www.hcc.net
Anonymous Call Rejection
Instructions For Using
Custom Calling Services
To Activate
!" #$%&"&'(")(*($+()",-."/$0&(-"%1)"&'(".$,/"&1-(2
!" "3)(00" 455" ,-." /$0&(-" %1)" ," *1-%$)6,&$1-" &1-(2" 7,-8"
up.
!" "9-*16$-8"*,//()0"*,-":-;/1*<"&'($)"-:6;()";=".$,/$-8"
*82 before calling.
To Deactivate
!" #$%&"&'(")(*($+()",-."/$0&(-"%1)"&'(".$,/"&1-(2
!" "3)(00"4>5?"/$0&(-"%1)"*1-%$)6,&$1-"&1-(",-."',-8":@2
Caller ID
Lets you know who’s calling before you pick up the
phone by displaying the name and/or number of the
person calling you on your display unit.
Call Forwarding
This feature means your phone can transfer incoming
calls to another number of your choice. Call Forwarding
is great for the businessperson who wants to catch afterhours business calls at home, or for anyone who does
not want to miss an important call.
To Forward Your Calls
!" #$%&"&'(")(*($+()",-."/$0&(-"%1)"&'(".$,/"&1-(2
!" A$,/"5B2
!" "C'(-"@)(00"&'("D";:&&1-2"EF$&'",")1&,)=".$,/"@'1-(?"
skip this step and allow a 4-second pause.)
!" G8,$-?"/$0&(-"%1)"&'(".$,/"&1-(2
!" "H1I?".$,/"&'("-:6;()"=1:"I1:/."/$<("=1:)"*,//0"%1)warded to. (Speed calling codes may be used if you
have this feature.)
!" "F'(-" 016(1-(" ,-0I()0" ,&" &'(" %1)I,).(." -:6;()?"
Call Forwarding is in effect.
If there is no answer or the line is busy, hang up and
repeat the previous steps. If you do this within two
minutes, you will hear two beeps meaning your Call
Forwarding feature is in effect.
Once you have activated Call Forwarding, the phone
will make one short unanswerable ring each time a call
is forwarded. However, you can still make outgoing
calls from this phone.
If you wish to change the number your calls are being
forwarded to, simply discontinue Call Forwarding using
the steps below and then redirect your calls using the
steps above.
To Discontinue Call Forwarding
!" #$%&"&'(")(*($+()",-."/$0&(-"%1)"&'(".$,/"&1-(2
!" A$,/"5J2
!" "3)(00" &'(" D" ;:&&1-2" EF$&'" ," )1&,)=" .$,/" @'1-(?" 0<$@"
this step and allow a 4-second pause.)
!" "#$0&(-"%1)"&I1";((@02"K,//"L1)I,).$-8"$0"-1I".$0*1-tinued.
10
Remote Call Forwarding
Used along with regular Call Forwarding, this feature
allows you to transfer incoming calls to another number
even while you are away from your home or office.
To Forward Your Calls Remotely
!" A$,/">M>NBJ5B2
!" F,$&"%1)"&1-(2
!" "O-&()" =1:)" 5N.$8$&" &(/(@'1-(" -:6;()" %1//1I(." ;="
your PIN (last 4 digits of your telephone number).
!" F,$&"%1)"&1-(2
!" O-&()"&'(",*&$+,&$1-"*1.("1%"45B2
!" F,$&"%1)"&1-(2
!" "A$,/"&'("-:6;()"&',&"=1:"I,-&"*,//0"%1)I,).(."&1"E$%"
it is a local number, do not dial area code).
!" P1:"I$//"'(,)"&I1";((@0Q"&'("%(,&:)("$0"$-"(%%(*&2
To Discontinue Call Forwarding Remotely
!" "L1//1I"0&(@0"/$0&(.",;1+(",-."(-&()"&'("%(,&:)(".(,*tivation code of *73.
Call Waiting
If you have an incoming call while you’re already on
the line, the Call Waiting feature will alert you. You
may then put the first party on hold while you answer
your second call. It will greatly reduce missed calls due
to a busy phone!
How Your Call Waiting Feature Alerts You
!" "G" ;((@" &1-(" &(//0" =1:" ,-1&'()" *,//" $0" I,$&$-82" R-/="
you hear this tone.
!" "G-1&'()" )(6$-.()" &1-(" I$//" ;(" '(,)." ST" 0(*1-.0"
later if the waiting call remains unanswered.
