Building Coaching and Mentoring Capacity Developing thinking, sharing learning and maximising impact Tuesday 14 March 2017, Hallmark Hotel, Bar Hill, Cambridge CB23 8EU Aims: • • • 9:30 To provide an opportunity for participants to consider and discuss what a coaching culture means To provide practical tools and techniques for participants to broaden and deepen their personal and organisational approach to mentoring and coaching To engage with the coaching and mentoring community and network to maximise impact Registration and Refreshments Welcome and introduction to the day 10:00 Karen Bloomfield, Head of Leadership and Organisational Development East of England Leadership Academy Creating a Coaching Culture 10:15 Jeremy Gomm, EMCC UK Director Business Development and Linda Grant, Principal Consultant, Coach Mentoring Ltd to better understand what a coaching culture is and how it works to evaluate where your own organisation is on it journey towards a coaching culture to consider the interface with mentoring to support and enable development (with coffee at 11:30 for 15 minutes) 12:45 Lunch and Networking 13:30 Selection of workshops choose from; 1. An introduction to Team Coaching – Jeremy Gomm, EMCC UK Director Business 1h 45m 2. OR 3. Two of 45m 4. 5. Development Making the Most of Internal Coaching – Katharine St John-Brooks, Executive Coach and Consultant, EMCC Coaching and Mentoring for Organisational Objectives – Jan Bowen-Nielsen, Founder, Quiver Management Developing your practice – Reflection and Supervision – Jeff Matthews, The Madison Group Coaching or Mentoring - which is the best option for you? What's your next step? - Chris Birbeck, Leadership Associate 15:15 Refreshments Sharing 3 key themes from each workshop and panel conversation with Q and A 15:30 Jeremy Gomm, EMCC UK Director Business Development Jan Bowen-Nielsen, Founder, Quiver Management Katharine St John-Brooks, Executive Coach and Consultant, EMCC Jeff Matthews, The Madison Group Chris Birbeck, Leadership Associate 16:15 Close Workshop Descriptions Workshop 1 An introduction to Team Coaching Jeremy Gomm The 2013 Ridler Report, into trends in coaching in major organisations, highlights the growth of and demands for team coaching in organisations. It’s the buzz phrase, it’s happening . . . and everywhere you look, it’s different. And that raises some questions: • • • The shorthand is team coaching – what is the longhand? What are the contrary dynamics of a group, a team, coaching and facilitation? What is the role of a team coach? There is a fair bit of research about teams and teamwork but very little about team coaching – what it is, what it isn’t, how it works. With this in mind the purpose of the workshop is to explore what is meant by team coaching in organisations and to share in a process designed to develop a better understanding of what is involved. About the workshop presenter Jeremy is an accredited EMCC and NHS coach, and operates two businesses: one focusing on helping organisations and their people to grow and prosper through personal and team coaching and workshop facilitation; the other adopts a coaching approach to leadership and organisational development in local authorities. As a coach and consultant, Jeremy has worked with some of the world’s leading companies, in the public sector and for SMEs. He is a voluntary Board member of EMCC in the UK with responsibility for business development, focused on growing the corporate membership of the organisation. Workshop 2 Making the Most of Internal Coaching Katharine St John-Brooks Why would managers wish to train as coaches on top of their day jobs? What are the rewards? And, perhaps more importantly, what are the challenges? And how can the many organisations that deploy them – often with a cost reduction driver – do better at providing their internal coaches with the support they need and deserve? Come along to this participative workshop for an insight into how some organisations have really thought through how they can use their internal coaching resource to best effect and explore what your own organisation, and your internal coaches, could learn. About the workshop presenter Katharine is an executive coach and consultant specialising in the strategic use of internal coaches within organisations. She has spent 12 years as an external coach and has written a book, ‘Internal Coaching: The Inside Story’. Katharine holds an MSc in Organisational Behaviour, an MA in Professional Development (Coaching) and is a Fellow of the Institute of Consulting. She has worked across the public, private and not-for-profit sectors and currently focuses exclusively on Board level and CEO clients in her coaching work. Workshop 3 Coaching and Mentoring for Organisational Objectives Jan Bowen-Nielsen In this workshop, Jan Bowen-Nielsen will explore how to take coaching and mentoring from ‘just’ a set of discrete 1:1 conversations, supporting individual development, to a managed set of goal orientated interventions across a number of people in an organisation. Jan will explore both the practical aspects of coordinating and managing many coaching conversations, so they together support wider organisational aims, as well as the challenges of confidentially, extracting learning and influencing coaching conversations from a programme management perspective. About the workshop presenter Jan has 15 years’ successful senior management experience from bluechip corporations in the UK, Denmark and USA, including a CEO role in an international US-based organisation, and 15 years as an executive coach and management consultant. Jan has particular expertise in change leadership and building high performing leadership teams, both from executive and consultancy roles. Jan is the founder of Quiver Management, a coaching centred consultancy at the cutting edge of using coaching within organisations to support change and increase performance in large corporate and public sector organisations. Jan is an experienced executive coach, and has coached in excess of 50 senior executives in FTSE 100 companies and large public sector organisations. He is on the Advisory Board of EMCC UK and regularly speaks at industry events. Workshop 4 Developing Reflective and Reflexive Practice in Coaching Jeff Matthews One to one coaching is largely an intuitive process, informed by techniques and skills learned over a career and enhanced by specific training. Our ability to reflect on that practice, frequently after the event, is a key skill of the coaching professional. This requires us not only to be reflective, to be able recall, but also to be reflexive, to be introspective of the exchanges we have had with our client enabling us to study our thoughts, motives, feelings, assumptions and actions and see how they affected the interaction. In this workshop, we will use Peter Hawkins 7i model to understand the client / coach / supervisor system. Then, in a very practical session, use it to deepen and further develop our reflections and reflexivity with our clients. To that end, it would be helpful if you were able to “bring” one of your clients with you, by which I mean select an appraisee and your interactions with them that you believe would be helpful to reflect upon. About the workshop presenter Jeff has over 25 years’ experience as a coach, facilitator, trainer and coaching supervisor. He has a very wide range of clients both in the UK and Europe, including extensive experience in the NHS. He has supported the development of coaching and GP appraisal practise in Peterborough and Cambridge working closely with Dr’s Ruth Bastable and Sarah Rann, through their organisation AKESO for over 5 years. He is a member of APECS, EMCC, AoC and is a fully qualified coach supervisor, developing and training coaches to Masters level. Workshop 5 Coaching or Mentoring - which is the best option for you? Chris Birbeck When you feel that you need some support or development with an issue which is affecting you, it can be confusing to decide whether coaching or mentoring is what you want. This interactive session will give you clarity on the differences and the similarities between the two approaches and also an opportunity to work with colleagues to experience coaching and mentoring, in the moment. In this relaxed and informative session participants will receive some useful information to take away and share with colleagues. About the workshop presenter As an experienced executive coach, Chris has supported the development of a range of leaders including Board members and senior clinical leaders. These coaching relationships have resulted in positive outcomes for his clients which have included promotions, increased personal resilience and better team and organisational effectiveness. Chris has also developed his coaching skills as a Team Coach and as a Supervisor of Coaches. He was awarded the NHS Leadership Academy Coach/Mentor of the Year in 2014 (EoE).
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