JA NUA RY
CSC
ÌÌ 58th Presidential Inauguration
ÌÌ 103rd Rose Bowl Game
ÌÌ Affiliate Spotlight: APEX
ÌÌ MLS Seminar
ÌÌ University of Nevada, Reno
ÌÌ UCLA Men’s Basketball
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2 017
ÌÌ Consumer Electronics Show
ÌÌ Rams “Ask Me Ambassadors”
ÌÌ San Diego Bowl Games
ÌÌ N.Y.E.L.A. Countdown to 2017
ÌÌ Decadence NYE
ÌÌ SDSU Football
®
58th Presidential Inauguration
58th Presidential Inauguration
WASHINGTON D.C. - On January 20th, Donald Trump and Michael Pence were sworn in as President and Vice
President of the United States at the 58th Presidential Inauguration. CSC Washington D.C. was once again honored
to provide services for the Presidential Inauguration, held in front of the U.S. Capitol building in Washington D.C. While
hundreds of thousands of people lined the National Mall to witness Trump take the oath of office, CSC secured all the
delay towers and video boards during the Swearing-In Ceremony along the National Mall, which stretches nearly two
miles between the Lincoln Memorial and the Capitol Building, as well as secured a massive Press Filing Center located
on 12th Street.
Following the ceremony, CSC provided services along the Inaugural Parade route, which extended down 15 blocks
of Pennsylvania Avenue between the Capitol and the White House. CSC Philadelphia assisted the D.C. branch with
the Inaugural Parade for the 3rd consecutive Presidential Inauguration. CSC’s coverage of the parade route included
ushering for all of the ticketed bleaches and coverage of all the press risers along the route. CSC also provided services
for the Inaugural Welcome Concert, held at the Lincoln Memorial, including load in and load out security at the Lincoln
Memorial and National Mall. CSC’s services for The Presidential Inauguration Committee were provided under the
direction of Reggie Ash and Max Miller from the 58th Presidential Inaugural Committee.
Additionally, CSC staffed 45 personnel to provide ticket scanning at all mag points outside of the Washington Convention
Center for the Freedom Ball and Liberty Ball, as well as staff for the VIP areas at The Great American Inaugural Ball at
the brand new MGM National Harbor Resort & Casino under the direction of Patrick Barton, Partner, Great American Ball.
“We would like to thank all of the CSC employees from both the Philadelphia and D.C. branches for once
again making the Inauguration a huge success. It is because of all of you that the Inaugural Committee has
continued to choose CSC to be their event staff provider.”
- Lenny Lambert | CSC Vice President, Operations
103rd Rose Bowl Game
CSC Managers on the trophy stage after the game
LOS ANGELES, CA - The 103rd Rose Bowl Game was an event for the ages. On January 2nd, the USC Trojans pulled
off an exciting win with a last-second field goal to beat the Penn State Nittany Lions, 52-49. The two teams played in their
first-ever bowl games against each other in 1923 at the first Rose Bowl Game held at the iconic Pasadena stadium. More
recently, the two teams faced off again in the 2009 Rose Bowl Game, which USC won 38-24, making this year’s game an
exciting rematch. CSC Los Angeles provided services for the annual bowl game, dubbed the “The Granddaddy of Them
All,” with the support of CSC Orange County, San Diego, San Bernardino, Fresno, Northern California, Oklahoma City,
Des Moines and Buffalo.
Under the direction of Tournament of Roses Chief Administrative Officer - Rose Bowl Game, Kevin Ash and Rose Bowl
Game Director, John Henderson, CSC deployed over 1,850 personnel inside and outside of the Rose Bowl, with over 400
personnel staffing the gates alone due to the implementation of walk through metal detector (WTMD) screening. With 115
WTMD units utilized, CSC Manager Luis Uribe conducted five supplemental Guest Screening trainings prior to the big
game in anticipation of the increased staffing levels. In addition to entry screening, CSC scanned tickets, staffed over 200
personnel in the Pavilion, over 200 personnel at neighborhood barricades, provided field and locker room security and
ushered over 80,000 guests to their seats. CSC Los Angeles Managers Robert Young, AJ Erb and Jay Noell successfully
led the staff through pre-coverage, “The Granddaddy of Them All” and the trophy presentation.
