer confidence in any 6 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-_) Page 7 of 69 competitive market is based on informed choices. The information provided to consumers also must be substantiated using a reasonable basis, and the substantiation must be verifiable by third parties, including the government. As a practical matter, consumers cannot verify for themselves the attributes of the electric power they purchase (e.g., they cannot verify that the electricity they are purchasing is generated through wind power). Principle 4: Uniform Disclosures: Uniform disclosure of terms, prices and relevant attributes of electric power also will help ensure that consumers are able to make wellinformed choices and thereby reap the benefits of competition. Consumers have had no prior experience in choosing an electric service provider. A uniform disclosure containing standardized information that electric service providers would use to inform consumers in their advertising -- similar to what has been done with nutrition labeling on food or energy efficiency labels on appliances -- will help ensure that consumers are not misled or confused. It also would facilitate national marketing of electric power. ORGANIZATION OF THE REPORT This report summarizes various competition and consumer protection principles that are involved with regulatory reform and restructuring of the electric power industry. Discussions of these principles are excerpted from FTC stti comments to state regulatory commissions and to FERC. The staf?‘comments are supplemented and updated with insights gained from the FTC’s Public Workshop: Market Power and Consumer Protection Issues Involved with Encouraging Competition in the U.S. Electric Industry (Sept. 13-14, 1999) (Electricity Public Workshop). The intent is to provide policy makers and industry with analytical tools and supporting information on a wide range of competition and consumer protection issues to advance the emergence of effective competition in the electric power industry for the benefit of consumers. The report is organized in the following manner: l Chapter I reviews briefly the technical advances in the electric power industry and the regulatory reforms in other industries or in the electric power industry abroad that precipitated consideration of competition in generation of electric power in the U.S. l Chapter II discusses existing horizontal market power issues in electric power generation. This issue has gained importance as dominant generating firms (or concentrated ownership of generation assets) remain in some areas despite open access to wholesale transmission services. High concentrations of generation ownership may allow the exercise of market power even after competition is introduced in wholesale and retail markets. Chapter III discusses how common control of power generation and transmission services holds risks for wholesale competition. Nondiscriminatory access to a utility’s transmission facilities facilitates competition among wholesale electric power suppliers because transmission facilities are likely to remain regulated monopolies. Incumbent, vertically integrated firms have an incentive to exercise their market power at the transmission level by (1) discriminating against competing electric l 7 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I--) Page 8 of 69 l power suppliers in providing transmission facility access, and (2) engaging in crosssubsidization in favor of their unregulated power marketing affiliates. Chapter IV reviews various forms of vertical discrimination and cross-subsidization that can occur in transactions between regulated utilities and their unregulated affiliates at the retail level. As states implement retail competition (i.e., allowing customers to choose their electric power supplier), cost shifting and discrimination concerns have arisen concerning activities of a regulated utility that maintains a monopoly over local distribution lines and its unregulated affiliates engaging in competitive lines of business. The FTC staff has been skeptical of the effectiveness of an ongoing behavioral or regulatory approach to resolving these issues. l Chapters V and VI analyze issues involved in, and present an analytical approach to, horizontal mergers and vertical/convergence mergers, respectively. With regulatory reform in both wholesale and retail electric markets, incentives to restructure the industry have arisen that may include mergers that threaten to create or perpetuate market power and, thereby, frustrate competition. l Chapter VII analyzes particular issues that may affect entry into retail electric power markets, including the pricing of default service. In particular, the chapter discusses how to avoid forms of stranded cost recovery in retail electricity rates that will subsidize or penalize either incumbents or entrants and, thus, discourage entry. l Chapter VIII identifies and discusses consumer protection issues that have arisen as retail competition is initiated in several states. The benefits of a competitive electricity market will be substantially reduced unless the information presented to consumers through advertising and other means is accurate and non-deceptive. FTC INVOLVEMENT The FTC’s involvement with electric power industry regulatory reform, like its involvement in earlier regulatory reform efforts in several industries, stems from its missions to promote competition and consumer protection through law enforcement and advocacy activities. 1. Antitrust Enforcement The FTC has had substantial involvement in the electric power industry through the PacifiCorp/Peabody convergence mergerf% and in evaluating the competitive aspects of mergers between natural gas and electric power utilities. fQ The United States Department of Justice (DOJ) has taken the lead on most mergers that solely involve electric utilitiesaIn addition to merger matters, the Commission has responsibility to prevent unfair methods of competition, which may be especially acute as the electric power industry moves toward competition. 2. Consumer Protection With the sharp rise in interest in retail competition in the electric power industry, consumer protection issues have risen to prominence on state and federal agendas. The Commission’s law enforcement powers in advertising and over unfair business practices are applicable to a restructured and less regulated electric power industry. In addition, several pending legislative bills would provide federal agencies with 8 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I--) Page 9 of 69 the authority to require disclosure of prices and environmental characteristics to consumers; certain proposed legislation designates the FTC as the enforcement agency for these disclosure requirements. 3. Competition Advocacy Staff of the FTC has provided comments to FERC and to various states on competition and consumer protection issues raised as the electric power industry experiences restructuring and regulatory reform. f@ In addition, the Commission has analyzed pending federal restructuring legislation and provided testimony to relevant Congressional committees. 4. Electricity Public Workshop The FTC conducted a workshop on market power and consumer protection considerations in the electric power industry to further assist states in examining these important issues. Workshop presenters emphasized many of the same issues addressed in FTC staff comments and highlighted two areas where policy discussions have focused most recently. These policy areas include state policies that may enhance or thwart (1) a vertically integrated utility’s advantages with respect to default service obligations, consumer shopping credits, and its affiliate’s use of the utility’s name or logo, and (2) consumer awareness of and information about retail competition. I. INTRODUCTION The evolution of the technology of the electric power industry has motivated reconsideration of the organization and regulation of the industry. In particular, scale economies in generation have diminished, leading to interest in opening generation and sales of electricity to competition. Although regulatory reform of the electric power industry started abroad, interest in reform has spread across much of the U.S. as regulators and customers focus on the prospects for lower rates and more options in electric service through increased competition. A. Underlying Technological Changes The electric power industry consists of three stages of production: generation, transmission, and distribution. f% Generation, at its most basic, entails rotating coils of copper wire through a magnetic field. Electricity suppliers typically utilize heat from combustion of coal, oil, or natural gas (or from a nuclear reactor) to create steam. Pressurized steam forces the blades attached to the turbine shaft to rotate. The rotation of the turbine shaft drives the generator to produce electric power. Alternatively, the turbine blades may be rotated directly by falling water or by wind. Transmission from the generator to local distribution is carried over high voltage transmission lines stretched between the familiar large towers that dot the countryside. The distribution stage occurs once the highvoltage electricity arrives close to the load centers. It begins when transformers step down the voltage to useable levels. The electricity then flows through the local, low-voltage distribution system to individual customers. There are four aspects of electricity and its supply technology that give rise to unique characteristics of the electric power industry and, therefore, deserve special attention. First, 9 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Page 10 of 69 electricity cannot be economically stored in large quantities. Consequently, demand and supply must be balanced continuously and instantaneously to maintain service reliability. (10) Second, generating costs, for an area’s electric system as a whole, are generally minimized during low demand periods by operating a few generating plants near capacity while leaving others idle. Generating plants with a wide variety of marginal costs may coexist in serving customers in a given area. As a result, generating costs for an area’s electrical system can vary a great deal across different times of the day and seasons of the year. Third, electricity follows the path of least resistance and does not generally follow the shortest route between two points, much less the assumed contract pathm for the transmission, Hence, it can be difficult to accurately compensate transmission owners for transmission services and congestion effects (loop flowsa) using conventional transmission rates. Fourth, all generators within an interconnected transmission network must be synchronized with respect to the alternating current cycle they produce. Generators not in synchrony will disrupt reliability and reduce net generation available to the system. Only relatively limited ties (or interconnected lines) are available between areas that are not synchronized.m Two other important technological aspects of the industry have been economies of scale and economies of vertical integration. Until the 198Os, both scale economies and economies of vertical integration were seen as endemic to the entire industry. They were viewed as a sufficient justification for treating the whole industry as a natural monopoly. (14) Recent technological advances, however, have undermined this consensus, particularly with respect to generation. The most important of these developments has been the combined-cycle gas turbine. This technology can be competitive with coal and traditional natural gas generating plants, but at a much smaller scale. Efficient-scale, combined-cycle gas plants may be less than one quarter the size of efficient-scale coal or nuclear plants. Indeed, micro-generators, reflecting additional declines in minimum efficient scale generators, are now entering the marketplace and may open the option of onsite generation to a far broader proportion of customers than prior technologies allowed. Deregulation of natural gas and the resulting decline in natural gas prices relative to other fuels underlined the importance of this new technology. At the same time, new institutional arrangements, particularly regional transmission organizations (RTOs), are expected to be able to capture many of the benefits of vertical integration without many of the costs. (15) B. Underlying Regulatory Changes Until very recently, the electric power industry in the U.S. was treated as a series of local, vertically integrated natural monopolies subject to rate of return and quality of service regulation. States controlled retail rates while FERC controlled interstate transmission rates. Private utility firms accounted for about three quarters of industry capacity with the rest coming from various government-owned suppliers or cooperatives. (16) From the beginning of the century through the 1970s the electric industry provided power at ever lower real prices by exploiting increasing economies of scale in both generation and transmission, and by incorporating other technological advances. 10 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-_) Page 11 of 69 Several policy shocks hit the industry during the 1970s and 1980s. These shocks both motivated and facilitated the restructuring of the industry that is now taking place. The litany of disruptions is as familiar as “yesterday’s” headlines: the OPEC energy crisis, nuclear safety, acid rain, blackouts and brownouts, and deregulation of natural gas prices. Despite the shocks, new technologies, and disparities in prices between states, the U.S. regulatory system remained largely unchanged until the 1990s. In many ways, the U.S. electric power industry followed the restructuring developments in the United Kingdom. (17) In 1989- 1990, the United Kingdom moved from a nationalized, vertically integrated monopoly to a privatized and vertically unbundled industry committed to gradually opening up competition even at the retail level for both businesses and consumers. The new U.K. system featured 1) several independent local distribution firms that would serve businesses and consumers, 2) a regional transmission organization (a Gridcoo in this instance to control the transmission grid and manage the dispatch of generation capacity to meet demand, and 3) independent generating firms. A tiered schedule was established for offering retail customers an opportunity to “shop” for their own electricity generator or power merchant (retail wheeling).0 The results for the U.K. of this revolutionary change were generally positive. Prices fell for both large and small customers as efficiencies were realized in generation, transmission, and distribution. Reliability was maintained. New generating investments were attracted. Soon, talk of the successes of the U.K. model spread to the U.S.0 The main economic drawback in the U.K.‘s new system proved to be a market power problem in generation. Initially, generation assets remained highly concentrated. This resulted in the exercise of market power at the generation level. Subsequently, the problem was addressed by requiring that the leading generating firms divest some of their facilities, and by new entry.m The first major move toward regulatory reform and restructuring of the U.S. electric power industry was passage of the 1992 Energy Policy Act. It gave FERC authority to order open access to transmission lines and to encourage independent operation of the transmission grid. Shortly thereafter, California became the first state to contemplate retail wheeling. To date, states representing over 50% of the U.S. population have established target dates for-initiating retail competition. Most recently, Congress and the Clinton administration have developed legislative proposals on electric power industry regulatory reform and restructuring. II. EXISTING MARKET POWER IN GENERATION SERVICES Concentrations of electric power generation may be high in some areas, in part because state andfederal regulators assumed that rate and service regulation would remain in place indefinitely and thus may have assumed that there was no needfor antitrust scrutiny to restrain prior growth of horizontal market power. As a result, one or a few generating 11 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-I (I-) Page 12 of 69 firms might have obtained, and now be able to exploit, market dominance in areas of the country where transmission congestion creates restricted geographic markets for electric energy (loadpockets). As regulations are relaxed to allow for retail trades of electricity, however, existing market power in generation may prevent consumersfiom realizing the full benefits of competition. Current antitrust laws are not designed to address the mere possession of market power or the legitimate acquisition of or increase in market power through lawfiLl regulatory processes. Instead, the antitrust laws are designed to address increases in market power brought about by mergers or unfair methods of competition, such as predation, discrimination, and raising rivals’ costs. Although individual states may be able to address these issues, the success of these efforts may be limited by the difficulty of identrfiing market power problems, distinguishing between predatory and vigorous competitive conduct, and tracing the effects of that conduct. This is especially true in markets where market power, conduct, and effects all tend to be interstate (regional) in nature. In addition, a state acting alone may not be able to implement the most effective remedies, which are likely to be regiona1.a The DOJ/FTC Horizontal Merger Guidelines contain analytical principles that are appropriate to analyze existing market power. To the extent that market power already exists, state regulators and FERC have a variety of remedies from which to choose: implementation of regional transmission organizations (RTOs), easing of entry conditions for generation and transmission, facilitating new generation technologies, and divestiture to multiple parties of the generation assets of vertically integrated monopolies. Finally, the technological complexities of transmission flows and the non-storability of electricity make analysis of electricity market power potentially very difficult. Computer simulation modeling is a potentially attractive approach. Sections A through C are excerptedfrom the January I999 FTC Staff Comment to the Alabama Public Service Commission. These sections discuss how market power can be exercised and suggest using the framework in the DOJ/FTC Horizontal Merger Guidelines to assess existing market power. Section D, excerptedfrom the May I998 FTC Staff Comment on the Maine Attorney General’s ‘interim Report on Market Power in Electricity, ‘I discusses the importance of unimpeded entry into electric power markets. Section E, which also is excerptedfrom the 1999 FTC Staff Comment to the Alabama Public Service Commission, discusses the potential for computer modeling in assessing existing market power. A. Both Horizontal Market Power and Discriminatory Access to Transmission May Be of Concern in the Electric Power Industry Market power is typically defined as the ability of a firm (or a coordinated group of firms) to profitably price above the competitive level for an extended period of time. There are two expressions of market power . . . : horizontal market power and discriminatory access to transmission. Horizontal market power in this context refers to the ability of one or 12 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-I (I-) Pace 13 of69 more electric generating firms to raise prices above competitive levels for an extended period of time. Horizontal market power results in higher prices, inefficient allocations of scarce resources, and distortions of consumer choices. Concerns about horizontal market power in generation during deregulation have been heightened by the pioneering British deregulatory experience. Following the implementation of electric power industry restructuring in the United Kingdom, in 1989 and 1990, researchers determined that the two private generating firms that dominated the industry were exercising market power. These findings prompted subsequent orders for divestiture of generation capacity. In addition to horizontal market power, [state regulators] may want to examine closely the incentives and ability of a vertically integrated transmission monopolist, whose rate of return is regulated, to evade the regulatory constraint in order to earn a higher profit. Its participation in an unregulated market may give it the means to do so, either by discriminating against its competitors in the unregulated market or by shifting costs between the regulated and unregulated markets.0 Consistent with economic theory regarding potential competition concerns of this nature, numerous independent producers and large industrial users have alleged discriminatory conduct in the operation of transmission facilities. (24) Likewise, this behavior is consistent with the evidence from the Supreme Court’s Otter Tail Power decision. (25) B. If [the State Commission] Determines That It Faces Likely Market Power Problems in Generation, Addressing Them through Structural Remedies May Be Preferable to Relying Exclusively on Market Power Monitoring and Mitigation Determining how to address an existing market power problem is potentially difficult. Opting to impose new. rules and regulations to curtail market power is one potential solution. For reasons articulated in our February 1998 comment to FERC on market power monitoring and mitigation proposals from the New England Power Pool (NEPOOL),@@ [a state] may wish to avoid relying exclusively on such behavioral rules. We summarize the drawbacks to relying exclusively on a behavioral approach in four points: First, it is likely to be difficult to detect and document the exercise of market power in many instances (NEPOOL Comment at 5). The need to balance supply and demand in electricity markets continuously and precisely makes electricity trades vulnerable to subtle and short-lived anticompetitive actions that are likely to go undetected because monitoring is complex and costly. Second, behavioral rules for market power mitigation will not eliminate incentives to exercise market power (id. at 6). Third, market power monitoring and mitigation rules create a risk that competitive behavior will be misidentified as anticompetitive behavior, thus chilling competition and increasing administrative and litigation costs (id at 5). Fourth, focusing on behavioral remedies may divert attention from structural remedies that have the potential to address market power with greater certainty and lower costs to consumers (id. at 6). C. ISOs Are Potentially Attractive Institutions for Addressing Many Market Power Issues in the Electric Power Industry Both horizontal market power and transmission discrimination concerns can be addressed 13 MPSC Direct Testimony of Anthony M. Ponticelli Case No. U-12134-Exhibit AMP-l (I-) Pace 14 of 69 by ISOs.(27’ ISOs can be organized to reduce potential horizontal market power by including a broad geographic area with many separate generation firms. By eliminating pancaked transmission ratesfZQ and embracing an enlarged geographic area, ISOs can broaden the effective geographic market and thereby reduce market concentration in generation and consequently the likelihood of generation market power. A broader geographic market will not necessarily solve all the generation market power problems, but it can provide a major step in that direction. If it is truly independent in its governance and operations, the IS0 also eliminates transmission discrimination incentives by removing control of transmission assets from the hands of firms that own generation facilities. In addition, the IS0 may have stronger incentives than traditional vertically integrated utilities to address generation market power in load pockets(29) that arise during periods of transmission congesti0n.m If [a state] becomes involved in the formation of an ISO, it may wish to consider four danger signs warning of risks to competition in the IS0 formation process@ (1) the IS0 is too small; (2) there is no plan for generation restructuring; (3) the IS0 is not sufficiently independent; and (4) the IS0 plan does not effectively deal with transmission congestion. D. Entry Considerations 1. Context of Entry Considerations The implications of high market concentration may be affected by entry conditions. For example, the Department of Justice/Federal Trade Commission Horizontal Merger Guidelines (DOJ/FTC Merger Guidelines) describe these effects in the context of mergers. fXQ In circumstances where entry is timely, likely, and sufficient to deter or counteract efforts to exercise market power, market concentration may not have adverse implications for consumers.0 In our merger and competition advocacy work, we have found that full treatment of entry conditions, both present and future, is an important aspect of competition analysis. 2. Additional Consideration of the Evolution in Electric Industry Entry Conditions Technological and regulatory changes over the past decade have tended to ease entry obstacles in the electric power industry and may continue to do so. [There are two] possible forms of entry in the electric power industry. The first form of entry is new or expanded generating capacity within the existing product and geographic market. The second form of entry is enhanced access to existing, but distant or isolated, generating capacity by virtue of new or expanded transmission capacity Effective entry into an electricity generation market in some circumstances may be accomplished by increased transmission capacity even if new generation capacity is not installed. Entry through increased transmission capacity frequently broadens the relevant 14 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-I (I-) Page 15 of 69 geographic market. Because a broader geographic market is likely to include more suppliers, increased transmission capacity may also reduce market concentration. Both forms of entry have been affected by technological advances in the past few years. First, new combined-cycle, gas-turbine technology, in conjunction with deregulation of natural gas prices, has significantly reduced scale economies in electric generation and made such facilities far more competitive with coal-based generating p1ants.w Because the new natural gas generating facilities can be economical at a smaller scale, combinedcycle, natural-gas generating facilities take less time.to design and build, have less lumpy effects on supply conditions, and involve fewer sunk costs. In short, the advances in generation fueled by natural gas may make entry more timely and likely. . . Second, improved electric transmission technology makes expanded transmission capacity a more viable and better understood substitute for new generating capa4ty.m Improved understanding of the origins of and remedies for transmission congestion may aid in making transmission a more effective constraint on market power in electricity markets.0 Further, eased health concerns about high voltage transmission lines may help make expansions of the transmission grid more acceptable to those living and working near these facilities.‘37’ E. [A State] May Wish to Use Computer Simulation Models to Help It Assess Horizontal Market Power and Structural Remedies for Market Power Recently, computer simulation models of generation and transmission that may facilitate analysis of market power issues have become more widely recognized and tractable.0 Our experience in evaluating the PacifiCorpLPeabody merger evidences the potential usefulness of computer simulation models for the analysis of market power and potential structural remedies0 For example, by simulating various price increases and their effect on pricing in the relevant market(s), computer models can be used to determine relevant geographic markets in a merger analysis or to ascertain whether an entity is engaging in anticompetitive behavior. Various state regulatory agencies and reliability councils also incorporate computer simulation models in their long-range planning efforts. [A state] may wish to consider making use of such computer simulation models, if it has not already done so, to help it assess existing generation market power and potential structural remedies for such market power. HI. VERTICAL DISCRIMINATION IN TRANSMISSION ACCESS FERC recently promulgated rules encouraging the voluntary formation of regional transmission organizations (RTOs) across the Nation. In ‘doing so, FERC noted that its current behavioral rules for open transmission access (??ERC Order Nos. 888 and 889) have not solved the vertical transmission discrimination problem in the electric power industry. Even under open access, vertically-integratedjirms have a continuing opportunity to engage in undue discrimination in providing access to their transmission facilities and thus to impede competitive markets. (40) Without nondiscriminatory access to 15 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 16 of 69 transmission, competition among generation suppliers is unlikely to be effective at the wholesale or retail level. In comments to FERCprior to adoption of Orders 888 and 889, the FTC staff expressed concern that behavioral rules alone are unlikely to work very well in this industry because (I) they leave anticompetitive incentives to discriminate in place and (2) enforcement of antidiscrimination rules is likely to be particularly problematic. Since then, the FTC has recognized that vertically integratedfirms have an incentive to exercise their market power at the transmission level both by discriminating against electric power suppliers in providing transmission facility access and by engaging in cross-subsidization in favor of their unregulatedpower marketing affiliates. These two forms of anticompetitive behavior, plus the cost of regulation, may be significant enough in some circumstances that separating the operation (and/or ownership) of the transmission gridfrom the ownership of af$liatedpower marketing interests should be the preferred solution to address market power at the transmission level. The text in Section A, presenting this argument, is adaptedfrom the August I995 FTC Staff Comment to FERC. At the Electricity Public Workshop, presenters from several states and organizations emphasized why wholesale and retail levels of competition among generation suppliers should be considered together. In particular, presenters were concerned that retail competition would be less robust without effective wholesale competition. Presenters argued that unless open access policies are applied to a traditional utility’s captive retail customers (i.e., its “native load” requirements), the utility will continue to have the incentive and ability to discriminate in providing access to its monopoly transmission and distribution assets.0 Other participants noted that the effectiveness of wholesale and retail competition depends on the physical transmission capacity serving the area and that expansion of wholesale transmission facilities may be a prerequisite for moving toward retail competition. These Workshop presentations underscored the importance of the maximumgeographic-scope element and the grid-expansion element in formation of RTOs. Effective RTOs can help broaden the geographic market (increase the number of generators) serving a state that implements retail competition. At the same time, it is important that customers be provided with price signals that accurately reflect transmission constraints and generation costs in peak and off-peak periods In particular, the average pricing faced by many customers in peak periods understates the costs involved and conversely, average pricing overstates the costs involved to supply and deliver electric power during off-peak periods: Accurate price signals not only will increase the elasticity of demand at the wholesale level, but they can potentially curtail market power and reduce average costs facing all customers. Section B, which is excerptedfrom the August I999 Staff Comment to FERC on Regional Transmission Organizations, discusses the importance of ensuring that an RTO is independent from owners of electric power suppliers.@ Recent technological developments favoring the commercial viability of very small-scale 16 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (1-A Paee 17 of 69 t generation units (microturbines and&e1 cells), termed ‘distributed generation” or ‘DG, ” have added to concerns about discrimination in transmission access and have extended the policy discussion to distribution as well as transmission. DG may represent an emerging close substitute for transmission and distribution services because, as a form of generation, it can be located at, or very close to, load centers. If so, owners of transmission, distribution, and existing (but more distant) generation are likely to have incentives to impede the entry and spread of DG. DG is likely to be most economically viable, at least initially, as a methodfor customers to reduce peak-load demand on the power grid and improve reliability while continuing to be connected to the grid Consequently, the most likely avenue for impeding the spread of this new technology is discrimination in connecting DG units to the transmission and distribution system. To the extent that DG connections to the grid are denied delayed, or made more costly, incumbent transmission, distribution, and generation owners may realize greater profits while consumers may face higher prices and lower reliability. Section C, discussing DG, is adaptedfrom the March 1999 FTC Staff Comment to the Calzfornia Public Utilities Commission. A. Operational Unbundling Offers Significant Advantages Over FERC’s Proposed Functional Unbundling Approach. 1. Preventing Discrimination or Cost Shifting by a Regulated Monopolist Is Diffkult. A monopolist whose rate of return is regulated has an incentive to evade the regulatory constraint in order to earn a higher profit. Its participation in an unregulated market may give it the means to do so, either by discriminating against its competitors in the unregulated market or by shifting costs between the regulated and unregulated markets.0 The discrimination strategy involves complementary products. The monopolist controls others’ access to its regulated product in ways that permit it to earn supra competitive returns in its own operations involving the unregulated complement. Discrimination could appear as a subtle reduction in quality of service, whose effects would be more difficult to identify and measure than outright denial of access. An integrated transmission monopolist might afford other generation sources access to its transmission services only on terms that raise others’ costs and permit the monopolist to make supra competitive profits in the generation market. The cross subsidization or cost shifting strategy involves inputs used for both regulated and unregulated products. Costs of the shared inputs, which in the electric power industry might include scheduling and general overhead, are assigned to the regulated business to justify higher cost-based rates there. This shifting distorts competition and produces inefficiencies in the unregulated business as well. Controlling the discrimination and costshifting strategies with monitoring and regulation is difficult. They can be defeated most effectively by preventing the regulated monopolist from entering the unregulated business, thus eliminating its ability to distort competition in the unregulated market. 17 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (1-A Pace 18 of 69 2. Operational Unbundling Is Likely to be More Effective And Less Costly Than Functional Unbundling in this Industry. [Flunctional unbundling . . stops short of structural separation and thus leaves in place the anticompetitive opportunities and the monitoring and enforcement difficulties that are inherent in vertical integration between regulated and unregulated markets. Electric utilities that own or control transmission facilities would be required to offer an open-access tariff to other parties and to take transmission services for their own wholesale purchases or sales under that same tariff. Thus, the rules would require the utility to charge itself the same price, under the same terms, that it charges others for the same transmission service. [R]etaining integrated ownership and control of transmission and generation services . . could leave the integrated utilities with the incentive and opportunity to find ways to evade regulatory constraints. One way could be to manipulate the sensitivity of short-run transmission services to the risk of delay and uncertainty, which is inherent for this nonstorable product. A transmission owner may be able to favor its own generating plants materially with subtle delays or complications in the transmission approval process. Rules mandating open access and comparable treatment would be particularly difficult to monitor and enforce in this industry, because, to succeed, the rules must constrain transmission owners to ignore their economic interests. Ensuring that the services and prices the integrated utility provides to and charges its competitors are equivalent to what it provides to and charges itself could require virtually transaction-by-transaction regulatory oversight. Monitoring and enforcing compliance with regulations against discrimination may be particularly difficult when quality of service is time sensitive, as it is in electric power. Because power is sold on an hourly basis, market dynamics -- and thus the incentive and ability to exploit market power -- can shift over the course of each day, making it virtually impossible to intervene before conditions have changed. Hemming in transmission owners’ behavior, although perhaps possible in theory, will be difficult to maintain in practice. SuccessfUlly containing their behavior at one time and place may provide little assurance of containing it later or elsewhere. Complete divestiture would resolve the competition problem better than regulation of behavior. Complete separation of both ownership and control can provide the best assurance against the anticompetitive incentives and capabilities of combined operations. Divestiture also avoids the expense and intrusiveness -- and perhaps futility -- of monitoring and-controlling a firm’s day-to-day behavior. On the other hand, complete divestiture, curtailing vertical integration to prevent anticompetitive behavior, may sacrifice economies of scope between the regulated and unregulated markets. A regulated monopolist’s participation in the unregulated market might be desirable if it would realize scope economies that outweigh the anticompetitive distortions.(44) In the electric power industry, there may be economies of scope in coordination between output and transmission and in planning, or in lower average inventory, personnel, or reserve requirements. (45) 18 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I--) Page 19 of 69 In antitrust enforcement, divestiture is the remedy most commonly sought for anticompetitive mergers or monopolization. In some cases, remedies short of full divestiture have been applied, to preserve the efficiency benefits of a combination while addressing its competitive problems. A constant concern in devising orders short of full divestiture is how to monitor compliance to prevent competitive abuse. The only compliance oversight required for divestiture is ensuring that the divestiture takes place. By contrast, continued monitoring is required to assure compliance with behavioral or intra-firm structural orders. Ordering a firm to afford access is Wile if the price it charges or the cost of monitoring its compliance are too high. . Because functional unbundling alone may not be effective, and both it and complete divestiture may be more costly to implement, a middle-way “operational unbundling” approach should be favorably considered. By operational unbundling, we mean structural institutional arrangements, short of divestiture, that would separate operation of the transmission grid and access to it from economic interests in generati0n.m The pm-pose would be to prevent the regulated transmission monopolist from influencing the potentially competitive wholesale generation market. Separating ownership of generating facilities from control of transmission would reduce the incentives and ability to exercise transmission market power.0 By separating ownership from control, operational unbundling captures a primary advantage of divestiture by affording a high level of assurance -- at least as high as functional unbundling, if not higher -- that nondiscriminatory practices and rates will prevail. (48) Operational unbundling would not incur the costs of enforcing behavioral rules, because the firms would have less incentive and ability to discriminate. It should be at least as effective as functional unbundling in ensuring against discrimination, and it would be much less costly to implement than divestiture, because only operation, not ownership, would be structurally separated.m B. Independence Minimum Characteristic The basic issue underlying why transmission should be independent of generation in a qualified RTO is the threat of vertical discrimination in access to transmission services. Vertical discrimination in transmission is a serious concern because transmission technology continues to exhibit major economies of scale that often preclude effective competition in providing alternative transmission services between generation sources and loads.0 The perceived threat of vertical discrimination in transmission raises the risks associated with investments in both generation and obtaining electricity trading skills (training and experience) in order to compete with generation assets owned by the operators of transmission assets. This perceived risk discourages entry by generating firms and traders, making effective competition in generation less likely. Reduced supply (less generation entry) and thinner markets (less trading) are likely to result in higher prices for consumers than would exist absent such potential transmission discrimination. Concerns about vertical discrimination in transmission access are not limited to existing transmission and generation assets, but rather apply to expansions of generation and transmission as well. Transmission owners could discriminate in providing grid connections 19 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 20 of 69 to new generators and in selecting transmission expansion projects. Discrimination or uncertainty about the terms and conditions for obtaining connections to the grid will raise the risk of new generation investments with respect to their commercial viability and timing. Discrimination in the selection of future grid expansion projects may disrupt such project[s] by similarly increasing uncertainty about future revenues of entrants (for example, discriminatory positioning of a new transmission line may disproportionately reduce demand for power from the entrant). By eliminating or delaying generation entry, or deflecting it to a different site, a transmission owner may reduce the competitive pressure on its own generation assets, particularly if the prospective entrant’s assets are likely to be more efficient.O As a result of such discrimination, consumers are likely to face higher electricity prices because more efficient generators fail to enter to displace less efficient generators. In addition, we concur with the assessment in the Notice that affiliated transmission companies . . may not be trusted by market participants even with elaborate protections. We believe that market participants are likely to suspect that the safeguards will be gamed. This, in turn, could affect investment behavior. In particular, market participants may be reluctant to make needed investments in generation or marketing of electricity if they believe that the RTO is likely to give favored treatment to its affiliates.~ We also agree that behavioral codes of conduct are unlikely to solve this problem because of enforcement costs and uncertainties.0.. In order for an RTO to be independent, [it may be necessary] to distinguish between voting interests and passive investment interests . . . To the extent a non-voting, passive investment interest insulates this type of investor from the RTO’s decisions regarding operations, planning, and expansions, a non-voting interest is less likely to undermine the independence minimum characteristic. Although we are reluctant to advocate an inflexible prohibition on voting rights for owners of generation assets located within the RTO, we note that exceptions to any rule may grow into a serious breach over time. (54) In order to provide . . a benchmark for [the] independence criteria, we provide here a brief review of such criteria in the antitrust enforcement context. We do not view this as definitive with respect to FERC’s consideration of an appropriate de minimis standard, but merely as informational. The loss of independent decision-making - whether sacrificed in a collusive arrangement or destroyed by the anticompetitive unilateral exercise of market power - is an overarching concern of antitrust enforcement. Two areas in which antitrust law attempts to guard against this loss of independence may offer FERC useful perspectives. First, Section 8 of the Clayton Actm prohibits interlocking directorates among competing firms. No person may serve as a director or officer of competing corporations if each firm has an aggregate total of capital, surplus and undivided profits exceeding $10,000,000.~ Although FERC’s Notice incorporates a similar provision based on share of control, FERC may also find it useful to consider whether common directorships in third parties may be 20 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (1-L Page 2 1 of 69 used to circumvent the basic prohibition. Second, the FTC sometimes permits firms to merge provisionally, subject to a “hold separate” agreement that maintains each firm’s structural and operational independence while the FTC completes its review of the transaction. Such temporary hold separate agreements frequently prohibit the merger partners from mingling the firms’ assets or operations; having common directors, officers or employees; exercising voting rights in each other (other than a de minimis exercise that may be necessary for tax purposes); attempting to influence each other’s voting shareholders; and communicating with each 0ther.m Prohibitions such as these may be adapted to the electricity market to secure both the complete independence, and the appearance of independence, of RTOs and market participants. Even if FERC adopts a specific de minimis standard, it must be alert for potential coalitions of common interest -- for example, a group of generation owners with similar incentives and RTO ownership interests that could undermine the independence of an RTO. With an ownership de minimis standard applied only against individual ownership interests, such a coalition could make possible the type of vertical discrimination of concern in electric power markets.0 In addition, even with a low de minimis standard, we alert FERC to possible conduct that antitrust enforcers confront. Although operational unbundling or divestiture minimizes the likelihood of discriminatory access to transmission, there are less direct ways in which anticompetitive influence can be used to foster discrimination. Important antitrust cases have been decided where indirect pressure or influence has been applied to advance common ownership interests against structurally independent firms,~ We invite FERC to be alert to this type of anticompetitive behavior as well. C. Distributed Generation and Competition in Electric Distribution Service in California Over the past several decades, generation has been highly centralized in large generation facilities. Customers are served primarily by utility distribution companies (UDCs) that have connections to large generation facilities using high voltage transmission lines and connections to customers through their lower voltage distribution lines. This grid system is referred to as the transmission and distribution (T&D) system. In an electrical system with DG, smaller, widely-dispersed generation units would supply electric power in additional to (or instead of) centralized facilities. . In general, advances in DG technology offer substantial potential benefits to consumers, but the rate and extent of DG implementation have yet to be determined and there are some potential costs of DG use as well. DG also faces potential discrimination in connecting to the grid from vertically integrated, incumbent suppliers in light of DG’s potential to increase competition in generation, transmission, and distribution. Realizing these potential benefits may depend upon [a state] affording DG units a fair market test. A fair market test requires technical interconnection rules allowing DG units to connect to 21 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-3 Page 22 of 69 the T&D system without undue discrimination and unnecessary technical requirements left to the discretion of incumbent generation and T&D suppliers. [A state] is likely to benefit consumers by first addressing the conditions necessary for a fair market test of DG and then addressing the broader, longer-term questions of distribution competition. The results of a fair market test in terms of DG’s market acceptance might provide additional guidance to [a state commission] as it examines the issue implicated by increased competition in generation, transmission, and distribution. IV. AFFILIATE TRANSACTIONS The risk of vertical discrimination in transactions between regulated utilities and their unregulated affiliates (which may be engaged in supply of generation or metering and billing services, etc.) arises in many contexts as states allow consumers to choose their electric power supplier. In Chapter III, vertical discrimination regarding access to transmission was discussed. The concern in that discussion was that incumbent transmission owners may raise the costs of actual andpotential generation and marketing for compe titers by charging higher prices, providing inferior service, or denying access to important transmission facilities. In doing so they would advantage their own afJiates engaging in the same unregulated businesses. The chief concerns in the context of af$liate transactions in retail competition typically include discrimination as well as cross-subsidization or cost-shifting that favors the unregulated affiliate relative to its competitors. Consumers are harmed because discrimination and cross-subsidization may displace more efficient and innovative competitors and shift production to less efficient suppliers. Most states have rules or codes of conduct against cost shafts and cross-subsidization already in place because of the traditional concern about burdening ratepayers with unrelated c0sts.m Retail competition and the associated unbundling of services, however, have raised the importance of these rules. Participants in the FTC Electrici~ Public Workshop confirmed that these issues continue to be difficult and contentious for state regulators. For example, some participants noted that traditional utilities control the cost of inputs of their retail competitors because the utility has fill access to customer consumption or load profile information (which is necessary for a utility’s competitors to prepare price offers to potential customers) as a result of the utility’s continued monopoly control over distribution services. As a result, the utility has the incentive to discriminate in providing access to this information to increase its competitors’ costs to serve retail customers. The FTC staff has addressed both the general question of the effectiveness of codes of conduct that govern the relationship between a utility and its unregulated afJiliate(s) and the specific question of what types of provisions should be included in a code of conduct. The staff also has suggested that states periodically reexamine the effectiveness of their code(s) of conduct to determine whether a structural approach, rather than a behavioral approach, would be more effective in promoting effective competition. Sections A and C are excerptedfrom the January 1999 FTC Staff C omment to the Alabama Public Service 22 1 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-_) Pace 23 of 69 Commission regarding codes of conduct. Section A examines alternative ways of structuring affiliate rules in the context of a cost/benefit framework in which the state has alreaLty determined that there are substantial, but not overwhelming, economies of vertical integration. Section B is adaptedffom the December 1999 Comment to the New Mexico Public Regulation Commission and describes how concepts from antitrust analysis can be used to assess efficiencies of vertical integration. Section C discusses why codes of conduct that include market-like mechanisms, which govern transactions between a regulatedparent and an unregulated af$liate, are likely to reduce the ability of the regulatedparent to favor its unregulated affiliate in an anticompetitive manner. During the FTC Electricity Public Workshop, presenters discussed another difficult issue regarding the relationship between the incumbent and its affiliates, namely, incumbency advantages -- such as name recognition and customer inertia --that accrue to unregulated affi1iates.m Because the growth of competition in telecommunications has been reported to be slow, some participants expressed the view that steps need to be taken to speed the transition to competition in the electric power industry. Others expressed concern that steps to speed the transition to competition might unfairly favor entrants over incumbents, with a resulting loss of effl’ciencies. The excerpt in Section Dfrom the January I999 FTC Staff Comment to the Alabama Public Service Commission describes a cost/benefit approach that state utility commissions may want to use to assess these incumbency advantages. Because the costs and benefits of alternative approaches to this issue are unlikely to be untform across jurisdictions or across specific policy options, a case-by-case cost/benefit analysis appears to be the best approach. In such an assessment, it is important to distinguish incumbency advantages based on accurate consumer perceptions from those that may be based on misperceptions. For example, in developing default service policies, some consumers may elect not to choose because they believe that they will maintain the status quo by not choosing. However, the state’s decision to implement retail competition arguably means that the status quo no longer exists as an option. Similar issues of consumer perception are featured in the section below on use of the regulated distribution firm’s name and logo by its unregulated affiliates. Indeed evidence presented during the FTC Electricity Public Workshop indicated that consumers may be confused when an affiliate uses a name or logo similar to that of its completely separate parent.a A. Initial Assessment of Vertical Effkiencies [A state commission] may wish to assess whether significant existing or prospective economies of vertical integration will be lost if it allows incumbent utilities to establish affiliates to offer unregulated services. Such an assessment could alleviate some uncertainty about the costs and benefits of different policy options. If economies of vertical integration are minimal, divestiture at the outset of regulatory reform may be more appropriate than the proposed behavioral rules. Conversely, if economies of vertical integration are substantial, [a state commission] may wish to consider whether any type of separation of a utility from its affiliates is likely to yield net benefits. Recent empirical evidence suggests that economies of vertical integration in the electric power industry may be material, but 23 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I--) Page 24 of 69 that they vary considerably in different circumstances and may be realized through alternative organizational arrangements. 0 Given this evidence, it seems reasonable to assume initially that vertical integration produces at least modest economies. An initial assessment of the relative magnitudes of likely costs and benefits is often an appropriate step in policy analysis because it allows the inquiry to be terminated or focused on critical issues at an early stage before extensive resources and time have been consumed on detailed investigation of facts that are unlikely to materially address the balance of costs and benefits. B. Application to Transactions between Public Utilities and Their Unregulated Affiliates The most difficult application of an affiliate code of conduct is likely to occur when a proposed transaction between the regulated utility and its unregulated affiliate substantially increases the likelihood of both anticompetitive effects and of efficiency gains. A similar policy balance of competitive concerns and efficiency opportunities lies at the core of antitrust policy toward mergers and joint ventures. [A state commission] may be able to benefit consumers by applying the insights from antitrust policy regarding these potentially offsetting effects to the context of the proposed affiliate code of conduct. Within antitrust analysis, only efficiencies that are specific to a proposed transaction are relevant to the competition/efficiency policy assessment. Other efficiencies may be obtained without an accompanying threat of diminished competition. For example, economies of scale may be realized when a regulated utility and one of its unregulated affiliates jointly operate a single billing organization. Such economies are not, however, specific to this transaction; if similar economies practically can be realized by the regulated utility and the unregulated affiliate if they partner instead through a joint production venture with one or more unaffiliated firms, or by contracting for the service through an independent provider. In the merger context, the antitrust agencies have adopted guidelines that explain how the agencies consider efficiencies when considering the competitive impact of a merger. 0 In particular, the agencies only consider those merger-specific efficiencies that offset competitive concerns. Although the following excerpt from the Horizontal Merger Guidelines discusses horizontal mergers, the same analysis is appropriate to evaluate efficiency claims when examining the competitive effects of vertical transactions, because significant competitive problems can arise in either context. The Agency will consider only those efficiencies likely to be accomplished with the proposed merger and unlikely to be accomplished in the absence of either the proposed merger or another means having comparable anticompetitive effects. These are termed ‘merger-specific efficiencies.’ Only alternatives that are practical in the business situation faced by the merging firms will be considered in making this determination; the Agency will not insist upon a less restrictive alternative that is merely theoretical. Efficiencies are difficult to verify and quantify, in part because much of the information 24 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12!34-Exhibit AM?