THE CLINICAL SCHOLAR MODEL: A STRATEGY TO BRIDGE THE THEORY-PRACTICE GAP by Kathryn Arnold A Dissertation Submitted to the Faculty of The Christine E. Lynn College of Nursing in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Florida Atlantic University Boca Raton, Florida May 2013 © Copyright Kathryn E. Arnold 2013 ii ACKNOWLEDGEMENTS To my dissertation advisor, Sharon Dormire – I am forever grateful for the mentoring, support and laughter that you have provided along this journey. To my dissertation committee – thank you for all your help and guidance in this process. To my family – I would not have been able to finish this degree or achieved this goal without your constant love and support. To Anne Boykin, thank you for presenting the idea of implementing the Clinical Scholar Program at the Christine E. Lynn College of Nursing at FAU and specifically at Boca Raton Regional Hospital. Thank you also for always telling me that I could make this happen. To my fellow doctoral students at the Christine E. Lynn College of Nursing. Thank you all for laughing, crying and reminding each other to just keep swimming through this entire process. To my colleagues at Boca Raton Regional Hospital – thank you for supporting me, sharing this journey in implementation of this new model, and supporting me through it all. To the nurses who participated in this study and the clinical faculty who guided, supported and educated in the accelerated BSN program – thank you for your participation and support. Without you, this study would not have been possible. iv Finally, to God, thank you for giving me the strength and perseverance, and to help me to learn that I can achieve my dreams. v ABSTRACT Author: Kathryn E. Arnold Title: The Clinical Scholar Model: A Strategy to Bridge the Theory-Practice Gap Institution: Florida Atlantic University Dissertation Advisor: Dr. Sharon Dormire Degree: Doctor of Philosophy Year: 2013 The purpose of this study was to evaluate student outcomes following implementation of a clinical scholar model of clinical education in one of four placement sites of a college of nursing grounded in a caring philosophy. The question guiding the study was to determine if the clinical scholar model has an influence on student perceptions and outcomes when used with second-degree accelerated BSN students. Watson’s Human Caring theory, based on ten caritas processes, serves as the theoretical framework for this study (Watson, 2007). A sequential mixed-methods approach that combined quantitative and qualitative data collection techniques was implemented using a pre-experimental, post-test only design with non-equivalent groups to determine differences between the Traditional Model (TM) and Clinical Scholar Model (CSM) in clinical nursing education. vi Participants in this study completed four scales to assess their perception of: 1) caring efficacy using the Caring Efficacy Scale (Coates, 1997), 2) clinical learningenvironment using the Student Evaluation of the Clinical Education Environment (Sand-Jecklin, 2009), 3) clinical faculty caring through the Nursing Students’ Perceptions of Instructor Caring (Wade & Kasper, 2006), and 4) socialization to the professional role, measured by the Lawler-Stone Health Care Professional Attitude Inventory (Lawler, 1988). T-tests were completed on data to determine differences between CSM and TM students on the scales. Additionally, a focus group of four CSM students was completed, transcribed and analyzed for qualitative themes. There were no significant differences between CSM and TM students on caring efficacy, overall perceptions of the clinical learning environment, and overall socialization to the professional role. There were signifcant differences between scores on instructor faciltation of learning, perceptions of instructor caring, compassion, superordinate and impatience for change. Limitations of this study include low sample size and are partially due to limitations of the class size and low survey participation. Additionally, only CSM students attended a focus group, which prevented comparisons of qualitative feedback between groups. Even with these limitations CSM students scored as well or better than TM students, indicating that the CSM could be a viable model for nursing clinical education. vii DEDICATION To Ryan and Hannah Arnold, and Thomas Wasik Your support and love made this all possible. And finally, to my Mother, Cletis Wasik, who is watching from Heaven. I did it. THE CLINICAL SCHOLAR MODEL: A STRATEGY TO BRIDGE THE THEORY-PRACTICE GAP LIST OF TABLES ......................................................................................................... xii LIST OF FIGURES ....................................................................................................... xiii CHAPTER 1: INTRODUCTION..................................................................................... 1 Purpose ................................................................................................................. 3 Background and Significance ............................................................................... 4 Theoretical Framework ........................................................................................ 5 Boykin and Schoenhofer’s Nursing as Caring Theory ............................. 5 Watson’s Theory of Human Science and Human Care ............................ 6 Conceptual Model ................................................................................................ 8 Definition Of Terms ............................................................................................. 9 Research Questions ............................................................................................ 12 Assumptions ....................................................................................................... 12 Limitations Of Study .......................................................................................... 12 Summary............................................................................................................. 13 CHAPTER 2: LITERATURE REVIEW........................................................................ 14 Introduction ........................................................................................................ 14 Caring Efficacy ................................................................................................... 14 Clinical Learning Environment .......................................................................... 16 viii Clinical Faculty .................................................................................................. 21 Professional Socialization .................................................................................. 25 Clinical Scholar Model ....................................................................................... 28 Summary............................................................................................................. 32 CHAPTER 3: METHODS ............................................................................................. 34 Introduction ........................................................................................................ 34 CSM Model ........................................................................................................ 34 Research Design ................................................................................................. 35 Setting and Sample ............................................................................................. 36 Survey Participants ................................................................................. 37 Focus Group Participants ....................................................................... 38 Data Collection Procedures ................................................................................ 38 Instrumentation ................................................................................................... 39 Demographic Questionnaire ................................................................... 39 Caring Efficacy Scale ............................................................................. 39 Student Evaluation of Clinical Education Environment (SECEE)......... 41 Nursing Students Perceptions of Instructor Caring (NSPIC) ................. 41 Lawler-Stone Health Care Professional Attitude Inventory (HCPAI) ... 43 Summary of Scales ................................................................................. 43 Focus Groups .......................................................................................... 44 Overview Of Data Analysis................................................................................ 44 Research Question One .......................................................................... 46 Research Question Two .......................................................................... 46 ix Research Question Three ........................................................................ 46 Research Question Four ......................................................................... 47 Human Subjects Protection ................................................................................ 47 Summary............................................................................................................. 48 CHAPTER 4: RESULTS ............................................................................................... 50 Introduction ........................................................................................................ 50 Instructor Comparison ........................................................................................ 50 Instrumentation ................................................................................................... 51 Research Question One ...................................................................................... 51 Research Question Two ...................................................................................... 52 Research Question Three .................................................................................... 53 Research Question Four ..................................................................................... 54 Focus Group Analysis ........................................................................................ 55 Connection .............................................................................................. 56 Access ..................................................................................................... 57 Support ................................................................................................... 58 Growth .................................................................................................... 59 Summary............................................................................................................. 60 CHAPTER 5: DISCUSSION AND CONCLUSIONS................................................... 62 Introduction ........................................................................................................ 62 Discussion of the Findings ................................................................................. 62 Perception of Self As a Caring Person ................................................... 62 Perception of the Clinical Learning Environment .................................. 64 x Helping Trust Relationships with Clinical Faculty ................................ 67 Socialization to the Professional Role .................................................... 68 Limitations of Study ........................................................................................... 70 Implications ........................................................................................................ 72 Implications for Nursing Practice/Education ......................................... 72 Recommendation for Future Nursing Research ..................................... 72 Chapter Summary ............................................................................................... 73 APPENDICES ................................................................................................................ 75 Appendix A. Caring Efficacy Scale ................................................................... 76 Appendix B. Student Evaluation of the Clinical Educational Environment ...... 78 Appendix C. Permission to Use the Student Evaluation of the Clinical Education Environment ...................................................................................... 80 Appendix D. Nursing Students Perceptions of Instructor Caring ...................... 81 Appendix E. Permission to use the Nursing Students Perception of Instructor Caring Instrument .............................................................................. 83 Appendix F. Health Care Professional Attitudes Inventory ............................... 84 Appendix G. IRB Approval Letter ..................................................................... 87 Appendix H. Survey Consent Form ................................................................... 89 Appendix I. Focus Group Consent Form ........................................................... 90 REFERENCES ............................................................................................................... 91 xi LIST OF TABLES Table 1. Age of Participants ........................................................................................... 38 Table 2. Summary of Scales ........................................................................................... 44 Table 3. Focus Group Questions .................................................................................... 45 Table 4. Comparison of SPOT Ratings .......................................................................... 51 Table 5. Comparison of Scores on the CES ................................................................... 52 Table 6. Comparison of Scores on the SECEE .............................................................. 53 Table 7. Comparison of Scores on the NSPIC ............................................................... 54 Table 8. Comparison of Scores on the HCPAI............................................................... 55 xii LIST OF FIGURES Figure 1. Arnold’s conceptual model – Clinical Scholar Model. ..................................... 9 xiii CHAPTER 1: INTRODUCTION In 2001, the Institute of Medicine (IOM) released a report titled, Crossing the Quality Chasm: A New Health System for the 21st Century. In this report, the IOM indicated that the U. S. health care delivery system does not provide “consistent, high quality care” (IOM, 2001, p. 1) to all patients and concluded that the health care system needed to be changed, focusing on the environment as the primary area for improvement. The IOM recommended four focus areas of change: incorporate evidenced-based practice to the delivery model, increase use of information technology, use quality measures for payment, and prepare the workforce. Both the environment and focus on preparation of the workforce are key areas for research in nursing and nursing education. Conservative estimates indicate that in 2025 there will be a shortage of 260,000 nurses, more than doubling the gap in nurses needed in the shortage of the 1960s (Buerhaus, Auerback, & Staiger, 2009). While nursing shortages have occurred in the past, this is a shortage of educated nurses and not of employed nurses (Lynn & Redman, 2006). In previous shortages there were enough educated nurses available to fill nursing jobs but they chose not to work as bedside clinicians. In the projected shortage, there will not be enough people educated as nurses to meet the needs of the healthcare system. Because of this, the shortage cannot be remedied simply by promoting the return of current nurses to the workforce; it requires an increase in newly educated nurses as well. 1 To significantly increase the number of practicing nurses overall, there would need to be an increase in the amount of graduates from nursing schools each year. Various studies (American Association of Colleges of Nursing [AACN], 2011; IOM, 2011; National League for Nursing [NLN], 2010) have shown that, while people are interested in pursing a career in nursing, there are external factors that limit the capacity of current nursing programs in the United States, such as a faculty shortage, limited clinical sites, and decreased student capacity. The AACN’s annual report, Enrollment and Graduations in Baccalaureate and Graduate Programs in Nursing for 2010-2011, indicated that baccalaureate and graduate nursing programs in the United States turned away 67,563 qualified applicants in 2010. Almost two thirds of schools that responded to the survey indicated faculty shortages as the reason. Additionally, the availability of clinical sites was identified as a reason for lower student enrollment figures (AACN, 2011). A concurring study completed by the NLN in 2009-2010 reported that 42% of qualified applicants to RN programs were denied admission (NLN, 2010). In the NLN study, the reason for