CSC would like to give a special thanks to Adam May, CSC WTMD Manager. Adam would like to recognize the WTMD
Tech’s Dane Izumoto, Zack Papalii, Nick Watanabe, Brian Humphreys, Cary Oba, Ryan Wakamoto, Jorge Quinto, Oscar
Velasquez, Ruben Herrera, Dane Sukimoto, Devon Dodds, Andrew Velazquez and Carlos Rodriguez for their successful
efforts in setting up, calibrating, maintaining and breaking down the largest WTMD deployment in CSC Los Angeles
history. This included the deployment of 32 WTMDs for the Fan Fest, led by CSC Sr. WTMD Technician Anthony Coimber,
which were then transitioned into a concourse perimeter once the gates opened. It took over 3 days to set up, calibrate
and power all of the WTMDs for the game. After the 1st quarter of the game, CSC WTMD Technicians had to breakdown
and transport all units out of the path of egress. This was a huge task due to time constraints, and was a success due to
the dedication and hard work of the LA WTMD Techs.
Affiliate Spotlight: APEX Security
WASHINGTON D.C. - APEX Security Group, Inc., a CSC
affiliate, provided services for the Women’s March on
Washington on January 21st. APEX utilizes off-duty and
retired law enforcement officers to provide clients with
supplemental services above and beyond the standard
event security and crowd management services. Over 30
members of APEX Philadelphia traveled to D.C. to provide
services for the march including coverage of the press
risers, access control, perimeter security and all stage
security, including backstage and front of stage. APEX was
also tasked with escorting all celebrities arriving for the
event from the drop zone to the secure stage compound.
The event started earlier than planned and ran more than
2 hours late. An estimated 500 to 700 thousand marchers
descended on the Mall and around the stage secured
Washington D.C.
by APEX. The stage was located on Independence Ave.
between 3rd and 4th Street, and videos boards extended as far back as 14th Street, although the crowd stretched well
beyond that. APEX worked with Metro DC Police during the event to handle a number of security incidents, as well as
with DC Fire during a number of medical issues, including a seizure, a diabetic emergency and a number of falls and
other minor medical issues. APEX also assisted numerous guests who were separated from their parties.
PASADENA, CA - APEX also provided its services for the Tournament of Roses Parade and Rose Bowl Game on January
2nd. APEX personnel worked alongside CSC and the Pasadena Police Department. Starting on January 1st, APEX
deployed 75 officers to provide overnight traffic control for the famous Rose Parade route, which runs through the heart
of Pasadena. During the Rose Bowl Game, APEX worked with the Pasadena PD and Lieutenant Art Chute to assist with
traffic control, and George Cunningham, Rose Bowl Stadium COO, to assist with entry gate security and observation.
MLS Operations and Security Seminar
SEATTLE, WA - Presented by CSC, the 2017 MLS Operations and
Security Seminar was held at the Grand Hyatt Seattle in downtown
Seattle, January 17th - 19th. CSC has been a presenting partner of the
MLS Operations and Security Seminar since 2006. Representatives
from all 22 MLS teams were in attendance, including CSC’s six MLS
clients: Columbus Crew SC, D.C. United, LA Galaxy, Philadelphia
Union, Real Salt Lake and San Jose Earthquakes. CSC Managers from
all branch offices with MLS clients attended the seminar, including Seyth
Boardman from CSC Columbus, Mikayla Miller from CSC Washington
D.C., Richard Sierra from CSC Los Angeles, Jill Rooney from CSC
Philadelphia, Erin Young from CSC Salt Lake City and Chris Armstrong
from CSC Northern California. Additionally, Greg Overstreet and Bill
Smith from CSC Atlanta, as well as CSC Sr. VP of Operations Mark
Glaser, were also in attendance.
Throughout the 3-day seminar, representatives from security and operations for each MLS Club came together to discuss
topics ranging from policy updates, to weather safety and Club expectations, both on the national and international stage.
Jeff Stonebreaker from the MLS Security Department led a security panel that was extremely useful to attendees. The
panel introduced steps for crisis communication and gave clubs the opportunity to explain their own experience on how
to effectively handle a crisis during an MLS game. The seminar also included networking time that included a tour of
CenturyLink Field, home to the Seattle Sounders, along with a mini-golf outing at Flatstick Pub.
While in Seattle, CSC hosted a dinner for its MLS clients including representatives from the much-anticipated Los Angeles
FC, Columbus Crew SC, D.C. United, LA Galaxy, Philadelphia Union, Real Salt Lake and San Jose Earthquakes. This
dinner provided CSC management with the opportunity to further cultivate relationships with both the teams, as well as
other members of CSC management to ensure a successful 2017 season.
UNR campus
University of Nevada, Reno
RENO, NV - CSC is pleased to announce its new contract to provide services to the University of Nevada, Reno (UNR).