-1 (I-2 Page 25 of 69 relating to efficiencies is uniquely in the possession of the merging firms. Moreover, efficiencies projected reasonably and in good faith by merging firms may not be realized. Therefore, the merging firms must substantiate efficiency claims so that the Agency can verify by reasonable means the likelihood and magnitude of each asserted efficiency, how and when each would be achieved (and any costs of doing so), how each would enhance the merged firm’s ability and incentive to compete, and why each would be merger-specific. Efficiency claims will not be considered if they are vague or speculative or otherwise cannot be verified by reasonable means. ‘Cognizable efficiencies’ are merger-specific efficiencies that have been verified and do not arise from anticompetitive reductions in output or service. Cognizable efficiencies are assessed net of costs produced by the merger or incurred in achieving those efficiencies. The Agency will not challenge a merger if cognizable efficiencies are of a character and magnitude such that the merger is not likely to be anticompetitive in any relevant market. To make the requisite determination, the Agency considers whether cognizable efficiencies likely would be sufficient to reverse the merger’s potential to harm consumers in the relevant market, e.g., by preventing price increases in that market...0 [A state commission] may wish to use this efficiency analysis analytical framework in making the preliminary assessment of whether to require vertical separation between a public utility and its unregulated affiliates. In addition, the framework may be applicable as well in assessing the efficiency benefits of a particular joint activity between the public utility and its unregulated affiliate(s).m Given widespread evidence of continued vertical discrimination concerns in the operation of the transmission grid (67) and similar incentives that regulated utilities have to favor their unregulated affiliates in other aspects of their operations, [a state commission] may wish to take into account the strong likelihood that certain joint activities or substantial transactions@@ between a regulated utility and one of its unregulated affiliates, other than an arms-length purchase in an open market, represent a potential threat to competition. If so, [a state commission] may wish to consider requiring that the regulated utility demonstrate strong cognizable efficiencies sufficient to offset potential anticompetitive effects before the regulated utility engages in a particular joint activity or consummates a substantial transaction with one of its unregulated affiliates.0 C. Limits on Transactions Between Regulated Utilities and Their Unregulated Affiliates As discussed above, we have significant reservations about the effectiveness of relying exclusively on behavioral rules [to discourage discrimination in transactions between regulated utilities and their unregulated affiliates]. If the scale, scope, or vertical integration economies of affiliation are substantial and can be realized even in the presence of functional unbundling, [a state commission] may wish to strengthen its approach by requiring the affiliates to operate independently, on a bid-based, arm’s-length basis. For example, [a state commission] may wish to require that the bulk of regulated utility 25 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Page 26 of 69 purchases from unregulated affiliates be restricted to contracts won through an objective bidding process in which a third party evaluates the bids. A critical element of workable bidding systems is the perceived and actual objectivity of the bid evaluation process. The system must be perceived as objective in order to attract bidders. Potential bidders, other than affiliates, may be unwilling to incur the costs of making a bid if the system is perceived as biased in favor of affiliates. The system must also be objective in fact in order to avoid raising costs for customers of the regulated utility. The use of third-party evaluations of the bids is one.technique for achieving such 0bjectivity.m In addition, [a state commission] may wish to consider restrictions on asset transfers from the parent distribution utility to an affiliate. Some states are considering making such transfers subject to particular price bounds to assure that ratepayers do not unfairly subsidize the activities of the affiliate.fXQ This proposal raises issues similar to determining the value of assets in assessing stranded costs. Just as some states, such as Massachusetts, have determined that the market is the best gauge of value to determine the value of generating assets in a stranded cost assessment, 0 [a state commission] may wish to use actual market values, rather than a band of prices, for asset transfers. The arm’s-length bid process discussed above is an example of a method to establish actual market values. D. Benefits and Costs of Allowing Unregulated Affiliates to Use the Parent, Regulated Distribution Firm’s Logo [A state commission] may wish to compare the benefits and costs of allowing affiliates of regulated distribution firms to use the corporate logo of the distribution firm.0 One benefit of such use may be to reduce prices in the competitive markets served by affiliates. With access to the parent company’s logo, the affiliate is likely to have lower marketing costs that may be passed along to consumers in a competitive market.0 The lower prices of the affiliate may encourage other firms serving this market to charge lower prices as well, resulting in lower prices for the market as a whole. fZ2 If consumers’ perceptions of the implications of an affiliate’s use of the parent utility’s logo are accurate,m a second prospective benefit may be reduced search costs for consumers. On the cost side, we have identified two potential concerns about the use of logos by affiliates: deception of consumers and cross-subsidization. (1) Potential Deception: [This is discussed in Chapter VIII.] (2) Potential Cross-subsidization and the Use of the Parent Utility’s Logo: Although some forms of cross-subsidization may be effectively addressed by transfer pricing rules,m other forms may be more difficult to assess. Cross-subsidization could take the form of cost-shifting among inputs used for both regulated and unregulated products, such as the use of a corporate logo in marketing the affiliate’s products and services as well as the regulated parent utility’s products and services. Costs of shared inputs could be assigned in 26 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-_) Page 27 of 69 a biased manner (i.e., with additional costs assigned to the regulated side of the business) so that the regulated entity can justify higher rates. This biased assignment of costs, which is often difficult for regulators to detect and remedy, distorts competition and produces inefficiencies in the unregulated business as well. The risk of failing to detect anticompetitive cross-subsidization is heightened if (1) the reputation of the regulated parent utility is effectively embodied or represented by its logo; (2) the regulated parent firm can improve its reputation by incurring costs of the type that regulators would traditionally include in the rate base of the regulated firm; and (3) the unregulated affiliate can enhance its own reputation among consumers by using the logo of the regulated parent firm, even if elements of the regulated firm’s reputation do not apply to the affiliate. When these factors are present, a regulated incumbent will have a heightened incentive to overinvest in reputation-building because it can expect to incorporate a greater share of these investments into its rate base than if the assets were not shared with the affiliate. Moreover, the affiliate would realize additional profits from its increased sales in the unregulated market. The principal obstacle to deterring this conduct is that it may be extraordinarily difficult to distinguish competitive from anticompetitive levels of investment in reputation-building. Harm to competition and consumers may result from such overinvestment and subsequent cross-subsidization. Harm to competition may occur because the unregulated afliliate’s access to the logo of its regulated parent gives it a cost advantage through potential cross-subsidization that otherwise equally efficient competitors cannot match. The anticompetitive results may include (1) higher-than-necessary average operating (i.e., non-logo-related) costs for the industry and higher prices for consumers due to the continued operation of the affiliate, which can survive with higher-than-necessary costs due to the cross-subsidization; (2) greater market concentration and less competition than would occur absent the crosssubsidization;m and (3) discouragement of potential entry that likely would have occurred absent the cross-subsidization, including entry involving innovative products and production processes. If [a state commission] upon more detailed study determines that there are substantial economies of vertical integration that cannot be realized without allowing affiliates to use the logos of their respective regulated parent utilities, [a state commission] may wish to consider two policy alternatives that are designed to obtain some of the potential benefits of affiliate use of the parent distribution firm’s logo without incurring the costs. First, some states are considering allowing the use of the logo by affiliates, contingent upon use of a disclaimer that avoids consumer deception. [A state commission] may wish to evaluate this alternative by examining the impression that consumers are likely to have with the use of the logo accompanied by a disclaimer, and whether that impression would be accurate.0 Consumer research designed to investigate the effects of several alternative policies on consumers may be the most effective approach. (80) A disclaimer that suffices to avoid consumer deception also may suffice to discourage cross-subsidization in the form of excessive investment in reliability. Another alternative for transfer of the rights to use the parent firm’s logo is to require that 27 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Page28of69 the affiliate (and any other firms granted the right to use the logo) pay the parent for the right to use the logo.f&Q Because the logo is an asset, use of the logo by other firms, including affiliates, represents an asset transfer from the parent firm, and [a state commission] may wish to treat it like other asset transfers. Q32 In order to avoid crosssubsidization in such a transaction, the use of the parent logo must be fairly evaluated.0 V. HORIZONTAL MERGERS Competition reviews of horizontal mergers in the electric power industry are conducted by FERC, the FTC, and the United States Department of Justice (DOJ) using the framework of the Horizontal Merger Guidelines. The Horizontal Merger Guidelines were developed by DOJ and FTC and subsequently adopted by FERC as the conceptual framework for its merger reviews. FTC staff has commented to FERC on the evidentiary dtfficulties of conducting an effective merger review in the electric power industry. The same concerns about access to information and appropriate methods for assessing market definition, market structure, competitive effects, entry conditions, and failing assets are likely to apply to state reviews of retail competition in the electric power industry. Because of the large number of relevant scenarios for assessing the effects of mergers in the electric power industry and because of the technical complexities of this industry (e.g., loop flows and hourly markets), the FTC staff has recommended that both FERC and the states consider using computer simulation modeling to aid the analysis of the market power effects of mergers in the electric power industry. The text below is excerptedfrom the September 1998 FTC Staff Comment to FERC in a proceeding designed to determine whether to revise the information filing requirements that electric utilities must provide to FERC with their merger approval application. These same recommendations are applicable to state reviews of electric utility mergers as well. A. Introduction and Summary The primary theme of our comment is that an analysis of market share information is often the ramp that leads antitrust agencies to a more sophisticated merger analysis. In light of this, FERC, where appropriate, may wish to expand its merger analysis beyond its current strong emphasis on market share information. Such an expansion has implications both for the information FERC collects and for the analysis it conducts. As part of an expanded analysis, computer simulation modeling may be a particularly promising development that may make it more feasible for FERC to consider alternative scenarios about future technical, economic, and regulatory conditions in its electricity industry merger reviews. We recognize that expanding FERC’s merger analysis may entail significant costs to the agency, to the merging parties, and to interested third parties. Such costs, however, may be a necessary prerequisite to a complete and more accurate assessment of the likely competitive effects of proposed mergers. B. Expanded Data Requirements for Merger Analysis Merger analysis under the Horizontal Merger Guidelines is by its nature an informationintensive task once a preliminary analysis reveals a potential for anticompetitive effects. 28 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I--) Paee 29 of69 Many important questions about the competitive effects of mergers are best answered with documents, interviews, and data from many sources. 0 The evolution of our Horizontal Merger Guidelines reflects an expanded consideration of facts and approaches. FERC may be better able to protect the public interest as it reviews proposed mergers in the rapidly changing electric power industry by revising its information-gathering process to more closely match the information requirements of the Horizontal Merger Guidelines and to improve understanding of vertical competition issues. To analyze prospective competitive effects of a proposed merger beyond reviewing market share statistics submitted by the merging parties, as well as to assure the accuracy of market share statistics, we have found various sources of data to be important in our merger investigations. Although only some of these sources are likely to be relevant in any individual investigation, FERC may wish to obtain each where appropriate and costeffective. Sources used in our merger investigations often include, for example, the following: l internal documents of the merging parties (including, for example, planning and marketing documents; merger assessments; evaluations of current and projected technology; cost, quality, and reliability comparisons of firms and their individual production facilities; and joint venture documentation); l third-party documents, including documents from industry trade associations; l depositions of party and third-party executives and consultants; l history of previous antitrust cases (including collusion cases involving the same companies or the same industry); 0 financial analysts’ reports; l employee notes concerning contacts with competitors; l consultants’ reports on competitive conditions in the industry; l documents and interviews with executives of failed entrants, prospective entrants, and fringe firms; l filings about competitive conditions made with other government agencies; l documents and interviews with suppliers; and l documents and interviews with a variety of customers. . . . C. Alignment with the Horizontal Merger Guidelines Framework of Analysis We have identified seven aspects of electricity merger analysis covered by the Notice that 29 * Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I--) Page 30 of 69 FERC may wish to consider from this perspective. On the basis of our experience, each of these aspects may be significant in determining the prospective effects of a merger on competition and consumers. Accordingly, FERC may wish to revise both its informationgathering procedures and the types of information it gathers in screening mergers to enhance its merger analysis. (1) Hypothetical Price Increases in the Presence of Elevated Pre-Merger Pricesm -- A key element in merger reviews is determining the economic arena in which the competitive effects of a merger are likely to take place. The economic arena is defined geographically as well as with respect to the product or service likely to be affected. Both product and geographic market assessments under the Horizontal Merger Guidelines are carried out by asking whether a hypothetical monopolist would profitably impose a small but significant and nontransitory price increase.0 Typically, the price increase is applied to pre-merger prices to conduct the analysis. Thus, in defining the market, the Horizontal Merger Guidelines generally focus on the possibility of incremental market power due to a merger. This approach may not be appropriate in a newly deregulating industry, such as the electric power industry, where pre-merger market power may have been created or protected by regulations that are no longer in place or are likely to be relaxed. The Horizontal Merger Guidelines recognize this possibility in Section 1.11, where they specify that “the Agency may use likely future prices, absent the merger, when changes in the prevailing prices can be predicted with reasonable reliability.” Changes in price may be predicted on the basis of, for example, changes in regulation which affect price either directly or indirectly by affecting costs or demand.(87) FERC may wish to recognize explicitly that this alternative definition of price may be particularly relevant in the electric power industry, where past restrictions on entry, regulatory limitations on the variety of services offered, and reduced incentives to operate efficiently and competitively (associated with rate-of-return regulation) may have elevated prices above competitive levels. (2) Duration of Anticompetitive Effects @-!4 -- FERC asks how long a binding transmission constraint must persist to be deemed significant. This problem commonly arises in electricity markets where peak demand periods, with binding transmission constraints, are likely to be limited to certain hours of the day during certain seasons of the year. A typical example would be weekday afternoons during the summer months. Because electricity cannot be economically stored in large quantities,fSQ electricity supply and demand must be continuously balanced. Consequently, supply and demand conditions within short time intervals may be independent of each other in most respects. This may require defining electricity sales during, for example, individual hours as separate product markets, each of which may have a different geographic market associated with it. The relevant geographic market during peak demand periods is likely to be smaller than during off-peak periods because transmission congestion during peak periods may reduce or eliminate the ability of distant generators to compete. In examining the importance of a transmission constraint of short duration, FERC may wish to consider that although a transmission constraint may be of short duration, it may have large price effectsm in a large area.m Such conditions (and effects) are likely to recur. 30 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (1-A Page 3 1 of 69 The likelihood that product markets may be defined on an hourly basis in the electric power industry raises another potential complication in analyzing mergers in this industry. During some hourly periods (product markets), a proposed merger may increase the likelihood of higher prices or other competitive harm. For example, during peak load periods when transmission is constrained, the proposed merger might give rise to market power in the generation of electricity. During other hourly periods (product markets), the same proposed merger may provide merger-specific, cognizable efficiencies. For example, the merger might provide merger-specific generation efficiencies through reduced reserve requirements that allow plants with lower marginal costs to be used for reserves. 0 In such circumstances, FERC may be faced with the necessity of balancing anticompetitive effects in some product markets against efficiencies in other product markets that are served by the same assets, and that have substantially overlapping relevant geographic markets. Under the Horizontal Merger Guidelines, such tradeoffs may be considered only where efficiencies in different markets are inextricably linked to the relevant market, as they are likely to be in the example above.(93) FERC may thus wish to consider techniques for examining the degree of linkage between efficiencies in different electricity product markets (e.g., electricity sold on an hourly basis), and whether to seek remedies that affect the same generation assets differently in different time periods. (3) Potential Competition Concerns f5% -- Because competition may be harmed by mergers that stifle potential competition as well as by those that harm actual competition, antitrust agencies examine mergers for effects on potential competition, even if they appear to present little threat to existing competition. Potential competition issues may be important in formerly regulated industries where restraints on potential entrants may have been in place. The FTC’s recent Questar/Kern River case presented such an issue in the natural gas pipeline industry. f2% Similar situations may arise in the electric power industry. FERC may wish to acknowledge that its analysis of electric power industry mergers under the Horizontal Merger Guidelines will cover potential competition effects and that FERC will incorporate this concern into its analysis generally.@@ Accordingly, FERC may wish to remove or restrict its proposed de minimis exception to the filing requirements for geographically discontiguous operations. This would allow FERC to take into account the possibility that mergers of geographically discontiguous operationsm may nonetheless involve potential competition issues. (4) Rate Cap Effects Compared to Competitive Markets0 -- FERC may find situations in which behavioral remedies, such as rate caps, are appropriate, although structural remedies are generally more effective and less costly to enforce. A rate cap is often intended to replicate the constraint on prices that competition would impose. OAen a rate cap takes the specific form of a freeze on current rates. Like competition, a rate freeze operates to prevent prices from going higher due to market power; unlike competition, however, it does not take into consideration the downward pressure on prices in competitive markets 31 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 32 of 69 from technological advances in production techniques and product design.@) Thus, a rate cap that does not include consideration of technological advances may allow suppliers to exercise market power by charging higher prices than they would under competition. To help ensure that a rate cap effectively reduces the exercise of market power, FERC may wish to consider requiring adjustments in such rate caps over time to reflect anticipated changes in costs due to technological and organizational advances. (100) We note that the rate caps adopted in the electricity reforms in the U.K. included a downward adjustment to account for technical progress.0 As an alternative, FERC may wish to establish a lower fixed rate cap initially, to create an expected stream of income equivalent to the technological adjustment approach. (5) Entry and Efficiency Considerations in Merger Screening Analysisw -- The Horizontal Merger Guidelines include consideration of entry conditions and efficiencies, fl!J% and such factors sometimes reveal that market share concentration statistics overstate the degree of competitive concern associated with a proposed merger. For example, consideration of entry conditions may become more important in markets for electric power as costs for smaller-scale generation facilities, with shorter construction periods and fewer siting problems, fall relative to those of large-scale generation facilities. We have in some instances extended our merger screening analysis to include evidence of likely, timely, and sufficient entry and substantial, verifiable, merger-specific, and cognizable efficiencies. FERC may wish to consider explicitly allowing its merger screening process to include these elements as well. (6) Product Differentiation -- Although electricity is homogeneous in a physical sense, it is subject to differentiation as a product or service. Such differentiation is likely to increase over time as suppliers pursue incentives to respond to variations in customers’ demands for electricity.m For example, as retail competition is introduced in various states, consumers will be able to express a preference for power from different fuel sources. Firms also could be differentiated by different brand names or levels of service quality. Statutory requirements also may differentiate suppliers. 0 FERC may wish to acknowledge that differentiation may alter the degree of substitutability between electricity from different sources and may thereby affect the assessment of product markets, geographic markets, and competitive effects.0 Information on differentiation is critical in the evaluation of competitive effects under a unilateral market power theory. “A merger between firms in a market for differentiated products may diminish competition by enabling the merged firm to profit by unilaterally raising the price of one or both products above the premerger level. Some of the sales loss due to the price rise merely will be diverted to the product of the merger partner and, depending on relative margins, capturing such sales loss through merger may make the price increase profitable even though it would not have been profitable premerger.“m Accordingly, FERC may wish to amend its filing requirements to include information sufficient to examine this possibility, including marketing plans, analysis of generation capacity, and quality of service assessments. 32 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-1 (I-) Page 33 of 69 (7) Economic Performance Measures fJ!ZQ -- FERC states that its concerns in reviewing mergers are price increases and output decreases. These economic performance measures are employed by the antitrust agencies as well, but merger analysis under the Horizontal Merger Guidelines also refers to the effects of mergers on quality, innovation, and customer choice among product designs. fl@-) Given ongoing regulatory and institutional changes in the North American Electric Reliability Council, FERC may wish to indicate that it will consider effects on reliability (quality) in analyzing electricity industry mergers (because quality decreases are equivalent to price increases). More generally, FERC may wish to acknowledge that its merger analysis and merger screening will consider effects on these additional forms of economic performance that are likely to affect consumers. D. Analysis of Alternative Scenarios FERC may wish to take advantage of advances in computer simulation modeling techniques to examine more alternative scenarios about future technical, economic, and regulatory conditions in its merger evaluations. FERC’s merger analysis is likely to confront numerous technical and factual issues that can significantly influence the conclusions reached. Analysis of alternative scenarios is likely to be particularly useful with respect to defining relevant product and geographic markets and estimating market concentration. Broadly speaking, analysis of alternative scenarios allows FERC to consider various conditions that are critical in assessing the likely competitive effects of a proposed merger. We identify four areas for analysis of alternative scenarios that FERC may wish to consider. (1) Variations in Underlying Parameters for Geographic Market Analysis -- The Notice recognizes that applicants may face choices among sources and methods for calculating pre-merger prices in the destination markets that are relevant to FERC’s proposed horizontal and vertical merger screens. 0 This discretion can affect the values of the parties’ pre-merger price estimates. In turn, these estimates can affect whether the applicants will be required to file a horizontal or vertical competitive analysis and whether the merger will ultimately be set for hearing.m Under FERC’s proposed filing requirements, merger applicants would be asked to make their best efforts to provide or estimate data that they may not possess. As a result, important data might well contain errors. When there is uncertainty about the data, parties also would have incentives to bias the data in favor of the acquisition. Analysis using different scenarios about the nature and extent of errors could reveal the degree to which results would be robust against errors or bias in data or in any surrogate data submitted by applicants. (2) Native Load -- The Notice raises questions regarding the treatment of native load in merger analysis. In simple terms, native load encompasses certain contractual and regulatory obligations of electric utilities to serve existing customers. These obligations may dissipate over time because of, for example, retail deregulation or the expiration of contracts. For instance, if most of the capacities of the merging parties are committed 33 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 34 of 69 under current state regulations to serve native load customers, a merger might have little effect on concentration and competition in wholesale electricity markets in the near term. In the longer term, however, when retail competition is introduced and native load obligations are relaxed in one or more states, the same merger might have a significant effect on concentration in wholesale electricity sales. FERC may wish to examine two scenarios: (1) relevant suppliers constrained by obligations to serve present native load and (2) relevant suppliers unconstrained by such obligations. The former assumption often would describe competition over the near term, with no expiration of contracts and no retail (or other) deregulation. The latter assumption often would describe longer-run competition that might occur as contractual obligations expire or as retail competition is implemented by individual states. It may be appropriate to challenge the acquisition if threats to competition are found under either scenario. (3) Transmission Pricing Regimes -- Transmission pricing regimes can strongly affect the scope of geographic markets. In addition, transmission pricing regimes may be subject to changes in regulation and in the scope and nature of regional transmission agreements. For these reasons, analyses of different scenarios can usefully identify to what degree merger evaluations depend upon the transmission pricing regime(s). Differences in transmission pricing regimes may affect suppliers’ access to customers within the relevant geographic markets (due, for example, to the pancaking of transmission tariffs, the availability of discounted tariff rates, and the presence of tariff regimes such as Independent System Operators (ISOs)). FERC may wish to include in its analysis a separate scenario for each reasonably foreseeable and substantial change in transmission pricing regime. (4) ISOs and Other Potential Mitigation Measures -- Analysis of alternative scenarios can provide a useful means of evaluating the likely effects of potential measures to mitigate market power. FERC may wish to use computer simulation modeling with alternative scenarios to evaluate the likely effects of ISOs, structural divestitures, and other potential mitigation measures. For example, a structural divestiture of generation capacity by applicants would most directly affect market concentration, and an IS0 would most directly affect the transmission prices (or access) that potential suppliers must face. VI. VERTICAL AND CONVERGENCE MERGERS Just as vertical discrimination in transmission access and cross-subsidization concerns arise from the traditional vertical integration in the electric power indusv, so too do these concerns arise from mergers that create vertical integration. Ofparticular interest are convergence mergers in which electric generating companies seek to acquirefiel suppliers that serve the acquiringfirm’s current or future competitors. In such cases, the concern arises that the acquirer will raise the costs of its competitors, thereby raising electricity prices, which will in turn increase the profits of the acquirer’s generation assets. In the PacifiCorplPeabody merger case, in which PacifiCorp sought to acquire Peabo+ Coal Company, the FTCpublished an analysis of a proposed settlement that highlighted how these competitive concerns can fit into a particular fact situati0n.u The text in Sections A and B is adaptedfrom the Februav 1998 Analysis of Proposed 34 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 35 of 69 Consent Order to Aid Public Comment in that case. A. Raising Rivals’ Costs Navajo Generating Station (Navajo) is a 2,250-megawatt coal-fired power plant located in the north-central section of Arizona. Navajo is supplied exclusively from Peabody’s Kayenta mine via an 80-mile dedicated rail line. Mohave Generating Station (Mohave) is a 1,580- megawatt coal-fired power plant located in southern Nevada. Mohave is supplied exclusively from Peabody’s Black Mesa Mine through a 275mile coal slurry pipeline. Long-term contracts govern the terms on which Peabody supplies Navajo and Mohave. Navajo and Mohave are absolutely dependent upon the Kayenta and Black Mesa coal mines for their fuel supply because of their extreme isolation relative to rail lines and other coal mines. There are no other economic sources of fuel, coal or otherwise, for these two large power plants. PacifiCorp owns roughly 9,000 megawatts of generating capacity in the Western Systems Coordinating Council (WSCC), an organization of electric utilities and power marketers organized to improve the reliability of power transmission and delivery in the western United States and parts of southwestern Canada and northwestern Mexico. The WSCC represents a geographic market since transmission constraints severely limit imports. Subregions within the WSCC may also represent geographic markets, at certain times, given that the transmission capacity connecting subregions is limited and may be inadequate to balance supply and demand across the subregions. A firm can sell its product at a higher price if its rivals charge higher prices. Thus, a firm can profitably increase its own price if it can take actions at low cost to itself that raise the costs, and subsequently the price, of its rivals. By vertically integrating with suppliers of a large share of some key input, a firm may be able to increase its rivals’ costs. Given this, PacifiCorp’s acquisition of Peabody, which is the exclusive supplier of coal to certain power plants that compete with PacifiCorp’s own power plants, raises antitrust concern. Specifically, PacifiCorp would have an incentive to increase fuel costs at Navajo and Mohave in order to drive up the market price of electricity in the western United States. In the near term, PacifiCorp would be able to realize this higher price on its net wholesale electricity sales. In the long-term, assuming deregulation, PacifiCorp might also be able to realize this higher price on some of its retail electricity sales. The extent of the anticompetitive harm caused by PacifiCorp’s acquisition of Peabody depends on two factors: First, how much discretion does the mine owner have to affect the fuel costs at Navajo and Mohave given the long-term contracts between Peabody and the plant owners? Second, over what periods, if any, and to what extent will changing the costs of Navajo and Mohave affect the market price of electricity? The long-term contracts that govern the supply of coal to Navajo and Mohave have a modified cost-plus format that makes them vulnerable to cost manipulation. A long history of cost disputes between the parties underlines the supplier’s discretion to determine cost levels at the power plants. Consequently, post-merger, PacifiCorp could increase Navajo 35 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 36 of 69 and Mohave’s costs. Alternatively, an independent, profit-maximizing Peabody might find it in its interests to grant the power plants a discount on coal pricing. A merged PacifiCorp/Peabody, however, might decline to grant such discounts because increased output at Navajo and Mohave might decrease wholesale electricity prices in the WSCC and cause PacifiCorp/Peabody to earn less on its electricity sales. In this context, failure to grant a price concession amounts to a price increase. Peabody documents reveal that price concessions in the near future for both Navajo and Mohave are a real possibility. Peabody documents show that the company has considered granting Navajo price discounts, because the plant has been underutilized during off-peak hours in the recent past. Moreover, Peabody documents also reveal that it expects the coming deregulation of the electricity industry will intensify competitive pressures on both coal-fired power plants and their coal suppliers. Peabody documents also reveal that Mohave will face a costly decision in the next several years on whether to install scrubbers to comply with environmental regulations and will implicitly be looking to its coal supplier for cost relief. PacifiCorp’s roughly 9,000 megawatts of generating capacity, Navajo’s 2,250 megawatts of generating capacity, and Mohave’s 1,5 80 megawatts of generating capacity represent a comparatively small share of the 138,000 megawatts of generating capacity in the WSCC. In a market with numerous competitors such as electricity generation in the WSCC, one might assume if coal costs at two plants such as Navajo and Mohave were to increase and their generation consequently declined, other plants would simply increase output and there would be no effect on the market-clearing price. However, there is substantial evidence that manipulating fuel cost at Navajo could have a significant effect on the market price for wholesale electricity. A Peabody document recognizes that if Navajo were to go to full capacity utilization during off- peak hours, it would produce 1,200 megawatts of additional power, depressing electricity prices. Also, computer modeling using programs well-accepted in the industry shows that manipulating prices at Navajo would have an effect on wholesale electricity prices in the WSCC.(“3) How can participation of suppliers comprising only a small fraction of capacity affect the market price for electric power? The answer lies in the way in which power plants are dispatched. Power plants tend to have very flat cost functions until they reach their capacity. Thus, power plants tend to operate at maximum capacity if they can economically do so at the prevailing price. Otherwise, they tend to be idled. Consequently, most of the power plants generating electricity, at any particular time period, have almost no ability to expand output and offset anticompetitive behavior. Given these circumstances, the power plants that could defeat anticompetitive behavior here would be those power plants with excess capacity that could produce and deliver to the areas served by Navajo and Mohave electricity at the same cost (or slightly above) Navajo’s or Mohave’s. The evidence indicates that there are no such power plants here. During periods of low electricity demand in the WSCC (e.g., nighttime hours during the 36 Direct Testimony of Anthony M. Ponticeili MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 37 of 69 spring), electricity demand is met using some hydroelectric capacity, nuclear power plants, and some coal-fired power plants. Gas-fired power plants tend to be idled during these periods. Since coal-fired power plants are the last plants to be dispatched during these time periods, the market price of electricity during these periods is determined by the price at which the last-dispatched coal-fired power plant supplies electricity. Since periods of low electricity demand represent a substantial portion of the year and since fuel costs at Navajo and Mohave affect market price during these times, higher fuel prices at Navajo and Mohave can cause significant harm to consumers. Indeed, to give a rough sense of how this acquisition could increase concentration in markets for wholesale electricity during offpeak hours, a hypothetical merger of PacifiCorp’s electric plants with Mohave and Navajo would make the market for coal-fired electricity in the WSCC highly concentrated and give PacifiCorp a 35% share, a level at which, under the Merger Guidelines, could lead to unilateral anticompetitive effects. Cost manipulation at Navajo and Mohave could affect electricity prices in the WSCC not only during those off-peak hours when Navajo and Mohave are the marginal, price-setting plants, but also during a broader period of time. As noted above, power plants are dispatched in large part based on their variable cost, which in turn is largely determined by their fuel costs. This dispatch order can be thought of as a supply curve for electricity. Given this supply curve, if the fuel price at one power plant increases, then this power plant is removed from its current position in the supply curve and placed in a position further along the supply curve. This reorders the supply curve as higher priced plants are dispatched earlier along the affected section of the supply curve. This leads to higher prices every time electricity demand in a particular period intersects the affected section of the supply curve. Higher fuel prices at Navajo and Mohave could have a significant effect on price along a significant portion of the supply curve. If either plant were forced to close down, its removal would affect price at all points above the plant on the supply curve. B. Abuse of Proprietary Information Power plant operators currently compete to supply electricity in informal wholesale markets characterized by bilateral contracts. In some states (e.g., California), power plant operators will soon compete in formal auctions to supply electricity. In all of these situations, power plant operators buy and sell both directly and through “power marketing” affiliates that have been expressly created to compete in the deregulating wholesale market for electric power. Competition in the wholesale electricity market could be adversely affected by this acquisition throughout the United States because PacifiCorp may gain access, through Peabody’s coal contracts and coal supply relationships, to highly sensitive data on competitors’ costs and to real-time information relating to operating conditions of competing generators of electrical power. A coal supplier is able to obtain competitively-sensitive information about the day-to-day operation of the power plant it supplies, including when the plant is experiencing downtime and when it is facing transmission bottlenecks. In addition, because coal costs comprise 90% of a coal-fired power plant’s variable cost of generating electricity, a coal supplier will 37 Direct Testimony of Anthony M. Ponticelli know cost information sufficient to predict the price the power plant will likely bid. ~ Peabody is a significant supplier of coal to coal-fired plants, supplying 27% of the coal that goes to such plants in the WSCC and 15% of the coal going to such plants in the United States. Many of Peabody’s coal supply contracts have no protection against the transfer of such competitively-sensitive information, since they were executed prior to regulatory reform and before purchasers under these contracts had reason to be concerned about the competitive sensitivity of the information that could be revealed to competitors through such contracts or through the day-to-day relationship between the coal supplier and customer. Consequently, by acquiring Peabody, PacifiCorp will gain an invaluable window on real-time information relating to operating conditions and production plans at many of the approximately 150 power plants supplied by Peabody. By enabling PacifiCorp to predict supply shifts and consequent price movements in the market, this information gives PacifiCorp a significant competitive advantage in power marketing. PacifiCorp will be able to trade on that information at the expense of other traders of wholesale electricity. Expected profits for both incumbents and prospective entrants will be lower if PacifiCorp possesses inside information regarding competitors’ costs, supply conditions, and future operating plans. Consequently, as a result of PacifiCorp’s perceived information advantage regarding electricity supply and costs, competitive entry in power marketing will be discouraged, and existing power marketing companies may defer greater investments in such enterprises and perhaps even exit, making the market for wholesale electricity operate less efficiently. I VII. PARTICULAR RETAIL COMPETITION ENTRY CONSIDERATIONS During the FTC Electricig Public Workshop, presenters emphasized several recent developments in the electric power industry that may affect entry by electric power suppliers into retail e Iec tricity markets. f114) The first of these competition issues is supplier-of-last-resort or default service provision. This issue arises when some consumers intentionally or inadvertently fail to choose a new electric power supplier when retail competition begins. In such states, “default” customers are assigned to the generation or merchant affiliate of the existing distribution franchise holder (i.e., the incumbent utility). Other states have been concerned that assignment of default customers to the incumbent utility may preserve or enhance the incumbent’s market power and be a barrier to entry for new electric power suppliers. These states have developed a system in which supply far this load is subject to competitive bidding among al/potential market participants. In addition, other issues have arisen, such as whether the default supplier shouldprovide power generatedfrom the least expensive resources or should employ “green” resources. Another competition issue identified by presenters is the price of default service. The default service price is often termed the “shopping credit” (or avoided cost) that consumers no longer owe the incumbent utility tf they elect to seek an alternative electric power supplier. The shopping credit is usually equal to the unbundled rate for generation services plus costs for related billing and marketing services that the incumbent utility I 38 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12I34-Exhibit AMP-l (I-_) Page 39 of 69 will no longer incur on behalf of the departing customer. The level of the shopping credit becomes complicated tf the state has authorized the incumbent utility to recover stranded generation costs because all customers, regardless of whether they select a new supplier, will be assessed stranded cost recovery charges. (115) If stranded cost recovery is authorized, the components of the incumbent’s price for default service will include not only the shopping credit (i.e., the cost of producing the electricity and the avoided marketing costs describedpreviously), but also recovery of strandedgeneration costs. The incumbent’s price for default service, however, is unlikely to be greater than the unbundledprice for generation services prior to retail competition. Thus, the higher the stranded cost recovery amount, the lower the shopping credit and vice versa. Presenters at the Electricity Public Workshop noted that Cahfornia and Pennsylvania, two of the ‘pioneer” states, have taken differing approaches to establishing and setting the level of shopping credits. In California, the shopping credit is small, and relatively few consumers have switched suppliers during the stranded cost recovery period. Participants emphasized however, that consumers would soon discontinue paying stranded cost recovery charges (which were to be collected only for up to four years), which may increase the incentives to shop for alternative suppliers as the shopping credit increases. In Pennsylvania, a substantial portion of consumers have switched suppliers, particularly in the eastern part of the state where the shopping credit is relatively large. The trade-off however, has been that the stranded cost recovery period in Pennsylvania will be relatively long (approximately IO years), thus resulting in a lower yearly stranded cost assessment on consumers. Default service and shopping credit policies both focus attention on contrasting policy goals in the transition to increased competition in the electric power industry. On the one hand consumers are likely to obtain the benefits of competition sooner tf entry takes place and additional, innovative competitors become quickly established In the antitrust context, entry is considered effective tf it is likely, timely, and sufficient. Quicker and more substantial entry is better for restraining anticompetitive price increases. Further, tf entry is insubstantial, it may create a difficult and costly enforcement burden on regulators to constantly police discrimination and cross-subsidization by incumbents and assess the effectiveness of potential entry in constraining incumbents’ prices and maintaining acceptable levels of service. On the other hand entry may be slow and less substantial because the incumbent electricity suppliers already provide superior service at low rates. If policies that increase entry do so by handicapping incumbent firms, ef3ciencies of incumbents may be needlessly wasted and inefficient firms may enter. This may increase prices and diminish quality. The issue of default service pricing is further complicated by the possible methodologies used to recover stranded costs. To avoid biasing the competitive process and discouraging entry, states may wish to avoidforms of stranded cost recovery that subsidize or penalize either incumbents or entrants. There are two principal concerns: (I) stranded cost recovery payments that give incumbents incentives to set arttficiaily low energy charges that discourage entry, and (2) distortions in energy charges tf stranded costs are collected as an excise tax on electricity use. The following excerpt addresses these two areas and is excerptedfiom the January 1999 FTC Staff Comment to the 39 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I-_) Page 40 of 69 Alabama Public Service Commission. A. A Possible Unintended Consequence: Stranded Cost Recovery May Create Artificial Incentives to Deter Entry One potential unintended consequence of stranded cost recovery is that incumbent firms may be able to use the stranded cost recovery system to deter potentially more efficient and innovative entrym and thereby delay or harm competiti0n.aIf that occurred, electricity customers (municipalities, businesses, and consumers) would not only lose the benefits of price competition but also those flowing from the product and service improvements and increased product variety that competition brings. They would likely pay more than they otherwise would during the period after the stranded cost recovery period ended. [A state commission] could safeguard against these unintended consequences, however, by adopting, in conjunction with any stranded cost recovery system, one of three possible remedies discussed in Section C infra. The harm to consumers would stem from the exclusion of efficient entrants during the stranded cost recovery period. The harm could result because of a connection between the way stranded costs are defined and a decision by state regulators to provide incumbent utilities with recovery of most or all of their stranded costs through surcharges on electricity use. (118) Stranded costs are often defined by calculating the difference between the (larger) net present value of future income under traditional regulation using a rate-ofreturn concept and the (smaller) net present value of future income under regulatory reform. That is, the net present value of the income from a particular generation asset in a competitive environment is expected to be less than the income regulators would allow from a particular asset in a regulated environment. When stranded costs are defined in this manner, the level of stranded cost recovery is inversely related to how far prices for electric power (energy charges) fall as the result of competition.m From the incumbent’s perspective, there is an increase in revenue from stranded cost recovery for every revenue decline due to lower energy charges. With 100 percent stranded cost recovery, as some regulators have chosen, the offset is dollar-fordollar. By contrast, the potential generation entrant has no stranded cost recovery revenue to offset lower energy charges. Thus, it could be disadvantaged by such a stranded cost recovery system because it may need to match the incumbent’s lower energy charges in order to compete, but may lack the wherewithal to do so. As competition in generation is about to begin, the vertically integrated incumbent must decide what price (energy charge) to set for the electricity it generates. If it establishes an artificially low energy charge,m entry would be less likely to take place and competition from entrants may be less likely to reduce the incumbent’s future prof3s.a Stranded cost recovery revenue effectively could subsidize such artificially low energy charges, without proportionately reducing the total charges to consumers. Customers that leave a vertically integrated incumbent and choose a new electricity supplier will typically be required to pay an energy charge, a lines charge, and a stranded 40 Direct Testimony of Anthony M. PonticeIli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Page 41 of 69 cost recovery surcharge as part of their monthly electricity bill during the stranded cost recovery period. (122) Because many stranded cost recovery proposals incorporate an equalization-type formula such that stranded cost is defined as the remainder after subtracting energy and lines charges from the sum of the total charges projected under traditional rate-of-return regulation, a decrease in the energy charge prompts an offsetting increase in the stranded cost surcharge. In this circumstance, a decrease in energy charges may not be associated with any change in the total charges (price) for consumers and, thus, would be unlikely to result in increased output. Such a system also would provide less incentive for the incumbent firm to produce efficiently or to mitigate stranded costs. Under this scenario, stranded cost recovery might become a license to block or eliminate entry, even if the entrants would be more efficient and innovative. As addressed in Section C infra, however, there are at least three alternative remedies that may be effective to prevent this from occurring, including a structural remedy. B. Why Vertically Integrated Incumbents May Wish to Deter Entry From the incumbent firm’s perspective, deterring entry may be attractive if delays in entry (1) increase costs for entrants, or (2) slow establishment of a competitive market. An incentive to deter entry may arise, for example, if the initial opening of competition by the state represents a unique window of opportunity for entrants to attract attention from potential customers at lower marketing costs than they otherwise would incur in a competitive market. In other words, the “kick-off’ of retail competition is likely to be accompanied by publicity (news coverage) and government-authorized consumer education materials that are designed to raise consumer awareness of the opportunity to “shop” for power. Later entrants may face higher costs in establishing the same consumer awareness and interest in switching providers because their efforts will receive no spillover benefits from government-financed consumer information campaigns and publicity. In addition, a degree of consumer inertia may make consumers less amenable to “power shopping.” If such is the case, the incumbent’s ability to deter entry during this critical period of consumer interest and awareness may raise entrants’ marketing costs above what they otherwise would be, over both the short and the long run. A second incentive to deter entry may arise if there are lags in undertaking new generation and transmission investments that are needed to establish a competitive market. Delays in new investment sufficient to create a gap between the end of the stranded cost recovery period and establishment of a competitive market could stem from matters such as higher marketing costs associated with inducing customers to switch before the new supplier is ready to start supplying the market. fE3 By delaying entry, the incumbent firm might slow the development of a competitive market, and thus be able to exercise generation market power between the end of the stranded cost recovery period and the birth of the competitive market. If entry can be timed perfectly, however, the transition period may be brief,m and such competitive problems would not arise due to this incentive. C. Possible Remedies to Prevent Consumer Harm If Stranded Cost Recovery Is Allowed 41 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-1 (1-A Page 42 of 69 If the stranded cost recovery mechanism allowed incumbent firms to act in the abovedescribed manner, consumers could find total prices (including stranded cost recovery) to be no lower in the short run and higher in the long run. In addition, other benefits derived from early entry could be lost. . . . [A state commission] may consider the following three policy alternatives to avoid this possible harm to consumers and competition if it determines that stranded cost recovery is appropriate.U 1) Require that incumbent, vertically integrated firms sell (divest) their generation capacity, (126) Vertical divestiture is likely to eliminate the incentive and ability to impose higher electricity prices after stranded costs are recovered, because the incumbent firms will not be selling electricity at that time. Although vertical divestiture could result in loss of economies of vertical integration, institutions such as an independent grid operator may preserve these economies if they precede or accompany divestiture. This structural remedy may be attractive because it changes the incentives of incumbent firms and should require no additional regulatory action. 2) Establish minimum energy charges for the incumbent utility that reflect at least its fuel costs. If the incumbent utility is required to set its energy charges at least at the variable costs of fuel, alternative suppliers with lower fuel costs may find sufficient incentives to enter. LGCQ The regulator’s tasks of collecting data, monitoring compliance, and determining variable costs (assuming variable costs can even be determined) under this type of rule, however, would require significant resources. Although this approach may discourage entry-deterring prices, it also risks discouraging competitive price reductions aimed at, for example, promoting the sampling of new products, enhancing the demand for complementary products, or learning more about demand elasticity. 3) Establish caps on electricity prices during a transition period that extends for a fixed interval beyond the stranded cost recovery period. The price cap would reduce the ability of the incumbent utility to take advantage of the lack of entry during the recovery period by raising rates immediately thereafter. One drawback of this approach is that the longterm use of pricing caps may harm competition by muting important economic signals for additional transmission or generation capacity. D. Potential Ineffkiencies and Distortions from Stranded Cost and Benefit Recovery Different methods of recovering net stranded costs or net stranded benefits could have significantly different economic effects. The likely differences are explored in the public finance literature about different forms of taxation and subsidization. For example, a proposal to recover stranded costs through an additional charge on transmission services for departing customers is analogous to a sales or excise tax, with the charge paid varying in relation to the amount purchased in the future, thus possibly distorting future electricity consumption decisions. 0 Its effects can be contrasted with the effects of a lump sum, fixed charge based on past electricity use, which would not create the same possible 42 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-1 Page 43 of 69 distortions of future electricity consumption decisions. VIII. CONSUMER PROTECTION The FTC anticipates that, as electric power markets become competitive, the agency will focus closely on two areas of consumer protection. The first is the policing of electric service providers’ advertising claims, particularly claims about the price and environmental attributes of the power being sold. The second is the policing of unfair or deceptive business practices related to supplying and billingfor electricity services. Section A discusses advertising claims in a deregulated electric power market and is adaptedfrom the FTC’s testimony in May 1999 before the Committee on Commerce, Subcommittee on Energy and Power, United States House of Representatives. Subsections I and 2 discuss two specific issues (advertising claims and substantiation) related to advertising claims. They are introduced separately, and each is excerptedfrom various FTC staff comments. Section B discusses why uniform disclosure of terms, prices and relevant attributes of electric power will help ensure that consumers are able to make well-informed choices and thereby reap the bene$ts of competition. The text is excerptedfrom the May 2000 FTC Staff Comment to the West Virginia Public Service Commission. Section C discusses types of unfair business practices that may be used in a competitive electric power market. The discussion also is adaptedfrom the FTC’s testimony in May 1999 before the Committee on Commerce, Subcommittee on Energy and Power, United States House of Representatives. A. Advertising Claims In a competitive retail electricity market, electricity service providers are likely to make a broad range of advertising claims, including claims about the nature of the service provided, the company selling the electricity, and the price for the service. We have already seen the use of environmental advertising in those states that have opened their markets to retail competition. Many consumers are interested in the environmental qualities of the electric power they buy, and some consumers are willing to pay a premium for “environmentally friendly” electric power. There is, however, a potential for abuse of environmental claims because of the premium price, and because consumers cannot verify any of these advertising claims themselves. The types of environmental claims already appearing in electricity ads include: 43 l claims about the level of emissions of a product (“20% lower than average” or “doesn’t pollute the air or water”); l the sources it is produced from (“nuclear free” or “all solar”); Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 44 of 69 l overall effect on the environment (“help prevent global warming” or “reduce acid rain” or “green power”); or l the activities of the company selling it (“we support environmental organizations” or ” 10% of profits go to rainforest preservation”). All of the FTC’s general principles about advertising will apply to these kinds of claims; that is, advertising claims must be truthful and they-must be substantiated with appropriate evidence at the time they are made. Under FTC case law, deception occurs “if, first, there is a representation, omission, or practice that, second, is likely to mislead consumers acting reasonably under the circumstances, and third, the representation, omission, or practice is material”0It also is deceptive to omit “material information, the disclosure of which is necessary to prevent [a] claim, practice, or sale from being rnisleading.“w Express claims, or deliberately made implied claims, used to induce the purchase of or payment for a particular product or service, are presumed to be material.0 The FTC, in enforcing the statutory prohibition on unfair or deceptive acts or practices, requires that advertisers possess a reasonable basis for all objective claims about their products, express or implied. What constitutes a reasonable basis can vary, depending on several factors: the type of product, the type of claim, the benefits if the claim is true, the consequences if the claim is false, the ease and expense of developing substantiation, and the level of substantiation experts in the field would agree is reasonab1e.O Substantiation of claims about electricity sources or characteristics presents many challenges because new tracking systems must be developed, and they must provide a means of independent verification. The FTC’s Guides for the Use of Environmental Marketing ClaimsW which were developed for environmental claims about any type of product, also will provide guidance to electricity marketers on acceptable advertising practices. In addition, the National Association of Attorneys General (NAAG) [adopted in December, 19991 similar green guidelines for electricity. The intent of [NAAG’s Guidelines] is to assist states in their efforts to encourage fair competition and to provide some consistency in enforcing truth in advertising laws in the electric power industry. The FTC staff [was] involved in the process by submitting comments to NAAG and participating in their workshop[s]. -L 1. Voluntary Advertising Claims The first stage in determining whether an advertisement is deceptive is to determine the claim being made. In the newly deregulated electricity markets, seilers often use vague terms such as “environmentallyfriendly” or “green, ” but the message that is conveyed to consumers will determine the substantiation needed by the seller. Besides messages about the power it is marketing, a seller also may send advertising messages about the company itself An energy company affiliated with the distribution company may be able to obtain customers simply by virtue of its implied relationship with the parent company. But, as 44 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 45 of 69 discussed in Chapter III, separation rules may be imposed on such affiliates in order to reduce discrimination or cross-subsidization and, depending on the extent of this separation, use of a parent’s name or logo could be deceptive. The discussion of ad interpretation below is adaptedfiom two staff comments (August IO, 1998 andAugust 12, 1999) filed with National Association of Attorneys General on its proposed Environmental Marketing Guidelines for Electricity. The discussion of affiliate use of parent name/logo is adaptedfrom the September I998 FTC Staff Comment to the Public Utilities Commission of Nevada regarding its proposal to allow such use subject to inclusion of a disclaimer. a. Interpretation of Advertising Claims General Environmental Benefit Claims Central to the issue of advertising for electricity is the question of what standards should guide the making of general claims of environmental benefit and, in particular, whether these claims should be avoided entirely or should be qualified. The FTC has taken the position in its Green Guides that claims of general environmental benefit should not be prohibited per se, but should be avoided or qualified as to a specific attribute, unless the marketer can substantiate all the implications of the broad claim. The staff sees no reason to treat general environmental claims for electricity differently. Use of the Terms “Green” and “Clean” Two potential claims of general environmental benefit are “green” and “clean,” and a number of questions have been raised concerning the meaning of these terms, including whether each term should be defined in the electricity context, whether these terms should be considered claims of general environmental benefit, and whether the use of these terms is inherently misleading. The staff is not aware of any research into how consumers interpret the terms “green” and “clean” as they relate to electricity. Although there is little experience with the use of these terms in actual advertising contexts, it seems unlikely that “green” or “clean” claims are inherently misleading. 