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Criteria
Criteria
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The standards
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Thestandards
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1
organisations
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prevention
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otherelements
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1 1 Management
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2 2 Employment
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3 3 Organisational
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practice
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4 4 Monitoring
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5 5 Communication
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processes
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Additional
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standards:
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Please
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Criteria
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practitioners,
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therapists,
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6 Training
6 6 Training
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7 Self-harm
7 7 Self-harm
Self-harm
services
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8
Counselling
8 8 Counselling
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9
Complementary
9 9 Complementary
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therapy
therapy
therapy
10 Bereavement
1010Bereavement
Bereavement
11/15 11/15
11/15
Public Health
Public
Public
Health
Agency,
Health
Agency,
12-22
Agency,
Linenhall
12-22
12-22
Linenhall
Linenhall
Street, Belfast
Street,
Street,
Belfast
Belfast
BT2 8BS.
BT2
BT2
Tel:
8BS.
8BS.
0300
Tel:
Tel:
555
0300
0300
0114
555
555
(local
0114
0114
rate).
(local
(local
rate).
rate).
The PHA
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Overview
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quality
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for
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and
suicide
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Using
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The PHA
defines
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mental
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Introduction
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The standards will be used to
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Improving mental health and wellbeing
measure
quality
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standards as an essential level
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framework
framework
to assess
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your your
of quality
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safe and
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population
population
of Northern
of Northern
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of quality to ensure safe and
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organisation
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or service
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against.
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performance
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(PHA).
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number
number
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number of sections, each of which
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relates
relates
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to a specific
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relates to a specific area of work
improved
services.
services.
services.
services.
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quality
quality
is focused
is focused improved
(please
(please
see overleaf).
see overleaf).
improved services.
services. Improving quality is focused
(please see overleaf).
on three
on three
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areasareas
integral
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on three main areas integral to the
It is important
It is important
that standards
that standards
do do EachEach
section
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contains:
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modernisation
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and reform
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agenda:
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modernisation and reform agenda:
not become
not become
outdated
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and and
not become outdated and  a number
 a number
of defined
of defined
standards,
standards,
therefore
therefore
thesethese
will be
will
regularly
be regularly
1. Setting
1. Setting
minimum
minimum
standards
standards
to to
 a number of defined standards,
therefore these will be regularly
1. Setting minimum standards to
i.e. explicit
i.e. explicit
statements
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of of
monitored,
reviewed
reviewed
and and
strengthen
strengthen
services,
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practice
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monitored, reviewed and
strengthen services, practice and
expected
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quality;
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updated
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drawing
drawing
on the
onbest
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up-to-date evidence available.
users.
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2. Improving
2. Improving
governance
governance
standards
standards
mean;
mean;
2. Improving governance
standards mean;
arrangements
arrangements
and improving
and improving
the the
arrangements and improving the
 examples
 examples
of how
of you
howcan
you can
way in
way
which
in which
service
service
providers
providers
 examples of how you can
way in which service providers
evidence
evidence
that your
that organisation
your organisation
across
across
all sectors
all sectors
manage
manage
their their
evidence
that your organisation
across all sectors manage their
meets
meets
the
standard.
the
standard.
business.
business.
meets the standard.
business.
3. Improving
3. Improving
the way
the in
way
which
in which
service
service
Download
the Standards
the Standards It is important
It is important
to note
to that
notenot
thatallnot all
3. Improving the way in which serviceDownload
Download
the
Standards
It
is
important
to
note that not all
providers
providers
are held
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account
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PHA PHA
website
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sections
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from PHA website
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standards may
the services
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they provide.
they provide.
http://bit.ly/MHstandards
http://bit.ly/MHstandards be relevant
be
relevant
to
your
to
organisation
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organisation
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http://bit.ly/MHstandards
be
relevant
to
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organisation
or
(Source:
(Source:
PHA PHA
Quality
Quality
Standards
Standards
for for
service.
service.
(Source: PHA Quality Standards for
service.
Services
Services
Promoting
Promoting
Mental
Mental
and and
Services Promoting Mental and
Emotional
Emotional
Wellbeing
Wellbeing
and Suicide
and Suicide
Emotional Wellbeing and Suicide
Prevention,
Prevention,
Jan 2015,
Jan 2015,
p. 4) p. 4)
Prevention, Jan 2015, p. 4)