Copyright © 2013 DynaVox Systems LLC All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of the publisher. Copyright protection claimed includes all forms and matters of copyrightable material and information allowed by statutory or judicial law or hereafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as screen displays, menus, etc. Although every precaution has been taken in the preparation of this publication, the publisher assumes no responsibility for errors or omissions. For information, write to: In North America: DynaVox Systems, LLC 2100 Wharton Street, Suite 400 Pittsburgh, Pennsylvania 15203 USA The European Authorized Representative is: DynaVox and Mayer-Johnson Pure Offices Plato Close Lower Cape Tachbrook Park Leamington Spa Warwickshire CV34 6WE United Kingdom United Kingdom DynaVox® is a registered trademark of DynaVox Systems, LLC. DynaVox EyeMax and DynaVox Vmax+ are registered trademarks of DynaVox Systems LLC. All other brand and product names mentioned are trademarks or registered trademarks of their respective holders. Part # 401216-C Third Edition Published March 2013 Created in the United States of America ii DynaVox Table of Contents Table of Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Emergency Use (Intended Use of This Product) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Strains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Light Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 3 3 4 Chapter 2: Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 What’s In The Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Care & Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6 6 7 8 Chapter 3: Installation & Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connecting EyeMax to Maestro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connecting EyeMax to Vmax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Charging the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Mounting the EyeMax System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Proper Mounting Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Eye Track Status Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Chapter 4: Series 5 Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Adjusting the Eye Tracking Selection Method Settings . . . . . . . . . . . . . . . . . . . . . . . . . Modify Zoom Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Highlight Rules Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Eye Tracking Assistance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Advanced Eye Tracking Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Eye Tracking Calibration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modify Additional Desktop Settings (Open Devices Only) . . . . . . . . . . . . . . . . . . . . Using Hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Dashboard Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Pause Selection Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Zoom Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Define the Hotspot Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speak Button in the Message Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Define the Speak Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . EyeMax User’s Guide Part # 401216-C 23 29 32 34 37 39 42 44 46 48 49 50 53 53 iii Table of Contents Chapter 5: Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 General Calibration Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Calibrate Eye Tracking (via Eye Tracking Dashboard) . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Calibrate Eye Tracking (via System Menus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Chapter 6: Navigator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Navigator Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Keyboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigator Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the Navigator User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 61 63 65 Chapter 7: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Calibration Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 General Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 iv DynaVox 1 Introduction This document describes the installation and use of the DynaVox EyeMax for eye tracking. The EyeMax enables a user to make selections by fixing his or her gaze at specific objects on the device screen. Once the EyeMax is properly connected and calibrated, conversation, environmental control, and even email and the Internet are only a blink (or gaze) away. Be sure to read through the step-by-step instructions in this document to learn the proper installation methods and ways to customize the software to best suit the needs and capabilities of the device user. DYNAVOX EYEMAX SYSTEM OPTIONS Vmax+ with EyeMax EyeMax User’s Guide Part # 401216-C Maestro with EyeMax 1 Chapter 1: Introduction SYSTEM REQUIREMENTS In order to use the EyeMax properly, you must have the following: • DynaVox speech generating device. The EyeMax connects to two different models of speech generating device: • DynaVox Maestro • DynaVox Vmax+ Dual Core NOTE See the picture on the previous page for reference. • DynaVox Series 5 Software: No matter if you use a Maestro or a Vmax+, your speech generating device must be running version 1.07.2 (or later) of the Series 5 Software. • Mounting system. The EyeMax System (EyeMax + speech generating device) is not a hand-held system. It must be securely mounted for proper positioning. ABOUT THIS USER’S GUIDE This document contains descriptions of and instructions for performing the basic operations of your EyeMax. Throughout the text, you will find the following kinds of comments: NOTE This document offers notes on making the most of your communication system. These notes are designed to highlight features that can be used to make the device a better fit for an individual user, or point out other important considerations. CAUTION You should always be sure to read the notes beside the caution symbol. These notes contain very important information to help you use your DynaVox hardware safely, and to prevent device damage and loss of information. REFERENCE Many of the topics in this document are explained in more detail in the Series 5 Searchable Help that can be launched on your Maestro/Vmax (or the CD and/or DVD that came with your Maestro/ Vmax). The reference notations include a key word or phrase that can be used to quickly find the topic in the Searchable Help. 2 DynaVox Chapter 1: Introduction EMERGENCY USE (INTENDED USE OF THIS PRODUCT) The Maestro/Vmax and EyeMax are intended for everyday communication situations. They should not be relied upon as a means of communicating emergency medical information. We recommend having multiple ways to communicate information during a medical emergency. CAUTION The EyeMax emits infrared light, which may interfere with infrared-controlled devices. Do not use the EyeMax in the same room with any infrared-controlled device if device failure could affect the safety or health of the user. PHYSICAL STRAINS There are two types of strain that can occur from using any kind of eye tracking device: neck strain and eye strain. This is true for using computer monitors as well. Recommendations for alleviating such ‘monitor eye strain’ may be found by browsing to this Web site: www.mayoclinic.com/health/eyestrain/WL00060. If, at any time, you notice discomfort, pain, or fatigue in either your neck or your eyes, stop using the EyeMax and rest until you feel well again. The length of time that the EyeMax can be used before feeling strain or fatigue will vary from person to person. You should listen to your body and rest when it tells you. Trying out the EyeMax may initially be fatiguing to new users. This may be because they tend to strain their eyes to reach and concentrate upon each target. A typical user will quickly grow accustomed to the eye tracking process, and use of the system will soon become less fatiguing. EyeMax User’s Guide Part # 401216-C 3 Chapter 1: Introduction LIGHT EXPOSURE The EyeMax contains light-emitting diodes (LEDs) that emit light in the near-infrared spectra. This type of infrared (IR) light occurs naturally in sunlight and also in light from incandescent lamps. Several national and international organizations provide guidelines for human exposure to optical radiation, and recommend exposure limits for the eye and skin. The most prominent are: the American Conference of Governmental Industrial Hygienists (ACGIH)1-2 in North America, and the International Commission for Non-Ionizing Radiation Protection (ICNIRP, 1997). In the European Union, there is an Optical Radiation Directive that employs the ICNIRP exposure limits in the workplace. Other organizations recommend product-safety emission limits (ANSI, 2005, 2000, 2007; CIE, 2002; CENELEC, 2002; IEC, 2007; CDRH, 1995). Currently, there are two sets of product safety standards that apply to the use of lamps— including solid-state lamps (LEDs) worldwide. These are: • The CIE Lamp Safety Standard: CIE Standard S009/E-2002, Photobiological Safety of Lamps and Lamp Systems. • The EN 60825-1 Laser Product Safety Standard The maximum level possible with the EyeMax in any setting never gets close to the emission limits set by these standards. A person using the EyeMax during regular operation is exposed to less than 0.1% of the accepted long-time exposure according to EN 60825-1/A1-A2. This exposure is also well within the safety guidelines given in the book, 1996 TLVs and BEIs, by the American Conference of Governmental Industrial Hygienists. 4 DynaVox 2 Hardware Overview This section describes the physical features of the EyeMax, including each of the items in the shipping box. It also identifies each part of the device and its purpose, and also contains tips on properly handling and cleaning the EyeMax. WHAT’S IN THE BOX? When you open the EyeMax box, carefully remove the EyeMax and other items. Make sure that you have received all of the accessories that ship with the EyeMax: • Single sheet describing the contents of the box (EyeMax and accessories) • Allen Wrench: for removing the support leg from the Vmax and installing the handle for the EyeMax (Vmax kit only) • EyeMax Handle: a metal handle to make it easier to carry the DynaVox EyeMax System and help when removing the system from a mount • EyeMax: the EyeMax itself (If you are using the EyeMax with a Vmax, the EyeMax will already be mounted to a Vmax battery door) • USB cable (already connected to the EyeMax) • Power transfer cable (already connected to the EyeMax) • EyeMax power supply/charger • EyeMax User’s Guide (this document) EyeMax User’s Guide Part # 401216-C 5 Chapter 2: Hardware Overview HARDWARE FEATURES This section describes the physical features of the EyeMax. Front The front of the EyeMax contains the following features: EYEMAX - FRONT Camera Eye Lock LEDs Infrared Transmitters 6 • Camera: The camera is mounted in the center of the EyeMax. It works with the IR transmitters to track the movement of the user’s eyes. • Eye Lock LEDs: These green LEDs will light up when the EyeMax has a lock on the position of the user’s eye. • Infrared Transmitters: An IR transmitter is located on each side of the EyeMax. These transmitters help the camera track the movement of the user’s eyes. DynaVox Chapter 2: Hardware Overview Left Side The left side of the EyeMax contains a variety of connector ports that you can use to connect it to your Maestro/Vmax. It also contains power and charging indicators. Refer to the picture below: EYEMAX - LEFT SIDE (ATTACHED TO VMAX) Power Indicator Power Out Port Charging Indicator USB Port Charger Port • Power Out Port: This port connects to the charger port of the Maestro/Vmax. It supplies power to the Maestro/Vmax when both batteries are being charged. • USB Port: This port connects to one of the USB ports on your Maestro/Vmax. • Charger Port: This port connects to the charger that was shipped with your EyeMax. • Power Indicator: This green LED will light up when the EyeMax is powered on. • Charging Indicator: This amber LED will light up