Making the Trend Your Friend How Trusted Investment Advisors Sustain 9 Lives Shundrawn Thomas Head of Funds and Managed Accounts Northern Trust Asset Management Opinions expressed are subject to change, are not guaranteed and should not be considered investment advice. You have undoubtedly heard the idiomatic expression that cats have nine lives. While this is not a literal reality the folklore does stem from certain unique qualities possessed by our feline friends. Cats are generally regarded as bold explorers that are distinguished by their agility and uncommon ability to take on challenges with confidence and poise. Even when buffeted by unexpected circumstances, they seem to always land on their feet. As an investment advisor, you are called upon to demonstrate an analogous level of proficiency. We might say that the most trusted investment advisors also have the proverbial nine lives. Individual and institutional clients seek your prescient market insights and sound investment guidance. You must deliver this advice with uncommon acumen and poise even in the face of volatile market conditions. Moreover, the dynamic shifts brought about by evolving investor preferences, changing financial regulations and dynamic secular trends require a greater degree of professional dexterity than ever before. In consideration of the essential role that investment advisors play in helping secure the financial goals of the investors they serve, we present 9 themes that represent secular trends that we believe are reshaping the investment management industry. By identifying and expounding on the relevance of each theme, we will highlight how the most trusted investment advisors leverage the underlying trends to benefit their clients. 9 KEY THEMES 1 2 3 4 5 Demographic Disruption The Retirement Savings Gap Drive Toward Investment Efficiency ETFs at the Center Long Live Fixed Income 6 7 8 9 Problems Need Solutions Regulatory Responsiveness Man Plus Machine Rebirth of Retail THEME 1 Demographic Disruption Four types of demographic shifts are disrupting the global investment management industry creating dynamic opportunities and challenges for investment advisors. As baby boomers retire, generation X and millennial cohorts become the predominant investment decision makers. GDP growth is decelerating in developed economies mirroring trends in population growth. Conversely, accelerated GDP growth in emerging economies in Asia Pacific, Africa and the Middle East has led to a faster growing middle class and a higher growth rate of millionaire households. In both developed and emerging economies, the complexion of wealth is changing as ethnically diverse groups make up the fastest growing components of the affluent population. Wealth is also shifting along gender lines. Fifty-one percent of personal wealth is controlled by women in the U.S. Women’s share of Global wealth has increased from 25% to 30% in just 5 years.1 These secular shifts, distinguished by generation, geography, group and gender, require very different approaches to client acquisition, engagement and solutions. The most trusted advisors are evolving their practices to better reflect the changing demographics and delivering more tailored solutions to meet evolving client preferences. The Retirement Savings Gap THEME 2 There has been a major shift in the nature of retirement savings over the past generation due in large part to the fact that people are living longer. Life expectancy in the U.S. has increased from 71 years of age to 79 years of age over the past 40 years.2 Over that same time horizon long-term, investment return expectations have been significantly reduced. For the balance of the 20th century, U.S. stocks returned about 7 percent adjusted for inflation. Looking forward, real returns on stock are projected in the 4-5% range.3 Finally, defined benefit options are much less common as the percentage of workers in private defined benefit plans has been drastically reduced. And while defined contribution alternatives are an increasingly common retirement option, the majority of individuals simply aren’t saving enough to achieve their retirement goals. Trusted advisors are tackling this challenge head on by proactively engaging their clients in the difficult dialogue regarding the need to save and invest more. Additionally, they have deemphasized relative investment returns and focused their portfolio construction on achieving clear investment and life goals. THEME 3 Drive toward Investment Efficiency A long-standing debate in the sphere of investment management has been waged regarding the merits of active versus passive investing. While there has been a notable shift by investors toward greater utilization of index managed strategies, this belies a broader underlying drive for