decreased school capacity differed by type of program. For RN to BSN programs, 47% indicated the primary reason for limited capacity was shortage of faculty; but for pre-licensure programs, lack of clinical placement sites was the main reason for limiting expansion of student capacity (NLN, 2010). Finally, in 2011, the Robert Wood Johnson Foundation (RWJF) and the IOM partnered to examine the current status of nursing and to identify changes necessary for meeting patient care needs in the future. The committee released the report, The Future of Nursing: Leading Change, Advancing Health, which noted insufficient amounts of both educators and clinical placement sites 2 for those interested in entering nursing school (IOM, 2011). Even with the limitations of clinical placement, faculty members, and openings for students within nursing programs, once nurses enter the workforce, the primary concern is orienting new graduate nurses only to have them leave the organization or leave the nursing profession. The U. S. Department of Health and Human Services (2010) reported in the National Sample Survey of Registered Nurses that nearly 40 percent of recent graduates planned to leave their current jobs within three years. Another study (Kovner et al., 2007) found that 24% of new graduate nurses resign by their second year of practice, due to the gap between the new graduates’ expectations and the reality of the workplace. This gap, labeled reality shock (Kramer, 1974) and also known as the theory-practice gap (McCaugherty, 1991), occurs partially due to a lack of connection between schools and practice settings. Identifying this gap and addressing possible solutions can increase retention of new nurses and keep them within their practice setting. The looming nursing shortage is not due to a lack of interest in pursuing nursing careers. Potential researchers and educators seeking solutions to this shortage need to address the issues of lack of available openings at schools of nursing for faculty or lack of qualified faculty and therefore students, and limited clinical education facilities. Additionally, once nurses are educated, it is important to retain them within the practice setting. A possible solution to meet these concerns can be found in the Clinical Scholar Model (CSM) as presented in this study. Purpose The purpose of this study is to determine if a unique education practice 3 collaboration has an influence on student caring efficacy, perception of the clinical learning environment, perception of clinical instructor caring, and professional socialization when used with second-degree accelerated BSN students. The long-term objective of this study is to evaluate a clinical teaching model that may increase clinical capacity and ease the education-practice gap for new graduates. Background and Significance The AACN (2005) recommends development of clinical education models that bring schools of nursing and clinical facilities together to decrease both the faculty shortage and the clinical placement issues. The AACN proposed that schools and clinical facilities form partnerships that develop clinical faculty appointments and identify other ways to incentivize qualified facility personnel to supervise or teach students within their facility (AACN, 2005). These recommendations address both concerns of the nursing faculty shortage and the clinical placements to allow for solutions that could be mutually beneficial for university and clinical facilities. Various models of hospital-university partnerships are reported in the literature. One model that provides both clinical faculty and a clinical site is a hospital university partnership in which the hospital provides a staff member to serve as clinical faculty for the school. Approaches to this model have been implemented (Barger, 2004; Kowalski et al., 2007; Lotas et al., 2008; Murray, 2008; Paterson & Grandjean, 2008; Preheim, Casey, & Krugman, 2006), but research to date has focused on faculty and facility outcomes not student outcomes. To fully evaluate the model of a hospital-based staff member serving as clinical faculty, evaluation of student perceptions and outcomes should be included. 4 Theoretical Framework To describe how caring is lived in the faculty-student relationship, first one must posit caring as essential to nursing. Brilowski and Wendler (2005) conducted an evolutionary concept analysis of caring. The authors read and identified 283 articles that met the inclusion criteria, and then analyzed a random sample of 61 articles, or 20%, of those identified with caring as a keyword in the Cumulative Index to Nursing and Allied Health Literature (CINAHL) from 1998 to 2004. Data collection began with the year 1998 because that was the first year CINAHL identified caring as a searchable keyword in the database. From this concept analysis, five core attributes of caring were identified. Attributes include relationship, attitude, action, acceptance, and variability. Components of these attributes are found in all caring theories. Two caring theories that incorporate the attributes of caring as identified by the concept analysis done by Brilowski and Wendler (2005) are Boykin and Schoenhofer’s (2001) nursing as caring theory and the theory of human science and human care (Watson, 1994). Boykin and Schoenhofer’s Nursing as Caring Theory In Boykin and Schoenhofer’s (2001) nursing as caring theory, the authors defined the profession as “nurturing persons living caring and growing in caring” (p. 11). The authors assert that persons are whole, complete, and caring moment-to-moment by virtue of their humanness; humanness is a process of living grounded in caring, enhanced by participating in nurturing relationships with caring others (Boykin & Schoenhofer, 2001). By participating in nurturing relationships, nurses support the worth, dignity, and rights of the other. 5 Watson’s Theory of Human Science and Human Care Watson’s (1994) human caring theory serves as the theoretical framework for this study. According to Watson (2006, 2007), the major elements of the human caring theory are caritive processes, the transpersonal caring relationship, and the caring occasion/moment. The ten caritas processes include: practicing loving kindness; embracing altruistic values of both the self and other; inspiring hope and faith to honor the other; nurturing individual belief and practices that creates sensitivity to the self and other; developing a relationship based on helping and trust; and listening authentically to another’s story, which acknowledges and encourages both positive and negative feelings (Watson, 2007). Additional tenets of the theory include using caring decision-making through creative scientific problem solving; addressing individual needs and comprehension styles by sharing teaching and learning; respecting human dignity through the creation of a healing environment that honors the physical and spiritual self; assisting with human needs including basic physical, emotional, and spiritual needs; and allowing miracles to enter by being open to mystery (Watson, 2007). These caritas processes can apply to caring between faculty and students in a clinical environment. Transpersonal caring is a relationship that goes beyond the person and moves to higher level connections of a spiritual and cosmic nature that help to open up the healing potential (Watson, 2006). A transpersonal caring relationship is authentic in the moment and contains a connection to the soul or spirit through caring processes (Watson, 2006). While most of the focus has been on the transpersonal caring 6 relationship with patients, some studies have applied this theory to other relationships like those between student and faculty member (Adamski, Parsons, & Hooper, 2009; Livsey, 2009; Sadler, 2003; Wade & Kasper, 2006). Students have relationships with each other, members within the clinical environment, and with the clinical faculty. A caring moment or occasion happens when the nurse and the other have a human-to-human transaction in a specific time and place, and involves action and choice by both the nurse and the other person (Watson, 2006). This moment allows the two participants to connect with each other on a spiritual level and allows further connection deeper than merely physical interaction beyond space, time and physicality expanding consciousness (Watson, 2006). Students can have caring moments with patients, members of the clinical environment, other students, and faculty members. For the purposes of this study, all of Watson’s caritas processes were identified as potentialities within the student clinical experience. Identification of self as a caring person, or caring efficacy, is embodied within Watson’s caritas processes of embracing altruistic values and practicing loving kindness with self and others, being open to mystery to allow miracles to enter, and being sensitive to self and others by nurturing individual beliefs and practices. The clinical learning environment can be related to Watson’s caritas process of respecting human dignity by creating a healing environment for the physical and spiritual self. Development and interaction within the student and faculty relationship can be related to the process of developing helping-trusting-caring relationships; sharing teaching and learning that addresses individual needs and learning styles; inspiring faith and hope to honor the other; and authentically listening to story, accepting positive and negative influences. The processes of assisting with basic 7 physical, emotional, and spiritual needs, and of using creative scientific problem-solving methods for caring decision making are essential components of professional socialization. Conceptual Model Watson (2006) does not use a diagrammatic depiction of the caritas processes or her theory of human care, though she does describe transpersonal caring as recognizing “connections that move in concentric circles of caring” (Watson Caring Science Institute Website, 2013, Caring Science Defined section, para.1). For the purposes of this study, a visual model (Figure 1) was developed to depict the clinical learning experience within the CSM. Figure One graphically displays Watson’s caring theory applied to the CSM and demonstrates the interactions of the various concepts within the study. Caring, as the overarching theory for this model, surrounds and encompasses the other concepts. Watson’s ten caritas processes compose the circle of caring and represents the equal value and level of importance that each caritas process holds within the caring theory. Within the caring theory circle resides the clinical learning environment where students learn. This includes the physical environment of the clinical space and, in the subsequent circle, the clinical faculty who are part of and a factor within the learning environment. In the center of the model is the professionally socialized student, the core of the model. Dotted lines within the model represent the fluid nature of the relationship from all the concepts in constant interaction. 8 Figure 1. Arnold’s conceptual model – Clinical Scholar Model. Definition Of Terms For the purpose of this research, terms used throughout the study are defined as follows: • Clinical Scholar Model (CSM): The CSM uses a Masters-prepared nurse employed by the hospital to serve as the clinical faculty member for all of the nursing students’ clinical rotations at the hospital. The two clinical rotations that were not covered by the clinical scholar were pediatrics and community health, neither of which was completed at the Clinical Scholar’s hospital. Students in this model were interviewed by the hospital for admission to this program, received a scholarship from the hospital, and had 9 a commitment to work for the hospital for two years following completion of the program. • Traditional Model (TM): The TM refers to students in clinical groups where their clinical faculty member is employed by the university and not an employee of the hospital where they serve as clinical faculty. These clinical groups had the same clinical faculty member for a majority of their clinical learning experiences and had a majority of their clinical experiences at the same hospital. • Accelerated Nursing Students: Accelerated nursing students in this study are second-degree students enrolled in a baccalaureate program in nursing at a public university in southeast Florida. The accelerated program is completed in 12 months over three semesters. • Caring Efficacy: This is the “conviction or belief in one’s ability to express a caring orientation,” (Coates, 1997, p. 53) or the belief in one’s ability to develop a caring relationship with patients (Coates, 1997). Caring efficacy is operationally defined by using the Caring Efficacy Scale (Coates, 1997). The Caring Efficacy Scale is based on Watson’s caring theory. • Clinical Learning Environment: The clinical learning environment is more than just the facility in which the students are assigned for clinical rotations. The environment is also a combination of perceptions of how the instructor and preceptor facilitate learning and the learning opportunities available to the student. According to Sand-Jecklin (2009) the perceptions of the clinical learning environment are measured through the Student Evaluation of 10 Clinical Education Environment (SECEE). There are three subscales for the SECEE, including evaluation of the instructor, preceptor, and learning opportunities available to the students. • Instructor: The instructor is the Masters’-prepared nurse who served as a clinical faculty member for the school during a majority of the students’ clinical rotations. • Instructor Caring: Instructor caring is defined as the nursing students’ perception of caring, based on Watson’s caring theory. Instructor caring is operationally defined using the Nursing Students’ Perceptions of Instructor Caring (NSPIC) instrument (Wade & Kasper, 2006). This instrument has five subscales determined to be factors of instructor caring. Subscales for the instrument include how the instructor instills confidence through caring, creates a supportive learning climate, promotes application of life’s meanings, demonstrates control versus flexibility, and promotes respectful sharing (Wade & Kasper, 2006). • Preceptor: The preceptor is the nurse employed by the hospitals where students complete their clinical learning experience. The university uses a nurse expert model where the student is paired with a nurse for the hospital clinical learning experience. The clinical faculty member partners the student and preceptor and retains overall responsibility for the student experience. • Professional Socialization: Professional socialization is defined as a student able to express caring and able to exhibit a professional attitude. Professional 11 attitude is measured using the Lawler-Stone Health Care Professional Attitude Inventory (HCPAI) (Lawler, 1988). Socialization is the process by which the student nurse becomes able to be a professional nurse within professional practice. Research Questions The following questions emerged to guide this study: 1. What are the differences between CSM students and TM students in their perception of caring efficacy? 2. What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment? 3. What are the differences between CSM students and TM students in their perceptions of caring relationships with faculty? 4. How do CSM students and TM students differ in their professional socialization to the nursing role? Assumptions 1. Participants in this study will answer scale questions honestly and openly. 2. Survey instruments validly measure the concepts presented. 3. No major differences exist between how the faculty members interact with students. Limitations Of Study All students in this study were enrolled in one accelerated BSN program at a public university in southeast Florida. This was a convenience sample of those willing to participate in the study, which limits generalizability to the population of all 12 accelerated nursing students. The total enrollment for the accelerated nursing program is 44, of which 11 were in the CSM. The available sample size was limited since the CSM was being piloted at this university. All four clinical groups were included in the study (3 TM and 1 CSM). Additionally, only one clinical scholar with one clinical group was included in the sample. There may be inherent differences between faculty members, which may affect outcomes of the scoring. This limitation is unavoidable since the clinical scholar program being evaluated in this study only had one group participating in this model at the university. Summary Caring is an essential part of nursing practice and an important concept to which nursing students should be exposed and mentored. With the looming faculty shortage, nursing schools will have to look for innovative solutions for faculty, including clinical faculty to meet this need. Understanding the ability for student nurses to care, perceptions of the clinical learning environment, perceptions of clinical faculty, and professional socialization can help to identify whether the CSM can be used as a solution with similar or better outcomes for the student, faculty, and school. No research has been found regarding caring and the CSM. Through this study differences between clinical scholar students and traditional students in their evaluation of the learning environment, perceptions of clinical faculty, socialization to the role of nurse, and their ability to be caring were evaluated. 