Having more than 15 years in the hospitality industry Gail Terribile has leveraged her
proven experience in sales and customer service to grow into her current position of
Director of Sales and Marketing. Beginning in restaurant management she easily
transitioned to her first role as Catering Sales Manger and eventually Director of
Catering. Playing a crucial role in the major hotel transformation, Gail would soon
assume her current role. In this position her main focus is to lead and direct an intense
and dynamic sales team for the hotel. Focusing herself on the association market she is
an active member of MSAE and possesses the background and skills necessary to plan
and execute the perfect meeting for associations large and small.
Gail has a great passion for community service and has been recognized for her past
efforts with the Hospice of the Chesapeake; is deeply involved in Doubletree’s
“Teaching Kids to Care” brand initiative, and was a 2007 honoree for TWIN (Tribute
to Women in Industry) nominated by the YWCA.
Born and raised in the Annapolis area, Terry Duley brings over 15 years of experience
in the hospitality industry with her. You could say she “came up through the ranks”
beginning her career as an administrative assistant to the general manager.
It was a great position to learn all of the ins and outs of the hotel industry and she was
soon promoted to Room Sales Manager, being named Manager of the Year. Realizing
that catering was her true calling, Terry ultimately assumed the role of Director of
Catering.
Whether you are planning an intimate dinner reception, a business focus group or an
elaborate wedding, Terry’s easy going approach will put you at ease and help you
develop the perfect affair. She thoroughly enjoys all aspects of the meeting and social
markets and her goal is to ensure that everyone has a successful event and a memorable
experience.
Terry believes that at the end of each day “our success is not measured by how many
new customers we attract, but by the number of customers we have returning.” That is
her passion, and she looks forward to having you return. Catering is where she belongs.
Marlise Ricker started her hospitality career 17 years ago as a Sales Administrator in a
busy D.C. hotel. It wasn’t long before she took on the role of Sales Manager and has
flourished ever since. Having worked through renovations, flag changes and grand
openings for high volume hotels she has established herself as a great sales person
being recognized as Sales Manager Of The Quarter time and time again and honing her
“ at your service” nature.
For her dedication and commitment to excellence Marlise was recognized as a “Special
Honorary FBI agent” during her years of service to them and it is one of her most
valued awards. Marlise is the Corporate and Government Group Sales Manager today
and is a certified government meeting planner as well as a member of SGMP active in
the NATCAP chapter. She is a perfect fit for the hotel industry and her “be
hospitable” attitude is evident in everything that she does.
Trent Nance, Sports and Reunion Sales Manager for the hotel brings a plethora of
experience and enthusiasm to her position. A South Carolina native, Trent exudes the
pure southern hospitality it takes to make her customers feel confident and comfortable
in her hands.
A graduate of Voorhees College in Denmark, South Carolina Trent earned her
Bachelor of Science degree in Elementary Education. After spending more than 17
years in retail management, Trent decided to try her hand in the hospitality industry.
After just a few short years of operational activities, Trent quickly realized that her
passion was in hotel sales.
Trent has easily taken over all of the social markets which include sporting events,
family and military reunions, religious events, as well as conventions and tradeshows of
all kinds.
Trent is a high energy individual who is committed to providing unparalleled customer
service and maintaining exceptional client relationships.
Marie Moore is the Transient Corporate Manager at the Doubletree Hotel Annapolis.
Marie was born and raised in Paris, France and studied American History and English
in college. After coming for an internship to Maryland, Marie decided to get a Masters
Degree in Tourist Marketing and International Management.
After several years in the amusement park industry at a management level, she started
working in hotels as a Front Desk Guest Representative and was promoted within a
year to Sales Manager. Marie joined the sales team at the Doubletree Hotel Annapolis
in August 2008 and is looking forward to providing guests with outstanding service,
professionalism and assisting them in every way she can.
Marie enjoys cooking, baking, crafts, travels, yoga and spending time with her family.
Wendy Handler, a 20 year veteran of the hotel/restaurant management world has
served in nearly every position in great venues all across the United States. Born and
raised in Easton, Maryland she is a graduate of Salisbury State University with a
degree in English. From Reservationist to Front Office Manager, from Ocean City,
Maryland, to famous Las Vegas, Nevada, Wendy possesses a wealth of hotel knowledge
unmatched by many others.
Her vast hotel experience combined with her genuine concern for her customers makes
her a true asset to her hotel and clients. As the Catering Sales Manager, Wendy is
responsible for all of the day meetings, tradeshows and seminars hosted at the hotel.
A true hospitality professional, Wendy can guide you in every aspect of planning your
event and creating the best environment for a successful meeting.
Dru Petenbrink rounds out the sales and catering team of Doubletree Hotel Annapolis
as the Convention Services Manager. From the time the contract is signed to the
completion of the event, Dru is involved is every aspect of the group experience. With
more than fifteen years of experience and training she has worked her way up the
ranks from a prep cook in the kitchen up to her current position with time spent at the
Front Desk and Reservations.
Dru is currently completing her Associates Degree in Business Management from Anne
Arundel Community College and will graduate in 2009. It is this ongoing training and
education that keeps her eyes open to new approaches to providing the best service
possible to every guest she encounters. Dru firmly adheres to and tries to live by
Conrad Hilton’s belief that “It has been, and continues to be, our responsibility to fill
the Earth with the light and warmth of hospitality.”