Rethink
 Shipping 
Domestic Shipping Services for E-tailers
Presented by: Wanda Lora
Field Sales Representative
 USPS  RETHINK SHIPPING 
®
©2014 United States Postal Service.
All Rights Reserved.
E-tail sales are skyrocketing
E-tailers can streamline the delivery experience in an
effort to heighten customer loyalty and stay competitive.
According to
eMarketer, in 2014,
North American
shoppers will spend
$482.6B
online on apparel,
electronics, gourmet foods,
and more.1
1. eMarketer, “Global B2C Ecommerce Sales to Hit $1.5 Trillion This Year Driven by Growth in Emerging Markets,” 2014.
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 USPS  RETHINK SHIPPING 
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Online shoppers expect more
Convenient, low-cost domestic shipping can help
increase customer satisfaction. Data compiled by one
consulting firm found:
 80% are more likely to buy with
free shipping.1
 66% are more likely to buy with
one-day shipping.1
 64% are more likely to buy with
free returns and exchanges.1
1. Walker Sands Communications, “Reinventing Retail: What Businesses Need to Know for 2014, Walker Sands’ Future of Retail Study,” 2013.
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 USPS  RETHINK SHIPPING 
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®
USPS helps you deliver outstanding
service
Offer the convenient, low-cost delivery
and returns that customers want.
 Competitive pricing
 Comprehensive infrastructure
 Deep understanding of
shipping processes
and needs
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 USPS  RETHINK SHIPPING 
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Visibility and predictability
We bring visibility into the shipping process, with:
 USPS Tracking™ for visibility into
package location at key points
 Priority Mail Express® service for
overnight delivery, with a money-back
guarantee,1 by noon or 3 p.m. to most
U.S. destinations2
 Priority Mail® service for 1, 2, or 3 day
specified delivery3
1.
2.
3.
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Exceptions and restrictions apply. Shipments must be accepted by the Post Office™ on the specified ship date. Visit the Domestic Mail Manual at pe.usps.com for
details.
Scheduled delivery date and time depend on origin, destination, and Post Office™ acceptance time. Some restrictions apply. For additional information, visit the
Postage Calculator at postalcalc.usps.com. Delivery by 10:30 a.m. or on a Sunday or a holiday may be available for an additional fee.
In most cases, the expected delivery date that is printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 days based on origin,
destination and Post Office™ acceptance time. Exceptions and restrictions apply. Visit usps.com/ship/priority-mail.htm for details.
 USPS  RETHINK SHIPPING 
®
Convenient, low-stress shipping
We help make shipping simple.
 180,000 collection boxes1
 Over 31,000 Post Office™ locations
 Free Priority Mail® and Priority Mail
Express® boxes and envelopes
 A variety of return solutions
1. Mailpieces weighing more than 13 oz. and bearing stamps as postage will need to go to a Retail counter at a Post Office™, Contract Postal
Unit, or USPS Approved Shipper location.
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 USPS  RETHINK SHIPPING 
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Provide value to customers
USPS® offers low-cost shipping options, plus:
 Free Package Pickup for many services.1
®
®
 Free Priority Mail and Priority Mail Express boxes and
envelopes, including Flat Rate options.
 Free Hold For Pickup upon request, based on certain mail
classes.
 Free returns for packages refused or unclaimed.2
 Free regular Saturday delivery.3
1. For details on free Package Pickup, go to usps.com/pickup.
2. Free returns provided only when a package is unopened as being refused or unclaimed.
3. Except on the rare occasion when Saturday is a national holiday. In such a case, Priority Mail Express service may be available for an added charge.
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 USPS  RETHINK SHIPPING 
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Secure shipments
 We’re supported by the nation’s
oldest federal law enforcement
agency, the United States
Postal Inspection Service®.
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 USPS  RETHINK SHIPPING 
®
Insurance for your important
domestic shipments
 Priority Mail Express®:
Free insurance for most packages
valued up to $1001
 Priority Mail®:
Free insurance up to $50 for most
shipments. Free insurance up to $100
for most shipments when using
®
Commercial Plus Pricing 2,3
 Registered Mail™:
Purchase up to $25,000 of insurance4
1.
2.
3.
4.
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Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims
for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.
Up to $5,000. Price is based on the declared value. Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3
(Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at http://pe.usps.com.
To qualify for included insurance, a shipment must meet certain requirements, such as having an applicable barcode. For details visit usps.com/ship/priority-mail.htm.
Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or
Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.
Restrictions apply. Price based on declared value up to limits shown. Starting at $2.10.
 USPS  RETHINK SHIPPING 
®
Many happy returns
With returns solutions from USPS®, you can:
 Provide customers with a
seamless, comprehensive, and
flexible returns process.
 Offer a positive, consistent
shopping experience.
 Stay competitive with low-cost
shipping options.
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 USPS  RETHINK SHIPPING 
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The right solution for your needs
USPS® has shipping services for the challenges you face:
DISTANCE
SHIPPING
PROVIDING
LOW-COST
OR FREE
SHIPPING
Priority Mail® service 1, 2,
or 3 day shipping with no
overnight premiums or need
to choose ground vs. air 1
No hidden surcharges for
fuel or residential, rural
or regular Saturday
delivery
Priority Mail Regional
Rate®2
Cubic Pricing option for
high-volume shippers3
CONVENIENT
RETURNS
USPS Returns® Service
Merchandise Return
Service (MRS)
Parcel Return Service
(PRS)
Priority Mail Flat Rate®1
1.
2.
3.
