Guidelines for Mental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant Ships P A R T 88 P A R T Guidelin Guidelines nes Guidelines Guidelin nes forr Mental ental Care C Onboard Merchant Ships Sh Shi hi forr Mental ental Care C Onboard Merchant Ships Sh Shi hi CContent ontent CContent ontent 1. 1. Introdu Introduction ction Introdu Introduction ction The International Seafarers’ Welfare and Assistance Network, The International Seafarers’ W and are aware of the importance ofelfare lifestyle onAssistance the health Network, of seafarers, are aware of“MEN the importance lifestyle health of seafarers, ofon thethe topics in the is launching TAL CARE”ofas one o 1. Introduction 1. 2. Introduction Risks for seafarers is launching “MENInformation as one of topics in the TAL CARE”Programme, o thesponsored Seafarers ’ Health by 2. 3. Risks for seafarers Stress Seafarers ’ Health ’Information Programme, sponsored by the ITF Seafarers Trust. 3. 4. Stress Harassment and bullying the ITF Seafarers’ Trust. 4. 5. Harassment and bullying Anxiety Although psychological problems are very common 5. 6. Anxiety Depression Although psychological problems areofvery common among seafarers, the mental health seafarers has only 6. 7. Depression Fatigue among seafarers, the mental of seafarers has only comparatively recently startedhealth to receive the attention it 7. 8. Fatigue thinking and behaviour Disruptive comparatively recently started to receive the attention it deserves. 8. 9. Disruptiveto thinking Addiction alcoholand andbehaviour drugs deserves. 9. 10. Addiction to onboard alcohol and drugs Mental care The mental state is part of the human condition. Disease 10. 1 1. Mental onboard implementation T ips forcare the successful The medical mental state is part ofare theonly human condition. and involvement relevant at theDisease 11. Tips for the Care successful implementation of a Mental campaign and medicalMany involvement are only for relevant the ex-tremes. of the remedies minor at problems are in 12. of a Mental Care campaign Where to ¿nd advice? ex-tremes. Many ofwho the remedies minor problems are in the hands of those create thefor conditions under which 12. Where to ¿nd advice? the hands work of those the conditions under seafarers andwho live. create Colleagues and friends are which often seafarers work live. Colleagues and friends state are often able to form an and impression of a person ’s mental able formeasily an impression of a rperson ’s mental state muchtomore than a docto . Seafarers can therefore much moreother easily thanwa a docto r. Seafarers can therefore help each in that y. help each other in that way. True mental illness occurs independently of any physical T rue mental illnessa occurs independently anybe physical in behaviour seen, ailment. Normally difference f behav ofcan ailment. from Normally a difference in behaviour can abnormal. be seen, f unusual behav ranging just slightly to completely ranging slightlymild unusual to attacks completely abnormal. This canfrom varyjust between anxiety to depression, This can vary between mild anxiety attacksr. to depression, disruptive thinking or aggressive behaviou Even more 1 1 disruptive or to aggressive tragically, itthinking can lead suicide. behaviour. Even more tragically, it can lead to suicide. The demands of work, such as split shift patterns or the The demands of work, may suchplay as split shift “home-work interface” a role in patterns initiating or or the [email protected] “home-work interface” may a role in initiating or sustaining mental problems andplay pose a challenge to manage- [email protected] ww w.seafarershealth.org www.seafarerswelfare.org www.seafarershealth.org tainingtomental problems and pose a challenge to management examine operational practices and workload. ment to examine operational practices and workload. 1 1 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’ Welfare Sometimes seafarers are exposed to harassment and bullying onboard ship, even in some cases, involving extreme • The fear of criminalisation • Shift patterns of work and disruptions to that system in ports e.g. , including the restrictions on shore leave by physical violence. Alcohol or drugs influence behaviour and emotions. People authorities • The quality of rest periods both in relation to environmental conditions like noise, vibrations and movements under their influence react differently, cannot focus and concentrate and are not able to perform complex tasks adequately, which may pose safety risks onboard. Whatever the cause, mental illness must be taken extremely seriously, both to protect individual seafarers and also of the ship; and adequate time for uninterrupted rest • The pressure of more frequent inspections and administrative tasks • Greater commercial pressure from ashore • Fast turnaround times in port and fewer opportunities to de-stress, e.g. going ashore, or leisure activities their fellow crewmembers. Having a useful job as member of a mutually supportive onboard • Reduced common language and/or culture: due to multinational crews with reduced ability to communicate team can be one of the best protections against mental health problems. 2. Risks for Seafarers with each other in a meaningful way • Familiarity with working together: knowing colleagues, their practices, communication and habits is important to increase the quality of work • Increased use of multinational crews and the dispersion of recruitment has brought an end to tried and tested It is not clear what the main causes for an increase in the forms of solidarity and sociability number and severity of psychological difficulties in seafarers are, but there are numerous possible factors that increase the risk: All these factors affect seafarers’ mental and physical well-being and reinforce isolation, fatigue, depression and • Labour intensification, risk of both mental and physical stress. overwork • Manning levels, and related issues: the qualifications and experience of crew members • Increasing monotony of working and living onboard modern ships leading to boredom and social isolation • Fatigue, which slows down a seafarer’s reaction time Although the link between some of the above factors and mental health is still speculative and needs to be backed up by more research and evidence, it is obvious that risk factors for mental problems are prominently present in the maritime working environment as follows: and reduces their ability to make decisions • Stress due to worrying about the consequences of making a mistake • Stress due to being away from home for long periods of time 2 • Family pressure to remain at sea longer in order to earn more money and continue sending funds home • Severity of the environmental conditions; the dangers of being at sea • Automation, the complexity of systems and related issues of control, reliability, training, and alarm management 2 • • • • • Reduced performance Risk to the individual Risk to colleagues Risk to vessels and cargo The need for help and support, which puts strain on the rest of the crew • Anti social behaviour causing tensions • Feelings of persecution or hopelessness, which can make any form of interpersonal contact difficult Guidelines forMerchant Dental Care Onboard Merchant Guidelines for Dental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant ShipsShips