What is Covered by this Warranty
*
SERVICE PARTS AND LABOR
WARRANTY DURATION
Brake System, including ABS
12 Months or 12,000 Miles
Steering/suspension system
12 Months or 12,000 Miles
Wheel bearings, CV joints/U-‐joints and driveshafts
12 Months or 12,000 Miles
Exhaust System
12 Months or 12,000 Miles
Ignition system, including modules and sensors
12 Months or 12,000 Miles
Fuel System
12 Months or 12,000 Miles
Electrical system, including the starting and charging systems
12 Months or 12,000 Miles
Air Conditioning, heating and climate control systems
12 Months or 12,000 Miles
Engine Cooling System
12 Months or 12,000 Miles
Alignments and Wheel Balance
6 Months or 6,000 Miles
For Warranty Service or
Roadside Assistance
800-351-8432
* Auto and Light Truck only. Not all dealers perform all services. Other exclusions may apply. See reverse side for details.
ROADSIDE ASSISTANCE CARD
Dealer Stamp
ROADSIDE ASSISTANCE CARD
ROADSIDE ASSISTANCE CARD
Reimbursement only –
customer must pay at time of service
Reimbursement only –
customer must pay at time of service
Reimbursement only –
customer must pay at time of service
The eligible services are described below:
1. Towing – Your vehicle will be towed to the nearest qualified repair facility or
the repair facility of your choice.
2. Lock Out Service – Assistance will be provided in unlocking your vehicle
when keys are lost or locked inside.
3. Flat Tire Changing Assistance – Assistance will be provided for the
installation of your useable spare tire.
4. Fuel, Oil, Fluid and Water Delivery Service – An emergency supply of
gasoline (where permitted), oil, fluid and water will be delivered to your vehicle.
You must pay for the costs of the actual fluids delivered.
5. Jump Start – The service provider will jump start your vehicle in the event
your battery becomes discharged.
The eligible services are described below:
1. Towing – Your vehicle will be towed to the nearest qualified repair facility or
the repair facility of your choice.
2. Lock Out Service – Assistance will be provided in unlocking your vehicle
when keys are lost or locked inside.
3. Flat Tire Changing Assistance – Assistance will be provided for the
installation of your useable spare tire.
4. Fuel, Oil, Fluid and Water Delivery Service – An emergency supply of
gasoline (where permitted), oil, fluid and water will be delivered to your vehicle.
You must pay for the costs of the actual fluids delivered.
5. Jump Start – The service provider will jump start your vehicle in the event
your battery becomes discharged.
The eligible services are described below:
1. Towing – Your vehicle will be towed to the nearest qualified repair facility or
the repair facility of your choice.
2. Lock Out Service – Assistance will be provided in unlocking your vehicle
when keys are lost or locked inside.
3. Flat Tire Changing Assistance – Assistance will be provided for the
installation of your useable spare tire.
4. Fuel, Oil, Fluid and Water Delivery Service – An emergency supply of
gasoline (where permitted), oil, fluid and water will be delivered to your vehicle.
You must pay for the costs of the actual fluids delivered.
5. Jump Start – The service provider will jump start your vehicle in the event
your battery becomes discharged.
Call 800-351-8432 for roadside assistance.
Call 800-351-8432 for roadside assistance.
Call 800-351-8432 for roadside assistance.
Service secured through any other valid service provider
is also eligible for reimbursement under the plan.
Roadside Assistance is available 24/7, 365 days a year.
Service is available in the U.S. and Canada
Service secured through any other valid service provider
is also eligible for reimbursement under the plan.
Roadside Assistance is available 24/7, 365 days a year.
Service is available in the U.S. and Canada
Service secured through any other valid service provider
is also eligible for reimbursement under the plan.
Roadside Assistance is available 24/7, 365 days a year.
Service is available in the U.S. and Canada
For Service Warranty or Roadside Assistance Call 800-351-8432
WHO MAKES THIS WARRANTY
This limited warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited warranty
is made by the authorized Tire Pros Repair Facility ("Facility") who is so named on the original repair invoice and performed the service/repairs on your vehicle. This warranty may be honored by
other authorized Tire Pros Facilities, or other authorized non-participating facilities anywhere in the United States. This warranty is not a warranty of American Tire Distributors, Inc., or Automotive
Business Solutions, Inc., their affiliates, subsidiaries, their employees or member companies. Automotive Business Solutions Inc. serves as the administrator only.