13 CHAPTER 2: LITERATURE REVIEW Introduction This chapter contains a review of the literature, both theoretical and research-based, relevant to the theoretical and conceptual framework for the study. This literature review includes an overview of caring efficacy, the clinical learning environment, clinical faculty, and professional socialization for students. Finally, the clinical scholar literature is included since this was the clinical education method evaluated within this study. Caring Efficacy Caring is both a process and an outcome (Boykin & Schoenhofer, 2001;Watson, 2006). Brown (2011) asserts that caring is something that is mastered over time with experience. Nursing students receive their experience as part of their clinical learning. The level at which a student feels he or she is able to care, or caring efficacy, at the end of their program (Coates, 1997), is then important to understand to help further develop caring curricula. In a study by Adamski et al. (2009), the authors used the Coates Caring Efficacy Scale (CES) in an intervention-based evaluation of student caring. The CES measures the student’s self-reported ability to care, or caring efficacy. In this study, 14 students completed the CES before and after listening to nurses’ stories about how these nurses lived caring with their patients (Adamski et al., 2009). There were no significant differences in caring efficacy scores after the intervention, though mean scores were 14 higher post intervention (Adamski et al., 2009). Means on questions that were negatively worded increased, demonstrating that disagreement increased from slightly to strongly after the intervention (Adamski et al., 2009). This means that following the intervention participants were better able to identify a lack of caring in these situations. While a significant difference between scores pre and post intervention was not found in this study, the evidence highlights exposing students to caring theory during their program. A study by Sadler (2003) used the CES to evaluate students’ capacity for caring after completing a baccalaureate-nursing program. Sadler measured a cross section of 193 students, starting with those just entering the nursing program to senior students completing the program. While no significant difference was seen in comparing the entry-level students to the senior students, Sadler (2003) identified the predominant factor in the ability to develop and express caring by the students was their relationships with their families. Students with higher scores on the CES entered the nursing program with a belief that they could express caring to patients. Caring theory, as part of the curriculum and clinical experience, also was indicated to be important to assisting the student in developing an understanding of self as a caring nurse (Sadler, 2003). These data pointed to possible precipitating factors that affect a student’s ability to be a caring nurse. Drumm and Chase (2010) used qualitative methods to evaluate to students’ experience of learning caring within a nursing college program grounded in caring philosophy. The caring theory in this study was Boykin and Schoenhofer’s (2001) nursing as caring theory, and the two main themes that emerged in the study were 15 “innate knowing of self as caring” and “caring in the curriculum” (Drumm & Chase, 2010, p. 34). The theme of innate knowing had the three sub themes of “being present for the patient, being open to reshape the patient’s experience and enhanced capacity to care” (Drumm & Chase, 2010, p. 34). Subthemes were also found for caring in the curriculum, which were “clinical experiences are valuable to learning, doing little things to express caring, and learning activities facilitated understanding caring” (Drumm & Chase, 2010, p. 34. Additionally, in the Drum and Chase (2010) study the students reported that the clinical experiences were important in helping them to learn caring. Students were able to identify caring because their curriculum was based in a caring philosophy. Having a program grounded in caring may help mitigate any negative effects from the socialization that was found in previous studies by Mackintosh (2006) and Mooney (2007). Clinical Learning Environment The learning environment was considered to be a factor that could affect student caring beliefs (Livsey, 2009). The clinical learning environment includes both the clinical faculty member and the actual environment in which the clinical experience is completed (Berntsen & Bjork 2010; Chan, 2002; Salamonson et al., 2011). The clinical learning environment is perceived to be the most important context for students to obtain nursing skills and knowledge (Chan, 2001). Evaluation of student perceptions of the clinical environment can help facilities to understand ways of altering the clinical learning experience to better meet student needs. In a qualitative descriptive study of new graduate nurses choosing to work in a rural healthcare setting, Sedgwick and Rougeau (2010) define the clinical learning 16 environment as including everyone who interacts with students, and they postulate that these interactions affect the students’ sense of belonging. The authors also identify that student expectations of the clinical environment and the reality of the clinical practice often are different. This is an example of a theory-practice gap within nursing education. The clinical experiences that the student completes help them to become part of the nursing community (Sedgwick & Rougeau, 2010). This study was completed in Canada and, to date, has not been replicated within the United States. Chan (2002) stated that to have a supportive, positive environment for clinical learning there needs to be supportive, positive relationships among the clinical environment staff. A majority of the literature on evaluation of the clinical learning environment has been completed outside of the United States. Chan (2002), in describing the process for developing an instrument to measure the clinical learning environment, proposed that the clinical learning environment actually was composed of six different factors: individualization, innovation, involvement, satisfaction, personalization, and task-orientation. This scale was developed through extensive literature review and discussions with experts in nursing (Chan, 2002). Individualization is the level of differentiation to which students are treated, based upon their personal needs and interests. This factor is related to Watson’s (2007) caritas factor of sharing teaching and learning based on individual needs and learning styles. Innovation is how the clinical faculty member plans new or unique experience on the clinical learning unit (Chan, 2002). Chan (2002) defines student satisfaction as to how much students enjoy the clinical experience. Personalization is the instructor’s level of concern for student welfare and the availability of the instructor 17 for student interaction (Chan, 2002). Finally Chan (2002) defines task-orientation as the level that clinical activities are organized and clear on the unit. This scale, called the Clinical Learning Environment Inventory (CLEI), was written to evaluate the Australian clinical environment and cannot be directly generalized to the American clinical learning environment, though the concepts may help to identify how students may perceive the American clinical learning environment. Salamonson et al. (2011) further refined the CLEI and developed the CLEI-19, as they found previous versions of the CLEI (Chan, 2002) to be too lengthy and impractical for use with other survey instruments. The authors identified two subscales within the CLEI-19: the clinical facilitator of support and satisfaction with the clinical placement (Salamonson et al., 2011). In this scale, clinical faculty and satisfaction with the environment are all that are considered to make up the clinical environment. Other clinicians such as the preceptor are missing from the CLEI-19. An additional reason not to consider the use of the CLEI-19 with American students is that it was written within the Australian clinical environment. Midgley (2006) completed a study of student perception of the clinical environment in the United Kingdom using Chan’s (2002) CLEI. In this study, the students perceived the salient factors in the clinical environment to be satisfaction and personalization. The study by Midgley (2006) had students compare their perceptions of the actual learning environment with their ideal clinical environment. In this comparison, while students did rate the clinical environment overall to be positive, the ideal learning environment mean scores on the CLEI were higher than the actual environment; the only significant difference was found on the innovation scale 18 (Midgley, 2006). In the specific environment the scores on the innovation scale are related to the students’ perceptions of the faculty/mentor planning the students’ experiences on the unit. The author attributes this difference to the clinical faculty member needing more training and development in the role. Faculty familiarity with the clinical environment, such as in a CSM, could allow planning for more innovative experiences while improving student perceptions of the clinical learning environment. Berntsen and Bjork (2010) evaluated student perceptions of the clinical learning environment in nursing homes in Norway. Berntsen and Bjork (2010) found that students were interacting with the clinical faculty member and the staff within the nursing home as part of their clinical learning experience. Students perceived the learning environment as moderately positive. The authors proposed that if students had a good clinical experience within the assigned clinical placement, then it was likely that the student would choose the same environment as a future workplace (Berntsen & Bjork, 2010). This study supports ensuring students have a positive clinical experience as a possible recruitment possibility for the clinical learning environment facility, which is important when considering the nursing shortage. Evaluation of the clinical environment within the United States has used both qualitative and quantitative approaches. Koontz, Mallory, Burns, and Chapman (2010) used a qualitative approach to evaluate the nursing student relationship with hospital staff members within the clinical experience. The following themes emerged in the research as positive impacts within the clinical environment: acceptance from the hospital staff, preceptorship opportunities, and the ability of the clinical staff to be empathetic to the students’ experience (Koontz et al., 2010). The students reported that 19 the most important characteristics of staff members in the clinical environment were the need to provide support, compassion, and acceptance (Koontz et al., 2010). This study highlights the importance of the staff members as part of the clinical learning environment, separate from the clinical faculty member. Quantitative evaluation of the clinical learning environment in the United States has been limited to research completed by Sand-Jecklin (2009). In 2009, Sand-Jecklin published an instrument developed for evaluating the clinical learning environment for nurses from an American perspective. Previous instruments were created for international nurses and did not address concepts salient to American nurses or use verbiage describing the American clinical environment . In the Student Evaluation of Clinical Education Environment (SECEE) Inventory the three factors of the learning environment were the instructor facilitation of learning, the preceptor facilitation of learning, and the learning opportunities scale (Sand-Jecklin, 2009). These factors support the basic structure of the learning environment based on previous research. No research other than that of Sand-Jecklin has been found using the SECEE in nursing populations in the United States. Another consideration within the clinical learning environment is the theory-practice gap as described Corlet (2000). The theory-practice gap is the discrepancy between what is taught to students in the classroom and what is practiced in clinical settings. Various reasons have been proposed for this lack of connection between classroom and clinical experience. Steele (1991) postulated that the classroom environment cannot represent the practice environment so students are not able to apply what they have learned to practice. Another view is that students learn through textbook 20 explanation, which does not provide a holistic view of the patient (McCaugherty, 1991). In the current nursing education model, students seek to apply the concepts learned in the classroom in the clinical learning environment. Craddock (1993) reports that the clinical environment is essential to student learning and posits that nursing theory should be practice-based. The link between theory and practice in the clinical learning environment is the clinical faculty member. The clinical faculty member must integrate theory in a comprehendible way to the students and demonstrate how theory can be applied to practice (Cave, 1994). Use of concepts learned depends upon knowledge of the clinical faculty of the classroom content and availability of relevant experiences in the clinical learning environment. Clinical Faculty A central part of the students’ experience in the clinical setting is the relationship that develops with their clinical faculty member. One way to understand this relationship is to evaluate it through the lens of caring theory. Beck (2001) completed a metasynthesis of caring in nursing education and found the following five themes of caring in nursing education: “presencing, sharing, supporting, competence and uplifting effects of caring” (p. 104). These five themes were grouped into two categories of components of caring and effects of caring (Beck, 2001). While not identifying a specific caring theory, elements of Watson’s (2007) caring theory can be identified within these themes. Specifically, Watson’s (2007) caritas processes of the development of helping trust relationships can be related to presencing and supporting. The transpersonal caring relationship (Watson, 2006) also identifies the idea of presence, sharing, and supporting. Listening to story while encouraging positive and 21 negative feelings is an essential role for clinical faculty members and students in building caring relationships. According to Beck (2001), in order for nursing students to be able to care for their patients they must experience caring within the educational environment. Beck presents a model where caring is seen as a trickle-down phenomenon that starts with the faculty caring for each other, which promotes the faculty caring for students and results in the students caring for each other, and finally with the students developing caring relationships with their patients. This demonstrates the important role a caring faculty member plays in the student’s educational experience. A supporting view to Beck’s (2001) study was presented by Hughes (1992) who proposed that the concept of caring can be learned but cannot be taught. In Hughes’ study, junior nursing students were asked to describe caring, identify which interactions were caring, and identify a climate for caring. In this study, students described learning caring through modeling, dialogue, and practice as well as with confirmation by faculty (Hughes, 1992). This shows the central role of the faculty member in being a role model for the student to learn caring. It is important to identify if elements are present in clinical faculty members that help to support building the helping-trust relationship with students. In a study by Livsey (2009), the author evaluated the relationship between students’ perceptions of clinical faculty leadership behaviors and the caring self-efficacy of students. In the Livsey study, students reported higher caring self-efficacy in situations where there was strong clinical faculty leadership behaviors. Students were better able to identify themselves as a caring person when the clinical faculty displayed strong leadership 22 behaviors.. This helps to further support the role that clinical faculty members have in supporting students and helping them to express caring or have caring efficacy. Clinical faculty can portray caring to students in ways other than through strong leadership behaviors. McEnroe-Petitte (2011) presented a review of literature on faculty caring to demonstrate how nursing faculty play a role in student success. Nursing faculty portray caring to nursing students through support, counseling, trust, respect, and mentoring. Cohesive relationships between nursing faculty and students are essential in faculty caring (McEnroe-Petitte, 2011), which supports the helping trust relationship described by Watson (2007). This relationship is developed by