2016 Annual Report
Letter from the President and Board Chair
Dear Friends:
We are proud to announce our new three-year strategic plan. From now through 2019, Goodwill is pursuing
opportunities to set priorities, focus resources, and strengthen operations. Our plan will help ensure that
employees and other stakeholders are working toward common goals, establish outcomes, and adjust the
organization’s direction in response to a changing environment.
This is a disciplined effort that will produce fundamental decisions and actions. It will serve as a guiding force
for the agency’s future.
Strategic Plan Stakeholder Input
Beginning in early 2015, discussion groups convened to identify the organization’s needs. The groups consisted
of Goodwill board members, leadership team members, and other key members of the management team.
As their discussion progressed, the group gathered input from many different sources, including over 500
employees, nearly 100 clients, and five external stakeholders during the summer of 2015.
This valuable input provided clear areas of direction, and revealed strategic needs surrounding Goodwill’s culture
and morale, employee retention, financial needs, and awareness of Goodwill’s mission. With these areas defined,
the planning committee was able to create the strategic plan goals and objectives.
2016-2019 Goodwill SWPA Strategic Plan Summary
At the end of this three-year planning cycle, Goodwill SWPA
will celebrate its 100th anniversary. To position Goodwill for
the next 100 years, the agency must continue to innovate,
grow and thrive.
In this challenging economic and funding atmosphere,
Goodwill SWPA is well positioned to expand its role as a
recognized leader in workforce development and services for
people with special needs and barriers to employment.
Goodwill also has the capacity to support other organizations
in the community. With strong direction from the Board of
Directors, leadership and staff, and input from key stakeholders,
Goodwill SWPA carved a clear direction for the next three years
and beyond.
The 2016-2019 Strategic Plan comprises three over-arching
goals, focusing on TEAM, MISSION and FINANCE. Each goal
will need to work in concert to ensure the full execution and
success of the organization.
(continued on next page)
Michael J. Smith
President/CEO
Frank M. Hammond
Chairperson, Board of Directors
3
Letter from the President and Board Chair (continued)
Strategic Plan Goal One – TEAM
The key to Goodwill SWPA’s continued transformation and long-term excellence are the agency’s employees.
Employees are the driving force behind fulfilling the mission and generating the revenue needed for growth. The
TEAM goal includes a focus on recruiting, retaining and compensating talent, while being a workplace where
employees can truly do their best and become fulfilled.
Strategic Plan Goal Two – MISSION
We’ve seen a growing need in our area for community-based employment services, as well as more services for
populations with increasing needs. The MISSION goal focuses on operating our programs more efficiently and
effectively to better meet the needs of community.
Strategic Plan Goal Three – FINANCE
In order to achieve TEAM and MISSION goals, Goodwill SWPA will need to follow a course to ensure the long-term
financial health of the organization. The FINANCE goal focuses on operating more efficiently, increasing material
donations and store revenue, and developing new ways to create revenue.
In summary, our new strategic plan will be a win-win for thousands of individuals who seek help from Goodwill,
employers working to fill open jobs and, in turn, our community.
Thank you, as always, for believing in Goodwill’s mission!
Sincerely, Sincerely,
Michael J. Smith
Frank M. Hammond
President/CEOChairperson, Board of Directors
4
Financial
Statements
Financial
Statements
Consolidated Statement of Financial Activity
For Fiscal Period July 1, 2015 through June 30, 2016
Percent
2016
of Total
2015
Revenue
Gross Sales
Salvage Income Less: Cost of Goods Sold
Net Retail Revenue
Government Grants
Program Service Fees
Contributions
Investment Income
Gain on Sale of Assets
Rental and Other Income
$36,668,969 2,396,350 (7,904,743)
31,160,576 61%
10,792,667 21%
6,789,567 13%
1,843,858 4%
(761)
0%
0
0%
449,241 1%
$33,159,221
3,909,078
(7,259,199)
29,809,100
10,878,013
7,015,469
2,617,950
50,437
0
402,098
$51,035,148 $50,773,067
100%
Expenses
Program Services:
Retail Services
$26,080,836 49%
$24,730,412
Program Services
19,081,291 36%
18,397,103
Occupancy
2,624,705 5%
2,620,752
Supporting Services
5,700,399 10%
5,587,022
$53,487,231 100%
Consolidated Change in Net Assets:
($2,452,083)
$51,335,289
($562,222)
2016 Annual Report
Consolidated Statement of Financial Position
For Fiscal Period July 1, 2015 through June 30, 2016
20162015
Assets
Cash and Cash Equivalents
Accounts Receivable
Other Current Assets
Investment
Property and Equipment, Net
Total Assets
1,404,507
2,760,269
3,640,999
3,897,135
1,718,967
1,620,980
1,328,6751,337,388
14,853,741
16,395,701
$22,946,889 $26,011,473
Liabilities and Net Assets
Notes Payable - Short Term
1,225,153
1,490,144
Accounts Payable
1,548,615
1,981,857
Accrued Expenses
4,507,854
4,154,114
Notes Payable - Long Term
2,812,102
3,080,110
Total Liabilities
$10,093,724 $10,706,225
Net Assets
Unrestricted - Undesignated
9,805,497
12,533,869
Unrestricted - Board Designated
73,253
73,253
Temporarily Restricted
2,934,415
2,658,126
Permanently Restricted
40,000
40,000
Total Net Assets
$12,853,165 $15,305,248
Total Liabilities and Net Assets:
$22,946,889 $26,011,473
Goodwill of Southwestern Pennsylvania is audited by Schneider Downs, Certified Public
Accountants and Business Advisors. Housing activities are audited by other independent accountants
to satisfy requirements of HUD and other investors.
