In s ta lla t io n a n d Op e ra tio n Gu id e WIRELESS KEYPAD In s ta lla t io n a n d Op e ra tio n Gu id e CONTENTS 01. INTRODUCTION 03 02. INSTALLATION 04 2.1. 04 2.2. 06 2.3. 07 2.4. 07 2.5. 07 Installing the Keypad on your Active SmartHome Portal Walk Test Location Mounting the Keypad Setting the Keypad PIN Code 03. OPERATION 08 3.1. Identifying the Parts 08 3.2. Wireless Keypad Operation 09 04. MAINTENANCE 12 4.1. Fault Conditions 12 4.2. Battery and Low Battery Detection 12 Wireless Keypad 2 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 4.3. Tamper Protection 13 4.4. Reset to Factory Default 13 4.5. Remove the Keypad from the Active SmartHome 14 Technical Assistance [email protected] Wireless Keypad 3 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 01. INTRODUCTION The Wireless Keypad enables you to fully control (arm, disarm, partial arm, acknowledge alarms, etc.) on your Active SmartHome Gateway from a remote location in your home, for example, your entrance door. Using a wireless keypad provides additional security, as your housekeeper or your babysitter can arm or disarm the system without having access to your interface. Wireless Keypad 4 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 02. INSTALLATION The Wireless Keypad enables users at home to arm or disarm the Security system, as well as to program the overall Active SmartHome portal at home. To install the Wireless Keypad, follow the instructions below. 2.1. Installing the Wireless Keypad on your Active SmartHome Portal 1. Open your web browser and access your Active SmartHome Portal. 2. Access the Security service and go to the Settings page. 3. Press the Add Sensor button and choose the Keypad option (Fig. 01). Then press Continue. Figure 01 Keypad in the Settings page Wireless Keypad 5 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 4. Insert a name for the Keypad, so that you can identify it easily and press the Continue button (Fig. 02). The learning process will be started. 5. Ensure you have the battery inserted. If not, unscrew the back and insert a F i g u r e 0 2 I n s e r t i n g a n a m e f o r t h e K e yp a d new CR2 3.0 V battery ensuring the polarity is correct. Once inserted, replace the back using the same screw. 6. Press the button once on your keypad and ensure that the Activation LED turns blue and the Gateway emits one short beep. 7. Once detected (Fig. 03), the platform will display the Sensor ID and the signal strength. To complete the installation process, click the Add sensor button. Wireless Keypad 6 Page | In s ta lla t io n a n d Op e ra tio n Gu id e F i g u r e 0 3 Th e K e y p a d i s d e t e c t e d 2.2. Walk Test Chose an appropriate location for the Wireless Keypad within the range of the Active SmartHome Gateway. To test if the signal is within range, go to the Settings menu in the Security application and enter Walk Test. Press the button once on the Wireless Keypad and check that it has been recognized by the Active SmartHome Gateway, and so displayed on the platform (Fig. 04). The module operates smoothly and easily, and provides reliable protection if it has been successfully tested in a suitable location. F i g u r e 0 4 Th e K e y p a d i s r e c o g n i z e d b y t h e A c t i v e S m a r t H o m e G a t e w a y Wireless Keypad 7 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 2.3. Location You can attach the rear panel to the wall near the entry door and/or the garage door, using the adhesive or screws provided, so that every person at your home knows its location and so can arm or disarm the system when entering and leaving. Do not install the keypad near large metal objects which could obstruct radio communication. The device should be mounted vertically. 2.4. Mounting the Keypad To mount the Wireless Keypad: - Remove the front cover. - Using the 2 mounting holes on the back cover as a template, mark the positions in the most suitable location. - Insert wall plugs if fixing into a plaster or brick surface. - Screw the Remote Keypad onto the wall plugs. - Replace the front cover. 2.5. Setting the Keypad PIN Code The Keypad uses the same PIN Code as the PIN pad on the platform. It is also possible to set a Duress PIN. The Duress PIN will be used if you are forced to disarm your Security Panel. It is used to warn others that you are being forced to do something against your will. Wireless Keypad 8 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 03. OPERATION 3.1. Identifying the Parts 01. Active LED 02. Status LED 03. Fault LED 04. Arm Key 05. Partial Arm Key 06. Key - Check Control Panel Status /Send Learning Code 07. Disarm Key 08. # Key 09. * Key - enter PIN Code1 + * Key to enter Test Mode 10. Emergency Alarm (if enabled, see section 3.2. Point 2) - press keys 7 and 9 at the same time to trigger an emergency alarm. 1 The PIN Code created when the Home Gateway was configured Wireless Keypad 9 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 11. Fire Alarm (if enabled, see section 3.2. Point 2) - press keys 4 and 6 at the same time to trigger a fire alarm. 12. Panic button (if enabled, see section 3.2. Point 2) - press keys 1 and 3 at the same time to trigger a panic alarm. 13. Battery Insulator 14. Mounting Holes 15. Tamper Switch 3.2. Wireless Keypad Operation 1. How to Set Alarm/Disarm Mode The following statuses are applicable: - Enter Alarm Mode: Enter a PIN Code which belongs to any of the platform’s users and press the key. In normal operation, the Red Status LED will turn ON along with a long beep. - Enter Partial Alarm Mode: Enter a PIN Code which belongs to any of the platform’s users and press the key. In normal operation, the Red Status LED will flash 4 times along with 3 beeps. This will partially arm your Gateway. - Return to Disarm Mode: Enter a PIN Code which belongs to any of the platform’s users and press the key. The Blue Status LED will turn ON along with 2 beeps. 