improved investment efficiency. In the investment management business, investors are rewarded for taking prudent risks. Investment advisors for their part assist their clients by helping them assess three important questions as it pertains to their portfolio. Is the client being appropriately compensated for the investment risks they assume? Is the client properly mitigating uncompensated portfolio risks? Is the client’s portfolio constructed to reflect their risk preferences? Trusted advisors understand the vital need for investors to build more efficient portfolios that better optimize risk adjusted performance and better improve their after cost returns. Trusted advisors have shifted from a historical focus on relative performance to a deliberate focus on investment outcomes. Advisors are also using empirical analysis to better assess and measure the risk preferences as well as track performance in relation to the client’s real world goals. Leonhardt, Megan, “Women’s Wealth Growing Faster Than Men’s,” Money Magazine, June 7, 2016. National Institute on Aging, “Growing Older in America,” January 22, 2015. 3 Shiller, Robert, “Irrational Exuberance,” January 25, 2015. 1 2 THEME 4 ETFs at the Center U.S. listed ETFs have attracted unprecedented flows to start the year. This comes on the heels of a record +$284 billion the prior year.4 Individual and institutional investors alike have shown increased affinity for index-based investment strategies with the ETF serving as the vehicle of choice. While relative cost is an important consideration among investors, this only reflects part of the story. We believe investor preferences for transparency, accessibility and investment efficiency are fueling the adoption of ETFs. And while the tradability of ETFs is often cited, institutional and individual investors are increasingly using ETFs to meet long-term investment objectives. Professional investors are specifically looking to “Smart Beta” ETFs to address portfolio challenges such as persistent low yields. As advisors seek to deliver comprehensive solutions or take discretion for investment portfolios, they are using ETFs as core building blocks. Our observations of trusted advisors are that they are utilizing ETFs to improve a portfolio diversification through providing access to a wider array of asset classes and investment strategies delivering more targeted investment outcomes to their clients. Smart Beta Definition: According to Ruth Sullivan, of the Financial Times Smart Beta is an umbrella term for rules based investment strategies that do not use the conventional market capitalization weightings. Long Live Fixed Income THEME 5 Over the past two years fixed income has accounted for a growing share of portfolio allocation. Bonds accounted for the majority of mutual fund flows in 2016 and the +85 billion of net flows into taxable bond ETFs which was the largest annual showing in that category.5 While the category has benefited from macroeconomic shifts, there are other long-term factors at play. Retiring baby boomers have a greater need for income. Millennials are more risk averse than their predecessors resulting in higher relative allocations to fixed income. Institutions are immunizing pension liabilities and matching their assets to long-term liabilities. So while the Fed is expected to raise short-term interest rates, new demands for fixed income are emerging for the long-term. Whether investors seek reliable income streams, to preserve capital or mitigate risk, fixed income plays a vital role in any long-term portfolio. We have seen many trusted advisors tackling the dynamic market conditions and concerns about the level short-term interest rates by evolving their utilization of fixed income strategies. Specifically, they are placing more emphasis on quantitative approaches and efficient strategies. THEME 6 Problems Need Solutions Individuals are living longer and have more direct responsibility for their long-term financial well-being. This applies to their choice of financial providers as well as their investment selections. Constructing a well-diversified portfolio composed of suitable investment products is complicated by an ever expanding array of options. Ten years ago there were nearly 20,000 registered funds offered to U.S. investors. Today that number has increased 50% to nearly 30,000 funds.6 Investors are also inundated with financial reports and news. Market information is readily accessible and free in most instances. Investors need more curators as opposed to commentators as they seek to sort the proverbial wheat from the chaff. Today’s most trusted advisors are not only adept at curation but they are effective problem solvers. Specifically, they help their clients translate their needs and wants into clear goals and investment objectives. They assemble portfolio solutions that are targeted to achieve measurable objectives based on the client’s unique circumstances. They also develop a network of vendors or providers that are adept at providing solutions that prove most beneficial to their investing clients. Morningstar, December 31, 2016. Morningstar, December 31, 2016. 