when you are charging the batteries of the EyeMax and Maestro/Vmax. When both batteries are fully charged, the LED will go out. NOTE If the charging indicator LED blinks, that means that the EyeMax battery is low, and should be charged immediately. Refer to Charging the Batteries on page 16 for step-by-step instructions. EyeMax User’s Guide Part # 401216-C 7 Chapter 2: Hardware Overview PRODUCT CARE & HANDLING To clean your Maestro/Vmax and EyeMax, first turn the Maestro/Vmax off and then wipe all the hardware gently with a damp cloth or soft paper towel. You may dampen the towel with a mild window cleaner to remove fingerprints, food particles, and dust. Do not use tape or stickers on the Maestro/Vmax touch screen or on any of the plastic cases. Additionally, do not cover the glass over the EyeMax camera or either of the infrared transmitters. They are difficult to remove and may damage the device surfaces. Tape, stickers and other sticky materials can damage the touch screen and interfere with the operation of the devices. Be sure to avoid getting any of your DynaVox devices wet. Never submerge them in water (for example, in dishwater). If your devices accidentally get wet, shut them down immediately and allow them to dry thoroughly. If after 24 hours you find that the devices seem to function normally, there is probably no damage. If the devices fail to function or behave abnormally, contact DynaVox Technical Support: • US and Canada - Monday through Friday, 8:00 a.m. until 7:00 p.m. (Eastern Standard Time): 1-800-344-1778. • UK and Ireland - Monday through Friday, 8:30 a.m. until midnight: +44 (0) 1926 516250. • Other European Countries, Asia Pacific, and the Middle East: please call the dealer from whom you purchased your device. You may need to ship the devices to DynaVox for repairs. CAUTION Never, under any circumstances, disassemble any of your DynaVox hardware - Maestro, Vmax, or EyeMax. Doing so for any reason will void the warranty, and you will be responsible for the cost of any required repairs. 8 DynaVox 3 Installation & Setup This section describes how to properly attach and connect the EyeMax to your DynaVox device (Maestro or Vmax). NOTE Since the device mount and mounting plate may be shipped separately, you may receive your EyeMax kit from DynaVox before you receive the mount. If that is the case, the caregiver can still connect the EyeMax to your Maestro/Vmax, charge the batteries, and begin to get familiar with the Series 5 software. However, the entire system (EyeMax + Maestro/Vmax) must be properly mounted before it can truly be put into use. CONNECTING EYEMAX TO MAESTRO REFERENCE If you want to connect your EyeMax to a Vmax device, see Connecting EyeMax to Vmax on page 13. Installing the Maestro Battery When your Maestro is shipped, the battery is not installed. Before you can turn on your Maestro (or connect the EyeMax and its bracket), you must install the battery. NOTE If your Maestro battery is already installed, skip to Connecting the Bracket, EyeMax, & Mounting Plate on page 11. 1. Lay the Maestro face down on top of a soft cloth on a flat surface. NOTE Before you install the battery, write down the serial number shown on the back of the Maestro (use the space provided in the How to Get Additional Help section the Quick Start Guide that shipped with your Maestro). You will need this serial number in case you need to contact DynaVox Technical Support. EyeMax User’s Guide Part # 401216-C 9 Chapter 3: Installation & Setup 2. Make sure that the 2 battery buttons (p. 5, #9) are in the "outside" (unlocked) position. MAESTRO BATTERY BUTTONS Battery Buttons 3. Place the battery in the battery well, lining up the small horizontal lines on the battery with those on either side of the battery well. 4. Slide the battery "up" (towards the front of the Maestro). Make sure that the battery is in complete contact with the Maestro, along the entire front wall of the battery well. 5. While holding the battery securely in this position, slide the 2 battery buttons to the "inside" (locked) position. 10 DynaVox Chapter 3: Installation & Setup Connecting the Bracket, EyeMax, & Mounting Plate 1. With the Maestro laying screen down (on a soft cloth), place the bracket on the back of the Maestro. Use a Phillips-head screwdriver to tighten the screw in the center of the device, just above the battery (circled in the picture below). BRACKET ON BACK OF MAESTRO 2. Connect the EyeMax to the bracket, below the Maestro. Use a Phillips-head screwdriver to tighten the 4 screws in the back of the EyeMax (circled in the picture below). EYEMAX CONNECTED TO BRACKET 3. Connect the mounting plate to the bracket, just below the handle. Use a Phillips-head screwdriver to tighten the 2 screws at the top of the mounting plate (circled in the picture below). EyeMax User’s Guide Part # 401216-C 11 Chapter 3: Installation & Setup MOUNTING PLATE (EXAMPLE) CONNECTED TO BRACKET Making the Power & USB Connections - EyeMax to Maestro 1. Connect the cable coming from the USB port on the EyeMax to one of the USB ports on the right side of your Maestro (as indicated in the picture below). 2. Connect the cable coming from the Power Out port on the EyeMax to the charger port on your Maestro (as indicated in the picture below). POWER & USB CONNECTIONS BETWEEN EYEMAX & MAESTRO Maestro Charger Port Maestro USB Port EyeMax USB Port EyeMax Power Out Port Now that the EyeMax and the Maestro have been connected, you can charge the batteries in both devices. You should charge the batteries for at least 4 hours before turning the Maestro on (see Charging the Batteries on page 16). 12 DynaVox Chapter 3: Installation & Setup CONNECTING EYEMAX TO VMAX REFERENCE If you want to connect your EyeMax to a Maestro device, see Connecting EyeMax to Maestro on page 9. Installing/Replacing the Vmax Battery When your Vmax is shipped, the battery is not installed. Before you can turn on your Vmax, you must install and charge the battery. NOTE You may also follow the steps below if you need to replace the battery in your device with a new battery from DynaVox Technologies. If the battery in your Vmax becomes unable to maintain power after being charged, it could need to be replaced. You can order a replacement battery by contacting DynaVox Customer Service/Sales Support. To install (or replace) the battery in your Vmax: 1. If you are replacing a battery, turn the device off and, if necessary, disconnect the charger. 2. Lay your device face down on top of a soft cloth on a flat surface. You should be looking at the support leg and the battery door on the back of the device. 3. Extend the support leg to uncover the battery door. 4. Using a flat-head screwdriver (or a coin), loosen the two screws that hold on the battery door by turning them to the left (counter-clockwise). The screws cannot be removed completely; when they are loose, they will spring up slightly from the battery door. VMAX BATTERY DOOR SCREWS (SUPPORT LEG NOT SHOWN) Battery Door Screws EyeMax User’s Guide Part # 401216-C 13 Chapter 3: Installation & Setup 5. Lift the battery door away from the device’s case and put it in a safe place (you will need it again if you ever disconnect the EyeMax from your Vmax). NOTE If you are replacing the current battery, lift it out of the battery well and set it aside. 6. Locate the connector slots on the bottom of the battery and the connector in the left side of the battery well on the device case. Then, place the battery into the device case so that the connectors fit together. The battery should lie flat in the battery well. At this point, you must connect the battery door that is attached to the EyeMax, and make the necessary cable connections between the two devices. Continue with Connecting EyeMax to Vmax on page 14. Connecting EyeMax to Vmax The EyeMax is already attached to a replacement battery door for your Vmax. After you have installed the battery, you should set aside the original battery door that came with the Vmax, and attach the replacement battery door with the EyeMax. After the battery door is in place, you can then make the necessary cable connections between your EyeMax and your Vmax. These instructions pick up where Installing/Replacing the Vmax Battery on page 13 left off. To continue: 1. Place the EyeMax battery door on your Vmax and tighten the screws by turning them clockwise (to the right). You should only have to turn them a quarter-turn or half-turn. NOTE After you replace the battery door, make a note of both your Vmax’s serial number, and the EyeMax’s serial number. They are printed on the label on the battery door. Pull the Vmax+ Quick Start guide out of the Vmax shipping box, and write the two serial numbers in the space provided on the last page. This information will be handy if you ever need to contact DynaVox Technical Support about your Vmax or your EyeMax. You will also need to write the Vmax serial number on the registration card. Set the registration card aside. You can fill it out while the battery is charging. 2. If you plan to keep the EyeMax connected to your Vmax for an extended period, complete this step. (If you plan to disconnect the EyeMax after a brief period, proceed to step 3.) a. Use the supplied Allen wrench to loosen the black plastic “feet” that hold the support leg in place on the back of the Vmax. b. Remove the feet and set them aside. c. Lift the support leg away from the Vmax and set it aside. d. Place the supplied metal handle in the grooves that originally held the support leg. e. Replace the black plastic “feet” to hold the handle in place. f. 14 Unclasp the nylon handle on the bottom of the Vmax, and remove both halves from the strap attachment points (once the EyeMax is installed, this handle is not needed). DynaVox Chapter 3: Installation & Setup Making the Power & USB Connections - EyeMax to Vmax 1. Connect the cable coming from the USB port on the EyeMax to one of the USB ports on the left side of your Vmax (as indicated in the picture below). 2. Connect the cable coming from the Power Out port on the EyeMax to the charger port on the Vmax (as indicated in the picture below). POWER & USB CONNECTIONS BETWEEN EYEMAX & VMAX Charger Port USB Port USB Port Power Out Port Now that the EyeMax and the Vmax have been connected, you can charge the batteries in both devices. You should charge the batteries for at least 4 hours before turning the Vmax on (see Charging the Batteries on page 16). EyeMax User’s Guide Part # 401216-C 15 Chapter 3: Installation & Setup CHARGING THE BATTERIES Each of the DynaVox devices (Maestro/Vmax and EyeMax) has an internal battery, and they must all be charged. It can take up to 4 hours to completely charge the batteries. There are three things to remember about these batteries: • They will both charge at the same time. • You cannot overcharge the batteries. You can leave the charger plugged in continuously, and this will not harm the batteries in any way. • You can still use the EyeMax system to communicate while the batteries are charging. When your Maestro/Vmax battery begins to run out of power, the low battery icon will appear on the right side of the title bar on the touchscreen (refer to the picture below). If you see this icon, you should plug in your device to conserve the remaining power, and you should recharge the batteries as soon as possible. The icon will remain visible until the batteries are recharged. LOW BATTERY ICON IN THE TITLE BAR NOTE If the EyeMax battery begins to run out of power, the charging indicator LED on the left side of the EyeMax will blink (see Left Side on page 7). You should recharge the batteries as soon as possible. If the batteries completely run out of power, your DynaVox devices will automatically shut down. Any unsaved programming will be automatically saved before the devices shut down. You will need to either charge the batteries or plug in the charger before you can turn the devices on again. NOTE It is important to make sure that you use the EyeMax power supply/charger that shipped in the EyeMax box. The Maestro/Vmax charger will not work with the EyeMax. To charge the device’s battery: 1. The EyeMax power supply/charger is shipped in two pieces – the power cord and the DC adapter. Connect these two pieces. 