Employment Law C O M M E N TA RY VOL. 16, NO. 6 JUNE 2004 A REVISED ROADMAP FOR D I S A B I L I T Y A C C E S S I N C A LIFORNIA by James E. Boddy, Jr. and Lindsay E. Harris Introduction T laws. As interpreted by the court, California law now incorporates the ADA’s barrier removal obligations and, unlike the itle III of the Americans with Disabilities Act of 1990 federal law, provides for damages if those obligations are not imposes substantial obligations for those who own met. The implications are sobering. Those who own, lease, or lease facilities open to the public. Not only must purchase, or operate places of public accommodation face newly constructed and altered facilities meet exacting stan- substantial exposure to liability if they do not take steps to dards for disability access, but so, too, must existing facilities ensure that their facilities not only complied with applicable be free of barriers to access to the extent that is “readily law when built or altered, but also are presently free of achievable.” To mitigate the impact of these obligations, “readily” removable barriers to access. Title III remedies are limited to injunctive relief and attorney’s fees. Damages are not available. Predating the ADA by Overview of Title III of the ADA over two decades, California law has imposed similar disability access requirements, with two important differences: Title III prohibits “discrimination” against the disabled remedies include damages and, until recently, there was no with respect to the full and equal enjoyment of the goods, obligation to remove barriers from existing facilities. Thus, services, facilities, privileges, advantages, or accommoda- with barrier removal obligations, the ADA had greater reach, tions of any place of public accommodation by any person while with damages the state law created greater financial who owns, leases (or leases to), or operates a place of exposure. 1 public accommodation. 42 U.S.C. § 12182(a); 28 C.F.R. § 36.201(a). In general, “public accommodations” are facili- More recently, an amendment to the state legislation as ties which are open to the public such as hotels, restaurants, interpreted by a federal court has effectively merged the two theaters, and professional offices. Title III applies only to private, as opposed to public (i.e., governmental), entities. If you own, operate, or lease to a business that serves the INSIDE 5 public, and you are not a governmental entity, then you are covered by Title III of the ADA. LABOR BOARD REVERSES FIELD ON NON-UNION DISCIPLINARY INTERVIEWS As relevant to facility design and construction, Title III M O R R I S O N & F O E R S T E R L L P imposes three types of obligations:2 (1) new facilities The regulations to the ADA define an alteration broadly as must be designed and constructed so that they are read- “a change to a place of public accommodation or a com- ily accessible to and usable by people with disabilities (42 mercial facility that affects or could affect the usability of U.S.C. section 12183 (a) (1)); (2) altered areas of existing the building or facility or any part thereof.”3 According to facilities must be readily accessible to and usable by people the Federal Register preamble to Title III, “the Act requires with disabilities (“alterations obligation”) (42 U.S.C. sec- the concept of ‘usability’ to be read broadly to include any tion 12183(a)(2)); and (3) architectural barriers in existing change that affects the usability of the facility, not simply facilities, whether altered or not, must be removed if read- changes that relate directly to access by individuals with ily achievable (“barrier removal obligation”) (42 U.S.C. disabilities.”4 The Department of Justice (“DOJ”) provides § 12182(b)(2)(A)(iv), (v)). the following examples of alterations: installing a new display counter, moving walls in a sales area, replacing New Construction and Alterations fixtures, carpet or flooring, and replacing an entry door. Simple maintenance, such as repainting a wall, is not con- Title III requires that public accommodations and com- sidered an alteration. See ADA Guide for Small Businesses, mercial facilities designed and constructed for first DOJ, www.ada.gov. occupancy after January 26, 1993, be “readily accessible to and usable by individuals with disabilities.” 42 U.S.C. Existing Facilities: Barrier Removal § 12183(a). Accessibility guidelines (“ADAAG”) exist which set forth the technical standards for accessible A lesser standard of compliance — the so-called “barrier design. See “Standards for Accessible Design,” located at removal” standard — applies to all buildings, includ- Appendix A to 28 C.F.R. Part 36. ing those constructed prior to the effective date of the ADA. In such facilities, the ADA requires the removal of Likewise, the ADA provides that, where alterations are architectural barriers and communication barriers that undertaken on or after January 26, 1992, the altered are structural in nature,5 where such removal is “readily portions of the facility must be readily accessible to and achievable.”6 usable by individuals with disabilities. “Readily achievable” is nominally defined as “easily In addition, when alterations affect or could affect the accomplishable and able to be carried out without much usability of or access to an area of the facility containing difficulty or expense.” 