The Narrative Review: What Goes Into the Written Portion of an AAP June 10, 2015 John Piatt Mackenzie Martin Overview of Biddle Consulting Group, Inc. Affirmative Action Plan (AAP) Consulting and Fulfillment HR Assessments Custom Test Development & Validation • Thousands of AAPs developed each year • Audit and compliance assistance • AutoAAP™ Enterprise software • AutoGOJA™ online job analysis system • TVAP™ test validation & analysis program • CritiCall™ pre-employment testing for 911 operators • OPAC™ pre-employment testing for admin professionals • Video Situational Assessments (General and Nursing) •“High stakes” test development •Validation studies in response/prevention to litigation EEO Litigation Consulting /Expert Witness Services • Over 200+ cases in EEO/AA (both plaintiff and defense) • Focus on disparate impact/validation cases Compensation Analysis • Proactive and litigation/enforcement pay equity studies • COMPare™ compensation analysis software Publications/Books BCG Institute for Workforce Development Speaking and Training • EEO Insight™: Leading EEO Compliance Journal • Adverse Impact (3rd ed.) / Compensation (1st ed.) • 4,000+ members • Free webinars, EEO resources/tools • Regular speakers on the national speaking circuit 2 Biddle Consulting Group Institute for Workforce Development (BCGi) • BCGi Memberships (free): ~6000+ members / 15,000 HRCI credits to-date – Online community – Monthly webinars on EEO compliance topics – EEO Insight Journal (e-copy) • BCGi Platinum Membership (paid) – Includes validation/compensation analysis books – EEO Tools including those needed to conduct AI analyses – EEO Insight Journal (e-copy and hardcopy) – Access to the BCGi library of webinars, training materials, and much more … www.bcginstitute.org 3 Contact Information Biddle Consulting Group, Inc. 193 Blue Ravine, Suite 270 Folsom, CA 95630 916.294.4250 www.biddle.com | www.bcginstitute.org John Piatt ([email protected]) Mackenzie Martin ([email protected]) Copyright (c) 2013 Biddle Consulting Group, Inc 4 Agenda Why Contractors have to Create Narrative Review of Each Section in Narrative Techniques of Managing Narrative Techniques for Bolstering Action-Oriented Programs In Conclusion: Summary, Questions, and Answers Copyright © Biddle Consulting Group, Inc. 6 Why Contractors have to Create Narrative Narratives for Affirmative Action Programs Three (3) types of written Affirmative Action Programs: 1) AAP for Minorities & Women (E.O. 11246) 2) AAP for Disabled (Sec. 503 of the Rehabilitation Act) 3) AAP for Protected Veterans (VEVRAA) Copyright © Biddle Consulting Group, Inc. 7 Why Contractors have to Create Narrative 1) Narrative for Women and Minorities Executive Order (E.O.) 11246 Requires Federal contractors to create an AAP (including narrative) if they meet one of the following criteria: • 50 or more employees and $50,000 or more in contract revenue during a 12 month period • Serves as a depository of Government funds in any amount • A financial institution who issues and pays U.S. saving bonds or saving notes Ref: 41 CFR 60-2.1 (b) (1) (i-iv) Copyright © Biddle Consulting Group, Inc. 8 Why Contractors have to Create Narrative 2) Narrative for Individuals with Disabilities Section 503 of the Rehabilitation Act of 1974, as amended Any contract in excess of $10,000 for personal property and non-personal services (including construction) shall contain a provision requiring that the party contracting with the government shall take affirmative action to employ and advance in employment qualified individuals with disabilities. Ref: 41 CFR 60-741 Copyright © Biddle Consulting Group, Inc. 9 Why Contractors have to Create Narrative 3) Narrative for Veterans Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended • Any contract of $100,000 entered into, or modified, on or after December 1, 2003 Covered contractors “shall take affirmative action to employ and advance in employment qualified protected veterans.” • Disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans are protected veterans under VEVRAA. Ref: 41 CFR 60-300 Copyright © Biddle Consulting Group, Inc. 10 Why Contractors have to Create Narrative Thresholds Contract Amount Disabled Section 503 of Rehabilitation Act of 1973 Women & Minorities Executive Order 11246 Veterans Vietnam Era Veterans' Readjustment Assistance Act of 1974 $10,000 $50,000 $100,000 Copyright © Biddle Consulting Group, Inc. 11 Why Contractors have to Create Narrative Narrative Content for Women and Minorities Explanatory chapters •Chapters 1-6 (explains the technical reports) [Optional] Designation of Responsibilities •Who is responsible to implement the AAP ─ President CEO, HR Manager, AA Officer, Managers and Supervisors Identification of Problem Areas •Do impediments to EEO exist? Action Oriented