Children’s interpretation of overspecified information in a persuasive context An experimental study into the effects of overspecified modifiers in referring expressions on purchase intention Master Thesis Research Master Language & Communication Faculty of Humanities Tilburg University Supervisors: dr. J.P.M. Arts dr. R.M.F. Koolen F.M.J. Ceelen (B.A.) (502794) September, 2014 Table of contents Abstract 3 1 Introduction 4 2 Theoretical framework 2.1 Pragmatics and referential communication 2.2 Theories of overspecification 2.3 Children and overspecification 2.3.1 Language production 2.3.2 Language comprehension 2.4 Current study 2.5 Research question and hypotheses 6 6 7 10 10 11 13 15 3 Methodology 3.1 Participants 3.2 Materials 3.2.1 Lay-out and structure 3.2.2 Product types 3.2.3 Product descriptions 3.2.4 Presentation mode 3.3 Instrumentation 3.4 Research design 3.5 Procedure 3.6 Statistical analyses 18 18 18 18 19 22 22 23 24 25 26 4 Results 4.1 Interest level effect 4.2 Condition effect: presentation mode 4.3 Overspecification effect 4.3.1 All types of referring expressions 4.3.2 Comparing two specific types of referring expressions 27 27 28 29 29 29 5 Conclusion 32 6 Discussion 6.1 Response to the literature 6.2 Limitations and future research 33 33 36 References 38 Appendices 41 2 Abstract In this paper we describe how overspecified modifiers in referring expressions behave in a persuasive child directed context. Nine-year-old children were exposed to a set of product advertisements and were asked to indicate their purchase intention. Based on a pre-test the advertised products were divided into three levels of interest: high, neutral and low. Six different types of referring expressions were used to describe the advertised products, either minimally specified or overspecified, including one or two overspecified modifiers. The product description was presented in the advertisement by text, as an audio fragment or in a combination (both text and audio). The test results show that children’s purchase intention increases when they (already) are highly interested in the advertised product. Tests also show that children are most inclined to purchase the advertised products when the product description is presented as an audio fragment, followed by the combined audio and text presentation and finally the text presentation only. Referential information did not influence these results at all, possibly caused by a less powerful analysis due to lack of sufficient experimental data. We did observe an interesting trend regarding the specific type of referring expressions: when products are referred to with both modifiers ‘large’ and ‘color’, children are more likely to want these products as a birthday present than when products are referred to with the modifier ‘small’. The implications of the current study and suggestions for future research are discussed at the end of this paper. 3 1 Introduction In the linguistic research field there is a debate about when and why people use overspecified language in a communicative situation. Speakers and writers often include overspecified information (more information than necessary) in their communication. Every day, language users have to choose what and how to communicate messages to others. In referential communication, when using words to point out an object, a person or a place to the language receiver, these choices influence the degree of overspecified language used in referring expressions. For example, describing a ball as ‘the small green ball’ in a situation where the other ball is a large green ball, goes beyond identification of the object since the description ‘the small ball’ is already sufficient to single out the target object. The adjective ‘green’ does not add necessary information at all for unique identification of the target referent ‘ball’. Whenever people use these kinds of additional words to refer to the target object in a communicative setting, they use overspecification in their language (Pechmann, 1989). Overspecification can at the same time be considered as an example of functional communicative behavior in human language, with the main intention to provide unambiguous referring expressions to enable the language receiver to identify the target referent correctly. However, to fulfill this intention language producers frequently give more information than necessary for correctly identifying the target object. Language producers use overspecification all the time and overspecified modifiers are omnipresent in everyday object descriptions. Therefore, according to pragmatic approaches to language, overspecification in referring expressions does support the communicative function in language (Clark, 1996; Levinson, 1983; Mey, 2001; Renkema, 2004). Unfortunately, the phenomenon ‘overspecification’ in language inherently still carries a negative connotation in ‘over’, since this often is related to the meaning of ‘too much’. Many researchers in the linguistic research field argue that overspecification has a negative impact on language receivers. Contrarily, pragmatic approaches refer to the communicative function of overspecified language. In short, it is a principle of pragmatics: it may be pragmatically correct to overspecify in language, even though this extra information may not be necessary in a certain context. A lot of research has been performed regarding referential communication and pragmatics. The factors causing language users to overspecify in referring expressions are discussed in the linguistic research field. Most of this research focuses on producing 4 overspecified language, while more and more also interpretation and comprehension of overspecified language use is investigated. Interestingly, most studies only investigate overspecification in language production and language comprehension in an instructive context. However, we do not know the impact of overspecification on language comprehension in a persuasive context, for example in advertisements. The linguistic research field (to our best knowledge) lacks studies investigating overspecification in persuasive contexts. If we better understand how overspecificied modifiers are being used and perceived in persuasive language, we will be able to describe the effects of overspecified modifiers in persuasive messages on the language receiver. Also writers would be able to create effective persuasive messages in a communicative setting since it is very important to convey a message as clear as possible. In this study, we aimed to gain increased insight in the issues in the linguistic research field as mentioned, by examining overspecified language in a persuasive context. In this way, we tried to make a contribution to the existing research field of overspecified language use. Based on several factors, interest and presentation mode, we investigated the possible effects of overspecified language in a persuasive text on the purchase intention of young children. To investigate the phenomenon ‘overspecification’ in a new perspective, we are addressing the following research question: What are the effects of overspecified product descriptions on the purchase intention of nine-year-old children in relation to the product’s interest level and the presentation mode of the description? 5 2 Theoretical framework In this part of the paper we provide an overview of the literature related to overspecified language in referential communication. Firstly, we take a closer look at what referential communication in relation to pragmatics entails. Secondly, the underlying processes of overspecifed language are discussed as well as the studies that investigated the effects of overspecification on language production and language comprehension. Thirdly, we provide a research overview on the effects of overspecification on children. Again, the studies related to both language production and language comprehension are part of the overview in this section. In the fourth section we provide information on the study presented in this paper. Finally, the research question and hypotheses are described in the last section of this chapter. 2.1 Pragmatics and referential communication Scholars have been discussing the phenomenon overspecification for several years now. This phenomenon is especially interesting when studied from a pragmatic point of view. Pragmatics is the study of language affected by the context in which the communicative process takes place. Pragmatics allows us to investigate how language producers and receivers are able to interpret messages in the communicative process, a process in which a minimum of two participants are involved: at least a language producer (sender of the message) and a language receiver (receiver of the message). According to pragmatic approaches to language, referring expressions support the communicative function in language (Clark, 1996; Levinson, 1983; Mey, 2001; Renkema, 2004). Referring expressions in communication are utterances pointing out a person, an object or a place to a language receiver. For example, one might say ‘the green house’, ‘the small ball’ or ‘the large chair’ in the communicative process. The language producer communicates this expression to the language receiver and the receiver tries to understand and interpret the expression correctly. In a situation with several objects (referents), the language producer tries to provide an unambiguous expression to enable the receiver of the expression to identify the target referent correctly. In the referential communicative process this is the main intention of the language producer. However, to fulfill this intention language producers tend to refer to the object by using more modifiers than required in their referring expression (Engelhardt, Bailey, & Ferreira, 2006). In other words, providing more information about the referent than necessary for correctly identifying the target referent in the 6 expression. When this occurs in a communicative setting it is overspecificied information in language (Pechmann, 1989). In this paper we use the term ‘overspecified information’ instead of ‘redundant information’, following Pechmann (1989) when referring to language containing more information than strictly necessary. Pechmann also states that the term ‘redundancy’ refers to a part of the communicative message that does not attribute to the informativeness of the message, which is another reason to use the term ‘overspecification’. In Pechmann’s (1989) research he refers to three types of specification in language: minimal specification, underspecification and overspecification. Minimally specified referring expressions are expressions that include just enough (minimal) information to correctly identify the target referent. When there is not enough information available in the referring expression to identify the target referent correctly, the expression is underspecified. And, as mentioned before, overspecification occurs when the language producer is overly specific and the referring expression is more informative than necessary for correct identification of the target referent. When using overspecifications in referring expressions, language producers do not adhere to one of the Gricean Maxims of Quantity (Grice, 1975). Grice (1975) created four maxims that refer to expectations of people’s behavior in conversations: language producers should not say less or more than required (maxim of quantity), language producers should tell the truth and avoid unfounded statements (maxim of quality), language producers should provide a relevant contribution to the conversation (maxim of relation) and language producers should avoid obscurity and ambiguity (maxim of manner). Semantically, overspecification does not comply with part two in Grice’s quantity maxim (Grice, 1975): (1) make your contribution as informative as is required (for the current information is not required in the communicative setting and the extra information slows down the communication purposes of the exchange); (2) do not make your contribution more informative than is required. 