Guidelines for Mental Care Onboard Ships otony Monotony Performance Performance Thereofare many examples tasks in theOne modern world Oneeffects of the of first negative effectsmay of mental problems may be are many examples tasks in the modernofworld of the first negative mental problems be rely crucially onmaintain a person’s ability maintain foseen in a seafarer’s performance in their job. By the same ly crucially on athat person’s ability to their fo- to seen in a their seafarer’s performance in their job. By the same cus of attention over Indeed, long periods of time.token, Indeed, boardthattoken, the factors performance that lead to reduced performance are attention over long periods of time. on board theon factors lead to reduced are ship,to the increasing automate thestressors work environstressors thatoverload may lead to consemental overload and consehe increasing trend automate thetrend workto environthat may lead to mental and mentshifting has resulted in jobs shifting away from active to more quently psychological or mental problems. Some of these has resulted in jobs away from active to more quently psychological or mental problems. Some of these visory roles supervisory roles factors risk factors for mentalrisk health are:for mental health are: • Quality the following keeping tasks, any• lack of vigilance of automated e.g. easy to use, following watchInkeeping tasks, watch any lack of vigilance Quality of automated systems: e.g. easy tosystems: use, ead to mistakes.may lead to mistakes. well designed and useful. reliable, well designedreliable, and useful. As the quality of the As the quality of the bridge automation increases, bridge automation increases, mental load is likely tomental load is likely to Factors that beenperformance proven to influence performance s that have been proven to have influence decrease. watch keepingduring are: watch keeping are: decrease. Load due to task characteristics: the mental de• Load due to task•characteristics: the mental demands experienced the nature individual due to the nature mands experienced by the individual due by to the • accidents Time of day: many accidents workload is culty an is-of tasks and of tasksand such as navigation and watch me of day: many where workload is anwhere isand diffi suchdiffi asculty navigation watch sue, to occur early in the morning keeping. e, tend to occur early in tend the morning keeping. • Severity Shift handovers: at the beginof the perceived consequences of making • Severity ift handovers: •many accidents occurmany at theaccidents begin- occur of the perceived consequences of making of a shift, when a seafarer is aeither tryingthis involves a mistake: involves notbut only g or end of a shift,ning whenoraend seafarer is either trying mistake: not only this the immediate thethe immediate but the assess and absorbor the current or may beconsequences commercial consequences assess and absorbtothe current situation may be situation commercial of making a mistake..of making a mistake.. preparing to hand over, distracted by •thoughts of fi-levels: •suffiManning levels: sufficient qualified and/or experieneparing to hand over, distracted by thoughts of fiManning cient qualifi ed and/or experien- nishing thethe shift. In either the seafarer bemembers fully ced crewformembers available hing the shift. In either case, seafarer notcase, be fully ced not crew available tasks that need tofor be tasks that need to be concentrating on the task ncentrating on the task performed. As of thequalifi required number of qualified and/or performed. As the required number ed and/or • The on number ofmany persons on watch: many accidents crew members experienced crew individual members mental increases, individual mental e number of persons watch: accidents experienced increases, to occur seafarer is on watch alone load is likely to decrease. d to occur when a tend seafarer is onwhen watcha alone load is likely to decrease. • The • seafarer’s technology used: many have nuFatigue: affects seafarer’s mental capacity and can e technology used: many vessels now have nu-vessels• now Fatigue: affects the mentalthe capacity and can merous Seafarers automatedcan systems. Seafarers can become slow reaction times, ability to etc.. process information, etc.. rous automated systems. become slow reaction times, ability to process information, on less these aids, and vigilant, or of fatigue As feelingssooftoo fatigue increase, er-reliant on these over-reliant aids, and thus vigilant, or thus less As feelings increase, will feelings of so too will feelings of may not aids use the navigational aids at all, preferring to y not use the navigational at all, preferring to mental load.. mental load.. • Loadtask navigate by visualmay references, not due fully to concurrent duedemands: to concurrent task demands: (i.e. other vigate by visual references, or they not fully or they•may Load (i.e. other understand derstand how to use the aids. how to use the aids. tasks that may have to seafarer, be performed by the seafarer, tasks that may have to be performed by the Environment: the the environment seafarer with his/her in conjunction with his/her vironment: the• environment around seafarer around the in conjunction primary tasks): these primary can in- tasks): these can in- onperformance. watch can inflFor uence performance. Forclude example, if clude monitoring administrative tasks,operatimonitoring onboard operatiwatch can influence example, if administrative tasks, onboard the seafarer conduct tasksit whilst ons, sittingmonitoring down, it nearby ons, monitoring nearby traffiIfcthere or personal tasks. If there seafarer can conduct all tasks can whilst sitting all down, traffi c or personal tasks. can make them lesstheir vigilant, and theirtoo ability toconcurrent are too many the mental load is likely n make them less vigilant, and reduce ability to reduce are many tasks, the concurrent mental loadtasks, is likely switch and high cognitive workloads. itch between low and highbetween cognitivelow workloads. to increase. to increase. • Quality ofthe • Quality of crew competence: crew competence: level of training, the level of training, 3 3 experience, morale, degree of of communication, etc. of experience, morale, degree of communication, etc. If the quality is of good, crew competence is good, the the crew. If the qualitythe of crew. crew competence the mental load onisindividual seafarers is likely to decrease. mental load on individual seafarers likely to decrease. • Dealing with • Dealing with contingencies: suchcontingencies: as a systems orsuch as a systems or parts failure. As the number or seriousness of situations parts failure. As the number or seriousness of situations increases, load may also increase. increases, mental load may alsomental increase. 