42 U.S.C. § 12181(9). Whether a so-called “primary function,” the entity must also make barrier removal is readily achievable depends on a balanc- the alterations in such a manner that the path of travel ing of the difficulty and expense of the proposed project to the altered area and the bathrooms, telephones, and and the overall financial and other resources of the entity. drinking fountains serving the altered area, are readily As this plays out in practice, it can include substantial accessible to and usable by individuals with disabilities. expense where there are substantial available resources.7 The entity may be relieved of this requirement, however, where the alterations to the path of travel or the bath- The obligation to engage in readily achievable barrier rooms, telephones, and drinking fountains serving the removal is an ongoing duty. The DOJ recommends that altered area are disproportionate to the overall altera- public accommodations establish procedures for ongoing tions in terms of cost and scope (as determined under assessments. Various architects, engineers, and disability criteria established by the Attorney General). 42 U.S.C. consultants, among others, have the necessary expertise § 12183(a)(2). to conduct these surveys. page 2 E M P L O Y M E N T L A W C O M M E N TA R Y Where an entity can demonstrate that the removal of to new buildings and building upgrades, while not requiring a barrier is not readily achievable, Title III still requires extensive retrofitting of existing buildings. making goods, services, facilities, privileges, advantages, or accommodations available through alternative meth- State Law Access Claims ods if such methods are readily achievable. See 42 U.S.C. State disability access law historically was similar to the ADA, §§ 12182(b)(2)(A)(iv), and (v). with two important exceptions. First, until recently California did not impose a barrier removal obligation for existing Damages buildings. Second, damages were (and still are) available Remedies under Title III are limited to reasonable attorney’s under state law. fees and injunctive relief, including orders to alter facilities to make them accessible, orders to provide auxiliary aids and Framework of California Law 8 services, and orders to modify policies. Although damages are not available under Title III, injunc- In 1968, the California Legislature tive relief can also impose drastic costs. enacted Civil Code § 54, et seq., For example, in successfully defending itself in California for Disability Rights vs. Mervyn’s, Mervyn’s presented evidence that the alterations sought by plaintiffs — widening of spaces between fixtures — would reduce selling space to such an extent that it would cost the company $30 million in lost profits annually. 9 Summary The ADA … strikes a balance between requiring full access with respect to new buildings and building upgrades, while not requiring extensive retrofitting of existing buildings In sum, the level of access required entitled the “Blind and Other Physically Disabled Persons Act” (“Disabled Persons Act”). The Disabled Persons Act confers on disabled persons a right of full and equal access to places of public accommodation. Cal. Civ. Code § 54.1(a). In order to give content to the Disabled Persons Act, the Legislature enacted two additional laws in 1968 and 1969. First, in 1968, the Legislature enacted Government Code § 4450, to ensure that all buildings constructed with public funds be under the ADA depends on when a building was constructed “accessible to and usable by the physically handicapped.” and when significant alterations were undertaken. Buildings The law directed the State Architect to develop standards constructed after passage of Title III are, on the whole, for making buildings accessible to persons with disabilities required to be fully compliant with ADAAG’s technical access (see Cal. Gov’t Code § 4450) and adopted as an interim standards. Buildings altered after that date must comply with standard the American Standards Association Specifications the same standards within the altered areas and in regard A117.1/1961 (“ASAS”). See Cal. Gov’t Code § 4451(d). to the path of travel leading to the altered area. Buildings In 1969, the Legislature also enacted Health and Safety which were constructed prior to Title III are not held to such Code § 19955, to ensure that public accommodations a standard. In such buildings, the lesser “barrier removal” constructed with private funds “adhere to the provisions standard applies. (As discussed below, however, such of [Gov’t Code § 4450, et seq.].” Cal. Health & Safety buildings may be subject to California access laws, which Code § 19955. This law became operative on July 1, 1970. preceded the ADA by more than 20 years.) The ADA thus In 1971, the Legislature enacted Health & Safety Code strikes a balance between requiring full access with