HOW TO OBTAIN WARRANTY SERVICE
You must keep a copy of the original repair invoice and present it when seeking service under this warranty. If you are less than 10 miles away from the original repair Facility, you
must return your vehicle to that Facility for any warranty repairs. If you are more than 10 miles from the original Facility, call the Warranty Administrator prior to any warranty repair work being
performed, at 800-351-8432, from 8:00 a.m. to 8:00 p.m. Monday through Friday EST, Saturday from 9:00 a.m. to 6:00 p.m., excluding holidays. The Administrator will provide to you the nearest
participating facility. If it is after hours or there are no participating locations in your area, you may take your vehicle to a non-participating repair facility in your area. If the non-participating repair
facility will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair invoice (or legible copy) and subsequent warranty repair
invoice (or legible copy) to the Administrator for review, within 90 days of the date of repair.
WARRANTY AGREEMENT • ALL SERVICES
The Tire Pros Facility warrants that the repairs and services performed at their location will be free from defects in workmanship and materials for 12 months or 12,000
miles of use (unless otherwise noted), whichever is to your advantage, measured from the date of the first repair and the odometer reading shown on the original invoice. This warranty
is for retail customers servicing their non-commercial passenger and LT vehicles up to and including 1 ton rated light trucks, i.e. F350. This warranty is conditioned on the vehicle being subjected
only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the warranty period. Abuse, misuse, negligence and vandalism void all warranties. If there is
a defect in either materials or workmanship within the warranty period, the Tire Pros Facility has the option to perform remedial service work at no charge to you, replace the defective warranted
part(s) without charge to you, or refund the entire charge for the warranted repairs, minus any previous refunds. Warranty repair costs shall in no case exceed the costs of the original repair or
service. If your vehicle is inoperable and you are more than 10 miles from the original Facility, you may be eligible for Rental Car benefits if your vehicle cannot be repaired the same day due to
circumstances beyond your control. The maximum benefit would be for 2 days at a maximum of $40.00 per day, as determined by the administrator. A buyer of covered products or services has
the right to have warranty service performed during the warranty period. The warranty period will be extended for the number of whole days that the vehicle has been out of the buyer’s hands
for warranty repairs.
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be performed at the same time as any warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by
abnormal use, misuse, neglect, accident, and alteration or "tampering with" (by other than the Facility or Facility employees). The Facilities employees and/or agents do not have authority to
modify the terms of this warranty, nor to make any promises in addition to those contained within this warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL
DAMAGES (additional expenses which you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damage, so the
above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
REPAIRS AND SERVICES EXCLUDED FROM THIS WARRANTY
This warranty does not cover repair(s) or service(s) except as listed in the section, "What is Covered by this Warranty," even though the Facility may offer other services. Specifically excluded are:
engine, transmission, clutch, Or differential repairs, associated gaskets and seals, or assembly replacement of the same. Also excluded are auto body, paint, molding, glass repairs, tires, batteries
and used parts. Commercial, government and fleet vehicles are excluded.
$250 PROMISE
The $250 Promise applies to any valid Tire Pros warranty claims in which the covered vehicle becomes disabled or is rendered undrivable as a result of a condition covered under the warranty. In
the event that a covered vehicle becomes disabled and Tire Pros cannot refer the warranty holder to a location less than 25 miles from the location of the disabled vehicle, the warranty holder will
be awarded a payment by check (please allow 4-6 weeks for delivery) of $250, provided all claims guidelines, as detailed below, are followed.
• In order for a $250 Promise claim to be honored, the claim must be made and approved at the time as a valid Tire Pros warranty claim is approved
• Original warranty holder must complete a claim form and supply all supporting documentation within 30 days of the date of claim
See Tire Pros dealer for details and claim form.
Submit Warranty Claim Documents to:
Warranty Claim Administrator, P.O. BOX 33535, Denver, CO 80233
Always visit www.tirepros.com for exclusive offers.
