T he A i r Y o u L i ve I n
Air is something that surrounds us 24 hours a day.
In fact, our existence, as well as the Earth’s, depends on it.
At Daikin, the future of the world’s air is our greatest concern.
We use the knowledge, innovation and technologies,
dedicated to air, cultivated over many years,
to improve the quality of air we breathe
and the quality of lives we live.
This is our mission.
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Daikin Group Sustainability Report 2016
CONTENTS
Our Message/Contents
1
Daikin Group Business Overview
3
Performance Highlights
5
CSR and Management Strategy
Message from the President
7
Overview of Fusion 15
9
Vision and Strategy
11
Value Chain and Materiality
13
CSR for Value Provision
Environment
15
New Value Creation
21
Customer Satisfaction
25
Human Resources
28
Community Topics
31
Honors for Daikin
33
Company Information
34
Daikin Group Sustainability Report 2016
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