CSC Las Vegas and the entire CSC team is excited to be expanding its services into the greater Reno area. UNR,
founded in 1864, is a public research university with around 20,000 students. The newest CSC branch office, CSC Reno,
will provide all security and staffing needs for the university including campus and athletic events. UNR’s 16 varsity
sports teams, The Nevada Wolf Pack, compete in the NCAA Division I Mountain West Conference. CSC’s services will
be provided under the direction of the University’s Chief of Police, Adam Garcia and various other campus departments
based on their individual needs.
“CSC wants to thank the leadership of UNR for selecting us to be on their TEAM! We look forward to bringing
our expertise, training and added value programs to the university, as well as building upon this foundation
and expanding our services in the Reno/Sparks/Lake Tahoe area.”
- Jay Purves | Vice President, CSC Nevada
UCLA Men’s Basketball
LOS ANGELES, CA - The 2016-17 UCLA Men’s Basketball
team is off and running with one of its best starts in recent
history. The team, guided by freshmen standouts Lonzo Ball
and T.J. Leaf, quickly jumped to #2 in the country with wins
over No. 1 - ranked Kentucky, Michigan and Ohio State.
The team is currently 19-2, and ranked No. 8 in the NCAA.
This season marked the start of some policy changes off
the court in the iconic Pauley Pavilion. UCLA’s Pauley
Pavilion and Associate Athletic Director, Mike Dowling,
implemented the use of walk through metal detectors
(WTMDs) and a clear bag policy to all guests and workers
entering the venue. CSC Los Angeles, under the leadership
of Event Managers Jay Noell and Jose Herrera, helped
Pauley Pavilion
UCLA implement these new policies. In order to ensure the
success of the new policies, CSC increased its staffing levels from 66 to its current number of 140 staff per game. The
added security measures, combined with nearly sold out games, has forced both staff and fans to adapt very quickly.
Similar to UCLA’s success on the court, CSC has also hit its stride with screening approximately 13,000 guests in a span
of 1 hour using 21 WTMDs and wands. Robert Young, CSC Los Angeles Director of Administrative Operations stated,
“Our goal has been to make sure that all guests are properly screened and in their seats prior to tip-off.” Robert has been
very pleased with the efforts and customer service skills of CSC’s Event Managers and staff to achieve their goals.
Consumer Electronics Show (CES)
LAS VEGAS, NV - CSC Las Vegas, with assistance
from CSC San Bernardino, Los Angeles and San
Diego, provided services for the Consumer Technology
Association’s International Consumer Electronics
Show (CES) in Las Vegas, January 5th - 8th. CES
2017 was the 50th annual edition of the internationally
recognized electronics and technology tradeshow,
which attracts the biggest technology companies and
industry professionals from around the world. The tech
convention, which is known for presenting previews
and announcements for new products and cutting-edge
technology, attracts over 150,000 people to Las Vegas.
This year’s show showcased the latest innovations in
categories such as self-driving cars, gaming and virtual
reality, drones, biotech, digital personal assistants,
smart home devices and much more.
CSC was subcontracted by DTA Security Services to assist with bag searches and entry screening into the CES shows at
venues including the Las Vegas Convention Center, Westgate Las Vegas Resort & Casino, Sands Expo and Convention
Center, The Venetian Las Vegas, Aria Resort & Casino and Mandalay Bay Convention Center. Jay Purves, Vice President of
CSC Nevada stated, “CSC is honored to have been chosen to provide the enhanced security measures for CES this year. It
was truly a TEAM effort and I want to thank our staff for doing a fantastic job for our clients & their guests attending the show.”
CSC provided services under the management of Dan Taylor Jr., President of DTA Security Services.
LA Rams “Ask Me Ambassadors”
LOS ANGELES, CA - CSC Los Angeles closed out the football
season at the Los Angeles Memorial Coliseum for the final LA
Ram’s game of the 2016 NFL season on January 1st, 2017.
Under the direction of Kevin Daly, Director of Events at the
Coliseum, CSC LA provided services for all 9 Rams home
games this season. With over 1,100 employees working every
game, CSC provided the security, ticket taking and ushering for
each game throughout season.
This was the Rams first season playing at the Coliseum since
moving back to LA. As a desire to further enhance the fan
experience, the Rams approached CSC in early November
regarding the ability to start an “Ask Me Ambassador” program.
This program would add 25 positions inside all of the gates.