2.2 Theories of overspecification Overspecification in referring expressions, according to Grice (1975), is unnecessary in the communication process. Overspecification in language carries a negative connotation that is inherent to the first part of the word, since ‘over’ relates to the meaning of ‘too much’. Although overspecification does not contribute to the propositional meaning, adult language producers frequently use it in their daily communicative messages (Pechmann, 1989; Arts, Maes, Noordman & Jansen, 2000). Therefore, the phenomenon ‘overspecification’ is 7 interesting for the research field of pragmatics. Although it may be pragmatically correct to overspecify in language, it is still not well understood in which circumstances language producers use overspecified referring expressions in a communicative setting. These can be speaker-oriented or listener-oriented (Arnold, 2008). According to Davies and Katsos (2009), listeners (language receivers) overspecified language as negative since speakers (language interpret producers) using overspecified information are not only actually adhering to the needs of the listeners, but also to speaker-oriented factors. In addition to this, Belke and Meyer (2002) investigated a speaker-oriented factor: the tendency to mention perceptually salient modifiers. They found that language producers tend to use color as an overspecified modifier in their referring expressions. Van der Sluis and Krahmer (2007) demonstrate another speaker-oriented factor causing overspecification in language: uncertainty. The speaker wants to increase his trust in contributing to the identification process of the correct target object. Therefore, when the speaker becomes uncertain about providing unambiguous information about the target object, he or she decides to give more information to ensure successful communication. By providing more information than necessary, the speaker is contributing to the listeneroriented process, which is the focus in this study. While often using overspecification, the speaker is not always aware of the fact that he or she mentions non-relevant additional information. An underlying reason for this could be that the speaker wants to also help the listener in correctly identifying the target object in the referring expression (Pechmann, 1989). Levelt (1989) argues that helping the listener in the communicative process is an important aspect of the main task to convey a message. The speaker wants to makes it easier for the listener to identify the target referent in a referring expression (Dale & Reiter, 1995). Arnold (2008) also suggests that overspecification makes it easier for the listener to correctly identify the target object in the referring expression. In this respect, Deutsch (1976), Mangold and Pobel (1988) and Sonnenschein (1982; 1984; 1985) show that an object referred to by using overspecified language is easier to identify compared to a minimally specified object. Identification time decreased in case the referring expression included overspecified modifiers (Deutsch, 1976). There is also additional evidence that supports a decrease in identification time whenever overspecified language is used. Arts, Maes, Noordman and Jansen (2003) performed a perception experiment to measure the effects of overspecified language in instructive texts. The results show that the listener who had to execute an instruction, could identify the target referent in the referring expression more quickly when overspecified referring expressions were used. However, this only was the case when the overspecified 8 information included in the referring expression fully completed the mental image of the target referent. These findings support the suggestion of Levelt (1989) that when the speaker uses overspecifications when referring to an object, the listener is able to create a complete mental representation of the object to be identified. In this way, overspecification speeds up the identification process of the target referent (Arts, Maes, Noordman & Jansen, 2011). Although the studies previously mentioned show that overspecification helps the language receiver in identifying the target object correctly, there also are studies arguing that overspecification does not help the language receiver at all. The results of an eye tracking experiment (Engelhardt, Bailey & Ferreira, 2006) show that listeners were slowed down by overspecified information in referring expressions when they had to identify the target referent, and this result has been replicated (Engelhardt, Demiral & Ferreira, 2011). Engelhardt, Bailey and Ferreira (2006) also reported that listeners are sensitive to underspecified information, but not to overspecified information. However, Davies and Katsos (2013) responded to their investigation by performing a new study that manipulated the factors favoring the use of overspecification. This study shows that listeners are sensitive to both underspecification and overspecification. These studies discuss the speaker’s urge or need to help the listener in the identification process, but the speech context itself can also cause the language producer to overspecify in a message. Therefore, an important aspect is the importance of the context (Arts et al., 2008). An extreme example of a very important task is when a co-assistant has to identify one specific medical instrument among a larger set of instruments available for a surgeon during an important operation. Arts et al. (2008) showed that both the speaker’s task orientation and distant responsibility motivate the use of overspecified modifiers in communication. High production of overspecified modifiers is related to the ‘principle of distant responsibility’ (Clark & Wilkes-Gibbs, 1986): the listener cannot ask the speaker for clarification in a non-feedback setting and this motivates the speaker to be highly informative (Clark, 1996). In fact, the speaker wants to minimize the risk that the receiver would not be able to successfully perform the target identification (Clark & Wilkes-Gibbs, 1986). Being highly informative is an underlying cause to help the listener, which was mentioned earlier in this section (Arnold, 2008; Sonnenschein,1985). In sum, the studies mentioned in this section show several factors causing the speaker to use overspecification in language. Firstly, the speaker-oriented factor uncertainty is mentioned. Secondly, the speaker wanting to help the listener in correctly identifying the target object is an underlying listener-oriented cause of overspecified language. As described before, there is still a debate about whether overspecified language facilitates or hinders the identification process of target referents. Though some studies (Belke & Meyer, 2002; 9 Engelhardt, Bailey & Ferreira, 2006; Davies & Katsos, 2009; Engelhardt, Demiral & Ferreira, 2011) argue that overspecification has negative impact on adult listeners, adult speakers still use overspecified language for successful communication. Finally, a very important task can cause the speaker to use overspecified modifiers to refer to the target object. In our perspective, the use of overspecified modifiers in language mostly affects the identification process of the listener in a positive way since it serves a purpose in the communicative process. 2.3 Children and overspecification Many studies discuss the effects of overspecified language in referring expressions on adult language receivers. However, this might be different for children. Therefore, in this section we provide a literature overview of research focusing on children. In the first part of this section (2.3.1) we discuss how children use overspecification in their own language. This is followed by results of research on how children understand overspecified language (2.3.2). 2.3.1 Language production Since we expect that the effects of overspecification in referring expressions differ for adults and children, we have to understand the possible reasons for this. It is likely that young children do not overspecify, because they do not have ‘distant responsibility’ (Clark & WilkesGibbs, 1986) and produce language without taking into account the recipient of the communicative message very much. It is even so, that young children in the age between two and four underspecify when producing language (Matthews, Lieven & Tomasello, 2007). However, Matthews, Lieven and Tomasello (2007) showed that these young children, who tended to use underspecified descriptions in referring expressions, are able to produce unambiguous descriptions when clarifying the target referent. In referential communication of five-year-old children we see a quite similar pattern, they often produce underspecified descriptions. However, children in the age of five sometimes also use overspecified descriptions when identifying a target referent (Ford & Olson, 1975). In contrast, Davies and Katsos (2010) show that five-year-olds do not use any overspecified expressions in their target descriptions. They are not aware of the possible advantages of overspecified information for the identification process (Clark & Wilkes-Gibbs, 1986). However, children in the age of five or younger, seem to make use of underspecified object descriptions when referring to a target object, children that are seven or eight years old use more overspecified descriptions for a successful identification process (Pechmann, 1989). Earlier research of Ford and Olson (1975), followed by a study of Whitehurst (1976), 10 shows evidence that seven-year-old children often use overspecified descriptions for correct target identification. Based on previous studies (Matthews, Lieven & Tomasello, 2007; Ford & Olson, 1975; Davis & Katsos, 2010; Pechmann, 1989; Whitehurst, 1976) we can argue that the older the children become, the more they use overspecified expressions in their communication. Sonnenschein (1985) supports this by showing that nine and ten year olds overspecify more often than six- and seven-year-olds. Another study (Van den Bemd, 2012) confirms the pattern showing that older children, in the age of 12, use more overspecifications in their language than younger children between the age of six and seven. Comparing several studies into the language of children, we can conclude that age acts as a predictor of the use of overspecified modifiers in referring expressions. The older the child is, the more he or she uses overspecified language (Van den Bemd, 2012; Pechmann, 1989; Sonnenschein; 1985). Pechmann (1989) argues that limited cognitive capacities of children could also be an underlying cause for using overspecifications. Between the ages of six and ten or eleven, children develop their cognitive capacities and learn how to effectively use overspecifications. 