5
2016 Service Statistics
Fiscal Impact – Pennsylvania
• Fiscal impact analysis studies the public
revenues associated with a particular economic activity. The primary revenue sources
of local, county and state governments (i.e.
taxes) are analyzed to determine how the
activity may affect the various jurisdictions.
Revenue sources include motor license and
fees and taxes such as: sales, unemployment, realty, and liquid fuels.
• Direct Impact: Direct employees consist
of the employees placed in respective
industry. Direct revenues are the revenues
generated by the spending of the direct
employees.
• Indirect Impact: The jobs, wages and
output created by businesses that provide
goods and services essential to the direct
company (also referred to as “supplier”
impacts). These businesses range from
manufacturers (who make goods) to
wholesalers (who deliver goods) to janitorial firms who clean the buildings.
870
Direct Jobs
60
Number of Individuals Who
Received Support for Each
PA CAREERLINK
Goodwill of SWPA................... 1808
Fayette..................................... 2406
Greene...................................... 609
ASSESSMENTS
Assessments............................ 158
ASSISTIVE TECHNOLOGY
Consumers................................. 57
Community Members................. 21
Employees................................ 135
6
1,032
Induced Jobs
Total Jobs
Impacted
$252,000
$362,300
Indirect Impact
• Induced Impact: The spending of the
wages and salaries of the direct and indirect
employees on items such as food, housing,
transportation and medical services creates
induced employment in all sectors of the
economy. Also referred to as the “consumer” impacts.
2016 Programs & Services
102
Indirect Jobs
COMMUNITY SERVICES
Duquesne Light...................... 2410
Emergency Fund.................... 1000
Food Pantry.............................. 910
Pleasant Valley Shelter
Clinic Visits................................ 635
Northside Common Ministries
Drop-In Center............................ 96
Mission Vision........................... 122
Financial Opportunity Center.....134
Veterans...................................... 26
VITA Tax Prep........................... 210
Union Station Clubhouse........... 71
DISABILITY SERVICES
Office of Vocational
Rehabilitation............................ 124
Office of Intellectual Disability.....252
PASSAGES................................. 14
Senior Citizen Center................. 47
Induced Impact
$1,557,800
Direct Impact
Fiscal
Impact — Pennsylvania
EDUCATION
HOUSING
Goodwill Literacy Initiative —
GLI + EL Civics......................... 640
Goodwill Employment Training
Center — GETC......................... 17
Driver’s Ed................................... 24
Testing Center......................... 3560
JOB TRAINING
City Job Search........................ 143
Reintegration............................. 423
McKeesport CDC..................... 297
Lawrenceville WORKS!.............. 34
Ticket to Work............................. 39
Intake / e-Jobs.......................... 621
Goodwill Center................................243
HEART House (Adult)..........................9
Northside Common Ministries
Shelter...............................................158
Northside Common Ministries
Permanent Housing............................13
Healthy Start House...........................35
HARBOR............................................75
TRANSITION & YOUTH SERVICES
Transition...........................................284
YouthWorks.......................................422
GoodGuides Mentors & Youth..........123
Service Numbers:
2016
Agency wide, Goodwill placed 870
individuals in unsubsidized employment. Those 870 placements translated to an economic impact of 1,032
total jobs for Pennsylvania.
2016 Recycling Statistics
Toner Cartridges
108,506 lbs.
Recyclables
3,642,051 lbs.
Retail Recyclables
18,012,904 lbs.
DONATE
You donate gently used
items to Goodwill.
E-waste
1,331,408 lbs.
Total Recycled Donated Goods
23,094,869 lbs.
EMPLOY
RESELL
With Goodwill’s help,
people in
our community
find good jobs.
We sell
your donations
in our stores
and online.
FUND
Revenues fund
job training and career
services.
In 2016, Goodwill of Southwestern
Pennsylvania recycled 23,094,869
lbs. of donated goods. Some of
the items recycled, which make up
this figure, include:
18,012,904 lbs. of RETAIL
recyclables including:
• books
3,642,051 lbs. of recyclables
collected at the Fayette County
Recycling Center:
• shoes
• aluminum
• toys
• plastic
• housewares
• glass
• hats
• newspapers
• belts, purses, clothes
• tin & steel
• domestics & plush
• corrugated cardboard
1,331,408 lbs. of e-waste which
consists of computers, and computer
components.
108,506 lbs. of toner cartridges
• shredded office paper
7
Featured
Success Stories
Program
Meet Amanda
After six long years of unemployment, Amanda sought help and training from
Goodwill. With training and perseverance, Amanda found a job and Goodwill
helped her adjust to her new environment.
