JULY-AUGUST, 2014 VOL 1 ISSUE 4 NBSCutting Edge Director’s Message: Dear Readers, Editor’s Corner: The new batch of students have come in – a bunch of young Dear Readers, and energetic minds. All of us in NBS are happy to have a group of fresh minds who are already showing signs of getting This is the fourth edition of NBS Cutting Edge and we are groomed to be good managers and agog to face the happy that our efforts of coming up with a bi-monthly NBS challenges of business and other endeavors in the days to magazine is being appreciated. Classes of both new (2014- come. We also had a successful placement season, where 16) as well as senior (2013-15) MBA and PGDM batches some of the best minds we nurtured were picked up by some have started in full swing. Upcoming issues will focus on the of the most desirable employers. We are sure the fledgling series of value addition workshops and seminars being professionals will make all of us proud with their dedication and planned for NBS students. performance. This edition of NBS Cutting Edge also has some interesting out of the box creativities from our students and faculty With all my best wishes to my colleagues, students and all the members. Hope you will enjoy reading. We welcome any readers, feedback on the series. Naveen Das Nilanjana Sinha Director, NSHM Business School - Kolkata Assistant Professor, NSHM Business School (Kolkata) Important Visitors: Content Mr. Cecil Antony, Chief Mentor- NSHM Knowledge Articles:- Campus – Synergy Group Student’s Page 06 Mr. Joydeep Goswami (Executive Director - Group Human Faculty’s Page 07 Resources at Synergy Group Holdings (P) Ltd. NBS Events :- Mr. Prakash Pandey, Industries Ltd., Kolkata Manager (HR), Britannia Date 6th -8th August 2014 29th August 2014 Page No. Event Pg. No. NBS Orientation Program 02-04 Guest Lecture 05 1|P age NSHM BUSINESS SCHOOL |124 (60) B.L.SAHA ROAD, KOLKATA, WEST BENGAL-700053 | www.nshm.com JULY- AUGUST, 2014 N BSCutting Edge VOL 1 ISSUE 4 Major Events… NBS Orientation ProgramFrom 6th to 8th August 2014, NBS had organized an Orientation Program for its MBA and PGDM (2014-16 batch). The three day program aimed to give the students an overview about the Management Program and the corporate sector. The first day introductory session was addressed by Prof.Naveen Das (Director, NBS), Prof. Budhashiva Dasgupta (Director, NIMD) and Prof. Krishnendu Sarkar (Director, MCMT). Mr.Prakash Pandey (HR Manager, Britannia Industries Ltd.) was the guest speaker for the day. He spoke to the students about expectations of the corporate sector from today’s Management graduates. Prof. Naveen Das addressing the students Mr. Buroshiva Dasgupta (Director, NIMD) and Mr. Krishnendu Sarkar (Director, NCMT) addressing the gathering Dr. Udayan Basu along with Mr. Prakash Pandey (HR Manager, 2 | PPvt. a g Ltd.) e Britannia Industries NSHM BUSINESS SCHOOL |124 (60) B.L.SAHA ROAD, KOLKATA, WEST BENGAL-700053 | www.nshm.com 3 JULY- AUGUST, 2014 N BSCutting Edge VOL 1 ISSUE 4 Major Events… NBS Orientation ProgramOn the second day of the Orientation Program, we were fortunate to have Mr. Joydeep Goswami (Executive Director - Group Human Mr. Goswami addressing the students Resources at Synergy Group Holdings (P) Ltd.) as the guest speaker. He spoke to the students on how to approach work life with positivity and addressed on the need for being self-driven. As a part of ice-breaking session, post lunch a special soft skill workshop was organized by Dr. Soujanya Pudi. The coordinators also addressed the students regarding the program structure and course curriculum. Dr.Dr. Soujanya Pudi addressing students in soft-skill workshop 3|P age Prof. Dasgupta speaking about the curriculum JULY- AUGUST, 2014 N BSCutting Edge VOL 1 ISSUE 4 Major Events… NBS Orientation ProgramMr. Cecil Antony (Chief Mentor- NSHM Knowledge Campus – Synergy Group) was the guest of honor on the third day of the Orientation Program. Mr. Antony spoke to all the students individually and welcomed them to NSHM family. Along with sharing some of his Mr. Cecil Antony (Chief Mentor- NSHM Knowledge Campus – Synergy corporate experiences, Mr. Antony also Group) addressed the students on the need for management education in today’s scenario. The students were also given insights on the different disciplines of Management – Finance, HR, IT, Production and Marketing Management by the respective subject teachers. Prof. Somnath Banerjee giving an overview on Financial Management 4|P age Dr. Supriya Biswas giving an overview on Information System JULY- AUGUST, 2014 N BSCutting Edge VOL 1 ISSUE 4 Major Events… Guest Lecture: On the 29th August 2014, Calcutta Management Association had organized a talk by Dr. Kunal Banerjee, (Associate Professor of Management, East Michigan University) at JD Birla Institute. A group of fifteen students from MBA and PGDM program accompanied with Dr. Supriya Biswas (Professor, NBS) attended the session. Mr. Banerjee spoke about the need of aligning business models with organizational missions and on the importance of management commitment and competency building in uplifting service quality. 