0 The term “green” in reference to a specific product (for example, “we make green electricity”) may imply a claim of general environmental benefit, and should be treated the same as other claims of that type. Such claims may be made nondeceptively if appropriately qualified, for example, where an advertisement prominently explains the term’s meaning (“go green by buying our power -- 20% lower emissions than coal-generated electricity”), assuming that the claim is substantiated. It is less clear how consumers interpret the term “clean.” The interpretation suggested by the Draft Guidelines, that “clean” refers to the absence of harmful emissions or pollutants, may well be supported by research into consumers’ attitudes. It also is possible that consumers interpret the term “clean” to mean generally beneficial to the environment. On net, it appears that applying a broad interpretation to the term “clean” could result in unnecessary limitations on advertising claims and could deprive consumers of a shorthand way of recognizing certain environmental information about electricity products. Given the use of the term “clean” in everyday speech and in other energy advertising contexts - such as the long-standing use of the phrase “clean natural gas” - it seems likely that consumers 45 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exbibit AMP-l (I-) Pam 46 of 69 I could interpret the term “clean” to refer only to emissions, rather than to other broad environmental qualities. Defining minimum performance levels for use of the term “green” in relation to electricity, which the Draft Guidelines propose as an option, may be unnecessary or premature. For example, there is no obvious reason that consumers would interpret a “green” electricity claim differently than a “green” claim for any other product. Specifying a definition would entail speculation about how advertisers might use the word, as well as difficult value judgments about the use of the term in the context of various advertisements. Furthermore, because the term does not yet seem to have acquired a generally accepted meaning, different advertisers may wish to use the term in different contexts to mean varying things. There seems to be no reason to prohibit such variety, so long as no deception results. Finally, creating a standard definition of the term “green” for all electricity advertisements could discourage companies who want to advertise better environmental performance or characteristics than the standards established by the guidelines. Companies would have little incentive to provide products that outperform the defined standard for the term “green” when sellers of products that do not perform as well can use the term just as easily, Such a disincentive seems contrary to the original impetus for deregulation, which included a desire to foster products that are better for the environment. Because of the ambiguity of terms such as “green,” and the uncertainty of how they will be used, the best approach for governing their use -- absent consumer research -- may be simply to rely on the approach taken for general environmental benefit claims in the FTC Green Guides. Under that approach, advertisers would be responsible both for determining what claims the terms they use convey, and for having substantiation for those claims. As with claims like “environmentally friendly,” the likelihood is that interpretations of a term like “green” will be so broad that few unqualified claims could be made. If actual marketplace conditions proved otherwise, however, the guidelines should allow such claims. Renewable Energy Claims Many of the same considerations discussed above for the terms “green” and “clean” also apply to the term “renewable.” The meaning of this term is not clear on its face. It is reasonable to assume that consumers might interpret the term to refer to fuel sources, such as hydroelectric or biomass sources. Consumer interpretations and attitudes may vary regionally and may change over time. The staff advises against assuming consumers would interpret the term “renewable” to be an overall general environmental benefit claim. Rather, the term should be treated in a manner similar to the FTC Green Guides’ treatment of specific terms such as “biodegradable, ” “recycled,” and “recyclable.” The FTC Green Guides do not assume that such terms imply a general environmental benefit claim. For example, marketers who advertise a product as “recyclable” do not have to substantiate that no pollution results from the product’s manufacturing process. Likewise, claims that an electricity product is produced from a “renewable” source should probably not be interpreted as a claim that the generation of this electricity produces no emissions. Otherwise, even specific claims would be practically impossible to substantiate, and, therefore, effectively banned from use. 46 Direct Testimony of Anthony M. Pontioelli MPSC Case No. U-12134-Exhibit AMP-l (I-_) Page 47 of 69 Moreover, as the Draft Guidelines mention, California’s restructuring legislation defines renewable sources to include small-scale but not large-scale hydroelectric power, and does not mention fuel cells. Massachusetts defines it to include any hydroelectric power, and also includes fuel cell technologies. Some federal laws and regulations mention neither hydroelectric nor fuel cell sources. 0 Therefore, defining the term “renewable” could create unneeded conflicts with varying laws and regulations governing its meaning. b. Affiliate Use of Parent Name or Logo There is a justifiable concern regarding the effects on consumers and competition of unrestricted use by unregulated affiliates of the logo of the regulated distribution firm. Harm to consumers and competition may occur if elements of the reputation of the regulated firm are not applicable to the unregulated affiliate, but consumers believe that they are applicable when the unregulated affiliate uses the parent utility’s 1ogo.m For example, an element of a parent firm’s reputation might be the credibility of its pledges of high-quality service that are backed by the parent’s financial stability as a governmentfranchised monopoly. If a consumer imputed this same credibility to an affiliate’s promises of high-quality service because of its use of the parent’ logo, when in fact the affiliate did not have access to the revenues of the monopoly franchise, the consumer could be injured if the affiliate was unable to fulfill its promises in the way the consumer expected.a Under such circumstances, the use of the logo by the unregulated affiliate could harm consumers and harm competition in much the same way as deceptive advertising. Thus, when considering the effect of an affiliate’s use of the logo of the parent utility, the FTC would consider the impression consumers will have about the relationship between the utility and the affiliate and whether that impression would be likely to affect purchase decisions. If use of the utility’s logo implies to consumers that the relationship between the utility and the affiliate is different from what it really is -- [regarding] an attribute that consumers care about -- such use of the logo could be considered deceptive. 2. Substantiation The Commission’s substantiation doctrine requires that advertisers have a reasonable basis for any objective claim at the time the claim is made. In general, the necessav level of substantiatiqn will depend on the type of product, the type of claim, the benefits if the claim is true, the consequences if the claim is false, and the ease and costs of developing substantiation for the claim. Substantiation of electricity claims may be problematic because electricity use generally cannot be directly tied to electricity production by any particular generator (i.e., most electricity customers do not have power lines connecting them exclusively to their power supplier). fL&% Rather, customers receive electricity from power lines that are attached to a “Rid” into which numerous generators, using a wide variety offuel sources and generation systems, transmit their electrici& Once on the grid, all electriciq is mixed together and its origins become indistinguishable. FKhen a customer has a demand (Yoad’y for electricity -for example, to turn on lights -- the amount needed to meet the load is, in effect, drained off the grid. The electricity passing 47 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (1-L Page 48 of 69 through the circuit nearest to that customer’s line goes to the customer’s meter and meets the load. The issues of how to track electricity and whether the tracking method should be disclosed to consumers are discussed below and are excerptedfiom staff comments (August IO, 1998 and August 12, 1999, respectivley) filed with NAAG on its proposed Environmental Marketing Guidelines for Electricity. Another issue in substantiation of claims is the variability ofpowerproduction@om particular sources and the fact that ad claims are made prior to actual production. A retailer with contractual rights to 10 MKHper month of windpower may receive only 9 MWH in a given month, due to wind conditions. This issue was discussed in the August 12, I999 comment filed with NAA G on its proposed Environmental Marketing Guidelines for Electricity. a. Tracking of Electricity [I]t is impossible to claim that electricity used by a particular customer came directly and exclusively from that customer’s supplier or to verify the precise sources of the electrons used by the customer. It is possible, however, to track the financial transactions that occur as power is supplied to the grid and then to the customer. A customer’s usage is measured at the customer’s meter. The customer is billed for that usage, and the proceeds go to the retail supplier. The supplier must in turn pay the middlemen who provided the power, and the middlemen must pay the generators whose power they bought to service the supplier. In this way, the customer’s usage is linked, through the financial process, to identifiable generation plants and the characteristics (e.g., fuel type, emissions, etc.) associated with those p1ants.m Thus, it can reasonably be said that the customer’s power purchase did result in electricity, possessing the characteristics advertised by the supplier, being generated and placed on the grid. . The Draft Guidelines raise the issue of sellers’ representations about the nature of electricity transmission and distribution from generator to customer over the power grid. As discussed above, it is impossible to determine whether electricity used by a particular customer came directly from that customer’s supplier or to identify the precise sources of the electrons used by the customer. Therefore, misrepresenting the means of transmission or distribution of electricity to a consumer can simply be prohibited without the need for substantiation rules. Absent any claims about the transmission or distribution system, however, it should not generally be considered deceptive to make claims regarding fuel source, emission, or other environmental attributes. At the same time, affirmative disclosures that the consumer’s home will not receive the electricity from the source(s) the seller advertises are probably not necessary to prevent deception. b. Disclosures for Claims Substantiated Under a Tagging System The Draft Guidelines propose that any environmental claims that are substantiated through a “certificate-based” or “tradeable tags” tracking system should be “accompanied by a clear and prominent disclosure of the use of a tagging system to substantiate the claim. “ f.l%Q The staff believes this requirement is not necessary to prevent deception, and will not aid 48 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-_) Page 49 of 69 consumers in making informed choices about their electricity purchases. Certificate-based or tradeable tags is one of two methods that have been suggested for tracking electric power from generator to consumer to substantiate claims regarding the attributes of retail electricity. A “tagging” system involves the separation of power, which is a pure commodity, from its characteristics. Each unit of power generated is given a tag describing its characteristics, and the tag may be sold separately from the power itself. Under tagging, there are two separate markets operating at the wholesale level. A retailer (or upstream distributor) may buy power from the pool or from a particular generator and then buy “tags” from other generators which give the retailer the right to claim that the power it sells has the attributes associated with the tags that it holds. This allows for consumers to support environmentally preferred power through their power purchases, even when technological constraints on the grid would prevent the consumer from purchasing the green power from the generator that produced it. By contrast, the second method relies on a “contract path.” Under this method, each unit of power, along with its attributes (fuel type, emissions, etc.), is accounted for in contractual arrangements between the generator and a wholesale buyer, between various distributors and retailers, and between the retailer and the consumer. The distinguishing characteristic of the contracts system is that power is sold together with its attributes. Although tags may seem more complicated than contracts and may raise the suspicions of some consumers with only a cursory understanding of the tagging system, staff does not believe that the benefits to consumers of NAAG’s proposed required disclosure of the use of a tagging system would outweigh its burdens. Research conducted by the National Council on Competition and the Electric Industry (NCCEI)m indicates that consumers have less confidence in environmental claims about power when they are told that a tagging system is used to support them. There is no reason, however, that a well-designed tagging system would be any less reliable for tracking electric power than a contracts system. Moreover, some believe it would be less expensive to operate. Both systems succeed in matching the premiums that consumers are willing to pay for green power to the generators who invest in and produce that power. Thus, for the purposes relevant to consumers, there is no difference between the methods.0 Furthermore, it is important to note that these tracking methods are systems of substantiating claims, and should not greatly affect the products or benefits that consumers are purchasing. The FTC does not generally require that substantiation methods be disclosed. Rather than require that consumers evaluate for themselves whether a test result was obtained based on sound scientific methods, the statutes, rules and guides that the FTC enforces seek to ensure that the substantiation is reasonable. For example, the FTC Green Guides allow for recycled content to be calculated on the basis of annual averages, (143) but disclosure of this fact to consumers is not required. Likewise, consumers do not generally know what test methods are used to calculate the nutritional content stated on food labels, but as long as the methods are reasonable and reliable, consumers are not misled or injured by such omissions. Moreover, it would be extremely difficult to craft a disclosure that would be easy to understand and not confusing. Accordingly, a disclosure might actually serve to increase consumer confusion, and could needlessly undermine 49 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-) Page 50 of 69 consumers’ confidence in the new electricity market. For these reasons, the staff believes that requiring a disclosure for tags-based claims is not necessary to prevent consumers from being misled or to assist them in making informed choices about electricity. c. Claimed Versus Actual Production Variations between claimed performance and actual performance may occur through no fault of the marketer, and in greater than de minimis amounts, for a variety of reasons. In addition, advertising claims for electricity products are necessarily made before the product is actually produced and before actual demand is known. Thus, it is not reasonable to expect electricity marketers to be able to match their advertising claims exactly all of the time, or even over a year’s time. So long as the marketer had a reasonable basis supporting the claims at the time they were made, and the deviation is not material to consumers’ expectations under the circumstances, numerical or percentage claims that constitute the reasonably expected amounts will convey useful information to consumers. A rigid standard defining as deceptive any failure to meet exactly the claimed production will reduce the incentives of marketers to make useful and informative claims regarding various types of power that they might provide to consumers.(l44) The degree to which a tolerance should be specified for the difference between predicted and actual production has mostly to do with the technological and meteorological constraints that are specific to the industry, and generally change over time. Because there has been little experience with competitive electricity marketing claims, using a fixed tolerance, such as 5% or lo%, would find little support from an analysis of the industry, Rather than setting a standard using a specific percentage allowance, it might be preferable to use a reasonableness standard in which deviations from the claimed production would be considered on a case-by-case basis. Allowing a tolerance in reasonable amounts for unexpected and unintended deviations from advertising claims does not mean that marketers would be able to inflate numerical or percentage claims about the environmental characteristics of their products. That is, an electricity seller who can reasonably expect to supply 40% of demand from solar power could not advertise that their product is 50% solar simply because there is an allowance for reasonable deviances to account for unexpected, unintended events. Such an inflated claim would not be reasonably substantiated when made, and the subsequent deviation would not be due to unexpected events. Unlike the certification organizations such as Green-e, neither the Attorneys General nor the FTC has the expertise or the resources to audit the portfolio of each electricity marketer each year. When an investigation is opened because of an apparent discrepancy, it may be that a marketer with huge differences between projected and actual portfolios actually has a justifiable reason, while another marketer might have very small differences that are not justified. Clearly, there would be no justification for persistent downward deviations year after year. But in a given year, the law enforcement agency would consider whether it was reasonable for the marketer to make the claim(s) that it did. 50 Direct Testimony of Anthony M. PonticeIli MPSC Case No. U-12134-Exhibit AMP-l (I-) Pace 5 1 of 69 B. Uniform Labeling Requirements Are Likely to Assist Consumer Choice of Electric Power Suppliers In competitive electricity markets, consumers are likely to face a wide variety of price offers, contract terms, and environmental or service claims that may prove to be confusing, difficult to evaluate, or even misleading. One approach to this problem is to standardize some of the information that suppliers disclose to consumers -- similar to what has been done with nutrition labeling on food, care labels on clothing, or energy efficiency labels on appliances. In fact, consumers in an electricity competition pilot project in New Hampshire noted the difficulty of comparing competing products when suppliers were allowed to present whatever information they chose about the product in any format they chose.fJ.4% Standardized product labeling can alleviate this common consumer complaint by ensuring that consumers receive the relevant information they need to make an informed choice. Various regulatory groups have recommended developing appropriate uniform disclosure requirements as a means to facilitate customer choice, provide consumer protections, and enhance market efficiency. (146) Laws or regulations calling for some degree of mandatory uniform disclosures have been enacted in a number of states, including California, Connecticut, Illinois, Maine, Massachusetts, Michigan, Nevada, New Hampshire, Pennsylvania, and Vermont.(147) Other states are considering disclosure requirements as well. In addition, various bills introduced in the United States Congress propose federal disclosure requirements, including the bill supported by the Department of Energy.m Indeed, the FTC has noted that mandatory disclosures are “likely to help ensure that consumers receive, prior to purchase, accurate information important to their purchasing decisions,” and that disclosures should be uniform to “reduce costs to market participants by enabling them to use one disclosure throughout the country.“W Although existing laws and FTC rules prohibiting unfair or deceptive claims would govern electricity advertising, uniform disclosures would provide an important additional consumer benefit in a new market where consumers have had no prior experience with choice. Uniform disclosure, however, raises many issues, including determining which types of information are important to consumers in choosing a supplier. Information that may be suitable for un&rm disclosure includes price, price variability, environmental attributes of power supply (generation source and emissions characteristics),m and contract terms (minimum length, termination fees, transfer charges, etc.). Another issue when mandating uniform disclosure rules is the format for disclosure of information. The chosen format should present information simply and clearly, and take a minimum of time to review and comprehend. A format that is overly restrictive, or that prohibits any additional claims elsewhere in the advertisement, may place unconventional or innovative products at a competitive disadvantage. California currently requires environmental disclosures using a standard label format, and the NECPUC Model Rule 51 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-) Page 52 of 69 includes a sample label format.U If disclosures are standardized, [a state commission] must confront whether they will be mandatory (required of all marketers regardless of claims made) or claims-based (required of marketers only when certain claims are made). One consumer study suggests that when standard disclosures are provided by all marketers, consumers are more likely (1) to think they had adequate information to make a choice, (2) to correctly identify the lowest priced product among several samples, and (3) to correctly identify the product with the least environmental impact among sample products.fHZQ If disclosures are mandatory, [a state commission] may wish to consider allowing suppliers to use a “default” label, and to determine the default label’s content.fJXQ Another consideration is the placement of standardized disclosures -- that is, whether they must appear only in advertising that gives consumers the opportunity to select a competing supplier, or in all print advertising, or whether some alternative form of disclosures should appear in small-format print advertising and in non-print media.0 Each of these issues relating to label format and content raises cost concerns as well. Mandatory disclosure requirements will impose some level of costs on companies subject to them. The cost of tracking and maintaining the data necessary for the disclosure will vary depending on the type of information mandated and the degree of precision required for the information disclosed. It is likely that these costs, as well as the actual costs of making the disclosures, will be passed on to consumers. Therefore, the cost of requiring disclosures should be weighed against the benefit when deciding which items of information to include and what manner of disclosure to require. C. Unfair or Deceptive Business Practices The second major area of consumer protection where the FTC expects to be active in a deregulated electricity market is in the policing of various unscrupulous business practices. Based on the deregulation of the telecommunications industry, we may see practices like “slamming” (changing a customer’s electricity supplier without authorization) and “cramming” (placing unauthorized charges on a customer’s bill) by dishonest electricity service providers as markets are deregulated. Indeed, the proposed Comprehensive Electricity Competition Act provides for the FTC to issue and enforce regulations to combat slamming and cramming in the sale of electric power. The FTC has significant experience combating cramming on telephone bills, where unauthorized charges appear on a customer’s bill, sometimes completely unrelated to phone service. Cramming was our fifth most common consumer complaint [in 19991. In addition, the Commission has been active in taking law enforcement actions targeting billing practices associated with cramming. Several contributing factors lead us to believe that cramming also may become a problem in deregulated electricity markets. Billing formats used by electricity providers are often confusing, and there are many line item charges that consumers may have trouble identifying, making it more difficult for consumers to notice fraudulent charges. In 52 Direct Testimony of Anthony M. Ponticdli MPSC Case No. U-12134 - Exhibit AMP-l (I-) Pace 53 of69 competitive markets, the billing system will have to accommodate multiple vendors, some of whom may offer services unrelated to electricity. Moreover, billing may be handled by aggregators or service companies rather than the utility or service providers themselves. The FTC also will be watching for other unscrupulous practices like pyramid schemes and other investment scams in this newly deregulated market. For example, the FTC [in 19981 settled charges with FutureNet, which was an alleged pyramid scheme. FutureNet was purporting to sell electricity service, even though at the time, no state had deregulated the sale of electric power to consumers. (155) The Commission enforces other consumer protection rules that will apply to the sale of electricity in a competitive market. The Telemarketing Sales Rule, 16 C.F.R. Part 3 10, protects consumers from deceptive and abusive telemarketing practices. The Commission’s Cooling Off Rule, 16 C.F.R. Part 429, applies to door-to-door sales and other sales made away from the seller’s principal place of business. It requires that a seller in a door-to-door sale of consumer goods or services (with a purchase price of $25 or more) furnish the buyer with certain oral and written disclosures of the right to cancel the contract with three business days from the date of the sales transaction. . . . Finally, the Commission enforces several statutes and implementing credit rules, such as the Truth in Lending Act (TILA), (156) and the Equal Credit Opportunity Act (ECOA). 0 These statutes may apply to the business practices of deregulated electric power marketers. Appendix A List of Electric Power Related Advocacy Comments Federal Energy Regulatory Commission Comments 1. Docket No. RM99-2-000 (Aug. 16, 1999) (regional transmission organizations) 2. Docket EL99-57-000 (May 27, 1999) (Entergy transco proposal) 3. Docket RM98-4-000 (Sept. 11, 1998) (merger filing guidelines) 4. Docket No. PL98-5-000 5. Docket Nos. ER97-237-000 (May 1, 1998) (IS0 Policy) and ER97- 1079-000 (Feb. 6, 1998) (New England ISO) 6. Docket NO. RM96-6-000 (May 7, 1996) (merger policy) 7. Docket Nos. RM95-8-000 and RM94-7-001 (Aug. 7,1%5) (open access) State Comments 1. Arkansas Public Service Commission, Docket No. 00-148-R (July 6,200O) (standard package) service 53 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (1-A Page 54 of 69 2. West Virginia Public Service Commission, General Order No. 255 (May 19,2000) (general restructuring) 3. Arkansas Public Service Commission, Docket No. 00-048-R (Apr. 13,200O) (market power analysis) 4. Virginia State Corporation Commission, Case No. PUE990349 (Feb. 11,200O) (regional transmission entities) 5. New Mexico Public Regulation Commission, Utility Case No. 3 106 (Dec. 6, 1999) (affiliate codes of conduct) 6. National Association of Attorneys General (Aug. 12, 1999) (environmental marketing guidelines) 7. Public Utilities Commission of the State of California, Docket No. R.98-12-015 (Mar. 17, 1999) (distributed generation) 8. Alabama Public Service Commission, Docket No. 26427 (Jan. 11, 1999) (restructuring in general) 9. Louisiana Public Service Commission, Docket No. U-21453 (Oct. 30, 1998) (affiliate transactions) 10. Massachusetts Department of Telecommunications and Energy, DTE 97-96 (Oct. 8, 1998) (affiliate transactions) 11. Public Utility Commission of Nevada, PUCN Docket No. 97-5034 (Sept. 22, 1998) (affiliate transactions) 12. Louisiana Public Service Commission, Docket No. U-21453 (Sept. 4, 1998) (consumer issues) 13. Mississippi Public Service Commission, Docket No. 96-UA-389 (Aug. 28, 1998) (Transco proposal) 14. Natiohal Association of Attorneys General (Aug. 10, 1998) (environmental marketing guidelines) 15. Louisiana Public Service Commission, Docket No. U-21453 (Aug. 7, 1998) (stranded costs) 16. Michigan Public Service Commission, Case No. 11290 (Aug 7, 1998) (market power issues) 17. Utah Public Service Commission, Docket No. 96-999-001 (July 16, 1998) 54 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I--) Page 55 of 69 (consumer protection issues) 18. West Virginia Public Service Commission, Case No. 9%0452-E-G1 (electric (July 15, 1998) restructuring) 19. Virginia Commonwealth of Virginia Joint Subcommittee, SIR-91 (July 9, 1998) (electric restructuring) 20. Texas Public Utility Commission, Project Number 17549 (June 19, 1998) (affiliate transactions) 2 1. Maine Department of the Attorney General and Public Utilities Commission, “Interim Report on Market Power in Electricity” (May 29, 1998) (entry conditions) Endnotes: 1. See Letter of the Federal Trade Commission to Thomas E. Bliley, Chairman, Committee on Commerce, on H.R. 2944, The Electricity Competition and Reliability Act (Jan. 14, 2000). 2. This foreword has been adapted from the Letter of the Federal Trade Commission to House Commerce Committee Chairman Thomas Bliley, Analysis of H.R. 2944 (Jan. 14, 2000) (Bliley Letter); Testimony of the Federal Trade Commission Before the Committee on the Judiciary, United States House of Representatives (July 28, 1999 and June 4, 1997); and the FTC staff comment to the Alabama Public Service Commission (Jan. 11, 1999). 3. Surveys of this literature include: Clifford Winston, U.S. Industry Adjustment to Economic Deregulation, J. Econ. Persp. (Summer 1998) and Economic Deregulation: Days of Reckoning for Microeconomists, 3 1 J. Econ. Lit. 1263 (Sept. 1993); John C. Hilke, Competition in Government-Financed Services (1992); Paul L. Joskow and Nancy L. Rose, The Effects of Economic Regulation, in Richard Schmalensee and Robert D. Willig (Eds.), Handbook of Industrial Organization, Vol. II (1989). 4. See R. Crandall and J. Ellig, Economic Deregulation and Customer Choice: Lessons for the Electric Industry 2-3 (1996) (within 10 years of substantial deregulation, prices in the natural gas, long distance telecommunications, airlines, trucking, and railroad industries decreased between 25 and 50 percent while quality of service improved). 5. Federal Trade Commission, “Analysis of Proposed Consent Order to Aid Public Comment in In the Matter of PacifiCorp et al.,” FTC File No. 971-0091, at 4 (Feb. 18, 1998) +ww.fic.gov/os/9802/index.htm>. The FTC withdrew from the proposed consent order as of June 30, 1998 because PacifiCorp withdrew from the merger +vww.fic.gov/opa/ 9807/petapp39.98.htm>. The PacifiCorp/ Peabody case is discussed further in Chapter VI. 6. See, e.g., Federal Trade Commission, “Analysis of Agreement Containing Consent Orders To Aid Public Comment in In the Matter of Dominion Resources, Inc. and Consolidated Natural Gas Company,” FTC File No. 991 0244 (Nov. 8, 1999) <http://www.ftc.gov/os/l999/991 l/dominionana.htm>. 7. The federal antitrust authorities (FTC and DOJ), state public service commissions, and FERC all potentially have authority to review electric power industry mergers. (The Securities and Exchange Commission (SEC) and Nuclear Regulatory Commission (NRC) also have statutory authority to review antitrust implications of a proposed electric power utility merger in certain circumstances.) 55 MPSC Direct Testimony of Anthony M. Ponticelli Case No. U-12134-Exhibit AMP-1 (I-) Page 56 of 69 I 8. A list of staff comments on electricity matters appears as Appendix A. 9. Generation is by far the largest component of the industry in terms of investment and revenues. Distribution is the next largest component, and transmission is the smallest component. 10. “Reliability” is an attribute of electric service often measured in terms of disruptions of service and voltage consistency. 11. Contract Path -- the transmission path that is assumed in traditional transmission regulation and interutility agreements. 12. Loop Flow -- terminology indicating that electricity does not follow the traditional contract path, but rather flows over several different transmission paths in an inverse relationship to electrical resistance in each line. 13. There are three areas of synchronized generation in the contiguous states: Texas, the western states, and the remainder of the country. 14. Scale economies exist when average costs of production fall as the level of output rises. Economies of vertical integration exist when average costs are lower when two or more stages of production are managed jointly. A natural monopoly exists when average costs are minimized with only one supplier (assuming the monopolist produces efficiently). 15. The Federal Energy Regulatory Commission (FERC) recently promulgated regulations encouraging the voluntary formation of RTOs across the country. FERC Order No. 2000, Regional Transmission Organizations (Dec. 17, 1999). RTOs operate and control a regional transmission system by implementing economic dispatch and reliability controls. 16. The list of publicly owned power providers includes several major federal agencies such as the Tennessee Valley Authority and the BOMeville Power Administration. There are also thousands of local municipal power suppliers and electric cooperatives, many of which provide only distribution services. Although most of the municipal utilities and cooperatives serve small towns or rural areas, some supply large urban centers. The largest of these serves the Los Angeles area. Some states, New York, for example, also own generation facilities. 17. The California PUC’s 1994 “Proposed Policy Decision Adopting a Preferred Industry Structure” (California PUC Docket No. R.94-04-03 1 and 1.94-04-032) was developed in large part with reference to the U.K.% regulatory reforms. See Kenneth W. Costello and Robert J. Graniere, The Outlook for a Restructured U.S. Electric Industry: Lessons from Deregulation, 10 Elect. J. 81-91 (May 1997) for a more recent review of the implications for the U.S. of reforms in the U.K.5 electric power and gas industries. 18. Gridco - a private, for-profit independent system operator that owns the transmission lines in its region. 19. Retail Wheeling -- policy allowing businesses and consumers to purchase electricity from generators or power merchants other than the vertically integrated utility that had been assigned as the regulated monopoly for the service territory in which the customer is located. The last stage of retail competition in the U.K., individual households, began in 1998. International Energy Agency, Energy Policies of IEA Countries, Section II (United Kingdom) (1998) <http://www.iea.org/pubs/reviews/files/enpo198/05erv98.htm>. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-) Pace 57 of 69 20. Regulatory reforms in the electric power industry in New Zealand, Norway, and Chile have also been viewed as successful. The International Energy Agency’s review of New Zealand reported increased efficiency, lower costs, and enhanced consumer choice and service as a result of reforms. In 1998, the government announced plans to move forward with splitting up the predominant government-owned generating entity to increase generation competition. International Energy Agency, Energy Policies of IEA Countries, Section II (New Zealand) (1998) <http://www.iea.org/pubs/reviews/files/enpol98/07brv98,htm>. Significant gains in operating efficiencies have occurred in Argentina due to regulatory reforms in the electric power industry. Omar Chisari, Antonio Estache, and Carlos Romero, The Distribution of Gains from Utility Privatization and Regulation in Argentina, 12 Public Policy for the Private Sector 33 (Dec. 1997). 21. The U.K. restructured its electrical system in March 1990. See Richard J. Green and David M. Newberry, Competition in the British Electricity Spot Market, 100 J. Pol. Econ. 929 (1992) Catherine D. Wolfram, Measuring Duopoly Power in the British Electricity Spot Market, 89 Am. Econ. R. 805 (1999) for a discussion of the extensive data and detailed statistical analyses used to establish the nature and extent of market power in the U.K.‘s system. In July 1993, the U.K.‘s Director General of Electricity Supply indicated that the extent of competition was not sufficient to restrain the exercise of market power by the two dominant generators. See Statement of the Director General of Electricity Supply, “Proposed Acquisition by Eastern Group PLC of 4,000 MW of Plant from National Power PLC,” at 2 (May 9, 1996). More generally, see David M. Newberry and Michael G. Pollitt, The Restructuring and Privatization of the U.K. Electricity Supply -- Was It Worth It?, 11 Public Policy for the Private Sector 7 (Sept. 1997). The price caps, which were designed to address generation market power by placing an upper limit on the U.K.‘s electricity rates, also became controversial. Cost decreases associated with regulatory reform were large. In the presence of price caps, lower costs resulted in dramatically increased profits for incumbent generating firms. The government eventually imposed a windfall profits tax on these gains. Paul Kemezis, Diversify or Die? Recent History Has Proved Otherwise, 212 Electrical World 50 (Nov. 1998.) 22. Letter of the Federal Trade Commission to House Commerce Committee Chairman Thomas Bliley, Analysis of H.R. 2944 at 4-5 (Jan. 14, 2000). 23. See Timothy Brennan, Why Regulated Firms Should Be Kept Out of Unregulated Markets: Understanding the Divestiture in United States v. AT&T, 32 Antitrust Bull, 74 1 (1987), and Cross Subsidization and Cost Misallocation by Regulated Monopolists, 2 J. Reg. Econ. 37 (1990). 24. See, e.g., “Petition for a Rulemaking on Electric Power Industry Structure and Commercial Practices and Motion to Clarity and Reconsider Certain Open-Access Commercial Practices,” filed with FERC by Altra Energy Technologies, Inc. and others on March 25, 1998. 25. Otter Tail Power Co. v. United States, 410 U.S. 366 (1973). 26. The concerns expressed in the NEPOOL Comment were generalized in the FTC staff comment to FERC on policies concerning formation of ISOs (May 1, 1998). 27. (Footnote omitted) 28. Under traditional FERC transmission tariffs, an additional charge is incurred any time the contract transmission path involves more than one firm’s transmission system, thus causing rates to be “pancaked.” 29. A “load pocket” refers to demand in an area that must be satisfied by generation in that area because transmission congestion prevents utilization of supplies from outside the area. 30. One potential difficulty with the nonprofit status of ISOs is the lack of profit incentives to operate 57 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-l (I--) Page 58 of 69 efficiently and to make economically appropriate investment decisions regarding expansion of the transmission grid to address transmission bottlenecks. IS0 governing bodies may be able to design the employment contracts of IS0 managers to provide such incentives. 3 1. Additional guidelines on formation of ISOs have been issued by FERC in Order NO. 888, F.E.R.C. Stats. & Regs. (CCH) 131,036 (Apr. 24, 1996) (Promoting Wholesale Competition Through Open Access Non-Discriminatory Transmission Services by Public Utilities; Recovery of Stranded Costs by Public Utilities and Transmitting Utilities), and Order No. 889, F.E.R.C. Stats. & Regs. (CCI-I) 131,594 (Apr. 24, 1996) (Open Access Same-Time Information System and Standards of Conduct). 32. U.S. Department of Justice and Federal Trade Commission, Horizontal Merger Guidelines, issued April 2, 1992, revised April 8, 1997. 33. In order to provide an effective constraint on the exercise of market power in the short-run, entry must meet all three criteria. Entry is considered timely if it can be achieved within two years @OJ/FTC Merger Guidelines, Section 3.2). Entry is considered likely if it would be profitable at premerger prices, and if such price could be secured by the entrant (id., Section 3.3). Entry in a geographically differentiated market is considered sufficient if the character (location) and scope of the entrant’s products are responsive to the localized sales opportunities that include the output reduction associated with the competitive effect of concern (id., Section 3.4). 34. See Paul L. Joskow, Restructuring, Competition and Regulatory Reform in the U.S. Electricity Sector, 11 J. Econ. Pers. 119-38 (1997); Federal Trade Commission, “Analysis of Proposed Consent Order to Aid Public Comment in In the Matter of PacifiCorp et al.,” FTC File No. 971-0091, February 18, 1998. Note that because electricity cannot be stored, suppliers may include in the rate base a wide spectrum of costs ranging from low-marginal-cost base load plants to high-marginal-cost peaking capacity. 35. See, e.g., Scott M. Harvey, William W. Hogan, Susan L. Pope, Transmission Capacity Reservations Implemented through a Spot Market with Transmission Congestion Contracts, 9 Elect. J. 42-55 (1996), and Transmission Capacity Reservations and Transmission Congestion Contracts (1996) (unpublished manuscript); William W. Hogan, Contract Networks for Electric Power Transmission, 4 J. Reg. Econ. 2 ll42 (1992); Paul L. Joskow, Restructuring, Competition and Regulatory Reform in the U.S. Electricity Sector, 11 J. Econ. Pers. 119-38 (1997); Hon. William L. Massey, Transmission Pricing Reform: FERC’s Next Frontier?, 10 Elect. J. 14-20 (1997). 36. Computer detailed level. path approach, grid. Paul L. J. Econ. Pers. capabilities now allow calculations of transmission congestion effects on a much more Such improvements permit transmission pricing to move away from the historical contract which does not account for loop flows and causes suboptimal utilization of the transmission Joskow, Restructuring, Competition and Regulatory Reform in the U.S. Electricity Sector, 11 119-38 (1997). 37. Martha S. Linet, Elizabeth Hatch, Ruth Kleinerman, et al., Residential Exposure to Magnetic Fields and Acute Lymphoblastic Leukemia in Children, 337 N. Eng. J. Med. 3-14 (1997). This National Cancer Institute study does not “support the theory that residential magnetic fields cause childhood leukemia, particularly at the levels found in most homes.” The NC1 study was done with the aim of overcoming some of the problems of earlier studies and providing more definitive answers. Some Questions and Answers about the National Cancer Institute/Children’s Cancer Group Study of Magnetic Fields and Childhood Leukemia <rex.nci.nih.gov/INTRFCE-GIFS/MASSMED-INTR~DOC.htm> (downloaded Apr. 21, 1998). 38. FERC’s Inquiry Concerning the Commission’s Policy on the Use of Computer Models in Merger Analysis; Notice of Request for Written Comments and Intent to Convene a Technical Conference, 63 Fed. Reg. 20,392 (1998) (“The purpose of this inquiry is to gain further input and insight into whether and how computer models should be used in the analysis of mergers . . .‘I). 58 Direct Testimony of Anthony M. Ponticelli 39. Federal Trade Commission, “Analysis of Proposed Consent Order to Aid Public Comment In the Matter of PacifiCorp et al.,” FTC File No. 971-0091, at 4 (Feb. 18, 1998). The FTC withdrew from the proposed consent order as of June 30, 1998 because PacifiCorp withdrew from the merger +ww.ftc.gov/opa/ 9807/petapp39.98.htm>. 40. FERC Order No. 2000, Regional Transmission Organizations at 35,70 (Dec. 17, 1999). 41. See, e.g., Testimony during Panel III: How Does Wholesale Competition for Generation Affect Retail Electricity Competition?, Transcript of Federal Trade Commission Public Workshop: Market Power and Consumer Protection Issues Involved with Encouraging Competition in the U.S. Electric Industry (Sept. 13, 1999). 42. The discussion in Chapter II.C, supra, regarding the benefits of independent system operators (ISOs), which are a type of RTO, to address market power in generation also is applicable in light of an RTO’s or ISO’s ability to address transmission discrimination as well. 43. See Timothy BEMan, Why Regulated Firms Should Be Kept Gut of Unregulated Markets: Understanding the Divestiture in United States v. AT&T, 32 Antitrust Bulletin 74 1 (1987), and Cross Subsidization and Cost Misallocation by Regulated Monopolists, 2 J. Reg. Econ. 37 (1990). 44. Timothy Brennan, Cross Subsidization and Cost Misallocation by Regulated Monopolists, 2 J. Reg. Econ. 37 (1990); see also Timothy Brennan and Karen Palmer, Comparing the Costs and Benefits of Diversification by Regulated Firms, 6 J. Reg. Econ. 115 (1994). The monopolist’s entry could also be beneficial if the unregulated market is uncompetitive and entry by the monopolist could improve competitive conditions there, net of the distortions its entry could introduce. 45. The costs and benefits of vertical integration are traditionally treated as part of the corporate make buy tradeoff where benefits include the realization of scope economies. For a general treatment of integration considerations, see Oliver Williamson, Markets and Hierarchies (1975). or 46. South Carolina Comment (February 1994) at Appendix B. The operational unbundling concept has been incorporated into electricity reforms abroad and is the centerpiece of the recent proposal by the California Public Utility Commission. Both the United Kingdom and New Zealand have established independently operated grid operators. In New Zealand, generation firms and the local distribution companies share ownership interest in the grid operator. In California, the PUC majority has proposed that transmission lines would continue to be owned by the franchised utilities, but the utilities would grant full operational control to an independent system operator. In our view the most effective step which we can promote to resolve the vertical market power issues focuses on the operation of the transmission assets which are currently owned by utilities in California. While some have called for the utilities to divest themselves of ownership, we have concluded that our objectives can likely be met by a less drastic alternative. We propose that . . . all participants in the pool transfer the operational control of all transmission assets to an independent system operator. California Public Utilities Commission, Proposed Policy Decision, Dkts. R.94-04-03 1 and 1.94-04-032 (May 24, 1995), Section 1.D.a. See also William Hogan, Electricity Transmission and Emerging Competition (1995). 47. Separate operation could facilitate more effective direct regulation of transmission, such as through rate caps tied to inflation and adjusted to accotmt for anticipated technological improvements. And control over transmission might be assigned to a body that includes parties, such as local distribution company customers, with an interest in resisting transmission market power. See South Carolina Comment 59 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-1 (I-_) Pace 60 of 69 (February 28, 1994) Appendix B. Operational unbundling, by stimulating cost reductions, might also improve productive efficiency. 48. The countervailing concerns, about new forms or opportunities for discrimination or cross subsidization and loss of economies of scope, may also be moderated by innovative pricing regulations. For example, price caps may curtail cross subsidization opportunities as well as limit market power. Ronald Braeutigam and John Panzar, Diversification Incentives Under “Price Based” and “Cost Based” Regulation, 20 RAND J. Econ. 373 (1989). 49, In the natural gas industry, FERC has considered similar problems of assessing the costs and benefits of requiring complete corporate separation. For example, FERC considered whether natural gas pipelines should be permitted to operate marketing subsidiaries. The staff of the FTC, in its comment on that issue, suggested that FERC experiment with measures short of formal separation or prohibition, such as permitting pipelines to own marketing affiliates but prohibiting an affiliate from entering transactions with its affiliated pipeline. FTC staff comment to FERC on marketing affiliates, Dot. RM87-5-000 (1987). 50. Illustrative figures developed by Oak Ridge National Laboratory show that a 765 kV transmission line costs at least 30 percent less than a 500 kV line and at least 85 percent less than a 138 kV line, on a cost per MW-mile basis. FERC Transmission Task Force, StaffReport, 215-16 (1989). 5 1. For a further discussion of this type of concern, see Scott Harvey and William Hogan, “Comments on the California ISO’s NewGen Policy” (Aug. 1999). 52. Notice at 124-25. See FTC Staff Entergy Services Comment (May 27, 1999); FTC Staff Comment to the Mississippi Public Service Commission (August 28, 1998). Concerns about the effectiveness of safeguards against discrimination in access to transmission may be particularly acute where transmission owners have great discretion in reducing ATC (available transmission capacity) to independent generation entities by claiming that transmission capacity is necessary to meet native load obligations. 53. Notice at 125-26. 54. In addition, FERC also may want to consider applying whatever ownership rules it develops to third parties that have a substantial interest in a generation owner. This concept is analogous to the “ultimate parent entity” concept embodied in the FTC’s rules governing the submission of Hart-Scott-Rodino premerger notification filings. 16 C.F.R. Part 801. 55. 15 U.S.C. 8 19. 56. The statute provides an exception when there is a de minimis overlap of competing products and services between the firms. 57. As a remedy for an anticompetitive merger, the FTC sometimes requires parties to divest competitively overlapping assets or divisions to an existing or newly-created entity. Many of the considerations mentioned above are examined to determine whether the acquiring entity will operate those assets or divisions competitively and independently of the merged firm. 58. If FERC elects to allow generators to have a voting interest, it may wish to consider establishing a cap on the aggregate voting interest of generators and a prohibition on voting pools of generators. 59. For example, cases have been brought charging firm A with inducing firm B to discriminate against a firm that competes with firm A. See, e.g., Monsanto Co. v. Spray-Rite Service Corp, 465 U.S. 574 (1984) (a challenge to a manufacturer’s termination of a discounting distributor initiated by requests of rival distributors); and the FTC’s recent matter Toys “R” Us, Inc., Dkt. No. 9278 (1998) (respondent pressured 60 Direct Testimony of Anthony M. Ponticelli manufacturers to limit supplies to growing competitors) (appealed to the U.S. Court of Appeals for the Seventh Circuit). Another source of concern occurs if a powerful member of an industry association has the capacity to use the association as an instrument to injure competition or promote collusion. Recognizing these dangers, the Supreme Court held in Allied Tube & Conduit Corporation v. Indian Head, Inc., 486 U.S. 492 (1988), that manipulating an industry association’s standard-setting process was subject to antitrust challenge, even though no association rules were violated. According to the Court, “the hope of procompetitive benefits [from the standard-setting process] depends upon the existence of safeguards sufficient to prevent the standard-setting process from being biased by members with economic interests in restraining competition.” Id. at 509. Since, absent appropriate safeguards, comparable manipulation of an RTO’s independent decision making process may be possible, FERC may wish to consider requiring that RTOs and market participants adopt internal procedures to prevent the exercise of inappropriate influence. 60. “Competition by Utilities in Energy Conservation and Home Appliance Markets,” Statement of Timothy J. Muris, Director of the FTC Bureau of Competition, Senate Committee on Small Business (Nov. 3, 1983). 61. See, e.g., Testimony during Panel IV: Affiliate Rules and Codes of Conduct, Transcript of Federal Trade Commission Public Workshop: Market Power and Consumer Protection Issues Involved with Encouraging Competition in the U.S. Electric Industry (Sept. 14, 1999). 62. Id., Testimony of Commissioner Judy M. Sheldrew, Public Utility Commission of Nevada (Sept. 14, 1999). 63. See John E. Kwoka, Jr., Power Structure: Ownership, Integration, and Competition in the U.S. Electricity Industry (1996). 64. U.S. Department of Justice and Federal Trade Commission, Horizontal Merger Guidelines, issued April 2, 1992, revised April 8, 1997 (Horizontal Merger Guidelines) <http://www.ftc.gov/bc/guidelin.htm~. The efficiencies section (Section IV) was revised and adopted in 1997 based, in part, on hearings on changing technology and trade conditions conducted by the Federal Trade Commission in 1996. In addition, the Horizontal Merger Guidelines also were adopted as the framework for antitrust analysis by the Federal Energy Regulatory Commission in 1996. 65. Id. at Section IV. In addition, the FTC and the Department of Justice recently have released a draft of proposed “Antitrust Guidelines for Collaborations Among Competitors” that adopt the same efficiency analysis for collaborations among competitors. Federal Trade Commission and U.S. Department of Justice, “Antitrust Guidelines for Collaborations Among Competitors” released Oct. 1, 1999 (Section 3.36) <http://www.ftc.gov/os/l999/991O/jointventureguidelines.htm>. 66. For example, section 11.2.3 of the proposed code of conduct prohibits a public utility and an affiliate from sharing facilities, goods and services such as telecommunications and computer systems, 67. Much of this evidence is reviewed in the Notice of Public Rulemaking on Regional Transmission Organizations issued by the Federal Energy Regulatory Commission in Docket RM99-2-000 on May 13, 1999. 68. Substantiality may refer to the magnitude, duration, or operational significance of the transaction, or a combination of these and other factors. 69. Although the discussion has been developed in the context of proposed rather than existing transactions, the same framework of analysis can be applied in instances where a transaction is already taking place between a regulated utility and its unregulated affiliate. Note that where this analysis results 61 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-_) Page 62 of 69 in the termination of an existing transaction with the unregulated affiliate, efficiencies that are not specific to the transaction are unlikely to be lost to the regulated utility or to society because these efficiencies can be regained through alternative transactions with unaffiliated firms that are less threatening to competition. 70. For example, Phoenix, Arizona has implemented a system of competitive bidding in which outside contractors compete against government departments for contracts to provide various city services. Before a city agency can submit a bid, however, the Office of the Comptroller, which is an independent entity, must certify that the bid is realistic. John C. Hilke, Competition in Government-Financed Services 16, 6768 (1992). The city continues to save substantially through this bidding process. (Communication with Lera Riley, Assistant Public Works Director, City of Phoenix, Oct. 1998.) 7 1. For example, Public Utilities Commission on Nevada, “Proposed Regulations Governing Affiliates of Distribution Companies,” Sec. 22 (Sept. 1998). 72. Edison Electric Institute, 4 Retail Wheeling & Restructuring Report 65 (March 1998). 73. Initial evidence from the Pennsylvania retail competition experiment suggest that consumers may rely on the use of the logo to select an electricity provider. Customers reportedly disproportionately favored an affiliate that used the logo of its parent distribution utility relative to an affiliate of the same parent firm that did not use the logo. Energy Daily (June 23, 1998). 74. The incremental (marginal) cost of marketing to additional customers is likely to be lower if consumers are already familiar with the logo employed in the marketing effort, since little effort will be required to establish familiarity. 75. If the competing firms do not respond with lower prices, the affiliate likely will gain market share. If so, the average price in the market will be lower, even if competitors do not reduce their prices when the affiliate lowers prices, because of its lower marginal costs. 76. Consumers could view use of the parent utility’s logo as a guarantee that the affiliate firm is not a fraudulent operator. 77. Transfer pricing rules typically forbid transactions between an unregulated affiliate and its regulated parent utility at prices that fall outside of specified limits. Commonly used boundaries include market prices, embedded costs, and book value. 78. If entry is difficult or delayed, market share gained through cross-subsidization also may have persistent effects even after the cross-subsidization has been discontinued. 79. Although use of a disclaimer may be a remedy worth considering, it may be difficult to develop disclaimers that are simultaneously sufficient to avoid deception and succinct enough to make affiliate use of the regulated parent utility’s logo practical. 80. Private parties may submit such evidence from privately funded research. [A state commission], however, should be wary of testing performed on behalf of special interests, and should take steps to ensure that the results represent useful indications of likely consumer impressions and behavior. 8 1. Payments to the regulated distribution firm for use of its logo could reduce prices for distribution services by substituting for revenues what the firm otherwise would be authorized by [a state commission] to collect through distribution charges. 82. In some situations, firms may sell the right to use a logo to independent entities, contingent upon 62 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (1-J Paee 63 of 69 I conditions and restrictions placed on use of the logo. 83. The Maine Public Utilities Commission has established rules requiring affiliates to pay the incumbent utility for use of the goodwill reflected in the utility’s name. The payment is determined according to how soon the utility succeeds in earning its authorized return on equity. Maine Public Utilities Commission, Docket No. 98-077 (July 7, 1998). The rules provide a three-year initial payment period followed by a reassessment with an additional three years of payments if necessary to bring down the value of the goodwill asset to zero. Corporate Goodwill, Public Utilities Fortnightly 16 (Oct. 15, 1998). 84. See, e.g., FTC v. Cardinal Health, FTC v. McKesson Corp., Civil Action Nos. 98-595 and 98-596, slip op. at 62 (D.D.C. July 3 1, 1998) (noting that “[t]he FTC at trial showed, through Defendants’ own internal documents and public statements, that they perceived that the excess capacity currently in the marketplace was the primary factor fueling so-called ‘irrational’ pricing”). 85. Notice, 63 Fed. Reg. at 20344. 86. Horizontal Merger Guidelines, Sections 1.11 and 1.21. 87. If a monopoly price is used as the starting point for the “small but significant and nontransitory” increase by the hypothetical monopolist, the market is likely to be drawn broadly and, as a result, mergers that would reinforce pre-merger market power may be permitted. 88. Notice, 63 Fed. Reg. at 20347. 89. Batteries allow some storage of electrical energy. Other technologies, such as air conditioning systems that cool water in off-peak demand periods to use for cooling during peak demand periods, also can provide limited opportunities to store electricity. To date, these storage methods are of relatively minor significance in most areas. 90. While geographic and product market analysis is typically conducted under the Horizontal Merger Guidelines using a hypothetical five percent price increase, this analytical convenience does not indicate a “tolerance level” (Horizontal Merger Guidelines, Section 1 .O) for merger-related price increases that are smaller, but more likely. At the same time, de minimis increases in market power for short, nonrecurring periods may receive less attention from antitrust agencies when the costs and benefits of enforcement are weighed. 9 1. Transmission constraints in one area may have widespread effects due to loop flows: the actual flows of electrical current follow the paths of least electrical resistance, not the contract path that may be specified in an electric power transmission transaction. 92. Reduced reserve requirements may allow the merged parties to cease using some generating facilities with higher marginal costs for reserves. This will reduce the marginal costs of reserves, which in turn is likely to provide profit incentives for the combined firm to reduce prices. 93. Horizontal Merger Guidelines, Section 4, note 36. Efficiencies in different markets are inextricably linked if “a partial divestiture or other remedy could not feasibly eliminate the anticompetitive effect in the relevant market without sacrificing the efficiencies in the other market(s).” 94. Notice, 63 Fed. Reg. at 20348-50. 95. See “FTC to Challenge Questar Acquisition of Kern River, Alleging Monopoly over Natural Gas Transmission into Salt Lake City Area,” FTC News, Federal Trade Commission, Dec. 27, 1995. The parties abandoned the proposed transaction shortly after the FTC challenged the merger. 63 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-l (I-) Page 64 of 69 96. Under the Horizontal Merger Guidelines (Section 1.32) uncommitted potential entrants are assigned a market share. Firms that must commit resources to enter or take longer to enter are not treated as current participants in the market, but are regarded as potential entrants (Horizontal Merger Guidelines, Section 1.32). 97. “Safe harbor” provisions, such as FERC’s proposed exception from reporting if a merger’s impact on concentration is de minimis, may be attractive because they can reduce the regulatory burden where anticompetitive effects are especially unlikely. Similarly, in our review of merger filings under the HartScott-Rodino premerger reporting program, certain classes of transactions are exempted from reporting because, based on our experience, they are highly unlikely to harm competition. Where that determination cannot be made on an a priori basis, merging companies are required to submit a basic amount of information. In the vast majority of cases, we are able to determine very quickly, based on that information, that further investigation is unnecessary. But in many other cases, a more detailed examination, based on a variety of information sources, is needed to check for the possibility of anticompetitive effects. A fraction of the latter become full investigations and litigated matters. The presence of a safe harbor provision creates strong incentives for firms to portray acquisitions in such a way that the acquisition qualifies for the safe harbor treatment. The incentive to “shoe horn” the evidence to fit within the safe harbor is greater when failure to fit within the safe harbor causes substantially greater reporting and litigation costs to merger applicants. In our experience, it is important in these circumstances to seek independent verification of the information used to qualify the proposed acquisition for safe harbor treatment. 98. Notice, 63 Fed. Reg. at 20353. 99. Alternatively, this market dynamic can be captured if the rate that is frozen is set below the current level. 100. During periods of moderate inflation, a rate cap lacking an inflation adjustment may provide a rough substitute for a technology adjustment, since real prices will fall modestly in these circumstances, inversely with gradual technical improvements rates. With deflation or substantial inflation, there would be greater cause to separate inflationary and technological effects on costs, 10 1. See Richard Green, Has Price Cap Regulation of U.K. Utilities Been a Success?, 12 Private Sector 25 28 (Dec. 1997); Lambert, Privatizing Electricity in Britain: The Role of the National Grid, 122 Pub, Util. Fortnightly 14-18 (Mar. 30, 1989). 102. Notice, 63 Fed. Reg. at 20348. 103. Horizontal Merger Guidelines, Sections 3 and 4. 104. The Horizontal Merger Guidelines (Section 1.4 1) generally prescribe capacity as an appropriate measure of market share for relatively undifferentiated products and dollar sales if firms are distinguished primarily by differentiated products. 105. For example, some states are considering requirements that a portion of electricity supplies come from facilities that use renewable sources of energy for generation. Where such legal requirements are in place, lower-cost electricity produced from non-renewable fuel sources may not be a close substitute for highercost electricity produced from renewable fuel sources. 106. FTC staff Comment to the Maine Department of the Attorney General and Public Utilities Commission (May 29,1998). 64 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-l (I-__) Page 65 of69 107. Horizontal Merger Guidelines, Section 2.2 1. 108. Notice, 63 Fed. Reg. at 20343, 20349. 109. Horizontal Merger Guidelines, M. 6 & 20 and Section 2.21. Indeed, the FTC has brought cases that focus on these other performance measures when a transaction may significantly affect these aspects of economic performance. See, e.g., Boston Scientific Corp., 119 F.T.C. 549 (1995). An early suppression of technology case was United States v. Automobile Mfrs. Ass’n, 307 F. Supp. 617 (CD. Cal. 1969). For a discussion of FTC and DOJ cases regarding technological competition, see FTC staff report, Anticipating the 21st Century: Competition Policy in the New High-Tech, Global Marketplace, Ch. 7 (1996). 110. For example, if a substantially higher percentage of the merging parties’ sales occurs in a particular season, while other firms’ sales are more evenly distributed across the seasons, the parties may report data from a “typical month” that leads to a high estimate of sales by competing firms and a low estimate of their own sales. In these hypothetical circumstances, the merging parties’ approach would minimize the reported effects of the proposed merger on market share statistics. 111. Under the delivered price test currently used by FERC, the scope of relevant geographic markets depends (other things equal) upon which value is nominated as the appropriate pre-merger price. Relevant suppliers would then include all suppliers that, given their costs of generation and transmission, can deliver power to a specific destination market at no more than 105 percent of the pre-merger price in that market. Consequently, a high estimate of the pre-merger price would generally support a broader and less concentrated geographic market; alternatively, a low estimate of the pre-merger price might support a conclusion that the merging parties do not compete in that relevant market. 112. The FTC did not issue a final order in this case because PacitiCorp withdrew from the merger +vww.fic.gov/opal9807/petapp39.98.htm>. 