“I am thankful for all the support and encouragement from my family and
from the staff at Goodwill in helping me see all the abilities and potential I
had to get employed.” – Amanda
Statistics show the number of individuals diagnosed on the autism
spectrum is growing. Although many of them are capable of obtaining
and maintaining work, few receive the support and opportunities to do
so. Together we can create opportunities where individuals can find
confidence and thrive. That’s what Goodwill refers to as empowering
people through work.
Meet Rhonda
2016 Annual Report
“Goodwill gave me a second chance in life.” – Rhonda
Rhonda was shocked when her employer told here they were letting her
go after 13 years on the job. “I was 59 years old. I knew most employers
wouldn’t hire older workers.” Rhonda said. Rhonda knew she faced homelessness if she didn’t find a new job quickly.
Rhonda sought support from the PA Careerlink® affiliate at Goodwill.
They helped her with resume writing and learning how to improve her computer skills.
Last year, Goodwill placed nearly 900 individuals in unsubsidized
employment.
8
2016 Donors
Businesses, Foundations,
Churches, and
Organizations
Allegheny County Schools Health
Insurance Consortium (ACSHIC) Aiken Elementary PFO
Allegheny Foundation
American Street Hockey Institute
Amshel Charitable Foundation
Anderson & Kime Employee
Benefits Inc.
Animal Rescue League
Baldwin Whitehall Soccer
Association
BDG Boosters
Beaver Area Hockey Club
Belle Vernon Library
Ben & Fannie Applestein Fund
The Benevity Community
Impact Fund
Bessie F. Anathan Fund
The Blessing Board
BNY Mellon
BNY Mellon Community Partnership
Brookline Soccer
Brookside Lumber & Supply Co., Inc.
Burstin, Burstin & Frantz
Charles A. Brooks Charitable Trust
Charles Talbot Campbell Charitable
Foundation
Church of the Nazarene
Cigna Corporation
Cintas
The Community Foundation for the
Alleghenies
Deloitte
DonateWell
Eat’n Park Hospitality Group, Inc.
The Edith L. Trees Charitable Trust
Edwin R. Crawford Trust Fund
Elroy Elementary
FedEx
Fifth Third Bank
Fire and Ice Boosters
First National Bank Corporation
First Niagara Foundation
FISA Foundation
Fox Chapel Orchestra Parents
Association
Freedom Life Center
Giant Eagle, Inc.
Girl Scouts
Good Done Great
Harry E. & Irene Marshall
Memorial Fund
Henderson Brothers, Inc.
Highlands Variations Show Choir
Featured Program
Highmark, Inc.
Hillman Family Foundations
The Huntington National Bank
Intergroup Communications
Irwin Lions Club
Jeram Marketing
John E. & Sue M. Jackson
Charitable Trust
JustGive
Katherine Mabis McKenna
Foundation, Inc.
Keystone Oaks Boys Soccer
Boosters
Kiski Area Instrumental Boosters
Kiski North PTO
Laura Lynn School of Dance
Boosters
Leasure K. Darbaker Trust
Lehner Family Fund
Leonard A. and Mary Jane Schafer
Foundation
Lenape Elementary PTO
Matthews Educational and
Charitable Trust
McGee Maruca & Associates, P.C.
McKeever Varga & Senko
McMasters United Methodist Women
Mellon Middle School Orchestra
Members Give by American Express
Mt. Lebanon Office
Equipment Co., Inc.
Myrtle Avenue Elementary PFO
Nina Baldwin Fisher Foundation
Noamex, Inc.
The Norbell Foundation
North Hills Girls Soccer
Norwin High School Girls Soccer
Peoples Natural Gas Co. LLC
Pine Richland Boys Lacrosse
Pine Richland Girls Lacrosse
Pittsburgh Creative and
Performing Arts School
Pittsburgh Football Club
The Pittsburgh Foundation
Pittsburgh Paramedics
PNC Charitable Trusts
The PNC Financial Services Group
PricewaterhouseCoopers LLP
Prince of Peace Lutheran Church
Richland Elementary PTO
Rivers Casino
Robert & Mary Weisbrod Foundation
Rosalie M. Murrer Charitable Fund
Salsa Labs Inc.
Shaler Area School District
Snee-Reinhardt Charitable
Foundation
South Butler Primary School PTO
South Fayette PTA
South Hills Church of the Nazarene
South Park Elementary
South Park High School
Track and Field
St. Nicholas Greek Orthodox
Youth Association
Staples Foundation
The Sturges Foundation
Thomas Jefferson High School
Tippins Foundation
Tri-State Intercollegiate Soccer
TRUiST
Tucker Arensberg, P.C.
Underwriters Brokerage Service
United Way of Allegheny County
United Way of Butler County
Unity Community Church
UPMC
W.I. Patterson Charitable Fund
Wagner Family Charitable Trust
The Walmart Foundation
Waste Management
WebbMason
West Hempfield Presbyterian
Church
West Mifflin Baseball Boosters
West Mifflin Softball Boosters
William B. McLaughlin
Charitable Trust
Wilson Christian Academy
Young Peoples Synagogue
Goodwill Champion
($1,000+)
Mr. & Mrs. Donald O. Barth
Ms. Nadine Bognar
Ms. R. Yvonne Campos
Mr. & Mrs. Gary R. Claus
Mr. & Mrs. J. Ardie Dillen
Mr. James M. Droney Jr.