5|P age Student’s Page NBS Cutting Edge Pros & Cons of Globalization on Human Resource Management Kush Lahiri [MBA (HR) 2012-2014 batch] As globalization continues to expand, employees fear being replaced by a cheaper workforce overseas and executives are required to learn the various cultural differences and regulatory environments in which they operate. But none of the departments are affected as much as human resources that must manage the workforce at home and abroad. Technology is available that can help HR professionals manage the processes involved in globalization, but there are downsides for the managers who must deal with languages, time differences and employment rules around the world. Job Functions Redefined - One of the positive aspects of globalization on human resources is redefining the role of HR professionals within multinational organizations. Instead of managing the minutia involved with the administration of employee benefits and payroll, which is increasingly being outsourced, HR professionals play a larger role in the company by being involved with strategic planning and developing programs to train and improve the workforce, according to the Science Journal of Management. Recruitment Potential Grows Substantially - Human resource professionals are no longer bound by the physical boundaries of their local area when their company moves into the global playing field. As a result, HR’s recruitment efforts become easier and more diverse. They have a wider pool of talent from which to draw. The larger employee pool is especially notable in the higher-skilled categories where there often is a gap between supply and demand. Businesses may thrive with competitive products and services, but cannot survive globally without the right mix of talented employees. Essential Technology Changes Occur - For companies that retain benefits, compensation, payroll deductions, employee training and performance evaluations in-house, HR professionals increasingly are tasked with operating new computer systems required to manage a global workforce. Hundreds of vendors can provide global companies with the appropriate software programs to deal with the numerous HR tasks, but someone still has to operate the systems Challenging Cultural Differences - One of the most challenging aspects of globalization on human resource professionals is the need to discover and learn the cultural differences at play with their new global workforce.HR in the home office must build working relationships with frontline managers to communicate company policies, ensure new hires understand the parameters of their employment and translate company directives for workers. They need to develop an understanding of the living conditions and training processes in other countries and follow foreign employment regulations, labor relations laws and organized labor issues, as well as figure out how to create effective performance appraisals from afar. More than ever, human resources must rely on the supervisors on the ground to communicate vital HR information, rather than relying on their own training and abilities. NSHM BUSINESS 6 |SCHOOL P a g e |124 (60) B.L.SAHA ROAD,KOLKATA, WEST BENGAL-700053 | www.nshm.com 5 Faculty’s Page NBSCutting Edge The Japanese Dilemma Prof. Shampa Chakraberty, Assistant Professor Most of the Japanese companies in India today are facing labour unrest - what is the reason for this? Is it to do with the Japanese way of thinking, which pushes workers limitlessly, with inflexible processes and uncaring attitude towards local nuances? Osama Suzuki, Chairman of Suzuki Motor Corporation said cost reduction and improvement is a continuous process. However Japanese companies in India are nowhere near Japanese benchmarks on costs, shop-floor practices, the yen for hard work and perfection, discipline and consensual decision making. Japanese firms invest a lot of money into our industries and if the market is capable of giving them these returns they will keep pushing relentlessly. This continuous improvement bore fruit in India as Maruti Suzuki gained 50% of the market share. They could churn out light and fuel efficient cars by reducing the weight of car components every year. This fits into the continuous improvement framework of the Japanese. The Japanese abhor static situations, hence are constantly trying to enhance intellectual property or increase profits