COUNTY AUDITOR 115 S. Andrews Avenue, Room 520, Ft. Lauderdale, FL 33301 • 954-357-7590 • FAX 954-357-7592 Date: January 8, 2004 To: The Mayor and Members, Board of County Commissioners From : Evan A. Lukic, County Auditor Subject: Executive Summary – Purchasing Card Program Review – Project 3025PC ____________________________________________________________________________ We have completed a review of the Broward County purchasing card program for the six month period ended March 31, 2003. The objective of our review was to evaluate the control activities performed by the Accounting and Purchasing Divisions. We did not review the control activities or compliance with the established procedures for receipt and authorization of purchasing card transactions at the procuring division level. Reviews of the control activities at the division level are scheduled to begin in the near future. Based upon our review, the control activities performed by the Accounting and Purchasing Divisions, for the program during the six month period ended March 31, 2003, are designed to provide reasonable, but not absolute, assurance that management=s directives and procedures are being followed. Our review disclosed no significant instances of non-compliance. Our report includes recommendations to refine and improve the control activities for the program. The County Administrator has been responsive and has agreed to address each of our recommendations. Our final report and the County Administrator=s response is submitted for your perusal. EAL/MD/ng cc: County Administrator County Attorney Broward County Board of County Commissioners Josephus Eggelletion, Jr. • Ben Graber • Sue Gunzburger • Kristin D. Jacobs • Ilene Lieberman • Lori Nance Parrish • John E. Rodstrom, Jr. • Jim Scott • Diana Wasserman-Rubin www.broward.org PURCHASING CARD PROGRAM REVIEW For the Six Months Ended March 31, 2003 Purchasing Division Project 3025PC Prepared by OFFICE OF COUNTY AUDITOR BROWARD COUNTY, FLORIDA December 22, 2003 TABLE OF CONTENTS TOPIC PAGE OBJECTIVE AND SCOPE ................................................................................................................... 3 METHODOLOGY ................................................................................................................................... 3 BACKGROUND ..................................................................................................................................... 3 FINDINGS AND RECOMMENDATIONS ............................................................................................ 4 CONCLUSION........................................................................................................................................ 7 2 OBJECTIVE AND SCOPE We have conducted a review of the Broward County purchasing card program for the six month period ended March 31, 2003. The objective of the review was to evaluate established internal controls for the program. METHODOLOGY The review consisted of an examination of the accounts, records, and reports maintained by the Purchasing and Accounting Divisions, a sample of the transactions, and the program's internal control activities, which are the policies, procedures, techniques, and mechanisms that enforce management=s directives. Control activities in a purchasing card program include approvals, authorizations, verifications, reconciliations, reviews, and the creation and maintenance of related records that provide evidence of the execution of these activities. BACKGROUND The County’s Purchasing Card Program is authorized under Section 21.15.c. of the Broward County Procurement Code As of May 19, 2003, 708 purchasing cards were issued to county employees assigned to sixty-five county organizations. For the six month period ended March 31, 2003 there were 15,833 transactions totaling $2,707,125. The Purchasing and Accounting Divisions administer the purchasing card program and have developed a Purchasing Card User Manual which details the program objectives, individual and divisional responsibilities, and County policies and procedures. The manual is part of the Purchasing Division Internal Control Handbook and is the basis for the mandatory training of all prospective cardholders and supervisory approvers. The purchasing cards are issued pursuant to an agreement between NationsBank, N. A. and the Department of Management Services of the State of Florida. As a participating entity under the agreement, the County is liable for all employee charges except for those charges from fraudulent use or qualifying disputes. The County has the ability to place electronic expenditure limits on the purchasing cards. Generally, the procurement cards have a $1,000 transaction limit, a $3,000 daily and a 3 $10,000 aggregate monthly limit. Travel cards have higher limits of $2,000 per transaction, $5,000 per day and $10,000 aggregate per month. In addition, the County may electronically restrict the use of individual cards by blocking certain merchant codes and restricting procurement-only cardholders from accessing travel-related vendors. The Purchasing Card Administrator (PCA) in the Accounting Division oversees and monitors the program, issues and approves cards, approves summary statements for payment, and activates and deactivates cards. In addition, the PCA reviews 100% of the transactions to monitor transactions for splits, inappropriate vendors, capital purchases, sales tax, and lack of approvals. Selected transactions are also reviewed by the Purchasing Division to monitor splits and compliance with the County=s procurement rules. FINDINGS AND RECOMMENDATIONS Finding One: Assessment of Controls over the Purchasing Card Program Our review indicates that the control activities performed by the Purchasing and Accounting Divisions, for the program during the six month period ended March 31, 2003, are designed to provide reasonable, but not absolute, assurance that management=s directives and procedures are being followed. These activities include mandatory training of cardholders and their supervisors prior to issuance of purchasing cards and monitoring of transactions to identify instances of noncompliance with the purchasing card user manual. The monitoring activity has resulted in the revocation of forty-eight (48) purchasing cards since inception of the program in 1999. Recommendation: No recommendation needed. Finding Two: Two Administrative Matters Need Attention Two administrative matters should be addressed: A. Two wire transfers to the Bank of America Charlotte, North Carolina in the amounts of $340,426 and $536,819 were recorded in the LGFS records five working days after the date of the transaction. This delay affects the interest allocation to the various county funds. 