Mr. James L. Dutey
Mr. James Elson
Mr. Donald L. Green
Ms. Wendy Roehrich Hall
Mr. Frank M. Hammond
Mr. & Mrs. Shawn P. Hanlon
Mr. John L. Kraus
Ms. Karen L. Larrimer
Mr. David Lund
Mr. Justin A. Luzar
Mr. Mauro Macioce
Ms. Michalina B. Pendzich
Ms. Kathleen Ryan
Mr. James E. Scheuermann
Ms. Suzanne O. Shore
Mr. Jason Sigal
Ms. Kimberly Simpson Dobbin
Mr. & Mrs. Michael J. Smith
Mr. Morton D. Stanfield
Mr. & Mrs. Raymond H. Steeb III
Mr. Jeffrey W. Sterling
Mr. Robert J. Tiskus
Goodwill Builder
($500 - $999)
Mr. & Mrs. Pat R. Bianconi
Mr. Daniel Cole
Mr. & Mrs. Charles Dollins
Ms. Rachel V. Hennessey
Ms. Ella Holsinger
Mr. Kenneth M. Johnston
Mr. & Mrs. Donald L. Kalkbrenner Jr.
Mrs. Mary Ann Kocan
Ms. Marion Lewis
Mr. John A. Mills III
Mr. & Mrs. Mark Popovich
Ms. Karen Priore
Ms. Caryn Rubinoff
Mr. & Mrs. John G. Shortridge
Mr. Robert Stape
Mr. & Mrs. David Tobiczyk
Ms. Marijane Treacy
Goodwill Steward
($250 - $499)
Ms. Maureen P. Andrews
Mr. Robert M. Carpenter Jr.
Ms. Valerie Carpenter
Mr. Gregory Alan Chapman
Ms. Stephanie Cipriani
Ms. Cathy Davis
Mr. & Mrs. Mario Farina
Ms. Deborah Fleming
Ms. Suzanne Flood
Mr. & Mrs. Richard L. Hodgdon
Mr. John P. Iurlano
Ms. Roberta Jean King
Ms. April Klein
Mr. & Mrs. Dirk B. Landis
Mr. & Mrs. Edward R. Lawrence Jr.
Mr. & Mrs. Bill Luconti
Mr. Brian Marflak
Mr. Richard Margerum
Mr. & Mrs. Charles E. Marstiller
Ms. Judy McNally
Mr. & Mrs. Kenneth R. Miller
9
2016 Donors (continued)
Mr. John O’Britz
Ms. Caroline O’Nan
Mr. & Mrs. David G. Reese
Mr. James Russ
Ms. Katie Russo
Mr. Michael B. Sealy
Ms. Alice M. Strobel
Mr. & Mrs. William H. Sullivan
Mr. & Mrs. William D. Walston
Ms. Melissa Wolkiewicz
Mr. & Mrs. Eric Wright
Goodwill Advocate
($100 - $249)
Ms. Becky Abel
Ms. Jackie Abel-Stavropoulos
Mr. Raymond C. Amelio
Dr. & Mrs. John L. Ammer
Mr. & Mrs. Craig R. Andersson
Mr. & Mrs. Stephen Baker
Mr. & Mrs. Donald Balson
Mr. Fred C. Bean
Dr. & Mrs. Thomas G. Benedek
Mr. Earl C. Benner
Ms. Angela M. Bidlack
Mr. & Mrs. Charles Bosco
Mr. & Mrs. Herbert J. Brankley
Mr. & Mrs. John Buchanan
Mr. & Mrs. Allan G. Bullen
Dr. & Mrs. John A. Burkholder
Mr. & Mrs. Jeffrey R. Chapman
Ms. Ashley Chavez
Mr. Will A. Courtney
Hanley Cox
Mr. Gary Darnell
Mr. Michael L. Dear
Mr. & Mrs. Joseph W. Foltz
Ms. Janice L. Galanter
Mr. Brian Goetz
Mr. & Mrs. David C. Green
Ms. Satya Harrington
Ms. Sheila Holt
Ms. Katherine Anne Holter
Mr. Bob Hook
Ms. Rachel Hough
Ms. Helen B. Jacob
Mr. Robert Johnson
Mr. & Mrs. John R. Koehnke
Mr. Lawrence Kolarik
Mr. John C. Krouse
Mr. Bruce Lahr
Mrs. Elsie Y. Lewis
Mr. Gideon Lion
Ms. Antoinette Magiera
10
Golf for Goodwill Donors
Accel Sign Group
Crystal Bead Bazaar
McGee Maruca & Associates, P.C.
Al. Neyer
Mr. J. Ardie Dillen
Motor Truck PacLease
Allegheny Valley School
DonationMatch.com
American Land Abstract
Company
Eat’n Park Hospitality Group, Inc.
Mountaineer Casino Racetrack &
Resort
Andy Warhol Museum
FFC Capital Corp.