2. Plug the charger jack into the charger port on the left side of the EyeMax. 16 DynaVox Chapter 3: Installation & Setup EYEMAX CHARGER PORT AND CHARGING INDICATOR Charging Indicator Charger Port CAUTION Never connect any other power adapter to your EyeMax. Doing so could cause serious damage to your device. 3. Plug the adapter into an electrical outlet. 4. When the batteries are charging, the amber charging indicators will light up. These indicators are located just above the touch screen on your Maestro/Vmax and on the left side of the EyeMax. 5. When the batteries are fully charged, the charging indicators will go out. You may unplug the charger jack from the EyeMax and unplug the adapter from the electrical outlet. NOTE You can use the devices while they are charging. You cannot overcharge the batteries, so do not be concerned about leaving the devices plugged in overnight. EyeMax User’s Guide Part # 401216-C 17 Chapter 3: Installation & Setup MOUNTING THE EYEMAX SYSTEM The EyeMax System (Maestro/Vmax and EyeMax) must be mounted at the appropriate distance from and angle to the user in order to work properly. NOTE If you are connecting your EyeMax to a Vmax, you should remove the support leg from the back of the Vmax if you intend to keep the EyeMax attached to it for a long time. Refer to Installing/ Replacing the Vmax Battery on page 13. Proper Mounting Position The following specifications describe the “proper mounting” of the EyeMax System: • Distance: 17 - 28 inches from the user’s face (20 - 24 inches is the “optimal distance”) • Angle: parallel to the user’s face • Tilt: tilted to match the user’s head position NOTE The number of different head positions the user has throughout the day should be an important consideration when considering mounting components and options. To set the proper height for the Maestro/Vmax: imagine a line, perpendicular to the user’s face, extending out from the user’s eye. This line should intersect the top of the Maestro/Vmax touch screen. Refer to the diagram below. GUIDELINES FOR PROPER HEIGHT, DISTANCE, AND ANGLE SETTINGS Make sure that the user’s eyes are approximately 17 - 28 inches away from the Maestro/Vmax touch screen. This is the acceptable distance for proper focus of the EyeMax (20 - 24 inches is the “optimal distance”). 18 DynaVox Chapter 3: Installation & Setup NOTE If the user is wearing glasses, positioning the MaestroVmax below the user’s eyeline may help to reduce the possibility of glare reflecting off of the glasses’ lenses. Refer to the alternate angle diagram below as a guideline. You should adjust the height and the tilt of the device to best suit the user’s needs. ALTERNATE ANGLE FOR USERS WITH GLASSES For users leaning to the side, it is helpful to tilt the EyeMax System sideways as well. Rotating the EyeMax System to match the user’s head angle will greatly increase the allowed head movement. PROPER TILT DIAGRAM NOTE The mount that you choose should be easily adjustable for situations when the user or the EyeMax System frequently need to change position. EyeMax User’s Guide Part # 401216-C 19 Chapter 3: Installation & Setup Eye Track Status Window The Series 5 software provides an Eye Track Status window that dynamically displays if the EyeMax System and the user are both positioned properly for optimal use. An example of an Eye Track Status window is shown below. EYE TRACK STATUS WINDOW (EXAMPLE) The green plus signs represent the user’s eyes. The Navigator Dashboard (see Dashboard Popup (example - EyeTracking Dashboard Main) on page 47) contains an Eye Track Status window. You may also use the Page Editor in the Series 5 software to create an Eye Track Status window on any custom page. NOTE You may toggle the image in this menu to display either the live camera image or only the eye glints (green crosshairs that signify the pupil of each eye). To toggle the image, select the triangular button in the lower right corner of the viewing field. When the image is displaying the live camera feed, the button symbol will be green crosshairs. When the image is displaying only the eye glints, the button symbol will change to an eye. REFERENCE The Eye Track Status tool is part of the Message Window tool set in the Tools palette of the Page Editor. For more information, launch the Searchable Help and perform a keyword search on “Message Window Tool.” 20 DynaVox Chapter 3: Installation & Setup Mounting Options The DynaVox ConnectIT Mounting System is the primary mounting system for the EyeMax System. There are also several other mounting options available. Because of this range of options, mounts are not included in the EyeMax kit that you received from DynaVox. For more information about the mounting options available from DynaVox, please contact DynaVox Customer Care and Sales Support. If you purchase a mounting system from DynaVox or directly from another company - such as Daessy or CJT - the specific device mounting plate required can be obtained through those same channels as well. If you purchase a mount from a company that does not specifically serve the AAC market, you may need to obtain a matching mounting plate from DynaVox. There are a large number of desk and wall mounts - such as an Ergotron mount - in the general market that are primarily intended to mount display screens. If you are considering such a mount, please keep the following in mind: • A DynaVox VESA-75 Plate is typically required to attached the device to such a mount. • The weight of the EyeMax System (EyeMax/Maestro) is 6 pounds, 5 oz. The weight of the EyeMax System (EyeMax/Vmax) is 9 pounds, 2 oz. • The ability to properly and easily position the system to match the user's most comfortable position is critical. EyeMax User’s Guide Part # 401216-C 21 Chapter 3: Installation & Setup 22 DynaVox 4 Series 5 Software Settings This section provides instructions for modifying the Series 5 software settings (on your Maestro/Vmax) to match the user’s preferences and capabilities, and optimize the performance of the EyeMax System. ADJUSTING THE EYE TRACKING SELECTION METHOD SETTINGS The Series 5 software provides an Eye Tracking selection method, which enables users to make selections on the Maestro/Vmax screen by directing the onscreen cursor (or highlight) with the EyeMax. Objects can be selected by blinking, dwelling on them for specified amounts of time, or by using an external switch. This unique selection method allows the user to make immediate selections instead of waiting for a scan to highlight the individual items, or without touch. NOTE The software default settings may differ from those that were determined as “ideal” during the user’s trial session with the EyeMax. It may be helpful to contact the person who led the evaluation session, to obtain those software settings. These software settings can also be modified over time, as the user gains experience with the EyeMax, or as the user’s access requirements change. To activate and customize the Eye Tracking selection method: 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Use the Selection Method drop-down menu to choose the Eye Tracking selection method. 3. Select the Selection Method Settings button. The Eye Tracking Settings menu will open. EyeMax User’s Guide Part # 401216-C 23 Chapter 4: Series 5 Software Settings EYE TRACKING SETTINGS MENU 4. Select the Track Eye drop-down menu and select which eye(s) should be traacked by the EyeMax: Both Eyes, Left Eye, or Right Eye. 5. Select the Select With drop-down menu and then choose one of the available options: Blink The software will register a selection when the user gazes at an object and then blinks within a specific length of time. Dwell If the user’s gaze is stopped on an object for a specified length of time, the highlighted object is selected. Blink/Dwell If the user’s gaze is stopped on an object for a specified length of time, the highlighted object is selected. The object may also be selected if the user blinks on it before the time elapses. External Switch The software will select the highlighted object when an external switch is activated. The Select With drop-down menu will close and display the chosen option, and the button(s) to the right of the drop-down menu will change to reflect the chosen option. 6. Use the button(s) to the right of the Select With drop-down menu to refine the settings for your chosen method of selection: 24 • If you chose Blink, proceed to step 7. • If you chose Dwell, proceed to step 8. • If you chose Blink/Dwell, proceed to step 9. DynaVox Chapter 4: Series 5 Software Settings • If you chose External Switch, proceed to step 10. 7. If you chose the Blink option or the Blink/Dwell option in the Select With drop-down menu, select the Blink Settings button (the Blink Settings menu will open) and complete the rest of this step: BLINK SETTINGS MENU NOTE The Primary Action drop-down menu is set to Select by default. a. If you want the software to perform a secondary action when you maintain the blink for a specified length of time, select the Secondary Action drop-down menu and choose the desired action. b. The Requires Both Eyes to Select check box is enabled by default. You may clear the check box if you want to blink only one eye to trigger a selection. NOTE If you chose to calibrate only one eye (in the Eye Tracking Settings menu), the Requires Both Eyes to Select check box is automatically disabled. c. Adjust the sliders to increase or decrease the time frames for each of the selection options: • EyeMax User’s Guide Part # 401216-C Select and drag the Blink Time slider to adjust the time that you must maintain the blink to make a selection (the primary action). 25 Chapter 4: Series 5 Software Settings • Select and drag the Secondary Time slider to adjust the additional time that you must maintain the blink to trigger the secondary action. • Select and drag the Cancel Time slider to adjust the total time that you must maintain the blink to cancel all actions (primary or secondary). NOTE If any selection method other than Touch Enter is currently active, selecting a slider thumb will open the Enter Value menu, with the current value displayed. (If Touch Enter is the current selection method, you must double-select a slider thumb to open the Enter Value menu.) Use the numbered keys to enter a new value and select the OK button when finished. The new value will be displayed on the slider thumb. The color-coded time frame bar at the bottom of the menu displays the cumulative time periods for each of the selection options. d. Select the OK button to close the Blink Settings menu, and proceed to step 11. 8. If you chose the Dwell option or the Blink/Dwell option in the Select With drop-down menu, select the Dwell Settings button (the Dwell Settings menu will open) and complete the rest of this step: DWELL SETTINGS MENU a. Use the Dwell Time slider to adjust the length of time your eyes must pause on an object to make a selection. Select the slider thumb and drag it to the right to increase the dwell time, or drag it to the left to decrease the dwell time. NOTE If you are using an open EyeMax device, you may select the Additional Desktop Settings button to define the settings used when this selection method is extended to the Windows desktop. Refer to Additional Desktop Settings for Selection Methods (Eye Tracking) on page 8 for more information. b. Select the OK button to close the Dwell Settings menu, and proceed to step 11. 9. If you chose the Blink/Dwell option in the Select With drop-down menu, complete both steps 7 and 8 before proceeding to step 11. NOTE If you chose the Blink/Dwell option, you may want to define a longer dwell setting in the Dwell Settings menu, to allow more time to blink. 