2.3.2 Language comprehension The research described above investigated overspecification in the language production of children. The main focus is on producing referring expressions helping the listener in identifying the target referent using identification experiments. However, some studies have been conducted on the effects of overspecified language on the comprehension of the message communicated. For example, when children are exposed to the referring expression ‘the green ball’ in a situation where there is only one ball present. Do they understand that ‘green’ as an overspecified modifier does not contribute to the meaning of referring expression? Are they aware that adding an extra modifier serves a communicative function instead? There are some studies that investigated the effects of overspecified language on the comprehension of a child-directed message. In line with the production studies, these studies investigated overspecification by conducting identification tasks. Sonnenschein (1982) investigated differences in comprehension between young children that are five or six years old and children that are nine or ten years old. Five and six years olds did not benefit from the use of overspecified modifiers in a target description; overspecified information did not help them with correct identification of the target object. Sonnenschein argues that young children do not process the overspecified information in the target description, because they 11 lack cognitive abilities to remember this information. Still, overspecifications helped nine- and ten-year-old children in the identification task. Interestingly, the linguistic research field does not contain a lot of studies into overspecified language including experiments where the focus is not on identifying the target referent. Koolen (2013) did not examine the effects of overspecified modifiers in referring expressions in the light of target identification. He conducted an experiment where the main focus was not to identify a target object for the language receiver. Children in the age of six and nine had to perform a forced-choice task in order to investigate their ability to judge overspecified information. In the main experiment, the six- and nine-year-olds were exposed to two identical sweets. After that, they were asked to choose one sweet. The first sweet was described by including the minimal information that was necessary for correct identification of the sweet. The other sweet was described by adding some extra information about the color or shape of the sweet. Since the sweets were identical, there should be no reason to prefer one of the two sweets in the choice experiment. However, the results show a clear distinction between the two sweets. The six-year-old children were more likely to choose the sweet that was described by the expression including overspecified information. More specifically, the color modifiers had more impact on children’s choice than shape modifiers. This effect of overspecified information was not the case for the nine-year-olds. So the younger children are sensitive to overspecified language (Koolen, 2013). Subsequently, Koolen added a second experiment where children had to indicate their choice by rating the taste of the sweet on a five-points smiley scale. The results of this experiment showed a similar pattern. For the first time, an experiment (Koolen, 2013) was conducted that included a choice task. Based on minimally specified or overspecified information in a target description, children were asked to show their preferences. It is argued that overspecified information should not have an impact on choice, but when this extra information is available language receivers use it in their choices (Bastardi & Shafir, 1998). Bastardi and Shafir suggest that when language users take overspecified information into account they could make choices that they would otherwise not have made. In the research of Koolen (2013) the children were exposed to two sweets of which the sweet including a description with overspecified information was chosen the most. Imagine, for example that a sweet is promoted in an advertisement. In that situation it could be very important to know which description is preferred and in which circumstances children are more likely to want or purchase the sweet advertised. However, when we use overspecified language in a persuasive context like an advertisement, the effects on language receivers are unknown. 12 2.4 Current study In this paper we describe the research into overspecified referring expressions used in instructive texts. What happens if we apply all knowledge about overspecification in instructive texts to the research field of persuasive text messages? This study examines the possible impact and effects of overspecification on the persuasiveness of product advertisements. In addition, we investigate the interest in the advertised product and the presentation mode of the product description in the advertisement. Firstly, in this paper we focus on nine-year-old children. We have seen that children in the age of seven and eight start to use overspecification (Ford & Olson, 1975; Whitehurst, 1976). Furthermore, a recent study (Koolen, 2013) shows that nine-year-old children are not sensitive to overspecified language. A reason for this could be that nine-year-olds are able to notice that overspecified language is unnecessary. We are curious however how this holds in an experiment that investigates overspecification in the light of a persuasive context where the communicative purpose is different. Therefore, the target group in this paper includes nine-year-old children. Secondly, in this experiment we use products children are interested in, based on a pilot with six- and nine-year-old children. This pilot examined the effects of overspecification on the persuasiveness of advertisements. Although this pilot did not show any significant result, a trend in the results for the nine-year-old children was noticed. For the highly interesting advertised products, overspecification seems to have a negative impact on persuasiveness. In other words, it may be that when children are very interested in the product (target object), overspecification will negatively influence the perception of the nine-year-old children. A study of Hidi and Baird (1986) investigated interest in relation to learning. They argue that the interest level has an impact on how much we learn about a text. It might be that the interest level also has other effects in a textual context, for example that people are not sensitive to overspecified information in texts when the interest level is high. This interpretation is related to the findings of the pilot, saying that overspecified information is not taken into account when people are highly interested in the textual context. In the respect of the persuasive context in the current paper, we distinguish several interest levels since people have a natural interest for products (Vaughn, 1986), being more interested in certain products than in other products. Therefore, we use a high, neutral and low interest level to categorize the advertised products. Furthermore, the advertised products in this study are presented by using product descriptions. Since the presentation mode could affect the persuasiveness of the advertisement (Chaiken & Eagly, 1976; Sparks, Areni & Cox, 1998), the product description is presented in three different ways: as an audio fragment, a text message or a combination 13 of the two (audio and text). These presentation modes are based on the studies of Chaiken and Eagly (1976) and Sparks, Areni and Cox (1998) that argue that different presentation modes differ in the effectiveness of persuasion perceived by the language receiver. Chaiken and Eagly (1976) investigated the effects of presentation mode on the effectiveness of persuasive communication. They argue that in simple short messages, as used in the experiment described in this paper, an audio fragment is more persuasive than a written text message. This result is supported by Sparks, Areni and Cox (1998). They also showed results that audio communication is more persuasive than text. In addition, they argue that persuasive communication in text messages are processed by the central route and that the quality of arguments is important in this process. Since literature does not describe the effects of a combination of audio and text messages on persuasion, we added a third presentation mode combining an audio message and a text message in a persuasive context. The process of text messages is in contrast with the processing of audio fragments in communication since audio fragments facilitate the processing by the peripheral route of communication (Petty & Cacioppo, 1986). In this process, peripheral cues and the message form are important factors influencing the persuasiveness of the message. In other words, in audio communication the language receiver is persuaded by other elements than the content of the message only, for example by overspecified modifiers. Therefore, we expect that the effect of overspecified modifiers on persuasion is higher when audio fragments are used as product descriptions than when the product descriptions are text messages. Finally, we use different types of overspecified modifiers in the product descriptions. These descriptions include a set of referring expressions. The expressions differ in containing minimally specified information about the target product or overspecified information. An example of a minimally specified description is ‘the ball’ in a situation where there is just one object available. The other referring expressions about the product are created by adding overspecified modifiers, both color and size, to the minimally specified description. Firstly, we added a perceptually salient modifier: ‘color’. On the one hand, research (Sedivy, 2003; Krahmer, Noordewier, Goudbeek & Koolen, 2013) shows that ‘color’ as an overspecificatied modifier has no effect on the perception of overspecified language. On the other hand, Koolen (2013) argues that ‘color’ has more impact on choice behavior than ‘shape’ as an overspecified modifier. Secondly, we used the modifier ‘size’, because children may be sensitive to size information when considering the purchase of a product. For example, a ‘large ball’ may be more persuasive than a ‘small ball’. Based on Koolen (2013), different types of overspecified modifiers have a different effect on the perception of overspecification in language. Since we have no knowledge of the behavior of the modifiers 14 ‘color’ and ‘size’ in a persuasive text message, we used both in the referring expressions of the product descriptions to investigate the effects. 2.5 Research question and hypotheses The possible effects of overspecification in persuasive texts did not yet receive a lot of attention in the linguistic research field. The research discussed at the beginning of this paper shows a gap in the linguistic research field concerning overspecification. This study aims to fill this gap and tries to investigate the effects of overspecification on young language receivers in a persuasive context. Based on several factors that could influence the effects of overspecification we want to investigate the following research question: RQ: What are the effects of overspecified product descriptions on the purchase intention of nine-year-old children in relation to the product’s interest level and the presentation mode of the description? In this paper, we argue that overspecification of the product description has an impact on the purchase intention of nine-year-old children concerning advertised products, but it depends on several factors: interest level of the product, the presentation mode of the product description and the type of referring expression used to describe the product. Firstly, we expect that the interest level affects the purchase intention of nine-year-old children. Since people are more interested in certain products than in other products (a natural interest for products), this will influence the purchase intention (Vaughn, 1986). Therefore, we use a high, neutral and low interest level to categorize the advertised products. We expect that products in the high interest category show a higher purchase intention than products in the neutral and low interest categories. Hypothesis 1a is as following: H1a Purchase intention is higher for the high interest level than for the neutral and low interest level products. In addition, based on a pilot that was performed previously, we suggest that interest affects the influence of overspecified information on the purchase intention of nine-year-olds. Findings of an investigation by Hidi and Baird (1986) suggest that people learn more when the interest level is high. Based on this finding, interest could also have other effects in a certain textual context, affecting the way children process minimally specified and 15 overspecified information. It may be that - when children are very interested in the product overspecification will have less impact on the persuasiveness of the text since modifiers are just not taken into account. We expect, based on the previous pilot, that for high interest products, overspecified modifiers (color and size) have less impact on purchase intention than for neutral and low interest products. This results in the following hypothesis: H1b Overspecification has less impact on the purchase intention for the high interest level products than for neutral and low interest level products. Furthermore, based on studies of Chaiken and Eagly (1976) and Sparks, Areni and Cox (1998), we expect that the presentation mode of the product description in the advertisement could affect the purchase intention of children. They argue that audio messages are the most persuasive. We expect that audio fragments result in a higher purchase intention than