By GARY PULEO Times Herald Staff WEST NORRITON — Though Joe Meadows had renovated several houses with his “own two hands,” until he hooked up with Len Fischer, he never dreamed of running a handyman business. Fischer, who operates BeneTrends in North Wales, came up with an innovative program that allows guys like Meadows to tap into their accumulated 401(k) retirement funds to buy a franchise or existing business, without being roughed up by the IRS. Since BeneTrends originated the program years ago, other financial service companies have developed similar strategies. “Basically, what we’re about is helping people invest in themselves,” said Fischer, a former attorney. “Over the last 15 years we’ve had the honor of helping over 5,000 people dip into their retirement funds to invest in businesses of every description without paying any current taxes or penalties.” Though Joe and Kate Meadows ultimately chose Handyman Connection for the first of what they hope are several investment opportunities, franchises are not the only option, Fischer said. “Franchises just tend to appeal to people coming out of corporate America,” he said. Down the road, the husband and wife, both of whom hold business degrees, could take a liking to the idea of owning a Dunkin’ Donuts shop or a car wash. But for now the Jeffersonville couple is happy to be dispatching handpicked “high quality” craftspeople throughout Montgomery, Chester and Delaware counties. “As homeowners, one of the biggest problems we had was finding reputable, reliable, honest, quality people to work on our own home,” Joe said. “It’s the same problem everyone has. We managed to do it, but it took a lot of time. As busy professionals, we didn’t have the time for that and thought, wouldn’t it be great if there was one place you could call and they could find the person to come in and fix whatever needed to be fixed on your house “Everything from ‘tighten it, fix it, replace it,’ all the way up to mid-size remodeling, which is exactly what Handyman Connection does.” Joe and Kate considered a number of handyman service franchises before settling on Handyman Connection, Kate noted. “We liked the fact that they use independent craftsmen who had at least 10 years of experience in their trade. That allowed us to find the best finish carpenters, plumbers, electricians, the best guy to do tile work, and even the best general handymen,” she said. “And we could then offer those folks to our customers and still maintain control over the situation.” Kate runs the day-to-day operations, while Joe is the CEO of the holding company the couple formed around licensing agreements and channels for future investing. Though Joe knows his way around a hammer and a saw, he never wanted to make a living at it, he said. “I rebuilt three houses when I was younger, and I was pretty good. But our guys run circles around me. They’re that good.” The cost of hiring Handyman Connection for the job is not as steep as some folks might think, Joe noted. “You’re always going to pay a little more than you would with some guy with a truck, but only a modest amount more. What you get in return far outweighs the tiny difference in price. The reason is that all of our highly experienced men are bonded, licensed, high quality people. “The other thing is,” he added, “we guarantee the labor for a full year. That’s pretty uncommon in this business. The biggest source of income in our business is repeats and referrals. That’s after only two years and we’re very proud of that.”
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