These staff members would be given all game day information including concession locations, restroom locations, parking
maps and any specific game day needs in order to further assist guests. CSC LA was able to organize a group of staff for
these positions and have them trained and ready to go in 2 weeks for the next home game. The success of the program
was immediate, and for the last 3 home games of the year, the number of “Ask Me Ambassadors” increased to 32. CSC
LA is proud to have had a very successful 1st season with the Rams back in town and looks forward to improving upon
its success to make the 2017 season an even better one.
“It had been 22 years since the NFL played a game in the Los Angeles Memorial Coliseum. Since that time,
the professional event landscape has changed tremendously. CSC was able to take on the challenge and
remove the uncertainty of hosting a modern NFL event. Their knowledge of best practices for security and
response to new initiatives made this year a huge success.”
- Kevin Daly | Director of Events and Customer Service, Los Angeles Memorial Coliseum
Holiday Bowl
San Diego Bowl Games
SAN DIEGO, CA - CSC San Diego provided services for the Holiday Bowl on December 27th and the Poinsettia Bowl
on December 21st, both held at Qualcomm Stadium. Playing in the Holiday Bowl for the first time, Minnesota defeated
Washington State, 17 - 12, with over 45,000 patrons in attendance. In one of the lowest-scoring Holiday Bowls to date,
the game’s first touchdown didn’t happen until the end of the third-quarter, giving Minnesota a 10 - 6 lead that they were
able to hold onto. The Poinsettia Bowl had an estimated 25,000 fans in attendance and featured the Wyoming Cowboys
and the BYU Cougars. The game began with a downpour of rain and didn’t let up. BYU managed to hold their halftime
lead over Wyoming to defeat the Cowboys, 24 - 21. CSC provided services for both the Holiday Bowl and Poinsettia
Bowl including, staffing for the tailgate parties, ticket taking, guest screening, bag checks, ushering, rovers and field
security under the direction of Mark Neville, Executive Director of the San Diego Bowl Games Committee.
N.Y.E.L.A. Countdown to 2017
LOS ANGELES, CA - CSC Los Angeles provided
services for Grand Park and the Music Center’s
N.Y.E.L.A. Countdown to 2017 celebration, held
in downtown Los Angeles at Grand Park in from of
City Hall. The event, which was free to the public,
provided a safe environment for attendees to
ring in the New Year with the help of CSC. CSC
Los Angeles, in conjunction with LAPD and LA
County Sheriffs, deployed over 400 personnel to
perform perimeter security and entry searches at
6 different entrances throughout the downtown
venue. Despite the cold and rain earlier in the
day, the event drew up to 30,000 plus attendees.
The event included live music, dancing, food,
photo booths, large-scale art installations, a 3-D
projected countdown on the side of City Hall and
Photo provided by Grand Park / The Music Center
fireworks. Led by CSC Event Manager Augustine
Blas, CSC’s services for the event were provided in partnership with the Music Center Security Department under the leadership
of Mark Miller, Commander of Investigations & Support at the Music Center Security Department.
Decadence NYE
DENVER, CO - CSC Denver, with support from CSC Salt Lake City, provided services for the 6th annual Decadence
NYE, “America’s Largest New Year’s Dance Celebration,” on December 30th and 31st at the Colorado Convention
Center. Decadence NYE, brought to the city of Denver by Global Dance, AEG Live and Live Nation, featured top acts
including The Chainsmokers, Bassnectar, Disclosure, Flume, Tiesto and more. In addition to the two main stages
of performances, the event also featured art installations and impressive production & technology displays. Led by
CSC Event Managers Erin Young and Sandy Searles, CSC provided security and crowd management services for
Decadence, which drew in over 20,000 guests per night, under the direction of Jim Hathaway, Entertainment Division
Director, 5280 Group.
SDSU Football
SDSU’s Donnel Pumphrey
SAN DIEGO, CA - After winning the Mountain West Conference
Championship for the second consecutive year, San Diego State
University (SDSU) Football capped off an impressive 11-3 season
with a 34-10 Las Vegas Bowl victory over the heavily favored
Houston Cougars. En-route to an impressive win, the SDSU Aztecs
trailed 10-0 at the end of the 1st quarter and then proceeded to
score 34 straight points to claim the victory. If the victory itself wasn’t
enough excitement for the Aztecs, SDSU senior running back Donnel
Pumphrey broke the NCAA career rushing record, passing former
Wisconsin running back Ron Dayne’s mark of 6,397. After running
for 115 yards and a touchdown in the Las Vegas Bowl, Pumphrey
now sits on top of the NCAA rushing record books with 6,405 NCAA
career yards. CSC San Diego provides services for all Aztecs home
games at Qualcomm Stadium. CSC would like to congratulate the
Aztecs on their impressive season.
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