!" "C'("0(*1-."*,//()"'(,)0"&'("-1)6,/")$-8$-8"&1-("1-/=2
To Answer The Second Call
!" "3)(00"&'("0I$&*''11<"1-*("1)"@1I()";:&&1-"&I$*("&1"
place your first call on hold or press the “flash” button if your phone has one.
!" "P1:"I$//",:&16,&$*,//=";("*1--(*&(."I$&'"&'("0(*1-."
caller.
To Alternate Between Calls
!" "U=" @)(00$-8" &'(" 0I$&*''11<V@1I()" ;:&&1-" 1)" &'("
“flash” button you may alternate between calls.
!" "O,*'"*1-+()0,&$1-"$0"@)$+,&(",-."*,--1&";("'(,).";="
the other caller.
To Terminate Either Call
!" W$6@/="',-8":@2
!" P1:)"&(/(@'1-("I$//"&'(-")$-82
!" "F'(-"=1:",-0I()"$&?"=1:"I$//";("*1--(*&(."I$&'"&'("
other caller.
To Cancel Call Waiting Before Calling
!" #$%&"&'(")(*($+()",-."/$0&(-"%1)"&'(".$,/"&1-(2
!" "O-&()"&'(".(,*&$+,&$1-"*1.("5TD?",-."/$0&(-"%1)"0@(cial dial tone.
!" "H1I?" .$,/" &'(" -:6;()" =1:" I$0'" &1" *,//2" F'(-" =1:"
disconnect your call, CALL WAITING is automatically reactivated.
Instructions For Using
Custom Calling Services
Call Trace
Call Trace will trace the last call received and send
the information to the phone company. If you receive
a threatening or obscene call, hang up, pick up the
receiver and press *57. You will hear an announcement
describing the Call Trace feature. Press 1 to proceed
with the trace. Listen for a confirmation announcement
and then hang up. The number you have traced will be
recorded at our office. You then need to call the phone
company at 898-2481 to notify them that you used Call
Trace. Hood Canal Communications cannot release
the information from your Call Trace to you, but if you
do file a police report about the call, we will release
the traced information to the police department. This
service costs $1.50 per use.
Continuous Redial
Continuous Redial automatically redials a busy number
until the line becomes available. When you hear a busy
signal, press the switchhook once or the power button
twice and listen for a special tone. Press *66, if the line
is still busy, hang up. Your phone will check the number
for you up to 30 minutes. Your phone will ring back
when the line becomes free. Lift the receiver or press the
power button to automatically place the call. To cancel
Continuous Redial before it has rung back lift the receiver
or press the power button and press *86. Listen for the
confirmation tone or announcement. Hang up.
Last Call Return
Last Call Return automatically redials the number of
the last incoming call, whether the call was answered
or not. This includes calls that were ignored on Call
Waiting. If you missed the call, lift the receiver and
listen for a normal dial tone and press *69. If you were
already on the phone and ignored a Call Waiting tone,
press and quickly release the switchhook or press the
power button twice. Press *69 and your call will go
through like a normal call. Charges apply.
Line Blocking
Line Blocking will block the transmission of your name/
number to anyone who may have caller ID on calls that
you make.
To Cancel Line Blocking Before Calling
!" #$%&&"'()"*+,"-.&/%+"01$"/2%",.*-"/1+%3
!" "4.*-"/2%"+567%$"815"9.&2"/1":*--3";2%+"815",.&:1+nect your call, Line Blocking will automatically be
reactivated.
www.hcc.net
Long Speed Calling
!" #$%&&"'<="*+,"-.&/%+"01$"/2%",.*-"/1+%3
!" "4.*-" 1+%" 10" /2%" /2.$/8" *::%&&" :1,%" +567%$&"
(20-49).
!" ">2%+",.*-"/2%"+567%$"815"9.&2"/1"&?%%,":1,%"*+,"
?$%&&"@3"AB1$"-1+C",.&/*+:%"+567%$&D"815"65&/",.*-"E"
+ area code.)
!" F.&/%+"01$":1+0.$6*/.1+"/1+%3
!" "G0" 815" 9.&2" /1" :2*+C%" *" +567%$D" $%?%*/" /2%" *71H%"
process.
Per Call Blocking
Per Call Blocking prevents your number from being
displayed when calling someone who has Caller ID on a
per-call basis. Activate with *67 before you dial.