3 3 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’ Welfare • Severity of environmental conditions: the level of natural light, the weather conditions and degree of visibility. As the severity of the environmental conditions increases, mental load is also likely to increase as the • • • • substance abuse extreme anger and frustration family conflict physical illnesses such as heart disease, migraine, headaches, stomach problems, and back problems. individual tries to deal with and compensate for these conditions. • Number of distractions: from sources such as unnecessary telephone or radio transmissions, other crew Six key areas (or ‘risk factors’) that can be causes of work related stress on board. These are: • • distractions increases, the mental load is more likely to • increase. • Degree of individual experience: a seafarer must feel • • capable of dealing with the tasks he/she is responsible • for. members and personal problems. As the number of the demands of the job; the level of control a seafarer has over their work; the support received from management and colleagues; relationships at work; the seafarer’s role in the organisation; change and how it’s managed. When under severe stress, a seafarer fails to take clear-cut 3. Stress decisions, reevaluate and reassess priorities and lifestyles, and ultimately, tends to fall into unproductive distractions. This can be described as a classic case of ‘burnout’. Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of Chronic Responsibility Syndrome is a kind of burnout the job do not match the capabilities, resources, or needs where people get mentally and physically exhausted from of the worker. their workload. The symptom is often described as “there’s simply too much work to do, and no one else can do it but Job stress can lead to poor health and injury. me”. Typically it will occur in hard working, hard driven people, who become emotionally, psychologically or physically Cumulative stress may be caused by being away from exhausted. home for extended periods of time; the stress of being on board the vessel in prolonged adverse weather conditions; People are at risk of burnout where: as well as the stress of the job itself, etc. • they find it difficult to say ‘no’ to additional commitments As this stress accumulates, the seafarer may find it more • they have been under intense and sustained pressure or responsibilities difficult to get adequate or quality rest which can lead to an increase in fatigue. The signs of job stress vary from person to person, depending on the particular situation, how long the seafarer for some time • their high standards make it difficult to delegate • they have been trying to achieve too much for too long • they have been giving too much emotional support for too long has been subjected to the stressors, and the intensity of 4 the stress itself. Often burnout will manifest itself in a reduction in motivation, volume and quality of performance, or in dissatisfaction Typical symptoms of job stress can be: • insomnia • loss of mental concentration • anxiety 4 with or departure from the activity altogether. Possible solutions for job related stress are: • to identify stressors in life, such as work, or family • to get adequate sleep and rest to maintain energy levels Guidelines forMerchant Dental Care Onboard Merchant Guidelines for Dental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant ShipsShips Guidelines for Mental Care Onboard Ships otony Performance • to eat a healthy, balanced diet with a limited intake of caffeine and alcohol • Positive attitudes towards stressful situations in life should be fostered. Negative mental traits such as fear, • to of develop alternative activities a relaxing revenge, which actually are many examples tasks in the modern world such as One of the first negative anger effectsand of mental problems may be cause stress should hobby ability to maintain their foly crucially on a person’s be given up. seen in a seafarer’s performance in their job. By the same • toperiods take support and adviceonfrom friends and the family In case of chronic stress, a are health professional should attention over long of time. Indeed, board token, factors that• lead to reduced performance • totoconsider meditation gym, aerobics or sports tomay lead to bemental consulted. he increasing trend automate the work or environstressors that overload and conse- focus, to active reorganize priorities stress can be of reduced has resulted in jobsswitch shifting awayand from to more quently psychological• or Workplace mental problems. Some these by celebrating achievements. risk factors for mental health are: visory roles In late stages of burnout, where the seafarer may be fee- work deeply de-motivated and disenchanted theirofjob or Collective • with following watchling keeping tasks, any lack of vigilance Quality automated systems:coping e.g. easywith to use, stress ead to mistakes.life, help should be sought from a good psychologist. reliable, well designed and useful. As the quality of the of a group or Some long-term tips for seafarers to survivebridge stress:automationCoactive increases,coping mentaloccurs load iswhen likelymembers to s that have been proven to influence performance decrease. work use similar individual ways of coping due to social shared perceptions or beliefs, or imitation strateEven in a safe and secure working life, with • changing watch keeping•are: Load due to taskpressure, characteristics: the mental degies. identifi with the job is strong the times makes a position more secure.mands In today’s experienced by In theseafarers individualthe due to thecation nature andsuch this may lead to such coactive maritime where industry, seafarers need me of day: many accidents workload is an is- to be continually and difficulty of tasks as navigation and watch reaction. prepared for changes to avoid stress andkeeping. survive in the e, tend to occur early in the morning Collective coping occursof when a group initiates actions to competitive avoided • be ift handovers: many accidentsworld. occurComplacency at the begin- should Severity ofand the perceived consequences making prevent, reduce stressful seafarer should be prepared physig or end of a shift,the when a seafarer is either trying for any change a mistake: this involves noteliminate only the or immediate but the situations, to interpret emotionally andor financially. assess and absorbcally, the current situation may be the situation in a more positive way or to alleviate its negacommercial consequences of making a mistake.. and ed consequences. This is also isby part of a vision is not always • Manning eparing to hand •over, distracted thoughts of fi-where stress levels: tive suffieffects cient qualifi and/or experien- seencase, as distress and demands are considered as chalhing the shift. In either the seafarer not be fully ced crew members available for tasks that need to be only infl stress and the health of their lenges and opportunities, instead of threats and taxing ncentrating on the task performed. As theLeaders requirednot number of uence qualified and/or experiences. e number of persons on watch: many accidents but alsoindividual the workplace experienced crew subordinates, members increases, mentalas a whole. Shared • a Whatever emotions and coping are directly influenced by leadership. is necessary and d to occur when seafarer istime on watch alone to refresh, re-energize load is likely to decrease. • Fatigue: re-motivate should be have foundnuand protected. Qualityaffects time the seafarer’s mental capacity and can e technology used: many vessels now All ability these to processes have both direct should be spent with family when theslow seafarer is attimes, rous automated systems. Seafarers canthe become reaction process information, etc.. and indirect effects on the increase, mental health of