Your Roadside Assistance Benefit begins on the date identified on your original
invoice from the participating facility and continues for a period of one year.
This benefit is available only to you, the original purchaser as identified on the
original invoice and is not transferable. Immediate family members may use
Roadside Assistance if they are driving the covered vehicle. Coverage is strictly
limited to the specific vehicle identified on the original invoice. You must
provide your roadside card and original service invoice to be eligible for
roadside services up to a maximum of 3 occurrences at $100.00 per
occurrence.
Exclusions:
This benefit applies only to motorized passenger vehicles (automobiles and
light trucks) and specifically excludes trailers, vehicles with a manufacturer's
load rating capacity greater than one ton, motorcycles, recreational vehicles
and commercial vehicles. Any vehicle used for farm, ranch, agriculture, or
off-road use are excluded.
Your Roadside Assistance Benefit begins on the date identified on your original
invoice from the participating facility and continues for a period of one year.
This benefit is available only to you, the original purchaser as identified on the
original invoice and is not transferable. Immediate family members may use
Roadside Assistance if they are driving the covered vehicle. Coverage is strictly
limited to the specific vehicle identified on the original invoice. You must
provide your roadside card and original service invoice to be eligible for
roadside services up to a maximum of 3 occurrences at $100.00 per
occurrence.
Exclusions:
This benefit applies only to motorized passenger vehicles (automobiles and
light trucks) and specifically excludes trailers, vehicles with a manufacturer's
load rating capacity greater than one ton, motorcycles, recreational vehicles
and commercial vehicles. Any vehicle used for farm, ranch, agriculture, or
off-road use are excluded.
Your Roadside Assistance Benefit begins on the date identified on your original
invoice from the participating facility and continues for a period of one year.
This benefit is available only to you, the original purchaser as identified on the
original invoice and is not transferable. Immediate family members may use
Roadside Assistance if they are driving the covered vehicle. Coverage is strictly
limited to the specific vehicle identified on the original invoice. You must
provide your roadside card and original service invoice to be eligible for
roadside services up to a maximum of 3 occurrences at $100.00 per
occurrence.
Exclusions:
This benefit applies only to motorized passenger vehicles (automobiles and
light trucks) and specifically excludes trailers, vehicles with a manufacturer's
load rating capacity greater than one ton, motorcycles, recreational vehicles
and commercial vehicles. Any vehicle used for farm, ranch, agriculture, or
off-road use are excluded.
To file a reimbursement claim, you must submit the following information
within sixty (60) days of the date of service:
1. A photocopy of the original invoice identifying the participating repair center
and the services performed. The invoice must identify the year, make and
model of your vehicle.
2. Your complete name, address, and telephone number.
3. A photocopy of the paid invoice for roadside service from a valid auto
service provider. This paid invoice must detail the name address, and
telephone number of the service provider. It must also identify the specific
vehicle receiving the service.
To file a reimbursement claim, you must submit the following information
within sixty (60) days of the date of service:
1. A photocopy of the original invoice identifying the participating repair center
and the services performed. The invoice must identify the year, make and
model of your vehicle.
2. Your complete name, address, and telephone number.
3. A photocopy of the paid invoice for roadside service from a valid auto
service provider. This paid invoice must detail the name address, and
telephone number of the service provider. It must also identify the specific
vehicle receiving the service.
To file a reimbursement claim, you must submit the following information
within sixty (60) days of the date of service:
1. A photocopy of the original invoice identifying the participating repair center
and the services performed. The invoice must identify the year, make and
model of your vehicle.
2. Your complete name, address, and telephone number.
3. A photocopy of the paid invoice for roadside service from a valid auto
service provider. This paid invoice must detail the name address, and
telephone number of the service provider. It must also identify the specific
vehicle receiving the service.
Submit the documentation to:
Roadside Assistance Reimbursement
P.O. Box 33535
Denver, CO 80233
Submit the documentation to:
Roadside Assistance Reimbursement
P.O. Box 33535
Denver, CO 80233
Submit the documentation to:
Roadside Assistance Reimbursement
P.O. Box 33535
Denver, CO 80233