textual product descriptions and a combination of the two presentation modes (text/audio). Therefore, we formulate the following hypothesis: H2a Purchase intention is higher for the audio presentation mode than for the text and text/audio presentation modes. In addition, it could be that the presentation mode of the product descriptions relates to the possible effects of overspecification on purchase intention. Where text messages are processed by the central route of communication, audio fragments facilitate the process by the peripheral route (Petty & Cacioppo, 1986). Language receivers of audio communication are affected by peripheral cues, such as overspecification, present in persuasive communication. Therefore, we expect that overspecified referring expressions, including color and size modifiers, have more influence on the purchase intention of nine-year-olds when the product descriptions are in the audio presentation mode than in the text/audio and text presentation modes. This results in the following hypothesis: H2b Overspecification has more influence on purchase intention in the audio presentation mode than in the text and text/audio presentation modes. Finally, we expect that different modifiers, minimally specified and overspecified, have different effects on the purchase intention of children. This expectation is based on research findings by Koolen (2013). He shows that minimally specified and overspecified descriptions have a different effect on children’s choice for objects. For example, he shows that color has 16 more impact on children’s choice than shape (as an overspecified modifier). In this way, different modifiers may have different effects on the perception of children. In this study, we use color and size as overspecified modifiers. We expect that referring expressions including a size modifier result in a higher purchase intention than the referring expressions including a color modifier and minimally specified information since children may be sensitive to size information when considering the purchase of a product. Based on this expectation, we present the last hypothesis: H3 Purchase intention is higher for referring expressions including a size modifier than for referring expressions including a color modifier or a referring expression including minimally specified information. In the following sections we first describe the methodology of this investigation (section 3). Then, we give an overview of the results of the experiment (section 4) and provide conclusions (section 5). Finally, in section 6 we elaborate on what the findings mean for the linguistic research field of overspecification. In addition we discuss the limitations of the current study and we give suggestions for future research. 17 3 Method For this investigation an experiment was performed, but also a pre-test. Both tests are described in this section. Firstly, the method used for the pre-test is explained in detail. Secondly, the concrete method of the experiment is described. We provide additional information about the participants, the materials used, the instrumentation used to gather data, the research design and the procedure applied during the experiment. Furthermore, this chapter contains information about the methodology used to analyze the data gathered during the experiment and about the statistical analyses that were used. 3.1 Participants A total number of 67 people participated in the experiment. The population consisted of 42 (62.7%) male participants and 25 (37.3%) female participants. The participants were all nineyear-old children with an average age of 9.3 (ranging between 8.7 and 9.8) and recruited from three different primary schools: 15 children from (1) ‘Basisschool St. Martinus Beegden’, 19 children from (2) ‘Basisschool Het Dal Weert’ and 33 children from (3) ‘Bredeschool Moesel Weert’; all schools are located in the Dutch province of Limburg. Three weeks before the experiment, all parents received a consent form (Appendix I) to give their children permission to participate in the experiment. All parents signed the consent form. All 67 children came from predominantly Dutch-speaking families (which was confirmed by the administration offices of the primary schools) and the language used in the study was Dutch. 3.2 Materials The materials used consisted of short toy advertisements for 9-year old children. For all advertisements both the basic lay-out and structure were identical. However, the advertisements differed in the manipulation of the advertised product, the product description and the presentation mode of the product description. 3.2.1 Lay-out and structure The basic lay-out of the product advertisements included an image of the advertised product, a description of the advertised product, the age category of the advertised product and the 18 lay-out of the Toy Store magazine Intertoys. Since this toy store is commonly known to children in the Netherlands, the lay-out of real advertisements in the Intertoys magazine was used in this experiment. However, the product price was omitted in the advertisement since it could influence the involvement with the advertised product. An example of the lay-out and structure equal for the total set of advertisements, is depicted in Figure 1. Figure 1 Example of the lay-out and structure of the advertisements Below, the manipulations of the advertised product type, the product description and the presentation mode of the product description are described. 3.2.2 Product type The advertised products used in the experiment, were categorized by the participant’s level of interest in the product. To investigate this a pre-test was performed. The goal of this pretest was to create a set of 12 products with three different categories: (1) low interest level, (2) neutral interest level and (3) high interest level. A total number of 28 children with a mean age of 9.1 (ranging between 8.7 and 9.3) participated in the pre-test. These participants were recruited at primary school ‘St. Oda Boshoven’ in Weert. This primary school is also located in the Dutch province Limburg. The pre-test was performed in four groups of children, each group performing the pre-test in one classroom at the same time. None of the participants in the pre-test participated in the actual experiment. 19 The participants received a form including 30 product images. We tried to create a set of product images that differed for every level of product interest. The products were selected from several websites like ‘Toys “R” Us’, ‘Bart Smit’ and ‘Intertoys’. Furthermore, the age category and the gender category of the online products were taken into account while selecting the set of products for the pre-test. The majority of the product images was neutral for gender, except for two products: the Nintendo (t(26) = -4.45, p < .025) and the Furby (t(26) = -2.23, p < .05). Colors that are familiar to the nine-year-old children were used to create a set of products: orange, yellow, red, blue, purple and green. By using a written questionnaire the interest of the children in each of the products was measured (Appendix II). The interest level was determined by measuring and ranking the attitude toward the products shown by the participants. Three attitude items were used to measure the attitude toward the products: (A) ‘I would like to play with’ (daar zou ik graag mee spelen), (B) ‘I like’ (vind ik leuk) and (C) ‘Makes me happy when I have it’ (daar word ik blij van als ik die heb). For measuring these three attitude items a 10-points scale was used. Children in this age are familiar with this 1-10 scale, since the grades at primary school are defined using this scale. The attitude scale has a high reliability, Cronbach’s α = .96 (Van Wijk 2000, p. 215-221). The statistical outcomes were calculated by means of the SPSS software program. Based on the mean score of the concept attitude 12 products for the main experiment were selected. These 12 products were divided into three interest levels by analyzing the outcomes. Figure 2 represents the 12 selected products for the main experiment distinguished in terms of the interest level of the product. The (1) low interest level products were selected by choosing the four lowest product means. Next, the (2) neutral interest level products were the ones that scored closest to the overall mean score (M = 6.87): two product means lower than the mean score and two product means higher than the mean score. Finally, (3) the four highest product means were selected to create the high interest level category. Since there were too few cases of each product in the three interest levels, a reliability analysis could not be performed. 20 Low interest level Neutral interest level High interest level Jojo (jojo) Basketball (basketbal) Tablet (tablet) Helmet (fietshelm) Furby (furby) Trampoline (trampoline) Binocular (verrekijker) Microscope (microscoop) Nintento (nintendo) Bubble blower (bellenblaas) Stuffed animal (knuffel) Swing (schommel) Figure 2: 12 selected products for the advertisements 21 3.2.3 Product descriptions The products selected were described using different product descriptions. The product descriptions included the noun, but the definite article was left out to make sure that the advertisements were as realistic as possible. The product descriptions were manipulated by including several overspecified modifiers. Six different types of referring expressions were used to describe the advertised products. The first referring type contained only the noun and was minimally specified, for example ‘tablet’. One or more overspecified modifiers were in the product description to create the other five types of referring expressions. Only color and size, both object modifiers, were used as overspecified modifiers. Some researchers argue that color has no effect on perception (Sedivy, 2003; Krahmer, Noordewier, Goudbeek & Koolen, 2013), but Koolen (2013) argues that color has more impact on choice than shape as an overspecified modifier. Based on his research, different types of overspecified modifiers have a different effect on the perception of overspecification in language. Furthermore, we added size as an overspecified modifier. We suggest that size, considering toys, could have an effect on the perception of children since children are sensitive to size. In the referring expressions, six values of the modifier ‘color’ were used (yellow, orange, red, green, blue and purple) and two values (small, large) of the modifier ‘size’. The referring expression type, are listed below: 1. Noun E.g. ‘Tablet’ 2. Noun + adjective 1a (large) E.g. ‘Large tablet’ (overspecified) 3. Noun + adjective 1b (small) E.g. ‘Small tablet’ (overspecified) 4. Noun + adjective 2 (color) E.g. ‘Green tablet’ (overspecified) 5. Noun + adjective 1a & 2 E.g. ‘Large green tablet’ (overspecified) 6. Noun + adjective 1b &2 E.g. ‘Small green tablet’ (overspecified) (minimally specified) The manipulations of the descriptions of all products are represented in Appendix III. In addition, examples of advertisements including the six types of referring expressions are presented in Appendix IV. 3.2.4 Presentation mode Once the six different types of referring expressions were created for the product descriptions in the advertisements, they could occur in three separate presentation modes: as audio, as text or as a combination of the two. The audio fragment, a pre-recorded description of the advertised product, was played while the advertisement itself was shown in the audio presentation mode. The total set of 22 pre-recorded descriptions was produced by the experiment leader, a female voice with a neutral intonation to avoid contrastive accents marking overspecified modifiers in the referring expressions. These product descriptions were recorded using Audacity as an audio editor. In the text presentation mode, the referring expression was positioned as written text below the product in the advertisement (as shown in Figure 1). In the audio presentation mode (Figure 3) the referring expression was only presented by means of an audio-fragment. Leeftijd: 8-11 jaar koop je product in de winkel of bestel online Figure 3: An example an advertisement in the audio presentation mode Furthermore, in the text/audio presentation