Send
Money
Pricing Guide 1 July 2017 - 30 June 2018
First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).
Send Money
We live in a global village. Right now, you have someone you love living in another city – or even
another country. We want to help you take care of them – and to help them take care of you.
And sometimes caring means giving money, right?
With FNB’s offerings: eWallet, Zimbabwe and Mozambique
Money Transfer and MoneyGram™, you can transact easily and
securely. And with FNB’s Send Money, sending and receiving
have never felt this easy.
FNB’s Send Money options allow you easy access to sending
money in one of four ways – via Cellphone Banking, Online
Banking, FNB ATMs and the FNB Banking App.
eWallet
If you have an FNB Credit Card, you can Send Money using
Online Banking or an FNB ATM. The recipient can then
withdraw some or all of the cash from any FNB ATM as
well as buy prepaid airtime, data or electricity.
Do you need to pay someone instantly? eWallet is a
convenient way to Send Money to anyone with a valid South
African cellphone number* – even if that person doesn’t have
a bank account. Your money is transferred instantly from your
FNB transactional account via Cellphone Banking, Online
Banking, the FNB Banking App or at an FNB ATM.
* Nokia Lumia phones and all other Windows 7.5 and Windows
8-operated phones cannot be used to Send Money or to
receive money.
Fees for Sender
Send Money from FNB Account to eWallet
R10.95
Reversal of incorrect ‘Send Money to eWallet’ transaction
R50
Fees for Recipient (eWallet user)
1 free withdrawal per Send Money transaction,
limited to a maximum of 4 at any time.
If you have used your free withdrawals, the
following fees will apply:
Withdraw cash from an FNB ATM, FNB Slimline or Store
•• FNB ATM: R8 for amounts up to R1 000;
R10 for amounts over R1 000
•• FNB Slimline: R6.50 per withdrawal
•• Cash@Till® at selected stores: R1.75
Prepaid airtime, data or electricity purchase
R1.75
DSTV payments
R5.30
Box Office payments
R1.85
Inactivity fee per month (after 6 months of inactivity)
R10
Transfer from your eWallet to your FNB Account
Free
eWallet balance enquiry
Free
eWallet mini-statement
Free
Cell Pay Point purchase from eWallet
Free
Note: For a list of stores, visit our website > For me > eWallet > Ways to use.
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Zimbabwe Money Transfer
The good news is that this service isn’t limited to smartphones;
most cellphones can be used to Send Money. Just make sure
that your customer records are up to date, which you can do at
any FNB branch.
FNB Zimbabwe Money Transfer is an instant, easy and affordable
money transfer service that allows FNB customers living in
South Africa to Send Money to someone in Zimbabwe with
a valid Zimbabwean identity document. The funds can be collected
immediately at a participating OK Zimbabwe Ltd. Money Counter.
You can Send Money to Zimbabwe from your active FNB
transactional* account at any time – as long as you’re registered
for inContact and Cellphone Banking, Online Banking or have
the FNB Banking App.
* Please note: Currently, FNB customers cannot Send Money
to Zimbabwe from FNB Credit Card Accounts.
Zimbabwe Money Transfer Fees
Amount you send
Cost to Sender
Cost to Recipient
R100 – R1 000
R45
Free
R1 001 – R2 000
R70
Free
R2 001 – R3 000
R105
Free
Mozambique Money Transfer
The good news is that this service isn’t limited to smartphones;
most cellphones can be used to Send Money. Just make sure
that your customer records are up to date, which you can do
at any FNB branch.
FNB Mozambique Money Transfer is an instant, easy and
affordable money transfer service that allows FNB customers
living in South Africa to Send Money to an individual in Mozambique
with a valid Mozambiquan identity document. The funds can be
collected immediately at any FNB Mozambique branch.
You can Send Money to Mozambique from your active FNB
transactional* account at any time – as long as you’re registered
for inContact and Cellphone Banking, Online Banking or have
the FNB Banking App.
* Please note: Currently, FNB customers cannot Send Money
to Mozambique from FNB Credit Card Accounts.