6 Investment Company Institute, “2016 Investment Company Fact Book,” January 2017. 4 5 THEME 7 Regulatory Responsiveness The past decade has been marked by a significant acceleration in the pace and breadth of regulatory changes within the financial services industry. These changes have impacted all major aspects of the investment management business. Whether we consider the SEC’s recently enacted Money Market Fund Reform Rules, the pending implementation of the DOL Fiduciary Rule, or the SEC’s proposed Liquidity Rule, the role of the investment advisor is being irrevocably altered. Although the political landscape in the U.S. has changed, the address of issues regarding consumer protection, conflicts of interest, and cybersecurity has clear momentum. The rising costs of compliance, coupled with greater requirements for transparency and suitability, has necessitated a greater degree of regulatory responsiveness. The increased risk and complexity of managing fiduciary mandates and smaller accounts is fueling product, technological and business model innovation. Trusted investment advisors are not simply making compulsory changes but are making anticipatory moves to best serve current and future clients. Moreover, they are using the present environment to reaffirm their value proposition and commitment to serving the best interests of their investing clients. Man plus Machine THEME 8 Our human intelligence makes us quite an adaptable species. We cleverly employ our intelligence through the creation and use of machines. Simply put, machines translate our efforts into more efficient outputs. Machines have enabled economic transformations including the industrial revolution, computer revolution and the internet revolution. In each instance, questions arise regarding the fate of affected industries and the role of machines relative to man. As we witness the increased adoption of technology within investment management industry, pundits ponder if machines will supplant financial advisors. We believe that technology is indeed altering the asset management industry and the role of the advisor. It allows advisors to more efficiently perform tasks such as client prospecting, investment reporting and portfolio trading. It also provides the means for advisors to scale their practices in ways that were previously unavailable. Trusted advisors are leveraging technology to achieve an integration of human and artificial intelligence. The immediate upshot is that they have more time to provide valuable advice. Moreover, they see they combination of man and machine as the means to providing a superior advisory offering. THEME 9 Rebirth of Retail Investment advisors serve at the pleasure of asset owners. Estimates of global financial assets approach $300 Trillion, 7 with the vast majority owned by individuals. About 43% of these assets are owned by high net worth households,8 commonly defined as having liquid financial assets exceeding $1 million. Of this total 15% is owned by ultra-high net worth households having at least $30 million in liquid financial assets.9 Whether working directly with individuals or their service providers, investment advisors generally focus on serving these segments. This is due to the scale economies required in investment management. Approximately 55% of financial assets are owned by individuals with less than $1 million in liquid assets.10 Of more interest is the fact that a large majority of this asset base goes unadvised.11 Technological innovations and product innovations are converging to enable efficient advisory solutions that can be delivered at lower price points. Trusted advisors are evolving their service and product offerings to serve a broader section of asset owners. Trusted investment advisors are transforming their practice through emphasis on a broader base of individual investors. International Monetary Fund, “Global Financial Stability Report,” October 2016. Credit Suisse Research Institute, “Global Wealth Databook,” 2016 9 Ibid 10 Equifax, “Observations and Impacts of U.S. Consumer Wealth Trends,” December 2016. 11 Wyman, Oliver, “The Role of Financial Advisors in the US Retirement Market,” July 2015. 