approaching students, offering assistance, and helping to instill self-confidence (McEnroe-Petitte, 2011). These factors are similar those described by Beck (2001). McEnroe-Petitte (2011) suggested that future research needs to be done to evaluate how faculty caring affects student success as a member of the nursing profession. In order for faculty members to have a caring relationship with students, first they must understand the student. Students who are in an accelerated nursing program may be different from those in traditional nursing programs. D’Antonio et al. (2010) evaluated faculty members’ perceptions of accelerated nursing degree students, and students’ perceptions of the program. Accelerated students perceived that the nursing program would contain intellectual and emotional challenges and require hard work, but, most of all, completion of the program would confirm their decision to be a nurse (D’Antonio et. al., 2010). In this study by D’Antonio et al. (2010) some faculty described accelerated students as more confident, mature, and intelligent than their traditional counterparts. Others perceived accelerated students as lacking in 23 self-confidence, independent, and assertive, while still others found them to be challenging and dependent, needing constant feedback (D’Antonio, 2010). These present a wide range of beliefs of faculty members about the accelerated nursing students. According to the authors, the differences in expectation were based on previous experience. Faculty also felt that accelerated students were different than traditional students because of their varied life experiences, which made them more fearful and anxious of repercussions in the event of an error. Faculty perceived accelerated students as assertive and outspoken while being focused on outcomes and goals, but faculty were not comfortable when the students were outspoken with faculty (D’Antonio et al., 2010). Finally, accelerated students were seen as setting unattainable goals and experiencing dissonance when their goals did not match with the reality of nursing practice (D’Antonio et al., 2010). This dissonance could result in the students perceiving a theory-practice gap. From this research, D’Antonio et al. (2010) identified that faculty need to be involved in helping students set realistic goals and held to direct the expectations of the accelerated nursing student. This study highlights the incongruence in expectations between faculty and students. This incongruence can be mitigated through the relationship of the faculty member and the student. This supportive relationship can be seen as a part of caring theory through faculty developing a helping-trust relationship with the student with open communication. Wade and Kasper (2006) developed the Nursing Students’ Perceptions of Instructor Caring instrument, grounded in Watson’s (1994) caring theory, to evaluate student perceptions of instructor caring. Through this instrument the authors identified 24 five factors of instructor caring. The five factors include instilling confidence through caring, creating a supportive learning climate, appreciating life’s meanings, control versus flexibility, and respectful sharing. The scale was developed in collaboration with Watson, Coates, Wade and Kasper. Coates is the author of the caring efficacy scale endorsed by Jean Watson as a measure of the ability to care based on Watson’s theory. Wade and Kasper (2006) indicated that the five factors do not directly link to Watson’s caritas processes, and stated that each factor represents more than one of the caritas processes. The authors did not identify with which processes each factor aligns, but instead suggested the five factors represent Watson’s concept of reciprocal connection in the theory of transpersonal caring. Additionally, the five factors mirror those identified by Beck (2001) as being elements of caring in nursing education. Professional Socialization If caring is an essential part of nursing, then it should be an essential part of the student’s socialization to professional practice. Livesy (2009) considered student caring self-efficacy to be part of the socialization process of the student as a professional nurse. According to Jacox (1973), professional socialization is the process whereby students attain the knowledge, skills, values, and norms of the profession. Du Toit (1995) asserted that professional socialization is moving from a novice practitioner into the profession to become a professional. This process is affected by both the clinical faculty member and the clinical environment in which that student is educated. A study by Carlson, Pilhammar, and Wann-Hansson (2010) identified three roles essential to socializing students into their profession as nurses. The three roles were the medical/technical role, the administrative role, and the caring role (Carlson et 25 al., 2010). The role of the preceptor assisting the student with this process was to provide opportunities for the student to obtain the knowledge, learn skills, and develop ethical views (Carlson et al., 2010). The facilitation of the socialization process by the preceptor demonstrates that the socialization process is mediated by a variety of external forces on the student. In a meta-analysis of why nurses choose the field of nursing, Price (2008) described the professional socialization process as “realizing and redefining role expectations.” Price (2008) considered the professional socialization process to begin when someone chose the career of nursing, based upon that person’s beliefs and expectations about nursing as a vocation. This view of professional socialization can be related to the theory-practice gap where student expectations are different than the actual role of a nurse. Price (2008) stated that socialization is the “process of moving from previously held assumptions and beliefs about nursing and moving to a reality of what nursing is in the practice setting” (p. 14-15). Price (2008) reported that nurses cope with the difference between what they believed as students of nursing and the reality of nursing by changing what they believe to be nursing. The preconceived beliefs people have about nursing are that nurses care for others, help people, and make a difference (Price, 2008). Nurses reported that they chose nursing as a career because of these reasons. Additionally, nurses held the view that the ideal nurse focused on caring, but that nurses were not able to return to this view of caring until they developed a strong sense of themselves as a nurse (Price, 2008). Finally, in a meta-analysis, Price (2008) found that all members in the practice setting influence professional socialization. In a study by Mackintosh (2006), the author focused on caring and socialization 26 of nursing students in the United Kingdom. In this longitudinal study, socialization was seen as a negative factor in student development because as students progressed through their nursing program they identified themselves as less caring. The author proposed that in the learning process they were exposed to some form of socialization to the role of a professional nurse that made them more able to cope with the activities that are involved in being a nurse. Students were seen as more cynical the further they went into their nursing program; however, this was seen in great variability (Mackintosh, 2006). Mackintosh (2006) suggested that the effects of socialization actually were negative to the role of nursing because caring was seen as less of a focus for students as they were considered more socialized to the nursing role. This change in caring focus was seen as an adaptation by the students to allow coping with the pressures of being a nurse (Mackintosh, 2006). This perception of professional socialization and caring is opposite to the view of caring in Watson’s theory in the United States. Watson (2006) proposed that the caring moments that occur between nurse and patient were at a spiritual level and that this connected them both with each other. Mackintosh’s (2006) view proposed that nurses are actually less caring as they move from being students to being nurses; Watson’s (2006) connection on a human-to-human level does not seem to be supported in this view of professional socialization. A study by Mooney (2007) evaluated professional socialization as a negative force with newly qualified nurses in Ireland. One of the negative themes in new nurse professional socialization is the clinical practices and routines, seen as nursing rituals, which are roadblocks for new nurses and cannot be changed because historically that was how the task or practice was performed. The new nurses were seen as voiceless and 27 were seen to lose their energy and interest in being a nurse as they conformed to the unit culture (Mooney, 2007). Professional socialization, according to Mooney (2007), was characterized almost as a form of horizontal violence. The limitation of this study is the lack of information regarding socialization to the nursing role or to a specific culture within a specific hospital. In an analysis of the Canadian student socialization, Campbell, Larrivee, Field, Day, and Reutter (1994) identified two factors that influenced the student learning experience: a competent, supportive clinical instructor and peer support. In this study, supportive and caring instructors were described as more influential when serving as role models to shape the students’ attitudes and when promoting nursing as a profession (Campbell et al., 1994). Additionally, the authors reported faculty were important in creating a positive environment that facilitates the learning process (Campbell et al., 1994). Finally, the instructor’s relationship with the nursing staff was determined to be influential in how the students were received on the unit even though the students looked to the instructor and not to the staff members as role models (Campbell et al., 1994). Therefore, the faculty member and the clinical learning environment are significant factors affecting the professional socialization of the student nurse. Clinical Scholar Model Universities and hospitals have begun to look for innovative solutions that bridge the theory-practice gap. These academic-practice collaborations encompass a variety of solutions from the hospital clinicians providing feedback to the university on student performance to the hospital providing staff as clinical faculty members (Barger, 2004). In an academic practice partnership described by Barger (2004), the hospital 28 provided two adjunct clinical faculty on the hospital payroll, allowing the university to accept more students. Clinical faculty were paired with experienced clinical faculty for mentoring. The article provided limited descriptions of the clinical faculty section of the partnership, but indicated that student evaluation of clinical faculty was used to measure program success (Barger, 2004). This expanded partnership focused on more than the clinical environment and provided a good example of how facilities are addressing concerns. Another bridge to practice model (Paterson and Grandjean, 2008) proposed using hospital-based nurses. . In this model, second degree-seeking students completed all medical-surgical clinical rotations at the same hospital. The hospital provided clinical preceptors for students, and the university paid the preceptors’ salaries. Additionally, the university provided an on-site clinical faculty member as the student coordinator. University faculty did not have a previous relationship with the hospital; instead, they relied on preceptors as the connection to the hospital. The clinical faculty were assigned to a facility, not to a specific student group or course, and the students had completed their non-medical surgical rotations at other facilities (Paterson & Grandjean, 2008). The authors noted that use of this model reduced orientation time for both students and their clinical faculty (Paterson and Grandjean, 2008). Another approach to addressing the clinical faculty shortage and expanding capacity for a university is the loaned faculty concept proposed by Murray (2008). In this study, hospital-employed Masters-prepared nurses were released from their regular responsibilities one day per week to teach the clinical component of the university course (Murray, 2008). Clinical faculty were based within their clinical specialty, so 29 students had different faculty for each clinical specialty, with the focus on the loaned faculty member’s experience (Murray, 2008). Considerations for this study included the university’s perception that loaned faculty were not as heavily vested in students’ clinical success. The evaluation of the student experience in the loaned faculty model was limited to positive general class evaluations and was not statistically significant when compared to traditional clinical faculty. Student perceptions of the loaned faculty suggest faculty were unfamiliar with general college information including class assignments, courses, and other general activities (Murray, 2008). The study did not specify the level of involvement that hospital-based clinical instructors had with the university beyond the role as instructor. The first study of Clinical Scholar Model for hospital-based nursing clinical faculty was conducted by Preheim, Casey, and Krugman in 2006. The authors described the development of the CSM as a result of restructuring the clinical teaching associate (CTA) model. In the CTA model, the hospital or clinical agency employed the CTA to teach students in the clinical environment, in collaboration with the lead instructor employed by the university. The CTA model proposed that nurse experts from the facility were better suited to clinical instruction, which allowed university faculty to focus more on research and scholarship. Preheim et al. (2006) proposed the CSM as a solution to the lack of connection between the clinical and university environment that was experienced in the CTA model. Preheim et al. (2006) defined a Clinical Scholar as “a master’s-prepared practicing expert nurse who is employed by a hospital or clinical agency and also holds a clinical appointment in the school of nursing” (p.16). In Preheim et al.’s (2006) CSM, the role of the Clinical Scholar included 30 instruction, coordination, and evaluation of the student group at the clinical site. The authors indicated that the decision to hire was a joint decision between the university and the clinical agency, but they did not indicate how the Clinical Scholar was oriented to the role. The connection between the Clinical Scholar and university was maintained through quarterly advisory meetings as well as collaboration between students and faculty. The authors included increased student involvement in the clinical setting as a result of model implementation but did not evaluate student outcomes after implementation of this model. Kowalski et al. (2007) further refined the CSM in a hospital-based nursing facility. The authors defined a Clinical Scholar as “an expert clinical nurse who meets the educational preparation requirements for the contracting educational program” (p. 69-70). In the Kowalski et al. (2007) CSM, the clinical scholar was released from their clinical assignment and had full responsibility for the coordination of student clinical teaching and evaluation. The Clinical Scholar maintained employment with their same wages and benefits from the existing facility. Wages then were reimbursed by the school with grant funds to help bridge the difference between salaries (Kowalski et al., 2007). This served to address the gap between faculty wages and hospital clinician wages that was postulated to be a contributing factor for deterring clinicians from seeking academic roles. The Kowalski et al. (2007) model also included a university faculty member who made periodic site visits to the facility but remained in a university-based position. Clinical scholars completed a 40-hour orientation course that covered their role and other university requirements (Kowalski et al., 2007). In this model, the clinical scholars were unit-based nurses who served in a dual role as faculty. 