26 DynaVox Chapter 4: Series 5 Software Settings 10. If you chose the External Switch option in the Select With drop-down menu, and plan to use an external switch, you may proceed to step 10. However, if you want to use a computer keyboard instead of a switch, and you want to define the keyboard key that will provide the switch input, select the Switch Settings button (the Switch Settings menu will open) and complete the rest of this step: SWITCH SETTINGS MENU a. Select the acts as Switch 1 drop-down menu and then select the key that you want to act as the switch input. Use the scroll bar to view all of the available options. The drop-down menu will close and display the selected option. NOTE The Eye Tracking selection method only recognizes input from Switch 1. You cannot use two switches during eye tracking. b. Select the OK button to close the Switch Settings menu. 11. Select the Zoom check box if you want the device to zoom in on an area of the touch screen whenever a selection is made. Otherwise, make sure the Zoom check box is not selected. a. If you enable the Zoom check box, the Zoom Settings button will be enabled. Select the Zoom Settings button to customize the style and behaviors of the zoom function. Continue with Modify Zoom Settings on page 29. Then return here. 12. Select the Highlight Target check box in the Eye Tracking Settings menu if you want to highlight the area of the touch screen that is being selected. Otherwise, make sure the Highlight Target check box is not selected. • If you enable the Highlight Target check box, the Highlight Rules button will be enabled. Select the Highlight Rules button to customize the style and appearance of the screen highlight. Continue with Modify Highlight Rules Settings on page 32. Then return here. 13. Many individuals who use eye tracking equipment depend on seeing the screen cursor. Select the Show Cursor check box if you want the cursor to be visible on the touch screen. Otherwise, make sure the Show Cursor check box is not selected. EyeMax User’s Guide Part # 401216-C 27 Chapter 4: Series 5 Software Settings NOTE The Eye Tracking selection method only recognizes input from Switch 1. You cannot use two switches during eye tracking. 14. Select the Click check box if you want your EyeMax device to make an audible sound when it selects an object. You may also use the Volume slider to increase or decrease the volume of the click. If you do not want to use audio feedback for object selection, make sure that the Click check box is not selected. 15. Select the Assistance Settings button to open the Assistance Settings menu, which offers several features designed to provide aid when the user’s eyes fall out of the camera view, and can provide information when additional calibration would be helpful. Continue with Modify Eye Tracking Assistance Settings on page 34. Then return here. 16. To enable or adjust the advanced eye tracking settings, refer to Modify Advanced Eye Tracking Settings on page 37. Then return here. 17. To customize the speed of the calibration process, as well as the images used, select the Calibration Settings button. Continue with Modify Eye Tracking Calibration Settings on page 39. Then return here. 18. Select the OK button to save the settings and close the Eye Tracking Settings menu. 19. Select the OK button to close the Setup menu. NOTE The touch screen is still available for making selections, even when the software is set to use Eye Tracking as the selection method. This is for the benefit of a caregiver, who might need to make occasional software adjustments. In those situations, the caregiver may want to cover the EyeMax camera with his/her hand, or a self-adhesive note pad, so that his/her eyes do not trigger an unintended selection in the software. 28 DynaVox Chapter 4: Series 5 Software Settings Modify Zoom Settings The Eye Tracking selection method can use the zoom feature to magnify an area of the touch screen, making it easier to read (and select) objects on the touch screen. The Zoom Settings menu enables you to customize the behavior of the zoom feature. ZOOM SETTINGS MENU 1. Select the Start Zoom With drop-down menu and choose how often the zoom feature will be activated: • Every Selection - Every selection activates the zoom. • Zoom Hotspot - Select the Zoom Hotspot, and then your next selection activates the zoom. NOTE Select the Hotspot Settings button to adjust and position the Zoom Hotspot. See Using Hotspots on page 44 for more information. • Secondary Blink (Eye Tracking) - The secondary blink activates the zoom. • System Menus Only (Smart Zoom) - The zoom is only activated when you navigate the system menus. It does not zoom on pages or popups. 2. Select the Zoom Area drop-down menu and choose how much of the touch screen will show the magnified area: • EyeMax User’s Guide Part # 401216-C Entire Screen - Shows the magnification on the entire screen and displays the Zoom Toolbar. 29 Chapter 4: Series 5 Software Settings • Inset - Shows the magnification on a small area of the screen. In the example below, the top picture shows the normal magnification. The bottom 2 pictures show the difference between the Zoom Area options when the “my home” button is selected. ZOOM AREA OPTIONS - ENTIRE SCREEN (BOTTOM LEFT), INSET (BOTTOM RIGHT) 3. Use the Zoom Amount (%) slider to adjust the initial magnification factor of the zoom. Move the slider thumb to the right to increase the initial zoom, or to the left to decrease the initial zoom. 4. If you want to animate the zoom feature, showing the screen objects enlarge, select the Animate Zoom check box. 5. If you want scrolling (or panning) in the Zoom Toolbar to continue until you make another selection, select the Continuous Scroll/Pan check box. If you leave this check box unchecked, scrolling (or panning) will only move the zoomed area a small amount and then stop. When the Zoom Area is set to Entire Screen, the Zoom Toolbar will appear whenever the zoom is activated. The Zoom Toolbar provides controls that help you move around the zoomed portion of the page, increase or decrease the zoom actor, or even cancel the zoom and start over. The Zoom Toolbar has several settings that you can modify from within the Zoom Settings menu. 30 DynaVox Chapter 4: Series 5 Software Settings 6. Select the Movement Tools drop-down menu and choose the controls to be displayed in the Zoom Toolbar: • Panning - Displays increase zoom, decrease zoom, and arrows that will move the magnified area in the opposite direction of the arrows. • Scrolling - Displays increase zoom, decrease zoom, and arrows that will move the magnified area in the same direction of the arrows. • Close Only - Only the Close control to exit the zoom will be shown. NOTE The example pictures for step 8 show the difference between the scrolling arrows and the panning arrows. 7. Select the Size drop-down menu to choose the margin of the Zoom Toolbar (and the size of the tools). 8. Select the Position drop-down menu to choose the position of the Zoom Toolbar. It can appear in any of the four corners of the touch screen, or around the entire perimeter. Refer to the examples below: ZOOM TOOLBAR POSITION EXAMPLES - BOTTOM LEFT WITH PAN ARROWS (LEFT), TOP RIGHT WITH SCROLLING ARROWS (RIGHT) 9. Select the Toolbar Color box to choose the color of the Zoom Toolbar. 10. Select the Tool Color box to choose the color of the tools within the Zoom Toolbar. 11. Select the Active Tool Color box to choose the color of the tool being selected within the Zoom Toolbar. NOTE Selecting any of the color boxes will open the Color Selector menu, enabling you to select (or create) the desired color. When you have chosen the desired color, select OK to close the Color Selector menu. 12. When you are finished customizing the zoom settings, select OK to save the settings and close the Zoom Settings menu. EyeMax User’s Guide Part # 401216-C 31 Chapter 4: Series 5 Software Settings Modify Highlight Rules Settings The Eye Tracking selection method can use screen highlights to make items on the screen available for selection. The Highlight Rules menu enables you to customize the appearance and behavior of the screen highlight, to make it easier to see. HIGHLIGHT RULES MENU The Highlight Rules menu contains the following controls: 32 Type Use the Type drop-down menu to select the type of highlight: Invert or Outline. Outline Color Select Outline Color to open the Color Selector menu and select (or create) the desired color for the outline. When you have chosen the desired color, select the OK button to close the Color Selector menu. Outline Width Select Thicker to increase the width of the outline. Select Thinner to decrease the width of the outline. Preview Button Select Preview Button to see an example of how the current highlight rule settings will appear. Fill Type Use the Fill Type drop-down menu to select the type of fill you want to use for the currently highlighted object: None, Bottom Up, or Contract (Preferred for EyeMax), which is from the outside edges in). DynaVox Chapter 4: Series 5 Software Settings Drain Select the Drain check box if you want an object that you hovered over (but did not select) to retain its fill for a brief time before draining (this will enable the Drain Delay and the Drain Time sliders). Drain Delay Use the Drain Delay slider to set the time interval that the software will wait before it starts to drain the fill from a screen object. Drain Time Use the Drain Time slider to set the time interval required to completely drain the fill from a screen object. OK/Cancel Select OK to accept the current settings. Select Cancel to close the Highlight Rules menu without accepting any changes. NOTE If the current selection method and highlight type does not support the drain feature, the Fill Type drop-down menu, the Drain check box, and the Drain Delay and Drain Time sliders will not be displayed. When the Fill Type drop-down menu is set to either Bottom Up or Contract, the software will highlight the object that is about to be selected, and will “fill” it with the highlight color. The examples below show the difference between the two fill types. FILL TYPE EXAMPLES - CONTRACT (LEFT), BOTTOM UP (RIGHT) If the Drain check box is selected, screen objects will not lose their fill immediately after you move the cursor off of them. The Drain Delay slider indicates how long an object will maintain its fill before it starts to drain. The Drain Time slider indicates how long it will take screen objects to completely lose their fill. NOTE The Drain options give users the option of not losing their current efforts in selecting an object if their gaze briefly leaves the object. This may allow certain users to successfully select objects of a smaller size than they would otherwise be able to access. EyeMax User’s Guide Part # 401216-C 33 Chapter 4: Series 5 Software Settings Modify Eye Tracking Assistance Settings The Eye Tracking selection method provides a collection of features designed to assist users and caregivers, to alert them when the user changes position and is no longer in the optimal position for eye tracking. These features are visual (to alert the user), audio (to alert a caregiver nearby), and can also be sent via e-mail (to alert a caregiver in another room). You can customize these features to best suit your specific needs. 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Use the Selection Method drop-down menu to choose the Eye Tracking selection method. 3. Select Selection Method Settings. The Eye Tracking Settings menu will open. 4. Select Assistance Settings. The Assistance Settings menu will open. ASSISTANCE SETTINGS MENU 5. Select the Visual Bumpers check box if you want a visual cue that the user’s head is moving out of alignment. If the visual bumpers are enabled, they will display a “red haze” on the perimeter of the screen when the user’s head moves too close to a particular side of the screen. Refer to the following examples: 34 DynaVox Chapter 4: Series 5 Software Settings VISUAL BUMPER EXAMPLES - USER’S HEAD IS TOO FAR LEFT (LEFT), USER’S HEAD IS TOO LOW (RIGHT) NOTE If the user’s head moves too close, the visual bumper will appear as a circle in the middle of the screen. If the user’s head moves too far away, the visual bumper will appear on all 4 sides of the screen border. 6. Select the Audio Bumpers drop-down menu to choose what kind of alert sound (different from the user-activated alarm) you want to play when the user’s head moves out of position. You may choose a Single Sound, a Repeating Sound, or to Send Email to a caregiver. • If you chose Single Sound or Repeating Sound, proceed to step 7. • If you chose Send Email, proceed to step 9. • If you chose Off, proceed to step 11. 