respect 19959, which clarified that section 19955 did not impose page 3 M O R R I S O N & F O E R S T E R L L P an obligation to retrofit existing buildings: “Every existing Effective January, 1997, this well-settled approach was called public accommodation constructed prior to July 1, 1970 … into question when the Disabled Persons Act was amended shall be subject to the requirements of this chapter when any to add the following provision: “A violation of the right of alterations, structural repairs or additions are made to such an individual under the Americans with Disabilities Act of public accommodation. This requirement shall only apply to 1990 (Public Law 101-336) also constitutes a violation of the area of specific alteration, structural repair, or addition this section, and nothing in this section shall be construed and shall not be construed to mean the entire building or to limit the access of any person in violation of that act.” facility is subject to this chapter.” Cal. Civ. Code § 54.1(d), added by Chapter 498, S.B. 1687. While no California court has interpreted this amendment In 1981, the California Office of the State Architect adopted in regard to barrier removal, a federal district court has the first set of state standards for access to replace the ASAS. concluded that the amendment permits a plaintiff to seek These regulations took effect in 1982 and were codified damages under the state Disabled Persons Act for failure to at Title 24 of the California Code of Regulations. Under Title 24, buildings were required to comply with access standards only when newly constructed, or when certain triggering alterations were undertaken. See “Accessibility for Existing Buildings,” Cal. Code Regs. Title 24 § 1134B.1, 2 (provisions apply only to “existing buildings and facilities, when alterations, structural repairs or additions are made to such buildings or facilities…”). Title 24’s treatment of triggering alterations is similar to their remove barriers to access as required Existing facilities should be assessed on a continuing basis to determine whether there are access barriers, and such barriers should be removed where it is readily achievable treatment under the ADA, with requirements to make accessible the path of to do so Timber Cove Lodge Marina Resort, 2002 U.S. Dist. Lexis 1709. *21-*22 (E.D. Cal., Jan. 17, 2002) (Lodge was exempt from Title 24, because no alterations, structural repairs, or additions had been made since it was constructed in 1973; the 1997 amendment to the Disabled Persons Act, however, permitted plaintiff nonetheless to seek damages for alleged failure to remove barriers). Although there are good arguments as to why the 1997 amendment should not be construed to create state barrier-removal obligations,10 the travel, as well as the facilities, serving an altered area. See Cal. Code Regs. Title 24 § 1134B.2.1. by the ADA. Pickern v. Best Western question would have to be viewed as unsettled. Accordingly, public accommodations in California face potential exposure For years, it was well established that no barrier removal to damages under state law with regard to barrier removal. obligation existed under California’s public accommodations laws (including Cal. Civ. Code § 54, et seq., Cal. Gov’t Code One who violates the Disabled Persons Act is liable “for each § 4450, et seq., and Cal. Health & Safety Code § 19955, offense for the actual damages and any amount as may be et seq.). Marsh v. Edwards Theatres Circuit, Inc., 64 Cal. determined by a jury, or the court sitting without a jury, up App. 3d 881, 888 (1976) (affirmative conduct to modify to a maximum of three times the amount of actual damages facilities “is only required when directed by those sections but in no case less than one thousand dollars ($1,000) .…” dealing with construction of new facilities or with the repair Cal. Civ. Code § 54.3. In addition to damages, remedies and alteration of existing facilities.”) facilities (emphasis added); for violations of the Disabled Persons Act include injunctive Deukmejian v. CHE, Inc., Inc. 150 Cal. App. 3d 123, 133 (1983) relief (Cal. Civ. Code § 55) and attorney’s fees (Cal. Civ. (reaffirming Marsh). Code § 54.3). page 4 E M P L O Y M E N T Practical Implications L A W C O M M E N TA R Y the facility containing dates of construction and alterations, and an analysis, in consultation with an access expert, or Faced with the well-established barrier removal obli- whether their building complied with state and federal gations under the ADA and the potential exposure to requirements in existence at the time the projects were damages under state law for failure to comply with these undertaken. obligations, owners, lessees, and operators of public accommodations should consider taking steps to reduce this exposure. Conclusion 11 State and federal disability access laws entail substantial obliExisting facilities should be assessed on a continuing basis gations for existing facilities as well as for new construction to determine whether there are access barriers, and such and alterations. Recent judicial construction of these laws