113. At current electricity prices, Mohave operates at full capacity. Hence Mohave is currently an inframarginal producer and unlikely to be a price setter. However, as California deregulates its electricity market, prices are likely to fall and Mohave could then be in a position to be a marginal, price-setting plant. 114. See, e.g.,Testimony of Commissioner Nora Mead Brownell, Pennsylvania Public Utility Commission, Transcript of Federal Trade Commission Public Workshop: Market Power and Consumer Protection Issues Involved with Encouraging Competition in the US. Electric Industry at 84 (Sept. 13, 1999); Testimony of Alfred E. Kahn at 169 (Sept. 13, 1999) <http://www.ftc.gov/bco/elecworks/index.htm~. See also the discussion in Chapter VIII, Consumer Protection, which discusses other considerations that may have an effect on entry. 115. The staff takes no position as to whether stranded cost and benefit recovery is in the public interest -a determination best made by state and local regulators with knowledge of unique local circumstances. 116. Entry in generation could take the form of new generation facilities, or it could consist of improved transmission capacity that makes distant generation sources more effective competitors to local generation sources. 117. This discussion is developed in the context of retail competition and retail stranded costs. Similar concerns may arise concerning wholesale competition and stranded costs. 118. Recent publications that discuss specific instances and present a similar discussion of the issues include Richard Pierce, Conceptual Issues Raised by the PECO/Enron Dispute, 11 The Elec. J. 26-38 (Apr. 65 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-1 (I-) 1998); and Jeffrey D. Watkiss, Retail Competition: Preliminary Results, Electric Utility Consultants’ Transmission Pricing Conference, Denver, Colorado (June 26-27, 1998). 119. Under traditional regulation, the price of electricity is a bundled price that includes generation and transmission/distribution components blended together. Under most competitive scenarios, the individual components are unbundled and reported separately. Here we refer to the generation component of traditional rates as the “energy charge” and the transmission/distribution components as the “lines charge.” 120. The level of the incumbent’s energy charge necessary to deter entry depends, in part, on the costs faced by prospective entrants. Establishing a very low energy charge -- one that is below the expected variable costs of potential entrants, for example -- is quite likely to deter entry. 12 1. In theory, if a state determines not to permit 100 percent stranded cost recovery, the utility’s incentive to engage in entry-deterring pricing of energy charges will be weakened, depending upon the amount not recovered. Although the aggregate stranded cost recovery amount is lower, which should result in a lower total price for electricity to consumers and increased output by producers, the actual effect on output may be slight because electricity demand is commonly thought to be relatively inelastic, at least in the short run. 122. Although the new supplier would bill and collect these three charges, it would remit the stranded cost recovery surcharge to the vertically integrated incumbent. 123. If there is uncertainty about the viability and reliability of new suppliers, as is likely, customers may be reluctant to undertake the costs of search and of switching to alternative suppliers until such suppliers are operating. 124. Similarly, if entry takes longer than the period allowed for stranded cost recovery, artificially low energy charges during the recovery period may not affect the timing of entry or the length of the transition between the end of the stranded cost recovery period and entry. Assuming that entry is motivated by prospective profit at the time the entry takes place, artificially low prices during the interim are unlikely to change the potential entrant’s evaluation of the attractiveness of entry so long as entry takes longer than the stranded cost recovery period. 125. A policy of fixing the level of stranded costs at the onset may solve the problem in principle because it makes it impossible for the incumbent firm to influence the level of stranded cost recovery by lowering the energy charge during the recovery period. This may not be a sufficient remedy in practice, however, because it may motivate incumbent firms to overstate stranded costs (understate the competitive level of energy charges) and to understate its ability to reduce stranded costs in ways that deter entry and are difficult for regulators to detect. 126. Massachusetts, for example, has required that generation capacity be divested as a condition for stranded cost recovery. Edison Electric Institute, Retail Wheeling & Restructuring Report, A Quarterly Report 65 (Mar. 19,98). New York State similarly has required divestiture of most generating facilities. Edison Electric Institute, Retail Wheeling & Restructuring Report, A Quarterly Report 91 (June 1998). This approach also provides certainty about the magnitude of stranded costs by defining stranded costs as the gap, if any, between the sale price of the plants and their regulated (book) value. California has required divestiture of a large portion (50%) of generation assets. California, Brubacker & Associates Electric Industry Restructuring Newsletter 1 (Oct. 1998). To date, all divestiture sales have occurred at prices above the book value of the generating facilities. The premiums over book values range from 19% to 253% for completed transactions. One pending transaction involves a premium over book value of 485%. Electric Utility Plant Divestitures: Transaction Summary, Brubacker & Associates’ Electric Industry Restructuring Newsletter, insert (Oct. 1998). 127. Fuel costs (including transportation costs for fuel) typically represent a substantial proportion of total generation costs, and differences in fuel costs typically represent a large portion of the difference in the 66 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-1 (I-) Page 67 of 69 relative costs (both total and variable) of various generating facilities. Hence, a minimum energy charge set at fuel costs represents both a substantial difference from a near-zero energy charge, and a suflicient inducement to entrants to invest either in new generation with low fuel costs or new transmission providing access to low-cost generation. 128. Net stranded benefit recovery implemented with lower energy charges would have the reverse effect, but would equally distort choices about electricity use. By contrast, payments of net stranded benefits to customers based on past consumption would avoid this type of distortion. 129. Federal Trade Commission Policy Statement on Deception, appended to Cliffdale Assocs., Inc., 103 F.T.C. 110, 165, appeal dismissed sub nom. Koven v. FTC, No. 84-5337 (1 lth Cir. 1984) (Deception Statement). 130. Id. at 177. 131. ThompsonMedical Co., Inc., 104 F.T.C. 648, 816 (1984), aff’d, 791 F.2d 189 (D.C. Cir. 1986), cert. denied, 479 U.S. 1086 (1987). Information concerning the cost of a product or service also has been found to be material. Deception Statement at 174. 132. See Pfizer, Inc., 81 F.T.C. 23,64 (1972); FTC Policy Statement Regarding Advertising Substantiation, appended to Thompson Medical Co., 104 F.T.C. 648,839 (1984) afl?d, 791 F . 2 d 189 (D.C. Cir. 1986) cert. denied, 479 U.S. 1086 (1987). 133. 16 C.F.R. Part 260 (FTC Green Guides). 134. To conclude that these terms are inherently misleading would mean they effectively would be banned, a drastic and probably unnecessary step. 135. See, e.g., 42 U.S.C. 9 7135(j)(3) (Energy Information Administration Act, definition of “renewable energy resources”); 10 C.F.R. 3 45 1.2 (Department of Energy, Renewable Energy Production Incentives, definition of “renewable energy source”). 136. We use the term logo here to include the logo, name, and other elements used to identity the regulated utility. 137. Arguably, injury could occur even if the affiliate did not renege on its promises, because the actual expected value of the promise is less than the consumer perceived it to be due to the affiliate’s use of the parent utility’s logo. 138. The rare exception would be a customer (usually a large, remote industrial user) who is connected directly to a generation source rather than being supplied through the power grid. There probably would be little advertising associated with such exceptional cases. 139. An alternative system for tracking electricity, referred to as a tradeable tags system, also has been proposed. In this system, each characteristic would be assigned a tag, which could be traded separately from the electricity itself. The system would work similarly to the system of sulphur emissions certificates administered by the Environmental Protection Agency. . . . See “Uniform Consumer Disclosure Standards for New England,” National Council on Competition and the Electricity Industry (Jan. 1998) <www.rapmaine.orglnccei/altindex.html>. 140. Draft Guidelines, Section 2(b), Substantiation. 141. Melissa J. Hermann & Brian Roe, “Consumer Research on Tracking Approaches and Product Versus 67 Direct Testimony of Anthony M. Ponticelti MPSC Case No. U-12134 - Exhibit AMP-1 (I-_) Page 68 of 69 Supplier Labeling,” National Council on Competition and the Electric Industry (Oct. 1998). 142. It may make a difference to consumers if the environmental benefits associated with the power they are buying will be enjoyed in a remote geographical area rather than in the region where they live. If advertising implied a geographical scope that was different from the scope of the tagging system, the existing guidelines prohibiting misrepresentation or overstatement of environmental benefits would cover them. This problem could also be solved by limiting the geographical area over which tags can be traded. 143. FTC Green Guides, 16 C.F.R. 5 260.7(e). 144. The chilling effect on numerical or percentage claims could have economic consequences for the electricity market’s development as well. If the claim by a company that wishes to advertise its wind power is limited by the strict need to produce the claimed amount of wind power, then the company will be less likely to be able to obtain an adequate return on the investment that it made. Thus, there will be less incentive for companies to invest in environmentally superior technologies that happen to have variable production potential, a result contrary to most states’ goals of encouraging such development. 145. “Information Disclosure for Electricity Sales: Consumer Preferences from Focus Groups,” Regulatory Assistance Project (Mar. 19, 1997) <http://www.rapmaine.org>. 146. The National Association of Attorneys General (NAAG) adopted a resolution in March 1997 supporting “the establishment of appropriate and adequate consumer safeguards [in] . . . the restructured retail electricity marketplace,” including uniform disclosures in plain language of “price, duration of contract, quantities, and other material terms.” The National Association of Regulatory Utility Commissioners (NARUC) and the New England Governors’ Conference, Inc. also have issued resolutions supporting states’ adoption of mandatory, uniform disclosure standards (NARUC in November 1996 and the Governors’ Conference on June 3, 1997). 147. On March 3, 1998, the New England Conference of Public Utility Commissions (NECPUC) issued a Model Rule on Information Disclosure, intended as “a common starting point for commissions in the region developing information disclosure policies,” based on the belief that “a uniform regional approach is in the public interest.” The Model Rule is available from the Regulatory Assistance Project web page at <www.rapmaine.org/nepage.html>. 148. S. 1047, introduced May 13, 1999 by Sen. Frank Murkowski and referred to the Senate Committee on Energy and Natural Resources and the House Commerce Committee. 149. Fetter of the Federal Trade Commission to House Commerce Committee Chairman Thomas Bliley, Analysis of H.R. 2944 (Jan. 14, 2000)] at 4. 150. The feasibility of requiring disclosure of fuel source may depend on availability of tracking mechanisms through which sources of supply may be substantiated and verified. Likewise, reasonably reliable data for emissions must be available to substantiate any required disclosures. Other questions would be whether fuel source and emissions data would be based on historical or projected information, and the degree of precision required for such data. 15 1. Information about the California uniform disclosure and label requirements is available at <http://www.energy.ca.gov/sb1305/documents/index. html>; the NECPUC proposal is available at <http://www.rapmaine.org/nepage.html>. 152. “Label Testing: Results of Mall Intercept Study,” National Council on Competition and the Electric Industry (April 1998) <eetd.lbl.gov/nationalcouncil/publications,html~. 68 Direct Testimony of Anthony M. Ponticelli 153. For suppliers that do not wish to incur the expense of maintaining and substantiating information for the label, [a state commission] may wish to allow suppliers to report system average information or to indicate that supplier-specific information is not shown. 154. For example, some contract terms may be more suitable for required disclosure in a contract document, whereas in advertising, it may be advisable to require that only the one or two most important terms be disclosed. 155. FTC v. FutureNet, No. 9%1113GHK (AJJx) (C.D. Cal. 1998). 156. 15 U.S.C. § 1601 et seq. 157. 15 U.S.C. § 1691 et seq. The TILA and ECOA are implemented by Regulation Z, 12 C.F.R. 9 226, and Regulation B, 12 C.F.R. $ 202, respectively. Although the Federal Reserve Board promulgates these regulations, the Commission enforces these requirements for most non-bank entities around the nation. See Section 108(c) of the TILA, 15 U.S.C. § 1607(c) and Section 704(c) of the ECOA, 15 U.S.C. 9 1691c(c). 69 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 1 of 168 ORDER NO. 76292 * IN THE MATTER OF THE INVESTIGATION INTO AFFILIATED ACTIVITIES, PROMOTIONAL PRACTICES AND CODES OF CONDUCT OF REGULATED GAS AND ELECTRIC COMPANIES. Before: Filed: July 1, 2000 * BEFORE THE PUBLIC SERVICE COMMISSION OF MARYLAND * * CASE NO. 8820 Glenn F. Ivey, Chairman Claude M. Ligon, Commissioner Susanne Brogan, Commissioner Catherine I. Riley, Commissioner J. Joseph Cm-ran, III, Commissioner Direct Testimony of Anthony M. Ponticelli TABLE OF CONTENTS Page EXECUTIVE S U M M A R Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I. vii BACKGROUND................................................ 1 II. STANDARDS OF REVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 A. PSC Statutory Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 B. CaseNo. 8747 Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 III. GENERAL, POSITIONS OF THE PARTIES . . , . . . . . . . . . . . . . . . . . . . . 12 IV. NEW STANDARDS OF CONDUCT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 l Standards of Conduct for Utilities in Transactions with Core Service Affiliates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 l Standards of Conduct for Utilities in Transactions with Non-Core Service Affiliates. . . . . . . . . . . . . . . . . . . . . . . . . . .27 V. ISSuES........................................................32 A. Core and Non-Core Issues . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . . . . . . .32 1. Parties’ Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 2. Commission Decision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 B. Gas, Electric and Combination Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 1. Parties’ Positions . . . . . . . . . . . _. . . . . . . . . . . . . . , . . . . . . . . . . . . . . . .38 2. Commission Decision . . . . . . . , . . . . . . . . . . . . _. . . . . . . . . . . . . . 4 1 Direct Testimony of Anthony M. Ponticelli AMP-2 (I) Page 3 of 168 MPSC Case No, U-12134-Exhibit Page C. GENCO Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 1. Parties’ Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 2. Commission Decision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 9 D. Transfer of Assets . . . . . . . . . . . . . . . . . . .1 . . . . . . . . . . . . . . . . . . . . . . . 52 1. Definition.................................................5 2 (a) Parties’ Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 (b) Commission Decision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 .............. 2. Valuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 ............. 54 ............. 57 E. Shared Services and Employees/Loans and Guarantees. . . . . . . . . . . . . . . 58 (a) Parties’ Positions . . . . . . . . . . . . . . . . . . . . . (b) Commission Decision . . . . . . . . . . . . . . . . . . . 1. Services and Employees. . . . . . . . . . . . . . . . . . . . . . . .............. 58 (a) Parties’ Positions. . . . . . . . . . . . . . . . . . . . . . .............. 58 (b) Commission Decision. . . . . . . . . . . . . . . . . . .............. 65 2. Loan/Guarantees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 (a) Decision in Case No. 8747 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 (b) Parties’ Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ,70 ic> c ommission Decision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 F. Reporting Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 1. Parties’ Positions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 2. Commission Decision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Direct Testimony of Anthony M. Ponticelli Page G. Promotional Practices and Marketing Communications . . . . . . . . . . . . . 82 1. Parties’ Positions. . . . . . . . . . . . . , . . . _. . . . . . . . . . . . . . . . . . . .82 2. Commission Decision . . . . . . . . . . . . . . . . . . . . H. Name andLogo. ........................... . . . . . . . . . . . . . 93 . . . . . 2. Commission Decision . . . . . . . . . . . . . . . . . . . . (a) Royalties . . . . . . . . . . . . . . . . . . . . . . I. Enforcement and Penalty Provisions. . . . . . . . . . . . 91 . . . . . . . . . . 93 . 1. Parties’ Positions . . . . . . . . . . . . . . . . . . . . . . . . (b) Disclaimers . . . . . . . . . . . . . . . . . . . . . .......... . . . . . . .......... 128 .......... 128 ......... 139 .......... 140 1. Parties’ Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 2. Commission Decision . . . . . . . . . . . . . . . . . . . . .......... 147 .......... 148 VI. ORDERED PARAGRAPHS. . . . . . . . . . . . . . . . . . . . APPENDIX A - Generic GENCO Code of Conduct . . . . . Direct Testimony of Anthony M. Ponticelli APPEARANCES ~ Andrew P. Mosier, Jr., and Dr. Kenneth Gordon, for Baltimore Gas & Electric Company. Andrew P. Mosier, Jr., Steven A. Morman and Kathy Davenport, for BGE Home Products and Services, Inc. Paul S. Buckley and James Wagner and Harry Warren, for Washington Gas. Kirk J. Emge, Mindy L. Herman and Dennis R. Wraase, for Potomac Electric Power Company. Gary Alexander, Thomas Kinnane and Chantel Omstein Freedman, for Air Conditioning Contractors of America - National Capital Chapter, Mid-Atlantic Petroleum Distribution Association and Association and Maryland Alliance for Fair Competition. Thomas Kinnane, Eleanor D. Craig and William Aitken, for Maryland Alliance for Fair Competition and Mid-Atlantic Petroleum Distributors Association. Gary R. Alexander and Suzanne Daycock, for Mid-Atlantic Power Supply Association. Marleen L. Brooks, for Potomac Edison Company, d/b/a Allegheny Power. Marta D. Harting and Jeffrey Tietbohl, for Chesapeake Utilities Corporation. Ransom E. (Ted) Davis, for Maryland Energy Administration. Christie Day Leiser, William H. Moore, Jr. and Thomas P. Perkins, III, for Conectiv Power Delivery and Delmarva Power & Light Company. William R. Moore, Jr., Thomas P. Perkins, III, and Randall V. Griffin, for Conectiv. Francis X. Wright, for Columbia Gas of Maryland, Inc. and Eastern Shore Gas of Maryland, Inc. Kenneth W. Christman and Melanie K. Popovich, for Columbia Gas of Maryland, Inc. Matthew W. Nayden and Terry Murray, for Trigen and Operators Energy Services. Jeffrey H. Howard, for Conectiv and Baltimore Gas & Electric Company. Rebecca Bowman, for Consumer Protection Division of the Attorney General’s Office. William B. Marcus, for JBS Energy, Inc. Mark A. MacDougall, for Southern Maryland Electric Cooperative. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-Z (I--) Page 6 of 168 Edward G. Banks Jr., Mike Wheatley, Charles H. Ireland and Douglas G. Sites, Jr., for Choptank Electric Cooperative, Inc., Thurmont Municipality and Town of Berlin. Thomas C. Osina, for Mid-Atlantic Propane Dealers Association. Lisa D. Yoho and Robin M. Nuschler, for Enron Energy Group Mary Elizabeth Tighe and Robin M. Nuschler, for Statoil Energy, Inc. William J. Fields, for Maryland Office of People’s Counsel. Tracey L. Stokes, Jeffrey Conopask, David L. Valcarenghi and Herbert Thompson, for Staff of the Public Service Commission of Maryland. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Paee 7 of 168 EXECUTIVE SUMMARY I. Introduction This Order, along with others issued during the restructuring proceedings, is designed to promote the creation of competitive electric and gas markets with appropriate customer safeguards. Building upon recent Commission decisions and the passage of recent legislation, this Order directs gas and electric companies to implement rules designed to ensure an appropriate degree of separation from their affiliates. The Commission takes these actions for the following reasons: (1) to prevent cross-subsidization of affiliates and maintain the financial integrity of regulated utilities; (2) to prevent affiliates from unduly exploiting any competitive advantage due to their relationship to the utility and help foster competitive markets for gas and electricity; (3) to minimize the sharing of confidential information; (4) to protect consumers and ratepayers; and (5) to prohibit discrimination by utilities in provision of utility services, The Commission sought to achieve a reasonable balance between the positions of the parties and the mission of the Commission along with the various statutory directives, which include the provision of just and reasonable rates, and maintenance of safe, reliable distribution systems. II. Discussion A. Standards of Conduct The Commission modifies the standards of conduct for transactions between a utility and both core and non-core affiliates that were adopted in Case No. 8747. Because of recent changes in energy markets and the move towards customer choice, the Commission concludes that new standards are required. Rather than choose the extremes of strict separation between utilities and affiliates on the one hand, or maintain the Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-A Page 8 of 168 standards of Case No. 8747 - which have proven to be less effective than originally expected - the Commission chooses a middle course. The Commission retains the core/non-core distinction established in Case No. 8747. restrictions on tying arrangements, discriminatory For example, previous treatment suppliers and joint sales leads will remain in. place. towards competitive However, joint promotions, marketing and advertising between a utility and its affiliates are now prohibited. The Commission, yet again, endorses asymmetric pricing for assets, and permits utilities and their affiliates to share certain employees performing general corporate tasks and services. The Commission finds that these principles can be beneficial to ratepayers, but do not enhance market power. B. GENCO Code of Conduct Except for a separate GENCO code of conduct, gas, electric and combination utilities should be subject to the same rules and practices adopted in this case. For electric companies, this Order lets stand the GENCO codes of conduct adopted in the Baltimore Gas and Electric Company (“BGE”) and Allegheny Power System (“APS”) individual settlements. The BGE GENCO code of conduct will be adopted as the generic code of conduct applicable to any utility operating in Maryland that does business with any company affiliate that acquires electric generation assets in the future. C. Cost Allocation Manual (CAM) and Reporting Requirements To address concerns about cross-subsidization, and to ensure that ratepayers receive all benefits to which they are entitled, the Commission will require most energy utilities to file Cost Allocation Manuals no later than November 1, 2000. More extensive reporting will be required to ensure that the CAM methodologies are being followed. In Direct Testimony of Anthony M. Ponticelli addition, the Commission will closely monitor the sharing of employees, loans and other financial transactions between a utility and its affiliates. D. Royalties and Disclaimers If a utility permits its affiliate to use the utility’s name and logo, the Commission finds that it is appropriate, in principle, to impute a royalty to the regulated gas and electric utilities: (1) for the value of the name and logo of a utility; and (2) for unquantified benefits conferred upon affiliates because of lack of complete separation This finding builds on precedents established in several prior Commission cases and represents the Commission’s continuing efforts to appropriately allocate the cost of benefits and services between utilities and affiliates to reduce and eliminate cross- subsidization. The Commission will docket separate proceedings to determine: (1) the appropriate royalty to be imputed to utilities for use of the name and logo; and (2) the unquantified assets that have been transferred from a utility to its affiliate(s). Such valuation shall be effective as a revenue adjustment to the cost of service effective July I, 2000. In addition, to minimize customer confusion the Commission will require prominently displayed disclaimers when an affiliate uses the utility’s name or logo. The disclaimers must state that the utility and the affiliate are separate entities, and that the Commission does not set the affiliate’s prices. E. Waivers and Exemptions In recognition of the unique circumstances of the various energy utilities in Maryland, the Commission provides for certain waivers and exemptions to the rules adopted in this Order. Municipal utilities and Eastern Shore Gas Company are exempt Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 10 of 168 from these rules. Cooperatives and small utilities are covered by these rules, but may request a waiver of these rules if they are unduly burdensome. III. Conclusion This Order establishes reasonable standards of conduct for electric and gas utilities and their affiliates in light of emerging competitive energy markets. Further this Order will serve to foster the development of competitive retail electric and gas markets within the State, maintaining the financial stability of regulated utilities, and promote opportunities for economic benefits for all customer classes. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 11 of 168 ORDER NO. 76292 IN THE MATTER OF THE? INVESTIGATION INTO AFFILIATED ACTIVITIES, PROMOTIONAL PRACTICES AND CODES OF CONDUCT OF REGULATED GAS AND ELECTRIC COMPANIES. I. * * BEFORE THE PUBLIC SERVICE COMMISSION OF MARYLAND * * CASE NO. 8820 BACKGROUND The Public Service Commission of Maryland (“Commission”) docketed this case on July 26, 1999 to examine issues relative to the relationship and conduct between Maryland’s utilities and their affiliates. The primary concern of this case is to ensure that ratepayers of the regulated entities do not subsidize an unregulated enterprise. In addition, Order No. 75381 directed the parties to address any remaining issues from Case No. 8747l, which focused upon affiliated activities and standards of conduct and Case No. 8677, which focused upon promotional practices. Finally, the passing of The Electric Customer Choice and Competition Act of 1999 (“the Act”) 2 and the Natural Gas Supplier Licensing and Consumer Protection Act of 2000 (“the Gas Act”) 3 provided further impetus to the Commission’s continuing effort to address changes taking place in the electric and gas industries and how these changes affect utility/affiliateinteractions. In CaseNo. 8577,4 an investigation into the relationship between Baltimore Gas and Electric Company (“BGE”) and its gas marketing affiliate, BNG, the Commission adopted four cost allocation and transfer pricing principles to be applied by BGE and ’ Re Aflliated Transactions and Af$liate Standards of Conduct of Companies Providing Gas or Electric prvice in +@yland, Ca.se No..8747, Order No. 74038; 89 MD PSC 54 (1998). Public Uthty Compames Arhcle, Annotated Code ofMaryland, Section 7-501 et seq. 3 Public Utility Companies Article, Annotated Code OfMaryland, Section 7-601 et seq. 4 Re Baltimore Gas and Electric Company; Small Business Coalition for Fair Utility Practices v. Baltimore Gas and Electric Company, Case No. 8577, Order No. 72107,86 MD PSC 225 (1995). Direct Testimony of Anthony M. Ponticelli BNG relative to transfers of assets, services and personnel between the companies. These principles were designed to ensure that BGE ratepayers would not pay for the activities of the utility affiliates and provide that: l cost allocations should be made on the basis of a fully distributed cost allocation methodology; l the cost of services provided by BGE to its affiliate should be based upon the full cost of such services, including any indirect costs; l l the fair market value of services which reasonably could be marketed by BGE to the public must be allocated as the imputed cost to its affiliate; and asymmetric pricing principles were adopted for transfers of assets between the utility and the affiliate. The Commission concluded that the adoption of these principles “will ensure that utility operations do not subsidize the subsidiary, and they will result in market prices being paid where appropriate.“5 In Case No. 8709, the Commission expanded upon this basic framework and adopted 12 standards of conduct to be followed by BGE in its relationship with BNG.6 These standards included rules requiring BGE to: l contemporaneously provide gas system information to competitive gas suppliers that it provides to BNG; l offer equal prices; l provide gas sales and delivery on similar terms; 0 apply its tariff in a similar manner to both BNG and suppliers; l and process service requests in a similar manner. ’ Id. at 234. In addition, the Commission affirmed its finding in Case No. 8487 which required BGE to reflect operations of BGE’s Gas Appliance and Service Department above-the-line. 6 Re BNG, Inc. Case No. 8709 Order No. 72523,87 MD PSC 43 (1996). Direct Testimony of Anthony M. Ponticelli In addition, the Commission made other findings to reduce cross-subsidization, to protect customer pricing and to help create a competitive natural gas market. Specifically, the Commission ordered BNG and BGE to operate from physically separate locations and prohibited shared sales leads and joint calls. Finally, the Commission found that while promotional material may allow BNG to be identified as an affiliate of BGE, neither BGE nor an affiliate may represent that any advantage accrues to customers or others in the use of BGE services as a result of that customer or others dealing with the affiliate. More recently, in Case No. 8677, the Commission initiated an investigation of the promotional practices of gas and electric companies to consider regulatory changes. In 1998, a Hearing Examiner issued a Proposed Order noting that significant changes, including restructuring, were taking place in these industries. Accordingly, the Hearing Examiner determined that many positions taken by the parties in Case No. 8677 had been superseded by changes in Commission policy or legislation, which rendered moot many of the parties’ comments and recommendations. Therefore, the Proposed Order recommended closing that case. The Commission concluded that it was appropriate to consider promotional practice issues in the overall context of restructuring the utility industry. Thus, Case No. 8677 has been closed and issues involving utility promotional practices will be addressed herein. On February 23, 1998, the Commission issued Order No. 74038 addressing transactions and standards of conduct for affiliates in its generic gas and electric proceeding in Case No. 8747. As discussed in more detail below, the Commission adopted 14 standards of conduct therein that apply to “core” gas and electric affiliates of Direct Testimony of Anthony M. Ponticelli all regulated utilities and four standards of conduct that apply to “non-core” affiliates.7 The Commission in that case also agreed to extend the four cost allocation principles from Case No. 8577 to all gas and electric utility businesses with unregulated affiliates. In light of the mandates contained in the recently adopted Act and other statutory requirements, the Commission is revisiting these issues in conjunction with other restructuring proceedings. The parties to this proceeding generally fall into three distinct groups: (a) the utilities; (b) potential competitive energy suppliers or marketers (“marketers”); and (c) regulatory/consumer advocates. The utilities advocate a restrained regulatory approach in this case, citing the advent of competition in their industry. Generally, they support a continuation of the affiliated activities standards and codes of conduct set forth in the Commission’s 1998 decision in Case No. 8747. In addition, the electric utilities support the individual codes of conduct recently adopted in their restructuring proceedings.’ In particular, the utilities claim that compliance reporting requirements are unnecessary and unfairly burdensome. They also take the position that broader disclaimers are generally unnecessary since any misconduct is governed by existing codes. Application different standards of conduct should be based upon the services provided, they say. of The utilities conclude that the standards adopted in Case No. 8747 and the settlement codes are sufficient and consistent with the Act and therefore, no further revisions or modifications are needed. On the other hand, marketers support strict regulation of Maryland utilities and their affiliates, citing the perceived competitive advantages local utilities hold. Marketers 7 In Case No. 8747, the term “core” service affiliate referred to affiliates engaged in activities previously provided by a utility as monopoly services (e.g., gas or electric marketing). “Non-core” services referred to all other services provided by the affiliates of utilities. ’ See Case Nos. 8794,8795,8796 and 8797. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-_) ( 168 Page150f generally recommend complete separation (locational, operational, personnel, financial, etc.) of the utility from all affiliates, and they support applying an extensive list of additional standards. Marketers also recommend that the transfer of assets, in particular electric generation assets, should be made at fair market value. Staffs comments in this proceeding have generally been consistent with the policies of the Commission set forth in Case Nos. 8577, 8709, and 8747. OPC generally favors the positions advocated by marketers. OPC strongly supports full separation of all utility affiliates and a prohibition of the use of the utility’s name and logo by an affiliate. A pre-hearing conference was held in this case on August 16, 1999. On September 10, 1999, the Commission adopted a list of 18 issues and directed the parties to file comments on these issues as provided in Order No. 7538 1.’ ’ The issues are as follows: . What standard(s) of conduct should govern the interaction between a utility and its affiliates? . Should there be different “non-core” services? . If an affiliate provides both “core” and “non-core” services, which standard(s) of conduct should apply? . Should different standards of conduct apply to a regulated utility and its GENCO than to other regulated utilities and their unregulated affiliates? . Should a utility’s affiliate(s) distribution territory? . Should the Commission establish a code of conduct regulating interactions between affiliates conducting separate activities where both activities have been deregulated? . What value should be used when utility assets or aIIYiated assets are sold or transferred between the companies (book or fair market value)? . What constitutes a “utility asset”‘? . What specific rules and procedures should the Commission adopt governing the sharing of employees and/or services between the utility and its affiliate? . What reporting requirements should be developed to demonstrate utilities are in compliance with the standards of conduct? standards of conduct depending on whether an affiliate provides “core” or be permitted to engage in the generation of electricity within the utility’s I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page16of168 The September 10, 1999 directive also determined that municipal utilities should be excluded from this proceeding and that discovery would not be necessary since this is a generic proceeding. Further, the Commission determined that pending the decision in this case, Order No. 74038 in Case No. 8747 should remain in effect. The parties filed Initial Comments on October 1, 1999. Reply Comments were filed October 26, 1999. The Commission held hearings in this matter from November 15 through November 19, 1999. Post-hearing Comments were filed December 10, 1999. II. A. STANDARDS OF REVIEW PSC Statutory Authority It is well settled that the Commission has broad discretionary powers to regulate traditional utility functions in Maryland. Section 2-l 12 of the PSC Law” provides that “the Commission has jurisdiction over each public service company that engages in or operates a utility business in the State” and that it “has the implied and incidental powers (continued) When should the details of utility’s proposed promotion be filed with the Commission? What requirements should govern marketing of standard offer service for utilities and their affiliates? What disclaimers should be provided to detail the relationship between a utility and its affiliate or between an affiliate and parent? Should the Commission’s Promotional Practices Regulations, codified as Subtitle 40 of Title 20 of the Code of Maryland Regulations, be revised? How and to what extent, if any, should utilities and/or their affiliates be permitted to engage in promotional practices as currently defined to offer incentives, rebates, or other promotions, including but not limited to, demand-side management to encourage the use or sale of electricity in any form? What requirements and restrictions should govern the relationship between utilities and their aftiliates in communications, marketing, and permissible promotional practices? What enforcement and penalty provisions should be developed by the Commission for violations relating to the Standards of Conduct? Should there be any differences in standards or practices between regulated companies that provide: 1) gas service; 2) electric service; and 3) combined electric and gas service? lo Public Utility Companies Article of the Annotated Code of Maryland (“the PSC Law”) Direct Testimony of Anthony M. Ponticelli needed or proper to carry out its functions.” Section 2-113 of the PSC Law provides that the Commission shall “supervise and regulate” public service companies subject to its jurisdiction to “ensure their operation in the interest of the public,” to “promote adequate, economical, and efficient delivery of utility services in the State without unjust discrimination,” and to “enforce compliance with the requirements of law by public companies, including requirements with respect to financial condition, service capitalization, franchises, plant, manner of operation, rates and service.” In addition to these broad powers, the Act sets forth certain legislative policies designed to facilitate the implementation of electric customer choice. Many of the provisions of the Act relate directly to utility/affiliate interactions. In particular, the Act requires the Commission to: ensure creation of competitive electric markets with appropriate customer safeguards; adopt appropriate codes of conduct; develop policies against discrimination; adopt complaint and enforcement procedures; and develop appropriate separation requirements. l1 This is consistent with Commission policies and initiatives in recent years. Specifically $ 7-505(b) (10) provides: (i) On or before July 1, 2000, the Commission shall issue orders or adopt regulations reasonably designed to ensure the creation of competitive electricity supply and electricity supply services markets, with appropriate customer safeguards. On or before July 1, 2000, the Commission shall require: 1. an appropriate code of conduct between the electric company and an affiliate providing electricity supply and electricity supply services in the State;2. access by electricity suppliers and customers to the electric company’s transmission and distribution system on a nondiscriminatory basis; 3. appropriate complaint and enforcement procedures; and 4. any other safeguards deemed necessary by the Commission to ensure the creation and maintenance of a competitive electricity supply and electricity supply services market. (iii) On or ‘I Section 7-505 (b>( 10) Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-L before July 1, 2000, the Commission shall require, among other factors, fUnctional, operational, structural, or legal separation between the electric company’s regulated businesses and its non-regulated businesses or nonregulated affiliates. In addition, 5 7-505(b)(3) requires the Commission to order electric companies to adopt policies and practices reasonably designed to prevent: (i) discrimination against a person, locality, or particular class of service or give undue or unreasonable preference in favor of the electric company’s own electricity supply, other services, divisions, or affiliates, if any; and(ii) any other forms of self-dealing or practices that could result in non-competitive electricity prices to customers. The Act also contains other important provisions relevant to this proceeding. The Act requires the Commission to establish rules regarding appropriate marketing and trade practices. l2 Section 7-505(b)(7) states that “[A]n electricity supplier may not engage in marketing, advertising, or trade practices that are unfair, false, misleading, or deceptive.” Further, the Act provides that: (i) An electric company shall comply with all requirementsof the Commission in conducting regulated operations in compliance with this article.(ii) The Commission shall require each electric company to adopt a code of conduct to be approved by the Commission by a date to be determined by the Commission to prevent regulated service customers from subsidizing the services of unregulated businesses or affiliates of the electric company. 13 Finally, the Act requires the Commission to “adopt regulations or issue orders to: (1) protect consumers, electric companies and electricity suppliers from anticompetitive and abusive practices;. . . and (7) establish procedures for dispute resolution.“r4 ” Section 7-505(b)(7) l3 Section 7-505(b)(13) I4 Section 7-507(e)(l) and (7) Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134-Exhibit AMP-2 (I-) Page 19of 168 Section 7-506(b) requires electric companies to provide distribution services in their distribution territories to all customers and electricity suppliers on rates, terms of access, and conditions that are comparable to the electric company’s own use of its distribution system. In addition, electric companies shall connect customers and deliver electricity on behalf of electricity suppliers consistent with the PSC Law.” These provisions are consistent with Commission policies adopted for the competitive provision of natural gas services. Non-discrimination in the provision of gas and electric services and access to monopoly distribution systems by competitive suppliers is a tindamental Commission requirement to implement competition in these markets. Section 7-507(e)(l) directs the Commission to adopt regulations or issue orders to protect consumers, electric companies, and electricity suppliers from anti-competitive and abusive practices. The Commission is also directed to require each electricity supplier to provide adequate and accurate customer information to enable customers to make informed choices regarding the purchase of any electricity services offered by the electricity supplier. l6 The Commission is also required to establish appropriate procedures for dispute resolution. I7 Similarly, the Gas Act requires the Commission to adopt consumer protection orders or regulations for gas suppliers that: “(1) protect consumers from discriminatory, unfair, deceptive, and anticompetitive acts and practices in the marketing, selling, or distributing of natural gas, [and] (2) provide for contracting, enrollment, and billing practices and procedures . . .“18 I5 Section 7-506(d). l6 Section 7-507(e)(2). l7 Section 7-507(e)(7). ‘* Gas Act, 5 7-604(a). The statute provides that the protections for gas and electric customers should be consistent, one with the other and that the requirements imposed on gas and electric suppliers should also be consistent. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 22 of 168 regulated utility services to marketers or their customers. Additionally, any information provided by a utility to its energy marketing affiliates related to the utility’s system, the marketing or sale of energy, or the delivery of energy was required to be made available contemporaneously to all non-affiliated energy suppliers. Of particular importance, the Commission determined in Case No. 8747 that an affiliate may use the utility’s name or logo, but that neither may represent that an advantage accrues as a result of dealing with the affiliate. However, the Commission clearly ordered that there must be a prominently displayed disclaimer, which states that the utility and affiliate are separate entities. The Commission also decided that a complete prohibition on utility/affiliate transactions would be inappropriate. Finally, the Commission determined that the management and operational principles and policies adopted in Case No. 8709 should be embodied in standards of conduct set forth therein.22 In resolving the many issues raised in this case regarding affiliate relations with their regulated utilities, the Commission is guided by the precedents established in prior cases and by the extensive directives found in the Act. Some parties advocated lessening oversight standards while others would have us adopt strict separation standards. The regulatory mission to protect ratepayers, ensure just and reasonable rates, and maintain the financial integrity of the regulated entity in order to assure a safe, reliable system for the provision of gas and electricity guides the decisions in this case. The Commission will be monitoring the implementation of these standards very carefully and will enforce them strictly. III. GENERAL POSITIONS OF THE PARTIES ** Although the Commission did not order full structural separation in either Case No. 8577 or Case No. 8709, in the latter proceeding, the Commission did direct that the operational and managerial personnel of BGE’s unregulated energy marketing affiliate be separate from BGE’s utility operations personnel. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 23 of 168 In this generic proceeding, the Commission solicited the views of interested parties concerning the overall framework for affiliate standards of conduct. Numerous parties responded with detailed recommendations. Generally, the utilities endorse a continuation of the standards promulgated in Case No. 8747, but consistent with recent electric restructuring settlements. Delmarva Power and Light Company, d/b/a Conectiv Power Delivery (“Conectiv”)23 stated that three principles should be adopted in this case. Standards of conduct should prevent cross-subsidization, allow free markets to operate, and protect customers rather than competitors.24 In addition, standards should differentiate between core and non-core afflliates.25 Cone&v stated that core standards should be “strictly limited” to the retail energy marketing affiliate that competes with the jurisdictional service of the affiliated utility within that utility’s franchised distribution service territory. Baltimore Gas and Electric Company (,‘BGE”)26, Power Company (“Pepco”)27, Potomac Electric and The Potomac Edison Company, d/b/a Allegheny Power (,‘APS”)28 all express support for the standards developed in Case No. 8747, as modified by their electric restructuring settlements.2g BGE stated that the proponents of change should be required to make a clear case for any changes from the 8747 standards and that the Commission should honor the recently adopted standards in its settlement. Pepto stated that there is no need for new standards which will only undermine the efficient 23 The written comments filed by Cone&v are at docket numbers 53,74 and 97. Conectiv also filed Joint Final Comments with BGE at Docket No. 102. 24 Docket No. 53. 25 In Case No. 8747, the Commission drew a distinction between core operations of affiliates - “those activities which duplicate or replace the essential services formerly provided only by a utility,” and noncore activities - “those activities which are unrelated to the utility company’s primary function.” Order No. 74038, 89 MD PSC 54, 66 (1998). The Commission has also stated that transactions are core-service related if the affiliate engages in “activities previously provided by a utility as a monopoly service.” Id. at 76. 26 BGE’s written comments are at docket numbers 57, 79 and 102. BGE also filed Joint Final Comments with Cone&v at Docket No. 102. 27 Pepto’s written comments are at docket numbers 64,83 and 106. 28 The written comments of APS are at docket numbers 46, and 96. 1 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 24 of 168 operation of the marketplace by providing artificial advantages to out-of-state competitors. The gas utilities in this proceeding generally support the principles espoused by the electric utilities. However, NUI Corporation (,NUI’y)30 and Chesapeake Utilities Corporation, Maryland Division (“Chesapeake”)31 conduct is inappropriate32 emphasize that a generic code of because the Commission should not impose the same standards for affiliate transactions and standards of conduct on all utilities.33 NUI and Chesapeake note that due to their smaller size, their regulated utility customers in Maryland benefit from being part of a larger organization. Washington Gas Light Company (“WGL”)34 and Columbia Gas of Maryland, Inc. (“Columbia”)35 also support the standards adopted in Case No. 8747. WGL argued that these standards reflect a balance for natural gas and other non-electricity marketing affiliates which adequately protects ratepayers without unduly restricting Maryland public service companies. WGL submitted that four goals must be met: no subsidies to affiliates, no undue preferences, a level playing field for all, and appropriate standards to protect consumers, not competitors. Columbia stated that a code should require utilities to offer services on a non-discriminatory basis, require that if confidential customer information is made available that it be available to all suppliers under similar terms, only permit a utility to engage in joint promotional activities with affiliates if such *’ The electric restructuring settlements are case numbers: 8794/8804 BGE, 8795 (Delmarva) Conectiv, 8796 Pepto, and 8797 (PE) APS. 3o NUT’s written comments are at docket numbers 69. NUI does business in Maryland through an operating division now known as NUI Elkton Gas. 31 Chesapeake’s written comments are at docket numbers 54, 75 and 100. The natural gas transmission segment of Chesapeake’s business is conducted through its wholly owned subsidiary, Eastern Shore Natural Gas. Eastern Shore’s activities are regulated by the FERC, according to Chesapeake. 32 NUI, Docket No. 69 at 3. 33 Chesapeake, Docket No. 54 at 3. 34 WGL’s written comments are at docket numbers 55,80 and 101. 35 Colombia’s written comments are at docket numbers 49, 78 and 98. Direct Testimony of Anthony M. Ponticelli MPSC CaseNo. U-12134-Exhibit AMP-2 (I-2 Page 25 of 168 opportunities are available to all marketers on a non-discriminatory basis, and prohibit utilities from promoting any particular energy supplier. Columbia concludes that the 8747 standards are more than adequate to accomplish the desired activities and that there are instances where the standards should be relaxed. Choptank Electric Cooperative (“Choptank”) has addressed the issues from the perspective of a local cooperative.36 Choptank generally agrees with Staff that the standards applicable to the utility and non-core affiliates adopted in Case No. 8747 provide adequate protection for customers and the competitive market.37 However, as for Standard Offer Service (“SOS”), Choptank noted that it has neither settled its stranded cost case nor agreed to any code of conduct adopted in the investor-owned electric restructuring cases.38 Choptank emphasizes that “[Clooperatives are treated differently under State of Maryland Law with regard to Standard Offer Service.“3g Section 7- 5 10(c)(3)(i) of the Act provides that cooperatives may choose to continue providing SOS beyond July 1, 2003.40 Since cooperatives may choose to continue providing SOS, Choptank concludes that it has been an oversight on Staffs part to conclude that the settlements in the investor-owned utility cases should form the basis for standards of conduct between the electric utility’s distribution business and its SOS business during the transition.41 “It is inappropriate for provisions that the four IOU’s have agreed to in settlement to apply universally to all electric companies in this case.“42 Further, while Staff suggested that the core service standards from Case No. 8747 should apply to all other energy affiliates, Choptank stated that there should be at least two modifications. 36 Docket No. 7 0 . 37 Id. at 2. 38 Id. at 2-3. 3g Id. at 3. 4o This is generally the termination date for investor-owned utilities to be required to provide SOS. 41 Docket No. 70 at 2-3. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhbit AMP-2 (1-A / Page26of 1 6 8 42 Id. at 2. 1 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Paae 27 of 168 As for sales leads,43 Choptank stated that as a member owned utility, if a customer requests a joint sales call or enters into contracts with a utility and its affiliate, joint calls should be permitted because this is “good member service.“44 According to Choptank, if a customer requests information about competitive core-service providers,45 to the extent a list of core-service competitors is provided (including affiliates), the Commission should be the one that evaluates the worthiness of the service quality of those on the list and maintains the list going forward.46 A number of intervenors either provide services which are competitive to services of a utility or an affiliate or are assessing Maryland’s restructuring energy markets with an eye toward becoming competitors of the incumbent natural gas and electric utilities, These “marketers” include: the Air Conditioning Contractors of America - National Capital Chapter, Maryland Alliance for Fair Competition and the Mid-Atlantic Petroleum Distributors Association (“Alliance”)47; the Mid-Atlantic Power Supply Association (“MAPSA”)48; Maryland Natural Gas, Ltd., t/a Operators Energy Services, Inc. and Baltimore Steam Company, t/a Trigen-Baltimore Energy Corporation (“Joint Commenters”)4g; Enron Energy Services, Inc. and Statoil Energy, Inc. (“Enron/Statoil”)50 and the Mid-Atlantic Propane Gas Association (“PGA”).” Generally the marketers propose a more stringent code of conduct than the standards adopted in Case No. 8747 The Alliance submitted that standards based on separation should be adopted to ensure that monopoly utilities do not interfere in competitive markets by conveying 43 44 45 46 47 48 4g So ” Case No. 8747, Standard Core No. 6 . Docket No. 70 at 4. Case No. 8747, Core Standard No. 7 . Id. The written comments of the Alliance are at Docket Nos. 59,87 and 108. The written comments of MAPSA are at Docket Nos. 6 3 , 86 and 1 0 9 . The written comments of the Joint Commenters are at Docket Nos. 6 1, 84 and 107. The written comments of EnronMatoil are at Docket Nos. 60,85 and 104. The written comments of PGA are at Docket No. 45. Direct Testimony of Anthony M. Ponticelli substantial and irreproducible advantages upon their unregulated affiliates, and to ensure that ratepayers do not cross-subsidize the utilities’ unregulated ventures.52 The Alliance concludes that separation also renders much of the tracking, enforcement and dispute resolution procedures unnecessary.53 The Alliance has proposed a code of conduct for Commission adoption.54 MAPSA recommends replacing the core/non-core distinction with a distinction between regulated utility services and unregulated activities. A code of conduct should also require physical and operational separation of the utility and affiliate with exceptions held to a minimum. All utility services should be provided on a non-discriminatory basis. MAPSA also contends that to the extent permitted, transfers of assets should be at least at fair market value. MAPSA opposes the sharing and non-permanent transfer of operational personnel as well as joint promotions and marketing. In addition, MAPSA asserted that a disclaimer should be required where the affiliate uses the name and logo of the utility. Finally, MAPSA advocates adoption of strict and expeditious compliance enforcement and requirements. The Joint Commenters say that the unequal starting positions of potential competitors greatly complicates the transition to competition and that inertia may preserve the utility’s dominant market share. The Joint Commenters say the Commission should adopt standards on non-discrimination, disclosures, information, and separation. Specifically, the utility should not disclose customer information to affiliates except where the customer consents to disclosure and the information is available to all competitors on a non-discriminatory basis. :’ A$iance; Docket No. 59 at 4. 54 Docket No. 59, Appendix A. Affiliates should be prohibited from Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 29 of 168 advertising their affiliation with utilities, or using utility names or logos. The Joint Commenters emphasize that in order for these standards to be of benefit, they must be enforceable. Therefore, the Commission should require all exchanges between the utility and its affiliates to be made public unless the utility has, in advance, met its burden of proving that the public interest warrants exemption for a particular transaction or class of transactions. Further, the utility should establish a single gateway for all electronic interchange with its affiliates and publicly post the full prices, terms and conditions upon which it buys services from an affiliate or sells services to an affiliate. The Joint Commenters conclude that strict structural separation provides a more certain and easy method for controlling the abuse of market power than either cost accounting rules or reporting requirements. EnronBtatoil submitted that anti-competitive conduct by utilities, such as discrimination in providing access to essential facilities, sharing of information with affiliates and cross-subsidization, must be prohibited if consumers are to see the benefits that come from competitive alternatives. Enron/Statoil concludes that the Case No. 8747 standards represent a good starting point. However, as a result of the Act and changes about to take place in the provision of energy services, certain additional standards and a degree of re-tooling of existing standards is required. Enron/Statoil submitted that physical and operational separation between the utility and all unregulated competitive affiliates will minimize inadvertent interaction and communications among personnel that should not be interacting. They believe that, to be meaningful, the distribution, generation, and marketing businesses must be separated from each other. In addition, during the transition period, there is a need for functional separation within the utility between merchant-related (i.e., Standard Offer Service) activities and wires-related Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 30 of 168 activities, Once appropriate separation principles are established, EnronBtatoil asserted that standards must govern the conduct between these separate entities and draw bright lines between permissible and impermissible behavior To effectuate these goals, EnronBtatoil Case No. 8747 code of conduct. proposes a number of additions to the First, to ensure non-discrimination, EnronBtatoil suggested that a distribution company should be prohibited from providing preferential services to an affiliate, transmission service should be supplied only under the utility’s FERC open access tariff and associated rules, and utilities should provide distribution service only under their Commission approved tariff. Second, EnronBtatoil advocates a prohibition on the promotion of SOS because as a default service, SOS is not intended to be a service that is marketed. Citing examples in Pennsylvania, Enron/Statoil said that if the incumbent utility is allowed to market SOS, then it will undermine the development of a competitive market. Third, they propose six modifications to the existing code to strengthen the protections against affiliate abuse. GeneralIy, these proposals prohibit affiliates from representing that their service is superior, or that there is any benefit to a distribution customer by purchasing power from an affiliate. These rules are extended to gas and combination utilities as well. Finally, Enron/Statoil recommends disclaimers for affiliates, including that the affiliate is not regulated by the Commission. Enron/Statoil stated that name recognition for affiliates is at odds with competitive goals. Competition, they claim, is furthered only if affiliates are made to market and attract customers based on the quality and price of their own stand-alone services. If the use of common names and logos is not prohibited, however, Enron/Statoil recommends that the Commission require the afliliate to pay fair market value for such use. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (1-A Page 31 of 168 The Mid-Atlantic Propane Gas Association generally favors separation, competitive procurement, no sharing of customer information or billing, and nondiscriminatory services by utilities. Further, joint promotions with an affiliate should be permitted only if such promotions are made available to third parties under the same terms and conditions. PGA also argued that affiliates should be prohibited from claiming any advantage due to their relationship with the utility. Affiliates should be prohibited from using trade names or logos of the utility, but, an affiliate could identify itself as a subsidiary of a utility. Sales leads should be prohibited unless provided by the utility to all suppliers, with certain customer privacy protections. Transfers of assets, services or personnel should comply with a Cost Allocation Manual (“CAM”) and be at market rates. Complaints should first be filed with the utility and then with the Commission if not resolved by the utility within 45 days. The Commission should audit and inspect utilities as necessary to enforce compliance according to the PGA. The Office of People’s Counsel (“OPC”)” submitted extensive comments in this proceeding. OPC submitted that a code of conduct for affiliated businesses is important for two reasons: 1) to avoid cross-subsidies; and 2) to prevent affiliates from gaining an advantage in their retail market because of their affiliation to the regulated utility. OPC advocates complete separation of utility and affiliate activities, except for shared corporate services. According to OPC, clear separation of entities and names has an added advantage in that it makes enforcement of affiliate rules easier and less invasive. I f any other employees are shared, asymmetric pricing (at the greater of market price or book value) should be used or fully allocated costs plus a 10% adder to cover unquantified costs and benefits. Utility assets, including intellectual property, should be I I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-_) Paee 32 of 168 priced at the higher of cost or fair market value. Sharing of customer databases and billing systems should be prohibited unless offered to other market participants at the same cost. Joint marketing of utility and affiliate services should also be prohibited. Books and records should be available to the Commission and periodic audits performed to assure compliance with the standards. Affiliates should be financially separate to avoid adverse impacts on the utility or the utility should be compensated for loans and guarantees. The Commission should also adopt restrictions on utility dividend pay-outs that assure that the utility capital structure is maintained at a reasonable level and that the worthiness of the utility is not impaired by transfers to the holding company. The Attorney General’s Consumer Protection Division (“AG-CPD”)56 participated in this case. also According to AG-CPD, consumers must be able to make informed decisions based upon complete and accurate information regarding goods and services. Initially, AG-CPD stated that consumers need to know who is making the offer and the relationship of that entity to other companies participating in the electricity marketplace in order for consumers to make informed purchasing decisions.57 In its Reply Comments, the AG-CPD stated that “[Ulpon reflection, however, we realize that no amount of disclosure can overcome the misimpression given to consumers by an affiliate’s use of its parent utility’s name or logo in its advertising and promotional materials.7’58 . Since regulated utilities will operate separate and apart from their deregulated affiliates, the AG-CPD concludes that it would be inappropriate for these affiliates to use the name or logo of the utility. 