2. Dual-key Alarm function - Emergency Alarm: Press keys 1 and 3 at the same time to trigger a Panic alarm. - Fire Alarm: Press keys 4 and 6 at the same time to trigger a Fire alarm. - Panic Alarm: Press keys 7 and 9 at the same time to trigger a Panic alarm. Wireless Keypad 10 Page | In s ta lla t io n a n d Op e ra tio n Gu id e The dual-key alarm function is disabled by default. To enable it, refer to the key combinations described above. 3. Maintenance Mode - The Wireless Keypad can be put into Maintenance Mode by entering the Keypad PIN Code (default: 0000) followed by the * key. The Blue Activation LED lights up along with a long beep. - To exit the Maintenance Mode, press the key twice. The Wireless Keypad will emit a long beep, the Activation LED will turn from Blue to Orange and the Keypad returns to Normal Operation mode. Otherwise, the Wireless Keypad will automatically exit Maintenance Mode after 5 minutes and return to Normal Operation mode. Maintenance Mode is helpful for maintaining a paired Wireless Keypad without accidentally triggering alarms on the Security Panel. Sometimes you may need to replace the keypad’s battery or relocate the keypad. The Tamper Alarm will of course be triggered if you detach the keypad from the wall where it is installed. However, if you run the Maintenance Mode, you will have a 5 minute period for performing the necessary operations. 4. Configuring your Keypad: - Press * key and then 7 key — Transmit a Wireless Keypad learn signal. - Press * key and then 2 key — Enable dual key Emergency Alarm function. - Press * key and then 3 key — Enable dual key Fire Alarm function. - Press * key and then 4 key — Enable dual key Panic Alarm function. - Press * key and then 5 key — Disable all dual key function (default). - Press * key and then 6 key — Change Keypad PIN Code. ꟷ Enter the old Keypad PIN Code and then press the Wireless Keypad 11 key. Page | In s ta lla t io n a n d Op e ra tio n Gu id e ꟷ Enter a new 4-digit Keypad PIN Code and then press the # key. - Press key twice — to exit Maintenance Mode. - Press * key and then 8 key — Enable Arm/Home without the PIN Code function. - Press * key and then 9 key — Enable Arm/Home with the Control Panel user PIN Code function (default). - Press * key and then 0 key — Enable Arm/Home/Disarm with the Keypad PIN Code function. 5. Power Saving Feature - When idle, the Wireless Keypad is in stand-by mode and uses no power. It will activate and wake-up for 5 seconds when any key is pressed. - After 5 seconds without any keys being pressed, the power goes off and it returns to stand-by mode. - When a command has been completed, the power turns off and the Wireless Keypad returns to stand-by mode. Wireless Keypad 12 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 04. MAINTENANCE 4.1. Fault Conditions When the Wireless Keypad is in Normal Operation Mode: - You CANNOT activate Partial Alarm Mode by using the Remote Keypad, if the Control Panel is in Alarm Mode. - If you enter an incorrect PIN Code 4 times, the key function will be disabled for 1 minute, indicated by an LED going on/off 3 times and 6 beeps. After 1 minute, the keypad will emit a long beep to indicate that the key function has returned to normal. 4.2. Battery and Low Battery Notification - Your Keypad uses one 1/2AA 3 V Lithium battery as a power source. - Your Keypad can also detect low battery status. If the battery voltage is low, the Activation LED will flash (Blue in Maintenance Mode or Orange in Normal mode) during operation. The low battery signal will be sent along with regular signal transmissions to the Control Panel for displaying the status accordingly. - The battery is pre-installed at the factory before shipping. Wireless Keypad 13 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 4.3. Tamper Protection - The Keypad is protected against any attempt to open the cover or to detach the Keypad from its mounting surface. - If someone touches the Wireless Keypad you will receive a notification. - Tamper protection is disabled when the Keypad is in Maintenance Mode. 4.4. Reset to factory default - If you have forgotten the PIN Code or if there is a fault with the Remote Keypad, you can reset the Remote Keypad to factory default and reinitialize it. Reset to factory default: Step 1: Remove the batteries and release the tamper protection. Step 2: Press and hold key 3 whilst inserting the battery back. Step 3: Continue pressing key 3 until you hear three short beeps to indicate the reset has been successful. Step 4: Release key 3, the reset process is complete. After reset, the PIN Code reverts to the factory default, 0000. The Remote Keypad will require the learning procedure to be repeated before it can start to function. Wireless Keypad 14 Page | In s ta lla t io n a n d Op e ra tio n Gu id e 4.5. Remove the Keypad from the Active SmartHome In order to remove the Wireless Keypad from the Active SmartHome Platform, go to the Settings page in Security and select Keypad from the list. This action will open the device preferences where you can find the Remove button. Click on it (Fig. 05). A pop-up will appear, where you should Confirm the removal of the Keypad. By doing so, the device will be removed from the Security page. After the F i g u r e 0 5 Th e K e y p a d p r e f e r e n c e s – S e c u r i t y p a g e Keypad is removed from the portal you can, if you wish, pair the Keypad with another Gateway. To do so, just follow the procedure described in section 2 to pair it with another Active SmartHome Gateway. Wireless Keypad 15 Page |
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