barriers should be removed where it is readily achievable effectively has combined the greater scope of the ADA with to do so. In most cases, professional guidance is advis- the broader remedies under state law. Prudent owners and able. In addition, the DOJ publishes a useful “Checklist operators of facilities used as public accommodations, as well for Readily Achievable Barrier Removal” which is designed as those contemplating acquiring such facilities, may want to help people identify accessibility problems and solu- to take this as an occasion to reassess their compliance with tions in existing facilities in order to comply with the ADA. these laws. The checklist counsels the following priorities for planning readily achievable barrier removal projects: (1) accessible James E. Boddy, Jr. is Of Counsel in the San Francisco office approach and entrance; (2) access to goods and services; and can be reached at 415-268-7081. Lindsay E. Harris is an (3) access to restrooms; and (4) any other measures neces- attorney who was formerly in the San Francisco office. sary. Checklist for Readily Achievable Barrier Removal, p. 3, located on the DOJ website at http://www.ada.gov. LABOR BOARD REVERSES FIELD ON NON-UNION DISCIPLINARY INTERVIEWS Leases and contracts should be reviewed to specify who has responsibility for ensuring compliance with access standards, for defending disability actions, and for indemnifying other parties for any liability. While such contractual allocation of responsibilities does not provide a defense against state or federal disability access claims, it can allocate the burdens of defense and/or liability as among the potential defendants to such an action. By James E. Boddy. Jr. F or the third time in 22 years, the National Labor Relations Board has changed its mind on whether employers must accede to requests from non-union employees to have co-workers present for investigatory interviews that may lead to discipline. In its most recent encounter with the issue, the Board held in IBM Corp., 341 Those who contemplate purchasing or leasing public NLRB No. 148 (2004) that non-union employers have no accommodations in California (including through mergers such obligation. Accordingly, if a non-union employee asks and acquisitions where real assets are involved) should to have a co-worker present during an investigatory inter- consider including ADA/Title 24 access issues in their view, the employer has no obligation under the National due diligence. This might include both assessing “readily Labor Relations Act to grant the request. Though the achievable” barrier removal and determining whether employer now has no obligation to accede to the request, new construction and alterations complied with applicable the employee still has a right to ask, and so cannot be disci- standards. This generally requires a construction history of plined for making the request. page 5 M O R R I S O N & F O E R S T E R L L P The tortured history of this issue begins with the Supreme employee’s request for the presence of a co-worker during Court’s decision in NLRB v. Weingarten, 420 U.S. 627 an investigatory interview. (1975). There, in a union setting, the Court held that an employer violates section 8(1) of the National Labor Three years and several political appointments later, the Relations Act (“NLRA” or the “Act”), 29 U.S.C. § 158(a)(1), Board reversed itself in Sears Roebuck & Co., 274 NLRB if it denies an employee’s request to have a union repre- 230 (1985), holding that Weingarten rights do not apply sentative present at an investigatory interview which the in a non-union setting. In Sears, the Board concluded that employee reasonably believes could lead to discipline. The such rights are not grounded in section 7, but in other Court’s analysis began with section 7 of the NLRA, which provisions of the Act dealing with union representation. gives employees the right to engage in concerted activity for To award unrepresented employees the right to have a co- mutual aid and protection. Requesting worker present, the Board held, would a union representative, the Court held, be inconsistent with the right of the was a form of concerted activity and thus protected by section 7. Denial of such a request thus interferes with an employee’s section 7 rights, and interference with section 7 rights is an unfair labor practice under section 8(a)(1) of the Act. The employer thus violated section 8(a)(1) when it denied the request for representation. The Court also noted that requiring employers to accede to such requests served important policy goals under the NLRA. The presence of a union representative safeguards not only the particular employee’s interest, but also those In the non-union setting, “an employer’s right to conduct prompt, efficient, thorough, and confidential workplace investigations” outweighs the right of a non-union employees to have a coworker present during an investigatory of the entire bargaining unit; it elimi- interview employer, in the absence of a union, to deal directly with its employees. Thus, the extension of Weingarten rights to non-union