31 It was not indicated what other connections clinical scholars had to the university, such as sitting on faculty committees or attending meetings. General qualitative outcomes were measured in the Kowalski et al. (2007) study. Outcomes for the clinical scholars included increased retention in their hospital position, increased interest in furthering their own education, and their facility’s perception that they are more confident in their competence. Participating schools reported an increase in clinical faculty and decreased orientation time for new faculty, though it was not stated in the article whether the 40-hour course was considered to be part of this orientation time. Finally, students were considered to be more assimilated into the facility and to have improved student workflow (Kowalski et al., 2007). Considerations for success of the Clinical Scholar program included how the differences between faculty and clinician salaries were addressed without the use of grant support, time requirements for the clinical scholar, and availability of clinicians for ancillary university functions. The CSM was described as more costly than a traditional clinical faculty placement because of higher clinician wages, but other benefits were postulated to outweigh the financial impact of the program (Kowalski et al., 2007). This article did not measure differences between students in the CSM and a traditional model. Summary In this chapter the nursing literature on caring, the clinical learning environment, clinical faculty relationships, and socialization of the student nurse was presented. Additional review of the theory-practice gap and Clinical Ccholar Model of clinical education was included. As part of a curriculum and clinical education, caring theory 32 was shown to help students develop their own caring self efficacy (Sadler, 2003), which could moderate previously reported negative effects of professional socialization (Mackintosh, 2006; Mooney, 2007). Additionally, higher caring self-efficacy, part of the socialization process, was linked to student perceptions of the relationships with clinical faculty (Livsey, 2009). Sand-Jecklin (2009) provided a lens to view the clinical learning environment for students through the areas of the instructor, preceptor, and learning opportunities. While research on the CSM has been reported (Kowalski et al., 2007; Preheim et al., 2006), no research was found evaluating student outcomes including caring efficacy and professional socialization. Additionally, caring theory has not been used as a lens for student outcomes within a clinical scholar model. Better understanding of the phenomenon of professional socialization of the student within the clinical scholar model can support further implementation of this model. 33 CHAPTER 3: METHODS Introduction The purpose of this study was to determine the effect of the Clinical Scholar model based on a caring framework on student caring efficacy, perception of the clinical learning environment, perception of the clinical faculty member, and professional socialization for second-degree accelerated BSN students. This clinical teaching model can serve as a potential solution to the clinical faculty shortage as well as bridge the theory-practice gap found in nursing today. This chapter presents the research design, setting, sample, data collection procedures, instrumentation, and data analysis. CSM Model In this study, implementation of the Clinical Scholar model was the result of a partnership between the college of nursing and a local non-profit hospital. The goal of the CSM was for the college to have an additional instructor grounded in the hospital setting. The hospital focus was to encourage a pipeline for new staff who were already familiar with the facility. The CSM implementation was a one-year pilot program that would be re-evaluated for continuation following completion of the program. Early discussions between the college of nursing and the local non-profit hospital identified and selected a Clinical Educator at the hospital who met the criteria to be a clinical instructor for the CSM cohort. The college directly reimbursed the hospital for 50% of the Clinical Scholar’s salary, and the hospital released them for 34 50% of their assigned hours. The Clinical Scholar maintained an office in the Education Department of the facility and was the instructor for all clinical rotations at the hospital. The clinical educator’s hours were not backfilled, and tasks that could not be covered by the Clinical Scholar were spread among hospital staff from the Education Department. Since there was only one Clinical Scholar, there was not a standardized orientation program. The Clinical Scholar was assigned a mentor and paired with an experienced clinical faculty for orientation. The clinical faculty member oriented the Clinical Scholar to computer programs associated with the clinical courses, syllabi, and policies of the College of Nursing. The CSM students applied to the hospital for a scholarship and admission into the clinical cohort. All students in the accelerated program were given the opportunity to apply, with 18 of the 44 students completing an application. Eleven of the 18 that applied were selected to the cohort and received a scholarship. Students were required to work for the hospital for two years following completion of the nursing program. Students were not guaranteed job placement following completion of the program, but were given first consideration in the pool of new graduate applications. All students in the clinical cohort were allowed to keep their not hired were not required to repay the scholarship. Research Design This research design is a sequential mixed methods approach that combines quantitative and qualitative data collection techniques (Ridenour & Newman, 2008; Tashakkori & Teddlie, 2003). A pre-experimental, post-test only with non-equivalent 35 groups quantitative design (Burns & Grove, 1997) was used as one method to determine differences between two models of clinical nursing education. According to Burns and Grove (1997), the post-test only design with non-equivalent groups includes the experimental group receiving the treatment and both groups were compared using a post-test. The qualitative phase of this study used a focus group method to obtain qualitative data regarding the participants’ experiences in the clinical learning environment. Participants in the study were asked to consider their entire clinical experience when completing the survey and focus group questions, and were asked to consider the clinical faculty member who taught a majority of their clinical experiences. Nursing students were asked to participate in the study at the end of the nursing program after all their clinical experiences were completed. Significant concepts identified in the conceptual model for this study included evaluation of the students caring efficacy, perceptions of the clinical learning environment, perception of clinical faculty member, and professional socialization. Setting and Sample This study used a convenience sample of accelerated BSN students at a state university in the southeastern United States. The accelerated nursing program is a one-year program for students who previously completed a bachelor’s degree in another field. All students in the accelerated program in the sample year were asked to participate in the study and to complete all measures. There were a total of 44 students in the accelerated program of the participating academic setting, 11 of whom were enrolled in the CSM for clinical education. 36 Students received information on the study by accessing an online link and provided consent to participate in the study prior to completing the surveys. As compensation for their time, students were offered lunch. The lunch was provided prior to data collection as an incentive and to protect the identity of those participating and those not participating. The survey was administered electronically via an online survey program. Additionally, students were recruited to focus groups through a recruitment email. The initial email was sent by a professor of the College of Nursing with subsequent reminder email invitations sent by the researcher. Six focus group sessions were convened in a classroom at the College of Nursing with varied times and days of the week. As compensation for their time students were offered a $5 gift card. Survey Participants A total of 25 students began the questionnaire. Of the 25, 2 respondents did not indicate their clinical site but completed the rest of the survey. Two respondents only indicated their clinical site but did not complete any scales. This left a total of 21 respondents available for analysis. The final sample size consisted of 9 clinical scholar students and 12 traditional model students. One of the traditional model students only completed the first two scales on the survey. Table 1 displays the demographic information for those who completed at least two scales. 37 Table 1 Age of Participants Age Clinical Scholar Model Traditional Model (years) (n = 9) (n = 12) N % n % 18-24 3 33 2 17 25-34 4 44 8 67 35-44 1 11 1 8 45-54 1 11 1 8 Focus Group Participants Six separate focus group sessions were scheduled and offered on a variety of days and times to encourage participation. One focus group had four clinical scholar students attend; specific demographic data on the four participants was not collected. The other five focus group sessions had zero participants attend. Because no traditional model students attended the focus group sessions, comparative qualitative data were not available for analysis in the study. Data Collection Procedures Participants were recruited through multiple methods including email and announcements from clinical faculty members for both the Clinical Scholar and Traditional Model groups. Students were encouraged to participate in the study to help better understand their clinical setting experiences. Survey completion time was estimated at 20–30 minutes, and focus group time commitment was estimated at 30–45 minutes. Survey data were collected using Survey Monkey, an online survey program. 38 Survey questions were transcribed into the online survey program. The online methodology was chosen to allow students to answer the survey through a web-based interface. Students received the survey through email, allowing them to respond at their convenience. Many student courses had online components so completing a survey on the computer was thought to be a good venue to collect this information. The principle investigator conducted focus groups, recorded audio of the session, and then transcribed verbatim responses for the analysis. Instrumentation Demographic Questionnaire Participants in this study provided their primary clinical site and age. Student evaluations of the clinical instructors in the accelerated students’ first semester also were reviewed. The evaluations are available to the public and are called the Student Perception of Teaching (SPOT). Scores for the four clinical instructors were compared in order to evaluate whether there were differences in student perceptions of the instructor after completing their first semester. The question used for this analysis was: “What is your rating of this instructor compared to other instructors you have had?” The SPOT evaluations scores range from 1 to 5 with lower scores indicating a more positive view of the instructor. Responses to this question demonstrated whether the students perceived differences between the instructors at the beginning of the accelerated program that could have an effect on the ratings during the survey period at the completion of the program. Caring Efficacy Scale The Caring Efficacy Scale (CES) (Appendix A) was chosen to measure the 39 nursing students’ belief in their ability to express caring (Coates, 1997). Caring is the overall theoretical and overarching conceptual theory for this study, and measurement of the ability of students to express caring shows their development into the role of a professional nurse. Caring in this study is based on eight caritas processes identified by Watson (2006). Therefore, in this study, the Caring Efficacy Scale is a measure of the ability of students to express caring as a concept. The theoretical basis for this scale is from the social psychological theorist Bandura and his self-efficacy theory (as cited in Coates, 1997), and from Watson’s (1994) theory of transpersonal human caring. The scale initially was developed to measure caring efficacy of students and alumni from a nursing program based on Watson’s caring theory (Coates, 1997). The CES is a 30-item instrument with a Likert scale of responses ranging from strongly agree (+3) to strongly disagree (-3), with no center or zero score. Scores are converted to a one to six scale, and then a mean is calculated. High scores on the caring efficacy scale indicate the participant is confident in their ability to express a caring orientation and establish a caring relationship with patients. Content validity of the CES was established from a review of the scale by clinical faculty members familiar with Watson’s (1994) carative factors (Coates, 1997). Concurrent validity was established through correlation with a measure of clinical competency (Coates, 1997). Coates administered the CES to a convenience sample of 47 novice nursing students (the term of novice nurse was not defined further by Coates) and obtained a reliability using Cronbach’s alpha of 0.92. Sadler (2003) further established reliability of the CES using a cross section population of nursing students from first semester sophomore year 40 through second semester senior year and obtained a Cronbach’s alpha of 0.90. Student Evaluation of Clinical Education Environment (SECEE) The Student Evaluation of Clinical Education Environment (SECEE) (Appendix B) is a measure of student perception of their clinical education environment (Sand-Jecklin, 2009). The SECEE evaluates student perception of the quality of their clinical educational environment. The basic premise of the SECEE is that students with a more positive perception of their clinical environment have had a more positive or enriching clinical experience within this environment and are better prepared to transition into professional practice. Therefore, the SECEE is a measure of the quality of the clinical learning environment concept in this study. The SECEE uses a five-point Likert scale with responses ranging from strongly agree (5) to strongly disagree (1). The SECEE contains 32 items organized into three subscales. Potential subscale scores range from 11 to 44 for the Instructor Facilitation of Learning (IFL) and Preceptor Facilitation of Learning (PFL) subscales to 10 to 50 for the learning opportunities subscale. High scores reflect a more positive student perception of the learning environment. The reliability of the SECEE was validated by a Cronbach’s alpha of 0.94 with a group of sophomore, junior, and senior nursing students at a large university (Sand-Jecklin, 2009). A three-factor solution accounting for 59% of the variance in scores resulted in three subscales: instructor facilitation of learning, preceptor facilitation of learning, and learning opportunities. Approval to use the SECEE was obtained from Sand-Jecklin (Appendix C). Nursing Students Perceptions of Instructor Caring (NSPIC) The role of the clinical faculty is salient within the conceptual model (Wade & 41 Kasper, 2006). The clinical faculty are located in the clinical environment and have a direct impact on student experience and ability to become a caring professional nurse. It is predicted that students who perceive their clinical instructors as more caring may be able to express caring better within their own practice. For this study, the Nursing Students Perceptions of Instructor Caring (NSPIC) instrument (Appendix D) was chosen to measure nursing students’ perceptions of clinical faculty caring. The NSPIC is a 31-item scale that uses a 6-point Likert scale with ratings ranging from strongly disagree (1) to strongly agree (6). Possible scores range from 31 to 186, with high scores indicating more positive perceptions of instructor caring. Content validity was established as Wade and Kasper (2006) developed NSPIC items in collaboration with Dr. Jean Watson. Fifty-eight items were identified and then independently compared by Wade and Watson (2006) to the carative factors, (now caritas processes). Dr. Coates, author of the CES, then independently reviewed the items for content validity for Watson’s theory (1994), and who suggested an equal number of positively and negatively worded items. A graduate student familiar with Watson’s theory edited the items, resulting in a 69-item solution. Predictive validity was measured through administration of the CES with the NSPIC, where a statistically significant correlation was found. Upon completion of a factor analysis on the expanded scale, a 31-item scale was developed with a Cronbach’s alpha of 0.97 indicating high internal validity. Wade and Kasper (2006) stated that high scores indicated higher perception of instructor caring. There were no published studies found with comparisons for the total score on the 31-item NSPIC. The NSPIC has five subscales that were identified by a factor analysis (Wade & 42 Kasper, 2006). A student population was used to identify subscales for the instrument and included 88 senior and 43 junior nursing students. The study found a five-factor solution explained 71.7% of the variance. The five subscales identified were: confidence instilled through caring, supportive learning climate, appreciation of life’s meanings, control versus flexibility, and respectful sharing (Wade & Kasper, 2006). Approval to use the NSPIC was obtained from Wade (Appendix E). Lawler-Stone Health Care Professional Attitude Inventory (HCPAI) The Lawler-Stone Health Care Professional Attitude Inventory (HCPAI) (Appendix F) is designed to measure the construct of professionalism. This scale measures the concept of professional socialization, the core of the model for this study. The scale is comprised of 36 items in six subscales: consumer control, credentialing, superordinate, critical thinking, impatience with change, and compassion for people’s needs. Participants rate items on a five-point Likert scale ranging from strongly agree (1) to strongly disagree (5). Subscale scores are calculated by summing item ratings, indicating the higher the score on the HCPAI, the more professional the nurse’s attitude. Seventeen items are scored as marked and 21 items require reverse scoring. Content validity of the instrument was confirmed through expert panel review, composed of a sample of nursing faculty who had taught or administered nursing baccalaureate programs (Lawler, 1988). Reliability was assessed with nursing students in three different programs within two to three weeks of graduation. Internal consistency was assessed and found to have a Cronbach’s alpha at 0.75 (Lawler, 1988). Summary of Scales A summary table of the scales used in this study is in Table 2. 