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The expected delivery date is printed on your receipt or provided at checkout and depends on origin, destination and Post Office™ acceptance time. Restrictions apply. Visit
usps.com/ship/priority-mail.htm for details.
Must use Priority Mail Regional Rate boxes in order to qualify.
Must meet a minimum threshold of 50,000 packages shipped to qualify for Cubic Pricing. See your USPS Sales Consultant for additional requirements.
 USPS  RETHINK SHIPPING 
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®
Choose USPS for shipping that benefits
you—and your customers
Our shipping and returns services can help you:
 Provide a positive, consistent
customer experience.
 Offer customers convenience,
transparency, and value.
 Choose shipping options that align with
your strategic shipping needs and goals.
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 USPS  RETHINK SHIPPING 
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We make switching to USPS
shipping simple
®
Your personalized transition team will guide you
through the three-step transition process:
 Assessment—Review processes and
determine needs.
 Integration—Discuss technology
requirements and integrate software.
 Implementation—Monitor processes and
ensure smooth and simple operations.
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 USPS  RETHINK SHIPPING 
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Expert assistance and strategies
We can help you develop an effective shipping strategy for your
business.
 Consultants are not commission-based.
 Our focus is finding solutions to your
specific needs and goals.
 We’re ready to help you get started.
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 USPS  RETHINK SHIPPING 
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USPS ® also offers international
shipping options
With USPS, you can ship to more than 180 countries around the
globe with:
 Priority Mail Express
International®
 Priority Mail International®
 First-Class Package
International Service®
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 USPS  RETHINK SHIPPING 
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Click-N-Ship
Click-N-Ship for Business
Click-N-Ship Business Pro
Occasional shippers or home
businesses that ship 1-10
packages several times a week.
Frequent shippers and business
shippers that ship more than 10
packages per mailing.
Small and medium businesses who
ship 50 or more packages (or
multiple packages with a combined
weight of 50 or more pounds) in a
typical mailing.
Postage Payment
Credit Card or PayPal
Postage Meter or CAPS account for
custom eVS®/ePostage integration
eVS Permit Imprint linked to CAPS
Debit Account or eVS Permit Imprint
linked to CAPS Trust Account
USPS Products
(Domestic)
Priority Mail Express,
Priority Mail
Priority Mail Express, Priority Mail,
First-Class Mail letters and parcels,
Media Mail, Library Mail, Standard Post
Priority Mail Express, Priority Mail,
First-Class Package Service (single
piece), Parcel Select Nonpresort
USPS Products
(International)
Priority Mail Express International,
Priority Mail International, First-Class
Package International Service,
Global Express Guaranteed
Priority Mail Express International,
Priority Mail International, First-Class
Package International Service,
First-Class Mail International,
Global Express Guaranteed
Priority Mail Express International,
Priority Mail International, First-Class
Package International Service
(available April 28, 2014)
USPS Products
(Returns)
n/a
Merchandise Return Service
Scan-Based Payment Returns
(scheduled July 2014)
Registration
USPS.com
In-application, available on USPS.com
Business Customer Gateway
Software
Online web-based tool
Downloadable desktop software
USPS provided downloadable desktop
software for Windows
Mail Entry
Retail
Carrier Pickup, Retail, BMEU (eVS only)
BMEU, Carrier Pickup, Retail
Pricing
Commercial Base
Retail
Commercial Base
Commercial Plus*
Commercial Base
Commercial Plus (CPP)*
Commercial Plus Cubic*
Negotiated Service Agreement (NSA)*
Target Audience
Click-N-Ship Product Suite
* For qualified users only
 USPS  RETHINK SHIPPING 
®
Click-n-Ship
Click-n-Ship for Business
Click-n-Ship Business Pro
Postage Payment methods
Credit Card or PayPal
Meter, Permit or eVS/ePostage
Permit Imprint (Linked to CAPS)
Mailing List Integration Capabilities
Yes, via PayPal
Yes, via eBay and flat file
Yes, via database interfaces.
Address Book
Yes
Yes
No
Printer Support
Yes, Desktop
Yes, Desktop & Thermal (Image)
Yes, Desktop & Thermal (Image, EPL, ZPL)
No
Yes
Yes
Scale Integration
Volume
Up to 20 labels at a time
Up to 2,000 labels at a time
Unlimited
Interface
Browser Online
Windows Download
Windows Download
Mailing Services
Domestic PME and PM.
International PMEI and PMI
All Domestic; PME, PM, FCM/FCPS, MM,
LM, SP
International EMI, PMI and FCMI/FCPIS
PMOD & MRS
Domestic PME, PM and FCM.
International PMEI, PMI and FCMI
Regional Rates
Mail Entry
Retail
Carrier Pickup, Retail, BMEU (eVS only)
BMEU, Carrier Pickup, Retail
Pricing
CBP
Retail , CBP, CPP
Retail, CBP, CPP, NSA
Extract Capabilities
Shipping History, Address
Book
Shipping History, Tracking, Address
book, User Reports
Shipping History, Tracking and Payment.
Where Found
https://cns.usps.com
https://www.usps.com/business/businessshipping.htm
https://gateway.usps.com/eAdmin/view/signin
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 USPS  RETHINK SHIPPING 
®
Rethink
Shipping
Let USPS® develop a customized solution for your unique
shipping needs, based on your actual shipping history.
 USPS  RETHINK SHIPPING 
®
Q&A
19  USPS®  RETHINK SHIPPING 
Thank you.
 USPS  RETHINK SHIPPING 
®