Arsenal Bowling Lanes
FHLBank Pittsburgh
Bed Bath & Beyond
Fifth Third Bank
big Burrito Restaurant Group
First Commonwealth Bank
Blumling & Gusky
Frank B. Fuhrer Wholesale
BNY Mellon
Freedom Square Diner
Fairmont Pittsburgh
BNY Mellon Wealth Management Mr. Gregory Geary
Brothers LaZer Service, Inc.
Giant Eagle, Inc.
Mt. Lebanon Office Equipment
Co., Inc.
Newmark Grubb Knight Frank
OtterBox.com
Peoples Natural Gas Co. LLC
Picaboo.com
Pittsburgh CLO
The Pittsburgh Opera
PricewaterhouseCoopers LLP
Mr. David G. Reese
The Buncher Company
Glengarry Golf Links
Burke Cromer Cremonese
Ms. Rebekah Caldwell
Goodwill SWPA’s E-Commerce
Department
Ms. R. Yvonne Campos
GourmetGiftBaskets.com
Ruthrauff Service LLC
Carnegie Museum of Natural
History
Guardian Protection Services
Sahara Sam’s Oasis
Henderson Brothers, Inc.
Sammar Accessories
Case Sabatini
Highmark, Inc.
Sesame Inn
The Cheesecake Factory
Hofbrauhaus, Pittsburgh
Mr. Jason Sigal
The Church Brew Works
The Huber Group
Staples Business Advantage
Cintas
The Huntington National Bank
System 4 USA
City Theatre
Industry Public House
Tech One Associates, LP
Mr. Brian Clark
Intergroup Communications
Travel Set Go
Mr. Gary R. Claus
Lamar Advertising
Tudi Mechanical Systems, Inc.
Climatech
Uber
Cohen & Grigsby
Lennon, Smith, Souleret
Engineering, Inc.
ComDoc
Lombardo Industries, Inc.
The Walt Disney Company
Construction Engineering
Consultants, Inc.
Mayor Bob Brooks of the
Municipality of Murrysville
Wyndham Grand Pittsburgh
Covestro
Mr. & Mrs. James McCabe
Mr. & Mrs. Michael P. Malakoff
Mr. Robert J. Malinic
Mr. & Mrs. Jack Marshall
Ms. Valerie McDonald Roberts
Mr. Richard C. McElhinny
Mr. & Mrs. William A. Meyer Jr.
Mr. Melvin Miller
Mr. Bru Miriyala
Ms. Julia Ann Mosko
Mr. & Mrs. Charles A. Norton
Ms. Shirley Olander
Ms. Raeann Olander
Mr. David Oster
Mr. & Mrs. Daniel J. Perry
Mr. & Mrs. Darin Postlewait
Ms. Lori Preston
Ms. Helen L. Pyptyk
Mr. & Mrs. Thomas F. Quinn
Dr. Sidney A. Rosenbluth
Mr. & Mrs. Elmer S. Sachse
Ms. Irene Schrecengost
Ms. Demeshia Seals
Mr. John R. Seitz
Ms. Pauline R. Semans
Mr. Joseph R. Shepler
Ms. Lauren Simkovic
Mr. & Mrs. Phillip H. Smith
Mr. H. Robert Spicher
Mr. & Mrs. H. Donald Stone Jr.
Ms. Catherine W. Trushel
Mrs. Joseph Utzig
Mr. & Mrs. Karl E. Voigt
Mr. & Mrs. Albert Wells
Mr. & Mrs. William and
Laurie Winslow
Mr. J. A. Wunderlich III
Mr. & Mrs. George A. Wyfker
Mr. & Mrs. Hugh D. Young
Robert Morris University
The Rubinoff Company
UPMC
YouthWorks
Goodwill Friend
($99 or less)
Mr. Kevin Akans
Ms. Nancy Andrews
Mr. Thomas Armstrong
Mr. & Mrs. Thomas Aurila
Ms. Teri L. Azeem Bridgett
Mr. Mark W. Barch
Mr. Richard Barney
Mr. & Mrs. Steven R. Bartolac Jr.
