FAQs!
AlltheNi-yGri-yQues2onsYou’veGot…Answered!
Q.HowlongdoesittaketofindoutifIhavethejob?
A:Firstofall,weonlycontactapplicantswefeelareagoodmatch.Ifyou’veheardfromsomeone
orhadyourfirstinterview,congrats!
Youhavesomecontrolofthe>meittakestocompletetheapplica>onprocess.Didyousendus3
references?Arethecontactdetailscorrectandarethereferencesexpec>ngustoreachout?Did
youprovideyourhiringmanagerwithemailaddressesforyourreferencesaswell?Thesewillfast
trackyourapplica>onandgiveyouthecompe>>veedge.
AFeryourinterview,thebestthingtodoismaintaincontactwithyourhiringmanager.
Q.Doyouprovideaccommoda2on?Ifso,Howmuchdoesitcostandwhat’sincluded?
A:Yeswedo!Staffaccommoda2onis$300/m,deductedfromyourpaycheque.Ifyou’veeverpaid
rent,youknowhowinexpensivethisis!Weprorateyourrentonadailybasis,soyoudon’tpayat
thebeginningofthemonth.Instead,youpayforexactlywhatyoustay!Example:youjoinusonthe
8th,weonlydeduct7daysrentoffthefirstpayonthe15th.
Your rent includes: heat, hot water, a staff phone line with voicemail (cell phone service doesn’t
work, but you can use wifi based aps to text etc), satellite internet (wifi), satellite TV, bedding &
blankets.Eachroomhasamicrowave,barfridgeandTV.Thereisastaffloungewithfullkitchen,all
thepots,pansanddishesyouneedaretherealongwithlaundryfacili>esandhangoutarea.
Q.HowdoIstayintouchwithfriendsandfamily?Docellphoneswork?Isthereinternet?
A:CellphonesdonothavesignalatSunwapta,butdon’tworry!Wehaveadedicatedstafflinewith
voicemail and message board. Also, if you need to make long distance phone calls, you can buy
longdistancecallingcardsfromthegiFshop.
TheinternetatSunwaptaisprovidedbysatellite.Itistheonlyinternetavailabletous,butwehave
4systemstoaccommodatestaffandguests.It’sextremelypriceyandhonestlynotthatgreat…but
the good news is that it’s enough for you to text or instant message over the usual plaZorms.
Pleasekeepinmindthatsatelliteisslowandnotveryrobust,soit’snotgoodenoughforstreaming
movies,NeZlix,oronlinegaming…whichsurelyyouwon’twanttodowhilesurroundedbygreat
friendsinbasicallyaparadiseofpris2nenature!
FAQs!
AlltheNi-yGri-yQues2onsYou’veGot…Answered!
Q.Whatistherateofpay?HowdoIgetpaid?
A: Star>ng wage is minimum wage which for most posi>ons is $12.20/hr. However, we also pay
$1/hrbonusformostposi>ons(serversexcluded)ifyoufinishthetermofyourcontractyouhave
agreed to. Ask your direct hiring manager for details on your specific posi>on as some posi>ons
includeotherremunera>onincen>veslikecommissionsor>ps.
Q.HowdoIgetpaid,andhowoSen?DoIneedanewbankaccount?
A:Ourpaydatecutoffsaretheendofthemonth,andthe15thofthemonth.Itgenerallytakes3-
4businessdaysforaccoun>ngtoprocesspaycheques.Wepaybycheque.
WebankwithTDCanadaTrustinJaspersoyoucansimplycashyourchequeatnocharge,oropen
anaccountthere.TherearethefollowingbanksinJasper:TDCanadaTrust,CIBC,CreditUnionand
ATBBank.Youarewelcometouseanyofthoseandofcoursemostbankingappsallowyoutodepositchequesbyphotorightfromyourphone.
Q.DoIsharearoomorgetmyown?
A: Everyone except for supervisors share a room with one other staff member. This means you
shareyourwashroomwithyourroom-mateandanotherroomjustlikeyours(sosharewashroom
withamaxof3others).
