Brochure
A secure and
responsible
way to retire IT
HP custom recycling and on-site data destruction
for the United States and Canada
Retiring information technology (IT) equipment can be a challenge.
Your hardware may contain customer account details, proprietary
data, or private records—highly sensitive information that, if
handled inappropriately, could expose you to legal liability or
damaging public attention. What’s more, because these products
contain metals and other substances that can impact the
environment, they need to be handled responsibly.
At HP, our commitment to data security and environmental
responsibility doesn’t stop once a product reaches the end of its
useful life. We’re committed to proper handling methods, to give
you confidence your private data and environmental standards
aren’t compromised.
Our on-site data destruction and off-site recycling service is ideal
for organizations that need to comply with specific governmental
regulations and laws, particularly in the defense, healthcare, and
financial sectors.
With programs customized to meet the needs of businesses of any
size, HP has the experience and expertise to help you meet your
environmental and data security goals. We can even give you
a customized estimate for recycling old electronics from
other manufacturers.
Security you can rely on
You can be confident that HP handles your private information
appropriately and securely, and that our recycling processes are
environmentally responsible. All data left on storage devices is
irrevocably destroyed during recycling. Plus, the recycling process
itself complies with U.S. Environmental Protection Agency standards
and all applicable environmental regulations.
We offer a certificate of destruction on request. It’s our guarantee that
we have properly destroyed the products and that the data cannot
be accessed. HP also offers specialized reports that cover details you
may need, such as a list of serial numbers of the recycled items.
2
Customized and compliant
We work with you to create a customized solution that ensures
hardware is destroyed and recycled in a way that meets even
the most stringent requirements. HP’s secure and certified data
destruction complies with Department of Defense standard
5220.22-M, the Health Insurance Portability and Accountability Act
(HIPAA), Gramm-Leach-Bliley, and other privacy protection laws.
We can destroy data on all types of media, including hard drives,
servers, DVDs, CDs, floppy disks, magnetic tape, USB memory sticks,
and Secure Digital cards.
HP on-site destruction options
Degaussing
Magnetic media such as hard drives, floppy disks, and magnetic
tapes are destroyed by a process which removes or reduces the
magnetic field of a disk or drive, and destroys the data on these
devices, leaving the drives inoperable.
Bending
Specialized National Security Administration–approved machinery
physically destroys hard drives by bending them—breaking the
drives and their internal components. The data platters are bent
and separated from the hub, the hard drive housing is cracked, the
PC board is broken, and the read/write heads are demolished.
Shredding
This is the most secure method of physical hard drive destruction.
A truck-mounted mobile hard drive shredder safely and securely
destroys hard drives, optical disks, and other media devices by
shredding and destroying the equipment.
Other end-of-life options
Hardware recycling process
With innovative end-of-life solutions for reusing and recycling
products, HP makes it easy for you to reduce your environmental
impact in the right way—at the right price. Visit the websites below
for program and service availability.
We partner with state-of-the-art recycling facilities, which process
each return in an environmentally responsible manner through
a multiphase recycling process. We hold partners to a strict
environmental code of conduct and monitor their performance
regularly. This helps us ensure that electronics are recycled and kept
out of landfills.
HP Consumer Buyback
Consumers and organizations with five or fewer items can get
cash back for unwanted PCs, monitors, printers, digital
cameras, PDAs, and smartphones. We’ll also responsibly
recycle your hardware that has no value. Learn more
at hp.com/go/consumerbuyback.
HP Trade-In Program
Use the HP Trade-In Program to capture the fair market value
of aging technology when you upgrade to new HP technology.
For more details, visit hp.com/go/tradein.
HP Asset Recovery
Larger organizations with major volumes of unwanted hardware
can sell HP their qualified computer equipment. We’ll refurbish and
resell it. Plus, we’ll securely remove all data. To learn more,
visit hp.com/go/asset_recovery.
HP donation services
We make it easy to donate your used computer equipment. In the
United States, this service is made possible through a partnership
with the National Cristina Foundation.
For more details, visit hp.tradeups.com/hpdonations.asp. In
Canada, HP has partnered with the Green4Good initiative to manage
donation services. Learn more at green4good.ca.
HP Planet Partners return and recycling program
Recycle Original HP ink and LaserJet toner cartridges for free. We
provide postage-paid return envelopes and labels, bulk collection
boxes, and pallet pickup. For more details, visit hp.com/recycle.
More information
To read more about HP end-of-use programs and other HP
environmental topics, visit hp.com/environment.
Leadership you can trust
1. Sort
Old IT equipment is
sorted, disassembled,
and prepared
for shredding.
2. Shred
Conveyor belts
transfer equipment from
one shredder to another.
Products are ground
into small (.75-inch/
1.905 cm) pieces.
3. Separate
Various techniques are
used to separate aluminum,
steel, precious metals, and
mixed plastic into different
materials streams.
4. Recycle
Materials are
processed into their
raw forms for use in the
creation of recycledcontent products.
Electronics returned through HP Planet Partners are shipped to
HP-qualified best-in-class recycling locations in the United States
and Canada.
HP has been recycling electronics since 1987, and now offers
reuse and recycling programs in more than 50 countries and
territories worldwide.¹
We strive to divert recycled products away from landfills, and use
recycled materials wisely. Our multiphase recycling process
reduces materials to their raw state, so they can be used to
manufacture new products.
With HP, you can be confident your electronics are handled in
the right way—at the right price.
1 Program availability varies. HP return and recycling is currently available in more than 50 countries, territories, and regions in Asia, Europe, and North and South America
through the HP Planet Partners program. For more information, visit hp.com/recycle.
3
Contact us about customized recycling
HP custom recycling and on-site data destruction is available
in the United States and Canada only. To receive an estimate, visit
hp.com/go/businessrecycling and fill out the online form. You’ll
receive an immediate estimate covering recycling, packing, and
transportation. For a valid quote, complete all questions. A formal
quote including recycling, logistics, and any other special requests
will be emailed within 2 business days.
Or, send an email directly to our dedicated team at
[email protected]. We’ll return a customized quote to
you within 48 hours.
Be sure to include the following:
• Company or organization name
• Contact name, phone, and email
• Address(es) of the equipment’s location(s)
Also indicate if you:
• Require transportation and packaging
• Will have any special needs at the pickup location
• Require a certificate of destruction or a list of serial numbers
of items recycled
• Have used our service in the past
To get a quote for onsite destruction services, send an email to
[email protected].
In the United States, HP works exclusively with recyclers certified
by either e-Stewards² or Responsible Recycling Practices (R2).³
In addition to third-party certification, HP conducts an audit
program of all first-tier vendors, including their use of materials
of concern, from origin through final disposition. And finally, HP
does not allow export of non-functioning equipment from The
Organisation for Economic Co-operation and Development (OECD)
countries to non-OECD countries.
• Description of all items and quantities to be recycled
2For more information, see http://e-stewards.org/certification-overview/.
3 For more information, see epa.gov/osw/conserve/materials/ecycling/certification.htm.
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© Copyright 2012–2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.
4AA4-4520ENW, May 2013, Rev. 1