Bishop & Mrs. George W. Bashore
Mr. & Mrs. Ralph E. Belsterling
Ms. Elizabeth Ann Benedum
Ms. Louise C. Bergstrom
Mr. Donald J. Bice
Mr. & Mrs. Anthony H. Bieltz
Mr. & Mrs. Charles D. Bigler
Mrs. Audrey S. Blackstock
Ms. Tomiann Boots
Mr. Thomas P. Bracken
Mr. Robert Brandegee
Ms. Jinny Bria
Ms. Marian T. Brown
Ms. Nancy T. Brown
Ms. Elizabeth Burtnett
Dr. & Mrs. C.S. Calian
Ms. Norma Caquatto
Ms. Patricia A. Casasanta
Ms. Dawnita Chichilla
Mrs. Margaret Cissna
Mr. & Mrs. David Cohen
Ms. Michelle T. Cole
Mr. & Mrs. Frederick H. Colen
Ms. Deborah Comay
Ms. Heather DeBiase
Ms. Melva E. Deitt
Ms. Heather DePalma
Mr. & Mrs. Peter J. Depasquale
Ms. Amber Derek
Ms. Wilma J. Dickson
Mr. Thomas J. Dionise
Ms. Mary I. Dixon
Mr. Thomas F. Driscoll
Ms. Sophia Duck
Mr. David Dzombak
Ms. Mary Ann Eisenreich
Mr. & Mrs. Heinz L. Engelbrecht
Mr. & Mrs. Joseph Fabry
Mr. Frauke Facchini
Mr. Max G. Fischer
Mr. & Mrs. Ronald Flach
Ms. Jill Fosbrink
Ms. Georgia Franciscus
Mr. & Mrs. William J. Freeman
Ms. Linda W. Fuoco
Ms. Heidi Gibson
Ms. Megan M. Glance
Ms. Sheila R. Golding
Mr. Leslie A. Goldstein
Mr. & Mrs. Marshall L. Gorr
Ms. Linda Greennagel
Mr. & Mrs. Charles A. Gregor
Mr. & Mrs. Robert H. Gustine
Mr. Daniel Guzewicz
Mr. & Mrs. Gary R. Haag
Ms. Maryn Haberle
Ms. Clare Hann
Mr. James Hann
Dr. & Mrs. Anthony M. Harrison
Ms. Marie Hayes
Mr. & Mrs. Richard S. Heilman
Mr. Anthony Hershberger
Ms. Tiffanee Heywood
Ms. Debbie Hickman
Mrs. Annette K. Hostoffer
Ms. Joan A. Housel
Ms. Linda C. Howard
Ms. Sharon Humphrey
Ms. Darlene L. Imling
Mr. & Mrs. John R. Inghram Jr.
Mr. & Mrs. Solomon Jarmell
Ms. Brenda Jaros
Mr. & Mrs. John L. Johnson
Ms. Roberta B. Jones
Ms. Amy Kacmar
Ms. Sherry G. Kaiser
Mr. & Mrs. Harold Kelly
Mr. & Mrs. Howard M. Kissel
Ms. Mary Knecht
Ms. Lisa Kuhn
Mr. Leonard A. Kvorjak
Mr. & Mrs. Franklin B. Libson
Ms. Gabi Lloyd
Mr. Richard LoDuca
Mr. & Mrs. Richard J. Loether
Ms. Marilyn K. Luft
Ms. Casey Madden
Ms. Judy Martier
Mr. & Mrs. L. Glenn Matteson
Mr. Paul Matthews
Mr. Michael McClain
Mr. & Mrs. Howard R. McFarland Jr.
Mr. & Mrs. George McGee
Ms. Evelyn McKee
Ms. Carolyn Menard
Ms. Tamica Mickle
Mr. Richard Monheim
Mr. & Mrs. Michael & Diane Mooney
Mr. & Mrs. David V. Morse
Ms. Myrla Myers
Mr. Richard C. Neill
Ms. Josephine C. Newman
Mr. & Mrs. James E. Niece
Ms. Brittany Novak
Ms. Mary K. O’Connor
Ms. Holly Opatick
Ms. Donna Pato
Mr. Richard Patton
Ms. Nora Peacock
Ms. Amber Pearsol
Ms. Barbara Peffer
Mr. & Mrs. Edward J. Potocar
Mr. & Mrs. Carl E. Prince Jr.
Mr. & Mrs. Bruno A. Raso
Mrs. Karen Razumic
Ms. Brittany Reno
Mr. & Mrs. Richard E. Riethmiller
Mr. Ronald P. Rodman
Mr. & Mrs. Paul W. Schaughency
Ms. Elizabeth A. Schlenk
Ms. Eleanor L. Schoenberger
Mr. & Mrs. Charles E.
Schwarzwaelder
Ms. Patricia A. Sealy
Ms. Patricia A. Seibel
Ms. Sherrill A. Shepler
Mr. Harold C. Shields
Ms. Shirley Shipley
Mr. & Mrs. Doug Shore
Mr. & Mrs. Raymond Siren
Mr. & Mrs. Alan R. Smith
Mr. Bernard Smith
Ms. Susan Snider
Ms. Tia Spells
Ms. Christine Srdoch
Mr. Richard Standish
Ms. Judith Starr
Mr. & Mrs. Bruce D. Steckel
Mr. & Mrs. Robert J. Stefanko
Ms. Chelsea Sweithelm
Ms. Jaime Tracktenberg
Mr. & Mrs. Brian Trimble
Ms. Peggy Trout
Dr. & Mrs. Jack E. Vandevisse
Ms. Gaye Velar
Mr. Joseph Vranich
Mr. & Mrs. David L. Wallach
Mr. Randy Walker
Ms. Joan M. Webb
Mr. Glenn A. Wells
Ms. Tabatha Wendorff
Ms. Sandra D. Williamson
Mr. & Mrs. John H. Wilson
Mrs. Mary Zabielski
Mr. & Mrs. Hussein Zaki
Mr. Richard Zavolta
Ms. Nicole Zellie Lann
In Memory Of
Mr. Henry Andrew Doerfler By Burstin, Burstin & Frantz
By Mark Rosen, Steve Rosen
and friends from Underwriters
Brokerage Service
By Mr. & Mrs. Kirk D. Sarafis
By Ms. Sandra A. Walshesky
Mr. James R. Fako and
Dr. Robert S. Foltz
By Mr. & Mrs. Donald T. Menovich
Ms. Maxine Foley
By Ms. Christine F. Kontomanoli
By Ms. Therese A. Martin and
Meg Gaughan
By Tri-State Intercollegiate Soccer
Mr. Richard C. Foster By Brookside Lumber &
Supply Co., Inc.