Q.Whataretheroomslike?
A:Seethisvideo!Itshowstheroomsofstafffrompreviousyears.Onceyouapply,yourmanager
willgiveyouallthedetailsyouneed.Sufficetosay,roomsaresmallandreallytheplaceyougoto
chilloutaloneorsleep.Theyarenotaplacetohangoutwithagroupofpeople.
Ourstaffroomsaredirectlyaboveguestrooms.Ourguests’enjoymentisatoppriority,sothere
arequitehoursfrom10pmto8am.
Q.What’sthepetpolicy?CanIbringanypets?
A:Forthesafetyandenjoymentofanimalsandpeople,wehaveastrictnopetpolicy,somakesure
youmakeplanstohavesomeoneyouknowandlovetotakecareofyourspecialanimalfriend!
FAQs!
AlltheNi-yGri-yQues2onsYou’veGot…Answered!
Q.Whataboutfood?DoIhavetobuymyown?
A:Yes,youbuyyourownfood.Wehavetwoscheduledstafftripstotownforyoutogogrocery
shopping,dobanking,orjusthangoutinthetownfortheaFernoon. Yourmanagerwillalways
schedule you so that you can take advantage of at least one trip per week. Generally speaking
about30%ofstaffcomewithacar.Ifyouhaveone,it’shighlyrecommendedtobringit!Parkingis
free:)Wehaveastaffkitchenwithfridges,stoves,pots,pans,andallthedishesyouneedtocook
andeat.Lastly,youget40%offintherestaurant!
Q.What’stheretodoandseeinmyspare2me?
A:Toomuchtolist!StartbywatchingallthevideoswehaveonourYouTubeChannel!Wealsoorganize staff trips where you get to do all the cool ac2vi2es in the area, and see some amazing
things… free. Check out the ac>vi>es sec>on of our website for starters. We do this so that you
haveagreatexperienceandalsosoyoucanprovidefirsthandinsighttoguestsandvisitors.
Therearelotsoflocaltrailsforwalking,hikingandbikingorifyoujustfeellikerelaxingonproperty,there’sfriendstohangoutwithinthestaffareas.Checkoutthispagefor3self-drivesightseeing
brochures(eachoneisadayofsightseeing)andourbasiclocalhikingpamphlet.Thiswillgiveyou
justascratchofthesurfaceonareastoexplore!
Q.HowmuchwillIwork?
A:Weoperateona6dayworkweekwithopportuni>esforyoutopickupaddi>onalhoursinother
departments.Inordertoqualifyforaddi>onalhoursyoumustbemee>ngorexceedingyourresponsibili>esinyourprimarydepartment…sobesuretocheckwithyourmanagerFIRST!
The people you work with are the people that you live with and become friends with, so lots of
staffliketoworkaddi>onalhourswiththeirfriends.Inshort,there’sopportuni>estogetalotof
hours.
Q.HowmuchmoneycanIexpecttosave?
A:ThecostoflivingatSunwaptaisVERYLOWatonly$300plusfoodandlongdistancecalls.How
much you save is really up to you, but this is a great opportunity for you to save for educa>on,
travelorwhateverisonyourlist.
FAQs!
AlltheNi-yGri-yQues2onsYou’veGot…Answered!
Q.IsSunwaptaopenyearround?
A:SunwaptaisopenfromMaytomidOctober.WeactuallyopentoguestsonMay16,butlotsof
staffarriveonMay1-8.Thereareoccasionalopportuni>estoworkyearroundforSunwapta.Expressyourinterestmidseasonwithyourdirectmanager,MaoorStewart!
Q.CanItalktoanyonethat’sworkedtherebefore?
A:Absolutely!JoinourSunwaptaStaff2017Facebookgroup.Therearestafffrompreviousyears
there who will be happy and genuine in answering ques>ons! Don’t take how awesome it is to
workherefromus…talktopaststaff(someofwhicharecomingback).