mode the product description was textually present in the advertisement. In addition, after three seconds, the referring expression was played as an audio-fragment. The advertisements were shown to the participants for 1tenseconds; the participants were randomly assigned to one presentation mode. 3.3 Instrumentation The participants were asked to indicate their purchase intention with three attitude items: (1) I would like to have (wil ik graag hebben) (2) I would like to get for my birthday (wil ik voor mijn verjaardag krijgen) (3) I would like to purchase immediately (wil ik meteen gaan halen in de winkel) 23 These attitude items were measured on a 10-points scale. The purchase intention scale had a high reliability, Cronbach’s α = .94 (Van Wijk 2000, p. 215-221). In this way, the three items were reliable measurements of this scale. The items were textually presented in the questionnaire and the children could respond to the items in the questionnaire themselves. The questionnaire form used is presented in Appendix V. 3.4 Research design As described before, this experiment consisted of three versions: (1) an advertisement with the product description textually present, (2) an advertisement with the product description played as an audio fragment, and (3) an advertisement including both presentation modes (text and audio). In this way, the experiment had a between-subject design with the presentation mode as an independent variable. Each participant was exposed to a set of 12 trials, e.g. advertisements, in one of the three presentation modes. Overall, for each presentation mode there was an example trial and in total there were 216 trials implemented in this experiment (3 presentation modes x 12 products x 6 referring expression types). There were two other independent variables in this experiment: product type and type of referring expression. First, the independent variable product type consisted of 12 different levels referring to 12 different products used in the advertisements: jojo, basketball, tablet, helmet, furby, trampoline, binocular, microscope, nintendo, bubble blower, stuffed animal and swing. The participants were exposed to all levels of this variable. Therefore, this independent variable, product type, is a within-subject variable. Secondly, the independent variable type of referring expression, also a within-subject variable, consisted of six levels to describe the advertised product: (1) noun, (2) noun + adjective 1a (large), (3) noun + adjective 1b (small), (4) noun + adjective 2 (color), (5) noun + adjective 1a/2 (large/color) and (6) noun + adjective 1b/2 (small/color). In this experiment the purchase intention of the children was measured as a dependent variable. This concept, purchase intention, was measured by a scale including the following items: ‘I would like to have’, ‘I would like to get for my birthday’ and ‘I would like to purchase immediately’. In order to prevent order-effects, two orders of the products and types of referring expressions were created in the trials. More concrete information about this distribution of the stimuli can be found in Appendix V. Furthermore, two orders of the attitude items were created: (1) ‘I would like to have’, ‘I would like to get for my birthday’, ‘I would like to purchase immediately’ and (2) ‘I would like to purchase immediately’, ‘I would like to have’, ‘I would like to get for my birthday’. These two orders were equally distributed over the questionnaires. 24 3.5 Procedure Each participant was exposed to a set of 12 trials and was randomly assigned to a presentation mode. For all three presentation modes the procedure was identical. The experiments were all performed individually in February 2013 and had a running time of approximately 15 minutes. After a child had entered the room in the school, it was asked to take place in front of the laptop used for the experiment. During the experiment the experiment leader was seated next to the child to control the procedure. First, the child was welcomed and was individually informed by the experiment leader. The instructions were orally provided to each participant. Appendix VI provides the three versions of the script of instructions for the participants. The experiment leader explained that the child would be exposed to several pictures of toys, and that the description of the product would become available (in either text, audio, or text/audio) while looking at these pictures. The instructions for the participant regarding the type of the description depended on the presentation mode of the experiment. In the audio and text/audio presentation mode, the audio fragment of the product description was played after three seconds. It was emphasized that it was very important to carefully read the product description and to listen to the product description in the advertisement. Each advertisement was exposed to the participants for ten seconds. After that, the advertisement disappeared and a white screen with ‘Answer the questions’ appeared on the laptop. Based on the product description, the child had to indicate the purchase intention by responding to three items that were present on the questionnaire located on the table in front of the participant. The participant had to encircle one of the ten numbers on the scale next to the items. Subsequently, the experiment leader informed the child that he or she could not provide any wrong answers during this experiment. Furthermore, the child was informed that he or she did not have to use the laptop, since the laptop was only used by the experiment leader during the experiment. Again, it was emphasized that the child had to encircle one number for each item. The experimental trial started with a practice trial (Appendix VII) to give the child the possibility to ask questions about the task before the 12 trials of the actual experiment started. The child was randomly assigned to an experimental condition (in either text, audio or text/audio). The procedure was identical for all three conditions and the duration time of a single experiment was about ten minutes. The experiment was individually performed in a quiet office at the primary schools. After completing the experiment, the child was thanked for participating and was offered some candy. 25 3.6 Statistical analyses The statistical outcomes were calculated by means of the IBM Statistics SPSS 21.0 software program. The reliability of the purchase intention scale was evaluated by applying the Cronbach’s alpha. Furthermore, to test for differences between the levels of the independent variables presentation mode, type of referring expression and interest level, a univariate analysis (three-way ANOVA) was performed. To investigate the data of the independent variable type of referring expression more in detail, a multivariate analysis (MANOVA) was applied to separate the dependent variable purchase intention. In addition, the Bonferroni correction method (post-hoc test) was used to test for differences between the levels of interest level, type of referring expression and presentation mode. 26 4 Results In this section, the results of the analyses are described. Firstly, the main effect of interest level on purchase intention is described. Secondly, for purchase intention the main effect of presentation mode (condition) is discussed. Finally, the effects of the overspecified modifiers in the different types of referring expressions used to describe the product, are explained. Interestingly, we noticed a trend in the results of the type of referring expression by creating two separate categories of the modifiers used in these referring expressions. The results are explained in more detail at the end of this section. Interaction results are only reported if significant. 4.1 Interest level effect The interest level of the product was analyzed to check whether the interest levels based on the pre-test results, were well developed. Figure 4 represents the purchase intention related Purchase intention to the interest level of the advertised products. 10 9 8 7 6 5 4 3 2 1 7.92 6.66 4.16 Low Figure 4 Neutral Interest level High Purchase intention related to the interest level of the advertised products (minimum score of 1, maximum score of 10) Figure 4 shows a clear difference between the interest levels of the advertised products in terms of the purchase intention of the children. This difference is supported by a main effect of interest level on purchase intention (F(2,750) = 173.54, p < .001, ω = .23). Pairwise comparisons, using a Bonferroni correction method, revealed that the purchase intention of the high interest products (M = 7.92, SD = .15) was significantly higher than the purchase intention of neutral interest products (M = 6.66, SD = .15, p <.001) and low interest products 27 (M = 4.16, SD = .15, p <.001). This post-hoc test also revealed a significant difference between the purchase intention of the neutral and low interest products (p <.001). The purchase intention of the neutral interest products (M = 6.66, SD = .15) was significantly higher than the purchase intention of the low interest products (M = 4.16, SD = . 15). The analysis confirmed that the interest levels were well created based on the results of the pretest. 4.2 Condition effect: presentation mode Figure 5 depicts the purchase intention related to the presentation mode of the referring Purchase intention expression in the advertisement. 10 9 8 7 6 5 4 3 2 1 6.66 5.98 Text Figure 5 Audio Presentation mode 6.10 Text + Audio Purchase intention related to the presentation mode (minimum score of 1, maximum score of 10) Figure 5 shows an effect of the presentation mode of the referring expression on purchase intention (F(2,750) = 6.27, p < .005, ω =.04). The intention to purchase the advertised products differed for the three presentation modes present in the advertisements. For pairwise comparisons a Bonferroni correction method was used to gain more specific results. These results showed a higher purchase intention in the audio mode (M = 6.66, SD = .15) than in the text mode (M = 5.98, SD = .15, p < .005). Furthermore, the pairwise comparisons also showed a significant difference between the purchase intention in the audio mode and the text/audio mode (p < .025). The audio mode type showed a higher purchase intention (M = 6.66, SD = .15) than when the referring expressions were exposed in the text/audio mode type (M = 6.10, SD = .14). 28 4.3 Overspecification effect 4.3.1 All types of referring expressions Table 1 shows the purchase intention related to the type of referring expression used to describe the advertised product. Table 1 Purchase intention as a function of the referring expression type (minimum score of 1, maximum score of 10) Referring expression type Purchase intention noun noun + large noun + small noun +color noun +large +color noun +small +color 6.33 6.59 5.84 5.98 6.68 6.06 Table 1 shows a main effect of the type of referring expression on purchase intention (F(5, 750) = 2.78, p < .025, ω = .04). A Bonferroni post-hoc method revealed no significant differences between the different types of referring expression in relation to the intention to purchase the advertised products. However, these pairwise comparisons, as a result of the Bonferroni post-hoc method, showed a trend of the expression type with ‘small’ (klein) as an overspecified modifier (M = 5.84, SD = .21) compared to the expression type including both ‘large’ (groot) and ‘color’ (kleur) (M = 6.68, SD = .21) as overspecification modifiers (p = .058). 4.3.2 Comparing two specific types of referring expressions The pairwise comparisons showed a noticeable trend towards significance between the purchase intention of the ‘small’ (klein) referring expression type and the ‘large/color’ (groot/kleur) referring expression type which are both represented in Table 1. More specific results were required to analyze this trend. Therefore, a multivariate analysis was applied to obtain more knowledge about the connection between the items used to measure the purchase intention. Three specific items were used: (1) ‘I would like to have’ (dat wil ik graag hebben), (2) ‘I would like to get for my birthday’ (dat wil ik voor mijn verjaardag krijgen) and (3) ‘I would like to purchase immediately’ (dat wil ik meteen gaan halen in de winkel). In the multivariate analysis these three items were used as three separate dependent variables to acquire more specific results. 