will subordinates, This canless be an excellent emotional and er-reliant on these home. aids, and thus vigilant, or source ofAs feelings of fatigue so too feelings of individually or collec- moral support. y not use the navigational aids at all, preferring to mental load.. tively. Alcohol, smoking and not other substance• abuse vigate by visual•references, or they may fully Loadshould due tobe concurrent task demands: (i.e. other avoided while under constant stress. derstand how to use the aids. tasks that may have to be performed by the seafarer, vironment: the environment around the seafarer in conjunction with his/her primary tasks): these can in- watch can influence performance. For example, if clude administrative tasks, monitoring onboard operati- seafarer can conduct all tasks whilst sitting down, it ons, monitoring nearby traffic or personal tasks. If there n make them less vigilant, and reduce their ability to are too many concurrent tasks, the mental load is likely itch between low and high cognitive workloads. to increase. • Quality of crew competence: the level of training, 5 3 experience, morale, degree of communication, etc. of the crew. If the quality of crew competence is good, the mental load on individual seafarers is likely to decrease. • Dealing with contingencies: such as a systems or parts failure. As the number or seriousness of situations increases, mental load may also increase. 3 5 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’ Welfare 4. Harassment and bullying onboard ships 5 Anxiety It’s normal to worry and feel tense or scared when under Harassment is deemed to be a form of discrimination when pressure or facing a stressful situation. Anxiety is the unwanted conduct takes place which has the purpose or body’s natural response to danger, an automatic alarm that effect of violating the dignity of a person and of creating goes off when we feel threatened. an intimidating, hostile, degrading, humiliating or offensive environment. Although unpleasant, anxiety isn’t always a bad thing. Anxiety can help an individual to stay alert and focused, act as No seafarer should be harassed or bullied. All seafarers a spur to action, and motivate him/her to solve problems. have a responsibility for ensuring that their ships are free of harassment and bullying. However, when anxiety is constant or overwhelming, when it interferes with relationships and activities the line from Examples of harassing behaviour include: normal anxiety into the territory of anxiety disorders has been crossed. • offensive physical contact, derogatory language or intimidating actions; • insulting or threatening gestures or language (overt or implied) or continual and unwarranted shouting; An anxious person is usually aware of his state of mind, but the situation may have got out of control; they may find it difficult to sleep and may have lost their appetite. • unjustified and unnecessary comments about a seafarer’s work or capacity for work; • openly displayed pictures, posters, graffiti or written materials which might be offensive to some; Anxiety disorders are a group of related conditions rather than a single disorder, but despite their different forms, all anxiety disorders share one major symptom: persistent • phone calls or messages on electronic mail or computer or severe fear or worry in situations where most people networks which are threatening, abusive or offensive to wouldn’t feel threatened. colleagues; • persistent following or stalking; and • disparaging remarks about malingering to seafarers who have made a claim for compensation. Bullying is also harassment and is used to describe a threatening or intimidating work environment in which a group of people or an individual may become fearful or intimidated because of the negative or hostile behaviour of another group of people or individual. In addition to the primary symptoms of irrational and excessive fear and worry, other common emotional symptoms of anxiety include: • • • • • • • Trouble concentrating Feeling tense and jumpy Anticipating the worst Irritability Restlessness Watching for signs of danger Feeling like the mind’s gone blank Bullying often involves a misuse of power or position and 6 is often persistent and unpredictable. It may be vindictive, Anxiety is more than just a feeling. As a product of the cruel or malicious. However it can also arise when a per- body’s fight-or-flight response, anxiety involves a wide son is unaware of the effect that their behaviour is having range of physical symptoms. Because of the numerous on other people or when they do not intend to bully. physical symptoms, anxiety sufferers often mistake their disorder for a medical illness. They may visit many doctors 6 Guidelines forMerchant Dental Care Onboard Merchant Guidelines for Dental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant ShipsShips Guidelines for Mental Care Onboard Ships otony and make numerous trips to the hospital Performance before their anxi- • Trouble breathing or choking sensation ety disorder is discovered. • Hyperventilation are many examples of tasks in the modern world One of the first negative effects of mental problems may be • Hot flashes or chills of anxiety include: ly crucially on aCommon person’sphysical ability tosymptoms maintain their foseen in a seafarer’s performance job. By the same • Tremblinginortheir shaking • Pounding heart attention over long periods of time. Indeed, on board token, the factors that• lead to reduced performance Nausea or stomach crampsare • Sweating he increasing trend to automate the work environstressors that may lead mentaldetached overloador and conse• to Feeling unreal • Stomach upsetfrom or dizziness has resulted in jobs shifting away active to more quently psychological or mental problems. Some of these • Frequent urination or diarrhoea visory roles risk factors for mental health are: • Shortness of breath There are six major types of anxiety disorders: • Tremors and twitches • following watch keeping tasks, any lack of vigilance Quality of automated systems: e.g. easy to use, • Generalized anxiety disorder (GAD) ead to mistakes.• Muscle tension reliable, well designed and useful. As the quality of the • Headaches with mental GAD are chronic worriers who feel anxious bridge automationPeople increases, load is likely to • proven nearly all of the time, though they may not even know why. Fatigueto influence performance s that have been decrease. physical symptoms likedeinsomnia, stomach upset, Insomnia • Load due to taskOften watch keeping•are: characteristics: the mental restlessness, and fatigue mands experienced by the individual due toare the evident. nature Many peoplewhere with anxiety disorders me of day: many accidents workload is an is-also suffer andfrom difficulty of tasks such as navigation and watch some point. Anxiety and depression are e, tend to occurdepression early in theat morning keeping. • Obsessive-compulsive disorder Unwantedconsequences thoughts or behaviours that seem impossible to to stem occur from the same biological• vulnerability, ift handovers: believed many accidents at the beginSeverity of the perceived of making stop ornot control. Obsessions, as a recurring worry or which maya explain they so often go hand in hand. this involves g or end of a shift, when seafarerwhy is either trying