4 B. The credit card limit was raised by the Purchasing Card Administrator to enable a Fire Rescue Division employee to charge travel expenses for numerous employees for certain planned business conferences. The limits were not reduced by the Purchasing Card Administrator subsequent to the completion of the conferences. The tracking of credit card limits was an issue raised in our prior review of this program. Recommendations: A. The Director of Accounting should establish a goal of recording wire transfers in the LGFS records within one working day. B. To improve efficiency, the individual cardholder credit card limits should be monitored by the Department/Division Coordinators rather than by the Purchasing Card Administrator. Finding Three: Additional Control Activities Should be Considered to Refine the Program. The United States General Accounting Office (GAO) has issued an Audit Guide titled AAuditing and Investigating the Internal Control of Government Purchase Card Programs@ to provide practical guidance for consideration in performance audits and investigations of government purchasing card programs. Although this guide is primarily an audit and investigative guide, it can also be applied by program management oversight personnel in assessing the adequacy of policies, procedures, and internal control activities. The GAO audit guide contains concepts and recommendations that are applicable to the County=s purchasing card program, including the following. Span of Control - refers to the extent of the review responsibilities placed on a single approving official for the purchasing card transactions of one or more cardholders. In establishing the reasonableness of this responsibility, consideration must be given to the number of cardholders assigned, the number and complexity of purchasing card transactions being reviewed each billing period, and the demands of other responsibilities assigned to the approving official. The span of control ratio for the County=s program, as a whole, for the period under review was an acceptable 3.8 cardholders per approver. However, it was noted that eleven (11) approvers exceeded three times this average, including two (2) approvers with the review responsibility for thirty-one (31) and thirty-four (34) cardholders. 5 Screening - Screening refers to requiring cardholders to use vendors that have been pre approved by the Purchasing Division whenever possible. This requirement is designed to ensure compliance with the procurement policies and improve internal controls. Presently, County guidance on which vendors may or should be used is limited to a subsection in the Purchasing Card Manual that states that ACounty Price Agreements and items in the Central Warehouse should be checked, if at all possible, prior to open market purchasing.@ Cardholders should be required to purchase goods and services from pre approved vendors and a policy should be developed for exceptions based on practicality and availability. Abusive Purchases - Abusive purchases are defined in the GAO guide as purchases of authorized goods or services at terms (e.g., price, quantity) that are excessive, or are for a questionable governmental need. Examples of such transactions include purchases of items such as $300 day planners and unusually large purchases at year-end. Currently, the Purchasing and Accounting Divisions monitor transactions for splits, inappropriate vendors, capital purchases, sales tax, and lack of approvals. The reviews by the Accounting and Purchasing Divisions may not be effective at identifying the abusive purchases defined above. Reviews for such transactions would be best performed by the approving official within the procuring agency; however there is no specific requirement for such review. Receipt and Acceptance - For the purchasing card program, as a whole, there must be a policy of independent receipt and acceptance of purchases (e.g., someone other than the cardholder must receive the goods or services). This critical basic internal control provides reasonable assurance that the County actually received what it is paying for. Independent receipt and acceptance of purchased goods must be included in the manual for the purchasing card program and emphasized in training. Property Accountability - The establishment of a policy for the purchasing card program of property accountability (e.g., all items purchased must be adequately safeguarded). The safekeeping of purchased goods must be included in the purchasing card program manual and emphasized in training. Approving Official Review - The approving official’s review of the cardholder's reconciliation process provides a basis for the approving official to accept responsibility that the purchases are appropriate, legitimate government purchases. In evaluating the effectiveness of this critical control activity, an auditor considers the extent of the approving official's review of the supporting documentation for a cardholder's individual transactions and the extent of the documentation (e.g., tick marks, system notes) of that review. Currently, the approver’s review of transactions is, for the most part, only evidenced by the approver=s signature. The use of tick marks or notes evidencing approver review of the transactions must be stressed in the training. 6 Financial Exposure - As noted in the GAO guide, financial exposure in a government purchasing card program can become excessive when management does not exercise judgment and restraint in issuing purchasing cards and in determining single purchase and monthly credit limits. By limiting the number of purchasing cards and related credit limits to the levels necessary to meet operational requirements, the County can better manage and control its purchasing card program. For this control activity there should be a periodic review of each cardholder's purchase history, including the number of transactions and dollars purchased (very few purchase transactions in the previous year might indicate the lack of a need for the card, while lower than expected dollar volume of purchases might indicate a lower reasonable cardholder monthly credit limit). Supervisory review of cardholder purchase history is not currently a County requirement. Recommendation: To refine purchasing card program=s control activities, the Directors of the Purchasing and Accounting Divisions should consider these and other pertinent concepts and recommendations contained in the GAO audit guide. CONCLUSION The control activities performed by the Purchasing and Accounting Divisions, for the program during the six month period ended March 31, 2003, are designed to provide reasonable, but not absolute, assurance that management=s directives and procedures are being followed and our review disclosed no significant instances of non-compliance. However, opportunities exist to improve the program and the Directors of the Purchasing and Accounting Divisions should consider implementing the pertinent concepts and recommendations contained in the GAO audit guide. 7
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