55 OPC’s written comments are at docket numbers 50, 77 and 103. OPC’s testimony was prepared by William B. Marcus. 56 The written comments of the AG-CPD are at docket numbers 52,71 and 95. s7 Docket No. 52 at 1. ” Docket No. 71 at 1 Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134-Exhibit AMP-2 (I) Page 33 of 168 The Public Service Commission Staff (“StafY)5g recommends that the core/non- core definitions that were adopted in Case No. 8747 be replaced with a broader model of affiliate relationships. Staff asserted that its model addresses changes in the industry that result from the Act and the electric utility stranded cost settlements. Staff recommends that utility/affiliate relationships be separated itit0 four distinct categories. Staffs position is summarized as follows: 1) For the Regulated Electric Company (Electric Company) and all non-energy affiliates, Staff recommends the Standards of Conduct adopted in Case No. 8747 for non-core services, after making the language consistent with the Act, 2) For the Electric Company and the SOS provider, Staff recommends the generic version of the Standards of Conduct for SOS contained in the individual settlement agreements. 3) For the Electric Company and its GENCO affiliate, Staff recommends that during the transition period, the generic standards based on the individual settlement agreements for GENCOs should apply. Following the transition period, the GENCO should be fully structurally separated from the electric company, and that standards of conduct adopted for energy service affiliates in Case No. 8747, language corrected, should apply. 4) For the Electric Company (Gas Company) and all other Energy Supply affiliates, the Staff recommends the standards of conduct adopted for energy service affiliates in Case No. 8747, language corrected, should apply, as well as the Equal Access Standards developed in the settlements.60 With regard to these standards, Staff argued that the non-core standards applied to nonenergy afflliates Staff, the GEN?IO are all-inclusive, flexible, and avoid micro-management. According to standards in the electric settlements are consistent with the Case No. 8747 standards and in addition, include necessary customer and market protections for the transition period. Therefore, Staff does not believe that additional generic standards need to be developed for gas company affiliate relationships or any other relevant person during the transition period. However, afterward the GENCO must be fUy structurally 59 Staffs written comments are at Docket Nos. 51,73 and 105. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (1-A Page 34 of 168 separated from the electric company in order to comply with the Act. This would also restrict any financial relationship between these aftiliates such as loans or loan guarantees. In conclusion, Staff argued that standards should be designed to protect customers from anti-competitive abuses, including equal access limitations, cross-subsidization, information asymmetries, and financial risks. However, standards should not, according to Staff, deny customers the benefits of efficiencies interaction, nor should the affiliate that can result from affrliate face unnecessary restrictions that could result in financial harm compared to their competitors. Iv. NEW STANDARDS OF CONDUCT The Commission concludes that the standards of conduct for transactions between a utility and both core and non-core affrliates that were adopted in Case No. 8747 provide a good starting point, but should be modified. Those standards reflected appropriate decisions at that time. However, with the advent of electric generation competition, the expansion of the competitive gas programs, legislative changes, the many changes utilities are currently undergoing, and the compliance problems that may have arisen as a result of perceived ambiguities in the standards, it is necessary to revisit those standards. The new standards of conduct adopted in this case are based upon the record herein and are intended to-foster the following important Commission goals to: 0 l 0 prevent cross-subsidization of affiliates; prevent affiliates from gaining any improper advantage in their competitive markets because of their affiliation to the regulated entity; minimize inappropriate communication between the utility and afftliate regarding confidential information; ‘a Docket No. 51 at 15. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Page 35 of 168 l protect the privacy of consumers; and l prohibit discrimination in the provision of regulated services. Some parties recommended that the Commission impose strict structural separation between utilities and all affiliates to advance these goals. Other parties suggested that the 8747 standards were sufficient to meet these goals and therefore, no changes were necessary. After analyzing the record in this case, the Commission has chosen a more moderate course than strict structural separation because it recognizes that certain economies of scale and scope can be beneficial to ratepayers. The Commission is aware that it must be vigilant in making sure that utilities and their affiliates do not overstep appropriate boundaries to disadvantage the ratepayers or harm the competitive markets. Furthermore, the Commission is mindful that compliance with the 8747 standards has been uneven at best. Consequently, the Commission has chosen to enhance the standards of conduct and broaden their applicability to non-core affiliate transactions in certain instances. Standards of Conduct for Utilities in Transactions With Core Service Affiliates 1. Neither a utility nor its core service affiliate(s) shall represent that any advantage accrues to a customer or others in the use of utility services as a result of that . customer or others dealing with the core service affiliate(s). Neither a utility nor its core service affiliate(s) shall represent that their affiliation allows the core service affiliate(s) to provide a service superior to that available from other suppliers. 2. Joint sales calls may not be initiated either by a utility or its core service affiliate(s) in order to avoid the appearance of favoritism. If a customer requests a joint sales call, joint calls may be conducted. If a customer enters into a contract with a core service affiliate, a joint call relating to that contract may be conducted. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 36 of 168 3. Advertising material utilized by a core service affiliate of the utility may identify the core service affiliate’s association with the utility. If the core service affiliate identifies its association with the utility, then each advertisement must state that the core service affiliate is “not the same company as the utility” and that the core service affiliate’s “prices are not set by the Maryland Public Service Commission.” If core service affiliates share the name or logo of the. utility, the core service affiliate(s) must state the above disclaimer in any advertising material. 4. Joint promotions, marketing, and advertising between a utility and its core service affiliate(s) are prohibited. 5. A utility and its core service affiliate(s) shall operate from physically separate locations to avoid the inadvertent sharing of information. 6. A utility must not provide sales leads to its core service affiliate(s). It must refrain from speaking for or appearing to speak on behalf of its core service affiliate(s). 7. If a customer requests information from the utility about competitive core services, to the extent the utility responds to the request, it shall provide a list of all similar providers of that core service on its system. It shall not highlight or promote its core service affiliate(s) in any way. 8. A utility must process all requests for service by any provider in the same manner and within the same period of time as it processes requests for service from its core service affiliate(s). P. A utility must apply all the terms and conditions of its tariff and other tariff provisions related to delivery of energy services in the same manner, without regard to whether the supplier is a core service affiliate. 1 0 A utility may not condition or tie the provision of regulated utility services to any other product or service. 11. A utility may not give any preference to its core service affiliate(s) or customers of its core service affiliate(s) in providing regulated utility services. The utility shall treat all similarly situated providers and their customers Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page 37 of 168 in the same manner as the utility treats the core service affiliate or the core service affiliate’s customers. 12. Except upon the informed consent of the customer, a utility may not disclose any customer-specific information obtained in connection with the provision of regulated utility services. This requirement does not apply to the extent a utility makes a disclosure that complies with the Commission’s Consumer Protection Orders, Nos. 75949 and 76110. 13. A utility must contemporaneously disclose any information provided to its energy marketing affiliate(s) to all non-affiliated suppliers or potential non-affiliated suppliers on the system with respect to its system, the marketing or sale of energy to customers or potential customers, or the delivery of energy to or on its system. Disclosure of such information must be made by a posting on the general alert screen of the utility’s electronic bulletin board. 14. A utility must offer the same discounts, rebates, fee waivers, penalty waivers or other special provisions to all similarly situated non-affiliated suppliers or customers that it may offer its affrliate or customers of its affiliate. The utility must make such contemporaneous offers by making an appropriate posting on the general alert screen of its electronic bulletin board, or by some other appropriate fashion which insures an equal ability and time to utilize such offering. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) 1Page38of168 Standards of Conduct for Utilities in Transactions With Non-Core Service Affiliates 1. Neither a utility nor its non-core service affiliate(s) shall represent that any advantage accrues to a customer or others in the use of utility services as a result of that customer or others dealing with the non-core service affiliate(s). Neither a utility nor its non-core service affiliate(s) shall represent that their affiliation allows the non core service affiliate(s) to provide a service superior to that available from other suppliers. 2. A utility may not give any preference to its noncore service affiliate(s) or customers of its non-core service affiliate(s) in providing regulated utility services. The utility shall treat all similarly situated providers and their customers in the same manner as the utility treats the non-core service affiliate or the non-core service affiliate’s customers. 3. Advertising material utilized by a non-core service affiliate of the utility may identify the non-core service aff~liate’s association with the utility. If the non-core service affiliate identifies its association with the utility, then each advertisement must state that the non-core service affiliate is “not the same company as the utility.” If non-core service affiliates share the name or logo of the utility, the non-core service affiliate(s) must state the above disclaimer in any advertising material. 4. A utility may not condition or tie the provision of regulated utility services to any other product or service. 5. Joint promotions, marketing and advertising between a utility and its non-core service affXate(s) are prohibited. 6. Except upon the informed consent of the customer, a utility may not disclose any customer-specific information obtained in connection with the provision of regulated utility services. This / Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 39 of 168 requirement does not apply to the extent a utility makes a disclosure that complies with the Commission’s Consumer Protection Orders, Nos. 75949 and 76110. 7. A utility must offer the same discounts, rebates, fee waivers, or penalty waivers or other special provisions to all similarly situated non-affiliated suppliers or customers that it may offer its affiliate or customers of its non-core service affiliate. Core and Non-Core Standards No. 1 have been modified to clarify the Commission’s policy prohibiting any representation or suggestion that the relationship between a utility and its affiliate allows the affiliate to provide a service that is superior to competitors. These standards further prohibit any representation or suggestion that an advantage accrues to a customer in the use of utility services as a result of dealing with the affiliate. This broad general non-discrimination provision reflects longstanding Commission policy and legal requirements, particularly 5 7-505(b)(3). Core Standard No. 2 prohibits joint sales calls because the Commission wants to prevent utilities from favoring their affiliates in ways that could be detrimental to the development of competitive markets. Moreover, the modifications to this standard clarify that the Commission will only permit joint sales calls upon the request of a customer. However, it does not prevent joint calls once a contract has been entered into between an affiliate and a customer Core and Non-Core Standard No. 3 continues to permit an affiliate to identify its association with a utility in its advertising materials. However, the Commission will now require appropriate disclaimers to protect the public from confusion. This is a modification to our previous standard because the Commission believes it is important that customers clearly understand that they are not dealing with the utility. The core ’/ Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - E&bit AMP-2 (I--) Page40of168 standard has an additional disclaimer that requires affiliates to notify customers that the affiliate’s services, which generally were formerly regulated monopoly services, are not subject to price regulation by the Commission. Core Standard Number 4 implements a complete ban on joint promotions with a core affYiate.61 This is a modification to the previous standard adopted in Case No. 8747 which permitted such promotions, provided such promotions were offered to all other core service competitors upon the same terms and conditions. This prohibition is extended to marketing and advertising practices as well. The Commission concludes that it is not the role of utilities and their ratepayers to promote or market the activities of affiliates. Affiliates should succeed or fail as a result of their own efforts. Lastly, the prohibition is made applicable to transactions with non-core affiliates in Non-Core Standard No. 5 because the Commission’s concerns regarding cross-subsidization and a competitive marketplace are not limited to utility transactions with core affiliates. Consequently, use of the utilities’ billing envelope for affiliate marketing materials is prohibited for both core and non-core affiliates. Additionally, some of the parties to this proceeding requested clarification on whether certain specific joint promotional or marketing practices are prohibited by the Commission’s codes of conduct. Several parties have asked whether the following practices are permissible: shared booths at a fair or trade show; T-shirts or other personal items indicating the names of both a utility and an affiliate; joint web sites as well as “hyperlinks” from a utility’s web site to an affiliate’s; and references or access to an ‘I Joint promotions do not include billing. The Commission has previously addressed billing for electric and gas supply, which permits all marketers (both affiliate and non-aEiliates) to use the utility’s bill for consolidated billing. A non-core affiliate may use the utility’s bill to bill for its services. 1 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 41 of 168 affiliate through a utility’s call center. The Commission hereby declares that all of these efforts at joint marketing, advertising and promotions which inappropriately corporate efforts to market their sales and services are specifically prohibited. link This is because these references would create an inappropriate benefit for an affiliate in the newly competitive markets. In addition, misrepresentations of an affiliate’s relationship with the utility would cause customers to be confused that the utility and an affiliate are the same company. Similarly, the Commission wishes to specifically note that an affiliate’s use of the phrase, “the company you’ve known and trusted [for X years]” or, comparable phrases, are misleading because they falsely imply that the affiliate has a history of service and reliability that is co-extensive with the utility. Therefore, these representations are hereby prohibited. Core Standard No. 5 requires a utility and a core affiliate to operate from separate locations. This protection is necessary to prevent the inadvertent sharing of market sensitive information and to promote and protect the competitive environment. Core Standards No. 6, No. 7 and No. 11 as well as Non-Core Standard No. 2 reflect the need to prohibit utilities from bestowing undue advantages upon affiliates. This serves to safeguard competition and encourage marketers to offer their services in Maryland. Neti language has been added to clarify these prohibitions. Core Standards No. 8, No. 9 and No. 13 are specific non-discrimination provisions. As the Commission has stated repeatedly, non-discrimination in the provision of regulated utility services is a hallmark of Commission policy. Utilities are to apply their tariffs evenhandedly. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-2 Page 42 of 168 Core Standard No. 10 and Non-Core Standard No. 4 reflect the fact that consumers should not be bound to purchase anything to receive natural gas or electric service. These consumer protection standards reflect long-standing Commission policy. Core Standard No. 12 has been modified to reflect recent Commission decisions regarding the disclosure of confidential information. As the Commission stated in its recent consumer protection orders, utilities may sell customer lists (consisting of customer names, addresses and telephone numbers) upon the same terms to affiliates and non-affiliates, provided that the utility conspicuously discloses to affected customers that the utility intends to release customer lists and that customers may prevent disclosure upon request. The Act62 also permits electric companies and suppliers to disclose a customer’s billing, payment and credit information for bill collection and credit reporting purposes. In all other instances, except upon the informed consent of the customer, a utility may not disclose any customer-specific information obtained in connection with the provision of regulated utility services. The Commission finds that consumer confidentiality is such an important issue that the protections should be extended to transactions involving non-core affiliates. This is embodied in new Non-Core Standard No. 6. Core Standard No. 14 requires utilities to offer the same rebates and other special promotions on‘a non-discriminatory basis. New Non-Core Standard No. 7 applies this rule to transactions with non-core affiliates because of the rapid changes taking place in the scope of affiliate activities and the need to prohibit utilities from bestowing undue benefits on these new affiliates. Furthermore, the Commission wishes to clarify that Core Standard No. 14 and Non-Core Standard No. 7 do not permit utilities to engage in joint 62 Section 7-505(b)(6). Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134-Exhibit AMP-2 (I--) Page 43 of 168 -, promotions, marketing or advertising in contravention of Core Standard No. 4 and new Non-Core Standard No. 5. As a final matter, the Commission notes that municipal utilities and Eastern Shore Gas Company are exempt from this Order.63 Furthermore, cooperatives and small utilities are covered by these standards of conduct and other rules set forth herein. However, because of their unique characteristics, cooperatives and small utilities may have these rules waived by the Commission if, upon request, the Commission determines that the rules are unduly burdensome. Finally, the parties are advised that the Commission may revisit some issues at the end of the electric restructuring transition period, if appropriate, or at an earlier date, if necessary. V. A. ISSUES Core and Non-Core Issues64 1. Parties’ Positions A key issue raised in these proceedings is the’distinction between “core” and “non-core” services. The utilities generally accept the core/non-core distinction but emphasize that it is the nature of the services that is the distinguishing feature, not the affiliate itself. Dr. Kenneth Gordon, Senior Vice President of National Economic Research Associates, Inc. (“NERA”) testified as a policy witness on behalf of several utility companies. 65 He stated that the purpose of standards of conduct covering distribution utilities and core affiliates is to prevent misuse of the distribution utility’s control of essential facilities and to prevent subsidies of competitive energy suppliers by the utilities. Essential facilities, Dr. Gordon argued, are not involved in non-core z Order does not apply to Municipalities and ESGC. This section deals with Issue No. 2: Should there be different standards of conduct depending on whether an affiliate provides “core” or “non-core” services? and Issue No. 3: If an affiliate provides both “core” and “non-core” services, which standard(s) of conduct should apply? MPSC Direct Testimony of Anthony M. Ponticelli Case No. U-12134-Exhibit AMP-2 (I-) Page 44 of 168 activities. Therefore, he concludes that it is appropriate to exclude non-core affiliate activities from standards of conduct designed for core service affiliates. In addition, he takes the position that, absent demonstration that non-core activities involve crosssubsidization or discriminatory transfers of public utility services, products or information, then the Commission should not be concerned with the activities of nonenergy affiliates. Dr. Gordon submitted that consumers benefit when utilities compete in non-energy markets. Dr. Gordon concludes that “[Tlhe application of the standards of conduct to the activities of non-energy affiliates is unnecessary and would only serve to artificially limit the competition faced by firms in those non-core, non-utility markets.“@’ Conectiv noted that the non-core markets in which Conectiv and its affiliates in Maryland compete are generally “fully mature, vigorously competitive markets.” The utility and its affiliates are the new entrants and as such, do not pose any threat of monopolizing any one of the existing markets.67 Pepto also recommends eliminating entirely the regulations governing utilities and non-core service affiliates. According to Pepto, “Maryland utilities enjoy no special advantages in the provision of ‘non-core’ services and should not be handicapped in their efforts to build businesses in ‘non-core’ areas.“68 The utilities also take the position that the Commission should avoid imposing the strictest code of conduct on all activities of the “hybrid” affiliate which is an affiliate that provides both core and non-core services. According to Pepto, “[Tlhe standards of conduct should apply on the basis of the type of service being provided by the affrliate.“6g WGL, Columbia and Chesapeake agree.70 BGE stated that “an across-the-board 65 Dr. Gordon’s testimony was sponsored by BGE, Conectiv, Columbia, Pepto and APS. 66 67 68 6g ” Docket Docket Docket Docket Docket No. No. No. No. No. 56 atp . 14. 53 atp. 13-14. 64, Attachment A, p . 1. 64, Attachment A, at 1 - 2 . 55, Appendix A, at 2; Docket No. 49 at 3; and Docket No. 54. Direct Testimony of Anthony M. Ponticelli application” of the core standards “may only lead to the creation of additional affiliated companies in order to achieve compliance.“71 Conectiv submitted that as a general rule, the core standards should be applied only to energy transactions engaged in by the affiliate within the utility’s regulated service territory.72 The marketers take a much different position. Generally, they recommend a single code of conduct, which is more stringent then what the utilities proposed. The Alliance argued that “[Tlhere should be no distinction in the standards of conduct that apply to the relationship of the utility and the affiliate regardless of the services provided by the affrliate.“73 According to Enron/Statoil, “[A]11 services provided by distribution companies are core in nature, and it is appropriate for a single set of standards to govern all behavior of the monopoly utility with regard to its affrliates.“74 The Joint Commenters say that there is not any single bright line test and “[Biasing different codes of conduct on a distinction between core and non-core services places too much pressure on the determination of the core vs. non-core nature of an. affiliate’s activities.“75 However, if there are to be two sets of standards, the marketers advocate application of the core service standards to hybrid affiliates. According to the Alliance, “by applying the most stringent standards that are applicable to any one component of the business to the entire business, the Commission will ensure that business is not able to use less stringent standards to gain a competitive advantage in the market.‘y76 MAPSA argued that, in light of the evolution of the energy services markets, the Commission should disregard the core/non-core services distinction and focus instead ” Docket ‘* Docket 73 Docket 74 Docket 75 Docket 76 Docket No. No. No. No. No. No. 57 at 5 . 53 at 1 4 . 59 at p. 5 . 60 at p. 16. 61 at p. 9. 59 at 8 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I--) Page 46 of 168 upon the distinction between the regulated services of the utility and any unregulated activities. If any distinction beyond this is necessary, then it should be based upon an affiliate’s provision of energy-related (i.e., traditional utility services) or non-energyrelated activities.77 OPC emphasizes that a core vs. non-core distinction should not be related as much to the energy-related nature of the business as to the type and location of products being sold.“78 OPC suggested that evidence indicates that utility name recognition is very low outside the utility’s service territory. “If there is a differentiation in applicability of standards, more stringent standards would be necessary for “core” products and services, marketed in the utility’s territory.“7g OPC asserted that issues of self-dealing, unfair competition and market power are more likely to apply to massmarketed retail unregulated activities that target the utility’s customers. Consequently, more stringent requirements are necessary for affiliates that target the utility’s native customers.*’ OPC concludes that, “[I]f a single affiliate provides both core and,non-core services, the core service code of conduct should apply to that affiliate.“*i Staff has recommended replacing the core/non-core distinction with a four-part model of affiliate relationships that reflects the changes in the industry as a result of the passage of new legislation and the settlements of the stranded cost cases.82 Staff also noted that the electric company’s power marketing affiliates are currently providing both core and non-core services. According to Staff, during the transition period, the generic ” Docket No. 63 at p . 6. 78 Docket No. 50 at p. 12. “Id. *‘Id. ” Id. at 14. 82 Docket No. 5 1 at p. 1 5 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page47of168 settlement standards are adequate for hybrid affiliates. After the transition period, Staff supports application of the core service standards to hybrid affiliates. 2. Commission Decision In Case No. 8747, the Commission observed that “[mloving from monopoly providers to provider choice introduces complexities not in existence” before.83 The Commission stated: The standards of conduct which we adopt today will put all participants in these emerging markets on notice as to those things which a utility may and may not do in interactions/transactions with its energy affiliates. Thus, in addition to protecting customers of the regulated utility, our interest in prescribing these standards of conduct is to facilitate the growth of competitive markets in the retail sale of gas and electricity. If such markets can be achieved, consumers should benefit through lower prices and expanded choices for these services. From the standards of conduct to be applied to a utility’s energy affiliates, we adopt a more limited set of standards to be applied to affiliate activities unrelated to the core utility business. For non-core service affiliates, our interest extends to standards necessary to assure just and reasonable rates for and the adequate provision of regulated utility services and to protect against the preferential provision of utility services.84 The Commission then adopted four non-core affiliate standards of conduct and 14 coreservice afIXate standards in Case No. 8747. The Commission is mindful of the rapid changes taking place in the energy marketplace. Some parties have advocated standards based upon energy or non-energy affiliate relationships. Others have suggested that one set of standards should apply to all affiliate relationships. Multiple variants have been suggested by a few parties. However, the Commission finds that the core/non-core standards reflect the fact that important 83 Case No. 8747, Order No. 74038,89 MD PSC 54 ,67 (1998). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 48 of 168 distinctions exist between various types of utility/affiliate transactions, Furthermore, these standards have been tailored to prevent cross-subsidization of affiliates by utilities, minimize any anti-competitive conduct as a result of transactions between utilities and their affiliates and to preserve the confidentiality of certain information and data. Upon analysis, the Commission concludes that the basic.core/non-core framework continues to be appropriate and will be retained for the affiliate standards of conduct. The Commission has also stated that “jurisdiction over a utility’s unregulated activities exists to the extent ‘necessary to assure just and reasonable rates for and the adequate provision of regulated utility services.“‘85 In addition: The Commission’s regulatory authority extends to public utility services. “Public utility services” are limited to those services which a utility company provides under the privileges granted to it by the State. Thus, the Commission’s jurisdictional powers permit us to regulate ancillary or miscellaneous business activities related to a company’s franchise rights and duties to provide utility service. Further, the Commission regulates those practices and services that have a sufficient nexus to the utility company’s status as a public utility.86 (emphasis added) Furthermore, as a result of passage of the Natural Gas Act, the Legislature has clarified the Commission’s authority and jurisdiction over gas companies and gas suppliers. Generally, this authority is consistent with the Commission’s present authority over electric companies and electric suppliers. Therefore, this Order will apply to all gas and electric utilities in Maryland, and all core affiliates. This Order extends to non-core affiliates to the extent necessary to protect regulated services, the financial integrity of regulated entities, and to avoid cross-subsidization. 84 Id. at p. 19-20. 85 Id. 86 Case No. 8577, Order No. 72107,86 MD PSC 225,230 (1995). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Page 49 of 168 For purposes of clarification, the Commission finds that core services of a gas utility include the provision of electric service and core services of an electric company include the provision of gas service. This clarification avoids the incongruous result of stricter treatment of a combination gas and electric utility compared with a gas only or electric only utility. Therefore, all affiliates that provide essential gas or electric services will be deemed “core affiliates.” Furthermore, the Commission also finds that the core standards of conduct will be applicable to all activities of an affiliate that provides any core services. An affiliate that provides both core and non-core services can avoid application of the core standards by establishing a separate non-core affiliate. The Commission reiterates its previous findings that the core standards of conduct will be applicable to all activities of an affiliate that provide any core services. B. Gas, Electric and Combination Utilities” 1. Parties’ Positions There was some discussion in this proceeding about whether distinctions should be recognized for gas, electric, and combined gas and electric companies based upon the type of energy service they provide. The utility companies generally agreed with Pepto’s position that the codes of conduct “should be equally applicable to all regulated entities in order to ensure that none receive a competitive advantage.“88 BGE suggested that the standards adopted should also reflect the principles approved in its restructuring settlement.89 APS concurred with BGE.90 ” This section responds to Issue No. 18: Should there be any differences in standards or practices between regulated companies that provide: 1) gas service; 2) electric service; and 3) combined electric and gas service? 88 Docket No. 64, Attachment A at 6. ” Docket No. 57 at 8. SQ Docket No. 46 at 5. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page 50 of 168 WGL suggested that the Commission should be cognizant of the differences in electric and gas restructuring. “The obvious difference is that competition for natural gas commodity is at a very mature stage.“” In addition, there are physical differences. Historically, electricity used in Maryland has been generated near service territories, which has had a tremendous impact on resolving transmission constraints.92 In addition, electricity cannot generally be stored on an economic basis. WGL argues that the “absence of storage capability of electricity has rather natural implications for pricing as well as potential opportunities for market manipulation.“93 The ability to store gas mitigates market power because of the supply enhancement capability during peak Chesapeake emphasized that the Commission “should take into account the unique aspects of the individual utility involved such as the utility service territory, the size of the utility, and the market share and power of the utility.“95 Consequently, Chesapeake. does believe there should be different standards for gas, electric, and combination utilities.96 Chesapeake argues that, “[Tlhe reason for establishing any standards of conduct should be to address real problems, not require a company to abide by a set of rules when the underlying problems do not exist for that company.‘797 The marketers advocate a single generic code of conduct.98 The Alliance argued that a separate GENCO code of conduct might be an exception.99 EnronBtatoil noted that while there are differences in the commodity and operations, “the same economic il ?Tckef No. 55, Appendix A at 7. g3 g at 8. g4 Id. g5 Docket No. 54. g6 Id. ” Id. ” Docket N o . 62 at 28, Docket No. 60 at 2 8 , Docket No. 59 at 2 3 . ” Docket No. 59 at 2 3 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page _” 51 of 168 incentive exists for a distribution company, gas or electric, to favor a transaction that benefits the corporate group of which it is part.“‘oo Enron/Statoil also argued that the adoption of electric restructuring settlements “does not eliminate the need for a comprehensive code of conduct to be developed in this proceeding for generic application to all utilities in the State.“‘o’ The Joint Commenters say that the Commission may wish to consider particular provisions that would apply to a combination utility. They claim that the “potential for fuel substitution creates unique competitive issues where a utility provides combined electric and gas service.711o2 The Joint Commenters suggest that the Commission consider a more stringent code for combination utilities in a separate proceeding. lo3 At the very least, they say, core service standards should apply to all transactions between the distribution function of a combination utility and any of its gas or electric affiliates. lo4 OPC argues that “the additional complexities of the competitive market and the need to avoid market distortion in so many areas demands a common set of affiliate standards.“‘05 Staff submitted that “[A]11 regulated utilities . . . have the seeds of affiliate abuse within their organization if proper rules and structure are not required and enforced.“lo6 Staff concludes that there are not any unique characteristics which would exempt any of the types of regulated utilities. “All of the issues are, in general, the same for all types ofutilities.“’ loo Docket No. 60 at 28. lo1 Id. lo2 Docket No. 61 at 28. lo3 Id lo4 Id. at 29. lo5 Docket No. 50 at 36. :“,5 ydrket No. 51 at 32. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 52 of 168 2. Commission Decision The Commission concurs with the general consensus of the parties that, except for a separate GENCO code of conduct, gas, electric and combination utilities should be subject to the same rules and practices adopted in this case. In this way, no regulated entity will receive a competitive advantage, and inconsistencies can be avoided. However, the Commission has noted throughout this Order those instances in which a utility should be exempted from a particular requirement due to its size, its governing structure, or the nature of its particular service. To the extent GENCO rules are not specifically applicable to gas operations, a gas utility or division is not subject to those provisions. C. GENCO Codes of Conduct”’ The relationship between electric generation companies (“GENCOs”), marketing affiliates, utilities and the provision of Standard Offer Service (“SOS”) caused much debate both in this case and during the electric utility restructuring proceedings. The essence of the debate is the avoidance of favoritism by utilities and the development of a competitive and level playing field for electric generation. Robust competition is an essential ingredient of the restructuring process if consumers are to actually receive the benefits of competition, such as lower prices and additional choices and services. To a substantial degree, these issues are being addressed through GENCO Codes of Conduct. Therefore, the Commission will examine GENCO codes in detail. lo8 Issue No. 4: Should different standards of conduct apply to a regulated utility and its GENCO than to other regulated utilities and their unregulated a.fTiliates? Issue No. 5: Should a utility’s affiliate(s) be Direct Testimony of Anthony M. Ponticelli 1. Parties’ Positions During the restructuring proceedings, both BGE and APS filed GENCO Codes of Conduct as a part of that process. The Commission approved those GENCO codes when it approved their restructuring settlements. Pepto did not file a GENCO Code of Conduct because it is divesting all or practically -all of its generating assets. Cone&v also did not submit a GENCO Code because it is divesting itself of substantial generating assets. Both the BGE and APS GENCO Codes of Conduct provide that they are effective until the Commission renders a decision regarding a GENCO Code of Conduct. The BGE GENCO Code of Conduct has the following relevant provisions: log l Until June 30, 2006, the BGE-GENCO must sell all of the generation output of the assets transferred under the Settlement (excluding all output sold to BGE for SOS) into the wholesale market. 0 Until June 30, 2006 (the end of the BGE residential rate cap period) the BGEGENCO shall be a separate subsidiary from BGE’s retail marketing affiliate and separate from BGE. 0 0 Until June 30, 2003, the BGE-GENCO shall not offer power or ancillary services at prices and terms more favorable to an affiliate for resale to retail electric customers in the BGE distribution service territory. While it serves as the SOS provider, BGE shall not be able to market or promote its SOS. However, this limitation shall not preclude BGE from providing unbiased information to customers that SOS is available and the terms thereof APS also filed a GENCO Code of Conduct as part of its restructuring proceeding. ‘lo The APS GENCO Code of Conduct stated that until January 1, 2004, any unregulated retail marketing affiliate of APS may sell or market to “retail electric customers” generation service in APS’s Maryland distribution territory only through a permitted to engage in the generation of electricity within the utility’s distribution territory? Issue No. 12: What requirements should govern marketing of standard offer seryice for utilities and their tiliates? lo9 The BGE GENCO Code of Conduct is set out in full in its Settlement in Case Nos. 8794/8804. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-__) Page 54 of 168 subsidiary which is separate from the GENCO and APS. To the extent that an APS marketing affiliate offers retail service in APS’s Maryland territory, the GENCO shall offer power and ancillary services to non-affiliated licensed electric supplier up to the same amount and upon the same terms as the GENCO provides such services to APS’s marketing affiliate. Information on GENCO sales to affXates shall be simultaneously posted with the execution of any agreement for such sale on a publicly available electronic bulletin board. However, these provisions do not apply to sales by the GENCO to AF5 for SOS supply. In addition, the APS-GENCO Code of Conduct provides that until January 1, 2004, to the extent that the GENCO makes sales to retail electric customers outside of the APS distribution territory, but within Maryland, the GENCO shall offer to sell to nonaffiliated licensed electric suppliers at least 75 megawatts of power annually. (This is in addition to 180 megawatts of Warrior Run output being made available to the wholesale market under the APS Settlement). However, GENCO sales made using power purchased in the wholesale market or from facilities or assets built or acquired after the date of the APS Settlement,“’ or as part of a competitive bidding process, shall not be subject to these requirements. The AI5 Settlement Affiliate Code of Conduct provides that APS may not market SOS, but may provide unbiased information. BGE stated that it views the GENCO standards contained in its settlement as an appropriate revision to the standards established by the Commission in Case No. 8747. Further, its settlement standards “represent a bargained-for exchange and address the legitimate concerns for the new retail sales market.““2 Because it is divesting ‘lo The APS GENCO Code of Conduct is Attachment 3 of its Settlement in Case No. 8797. ‘*’ The Settlement was signed by the parties effective September 23, 1999. ‘I2 Docket No. 79 at 8. its Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-_) Page 55 of 168 generation assets, Pepto has stated that “it should not be required to bear the costs of implementing a GENCO standard of conduct during its transition to a wires-only company.“113 Conectiv’s settlement code of conduct provides that the “DPL-GENCO” shall be a separate corporate entity from “Delmarva” (now Conectiv). Conectiv noted that there are not any special requirements applicable to its GENCO affiliate in its settlement. * l4 Conectiv is selling off some generation assets, so its share in the generation market is diminishing. Conectiv asserts that since it has no market power, nor ability to exercise market power in the generation market, it has no ability to “unfairly compete in that market.“l15 According to Conectiv, “There is simply no factual basis for imposing a GENCO code on Conectiv to govern the transactions between the GENCO and the retail marketing affrliate.“116 Neither the gas utilities nor Choptank address this issue in detail because they do not presently have any generation assets. In addition to BGE, many other parties support BGE’s Genco Code of Conduct. Enron/Statoil urges the Commission to adopt BGE’s settlement standards as the generic GENCO standards, revised to apply such standards to all electric companies and to amend the standards to apply to the longer of a utility’s stranded cost recovery period or the term of its SOS obligation1r7 Enron/Statoil argued that the “purpose of the GENCO code is to minimize the opportunity for unduly discriminating behavior between the utility.. . and new GENCO affiliate and any retail marketing affiliate of the utility.““8 The Joint Commenters say that Enron/Statoil “propose appropriate rules to address these ‘13 Docket No. 83 at 12. ‘I4 Docket No. 97 at 5. Conectiv’s Settlement is found in Case No. 8795. “‘Id. at 3. ‘I6 Id. I” Docket No. 85 at 15-16. ‘~3 Docket No.104 at 5-6. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 56 of 168 circumstances. ““’ The Alliance also supports “standards of conduct for GENCOs that are different from those applied to the relationships of utilities and other affiliates.‘7’20 Enron/Statoil concludes that “a GENCO code is the single most essential change to the Case No. 8747 standards.“121 MAPSA emphasized the need for standards of conduct related to utility affiliated generation companies. MAPSA noted that problems related to utility market power and competitive market development are well documented in Pennsylvania. Also, market inertia is a given. Consequently, “MAPSA strongly recommends that the Commission establish, at a minimum, the BGE standards as the foundation for developing more comprehensive standards for all state utilities that operate or will transfer title to utility generation assets to an affiliate.“‘22 “These comprehensive standards should include an expeditious decision-making process and stiff penalties to the utility for infractions on the part of the utility or the affiliate.“‘23 Two GENCO-related issues received particular discussion, affiliate electric generation marketing practices and the marketing of SOS. The utilities take the position that an affiliate should be permitted to sell generation supply within the utility’s service territory. Since the Act permits utilities to procure electricity for SOS from an affiliate, Conectiv stated that “[I]t would, therefore, be inconsistent with the . . . Act to preclude an affiliate from engaging in generation of electricity within the utility’s distribution service territory.“124 “So long as appropriate standards of conduct are in place . . .to govern the transactions and relationships between the utility and its core-service affiliates, there is no ‘lg Docket lzo Docket ‘*’ Docket 12* Docket No. No. No. No. 84 at 19. 59 at 9. 104 at 7. 63 at 8. ‘23 Id. 124 Docket No. 53 at 16. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I) Page 57 of 168 need to handicap utility affiliates in their efforts to compete in any marketplace.“125 Pepto stated that “economic theory and evidence from other deregulated electricity markets indicate that generation markets are intensely competitive.“‘26 Pepto concludes that “there is no reason to deprive consumers of an opportunity to buy power from their distribution utility’s power producing affrliate.“‘27 WGL noted that “[IIf an affiliate attempted to purchase or build facilities to generate electricity within the utility’s distribution territory, then there are state requirements already in place that provide the PSC the opportunity to review the proceedings to ensure that there are no unfair advantages to the utility distribution company.“‘28 As for Standard Offer Service, the BGE-GENCO Code of Conduct and the APS Affiliate Code of Conduct adopted as part of their respective settlements prohibit the marketing of SOS, although unbiased information may be provided to consumers. Pepto has stated that it “will not promote standard offer service.“12’ WGL asserted that “incumbent utilities should not promote standard offer service as a ‘competing’ service. yy130 Only Conectiv and Choptank took a contrary position. Conectiv argues that utilities “should be able to market, advertise or otherwise provide information regarding” SOS, provided that the information is factual and that the utility does not imply that SOS is more reliable than service from competitive suppliers.131 Choptank stated that it “agrees wholeheartedly with Conectiv” that utilities should be able to market SOS.‘32 *Z Id. at 16-17. 126 Docket No. 64, Appendix A at 2. 12’ Id. 12’ 129 13’ 13’ 132 Docket Docket Docket Docket Docket No. No. No. No. No. 55, Appendix A at 2. 64, Attachment A at 4. 55, Appendix A at 5. 53 at 27. 70 at 8. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Paee58of168 “We believe this is particularly true for a member-owned Cooperative.“133 Choptank asserts that SOS is an important service and consumers should be aware of it.‘34 The marketers generally oppose permitting a GENCO to market electricity. Enron/Statoil takes the position that a utility’s GENCO should not be permitted to sell power at retail within the utility’s distribution territory while the utility is recovering stranded costs or while the utility is providing SOS, whichever is longer. EnronBtatoil’s position is based upon their belief that GENCOs receive advantages from below-market transfers of assets from the utility to the GENCO, that there is inherent potential for selfdealing, and that the need exists for GENCOs to sell their output into the wholesale market. Retail sales by afIiliates would not be inappropriate after the stranded cost or SOS period, in the absence of market power.‘35 The Joint Commenters say that the Commission “should not permit a utility’s affXate(s) to engage in the generation of electricity within the utility’s distribution territory unless and until the utility has voluntarily divested all of its generation assets via a competitive bid process.‘Y136 This will prevent a utility from leveraging its incumbency advantages to the detriment of consumers, according to the Joint Commenters. The marketers also oppose the promotion of SOS because, they say, it would be anti-competitive. The Alliance argued that SOS is a “safety net service.“‘37 Further, “SOS should not be marketed as a competitive alternative for customers by the utilities or by affiliates I on the utilities’ behalf”138 According to the Alliance, “the terms and conditions of SOS are most appropriately distributed via the State’s Consumer Education 133 Id. 134 Id. at 9. I35 Docket N o . 60 at 2 1. 136 Docket N o . 61 at 1 0 . 13’ Docket N o . 59 at 1 6 . 13* Id. at 17. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-) Page 59 of 168 Campaign.” 139 The Alliance concludes that “[mlarketing of the SOS would create an insurmountable barrier to competitors and must be strictly prohibited.“14’ The Joint Commenters say that the Commission should prohibit the promotion of SOS and require GENCOs to be separate subsidiaries from retail marketing or the SOS function. The Joint Commenters continue to advocate a single uniform code of conduct for all Maryland energy utilities. Lastly, they say that the Commission “should also consider extending the Standard Offer concept to the utilities’ natural gas supply operations.“r4’ OPC argued that since “generation ownership is allowed in the local area, clear separation must be required between generation, retail marketing, and default service.“142 This means the GENCO affiliate must be separate from both the utility and any retail affiliates. Since bilateral transactions between the GENCO and the SOS provider are permitted, OPC submitted that the Commission “must be ready to regulate such bilateral transactions to assure that they are made on an arm’s length basis” once the rate cap period ends. 143 OPC also stated that SOS “should not be actively promoted by the utility in the initial three year period or if the utility is awarded the right to continue to offer standard offer service after the end of the three year period.“‘44 According to OPC, “This restriction is necessary to encourage the development of a competitive market without the utility attempting to hold on to customers.“‘45 Staff has proposed four separate standards for affiliates, GENCO standard. I39 Id. 14’ Id. at 18. 14’ Docket No. 61 at 2 2 . 14* Docket No. 50 at 1 5 . 143 Id. at 16. 144 Id. at 29. ‘45 Id. one of which is a “Staff recommends that during the transition period, the generic Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 60 of 168 standards based on the individual settlement agreements for GENCOs should apply.“‘46 Staff also noted that bilateral contracts between Maryland GENCOs and utilities “could be a source of concern.“147 If St&s recommendations for GENCOs are adopted (&II structural separation with standards of conduct appropriate for marketing affiliates), electric company consumer protection and any idverse competitive effects would be accounted for in an adequate manner. I48 Staff noted that “[A]11 non-utility parties agree that the utility should not engage in promotion of SOS or in any way acknowledge it as a ‘competitive service”‘. 14’ Staff supports its generic version of the settlement standards on this issue. 15’ 2. Commission Decision The Commission finds that it is appropriate to adopt a GENCO Code of Conduct because it will foster competitive electric generation markets, minimize market power, and help to eliminate any inherent advantages that a GENCO might currently possess. The Commission concurs with the prevailing sentiment of the parties that the BGE settlement GENCO standard should be adopted as the generic GENCO standard. It should also be noted that in adopting this generic GENCO standard it will be made applicable to any utility operating in Maryland that does business with any company affiliate that acquires electric generating assets in the Wure. In this way, another utility that has an affiliate or acquires generation assets will be subject to the same standards as the current electric utilities. The Commission is not unmindtil of the extensive negotiations that led to the APS GENCO code of conduct. No party to the APS stranded costs proceeding, Case No. 146 Docket No. 51 at 1 5 . 147 Id. at 17. 14’ Id. at 16. 14’ Docket No. 73 at 1 3 . Direct Testimony of Anthony M. Ponticelli 8797, opposed that settlement. In particular, Staff and OPC supported that settlement and the Commission recently approved it. Therefore, during the term of the residential price cap in Case No. 8797, APS shall conduct its activities consistent with its GENCO code of conduct rather than the generic code adopted herein. However, the Commission will continue to monitor the effects of this decision on the development of a competitive market and reserves its right to institute a proceeding to review the APS GENCO Code of Conduct, if necessary. As for Pepto, the Commission will grant its request to be exempt from the GENCO code of conduct adopted herein because Pepto will have no generating assets, or be retaining only insignificant generating assets. However, if a Pepto affiliate acquires new generation assets, then the GENCO code of conduct will apply. On the other hand, Conectiv will be subject to the generic GENCO code of conduct adopted herein. As Conectiv noted in its comments, there are not any special requirements applicable to its GENCO affiliate in its settlement, Case No. 8795. Unlike Pepto, Conectiv will retain sufficient generation assets to warrant the application of the generic GENCO Code of Conduct. Moreover, as the end of the transition periods approach, the Commission will determine the appropriateness of extending or modifying the provisions of the GENCO Codes of Conduct in light of the status of generation and retail electricity markets at that time. In this proceeding, the Commission has adopted a generic GENCO Code of Conduct that requires a GENCO to be a separate subsidiary from the retail marketing affiliate and separate from the utility until June 30, 2006. Therefore, a GENCO may not I50 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 62 of 168 itself “market” the electricity produced from its generation assets. The APS GENCO Code of Conduct has a similar provision applicable only to the APS distribution territory. Except for SOS, the GENCO will be required to sell all generation output into the wholesale market. (Al% has different terms that have a similarly non-discriminatory impact). Consequently, the marketing affiliates- will be required to procure electric supply in the wholesale market for subsequent sale to retail customers. Inasmuch as retail marketing affiliates will have to procure electricity in the wholesale marketplace, they will not possess any market power. Therefore, it is appropriate to encourage retail marketing affiliates to participate in the competitive retail market in the utility’s existing service territory. In fact, the Commission notes that both the BGE and APS stranded cost settlements exhibit an effort by the settling parties to require the utility’s retail marketing affiliate to participate in the local market, on a non-discriminatory basis. In conclusion, until June 30, 2006 a GENCO (except as provided in the AR’s GENCO code of conduct) must sell all of its output not dedicated for ‘SOS, into the wholesale market. Retail marketing affiliates may, and in fact are encouraged, to participate in the local retail market, on a non-discriminatory basis as explained herein. There is almost unanimous agreement among the parties that a utility should not be permitted to market standard offer service. To begin with, SOS is not a competitive service; it is a default service. In addition, the Commission desires to eliminate unnecessary barriers to competition. Overcoming customer inertia may itself be difficult and this should not be compounded by the promotion of a service that is not intended to be a competitive service. As the Alliance noted, SOS is a “safety net service.” No party presented any persuasive evidence to convince the Commission that there is a public benefit to marketing SOS. Therefore, consistent with the near unanimous position of the Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-) Page 63 of 168 parties, the Commission will prohibit the marketing of SOS by utilities. A utility may, however, provide unbiased educational information to customers that SOS is available and the terms of SOS. The Commission will address this issue again if, and when, an entity other than the electric utility is considered as the provider of SOS. D. Transfer of Asset? 1. Definition (4 Parties’ Positions In Case No. 8747, the Commission determined that “utility assets are tangible property included in a utility’s rate base.“‘52 The utilities agree with this determination. Pepto asserted that there is “no reason to alter this definition.“153 The marketers take a differing view. The Alliance argued that the Commission’s definition of a utility asset “fails to recognize the value of services and personnel that are also integral parts of the utility and which can be used to substantially benefit the utilities’ affiliates.“‘54 Further, if the Commission is not willing to classify utility personnel as “assets” and require appropriate valuation of, and compensation for their services, then the Commission “must ensure that no transferring of personnel is permitted.“155 The Alliance concludes that utilities should not serve as the training ground for affrl~ate employees. 15’ Issue No. 7: What value should be used when utility assets or affiliated assets are sold or transferred between the companies (book or fair market value)?Issue No. 8: What constitutes a utility asset’? ‘52 Case No. 8747 at 50. ‘53 Docket No. 64, Attachment A at 3. 154 Docket No. 59 at 11. ‘55 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 64 of 168 The Joint Commenters state that a “utility asset” should be defined “as all utilityowned or controlled property, real or intangible, that would be saleable in a market.“‘56 They argue that the Commission’s definition “is too narrow because it leaves numerous opportunities for the utility or its affiliates to exploit the utility’s incumbency advantages in unfair and anti-competitive ways.‘Y157 The Joint Commenters state that the definition of “utility asset ” “does not hinge on who owns the asset.“158 Rather, the question is whether the value of the asset is a result of the utility’s provision of franchise monopoly services. “15’ In that case, affiliates will gain an unfair advantage if they have access to these assets on terms and conditions that are more favorable than those available to competitors. The Joint Commenters emphasize, as an example, that the brand name and reputation convey an unfair advantage and that the utility should be required to charge its affiliates a royalty for use of the utility’s brand name and logo. OPC submitted that utility assets “include not only physical assets but intellectual property created by the utility, any proprietary information, computer data bases owned by the utility, and access to utility services such as billing envelope” and which exist solely because of the existence of the regulated utility and because of billing fUnctioni paid for entirely by ratepayers. 16’ Intellectual property includes the utility logo and other proprietary materials. OPC concludes that transfers of these intangible assets, that can be used by more than one entity, should be prohibited unless they are available to others at the same cost. No. 61 at 12. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-Z (I-2 Page 65 of 168 The Maryland Energy Administration (“MEA”) asserts that the Commission’s definition of assets “is unjustifiably too narrow.7’161 It asserted that non-tangible assets can be associated with income and are routinely included on utility balance sheets and may or may not qualify for inclusion in rate base. 162 “Because non-tangible assets as well as tangible assets can be the source of gain when transferred to an affiliate, the MEA believes the Commission should discard the recognition of only tangible assets incorporated in its Case No. 8747, Order No. 74038 affiliated transactions standards and take a commensurately broader view of utility assets.“163 Staff takes the position that utility assets “should be construed as those economic resources that have historically either been included in rate base or necessarily represent cost components devoted to utility operations that would be typically reflected in rate base.” 164 Staff does not include intangible assets in its definition because “historically these assets have not been included in the cost of service.“‘65 m Commission Decision Many of the parties asserted that the Commission’s definition of utility assets adopted in Case No. 8747 is too narrow. The Commission agrees. The Commission finds that the definition of a utility asset should encompass intangible property as well as tangible property. Clearly intellectual property, computer data, access to the billing envelope and any other proprietary information has substantial value.‘@’ These valuable assets are the product, at least in part, of the utility’s provision of State-franchised monopoly services, ratepayer funded support, and State regulation and protection. I61 Docket N o . 72 at 2 . 162 Id. ‘63 Id. at 2-3. 164 Docket N o . 51 at 1 8 . ‘M Docket No. 73 at 1 0 . 166 As discussed in detail in Subsection H, utility names and logos have significant value. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 66 of 168 Consequently, the Commission believes that it is appropriate to require that intangible assets be subject to the same principles and allocation procedures as tangible assets. 167 2. Valuation (4 Parties’ Positions In Case No. 8747, the Commission found that “asymmetric pricing should govern the sale or transfer of assets between a utility and its affrliates.