a mistake: only the immediatesuch but the uncontrollable compulsions, such as repeated handwashSince makes or anxiety worse (andcommercial vice versa),consequences assess and absorb thedepression current situation may be of making a mistake.. important to seek treatment • Manning levels: ing. eparing to hand it’s over, distracted by thoughts of fifor - both conditions. sufficient qualified and/or experien- attacks, panic attacks, are episodes intense hing the shift. InAnxiety either case, theorseafarer not be fully cedofcrew members available for tasks that need to be Panic number disorder panic or fear. Anxiety attacks usually occur suddenly and ncentrating on the task performed. As the•required of qualified and/or unexpected panic attacks, without warning. Sometimes there’s an obvious trigger, but e number of persons on watch: many accidents experienced crew Repeated, members increases, individual mentalas well as the fear of experiencing them. Panic disorder may also be accomin aother cases, thewatch attacks come out of the blue. d to occur when seafarer is on alone load is likely to decrease. e technology used: many vessels now have nu- • Fatigue: affects the panied by agoraphobia, whichand is acan fear of being in places seafarer’s mental capacity where escape or help would be diffi cult in the event of a attacks usually peak within ten minutes, they times, rous automatedAnxiety systems. Seafarers can become slow and reaction ability to process information, etc.. panic attack. An individual suffering rarely lastand more than an hour, that short of fatigue er-reliant on these aids, thus lesshalf vigilant, or but duringAs feelings increase, so too will feelings of from agoraphobia, time, the terror be preferring so severe to that the individual feels as y not use the navigational aidscan at all, mental load.. is likely to avoid public places such as shopping malls or • Load confinedtask spaces such as(i.e. an airplane. they are going to die or not totally The physical vigate by visualifreferences, or they may fullylose control. due to concurrent demands: other are themselves so frightening thattasks many believe derstand how tosymptoms use the aids. that may have to be performed by the seafarer, Phobia are goingaround to havethe a heart attack. After an anxiety vironment: thethey environment seafarer in conjunction with• his/her primary tasks): these can in- Antasks, unrealistic or exaggerated fear of a specific object, acattackperformance. is over, the individual may be aboutadministrative having watch can influence For example, if worriedclude monitoring onboard operatitivity, or situation that in tasks. reality Ifpresents anotherall one, particularly in a public where isn’t nearby seafarer can conduct tasks whilst sitting down, place it ons, help monitoring traffi c or personal there little or no danger. available escape nottheir easy.ability to n make them less vigilant,orand reduce Common phobias includeload fearisoflikely animals such as snakes are too many concurrent tasks, the mental itch between low and high cognitive workloads. to increase. Symptoms of an anxiety attack include: • and spiders, fear of flying, and fear of heights. Quality of crew competence: the level of training, • • • • Surge of overwhelming panic 7 3 • degree Post-traumatic stress disorder experience, morale, of communication, etc. of An anxiety that can occurthe in the aftermath of a the crew. If the quality of crewdisorder competence is good, traumatic or life-threatening event. Symptoms of PTSD Feeling of losing control or going crazy mental load on individual seafarers is likely to decrease. Heart palpitations or chest pain Feeling faint • Dealing with contingencies: include flashbacks oranightmares such as systems orabout what happened, hypervigilance, startling easily, withdrawing from others, parts failure. As the number or seriousness of situations increases, mental and loadavoiding may alsosituations increase.that bring back memories of the event. 3 7 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’ Welfare • Social anxiety disorder A debilitating fear of being seen negatively by others and humiliated in public, also known as social phobia. Social anxiety disorder can be thought of as extreme shyness. In severe cases, social situations are avoided altogether. Performance anxiety (better known as stage fright) is the most common type of social phobia. Not everyone who worries a lot has an anxiety disorder. A seafarer may be anxious because of an overly demanding schedule, lack of exercise or sleep, pressure at home or work, or even from too much coffee. Encouraging the seafarer to share their problems can help enormously. It is important to listen sympathetically Symptoms include: • • • • • depressed mood loss of interest or pleasure feelings of much sadness, or little to no emotion less interest in things that are normally fun changing appetite (eating less, or, less commonly, eating more) and weight fluctuation • sleeping less or, in some cases, sleeping more • fatigue (feeling tired) of mind and body • feelings of guilt, helplessness, anxiety, and/or fear, often with little or no reason • lowered self-esteem • thinking about death or suicide (and an increased risk of committing suicide) • drug or alcohol use to what they have to say, but also to remain objective and apply common sense. Depression is a loaded word in our culture. Many associate it, however wrongly, with a sign of weakness and 6. Depression excessive emotion. This is especially true with men. Depressed men are less Depression can be considered in two forms. The first has likely than women to acknowledge feelings of self-loathing an obvious cause, such as the death of a close friend and and hopelessness. is called situational depression. It is a normal reaction to Depression in men is very often expressed in more “so- events around us. However, clinical depression over- cially acceptable” forms. Anger, aggression, reckless be- whelms and engulfs day to day life, interfering with ability haviour and violence, along with substance abuse, can be to work, study, eat, sleep, and have fun. It is unrelenting, signs of an underlying depression. Even though depres- with little if any relief. sion rates for women are twice as high as those in men, men have a higher suicide risk, especially older men. 8 8 The seafarer may be emotionally up one day and down Depression is a major risk factor for suicide. The deep the next to the extent of being morose and even sullen. despair and hopelessness that go along with depression It may be difficult to get a clear story from a depressed can make suicide feel like the only way to make the pain seafarer because they simply want to be left alone. go away. Very depressed people may commit suicide and it is Suicidal individuals often give warning signs or signals of therefore essential to recognize those at risk so that their intentions. The best way to prevent suicide is to know correct precautionary measures can be taken. A natural and watch for these warning signs and to get involved if progression of questioning about the patient’s general they are spotted. If a friend or family member is suicidal, feelings might establish whether suïcide has been con- play a role in suicide prevention by pointing out the alter- templated. natives, showing care, and getting