29 Figure 6 depicts the ‘would like to have’ the advertised products (item 1) in relation to the Would like to have type of referring expression which was used to describe these products. 10 9 8 7 6 5 4 3 2 1 6.74 6.92 noun noun + large 7.22 6.24 6.46 noun + small noun + color 6.45 noun + large + color noun + small + color Referring expression type Figure 6 Would like to have the advertised products related to the type of referring expression (minimum score of 1, maximum score of 10) Figure 6 shows that ‘would like to have’ was not equal for the different referring expression types. This is reflected as a main effect of referring expression type on the need to have the advertised product (as a component of purchase intention) (F(5, 750) = 2.94, p < .025, ω = .09). The Bonferroni method was used as a post-hoc test to obtain more specific results. This method revealed that the ‘want to have the product’ was higher (p <. 025) for the referring expression with ‘large’ (groot) and ‘color’ (kleur) as overspecified modifiers (M = 7.22, SD = .21) than the referring expression with ‘small’ as an overspecified modifier (M = 6.24, SD = .21). 30 Figure 7 represents the desire to receive the advertised products as a birthday present (item Desire to receive as a present 2) in relation to the type of referring expression which was used to describe the products. Figure 7 10 9 8 7 6 5 4 3 2 1 6.43 6.71 noun noun + large 6.87 5.91 6.17 5.99 noun + noun + noun + small color large + Referring expression type color noun + small + color Desire to receive the advertised product as a birthday present related to the type of referring expression (minimum score of 1, maximum score of 10) There is a difference between the types of referring expression in terms of the desire to receive the advertised products as a birthday present. A multivariate analysis revealed a significant main effect of the referring expression type on the desire to receive the product as a birthday present (as a component of purchase intention) (F(5, 750) = 2.85, p < .025, ω = .09). Pairwise comparisons showed that the desire to receive the product as a birthday present was higher (p < .05) for the type with ‘large’ (groot) and ‘color’ (kleur) as overspecified modifiers (M = 6.87, SD = .23) than the referring expression with ‘small’ (klein) as an overspecified modifier ( M = 5.91, SD = .23) in the description of the advertised products. Table 2 shows the intention to pick up the advertised product in the store immediately (item 3) related to the referring expression type that described the product in the advertisement. Table 2 Intention to pick up the advertised product in the store immediately related to the referring expression type (minimum score of 1, maximum score of 10) Referring expression type Pick up noun noun + large noun + small noun + color 5.81 6.13 5.37 5.49 noun + large +color 5.97 noun +small +color 5.56 There was no significant main effect of referring expression type on the intention to pick up the advertised product in the store immediately (F(5,750) = 1.69, p = .134). 31 5 Conclusion In this study, the effects of overspecified product descriptions on the purchase intention of nine-year-old children were investigated in relation to the interest level of the product, the presentation mode of the product description and the degree of overspecification used in the product description. Firstly, the purchase intention of the nine-year-olds is higher for the high interest level products than for the neutral and low interest level products (H1a). This shows a confirmation of the first hypothesis. The advertised products in the high interest level showed the highest purchase intention of the children, followed by the products in the neutral and the low interest levels. However, there was no interaction between the interest level of the advertised product and the use of overspecification in the product descriptions. Therefore, hypothesis 1b is rejected. Secondly, the presentation mode of the product description in the advertisements affected the purchase intention of the children. Differences were noted between the three presentation modes (audio, text and text/audio). The purchase intention of the nine-year-olds is higher in the audio presentation mode than in the text and text/audio presentation modes (H2a). Therefore, we can confirm hypothesis 2a and conclude that the pre-recorded audio fragments of the product descriptions affected the purchase intention of the children the most. However, there was no interaction between presentation mode and overspecification. Therefore, hypothesis 2b is rejected. Finally, the minimally specified and overspecified modifiers used to describe the advertised products and representing the degree of overspecification, did not influence the purchase intention of the nine-year-old children. Therefore, the purchase intention was not higher for referring expressions including size compared to overspecified referring expressions including color and minimally specified referring expressions; hypothesis 3 therefore is rejected. However, the results showed a trend for the product descriptions including ‘small’ (klein) as an overspecified modifier compared to the referring expressions with both ‘large’ (groot) and ‘color’ (kleur) as overspecified modifiers. The trend shows that the nine-year-old children were more likely to purchase the advertised products whenever described as large and the color in the product descriptions. This is in contrast with the low purchase intention of the 9-year-old children when the advertised products were described as small. 32 6 Discussion In this paper we studied the effects of overspecified language in product advertisements on the purchase intention of nine-year-old children. In addition, we investigated the impact of the level of interest in the product and the presentation mode of the product description on these possible effects. Firstly, in section 6.1 we discuss the findings of each factor (interest level, presentation mode and type of referring expression) and we give a response to the literature discussed in the theoretical framework (Section 2). Secondly, in section 6.2 we mention the limitations of the current study and we provide suggestions for future research into overspecified language use. 6.1 Response to the literature Firstly, the findings of this study show that nine-year-olds appear to have a different purchase intention toward the advertised product with regard to the interest level of the product. This result corresponds to the findings and expectations discussed in the theoretical framework and is in line with Hidi and Baird (1986) who argue that interest influences the degree of learning about a text message. Based on Hidi and Baird, we expected high interest to result in learning more about a text message, in this case a product description. In other words, the higher the interest level of a product the more we learn about the advertisement and the higher the purchase intention. Therefore, interest shows to be an important factor in the persuasive process. In addition, we mentioned the neutral interest for products (Vaugh, 1986); people are more interested in certain products than in other products. However, the interest level does not affect the influence of overspecification on the purchase intention of the nine-year-old children; this is not what we expected. Based on a trend in the results of an earlier pilot, we expected that overspecification would have less influence on the purchase intention when the children were highly interested in the advertised product. In other words, we argued that when children are highly interested in the product, it could be that they were not sensitive to overspecified information in the advertisement. However, the study result differed from the trend in the pilot, indicating that the interest level does not impact the effect of overspecification on purchase intention. A possible explanation for this finding could be that the basis for the trend found in the pilot was too small and just an example of simple coincidence. 33 Furthermore, the presentation mode of the product description has an impact on the purchase intention of nine-year-old children. The purchase intention was higher when the product description was presented as an audio fragment than as a text message or a combination of the two presentation modes. This finding is in line with the studies of Chaiken and Eagly (1976) and Sparks, Areni and Cox (1998) who argue that audio communication is the most effective in persuasion. Chaiken and Eagly (1976) showed in their investigation that audio communication is the most persuasive in simple short messages like the product descriptions in the current study. In short, the purchase intention of the children was affected by the presentation mode of the product description, and the most by audio communication. This supports the claim that audio communication is more persuasive than text in the communicative process. Therefore, when the main goal in communication is to persuade the language receiver, audio communication is the most effective way to achieve this goal. Even though the presentation mode of the product description affected the purchase intention of the children, it did not influence the effect of overspecification on the purchase intention. This shows that there was no interaction between the presentation mode of the product description and its degree of overspecification. As mentioned before, Petty and Cacioppo (1986) argue that in audio communication, peripheral cues and the message form are important factors in the persuasive process. Therefore, in this study we expected overspecified modifiers (peripheral cues) to be the most persuasive when the product description was presented as an audio-fragment. Unfortunately, in this study this was not the case. Since the language receiver is persuaded by other elements than the content of the message in audio communication (Petty & Cacioppo, 1986), it is possible that other elements in the advertisement distracted the language receiver from the overspecified modifiers in the product description. For example, it might be that the visual presentation of the advertised product overruled the use of overspecified modifiers as peripheral cues. In this way, the children could be influenced by the picture used in the advertisement instead of the product description including overspecified modifiers. Another explanation for the results against our expectations could be that the text in the product description was too simple. In this way, the overspecified modifiers are not recognized by the children and do not function as peripheral cues helping the language producer persuading the children in audio communication. While the results of this study showed an effect of interest level of the advertised product and presentation mode of the product description on the purchase intention, purchase intention did not show any differences between minimally specified and overspecified modifiers. This finding was in contrast with our expectation that the purchase intention of the children would be higher when overspecified modifiers (color and size) were used in the product description than when minimally specified modifiers were included in the description. 