Priority Call
Priority Call stores up to 15 numbers which will be
identified by a special ring or Call Waiting tone. To use
Priority Call, pick up the receiver and listen for the dial
tone. Press *61. Listen for an announcement telling you
whether the feature is currently on or off. The recorded
voice will then tell you how many (if any) numbers are
currently stored on your list.
Choose from the following options:
!"
!"
!"
!"
!"
"
#$%&&"I"/1"/5$+"1+J1003
#$%&&"E"/1"$%H.%9"815$"-.&/3
#$%&&"@"/1"*,,"*"+567%$3
#$%&&"'"/1",%-%/%"*"+567%$3
>1"*,,"/2%"-*&/".+:16.+C":*--%$"/1"815$"-.&/
#$%&&"@KE@3
Selective Call Forwarding
Selective Call Forwarding allows you to transfer specific
calls to another phone number you choose. To use, pick
up the receiver and listen for the dial tone. Press *63
and follow the automated instructions.
Choose from the following options:
!"
!"
!"
!"
!"
"
#$%&&"I"/1"/5$+"1+J1003
#$%&&"E"/1"$%H.%9"815$"-.&/3
#$%&&"@"/1"*,,"*"+567%$3
#$%&&"'"/1",%-%/%"*"+567%$3
>1"*,,"/2%"-*&/".+:16.+C":*--%$"/1"815$"-.&/
#$%&&"@KE@3
The first time you turn on the service you’ll be asked
to enter the number you’d like your special calls forwarded to.
Additional Features Continued Next Page
11
www.hcc.net
Selective Call Rejection
Instructions For Using
Custom Calling Services
Selective Call Rejection allows you to block specific
unwanted calls from any number you place in the rejection list. When your service is turned “on” any callers
in this list will hear an announcement that you’re not
accepting calls at this time. All other calls will ring
through as usual. To use, lift the receiver and listen
for the dial tone. Press *60 and follow the automated
instructions.
Choose from the following options:
!"
!"
!"
!"
#$%&&"'"()"(*$+")+,)--.
#$%&&"/"()"$%01%2"3)*$"41&(.
#$%&&"5"()"677"6"+*89%$.
"#$%&&":;"6+7"-)44)2"(<%"0)1=%"1+&($*=(1)+&"()"$%8)0%"
any or all of the numbers from your rejection list.
!" >)"677"(<%"46&("1+=)81+?"=644%$"()"3)*$"41&(
" #$%&&"5@/5.
!" #$%&&"@"()"<%6$"1+&($*=(1)+&"6?61+.
Speed Calling
You can call up to 8 of your most frequently dialed
numbers just by dialing a 1 or 2 digit code. This includes
long distance numbers.
To Establish Your Speed Calling List
!" A1-("(<%"$%=%10%$"6+7"41&(%+"-)$"(<%"7164"()+%.
!" B164"CD.
!" "><%+"E$%&&"(<%"5"9*(()+."FG1(<"6"$)(6$3"7164"E<)+%;"
skip this step and allow a 4-second pause.)
!" H?61+;"41&(%+"-)$"(<%"7164"()+%.
!" "B164" )+%" )-" (<%" I" )+%J71?1(" 6==%&&" =)7%" +*89%$&"
(2-9).
!" ><%+"7164"(<%"+*89%$"3)*"21&<"()"KE%%7"L)7%."FM)$"
long distance entries, dial 1 and the area code before
the number.)
!" "><%+"E$%&&"(<%"5"9*(()+."FG1(<"6"$)(6$3"7164"E<)+%;"
skip this step and allow a 4-second pause.)
!" "A1&(%+"-)$"=)+-1$86(1)+"()+%"()"1+71=6(%"3)*$"KE%%7"
Calling number is established.
At anytime you may repeat this process for each number you wish to Speed Call, assigning each a different
code number.
To Use Your Speed Calling Feature
!" A1-("(<%"$%=%10%$"6+7"41&(%+"-)$"(<%"7164"()+%.
!" "B164"(<%"6EE$)E$16(%")+%J71?1("6==%&&"+*89%$"FNJOP.
!" "#$%&&" (<%" 5" 9*(()+." FG1(<" 6" $)(6$3" 7164" E<)+%;" &Q1E"
this step and allow a 4-second pause for your number to be connected.)