a professional involved. Guidelines forMerchant Dental Care Onboard Merchant Guidelines for Dental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant ShipsShips Guidelines for Mental Care Onboard Ships otony 7. Fatigue Performance A mentally ill person may experience delusions or hallucinations and is then called psychotic. Fatigue performance, certainly are many examples of can tasksinfl inuence the modern world and,One of thewhen first negative effects of mental problems may be high or low workloads, to an In a delusion the patient and hears the same as ly crucially on acombined person’s with ability to maintain their fo- lead seen in aaccident. seafarer’s performance in their job. Bysees the same attention over long periods of time. Indeed, on board else, but attaches wrong token, the factors that anybody lead to reduced performance are conclusions to it, that A combination of the minimum manning, rapid turnarounds are out ofand paceconsewith reality or generally ache increasing trend to automate work environstressors that may lead to completely mental overload and short sea passages, adverse weather and traffi c cepted ideas. has resulted in jobs shifting away from active to more quently psychological or mental problems. Some of these visory roles conditions, may find seafarers working long with riskhours factors for mental health are: A hallucination is a perception that is experienced as a insufficient recuperative rest. following watch keeping tasks, any lack of vigilance reality by the hallucinating but nevertheless is not • Quality of automated systems: e.g. easy to patient, use, performance in line with whatAs really happens ead to mistakes.In these circumstances, fatigue and reducedreliable, well designed and useful. the quality of and the what is experienced may lead to ill-health and reduced life-span amongst seaby anybodymental else. load is likely to bridge automation increases, farers, as well increase the possibility of environmental s that have been proven to inflas uence performance decrease. Paranoia is oftenthe associated with psychotic disease. • Load due to task characteristics: mental de- watch keepingdamage, are: is a thought characterized by excessive mands experiencedParanoia by the individual dueprocess to the nature Many of the where established risk factors anxiety often toand the watch point of irrationality and delume of day: many accidents workload is an is-for fatigue andare diffipresent culty of tasks such or asfear, navigation Themorning likelihood of reporting impairedkeeping. health as a e, tend to occuronboard. early in the sion. Paranoid thinking typically includes persecutory be- fatigue increases in relation of the perceived liefs concerning a perceived threat towards oneself. The • frequency ift handovers: result many of accidents occur at the begin- to the Severity of consequences of making exposure toseafarer them. is either trying g or end of a shift, when a individual thinks harm is but going a mistake: this involves not only thethat immediate theto occur to him/her and assess and absorb the current situation or may be that the persecutor going to cause harm to him/her. commercial consequences of making aismistake.. reduces by well-being factor levels: sufficient qualified and/or experien• risk eparing to hand Fatigue over, distracted thoughtsand of fiis - a major Manning mental health such depression. It alsomembersPsychotic may be present hing the shift. Inforeither case, the problems seafarer not beas fully ced crew available symptoms for tasks that need to be with several psychi- increases atric illnesses, including bipolar disorder, ncentrating on the task the risk of acute illnesses, and life-threatening performed. As the required number of qualifischizophrenia, ed and/or chronic on disease, such as accidents cardiovascular diseases. borderlineincreases, personality disordermental and drug intoxication. e number of persons watch: many experienced crew members individual d to occur when a seafarer is on watch alone load is likely to decrease. A range of strategies is needed to deal with fatigue with • Fatigue: more general medical and and neurological examination e technology used: many vessels now have nuaffects theAseafarer’s mental capacity can input from management be to needed to rule out medical rous automatedpositive systems. Seafarers can becomeand workforce slowreprereaction times,may ability process information, etc..illnesses which may sentatives, provide them rarely produce schizophrenia-like symptoms, er-reliant on these aids, andtothus lessseafarers vigilant, orwith skills that As allow feelings of fatigue increase, so psychotic too will feelings of to identify and counter it.to y not use the navigational aidspossibly at all, preferring vigate by visual references, or they may not fully mental load.. such as metabolic disturbance, systemic infection, syphi- • Load due to concurrent lis, HIVtask infection, epilepsy, brain lesions. demands: (i.e.and other greatthat as may have to be performed by the seafarer, derstand how toThe useimpairments the aids. produced by fatigue are astasks produced by exceeding the legal alcohol limit for may be necessary to these rule out a delirium, which can be vironment: thethose environment around the seafarer in conjunction with Ithis/her primary tasks): can in- driving. watch can influence performance. For example, if by visual hallucinations, clude administrativedistinguished tasks, monitoring onboard operati- acute onset and seafarer can conduct all tasks whilst sitting down, it fluctuating level of consciousness, and indicates an underons, monitoring nearby traffic or personal tasks. If there n make them less vigilant, and reduce their ability to 8. lying medical illness. are too many concurrent tasks, the mental load is likely Disruptive thinkingtoand increase. behaviour • Quality of crew competence: Anti-psychotic be needed in first aid onboard thedrugs level may of training, 3 itch between low and high cognitive workloads. 9 should used preferably after experience, morale,but degree ofbe communication, etc. of medical advice. Any seafarer with severe psychotic mental illness will If the quality of crew competence is good, the the crew. require a great deal of care and attention. It mental is wise load to on individual In any seafarers way the patient should be monitored continuously. is likely to decrease. assume that their behaviour may be so unpredictable as contingencies: • Dealing with This normally means shouldornever be left alone, but such as a he systems to become violent or suicidal, possibly without provocation presenceof ofsituations another person may cause parts failure. As thesometimes number or the seriousness or warning. In such cases, professional medical advicemental load moremay upset and agitation. Although communication with increases, also increase. should be sought as a matter of urgency. the patient may be impossible and continuous monitoring 3 9 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’ Welfare may be very demanding. Patience and a reassuring tone and attitude may have a beneficial effect and are impor- • Ecstasy may give increased colour perception, enhanced empathy, excessive drinking of water or cola. • Benzodiazepines (known as: eggs, jelly babies, rugby tant. balls, benzos, valium, temazzies, moggies) lead