34 This expectation was based on the study performed by Koolen (2013) showing differences in choice between minimally specified and overspecified modifiers. These differences show that overspecified modifiers are more persuading than minimally specified modifiers. It is argued that overspecified information should not impact on choice at all, but when additional information is available in the product descriptions, the children will use it in their choices (Bastardi & Shafir, 1998). Interestingly, the results of the analysis show a main effect of type of referring expression on purchase intention. However, the post-hoc analysis showed no differences between the six types of referring expressions. The reason why post-hoc analysis showed no differences may be that the analysis lacks power, because there was too little data available in this experiment. With more data available in this study, we may have found an effect of type of referring expression on the purchase intention of nine-year-old children. Although the post-hoc analysis did not show results as expected, we noticed a trend in the differences for purchase intention in type of referring expression. Interestingly, nine-yearolds are more likely to want the advertised products when the size and color modifiers are used to overspecify the product description than when only size is used as a modifier. This was also the case for ‘having the product as a birthday present’. More specifically, the children had the highest purchase intention when the advertised product was described by overspecified modifiers that refer to both size and color. The lowest purchase intention was shown when the product was only being referred to as ‘small’, a size modifier. It seems to be more effective when a size modifier is combined with a color modifier for overspecification of the product description. In this way, the findings in this study show that different modifiers have different effects on the perception of children (Koolen, 2013). In sum, the effects are the strongest when both color and size are combined in an overspecified referring expression. However, we suggest that this is only the case when ‘large’ is used as a size modifier since the size modifier ‘small’ is shown to be not that effective in overspecified language. A simple reason might be that children are more likely to want a product when it is called ‘large’ then when it called a ‘small’ product since ‘large’ could be more persuasive when it comes to advertised products. This supports our intuition that children are sensitive to size when it comes to the persuasiveness considering toys. Interestingly, the noticeable trend that the combination of ‘large’ and ‘color’ is more effective in overspecified language than the overspecified modifier ‘small’, only applies to two specific items of purchase intention of children. However, the trend is not present in the following item that also represents the purchase intention of children: ‘I want to pick it up in the store immediately’. Although this paper shows that the purchase intention scale, including 35 three items, has a high reliability (Van Wijk 2000, p. 215-221) this specific trend shows otherwise. 6.2 Limitations and future research The current study may have some limitations affecting the results. Firstly, in an experiment we deal with an artificial situation, as often is the case when we design experiments to investigate phenomena in the research field. Therefore, the extent to which the results can be generalized to realistic (natural) situations is not always clear. However, in this experiment we aimed to design an advertisement as realistic as possible. Secondly, the results of the pilot should have been analysed more in detail before creating the current experiment. As already described, the interest levels of the products in this study were created based on pilot findings investigating the persuasiveness of advertisements. This pilot showed a trend indicating that overspecification would influence the purchase intention less when the children were highly interested in the advertised product. It is however likely that this trend, more specific the lower effect of overspecification expected in case of higher interest compared to lower interest, is too weak; it might even be based on a simple coincidence. This possible limitation might explain the findings of the current study not showing interaction between interest level and overspecification. Even though in design the interest levels were well created by performing a pre-test, they seemed not to be an adequate predictor of the effect of overspecification on purchase intention. Thirdly, a few aspects of the advertisements in this experiment were not designed properly. For example, we expected that the audio presentation mode was the most persuasive due to the peripheral cues, overspecified modifiers, that should influence the purchase intention of the children. However, the lack of findings in this direction can be caused by a too simple (modifier and target referent) and too concise product description. In this way, it is possible that the message was not perceived well as a way to persuade, but rather as too weak for that purpose. Next experiments should include more complex messages, such as texts used for commercials, to ensure that the participant is perceiving the message as a way to persuade. In addition, to improve the message sent to the listener, future experiments should ensure that there are multiple target objects in a trial. It may be that it was difficult for the children to interpret the referring expression, since there was just one toy available for them. In this way, for children it may be hard to interpret the size of the target object not being able to compare it with another object. Furthermore, it could be that 36 the image of the toy (product) distracted the children from the overspecified modifiers in the advertisement. Fourthly, there was too little data available in this study. Even though a main effect of type of referring expression on the purchase intention was found, there were no differences shown in the post-hoc analysis, due to a lack of data forcing us to reject hypothesis 3. This implies that the purchase intention of nine-year-olds was not higher when overspecified modifiers (color and size) were used in the product description. However, the post-hoc analysis showed a trend in the differences between the type of referring expressions. To better understand the effects of overspecification on the purchase intention of nine-year-olds, next experiments should ensure a sufficient number of available data (Van Wijk, 2000). To achieve more data a good preparation of the experiment is necessary. As discussed before, more available data might lead to differences in purchase intention regarding the type of referring expression. Finally, although the number of data achieved in this experiment seemed to be insufficient, we found an interesting trend that needs further investigation. To find out whether there are actual differences between the referring expressions including the size modifier ‘small’ and the referring expressions including the modifiers ‘large’ and ’color’, future research needs to perform a new experiment. To be able to perform adequate research to investigate the trend observed, future research should include referring expressions with both size and color modifiers. The color modifier seems to be effective in persuasion (Koolen, 2013). Especially when the modifier is combined with the size modifier ‘large’, this combination is stronger than a referring expression including ‘small’ as a size modifier. Although there seems to be a clear difference between the size modifiers ‘large’ and ‘small’, this needs further investigation. Although the results in this paper show that overspecified language did not directly affect the purchase intention of nine-year-old children, overspecification is still an interesting topic for the linguistic research field. 37 References Arnold, J. E. (2008). Reference production: Production-internal and addressee-oriented processes. Language and Cognitive Processes, 23(4), 495-527. doi:10.1080/01690960801920099 Arts, A., Maes, A., Noordman, L. & Jansen, C. (2000). Overspecification of referential expressions in instructive discourse. Paper presented at the Tenth Annual Meeting of the Society for Text and Discourse, Lyon, France. Arts, A., Maes, A., Noordman, L. & Jansen, C. (2003). 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Overspecificatie in referentiële uitdrukkingen van kinderen. Bachelor thesis Tilburg University, january 2012. Van der Sluis, I. & Krahmer, E. (2007). Generating multimodal references. Discourse Processes, 44, 145-174. Van Wijk, C. (2000). Toetsende statistiek: basistechnieken, & Toetsende statistiek op de computer: Basistechnieken. Bussum, Nederland: Uitgeverij Coutinho. 40 APPENDICES APPENDIX I: CONSENT FORMS (DUTCH) Appendix 1.1: ‘Basisschool St. Martinus’ Geachte ouder(s)/verzorger(s), De Universiteit van Tilburg werkt momenteel aan een onderzoeksproject naar taalontwikkeling van kinderen. Door te onderzoeken hoe kinderen taal en informatie verwerken, kunnen we vaststellen hoe kinderen zich in dit opzicht ontwikkelen naarmate ze ouder worden. Op die manier kunnen we bijdragen aan de ontwikkeling van nieuwe lesmethoden. Basisschool St. Martinus heeft besloten om mee te werken aan ons onderzoek met leerlingen in de leeftijd van 9 jaar. Voor het onderzoek krijgt uw kind een aantal afbeeldingen te zien, waarna uw kind mag aangeven hoe leuk de afbeelding is. Er zijn daarbij geen goede of foute antwoorden mogelijk. Onze ervaring op andere scholen heeft geleerd dat kinderen het erg leuk vinden om mee te doen. Het onderzoek is volledig anoniem en er worden geen geluids- of filmopnamen gemaakt. Als uw kind deelneemt is hij/zij maximaal 10 minuten uit de klas. Wij zullen in week 25 naar basisschool St. Martinus komen. Uiteraard willen wij er zeker van zijn dat u instemt om uw kind mee te laten werken aan ons onderzoek, vandaar deze brief. Wilt u onderstaand strookje invullen en uiterlijk 5 juni inleveren bij de leerkracht van uw kind? Als u verdere vragen heeft kunt u contact met mij opnemen via onderstaand e-mailadres of telefoonnummer. Bij voorbaat dank. Met vriendelijke groeten, Floor Ceelen (Universiteit van Tilburg) Ik geef toestemming… … om mijn kind op school deel te laten nemen aan het hierboven beschreven onderzoek. JA NEE Datum: ……-……-……….. Naam kind: ………………………………………………………. Handtekening van een van de ouders/verzorgers 41 Appendix 1.2: ‘Basisschool Het Dal’ Geachte ouder(s)/verzorger(s), De Universiteit van Tilburg werkt momenteel aan een onderzoeksproject naar taalontwikkeling van kinderen. Door te onderzoeken hoe kinderen taal en informatie verwerken, kunnen we vaststellen hoe kinderen zich in dit opzicht ontwikkelen naarmate ze ouder worden. Op die manier kunnen we bijdragen aan de ontwikkeling van nieuwe lesmethoden. Basisschool Het Dal heeft besloten om mee te werken aan ons onderzoek met leerlingen in de leeftijd van 9 jaar. Voor het onderzoek krijgt uw kind een aantal afbeeldingen te zien, waarna uw kind mag aangeven hoe leuk de afbeelding is. Er zijn daarbij geen goede of foute antwoorden mogelijk. Onze ervaring op andere scholen heeft geleerd dat kinderen het erg leuk vinden om mee te doen. Het onderzoek is volledig anoniem en er worden geen geluids- of filmopnamen gemaakt. Als uw kind deelneemt is hij/zij maximaal 10 minuten uit de klas. Wij zullen in week 24 of 25 naar basisschool Het Dal komen. Uiteraard willen wij er zeker van zijn dat u instemt om uw kind mee te laten werken aan ons onderzoek, vandaar deze brief. Wilt u onderstaand strookje invullen en uiterlijk 27 mei inleveren bij de leerkracht van uw kind? Als u verdere vragen heeft kunt u contact met mij opnemen via onderstaand e-mailadres of telefoonnummer. Bij voorbaat dank. Met vriendelijke groeten, Floor Ceelen (Universiteit van Tilburg) Ik geef toestemming… … om mijn kind op school deel te laten nemen aan het hierboven beschreven onderzoek. JA NEE Datum: ……-……-……….. Naam kind: ………………………………………………………. Handtekening van een van de ouders/verzorgers 42 Appendix 1.3: ‘Bredeschool Moesel’ Geachte ouder(s)/verzorger(s), De Universiteit van Tilburg werkt momenteel aan een onderzoeksproject naar taalontwikkeling van kinderen. Door te onderzoeken hoe kinderen taal en informatie verwerken, kunnen we vaststellen hoe kinderen zich in dit opzicht ontwikkelen naarmate ze ouder worden. Op die manier kunnen we bijdragen aan de ontwikkeling van nieuwe lesmethoden. Brede School Moesel heeft besloten om mee te werken aan ons onderzoek met leerlingen in de leeftijd van 9 jaar. Voor het onderzoek krijgt uw kind een aantal afbeeldingen te zien, waarna uw kind mag aangeven hoe leuk de afbeelding is. Er zijn daarbij geen goede of foute antwoorden mogelijk. Onze ervaring op andere scholen heeft geleerd dat kinderen het erg leuk vinden om mee te doen. Het onderzoek is volledig anoniem en er worden geen geluids- of filmopnamen gemaakt. Als