7. Select Choose Sound File to select the sound to play as your audio bumper. Use the Select Sound File menu to browse the folders on your device and choose the sound that you want to use. When finished, select OK. The sound you selected will be shown on the Assistance Settings menu. 8. Select the Volume slider to set the volume for the alarm sound. Use the Enter Value window to enter the volume setting (0 - 100, with 100 being loudest). Select OK when finished. Then proceed to step 10. 9. Select the Email Address drop-down menu to choose the recipient of the audio alarm from a predefined list of email addresses. To enter an email address, complete this step: a. Select Edit List. The Email Address List menu will open. b. Select Add to List and use the system keyboard to enter the email address you want to add. Select OK when finished. NOTE You could choose an email address that will send a text message to a caregiver’s cell phone. For example, entering an address of [email protected] (where “4125551212” is the phone number, and “provider.com” is the cellular service provider) may send a text message to the phone, rather than an email message. Check with your cellular service provider for more information about this possibility. EyeMax User’s Guide Part # 401216-C 35 Chapter 4: Series 5 Software Settings c. If there are multiple email addresses in the viewport, you may change the order in which they are listed by selecting an address and then selecting Move Up or Move Down. You may also use Remove from List to delete an email address from this list. d. Select OK to close the Email Address List menu. The addresses in the viewport will appear as options in the Email Address drop-down menu. 10. Select the Timeout drop-down menu, and choose the length of time the user’s eyes need to be out of position before the audio bumper (sound or email) is activated. You may choose from one of the options, or define your own time period by selecting either Other (Minutes) or Other (Seconds) and entering your own value. 11. Select the Enable Gaze Pause check box to enable a pausing feature that allows the user to read the screen without making unwanted selections. • When Gaze Pause is enabled, all the user has to do is look beneath the EyeMax camera (between the LEDs) for a brief time. The Pause Hotspot will appear, containing a the Gaze Pause “red eye” icon (refer to the picture below), and the software will not track eyes to make a selection. PAUSE HOTSPOT SHOWING GAZE PAUSE ICON • In order to resume eye tracking for screen selections, the user simply must look below the EyeMax camera again (or a caregiver could select the Pause Hotspot). 12. If you select the Show Calibration Hint check box, a yellow icon will appear on the Dashboard button whenver your eyes fall out of calibration with the EyeMax. Refer to the following picture: DASHBOARD HOTSPOT SHOWING CALIBRATION HINT NOTE You can also select the Hostpot Calibrates When Hint Is Active check box. This will automatically run the calibration process if you select the Dashboard button when the calibration hint is visible. 13. Select OK to close the Assistance Settings menu. 36 DynaVox Chapter 4: Series 5 Software Settings Modify Advanced Eye Tracking Settings You can set the Series 5 software to perform a specific action if your eyes have been ‘lost’ (out of the camera’s view) for a set amount of time. You can set it to display the Dashboard popup, sound an audible alarm to request help from a caregiver, or both. NOTE If the Series 5 software is in full screen mode, you must display the title bar before following the steps below. On an open Maestro/Vmax, select the triangular button in the upper right corner of the touch screen. On a dedicated Maestro/Vmax, select the power button, and then select Toggle Title Bar. To enable and adjust the advanced settings of the Eye Tracking selection method: 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Use the Selection Method drop-down menu to choose the Eye Tracking selection method. 3. Select Selection Method Settings. The Eye Tracking Settings menu will open. 4. Select Advanced Settings. The Advanced Settings menu will open. EYE TRACKING - ADVANCED SETTINGS MENU 5. Select the check box at the top of the menu. 6. Select the Timeout drop-down menu and choose the time interval that your eyes are ‘lost’ before the software should take action. EyeMax User’s Guide Part # 401216-C 37 Chapter 4: Series 5 Software Settings 7. Select the Action drop-down menu and choose the action the software should take: Open Dashboard The software will open your Dashboard popup (refer to Using the Dashboard Hotspot on page 46). Alarm The device will sound an audible alarm to alert a caregiver or others nearby that your eyes have been “lost” by the EyeMax. Open Dashboard and Alarm The software will open your Dashboard popup and sound an audible alarm. 8. To change the sound used for the alarm, select Change Alarm. Use the Select Sound File menu to browse the folders on your device and choose the sound that you want to use. When finished, select OK. The sound that you selected will be listed next to the Change Alarm button in the Advanced Settings menu. 9. To change the Dashboard settings, select Hotspot Settings (refer to Define the Hotspot Settings on page 50). 10. Select OK to close the Advanced Settings menu. 11. Select OK to save the settings and close the Eye Tracking Settings menu. 12. Select OK to close the Setup menu. 38 DynaVox Chapter 4: Series 5 Software Settings Modify Eye Tracking Calibration Settings The Series 5 software enables you to customize elements of the eye tracking calibration process (colors, symbols, timing, etc.) to best suit the needs of the user. 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Use the Selection Method drop-down menu to choose the Eye Tracking selection method. 3. Select Selection Method Settings. The Eye Tracking Settings menu will open. 4. Select Calibration Settings. The Calibration Settings menu will open. CALIBRATION SETTINGS MENU 5. Select the Background Color drop-down menu to choose the scheme that is closest to the that of the page(s) you will most often use. The options are Navigator Yellow (appropriate for any page set dominated by light-colored buttons), Black, or Grey (appropriate for page sets with a darker color scheme). 6. If you want to use an external switch (or keyboard acting as a switch) to control when the software takes the calibration reading of the user’s eyes, select the Calibrate with Switch check box. When this check box is selected, the calibration process will pause when each new target is displayed. The calibration reading for the current target will not be taken until the user activates the external switch. NOTE This feature is helpful for users who have difficulty maintaining position (or attention) throughout the duration of the calibration process. They can rest or re-position themselves while the target is paused, and can use the external switch to take the calibration reading when they are properly positioned and prepared to continue. EyeMax User’s Guide Part # 401216-C 39 Chapter 4: Series 5 Software Settings 7. Use the Calibration Speed slider to adjust the speed of the calibration target. Select the slider thumb and drag it to the left to slow the target down, or drag it to the right to speed the target up. The display rectangle above the slider will update to reflect the current setting. 8. The buttons at the bottom of the menu allow you to select custom symbols to use as targets in the eye tracking calibration process. To choose a custom symbol, continue with this step: a. Select a blank button at the bottom of the Calibration Settings menu. The Select a Symbol menu will open. SELECT A SYMBOL MENU b. Choose a symbol that you want to use in the eye tracking calibration process. (Refer to Edit the Button’s Symbol for step-by-step instructions and search options.) NOTE You also have the option to choose to use a photo from one of your custom photo albums. Select the Photo Album Browser button to search through the custom photos on your device. Select the photo and then select the OK button to close the Photo Album Browser menu. c. Select OK when finished to close the Select a Symbol menu. 9. Repeat step 8 if you want to use more custom symbols in the calibration process. 10. If you want to remove a symbol (or custom photo) from one of the calibration buttons, complete this step: a. Select the button that you want to clear. The Select a Symbol menu will open. 40 DynaVox Chapter 4: Series 5 Software Settings b. Select No Symbol. The Select a Symbol menu will close, and the button will be cleared in the Calibration Settings menu. 11. Select OK to close the Calibration Settings menu. EyeMax User’s Guide Part # 401216-C 41 Chapter 4: Series 5 Software Settings Modify Additional Desktop Settings (Open Devices Only) The Series 5 software provides additional settings for the Eye Tracking selection method when it is extended to the Windows desktop of an open Maestro/Vmax. NOTE If the Series 5 software is in full screen mode, you must display the title bar before following the steps below. On an open Maestro/Vmax, select the triangular button in the upper right corner of the touch screen. On a dedicated Maestro/Vmax, select the power button, and then select Toggle Title Bar. 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Use the Selection Method drop-down menu to choose the Eye Tracking selection method. 3. Select Selection Method Settings. The Eye Tracking Settings menu will open. 4. Select the Select With drop-down menu, and select either the Dwell or Blink/Dwell option. 5. Select Dwell Settings. The Dwell Settings menu will open. 6. Select Additional Desktop Settings. The Additional Eye Tracking Desktop menu will open. ADDITIONAL EYE TRACKING DESKTOP MENU 7. Select the Show Dwell Time Animation drop-down menu and choose the style for the dwell time animation when making a selection on the Windows desktop: Clock, Contract (Preferred for EyeMax), or None. 42 DynaVox Chapter 4: Series 5 Software Settings NOTE If you find the mouse cursor distracting, select the Show Crosshair check box to remove the mouse cursor. 8. Select the Show Smart Text Entry Button check box to display an “Enter Text” box whenever you move the cursor over a text box or other place to enter text. (Selecting this text box will open the DynaVox system keyboard, so you can use the larger keyboard to enter text. Selecting OK on the system keyboard will place your text in the text box.) SMART TEXT ENTRY BUTTON ON WINDOWS DESKTOP (EXAMPLE) NOTE The Smart Text Entry feature only works with select Windows applications. It does work with Microsoft Internet Explorer, but it does not work with Mozilla Firefox. 9. Select the Enable Smart Highlighting check box to automatically change the shape of the cursor to conform to the shape of the accessible object it is hovering over on the Windows desktop, highlighting the object in the process. 10. Select Activate Series 5 on Mouse Over to automatically bring the Series 5 window (or onscreen keyboard) to the “front” of the Windows desktop priority whenever you mouse over it. (Leaving the check box empty requires you to make a selection in the Series 5 window [or selecting it in the Windows task bar] to give it “focus”.) 