for the parent company. The labour turmoil evident in most of the Japanese firms in India can be attributed to the aforesaid mentality of punishing work ethic, unyielding deadlines, the widespread practice of unpaid overtime etc. Darius Mehri who worked with the Toyota system in Japan wrote in a book titled “Notes from Toyota-Land: An American Engineer in Japan” (2005) about the sophisticated "culture of rules" and organizational structure that combine to create a profound control over workers. Mehri described a surprisingly unhealthy work environment, a high rate of injuries due to inadequate training, fast line speeds, crowded factories, racism, and lack of team support, a culture of intimidation, subservience, and vexed relationships with many aspects of their work and surroundings. This situation has given rise to a condition called ‘ karoshi’ or death by overwork and ‘ karojisatsu’ or suicide due to over work and stress with over 10,000 karoshi deaths and over 31000 suicides annually in Japan. The same situation applied in India when Maruti Suzuki builds a swanking new plant at Manesar in 2006. The workforce chosen were mostly contractual workers hired through contractors. The Maruti management in Japan did not trouble to get acquainted with the local ethos and cultural mores. The young workers from Haryanvi families were placed in pressure cookerlike assembly line situations of high production efficiency. Leave requests were disregarded; even toilet breaks were frowned upon. A disaster was waiting to happen and it did happen in July, 2012 with the death of the HR manager. Communication gap between the Japanese management and the workers resulted in the Japanese managers being afraid to interact with the Indian workers, fearing that a wrong move will jeopardize their career and a recall to Japan. The Japanese feel they cannot commit any mistake because of their Japanese upbringing. They spend an enormous amount of time in planning and seeking consensus on issues; but become very rigid after this. Hence a Japanese Managing Director in India has very little leeway to act on his own even when situations outside the plan emerge. They don’t like to work with many variables as it impinges on quality. Indian managers are also culturally attuned in such a way that they cannot say no to their bosses and just follow what the Japanese want. Since they are the interface to the Indian workers they too may be held responsible for the impasse in which the Japanese companies are in, since whatever may be the ground realities Indian managers always say ‘it can be done’ (The Economic Times, 2014, 27th March, 2014, p 14,). Reference: Bhargava R.C. and Seetha (2010). The Maruti Story: How a Public Sector Company put India on Wheels. Collins Business, an Imprint of HarperCollins Publishers, Noida. pp. xxi + 383. Economic Times The, 2014, Japanese Companies in India: 27th March, 2014, p 14, Mehri, Darius. (2005). Notes from Toyota-Land: An American Engineer in Japan; Cornell University Press, Ithaca, xviii, 231 pages. People’s Union for Democratic 7 | P a g eRights Report (2013). DRIVING FORCE- Labour Struggles and Violation of Rights in Maruti Suzuki India Limited. Wikipedia- Maruti Suzuki- retrieved on 16th July, 2013. NSHM BUSINESS SCHOOL |124 (60) B.L.SAHA ROAD, KOLKATA, WEST BENGAL-700053 | www.nshm.com 7 Time for Creativity... . January-February 2014 VOL 1 ISSUE 1 Sketch and Paintings by Nupur Sanghvi, MBA (2012-14 batch) Photographs as taken by Shirshendu Chakraborty, MBA (2012-14 batch) 8|P age NSHM BUSINESS SCHOOL |124 (60) B.L.SAHA ROAD, KOLKATA, WEST BENGAL-700053 | www.nshm.com 8 JULY- AUGUST, 2014 N BSCutting Edge VOL 1 ISSUE 4 Brainstorming Session These captions / taglines are of which brand………. 1. Even More Car per Car 2. The Ultimate Driving Machine 3. The Edge is Efficiency 4. Profit from it 5. The Name India trusts for News 6. The World’s Local Bank 7. Do More with Less 8. The Power of Knowledge 9. Connecting India 10. Eat healthy, think better 9|P age NSHM BUSINESS SCHOOL |124 (60) B.L.SAHA ROAD, KOLKATA, WEST BENGAL-700053 | www.nshm.com 9 Solutions: Solutions: 1. TATA MOTORS 6. HSBC 2. BMW 7. WINDOWS XP 3. Bombay Stock Exchange (BSE) 8. The Economic Times 4. CNBC 9. BSNL 5. Hindustan Times 10. Britannia NSHM BUSINESS SCHOOL 124 (60) B.L.SAHA ROAD KOLKATA “Management is doing things right, WEST BENGAL-700053 www.nshm.com Leadership is doing the right things.” Peter Drucker If you have any comment or suggestion with respect to the contents of the NBS Cutting Edge, please feel free to contact us at the below mentioned email id. To subscribe for a free copy of NBS Cutting Edge every bi-month readers can mail us at [email protected] 10 | P a g e 10
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