employees was not a permissible reading of the Act. The rationale, but not the result, of Sears was modified by the Board in E. I. DuPont & Co., 289 NLRB 627 (1988), where it determined, contrary to Sears, that extending Weingarten rights to non-union employees would be a permissible reading of the NLRA, but held for policy reasons that this should not be done. In 2000, the Board reversed field nates a perceived imbalance of power yet again in Epilepsy Foundation of between labor and management; and it Northeast Ohio, 331 NLRB 676 (2000) provides knowledgeable assistance which may facilitate the and held that Weingarten rights do extend to non-union investigation. The Court did not address whether the obliga- employees. In reaching this result, the Board noted that such tion extended to non-union settings. rights are grounded in section 7 of the Act and that section 7 applies to both union and non-union employees. Thus, the The Board first addressed the non-union setting in Materials Board concluded, there was no statutory basis for having Research Corp., 262 NLRB 1010 (1982) where it held that one rule for union employees and a different rule for non- Weingarten rights extend to non-union employees. Like union employees. See Bergstrom and Schloss, “NLRB Rules employees represented by a union, non-union employees Non-Union Employees Are Entitled to Have a Co-Worker have a right under section 7 to engage in concerted activ- Present During an Investigative Interview,” 12 Emp. Law ity for mutual aid and protection, the Board held, and an Comm. (August, 2000). employer violates that right when it denies the non-union page 6 E M P L O Y M E N T L A W C O M M E N TA R Y Now, four years later, in IBM Corp, the Board has reverted to seek such representation.” You may ask, but you shall not to its position in E. I. DuPont & Co., holding once again receive. If you ask, it shall not be held against you. that Weingarten rights do not extend to the non-union setting. This time the Board acknowledged that the NLRA James E. Boddy, Jr. is Of Counsel in our San Francisco office can be read either to grant such rights or not to grant such and can be reached at 415-268-7081. rights. Both are permissible readings of the Act. Which to choose, therefore, is primarily a policy decision, and the current Board finds that the better policy arguments lie on the side of not extending Weingarten to the non-union setting. In support of its holding, the Board reviewed the various policy arguments presented in Weingarten itself and concluded that they do not apply in the absence of union representation. For example, co-workers, unlike union representatives, do not represent the interests of the entire workforce, but only those of the employee under investigation. Co-workers cannot redress the imbalance of power between employers and employees. Co-workers do not have the same skills as union representatives in resolving disputes, and the presence of co-workers may compromise the confidentiality of investigations. Further, the Board found, circumstances have changed since its earlier decisions, such that employers must conduct confidential investigations more often than in the past, as with sexual harassment claims and to maintain a drug-free workplace. Important among the changed circumstances, in the Board’s view, is the “aftermath” of September 11, which provides “a new vitality” to these policy considerations. Thus, in the non-union setting, “an employer’s right to conduct prompt, efficient, thorough, and confidential workplace investigations” outweighs the right of a nonunion employees to have a co-worker present during an investigatory interview. Accordingly, at least for the time being, a non-union employer does not violate the NLRA by denying an employee’s request for the presence of a co-worker during an investigatory interview. There is a caveat, however. While holding that the non-union employer has no obligation to accede to such a request, at the same time the Board held that employees do have the right to ask. Thus, employees “cannot be disciplined for asserting … the right 1 Several years prior to the ADA’s passage, for example, a jury awarded $556,000 under California’s disability access laws to a disabled college student who could not obtain access to a restaurant. More recently, a visually disabled plaintiff received $1.37 million in settlement of her California state law claims against a restaurant for disability access violations and negligence. And just last year, an onerous disability access settlement played a role in the decision to close a popular pancake restaurant, founded in San Francisco’s Union Square in 1938. 2 Title III also identifies other behaviors which constitute discrimination, such as the failure to modify policies, practices, or procedures (42 U.S.C. § 12182 (b) (2) (A) (ii)) and failure to provide auxiliary aids and services (42 U.S.C. § 12182 (b)(2)(A)(iii)). These additional bases of liability are beyond the scope of this article. 3 28 C.F.R. § 36.402(b). 4 Appendix B to Part 36 — Preamble to Regulation on Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (July 26, 1991) at 627. 