11. Use the Pause Box Size group box to define the area your eyes must remain in for the duration of the dwell time for the selection to register. Select either the Small, Medium, or Large check box. 12. Select OK to close the Additional Eye Tracking Desktop menu. 13. Select OK to close the Dwell Settings menu. 14. Select OK to close the Eye Tracking Settings menu. 15. Select OK to close the Setup menu. When you stop your gaze on the Windows desktop (and if you have defined a dwell time), the Series 5 software will show an animation (circular sweep) that indicates the dwell time. If you keep your gaze within the dwell box during the entire animation, the selection will take place. EyeMax User’s Guide Part # 401216-C 43 Chapter 4: Series 5 Software Settings USING HOTSPOTS A “hotspot” is a button that appears on the outside edge of the touch screen of your Maestro/ Vmax. Hotspots provide immediate access to an important page or feature of the Series 5 software. There are three hotspots available: • Dashboard Hotspot - Selecting this hotspot will open a popup (or onscreen keyboard) that you defined as the “Dashboard.” • Pause Selection Hotspot - Selecting this hotspot will prevent the software from registering another selection until the hotspot is selected again. This provides a “resting place” for the selection method. NOTE The Pause Selection Hotspot is only available when the current selection method is set to Mouse Pause or Eye Tracking, and a pause (dwell) setting is active. In Eye Tracking, Gaze Pause is available when blink is active. • Zoom Hotspot - The Zoom hotspot works in conjunction with the zoom feature (see Modify Zoom Settings on page 29). When you select the Zoom Hotspot, the next spot you select on the touch screen will become the center of the zoom area. From there, you can use the zoom functionality to magnify the button (or object) that you want to select. When active, hotspots are always shown “above” the buttons on the current page. They are always accessible. The following example screen shows all three hotspots, active around the touch screen. NOTE The example shows all three hotspots at their largest size. Hotspots can be sized smaller, so that they do not occupy as much room on the screen. 44 DynaVox Chapter 4: Series 5 Software Settings THREE HOTSPOTS (EXAMPLE) Zoom Hotspot (left position) EyeMax User’s Guide Part # 401216-C Dashboard Hotspot (center position) Pause Selection Hotspot (bottom right position) 45 Chapter 4: Series 5 Software Settings Using the Dashboard Hotspot The Series 5 software allows you to assign a popup (and an onscreen keyboard) that will always be accessible with only one selection. This popup (or onscreen keyboard) is referred to as the “Dashboard.” The Dashboard is opened by selecting the Dashboard Hotspot, which is a button that appears (when enabled) along the outer edge of the touch screen (you may choose its position). The Dashboard Hotspot is included in scan patterns, and is always visible on top of the current page. DASHBOARD HOTSPOT ON AN INTERAACT VISUAL SCENE (EXAMPLE) Dashboard Hotspot Selecting the Dashboard Hotspot will immediately open the popup (or onscreen keyboard) that you have designated as the Dashboard. The Dashboard will open on top of the current page or popup. If you are using an onscreen keyboard, selecting the Dashboard Hotspot will open the Dashboard in place of the current onscreen keyboard. NOTE If Eye Tracking is the current selection method, and Show Calibration Hint is active in the Assistance Settings menu, the Dashboard Hotspot may display a yellow circle in the middle. This would indicate that the user may need to improve their eye tracking calibration. Refer to Modify Eye Tracking Assistance Settings on page 34 for more information. 46 DynaVox Chapter 4: Series 5 Software Settings The Navigator Dashboard popup has been assigned as the default Dashboard popup, because it is optimized for eye tracking - it provides immediate access to eye tracking status tools, eye tracking calibration, and an alarm. DASHBOARD POPUP (EXAMPLE - EYETRACKING DASHBOARD MAIN) EyeMax User’s Guide Part # 401216-C 47 Chapter 4: Series 5 Software Settings Using the Pause Selection Hotspot When the Pause Selection Hotspot is turned on, the Series 5 software will not accept any selections on your device (other than touch enter) until the Pause Selection Hotspot is turned off. This allows you to take a break from making selections, and prevents any accidental selections from being made during this time. NOTE The Pause Selection Hotspot is only available when the current selection method is set to Eye Tracking or Mouse Pause, and a pause (dwell) setting is active. In Eye Tracking, Gaze Pause is available when blink is active. The Pause Selection Hotspot can be positioned any of several places around the perimeter of the touch screen (see Using Hotspots on page 44). This hotspot contains an icon that shows the current selection method (see the following picture). EYE TRACKING PAUSE SELECTION HOTSPOT (EXAMPLE) To activate the Pause Selection Hotspot, simply select it. A large pause icon will briefly appear in the middle of the touch screen, and then fade away, and the icon in the center of the Pause Selection Hotspot will turn red. Refer to the following example. PAUSE ICON & RED PAUSE SELECTION HOTSPOT ICON (EXAMPLE) 48 DynaVox Chapter 4: Series 5 Software Settings NOTE You can prevent the icon from showing by clearing the Show Fading Icon check box in the Hotspot Settings menu. When the icon in the Pause Hotspot is red, the pause is enabled. The software will not accept selections again until you select the Pause Selection Hotspot again. Then the large icon will re-appear, and the Pause Selection Hotspot icon will return to its normal color (blue). NOTE If Gaze Pause is currently active, you can turn it off by either selecting the Pause Hotspot on the touchscreen, or by looking at a point below the EyeMax camera (typically right between the two LEDs). Using the Zoom Hotspot The Zoom Hotspot works in conjunction with the zoom feature. When you select the Zoom Hotspot, the next spot you select on the touch screen will become the center of the zoom area. The Zoom Hotspot can be positioned on either the left or right sides, the bottom left or bottom right corners, or the bottom middle of the touch screen (see Using Hotspots on page 44). When this hotspot is active, it will contain the Zoom icon (a plus sign). ZOOM HOTSPOT (EXAMPLE) To activate the Zoom Hotspot, simply select it. The icon in the center of the Zoom Hotspot will turn green. The next location that you select on the touch screen will become the center of the zoom area. You can then use the zoom settings to magnify the portion of the touch screen that you selected (see Modify Zoom Settings on page 29). EyeMax User’s Guide Part # 401216-C 49 Chapter 4: Series 5 Software Settings Define the Hotspot Settings The Hotspot Settings menu enables you to manage the size and placement of the hotspots around the touch screen of your device. You can also use the Hotspot Settings menu to define the Dashboard Popup and Dashboard onscreen keyboard, and access the Zoom Settings menu. To change the hotspot settings: 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Select Interface Features. The Interface Features menu will open. 3. Select the Advanced tab. The options on the Advanced tab pane will be displayed. 4. Select Hotspot Settings. The Hotspot Settings menu will open. NOTE You can also open the Hotspot Settings menu by selecting Hotspot Settings in the Zoom Settings menu. HOTSPOT SETTINGS MENU 5. To define the settings for the Dashboard Hotspot: a. Select the Show Dashboard Hotspot check box to display the Dashboard Hotspot on the touch screen of your device. b. Select the Position drop-down menu in the Dashboard group box and choose the area along the edge of the touch screen where you want the Dashboard Hotspot to be displayed. 50 DynaVox Chapter 4: Series 5 Software Settings c. Select the Size drop-down menu in the Dashboard group box and choose the size of the Dashboard Hotspot. d. Select Dashboard Popup to choose the popup that will open when the Dashboard Hotspot is selected. (The Please select a popup menu will open). • Find the popup by selecting the Search text box and entering the exact name of the popup you want to find. The appropriate popup will be highlighted in the right viewport. Or, visually search through the pages sets in the left viewport (the contents of the selected folder will be shown in the right viewport). Select the desired popup in the right viewport. • Select OK. The Please select a popup menu will close, and the name of the popup you selected will be shown in the Dashboard Popup button in the Hotspot Settings menu. e. Select Dashboard Onscreen Keyboard to choose the onscreen keyboard that will open when the Dashboard Hotspot is selected from an onscreen keyboard. (The Please select an Onscreen Keyboard menu will open). • Find an onscreen keyboard by selecting the Search text box and entering the exact name of the onscreen keyboard you want to find. The appropriate onscreen keyboard will be highlighted in the right viewport. Or, visually search through the pages sets in the left viewport (the contents of the selected folder will be shown in the right viewport). Select the desired onscreen keyboard in the right viewport. • Select OK. The Please select an Onscreen Keyboard menu will close, and the name of the onscreen keyboard you selected will be shown in the Dashboard Onscreen Keyboard button in the Hotspot Settings menu. 6. To define the settings for the Pause Selection Hotspot: NOTE The Pause Selection Hotspot is only available when the current selection method is set to Mouse Pause or Eye Tracking, and a pause (dwell) setting is active. a. Select the Show Selection Hotspot check box to display the Pause Hotspot on the touch screen of your device. NOTE When Eye Tracking is the current selection method, and the Pause Hotspot is enabled, this control becomes a drop-down menu. You can choose either Show Selection Hotspot or Show Gaze Pause. b. Select the Position drop-down menu in the Pause Hotspot group box and choose the area along the edge of the touch screen where you want the Pause Hotspot to be displayed. c. Select the Size drop-down menu in the Pause Hotspot group box and choose the size of the Pause Hotspot. d. You can choose for the software to display a large icon in the middle of the screen whtn the Pause is activated or deactivated (this icon will fade away after a few seconds). To do so, select the Show Fading Icon check box. EyeMax User’s Guide Part # 401216-C 51 Chapter 4: Series 5 Software Settings 7. To define the settings for the Zoom Hotspot, complete these steps: a. Select the Show Zoom Hotspot check box to display the Zoom Hotspot on the touch screen of your device. b. Select the Position drop-down menu in the One-Shot Zoom Hotspot group box and choose the area along the edge of the touch screen where you want the Zoom Hotspot to be displayed. c. Select the Size drop-down menu in the One-Shot Zoom Hotspot group box and choose the size of the Zoom Hotspot. d. Select Zoom Settings to open the Zoom Settings menu, and adjust the parameters of the zoom function. (See Modify Zoom Settings on page 29). 8. If you want the hotspots to appear full-size on the Windows desktop (instead of appearing in a minimized state), check the Show Full-Size Hotspots on Desktop check box (see Adjusting Hotspot Size on the Desktop in the Searchable Help for more information). 9. Select OK to close the Hotspot Settings menu. Keep selecting OK to close all open menus. 52 DynaVox Chapter 4: Series 5 Software Settings SPEAK BUTTON IN THE MESSAGE WINDOW In most cases, selecting any portion of the Message Window on a page will automatically speak its contents. However, the Series 5 software enables you to designate a particular section of the Message Window to serve as the selection area for speaking the Message Window contents. When this section (“Speak button”) is active, the rest of the Message Window will not respond to selections. MESSAGE WINDOW WITH SPEAK BUTTON (EXAMPLE) Speak Button NOTE The Speak button was designed primarily for those who use the Mouse Pause or Eye Tracking selection methods. It allows these users to read and review the contents of the Message Window without inadvertently signalling your Maestro/Vmax to speak. However, it can be useful in other selection methods as well. Define the Speak Button Settings To enable (and define the settings for) the Speak button in the Message Window: NOTE If the Series 5 software is in full screen mode, you must display the title bar. On an open device, select the triangular button in the upper right corner of the touch screen. On a dedicated device, select the power button, and then select Toggle Title Bar. 