43 Table 2 Summary of Scales Scale Name Total # Items Likert Subscales Scoring High Scores Indicate Caring Efficacy Scale 30 7-Point 0 Mean Confident in expressing caring orientation Student Evaluation of the Clinical Education Environment 32 5-Point 3 Sum Students’ positive perception of learning environment Nursing Students Perceptions of Instructor Caring 31 6-Point 0 Sum Perceptions of a caring instructor Health Care Professional Attitude Inventory 36 5-Point 6 Sum More professional attitude Focus Groups Semi-structured questions were used to guide the focus group to expand upon the information collected in the surveys. Questions used in the focus group are included in Table 3. These questions were constructed to elicit information from students, to further clarify the concepts within the research questions. Overview Of Data Analysis Descriptive statistics were used to show participant characteristics and evaluate the overall summary of the scales was used within the study. Measures included frequencies, standard deviations, and percentages of the demographic characteristics. Data were analyzed using the Statistical Package for the Social Sciences (SPSS). A 44 Table 3 Focus Group Questions 1. Think about the hospital where you had the majority of your clinical experiences. Tell me about your experiences in the clinical environment. a. Tell me about how readily you felt included or that you had access to learning opportunities beyond direct care of your assigned patient. b. Tell me about your experiences with other clinical staff including the individual preceptor, and ancillary clinical staff. 2. Consider the faculty member assigned to your clinical group. Tell us about your relationship with the clinical faculty member. a. Describe how your faculty member expressed caring to you within your clinical experience. 3. How did the clinical experiences prepare you to work in the practice setting? 4. To what extent did the clinical experiences facilitate your ability to express caring? 5. Tell me how your clinical experiences helped foster caring relationships between yourself, the clinical faculty, preceptor and other hospital staff? 6. Tell me about an experience where you felt transformed, where you realized you are a nurse. significance level of 0.10was chosen for this study due to this being exploratory, or pilot, research with a new model of nursing clinical education (Burns & Grove, 2005). An ANOVA was completed to compare scores on the SPOT evaluations of the clinical scholar model instructor to the three traditional model instructors. T- tests were completed to compare mean scores of the control (traditional instructor) and experimental (clinical scholar) groups on main variables of the conceptual model: caring efficacy, perception of the clinical learning environment, perception of instructor caring, and professional socialization. Cohen’s d was the calculation for effect size used for each of the T-test comparisons. Cohen (1988) defined effect sizes as follows: small, d=.2, medium, d=.5 and large, d=.8. Data from the focus groups were analyzed for themes and then evaluated 45 through the lens of the research questions. Data was transcribed, read and reread. Content analysis of the data was completed. The next phase of analysis involved coding of the content with analysis of the codes for themes. Themes were identified and then analyzed for similarities and differences with the outcome of the themes compared for connection to the research questions. Research Question One “What are the differences between CSM students and TM students in their perception of self as a caring person?” was evaluated by comparing mean total scores of the two groups on the Caring Efficacy Scale. Caring Self Efficacy Scale data are treated as interval data. A t-test is appropriate to determine differences between the caring efficacy of students in the clinical scholar and traditional models of clinical education. Research Question Two “What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment?” was evaluated by comparing mean total scores of the two groups on the Student Evaluation of Clinical Education Environment (SECEE) scale. A total SECEE score is determined by summing scores of individual items; the result is a score that is an interval measure. T-tests were conducted on data to determine differences between perceptions of the clinical learning environment for students in CSM and TM models of clinical education. Research Question Three “What are the differences between CSM students and TM students in developing helping-trust relationships with faculty?” was evaluated by comparing mean total scores of the two groups on the Nursing Students Perceptions of Instructor Caring 46 (NSPIC) scale. NSPIC data were treated as interval data. T- tests were conducted to determine differences in perception of instructor caring for students between the two models of clinical education. Research Question Four “How do CSM students and TM students differ in their socialization to the professional nursing role?” was evaluated by comparing mean total scores of the two groups on the Health Care Professional Attitude Inventory (HCPAI). HCPAI data were treated as interval data. T-tests were completed on data to determine differences between the socialization of students to the professional nursing role in the clinical scholar and traditional models of clinical education. Human Subjects Protection An IRB review containing the study plan and all instrumentation was submitted and approved (Appendix G). There are no specific risks to subjects through completion of either the quantitative survey or the focus group. The only risk for the quantitative survey data that has been identified lays in the possibility of data being intercepted via the Internet. The online survey software used, Survey Monkey, ensures security of information by Secure Sockets Layer, or SSL, to protect the transmission of survey responses; it also employs physical and environmental controls to protect data (Survey Monkey, 2012). Additionally, IP addresses were masked in the study to allow confidentiality. Besides age and clinical facility, no other identifying information was included as part of the survey. Survey data and the focus group transcription are being kept in a password-protected computer file in the investigator’s office and will be deleted five 47 years after the completion of the investigator’s dissertation. Additionally, the audio recording from the focus group were deleted after data collection was completed. All surveys were accessed, completed, and retrieved via the Internet. Surveys were completed following a class session on the participant’s own time, which allowed participants to complete the survey anonymously. A cover page (Appendix H) was presented on the survey link prior to participants starting the survey. Clicking to access the next page of the survey was considered a participant’s consent to being part of the study. Once surveys were completed, data were aggregated and remained unidentifiable to specific participants. The probability and magnitude of harm or discomfort to study participants was no different than with completing computerized college exams. Additionally, participants may benefit from expressing opinions about their clinical learning environment and clinical faculty, which could help improve future student clinical experiences. Focus group students were given a gift card for attending the session. Students were given a consent form (Appendix I) to review and allowed to keep the gift card regardless of their choice to participate in the focus group. The consent form gave the researcher permission to audiotape the session, and the transcription of the data did not include any identifying information. Summary In summary, this chapter included descriptions of the methods used within the quasi-experimental post-test only design with non-equivalent groups. Information was presented regarding reliability and validity of the five scales. Participants in this study completed the four scales assessing their perception of caring efficacy, clinical learning 48 environment, clinical faculty caring, and socialization to the professional role. These scales addressed the research questions with the goal being to evaluate a new model of clinical education that may help increase the amount of available clinical faculty and bridge the theory-practice gap. 49 CHAPTER 4: RESULTS Introduction In this chapter the results of the study that answer the four research questions: What are the differences between CSM students and TM students in their perception of caring efficacy? What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment? What are the differences between CSM students and TM students in their perceptions of caring relationships with faculty? How do CSM students and TM students differ in their professional socialization to the nursing role? are presented. Instructor Comparison Student Perception of Teaching (SPOT) scores were obtained for the four faculty members who taught the four clinical groups. One instructor was from the clinical scholar model and three instructors from the traditional model. A total of 30 students completed the SPOT evaluation, and the question analyzed for instructor comparison was: “What is your rating of this instructor compared to other instructors you have had?” The ten students in the clinical scholar group had an average SPOT rating of 1.2 (SD = .632). Of the three traditional model instructors, their SPOT rating averages were Instructor A with 1.25 (SD = .50), Instructor B with 1.25 (SD = .463), and Instructor C with 1.125 (SD = .354). There was no significant difference between the instructors; F(3,26)= .097, p=.961 in students’ perceptions of their teaching. These results are presented in Table 4. 50 Table 4 Comparison of SPOT Ratings N M SD F (3,26) P η2 CSM Instructor 10 1.20 0.63 0.10 0.96 0.01 TM Instructor A 4 1.25 0.50 TM Instructor B 8 1.25 0.46 TM Instructor C 8 1.13 0.35 Instrumentation In this study, all of the scales were found to have high reliability through using reliability measures of internal consistency. The Cronbach’s alphas of the scales are as follows: Caring Efficacy Scale (α= .914), Student Evaluation of the Clinical Education Environment (α=.925), Nursing Students Perception of Instructor Caring (α=.962), and Health Care Professional Attitude Inventory (α=.818). Research Question One Research Question One asked, “What are the differences between CSM students and TM students in their perception of self as a caring person?” For this question, t-tests were performed on scores of the CSM and TM students on the Caring Efficacy Scale. There was no significant difference between the CSM (M=5.37, SD=.44) and TM (M=5.49, SD=.53) students on the Caring Efficacy Scale; t(19) = -.55, p=.29. These results are posted in Table 5. 51 Table 5 Comparison of Scores on the CES Measure Caring Efficacy Scale Clinical Scholar Model Traditional Model M SD M SD df T P Cohen's d 5.37 0.44 5.49 0.53 19 -0.55 0.293 -0.25 Research Question Two Research Question Two asked, “What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment?” Scores were compared on the four scores for the SECEE, the Instructor Facilitation of Learning Scale, the Preceptor Facilitation of Learning Scale, the Learning Opportunities Scale and the SECEE sum score. There was a significant difference at the p< .10 level between the CSM (M=54.67, SD=1.0) and TM (M=52.45, SD=4.11) students on the Instructor Facilitation of Learning subscale of the SECEE; t(18) = 1.72, p<.10. CSM students scored higher indicating a more positive rating of their instructor facilitating learning within the clinical learning environment. There was a medium to high effect size (d=.74) for this difference. There was a no significant difference between CSM (M=52.44, SD=3.09) and TM (M=51.09, SD=7.40) students on the Preceptor Facilitation of Learning subscale of the SECEE; t(18) = 0.51, p=.51. There was no significant difference between CSM (M=46.56, SD=3.24) and TM (M=44.00, SD=7.84) students on the Learning Opportunities subscale of the SECEE; t(18) = 0.98, p=.17. Finally, there was no significant difference between CSM (M=153.67, SD=5.22) and TM (M=147.55, 52 SD=15.77) students on overall scores on the SECEE; t(18) = 1.11, p=.14. A binomial calculation for the SECEE indicated that p< .0625 for all four scores to be scored in the same direction. Table 6 presents the data from the SECEE. Table 6 Comparison of Scores on the SECEE Measure Clinical Scholar Model Traditional Model M SD M SD df T P Cohen's d Instructor Facilitation of Learning 54.67 1.00 52.45 4.11 18 1.72 0.056 0.74 Preceptor Facilitation of Learning 52.44 3.09 51.09 7.40 18 0.51 0.307 0.24 Learning Opportunities 46.56 3.24 44.00 7.84 18 0.98 0.171 0.43 SECEE SUM 153.67 5.22 147.55 15.77 18 1.11 0.141 0.52 Research Question Three Research Question Three asked, “What are the differences between CSM students and TM students in developing helping-trust relationships with faculty?” For this question, t-test scores were performed on the scores of the CSM and TM students on the Nursing Student Perception of Instructor Caring (NSPIC) Scale. There was a significant difference at the p<.10 level between the CSM (M=178.22, SD=8.03) and TM (M=163.25, SD=29.46) students on the NSPIC; t(19) = 1.68, p<.10. CSM students scored higher in their perceptions of their instructor as caring than TM students. This difference has a medium to high effect size (d=.69) Table 7 presents the findings from the NSPIC. 53 Table 7 Comparison of Scores on the NSPIC Measure NSPIC Clinical Scholar Model M 178.22 SD 8.03 Traditional Model M SD 163.25 29.46 Df 19 T 1.68 P 0.058 Cohen's d 0.69 Research Question Four Research Question Four asked, “How do CSM students and TM students differ in their socialization to the professional nursing role?” For this question, t-tests were performed on the scores of the CSM and TM students on the Health Care Professional Attitudes Inventory (HCPAI). There were three significant differences in subscales of the HCPAI at the p<.10 level between CSM students and TM students. There was a significant difference between the CSM (M=23.78, SD=3.11) and TM (M=21.91, SD=2.26) students on the Superordinate subscale; t(18) = 1.56, p<.10 with a medium to high effect size (d=.69). CSM students scored has more Superordinate than TM students. Another signficant difference between the CSM (M=17.67, SD=1.66) and TM (M=19.36, SD=3.67) students on the Impatience with need for change subscale; t(18) = -1.37, p<.10 with a medium effect size (d=.60). CSM students scored as less impatient with the healthcare system for a need to change than TM students. Finally, there was a signficant difference between CSM(M=21.22, SD=3.83) and TM (M=24.55, SD=4.13) students on the Impatience with need for change subscale; t(18) = -1.85, p<.10 with a high effect size (d=-.83) There were no signifcant differences between CSM and TM students on: 54 Consumer Control, Credentialling, or Critical Attitude/Thinking subscales, and no significant difference in the overall score of the HCPAI. Table 8 presents the data from the comparisons on the HCPAI. Table 8 Comparison of Scores on the HCPAI Measure Clinical Scholar Model M Traditional Model SD M SD df T P Cohen's d HCPAI – Consumer Control 20.00 1.73 20.18 4.31 18 -0.13 0.450 -0.06 HCPAI – Credentialing 23.11 3.18 24.00 1.55 18 -0.77 0.229 -0.36 HCPAI – Superordinate 23.78 3.11 21.91 2.26 18 1.56 0.069 0.69 HCPAI – Critical Attitude/Thinking 24.11 3.02 22.91 2.39 18 1.00 0.166 0.44 HCPAI – Impatience with need for change 17.67 1.66 19.36 3.67 18 -1.37 0.095 -0.60 HCPAI – Compassion for people’s needs 21.22 3.83 24.55 4.13 18 -1.85 0.041 -0.83 HCPAI Sum 128.67 12.54 131.91 14.53 18 -0.53 0.302 -0.24 Focus Group Analysis The transcript from the clinical scholar focus group was read and re-read for themes. Content analysis with coding was completed, and themes were identified from the qualitative data. This data cannot be used in a comparative way but can be used to better understand the experiences of the clinical scholar students. The following four 55 themes emerged from the data: connection/relationships, access, support, and growth. Connection The first theme to emerge within the data was one of relationships. Students within the CSM described many connections within their clinical environment. Examples of this theme