By Mr. & Mrs. James Tennant and
Mr. & Mrs. Marvin Wolf & Family
Mr. George Jucha Jr.
By Mr. Carl R. Reisacher
Mr. Michael Malley By Mr. Robert E. Lee
By McKeever Varga & Senko
By Ms. Judith D. Shepherd
Ms. Jackie M. Mitchell By Mr. & Mrs. Ronald G. Mikluscak
Mr. Francis S. Veno Jr.
By Ms. Amy S. Kacmar
By Mr. & Mrs. Hobart King
Mr. Sam Weitzen By Mrs. Tammy Weitzen
11
Directory
Offices
Goodwill of
Southwestern Pennsylvania
Retail Stores
SOUTHWESTERN PENNSYLVANIA
Robert S. Foltz Building
118 52nd Street
Pittsburgh, PA 15201
412-481-9005 / TTY: 412-632-1977
Banksville Road
Lawrenceville
Peters Township
2866 Banksville Road
Pittsburgh, PA 15216
412-942-0090
125 51st Street
Pittsburgh, PA 15201
412-696-0205
3492 Washington Road
McMurray, PA 15317
724-941-5437
Goodwill of Fayette County
Belle Vernon
Monroeville
Robinson Township
Jacqueline Martinko Mitchell Building
40 Connellsville Street
Uniontown, PA 15401
724-437-9878
140 Finley Road
Belle Vernon, PA 15012
724-929-4202
2604 Monroeville Blvd.
Monroeville, PA 15146
412-856-9840
3 Urbano Way
Robinson Twp., PA 15205
412-490-3015
Butler
Mt. Pleasant
Rochester
370 New Castle Road
Butler, PA 16001
724-284-1037
1054 Countryside Plaza
Mt. Pleasant, PA 15666
724-547-2649
750 Ohio River Blvd.
Rochester, PA 15074
724-775-3458
Centre Avenue
Murrysville
South Side
5993 Centre Avenue
Pittsburgh, PA 15206
412-924-0070
4612 William Penn Highway
Murrysville, PA 15668
724-327-0225
2700 East Carson Street
Pittsburgh, PA 15203
412-481-5390
Cheswick
Natrona Heights
Uniontown
1306 Pittsburgh Street
Cheswick, PA 15024
724-274-5883
4005 Freeport Road
Natrona Heights, PA 15065
724-224-1213
1003 Mall Run Road
Uniontown, PA 15401
724-430-0448
Cranberry Township
North Hills
Washington
20668 Perry Highway
Cranberry Twp., PA 16066
724-776-0958
7221 McKnight Road
Pittsburgh, PA 15237
412-635-9612
89 Jefferson Avenue
Washington, PA 15301
724-223-0917
Gibsonia
North Huntingdon
Wexford
4101 Gibsonia Road
Gibsonia, PA 15044
724-443-2100
8755 Norwin Avenue
North Huntingdon, PA 15642
724-864-2980
10293 Perry Highway
Wexford, PA 15090
724-993-4520
Greensburg
North Side
Whitehall
149 Donohoe Road
Greensburg, PA 15601
724-834-2156
509 East Ohio Street
Pittsburgh, PA 15212
412-322-5666
2780 Saw Mill Run Blvd.
Pittsburgh, PA 15227
412-885-5151
Heidelberg Outlet
North Versailles Outlet
1905 Washington Street
Heidelberg, PA 15106
412-249-8748
294 Lincoln Highway
North Versailles, PA 15137
412-816-1420
Goodwill of
North Central West Virginia
Michael A. Oliverio Building
1954 Hunters Way
Morgantown, WV 26505
1-888-449-6298
Northside Common Ministries
1601 Brighton Road
Pittsburgh, PA 15212
412-323-1163
NORTH CENTRAL WEST VIRGINIA
12
Bridgeport
Elkins
Morgantown
1210 West Main Street
Bridgeport, WV 26330
304-842-3288
70 Stone Mountain Lane
Elkins, WV 26241
304-636-7529
1954 Hunters Way
Morgantown, WV 26505
304-296-7900
Buckhannon
Fairmont
15 South Spring Street
Buckhannon, WV 26201
304-472-0587
50 Southland Drive
Whitehall, WV 26554
304-363-3155
Training &
Employment Services
Other Businesses
& Programs
Support Services
Workforce Development Center
ComputerWorks
Pittsburgh: 412-481-9005
Offering low-cost refurbished computers, computer parts and accessories
125 51st Street
(inside Lawrenceville Goodwill Store)
412-696-0092
Annual giving, fundraising events,
planned giving and agency tours
412-632-1941
Fayette County: 724-437-9878
North Central West Virginia: 304-225-0105
Check with your local Workforce
Development Center for their specific
offerings. Some programs and services
may include:
• Education programs including free
adult basic education, HSE, GED® prep
classes and ESL classes
• Career and Job Search Programs
• Job Readiness Training
Individual computer donations may be
made at any Goodwill store.