to 9. Addiction to alcohol and drugs tiredness and drowsiness, emotionality, aggressions, unusual behaviour, slurred speech, confusion, unsteadiness. • Phencyclidine (known as: ashy larry, angel dust, jui- Because of the international character of maritime work, ce, rocket fuel, ozone) causes slurred speech, blurred shipping companies and employees are confronted by vision, numbness, nausea and vomiting, unsteady gait, local legislation on drugs and alcohol, international agree- loss of coordination, increased heart rate and altered ments, maritime guidelines and charter party clauses that body temperature. It leads to hallucinations, delusional outline drug and alcohol policies. ideas, delirium or confused thinking and unpredictable mood states. These laws and regulations require shipping companies to • Alcohol affects coordination and reaction times, may have random and emergency ‘for cause’ drug and alcohol lead to reduced consciousness, low body temperature, testing systems in place, as well as testing during periodic slow heart rate, and slow breathing. medical examinations. In spite of policies and controls, a seafarer presenting A company policy on drug and alcohol testing has to be: changes in behaviour may still by thought to be under fair and reasonable; developed in consultation; clearly influence of substances. A mental problem or change may stated and well explained; and applied in a reasonable be caused by drugs or alcohol and the testing of urine, and consistent manner. saliva or blood is an important part of an assessment in case of mental problems onboard. The following evidence Although the above explains some of the general outlines may help explain a sudden change in the mental state of and principles on drugs and alcohol in the maritime indus- a fellow crewmember: try today, it should be stressed that most drugs used have deteriorating effects on a seafarer’s health. • Butt ends of hand rolled cigarettes, large cigarette papers Alcohol and drugs cause financial, medical and mental problems as follows: • Syringes and needles, handbag mirrors, razor blades, straws • Blackened tinfoil, bent spoons, spent matches, bottle • Cannabis (marijuana, hashish) causes lack of coordination, red eyes, dilated pupils and increased heart rate. It leads to irrelevant giggling, euphoria, anxiety and altered perception. 10 • Cocaine may lead to increased pulse rate and blood pressure, dilated pupils, euphoria, hallucinations and paranoid delusions. • Morphine causes contracted pupils, and may lead to euphoria and drowsiness. • Amphetamines give jerky movements, dry mouth, lack of appetite, inability to sleep and exhaustion, confused thinking, mood swings, aggressive behaviour, 10 abundance of energy and psychosis. caps • Folded wraps, white greyish powder, multicolour tablets, • Injectable ampoules • Hidden bottles Guidelines forMerchant Dental Care Onboard Merchant Guidelines for Dental Care Onboard Merchant Ships Guidelines for Mental Care Onboard Merchant ShipsShips Guidelines for Mental Care Onboard Ships otony Performance 10. Mental Care onboard Clarity of roles and responsibilities: all seafarers should know what their tasks are and what they are responsible Theseofdays, employment of multinational crews, are many examples tasksthe in the modern world One of the first negative of mental problems mayAs bethe clarity of roles foreffects whilst on watch on the bridge. of recruitment andtheir casual means ly crucially on adispersion person’s ability to maintain fo- employment, seen in a seafarer’s performance in their job. By the same and responsibilities increases, the quality of crew compethat itperiods is not always to identify mental problems in attention over long of time.easy Indeed, on board token, the factors that tence lead toalso reduced performance are increases. seafarers from diverse backgrounds. sensitivity he increasing trend to automate the work environ- However stressors that may lead to mental overload and conse- to mental problems remains heart quently of good psychological managehas resulted in jobs shifting away from activeattothe more or mental Some of these Degree ofproblems. collective experience: the crew have a good visory roles ment and efficient ship operations. risk factors for mental degree health are: of experience of working on the vessel, or the type of vessel, and of working in certain conditions (route, with stress and reactive depression able to • are following watchThose keeping tasks, any lack of vigilance Quality of automated systems: easy to use, weather, etc.). e.g. As the degree of collective experiences and do well not designed ead to mistakes.return to work relatively soon after treatmentreliable, and useful. As theof quality of the increases, the quality the crew competence also innormally pose a safety risk, although for some demanding bridge automation increases, creases. mental load is likely to tasks it may a while to recover. s that have been proven to take influence performance watch keeping are: decrease. • Load due to task characteristics: deTraining: the crewthe aremental all fully trained for their roles and More severe psychotic conditions pose a safety riskexperienced and mands by the individual the nature responsibilities. Asdue the to degree of training increases, the can only be allowed on a shipisafter andculty no of tasks me of day: many accidents where workload an is-full recovery and diffi suchofasthenavigation and watch quality crew competence also increases. over a lengthy time e, tend to occurrelapses early in the morning ift handovers: many accidents occur at the begin- keeping. • Severity of the perceived Level of consequences morale on board:ofif making the level of morale on board is Some of the treatments used trying can have adverse effect on g or end of a shift, when a seafarer is either a mistake: this involves not only but the effect on crew comquite poor, thisthe canimmediate have an adverse performance at situation work. If medication against assess and absorb the current or may be has a warning commercial consequences a mistake.. petence,ofasmaking individuals may be reluctant to “go the extra or working moving tness for levels: suffi • fiManning eparing to hand “driving over, distracted by with thoughts of fimachinery” cient qualifi ed and/or experienmile” during watch. Conversely, if the level of morale on may have reviewedced crew membersboard hing the shift. Insafety eithercritical case, tasks the seafarer not to bebe fully available for tasks to bea positive effect on comis good, then that this need can have Anytask seafarer who appears to be deeply depressed or As the required ncentrating on the performed. qualifi ed and/orfeelings of overloading. petence,number which inofturn decreases who talks suicidemany should never be left outexperienced of sight. In crew members e number of persons onofwatch: accidents individual mental Degree ofincreases, communication refers to the degree of com- practice this is can difficult, but the seafarerload should be to decrease. d to occur when a seafarer onbe watch alone is likely munication amongst the crew, and includes both the level confined to avessels cabin and there under • supervision. e technology used: many nowremain have nuFatigue: affects theofseafarer’s mental capacity and can of information