University of North Texas
Blackboard Instant
Messaging at the University
of North Texas
Center for Learning Enhancement, Assessment, and Redesign
03 December 2012
Blackboard Collaborate: Enterprise Instant Messaging
Blackboard Instant Messaging
Once the program is launched, students and instructors can easily see who’s online and
available so they can instantly communicate with other students or instructors.
Blackboard Instant Messaging features include:
-
Instant messaging to find others and interact on demand
Desktop video conferencing and VoIP audio for meetings
Whiteboard with built-in learning objects and templates
Application sharing and queued chat for tutoring and online office hours
Universal accessibility and advanced privacy features
Installing Blackboard Instant Messaging: New Users
In order to use Blackboard Instant Messaging, you need to create a Blackboard IM account
and download the Blackboard Instant Messaging software.
Create a Blackboard Instant Messaging Account
Your Blackboard Instant Messaging ID is used for logging in, managing your account, and
allowing users who are not in your classes to contact you. This ID is unique and does not
need to match your institution’s systems. If you are associated with two or more
institutions that use Blackboard Instant Messaging, you can use the same Blackboard
Instant Messaging ID for both.
In order to create the Blackboard Instant Messaging account, you must access the
Blackboard IM registration page through Blackboard Learn at UNT.
1.
2.
Launch your web browser and go to https://learn.unt.edu.
On the My Institution tab, find the module for Blackboard IM. If you do not see it,
click on “Add Module” button to add the module to your “My Institution page. (See
screenshot below.)
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Blackboard Collaborate: Enterprise Instant Messaging
3.
The link in the module will take you to the Blackboard IM registration page where
you will create your Blackboard Instant Messaging ID. Complete the registration form
and click the Submit button (For additional instructions on creating your Blackboard IM
account, please visit the Online User’s Guide).
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Blackboard Collaborate: Enterprise Instant Messaging
Download and Install Blackboard Instant Messaging
Download and install the Blackboard IM client after creating your Blackboard IM account.
You may perform this step immediately after creating your account.
Note: You can install Blackboard IM on as many computers as you wish, making it easy to
keep in touch with friends and classmates, even if you are not at your primary computer.
Blackboard IM System Requirements
The minimum system requirements for Blackboard IM are as follows:
Windows XP+ or Mac OS 10.5+
•
128 MB RAM (256 MB recommended)
•
An Internet connection at 56 kbps or higher
•
Sound card (for Audio Calling)
•
Speakers and microphone for audio calling (USB headset with integrated
microphone recommended)
•
USB or integrated webcam (for Video Calling)
•
Installation Directions - Windows
1. Log in to the Blackboard IM Settings page using your Blackboard IM
ID and password.
o
If you just created your account, you may already be logged in to
the Blackboard IM Settings page.
o
If you did not just create your account, or you need to download and
install Blackboard IM again, go to http://www.blackboardim.com/ and sign in
using your Blackboard IM ID and password.
2.
In the Download section, click the Windows 7, Vista, XP link. The
Blackboard IM installer downloads to your hard drive.
3.
Double-click the Blackboard IM Setup file that was downloaded. The
installer launches.
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Blackboard Collaborate: Enterprise Instant Messaging
4. Click OK.
5. Click Next.
6. Review the license agreement and click I Agree.
7. Select whether you wish to install Desktop and QuickLaunch Shortcuts.
8. Click Next.
9. Select where you wish to install Blackboard IM.
10. Click Install. Blackboard IM installs and a confirmation screen opens.
11. Select whether you wish to run the program right away.
12. Click Finish.
To Download and Install Blackboard IM for Macintosh
1.
Log in to the Blackboard IM Settings page using your Blackboard IM
ID and password.
o
If you just created your account, you may already be logged in to
the Blackboard IM Settings page.
o
If you did not just create your account, or you need to download and
install Blackboard IM again, go tohttp://blackboardim.com and sign in
using your Blackboard IM ID and password.
2.
In the Download section, click the Mac OS X link. The Blackboard
IM installer downloads to your hard drive and the End User License
Agreement opens.
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Blackboard Collaborate: Enterprise Instant Messaging
3. Review the license agreement and click Agree. The disk image
opens.
4. Drag the Blackboard IM icon to the Applications folder icon.
5. Launch Blackboard IM from your Applications folder.
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