To schedule corporate pick-ups
and data destruction services, call
412-632-1876
Fayette County Recycling
Center
• Transition and Youth Programs
Residential & commercial recycling for
Fayette County residents
107 Romeo Lane
724-437-9987
PA CareerLink® Centers
Goodwill Commercial Services,
Inc.
• Vocational Assessment
• Welfare-to-Work Programs
Employment counseling and
support services
Pittsburgh/Lawrenceville:
412-632-1711 / TTY 412-632-1712
Goodwill Vehicle Donation Program
1-888-30-40-CAR (toll free)
Donation Drives
412-632-1876
Volunteer Opportunities
412-632-1931
• Friends of Goodwill Auxiliary
(Fayette)
724-437-9878
412-395-4316
Goodwill Custodial Services
Janitorial & maintenance services
Fayette County: 724-437-9878
Fayette County / Uniontown:
724-434-5627 x3118
Employer Solutions
Union Station Clubhouse (Fayette)
Good-to-Go Café
Prevocational psychiatric rehabilitation
services
724-439-9311 / 724-437-9878
Financial Support
Hire qualified Goodwill candidates
412-632-1736
412-632-1807
Housing Facilities
Apartment / independent living
facilities
Goodwill Plaza: 412-771-0122
Goodwill Villa: 412-257-4180
Goodwill Manor: 412-257-4844
Jefferson Courtyard: 724-437-9878
Summerdale Court: 412-257-4180
Warren Plaza: 412-681-1749
Mission Logistics, LLC
Transportation & Delivery Service
1-877-647-5647
www.missionlogistics.com
Connect with Us!
facebook.com/goodwillswpa
instagram.com/goodwillswpa
twitter.com/gwswpa
youtube.com/goodwillswpa
13
Agency Leadership (as of December 31, 2016)
Officers of the Board
Directors
Frank M. Hammond
Chairperson
Raymond C. Amelio
Goodwill provides a wide array of human service,
Heather N. DeBiase
residential and social outreach programs that
Shawn P. Hanlon
Vice Chairperson
James M. Droney Jr.
serve thousands of people each year. To help
John L. Kraus
Secretary
Mario Farina
Robert J. Tiskus
Treasurer
Michael J. Smith
President/CEO
Mary Ann Eisenreich
people with disabilities and other barriers to
employment, our Workforce Development
Center provides a comprehensive menu of
Kenneth M. Johnston
employment-related services, including
Donald L. Kalkbrenner Jr.
evaluation and testing, training and education,
Marion P. Lewis
job placement and ongoing support.
David Lund
Goodwill operates 31 regional retail stores and
Mauro L. Macioce
Brian Marflak
John A. Mills III
Mark Popovich
Karen Priore
David G. Reese
Wendy Roehrich Hall
other businesses to help fund programs and
to provide job training and employment
opportunities for our clients.
Mission Statement
We help people improve their quality of life
through work and related services.
Vision Statement
The vision of Goodwill of Southwestern
Demeshia Seals
Pennsylvania is to be the region’s premier
Michael Sealy
human service organization offering
Jason L. Sigal
exceptional services. We will be satisfied only
Morton D. Stanfield
Raymond H. Steeb III
Marijane E. Treacy
Jana Volante Walshak
Honorary Members
Bishop Thomas J. Bickerton
Rev. Larry P. Homitsky
James C. Roddey
Emeritus Members
R. Yvonne Campos
J. Ardie Dillen
John C. Krouse
Karen L. Larrimer
Rick Standish
Jeffrey W. Sterling
14
About Goodwill
when all persons have the opportunity to achieve
success in their pursuit of meaningful work or
other quality of life experiences.
Goodwill of
Southwestern Pennsylvania
Workforce Development Center
Robert S. Foltz Building
118 52nd Street
Pittsburgh, PA 15201
Telephone: 412-481-9005
TTY: 412-632-1977
www.goodwillswpa.org
CARF Accredited
The following community and employment services programs of Goodwill of
Southwestern Pennsylvania and its affiliate, Goodwill of Fayette County, have been
accredited by CARF, an independent, not-for-profit accrediting body whose official
endorsement is a mark of quality and distinction among agencies that provide such
services:
• Assistive Technology Supports and Services
• Community Employment Services: Employment Supports
• Community Employment Services: Job Development
• Community Integration
• Employment Planning Services
• Organizational Employment Services
Goodwill’s Code of Conduct
Goodwill of Southwestern Pennsylvania is committed to conducting its business in
accordance with the highest standards of ethical behavior and regulatory compliance
and to treating everyone with dignity and respect. The agency’s full Code of Conduct
document – “Ethics at Work” – may be viewed at www.goodwillswpa.org.
Non-discrimination Statement
Goodwill SWPA and its affiliates prohibit discrimination on the basis of race, color,
religious creed, disability, ancestry, national origin, age, sex, or sexual orientation.
Equal Opportunity Employer
Goodwill SWPA is an Equal Opportunity Employer/Program. Auxiliary aides and
services are available upon request to individuals with disabilities. For more information,
call 412-632-1809 or email [email protected].