7 8 Different by Design FlexShares Exchange Traded Funds offer different ETF strategies that seek to help investors achieve real-world goals by providing the products and solutions that allow them to construct, allocate and manage outcome-oriented portfolios. EQUITY TILT FlexShares Morningstar® U.S. Market Factor Tilt Index Fund TLTD FlexShares Morningstar® Developed Markets ex-U.S. Market Factor Tilt Index Fund TLDH FlexShares Currency Hedged Morningstar® DM ex-U.S. Factor Tilt Index Fund TLTE FlexShares Morningstar® Emerging Markets Factor Tilt Index Fund TLEH FlexShares Currency Hedged Morningstar® EM Factor Tilt Index Fund ESG ESGG QLC QDF QDEF FlexShares STOXX® US ESG Impact Index Fund FlexShares STOXX® Global ESG Impact Index Fund FlexShares U.S. Quality Large Cap Index Fund FlexShares Quality Dividend Index Fund QDYN IQDF FlexShares Quality Dividend Dynamic Index Fund FlexShares International Quality Dividend Index Fund IQDE FlexShares International Quality Dividend Defensive Index Fund IQDY FlexShares International Quality Dividend Dynamic Index Fund FlexShares Quality Dividend Defensive Index Fund FIXED INCOME TDTT FlexShares iBoxx® 3-Year Target Duration TIPS Index Fund TDTF FlexShares iBoxx® 5-Year Target Duration TIPS Index Fund RAVI SKOR LKOR FlexShares Credit-Scored U.S. Corporate Bond Index Fund FlexShares Credit-Scored U.S. Long Corporate Bond Index Fund BNDC MBSD FlexShares Core Select Bond Fund FlexShares Disciplined Duration MBS Index Fund FlexShares Ready Access Variable Fund REAL ASSETS GUNR NFRA FlexShares Morningstar® Global Upstream Natural Resources Index Fund GQRE FlexShares Global Quality Real Estate Index Fund ASET FlexShares Real Assets Allocation Index Fund FlexShares STOXX® Global Broad Infrastructure Index Fund REAL-WORLD GOALS Capital Appreciation Income Generation Risk Management Liquidity Management Shundrawn A. Thomas oversees the development, management and distribution of Northern Funds, Northern Institutional Funds, FlexShares Exchange Traded Funds and the managed accounts practice providing investment advisory solutions to advisors, financial intermediaries and institutions. He serves as member of the asset management executive committee and operating committee of the Northern Trust Corporation. Important Information Before investing, carefully consider the FlexShares investment objectives, risks, charges and expenses. This and other information is in the prospectus and summary prospectus, copies of which may be obtained by visiting www.flexshares.com. Read the prospectus carefully before you invest. Foreside Fund Services, LLC, distributor. An investment in FlexShares is subject to numerous risks, including possible loss of principal. Fund returns may not match the return of the respective indexes. The Funds are subject to the following principal risks: asset class; commodity; concentration; counterparty; currency; derivatives; dividend; emerging markets; equity securities; fluctuation of yield; foreign securities; geographic; income; industry concentration; inflation-protected securities; infrastructure-related companies; interest rate / maturity risk; issuer; large cap; management; market; market trading; mid cap stock; MLP; momentum; natural resources; new funds; non-diversification; passive investment; privatization; small cap stock; tracking error; value investing; and volatility risk. A full description of risks is in the prospectus. The STOXX® Global Infrastructure Index, STOXX® USA ESG Impact Index and STOXX® Global ESG Impact Index are the intellectual property (including registered trademarks) of STOXX® Limited, Zurich, Switzerland and/or its licensors (“Licensors”), which is used under license. The securities based on the Index are in no way sponsored, endorsed, sold or promoted by STOXX® and its Licensors and neither of the Licensors shall have any liability with respect thereto. The iBoxx® 3-Year Target Duration TIPS Index and iBoxx® 5-Year Target Duration TIPS Index are the intellectual property (including registered trademarks) of Markit iBoxx® and/or its licensors (“Licensors”), which is used under license. The securities based on the Index are in no way sponsored, endorsed, sold or promoted by Markit iBoxx® and its Licensors and neither of the Licensors shall have any liability with respect thereto. The Morningstar® Global Upstream Natural Resources Index, Morningstar® U.S. Market Factor Tilt Index, Morningstar® Developed Markets ex-US Factor Tilt Index, Morningstar® Emerging Markets Factor Tilt Index, Morningstar® Developed Markets ex-US Factor Tilt Hedged Index and Morningstar® Emerging Markets Factor Tilt Hedged Index are the intellectual property (including registered trademarks) of Morningstar® and/or its licensors (“Licensors”), which is used under license. The securities based on the Index are in no way sponsored, endorsed, sold or promoted by Morningstar® and its Licensors and neither of the Licensors shall have any liability with respect thereto. 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