Programs •The implementation portion of the AAP Internal Audit and Reporting •Measures the effectiveness of the AAP Copyright © Biddle Consulting Group, Inc. 12 Why Contractors have to Create Narrative Narrative Content for Veterans and Individuals with Disabilities Required Components Vets IWDs 1. Equal Opportunity Policy Statement √ √ 2. Review of Personnel Processes √ √ 3. Review of Physical and Mental Qualifications √ √ 4. Reasonable Accommodations to Physical and Mental Limitations √ √ 5. Commitment to Anti-Harassment √ √ 6. External Dissemination of Policy, Outreach, and Positive Recruitment √ √ 7. Internal Dissemination √ √ 8. Audit and Reporting System √ √ 9. Identification of Responsibility for Implementation √ √ 10. Training √ √ Hiring Benchmark Utilization Goal 11. Data Collection and Analysis Copyright © Biddle Consulting Group, Inc. 13 Why Contractors have to Create Narrative Overall “Big Picture” Step 1: Availability Analysis Identifies the gender and race composition of the available workforce Step 4: Action-Oriented Programs Affirmative steps that will be taken to help achieve goals Copyright © Biddle Consulting Group, Inc. Step 2: Comparison of Incumbency to Availability Identifies differences between current incumbency and available workforce Step 3: Placement Goals Calculates the goal needed to eliminate underutilization for where differences exist 14 Review of Each Section in Narrative Review of Each Section in Narrative Chapter 1: Organizational Profile Chapter 2: Job Group Analysis Chapter 3: Placement of Incumbents in Job Groups Chapter 4: Determining Availability Chapter 5: Comparing Incumbency to Availability Chapter 6: Placement Goals • Explanation of the technical reports • These chapters aren’t required Copyright © Biddle Consulting Group, Inc. 16 Review of Each Section in Narrative Chapter 7: Designation of Responsibility • Required component • Stating who is responsible for the implementation of the AAP • What are the commitments for upholding the AAP? • Annually review/update the responsibilities listed for each officer as necessary Copyright © Biddle Consulting Group, Inc. 17 Review of Each Section in Narrative Chapter 8: Identification of Problem Areas • Required component • Derived from placement goals for women and minorities • Identify which job groups/areas that posed a concern Copyright © Biddle Consulting Group, Inc. 18 Review of Each Section in Narrative Chapter 9: Action-Oriented Programs • Required component • OFCCP hotspot • “Good faith efforts” to remedy problem areas from chapter 8 • Prepare a list of programs that your company has implemented, planning to implement, and/or currently undertaking in order to achieve diversity in the workforce • Annually review/update as necessary Copyright © Biddle Consulting Group, Inc. 19 Review of Each Section in Narrative Chapter 10: Internal Audit and Reporting • Required component • Identify what your company is doing to uphold chapter 9 • Periodically audit yourself internally • Document actions/steps for success Copyright © Biddle Consulting Group, Inc. 20 Review of Each Section in Narrative Chapter A: Policy Statement • Required component • Company’s statement of commitment to uphold Affirmative Action and Equal Employment Opportunity for all • Must show the U.S. top executive’s full support • Recommended to have U.S. top executive's signature • Annually reviewed/updated as necessary Copyright © Biddle Consulting Group, Inc. 21 Review of Each Section in Narrative Chapter B: Review of Personnel Processes Chapter C: Physical and Mental Qualifications Chapter D: Reasonable Accommodation to Physical and Mental Limitations Chapter E: Harassment • Required components • Annually reviewed/updated as necessary Copyright © Biddle Consulting Group, Inc. 22 Review of Each Section in Narrative Chapter F: External Dissemination of Policy, Outreach, and Positive Recruitment • Required component • OFCCP hotspot • “Good faith efforts” to positively recruit to veterans and individuals with disabilities • Prepare a list of programs that your company has implemented, planning to implement, and/or currently undertaking in order to achieve diversity in the workforce • Annually review/update as necessary Copyright © Biddle Consulting Group, Inc. 23 Review of Each Section in Narrative Chapter G: Internal Dissemination of Policy Chapter H: Audit and Reporting System • Required components • Annually reviewed/updated as necessary Copyright © Biddle Consulting Group, Inc. 24 Review of Each Section in Narrative Chapter I: Responsibility for Implementation • Required component • Stating who is responsible for the implementation of the AAP • What are the commitments for upholding the AAP? • Annually review/update the responsibilities listed for each officer as necessary Copyright © Biddle Consulting Group, Inc. 25 Review of Each Section in Narrative Chapter J: Training Chapter K: Data Collection Analysis Chapter L: Compensation • Required component • Annually review/update as necessary Copyright © Biddle Consulting Group, Inc. 26 Techniques of Managing Narrative • Use a word document that cites the reports as appendices/exhibits • Narrative prior to reports Pros and cons? • Narrative separated and included with the reports Pros and cons? • Larger companies vs. smaller companies Copyright © Biddle Consulting Group, Inc. 28 Copyright © Biddle Consulting Group, Inc. 29 Techniques of Bolstering ActionOriented Programs • Think outside of the box and DOCUMENT! • Document and emphasize ALL good faith efforts • Utilize diverse recruitment agencies • Advertize in publications • Attend all local diversity career/job fairs • Get involved in your community Hold events to raise money that provides services to ensure that children/adults with disabilities have equal opportunities to live, learn, work, and play Hold career shadow days to middle/high school students • Publish in-house recruiting brochures where minority, female, veteran, and/or disabled members of the workforce are included Copyright © Biddle Consulting Group, Inc. 30 Techniques of Bolstering ActionOriented Programs • Utilize the following organizations that provide services to women and minorities: American Association of University Women Asian Women’s Self Help Association Dress for Success – Washington, DC Alexandria JobLink Job Corps Center Regional Chambers of Commerce Year Up Transitional Housing BARN, Inc. (BARN) Copyright © Biddle Consulting Group, Inc. 31 Techniques of Bolstering ActionOriented Programs • Utilize the following organizations that provide services to veterans and individuals with disabilities: Laurie Mitchell Employment Center Service Source Vocational Rehabilitation Department of Rehabilitative Services Military Veteran Centers American Women Veterans Disabled American Veterans Employer Partnership of the Armed Forces Army Career & Alumni Program Veterans Affairs Department Corporate Gray Sheridan Walker – HirePotential Acceptance programs Copyright © Biddle Consulting Group, Inc. 32 Techniques of Bolstering ActionOriented Programs • Create mentoring programs Create an environment for employees to navigate paths to connect, learn, and grow The mentee benefits from the program: enhancing the employee’s understanding of the company, expanding their professional network, opportunities for accelerated learning, and exposure to a variety of career paths • Encourage employees to actively participate in companysponsored social and recreational activities to improve attraction and retention of minority, female, veteran, disabled employees This encouragement comes fin may forms including awards and opportunities Copyright © Biddle Consulting Group, Inc. 33 Techniques of Bolstering ActionOriented Programs • Cultural awareness Celebrate respective histories and heritage months with guest speakers, cultural programs, and entertainment • Provide funding/grants to specialized organizations geared towards women, minorities, veterans, and individuals with disabilities (if budget allows for) Have fundraisers • Initiate carpooling and van programs to drive employees (if budget allows for) Copyright © Biddle Consulting Group, Inc. 34 Techniques of Bolstering ActionOriented Programs BIG PICTURE Your company wants to ensure that ALL employees feel like “they belong” and that all applicants interpret a dynamic representation of the type of organization that you are. Copyright © Biddle Consulting Group, Inc. 35 Techniques of Bolstering ActionOriented Programs OFCCP Resources Employment Resource Referral Directory (ERRD): http://www.dolesa.gov/errd/index.html http://www.dol.gov/ofccp/regs/compliance/resources_recruit_disability.htm http://www.dol.gov/ofccp/regs/compliance/resources_selfid.htm http://www.dol.gov/ofccp/regs/compliance/resources_info.htm Copyright © Biddle Consulting Group, Inc. 36 Techniques of Bolstering ActionOriented Programs Veteran Outreach Programs www.h2h.jobs/ *FREE www.vetjobs.com www.hirepatriots.com www.hireherosusa.org www.veterans.jobs www.veteransoutreach.com Disability and Veterans Community Resources Directory: http://www.dol-esa.gov/errd/resources.html Copyright © Biddle Consulting Group, Inc. 37 Techniques of Bolstering ActionOriented Programs Disability Outreach Programs www.business-disability.com/services *FREE www.abilitylinks.org *FREE www.earnworks.com www.jobaccess.org www.gettinghired.com www.projecthired.org Copyright © Biddle Consulting Group, Inc. 38 In Conclusion Copyright © Biddle Consulting Group, Inc. 39 Q&A Copyright © Biddle Consulting Group, Inc. 40
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