“‘68 Asymmetric pricing requires that transfers of assets from the regulated utility to an afftliate should be recorded at the greater of book cost or market value while transfers of assets from the affiliate to the regulated utility should be at the lesser of book cost or market value. This principle had been previously adopted in Case No. 8577 and was affrrmed in Case No. 8709. The utilities oppose asymmetric pricing. Dr. Gordon stated that “the affiliate should pay no less than the utility’s appropriately specified incremental cost of providing an asset or service. “16’ “The use of fully-allocated cost by utilities . . . more than meets this criterion, and builds in a ‘margin of protection’ that provides a high level of assurance that ratepayers are not subsidizing the firm’s competitive ventures.Y’17o According to Dr. Gordon, “payments by affiliates that are above incremental costs represent overcompensation to ratepayers, limits the benefits of competition in other markets and punishes companies for being affiliated with utilities.“‘71 Conectiv argues that “rather than apply asymmetrical pricing across the board to all utilities, it is appropriate for utility companies to provide cost allocation manuals to 167 Although some parties discussed employees within the context of defining assets, the Commission addresses issues relating to employees within the context of the sharing of services, in Subsection E. ‘68 Case No. 8747, Order No. 74038, 89 MD PSC 54, 79 (1998). 16’ Docket No. 56 at 19. “O Id. “’ Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-) Page 67 of 168 the Commission . . to ensure that . . . ratepayers do not subsidize competitive activities.“‘72 Further, a waiver process should be established for accounting standards. During the period of capped rates, “concerns about affiliate transactions should be virtually irrelevant since it is [the utility] . . . and its shareholders that are at risk irrespective of the price at which the transaction occurs.“173 Pepto submitted that “[C]ustomers will benefit if utilities are permitted to use fair market value pricing, instead of fblly allocated costs, in appropriate circumstances.“‘74 WGL asserted that assets should be transferred at fair market value because this “is consistent with the widely accepted practice of employing competitive procurement policies whenever possible.“‘75 Chesapeake concurs. 176 Columbia argued that asymmetric pricing constitutes “over protection” for regulated utility customers and should be abandoned. 177 NUI stated that “requiring the transfer price to be set at net book value or prevailing market price regardless of the transaction’s direction” will protect ratepayers and encourage economic eficiency. 178 When a prevailing market price cannot be established, NUI recommends a negotiated price no lower than book value, or possibly an appraisal. 1 7 9 The marketers support the continuation of asymmetric pricing. The Joint Commenters say that the “asymmetric pricing principle continues to provide valuable protections for*monopoly distribution ratepayers, as well as competitors.“180 “* Docket No. 53 at 19. 173 Id. at 19-20. 174 Docket No. 64 at 7. 175 Docket No. 55, Attachment A, p. 3. 176 Docket No. 54, Comment on Issues 7 & 8 . “’ Docket No. 49 at 4. 17’ Docket No. 69 at 6. ‘79 Id. ‘*’ Docket No. 61 at 12. “To aid in Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-2 Page 68 of 168 applying the principle, the utility should bear the burden of establishing the market value of goods and services exchanged between itself and its affiliates.“181 Enron/Statoil supports asymmetric pricing because it will “prohibit cross-subsidization by the utility’s ratepayers of unregulated activities and eliminate the potential for anti-competitive pricing that favors utility affiliates. 182 The Alliance stresses that the Commission must ensure that no confusion results for customers from asset transfers, such as trucks from BGE to BGE Home. ls3 OPC also supports asymmetric pricing. However, OPC suggested that for physical assets with a net book value of $100,000 or less, the asset could be transferred at net book value to streamline the process. OPC suggests that the Commission maintain access to data regarding inter-affiliate transfers to guard against abusive practices. ls4 Staff also supports the continuation of asymmetric pricing of assets, The purpose for this policy “is to guarantee that the regulated utility operations are made whole for assets that are transferred to an affiliate and to ensure that assets are not transferred into the utility at inflated prices.“‘85 “Staff believes this methodology provides appropriate security to prevent any self-dealing that may occur.“186 Staff suggests that assets with a book value below $5,000 may be transferred at book value for administrative efficiency. 187 Assets with a book value greater than $100,000 should require an independent assessment of the value of the transferred assets at the time of transfer.‘88 u-0 Is1 Id. ‘** Docket lE3 Docket 184 Docket ‘85 Docket :i: ydmket ‘**Id: No. No. No, No. No. 60 at 2 2 . 59 at 9-10. 50 at 1 8 . 51 at 1 7 . 73 at 9 . Commission Decision Direct Testimony of Anthony M. Ponticelli The Commission has endorsed the principle of asymmetric pricing on three previous occasions. As the Commission stated in Case No. 8577, “[t]he purpose of this principle is to guarantee that . . .[the utility] is made whole for any assets it transfers away from regulated operations, and to ensure that assets are not transferred to regulated operations at inflated prices.“lgg The Commission also determined that asymmetric pricing “is fair to utility ratepayers, provides a reasonable insurance policy against improper self-dealing, and constitutes a necessary protection against the possible improprieties that can result from a corporate structure that does not completely separate regulated from unregulated operations.““’ The only parties to this proceeding that have opposed asymmetric pricing are the utilities. The utilities have not advanced any new arguments to persuade the Commission to alter its current policy. Therefore, it is appropriate to continue the principle of asymmetric pricing of assets.“’ E. Shared Services and Employees/Loans and Guarantees”’ 1. Services and Employees (4 Parties’ Positions The utilities generally support permitting employees and services to be shared because of economies of scope and scale. Dr. Gordon asserted that limitations on sharing employees should be “carefully considered, narrowly drawn, and based on legitimate concerns for consumer welfare.“193 However, he also stated that it is inappropriate to share employees “who possess non-public, market sensitive information.“rg4 BGE noted 18’ Case No. 8577, Order No. 72107,86 Md PSC 225,234 (1995). Igo Id. lgl Any transfer of a utility name or logo is specifically subject to the Commission’s findings and decision as stated in Subsection H. lg2 Issue No. 9: What specific rules and procedures should the Commission adopt governing the sharing of employees and/or services between the utility and its affiliate? lg3 Docket No. 56 at 20. lg4 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 70 of 168 that it “supports the Commission’s rules and procedures governing the sharing of employees and/or services as established in Case Nos. 8577, 8709, and 8747 as applied in BGE’s Cost Allocation Manual on file with the Commission.“‘g5 Conectiv noted that in Case No. 8747, the Commission determined that “a utility must identify and separate its affiliates’ operational and managerial employees from those of the utility in order to avoid cross-subsidization and to assure fairness in the competitive marketplace.“lg6 “[Flor those employees and services which can be shared, a utility must identify them and seek Commission approval for such sharing.“lg7 Conectiv requests that the Commission clarify that the operational and managerial separation requirements be applied only to a retail electric or gas marketing affiliate that provides the same product as the utility in Maryland. lg8 Conectiv asserted that while core service afiliate Standard No. 5 requires physical separation of core affiliates, there is no corresponding requirement for non-core affiliates. lgg Conectiv concludes that consistent with this approach, Case 8747 should be “clarified to confirm that it is not applicable to non-core-service affiliates.“200 Conectiv also stated that it “agrees that the Commission should ensure that costs are properly accounted for and allocated for any facilities or employees shared” with afiliates.201 This is the purpose of Conectiv’s Cost Allocation Manua1.202 Conectiv concludes that applying these separation requirements to all affiliates “would impair beneficial competition.“203 Dr. Gordon supports Conectiv’s lg5 Docket No. 57 at 6. :z jI!!se No. 8747 at 45. 198 Docket No. 53 at 21. I99 Case No. 8747, Core Service AfEiliate Standard No. 5 stated: “A utility and its core-service affiliate(s) shall operate from physically separate locations to avoid the inadvertent sharing of information.” ‘O” Docket No. 53 at 22. 20’ Id. at 23. ‘02 Conectiv has a Cost Allocation Manual that has been filed in Delaware. A copy has been provided to this Commission. However, this Commission does not currently require Conectiv to file a CAM. ‘03 Docket No. 53 at 22. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-3 Page 71 of 168 position204 Pepto also supports Conectiv. Pepto asserted that “there is no economic or ratepayer protection rationale for applying . . . [core standard No. 51 to ‘non-core’ service Choptank also asserts that the Commission needs to address confusion surrounding this issue.206 Choptank argued that .the Commission needs to clarify that identification and separation of operational and managerial employees of a utility and its affiliates should only apply to affiliates engaged in an unregulated business which was formerly a monopoly offering. 207 Choptank argues that placing restrictions on managers or employees used by non-core affiliates, or even requiring approval prior to any sharing is beyond the Commission’s authority.208 “Choptank thinks it should be sufficient to inform the Commission of such activities instead of asking for permission. YY20g Choptank argues that Maryland utilities and affiliates should not be barred from using personnel to any greater extent than competitors.210 “Choptank believes that it is vital to the interests of its members and for the State that the State’s Utilities are not put at a disadvantage when trying to compete for non-core businessyY2r1 WGL asserted that “[Rlules and procedures for the sharing of employees should be based on the type of services being provided by the employees. A distinction can be drawn between ‘operational’ and ‘non-operational’ employees.“212 According to WGL, non-operational employees should be permitted to provide services to affiliates because it ‘04 Docket No. 56 at 20. 205 Docket No. 64, Attachment A at 3 . 206 Docket No. 70 at 6. “’ Id. ‘08 Id. 2og Id. at 7. 210 Id. “’ Id. at 6-7. ‘I2 Docket No. 55, Appendix A at 4. Direct Testimony of Anthony M. Ponticelli benefits ratepayers. “The allocation of the costs of these services to the affiliate reduces costs to ratepayers.” Chesapeake supported the standards adopted in Case No. 8747. It argued that those cost accounting principles and standards of conduct “are the appropriate mechanisms to govern the sharing of employees and/or services between the utility and its affiliates and will ensure that the affiliate is not being subsidized by the utility ratepayersyY2i4 Chesapeake also supports Conectiv’s position that rules for sharing employees and services should only apply to interactions with core-service affiliates.215 NUI insisted that the utility should be permitted to share employees and services with affiliates “for all functions which would not cause the utility to have an unfair competitive advantage due to the utility’s provision of monopoly service.“216 According to NUI, services that could be shared include: “accounting, human resources, legal, treasury, information systems (with appropriate safeguards), executive, and any other service that would not create an unfair advantage to a competitor in the market.“217 NUI opposed full structural separation and argued that there is “no rationale as to why such extreme measures are necessary.“21g NUI emphasizes that it is particularly important for smaller utilities to generate significant economies of joint use with affiliates. The marketers take a much more stringent view of sharing employees and services. The Mid-Atlantic Propane Gas Association (“PGA”) indicated that the utility and affiliate should maintain separate work forces. “At no time . . . [should] any personnel be employed simultaneously for both the regulated utility or electric 2’3 Id. 2’4 Docket No. 54 215 Id. 2’6 Docket No. 69 at 7 . 217 Id. 218 Id. at 8. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhib;it AMP-2 (I--) Page 73 of 168 cooperative and its affdiates(s).“21g Enron/Statoil insisted that there should be “absolutely no sharing of employees and/or services between the utility, any GENCO, and any marketing affiliate of the utility, with the possible exception of certain ‘corporate support’ type functions.77220 Further, “to the extent some might consider, as a ‘service’, the offering of loans or loan guarantees by a utility .to, or on behalf of, any utility affriliate, it should be clear that this kind of service is prohibited.“221 The Joint Commenters recommend a detailed list of rules for sharing employees and services between utilities and afftliates.222 “As a general principle, such joint utilization shall not allow or provide a means for the transfer of confidential information from the utility to the affiliate, create the opportunity for preferential treatment or unfair competitive advantage, lead to consumer confusion, or create significant opportunities for cross-subsidization of afXliates.“223 Except for certain corporate support functions, utilities and affiliates should not be permitted to jointly employ the same employees, or make temporary or intermittent assignments or rotations, according to the Joint Commenters. A utility should also be required to track and annually report publicly all employee movement between the utility and affiliates. The Joint Commenters say that their proposed rules “represent a tradeoff between the protection of competition through strict structural separation and the preservation of some scope economies through shared corporate support functions.“224 ‘I9 Docket No. 45 at 2. ‘*’ Docket No. 60 at 22. ‘*’ Id. 223 ***Docket No. 61, p. 15-19. Id. at 16-17. 224 Id. at 18. Direct Testimony of Anthony M. Ponticelli The Joint Commenters make a point that a utility should not be permitted to guarantee the debt of an affiliate. There are at least two reasons for the Commission to reconsider its previous position: First, the Commission’s reduced reliance on traditional cost-of-service regulation makes it more difficult to use periodic cost-of-capital reviews to protect monopoly ratepayers against the possible harmful effects of such debt guarantees. Second, the potential magnitude of the generalrelated debt that the distribution utility might be asked to guarantee is much greater in relation to the remaining utility assets than any previously contemplated affiliate debt to be guaranteed.225 The Joint Commenters conclude that these risks “outweigh any possible gain to Maryland consumers that would result from giving utility aff3iates access to lower cost debt.“226 Finally, the Joint Commenters say that “the public policy benefits of protecting competition through strict structural separation generally outweigh the scope economies achievable through sharing of employees and services.“227 The Alliance recommends that all sharing and transferring of personnel be prohibited. “The Alliance’s experience indicates that the utilities are generally incapable of adhering to Commission orders respecting employee sharing, and are similarly incapable of properly accounting for and properly charging employee time above or below the line.“228 According to MAPSA, “[IInappropriate relationships between utilities and retail affiliates drive competitors out of the marketplace.“22g OPC also offered extensive recommendations on this issue. OPC stated that the “greater the possible degree of separation, the better.“230 In addition, “shared services 225 Id. at 19. 226 Id. 227 Id. at 18. 228 Docket No. 59 at 11-12. 22g Docket No. 63 at 1 0 . 230 Docket No. 50 at 2 0 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 75 of 168 OPC supports a should be limited to corporate governance and similar services.“231 requirement that each utility submit a CAM for approval. By requiring approval of the manual in advance, OPC noted that the Commission could avoid surprise changes in allocation methods between rate cases. OPC emphasizes that it is important that separation be maintained for affXiates operating. in the utility’s service area and for energy supply and trading affiliates. OPC urged that shared employees “should be compensated on an asymmetric basis (the higher of cost versus value).“232 Generally, OPC recommends that transfers of employees to affiliates should require the affiliate to pay 25% of a year’s salary to the utility “to reflect the value to the affiliate of using the utility as a personnel agency.“233 In addition, such employees should be prohibited from returning to the utility for two years “to prevent frequent exchange of employees and the information they bring with them.“234 Other goods and services, OPC argued, should be compensated at the higher of market value or cost, or cost plus a 10% royalty. services purchased by the utility in excess of $‘50,000 Goods or should require a competitive bidding process. OPC suggested that any premiums or royalty payments “must be placed in an account for refund to customers on an annual basis.“23s OPC also addressed the issue of loans and loan guarantees.236 required that loans from a utility reflect a market rate of interest. Case No. 8747 According to OPC, market rate should reflect the credit standing of the affiliate on “a stand-alone basis.Y’237 Moreover, OPC noted that: “[A]ny rate which is less than 25 basis points above the market rate appropriate for the term of the loan and the credit rating of the utility should 231 Id. 232 Id. 233 Id. 234 Id. 235 Id. 236 Id. at 2 1. at 22. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 76 of 168 be deemed unreasonable in the absence of clear evidence that the affiliate standing alone has the same credit rating as the utility.“238 OPC also recommends imposing an annual fee of 25 basis points to the amount guaranteed to compensate ratepayers for the value of the guarantee. Staff argued that goods and services that are transferred “should be based on a fully-distributed cost.“23p This is based upon the “concept of flowing all costs to relevant business activities . . . so that reasonable cost attribution occurs.“24o Staff supports a continuation of the policy in 8747 of separating operational and managerial employees “in order to avoid concerns of cross-subsidization and to assure fairness.“241 The utility should seek approval to share employees and services and provide certain information to the Commission. In addition, Staff recommends implementing a competitive bidding process for utility purchases from affiliates with an estimated purchase price of $50,000 or more. Staff supports the sharing of non-operational resources. Finally, for services that can be marketed by the utility, “it must be priced at market value rather than fullydistributed cost and it should be made available to the market on the same terms and conditions as those offered to the affiliate.“242 W Commission Decision The Commission herein reaffirms in principle the findings adopted in Case No. 8747, and certain previous proceedings, that some degree of sharing of utility employees and services is appropriate. The Commission again rejects the concept of strict structural separation. Furthermore, sharing of certain general corporate services employees 237 Id. 238 Id. 239 Docket No. 51 at 18. 240 Id. 241 Id. 242 Id. at 19. Direct Testimony of Anthony M. Ponticelli produces opportunities for greater efficiencies that can reduce the cost of service for ratepayers while avoiding adverse impacts on the competitive market. If these costs are properly allocated, this results in a net benefit for ratepayers. As we stated in Case No. 8747: Although customers do not acquire a proprietary interest in a utility’s assets through the payment of rates for service, they are, nevertheless, responsible for the total cost of service. If any portion of this total cost can be allocated to an affiliate which is using assets included in that cost of service, ratepayers are entitled to an offset . . . Accordingly, we find that a fully distributed cost methodology should be used in allocating joint costs between a utility and its affiliates.243 However, as previously noted, there must be limits because of the potential adverse consequences of customer confusion, ratepayer cross-subsidization, transfer of confidential utility or customer information or preferential treatment in the provision of utility service. Specifically, the Commission finds that utility operational and managerial employees may not be shared between a utility and a non-core affiliate, just as they are prohibited from being shared with core affiliates. Generally, employees providing corporate support-type services may be shared. However, market research, public relations, and advertising employees, as well as major account executives and other marketing staff employees, customer service representatives, and accounts receivable staff may not be shared. As a general matter, the Commission finds accountants and lawyers may not be shared between a utility and an affYiate. Legal services and accounting personnel may be shared only under limited circumstances. For instance, accounting personnel may be shared for the purpose of establishing corporate accounting policies and standards, 243 Case No. 8747, Order No. 74038,89 MD PSC 54,70 (1998). Direct Testimony of Anthony M. Ponticeili MPSC Case NO. U-12134-Exhibit AMP-2 (I-) producing consolidated corporate financial and tax statements, and for preparing consolidated financial records or reports. Legal personnel may not share responsibilities for contract negotiations and regulatory affairs with an affiliate but may share responsibilities for consolidated corporate support, such as OSHA and ERISA compliance, or preparation of certain Internal. Revenue Service or Securities and Exchange Commission filings. While the broad parameters of the Commission’s policy on the sharing of employees is set forth herein, the Commission intends to review each utility’s proposed employee sharing plan to ensure its compliance with these policies. Prior to any sharing, the utility must identify the employees and their functions that it seeks to share with either a core or non-core affiliate and obtain prior Commission approval. To the extent that employees are being currently shared, they must be identified immediately for the Commission and a prompt request for approval must be filed. To the extent the utility shares any employee with an affiliate that is contrary to the policies adopted herein, such sharing must cease as soon as practicable. The Commission hereby reaffirms previous decisions that all joint costs for services, including shared employees, will be allocated between the utility and its affiliates upon the basis of a fully distributed cost methodology. However, when services can reasonably be marketed by a utility to the public, the fair market value of such services must be allocated as the imputed costs to the subsidiary. Appropriate costs will be allocated with the sharing of services and the utility will receive a commensurate return for the sharing of services and employees. This will benefit ratepayers by reducing the cost of service. The Commission declines to extend asymmetrical pricing principles Direct Testimony of Anthony M. Ponticelli to services and employees and rejects OPC’s suggestion that an additional fee of 10% to 25% should be added to the cost of utility services in certain instances. 2. Loans/Guarantees (4 Decision in Case No. 8747 The Commission specifically addressed the issues of affiliate borrowing and utility loan guarantees in Case No. 8747. In that proceeding the utilities, not surprisingly, argued that they should be permitted to make loans to affiliates and issue guarantees on their behalf. They asserted that as long as there was no ratepayer subsidization, competition should not be impeded.244 Further, they said that standard regulatory practices could be used to prevent any adverse impact on ratepayers. The utilities emphasized that they should be permitted to guarantee loans to affiliates without any fee being imposed or imputed for this service because affiliate loan guarantees are a standard business practice.246 However, at least one utility stated that utilities in a holding company structure are not allowed by PUHCA to guarantee loans (although a non-utility parent may do so).247 Finally, some utilities argued that pursuant to the PSC Law, the Commission may only regulate loan guarantees made by utilities organized under Maryland law.248 244 Case No. 8747, Order No. 74038, 89 MD PSC 54, 8 3 (1998). 245 Id. 246 Id. at 80. 247 Id. at 80 and 92. 248 Id. at 80; see §§S-202, 5-203 and 6-101 (formerly 524(b)(4)). Direct Testimony of Anthony M. Ponticelli Equally not surprising, the marketers opposed these types of activities. emphasized that affiliates They should stand alone and not be subsidized by ratepayers.24g Marketers argued that loan guarantees place the utility’s credit worthiness at risk, which might eventually be reflected in rates for service. 250 The marketers also complained that utilities can raise capital at costs below that of most small businesses and therefore, loan guarantees are a non-competitive subsidy to afflliates.251 The marketers also stated that all borrowings by affiliates must be at market rates.252 OPC emphasized in Case No. 8747 the need for certain restrictions on loan guarantees. These would be designed to avoid placing the utility’s credit standing at risk and ensure that ratepayers are not harmed.253 Staff concurred with a previous Commission position that utilities should be permitted to guarantee the debt of an afflliate, provided that the fair market value of the guarantee is imputed to the regulated activities of the utility.254 However, Staff took the position that utilities should not be permitted to loan affiliates’ money because the utility is not a financial institution.255 OPC agreed that long-term borrowings should not be allowed.256 In Case No. 8747, the Commission determined that upon its review and approval, utilities would be allowed to lend money to their affiliates at rates the affiliate could obtain in the open market.257 The Commission found that this would avoid certain transactions’ costs without harming ratepayers. The Commission also determined that 24g Id. ‘So Id. 251 Id. 252 Id. 253 Id. 254 Id. 255 Id. 256 Id. 257 Id. 258 Id. at 80. at 83. at 80. See Case No. at 83. at 83-84. 8710. Direct Testimony of Anthony M. Ponticelli “under the appropriate circumstances” it would approve loan guarantees.25g The Commission determined that authority to permit such requests is found in the PSC Law.26o The Commission also determined that an additional fee for such guarantees would not be required because non-Maryland corporations make loans to affiliates without a fee being imposed.261 Loans and guarantees present another issue that should be reexamined in light of changing circumstances in the restructuring energy marketplace and the record herein. With electric generation assets being transferred to GENCOs and a myriad of new affiliate relationships taking shape, the regulated utility is being exposed to unprecedented outflows of cash and other assets while being saddled with new debt obligations in addition to those for the transferred assets. Therefore, special scrutiny is now required for these transactions. (b) Parties’ Positions The marketers and OPC have been vociferous in their opposition to shared services. EnronBtatoil has stated that “to the extent some might consider, as a ‘service’, the offering of loans or guarantees by a utility to, or on behalf of, any utility affrliate, it should be clear that this kind of service is prohibited.“262 The Joint Commenters have noted with concern the reduced reliance on cost of service regulation and the substantially increased magnitude of utility debt obligations as reasons for not allowing a utility to guarantee the debt of an affrliate.263 They conclude that “[Tlhese risk factors outweigh any possible gain to Maryland consumers that would result from giving utility 5gId. at 81. 261 Id., See tj 5-202, fj 5-303, § 6-101, 0 6-102 and § 6-103. 260 Id. at 81. 262 Docket No. 60 at 23. 263 Docket No. 6 1 at 1 9 . 2 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 82 of 168 affiliates access to lower cost debt.“264 As for OPC, it argued that loans should reflect market rates (i.e., the credit standing of the affiliate on a stand-alone basis) and concludes that this requires a 25 basis point adjustment to the utility’s credit rating.265 In this proceeding, Staff has addressed concerns raised by the Commission regarding the impact of loans and loan guarantees by a utility upon the regulated operations of a utility.266 Staff noted that volatile earnings, risky investments, mergers or takeovers, significant changes in the capital structure, and other factors can increase risks for a utility. Staff argues that “[Tlhe most direct and common result of increasing (business or financial) risk to a utility is an increase in the cost of capita1.“267 “If the ‘allowed’ cost of capital (rate of return) is set to a higher value as a result of increased risk, utility rates must increase.“268 Staff noted that it is the Commission that has ultimate authority over rates generally, and the rate of return specifically. Staff asserts that if the allowed rate of return is significantly below the market cost of capital for an extended period of time,’ utilities will respond accordingly.269 “That it, they will ‘disinvest’, allowing the system to slowly deteriorate, ultimately affecting the quality of service and safety.“27o However, it is the Commission’s responsibility to assure service quality and safety. According to Staff, the necessary financing would have to come from equity or additional operating economies. Staff noted that if the parent company is healthy, this may not be a problem but if not, then “deterioration of the system could occur without some form of forceful intervention.“271 Staff noted that a utility may become a “cash =@ Id. 265 Docket No. 50 at 22. 266 Docket No. 105 at 10-22. 267 Id. at 12. 268 Id. at 13. 26g Id. 270 Id. 271 Id. Direct Testimony of Anthony M. Ponticelli cow” for a holding company that is in trouble.272 Staff concludes that “as a result of the potential for increased risk and the resulting increase in rates, Staff recommends that the Commission consider some additional safeguards for ratepayers.” Staff noted that the federal government and other states have addressed these issues.274 According to Staff, while the banking industry has been deregulated in recent years, federal legislation has created safeguards or “firewalls” to prevent holding company finances from negatively affecting federally insured deposit companies.275 For example, regulations provide access to holding company finances and the ability to require divestiture of depository institution subsidiaries under certain circumstances. “In addition, inter-affiliate activities are strictly limited, similar to our existing standards of conduct.77276 Staff has described a number of Commission alternatives to respond where a utility requests an escalating rate of return as a result of company-specific risks. For example, the Commission may order a utility to restructure its debt or refinance in order to control capital costs. The Commission also might order a utility to cease any and all financial transactions with the holding company or any affiliates financial or legal separation.277 or consider fLrther Staff also suggests the institution of appropriate reporting requirements. Staff foresees the regulated operations of utilities being overshadowed by unregulated businesses. Therefore, “as the utilities transform themselves into ‘just wires’ companies, the Commission may want to impose limitations (as a percentage [%I of total assets or of regulated debt for example at any one time) on that type of lending “’ Id. 273 Id. at 274 Id. 275 Id. at 276 Id. at “’ Id. at 14. 14-15. 15. 16. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-A Page 84 of 168 activity. “278 Staff claims that it will require certain oversight of loan activities for it to maintain information on the credit quality of a utility’s cost of capital. Staff argues that “[c]ontinuous support for multi-billion dollar ventures that rival or exceed the regulated utility’s capitalization should not be condoned as prudent financial behavior.“27g In general, some type of separation is necessary.‘y280 Staff indicates that one way to protect ratepayers is to permit utilities to use retained earnings as “seed money” for unregulated investments but prohibit recourse financing so that only the seed money, and not utility assets or future earnings, are at risk.281 Staff argued that the large amount of debt incurred by affiliates of BGE and APS should be self-supporting now.282 While the Commission has supported modest loan amounts in the past, Staff mentioned that “it is sheer hubris to expect any Commission to support credit supports (or debt) on unregulated investments gone bad or if the sum total exceeds the invested regulated capital, let alone many times that amount.“283 Staff concludes that utilities should exercise prudence’in establishing a credit rating for its affiliates and that part of that process should be an annual utility tiling that identifies which affrliates have credit guarantees or sponsorship and to what degree that exists.284 w Commission Decision The Commission has given careful consideration to the financial relationship between utilities and their affiliates. Consistent with its policy to reject strict structural separation, the Commission declines to adopt the recommendation of the marketers that all loans and guarantees should be prohibited. However, this does not give the utilities a 2781d. at 18 27g Id. at 19. *” Id., Staff noted that Florida Power & Light Co. is shielded from a non-utility affiliate, FPL Capital Group, Inc., and is not responsible for the latter’s debt repayment. *‘I Id. at 20-21. *“Id. at 20. Direct Testimony of Anthony M. Ponticelli license to engage in imprudent activities or to jeopardize investments in utility services, maintenance or improvements. As both OPC and Staff have noted, certain rules and restrictions are appropriate. The Commission determines that a utility shall not issue a loan or guarantee the debt of an affiliate if it creates a reasonable likelihood that the utility’s cost of capital, credit worthiness or ability to provide regulated services will be adversely affected. Loans should be from retained earnings only. Retained earnings should be used only when the utility is assured that its ongoing required investment in pipes, wires and other assets will be maintained at a sufficiently high level to assure continued safe, reliable and economical electric or gas service for its customers. A utility or affiliate, or any part of a consolidated company, should not assume that the Commission will automatically approve a loan by a utility or authorize any guarantee of an affiliate’s debt. Guarantees of loans will be strictly scrutiniied. Loans should be arranged on an arm’s length basis, they should be set at fair market rates, they should include standard terms and conditions, and they should contain standard penalties for failure to repay the loan consistent with the stated terms and conditions. In Case No. 8747, the Commission determined that: [alpproval of loan guarantees may be granted ‘upon a finding that to do so is consistent with the public convenience and necessity.’ . . , If, subsequently, the loan guarantee has a negative impact upon a utility’s credit standing, a corrective adjustment can be made in the utility’s next base rate case. Thus stockholders, not ratepayers would bear the costs of any adverse effects on the cost of capita1.285 283 Id. at 2 l-22. 284 I d . at 22. 285 8 9 M D PSC 54,81 (1998) Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-Z (I) Page86of168 The Commission will continue to look to stockholders to bear such costs. However, the concerns of the Commission extend beyond the application of risk in the setting of rates. Given the substantial shifts taking place in the structure and operation of the electric or gas companies, and their attendant affiliates, there is heightened awareness regarding the impact that loans and guarantees could have on the safety and reliability of utility service and the overall financial well-being of the regulated entity. Therefore, each gas or electric utility doing business in Maryland shall file with the Commission an annual report that provides appropriate details of all outstanding loans and guarantees of debt by the utility. This report shall include the amount of debts, securities, loan, guarantees, terms of payment, call provisions, name of the corporate record keeper, credit agency analysis, issuance costs, default terms, and any other appropriate data necessary for this Commission to appropriately analyze these financial activities. F. Reporting Requirements286 1. Parties’ Positions The utilities say that no new reporting requirements are necessary beyond those enumerated in Case No. 8747. Conectiv suggested that the Commission may request information as issues arise. It noted that the existing standards have been in existence for over 18 months and stated that to its knowledge, no evidence has been presented of any violation. Conectiv also argued that “reporting requirements should be developed on a case-by-case basis.“287 Pepto insisted that “Maryland utilities and their affiliates should not be required to bear the expense of, and competitive disadvantage associated with, an elaborate reporting and inspection scheme in the absence of some reason to believe that 286 This section responds to Issue No. 10: What reporting requirements should be developed to demonstrate utilities are in compliance with standards of conduct? Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 87 of 168 code of conduct violations will occur or, if they do occur, will likely go undetected.“288 Choptank stated that [F]or a Cooperative, additional costs are a large concern because increased costs deteriorate the money allocated to the member-owner.‘7289 Choptank noted that “a Cooperative has no shareholders to fall back on for excessive costs.“2go Conectiv also noted that the Commission’s existing complaint procedure is available. Columbia agrees with this point.2g1 WGL mentioned that “the relatively few complaints from the over 100,000 customers purchasing their gas from non-utility companies would indicate that the current standards and subsequent reporting requirements are working.y’292 WGL argues that the purpose of reporting requirements is to “enable the Commission to determine whether the non-utility activities will affect regulated services, and to take timely steps to protect utility services, if necessary.“293 Chesapeake believes the use of cost allocation principles by the utilities requires the utility to monitor its own relationship with its affiliates to insure fair allocation and efficient management of costs. Reporting requirements to demonstrate that utilities are in compliance would be excessive and unnecessary.“294 Chesapeake asserted that issues can be addressed through a complaint procedure or as part of the next utility rate case. NUT suggested that reporting requirements “should be based on regulatordetermined materiality thresholds.“2g5 This will avoid unnecessary costs and burdens on the utilities and Commission. Further, the utility should keep sufficient records to enable 287 Docket No. 288 Docket No. 28g Docket No. ‘go Id. at 8. 2g1 Docket No. 2g2 Docket No. 2g3 Id. at 5. 2g4 Docket No. 2g5 Docket No. 53 at 24. 64, Attachment A, p . 3-4. 70 at 7. 49 at 5. 55, Appendix A at 4. 54. 69 at 8. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page 88 of 168 the Commission to resolve any alleged improprieties. NUI generally advocates that utilities maintain CAMS. The marketers generally prefer strict separation requirements, which they note eliminate the need for most reporting and compliance requirements. Alternatively, detailed reporting and CAMS are necessary. The Joint Commenters “recommend that the Commission adopt a relatively rigorous set of record-keeping, reporting and audit requirements to apply for an initial three-year period, and re-evaluate the need for this information thereafier.“2g6 These records should include appropriate information regarding affiliate transactions and the maintenance of affiliate contracts and related bids. In addition, to the extent that FERC requires more detailed information or expeditious reporting, utilities must comply with FERC rules. The Joint Commenters recommend that for the first three years that these records be subject to an annual independent audit. They also say that such records should be available for third party review upon 72 hours notice. Finally, the Commission should reaffirm the disclosure and non-discrimination provisions adopted in Case No. 8747. The Alliance has proposed a number of reporting and compliance requirements including: utilities must demonstrate their efforts to educate utility and afftliate personnel regarding the code of conduct and a continuing training plan; a CAM must be submitted to the Commission that sets forth appropriate allocation and pricing of shared services, personnel or assets approved by the Commission; utilities shall file compliance programs with the Commission annually; and Employee Transfer Reports shall be filed quarterly. The Alliance emphasized that these reports “must be publicly available.“297 The Alliance concludes that the Commission “must implement standards of conduct that eliminate to 2g6 Docket No. 61 at 19. Direct Testimony of Anthony M. Ponticelli the greatest extent possible the need for the competitors of utility affiliates to police their compliance with Commission rules and regulations.“2g8 EnronLStatoil noted that utilities should be required to demonstrate compliance with the standards of conduct by: incorporating affiliate standards into their tariffs; filing proposed implementation procedures with the Commission and all interested parties; providing appropriate employee training; and filing annually (or within 15 days of a material change) a report identifying the corporate organizational structure, affiliated entities and the services performed, employees within each affiliate, and a disclosure of all services provided by the regulated utility to its competitive affrliates.2gg Additionally, the Commission should perform regular compliance audits and implement appropriate complaint procedures. OPC supports substantial reporting requirements, including annual reports and concurrent reports.300 Annual reports should cover the following areas: operational and organizational charts and information; allocations to affiliates of administrative, general, joint and common costs; reports of all affiliate transactions during the year; cash management transaction reports, including information or earnings, dividends, loans and other infusions of equity; and reports of all employee transfers. Concurrent reports should be filed shortly after a new affiliate is formed, containing basic organizational information and a description of new products and services and business objectives of the affiliate, plus compliance plans. OPC also stated that records of affiliates that transact business with the utility must be available for Commission audit and that the utility should itself have periodic audits conducted at shareholder expense. “’ Docket No. 59 at 1 4 . 2’S Id. “’ Docket No. 60 at 2 3 . 3oo Docket No. 50 at 23-27. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-Z (I-) Page 91 of 168 previously adopted, 308 as well as the standards of conduct contained in this Order. The purpose of the CAM is to formulate the methodologies and procedures for the allocation of the costs of shared assets, employees and services between the utility and its affiliates. CAMS will serve as an aid in identifying the transactions that are actually taking place and will assist the Commission in verifying that appropriate methodologies are used and appropriate cost allocations are being made. Although each CAM should be tailored to the specific circumstances of a given utility, the following elements are required: a Corporate organization; 0 Location of each corporate entity; l Officers of each corporate entity; l Index of operational and managerial employee units of the utility and each affiliate; l Index of shared services; and l Methodologies and procedures for cost allocations of services and asset transfers. Changes to the CAM will require Commission approval. While energy utilities will generally be required to file a CAM, the Commission finds that the record reflects that this requirement should not be applied to every gas or electric utility.’ Cooperatives, due to their particular structure, lack of generation facilities, and federal requirements are hereby exempted from filing a CAM. They are not exempted from the annual reports required below. Municipal utilities and Eastern 307 Id. 308 The four cost allocation principles are: allocations should be made on the basis of a fully distributed cost allocation methodology; the cost of services provided by a utility to its affiliate should be based upon the full cost of such services, including any indirect costs; the fair market value of services which reasonably could be marketed by a utility to the public must be allocated as the imputed cost to its affiliate; and transfers of assets between the utility and the affiliate should be based upon asymmetric pricing principles. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I) Page 90 of 168 Staff argued that “[T]he point of compliance is to ensure that the regulated entity, which has no competitors, is not subsidizing non-regulated affiliates or discriminating against non-affiliate companies in providing services.7y3o1 Staff stated that within six months from the adoption of final standards, utilities should file appropriate compliance plans.302 Plans should be filed annually thereafter, or within 90 days of any changes303 Staff strongly supports adoption of CAMS, which along with a code are “essential tools to ensure that ratepayers receive accurately priced products and services.“304 Staff requests that the Commission require utilities to “allow Staff complete and total access to all corporate books and records of the corporate organization that develop, verify and/or substantiate the reasonableness of all charges and allocations of costs to the utility and ratepayers.” Staff suggested this is necessary to assure that costs assessed to ratepayers are reasonable and equitable. Staff also recommends that utilities undertake, “at shareholder expense,” an independent audit of their CAM at least once every three years, or upon a change in corporate structure, or when utility rates are revised.306 Finally, Staff insisted that utilities should file annual reports of assets transferred during the year between the utility and affiliate. This will provide a “reasonable basis” to ensure that assets are transferred at appropriate values307 2. Commission Decision The Commission will require most energy utilities in the State to file Cost Allocation Manuals beginning with a CAM to be filed by no later than November 1, 2000. CAMS will be filed in accordance with the four cost allocation procedures 30’ Docket No. 73 at 1 1 . 302 Docket No. 51 at 1 9 . 303 Id. 304 Docket No. 73 at 1 1 . 3o5 Docket No. 51 at 20. 306 Id. Direct Testimony of Anthony M. Ponticelli Shore Gas Company, which are both exempted from this proceeding, are exempted from these CAM requirements. Likewise, a CAM may impose too much of a burden on small utilities. Therefore, any gas or electric utility doing business in Maryland with annual gross revenues of less than $20 million shall be exempted from filing a CAM. This will minimize the burdens on these smaller companies. Case No. 8747 required each gas and electric company that tiled a quarterly earnings report to file at the same time an affidavit that its cost allocations and transfer pricing of assets comply with the principles adopted in both Case Nos. 8577 and 8747. A requirement for affirming the accuracy of its cost allocation manual was also included In addition to the other reports required herein, these reports and affidavits should be continued. In general, gas and electric utilities are presently required to file annual reports in accordance with §$6-205 through 6-210 of the PSC Law. It is the expectation of the Commission that each utility will apply their CAM in determining the total revenues and total earned returns that are reported in the annual report. The purpose of these reporting requirements, among other things, is to facilitate Commission oversight of utility activities and ensure that utilities are complying with the appropriate cost allocation procedures and the various standards of conduct adopted in this proceeding. These allocation procedures and standards are being implemented to protect ratepayers, ensure the financial integrity of the regulated entity, and foster competition Consequently, the Commission requires that the following additional information be included in the annual report: 0 Complete descriptions of all affiliate transactions, including asset transfers; Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 93 of 168 l Complete descriptions of the utility services, including employees, shared with each affiliate; l Complete description of all cash management transactions between a utility and any affiliate involving loans, securities, guarantees of debts or changes in capital structure; l All information currently filed on FERC Form No. 1 if such information is not required by FERC after the date of this Order; and l Descriptions of employee transfers from the utility to an affiliate or from an affiliate to the utility, including the employee’s name, department, general responsibilities and duration of assignment. The Commission is mindful of the independent audit requirement for cost allocation manuals contained in $4-208 of the PSC Law. In addition, each utility shall permit the Staff access to all books and records of the utility. The utility shall provide access or a copy of any necessary books and records to Staff in order to ensure that the utility is complying with the Orders of the Commission and that ratepayers are not subsidizing affiliate activities. G. Promotional Practices30g 1. Parties’ Positions Generally, the utilities take the position that the Promotional Practices Regulations (“PPRs”) are an unnecessary competitive handicap and should be repealed. Consequently, they support unlimited discretion for utilities and afftliates to engage in such practices. Dr. Gordon recommends “that these rules be rescinded in their entirety, since they have been superseded by subsequent commercial and regulatory events 3og Issue No. 14: Should the Commission’s Promotional Practices Regulations, codified as Subtitle 40 of Title 20 of the Code of Maryland Regulations, be revised? Issue No. 15: How and to what extent, if any, should utilities and/or their affiliates be permitted to engage in promotional practices as currently defined to offer incentives, rebates, or other promotions, including but not limited to, demand-side management to encourage the use or sale of electricity in any form? Issue No. 11: When should the details of a utility’s proposed promotion be filed with the Commission? Issue No. 16: What requirements and Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 94 of 168 (especially Order No. 74038).“310 He argued that the Commission “has sufficient tools to address the legitimate regulatory concern of preventing utilities from subsidizing their affiliates.“311 BGE supports Dr. Gordon’s positions.312 BGE asserts that “the Commission’s transfer pricing rules, cost allocation principles and Cost Allocation Manual already prevent subsidies from BGE to its affiliates.“3’3 In addition, BGE suggested that the Commission has sufficient audit and ratemaking authority over the utility to protect ratepayers from inappropriate promotional expenditures314 Pepto argued that the PPRs are anti-competitive “to the extent they limit the activities of Maryland utility affiliates while imposing no restrictions on out-of-state competitors.“315 According to Pepto, joint promotions should be allowed as long as affiliates bear their own fair share of the cost of such promotions and comply with all other code of conduct requirements.316 Pepto emphasizes that the PPRs should be repealed because they were designed to suppress competition between electric and gas utilities, which is no longer compatible with the pro-competitive orientation of current State policy.317 According to Pepto, “other market participants will be well-situated to detect any violations and call them to the Commission’s attention.“318 Pepto recommends that the Commission rely on consumer protection regulations to be restrictions should govern the relationship between utilities and their affiliates in communications, marketing, and permissible promotional practices? 310 Docket No. 56 at 22. 3*’ Id. ::t Fpcket No. 57 at 7. 314% 315 Docket No. 64, Attachment Aat 5. 3’6 Id. at 6. 3’7 Id. at 5. 318 Id. at 4. Cl Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhbit AMP-2 (I) implemented under the Act rather than the “outdated” PPRs to guard against abuses319 Pepto also argued that if the PPRs are not repealed, then the Commission should eliminate their applicability to non-residential customers and rule that the PPRs do not apply to activities of utility affiliates in a competitive ma.rket.320 Conectiv stresses that as long as below-the-line dollars are used, there should be no restrictions, including promoting the sale of electricity or DSM measures.321 Only if the costs of a utility promotion will be captured “above-the-line” should it be filed with the Commission.322 If the PPRs are not rescinded, “the Rules should be amended to clarify that non-jurisdictional activities performed by affiliates are not subject to such Rules.“323 Conectiv says that marketers might try to use the PPRs as a “sword” to assert that any retail marketing activity of an affiliate is a “promotional practice.” This would require the affiliate to show that its marketing activity is a just and reasonable business practice and is calculated to benefit the utility and its customers.324 Conectiv requests that the Commission reconsider its requirement for utilities to inform the Commission of new non-utility activities on a time-concurrent basis and the level of assets committed to the venture. According to Conectiv, “[Dlisclosure of individual investments in non- utility activities would competitively disadvantage Maryland utilities.“325 proprietary, commercially-sensitive This is information that competitors not subject to Commission jurisdiction will not be required to reveal. Conectiv says that reporting the aggregate investment in such activities annually would be preferable. In addition, if every new investment in non-utility activities must be reported, it will likely require 3’g Id. 320 Id. 32’ Docket No. 53 at 32. 322 Id. at 25. 323 Id. 324 Id. at 30. at 31. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 96 of 168 hiring personnel solely to comply with this requirement. Conectiv noted that the PPRs require that details of a promotion must be filed 30 days in advance of issuance. Conectiv says that “[N]o participant in a competitive market should be required to disclose its marketing plans to competitors 30 days in advance of execution of those plans or to perform and disclose its analysis of the costs and benefits of such plans.“326 Conectiv also points out that COMAR 20.40.01.02(F) may be interpreted to prohibit a utility affiliate from packaging two competitive products if one product is offered below cost.327 Conectiv says non-utility affiliates would not be barred from making such package offers.328 Columbia says the PPRs are no longer needed and should be rescinded.32g “They are inappropriate in today’s highly competitive energy markets, and place utilities and their affiliates at a competitive disadvantage because they do not apply to other participants in the market.“330 In particular, Columbia argues that “the standards adopted in Order No. 74038 should be modified to permit utilities to engage in jbint advertising, sales calls, and other promotional activities with their afflliated energy suppliers if they are willing to engage in similar activities with unaffiliated suppliers under the same terms and conditions.33’ NUI says that “[Nleither a utility nor its affiliate should be discouraged from participating in a market, particularly in the demand side management area where efficient utilization of energy is encouraged.“332 325 326 327 328 Id. at 26. Id. Id. at 3 l-32. Id. at 32. 32g Docket No. N o . 49 at 5-6. 330 Id. at 5. 33’ Id. at 6. 332 Docket No. 69 at 1 1 . NUI concludes that because the PPRs Direct Testimony of Anthony M. Ponticelli have this “discouraging effect” they are “completely outdated.“333 However, NUI argues that it would be reasonable to file proposed promotions 30 to 60 days in advance, on a confidential basis, with implementation at the end of this period.334 Chesapeake says the PPRs should be modified to exclude their application to affiliates “because it exceeds the jurisdiction of the Commission to directly regulate the promotional activities of unregulated afIiliates.“335 Chesapeake also says that the definition of “public utility” or “person” under COMAR “should include gas marketers and suppliers because they should be subject to the same standards as the regulated utility and its core service afflliates.“336 Chesapeake says that “[A]s long as no harm comes to the ratepayers . . . the standards of conduct adopted in Case No. 8747 should be sufficient to monitor promotional practices, including incentive and rebate offers, and any promotion to encourage the use of the utility’s regulated energy source, like demand-side management promotions.“337 The Commission “could monitor promotional practices thrbugh the utility’s code of conduct and cost accounting principles.“338 Chesapeake concludes that annual reporting can provide the Commission with the information necessary to protect ratepayers from potential harm that could result from public utility PSC’s WGL takes a different position than most other utilities. WGL “believes that the *. Promotional Practice Regulations should not apply to an affiliate of a public service company. Otherwise, the regulations should remain in effect.“340 WGL says the reasons for this are: 1) “the focus and approach to regulating public service companies 333 Id. 334 Id. at 1 0 . ::i Fdocket No. 54. 337 Id. 338 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 98 of 168 have changed dramatically since the regulations were first adopted in 1970” and 2) “the Commission’s jurisdiction over the activities of unregulated affiliates questionable.“341 is highly Further, non-jurisdictional utility affiliates are not subject to a prohibition against promotional offerings. According to WGL, “lifting of the restrictions on an affiliate while retaining the restrictions on the regulated entity will foster the economic use of energy sources without ratepayer subsidies.342 WGL concludes that as long as affiliate costs are not subsidized by ratepayers, any tirther action is beyond the Commission’s jurisdiction.343 The marketers take a strict view of promotional practices. The Alliance takes the position that “promotions by regulated utilities should be prohibited entirely and the Promotional Practices Regulations repealed.“344 Therefore, promotional filings are unnecessary. The Alliance claims that the PPRs have been routinely ignored. Therefore, if they are retained, they should be enforced.345 In addition, it says “[Ultilities must also be precluded from engaging in merchandising, service and repairs, and providing various equipment, appliances and materia1.“346 However, affiliates should not be precluded from offering manufacturer incentives and rebates.347 The Alliance argues that because utilities’ sole function will be to deliver electricity, “there is simply no justification for permitting utilities . . . to engage in promotional practices for conservation, energy -_ efficiency, or to promote the use of electricity, or to engage in any other non-distribution 33g Id. 340 Docket No. 55, Appendix A at 6. 341 Docket No. 55 at 6. 342 Id., Appendix 343 A at 6. Id. at 8. 344 Docket No. 59 at 19. 345 Id. 346 Id. 347 Id. at 16. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 99 of 168 related activity.“348 “These are functions of the competitive market, not monopoly EnronBtatoil says that revision of the PPRs “should be addressed only after first attending to the necessary revisions and additions to the standards of conduct.“350 EnronLStatoil argues that if a service can be provided competitively by an entity other than a utility, then the utility should not be offering a promotion, unless the incentive is targeted to its distribution business, its distribution customers can receive the incentive regardless of their electricity supplier, and the incentive is applied as a distribution cost savings to the customer.3s1 EnronBtatoil advocates “a prompt Staff review process for any utility promotions to ensure compliance with the prohibition against the marketing of standard offer service, and with the necessary disclaimer requirements.352 MAPSA says that the PPRs are old, have stagnated, and largely been ignored.353 In addition, “the markets in which they purport to operate in and regulate have changed dramatically.“354 Now that electric service is to be competitive, “the promotion of energy efficiency, energy efficient appliances and equipment, and conservation programs appropriately belongs in the competitive market.‘7355 MAPSA argues that “[UJtilities 34a Id. at 20. 34g Id. 350 Docket No. 85 at 2 9 . 351 Docket No. 60 at 25. 352 Id. at 24. 353 Docket No. 63 at 1 2 . 354 Id. 3s5 Id. at 12-13. I I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Page 100 of 168 should only be delivering energy. 77356 Once utility participation in these programs is prohibited, then the PPRs should be repealed, MAPSA says.357 The Joint Commenters urge the Commission to “restrict the utilities themselves to providing Standard Offer Service and . . prohibit any promotions of such service.“358 Therefore, affiliates should not be prohibited from engaging in promotional practices. However, all promotions should comport with code of conduct provisions. The Joint Commenters say that utilities should file the details of proposed promotions “with sufficient lead time to allow for review and amendment as needed to comply with the code of conduct.‘735g They suggest 30 days. They argue that this recommendation “strikes a balance between the utility’s legitimate desire to respond in a timely manner to market conditions and the public interest in ensuring that utility promotions do not undermine the development of competition.“360 “To the extent that the utility still administers any demand-side management programs, it is especially important that the Commission apply the non-discrimination provisions.“361 OPC says “afEliates should be allowed to engage in most promotional practices to sell their services without either regulation or requirement that promotional plans be filed with the Commission. “362 According to OPC, this puts utility affiliates on the same footing as other unregulated energy service companies. However, OPC recommends two restrictions on - afiliate promotional practices: “1) They should be prohibited from discounting or repackaging services offered by the regulated utility to prevent customer confUsion and unfair marketing; 2) To the extent that they are permitted to advertise their ~~~1~ at 13. I . 358 Docket No. 61 at 24. 35gId. at 21. 360 Id. 361 Id. at 25. I affiliation Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 101 of 168 with the utility in any way, they must clearly state in promotional materials that they are not part of the regulated utility and that customers need not contact them to obtain utility service.y’363 As for the regulated utilities, OPC says that they should “not be allowed to advertise, except for advertising related to safety and the offering of energy conservation and low income assistance through public benefits programs.“364 OPC says DSM programs funded through a public benefit surcharge should not be provided by utilities in the long run, if possible.365 OPC asserts that if the utility is the service provider, it should be required to provide a disclaimer “that DSM programs will be made available to all wires customers, regardless of their retailer and that customers do not have to purchase electric energy either from the utility as default service or from the utility’s affiliate to be eligible for these programs.366 Utilities should also be permitted to provide factual information requested by customers as required by the Commission.367 OPC says it is reasonable for a utility to file a schedule of promotional practices 30 days before beginning a promotional campaign. OPC emphasizes that utilities should no longer be permitted to promote appliance retailing, rental and service guarantee activities. Therefore, utilities would have to spin off these activities to afftliates.368 OPC’s recommended changes will require certain one-time filings by utilities.369 “Staff recommends that the existing Promotional Practice Rules in COMAR be repealed.