being information sharing and the quality deck isSeafarers a dangerous and the ship’s side may betimes,shared. rous automatedThe systems. can place become slow reaction ability to process information, etc..means that information Very good communication a temptation. Obvious takenof fatigue er-reliant on these aids, and thus less precautions vigilant, or should also As be feelings increase, so too and will feelings of sharing is optimal, that the information being shared regarding the removal of medicines, sharp y not use the navigational aids at all, preferring to potentially mental load.. is necessary and correct. As the quality of information • Professional and items such string vigate by visualobjects references, or they mayasnot fullyand rope. Load due to concurrent taskthe demands: increases, quality of(i.e. the other crew competence will also possible. derstand how tomedical use theadvice aids. should be sought as soon astasks that may have to be performed by the seafarer, increase. vironment: the environment around the seafarer in conjunction with his/her primary tasks): these can in- Many performance. seafarers whoFor areexample, feeling stressed or clude anxious while watch can influence if administrative tasks, monitoring onboard operatiat sea fiall nd tasks that counselling bydown, welfare inmonitoring port can nearby traffic or personal tasks. If there seafarer can conduct whilst sitting it workers ons, be vigilant, of great and help.reduce their ability to n make them less are too many concurrent tasks, the mental load is likely The ability maintainworkloads. contact with family and also itch between low and highto cognitive to friends increase. helps to lessen the feelings of loneliness•andQuality isolation of crew competence: the level of training, 3 experience, morale, degree of communication, etc. of 11 Rest management refers to how well rest periods are Ifconthe crew. the quality of crew competence is good, the trolled and allocated by the master, and managed theon individual seafarers is likely to decrease. mentalby load individual seafarer, to ensure that he/she•gets enough restcontingencies: such as a systems or Dealing with time and doesn’t sacrifice that time for moreparts shorefailure. leave As the number or seriousness of situations or to catch up on tasks that should have been completed increases, mental load may also increase. whilst on duty. 3 11 International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’Welfare International Seafarers’ Welfare and Assistance Network International Committee on Seafarers’Welfare 11. Tips for successful implementation of a campaign 11. Mental Tips for Care successful The ship,implementation where seafarers not only workof but spend a all their time during a voyage, is the best place for health intervenMental Care campaign tion. The following measures may therefore be considered The ship,towhere seafarers not only work buttospend their in order encourage a sensible approach MentalallCare: time during a voyage, is the best place for health interven- Link MENTAL CARE with SHIP topics on SAFE TRAVEL. Provide FIT ONBOARD and other SHIP health initiatives. Link MENTAL CARE with SHIP topics on SAFE TRAVEL. Provide FIT ONBOARD other advice? SHIP health initiatives. 12. Where toandfind 12. Where to find advice? tion. The following measures may therefore Encourage and stimulate the crew membersbe to considered prevent in order to encourage a sensible approach to Mental mental problems. Draw attention to the prevention of Care: mental problems in meetings, at medical check-ups etc. Encourage and stimulate the crew members to prevent mental problems. Drawtoattention to the prevention of menUse a broad approach inform and motivate the seafarers tal problems in information meetings, atand medical check-ups etc. onboard. Offer protection. Use whole a broad approach to inform theproseafarers The ship’s company has toand be motivate behind the onboard. Offer information and protection. gramme: captain and of¿cers have to show their commitment. The whole ship’s company has to be behind the programme: captain and of of¿good cers policy have todevelopment show their commitIt is not only a matter but also ment. of good policy implementation. It takes time to implement a prevention programme onboard. Make sure it gets where it It is not onlyBehavioural a matter of changes good policy but also is needed. takedevelopment several months and of good implementation. timemeasurable. to implement a bene¿ ts policy may take even longer Ittotakes become prevention programme onboard. Make sure it gets where it is needed. Behavioural takewant several monthswith and Make a systematic planchanges of what you to achieve bene¿tsto may even longer to become measurable. respect the take prevention of mental problems onboard and over what period of time. Involve key persons and link to a Make a systematic plan of what you want to achieve with company policy on health. respect to the prevention of mental problems onboard and over what of time.make Involve key persons and link to a Budget theperiod programme, sure the activities adopted company policy onbe health. are evaluated and prepared to adapt the plan if some initiatives are not as successful as others. Budget the programme, make sure the activities adopted 12 12 (0) 7624 4 4 + : S p.org SM l e h r e r a eaf www.s ISWAN is happy to be supported by: International Seafarers’ Welfare and Assistance Network Seafarers’ Health Information Programme Email: [email protected] International Seafarers’ Welfare and Assistance Network Seafarers’ Health Information Programme www.seafarershealth.org www.seafarerswelfare.org Email: [email protected] are evaluated be prepared to adapt the plan some to Announce the and planning and changes, organise anif event initiatives the are start not as celebrate ofsuccessful the plan. as others. If you want to do more and get more information and Announce the planning and changes, organise an event Provide information (posters or leaÀets) on prevention of to celebrate the startallofover the plan. mental problems the ship. go to www.seafarershealth.org where you can download If you want posters to do more information and for guidelines, andand leaÀget ets more on other health topics Provide (posters or leaÀ ets) on prevention Ask crewinformation members to participate and comment on the of mental problems all over the ship. campaign, and complete questionnaires. Give seafarers 12 rers a f a e s r o f The lifeline 624 818 405 (0) 7 eafare rrsg 4 4 + : S o . s p SM r l o e f inaefarerh lif.esle ew Twhw 818 405 the opportunity to make suggestions on prevention activiAsk crew members to participate and comment on the ties. campaign, and complete questionnaires. Give seafarers the opportunity to make suggestions on prevention activi- www.seafarershealth.org www.seafarerswelfare.org material to improve the condition of seafarers onboard, material to: improve the condition of seafarers onboard, seafarers go to www.seafarershealth.org where you can Food, download Food Safety, Fit onboard, Safe Travel, Healthy guidelines, posters and ets on other health topics for Malaria, Overweight andleaÀ HIV/Aids. seafarers : Food Safety, Fit onboard, Safe Travel, Healthy Food, Malaria, Overweight and HIV/Aids.
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