Mozambique Money Transfer Fees
Amount you send
Cost to Sender
Cost to Recipient
R100 – R1 000
R45
Free
R1 001 – R2 000
R70
Free
R2 001 – R3 000
R105
Free
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MoneyGram™
You can send a MoneyGram™ from an FNB branch, ATM or via
Cellphone Banking. All beneficiaries must be loaded in a branch,
after which you’ll be able to transact via FNB ATMs or Cellphone
Banking. You will receive a reference number confirming you
have sent the money. You will need to give this reference number
to the beneficiary.
MoneyGram™ is a money transfer service that FNB
offers customers for cross-border, person-to-person
payments to more than 200 countries and territories
excluding Lesotho, Namibia and Swaziland.
This is an easy and affordable, quick and convenient way
to send or receive foreign currency and its speed and
simplicity ensure a same-day transaction. All you need
to send a MoneyGram™ is an FNB account – along with
some money in it, of course!
The beneficiary can then go to their nearest MoneyGram™ agent
in their country with the reference number and present their
identity document to collect the money within minutes of you
sending it.
Should you need to Send Money to the bank account of an individual or business in another country, just make a Global Payment
via Online Banking, the FNB Banking App or at your nearest FNB branch.
MoneyGram™ (Send Amount: USD)
From
To
Send Fee (USD)
$0.01
$50
$7
$50.01
$100
$10
$100.01
$150
$11
$150.01
$200
$13
$200.01
$250
$15
$250.01
$300
$17
$300.01
$400
$19
$400.01
$500
$24
$500.01
$600
$29
$600.01
$700
$34
$700.01
$800
$39
$800.01
$900
$44
$900.01
$1 000
$49
$1 000.01
$1 200
$55
$1 200.01
$1 500
$63
$1 500.01
$1 800
$70
$1 800.01
$2 500
$90
$2 500.01
$5 000
$140
$5 000.01
$7 500
$240
$7 500.01
$10 000
$290
Pricing is set by MoneyGram™ and is subject to change at MoneyGram™s discretion.
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The Small Print
Our Small Print is straightforward. Here we go:
Information on our products and prices
possible, and we will not be
•• FNB, a division of FirstRand
held responsible if an error or
Bank Ltd. reserves the right to
omission is found.
change fees or introduce new
fees from time to time. If we do •• You must apply for each facility
or product individually.
this, though, we’ll give you at
•• The granting of any facility
least 20 business days’ notice
or product is subject to you
of these changes. You’ll find
meeting the qualifying criteria
these changes on FNB’s website.
of that product or facility.
•• We strive to keep the
•• Each facility or product has a
information provided in the
set of terms and conditions for
pricing guide as accurate as
that specific facility or product.
We agree on these terms and
conditions with the applicant.
•• If there is disagreement
between the product or facilityspecific terms and conditions
and what’s outlined in this
pricing guide, we’ll follow the
product or facility-specific
terms and conditions that apply
to such a facility or product.
•• FNB reserves the right to
change the features of any
product or facility at any time.
•• Fees quoted as “per R100”
include parts thereof.
•• Where Cellphone Banking is
referred to, standard network
rates apply.
•• All fees quoted are VATinclusive and are effective from
1 July 2017 to 30 June 2018.
First National Bank – a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).
Terms, Conditions and Rules apply. Standard network rates apply.
Standard terminology
“Card Transaction”; FNB’s term is “Payment”, while the
standard terminology equivalent is “Third Party Payment/
Stop Order”. FNB uses the term “Slimline Devices” whereas
other banks might call them Mini ATMs. FNB uses the term
“eChannels”, which refers to Online Banking, Telephone
Banking Interactive Voice Response (IVR) and FNB ATMs.
FNB’s “Mobile Channels” refer to Cellphone Banking and the
FNB Banking App.
If you want to compare FNB’s fees with those of other banks,
we have, as far as possible, used standard terminology
throughout this pricing guide. This is in line with Section 13
of the Code of Banking Practice (COBP).
In the case where we’ve used FNB-specific terminology,
we’ve added this here showing the wording that other
banks may use. So, FNB’s term – as per this pricing guide
– is “Card Purchase”, while the standard terminology is
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