“37o According to Staff “the nature of the regulated utility will likely be one of a smaller business entity in a large group of unregulated generation and marketing :z: p No. 50 at 3 1. 364 Id. x5 Id. x6 Id. 367 id. 368 Id. 36g Id. at 28. 370 Docket No. 51 at 2 3 . I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I) Page 102 of 168 businesses, perhaps within a holding company umbrella.“371 In a holding company structure, the regulated wires company only has an indirect interest in helping maximize the output of its sister affiliates. ‘7372 “Thus, it would seem to follow that the incentive to sell the utility’s generation solely into the former native load market does not exist as strongly as it used to.“373 Therefore, Staff concludes that the PPRs are “no longer appropriate within the context of the emerging deregulated arena, and should be repealed within the transition period.“374 If a distribution company wants to present a particular service offering to customers, then it should be required to tariff that offering consistent with Commission regulations, Staff says.375 Staff noted that affiliates can be expected to make unique customized offers to consumers to be competitive with marketers. The current PPRs would restrain this activity, thereby restraining the market and its creativity.376 Staff noted that DSM programs are designed to promote conservation and more efficient uses of resources.377 Staff concludes that “there is no reason to prevent the promotion of electricity use (or gas use for that matter) in any form, by distribution utilities and affXates.378 Staff also concludes that “[R]estructuring all of Maryland’s formerly regulated energy markets creates a different situation for all competitors which requires very little promotional practice oversight from this Commission.“37g 2. Commission Decision The Commission notes approvingly the general agreement of all parties that the PPRs should no longer be applied to utility affiliates. The Commission agrees that in a 371 Id. at 22. 372 Id. 373 Id. 374 Id. 375 Id. 376 Id. at 23-4. 377 Id. a t 24-25. 378 Id. at 25. 37g Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page 103 of 168 competitive marketplace it is inappropriate to require affiliates to abide by the PPRs when other competitors do not have to comply with these regulations. Application of the PPRs to affiliates creates an unnecessary competitive handicap for the affXates. The utilities (except for WGL) and Staff support complete repeal of the PPRs. This would result in no promotional practices restrictions being applied to the utilities and would allow them to freely promote their services. The marketers and OPC argue strenuously that the only services the utilities should provide is their regulated transmission and distribution services. Therefore, they say that the PPRs can be totally repealed because utilities should be completely prohibited from engaging in promotional practices. The Commission concurs with the parties and will exempt affiliates from the PPRs. However, the Commission will take a more moderate approach regarding the regulated utilities. The Commission will undertake a review of COMAR 20.40 in due course to determine whether those regulations should be repealed or revised. In the meantime, the Commission notes that $ 4-503(b) of the PSC Law prohibits a utility from using special rates, rebates, drawbacks, or refunds to treat persons of similar circumstances differently, or to give undue preference to a person, locality, or class of service. Additionally, the Commission notes that this Order establishes prohibitions on the marketing of Standard Offer Service and on joint promotions of a utility and an affiliate. The Commission also wishes to make clear that the utilities will be permitted to promote energy conservation, energy efficiency, and the use of electricity or gas within the confines of these constraints. utility if it provides DSM services: The following disclaimer must be provided by the MPSC Direct Testimony of Anthony M. Ponticelli Case No. U-12134-Exhibit AMP-2 (I) Page 104 of 168 DSM programs (fill in the specific program if applicable) are available to all distribution customers, regardless of their generation supplier. Customers do not have to purchase electric energy either from (till in the utility’s name) or from any affiliate to be eligible for these programs. Finally, a request by a utility to engage in any promotional practice must be filed with the Commission at least 14 calendar days before the proposed promotion is to begin. H. Name and Logo3*’ 1. Parties’ Positions The utilities generally take the position that minimal disclaimers are appropriate when an affiliate uses the utility’s name or logo. In addition, they argue that affiliates should neither be banned from using the name or logo of the utility or be required to pay a royalty for such usage. Not surprisingly, the marketers argue that affiliates should be prohibited from using the utility’s name or logo. In the alternative, they support the imposition of a royalty. OPC supports the marketers on this issue. The AG-CPD favors a ban. Staff recommends that comprehensive disclaimers be adopted. No issue in this proceeding has generated more controversy. Dr. Gordon, testifying on behalf of several utilities, stated: From an economic perspective, the only reason to require a disclaimer is to alert the potential customer to the fact that it is not dealing with the utility. Such a notice does not require an extensive disclaimer and to create a requirement for an extensive disclaimer only raises costs to one set of non-affiliated competitors, thereby providing the competitors with a cost advantage.3 ’ 380 This section analyzes Issue No. 13. What disclaimers should be provided to detail the relationship between a utility and its affiliate or between an affiliate and parent? 381 Docket No. 56 at 20. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-A Page 105 of 168 In addition, he says that the affiliate’s roots in the regulated company “are a major source of any legitimate competitive advantage the afIiliate may possess. ‘7382 Dr. Gordon says that permitting afftliates to use the same or similar names and logos is beneficial to consumers because it provides “information on who they are dealing with at a time when many regulators and state legislatures are funding consumer education programs and generally searching for ways to help consumers adjust to the new gas and electricity markets.“383 He argues that clear brand identification encourages accountability and provides an incentive for firms to maintain high levels of quality and service. Dr. Gordon concludes that “[Elliminating the apparent connection with the incumbent will give a windfall to new entrants but it will do nothing for customers.“384 Dr. Gordon also says that requiring affiliates to pay royalties when they use the utility’s name or logo “is an unreasonable policy with no basis in the economics of either competitive or regulated markets.“385 Royalties “simply create a transfer from the affiliate to the utility.“386 Dr. Gordon also claims that “there is no objective, practical means for setting royalty payments.“387 Pepto says that in Case No. 8747, the Commission determined that an affiliate may use a utility’s name or logo provided that there is no representation that an advantage accrues to customers as a result of dealing with the affiliate. The Commission also determined that a prominent disclaimer that the utility and affiliate are separate entities must be displayed. Pepto says there “is no need for additional disclaimer 382 Id. at 21. 383 Id. 384 Id. 385 Docket No. 79, Reply Testimony of Kenneth Gordon at 24. 386 Id. 387 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 106 of 168 requirements.“388 Pepto also says that restrictions on names/logos are bad policy because “utility brand names and logos are an effective means of conveying truthful information to consumers.‘738g Pepto argues that “[olwners of brand names and logos also have a powerful incentive to maintain the value of the brand/logo by maintaining high standards, which also ultimately redounds to the benefit of .consumers.y73go Pepto says that while some parties have argued that consumers will be confused by shared trade names and logos, no evidence supports this proposition. “Customer confusion is unlikely to be a problem where adequate disclaimers are in place to guard against deceptive practices, as they are in Maryland,” says Pepco.3g1 Pepto says that not all utilities have favorable reputations and that utilities that do “have earned that goodwill by providing high quality service. 7y3g2 As for royalties, Pepto noted that “no utility has ever included this so-called goodwill asset in rate base and received a rate of return on its value.“3g3 Further proponents of royalties have not presented a viable means of valuing a utility’s name/logo. Pepto also points out that most neighboring stated freely permit names/logos to be shared, “subject only to reasonable disclaimer requirements.“394 Pepto concludes that if Maryland adopted harsher policies, it would simply harm local utilities and give competitors an unfair advantage. As for disclaimers, “Pepto has reservations concerning the much-discussed proposal to add new language to the existing disclaimer, which indicates that utility affiliates are not regulated by the Commission.“395 388 Docket No. 64, Attachment A at 4-5. 38g Docket No. 106 at 1 6 . 3go Id. 3g1 3g2 3g3 3g4 3g5 Id. at 17. Id. Id. Id. at 18. Id. at 20. Pepto says it appears that some Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 107 of 168 parties want to create the impression that utility affiliates are completely unregulated and “somehow more dangerous to do business with than non-utility affXates.“3g6 According to Pepto, all unregulated entities should indicate this status or there may be an implication that companies that do not have the disclaimer are regulated. Pepto also argues that “[Ilengthy disclaimer requirements impose heavy costs on utility affiliates” and that “the Commission should avoid overly complex language that will have little meaning to most consumers.“3g7 APS supports the agreement reached in its restructuring settlement. Pursuant to it settlement AfEliate Code of Conduct, Section IV provides: A. Disclaimers. Whenever a Utility affiliate provides written or printed mass marketing materials to the public using the Utility’s name or logo, it shall include a disclaimer that states that the affiliate and the Utility are not the same business and that the affiliate is not a regulated utility.398 APS says that its settlement disclaimer “requires disclosing the most vital information, that the affiliate and the utility are not the same business.‘73gg APS says the most serious concern was that affiliate use of the name/logo might be viewed as a deceptive trade practice. However, APS says that “[Tlhe simple truth is that it is bad policy to bar a customer from receiving accurate information with which to make a decision in a competitive marketplace, especially a marketplace which is just opening up.“4oo If there is any deception, APS says that the AG-CPD “will be on top of it.‘7401 Further, the real reason, according to APS, that some parties want affiliates to pay a royalty is to raise the price of affiliate services so that potential competitors can undercut these prices. 396 Id. 397 Id. 3g8 Docket No. 4 6 at 3. 3gg Docket No. 9 6 at 9. 4oo Id. at 10. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-A Page 108 of 168 Artificially raising prices is not the way a competitive market should work, says APS. APS concludes that it would be appropriate for the Commission to adopt the disclaimer from its settlement. Conectiv agrees with the Commission’s previous position that affiliates should be permitted to use the utility name/logo. However; Conectiv “disagrees that a disclaimer should be required.“402 Conectiv says the name and logo are corporate assets that do not belong to customers. The Company says that if a disclaimer is required, “it should only apply to energy marketing activities for all of the same reasons that it is appropriate to have different sets of standards for core-service and non-core-service affrliates.‘7403 Further, Conectiv says the disclaimer should be adaptable to cover competitive “below the line” activities that from a legal standpoint are performed within the corporate utility structure. Conectiv also requests that the Commission clarify whether the disclaimer would be required in connection with the use of “a related but clearly distinguishable name (i.e., Conectiv Communications versus Conectiv Power Delivery).“404 Lastly, Conectiv says a disclaimer should be limited to mass media or printed solicitation materials of general circulation. Conectiv says that it specifically objects to any restrictions or imputed royalties on the use of the Conectiv name or logo. “Conectiv has expended considerable belowthe-line resources developing its relatively new brand.“405 Conectiv says it has embarked on an “umbrella brand” strategy. It argues that Maryland law prohibits false claims of affiliation, not truthful ones. The name, brand and reputation belong to Conectiv and its shareholders, the Company claims. “Common branding also is important to realizing 401 Id. 402 Docket No. 53 at 28. 403 Id. at 29. 404 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 109 of 168 economies of scope.yy4o6 Conectiv says that with a common brand, there is an incentive to improve and maintain quality service, “including the market in which it has franchised transmission and distribution operations, in order to maintain the value of the brand.“407 Lastly, if the Commission adopts a disclaimer, it should use the one adopted in Case No. 8747. However, it should be clarified that this disclaimer only applies to energy marketing affiliates within the franchised service territory of the utility.408 Conectiv makes a point of arguing that it “is differently situated with respect to the use of the name and logo of Conectiv and derivatives of that name and logo for the businesses under Conectiv.“409 Neither Conectiv Power Delivery (“CPD”), the regulated utility, nor any of the other businesses will be using the old utility name, “Delmarva Power.” “ Over approximately the last two years, the new name Conectiv was created and substantial sums were spent . . on creating a new image for Conectiv’s various businesses under the new name and logo. All of the dollars spent advertising the new name and image, and creating and developing the new logo, were below-the-line shareholder dollars.“410 Conectiv says that even if the Commission adopts restrictions for “well-established” utility names and logos, “any such new rule should exempt distinct names and logos, such as Conectiv’s, that have been in use less than three years.“411 Conectiv concludes that a ban on the use of the Conectiv name or logo, or a royalty requirement, Gill only “hamper its ability to compete but would serve no public 405 Docket No. 74 at 10. 4061d. at 11. 407 Id. at 12. 408 Id. at 13. 4og Docket No. 97 at 7-8. 410 Id. at 8. 4” Id. 412 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-3 Page 110 of 168 BGE and Conectiv also submitted the testimony of Jeffrey H. Howard, Esq., an antitrust law expert413 Mr. Howard says that there “is certainly no need to absolutely bar the use of a common name or logo to achieve any of the policy goals established in $0 7504 and 7-505(a).“414 He argues that a prohibition constitutes competitive handicapping, which is anti-competitive, anti-consumer, and inconsistent with the Act. Mr. Howard says that name recognition and reputation is one of the significant areas where a firm can take advantage of economies of scale and scope. He says many competitive firms enjoy these same efficiencies. Mr. Howard concludes that it would be “highly anti-competitive and anti-consumer to allow large competitors to take advantage of these economies while barring Maryland’s utility industry from doing the same.‘Y415 Mr. Howard also claims that surveys indicate that consumers: support the continued sale of electricity by the utility or its affiliate; feel it’s important to know the owner of their electric power; generally oppose regulatory limits on afftliate use of utility names; favor rules that permit utilities to provide information concerning their affiliates, and generally support the use of utility names and logos by affiliates.416 Mr. Howard concludes that if affiliates are not allowed to use utility names and logos, consumers lose information on who they are dealing with and their search costs are raised. In addition, “if consumers are denied brand identity for utility affiliates, they may in fact be confused about the ownership of the affrliate.“417 Mr. Howard says that to the extent disclaimers are required, they should be limited to commercial advertising. Finally, he says that the “advocacy of royalties is simply another way for competitors to raise their rivals’ costs.Y’418 413 Docket No. 79, Reply Testimony of Jeffrey H. Howard, Esq. 414 Id. at 3 5 . 415 I d . at 3 6 . 416 I d . at 3 7 . 4’7 Id. at 38. 4’8 Id. at 39. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 111 of 168 BGE and Conectiv also filed Joint Final Comments herein.41g They say that the Commission should reject a ban on a common name and logo because it is unnecessary, it is anti-consumer, it would violate First and Fifth Amendment rights, and other state commissions have consistently rejected such bans4” BGE and Conectiv say a ban does not advance the goals of the Act because: any. name value belongs to shareholders, therefore use by an afftliate is not a ratepayer cross-subsidy; a ban would artificially raise a Maryland company’s costs; and it would limit customer information. Ratepayers, BGE and Conectiv say, have no property interest in the name or logo because they have not subsidized any value that may be attached to these assets. In addition, “if consumers are denied brand identity for utility affiliates, they may in fact be confused about the ownership of the affiliate.“421 BGE and Conectiv also question the intent of some of Enron/Statoil’s suggested disclaimers. BGE and Conectiv say that if Enron/Statoil’s disclaimers are adopted, they should apply to affiliates and marketers alike. BGE and Conectiv claim that “virtually every state commission that has adopted a Code of Conduct for energy deregulation has declined to impose the outright ban urged by the Alliance here.“422 Moreover, FERC has adopted Codes of Conduct regarding electric transmission and natural gas sales and these codes are “narrowly circumscribed to address only the legitimate issues of open access and cross-subsidization.“423 BGE has also submitted a proposal for “Recommended Disclaimer Procedures” to be applied to BGE and any of its affiliates that use the BGE name or logo.424 BGE says 41g Docket No. 102; Joint Final Comments Brief of Delmarva Power & Light Company d/b/a Conectiv Power Delivery and Baltimore Gas and Electric Company. 420 Id. at 14-15 421 Id. at 17. 422 Id. at 18. 423 Id. at 18-19. 424 Docket No. 102; Final Comments of Baltimore Gas and Electric Company, (Attachment A), Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page112of168 the proposal is not for application to other Maryland utilities.425 However, one disclaimer would apply to all marketers selling to end-use customers in Maryland. BGE Home Products and Services, Inc. (“BGE HOME”) also filed comments regarding the use of names and logos by an affiliate as well as the use of disclaimers.426 “BGE HOME strongly urges the Commission to reject any unfair recommendations concerning either a ban on the use of a common name/logo, or the imposition of a 4251d.at3. 426 Docket No. 102, Final Comments of BGE Home Products and Services, Inc. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page113of168 royalty. These extreme measures will harm many customers by creating significant confUsion and substantially driving up marketing and advertising costs.“427 BGE HOME claims that it “has invested nearly $24 million in both advertising and branding activities, which have enabled the Company to create its own distinctive identity.“428 In its Final Comments, BGE HOME has proposed “enhanced and specific disclaimer language” which it says will cost BGE HOME “in excess of $250,000 annually.“42g BGE HOME claims, among other things, that a ban or royalty: may degrade its “superior service;” “may result in the potential destruction of economic and employment growth which we have fostered; will certainly create more customer confUsion and complaints; and, will potentially cause the exporting of a significant local tax and employment base to firms located outside the State of Maryland.“430 BGE HOME says branding is a necessity in today’s marketplace: and that many competitors are “national in name recognition.“43 ’ BGE HOME says that “use of a new and fictitious name for BGE HOME . . . would cause significant confUsion among our many loyal customers,” “artificially raising advertising and marketing costs” which “would inevitably be passed onto Maryland consumers. ‘Y432 For all these reasons, BGE HOME urges the Commission to reject a ban or require a royalty for use of a common name/logo. In addition to the policy arguments raised by the utilities for not imposing a ban or royalty on ai?iliate use of utility names and logos, they also argue that Constitutional restraints prohibit the Commission from taking such action. 427 I d . at 3 . 428 I d . 42g Id. at 3-4. 430 I d . at 7-8. 431 I d . at 8 . 432 I d . at 9 . See Attachment A for the disclaimer language and matrix. Conectiv says that Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page114of168 “advertising is protected under the First Amendment as commercial speech.“433 Conectiv says that any prohibition on advertising must be a reasonable time, place or manner restriction, a permissible subject matter regulation, or a narrowly tailored means to serve a compelling state interest or the prohibition is a violation of freedom of speech under the First Amendment.434 Conectiv and BGE argue that the First Amendment “prevents this Commission from restricting truthful commercial speech, which includes the choice of the affiliate’s name.“435 “Even in monopoly markets, the suppression of advertising reduces the information available for consumer decisions and thereby defeats the purpose of the First Amendment.“436 Conectiv and BGE also say that such a ban would constitute an illegal prior restraint.437 They also state that “the Supreme Court has consistently recognized that regulations that ban a particular use of private property and do not substantially advance legitimate state interests constitute a taking without just compensation in violation of the Fifth Amendment.“438 Perhaps the most forceful advocate of the Constitutional arguments has been Pepco.43g Pepto says that the First Amendment, as applied to the stated through the Fourteenth Amendment, protects “commercial speech” from unwarranted restrictions. It says the Supreme Court has defined commercial speech broadly to include trade names. 440 Other courts have emphasized that product labels and trade names provide important information worthy of constitutional protection.441 Pepto says the “cornerstone of the Supreme Court’s commercial speech jurisprudence is Central Hudson 433 Docket No. 53 at 28. 434 Id. 435 Docket No. 102, Joint Final Comments of Conectiv and BGE at 17. See Consolidated Edison Co. v. Public Serv. Comm ‘n, 447 U.S. 530,543 (1980). 436 Id. at 17-18 quoting Central Hudson at 567. 427 U.S. 539, 559 (1976). 437 Id. at 18. See Nebraska PressAss’n v. Stuart, 438 Id., citations omitted. 106at 10-15. 43g Docket No. 440 Id. at Virginia 10. State See Bd. 425 U.S. 748, 762 (1976). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-3 Page 115 of 168 Gas & Electric Corp. v. Pub. Serv. Comm ‘n of New York (“Central Hudsor~~‘),~~ which held that a regulation completely banning promotional advertising by an electric utility violated the First Amendment.“443 According to Pepto, Central Hudson uses a four-part analysis for reviewing regulations that restrict commercial speech. First, the court must determine if the speech at issue is misleading or pertains to unlawhl activity, in which case it is not entitled to protection. Second, the government is required to show a substantial interest in the challenged regulation. advance the asserted governmental interest. The regulation must also directly Lastly, the regulation must not be more extensive than necessary to serve the government’s substantial interest.444 Pepto concludes that the restrictions on names/logos proposed in this proceeding “fall far short of satisfying the Central Hudson test. Pepto asserts that “it is not misleading for a utility affiliate to use the utility’s trade name or logo, especially when adequate disclaimers . are in place.“445 Pepto says that affiliate use of a utility’s trade name/logo “is a legitimate competitive advantage derived from years of reliable, responsive service and [is not] . . . unlawtil for purposes of the first prong of the Central Hudson test.“446 Pepto says courts are hostile to “paternalistic efforts to protect consumers from truthful information on the ground that it might confuse them” and therefore, restrictions on the use of trade names and logos would likely fail the second prong of Central Hudson.447 Pepto s’ays that to satisfy the third prong of Central Hudson, the government must show that “the harms it recites are real and that its restriction will in fact, alleviate them 44’ Id. at 10-11. 442 447 U.S. 557 (1980). 443 Docket No. 106 at 11. 444 Id. at 11-12. 445 Id. at 1 2 . 446 Id. at 12-13. 447 Id. at 1 3 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 116 of 168 to a material degree.“448 Pepto argues that to justify restrictions, the government would have to show that they promote competition, prevent cross-subsidization and avoid consumer confusion, when the opposite is true.44g Hz&on, As for the fourth prong of Central Pepto asserts that the goals sought to be achieved “can be met without burdening First Amendment rights, through open-access requirements, regulatory oversight of the utility-affiliate relationship and the adoption of reasonable disclaimers.“450 According to Pepto, there is no need for new regulations because these elements are already in place in Maryland.45’ According to Pepto, content-based restrictions on speech are subject to “strict scrutiny” and “will be struck down unless they are the least restrictive means of advancing a compelling state interest.“452 Pepto says that a prohibition on an affiliate’s use of a utility name/logo “would be a content-based restriction because it would effectively bar any communication to the public concerning the utility-affiliate relationship, as distinct from all other subjects.“453 Pepto concludes that consumers “can be just as effectively protected by disclaimers and consumer education programs.“454 Lastly, Pepto argues that “a rule prohibiting utilities and their affdiates from using the same logo and trade name would constitute a taking of utility property under the Fifth and Fourteenth Amendments which would necessitate the payment of just 1’; I$, See Edenjeld v. Fane, 507 U.S. 761,770-71 (1993). 450 Id: a t 1 4 . 45* Id. 452 Id. at 14, See Perry Educ. Ass’n v. Perry Local Educators’Ass’n, 460 U.S. 37,45 (1983). 453 Id. a t 14-15. 454 Id. a t 1 5 . 455 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I--) Page 117 of 168 WGL says there is no factual basis in this proceeding to justify a ban on affiliate use of a utility’s name/logo.456 Therefore, WGL recommends that the Commission await more experience with the practices of affiliates and competitors before considering such action. 457 WGL’s position is as follows: Marketing literature provided by utility affiliates should contain a disclaimer by the affiliate to assist in increasing customer understanding of the affiliate being a separate entity from the utility. The disclaimer should indicate that the utility and affiliate are separate entities. The marketing literature should not represent that any advantage would accrue to customers from the utility in the selection of the affiliate for a particular service.458 Further, “the Commission should reaffirm the Case No. 8747 ruling regarding the use of a utility’s name and logo.“45g WGL says that claims that ratepayers have an equity interest or have established any goodwill that the utility name or logo may have are incorrect. Goodwill is not a cost of service line item. It is “built through high quality management and service.‘Y46o WGL argues that “[Rlatepayers do not have an equity stake in the utility, nor have they paid for the enhancement of the intangible assets, which have been built by the Company’s management.“461 WGL concludes that “[IIndirect attempts to acquire or dilute the ownership of utilities should be summarily dismissed.“462 Furthermore, WGL says utility affiliates should be permitted to use the utility’s name/logo “since affiliates of other large corporations with whom they compete will have 456 Docket No. 101 at 8. 457 Id. 458 Docket No. 55, Appendix A at 6 . 45g Docket N o . 80 at 6. 460 Id. 46’ Id. at 7. 462 Id. Direct Testimony of Anthony M. Ponticelli this same advantage in the marketplace.“4h3 WGL also claims that there has been no evidence to show that affiliate use of a utility name or logo is a barrier to the development of competitive markets. It cites experience in its natural gas customer choice program to support this position.464 WGL supports the current disclaimer requirement which it says avoids customer confusion regarding the utility-affiliate relationship. However, WGL “would object to the use of multiple disclaimers that will produce unnecessary confusion.“465 WGL would support the suggestion that all suppliers disclose the non-regulated nature of their product or service, “thereby maintaining the ‘level-playing field’ that should be available to all suppliers.“466 Columbia says that “[N]o specific disclaimers are necessary, absent a showing that the utility and its affiliate have engaged in promotional activities or communications that are misleading or deceptive.“467 Columbia says a ban on affiliate use of a utility name/logo is unfair to consumers because some consumers may prefer to take service from a utility affiliate.468 Columbia says “consumers are clearly entitled to know just who they are dealing with.“46g Columbia claims that requiring affiliates to adopt a dissimilar name “would almost certainly lead to complaints that consumers had been tricked into dealing with utility affiliates.“470 Columbia emphasizes that there is no legal basis for a prohibition, particularly where the marketing affiliate is a separate entity not subject to the utility’s control. Columbia and the marketing affiliate are separate 463 Docket No. 101 at 4 . 464 Id. at 4-5. 465 Id. at 6. 466 Id. 467 Docket No. 49 at 5 . 468 Docket No. 98 at 4 . 46g Id. at 5. 470 Id. Direct Testimony of Anthony M. Ponticelli subsidiaries of Columbia Energy Group. Further, “the Columbia name and logo are not assets of Columbia, and the Company has no authority to dictate what names or logos can be used by other affiliates within the Columbia Energy Group.“471 The Joint Commenters take the position that “consumers and competition would best be served by an outright ban on affiliates’ use of the utility’s brand name and logo.“472 Alternatively, they support imposition of a royalty for use of the utility’s brand name and logo.473 The Joint Commenters say that use of a similar brand name or logo by an affiliate “is one of the most effective means by which a utility can transfer its incumbency advantages to its unregulated affrliates.“474 They also say: Even with the strictest disclaimer requirements, there is bound to be some customer confusion about the relationship between a similarly named affiliate and the utility that has been providing that customer’s service for years. Indeed, regardless of corporate intent, a similarity of business names between the affiliate and the utility will tend to create the false impression that the affiliate has all of the attributes of the re lated utility merely by virtue of f its corporate affiliation. 47F The Joint Commenters say that a royalty would compensate ratepayers for the use of these valuable assets and offset an affiliate’s advantage over competitors. Discussing royalties in Case No. 8577, the Commission said that a company “ought not price valuable services or assets to subsidiaries at levels that it would be unwilling to give, under the same terms and conditions, to a third party.“476 The Joint Commenters conclude that “imposition of a royalty payment for the use of the utility’s brand name 471 472 473 474 475 Id. Docket No. 61 at 14. Id. Id. a t 1 3 . Id. 476 Id. at 1 4 quoting C a s e No. 8 5 7 7 at 31(86 Md. PSC 239). I I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 120 of 168 and/or logo is therefore fully consistent with the principle upon which Case No. 8577 turned.“477 However, if affiliates are permitted to use the utility trade name or logo, then the Joint Commenters recommend the following disclaimers be required for all communications regarding the affiliate: l the affiliate “is not the same company as [e.g., BGE], the utility”; l the affiliate is not regulated by the Maryland Public Service Commission; and l “you do not have to buy [the affiliate’s] products in order to continue to receive quality regulated services from the utility.“478 However, they say that the disclaimers should be limited to the use of the name/logo in Maryland. Lastly, the Joint Commenters say that the Commission should retain the requirement that affiliates may not represent that an advantage accrues in the use of utility services as a result of dealing with the affrliate.47g The Joint Commenters note that the Commission has stated that utilities and their affiliates are to be treated as separate entities.480 Consequently, “the law of trademarks provides guidance on how the Commission should treat ‘separate entities’ with the same or similar names.“481 The Joint Commenters argue that trademark law provides a 13 part test to determine whether a likelihood of contusion exists under the Lanham Act 3 2(d).482 Factors include: similarity of marks, similarity of the goods, similarity of trade channels, sophistication of the party, fame of the prior mark, and the number of sellers who use the mark.483 The Joint Commenters conclude that the Commission should “find that the use of similar names by the utility and its affiliates is likely to lead to customer “’ Id, :iY.at 23. --_. 480 Docket No. 84 at 5. 481 Id. at 6. 482 Id., See Application of E.I. DuPont de Nemours & Co., 476 F. 2d 1357, 1360-62 (C.C.P.A. 1973). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-L Page 121 of 168 confusion Y’484 Further, Dr. Gordon’s suggestion that an affiliate shares the utility’s history of service, would “be highly misleading” according to the Joint Commenters.485 Dr. Gordon also suggests that an affiliate’s use of a utility’s name or logo will improve “accountability.” However, the Joint Commenters say that as a result of separation, the utility will not be accountable for anything that the afftliate does. “The accountability stops at the affiliate, unless the utility is violating other standards of conduct regarding separation.“486 The Joint Commenters also claim that “the entry barrier associated with the utility’s name and logo recognition would deter potential competitors from entering the market.“487 They also say that a simple ban will involve less day-to-day monitoring than any attempt to enforce fair use of the utility’s name or logo.488 While the Joint Commenters support a ban, at least in the utility’s service territory, they say that the ban need not be in perpetuity. Perhaps three years will be sufficient to permit competition to begin to take root.48g The Joint Commenters also say that “the utilities’ trade names and logos have acquired secondary meanings over the decades that they held state-granted monopolies. ‘7490 “Thus, the names and logos should be protected from appropriation by ‘separate entities’, such as the affrliates.“491 As for disclaimers, the Joint Commenters say that “lack of an extensive disclaimer would restrict the amount of information available to the customer, forcing the customer to make ‘poorly informed choices”‘.492 483 Id. at 6-7, citations omitted. 484 Id. at 8. 48s Id. :zf $ at 9. 488 489 490 491 492 Id: Id. Id. Id. Id. at 10. at 21. at 29. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-) Page 122 of 168 Furthermore, the complaint process is inadequate. It “deals with the problem in a post hoc fashion.“4g3 Also, “the complaint procedure takes too long to resolve issues.“4g4 The Joint Commenters say that BGE HOME has failed to establish a separate brand identity for itself, but rather has increased customer confusion. Further, BGE HOME’s use of the BGE name will confuse customers regardless of any disclaimers.4g5 The Joint Commenters cite claims of actual customer confusion to support their recommendation of a ban. 4g6 The Joint Commenters argue that “caveat emptor is not the appropriate standard by which to judge the confusing effect of utility and affiliate behavior.“4g7 The Joint Commenters also argue that BGE should be prohibited from including BGE HOME’s number on its automated customer service telephone message because this would allow both of them to take advantage of confusion which they initiated.4g8 “By creating this consumer confusion, BGE and Home have also created an excuse to engage in joint marketing and promotion of their goods.“4gg This should not be permitted, the Joint Commenters say. The Joint Commenters also say that BGE HOME has exacerbated the confusion through continuing use of BGE identifying marks on its vehicle fleet.500 The Joint Commenters say, “[Tlhis confusing combination of names, logos, phone numbers, and colors remains on Home’s vehicles even five years after the company’s incorporation. Only after photographs taken by the Alliance were introduced in this case did-Home identify four vehicles that still had the BGE logo on them and take steps to remove the logo from the offending vehicles.“50’ This “violated the code of 4g3 Id. at 30. 4g41d.at31. 4g5 Id. 4g6 Id. a t 19-2 1. 4g7 Id. at 21. 4gg Id. 4gg Id. at 22. 5oo Id. at 23. 501 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134 - Exhibit AMP-2 (I-_) Page 123 of 168 conduct prohibition on joint promotions.“502 Further, “the vehicles reinforced the public’s perception that BGE and Home are the same entity.“503 The Joint Commenters also say that BGE HOME’s claim that it adopted its name to create a distinctive brand is undermined by the actions of Conectiv. Delmarva decided to pursue a new brand identity and consequently, chose “a completely new name as an umbrella for all of its companies. Y7504 Therefore, “to establish its new identity, Delmarva distanced itself from its old name, ensuring that consumers would not automatically associate the new brand identity with the regulated company. ‘y505 The Joint Commenters note that BGE’s parent has also adopted a new umbrella name, Constellation, which is used by all but two subsidiaries. The Joint Commenters argue that the motivation for not changing BGE HOME’s name is the same as BGE’s, “to take advantage of the 183-year value of the name. 77506 The Joint Commenters conclude, “[Slignificantly, the one BGE affiliate that uses a version of the utility’s name is the affiliate that is marketing to the consumers most likely to be confused by use of a similar name-residential consumers.7’507 ’ The Joint Commenters argue that if an affiliate wants customers to know its relationship to the parent, then “[Tlhe Commission could permit the affiliate to include a statement with its name indicating that the affiliate is a subsidiary of the parent company. For example, BGE Home, under a name other than BGE, could state that it is a subsidiary of Constellation Enterprises, Inc.“508 The Joint Commenters say that because “customers of an affiliate are not actually dealing with the utility or its employees, [and] any attempt 502 503 ‘04 505 ‘06 507 jo8 Id. Id. Id. Id. Id. Id. Id. at 24. at 27. at 28. at 29. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 124 of 168 to convince them of a meaningful linkage between the affiliate and the utility is deceptive.““’ The Joint Commenters also respond to the constitutional arguments proffered by the utilities510 According to the Joint Commenters, “[Allthough commercial speech receives some protection under the First Amendment, it merits only a type of intermediate scrutiny.“5” They note that Central Hudson applies a four-part analysis.512 First, misleading or unlawfL1 speech is not protected. Therefore, “[tlhe government may ban forms of communication more likely to deceive the public than to inform it.“513 If the speech passes the first Central Hudson test, then the government must satisfy three additional tests to validly regulate the commercial speech. The regulation must be based upon a substantial state interest, it must directly advance this interest, and the regulation must be narrowly drawn to meet the state interest514 The Joint Commenters argue that “the first prong of this test is dispositive because the affiliate’s use of the utility’s name is misleading or deceptive.“515 According to the Joint Commenters, the U.S. Supreme Court ruled in Friedman v. Rogers that trade names qualify as commercial speech because they acquire a secondary meaning that the public associates with an expected level of quality or price of goods and services.‘16 The Joint Commenters conclude that “[IIn this case, the presentation of the affiliate’s name in conjunction with the utility’s ‘09 Id. at 28. ‘lo Id. at p.31-36. “I Docket No. 84 at 3 1. See Florida Bar v. Went For It, Inc., 115 S. Ct. 2371,2377 (1995). a2 Id. at 32. 5’3 Docket No. 84 at 32. See Friedman v. Rogers, 99 S. Ct. 887,896-97 (1979); Edenfield v. Fane, 113 S. Ct. 1792,1799. ‘I4 Id. at 32, paraphrasing Central Hudson. ‘I5 Id. at 33. ‘16 Docket No. 107 a t 3 3 , citing Friedman a t 8 9 5 . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I) Page 125 of 168 name is deceptive because it does not contain completely accurate information about the ‘separate entity’ relationship between the affiliate and the utility.“S’7 The Joint Commenters say that the Commission should only require disclaimers for affiliates of regulated utilities because the risk of confUsion exists only because of similar names. 518 “Consumers do not automtitically associate either non-affiliated companies or distinctly named affiliates with regulation, as they do with affiliates using the utility name.“5’g As an alternative to requiring non-affiliates to use a disclaimer, the Joint Commenters propose that licensing regulations prohibit companies from advertising or suggesting that their prices are regulated.520 The Joint Commenters agree with utilities that there is an immense practical difficulty in incorporating a disclaimer in every situation in which an affiliate uses the utility name. Therefore, a ban is the best solution to this problem. 521 The Joint Commenters continue to argue for imposing a royalty when an affiliate uses a utility’s name/logo. It says that “[Tlhe real question is whether the name and logo are utility assets.“522 The Joint Commenters argue that an affiliate’s use of the Conectiv name is “a transfer of value from the parent entity, ” “similar to the source of value in the Constellation name.77523 In contrast, use of the BGE name by BGE HOME “is an unambiguous transfer of value” from BGE, the utility.524 “To avoid cross-subsidy, BGE should not perinitted to transfer this valuable asset to an unregulated affiliate without “‘Id. at 3 6 . 5’8 Id. at 36. 51g Id. at 37. 520 I d . at 37-38. 521 I d . at 3 8 . s22 Id. at 39. 523 I d . 524 I d . Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I--) Page 126 of 168 appropriate compensation.“525 As for measuring the amount of the royalty, the Joint Commenters say this can be done “using analyses from experts and economists.“526 Summarizing the position of the Joint Commenters, they say that an affiliate’s use of the utility name/logo creates two special problems. First, potential customers of the affiliate may be deceived into assuming that there is a relationship between services of the utility and the affiliate that does not, and under the code of conduct cannot, exist. Second, utility ratepayers may cross-subsidize the affiliate because the utility makes valuable assets, its name, logo and therefore reputation, available without charge to the affiliate.527 The Joint Commenters conclude, that in the absence of an outright ban “strict disclosure requirements and the imposition of a royalty payment” are “the best means for addressing the deception and cross-subsidy issues inherent in use of similar names by utilities and their affiliates.“528 EnronBtatoil is a strong proponent of disclaimers. They recommend that the existing code of conduct be modified to include the following disclaimers: a 0 l- 0 Neither a utility nor its affiliates shall imply or express that their affiliation allows the affYiate to provide a service superior to that available from other suppliers. Neither a utility nor its affiliates may directly or by implication represent that the MPSC regulated services provided by the utility are of a superior quality when energy or energy-related services are purchased from a utility affiliate. Whenever a utility affiliate provides written mass marketing materials to the public using the utility’s name or logo, it shall include a disclaimer that states that (i) the affiliate and the utility are not the same company, (ii) the affiliate is not regulated by the MPSC, and (iii) the customer does not have to purchase the affiliate’s products in order to receive regulated service from the utility. In the case of electric utilities, neither an electric utility nor its affiliates may directly or by implication represent: (i) that merchant service (power sales) provided by an affiliate is being provided by the utility; (ii) that the power purchased from a supplier that is not a utility affiliate may not be reliably delivered; and (iii) that power must be purchased from a utility affiliate to 525 Id. 526 Id. at 40. :ti ydocket No. 107 at 18. Direct Testimony of Anthony M. Ponticeili a l receive the utility’s MFSC regulated services. In the case of gas utilities, neither a gas utility nor its affiliates may directly or by implication represent: (i) that merchant service (gas commodity sales) provided by an affiliate is being provided by the utility; (ii) that the gas purchased from a supplier that is not a utility affiliate may not be reliably delivered; and (iii) that gas must be purchase from a utility’s affiliate to receive the utility’s MPSC regulated services. In the case of combined gas and electric utilities, neither a utility nor its affiliates may directly or by implication represent: (i) that merchant service (gas commodity sales and/or power sales) provided by an affiliate is being provided by the utility; (ii) that the gas and/or power purchased from a supplier that is not a utility affiliate may not be reliably delivered; and (iii) that gas and/or power must be purchased from a utility’s affiliate to receive the utility’s MPSC regulated services. 529 Enron/Statoil says that use of “utility names themselves provides a competitive advantage to affiliates who use them.“530 It also provides affiliates with a head start on the playing field.“531 Further, EnronLStatoil contends that “[clompetitive goals are served only if utility affiliates are made to market and attract customers based on the quality and price of their own stand-alone services, and not on the strength and name recognition of the utility.“532 Enron/Statoil says if common use of names/logos is not prohibited, then affiliates must be required to “pay fair market value for such use” and disclaimers must be imposed “to educate consumers and protect against misleading representations.“533 Summarizing, Enron/Statoil proposes the following affiliate disclaimer: “(i) the affiliate and the utility are not the same company, (ii) the affiliate is not regulated by MPSC, and (iii) the customer does not have to purchase the affiliate’s products in order to receive regulated service from the utility.“534 In addition, neither the utility nor its affiliates should be allowed to imply or express that their affiliation allows either entity to provide 52p Docket No. 6 0 at 14. 530 Id. at 1 5 . 53’ Id. s32 Id. 533 Id. at 1 6 . 534 Id. at 2 8 . Direct Testimony of Anthony M. Ponticelli superior service. ‘y535 “In fact, the disclaimers proposed by Enron and Statoil Energy are identical to those proposed by OPC, Alliance and Maryland Natural Gas.‘7536 EnronLStatoil says that “[C]onflrsion and manipulation are real threats to non-residential customers a1so.“537 Therefore, they recommend that the Commission “make its disclaimer requirement broad enough to capture all mass marketing materials, without regard to customer c1ass.“538 MAPSA says that at a minimum, the Commission should require a conspicuous disclaimer that: “(a) the affiliate and the utility are different companies; (b) the affiliate’s prices and services are not regulated by the Public Service Commission; (c) that the affiliate’s services are of no greater quality than that of unaffiliated companies; and (d) that the price and reliability of utility services are in no way contingent upon obtaining the services of the affiliate.“53g MAPSA also says Dr. Gordon’s disclaimer recommendation is “weak and ineffective.“540 “ Merely declaring that the utility and its similarly or identically named affiliate are not the same company fails to inform the customer of the ramifications of engaging in business with the affiliate should the customer choose to do ~0.“~~~ In addition, merely adding the word “unregulated” to the simple disclaimer will confuse matters even more.542 In particular, “suppliers of electric generation, whether or not affiliated with a utility, will be subject to some form of regulation. Y’543 *According to MAPSA, “[Jloint marketing, affiliate use of a like or similar 535 Id. 536 Id., Maryland Natural Gas is referred to as the Joint Commenters in this Order. 537 Docket No. 104 at 9. 538 Id. 53g Docket N o . 63 at 5. 540 Docket No. 86 at10. s4’ Id. 542 Docket No. 109 at 7. 543 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12 134 - Exhibit AMP-2 (I-2 Page129of168 name or logo, and under-regulated utility-sponsored customer education efforts all promote market confUsion and thwart competition.“544 Further, “[Clustomers and competition may be irrevocably harmed when regulators do not move promptly and decisively to address problems that arise within the framework of a competitive The Alliance “maintains that unregulated affiliates must not be permitted to use names or logos that are identical or similar to those of their affiliated utility.‘7546 However, if such use continues to be allowed, the Alliance recommends the following disclaimer: (1) (2) (3) (4) that the affiliate is a separate corporation/entity from the utility; that the affYiate’s prices and terms of service are not regulated by the Maryland Public Service Commission; that the relationship between the aff3iate and utility does not mean that the quality of the affiliate’s services are superior to that of similar services performed by unaffiliated companies; and failing to conduct business with the affiliate will have no impact, positively or negatively, upon the provision of regulated services.5 7 The Alliance says that its recommended disclaimer “permits the affiliate to identify its relationship with the utility, but precludes a situation where that relationship might be used t-0 obtain a competitive advantage or to otherwise deceive the customer.548 The Alliance has also addressed the legal authority of the Commission to prohibit affiliate use of utility names/logos.54g The Alliance concludes that “[Tlhe Commission has the legal authority to preclude affiliates’ use of the same or similar name and logo of Docket No. 63 at 1 1 . Id. at 12. Docket No. 87 at 1 1 . Docket No. 59 at 18. 548 Id. at 19. 544 545 546 547 Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 130 of 168 their regulated utility affiliate. ‘r550 The Alliance, concurring with the Joint Cornmenters, says that affiliate use of a utility’s name does not pass the first prong of the Central Hudson test, that the commercial speech must concern lawful activity and not be misleading.551 Further, the Court of Appeals has said the standard for deception is whether a material representation or omission has occurred that is likely to mislead consumers acting reasonably under the circumstances.552 The Alliance says that it is important that The Consumer Protection Act does not require that a consumer actually be deceived.553 The Alliance concludes that Maryland utilities have structured affiliate relationships “to deliberately create and capitalize upon the confusion created in the minds of consumers by the affiliates use of the utilities’ names.‘7554 The Alliance also emphasizes that the likelihood of confusion between affiliates and utilities has increased where affiliates move into specific product lines identical to that of the associated utility.555 The Alliance also argues that its Exhibit 2 “adequately demonstrates that the likelihood of customer confusion is inescapable.‘7556 The Alliance concludes that “the Commission is absolutely justified, and in fact, obligated by its duty to serve the public interest, to preclude affiliates use of regulated utility names.7’557 The Alliance also argues that “the utility name and logo have substantial value to the unregulated affrliates.“558 Since cross-subsidization is prohibited, the Alliance says an alternative is 54g Docket No. 108 at 11 to 3 4 . 5501d. at 11. “’ Id. at 15. 552 Id. at 16, citing Luskin ‘s Inc. v. Consumer Protection Division, 353 Md. 335 (1999). 553 Id. at 18. 5s4 Id. s5 Id. at 2 l-22. s6 Id. at 25. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-3 Page 13 1 of 168 to impose a royalty, although this is less desirable than an outright ban.559 However, implementing a royalty “in no way” addresses the confusion caused by such usage. “Thus, while there may have been a time when a royalty was appropriate, it now appears that the Commission is left solely with the option of simply precluding the affiliates’ uses of the names.Y’56o OPC says that an affiliate’s use of a utility’s name and logo “provides a significant advantage especially in dealing with residential customers, where the cost to reach and sign up new customers can be a large barrier. ‘7561 “It is little wonder,” OPC says, “that the Constellation Energy Group, parent of Baltimore Gas and Electric, retained the ‘BGE’ name only for BGE Home Products & Services, which markets to residential customers.“562 OPC argues that “[Tlhe impact of the utility’s name and logo is most significant in the utility’s own service territory, but virtually nil outside of its service boundaries.“563 OPC says affiliate use of the utility brand “creates a form of cross subsidy” because the brand “implicitly confers information about product quality and is generally associated with goodwill”, thereby lowering costs and increasing sales versus competitors.564 Additionally, it creates an entry barrier if the affiliate is not required to pay for the brand.565 OPC concludes that the “power of the utility brand can be so great . . . as to effectively wipe out competition.“566 OPC claims that such damage to competitors in a newly competitive market cannot be undone and that the market is 559 Id. x0 Id. at 34. s1 Docket No. 50 at 4. 562 Id. 563 Id. 564 Id. S’ Id. 566 Id. Direct Testimony of Anthony M. Ponticelli permanently altered.567 OPC also claims that “m]o amount of customer education and disclaimers can undo the security that many customers will associate with continuation with a name brand they recognize and have received reasonable service from over the years. “N According to OPC, “[DIetails of separate corporate relationships cannot be explained succinctly and effectively in disclaimers, especially by the utility and affiliate in whose interest it is to keep the barrier fuzzy.“56g Summarizing, OPC says prohibiting affiliates from using the name and logo of the incumbent utility, at least in the utility’s service territory will avoid misleading or conksing customers, avoid creating price or efficiency distortions in the affiliate market, is a better solution than trying to mitigate problems with disclaimers and detailed monitoring, and will allow appropriate development of new competitive energy markets.570 OPC says that if affiliate use of the utility name/logo is permitted, it “could be compensated by a royalty to ratepayers of the utility.“571 OPC says that if name/logo usage is not banned, then “a disclaimer similar to the following . . . is recommended for all print and internet information presented by the affiliate: PG&E Energy Trading is not the same company as Pacific Gas & Electric Company, the utility, and is not regulated by the California Public Utilities Commission. Customers of Pacific Gas and Electric Company do not have to purchase products or services from PG&E Energy Trading to continue to receive quality service from Pacific Gas and Electric Company.‘72 “A shorter form approved by the Commission could be used in radio and television advertising.“573 ss7 Id. at 5. 5a Id. 56y Id. 570 Id. at 6. 571 Id. 572 Id. at 30. 573 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Page 133 of 168 - OPC says that a further disclaimer is required when promoting DSM services under a public benefits charge. It recommends the following: You do not have to purchase electricity from Baltimore Gas and Electric Company or its affiliated company(ies) [INSERT THE WORDS ABOUT AFFILIATES AND THE NAME OF ANY AFFILIATE(S) ACTIVE IN THE ENERGY MARKET HERE IF APPLICABLE, e.g., BGE Home Products and Services] to receive energy efficiency services. These services are offered to all residential customers, regardless of electric service provider, in the area where BGE provides distribution service. s74 OPC says that a utility brand is “an intangible asset whose name recognition and quality reputation has been built at ratepayer expense.“575 OPC argues that this “is not a brand that has been developed through competitive efforts.“576 OPC claims that the “information the brand conveys . . may not even be accurate or relevant.“577 This is because the utility’s reputation, a result of a monopoly energy business, will not necessarily produce the same quality under different market conditions requiring different expertise.578 OPC says it is “particularly concerned that consumers could be harmed if an affiliate is able to obtain an economic advantage (i.e., through name and logo) that allows it to capture a greater market share than it otherwise would have without providing real value in terms of price or service quality in exchange.“57g While OPC recommends full corporate separation and prohibition of the utility brand in the utility territory, it says less stringent requirements are applicable outside the utility’s service area. OPC says that the “primary distinction between levels of applicable codes of conduct should be based on the scope of the utility’s brand recognition, not the energy-related and non-energy-related 574 Id. 575 Docket No. 77 at 1. 576 Id. 577 Id. at 2. *‘* Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 134 of 168 distinction from Case No. S747.“580 OPC also makes the argument that adding the utility affiliate to the newly competitive market may, in fact, not be good for competition. This is because competitors could be driven out of the market by confused consumers who “choose the affiliated company that is ‘supposed’ to provide the service because (in the view of the confused customer faced with name and logo) the same company has always done so in the past as the integrated utility.“581 OPC also claims that affiliate use of the utility name/logo aggravates customer inertia to create an unequal playing field. OPC says that when affiliates use the utility brand, they are “attempting to send a message to consumers that there is some benefit to the affiliate in the competitive market by being connected to the utility.“582 This is contrary to the Commission’s position. “Even under the loose separation rules of Case No. 8747, the Commission has attempted to ensure that the affiliates maintain a separate operation from the utility.“583 According to OPC, the record in this case “contains persuasive evidence that there exists a substantial confusion among the public as to offerings being made by utility affIiates.“584 OPC says that because utility services will remain a regulated monopoly, its need for advertising is extremely limited and the benefits of the use of the same name all accrue to the affiliate. Therefore, OPC concludes that there is not really any economy of scope.585 OPC noted that the utilities have responded to the branding issue “by stating that ratepayers have not gained an interest in Company property . . . by years of paying for regulated service.“586 57g ‘*’ 581 582 583 584 585 586 Id. Id. at 4. Id. at 5. Docket No. 103 at 24. Id. at 25. Id. at 26. Id. Id. at 30. However, OPC says that this argument “is contrary to the Dired Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-Z (I-3 Page 135 of 168 argument made by utilities for stranded cost recovery.‘y587 OPC noted that “the utilities had no qualms with ratepayers having an interest in generating plants which utilities believe to be a liability.“588 OPC concludes that if ratepayers are responsible for a liability, they should have an interest in property that has accumulated a net benefit during the regulatory period.58g OPC claims that it “is the ability of the Commission to carry out the regulatory task assigned to it by the Legislature which is responsible for the price, service quality, and reliability of utility service that customers associate with the incumbent utilities.“5g0 OPC also claims that the disclaimer required by Case No. 8747, simply that the affiliate is an affiliate of the utility, “probably does more to emphasize the connection between the utility and the affiliate to the benefit of the affiliate than it does to clarify the situation for the average consumer.“5g1 OPC goes on to say that it “is not opposed to a requirement that all suppliers in the market, for at least some transition period, be required to identify for consumers that the price of their product is not regulated by the Public Service Commission.“5g2 OPC also says that the branding “prohibition can be reviewed after a transition period to determine if the restriction can be removed without misleading consumers.7’5g3 OPC also argues that the Commission has the legal authority to prohibit an affiliate from using the utility’s name or logo. OPC’s argument emphasizes the Commission’s traditional authority over utilities. OPC claims that the record in this case supports a finding that such usage “results in the misleading of customers, impedes the creation of a competitive market, and results in cross-subsidization of the affiliate by 5g7 Id. 588 Id. 58g I d . a t 30-3 1. 5goId. a t 31. 5g1 Id. at 33. “‘Id. a t 34. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 136 of 168 - utility ratepayers.” OK argues that the Commission “has the authority under its basic ratemaking function to issue an Order which dictates the conduct necessary by utilities and its affiliates to prevent cross-subsidization.“595 OPC argues that “if the Commission has the authority to prohibit the utility from claiming a benefit based on its affiliation with the utility and had the authority to prohibit the affiliate from occupying the same business location as the utility, it has the authority to prohibit use of the utility name and logo of the utility if the Commission finds, as a matter of fact, that such action is necessary to prevent subsidization of the affiliate by utility ratepayers.” OPC also said that the Legislature has envisioned a transition period during which the Commission would act to ameliorate the risks to consumers and the competitive market of a transition from regulated to competitive services. OPC says these risks arise “because consumers will not have the knowledge necessary for the functioning of a truly competitive market at the beginning of retail competition in electricity supply and electricity supply services, there remains a regulated alternative to the services being offered on a competitive basis, and consumers are apt to be confused or misled by the state’s change in regulatory The AG-CPD stated that “[Tlhe electricity marketplace must allow consumers to make informed purchasing decisions. This will allow competition to be based upon product, service, and price, as it should be.