To Change Your Speed Calling List
!" K18E43" -)44)2" (<%" &68%" &(%E&" -)$" %&(6941&<1+?" 3)*$"
list. A new number automatically cancels out the
corresponding existing number.
Three-Way Calling
This feature lets you turn an everyday two-way phone
call into a three-way conversation. It’s easy!
To Add A Third Party
!" "M1$&(;"()"<)47"3)*$"%R1&(1+?"=644;"E$%&&"(<%"&21(=<<))Q"
once or the power button twice.
!" "><%+" 7164" (<%" (<1$7" +*89%$." FKE%%7" =6441+?" =)7%&"
may be used if you also have this feature.)
!" "G<%+"(<%"(<1$7"E6$(3"6+&2%$&;"3)*"863"(64Q"E$106(%43"
before completing your three-way connection.
!" "G1(<" 3)*$" (<1$7" E6$(3" )+" (<%" 41+%;" E$%&&" (<%" &21(=<hook/power button to add the holding party.
!" S)*$"(<$%%J263"=644"1&"+)2"1+"%--%=(T
If for some reason the call to the third party is not completed, press the switchhook/power button twice to get
back to your held party.
To Disconnect The Third Party
!" "#$%&&" (<%" <))Q&21(=<" )+=%" )$" (<%" E)2%$" 9*(()+"
twice. You will now have only the original party on
the line.
To Disconnect Completely
!" K18E43"<6+?"*E.
!" "U-"%1(<%$")-"(<%")(<%$"(2)"E6$(1%&"<6+?&"*E;"3)*"=6+"
continue to talk to the one remaining.
Voice Mail
Communication is important to you. You take special care to be sure people can reach you as needed.
Why risk missing calls? Voice mail from Hood Canal
Communications makes certain that you always
get your most important messages. After all — it’s
your call.
The Benefits of Voice Mail
– If you are away or if your phone is in use, calls will
be forwarded to your Voice Mailbox.
– If you have a message, the regular dial tone on
your phone will be replaced by a “stutter” dial
tone as notification.
– Each message is labeled with the time and date of
the call.
– Password protection assures confidentiality of
messages.
– Messages may be heard from any touchtone
phone anywhere, anytime.
Voice Mail Continued Next Page
12
Instructions For Using
Custom Calling Services
www.hcc.net
Record Your Greeting
Voice Mail - cont’d
Accessing Your Voice Mailbox For The First
Time from the phone subscribed to the
service:
- Dial 898-MAIL or *98.
- When prompted, enter the temporary security
code of 0000. You will then be prompted to
enter a new PIN of your choice. Hood Canal
Communications has no record of what your PIN
is, so make sure you use a number that is easy for
you to remember.
Accessing Your Voice Mailbox
From the phone subscribed to the service:
- Dial 898-MAIL or *98.
- Access your voice mailbox.
- Press 9 for the mailbox setup menu.
- Press 1 for greeting options.
- Press 2 to record your greeting.
!" 6%7)(,".)/("8(%%+9&8"3&,"+$%&"'(%::"45
Change Your PIN
- Access your voice mailbox.
- Press 9 for the mailbox setup menu.
- Press 2 to change your password.
!" ;&+%(".)/("&%<"'3::<)(,=012"3&,"'(%::"45
- When prompted to verify the password/PIN,
%&+%("9+"3839&"3&,"'(%::"45
!" "#$%&"'()*'+%,-"%&+%(".)/("012"3&,"+$%&"45
When Retrieving Messages, You Can:
From a different phone:
- Dial your home phone number.
- Press 1
Play the message again.
- Press 2
Save the message and play the next.
- Interrupt the greeting by pressing *.
- Press 3
Delete the message and play the next.
!" #$%&"'()*'+%,-"%&+%(".)/("012"3&,"+$%&"45
- Press 4
Save the message as new.
- Press 5
Reply to the message.*
- Press 6
Forward the message to another mailbox.*
- Press 7
Skip Backward in the message.
- Press 8
Pause the message.
- Press 9
Skip Forward in the message.
Retrieve Messages
- Access your voice mailbox.
- You will hear the announcement: “You have x
new messages and x saved messages.”
- Press 1 to listen to new messages.
- Press 2 to listen to saved messages.
*Voice Mail package must be set to allow this capability.
To exit your Voice Mail, simply hang up the phone at any time.
13