5 The DOJ limits the application of this phrase to “those barriers that are an integral part of the physical structure of the facility.” Part 36, App. B, 28 C.F.R. 36.304. Examples include permanent signage, alarm systems, and “the presence of physical partitions that hamper the passage of sound waves between employees and customers.” Id. An entity may also have an obligation to provide communication equipment such as TDD’s and assistive listening devices, but such an obligation is appropriately determined under the requirements for auxiliary aids and services at 28 C.F.R. 36.303. Id. 6 Title III’s barrier removal obligations became effective on January 26, 1992. See 28 C.F.R. 36.508. 7 Examples of steps to remove barriers provided in the applicable regulations include installing ramps, making curb cuts in sidewalks and entrances, repositioning shelves, rearranging tables, chairs, vending machines, display racks, and other furniture, repositioning telephones, adding raised markings on elevator control buttons, installing flashing alarm lights, widening doors, installing offset hinges to widen doorways, installing accessible door hardware, installing grab bars in toilet stalls, rearranging toilet partitions to increase maneuvering space, insulating lavatory pipes under sinks to prevent burns, installing a raised toilet seat, installing a full-length bathroom mirror, repositioning the paper towel dispenser in a bathroom, creating designated accessible parking spaces, installing an accessible paper cup dispenser at an existing inaccessible water fountain, removing high-pile, low density carpeting, or installing vehicle hand controls. See 28 C.F.R. § 36.304(b). 8 In any enforcement action by the Attorney General, however, the court may award monetary damages or assess civil penalties. Punitive damages are not permitted. 42 USC § 12188(B). page 7 M O R R I S O N & F O E R S T E R L L P 9 VerdictSearch California Reporter, Verdict Date: 11/03/03, Californians for Disability Rights v. Mervyn’s California Inc.; No. 2002-51738. The court was persuaded that Mervyn’s presented substantial evidence to substantiate a so-called “fundamental alteration” defense, which permits a policy or practice to continue if to modify it would “fundamentally alter” the nature of the goods or services being provided. 42 U.S.C. 12182(2)(A)(ii). Morrison & Foerster represented Mervyn’s in this action. 10 For example, similar language in another California disability access law has been held not to impose a barrier removal obligation. Thus, since 1987, the Unruh Civil Rights Act, Cal. Civ. Code Section 51 et seq., also has prohibited discrimination on the basis of disability in public accommodations. Like the Disabled Persons Act, the Unruh Act was amended (in 1992) to provide that “[a] violation of the right of any individual under the Americans with Disabilities Act of 1990 … shall also constitute a violation of this section.” Cal. Civ. Code § 51(f). While this amendment created some uncertainty as to whether the Unruh Act requires barrier removal, at least one court has held that it does not. See Arnold v. United Artists Theatre Circuit, Inc., 158 F.R.D. 439, 444 n.1 (N.D. Cal. 1994) (in amending Unruh, the California Legislature intentionally declined to adopt and incorporate any ADA standards requiring the physical modification of existing facilities and accordingly Unruh does not mandate removal of barriers.) This newsletter addresses recent employment law developments. Because of its generality, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. 11 Editor: Lloyd W. Aubry, Jr., (415) 268-6558 Similarly for new construction and alterations, those subject to the disability access laws should seek professional guidance to ensure compliance with applicable laws. Various resources are also available to assist compliance. For example, the DOJ operates a toll-free ADA information line (800-514-0301 voice and 800-514-0383 TDD). ADA specialists are available to discuss how the technical requirements pertain to individual situations. Online resources are also available. See http://www.ada.gov. In addition, tax incentives are available to businesses to help cover the cost of access compliance, including a tax credit that is available for small businesses, and a tax deduction that is available for businesses of any size. Fact Sheet 4, “Tax Incentives for Improving Accessibility,” published online at http://www.ada.gov. SAN FRANCISCO Elizabeth P. Allor Lloyd W. Aubry, Jr. James E. Boddy, Jr. Judith Droz Keyes James C. Paras Linda E. Shostak Walter M. Stella PALO ALTO David J. Murphy Eric A. Tate Raymond L. Wheeler Tom E. Wilson LOS ANGELES Sarvenaz Bahar Michael Chamberlin Lisa von der Mehden Klerman Timothy F. Ryan Janie F. Schulman B. Scott Silverman Marcus A. Torrano NEW YORK Miriam H. Wugmeister CENTURY CITY Ivy Kagan Bierman ORANGE COUNTY Robert A. Naeve Brian C. Sinclair SAN DIEGO Rick Bergstrom Craig A. Schloss DENVER Stephen S. Dunham Steven M. Kaufmann Tarek F.M. Saad LONDON Ann Bevitt Simeon Spencer David C. 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