“598 In addition, consumers need “complete and accurate information regarding the goods and services” utilities and others are 5g3 5g4 5g5 sg6 “I Id. Id. Id. Id. Id. at 35. at 35. at 36. at 39. 5g8 Docket No. 52 at 1. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 137 of 168 offering. 599 Initially, the AG-CPD took the position that “consumers need to know who is making the offer and the relationship of that entity to other companies participating in the electricity marketplace.‘y600 In its Reply Comments, the AG-CPD stated that “[Ulpon reflection, however, we realize that no amount of disclosure can overcome the misimpression given to consumers by an affiliate’s use of its parent utility’s name or logo in its advertising and promotional materials.“601 Since regulated utilities will operate separately from affiliates, “the utility’s reputation for reliability, experience and quality of service has no relevance to the operation of the affrliate.“602 When an affiliate uses the utility brand “it does so to create the impression that its relationship with the parent utility is a relevant fact for consumers to consider when selecting a gas or electric supplier. ~603 AG-CPD concludes that if the relationship is not relevant, then it is “misleading to consumers to refer to it in advertising and promotional materials.“604 The AG-CPD urges the Commission to prohibit utility affiliates from using the utility name or logo, “or other reference to the parent utility in advertising, marketing and promotional materials.“6o5 “Such a prohibition would be consistent with the Consumer Protection Act’s general prohibition against false and misleading oral and written statements that have the capacity, tendency or effect of deceiving or misleading consumers. >,606 Staff noted that in Case No. 8747, the Commission reaffirmed its decision in Case No. 8709 that an affiliate that uses a utility’s name or logo must prominently display a disclaimer that the utility and the affiliate are separate entities. “Staff recommends that “’ Id. ‘O” Id. CS” Docket No. 71 at 1. 6~’ ‘03 ‘04 ‘OS 606 Id. Id. at 1-2. Id. at 2. Id. Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 138 of 168 Staff noted that the utilities generally this disclaimer be adopted in this case as we11.“6o7 resist any further disclaimers. The utilities say that the name and logo are corporate property and that restrictions generally violate First Amendment free speech rights. The marketers and OPC advocate substantial additional disclaimers which they say are Staff says that the intent of these extra necessary to avoid customer confusion. disclaimers is already covered by Staffs recommended standards of conduct. However, Staff did revise its position in its Reply Comments.608 In addition to the Case No. 8747 disclaimer, that the utility and affiliate are separate entities, Staff recommends “a more comprehensive disclaimer for electric company affiliates. rr609 Staff argues that “[IInherent in a utility’s name is [the] impression that the entity’s prices are subject to review and verification by the Commission.“610 Consequently, Staff recommends that an affiliate that uses a utility brand display an additional disclaimer “indicating that the affiliate’s prices are not regulated by the PSC.“611 In its Post-Hearing Comments, Staff noted that it has again “re-analyzed” this issue and presented a further proposal.“612 “modified Staff noted its concern with possible consumer confusion and “the natural implication [is] that the two entities are or may be the same and as such that the Commission regulates the affiliate.‘7613 “The inclusion of a disclaimer acknowledging an affiliate relationship does little to dispel the misconception,” Staff says.614 Therefore, “Staff recommends that the Commission require the affiliate to use a variety of disclaimers.“615 “The choice of disclaimer would be dependent upon the activity the ‘07 Docket No. 51 at 23. m8Docket No. 73 at 13-14. 609 Id. at 13. ‘lo Id. “’ Id. ‘I2 Docket No. 105 at 7-9. a3 Id. at 7. a4 Id. at 8. a5 Id. I I Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (1-J Page 139 of 168 affiliate is engaged in.“616 Staff says that the “basic disclaimer,” that the Commission does not regulate the affiliate’s prices and services will serve as a “flag” to the consumer. “Staff further recommends that this disclaimer be required of all marketers/suppliers, so that there is minimal confusion regarding the Commission’s role in the commodity market.“617 Staff also says that requiring this “unobtrusive disclaimer” of marketers assists the Commission in fulfilling its responsibilities under the Act.618 Staff says “[Tlhe intermediate disclaimer would restate that the Commission does not regulate the affiliate’s prices and services, and that the affiliate is not the same company as the utility. The most stringent disclaimer would add that the consumer does not have to purchase the affiliate’s services in order to receive regulated services from the utility.“619 Staff also addressed the constitutional issues.620 Staff says that the U.S. Supreme Court has made it clear that commercial speech receives “a limited measure of protection, commensurate with its subordinate position in the scale of First Amendment values, while allowing modes of regulation that might be impermissible in the realm of noncommercial expression.“621 Further, the Supreme Court has “recognized the validity of reasonable time, place, or manner regulations that serve a significant governmental interest and leave ample alternative channels for communications.“622 Staff says trade names convey information based upon association. Staff argues that “when the association implied is misleading, ambiguous or is contrary to a legitimate state interest, the use of that trade name, without qualification, is objectionable.“623 Staff noted that the 616 Id., See Appendix 2. “’ Id. 618 Id. ‘I9 Id. a0 Id. at 22-21. 621 Id. atciting 23, Ohralik v . Ohio State BarAssociation, 436 U . S . 447, 456 (1978). 622 Id. at 24, citing Consolidated Edison Company of New York v. Public Service Commission ofNew York, 447 U.S. 530,535 (1980). 623 Id. at 26. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page 140 of 168 “Supreme Court has held that restrictions on the use of trade names are permissible where the State has a substantial and demonstrated interest in protecting the public from deceptive and misleading information, and where factual informational advertising may be communicated freely and explicitly to the public.““24 Accordingly, there is no First Amendment rule . . . requiring a state to allow deceptive or misleading commercial speech whenever the publication of additional information can clarify or offset the effect of the spurious communication.Y’625 Staff proposes that affiliates that use the utility name/logo “provide a disclaimer which clarifies the relationship of the utility and the affiliate and the jurisdiction of the Commission.“626 2. Commission Decision (4 Royalties - Name/Logo and other Intangible and Unquantified Benefits The Commission determines herein that it will not require an outright ban on the use of a utility’s brand name and logo by an affiliate. However, the Commission finds that use of a utility’s name or logo by an affiliate constitutes a transfer of a valuable asset from the utility to that affiliate. It is also clear that this valuable intangible asset is difficult to quantify, but valuable nonetheless, because of the power of the brand in the market and the related quality, reputation and accountability suggestions that are conveyed to consumers. Further, the Commission adopts the position of many of the parties that the transfer of the name and logo requires that some compensation is due to the utilities, and indirectly the ratepayers, for the affiliate’s use of the assets, which value 624 Id., 625 Id. citing edman Fri v.Rogers, 440 U.S. 1, 15-16 (1979). at citing 26-27, Friedmanat 13, n. 11. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page141of168 was built at ratepayers’ expense. Not only does the name/logo have value that must be recognized, but the “transfer” of this asset to an affiliate is anti-competitive because no other company would be permitted to use the asset without compensating the utility. Therefore, the Commission adopts, in principle, the concept of a royalty. In addition, the Commission will apply this concept to other intangible or unquantified benefits, services, or assets being transferred from a regulated entity to growing numbers of affiliates. These decisions support an earlier decision herein, which finds the existing definition of utility asset to be too narrow and expands that definition to include intangible assets and unquantified assets. Both OPC and the marketers supported outright bans on the use of brand name and logo. OPC proffered that development of a market could be harmed by affiliates, and the use of name and logo may allow an affiliate to capture a greater market share than it would otherwise if customer decisions were based solely on price and value. Some marketers stated that use of the name and iogo may create market power problems, However, the marketers and OPC agreed that if the Commission did not impose an outright ban on the use of the brand name or logo as they advocated, then the Commission should at least impose a royalty to allow the ratepayers to have some benefits accrue to them. Marketers also said that imposing a royalty on utilities would compensate ratepayers for the use of intangible assets and offset an affiliate’s advantage over its competitors in the marketplace. The marketers and OPC argued that the transfer of all utility assets must be compensated. The utilities take the position that requiring an affiliate to pay a royalty would be an unreasonable policy because it has no basis in economics. Further, they say that the a6 Id. at 27. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I) Page 142 of 168 name and logo are utility assets that have never been included in the rate base. Therefore they claim that ratepayers are not entitled to anything because this asset has never provided the company revenue through the rate of return. They say that goodwill and other intangibles have been accumulated through good management and service. Utilities also claim that the reason marketers want them to pay a royalty is to increase affiliates’ cost of doing business so that they can undercut an affiliate’s price. In Order No. 74038, in Case No. 8747, the Commission determined that “a utility’s affiliates may use the utility’s name or logo but neither the utility nor its affiliates may represent that any advantage will accrue to customers or others in the use of utility services as a result of that customer or others dealing with the aff%ate.“627 That decision represented a continuation of a Commission policy from Case No. 8709 wherein the Commission permitted BNG, a gas marketing affiliate, to be identified as an affiliate of BGE.628 The Commission has carefully reviewed the extensive record on this matter in this case and finds that it is inappropriate, at this time, to modify the decision in Case No. 8747 and require a ban on affiliate use of a utility’s name or logo. Therefore, the Commission declines to prohibit a utility affiliate from using the brand name and logo of the regulated entity. The Commission is persuaded that, at this point in the restructuring process, it is appropriate to continue to permit affiliates to use the name and logo of their associated utility, but under the guidelines provided in this Order. The Commission notes its concern with this practice. The Commission credits the concerns raised by OPC, AGCPD and the marketers regarding the use of name and logo. However, the Commission 627Case No. 8747, Order No. 74038, 89 MD. PSC 54, 89 (1998). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (1-L Page 143 of 168 declines to require a ban on this practice. Instead, the Commission will permit an affiliate to use the utility name and logo, but will require the utility to impute royalty revenues for transferring this valuable intangible asset. Alternatively a utility may forego the opportunity to permit an affiliate to use its name and logo and thereby avoid the imputation of a royalty. In addition a royalty will provide just and reasonable compensation to the utility for use of its assets. The Commission has determined previously that affiliates of a regulated utility must be considered as stand-alone, separate entities. The decision to impute a royalty under certain circumstances does not undermine this determination. This Commission has a long history of making decisions to achieve just and reasonable rates which reflect its best efforts to apply appropriate cost allocation methodologies. royalty is designed to accomplish this objective. Iimposition of a It is just another tool that the Commission now adopts to preclude utilities from subsidizing affrliate activities. The royalty concept is not new. The use of a royalty to recognize the inherent value of certain transfers of utility property was first discussed at length in Case No. 8577.62g In that proceeding, the Commission focused upon transfers of intangible assets, such as the name and logo, as well as transfers of unquantified benefits to an affiliate of BGE. Several parties, including Staff and OPC, advocated imputing a royalty to the regulated utility based on gross revenues of the affiliate. This payment sought to capture the intangible or unquantified benefits which the affiliate receives from a utility in addition to capturing some of the value related to the use of the name and logo. BGE argued that intangible assets are shareholders’ property and that a royalty would result in an unwarranted subsidy to the utility, which does not correspond to any expense. “* Case No. 8709, Order No. 72523, 87 MD. PSC 43, (1996). Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 144 of 168 The Hearing Examiner concluded in Case No. 8577 that it was appropriate to impute a two percent royalty to the utility to compensate BGE for intangible benefits provided to its affiliate as well as for other unquantified benefits which exist when there is not strict structural separation between the two entities. His finding was based, in part, upon Staffs testimony concerning royalties imposed by other state commissions, citing in particular a case involving Rochester Telephone Company.630 The Hearing Examiner also affirmed, and the Commission later upheld, a corollary issue determined in Case No. 8487. In that case, the Commission required BGE to reflect operations of BGE’s unregulated Gas Appliance and Service Department abovethe-line because of the substantial intertwining of both entities. Over time, the imputation of shared costs and revenues continues as substantial benefits and crosssubsidies continue to flow to what has now become BGE Home. This imputation of revenues to the utility is a part of the just and reasonable determination process and results in more reasonable rates for the ratepayers. The most recent Commission decision upholding this practice occurred on June 19, 2000 in Case No. 8829. In Case No. 8577, Staff argued that a royalty is consistent with fully distributed cost allocation principles. Staff asserted that BGE’s approach to cost allocation resulted in ratepayers paying rates which exceed the cost of service, in part, because it overlooks intangible and unquantified benefits. However, according to Staff, a royalty operates to correctly allocate all costs and expenses so that an accurate cost of service is established. By establishing an accurate cost of service, a royalty is helpful in aiding the Commission a9 Case No. 8577, Order NO. 72107,86 MD. PSC 225, (1995). 630 Re Rochester Telephone Company, 145 PUR 4* 419; Re aff’d,Rochester Telephone of New York, 614 N.Y.S. 2d 454 (N.Y. App. Div. 1994); aff’d, Re Rochester Telephone of New York, 87 N.Y. 2d 17,660 N.E. 2d 1112 (1995). Company v. PSC Company v. PSC Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Pace 145 of 168 in’ implementing just and reasonable rates as required by law.631 In addition, Staff argued that there was an expense associated with developing the name and logo and that cost is reflected totally in utility rates. The royalty allocates some of the cost to the affiliate. Staff asserted that the Hearing Examiner’s Proposed Order did not confer any property rights to ratepayers in the corporate name or logo. The purpose of a royalty, Staff said, is to allocate costs to the affiliate for the use of intangible assets and for use of shared services that would be uncompensated in a fully distributed costing method. In addition, Staff opined that a royalty reflects the inherent unreliability of allocations; it captures misallocations that are difficult to detect, quantify and prove. Finally, Staff argued that a royalty provides an administratively efficient way to avoid piecemeal allocations. In Case No. 8577, OPC also supported imposition of a royalty and agreed with Staff that the Commission’s reasonable rate standard cannot be fulfilled if BGE is permitted to allow afftliates to use corporate assets without just compensation. OPC concluded that there is value associated with intangible assets which is not accounted for in BGE’s cost allocation process. OPC emphasized that no firm would allow another unrelated entity, to use its name and logo without appropriate compensation. OPC maintained that just because tangible costs might be properly allocated through a fully distributed cost methodology does not mean that intangible benefits are allocated properly. OPC suggested that the Hearing Examiner chose to capture many of the unquantifiable benefits in the royalty imputation instead of fine tuning BGE’s current cost allocation procedure. OPC concluded that a royalty is an administratively cleaner, less costly form of regulation. OPC also asserted that an imputed royalty should reflect 631 See Section 4-102(b) of the PSC Law. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I--) Page146of168 favorably on the utility’s financial condition with the financial community. The royalty could be quantified by appraisers at an appropriate time. OPC argued that imputation of a royalty results in fair and reasonable compensation for the intangible and unquantifiable benefits provided to the affiliate when there is not clear structural separation between the two entities. OPC concluded that imposition of a royalty is an appropriate regulatory response for the relationship that exists between BGE and the subsidiary. BGE, of course, took a much different position. BGE contended that the fully distributed cost allocation procedures reflects all costs that should be charged to the affiliate and protects ratepayers from cross-subsidization. According to the Company, since all costs are fully allocated, there are no benefits left to deal with and therefore, there is no rational basis for the royalty. BGE argued that ratepayers do not have a property right in a utility’s name and reputation. It claimed that any value associated with its’reputation is a result of BGE’s management and the dedication of its employees. BGE also disputed the Hearing Examiner’s finding that BGE’s name has value because it is a monopoly. Since competitors would not pay a royalty, BGE concluded that unilateral application of a royalty would be an anti-competitive penalty. BGE also noted that in the Rochester Telephone Company case, the New York Commission imposed a royalty on total capitalization, not on gross revenue. BGE asserted that a royalty based on gross revenues has no relationship to the benefits the subsidiary receives. BGE also criticized implementation of a royalty because it claimed that it sends the wrong signal to the financial community. According to BGE, a royalty would limit BGE’s ability to compete, thereby eroding confidence in the financial community and create negative implications on the cost of capital. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-_) Page 147 of 168 In Case No. 8577, the Hearing Examiner found that based upon that record, it was fair and reasonable to impute a royalty payment in the amount of two percent upon the gross revenues of the nonutility operations as compensation for the intangible benefits and tmquantified benefits provided by BGE to its affiliate in situations where there is not clear structural separation between the two entities -632. The Hearing Examiner stated that, “[Tlhe record is clear that BGE provides benefits to the subsidiary which the subsidiary gets from its affiliation to the Company, and I find that it is a reasonable ratemaking practice to impute some measure of these benefits back to the parent company as a fair recognition of the benefits the subsidiary enjoys through its affiliate relationship.“633 The Hearing Examiner emphasized that “a royalty also recognizes the fact that the Company itself admits there are certain services that the Company believes are too small or too difficult to reasonably quantify which are provided to the subsidiary.“634 The Hearing Examiner concluded that “a royalty provides some compensation to the utility to balance the incentives for affiliated companies to shift costs to the regulated operations.“635 The Hearing Examiner also stated that “as all parties recognize.. . there is clear value to the intangible benefits of the corporate name and logo, which assets can clearly be marketed to the public and outside enterprises, and I find a royalty payment is the proper method to fairly recognize the use of such corporate assets.‘7636 “ Clearly, the corporate reputation is an asset which has been greatly contributed to by the parent company’s status as a regulated utility, and ratepayers have contributed to the value of the corporate reputation 632 Case No. 8577, Order No. 72523,87 M D PSC 225,258 (1995). 633 Id. 634 Id. 63s Id. ‘xi Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 -Exhibit AMP-2 (I-2 Page 148 of 168 - by their payments of rates over the years and their status as a large, captive customer base of the utility with an ongoing customer relationship.“637 In Order No. 72107, issued August 4, 1995, the Commission chose not to adopt the royalty proposed by the Hearing Examiner in Case No. 8577 The Commission stated that it preferred to more completely examine BGE’s current cost allocations on an issue by issue basis using the allocation principles adopted therein to ensure that utility operations do not subsidize the affiliate. The Commission also stated: “The underlying principle for these kinds of imputations is the fact that the Company ought not price valuable services or assets to subsidiaries at levels that it would be unwilling to give, under the same terms and conditions, to a third party.‘,638 Sales of goods and services to affiliates at below market prices raise legitimate issues regarding fairness, the Commission declared. Therefore, the Commission decided that it would make accounting adjustments based on market pricing principles for services, and on asymmetrical piicing principles for assets.63g The Commission finds that it is an inescapable fact that the name, logo, reputation, and goodwill of a utility constitute very valuable intangible utility assets.640 Equally clear is the fact that the use of name and logo by an affiliate constitutes a transfer of these valuable assets, along with reputation and goodwill. Utilities have argued that since these assets are not included in rate base, the ratepayers are not entitled to any compensation for such asset transfers. However, their argument fails to recognize that utility name and logo are utility property. As OPC said, it is important to remember that b37 Id. b38 Id. at 239. 63g Id. b40 For example, Pepto argued that “a rule prohibiting utilities and their affiliates from using the same logo and trade name would constitute a taking of utility property under the FifIh and Fourteenth Amendments which would necessitate the payment of just compensation.” Docket No. 106 at 15. Obviously, this Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134 - Exhibit AMP-Z (I-3 Page 149 of 168 the utility position here is contrary to that which they adopted in their stranded cost cases. There the utilities argued that ratepayers had an interest in generating plants that the utilities’ claimed were liabilities. OPC argues it is only fair that the ratepayers have an interest in intangible assets that have increased in value during the same regulatory period. The Commission agrees. Based upon the record in this proceeding, the Commission concludes that it is inappropriate to permit utility companies to transfer valuable intangible property to another legal, stand-alone entity without just and reasonable compensation to the utility. The Commission is charged by law with ensuring that rates are just and reasonable and that a utility’s financial integrity is maintained Failure to provide for an imputation of revenue to a utility when it is shown to be appropriate would result in rates that are higher for ratepayers, than would be appropriate under the just and reasonable standard. The record is clear in this proceeding that affiliates have not compensated their associated utility for the use of their name and logo. Consequently, the Commission has concluded that, in principle, a royalty will provide an appropriate mechanism to rectify this practice to some extent. Further as Staff noted in Case No. 8577, a royalty is compatible with the fklly distributed cost allocation methodology used for transfers of tangible assets and shared services. In Case No. 8577, the Commission did not uphold the Hearing Examiner’s application of a royalty to intangible or unquantified transfers but rather to focus on appropriate allocation of costs for transfers of tangible goods and assets. However, in this Order, the Commission accepts the argument proferred by many of the parties in this argument is based on the assumption that the name and logo have significant value that could be Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134-Exhibit AMP-2 (I-) Page 150 of 168 proceeding that the previous definition of utility asset was too narrow and did not fully reflect the various benefits and cross-subsidies that can flow from the regulated entity to an affiliate. The record is clear that utilities should be appropriately reimbursed for all assets transferred to affiliates. Processes were adopted in the past including the four pricing principles, CAMS in one case and verification procedures for others to assure that appropriate accounting occurred for asset transfers from regulated entities to their affiliates. Despite those efforts in prior cases, it appears that certain costs have been transferred between the regulated and unregulated entities, which have not been accounted for or have been accounted for in an incomplete method. Even with the use of a CAM, certain costs remain unquantified and there is no assurance that ratepayers are not providing a subsidy. De minimus amounts are not included despite the cumulative effect, book values may be used as opposed to market value despite escalation in value over time, and the value of having a guaranteed source of revenue through the regulated entity is not reflected. For example, when a utility guarantees a debt incurred by an unregulated affiliate, loans an affiliate money, or carries unreconciled debts, risks are imposed on the financial well-being of the utility with potential repercussions for ratepayers. Many such unaccounted for values are highlighted in the comments of Staff and other parties in this proceeding. Therefore, the Commission finds that it is appropriate, in principle, to impute a royalty to the regulated gas and electric utilities, with the exception of municipal utilities, in this State: (1) For the value of the name and logo of a gas or electric company used by an affiliate in the State; and (2) intangibles, unquantified assets or de determined in an evidentiary proceeding. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-2 Page 151 of 168 ._ minimus benefits conferred on afliliates because of a lack of complete separation between the regulated and non-regulated entities. The utility is not entitled to give away assets, no matter the recipient. A royalty captures the value of assets such as those listed above. This decision builds on prior decisions of the Commission in Case Nos. 8487, 8577, 8697, and 8829. The Commission found and repeatedly affirmed that the value of benefits and services accruing first to BGE’s Gas Appliance and Service Division, and subsequently to BGE Home, was so intertwined with the regulated service that a sharing of revenues was appropriate, despite being separate entities. In this instance, upon imposition of a royalty, the Commission will consider the elimination of that sharing provision. The Commission will docket two separate proceedings. One will determine the appropriate value to be imputed to the utility for use of the utility’s name and logo. The second will determine the appropriate value for unquantified and other intangible benefits transferred that should be imputed to a utility. Each gas and electric utility as well as Staff, OPC, and other interested parties will have a opportunity to address these issues in a proceeding designed to sharply focus and resolve each of the two royalty issues. w Disclaimers In Case No. 8747, the Commission determined that if an affiliate uses the utility’s name or logo, then a prominent disclaimer that the utility and affiliate are separate entities must be displayed by the affiliate. As expected, the utilities have generally advocated that no new disclaimers be required. However, in their post-hearing comments, some utilities and affiliates supported additional disclaimers under certain Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Paee 152 of 168 circumstances. The utilities have also suggested that if affiliates are required to display a disclaimer, then in certain instances marketers should be required to do likewise. The marketers generally supported a ban on an affiliate’s use of a utility name or logo. In the alternative, they have recommended requiring a number of disclaimers. The marketers emphasized that disclaimers are required to educate customers, provide them with necessary information and minimize customer confusion. They also recommended that disclaimers be broad enough to capture all mass marketing materials, without regard to customer class. EnronBtatoil’s OPC, the Alliance and the Joint Commenters supported disclaimers or similar standards. However, the marketers resisted the application of any disclaimers to themselves. The marketers did agree with the utilities that there is an immense practical difficulty in incorporating a disclaimer for every situation where the affiliate uses the utility name or logo. The marketers also stated that it is appropriate to limit the use of disclaimers to affiliate activity in Maryland. OPC argued that an affiliate that uses the utility’s name or logo has a significant advantage in dealing with customers in the utility’s own service territory, particularly in dealing with residential customers. OPC also argued that a specific disclaimer is required when DSM services are promoted under a public benefits charge. Staff proposed a variety of disclaimers, which would depend upon the activity in which the affiliate is engaged. The Commission doubts that extensive disclaimers will be of significant value to consumers. Consumers may not be attuned to subtle distinctions in energy regulation, Therefore the Commission has adopted concise disclaimers, written in plain english that provide useful information to consumers. If a core service affiliates identifies itself as an Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 153 of 168 affiliate of a utility, or uses the name or logo of an associated utility, then it must prominently display a disclaimer in all mass marketing or advertising that states: The (name of afftliate) is not the same company as the (name of regulated utility) and prices and services of (name of affiliate) are not set by the Public Service Commission. If a non-core service affiliate identifies itself as an affiliate of a utility or uses the name or logo of an associated utility, then it must prominently display a disclaimer in all mass marketing or advertising that states: The (name of affiliate) is not the same company as the (name of regulated utility). I. Enforcement and Penalty Provisions641 1. Parties’ Positions The utilities generally take the position that the Commission’s current powers, particularly its complaint procedures, are sufficient to enforce its rulings. Dr. Gordon testified that, “[Plenalties and enforcement expenditures should be proportionate to the costs and risks to consumers from violations of the Commission’s standards.“642 In other words, “they should be based on economics,” and “should not be so draconian as to eliminate efficiencies arising from affiliate competition.“643 Further, any penalties for rules violations “should be based on the likely social costs of infractions.“644 The size of the penalty should reflect the harm done to consumers and the cost of enforcement. Dr. Gordon says the standards of conduct should establish the framework for addressing 64’ This section addresses Issue No, 17 - What enforcement and penalty provisions should be developed by the Commission for violations relating to the Standards of Conduct? 642 Docket No. 56 at 23. 643 Id. 644 Id. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 154 of 168 .- violations. “Specific issues can then be addressed on a case by case basis,” he Conectiv says that “the Commission’s complaint procedure is available to resolve disputes.“646 The Commission can issue cease and desist orders and craft appropriate reporting requirements to deal with violations. Conectiv argues that “penalties should be imposed only in particularly egregious cases.“647 It says penalties are not appropriate for technical or inadvertent violations.648 While the Commission should take note of its enforcement powers, Conectiv says particular violations are more appropriately resolved on a case by case basis.64g Pepto concludes that there “is no need for special enforcement and penalty provisions” because the Commission “already has sufficient mechanisms in place.“650 WGL, NUI and Columbia all support this position.651 However, Columbia says that if new penalties are developed, they should be sufficient enough to deter violations but not so tough as to deter affiliates from participating in the market.652 Chesapeake says serious complaints should be handled through the current complaint process on a case by case basis.653 It argues that penalties “should be reserved for repeated or flagrant violations.“654 The marketers support structural separation to prevent violations from occurring. They also recommend stiff financial penalties and emphasize the need for expedited complaint procedures. MAPSA says that the “magnitude of compliance and enforcement provisions is directly proportional to the extent of the interaction among utilities and 645 Id. 646 Docket No. 53 at 34. 647 Id. a8 Id. at 35. 64g Id. ‘So Docket 651 Docket “* Docket 653 Docket No. No. No. No. 64, Attachment A at 6. 55, Appendix A at 6 , Docket No.69 at 12 and Docket No. 49 at 6 . 49 at 6. 54. Direct Testimony of Anthony M. Ponticelli MPSC Case NO. U-12134-Exhibit AMP-Z (I-) Page155of168 afiliates.“655 “Further, the procedural approaches that have worked well in the past, relative to a regulated industry must be revisited in parallel with the development of utility standards of conduct in order to ensure that the Commission is able to address anticompetitive infractions on an expedited basis.656 The PGA recommends that complaints be filed in writing with the utility or affiliate and that responses to the complainant be filed within 45 days.657 If the complaint cannot be resolved informally, then the complainant may file a complaint with the Commission or seek any other relief permitted by law.658 The Joint Commenters say that the Commission “should adopt efficient, low cost, timely enforcement procedures and should match penalty provisions to the nature and magnitude of the violations.“65g They recommend that all utility affiliate intercharges be public to aid in the detection of violations. Enforcement mechanisms should also “facilitate the intervention by affected consumers and competitors.“660 The Joint Commenters also argue that any utility found violating the code of conduct should be required to reimburse all reasonable costs of the complainant.661 They conclude that, “[IIf the selected punishment appropriately fits the crime, the Commission may succeed in deterring similar anti-competitive behavior by other utilities.“662 The Alliance says that “appropriate penalties should be modeled upon other penalty provisions contained in the Act.‘7663 The Alliance argues that code of conduct penalties should be modeled upon the penalty provisions for electric supplier violations a4 Id. 655 Docket No. 63 at 5 . 656 Id. at 12. 657 Docket No. 45 at 6 . a8 Id. 65g Docket No. 61 at 2 7 . ~6’ Id. a’ Id. at 28. 662 IdA Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-2 Page 156 of 168 which are contained in $7-507(l) of the Act; a civil penalty of not more than $10,000 per violation. The Alliance concludes that, “[Tlhere is no reason to suggest that utilities and affiliates who violate code of conduct provisions should face less severe penalties for infractions than competitive suppliers of electricity.“664 EnronBtatoil essential.665 emphasizes that monitoring by the Commission and Staff is EnronBtatoil says the Commission should make it clear that if the rules are violated the Commission may terminate the inappropriate transaction or prospectively restrict the amount, percentage or value of transactions between the utility and its affiliates. 666 Penalties should not be recovered from utility ratepayers according to Enron/Statoil.667 However, penalties should not preclude injured persons from seeking damages in court668 Local distribution companies should be required to notify ratepayers of violations. 669 OPC argued that penalties for violation of afftliate transaction regulations should be large enough to dissuade the utility from considering them a ‘cost of business.“‘67o Penalties should range from $5,000 to $20,000 per violation. In addition, penalties should reflect the injury to ratepayers and competitors and the seriousness of the violation.671 Repeated violations should result in more severe sanctions. Under certain circumstances, the Commission should appropriate period due to violations.672 663 Docket No. 59 at 21. 664 Id. at 22. 665 Docket No. 60 at 26. 666 667 ‘a “’ Id. Id. Id. Id. 670 Docket No. 50 at 34 671 I d . 672 I d . prohibit utility/affiliate interactions However, none of OPC’s for an recommendations Direct Testimony of Anthony M. Ponticelli should preclude exercise of any of the Commission’s existing enforcement powers.673 Finally, OPC suggests that, “[T]o the extent legally feasible, all collected fines could be deposited in a fund that would support the Commission’s complaint resolution MEA addressed the issue of suspension of electricity supplier licenses. It stated that “the issue of suspension of licenses is closely linked to the other issues involved in affiliated transactions, and demands comment.“675 MEA noted that the Act authorizes the Commission to suspend or revoke electricity supplier licenses.676 MEA argues that the severity of this sanction demands that the Commission not delegate this authority to a utility.“77 MEA asserts that it would be unsound regulatory policy to expect a utility to fairly determine suspension or revocation issues regarding a non-affiliated supplier’s license at its sole discretion, or even with Commission review on an after-the-fact “MEA believes the Act reserves revocation and suspension authority to the basis.678 Commission.“679 Consequently, MEA concludes that “Any revocation or suspension of a license should require a Commission Order.“680 Staff recommends adoption of extensive complaint and penalty procedures.681 Staff noted that $7-505 of the Act requires the Commission to adopt “policies and practices to prevent discrimination against customers, self-dealing, and undue or unreasonable preferences in favor of the electric company’s own electricity supply, other 673 Id. 674 Id: at 35. 675 Docket No. 72 at 3 . 676 Id. @7-507(k)(l) and (n). “’ Docket No. 72 at 3 . 678 Id. “’ Id. ‘*’ Id. 681 Docket No. 5 1 at 25-3 1. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 158 of 168 services, divisions, or afflliates.“682 To address the need for timely resolution of code of conduct complaints, Staff recommends that the Commission modify its complaint procedures with respect to informational, service, and filing requirements, as well as the “Staff stresses that time period for answers and the structure of the review process.683 these recommended modifications should only be applicable to complaints alleging violations of the gas and electric Standards of Conduct.‘y684 Staff suggests that complaints include information about the alleged action or inaction of the respondent which is the source of the complaint, including any financial impacts; a statement concerning whether the issues are pending in another case; the remedy requested; and any basis for preliminary relief.685 Staff recommends equal specificity for the answer.686 Staff says that service should be concurrently on the Commission and the respondent and in an expeditious manner.687 Staff suggests that answers be filed within 20 days after the complaint is filed, unless the Commission indicates otherwise.688 Staff also recommends that complaints be delegated to the Hearing Examiner Division on an expedited basis and that requests for preliminary relief be determined within 30 days.68g In extreme cases, a “fast track” procedure should be established.6g0 Again, Staff emphasizes that time is of the essence in these matters.6g1 Staff also noted that $13-201 of the PSC Law provides authority to fine a public service company that is in violation of any Commission rule, regulation, order, or law.692 “’ Id. 683 Id. 684 Id. 685 Id. 686 Id. 687 Id. 688 Id. at 2 5 . at 2 7 . at 2 9 . at 28-29. at 2 9 . at 29-30. 68g Id. at 30. ‘go Id. at 30-3 1. “’ Id. at 3 1. 6g2 Id. at 26. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I) Page 159 of 168 This section establishes a maximum penalty of $2,500 for each offense.6g3 “Staff recommends that the Commission strictly enforce compliance and penalize violations to the fullest extent possible” because of the effect violations could have on the emerging competitive markets.6g4 Staff argues that the penalty recommendations of some parties do not comply with the current state of the law.6g5 Staff suggests that penalties be determined on a case by case basis because this will allow the Commission to retain the necessary flexibility to ensure that the penalty fits the circumstances of the offense.6g6 Finally, Staff asserts that the “combination of active (reports and penalties) and reactive (complaint procedures) policies along with timely resolution of disputes should assist in making a smooth transition to competition.“6g7 2. Commission Decision The Commission has broad authority to enforce the PSC Law and Commission orders and to protect consumers and suppliers from discriminatory, unfair, deceptive and anticompetitive acts and practices in the marketing, selling and distribution of gas and electric services. The PSC Law, including 4 7-507(l) of the Act and 5 7-603(a) of the Gas Act, authorize the Commission to levy tines of up to $10,000 per violation, revoke or suspend supplier licenses, order refunds and credits to customers, or impose other remedies to redress violations of Commission orders and to adjudicate complaints. 6g3 Id. 6g4 Id. 6g5 Docket No. 73 at 18. “’ Id. 6g7 Docket No. 51 at 31. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-_) Page 160 of 168 .__ Given the potential risks associated with anticompetitive behavior and the market share implications associated with such conduct between utilities and their affiliates, companies should consider carefully the emphasis the Commission places upon the standards adopted in this Order and should be aware that the Commission will not hesitate to impose severe penalties upon companies that violate the rules of conduct set forth herein. Accordingly, the companies are expected, at the earliest opportunity, to give explicit instructions and directives to their affiliates concerning the requirements of this Order. The Commission also has a complaint process in place. Title 3 of the PSC Law establishes a comprehensive set of rules and procedures for complaints, presentation of evidence and appeals. As in the past, these procedures will be used to resolve all complaints, including complaints involving electric and gas suppliers. At this time, the Commission believes that this is an appropriate process for promptly addressing complaints involving affiliate transactions. Moreover, the Commission has begun a review of its complaint and dispute resolution procedures in light of the emerging competitive energy markets. In Order No. 75949, the Commission established the Complaint Procedure Design Group (“CPDG”) to recommend additional streamlined and expedited procedures to facilitate disputes filed by customers, utilities, suppliers and other interested parties. Pending fiuther action by the Commission on that matter, however, the existing procedures set forth in the PSC Law and in the Code of Maryland Regulations shall apply. The Commission finds that these represent appropriate complaint and enforcement procedures at this time. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-Z (I--) Page161of168 VI. ORDERED PARAGRAPHS IT IS, THEREFORE, this 1st day of July, in the year Two Thousand, by the Public Service Commission of Maryland, ORDERED: (1) That the standards of conduct for utilities which are set forth in the text of this Order are hereby adopted for all gas and electric companies subject to this Order; (2) That the policies and standards adopted in Case No. 8747 shall continue in force to the extent that they are consistent with this Order. Inconsistent standards are hereby repealed; (3) That except as provided herein, the GENCO Code of Conduct, adopted by the Commission in Order No. 75757, for the Baltimore Gas and Electric Company, is adopted as the generic GENCO Code of Conduct for all appropriate electric utilities and shall govern all transactions between electric companies and their generation affiliates; (4) That during the residential price cap period adopted in Case No. 8797, relating to Allegheny Power Supply, APS shall abide by the GENCO Code of Conduct approved by the Commission in Order No. 76009; (5) That the cost allocation principles which are set forth in the text of this Order are hereby adopted for all gas and electric utilities subject to this Order; (6) That the employee sharing and loan and loan guarantee provisions set forth herein are adopted for all gas and electric utilities subject to this Order; (7) That Cost Allocation Manuals shall be filed as required in the text of this Order; Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-) Page 162 of 168 (8) That the promotional practices regulations found at Title 20, Subtitle’ 40 of the Code of Maryland Regulations do not apply to affiliates of gas or electric utilities; (9) That separate proceedinga shall be docketed to determine the appropriate value that should be imputed to gas and electric companies for the use of the company’s name and logo and other intangible or unquantified benefits; (10) That the complaint and dispute resolution procedures set forth in the text of this Order are hereby adopted. Glenn F. Ivev Claude M. Ligon Catherine I. Riley J. Joseph Cur-ran, III Commissioners Commissioner Brogan concurs in part and dissents in part. Direct Testimony of Anthony M. Ponticelli APPENDIX A GENCO Code of Conduct While it serves as SOS provider, a utility shall not be able to market or promote its SOS. However, this limitation shall not preclude a utility from providing unbiased information to customers that SOS is available and the terms thereof. b) Until June 30, 2006, the GENCO must sell all the generation output of the assets transferred under its settlement, including energy, capacity and other products (excluding all output sold to the utility for SOS) into the wholesale market. 4 Until June 30, 2006, the GENCO shall be a separate subsidiary from the unregulated retail marketing affiliate and separate from utility. 4 With respect to sales or any other transfer to any of its affiliates for resale to “retail electric customers” as defined in Code Section l101 (AA) (including but not limited to the utility’s unregulated retail marketing affiliate) in the utility distribution service territory until June 30, 2003, the GENCO shall not offer power or ancillary services incident to the delivery of power at prices and terms more favorable than those available to non-affiliated electric suppliers. Such information regarding the above sales or transfers of power and ancillary services by the GENCO to its affiliate shall be simultaneously posted with the execution of any agreement for the sale or transfer on a publicly available electronic bulleting board. This provision shall not apply to sales by the GENCO to the utility for SOS. e> A utility shall not market or promote the competitive supply service. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I--) Page 164 of 168 IN THE MATTER OF THE INVESTIGATION * ACTIVITIES, AFILIATED INTO PROMOTIONAL PRACTICES AND CODES * OF CONDUCT OF REGULATED GAS AND * ELECTRIC COMPANIES. * BEFORE THE PUBLIC SERVICE COMMISSION OF MARYLAND CASE NO. 8820 DISSENTING OPINION OF COMMISSIONER SUSANNE BROGAN I concur with the determinations made by the Commission with regard to the need for modifications to the standards of conduct, the adoption of pricing principles and the broad parameters of the regulation of the relationship between utilities and their affiliates set forth in this Order. I respectfully disagree, however, with the majority Opinion regarding promotional practices and the imposition of royalties for the use of name, logo and other intangible or unquantified benefits. Promotional Practices In this Order the Commission determined that the promotional practices regulations (“PPR”) should not apply to affiliates and should remain in effect for gas and electric utilities, subject to later revision or repeal. I favor immediate repeal of the promotional practices regulations and see no reason for further proceedings on this matter or for revising these regulations. The record in this case is sufficient to determine that the PPRs should be repealed. The gas and electric industries have undertaken many changes since the inception of these regulations in the 1970’s. The shifting paradigm of these energy industries renders the PPRs unsuitable. The standards of conduct that have evolved through Case Nos. 8709, 8577, 8747 and this Case No. 8820 establish sufficient safeguards to warrant repeal Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I-) Page 165 of 168 of the regulations. Additionally, I note and concur with the Standard Offer Service marketing prohibitions placed on electric companies by this Order. Finally, as the majority Opinion notes, there are already statutory prohibitions on some promotional practices set out in $ 4-503(b) of the PSC Law. I would place no further restrictions and would undertake immediate repeal of the promotional practices regulations. Rovalties The majority Opinion in this Case adopts the concept of a royalty to compensate the utility and its ratepayers for the affiliate’s use of the name, logo, and other intangible and unquantified benefits, services and assets. The value of the royalty will be determined in two separate proceedings, This appears to be an attempt to protect ratepayers from cross-subsidization by imputing a value for the benefits that an affiliate gets from its relationship with the utility. I disagree. While I find merit in the notion that the value of the utility’s name and logo results from the utility’s provision of franchised monopoly service, I am persuaded that for purposes of pricing asset transfers, a utility asset is tangible property that is included in rate base. In setting rates for public service companies, the Commission is required to set rates that are just and reasonable.’ Inherent in this requirement is the notion that the rates will yield operating income to the utility that accounts for depreciation and provides a reasonable return on the fair value of the utility’s property used and useful in providing service to the public.’ In order to include an asset in rate base and therefore recover its costs through rates, the asset must be used to provide utility service. If a rate base asset is used by an affiliate, the affiliate must compensate the utility for such use. otherwise would result in the ratepayer subsidizing the operations of the affiliate. ’ Section 4-102 of the PSC Law To do The Direct Testimony of Anthony M. Ponticelli name and logo and other intangible assets of a utility are not currently considered used and useful in the provision of service. The ratepayer is not paying for that intangible asset through rates. Therefore, use of the asset by the affiliate is not a ratepayer subsidy. I also disagree with using a royalty payment as a means of capturing the value of unquantified benefits received by the affiliate from the utility. The majority Opinion seems to rely on the notion that a royalty will compensate for the inherent unreliability of the cost allocation process. While I agree that the fully distributed costing method and cost allocation process may be imprecise at times, I am uncomfortable ascribing some percentage royalty as a means of valuing unidentified or unquantified assets, services or benefits. If the asset or service can be identified and a value placed on it, then the cost allocation process should do so. Legitimate concerns are raised by the affiliate’s use of the utility’s name or logo. When an affiliate uses the name/logo of the utility, customers are likely to believe that the companies are one and the same or that the quality of service of the affiliate is somehow superior.3 The use of disclaimers is a less intrusive solution to the problems or confusions that arise from name and logo use. Core Standard No. 3 and Non-Core Standard No. 3 established in this Case require disclaimers. The addition of this new language to those standards was intended to eliminate customer confusion. With these requirements in place, the imposition of a royalty on the use of the name or logo seems A royalty, in this instance, imposes financial burdens on the affiliate that surely will result in competitive disadvantages. In restructuring the gas, electric and telephone industries in this State, the Commission traditionally has emphasized the importance of 2 Section 4-101 of the PSC Law Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134 - Exhibit AMP-2 (I-__) Page 167 of 168 adopting policies that promote competition, not any specific competitors. The adoption of the royalty concept seems to deviate from this. It is conceivable that competition could be harmed given the fact that a utility marketing afflliate may play an integral role in transitioning the electricity market towards retail choice. The marketing affiliate may provide customers with a level of comfort because of its utility aff%ation. Therefore customers who would be hesitant to choose an unknown supplier may indeed switch from utility-provided SOS to the marketing affiliate. This initial acceptance of the notion of choosing an energy provider, however tentative, may ultimately lead to a more competitive market. These benefits are eradicated if the marketing affiliate must either change its name or pay a royalty to the utility and thereby increase its costs. My final concern is an equitable one. In Case Nos. 8577 and 8747, the Commission determined that royalties would not be imposed on a shared name or logo. The utilities relied on that decision first made in 1995. At the time of those decisions, the gas market was undergoing major changes and electric restructuring was imminent. The utilities made corporate structure decisions based on those 8577 and 8747 determinations. It seems unfair and overly burdensome to adopt changes now that will have major impacts while achieving no additional safeguards as a result of such actions. The protections that come from royalties can come from less extreme measures such as disclaimers. My colleagues have reached well-reasoned decisions on Core and Non-Core Codes of Conduct, GENCO Codes of Conduct, SOS marketing restrictions, principles of cost allocation, pricing policies and a broad scheme of regulation of utility/affiliate relationships. I disagree with the majority Opinion’s conclusions on the treatment of the 3 Arguably that is a violation of Core Standard No. 1 and Non-Core Standard No. 1. Direct Testimony of Anthony M. Ponticelli MPSC Case No. U-12134-Exhibit AMP-2 (I) Page 168 of 168 promotional practices regulations and the royalty as a concept for capturing the value of the affiliate’s use of the name/logo and other intangible and unquantified benefits and dissent from those portions of the Opinion. Susanne Brogan Commissioner MPSC Case No. U-12134 - Exhibit AMP-3 (I-) TECHNOLOGY AND ENERGY COMMIITEE SENATOR MAT DUNASKISS. s-8 wrroc CHAIRMAN RO. BOX 30036 L A N S I N G , MlCHlGAN 48909-7536 MEMBERS: SENATOR KEN SIKKEMA MAJORIW VICE CHAIR SENATOR BILL SCHUETTE SENATOR MIKE ROGERS PHONE: (517) 373-2417 FAX: 6171 373-2694 SENATOR DIANNE BYRUM. MINORITY VICE CHAIR SENATOR BURTON SENATOR CHRISTOPHER TOO: (5171 373.0543 LELAND DINGELL July 20,200O Ms. Dorothy Wideman, Executive Secretary Michigan Public Service Commission 6545 Mercantile way Lansing MI 48910 Dear Ms. Wideman: We would like this letter to be part of the contested case hearing for the Docket # U-12134. This docket addresses a major issuethat was addressed in PA 141 of 2000, utility code of conduct. We understand that numerous proceedings that are being initiated at the Commission in order to implement this act and appreciate the ability to participate in this process. The Senate Technology and Energy Committee labored long and hard in putting together code of conduct language. We feel that the language contained in section lOA(4) is very clear. (4)Within 180 days after the effective date of the amendatory act that added this section, the commission shall establish a code of conduct that shall apply to all electric utilities. The code shall include, but is not limited to, measures to prevent cross-subsidization, information sharing, and preferential treatment, between a utility’s regulated and unregulated services, whether those services are provided by the utility or the utility’s affiliated entities. The code of conduct established under this subsection shall also be applicable to electric utilities and alternative electric suppliers consistent with section 10, this section, and sections lob through 1Obb. It was our intent in committee deliberations and through final passage of PA 141 of 2000 that the code of conduct was meant to apply to all electric utilities and & of their unregulated services whether those services are provided by the utility or the utilities’ affiliated entities. This means that the electric utility may not cross-subsidize, share information, or give preferential treatment between the utilities regulated and unregulated services. It was our intent that the commission take into consideration the unregulated services that the regulated utility provides so that the electric utility is not unfairly competing with private entities providing similar services. The last Recycled @ Paper ~ Direct Testimony of Anthony M. Ponticelli sentence in the paragraph also highlights the intention that the code of conduct should also apply to the electric utility and alternative electric suppliers. In essence, all the unregulated businesses ofthe utility and their affiliates are covered under section 10a (4). Thank you for your time and consideration of this matter. , . szJ& MAT DUNASKISS, Chairman Senate Technology and Energy Committee /j md cc: Service List for Docket #U-12134 as of July 20,200O: Mr. George Schankler Ms. Susan Beale, The Detroit Edison Company Mr. Haran Rashes, Clark Hill PLC Mr. John Shea, Consumers Energy Company Mr. John M. Dempsey, Dickinson Wright PLLC Mr. James D. Florip, Gillard, Bauer, Mazrum, Florip, Smigleski, and Gulden Ms. Sheni A. Wellman, Loomis, Ewert, Parsley, Davis & Getting, P.C. Mr. Eric J. Schneidewind, Varnum, Riddering, Schmidt & Howlett Mr. Thomas McNish, Consumers ‘Energy Company Mr. David M. Gadaleto, Assistant Attorney General Mr. Robert,Strong, Clark Hill PLC Mr. Ojiakor N. Isiogu, Dept. of Attorney General Mr. Michael Ashton, Fraser, Trebilcock, Davis & Foster, PC Mr. Michael J. Brown, Howard & Howard Mr. Bruce R. Maters, The Detroit Edison Company STATE OF MICHIGAN BEFORE THE MICHIGAN PUBLIC SERVICE COMMISSION ***** In the matter of the approval of a code of conduct for CONSUMERS ENERGY COMPANY and THE DETROIT EDISON COMPANY. ) ) ) ) > Case No. U-12134 PROOF OF SERVICE STATE OF MICHIGAN COUNTY OF INGHAM ) ) ss: ) Kristi A. Grieve, being duly sworn, deposes and says that she is an employee of Clark Hill P.L.C., and that on August 31, 2000, a copy of the Request for Immediate Consideration of and Appeal of ALJ’s Ruling Striking the Testimony and Exhibits of Michigan Alliance for Fair Competition’s witness Anthony M. Ponticelli was served upon: See attached service list Except as otherwise noted on the attached list, service was accomplished by depositing same in a regular mail depository, enclosed in envelopes bearing postage fully prepaid and addressed properly. A- g&u Krisfi A. Grieve Subscribed and sworn to before me this 31”’ day of August, 2000. Ingham County, Michigan My Commission Expires: May 20,2003 3061031.1 13540/081722 SERVICE LIST CASE NO. U-12134 ADMINISTRATIVE LAW JUDGE Honorable George Schankler Michigan Public Service Commission 6545 Mercantile Way Suite 14 Lansing, MI 48911 INDIANA MICHIGAN POWER COMPANY Daniel L. Stanley, Esq. Honigman Miller Schwartz & Cohn 222 North Washington Square Suite 400 Lansing, MI 48933 ALPENA POWER COMPANY James D. Florip, Esq. Gillard Bauer Mazrum Florip Smigelski & Gulden 109 East Chisolm Street Alpena, MI 49707 ASSOCIATION OF BUSINESSES ADVOCATING TARIFF EQUITY THE DETROIT EDISON COMPANY Robert A.W. Strong, Esq. Robert A. LeFevre, Esq. Clark Hill P.L.C. 255 S. Old Woodward Ave, 3rd Floor Birmingham, MI 48009 Bruce R. Maters, Esq. Jon P. Christinidis, Esq. The Detroit Edison Company 2000 Second Avenue 688 WCB Detroit, MI 48226 WISCONSIN ELECTRIC POWER COMPANY, NORTHERN STATES POWER COMPANY - WISCONSIN, WISCONSIN PUBLIC SERVICE CORPORATION and UPPER PENINSULA POWER COMPANY CONSUMERS Harvey J. Messing, Esq. Sherri A. Wellman, Esq. Loomis Ewert Parsley Davis & Gotting, P.C. 232 South Capitol Avenue Suite 1000 Lansing, MI 48933 ENERGY COMPANY John C. Shea, Esq. Consumers Energy Company 212 West Michigan Avenue, M-1074 Jackson, MI 49201-1923 ServiceList, MPSC CaseNo. U-12134 Page 2 MICHIGANELECTRIC COOPERATIVE ASSOCIATION, EDISON SAULT ELECTRIC COMPANY Albert Ernst, Esq. Dykema Gossett PLLC 800 Michigan National Tower Lansing, MI 48933 MICHIGAN PETROLEUM ASSOCIATION/MICHIGAN ASSOCIATION OF CONVENIENCE STORES Don L. Keskey, Esq. Knaggs Harter Brake & Schneider, P.C. 1375 South Washington Avenue, Suite 300 Lansing, MI 489 10 UNICOM ENERGY, INC. John M. Dempsey, Esq. Dickinson Wright PLLC 215 South Washington Square, Suite 200 Lansing, MI 48933 ENERGY MICHIGAN Eric J. Schneidewind, Esq. Vamum Riddering Schmidt & Howlett LLP 201 North Washington Square, Suite 210 Lansing, MI 48933 MIDLAND COGENERATIONVENTURE Michael J. Brown, Esq. Howard & Howard 222 North Washington Square, Suite 500 Lansing, MI 48933 NEW ENERGY, INC. Jack D. Sage, Esq. Vamum Riddering Schmidt & Howlett LLP P.O. Box 352 Grand Rapids MI 49501 MICHIGAN ALLIANCE FOR FAIR COMPETITION Roderick S. Coy, Esq. Haran C. Rashes, Esq. Clark Hill P.L.C. 2455 Woodlake Circle Okemos, MI 48864 MICHIGAN PUBLIC SERVICE COMMISSION STAFF David Gadaleto, Esq. Assistant Attorney General Public Service Division 6545 Mercantile Way, Suite 15 Lansing, MI 48911 ServiceList,MPSCCaseNo. PG&E CORPORATION FIBER LINK, INC. Michael S. Ashton, Esq. Fraser Trebilcock Davis & Foster, P.C. 1000 Michigan National Tower Lansing, MI 48933 Roderick S. Coy, Esq. Haran C. Rashes, Esq. Clark Hill P.L.C. 2455 Woodlake Circle Okemos, MI 48864 Freddi L. Greenberg, Esq. 1603 Orrington Avenue Suite 1050 Evanston, IL 60201 MIDWEST INDEPENDENT POWER SUPPLIERS COORDINATION GROUP Michael S. Ashton, Esq. Fraser Trebilcock Davis & Foster, P.C. 1000 Michigan National Tower Lansing, MI 48933 Ms. Melissa Lavinson PG&E Corporation 77 Beale Street Mail Code B29 San Francisco, CA 94105 MICHIGAN ATTORNEY U-12134 Page 3 GENERAL Orjiakor N. Isiogu, Esq. Assistant Attorney General Special Litigation Division 6520 Mercantile Way, Suite 2 P.O. Box 30218 Lansing, Ml 48909
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