included relationships with the hospital administration by respondents: “[The CNO would] stop in and check on us during post-conference maybe once a month, always so welcoming.” Connections with staff nurses …“making relationships with the other nurses and staff also now I know I can depend on them, they’re there for me and they’re very supportive which I think is really helpful.” Also, one respondent said, “they were so nice to be explaining what was going on or calling us over to watch or get closer.” Some respondents specifically mentioned staff members by name such as: “Mary…toured us around the whole place, showed us everything, she went out of her way to introduce us to that area.” On patient connections, student responses included the notation that “ the patient started coming to me instead of the actual nurse to look for help,” and “so I think the biggest thing I learned, that I took away from this program, is being present with the patient in the moment.” The most frequent connection the students described was with their instructor. Examples of statements were: “I was really interested in critical care and she made that happen,” and “we were able to call her and she would go with us to those other things,” which spoke to how the relationships the instructor had at the facility allowed the student to better connect within the environment. Finally, the connections that were developed between the instructor and the student evoked strong statements with examples that included “she looked out for us in every way that she could” and “she 56 listened to our concerns.” The theme of connection can be identified within research question one, “What are the differences between CSM students and TM students in their perception of self as a caring person?” and research question two, “What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment?” Connections and relationships were identified by the participants, and these qualities are contained within caring theory. Additionally, connections seemed to be a common theme for describing experiences within the clinical environments. There is no comparative data for traditional model students. Access Another theme to emerge was the feeling of special access to various areas and people within the hospital setting. Comments included specific disciplines to which students felt they had access: “We were able to follow a respiratory therapist, physical therapy … we were able to follow the different professions.” Additionally, focus group discussions included the access students described as the instructor providing: “Our clinical instructor knew the nurses that she was pairing us with,” and “She got different people from the hospital to provide us education in different specialty areas,” and “We had wound care come in, provide education about ostomy care.” There were more general statements of the access they felt was provided within the general clinical experience: “I was always able to go to whatever we wanted to see even if it wasn’t our nurse that was doing it.” Finally, there were specific examples of clinical experiences where they stated how the outcomes from the access affected their clinical experience: “One day where our nurse was busy or something and she brought us to start an IV… so 57 we could focus on that … to get good opportunities to try those things, and that hands on stuff really helps.” These scenarios identified various ways the students had access to opportunities within the clinical environment. The theme of access best matches research question two, “What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment?” The quality of the clinical learning environment was defined by participants as one of access, including access to experiences and opportunities. There are no comparative data to identify how traditional model students described the quality of their clinical environment. Support Another theme identified within the context of the focus groups was one of faculty (instructor) support. Words used to describe their instructor were as facilitator and advocate. Specific examples about instructor support included: “[The instructor] was pairing us with people who were experienced, and she knew would be good effective leaders for us” and “If there was ever a pairing that didn’t work out, we could text [the instructor] or call her and she would put us with someone else instead.” The participants described how this support impacted their clinical experience: “[The instructor] helped us really maximize our time in the hospital, or paired us with people who would maximize your time.” The support included how the instructor followed up on student needs: “[The instructor] was always making sure that whenever we had a concern that she would address it, and she did in such a timely manner.” The overall description of the instructor support was identified in the following statement: “[The instructor is] always there for us throughout this whole process.” 58 The theme of support best matches research question three, “What are the differences between CSM students and TM students in developing helping-trust relationships with faculty?” The focus group participants identified the helping-trust relationship as being one of support. There are no comparative data to identify how traditional model students described their relationship with their clinical faculty. Growth The final theme to emerge from the data was one of growth. The participants described various experiences at the hospital, moving from ones that were simple, like talking with a patient, to ones that included multi-tasking. An example of the increase in complexity can be identified in the following statement: “You’re really thinking about incorporating nursing theories into your practice that involve caring.” One participant gave a short story that helps to define further this concept: I didn’t feel like I was a nurse until my preceptorship and probably not until halfway through my preceptorship, where I really felt like I’d taken care of a patient with ten drips, they’re on a blue pump, they are on CRRT and the family was around, and I was able to really communicate with the family, take care of the patient, and explain what I was doing to the nurse or my preceptor. These descriptions included incorporating tasks with theoretical understanding. Also, there appeared to be a shift in attitude or belief in their abilities. One example of this was identified through a description of performing a nursing task as being “the feeling of being crazy or stressed about it or like ok, another opportunity for me to try this.” Other descriptions included identifying confidence in their skills, such as: “We already know it, we’ve been doing it for over a year now.” The participants 59 described their feelings within the hospital environment as: “Knowing where everything is and feeling comfortable walking through those doors the past year has now made me walk into it as a nurse feeling more comfortable.” The participants seemed able to define specific goals for becoming a nurse: “I thought that when I could explain to them why things were happening or why things were ok when they felt like they weren’t ok that was like a good feeling.” Finally, the participants described specific moments where they felt that they were becoming a nurse through their experiences. This part of the focus group seemed to elicit more emotion from the participants. Examples of statements from participants included: “There were those transformational moments where you had a sudden surge of confidence in your abilities;” “I felt like wow, I can handle it and it felt great;” and “That’s when it really hit me that I’m able to do this.” These emotions were all expressed when the participants described feelings about becoming a nurse. The theme of growth can be found within research question four: “How do CSM students and TM students differ in their socialization to the professional nursing role?” The participants identified various ways in which they felt they were becoming a nurse. There is no comparative data that identified how traditional model students felt they were socialized into the nursing role. Summary Qualitative and quantitative analyses were completed for this study. For research question one, there were no differences between the CSM students and the TM students on caring efficacy. In research question two, there was a significant difference observed between the CSM and TM students on ratings of the instructor facilitation of 60 learning, with the CSM students scoring higher on instructor facilitation of learning. There were no significant differences found between CSM and TM students on the preceptor facilitation of learning, learning opportunities, or overall rating of the clinical environment. The effect size was moderate to high for all scales. The CSM students rated all three subscales higher; thus the overall scale was higher than for the TM students.Which means that the CSM students rated the clinical learning environment as more positive than the TM students. For research question three, the difference between CSM and TM students on perceptions of instructor caring was significant with a medium to large effect size, showing that the CSM student perceived their instructor as more caring. Results for research question four demonstrated three significant differences between CSM and TM students on professional socialization subscales. CSM students scored significantly higher on superordinate, but significantly lower on impatience for need to change and compassion for people’s needs than TM students. Evaluation of CSM focus group data resulted in four themes about their clinical experiences: connection, access, support, and growth. 61 CHAPTER 5: DISCUSSION AND CONCLUSIONS Introduction The purpose of this study was to determine if the Clinical Scholar Model had an influence on student caring efficacy, perception of the clinical learning environment, perception of clinical instructor caring, and professional socialization when used with second-degree accelerated BSN students. A sequential mixed-methods approach that combined both qualitative and quantitative data collection techniques was implemented using a pre-experimental, post-test only design with non-equivalent groups to determine differences between two models of clinical nursing education. Specifically, differences between students on perceptions of caring efficacy, clinical learning environment, caring relationships with faculty, and professional socialization were evaluated in this study. This chapter presents the discussion and interpretation of results from the study. The findings in relation to the research questions will be presented with an analysis of how findings compare with previous research studies and caring theory. Limitations of the study are discussed, along with implications for both nursing education and future research. Discussion of the Findings Perception of Self As a Caring Person In this study, caring was the overarching theory of the model with Watson’s caritas processes encompassing all other concepts in the model. Caring, and specifically 62 the student’s ability to express caring, is an essential outcome of a student becoming a professionally socialized nurse. In the research question “What are the differences between CSM students and TM students in their perception of caring efficacy?” the TM students scored slightly higher on their ability to express caring, although not significantly higher. This may be connected to the TM faculty having longer tenure as faculty in a nursing college grounded in a caring philosophy. The clinical scholar was a graduate of the Clinical Nurse Leader Masters program from the same college, which may have mediated her not being a member of the university faculty. This finding demonstrates that the CSM is equal to the TM in the student outcome of caring efficacy. As expected, TM and CSM students both scored high on caring efficacy, indicating they were able to express caring. All study participants were peers in the same graduating class of BSN students from a caring-based program. Sadler (2003) indicated that caring theory integrated within both the curriculum and clinical experience was important for developing the students’ belief that they can express caring. Mean scores on previous standardized testing of the CES have ranged from 3.97 to 5.30 (Coates, 1997; Sadler, 2003). In this sample, participants had higher mean scores at 5.37 for CSM students and 5.49 for TM students. These higher scores can be attributed to caring theory being integrated throughout the student’s curriculum. At the beginning of the study, all of the faculty with clinical groups participating were rated similarly high as “one of the most effective” instructors. This can be related to Livsey’s (2009) study that demonstrated strong clinical faculty leadership behaviors resulted in higher caring self-efficacy of students. 63 High scores on caring efficacy can be attributed to students self-identifing as caring because they are part of a caring program (Drumm & Chase 2010). Conversely, this finding may be attributed to the students choosing to attend a nursing program grounded in caring, as they already viewed themselves as being caring and wanted to attend a school that honored this value. Since both groups scored high on the CES, it may be considered a viable tool to measure caring even though the CES is based upon Watson’s (1994) caring model and the college of nursing is grounded in a more general caring philosophy.Students were able to identify Watson’s (2006) concepts of embracing altruistic values and practicing loving kindness with self and others, and being sensitive to self and others by nurturing individual beliefs and practices within their practice. Initial high scores coupled with a small sample size limited the potential intervention effect. Repetition on a larger more diverse sample is indicated. Perception of the Clinical Learning Environment For the purpose of this study, the clinical learning environment is a combination of the locations where students completed their clinical rotations with the instructor, preceptor, and learning opportunities measured as factors within this environment. The clinical learning environment was situated within the theory of caring and Watson’s (2007) caritas processes in the model used for this study. The clinical learning environment played a large role in the professional socialization of the student. The finding related to the research question “What are the differences in how CSM students and TM students perceive the quality of their clinical learning environment?” demonstrated the CSM students perceived their clinical learning 64 environment more positively than TM students. While the difference was not significant, the effect size was moderate and, with a low sample size, the probability that CSM students rated all subscales of the environment in the same direction neared significance. The difference between CSM and TM students on their rating of the instructor facilitation of learning was significant, with the CSM students rating their instructor more positively. This means the CSM instructor was perceived as better in facilitating learning in the clinical environment. Reasons for this finding could be that the clinical scholar was better able to make connections with students and hospital personnel because she was employed by the hospital. Qualitative findings from CSM students indicated that they felt the instructor was present throughout their learning experience. Examples were given indicating that the clinical scholar faculty member was able to pair students with staff they knew and provide additional experiences within the institution beyond the regularly scheduled clinical tasks. Additionally, the CSM faculty did not have to learn the clinical environment since they were familiar with the facility and better able to focus on the students and their needs. The CSM students reported that the CSM faculty were knowledgeable about the person to call for a specific observation or experience, and that they felt staff were more willing to help out a fellow employee. This supports the findings demonstrated by Campbell et al. (1994) in which the instructor created a positive environment and facilitated the learning process. There was no difference between CSM students and TM students on their ratings of the preceptor’s facilitation of learning, though CSM students rated the preceptors as higher than the TM students. There was a higher range in scores for the 65 TM model, indicating a variance in their ratings of their preceptors in the clinical environments. The TM model students were comprised of three different clinical groups from three different clinical sites. This may account for variance in scores, as the culture and experiences may be different between the three TM sites. The rating of preceptor facilitation also may have been affected by the variety of nurses with whom students were paired throughout their clinical experience. Students were rating preceptor experiences throughout their program, which ranged from spending one shift to spending more than 200 hours with their capstone preceptor. The survey was closest in time to