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Select Interface Features. The Interface Features menu will open. 3. Select the Show a Speak Button check box. 4. Select Speak Button Settings. The Speak Button Settings menu will open. EyeMax User’s Guide Part # 401216-C 53 Chapter 4: Series 5 Software Settings SPEAK BUTTON SETTINGS MENU 5. To change the color of the Speak button, select Speak Button Color (the Color Selector menu will open) and then complete the rest of this step. a. Select the color that you want to use from the options in the Swatches tab pane. If you have saved custom colors, you can select the My Swatches tab control and then select one of the available colors. The display square on the right side of the Color Selector menu will fill with the selected color. b. Select OK to close the Color Selector menu. The Speak Button Settings menu will update to show how the Speak button will look in use. 6. Use the Message Window Text Area slider to define how much of the Message Window will be devoted to displaying text, and how much will be devoted to the Speak button. Select the slider thumb and drag it to the left to make the Speak button wider, or drag it to the right to make it narrower. The display square above the slider will update to reflect the current setting. NOTE If any selection method other than Touch Enter is currently active, selecting a slider thumb will open the Enter Value menu, with the current value displayed. Use the numbered keys to enter a new value and select OK when finished. The new value will be displayed on the slider thumb. 7. Select OK to close the Speak Button Settings menu. Keep selecting OK to close all open menus. The Speak button will appear on the right side of the Message Window on every page. 54 DynaVox 5 Calibration The EyeMax should be properly calibrated in order to accurately track the user’s eyes and make the desired selections on the Maestro/Vmax screen. The following sections describe the process for calibrating the EyeMax. The first method uses the default Dashboard popup, and the second method uses the Eye Tracking Settings menu (available from the Setup menu). While both methods will successfully calibrate the EyeMax, the first method is recommended for eye tracking users who will independently perform the calibration, because it is more direct and it allows the user to select larger buttons throughout the entire process. GENERAL CALIBRATION NOTES When you are calibrating the EyeMax System, consider these general points: • It is important to stay relaxed during the calibration process. If your body is tense, or if your gaze is more intent than normal, this could negatively impact the calibration. You should stay as relaxed as possible, in your normal position, and allow your eyes to gently follow the targets. • Make sure that all of the options in the Eye Tracking Settings menu have been set to meet your needs and abilities (refer to Adjusting the Eye Tracking Selection Method Settings on page 23 for more information). EyeMax User’s Guide Part # 401216-C 55 Chapter 5: Calibration CALIBRATE EYE TRACKING (VIA EYE TRACKING DASHBOARD) The EyeMax should be calibrated in order for the Eye Tracking selection method to work as accurately as possible. It must be able to find your eyes and track their movements. You may need to recalibrate the EyeMax throughout the day, for a number of reasons (e.g., fatigue, shifting positions, etc.). NOTE The recommended Dashboard popup for use with the EyeMax is EyeTracking Dashboard Main.epg. You may need to define the Dashboard popup that opens when the Dashboard Hotspot is selected (refer to Define the Hotspot Settings on page 50). To calibrate the EyeMax using the Dashboard: 1. Make sure that the EyeMax is properly mounted and positioned. Refer to Proper Mounting Position on page 18 for more information. 2. Select the Dashboard Hotspot (blue triangle) in the bottom corner of the touch screen. The Dashboard popup will open. EYETRACKING DASHBOARD MAIN POPUP NOTE You may toggle the image in the center of the Dashboard popup to display either the live camera image or only the eye glints (green crosshairs that signify the pupil of each eye that is being tracked). To toggle the image, select the triangular button in the lower right corner of the viewing field. When the image is displaying the live camera feed, the button symbol will be green crosshairs. When the image is displaying only the eye glints, the button symbol will change to an eye. 3. Select Improve Eye Tracking. 56 DynaVox Chapter 5: Calibration • If you have selected the Calibrate with Switch check box in the Eye Tracking Settings menu, you will be prompted to make a selection using the switch to confirm that the switch is connected to your Maestro/Vmax. If you do not make a selection using the switch within 10 seconds, the calibration will proceed without waiting for switch input at each target. 4. The touch screen will change color and go blank, and a target will appear. The target will go through its animation. Follow the focal point of the target with your eyes. (You may or may not hear a click sound when the calibration reading is taken.) • If you are calibrating with a switch, the target will complete its animation, and then pause. Make sure that both of the EyeLock LEDs on the front of the EyeMax are a steady green color (not blinking), and select your switch. The calibration reading will not take place until you select the switch. 5. Repeat step 4 until you have calibrated using all of the targets the software displays. 6. Once the calibration process is complete, you will be given the option to test your improved calibration. If you select Yes, continue with this step. If you select No, you will return to the Dashboard page. a. A page with several buttons will open, and an image will appear in one of the buttons. Use eye tracking to select the image. b. The image will appear on another button. Continue using eye tracking to select the image wherever it appears. c. When finished with one round of testing, you may choose to quit, or continue testing. If you continue, the buttons get smaller and provide a greater test of the eye tracking calibration. d. When you are finished testing the calibration, you may Close the calibration test, which will take you the last page that was opened before the Dashboard was opened. If the results of the calibration testing on the first page are not satisfactory, a popup with the option to return to the Dashboard will be available. 7. From here, you may make the following adjustments: • To change any of the eye tracking settings, select Settings. A page will open, providing easy access to the settings found in the Assistance Settings menu and Calibration Settings menu (see Modify Eye Tracking Assistance Settings on page 34 and Modify Eye Tracking Calibration Settings on page 39. • To test the current calibration, select Test Eye Tracking. 8. When finished, select Close to close the Dashboard popup. REFERENCE If you have difficulty calibrating the EyeMax, refer to Calibration Issues on page 67 for troubleshooting tips and solutions. EyeMax User’s Guide Part # 401216-C 57 Chapter 5: Calibration CALIBRATE EYE TRACKING (VIA SYSTEM MENUS) The EyeMax should be calibrated in order for the Eye Tracking selection method to work as accurately as possible. It must be able to find your eyes and track their movements. You may need to recalibrate the EyeMax throughout the day, for a number of reasons (e.g., fatigue, shifting positions, etc.). The Series 5 software menus provide a simple process for calibrating the EyeMax. NOTE If this is your first time calibrating the EyeMax, please make sure that all of the options in the Eye Tracking Settings menu have been set appropriately (refer to Adjusting the Eye Tracking Selection Method Settings on page 23 for more information). To calibrate the EyeMax using the system menus: 1. Make sure that the EyeMax is properly mounted and positioned. Refer to Proper Mounting Position on page 18 for more information. NOTE If the Series 5 software is in full screen mode, you must display the title bar. On an open Maestro/ Vmax, select the triangular button in the upper right corner of the touch screen. On a dedicated Maestro/Vmax, select the power button, and then select Toggle Title Bar. 2. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 3. Make sure that the Selection Method drop-down is set to Eye Tracking. If it is not, select the drop-down menu and choose Eye Tracking. 4. Select Selection Method Settings. The Eye Tracking Settings menu will open. 5. Select Improve Calibration. 6. The calibration process will begin. The touch screen will change color and go blank, and a target will appear. The target will go through its animation. Follow the focal point of the target with your eyes. Keep looking at the focal point of the target until the Eye Tracking Settings menu reappears. • If you are calibrating with a switch, the target will complete its animation, and then pause. Make sure that both of the EyeLock LEDs on the front of the EyeMax are a steady green color (not blinking), and select your switch. The calibration reading will not take place until you select the switch. 7. Select OK to close the Eye Tracking Settings menu. 8. Select OK to close the Setup menu. REFERENCE If you have difficulty calibrating the EyeMax, refer to Calibration Issues on page 67 for troubleshooting tips and solutions. 58 DynaVox 6 Navigator User The EyeMax will work with all existing page sets that are available on the Maestro/Vmax, even custom pages. However, the Series 5 software includes a user that was uniquely designed to work with the Eye Tracking selection method. This user is named Navigator. Navigator is targeted towards literate adult users of AAC devices. Navigator is designed to be intuitive and easy-to-use, providing quick, simple methods for communication. Navigator takes advantage of the flexibility and capabilities offered by the Eye Tracking selection method. The buttons are larger, and easier to select with the EyeMax, and the default Dashboard popup provides easy access to the EyeMax calibration menus. NOTE The EyeMax and the Eye Tracking selection method can be used effectively with Series 5 users other than Navigator. Conversely, the Navigator user may be used effectively with selection methods other than Eye Tracking. NAVIGATOR INTRODUCTION When the Navigator user is first launched (and Eye Tracking is the current selection method), an introduction popup will appear. This popup provides you with two options: • Watch a brief introduction video about eye tracking • Start calibrating eye tracking NOTE The Intro popup can also be found by using the Page Navigator menu to search through the Dashboard folder. Refer to the Searchable Help for more information on the Page Navigator menu. EyeMax User’s Guide Part # 401216-C 59 Chapter 6: Navigator User NAVIGATOR INTRO POPUP After you calibrate the EyeMax, you are given the option to test your calibration. • Choosing Yes will take you through a series of test pages that will display a target symbol on a button. Use your eyes to select the target. When you finish with one page of testing, you may choose to continue testing on a page with smaller buttons (to determine the size and number of buttons you can successfully access), or you may stop testing. • Choosing No will take you to the back to your previous page. NOTE If this was your first time through the eye tracking calibration routine, selecting No to finish calibration will automatically take you through the keyboard layout selection process (see Select a Keyboard Layout on page 61). 60 DynaVox Chapter 6: Navigator User SELECT A KEYBOARD LAYOUT The Navigator user enables you to choose the kind of system keyboard you want to use. You can modify the style and position of the letter buttons, command buttons, and the Message Window. KEYBOARD SETUP PAGE (EXAMPLE) 1. The first screen asks you to choose the keyboard layout: Alphabetical or QWERTY. 2. The second screen asks you to choose between Left-Sided and Right-Sided. 