uw kind deelneemt is hij/zij maximaal 10 minuten uit de klas. Wij zullen in week 24 of 25 naar Brede School Moesel komen. Uiteraard willen wij er zeker van zijn dat u instemt om uw kind mee te laten werken aan ons onderzoek, vandaar deze brief. Wilt u onderstaand strookje invullen en uiterlijk 27 mei inleveren bij de leerkracht van uw kind? Als u verdere vragen heeft kunt u contact met mij opnemen via onderstaand e-mailadres of telefoonnummer. Bij voorbaat dank. Met vriendelijke groeten, Floor Ceelen (Universiteit van Tilburg) Ik geef toestemming… … om mijn kind op school deel te laten nemen aan het hierboven beschreven onderzoek. JA NEE Datum: ……-……-……….. Naam kind: ………………………………………………………. Handtekening van een van de ouders/verzorgers 43 APPENDIX II: PRODUCT IMAGES PRE-TEST 1.Skateboard 2.Microscope 3.Jumping rope 4.Camera 5.Kart 6.Headphone 7.Stuffed animal 8.Air mattress 9.Ball 10.Telescope 11.Guitar 12.Tablet 44 13.Jojo 14.Trampoline 15.Helmet 16.Stressball 17.Basketball 18.Binocular 19.Nintendo 20.Game 21.Bubble blower 22.Furby 23.Float 24.Fart cushion 45 25.Joystick 26.Swing 27.Frisbee 28.Step 29.Table tennis bat 30.Puzzle game 46 APPENDIX III: MANIPULATIONS OF THE PRODUCT DESCRIPTIONS (DUTCH) Low interest level Neutral interest level High interest level 1.1)Jojo 5.1)Basketbal 9.1)Tablet 1.2)Kleine jojo 5.2)Kleine basketbal 9.2)Kleine tablet 1.3)Grote jojo 5.3)Grote basketbal 9.3)Grote tablet 1.4)Rode jojo 5.4)Oranje basketbal 9.4)Groene tablet 1.5)Kleine rode jojo 5.5)Kleine oranje basketbal 9.5)Kleine groene tablet 1.6)Grote rode jojo 5.6)Grote oranje basketbal 9.6)Grote groene tablet 2.1)Fietshelm 6.1)Furby 10.1)Trampoline 2.2)Kleine fietshelm 6.2)Kleine furby 10.2)Kleine trampoline 2.3)Grote fietshelm 6.3)Grote furby 10.3)Grote trampoline 2.4)Blauwe fietshelm 6.4)Gele furby 10.4)Paarse trampoline 2.5)Kleine blauwe fietshelm 6.5)Kleine gele furby 10.5)Kleine paarse trampoline 2.6)Grote blauwe fietshelm 6.6)Grote gele furby 10.6)Grote paarse trampoline 3.1)Verrekijker 7.1)Microscoop 11.1)Nintendo 3.2)Kleine verrekijker 7.2)Kleine microscoop 11.2)Kleine nintendo 3.3)Grote verrekijker 7.3)Grote microscoop 11.3)Grote nintendo 3.4)Groene verrekijker 7.4)Paarse microscoop 11.4)Rode nintendo 3.5)Kleine groene verrekijker 7.5)Kleine paarse microscoop 11.5)Kleine rode nintendo 3.6)Grote groene verrekijker 7.6)Grote paarse microscoop 11.6)Grote rode nintendo 4.1)Bellenblaas 8.1)Knuffel 12.1)Schommel 4.2)Kleine bellenblaas 8.2)Kleine knuffel 12.2)Kleine schommel 4.3)Grote bellenblaas 8.3)Grote knuffel 12.3)Grote schommel 4.4)Blauwe bellenblaas 8.4)Rode knuffel 12.4)Blauwe schommel 4.5)Kleine blauwe bellenblaas 8.5)Kleine rode knuffel 12.5)Kleine blauwe schommel 4.6)Grote blauwe bellenblaas 8.6)Grote rode knuffel 12.6)Grote blauwe schommel 47 APPENDIX IV: DUTCH EXAMPLES OF THE TRIALS Appendix 4.1: type of referring expression ‘noun’ Tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online Appendix 4.2: type of referring expression ‘noun’ + ‘large’ Grote tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online 48 Appendix 4.3: type of referring expression ‘noun’ + ‘small’ Kleine tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online Appendix 4.4: type of referring expression ‘noun’ + ‘color’ Groene tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online 49 Appendix 4.5: type of referring expression ‘noun’ + ‘large’ + ‘color’ Grote groene tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online Appendix 4.6: type of referring expression ‘noun’ + ‘small’ + ‘color’ Kleine groene tablet Leeftijd: 8-11 jaar koop je product in de winkel of bestel online 50 APPENDIX V: QUESTIONNAIRE (DUTCH) Appendix 5.1: questionnaire order (1) 1. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 2. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 3. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 4. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 5. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 6. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 51 7. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 8. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 9. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 10. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 11. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 12. A)Dat wil ik graag hebben 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik voor mijn verjaardag krijgen 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 52 Appendix 5.2: questionnaire order (2) 1. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 2. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 3. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 4. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 5. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 6. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 53 7. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 8. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 9. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 10. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 11. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 12. A)Dat wil ik meteen gaan halen in de winkel. 1 2 3 4 5 6 7 8 9 10 B)Dat wil ik graag hebben. 1 2 3 4 5 6 7 8 9 10 C)Dat wil ik voor mijn verjaardag krijgen. 1 2 3 4 5 6 7 8 9 10 54 APPENDIX VI: RANDOMIZED ORDERS Appendix 6.1: randomized type of referring expression (RE) order o RE 2 (noun + large) o RE 6 (noun + small + color) o RE 4 (noun + color) o RE 3 (noun + small) o RE 1 (noun) o RE 5 (noun + large + color) o RE 2 (noun + large) o RE 6 (noun + small + color) o RE 4 (noun + color) o RE 3 (noun + small) o RE 1 (noun) o RE 5 (noun + large + color) Appendix 6.2: randomized product type orders Order (1): Order (2): o Product 6 (furby) o Product 9 (tablet) o Product 2 (helmet) o Product 4 (bubble blower) o Product 11 (nintendo) o Product 8 (stuffed animal) o Product 3 (binocular) o Product 10 (trampoline) o Product 5 (basketball) o Product 1 o Product 7 (microscope) o Product 12 (swing) (jojo) o Product 12 (swing) o Product 7 (microscope) o Product 1 o Product 5 (basketball) o Product 10 (trampoline) o Product 3 (binocular) o Product 8 (stuffed animal) o Product 11 (nintendo) o Product 4 (bubble blower) o Product 2 (helmet) o Product 9 (tablet) o Product 6 (furby) (jojo) 55 APPENDIX VII: STIMULI DISTRIBUTION E O T1 T2 T3 T4 T5 T6 T7 T8 T9 T10 T11 T12 1 1 6.2 2.6 11.4 3.3 5.1 7.5 12.2 1.6 10.4 8.3 4.1 9.5 2 1 6.3 2.1 11.5 3.4 5.2 7.6 12.3 1.1 10.5 8.4 4.2 9.6 3 1 6.4 2.2 11.6 3.5 5.3 7.1 12.4 1.2 10.6 8.5 4.3 9.1 4 1 6.5 2.3 11.1 3.6 5.4 7.2 12.5 1.3 10.1 8.6 4.4 9.2 5 1 6.6 2.4 11.2 3.1 5.5 7.3 12.6 1.4 10.2 8.1 4.5 9.3 6 1 6.1 2.5 11.3 3.2 5.6 7.4 12.1 1.5 10.3 8.2 4.6 9.4 7 1 6.2 2.6 11.4 3.3 5.1 7.5 12.2 1.6 10.4 8.3 4.1 9.5 8 1 6.3 2.1 11.5 3.4 5.2 7.6 12.3 1.1 10.5 8.4 4.2 9.6 9 1 6.4 2.2 11.6 3.5 5.3 7.1 12.4 1.2 10.6 8.5 4.3 9.1 10 1 6.5 2.3 11.1 3.6 5.4 7.2 12.5 1.3 10.1 8.6 4.4 9.2 11 1 6.6 2.4 11.2 3.1 5.5 7.3 12.6 1.4 10.2 8.1 4.5 9.3 12 1 6.1 2.5 11.3 3.2 5.6 7.4 12.1 1.5 10.3 8.2 4.6 9.4 13 2 9.5 4.1 8.3 10.4 1.6 12.2 7.5 5.1 3.3 11.4 2.6 6.2 14 2 9.6 4.2 8.4 10.5 1.1 12.3 7.6 5.2 3.4 11.5 2.1 6.3 15 2 9.1 4.3 8.5 10.6 1.2 12.4 7.1 5.3 3.5 11.6 2.2 6.4 16 2 9.2 4.4 8.6 10.1 1.3 12.5 7.2 5.4 3.6 11.1 2.3 6.5 17 2 9.3 4.5 8.1 10.2 1.4 12.6 7.3 5.5 3.1 11.2 2.4 6.6 18 2 9.4 4.6 8.2 10.3 1.5 12.1 7.4 5.6 3.2 11.3 2.5 6.1 19 2 9.5 4.1 8.3 10.4 1.6 12.2 7.5 5.1 3.3 11.4 2.6 6.2 20 2 9.6 4.2 8.4 10.5 1.1 12.3 7.6 5.2 3.4 11.5 2.1 6.3 21 2 9.1 4.3 8.5 10.6 1.2 12.4 7.1 5.3 3.5 11.6 2.2 6.4 22 2 9.2 4.4 8.6 10.1 1.3 12.5 7.2 5.4 3.6 11.1 2.3 6.5 23 2 9.3 4.5 8.1 10.2 1.4 12.6 7.3 5.5 3.1 11.2 2.4 6.6 24 2 9.4 4.6 8.2 10.3 1.5 12.1 7.4 5.6 3.2 11.3 2.5 6.1 E = experiment O = order 56 T = trial APPENDIX VIII: INSTRUCTION SCRIPTS (DUTCH) Appendix 8.1: script text presentation mode Leuk dat je er bent! Je ziet zo een paar plaatjes van speelgoed en als je naar de plaatjes kijkt, staat er ook steeds bij wat voor speelgoed je op dat plaatje ziet. Het is dus belangrijk dat je goed naar het plaatje kijkt en leest wat er onder het plaatje staat. Hiervoor heb je een aantal seconden de tijd, want dan gaat het plaatje weg. Daarna mag je een paar vragen beantwoorden over wat je gelezen hebt bij het plaatje. Daarvoor gebruik je het antwoordvel dat voor je klaar ligt. De vragen ga je dan beantwoorden door één van de 10 cijfers te omcirkelen die op je antwoordvel staan. Als ik aan jou vraag: ‘wat vind je van de les vandaag?’, dan kies je een 10 als je de les super leuk vindt of je kiest bijvoorbeeld een 1 als je de les vandaag helemaal niet leuk vindt. Dit gaan we nu een keertje oefenen samen. Bij het kiezen van een cijfer kun je geen slecht antwoord geven. Alle antwoorden zijn goed vandaag! Je kunt dus niet beter of slechter zijn dan de andere kinderen die meedoen. Je hoeft zelf niets met de laptop te doen, want deze zal ik besturen. Het enige wat jij hoeft te doen is bij iedere vraag een cijfer te omcirkelen wanneer je een vraag gelezen hebt. We gaan eerst oefenen met een plaatje voordat we echt beginnen. Dan kun je nog vragen stellen als je iets niet snapt. 57 Appendix 8.2: script audio presentation mode Leuk dat je er bent! Je ziet zo een paar plaatjes van speelgoed en als je naar de plaatjes kijkt, hoor je ook iemand vertellen wat voor speelgoed het is. Het is dus belangrijk dat je goed naar het plaatje kijkt en dat je goed luistert naar wat er wordt verteld. Hiervoor heb je een aantal seconden de tijd, want dan gaat het plaatje weg. Daarna mag je een paar vragen beantwoorden over wat je gehoord hebt bij het plaatje. Daarvoor gebruik je het antwoordvel dat voor je klaar ligt. De vragen ga je dan beantwoorden door één van de 10 cijfers te omcirkelen die op je antwoordvel staan. Als ik aan jou vraag: ‘wat vind je van de les vandaag?’, dan kies je een 10 als je de les super leuk vindt of je kiest bijvoorbeeld een 1 als je de les vandaag helemaal niet leuk vindt. Dit gaan we nu een keertje oefenen samen. Bij het kiezen van een cijfer kun je geen slecht antwoord geven. Alle antwoorden zijn goed vandaag! Je kunt dus niet beter of slechter zijn dan de andere kinderen die meedoen. Je hoeft zelf niets met de laptop te doen, want deze zal ik besturen. Het enige wat jij hoeft te doen is bij iedere vraag een cijfer te omcirkelen wanneer je een vraag gelezen hebt. We gaan eerst oefenen met een plaatje voordat we echt beginnen. Dan kun je nog vragen stellen als je iets niet snapt. 58 Appendix 8.3: script text/audio presentation mode Leuk dat je er bent! Je ziet zo een paar plaatjes van speelgoed en als je naar de plaatjes kijkt, staat er ook steeds bij wat voor speelgoed je op dat plaatje ziet en hoor je ook iemand vertellen wat voor speelgoed het is. Het is dus belangrijk dat je goed naar het plaatje kijkt en leest wat er onder het plaatje staat, maar je moet ook goed luisteren naar wat er wordt verteld. Hiervoor heb je een aantal seconden de tijd, want dan gaat het plaatje weg. Daarna mag je een paar vragen beantwoorden over wat je gelezen en gehoord hebt bij het plaatje. Daarvoor gebruik je het antwoordvel dat voor je klaar ligt. De vragen ga je dan beantwoorden door één van de 10 cijfers te omcirkelen die op je antwoordvel staan. Als ik aan jou vraag: ‘wat vind je van de les vandaag?’, dan kies je een 10 als je de les super leuk vindt of je kiest bijvoorbeeld een 1 als je de les vandaag helemaal niet leuk vindt. Dit gaan we nu een keertje oefenen samen. Bij het kiezen van een cijfer kun je geen slecht antwoord geven. Alle antwoorden zijn goed vandaag! Je kunt dus niet beter of slechter zijn dan de andere kinderen die meedoen. Je hoeft zelf niets met de laptop te doen, want deze zal ik besturen. Het enige wat jij hoeft te doen is bij iedere vraag een cijfer te omcirkelen wanneer je een vraag gelezen hebt. We gaan eerst oefenen met een plaatje voordat we echt beginnen. Dan kun je nog vragen stellen als je iets niet snapt. 59 APPENDIX IX: PRACTICE TRIAL Appendix 9.1: Practice trial text and audio/text presentation mode Kleine stressbal Leeftijd: 8-11 jaar koop je product in de winkel of bestel online Appendix 9.2: Practice trial audio presentation mode Leeftijd: 8-11 jaar koop je product in de winkel of bestel online 60
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