the experiences students had with their capstone preceptor, which may have affected scores. The capstone preceptor was more vested in their success as students were following that preceptor’s schedule and spent the most time with them. Nurses chosen as the capstone preceptor were selected by the clinical facilities as experts who enjoyed being paired with students; this may have had a higher likelihood of providing the students with a positive experience. Preceptors assigned on a daily basis from the clinical environment may not have been as invested over the long term. There may have been differences between CSM and TM students in ratings of the daily preceptors due to the CSM instructors having relationships with those staff members. This is supported by Campbell et al. (1994), who indicated that the instructor’s relationship with staff was key to how they were accepted on a unit. There was no significant difference between TM and CSM students on learning opportunities, though CSM students did score higher on this scale with a moderate effect size. Higher scores may be attributed to the CSM students having more access to learning opportunities by being based in their instructor’s own facility. As with other 66 findings in this study, this lack of significance may be due to low sample size or attribution of the learning opportunities being considered more a rating of the clinical instructor than of the specific opportunities. The CSM students described access during the focus group as access being facilitated by the instructor and described the various opportunities, but attributed those opportunities to the instructor. Helping Trust Relationships with Clinical Faculty The clinical faculty member is the instructor who interacted with the student within the clinical learning environment. The clinical faculty member lived caring both within the clinical learning environment and with the students in this environment. In the model used in this study, the clinical faculty member was also a buffer between the environment and the student. The finding related to the research question “What are the differences between CSM students and TM students in their perceptions of caring relationships with faculty?” demonstrated results was significant with a medium effect size. CSM students had a higher perception of instructor caring than TM students. Areason CSM students rated their instructor higher on caring can be attributed to the instructor being able to focus on relationships with students instead of having to learn the clinical environment. This complements the findings related to the Instructor Facilitation of Learning Scale. The qualitative theme of support from the qualitative analysis also connects to this finding. The CSM students described the faculty member as an advocate, one who addressed concerns and needs, which corresponds to the helping-trust relationship described in Watson’s (2006) theory. With more time to focus on student relationships, the CSM instructor may be able to focus more on sharing, supporting, and listening to 67 story in developing Watson’s (2006) transpersonal caring relationship. There are no previous published studies to compare total scores for the NSPIC, so a direct comparison of CSM and TM total scores is not possible. This study then adds a comparison of total scores on the NSPIC to the body of knowledge. Socialization to the Professional Role The center focus or outcome for this study’s model is socialization of the nurse to the professional role. The caritas processes, clinical learning environment, and clinical faculty impact the journey students take to being socialized as a professional nurse. The findings related to the research question “How do CSM students and TM students differ in their professional socialization to the nursing role?” indicated that there was no overall significant difference between CSM and TM students. However, there was a significant difference between groups on compassion for people’s needs, the superordinate scale, and impatience with need for change. The TM students rated higher on the professionalism scale of compassion for people’s needs but scored lower on the superordinate or focus on patient well-being as the goal for treatment. Additionally, TM students rated as more impatient with a need for change than CSM students.There were no significant differences between groups on consumer control, credentialing, or critical thinking/attitude. Traditional model students scored significantly higher than CSM students on ratings of compassion. This finding is not consistent with other ratings in this study. Possible reasons may be question wording and the focus of the compassion subscale questions. The compassion subscale is intended to measure the dedication to patient needs that drives action (Ward & Feltzer, 1979). However, questions in this 68 subscale appeared to be more focused on equal access to healthcare instead of on the construct of caring, as defined in this study. Scores on the superordinate subscale were significant with a moderate effect size, with CSM students rating as more superordinate. This subscale measures the construct of professionalism as the ability to enhance the well-being of people (Ward & Feltzer, 1979). This construct seems to be more linked with the concept of caring than the compassion subscale. Questions on this subscale focus on the altruistic nature of professionalism, with the focus on the well-being of the patient and society. Another measure that was significant with a moderate effect size in this study was “Impatience with need for change” where the TM students scored higher. This construct measures the ability to promote change in the healthcare system as a result of societal needs (Ward & Feltzer, 1979). TM students may have scored higher because they saw the need for change within the healthcare environments they were working, while CSM students were more satisfied with the environment to which they were exposed. The CSM students may have experienced less change in their clinical experiences with the same instructor and with a majority of their clinical experiences being at the same facility. One mediating factor for this score is that the CSM faculty was a member of the staff at the clinical site and able to discuss upcoming facility changes and issues with CSM students. The TM faculty were not able to have this level of communication with students since they only would be marginally aware of changes and issues within the facility. Overall, this was the lowest scoring subscale for both groups. One reason for this is that these students were at the beginning of their careers and potentially satisfied with the status quo of the nursing profession while they were learning the role 69 of nurse. There was no significant difference between groups on critical attitude/thinking. There was a medium effect size, with the CSM students scoring higher on critical attitude/thinking. This construct addresses the ability to make decisions based on adequate role models (Ward & Feltzer, 1979). It also measures the ability to use scientific knowledge to prioritize needs and access appropriate resources. The CSM may have scored higher on this scale due to the ability to access additional learning opportunities facilitated by their instructor. This increased exposure expands the knowledge base of students, which in turn could help increase their ability to use critical thinking. No difference was found on ratings of consumer control that focused on the patient being in control of their own healthcare. There may be no differences in this construct as consumer control; this may not be a factor that is influenced by the clinical setting and is, instead, either a more intrinsic value or more a part of the caring theory focus of the university. Finally, there also was no difference on ratings of credentialing. This factor focuses on reward being tied to effectiveness or teamwork within the profession, not on levels (Ward & Feltzer, 1979). Another way credentialing could be evaluated would be to focus on knowledge being important to the profession. This rating would not be expected to be different since both groups had just completed their education to be nurses and would likely place value on education. Limitations of Study The students in this study were enrolled in one accelerated BSN program at a 70 public university in southeast Florida. This was a convenience sample of those willing to participate in the study, which may limit generalizability to the population of all accelerated nursing students. The total enrollment for the accelerated nursing program is 44, of whom 11 are in the CSM. The sample size available was limited as the model was being piloted at this university, which may limit findings in the study. There were four clinical groups included in the study: three TM groups and one clinical CSM group. Each clinical group started with 11 students, and all four clinical groups were included as part of this study. Due to the response rate, data from the three TM clinical groups were combined, with 12 students in the TM and 9 students in the CSM groups,for a total of 21 participants in the survey. Along with low participation in the survey, only one focus group had attendees and this prevented comparisons of qualitative feedback between groups. Additionally, only one clinical scholar faculty member with one clinical group was included in the sample. There could have been inherent differences between faculty members, which could have impacted outcomes of the scoring. This limitation is unavoidable since the clinical scholar program evaluated in this study only had one group participating in this model at the university. An attempt to control for these differences was made by comparing the student evaluations of faculty after the first semester to determine if students rated instructors differently from the onset of the program. Differences were not found between instructors at the beginning of the program. There was no initial comparison of the clinical scholar student group with the traditional model group. The clinical scholar group was interviewed and selected and 71 then received scholarships from the hospital. There may have been some selection bias or they may have had characteristics that made them different. Implications Implications for Nursing Practice/Education Through this study, the CSM appears to be a valid model for nursing education. The clinical scholar students scored no differently than or higher than traditional model students on most measures, indicating that the Masters-educated hospital staff member was as good an instructor as a university-selected one. More widespread use of the CSM could provide an innovative solution to the insufficient number of nursing educators and clinical placement sites, as reported by the IOM (2011). Additionally, this solution also addresses concerns of the education-practice gap whereby clinical instructors have clinical expertise but lack experience at a specific clinical site where they have to become familiar with the individual staff, technology, geography, and culture. In this CSM, students received scholarships from the hospital and were given preference in interview/hiring for the new graduate program. This served as a pipeline for staff who spent their hospital clinical education at this clinical site and who would require less orientation time since they were familiar with the setting. It also would serve as a way for the hospital to evaluate students throughout their training to better evaluate placement and areas for development. Recommendation for Future Nursing Research This study helps advance knowledge of new ways to teach nursing and expands understandings of the CSM as reported in previous research (Kowalski et al., 2007; 72 Preheim et al., 2006) by comparing student outcomes in the same program using both traditional and clinical scholar models. This moves us closer to the goals of the IOM report (2011) to increase the amount of educators and clinical placement sites as a solution to the nursing shortage. Future research should focus on repetition of this study with a larger sample size and with multiple clinical scholars and comparison groups. Additionally, comparative qualitative analysis should be done between traditional and clinical scholar models students within the same program. This would allow for increased understanding of the differences in experiences in the traditional and clinical scholar model and would contribute to the richness of data to be studied. Finally, more research should be done on the CSM instructor to obtain data on their experience with this concept. Previous research has focused on the university and clinical partner but not on the experiences of the CSM instructor. Through better understanding all components of this model, the model could be more fully implemented in other areas to help meet the needs of universities, clinical partners, instructors, and students in the nursing profession. Chapter Summary This sequential mixed methods study demonstrated that the clinical scholar model (CSM) is at least as good as the traditional model (TM) in its use in the clinical environment for second-degree accelerated BSN students. Comparisons between CSM and TM were made in this study on student caring efficacy, perception of the clinical learning environment, perception of clinical instructor caring, and professional socialization. This study provides a potential solution to the lack of available clinical faculty and clinical placement sites by promoting partnerships between hospitals and 73 schools. The use of hospital employees as clinical faculty increases access to the education and practice settings, which can benefit the hospital, university, clinical faculty member and the student. Findings of this study add to the body of nursing research, as there have been no previous studies comparing student outcomes between the clinical scholar model and traditional model of clinical nursing education. Additionally, this study is the first to examine the clinical scholar model in a caring based program, and compare student caring efficacy and perceptions. Though significant differences were limited in this study due to low sample size, the findings help to support the clinical scholar model as a viable model for clinical nursing education. Future research can help to further develop this model and to help expand it further to other universities and their clinical partners. 74 APPENDICES 75 Appendix A Caring Efficacy Scale 76 Appendix A continued 77 Appendix B Student Evaluation of the Clinical Educational Environment 78 Appendix B continued 79 Appendix C Permission to Use the Student Evaluation of the Clinical Education Environment From: "Sandjecklin, Kari" <[email protected]> To: Kathi Arnold <[email protected]> Sent: Monday, October 10, 2011 9:02 AM Subject: RE: Request for permission to use the Student Evaluation of the Clinical Education Environment Inventory (SECEE) in a Dissertation Hi Kathi, You have permission to use the tool—it is attached. Also attached is the list of items within each subscale. There were two items that did not correlate very well with other items in the scales (# 10 and 20). We have not removed the items from the instrument, as we feel they provide valuable evaluative information; however you probably do not want to include these items when calculating subscale scores or identifying subscale reliability statistics. I would be interested in knowing how the instrument worked for you and about any reliability/validity analysis you completed in your study. Best wishes with your dissertation. Kari S-J Kari Sand-Jecklin, EdD, MSN, RN, AHN-BC Associate Professor West Virginia University School of Nursing [email protected] 80 Appendix D Nursing Students Perceptions of Instructor Caring 81 Appendix D continued 82 Appendix E Permission to use the Nursing Students Perception of Instructor Caring Instrument From: Gail Wade <[email protected]> To: Kathi Arnold <[email protected]> Sent: Tuesday, October 11, 2011 8:32 AM Subject: Re: Request for permission to use the NSPIC in a Dissertation Kathi -- I am pleased with your interest in using the NSPIC. I only ask that you share your results with me. Best of luck. Gail Wade PS I believe FAU was one of the sites for my dissertation 83 Appendix F Health Care Professional Attitudes Inventory 84 Appendix F continued 85 Appendix F continued 86 Appendix G IRB Approval Letter 87 Appendix G continued 88 Appendix H Survey Consent Form 89 Appendix I Focus Group Consent Form 90 REFERENCES Adamski, M., Parsons, V. & Hooper, C. (2009). Internalizing the concept of caring: An examination of student perceptions when nurses share their stories. Nursing Education Perspectives, 30(6), 358-361. American Association of Colleges of Nursing. (2005). Faculty shortages in baccalaureate and graduate nursing programs: Scope of the problem and strategies for expanding the supply. Retrieved from http://www.aacn.nche.edu/publications/whitepapers/facultyshortage.pdf American Association of Colleges of Nursing. (2011). Enrollment and graduations in baccalaureate and graduate programs in nursing for 2010-2011. 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