3. The third screen asks you to choose the Message Window position: Top or Bottom. NOTE If you want to change your selection at any point, select the Back button to return to the previous screen. The Series 5 software will automatically set the following elements of the Navigator user so that they compliment your keyboard layout choices: • Navigator home page • Dashboard Hotspot placement • Dashboard Onscreen Keyboard • Navigator main page EyeMax User’s Guide Part # 401216-C 61 Chapter 6: Navigator User There are two different ways to start the keyboard layout selection process: 62 • This process is immediately begun after you finish the eye tracking calibration process (see Navigator Introduction on page 59) for the first time. • From the Dashboard (see Dashboard Popup (example - EyeTracking Dashboard Main) on page 47), select the Settings button. Then select Advanced Settings, and then select Keyboard Layout Selection. DynaVox Chapter 6: Navigator User NAVIGATOR MAIN PAGE The Navigator Main Page contains 16 buttons: NAVIGATOR MAIN PAGE (EXAMPLE) NOTE The buttons contained on the Navigator Main Page will always be the same, but their position and order will vary, depending on the choices that the user made during the keyboard setup process (refer to Select a Keyboard Layout on page 61). The example above assumes that "left-sided" and "top" were selected during the Keyboard Setup process. The order and position of the buttons on your Navigator Main page may differ from the example. • Keyboard Only - This page provides a full-screen keyboard for typing novel messages. It also provides access to predictor buttons. • Main Keyboard - This page provides a more detailed full-screen keyboard for typing novel messages. It provides access to predictor buttons, and also to Quickfires and core words for each letter. • Largest Keyboard - This page provides very large targets for the letters. This page can be used when the user is fatigued and having difficulty selecting smaller targets (or when conditions require larger targets). • Alarm - This button will sound an audible alarm, to get the attention of a nearby caregiver. • Storytelling - This page allows you to display a picture, and then enter several statements or questions about that picture. It provides a good framework for telling stories. • Remote Controls - Opens the remote control master page, which allows you to use your Maestro/Vmax to control electronic appliances like TVs, DVD players, radios, and more. EyeMax User’s Guide Part # 401216-C 63 Chapter 6: Navigator User REFERENCE Refer to Chapter 17 in the Searchable Help for more information on remote controls. • Telephone - This page contains tools for sending and receiving telephone calls using various infrared-controllable telephones (or a DynaVox PhoneIT device). It also links to pages that contain phrases for use during the phone conversation. • MP3 Player - Opens the MP3 Player page so you can select MP3 files to play on your Maestro/Vmax. • eBooks - This page enables you to import, open, and read books in electronic format. REFERENCE Refer to Chapter 18 in the Searchable Help for more information on eBooks. • Email - This page allows you to quickly and easily send, receive, and read email messages. (You must have email service and an active Internet connection to use this page.) • Internet - This page provides tools for accessing the Internet. (You must have an active Internet connection to use this page.) • EyeMax Status - This button opens the Dashboard, which provides links to Improve Eye Tracking, Test Eye Tracking, and eye tracking Settings (which provide the means to adjust calibration, assistance, and other parameters without having to open the system menus). NOTE This button is only available when Eye Tracking is the current selection method. If any other selection method is active, this button is blank. • Text Messaging - This button will launch a special keyboard (that follows your keyboard layout selections) with controls for reading and sending text messages over a cellular phone that is linked to your Maestro/Vmax. REFERENCE Refer to Chapter 15 in the Searchable Help for more information on text messaging. 64 • Tools - This page provides tools for modifying the settings of your current selection method and other important interface features, without having to access the Main Menu button in the title bar. • Games - This page provides links to some basic games, such as Concentration and Tic Tac Toe. • OnScreen Keyboards - Displays the group of onscreen keyboards that have been developed for use with the Navigator page set. OnScreen Keyboards enable you to send commands to the Windows environment using the same selection method that you use for the DynaVox Series 5 software. DynaVox Chapter 6: Navigator User REFERENCE OnScreen Keyboards are only available on open Maestro/Vmax devices. Refer to Appendix B in the Searchable Help for more information regarding onscreen keyboards. Every page in the Navigator page set links to the Main Page. No matter which page is currently open, the Main Page is only one selection away. Opening the Navigator User To make the Navigator user the current user on your Maestro/Vmax (if it is not already): 1. Select Main Menu > Setup > Setup Menu. The Setup menu will open. 2. Select the User Manager button. The User Manager menu will open. 3. Select Navigator in the left viewport. 4. Select the Change to Selected User button. 5. Select the Yes button to confirm that you want to change users. 6. Select the Exit DynaVox button to confirm that you want to restart your device software. The Series 5 software will restart. A series of splash screens may be presented for a few moments. Do not make any selections on these screens. Do not select the power button. After a brief period, your device software will automatically restart, with Navigator as the current user. EyeMax User’s Guide Part # 401216-C 65 Chapter 6: Navigator User 66 DynaVox 7 Troubleshooting The following table provides suggestions for coping with several kinds of situations that could be experienced with the EyeMax. We recommend that you take the steps outlined here to see if they solve any problems you might have before contacting DynaVox Customer Service/ Sales Support. CALIBRATION ISSUES Frequent need to recalibrate: general • Increase or decrease the distance between the user and the device (move the device, not the user). Although the optimal distance is 20 - 24 inches, you can change that distance if doing so results in better calibration. • Reassess the tilt and angle of the EyeMax System and adjust it as needed (move the device, not the user). • Adjust the lighting and block sunlight coming into the room from directly behind the EyeMax System. • Check the Eye Track Status menu (or the Eye Track Status tool in the Eye Tracking Dashboard) to ensure that the device is positioned properly and that the eyes are in view of the EyeMax camera. There should be a large green “+” mark on each pupil, and two smaller green “+” marks below each pupil. If there is a bright glint in another location (e.g., on wire-rim glasses rims), you may need to reposition the device or the user. • Use the Eye Tracking Settings menu to adjust the blink/dwell time and other settings (see Adjusting the Eye Tracking Selection Method Settings on page 23). Frequent need to recalibrate: inability to blink • Rub the user’s closed eyelids in a circular motion. • Gently press a clean, soft cloth against the user’s closed eye to remove excess moisture. • Use artificial tears to moisten the user’s eyes. EyeMax User’s Guide Part # 401216-C 67 Chapter 7: Troubleshooting Frequent need to recalibrate: hard contact lenses • Recalibrate as needed. The EyeMax lights may reflect off of the hard contact lenses instead of the user’s eyes. Hard contact lenses can move around on the user’s eyes, which will throw off the calibration (this is not an issue with soft contact lenses). • Consider increasing the button and font sizes. • Ask if the user can stop wearing the hard contact lenses, or switch to soft contact lenses. Frequent need to recalibrate: glasses • Try positioning the device below the user, and angling it up toward the user’s eyes (see Proper Mounting Position on page 18). • Make sure that there are no reflections from metallic glasses frames or from the nose bridge (wire-rim glasses can be problematic). See if the user can switch to different frames, or use masking tape to cover some of the reflective surfaces. • Try tilting and angling the device so that any reflections of the EyeMax lights on the glasses are as far away from the user’s pupil as possible. • Any reflective coatings on the lenses can interfere with proper calibration. See if the user can switch to different glasses without any coatings. • Ask if the user can wear “blended” bifocals (instead of “hard-line” bifocals). • Consider increasing the button and font sizes or asking the user to stop wearing the glasses. The user is unable to keep his or her body steady during the calibration. • See if someone else can perform the calibration on the user’s behalf. If possible, find a person with facial features (shape of the eyes, distance between the eyes) similar to the user’s. • You may also want to consider purchasing a comfortable head brace that allows for limited movement, but does not completely lock user’s the head in place. This may help the user maintain his or her gaze on the Maestro/Vmax touch screen. The user is unable to follow the calibration targets. 68 • Point to each target as it appears (position yourself so that your arm does not obscure the user’s eyes from the EyeMax camera). • Connect a switch to your Maestro/Vmax and select the Calibrate With Switch check box in the Calibration Settings menu. DynaVox Chapter 7: Troubleshooting GENERAL ISSUES NOTE Each time the EyeMax cannot locate the user’s pupil(s), it considers that a "blink" (even if the user may not have actually blinked). Dwell may therefore be a better selection method setting for users with excessive head movement. The system is accidentally selecting the wrong buttons. • Switch to a page set with fewer targets and larger buttons. • Adjust the blink and/or dwell settings in the Eye Tracking Settings menu (see Adjusting the Eye Tracking Selection Method Settings on page 23). • Use the Highlight Rules menu to turn on and/or adjust the “fill and drain” settings (see Modify Highlight Rules Settings on page 32). The user has a droopy eyelid that covers part of the pupil. • Mount the device higher so the user is looking up at it. This makes it easier for the camera to locate and track the user’s eyes. The user has difficulty accessing buttons on the edges of the screen/page. • Move the device screen a few inches farther away from the user. • If there are buttons on the edges of the screen that will be used frequently, consider swapping them with buttons closer to the middle of the screen that are used less frequently. The user has either horizontal OR vertical eye movement only (not both). • Program the user’s pages to accommodate the available eye movement. The user has head movement. • If the user had previously used a head switch, he or she will have to “unlearn” that muscle movement in order to effectively use the device. • Try using the Dwell setting in the Select With drop-down menu in the in the Eye Tracking Settings menu (see Adjusting the Eye Tracking Selection Method Settings on page 23). The Dwell default time is three times slower than the Blink default time. The user cannot wear glasses due to a BiPap breathing machine. • Ask the user’s physician/respiratory therapist/pulmonologist about switching to a BiPap mask with nasal and mouth interfaces that are compatible with eyeglasses. • Increase the button and font sizes and do not wear the glasses. EyeMax User’s Guide Part # 401216-C 69 Chapter 7: Troubleshooting The user’s eyes get tired after using the eye tracking system for a time. 70 • Encourage the user to take occasional breaks (at least once every hour). • Encourage the user to make a conscious effort to blink more often. • Use artificial tears to moisten the user’s eyes. • Typically, this fatigue will decrease in a few days. DynaVox
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